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Ticket #212388738 - User: Kes – ID: 061.000.000.114 - Web3 Wallet Security Update Process Freezing at 95% (Stage 8/8)
NewCaroline Alcantara <caroline.alcantara@booster.eco>
From
Caroline Alcantara <caroline.alcantara@booster.eco>
Received
July 9, 2026 at 1:14 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAJsHRvgAAA=
Email Body
Hi Team,
Please assist with a system check and review for this user:
Username: Kes
User ID: 061.000.000.114
Ticket Number: 212388738
Category: BTEC
Date Reported: 07/09/2026
Issue Summary:
The Web3 wallet security update modal freezes at Stage 8