Today

Command Center

Inbox

Outlook emails captured from n8n for later review.

SubjectFromReceivedStatus

Halloween costumes for your whole crew 🎃

Plus, find your movie alter ego and try on Halloween makeup. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

ChatGPT <noreply@email.openai.com>

Oct 31, 2026, 1:44 PM

New

[Sun Soft Inc] Re: Website Updates: Capitalization, Scroll Animations, and Ecosystem Card Numbering

##- Please type your reply above this line -## Your request (202530989) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 08:55 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 31, 2026, 12:55 PM

New

[Sun Soft Inc] Re: URGENT PRIORITY — New Momentum Network Website Must Be Live Tomorrow

##- Please type your reply above this line -## Your request (202530978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 08:40 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 31, 2026, 12:40 PM

New

Re: Question

Dear Luca, Yes, we can add this feature. Most of the required functionality is already available in our system, including consultant referral links, customer registration, payment processing, and home delivery. With this feature, a consultant can se

QAG <qag@sunsoftny.com>

Oct 31, 2026, 10:52 AM

New

Re: Question

Dear Luca, Yes, we can add this feature. Most of the required functionality is already available in our system, including consultant referral links, customer registration, payment processing, and home delivery. With this feature, a consultant can se

QAG <qag@sunsoftny.com>

Oct 31, 2026, 10:51 AM

New

Re: Question

Dear Luca, The system does not offer this as a ready-made function today, but we can add it, and most of what it needs is already in place: the consultant's personal link, customer registration, payment and home delivery. The consultant would choose the p

QAG <qag@sunsoftny.com>

Oct 31, 2026, 10:50 AM

New

Re: Question

Dear Luca, The system does not offer this as a ready-made function today, but we can add it, and most of what it needs is already in place: the consultant's personal link, customer registration, payment and home delivery. The consultant would choose the p

QAG <qag@sunsoftny.com>

Oct 31, 2026, 10:49 AM

New

[Sun Soft Inc] Re: Urgent: Invitation Pop-ups — Separate Eligibility for Business Directors and Executive Business Directors

##- Please type your reply above this line -## Your request (202530980) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 06:07 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 31, 2026, 10:07 AM

New

[Sun Soft Inc] Re: Required SMS Compliance Content for the New Momentum Network Website – English and Spanish

##- Please type your reply above this line -## Your request (202530988) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 05:46 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 31, 2026, 9:46 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: ayako4615 2. Email: ayako4615@gmail.com 3. New Rank: Royal Penguine 4. Date:

GNG Community <noreply@gng.community>

Oct 31, 2026, 7:44 AM

New

[Sun Soft Inc] Re: CRITICAL - Affiliate Pro Purchase Flow – Required UX and Payment Updates

##- Please type your reply above this line -## Your request (202530975) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 03:27 EDT Hi, As a follow-up to our previ

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 31, 2026, 7:27 AM

New

[Sun Soft Inc] Re: Implement Goal Simulator in the Current Momentum Network Back Office

##- Please type your reply above this line -## Your request (202530979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 02:53 EDT Hi, Thank you for the approval.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 31, 2026, 6:53 AM

New

[Sun Soft Inc] Re: CRITICAL - Affiliate Pro Purchase Flow – Required UX and Payment Updates

##- Please type your reply above this line -## Your request (202530975) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 01:27 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 31, 2026, 5:27 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 00:30 EDT Hi Bric, No problem, and your n

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 31, 2026, 4:31 AM

New

Website Updates: Capitalization, Scroll Animations, and Ecosystem Card Numbering

Hi Team, Please make the following updates throughout www.momentumnetwork.net, covering both the English and Spanish versions. 1. Correct Capitalization Throughout the Website Please review all pages and correct the capitalization of headings, se

Momentum Network <support@momentumnetwork.net>

Oct 30, 2026, 11:00 PM

New

Required SMS Compliance Content for the New Momentum Network Website – English and Spanish

Hi Team, Please ensure that the new Momentum Network website includes all SMS disclosures and consent functionality implemented on our current website under ticket #202530877, including the latest corrections you confirmed on October 29. These requi

Momentum Network <support@momentumnetwork.net>

Oct 30, 2026, 10:57 PM

New

Re: [Sun Soft Inc] Re: Implement Goal Simulator in the Current Momentum Network Back Office

Confirmed El vie, 30 oct 2026 a la(s) 11:38 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530979) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Oct 30, 2026, 10:36 PM

New

Re: Gentle Follow-Up – Database Dump and Twilio Account Access

Hello Valentina, While we are still awaiting feedback from our data migration team regarding the shared file, we would like to check one additional possibility. Would it be possible to obtain a complete database dump from your current software, Ston

QAG <qag@sunsoftny.com>

Oct 30, 2026, 10:09 PM

New

Re: Gentle Follow-Up – Database Dump and Twilio Account Access

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Oct 29, 2026, at 18:48, QAG <qag@sunsoftny.com> wrote: Hello Valentina, Thank you for your em

QAG <qag@sunsoftny.com>

Oct 30, 2026, 10:06 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, One small correction to point 3 of my last email. I mixed up the Contact Finder reveal costs with the Lead Marketplace price, so please use this version instead: 3. Credits per lead Thank you for confirming the 10 credits per Marke

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 30, 2026, 8:48 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, A quick follow-up to my previous email. After talking with Hazel, I understand now that the Lead Marketplace and Contact Finder are separate, and that the Lead Marketplace is still hidden, which is why we couldn't see the leads we loaded. I'

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 30, 2026, 8:39 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi Team, Thank you for the update. We reviewed the Marketplace from Hazel Del Fierro's account (Affiliate Pro unlocked) and found some points that need clarification before we can complete the test. 1. Where members buy the loaded leads * Lea

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 30, 2026, 8:15 PM

New

Less tool-switching. More getting things done.

See five built-in ClickUp features in action in our November 4 demo.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 30, 2026, 5:01 PM

New

[Sun Soft Inc] Re: November 1 Launch – Final Development Updates & Outstanding Items

##- Please type your reply above this line -## Your request (202530987) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 12:17 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 4:17 PM

New

Re: [Sun Soft Inc] Re: URGENT PRIORITY — New Momentum Network Website Must Be Live Tomorrow

Hi Team, Thank you for deploying the new Momentum Network website. Please remove all the following elements highlighted in the attached screenshots: * The “DEMO” section and its description. * The “Demonstration content — not real testim

Momentum Network <support@momentumnetwork.net>

Oct 30, 2026, 4:12 PM

New

NEW PROJECT- BOOSTER 2.0 CREDIT based Platform

Steve, Kindly proceed with the Booster2.0 credit based platform with merchant onboarding widget and affiliate Pro+ intelligence layer. Let me know if you need anything further to initiate this new project for Booster and we need to complete this on or

David C <david@sunsoftny.com>

Oct 30, 2026, 3:51 PM

New

[Sun Soft Inc] Re: Implement Goal Simulator in the Current Momentum Network Back Office

##- Please type your reply above this line -## Your request (202530979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 11:38 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 3:38 PM

New

November 1 Launch – Final Development Updates & Outstanding Items

Hi Team, As we approach the November 1 launch, I would like to confirm a few outstanding items and make sure everything is aligned across the mobile app and desktop experience. 1. November 1 APK Release * Can you confirm that the latest APK will b

Matt Swanson <matthew.swanson@booster.eco>

Oct 30, 2026, 3:34 PM

New

[Sun Soft Inc] Re: URGENT PRIORITY — New Momentum Network Website Must Be Live Tomorrow

##- Please type your reply above this line -## Your request (202530978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 11:32 EDT Hi, Thank you for the request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 3:33 PM

New

Re: [Sun Soft Inc] Re: CRITICAL - Affiliate Pro Purchase Flow – Required UX and Payment Updates

Hi Team, Thank you for the update and for providing the videos. After reviewing the changes, I believe there may have been a miscommunication regarding the intended purchase flow. The existing Affiliate Pro landing page is an essential part of the purc

Matt Swanson <matthew.swanson@booster.eco>

Oct 30, 2026, 3:25 PM

New

Take a look at our entire Fall Release

Five deep dive sessions are now live—check them out.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍

Plaid <info@email.plaid.com>

Oct 30, 2026, 3:15 PM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: rky1 2. Email: gibson.nanoda@gmail.com 3. New Rank: Royal Penguine 4. Date:

GNG Community <noreply@gng.community>

Oct 30, 2026, 3:00 PM

New

[Sun Soft Inc] Re: Renewal Payment Options

##- Please type your reply above this line -## Your request (202530969) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 10:59 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 2:59 PM

New

OurMinistree logos

Terrence McDonough <terrencemcdonough108@gmail.com>

Oct 30, 2026, 2:44 PM

New

[Sun Soft Inc] Re: ticket#196545603- username: Aibooster - ID: 061.000.000.098 - Status "Awaiting Migration" & Completion Date Discrepancy

##- Please type your reply above this line -## Your request (202530974) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 10:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 2:41 PM

New

Re: [Sun Soft Inc] Re: Urgent: Invitation Pop-ups — Separate Eligibility for Business Directors and Executive Business Directors

Hi Team, Thank you for the update and for implementing both pop-ups in the staging environment. The content, functionality, eligibility criteria, exclusions, language versions, response tracking, and email notifications all look good. However, th

Momentum Network <support@momentumnetwork.net>

Oct 30, 2026, 2:28 PM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: HOSHI2 2. Email: hoshinotane36.9@gmail.com 3. New Rank: Royal Penguine 4. Da

GNG Community <noreply@gng.community>

Oct 30, 2026, 2:21 PM

New

Re: [Sun Soft Inc] Re: URGENT PRIORITY — New Momentum Network Website Must Be Live Tomorrow

Hi Team, Thank you for the update. The new Momentum Network website is approved. Please proceed with the deployment to our official production domain, www.momentumnetwork.net, immediately. We also approve the estimated 30-minute downtime required

Momentum Network <support@momentumnetwork.net>

Oct 30, 2026, 2:17 PM

New

[Sun Soft Inc] Re: staging20

##- Please type your reply above this line -## Your request (202530985) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 10:02 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 2:02 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: paypercut plugin

##- Please type your reply above this line -## Your request (202530898) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 09:53 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 1:53 PM

New

[Sun Soft Inc] Re: CRITICAL - Affiliate Pro Purchase Flow – Required UX and Payment Updates

##- Please type your reply above this line -## Your request (202530975) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 09:52 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 1:52 PM

New

[Sun Soft Inc] Re: URGENT PRIORITY — New Momentum Network Website Must Be Live Tomorrow

##- Please type your reply above this line -## Your request (202530978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 09:47 EDT Hi, Thank you for the request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 1:47 PM

New

staging20

Hi @Support Team - Sun Soft Inc I can't access the staging20 website: Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Oct 30, 2026, 1:25 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: paypercut plugin

Hi @Support Team - Sun Soft Inc So, is the live webshop currently running the latest (patched) version of PHP as well? Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont

István Ringhoffer <ringi.teszt@gmail.com>

Oct 30, 2026, 1:22 PM

New

[Sun Soft Inc] Re: Remove Saved Card – Customer Hector M Colon Fontanez #727532

##- Please type your reply above this line -## Your request (202530977) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 07:05 EDT Hi, Thank you for the request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 11:05 AM

New

[Sun Soft Inc] Re: Urgent: Invitation Pop-ups — Separate Eligibility for Business Directors and Executive Business Directors

##- Please type your reply above this line -## Your request (202530980) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 07:02 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 11:02 AM

New

[Sun Soft Inc] Re: Member Subscription Cancellation & Admin Suspension Functionality

##- Please type your reply above this line -## Your request (202530970) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 05:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 9:55 AM

New

[Sun Soft Inc] Re: OTP for Mass Payout

##- Please type your reply above this line -## Your request (202530976) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 02:46 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 6:46 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 01:21 EDT Hi Bric, Thank you, and welcome

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 5:21 AM

New

[Sun Soft Inc] Re: MAC Platform – Debt Payoff Planner Issue Requiring Correction

##- Please type your reply above this line -## Your request (202530965) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 01:17 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 5:17 AM

New

[Sun Soft Inc] Re: MAC Corrections Required — Puerto Rico Addresses and Emergency Fund Setup

##- Please type your reply above this line -## Your request (202530958) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 01:17 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 30, 2026, 5:17 AM

New

Re: [Sun Soft Inc] Re: Mobile App Development — Progress Update

Hi Team, Thank you for the update. I would like to confirm that all modules and features of the MAC web application have been reviewed and approved. You may proceed with the development and updates of the MAC mobile applications for both iOS and And

Momentum Network <support@momentumnetwork.net>

Oct 30, 2026, 4:49 AM

New

Urgent: Invitation Pop-ups — Separate Eligibility for Business Directors and Executive Business Directors

Hi team, We need to implement the Third Anniversary Dinner and Legacy Magazine photo session invitation pop-ups in the Momentum Network back office as an urgent priority. The two pop-ups must have separate audiences. Executive Business Directors mus

Momentum Network <support@momentumnetwork.net>

Oct 30, 2026, 1:54 AM

New

Implement Goal Simulator in the Current Momentum Network Back Office

Hi Team, Please add a new standalone tab called Goal Simulator to the current Momentum Network partner back office at bo.momentumnetwork.net, immediately next to Resources. In Spanish, the feature should be called Simulador de Metas. Please use this

Momentum Network <support@momentumnetwork.net>

Oct 30, 2026, 1:31 AM

New

URGENT PRIORITY — New Momentum Network Website Must Be Live Tomorrow

Hi Team, This is an urgent priority and must be addressed immediately. Please use the following public website as the exact reference for the new Momentum Network website: https://momentum-optima-plan3.kevin-velazq-7850.chatgpt.site We need th

Momentum Network <support@momentumnetwork.net>

Oct 30, 2026, 12:51 AM

New

You're invited!

Your ticket to best practices in ClickUp    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 29, 2026, 11:17 PM

New

Remove Saved Card – Customer Hector M Colon Fontanez #727532

Hi team, Please remove the saved card ending in 7113, along with its associated payment profile, from customer Hector M Colon Fontanez’s account, ID 727532. This card belongs to a third party and must no longer be used for this customer’s payments.

Momentum Network <support@momentumnetwork.net>

Oct 29, 2026, 10:51 PM

New

Fwd: Gentle Follow-Up – Database Dump and Twilio Account Access

Dear Anna, FYI Thank you. QAG Team Begin forwarded message: From: Valentina Colombo <valentina.colombo@starline-italia.com> Subject: Re: Gentle Follow-Up – Database Dump and Twilio Account Access Date: October 29, 2026 at 11:02:25 EDT T

QAG <qag@sunsoftny.com>

Oct 29, 2026, 10:49 PM

New

Re: Gentle Follow-Up – Database Dump and Twilio Account Access

Hello Valentina, Thank you for your email and for sharing the template file. We will review the file with our data migration team to verify its compatibility with our system and get back to you shortly with our feedback. Thank you for your contin

QAG <qag@sunsoftny.com>

Oct 29, 2026, 10:48 PM

New

Fwd: Gentle Follow-Up – Database Dump and Twilio Account Access

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Valentina Colombo <valentina.colombo@starline-italia.com> Subject: Re

QAG <qag@sunsoftny.com>

Oct 29, 2026, 10:48 PM

New

Re: Gentle Follow-Up – Database Dump and Twilio Account Access

Hello Valentina, Thank you for your email and for sharing the template file. We will review the file with our data migration team to verify its compatibility with our system and get back to you shortly with our feedback. Thank you for your contin

QAG <qag@sunsoftny.com>

Oct 29, 2026, 10:46 PM

New

Re: [Sun Soft Inc] Re: MAC Corrections Required — Puerto Rico Addresses and Emergency Fund Setup

Confirmed El jue, 29 oct 2026 a la(s) 11:15 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530958) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Oct 29, 2026, 10:33 PM

New

Re: [Sun Soft Inc] Re: MAC Platform – Debt Payoff Planner Issue Requiring Correction

Confirmed El jue, 29 oct 2026 a la(s) 9:27 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530965) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 29, 2026, 10:32 PM

New

Re: Meetings

Thank you! See you at 10. Kim Sent from my iPhone On Oct 29, 2026, at 5:50 PM, Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com> wrote:  Sorry for the confusion. I have added Kim in this email also. Only one meeting tomorrow at 10am ET

Kimberly Milo <merlinjaden@icloud.com>

Oct 29, 2026, 10:15 PM

New

OTP for Mass Payout

Please change the email for OTP codes to chad@callitclosed.com. These codes are currently going to admin@callitclosed.com but I need them to come to me directly because I am the one processing the payouts. -- Chad J. Osborne - President & CEO O:

Chad Osborne <chad@callitclosed.com>

Oct 29, 2026, 10:04 PM

New

Re: Meetings

Sorry for the confusion. I have added Kim in this email also. Only one meeting tomorrow at 10am ET Here is the zoom https://us02web.zoom.us/j/81527935778?pwd=cwcEWF7Q2GrlrMSflmd4Ai11Br2UHr.1 Also sent you an email for kick off in November if you c

Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>

Oct 29, 2026, 9:50 PM

New

akmi

 Microsoft Segura Comunicación Hola Qag. Este es un recordatorio de que el Departamento de Finanzas le ha enviado un mensaje cifrado. Detalles a continuación: * 📁 Nombre del Archivo: [SEGURA] 2026 Estado de Cuenta. * 👤 Destinatari

xuq <vtech@palmwineboys.com>

Oct 29, 2026, 8:42 PM

New

Fwd: Meetings

FYI Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarded message: From: Terrence McDonough <terrencemcdonough108@gmail.com> Date: October 29, 2026 at 2:27:40 PM EDT To: Connie Moritz - Sunsof

David C <david@sunsoftny.com>

Oct 29, 2026, 7:26 PM

New

Your IconScout subscription will renew soon

This is a friendly reminder that your IconScout subscription for All Access will automatically renew on November 5, 2026.  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

IconScout <upcoming-invoice+acct_1HpBw9I0fczfZ965@stripe.com>

Oct 29, 2026, 6:09 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi, Thank you for the admin setup and the loading instructions. I'm taking over the lead loading from Hazel. 1. Lead Marketplace: confirmed by Booster Industries and locations: Matthew has approved these six industries as our starting list, all i

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 29, 2026, 5:23 PM

New

You're invited!

Your ticket to best practices in ClickUp    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 29, 2026, 5:16 PM

New

Fwd: Question

Dear Bro, FYKI Kindly do the needful. Thanks Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manha

David C <david@sunsoftny.com>

Oct 29, 2026, 4:54 PM

New

[Sun Soft Inc] Re: Affiliate Pro – Required UI Adjustments and Functionality Fixes

##- Please type your reply above this line -## Your request (202530973) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 12:41 EDT Hi Mathew, Thank you for the de

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 4:42 PM

New

CRITICAL - Affiliate Pro Purchase Flow – Required UX and Payment Updates

Hi Team, We need to make a few adjustments to the Affiliate Pro purchase flow to ensure the experience is seamless and easy for users to understand. 1. Simplify the Purchase Flow The intended flow should be: 1. The user clicks “Buy Affiliate Pro”

Matt Swanson <matthew.swanson@booster.eco>

Oct 29, 2026, 4:32 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: October Token Campaigns

##- Please type your reply above this line -## Your request (202530971) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 12:12 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 4:12 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: October Token Campaigns

Thank you Regards Saima On 29.10.2026 04:04 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530971) has been updated. To add additional comments, reply to this email. Supp

Saima Chaudhury - COO <saima.c@gng.community>

Oct 29, 2026, 4:11 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: October Token Campaigns

##- Please type your reply above this line -## Your request (202530971) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 12:04 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 4:04 PM

New

[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 12:04 EDT Hi, Thank you for the update an

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 4:04 PM

New

ticket#196545603- username: Aibooster - ID: 061.000.000.098 - Status "Awaiting Migration" & Completion Date Discrepancy

Hi Team, Please assist with an inquiry from user Aibooster (info@aibooster.com.au) regarding FCM migration and stake completion dates: * User Account: info@aibooster.com.au * Issue 1 (Wallet Migration Status): In the FCM secure portal under "OL

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 29, 2026, 4:02 PM

New

Perplexity gives everyone a Personal CFO with Plaid

Helping build trust & give personalized guidance.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

Plaid <info@email.plaid.com>

Oct 29, 2026, 3:56 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Thanks for your reply. We will reply to your questions about Apollo and credit briefly. Please remove the Get - Pro button from the goaffiliatepro website, screenshots attached. It’s too confusing for the affiliates, and even though it ca

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 29, 2026, 3:52 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530940) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 11:35 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 3:35 PM

New

Affiliate Pro – Required UI Adjustments and Functionality Fixes

Hi Team, I need the following adjustments and fixes made to Affiliate Pro. Please review each item carefully and address them accordingly. 1. Dashboard Alignment and Milestones Section Please ensure the dashboard is properly aligned, consistent, and vi

Matt Swanson <matthew.swanson@booster.eco>

Oct 29, 2026, 3:21 PM

New

[Sun Soft Inc] Re: MAC Corrections Required — Puerto Rico Addresses and Emergency Fund Setup

##- Please type your reply above this line -## Your request (202530958) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 11:15 EDT Hi, Thank you for providing the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 3:15 PM

New

Re: Gentle Follow-Up – Database Dump and Twilio Account Access

Good afternoon, Please find attached the template file that we can extract from our system to enable you to check whether you can use it to import the data into your system. Thank you Warm Regards Valentina Colombo Executive Assistant General

Valentina Colombo <valentina.colombo@starline-italia.com>

Oct 29, 2026, 3:02 PM

New

Re: [Sun Soft Inc] Re: October Token Campaigns

Hi team; Can we keep the current token campaigns running into November that will the the xtra tokens on the Top Gold and Top Silvr and the Gold bundle, as we work on our seasonal promotion, will be in touch mid November with details. Please keep the c

Saima Chaudhury - COO <saima.c@gng.community>

Oct 29, 2026, 2:24 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel

##- Please type your reply above this line -## Your request (202530897) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 10:05 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 2:05 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 28., Sze, 16:57): ##- Please type your reply above this line -## Your request (202530897) has

István Ringhoffer <ringi.teszt@gmail.com>

Oct 29, 2026, 1:44 PM

New

[Sun Soft Inc] Re: Mobile App Development — Progress Update

##- Please type your reply above this line -## Your request (202530964) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 09:31 EDT Hi, Thank you for following up.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 1:31 PM

New

[Sun Soft Inc] Re: MAC Platform – Debt Payoff Planner Issue Requiring Correction

##- Please type your reply above this line -## Your request (202530965) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 09:27 EDT Hi, Thank you for providing the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 1:27 PM

New

[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 08:52 EDT Hi, Thank you for your detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 12:52 PM

New

[Sun Soft Inc] Re: Debt Payoff Planning – Correction to Debt Eligibility and Selection Logic

##- Please type your reply above this line -## Your request (202530927) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 08:38 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 12:38 PM

New

Member Subscription Cancellation & Admin Suspension Functionality

Hi Team, Kindly advise on the correct procedure for suspending or cancelling memberships for members who wish to discontinue their subscriptions. We have noticed that the existing Admin Suspension feature is currently not functioning as intended.

Anoop Lal <k10construct@gmail.com>

Oct 29, 2026, 12:23 PM

New

Renewal Payment Options

Hi Team, Thank you for implementing the Membership Renewal Tab in the back office. We appreciate your continued support. Kindly extend the available renewal payment methods to include Bank Wire Transfer, Cryptocurrency Payments, and ePIN, consistent

Anoop Lal <k10construct@gmail.com>

Oct 29, 2026, 12:15 PM

New

[Sun Soft Inc] Re: DreamSaver – UI Spacing, Layout, and Typography Corrections

##- Please type your reply above this line -## Your request (202530932) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 07:09 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 11:09 AM

New

[Sun Soft Inc] Re: huf decimal

##- Please type your reply above this line -## Your request (202530968) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 06:41 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 10:41 AM

New

[Sun Soft Inc] Re: Ticket#1939351418 - username: fromseedstopines - ID: 971.000.000.517 Subject: [ACCOUNT DELETION] Permanent Account Deletion Request - Anastasia (F...

##- Please type your reply above this line -## Your request (202530952) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 06:40 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 10:40 AM

New

Re: [Sun Soft Inc] Re: huf decimal

Hi Yes, I found the setting in the meantime. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 29., Cs, 11:06): ##- Please type your reply above this line

István Ringhoffer <ringi.teszt@gmail.com>

Oct 29, 2026, 10:39 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

##- Please type your reply above this line -## Your request (202530937) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 06:07 EDT HI, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 10:08 AM

New

[Sun Soft Inc] Re: huf decimal

##- Please type your reply above this line -## Your request (202530968) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 06:06 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 10:06 AM

New

[Sun Soft Inc] Re: MAC Dashboard – SmartCredit First-Step Setup

##- Please type your reply above this line -## Your request (202530928) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 06:04 EDT Hi, The SmartCredit first-step

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 10:04 AM

New

[Sun Soft Inc] Re: MAC – Rename AI Assistant to Synthia

##- Please type your reply above this line -## Your request (202530923) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 06:03 EDT Hi, Thank you for the feedback.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 10:03 AM

New

huf decimal

Hi @Support Team - Sun Soft Inc Why are decimal places being displayed for HUF? We already configured it once so that decimal places would not be shown for Hungarian forints... Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Oct 29, 2026, 9:07 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 04:35 EDT Hi Hazel, We've set up an admin

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 8:35 AM

New

Millions of assets, one prompt away.

It’s free on every plan, and there’s no API key to set up. Updates specially for you! ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

IconScout <mail@iconscout.com>

Oct 29, 2026, 8:35 AM

New

[Sun Soft Inc] Re: Momentum Network Compensation Plan, commission calculation engine, Private Office, Admin Panel, enrollment system, and financial reporting infrastr...

##- Please type your reply above this line -## Your request (202530935) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 04:23 EDT Hello As per your request, we a

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 8:23 AM

New

[Sun Soft Inc] Re: Proceed with Implementation — Compensation Plan v3.0, Quick Director, Dreams and Drive Club, and Momentum Infinity Club

##- Please type your reply above this line -## Your request (202530934) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 04:23 EDT dHello As per your request, we

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 8:23 AM

New

[Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy

##- Please type your reply above this line -## Your request (202530877) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:58 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 7:58 AM

New

[Sun Soft Inc] Re: Sponsor Change Request — Customers 342312, 761365, and 405244

##- Please type your reply above this line -## Your request (202530957) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:58 EDT Hi, Thank you for the request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 7:58 AM

New

[Sun Soft Inc] Re: Customer Profile Deletion Request — ID 766126

##- Please type your reply above this line -## Your request (202530956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:57 EDT Hi, Thank you for the request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 7:57 AM

New

[Sun Soft Inc] Re: Sponsor Change Request — Customers 434931 and 141698

##- Please type your reply above this line -## Your request (202530955) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:57 EDT Hi, Thank you for the request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 7:57 AM

New

[Sun Soft Inc] Re: Urgent: Assistance Identifying Transaction and Responding to Ethoca Fraud Alert — $149.99

##- Please type your reply above this line -## Your request (202530954) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:56 EDT Hi, Thank you for the request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 7:56 AM

New

[Sun Soft Inc] Re: Ticket: 304718135 – User: davidnewman – ID: 001.000.000.029 – Unreceived Cashback for personal purchases and network activity

##- Please type your reply above this line -## Your request (202530926) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:23 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 7:23 AM

New

[Sun Soft Inc] Re: Mass Payout

##- Please type your reply above this line -## Your request (202530920) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:00 EDT HI, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 7:01 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notificat...

##- Please type your reply above this line -## Your request (202530915) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 02:29 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 6:29 AM

New

[Sun Soft Inc] Re: Affiliate Pro Super Charge — 10× Career Point Feasibility

##- Please type your reply above this line -## Your request (202530941) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 02:07 EDT Hi, Thank you for your understa

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 6:07 AM

New

MAC Platform – Debt Payoff Planner Issue Requiring Correction

Hi Team, I would like to report an issue with the Debt Payoff Planner service within the Momentum American Credit (MAC) platform. As demonstrated in the attached video, when a user accesses the Debt Payoff Planner and attempts to add a new debt by c

Momentum Network <support@momentumnetwork.net>

Oct 29, 2026, 6:07 AM

New

[Sun Soft Inc] Re: Request: Direct MAC Access from Netsoft Admin & Access for Kevin Velázquez

##- Please type your reply above this line -## Your request (202530913) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 02:03 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 6:03 AM

New

[Sun Soft Inc] Re: MAC – SmartCredit Email Restriction Preventing Account Connection

##- Please type your reply above this line -## Your request (202530912) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 01:27 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 5:27 AM

New

[Sun Soft Inc] Re: Final MAC Service Name and Menu Updates

##- Please type your reply above this line -## Your request (202530933) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 01:26 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 5:26 AM

New

[Sun Soft Inc] Re: MAC – Add Independent Momentum Partner Agreement to Become a Partner

##- Please type your reply above this line -## Your request (202530924) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 01:26 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 5:26 AM

New

[Sun Soft Inc] Re: MAC Referral Links – Customer Package Selection Required

##- Please type your reply above this line -## Your request (202530930) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 01:20 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 5:21 AM

New

[Sun Soft Inc] Re: ticket#1538072551 - username: Aibooster - ID: 061.000.000.098 - Mobile Pipeline Analysis Pie Chart Labels & Legend Overlap

##- Please type your reply above this line -## Your request (202530963) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 00:18 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 4:18 AM

New

[Sun Soft Inc] Re: Ticket: 1482944705 – User: Aibooster – ID: 061.000.000.098 – Center-align activities calendar on mobile view

##- Please type your reply above this line -## Your request (202530959) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 23:55 EDT Merged into #202530963 ticket#1538

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 3:55 AM

New

[Sun Soft Inc] Re: ticket#983163984 - username: Aibooster - ID:061.000.000.098 - Mobile Navigation Drawer Overlaying Main Content & Search Bar

##- Please type your reply above this line -## Your request (202530962) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 23:55 EDT Merged into #202530963 ticket#1538

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 3:55 AM

New

[Sun Soft Inc] Re: Ticket: 876546312 – User: Aibooster – ID: 061.000.000.098 – Icon forces text box to narrow display on voice agents page

##- Please type your reply above this line -## Your request (202530961) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 23:55 EDT Merged into #202530963 ticket#1538

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 3:55 AM

New

[Sun Soft Inc] Re: Ticket: 846943020 – User: Aibooster – ID: 061.000.000.098 – Chart container size and pie chart clipping on reports activities page

##- Please type your reply above this line -## Your request (202530960) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 23:55 EDT Merged into #202530963 ticket#1538

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 3:55 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 23:45 EDT Hi Hazel, Matt, Bric and Ana, T

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 29, 2026, 3:46 AM

New

Mobile App Development — Progress Update

Hi Team, Could you please provide an update on the development of our mobile applications for iOS and Android? Please include: * The current status of each application and the features completed. * Any remaining work, blockers, or item

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 10:07 PM

New

ticket#1538072551 - username: Aibooster - ID: 061.000.000.098 - Mobile Pipeline Analysis Pie Chart Labels & Legend Overlap

Hi Team, Please check the following case: * Issue Description: On [https://boostervoice.ai/](https://boostervoice.ai/) (Pipeline Analysis section on mobile view), there are formatting and responsive display errors with the pie chart: * Leg

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 28, 2026, 9:46 PM

New

ticket#983163984 - username: Aibooster - ID:061.000.000.098 - Mobile Navigation Drawer Overlaying Main Content & Search Bar

Hi Team, Please check the following case: * Issue Description: On [https://boostervoice.ai/](https://boostervoice.ai/) (mobile view), when the navigation drawer menu is expanded, it renders directly over the main page content without proper backdr

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 28, 2026, 9:42 PM

New

Ticket: 876546312 – User: Aibooster – ID: 061.000.000.098 – Icon forces text box to narrow display on voice agents page

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 876546312 * ID: 061.000.000.098 * Issue Summary: The user reports that an icon on the voice agents page is forcing the text box to display in a very na

Jose Genovese <jose.genovese@booster.eco>

Oct 28, 2026, 9:42 PM

New

Ticket: 846943020 – User: Aibooster – ID: 061.000.000.098 – Chart container size and pie chart clipping on reports activities page

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 846943020 * ID: 061.000.000.098 * Issue Summary: The user reports that the activity trend chart on the reports page does not fill its container properl

Jose Genovese <jose.genovese@booster.eco>

Oct 28, 2026, 9:31 PM

New

Re: Expression of Interest from SunLink™

Dear Anna, PFA Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Reinvent

QAG <qag@sunsoftny.com>

Oct 28, 2026, 9:31 PM

New

Re: Expression of Interest from SunLink™

Dear Anna, PFA Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Reinvent Innovat

QAG <qag@sunsoftny.com>

Oct 28, 2026, 9:31 PM

New

Ticket: 1482944705 – User: Aibooster – ID: 061.000.000.098 – Center-align activities calendar on mobile view

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1482944705 * ID: 061.000.000.098 * Issue Summary: The user reports an alignment issue on the activities page. Specifically, the calendar component is n

Jose Genovese <jose.genovese@booster.eco>

Oct 28, 2026, 9:18 PM

New

Fwd: Expression of Interest from SunLink™

Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work you

David C <david@sunsoftny.com>

Oct 28, 2026, 9:17 PM

New

MAC Corrections Required — Puerto Rico Addresses and Emergency Fund Setup

Hi Team, Please review the two attached videos and address the following issues in MAC. 1. Address form — Puerto Rico cannot be selected and saved In the first video, selecting United States as the country does not provide Puerto Rico (PR) as an

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 8:44 PM

New

Re: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)

Hello Steve and team, Thank you for the detailed reply. We can see how much time and effort your team has put into getting Booster Companion through Apple’s review, and we appreciate it. We want to clarify one thing: it was never our intention to sugges

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 28, 2026, 8:34 PM

New

Sponsor Change Request — Customers 342312, 761365, and 405244

Hi Team, Please update the sponsor assignment for the following three customer memberships so they become direct customers of Partner Yaime Niebla, ID 710770: Customer ID Full Name 342312 William Samuel Santos Mendez 761365 Vania Salgado Per

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 8:20 PM

New

Customer Profile Deletion Request — ID 766126

Hi Team, Please delete the following canceled customer profile from the Back Office, as shown in the attached screenshot: * Customer ID: 766126 * Name: Yaime Niebla Hernandez * Email: 83@icloud.com * Current status: Cancelle

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 8:16 PM

New

Sponsor Change Request — Customers 434931 and 141698

Hi Team, Please update the sponsor assignment for the following two customer memberships so they become direct customers of Partner Yaime Niebla, ID 710770: Customer ID Full Name 434931 Julio Rafael Rodriguez 141698 Rosanna Elizabeth Medrano

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 8:15 PM

New

Urgent: Assistance Identifying Transaction and Responding to Ethoca Fraud Alert — $149.99

Hi Team, We received the attached Kount/Ethoca fraud alert for a $149.99 transaction. Please help us identify the associated account and gather the information needed to respond. Transaction details: * Merchant: MOMENTUM NETWORK * Merc

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 8:02 PM

New

Re: [Sun Soft Inc] Re: Debt Payoff Planning – Correction to Debt Eligibility and Selection Logic

Confirmed El mié, 28 oct 2026 a la(s) 11:39 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530927) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 7:45 PM

New

Re: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)

Hello Bric, Thank you for your detailed email. We completely understand your concerns regarding the iOS release and the importance of making Booster Companion available to your community as soon as possible. We would like to share some clarification

QAG <qag@sunsoftny.com>

Oct 28, 2026, 7:35 PM

New

RE: [Sun Soft Inc] Re: Affiliate Pro Landing Page – Hero Image Update

Hi team, Here u go the Affiliate Pro logo: https://drive.google.com/drive/folders/1lcoBHRJDDtBKRgzdZANvEDWfIZtLuZIG (complete pack: https://drive.google.com/drive/folders/1m4x7NHtIUV2aiV6566uiLz_iDb3n-cHv) Let me know in case you need a different

Ana Bezerra <ana.bezerra@booster.eco>

Oct 28, 2026, 7:33 PM

New

Re: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)

Hello Bric, Thank you for your detailed email. We completely understand your concerns regarding the iOS release and the importance of making Booster Companion available to your community as soon as possible. We would like to share some clarification

QAG <qag@sunsoftny.com>

Oct 28, 2026, 7:32 PM

New

Re: [Sun Soft Inc] Re: MAC Dashboard – SmartCredit First-Step Setup

Confirmed El mié, 28 oct 2026 a la(s) 10:38 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530928) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 7:22 PM

New

Re: [Sun Soft Inc] Re: DreamSaver – UI Spacing, Layout, and Typography Corrections

Confirmed El mié, 28 oct 2026 a la(s) 9:39 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530932) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 7:20 PM

New

Re: [Sun Soft Inc] Re: MAC – SmartCredit Email Restriction Preventing Account Connection

Confirmed El mié, 28 oct 2026 a la(s) 9:22 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530912) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 7:17 PM

New

Re: [Sun Soft Inc] Re: Final MAC Service Name and Menu Updates

Confirmed El mié, 28 oct 2026 a la(s) 6:43 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530933) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 7:15 PM

New

Re: [Sun Soft Inc] Re: MAC – Add Independent Momentum Partner Agreement to Become a Partner

Confirmed El mié, 28 oct 2026 a la(s) 6:03 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530924) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 7:13 PM

New

Re: [Sun Soft Inc] Re: MAC Referral Links – Customer Package Selection Required

Confirmed El mié, 28 oct 2026 a la(s) 6:02 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530930) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 7:13 PM

New

Re: [Sun Soft Inc] Re: MAC – Rename AI Assistant to Synthia

Hi Team, The Synthia name update looks perfect. Thank you! Please make one small visual adjustment: move the green dot indicating that the assistant is active slightly lower so it does not overlap or interfere with the X button used to close the cha

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 7:11 PM

New

Re: [Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy

Hi Team, Thank you for implementing the updates. After our specialist’s review, please make the following corrections in both English and Spanish: 1. SMS Terms — Remove the specific phone number The SMS Terms currently reference Marilyn’s phone n

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 7:09 PM

New

Re: [Sun Soft Inc] Re: Request: Direct MAC Access from Netsoft Admin & Access for Kevin Velázquez

Confirmed El mié, 28 oct 2026 a la(s) 2:45 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530913) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 7:02 PM

New

Welcome Our Ministree, Inc. to Sunsoft – Let’s Get Started!

Hello Terrence, Welcome aboard! We’re excited to have you join us and truly appreciate the opportunity to work together. To ensure a smooth start, we’d like to schedule a Project Kick-Off Meeting. During this session, we’ll introduce the team, revie

Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>

Oct 28, 2026, 7:00 PM

New

Upcoming JotForm Request

Hello Terrence, My name is Connie, and I am one of the Sunsoft Team Members assigned to your account. Shortly, you will receive an email from JotForm containing an information-gathering form. This document is used to collect basic information regardin

Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>

Oct 28, 2026, 6:56 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hello Team, Thank you for confirming you are logged in to the Apollo account. 1. Plan The Booster account is currently on an active free trial of the Pro plan. Do you need us to move to a paid plan now, or can we continue with the trial for the tim

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 28, 2026, 6:55 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 14:45 EDT Logged in. Thanks. Bric Zal

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 6:45 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

773370 ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Wednesday, October 28, 2026 12:43 PM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.com>; QAG Team - Sun Sof

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 28, 2026, 6:44 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 14:43 EDT Yes, the code has expired. Could y

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 6:43 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi, New code is 714414. If it expires, let's do it again and I'll send it as fast as possible. ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Wednesday, October 28, 2026 12:35 PM To: M

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 28, 2026, 6:42 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 14:35 EDT Hi Bric, Please disregard the p

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 6:35 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hello, The code is 583200. Hopd this helps! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Wednesday, 28 October 2026 12:27:48 To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 28, 2026, 6:29 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 14:27 EDT Hello Bric, Can you please shar

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 6:27 PM

New

[Sun Soft Inc] Re: Affiliate Pro Landing Page – Hero Image Update

##- Please type your reply above this line -## Your request (202530948) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 13:38 EDT Hello Matthew, Thank you for yo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 5:39 PM

New

RE: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

Hi team, Thank you for the APK. I tested it today on Android. It's looking much better. Below is what's fixed, what is still open from the 11 items in this release, and a few new points. Please include them in tomorrow's APK. Confirmed fixed *

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 28, 2026, 5:38 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hello Team, Please find the updated Apollo access details below. Login email: bric.zaldivar@booster.eco Password: https://eu.pwpush.com/p/z2zffrb6qy9l/r API key (Sunsoft - Contact Finder): https://eu.pwpush.com/p/kd41axxrlq_4xo9lqw/r Both links e

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 28, 2026, 5:33 PM

New

Re: [Sun Soft Inc] Re: Affiliate Pro Landing Page – Hero Image Update

Thank you. Looks better Please make sure this is the same layout applies for mobile desktop and looks clean for mobile users as well. ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Wednesday

Matt Swanson <matthew.swanson@booster.eco>

Oct 28, 2026, 5:26 PM

New

Re: [Sun Soft Inc] Re: Mass Payout

This looks correct. Please make this live on the live platform. On Wed, Oct 28, 2026 at 1:01 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530920) has been upd

Chad Osborne <chad@callitclosed.com>

Oct 28, 2026, 5:15 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Thank you for the update. I signed in again today and checked each point. Confirmed working * Entry point and padlock from the Booster back office. * Booster ID 001.000.007.147 in the account menu. * Name and phone from Boo

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 28, 2026, 5:12 PM

New

Re: [Sun Soft Inc] Re: Affiliate Pro Super Charge — 10× Career Point Feasibility

Ok no worries. We can launch without the super charge for Affiliate Pro being supercharged. Thank you for the info. As for everything else coming from us please prioritize and if anything cannot be met let us know _____________________________

Matt Swanson <matthew.swanson@booster.eco>

Oct 28, 2026, 5:07 PM

New

[Sun Soft Inc] Re: Affiliate Pro Landing Page – Hero Image Update

##- Please type your reply above this line -## Your request (202530948) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 13:06 EDT Hi, The requested updates to

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 5:06 PM

New

[Sun Soft Inc] Re: Mass Payout

##- Please type your reply above this line -## Your request (202530920) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 13:01 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 5:01 PM

New

Re: [Sun Soft Inc] Re: Mass Payout

Yes, this is great. Can the amounts be prefilled with the amounts due for that month but still editable if needed? On Wed, Oct 28, 2026 at 12:24 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above th

Chad Osborne <chad@callitclosed.com>

Oct 28, 2026, 4:52 PM

New

[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:35 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 4:35 PM

New

Try this in ClickUp

Five built-in features for more connected, productive teamwork.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 28, 2026, 4:33 PM

New

[Sun Soft Inc] Re: Affiliate Pro Super Charge — 10× Career Point Feasibility

##- Please type your reply above this line -## Your request (202530941) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:27 EDT Hi, Thank you for clarifying th

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 4:27 PM

New

[Sun Soft Inc] Re: Mass Payout

##- Please type your reply above this line -## Your request (202530920) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:24 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 4:24 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Sept Revenue Share

##- Please type your reply above this line -## Your request (202530919) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:23 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 4:23 PM

New

Re: [Sun Soft Inc] Re: Ticket: 304718135 – User: davidnewman – ID: 001.000.000.029 – Unreceived Cashback for personal purchases and network activity

Hi Team, Thank you for your update. I would like to clarify that our request is not regarding Product Suite purchases. As detailed in the request, the issue specifically concerns the missing cashback earned from the user's personal purchases and their

Jose Genovese <jose.genovese@booster.eco>

Oct 28, 2026, 4:21 PM

New

Ticket#1939351418 - username: fromseedstopines - ID: 971.000.000.517 Subject: [ACCOUNT DELETION] Permanent Account Deletion Request - Anastasia (Fromseedstopines@gmail.com)

Hi Team, Please assist with the permanent deletion of the following user account: * User Name: Anastasia * Registered Email: Fromseedstopines@gmail.com * Account ID: 971.000.000.517 * Confirmation Status: The user has explicitly con

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 28, 2026, 4:19 PM

New

[Sun Soft Inc] Re: Ticket: 1945550508 – User: Aibooster – ID: 061.000.000.098 – UI Enhancement: Center Justify Search Company and People Search Fields

##- Please type your reply above this line -## Your request (202530950) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:19 EDT Hi Team, Thank you for the deta

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 4:19 PM

New

[Sun Soft Inc] Re: Ticket: 1945550508 – User: Aibooster – ID: 061.000.000.098 – UI Enhancement: Center Justify Search Company and People Search Fields

##- Please type your reply above this line -## Your request (202530950) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 4:18 PM

New

[Sun Soft Inc] Re: Ticket: 470394554 – User: Aibooster – ID: 061.000.000.098 – Supabase Realtime Connection Error on Messages Page

##- Please type your reply above this line -## Your request (202530947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:18 EDT Merged into #202530950 Ticket: 194

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 4:18 PM

New

[Sun Soft Inc] Re: ticket#1808817098 - username: Aibooster - ID:061.000.000.098 - UI Alignment & Element Overlap on Teams Management Mobile Page

##- Please type your reply above this line -## Your request (202530944) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:18 EDT Merged into #202530950 Ticket: 194

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 4:18 PM

New

[Sun Soft Inc] Re: Ticket: 1297739881 – User: Aibooster – ID: 061.000.000.098 – UI Layout Overlap and Alignment Issues on AI Chatbot Analytics Page

##- Please type your reply above this line -## Your request (202530945) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:18 EDT Merged into #202530950 Ticket: 194

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 4:18 PM

New

[Sun Soft Inc] Re: Ticket#1711953441 - username: Aibooster - ID: 061.000.000.098 - Mobile Search Input Overlay & Button Text Misalignment

##- Please type your reply above this line -## Your request (202530949) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:18 EDT Merged into #202530950 Ticket: 194

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 4:18 PM

New

[Sun Soft Inc] Re: Ticket: 555778626 – User: Aibooster – ID: 061.000.000.098 – UI Button Overlap and Missing Localization Strings on Companies Page

##- Please type your reply above this line -## Your request (202530951) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 4:03 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel

##- Please type your reply above this line -## Your request (202530897) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 11:57 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 3:57 PM

New

[Sun Soft Inc] Re: ticket#1395643629 - username: Aibooster - ID:061.000.000.098 - Mobile Navigation Overflow & Bottom Cards Alignment Issues

##- Please type your reply above this line -## Your request (202530946) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 11:56 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 3:56 PM

New

Re: [Sun Soft Inc] Re: Affiliate Pro Super Charge — 10× Career Point Feasibility

Hi, Yes, to confirm, all three points are correct: 1. Level Surge Qualification: Yes. An upline affiliate with an active Affiliate Pro subscription does not need to separately qualify for Level Surge in order to receive the 10× Super Charge from qu

Matt Swanson <matthew.swanson@booster.eco>

Oct 28, 2026, 3:54 PM

New

[Sun Soft Inc] Re: Affiliate Pro Super Charge — 10× Career Point Feasibility

##- Please type your reply above this line -## Your request (202530941) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 11:51 EDT Hi, Could you please clarify a

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 3:51 PM

New

Ticket: 555778626 – User: Aibooster – ID: 061.000.000.098 – UI Button Overlap and Missing Localization Strings on Companies Page

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 555778626 * ID: 061.000.000.098 * Issue Summary: The user reported several frontend bugs on the companies section, including button overlapping on mobi

Jose Genovese <jose.genovese@booster.eco>

Oct 28, 2026, 3:43 PM

New

[Sun Soft Inc] Re: Debt Payoff Planning – Correction to Debt Eligibility and Selection Logic

##- Please type your reply above this line -## Your request (202530927) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 11:39 EDT Hi, Thank you for providing the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 3:39 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Sept Revenue Share

The report is still not correct. See attached. It is still showing a large amount due to Chuck Fleischer - TX Broker but he should be at $0 for September and all revenue share and broker review fees for that position should be allocating to Kaitlyn Seidel

Chad Osborne <chad@callitclosed.com>

Oct 28, 2026, 3:35 PM

New

Ticket: 1945550508 – User: Aibooster – ID: 061.000.000.098 – UI Enhancement: Center Justify Search Company and People Search Fields

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1945550508 * ID: 061.000.000.098 * Issue Summary: The user requested a layout enhancement on the Booster Link section to center-align the company searc

Jose Genovese <jose.genovese@booster.eco>

Oct 28, 2026, 3:34 PM

New

Ticket#1711953441 - username: Aibooster - ID: 061.000.000.098 - Mobile Search Input Overlay & Button Text Misalignment

Hi Team, Please check the following case: * Issue Description: On https://www.boostervoice.ai/reach (mobile browser view), there are several CSS/layout overlap issues: * Search Bar Overlap: The "Search" button is overlapping directly on t

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 28, 2026, 3:34 PM

New

[Sun Soft Inc] Re: Ticket: 576798934 – User: Aibooster – ID: 061.000.000.098 – UI Alignment Issue with AI Agent Details Container and Three-Dots Menu

##- Please type your reply above this line -## Your request (202530942) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 11:31 EDT Hi, Thank you for reporting thi

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 3:31 PM

New

Affiliate Pro Landing Page – Hero Image Update

Hi Team, I’d like to request an update to the Affiliate Pro landing page. Please replace the current hero image on the landing page with the attached image and use it as the primary hero visual at the top of the page. I’d also like to keep the existing

Matt Swanson <matthew.swanson@booster.eco>

Oct 28, 2026, 3:25 PM

New

Re: [Sun Soft Inc] Re: Mass Payout

This functionality seems to be correct. Please add a "Select All" checkbox near the top so we can simply pay out all agents with one click if the amounts are correct. On Wed, Oct 28, 2026 at 10:29 AM Support Team - Sunsoft Inc (Support) <support@sunsof

Chad Osborne <chad@callitclosed.com>

Oct 28, 2026, 3:23 PM

New

Ticket: 470394554 – User: Aibooster – ID: 061.000.000.098 – Supabase Realtime Connection Error on Messages Page

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 470394554 * ID: 061.000.000.098 * Issue Summary: The user reported a connection failure error when accessing the messages page, where a system banner d

Jose Genovese <jose.genovese@booster.eco>

Oct 28, 2026, 3:19 PM

New

ticket#1395643629 - username: Aibooster - ID:061.000.000.098 - Mobile Navigation Overflow & Bottom Cards Alignment Issues

Hi Team, Please check the following case: * Issue Description: On https://boostervoice.ai/](https://boostervoice.ai/ . (mobile view), there are responsiveness and alignment issues on the conversations dashboard: * Top Header Overflow: The t

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 28, 2026, 3:19 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 11:15 EDT Hi Hazel, Matt and Bric, Thank

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 3:15 PM

New

Ticket: 1297739881 – User: Aibooster – ID: 061.000.000.098 – UI Layout Overlap and Alignment Issues on AI Chatbot Analytics Page

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1297739881 * ID: 061.000.000.098 * Issue Summary: The user reported visual layout bugs on the AI chatbot analytics page where navigation text overlaps

Jose Genovese <jose.genovese@booster.eco>

Oct 28, 2026, 3:08 PM

New

ticket#1808817098 - username: Aibooster - ID:061.000.000.098 - UI Alignment & Element Overlap on Teams Management Mobile Page

Hi Team, Please check the following case: * Issue Description: On https://boostervoice.ai/](https://boostervoice.ai/. (Teams Management page on mobile view), there are several visual responsive alignment and layout issues: * CTA Button Over

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 28, 2026, 3:08 PM

New

Re: Gentle Follow-Up – Database Dump and Twilio Account Access

We can extract a complete excel file with all the information requested. We will send you a copy pls confirm is OK. We did create Goole play account We did create a Twilio account (we did not have selected or purchased phone number as we use Website

Luca Bianchi <luca.bianchi@starline-italia.com>

Oct 28, 2026, 3:07 PM

New

Ticket: 576798934 – User: Aibooster – ID: 061.000.000.098 – UI Alignment Issue with AI Agent Details Container and Three-Dots Menu

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 576798934 * ID: 061.000.000.098 * Issue Summary: The user reported a layout issue on the voice agents page where the AI agent details container needs t

Jose Genovese <jose.genovese@booster.eco>

Oct 28, 2026, 3:00 PM

New

Re: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

Hi team, Thanks for the plan. We agree with releasing the 11 items now and scheduling the new features after launch, as long as the items below are also in this release, because they are content and calculation fixes: 1. Before Nov 1: show “Sta

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 28, 2026, 2:59 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel

Thank you, but please also include it under the "Important Tools" menu item. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 28., Sze, 14:37): ##- Please t

István Ringhoffer <ringi.teszt@gmail.com>

Oct 28, 2026, 2:50 PM

New

[Sun Soft Inc] Re: Ticket: 1473562540 – User: Aibooster – ID: 061.000.000.098 – Buttons not responsive and do not stack on mobile device portrait screen

##- Please type your reply above this line -## Your request (202530916) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 10:48 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 2:48 PM

New

Affiliate Pro Super Charge — 10× Career Point Feasibility

Hi team, I’d like to explore the feasibility of adding a special Affiliate Pro Super Charge to the Level Surge promotion. As you know, Affiliate Pro is an eligible product within Level Surge. I’d like to explore a 10× Career Point multiplier tied specif

Matt Swanson <matthew.swanson@booster.eco>

Oct 28, 2026, 2:47 PM

New

[Sun Soft Inc] Re: MAC Dashboard – SmartCredit First-Step Setup

##- Please type your reply above this line -## Your request (202530928) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 10:38 EDT Hi, Thank you for providing the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 2:38 PM

New

[Sun Soft Inc] Re: Mass Payout

##- Please type your reply above this line -## Your request (202530920) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 10:29 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 2:29 PM

New

[Sun Soft Inc] Re: New Member Onboarding Issue

##- Please type your reply above this line -## Your request (202530936) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 10:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 2:03 PM

New

Re: Gentle Follow-Up – Database Dump and Twilio Account Access

Hello Luca, Thank you for your response. Just to clarify, we are referring specifically to the Stone software. If you could kindly share the complete database dump from Stone, there would be no need for you to manually enter the consultant detail

QAG <qag@sunsoftny.com>

Oct 28, 2026, 1:59 PM

New

Re: Gentle Follow-Up – Database Dump and Twilio Account Access

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Oct 28, 2026, at 09:09, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Sorry I forgot to a

QAG <qag@sunsoftny.com>

Oct 28, 2026, 1:58 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc A fresh session is required. Did you test it that way? I recorded the entire session from scratch: https://drive.google.com/file/d/1Xqs4eupRlZm7OUrNlQTS-mWl3G9XUa5N/view?usp=sharing Üdvözlettel / Kind regards,

István Ringhoffer <ringi.teszt@gmail.com>

Oct 28, 2026, 1:53 PM

New

Re: Gentle Follow-Up – Database Dump and Twilio Account Access

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Oct 28, 2026, at 09:09, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Sorry I forgot to a

QAG <qag@sunsoftny.com>

Oct 28, 2026, 1:52 PM

New

Fwd: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work

David C <david@sunsoftny.com>

Oct 28, 2026, 1:50 PM

New

[Sun Soft Inc] Re: DreamSaver – UI Spacing, Layout, and Typography Corrections

##- Please type your reply above this line -## Your request (202530932) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 09:39 EDT Hi, Thank you for providing the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 1:39 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel

##- Please type your reply above this line -## Your request (202530897) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 09:37 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 1:37 PM

New

[Sun Soft Inc] Re: MAC – SmartCredit Email Restriction Preventing Account Connection

##- Please type your reply above this line -## Your request (202530912) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 09:22 EDT Hi, Thank you for providing the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 1:22 PM

New

Go Affiliate Pro – Entry Point Verification and Testing Update

Hello Matthew, We hope you are doing well. This email is regarding the Go Affiliate Pro entry point issue you mentioned to David during yesterday's call. Our team has reviewed and tested the complete process, including both the initial purchase f

QAG <qag@sunsoftny.com>

Oct 28, 2026, 1:18 PM

New

Go Affiliate Pro – Entry Point Verification and Testing Update

Hello Matthew, We hope you are doing well. This email is regarding the Go Affiliate Pro entry point issue you mentioned to David during yesterday's call. Our team has reviewed and tested the complete process, including both the initial purchase f

QAG <qag@sunsoftny.com>

Oct 28, 2026, 1:17 PM

New

Go Affiliate Pro – Entry Point Verification and Testing Update

Hello Matthew, We hope you are doing well. This email is regarding the Go Affiliate Pro entry point issue you mentioned to David during yesterday's call. Our team has reviewed and tested the complete process, including both the initial purchase f

QAG <qag@sunsoftny.com>

Oct 28, 2026, 1:15 PM

New

Re: Gentle Follow-Up – Database Dump and Twilio Account Access

Sorry I forgot to ask: When you refer actual software you mean both or Prestashop or Stone? I understood you will have sent to us a file to fill with database consultant Luca Bianchi Direttore Generale Starline S.r.l Piazza della Re

Luca Bianchi <luca.bianchi@starline-italia.com>

Oct 28, 2026, 1:09 PM

New

Re: Gentle Follow-Up – Database Dump and Twilio Account Access

Hallo see my comment Hello Luca, We hope you are doing well. Thank you for taking the time to answer all our questions. We have received your responses, and our team has reviewed and processed the information internally. We would also like to

Luca Bianchi <luca.bianchi@starline-italia.com>

Oct 28, 2026, 1:06 PM

New

Gentle Follow-Up – Database Dump and Twilio Account Access

Hello Luca, We hope you are doing well. Thank you for taking the time to answer all our questions. We have received your responses, and our team has reviewed and processed the information internally. We would also like to gently follow up on a co

QAG <qag@sunsoftny.com>

Oct 28, 2026, 1:01 PM

New

Gentle Follow-Up – Database Dump and Twilio Account Access

Hello Luca, We hope you are doing well. Thank you for taking the time to answer all our questions. We have received your responses, and our team has reviewed and processed the information internally. We would also like to gently follow up on a co

QAG <qag@sunsoftny.com>

Oct 28, 2026, 1:00 PM

New

Re: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)

Hello Matthew, Thank you for your email. We understand your concerns regarding the iOS release, and we would like to provide some clarification on our application publishing process. First, please note that Apple's official review notifications and

QAG <qag@sunsoftny.com>

Oct 28, 2026, 12:46 PM

New

[Sun Soft Inc] Re: Final MAC Service Name and Menu Updates

##- Please type your reply above this line -## Your request (202530933) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 06:43 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 10:43 AM

New

[Sun Soft Inc] Re: Ticket: 371297443 – User: davidnewman – ID: 001.000.000.029 – Credit Package missing from dashboard

##- Please type your reply above this line -## Your request (202530925) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 06:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 10:19 AM

New

[Sun Soft Inc] Re: MAC – Add Independent Momentum Partner Agreement to Become a Partner

##- Please type your reply above this line -## Your request (202530924) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 06:03 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 10:03 AM

New

[Sun Soft Inc] Re: MAC Referral Links – Customer Package Selection Required

##- Please type your reply above this line -## Your request (202530930) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 06:02 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 10:02 AM

New

[Sun Soft Inc] Re: MAC – Rename AI Assistant to Synthia

##- Please type your reply above this line -## Your request (202530923) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 06:00 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 10:01 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

Hi @Support Team - Sun Soft Inc The Deduct function isn't working. Please fix it, as it can't find any users: If I manually credit an amount as an admin and this causes the balance to exceed HUF 500,000, no email notification is sent (which is cor

István Ringhoffer <ringi.teszt@gmail.com>

Oct 28, 2026, 9:06 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notificat...

Hi @Support Team - Sun Soft Inc Alright, please also send a copy of the outgoing emails to this email address: stephan@systemli.org Thanks in advance Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support

István Ringhoffer <ringi.teszt@gmail.com>

Oct 28, 2026, 8:39 AM

New

[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 04:38 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 8:39 AM

New

[Sun Soft Inc] Re: Bank Account Setup – Account Holder Name Instructions and Validation

##- Please type your reply above this line -## Your request (202530922) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 04:38 EDT Hi, Thank you for the request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 8:38 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel

Hi @Support Team - Sun Soft Inc The menu item wasn't supposed to be moved. It should remain in its original location. We only need a button on the main dashboard that links to this page: https://bo.naturalpetcaresystem.com/admin/configurationovervie

István Ringhoffer <ringi.teszt@gmail.com>

Oct 28, 2026, 8:33 AM

New

New Member Onboarding Issue

Hello Team, We are currently experiencing an issue with the new member onboarding process. I have attached a screen recording demonstrating the problem. Kindly review the recording, investigate the issue, and implement the necessary fix as soon as p

Anoop Lal <k10construct@gmail.com>

Oct 28, 2026, 8:05 AM

New

[Sun Soft Inc] Re: Ticket: 304718135 – User: davidnewman – ID: 001.000.000.029 – Unreceived Cashback for personal purchases and network activity

##- Please type your reply above this line -## Your request (202530926) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 03:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 7:41 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Sept Revenue Share

##- Please type your reply above this line -## Your request (202530919) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 03:30 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 7:31 AM

New

[Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy

##- Please type your reply above this line -## Your request (202530877) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 03:29 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 7:29 AM

New

[Sun Soft Inc] Re: Membership Correction Required – Customer ID 761557

##- Please type your reply above this line -## Your request (202530918) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 03:18 EDT Hi, Thank you for the request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 7:19 AM

New

[Sun Soft Inc] Re: Partner-to-Customer Conversion – Liz Veguilla Collazo | ID 179011

##- Please type your reply above this line -## Your request (202530906) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 03:18 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 7:18 AM

New

[Sun Soft Inc] Re: MAC Menu – Change Service Order

##- Please type your reply above this line -## Your request (202530929) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 03:10 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 7:10 AM

New

[Sun Soft Inc] Re: Request: Direct MAC Access from Netsoft Admin & Access for Kevin Velázquez

##- Please type your reply above this line -## Your request (202530913) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 02:45 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 6:45 AM

New

RE: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)

Lol Cheerfully Yours, QAG Team 100 Church street, 8th Floor, Manhattan, New York NY 10007 -------- Original message -------- From: RJ <rj@alphabettechs.com> Date: 10/28/26 11:18 (GMT+05:30) To: QAG <qag@sunsoftny.com> Subject:

QAG <qag@sunsoftny.com>

Oct 28, 2026, 6:45 AM

New

Re: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)

Bric is such a stupid that he gave "Booster International Corp” as user name for Apollo.io. I cannot answer to this stupid bitch On Oct 27, 2026, at 4:57 PM, QAG <qag@sunsoftny.com> wrote: Dear Anna, Please help me to send a reply to him na.

RJ <rj@alphabettechs.com>

Oct 28, 2026, 5:48 AM

New

[Sun Soft Inc] Re: Fwd: Change request for the cashback received endpoint

##- Please type your reply above this line -## Your request (202530921) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 01:48 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 5:48 AM

New

Re: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)

Cannot reply to such stupid messages On Oct 27, 2026, at 4:57 PM, QAG <qag@sunsoftny.com> wrote: Dear Anna, Please help me to send a reply to him na. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A

RJ <rj@alphabettechs.com>

Oct 28, 2026, 5:29 AM

New

[Sun Soft Inc] Re: URGENT: Remove Level Surge From Affiliate App Immediately

##- Please type your reply above this line -## Your request (202530931) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 01:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 28, 2026, 5:18 AM

New

Momentum Network Compensation Plan, commission calculation engine, Private Office, Admin Panel, enrollment system, and financial reporting infrastructure

Hello Team, We need to proceed with a comprehensive update of the **Momentum Network Compensation Plan, commission calculation engine, Private Office, Admin Panel, enrollment system, and financial reporting infrastructure**. This implementation cons

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 4:42 AM

New

Proceed with Implementation — Compensation Plan v3.0, Quick Director, Dreams and Drive Club, and Momentum Infinity Club

Hi Team, Please proceed with implementing Momentum Network’s Official Compensation Plan, Version 3.0, using the English and Spanish documents previously provided, and incorporate these three additional compensation programs: * Quick Director — L

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 2:06 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi Team, Following up on Hazel’s email and Point 4, here is the credit policy agreed in Matthew’s call with David. 1. Apollo account * We have created the Apollo account. The login is in the one-time secure link below. It can only be opened once,

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 28, 2026, 2:04 AM

New

Final MAC Service Name and Menu Updates

Hi Team, After reviewing the actual functionality of every MAC service, please update the following user-facing names to make the platform more consistent, professional, and easier to understand. Current Name New English Name New Spanish N

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 1:56 AM

New

DreamSaver – UI Spacing, Layout, and Typography Corrections

Hi Team, Please correct the spacing, layout, and typography throughout the DreamSaver service, especially in the Set Up Emergency Fund window shown in the attached screenshot. The current design feels crowded, several elements are too close together

Momentum Network <support@momentumnetwork.net>

Oct 28, 2026, 1:35 AM

New

URGENT: Remove Level Surge From Affiliate App Immediately

Hi Team, Please remove the Level Surge promotion from the affiliate app immediately. If this is appearing because my account is a staging/test account, please let me know. If that is not the reason, this needs to be taken down immediately. The of

Matt Swanson <matthew.swanson@booster.eco>

Oct 28, 2026, 1:28 AM

New

MAC Referral Links – Customer Package Selection Required

Hi Team, We identified an issue with the Share Referral Link section on the MAC Dashboard. Partners can refer customers through several different enrollment packages. However, the current popup displays only one generic Customer Link, and when the P

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 9:54 PM

New

MAC Menu – Change Service Order

Hi Team, Please change the order of the services displayed under Momentum American Credit in the MAC left-side navigation menu. The correct order must be: 1. Credit Optimization 2. Credit Analysis 3. Credit Builder Blueprint 4

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 9:50 PM

New

MAC Dashboard – SmartCredit First-Step Setup

Hi Team, Please add a prominent SmartCredit first-step section at the top of the MAC Dashboard for every customer or Partner who has not yet connected a SmartCredit account. Placement Display it next to or directly below “Welcome back, [First Nam

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 9:49 PM

New

Debt Payoff Planning – Correction to Debt Eligibility and Selection Logic

Hi Team, We identified an inconsistency in the Debt Payoff Planning service that needs to be corrected. The system correctly states that collections, charge-offs, repossessions, and accounts requiring negotiation are not eligible for the payoff plan

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 9:47 PM

New

Ticket: 304718135 – User: davidnewman – ID: 001.000.000.029 – Unreceived Cashback for personal purchases and network activity

Hi Team, Please check the following case: * Username: davidnewman * Ticket Number: 304718135 * ID: 001.000.000.029 * Issue Summary: The user reports that cashback earned from their personal purchases and downline network activity is

Jose Genovese <jose.genovese@booster.eco>

Oct 27, 2026, 9:15 PM

New

Ticket: 371297443 – User: davidnewman – ID: 001.000.000.029 – Credit Package missing from dashboard

Hi Team, Please check the following case: * Username: davidnewman * Ticket Number: 371297443 * ID: 001.000.000.029 * Issue Summary: The user reports that recent and previously purchased Booster credit packages are not displaying in

Jose Genovese <jose.genovese@booster.eco>

Oct 27, 2026, 9:10 PM

New

Fwd: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)

Dear Anna, Please help me to send a reply to him na. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: B

QAG <qag@sunsoftny.com>

Oct 27, 2026, 8:57 PM

New

MAC – Add Independent Momentum Partner Agreement to Become a Partner

Hi Team, In MAC’s Become a Partner flow, please add the Independent Momentum Partner Distributor Agreement to the Required Agreements section on the Identity & Payment step, as shown in the attached screenshot. This agreement must have its own manda

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 8:54 PM

New

MAC – Rename AI Assistant to Synthia

Hi Team, Please change the name displayed in the MAC assistant’s chat header from “AI Assistant” / “Asistente AI” to “Synthia”, as indicated in the attached screenshot. Synthia is the official name of our artificial intelligence assistant. Please us

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 8:53 PM

New

Bank Account Setup – Account Holder Name Instructions and Validation

Hi Team, Please update the Account Holder Name field under My Wallet → Bank Account → Step 2: Direct Deposit, as shown in the attached screenshot. 1. Add a short instruction below the field: English: “Enter your full name as it appears in your

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 8:49 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Thank you for the update. We checked the changes live on my account and on the test account. Screenshots are attached, numbered to match the points below. Confirmed fixed * Login page: the quote is removed and the new Affiliate Pro l

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 27, 2026, 8:45 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202530921) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Oct 27, 2026, 8:42 PM

New

Fwd: Change request for the cashback received endpoint

Dear Team, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Otto Fischer <otto.fischer@prismasoluti

QAG <qag@sunsoftny.com>

Oct 27, 2026, 8:42 PM

New

Fwd: Change request for the cashback received endpoint

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Otto Fischer <otto.fischer@prismasolutions.ro> Subject: Change reques

QAG <qag@sunsoftny.com>

Oct 27, 2026, 8:42 PM

New

RE: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

Hi team, Thank you for the APK. I tested it today on Android with my account (hazel.delfierro@booster.eco), and we also reviewed it in a call with Matt and Bric. Below is what is working, the changes we need before the app is submitted, and the items f

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 27, 2026, 8:21 PM

New

Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)

Hello Team, Thank you for the work your team has put into Booster Companion. The Android release and the fixes over the past few weeks are appreciated. We need to talk about the iOS release, because the delay is now affecting our community's confide

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 27, 2026, 8:18 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 16:04 EDT Hi Hazel, Thank you for the det

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 8:04 PM

New

Mass Payout

Please advise if the following can be done: In a perfect world, we would go to the Mass Payout screen after paying out the revenue share for the month, enter the date range (for example Closed deals Aug 1, 2026 - Aug 31, 2026), which would pull up only

Chad Osborne <chad@callitclosed.com>

Oct 27, 2026, 7:51 PM

New

Re: [Sun Soft Inc] Re: Sept Revenue Share

Please correct the rank of Kaitlyn Seidel to L8 and then recalculate all transactions retroactive to Sept 1. I need this as soon as possible please. On Thu, Oct 22, 2026 at 2:43 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote:

Chad Osborne <chad@callitclosed.com>

Oct 27, 2026, 7:33 PM

New

Membership Correction Required – Customer ID 761557

Hi Team, Please correct the following account, which was mistakenly enrolled as a Customer instead of a Partner: Customer ID: 761557 Name provided: Staina Cardona Dimont Name currently displayed in Netsoft: Mancha Cardona Dimont Email: Stainacard

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 7:21 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, I want to clarify the priorities for Affiliate Pro right now, as these are the items I consider most important at this moment. The two biggest priorities are: 1. Affiliate Pro Entry Points / Access Flow 2. Lead Marketplace In addition, we ne

Matt Swanson <matthew.swanson@booster.eco>

Oct 27, 2026, 7:10 PM

New

Re: [Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy

Confirmed El mar, 27 oct 2026 a la(s) 7:03 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530877) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 7:06 PM

New

Re: [Sun Soft Inc] Re: Partner-to-Customer Conversion – Liz Veguilla Collazo | ID 179011

Hi Team, Yes, please use the card ending in 0972, associated with the payment profile showing an expiration date in 2028, for the $99.99 monthly Customer membership fee. Please also proceed with converting Liz Veguilla Collazo’s account (Partner ID:

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 7:03 PM

New

Re: [Sun Soft Inc] Re: MAC – SmartCredit Email Restriction Preventing Account Connection

Hi Team, Thank you for the update. However, Michelle Betancourt is still unable to connect her existing SmartCredit account to MAC using her SmartCredit email, betancourt.michelle@gmail.com, which differs from her MAC login email. The attached scree

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 7:02 PM

New

Re: [Sun Soft Inc] Re: Request: Direct MAC Access from Netsoft Admin & Access for Kevin Velázquez

Hi Team, Thank you for completing the updates. I would like the “Access MAC” button to appear directly in the Action column of the Partners/Distributors list, next to the existing icons, exactly where the red square is marked in the attached screens

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 6:59 PM

New

See what skamir3466 and 8 others shared

Catch up on Instagram skamir3466, lnnmarjvcheer and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these emails f

Instagram <posts-recaps@mail.instagram.com>

Oct 27, 2026, 5:58 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, A follow-up to my email from this morning. I was able to sign in with my own account (hazel.delfierro@booster.eco), so point 1 is resolved. Thank you. Once inside, I found the following. Screenshots are attached. 1. My profile isn't coming

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 27, 2026, 4:53 PM

New

Chanty files

Dear Anna, Please find the things you have shared on the chanty: Short answer: technically yes, commercially and legally it’s a project to walk into with eyes open. Here’s how I’d break it down. What fits you well. Roughly 60–70% of this is the

QAG <qag@sunsoftny.com>

Oct 27, 2026, 4:19 PM

New

[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 11:52 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 3:53 PM

New

Ticket: 1473562540 – User: Aibooster – ID: 061.000.000.098 – Buttons not responsive and do not stack on mobile device portrait screen

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1473562540 * ID: 061.000.000.098 * Issue Summary: The user reports that buttons and configuration options are not responsive and do not stack correctly

Jose Genovese <jose.genovese@booster.eco>

Oct 27, 2026, 3:37 PM

New

[Sun Soft Inc] Re: Fwd: MMC - Liver Server - data

##- Please type your reply above this line -## Your request (202530899) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 11:33 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 3:33 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel

##- Please type your reply above this line -## Your request (202530897) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 11:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 3:18 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Thanks for the update. I tested Affiliate Pro today with my account and with the test account (Booster ID 25741). Below is what we confirmed, what is still open, and the questions from Friday (Oct 23) and Monday (Oct 26) that haven't been answ

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 27, 2026, 2:53 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notificat...

##- Please type your reply above this line -## Your request (202530915) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 10:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 2:42 PM

New

[Sun Soft Inc] Re: staging - new button

##- Please type your reply above this line -## Your request (202530900) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 10:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 2:27 PM

New

[Sun Soft Inc] Re: Ticket: 1525832435 – User: Aibooster – ID: 061.000.000.098 – Affiliate web browser wallet formatting and header overlap issue

##- Please type your reply above this line -## Your request (202530902) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 10:05 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 2:05 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel

Hi @Support Team - Sun Soft Inc Are you sure this is correct? We usually receive this notification at info@burgimmune.com: The rest of the data looks correct. Please move the menu item here: Üdvözlettel / Kind regards, Ringhoffer Ist

István Ringhoffer <ringi.teszt@gmail.com>

Oct 27, 2026, 1:53 PM

New

Re: Blockchain Partnership from SunLink™

Dear Anna, PFA Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007

QAG <qag@sunsoftny.com>

Oct 27, 2026, 1:44 PM

New

Re: Blockchain Partnership from SunLink™

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Oct 26, 2026, at 13:08, David C <david@sunsoftny.com> wrote: FYI Cheerfully Yours! Dav

QAG <qag@sunsoftny.com>

Oct 27, 2026, 1:43 PM

New

[Sun Soft Inc] Re: Updated Partner Commission and Tax Information Report: January 1–October 23, 2026

##- Please type your reply above this line -## Your request (202530890) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 09:35 EDT Hi, The updated Excel report

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 1:35 PM

New

Re: [Sun Soft Inc] MMC - Liver Server - data

Dear all, thanks a lot, good job. There is another thing i would need for legal reasons. most of the customers have uploaded KYC documents. I would need them too. How could we manage that? Thanks and best regards Ben ben.neuendorf@gm

Ben Neuendorf <ben.neuendorf@gmail.com>

Oct 27, 2026, 1:02 PM

New

[Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed

##- Please type your reply above this line -## Your request (202530821) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 07:31 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 11:31 AM

New

[Sun Soft Inc] Re: ticket#1009953535 - username: Aibooster - ID: 061.000.000.098 - Booster Companion bug

##- Please type your reply above this line -## Your request (202530904) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 07:27 EDT Hi, We have identified the caus

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 11:27 AM

New

[Sun Soft Inc] Re: Ticket: 82529711 – User: shoginja – ID: 001.000.001.627 – Missing marketing campaign information in back office

##- Please type your reply above this line -## Your request (202530905) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 07:25 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 11:25 AM

New

[Sun Soft Inc] Re: Ticket: 579073922 – User: Aquathyst7 – ID: 001.000.001.642 – Campaign results and statistics not displaying in back office

##- Please type your reply above this line -## Your request (202530909) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 07:25 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 11:25 AM

New

[Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits

##- Please type your reply above this line -## Your request (202530868) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 07:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 11:19 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language sel...

Hi @Support Team - Sun Soft Inc The sender receives the email twice: I also ran the cron job, but the recipients did not receive any email notifications: https://bo.naturalpetcaresystem.com/user/alldownlinesmessage I tested with ProtonMail email a

István Ringhoffer <ringi.teszt@gmail.com>

Oct 27, 2026, 11:17 AM

New

[Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy

##- Please type your reply above this line -## Your request (202530877) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 07:03 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 11:03 AM

New

[Sun Soft Inc] Re: ticket#1009953535 - username: Aibooster - ID: 061.000.000.098 - Booster Companion bug

##- Please type your reply above this line -## Your request (202530904) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 06:58 EDT Hi, Thanks. We've identified th

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 10:58 AM

New

[Sun Soft Inc] Re: Fwd: MMC - Liver Server - data

##- Please type your reply above this line -## Your request (202530899) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 06:20 EDT Hi, Thank you for your clarific

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 10:20 AM

New

Re: [Sun Soft Inc] Re: staging - new button

Hi @Support Team - Sun Soft Inc 1: admin --> Natural Pet Care System 2: Please use a shopping cart icon instead of the bell. The crossed-out text is not needed. Our colleagues will also review it. Üdvözlettel / Kind regards, Ringh

István Ringhoffer <ringi.teszt@gmail.com>

Oct 27, 2026, 10:16 AM

New

[Sun Soft Inc] Re: Placement Correction Request – Migdalia Ramos (ID 303577)

##- Please type your reply above this line -## Your request (202530910) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 05:56 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 9:56 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 04:54 EDT Hi Hazel, Thanks for the detail

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 8:54 AM

New

[Sun Soft Inc] Re: New Partner Back Office Report – Downline Active Memberships

##- Please type your reply above this line -## Your request (202530886) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 04:15 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 8:15 AM

New

[Sun Soft Inc] Re: Correction: MAC Pilot Access for the 15 Crown Council Partners Only

##- Please type your reply above this line -## Your request (202530894) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 04:13 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 8:13 AM

New

[Sun Soft Inc] Re: Partner-to-Customer Conversion – Liz Veguilla Collazo | ID 179011

##- Please type your reply above this line -## Your request (202530906) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 04:13 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 8:13 AM

New

[Sun Soft Inc] Re: Ticket: 2143796985 – User: NealSalvino – ID: 001.000.000.712 – BTEC tokens and OTP account linkage correction

##- Please type your reply above this line -## Your request (202530903) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 03:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 7:42 AM

New

CCC WORLDWIDE LIMITED: your Registered Office Address renews on 4 November 2026

Service renewal CCC WORLDWIDE LIMITED: your Registered Office Address renews on 4 November 2026 Dear Anoop, On 4 November 2026 the Registered Office Address for CCC WORLDWIDE LIMITED renews for another year at £29 + VAT (£34.80). The payment is t

Customer Service <info@yourcompanyformations.co.uk>

Oct 27, 2026, 7:17 AM

New

[Sun Soft Inc] Re: MAC – SmartCredit Email Restriction Preventing Account Connection

##- Please type your reply above this line -## Your request (202530912) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 02:41 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 6:41 AM

New

[Sun Soft Inc] Re: Request: Direct MAC Access from Netsoft Admin & Access for Kevin Velázquez

##- Please type your reply above this line -## Your request (202530913) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 02:20 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 6:20 AM

New

[Sun Soft Inc] Re: Payroll Inclusion for October 27 – Lilian Castro | ID 858797

##- Please type your reply above this line -## Your request (202530907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 02:19 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 6:19 AM

New

[Sun Soft Inc] Re: Remove Card Ending in 0972 – Liz Veguilla Collazo | ID 179011

##- Please type your reply above this line -## Your request (202530908) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 01:42 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 5:43 AM

New

Request: Direct MAC Access from Netsoft Admin & Access for Kevin Velázquez

Hi Team, We would like to request the following updates regarding MAC (Momentum Accountability Center): 1. Direct MAC Access from Netsoft Admin From the administrative side of Netsoft, under the Partners tab, we need a direct access button that a

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 5:40 AM

New

[Sun Soft Inc] Re: Enable MAC Access – Eduardo Lopez (ID 813169)

##- Please type your reply above this line -## Your request (202530911) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 01:36 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 5:36 AM

New

[Sun Soft Inc] Re: Add New Bank Account Button and Transaction Password Flow

##- Please type your reply above this line -## Your request (202530892) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 00:58 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 4:58 AM

New

[Sun Soft Inc] Re: Add “Forgot Transaction Password?” Option to the Bank Account Page

##- Please type your reply above this line -## Your request (202530891) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 00:58 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 4:58 AM

New

[Sun Soft Inc] Re: Urgent Correction Required – MAC Referral Link Copy Logic

##- Please type your reply above this line -## Your request (202530885) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 00:58 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 27, 2026, 4:58 AM

New

MAC – SmartCredit Email Restriction Preventing Account Connection

Hi Team, We identified an issue with Michelle Betancourt, one of the 15 Crown Council Partners currently authorized to access MAC. Michelle was attempting to connect her existing SmartCredit account to MAC but was unable to complete the process beca

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 4:36 AM

New

Enable MAC Access – Eduardo Lopez (ID 813169)

Hi Team, Please enable MAC access for the following partner: Partner: Eduardo Lopez Partner ID: 813169 Please confirm once access has been enabled. Thank you, Raúl García COO & Compliance Momentum Network

Momentum Network <support@momentumnetwork.net>

Oct 27, 2026, 3:42 AM

New

Placement Correction Request – Migdalia Ramos (ID 303577)

Hi Team, I need your assistance correcting the placement of the following partner: Partner Name: Migdalia Ramos Partner ID: 303577 Original Sponsor: Kevin Velázquez Currently, this partner is placed under another partner in the organization. Ho

Momentum Network <support@momentumnetwork.net>

Oct 26, 2026, 11:41 PM

New

Ticket: 579073922 – User: Aquathyst7 – ID: 001.000.001.642 – Campaign results and statistics not displaying in back office

Hi Team, Please check the following case: * Username: Aquathyst7 * Ticket Number: 579073922 * ID: 001.000.001.642 * Issue Summary: The user funded their campaign and allocated 100% of credits to the AI Companion, but the back office

Jose Genovese <jose.genovese@booster.eco>

Oct 26, 2026, 10:08 PM

New

Remove Card Ending in 0972 – Liz Veguilla Collazo | ID 179011

Hi Team, Please remove the card ending in 0972 from Liz Veguilla Collazo’s account (Partner ID: 179011) and ensure it is no longer used for recurring payments. Please confirm once completed. Best regards, Raúl García COO & Compliance Momentum

Momentum Network <support@momentumnetwork.net>

Oct 26, 2026, 9:52 PM

New

Payroll Inclusion for October 27 – Lilian Castro | ID 858797

Hi Team, Please ensure that Lilian Castro (Partner ID: 858797) is included in tomorrow’s payroll, Tuesday, October 27, so she receives her payment on Thursday, October 29. Her Back Office currently shows $100.00 in available commissions, as shown in

Momentum Network <support@momentumnetwork.net>

Oct 26, 2026, 9:26 PM

New

Less project setup. More getting things done.

Learn how to build workflows you can use again and again.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 26, 2026, 9:01 PM

New

Re: [Sun Soft Inc] Re: Correction: MAC Pilot Access for the 15 Crown Council Partners Only

Hi Team, Please confirm that these 15 Crown Council Partners can log in to MAC using the same username and password they currently use for the Momentum Network Back Office. Best regards, Raúl García COO & Compliance Momentum Network El lun, 26

Momentum Network <support@momentumnetwork.net>

Oct 26, 2026, 8:59 PM

New

Re: [Sun Soft Inc] Re: New Partner Back Office Report – Downline Active Memberships

Hi Team, Please add a sorting selector to this report with the following options: * Total Active Direct Memberships: Highest to lowest (default). * Active Direct Partners: Highest to lowest. * Active Direct Customers: Highest to lo

Momentum Network <support@momentumnetwork.net>

Oct 26, 2026, 8:57 PM

New

Re: [Sun Soft Inc] Re: Add New Bank Account Button and Transaction Password Flow

Confirmed El lun, 26 oct 2026 a la(s) 7:53 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530892) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 26, 2026, 8:55 PM

New

Re: [Sun Soft Inc] Re: Add “Forgot Transaction Password?” Option to the Bank Account Page

Confirmed El lun, 26 oct 2026 a la(s) 7:50 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530891) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 26, 2026, 8:55 PM

New

Re: [Sun Soft Inc] Re: Urgent Correction Required – MAC Referral Link Copy Logic

Confirmed El lun, 26 oct 2026 a la(s) 6:55 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530885) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 26, 2026, 8:54 PM

New

Partner-to-Customer Conversion – Liz Veguilla Collazo | ID 179011

Hi Team, Please convert Liz Veguilla Collazo’s account (ID 179011) from Partner to Customer with a monthly membership fee of $99.99, as requested. Please use the following payment information: * Card number: 4549516460093987 * Expirati

Momentum Network <support@momentumnetwork.net>

Oct 26, 2026, 8:48 PM

New

Re: One-Time Passcode Issue Resolved

Hello Matthew, We confirm that the login functionality is working fine for all users. We have also introduced a new feature that allows existing Booster Eco members to securely log in to the Companion App using their existing Booster Eco credentials

QAG <qag@sunsoftny.com>

Oct 26, 2026, 7:28 PM

New

Re: One-Time Passcode Issue Resolved

Hello Matthew, We confirm that the login functionality is working fine for all users. We have also introduced a new feature that allows existing Booster Eco members to securely log in to the Companion App using their existing Booster Eco credentials

QAG <qag@sunsoftny.com>

Oct 26, 2026, 7:27 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Thanks for the update. Affiliate Pro is our priority right now, and we still need it live by the end of this week. Feedback on today's changes 1. Login page: The "Continue with Booster Eco" button looks great. Please remove "New to Af

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 26, 2026, 6:08 PM

New

Fwd: Blockchain Partnership from SunLink™

FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work

David C <david@sunsoftny.com>

Oct 26, 2026, 5:08 PM

New

RE: [Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits

Hi team, Thank you for the update. With the timeline this close to launch, we need to focus 100% of our resources on two things for November 1: finalizing Affiliate Pro, with all the recommended changes we sent over, and Level Surge. 1. Merchant

Matt Swanson <matthew.swanson@booster.eco>

Oct 26, 2026, 4:16 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 12:11 EDT Hi team, All four points of "me

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 4:11 PM

New

[Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits

##- Please type your reply above this line -## Your request (202530868) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:55 EDT Hi, Thank you for your email. P

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 3:55 PM

New

[Sun Soft Inc] Re: Fwd: MMC - Liver Server - data

##- Please type your reply above this line -## Your request (202530899) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:52 EDT Hi, Thank you for your reply.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 3:52 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hello team, Just following up here with Affiliate Pro, are there any updates there? We really need this to be live by the end of he week, so I’m looking forward to your response. Thanks. Best, From: Support Team - Sunsoft Inc (Support) <sup

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 26, 2026, 3:47 PM

New

Re: [Sun Soft Inc] MMC - Liver Server - data

Dear all, thank you so far. But this is not exactly what i need. Also i am wondering about the numbers in the withdrawal amount column, that could not be real? I need the data of every customer account regarding his finances, credit baöance and cashb

Ben Neuendorf <ben.neuendorf@gmail.com>

Oct 26, 2026, 3:41 PM

New

Ticket: 82529711 – User: shoginja – ID: 001.000.001.627 – Missing marketing campaign information in back office

Hi Team, Please check the following case: * Username: shoginja * Ticket Number: 82529711 * ID: 001.000.001.627 * Issue Summary: The user reports that their back-office Marketing Campaign page is not displaying the current marketing

Jose Genovese <jose.genovese@booster.eco>

Oct 26, 2026, 3:34 PM

New

[Sun Soft Inc] Re: staging - new button

##- Please type your reply above this line -## Your request (202530900) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:31 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 3:31 PM

New

ticket#1009953535 - username: Aibooster - ID: 061.000.000.098 - Booster Companion bug

Hi team, Please check the following case: The user reports that their voice booster is showing an error message saying "I am unable to remember that task due to no voice verification registered." We don't have a screenshot or video attached. W

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 26, 2026, 3:30 PM

New

Ticket: 2143796985 – User: NealSalvino – ID: 001.000.000.712 – BTEC tokens and OTP account linkage correction

Hi Team, Please check the following case: * Username: NealSalvino * Ticket Number: 2143796985 * ID: 001.000.000.712 * Issue Summary: The user reports that their merchant account and affiliate account are mixed up, causing the OTP co

Jose Genovese <jose.genovese@booster.eco>

Oct 26, 2026, 3:23 PM

New

[Sun Soft Inc] Re: Fwd: MMC - Liver Server - data

##- Please type your reply above this line -## Your request (202530899) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 3:07 PM

New

[Sun Soft Inc] Re: Controlled MAC Launch for the 15 Crown Council Partners

##- Please type your reply above this line -## Your request (202530887) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:07 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 3:07 PM

New

Ticket: 1525832435 – User: Aibooster – ID: 061.000.000.098 – Affiliate web browser wallet formatting and header overlap issue

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1525832435 * ID: 061.000.000.098 * Issue Summary: The user reported layout and formatting issues within the affiliate wallet on the mobile browser. Spe

Jose Genovese <jose.genovese@booster.eco>

Oct 26, 2026, 3:07 PM

New

[Sun Soft Inc] Re: FW: Companion vertical memory

##- Please type your reply above this line -## Your request (202530876) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:07 EDT Hi Hazel, Please see below.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 3:07 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:05 EDT Hi , Please see below. Dates

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 3:05 PM

New

New sign-in to your OpenAI account

New sign-in details for your OpenAI account. Hello, We noticed a new sign-in to your OpenAI account. App: OpenAI Platform Time: October 26, 2026 at 11:02 AM (EDT) Approximate location: New York City, US Device: Chrome on Mac OS X

OpenAI <noreply@tm.openai.com>

Oct 26, 2026, 3:03 PM

New

Your temporary OpenAI login code

Enter this temporary verification code to continue: 546710. OpenAI Log-in Code Hi there, We noticed a suspicious log-in on your account. If that was you, enter this code: 546710 If you were not trying to log in to OpenAI, please reset you

OpenAI <noreply@tm.openai.com>

Oct 26, 2026, 3:02 PM

New

Your temporary OpenAI login code

Enter this temporary verification code to continue: 307377. OpenAI Log-in Code Hi there, We noticed a suspicious log-in on your account. If that was you, enter this code: 307377 If you were not trying to log in to OpenAI, please reset you

OpenAI <noreply@tm.openai.com>

Oct 26, 2026, 2:54 PM

New

RE: [Sun Soft Inc] Re: FW: Companion vertical memory

Hi team, Thank you for the update and for completing the system-wide check. Please let us know when the following will be fixed: * Memory fixes on the app: what is the date of the next app release that will include the recall and dropped-conn

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 26, 2026, 2:49 PM

New

[Sun Soft Inc] Re: Correction: MAC Pilot Access for the 15 Crown Council Partners Only

##- Please type your reply above this line -## Your request (202530894) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 10:48 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 2:49 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: paypercut plugin

##- Please type your reply above this line -## Your request (202530898) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 10:15 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 2:15 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel

##- Please type your reply above this line -## Your request (202530897) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 10:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 2:13 PM

New

staging - new button

Hi @Support Team - Sun Soft Inc We would like to have an email that can be sent manually (similar to the Resend Mail button): The email should be sent in the usual way, based on the recipient's billing country: - Hungary --> Hungarian - Austria,

István Ringhoffer <ringi.teszt@gmail.com>

Oct 26, 2026, 1:52 PM

New

[Sun Soft Inc] Re: New Partner Back Office Report – Downline Active Memberships

##- Please type your reply above this line -## Your request (202530886) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 07:54 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 11:54 AM

New

[Sun Soft Inc] Re: Add New Bank Account Button and Transaction Password Flow

##- Please type your reply above this line -## Your request (202530892) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 07:53 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 11:53 AM

New

[Sun Soft Inc] Re: Add “Forgot Transaction Password?” Option to the Bank Account Page

##- Please type your reply above this line -## Your request (202530891) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 07:50 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 11:50 AM

New

[Sun Soft Inc] Re: Sponsor Change Request – Customer ID 492898

##- Please type your reply above this line -## Your request (202530888) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 07:36 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 11:36 AM

New

Re: [Sun Soft Inc] Re: paypercut plugin

Hi @Support Team - Sun Soft Inc The functions seem to be working properly, but I'm not sure how I can verify the commission calculations, as I remember that they don't run automatically on the staging server. One question before we update PHP on the

István Ringhoffer <ringi.teszt@gmail.com>

Oct 26, 2026, 11:00 AM

New

[Sun Soft Inc] Re: Urgent Correction Required – MAC Referral Link Copy Logic

##- Please type your reply above this line -## Your request (202530885) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 06:55 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 10:55 AM

New

[Sun Soft Inc] Re: Required Corrections – Lifetime Personal Enrollment Report

##- Please type your reply above this line -## Your request (202530884) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 06:36 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 10:36 AM

New

Re: [Sun Soft Inc] Re: Admin info panel

Hi @Support Team - Sun Soft Inc 1. Answer: Only our own basic products should be displayed, with the exception of the chew wood. Currently, there are 10 products in total: https://naturalpetcaresystem.com/product/1-havi-adag-burgimmune/ https://nat

István Ringhoffer <ringi.teszt@gmail.com>

Oct 26, 2026, 9:33 AM

New

[Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up

##- Please type your reply above this line -## Your request (202530833) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 05:02 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 9:02 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship

##- Please type your reply above this line -## Your request (202530826) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 03:45 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 7:45 AM

New

[Sun Soft Inc] Re: Ticket: 1089609060 – User: henryervin – ID: 001.000.000.063 – Avatar customization failure error

##- Please type your reply above this line -## Your request (202530882) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 03:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 7:36 AM

New

[Sun Soft Inc] Re: URGENT – CRITICAL ISSUE: Momentum Partner Back Office Is Not Loading

##- Please type your reply above this line -## Your request (202530881) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 03:18 EDT Hi, We investigated the reporte

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 7:18 AM

New

[Sun Soft Inc] Re: Remove Visa Card Ending in 5962 – Arlinda Afonso

##- Please type your reply above this line -## Your request (202530889) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 02:16 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 6:16 AM

New

[Sun Soft Inc] Re: Bank Account Setup – Incorrect Redirect After Verification

##- Please type your reply above this line -## Your request (202530883) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 02:02 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 6:02 AM

New

[Sun Soft Inc] Re: SOS - Reflink der Influencerin "Angela Missun" funktioniert nicht!

##- Please type your reply above this line -## Your request (202530895) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 02:02 EDT Hi, We have tested the referral

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 6:02 AM

New

[Sun Soft Inc] Re: Skyslope Canada

##- Please type your reply above this line -## Your request (202530817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 01:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 5:38 AM

New

[Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images

##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 01:17 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 26, 2026, 5:17 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yukihikoA01 2. Email: yukihiko198506@gmail.com 3. New Rank: Royal Penguine 4.

GNG Community <noreply@gng.community>

Oct 26, 2026, 4:00 AM

New

SOS - Reflink der Influencerin "Angela Missun" funktioniert nicht!

Hi, Please check urgently why this influencer's URL is returning Invalid Referral, although the ID is correct. Thanks, Laszlo ---------- Forwarded message --------- From: Marketing - Conunity <marketing@myconunity.com> Date: Sat, Oct 24, 2

Laszlo Erdos <laszlo@myconunity.com>

Oct 25, 2026, 9:14 AM

New

Correction: MAC Pilot Access for the 15 Crown Council Partners Only

Hi Team, Please correct the scope of my previous email regarding the controlled MAC launch. At this stage, MAC access is exclusively for the 15 Crown Council Partners listed below, for their own personal use of Optima Membership. Customers must not rec

Momentum Network <support@momentumnetwork.net>

Oct 25, 2026, 2:32 AM

New

See amberlin91396, faith_gail28 and more in your feed

New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny

amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>

Oct 24, 2026, 5:09 PM

New

RE: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

Hi team, Thank you for the APK. Matthew and I tested Level Surge today. We understand the test data runs from March 1, so the dates and day counter are not included below. Please make sure they switch to Nov 1 – Dec 31 for release. 1. Business rules

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 24, 2026, 1:44 PM

New

RE: [Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits

Hi team, Thank you for the update. 1. Merchant Packs: paid registration Thanks for working on the payment step in AI Onboarding. Please confirm the date it will be ready for us to test on staging. 2. Level Surge Thank you for the APK. We'll tes

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 24, 2026, 1:42 PM

New

RE: [Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed

Hi team, Thank you for the updates. We checked them on staging today. Confirmed fixed: * 2 invitations per pack ("2 of 6 used") * Milestones and CP values (1,800 Small / 4,500 Large; 99 / 990 and 199 / 1,990 CP for the purchase) * P

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 24, 2026, 1:41 PM

New

[Sun Soft Inc] Re: FW: Companion vertical memory

##- Please type your reply above this line -## Your request (202530876) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 24, 2026, 06:10 EDT Hi, Thank you. We've completed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 24, 2026, 10:10 AM

New

Add New Bank Account Button and Transaction Password Flow

Hi Team, On the My Wallet > Bank Account page shown in the attached screenshot, partners who already have a bank account added should see a clearly visible “Add New Bank Account” button. When they click this button, a pop-up should ask: “Do you r

Momentum Network <support@momentumnetwork.net>

Oct 24, 2026, 1:40 AM

New

Add “Forgot Transaction Password?” Option to the Bank Account Page

Hi Team, Please add a “Forgot Transaction Password?” link directly below the Transaction Password field on the My Wallet > Bank Account page, as shown in the attached screenshot. Partners should be able to reset their transaction password without le

Momentum Network <support@momentumnetwork.net>

Oct 24, 2026, 1:34 AM

New

Updated Partner Commission and Tax Information Report: January 1–October 23, 2026

Hi Team, Please prepare an updated Excel report of all Momentum Network partners who have earned commissions from January 1, 2026, through today, October 23, 2026, inclusive. The report must include one row per partner, with the following informatio

Momentum Network <support@momentumnetwork.net>

Oct 24, 2026, 1:14 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: HOSHI 2. Email: hoshinotane369@gmail.com 3. New Rank: King Penguine 4. Date:

GNG Community <noreply@gng.community>

Oct 24, 2026, 12:29 AM

New

Remove Visa Card Ending in 5962 – Arlinda Afonso

Hi Team, Please remove the saved Visa card ending in 5962 from the following client’s profile: Name: Arlinda Afonso Client ID: 12796 Please confirm once the card has been removed. Thank you, Raúl García

Momentum Network <support@momentumnetwork.net>

Oct 24, 2026, 12:15 AM

New

Sponsor Change Request – Customer ID 492898

Hi David and Team, Please process the following sponsor change in the Momentum Network Back Office: Customer to be reassigned: * Name: Heirnat Santana Marquez * Customer ID: 492898 New Direct Referrer: * Name: Efrain Yasmani

Momentum Network <support@momentumnetwork.net>

Oct 23, 2026, 10:52 PM

New

Controlled MAC Launch for the 15 Crown Council Partners

Hi Team, We are ready to launch MAC as a controlled pilot for only the following 15 Crown Council Partners: Partner ID Partner Name 481777 Alanys Delgado González 430223 Maria Angelica Garcia 314218 Ashley Valdez 690070 Carmen Elena Ama

Momentum Network <support@momentumnetwork.net>

Oct 23, 2026, 10:46 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, One more item for Affiliate Pro, on Share and promote › Product links: * The product images are cropped: the Booster Companion robot, the Booster VPN shield and the Flow logo are cut off at the top and bottom. * Please show each im

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 23, 2026, 10:01 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Following up on the Affiliate Pro access from the back office. We asked about this on Oct 13 (decision 3) and Oct 22, and haven't had an answer yet. 1. Left-menu entry in the Booster back office * "Affiliate Pro" appears in the left

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 23, 2026, 9:43 PM

New

New Partner Back Office Report – Downline Active Memberships

Hi David and team, I need you to create a new report in the Reports section of the Partner Back Office, named: English: Downline Active Memberships Spanish: Membresías Activas de la Red This report must allow each partner to view all partners wi

Momentum Network <support@momentumnetwork.net>

Oct 23, 2026, 8:50 PM

New

RE: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

Hi team, Following up on my earlier email. The Level Surge app needs to match the design Matthew shared with you: Level Surge Tracker – design canvas The current APK uses a different layout. Please build each screen as shown in the canvas. The bu

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 23, 2026, 8:48 PM

New

Urgent Correction Required – MAC Referral Link Copy Logic

Hi David and team, Please urgently correct the logic of the “Copy Link” button in the MAC dashboard’s 4 & FREE section, as shown in the attached screenshots. In this case, it is correct for the Emerald customer to have access to their enrollment pac

Momentum Network <support@momentumnetwork.net>

Oct 23, 2026, 8:43 PM

New

Re: [Sun Soft Inc] Re: Skyslope Canada

Can you resend login credentials for the staging server please? On Thu, Oct 22, 2026 at 4:09 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530817) has been upd

Chad Osborne <chad@callitclosed.com>

Oct 23, 2026, 8:40 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship

In the live scenario you sent, it shows level 2 revenue share being split correctly. However, it does not show any split for levels 3-7, which there would be in this case since the co-sponsors you chose are in different downlines. For example, the level 3

Chad Osborne <chad@callitclosed.com>

Oct 23, 2026, 8:34 PM

New

Required Corrections – Lifetime Personal Enrollment Report

Hi David and team, Please correct the Lifetime Personal Enrollment report in Netsoft Admin, as shown in the attached screenshot. 1. Automatic search suggestions: As I type a Partner’s name, ID, or email, matching Partners should appear automatica

Momentum Network <support@momentumnetwork.net>

Oct 23, 2026, 7:43 PM

New

Bank Account Setup – Incorrect Redirect After Verification

Hi David and team, There is an issue with the Bank Account setup flow in the Partner Back Office. When I click Bank Account, create a new transaction password, and enter the authentication code, the system redirects me to My Profile, displaying a me

Momentum Network <support@momentumnetwork.net>

Oct 23, 2026, 7:38 PM

New

Re: [Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy

Re: SMS Compliance Updates – Unitel Voice Screenshots Hi, Please find attached the Unitel Voice screenshots showing the requirements for the SMS consent language, Terms and Conditions, Privacy Policy, and related disclosures. Please use these scr

Momentum Network <support@momentumnetwork.net>

Oct 23, 2026, 7:35 PM

New

Re: [Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up

Confirmed El vie, 23 oct 2026 a la(s) 4:06 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530833) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 23, 2026, 7:03 PM

New

Re: [Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images

Confirmed El vie, 23 oct 2026 a la(s) 2:16 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 23, 2026, 7:01 PM

New

RE: [Sun Soft Inc] Re: FW: Companion vertical memory

Hi team, We won't be asking our affiliate for these details. We'll test the Companion ourselves, on both the website and the app, and share our findings. In the meantime, please confirm the Companion does the following, which is how it was presented

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 23, 2026, 5:29 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Thank you for the update. I reviewed goaffiliatepro.com today (Booster ID 25741). Confirmed fixed (from my Oct 22 email): * One plan only: no Pro+ badge, switch or tags * Campaigns hidden * Marketplace test credits and samp

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 23, 2026, 5:22 PM

New

[Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed

##- Please type your reply above this line -## Your request (202530821) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 13:15 EDT Hi, Kindly check the updates an

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 5:15 PM

New

[Sun Soft Inc] Re: Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

##- Please type your reply above this line -## Your request (202530846) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 13:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 5:13 PM

New

[Sun Soft Inc] Re: Ticket#1649943304 - username: Aibooster - ID:061.000.000.098 - Suggestion for changing the app's UI - Product Suite

##- Please type your reply above this line -## Your request (202530880) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 13:12 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 5:12 PM

New

Ticket: 1089609060 – User: henryervin – ID: 001.000.000.063 – Avatar customization failure error

Hi Team, Please check the following case: * Username: henryervin * Ticket Number: 1089609060 * ID: 001.000.000.063 * Issue Summary: The user reported that they are unable to upload a headshot to create a custom avatar. When attempti

Jose Genovese <jose.genovese@booster.eco>

Oct 23, 2026, 5:05 PM

New

URGENT – CRITICAL ISSUE: Momentum Partner Back Office Is Not Loading

Hi David and Team, I am reporting an extremely urgent and critical issue affecting the Momentum Network Partner Back Office. The platform at https://bo.momentumnetwork.net is currently not loading. When attempting to access the website, the screen r

Momentum Network <support@momentumnetwork.net>

Oct 23, 2026, 4:57 PM

New

[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 12:57 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 4:57 PM

New

[Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits

##- Please type your reply above this line -## Your request (202530868) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 12:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 4:55 PM

New

Saw you’re not on the list?

Hi Steve,
 I’m Allison Watson, product manager for Plaid Layer. As part of our Fall product release, I recorded a deep dive on two updates that make Layer more flexible and easier to fit into your financial onboarding flow. The first is modu

Allison at Plaid <info@email.plaid.com>

Oct 23, 2026, 4:04 PM

New

[Sun Soft Inc] Re: Admin Bonus to Merchant ID Credited to Affiliate Wallet Instead - 052.000.000.008

##- Please type your reply above this line -## Your request (202530865) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 12:02 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 4:03 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: New SKU - Canada dues

##- Please type your reply above this line -## Your request (202530879) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 12:01 EDT Hi, We reviewed your request an

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 4:01 PM

New

5 ClickUp features you could be using instead

Less app-switching. More value from the Workspace you already use.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 23, 2026, 3:47 PM

New

RE: [Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed

Hi team, Following a call with Matt and Marko, here are additional items for the Merchant Packs project. Please review them and let us know what is already completed, what still needs development, and any questions or technical concerns you have. 1.

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 23, 2026, 3:45 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, One more item for Affiliate Pro, following a call with Matt and Marko: Instruction Manual and FAQs: we will prepare the Affiliate Pro Instruction Manual and FAQs on our side. To make sure they're accurate, please let us know once the change

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 23, 2026, 3:44 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 11:36 EDT Hi team, Thanks for the detaile

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 3:37 PM

New

RE: [Sun Soft Inc] Re: Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hi team, Thank you for removing the outdated video from the Customer Loyalty Program page. We'll send the new one once it's ready. Merchant ID and Pay & Go / Merchant Revenue Share Your email says you tested the full flow end to end, but the part t

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 23, 2026, 3:16 PM

New

Ticket#1649943304 - username: Aibooster - ID:061.000.000.098 - Suggestion for changing the app's UI - Product Suite

Hello Team, The user informs us that it's not necessary to display the apps they purchased and their prices. Instead, they suggest moving the customer's products to the top of the page, and that a gamification carousel format would be better than havin

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 23, 2026, 3:07 PM

New

RE: [Sun Soft Inc] Re: FW: Companion vertical memory

Hi team, Thank you for looking into this. We've asked Maya for the details and will send them as soon as we have them. In the meantime, to be clear on how we expect the memory to work: the Companion's memory belongs to the member's account. It must

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 23, 2026, 3:06 PM

New

[Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy

##- Please type your reply above this line -## Your request (202530877) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 08:46 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 12:46 PM

New

Re: [Sun Soft Inc] Re: New SKU - Canada dues

Good morning! I apologize for my delayed response. Yes the first 100 agents still get the reduction. New agents will pay $157.07, including HST, to join and monthly thereafter. Since we didn't get to start thie new fee for October, please start t

Ashley Sotomayor <ashley@callitclosed.com>

Oct 23, 2026, 12:42 PM

New

[Sun Soft Inc] Re: FW: Companion vertical memory

##- Please type your reply above this line -## Your request (202530876) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 07:00 EDT Hi Hazel, Thanks for passing th

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 11:00 AM

New

[Sun Soft Inc] Re: Current online merchant registration & login flow: fixes needed (or remove)

##- Please type your reply above this line -## Your request (202530858) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 05:22 EDT Hi Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 9:22 AM

New

[Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up

##- Please type your reply above this line -## Your request (202530833) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 04:06 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 8:06 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: SHUJINISHIZAKI 2. Email: nishizaki1103@gmail.com 3. New Rank: Royal Penguine

GNG Community <noreply@gng.community>

Oct 23, 2026, 6:59 AM

New

[Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images

##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 02:16 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 6:16 AM

New

[Sun Soft Inc] Re: Include Partner 244209 in Next Week’s Payroll

##- Please type your reply above this line -## Your request (202530878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 01:43 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 23, 2026, 5:43 AM

New

Include Partner 244209 in Next Week’s Payroll

Hi team, Please ensure that Merlanie Rivera Delgado (Partner ID: 244209) is included in next week’s payroll for her $50.00 commission. She has already signed the Rules and Conduct acknowledgment pop-up and entered her bank account information. Pl

Momentum Network <support@momentumnetwork.net>

Oct 23, 2026, 12:34 AM

New

Re: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Hi Raul, Since Momentum Network is a US-based company serving credit repair customers across the United States, I recommend using a US number as your primary customer service number. An international number may be less familiar to your customers and co

David C <david@sunsoftny.com>

Oct 22, 2026, 10:24 PM

New

Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy

Hi Team, I hope you are doing well. We are currently completing the business text messaging registration process with Unitel Voice, and they require specific SMS compliance disclosures to be published on our website before our business number can be

Momentum Network <support@momentumnetwork.net>

Oct 22, 2026, 9:13 PM

New

Re: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Hi David, Thank you for the clarification. Before proceeding with purchasing a Twilio number, I would like to confirm one final detail. Our goal is to have one single company number that supports all communication channels, including regular in

Momentum Network <support@momentumnetwork.net>

Oct 22, 2026, 8:40 PM

New

Re: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Hi Raul, Thank you for setting out the requirements clearly. We understand that you need one company number(Unified) for regular calls, SMS, WhatsApp messaging and WhatsApp voice calls with multiple specialists working through a shared workspace and co

David C <david@sunsoftny.com>

Oct 22, 2026, 8:33 PM

New

RE: [Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed

Hi team, Thanks for the staging credentials. We tested Merchant Packs on staging today and bought a new Small Merchant Pack (22 Oct) to check the latest changes. Several items reported as completed are not showing yet. Screenshots attached. Reported

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 22, 2026, 7:51 PM

New

RE: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

Hi team, Matthew and I reviewed Level Surge on staging today (stgaffiliate.boosterpartner.ai/user/showlevelsurge) against the requirements on this ticket (8, 15 and 16 Oct). Where the emails differ, please follow the most recent one (15 and 16 Oct). Sc

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 22, 2026, 7:49 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Thank you for the test report. However, it doesn't answer my email from earlier today. The report covers the October 16 release, and its tests ran before I sent my findings, so it still describes the app with Pro+, Coupons and the old prospect

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 22, 2026, 7:40 PM

New

Re: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Hi David, Thank you for the explanation. Before purchasing the number, please remember that our requirement is to use one company number for: * Regular incoming and outgoing phone calls. * Incoming and outgoing SMS messages. * Inco

Momentum Network <support@momentumnetwork.net>

Oct 22, 2026, 7:29 PM

New

Re: [Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images

Hi, Thank you for the update. However, the implementation does not match the requested changes. The request was to change how Partners add their bank account within the existing section. Please make the following corrections: 1. Rename the exi

Momentum Network <support@momentumnetwork.net>

Oct 22, 2026, 7:25 PM

New

Re: [Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up

Hi, Thank you for the update. I need to clarify that this pop-up is exclusively for reviewing and signing the Momentum Network Independent Distributor Agreement. It must not display or request acceptance of the Terms and Conditions or Rules of Condu

Momentum Network <support@momentumnetwork.net>

Oct 22, 2026, 7:24 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 14:57 EDT Hello Hazel, Thank you for your

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 6:58 PM

New

Changelog: More ways to run and share Loops

More ways to run and share Loops October 22, 2026 Loops automate product work by responding to changes in Linear and connected tools. You can now trigger them from Slack and GitHub, share them as templates, and customize their reasoning levels. Slack

Linear <changelog@updates.linear.app>

Oct 22, 2026, 6:44 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, We reviewed Affiliate Pro (goaffiliatepro.com) today against the decisions we sent on 13 Oct and your plan of 14 Oct. Thanks for the progress. Below is what we found, plus our answers to your open questions. Screenshots attached. Not done y

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 22, 2026, 5:48 PM

New

RE: [Sun Soft Inc] Re: Current online merchant registration & login flow: fixes needed (or remove)

Hi team, Thanks for the updates. 1. Merchant login / questionnaire: thanks for removing it. We'll check that merchants now land directly on their dashboard and let you know. You didn't mention the other question from our original email: the question

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 22, 2026, 4:48 PM

New

[Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed

##- Please type your reply above this line -## Your request (202530821) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 12:29 EDT Hello Hazel, Please find below

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 4:29 PM

New

FW: Companion vertical memory

Hi team, As mentioned in my reply on the Project Timelines ticket, please see Marko's email below. An affiliate who uses the Booster Companion regularly reports that it doesn't remember anything from her previous conversations. Please check whether the Co

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 22, 2026, 4:23 PM

New

RE: [Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits

Hi team, Thank you for the update. Matt and I went through it together. Our comments on each point: 1. Merchant Packs: paid registration We don't see why payment is a blocker. The AI agent doesn't need the card details. At the end of AI Onboarding,

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 22, 2026, 4:21 PM

New

Re: [Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed

Hi team, Thanks for your response. I’ll reply to all your questions, but please send me the staging credentials to log in and review. Thanks. From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Thursday, October 22, 2026 at

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 22, 2026, 3:41 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 11:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 3:39 PM

New

[Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits

##- Please type your reply above this line -## Your request (202530868) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 11:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 3:32 PM

New

RE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. To enable production WhatsApp and US SMS messaging, please complete the following registrations. 1. WhatsApp producti

QAG <qag@sunsoftny.com>

Oct 22, 2026, 3:21 PM

New

[Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed

##- Please type your reply above this line -## Your request (202530821) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 11:15 EDT Hi, Kindly check the updates be

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 3:15 PM

New

[Sun Soft Inc] Re: Additional Request – CCC Token Renewal Controls | Ticket #202530866

##- Please type your reply above this line -## Your request (202530874) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 11:04 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 3:04 PM

New

[Sun Soft Inc] Re: Yearly renewal tab for all members..

##- Please type your reply above this line -## Your request (202530866) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 11:01 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 3:02 PM

New

RE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. To enable production WhatsApp and US SMS messaging, please complete the following registrations. 1. WhatsApp producti

QAG <qag@sunsoftny.com>

Oct 22, 2026, 2:57 PM

New

RE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. To enable production WhatsApp and US SMS messaging, please complete the following registrations. 1. WhatsApp producti

QAG <qag@sunsoftny.com>

Oct 22, 2026, 2:56 PM

New

RE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. To enable production WhatsApp and US SMS messaging, please complete the following registrations. 1. WhatsApp producti

QAG <qag@sunsoftny.com>

Oct 22, 2026, 2:53 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language sel...

##- Please type your reply above this line -## Your request (202530875) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 10:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 2:18 PM

New

RE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. To enable production WhatsApp and US SMS messaging, please complete the following registrations. 1. WhatsApp producti

QAG <qag@sunsoftny.com>

Oct 22, 2026, 2:10 PM

New

RE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. To enable production WhatsApp and US SMS messaging, please complete the following registrations. 1. WhatsApp production reg

QAG <qag@sunsoftny.com>

Oct 22, 2026, 2:10 PM

New

RE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. The live send/receive test is still pending. To enable production WhatsApp and US SMS messaging, Momentum will need to complete the

QAG <qag@sunsoftny.com>

Oct 22, 2026, 2:05 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc The admin notification and the confirmation email to the sender about the successful delivery are received, but none of the other emails arrive. Please check. Üdvözlettel / Kind regards, Ringhoffer István Suppor

István Ringhoffer <ringi.teszt@gmail.com>

Oct 22, 2026, 12:43 PM

New

[Sun Soft Inc] Re: I can't change the sponsor.

##- Please type your reply above this line -## Your request (202530867) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 08:30 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 12:30 PM

New

Re: [Sun Soft Inc] Re: I can't change the sponsor.

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 22., Cs, 8:44): ##- Please type your reply above this line -## Your request (202530867) has be

István Ringhoffer <ringi.teszt@gmail.com>

Oct 22, 2026, 12:24 PM

New

[Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez

##- Please type your reply above this line -## Your request (202530786) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 07:53 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 11:53 AM

New

[Sun Soft Inc] Re: Email Replacement

##- Please type your reply above this line -## Your request (202530873) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 07:50 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 11:50 AM

New

[Sun Soft Inc] Re: Final MAC Corrections Required Before Launch

##- Please type your reply above this line -## Your request (202530864) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 07:49 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 11:49 AM

New

[Sun Soft Inc] Re: Critical PHP Core Security Flaw?

##- Please type your reply above this line -## Your request (202530870) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 07:10 EDT Hi, Yes, confirmed the same for

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 11:10 AM

New

[Sun Soft Inc] Re: Ticket: 1146439825 – User: Aibooster – ID: 061.000.000.098 – Category and language drop-down alignment issue on Shopper mobile browser

##- Please type your reply above this line -## Your request (202530872) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 07:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 11:08 AM

New

Additional Request – CCC Token Renewal Controls | Ticket #202530866

Hi Team, Further to my previous email regarding Ticket Reference No. 202530866, kindly incorporate an additional feature within the Admin Panel to allow administrators to manage and adjust CCC Token allocations for all membership renewals. At this s

Anoop Lal <k10construct@gmail.com>

Oct 22, 2026, 10:59 AM

New

RE: [Sun Soft Inc] Re: Critical PHP Core Security Flaw?

Great, thank you! I guess you can confirm the same for https://mira-scotty.com/, right? BR Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconun

laszlo@myconunity.com <laszlo@myconunity.com>

Oct 22, 2026, 10:56 AM

New

[Sun Soft Inc] Re: URGENT – Critical Security Vulnerabilities Detected in Our Platform – Immediate Action Required

##- Please type your reply above this line -## Your request (202530871) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 06:52 EDT Hi, Thank you for sharing the s

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 10:52 AM

New

[Sun Soft Inc] Re: Critical PHP Core Security Flaw?

##- Please type your reply above this line -## Your request (202530870) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 06:52 EDT Hi, Thank you for sharing the s

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 10:52 AM

New

Email Replacement

Hi Team, Kindly replace member Username: arnoldkoko email New Email: arnoldkoko32@gmail.com http://arnoldkoko.communitycarecrowdfunding.com/cmVmMTI4NC0x thanks for your assistance Partner In Success Anoop Lal Project Manager - Sales and Mar

Anoop Lal <k10construct@gmail.com>

Oct 22, 2026, 10:48 AM

New

[Sun Soft Inc] Re: URGENT – New Administrative Report for Lifetime Personal Enrollments

##- Please type your reply above this line -## Your request (202530863) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 04:32 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 8:32 AM

New

[Sun Soft Inc] Re: Skyslope Canada

##- Please type your reply above this line -## Your request (202530817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 04:09 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 8:09 AM

New

IconScout in your Claude, ChatGPT and more

IconScout MCP now in your AI agent. IconScout, now inside your AI tool Hey Qag, IconScout MCP gives Claude, ChatGPT, Cursor and Codex access to our entire library of icons, illustrations, 3D and Lottie animations. Ask in a sentence and let it search

IconScout <mail@iconscout.com>

Oct 22, 2026, 8:00 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship

##- Please type your reply above this line -## Your request (202530826) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 03:55 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 7:55 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: anodatti 2. Email: harumianoda@gmail.com 3. New Rank: King Penguine 4. Date:

GNG Community <noreply@gng.community>

Oct 22, 2026, 7:47 AM

New

[Sun Soft Inc] Re: I can't change the sponsor.

##- Please type your reply above this line -## Your request (202530867) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 02:44 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 6:44 AM

New

[Sun Soft Inc] Re: Sept Revenue Share

##- Please type your reply above this line -## Your request (202530816) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 02:43 EDT Hi, Thank you for confirming.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 22, 2026, 6:43 AM

New

Re: [Sun Soft Inc] Re: URGENT – New Administrative Report for Lifetime Personal Enrollments

Confirmed El mié, 21 oct 2026 a la(s) 7:27 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530863) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 22, 2026, 4:45 AM

New

Ticket: 1146439825 – User: Aibooster – ID: 061.000.000.098 – Category and language drop-down alignment issue on Shopper mobile browser

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1146439825 * ID: 061.000.000.098 * Issue Summary: The user reported a UI responsiveness issue where the category and language drop-down menus do not al

Jose Genovese <jose.genovese@booster.eco>

Oct 21, 2026, 10:42 PM

New

Re: [Sun Soft Inc] Re: URGENT – Critical Security Vulnerabilities Detected in Our Platform – Immediate Action Required

Thank you for the clarification. However, I need to know exactly how long it will take to implement the necessary security updates and fully resolve these vulnerabilities. Given the seriousness of this situation, I cannot simply wait for an update with

Momentum Network <support@momentumnetwork.net>

Oct 21, 2026, 9:14 PM

New

[Sun Soft Inc] Re: URGENT – Critical Security Vulnerabilities Detected in Our Platform – Immediate Action Required

##- Please type your reply above this line -## Your request (202530871) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 17:00 EDT Hello, We understand your conce

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 9:00 PM

New

URGENT – Critical Security Vulnerabilities Detected in Our Platform – Immediate Action Required

Hi Team, I have just been informed of two extremely critical PHP security vulnerabilities (CVE-2026-109618 and CVE-2026-109619) that could potentially expose our platform to serious cyberattacks, unauthorized access, and sensitive information theft.

Momentum Network <support@momentumnetwork.net>

Oct 21, 2026, 8:56 PM

New

[Sun Soft Inc] Re: Critical PHP Core Security Flaw?

##- Please type your reply above this line -## Your request (202530870) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 16:42 EDT Hello Laszlo, Thank you for sha

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 8:42 PM

New

Updated Questionnaire Link

Dear Luca, We hope you are doing well. Please find below the updated link to the questions for your review. Link: http://a37.us/4JcV6 Whenever you have a chance, kindly take a look and share your feedback. Thank you for your continued suppo

QAG <qag@sunsoftny.com>

Oct 21, 2026, 7:38 PM

New

Updated Questionnaire Link

Hello Luca, We hope you are doing well. Please find below the updated link to the questionnaire for your review. Link: http://a37.us/4JcV6 Whenever you have a chance, kindly take a look and share your feedback. Thank you for your continued

QAG <qag@sunsoftny.com>

Oct 21, 2026, 7:37 PM

New

Critical PHP Core Security Flaw?

Hi, Please check urgently if we are on the safe side. https://www.bbc.com/news/articles/cmly0lg3w5x2o Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschla

laszlo@myconunity.com <laszlo@myconunity.com>

Oct 21, 2026, 6:56 PM

New

Your next project deserves a better starting point

Less setup from scratch. More time moving work forward.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 21, 2026, 4:52 PM

New

Fwd: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Dear Anna, FYI Thank You. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007

QAG <qag@sunsoftny.com>

Oct 21, 2026, 4:28 PM

New

Fwd: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Dear Anna, FYI Begin forwarded message: From: Momentum Network <support@momentumnetwork.net> Subject: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration Date: October 20, 2026 at 20:29:13 EDT T

QAG <qag@sunsoftny.com>

Oct 21, 2026, 4:27 PM

New

Re: [Sun Soft Inc] Re: Skyslope Canada

Yes, this appears to be correct now. So how will the final revenue share report look? On Wed, Oct 21, 2026 at 12:15 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (

Chad Osborne <chad@callitclosed.com>

Oct 21, 2026, 4:18 PM

New

[Sun Soft Inc] Re: Skyslope Canada

##- Please type your reply above this line -## Your request (202530817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 12:14 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 4:15 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship

This seems to be correct. Let's make it live please. On Tue, Oct 20, 2026 at 2:14 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530826) has been updated. To ad

Chad Osborne <chad@callitclosed.com>

Oct 21, 2026, 3:59 PM

New

Re: [Sun Soft Inc] Re: Sept Revenue Share

Yes, this is correct. On Tue, Oct 20, 2026 at 3:17 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530816) has been updated. To add additional comments, reply to

Chad Osborne <chad@callitclosed.com>

Oct 21, 2026, 3:51 PM

New

[Sun Soft Inc] Re: Fw: Companion issues.

##- Please type your reply above this line -## Your request (202530825) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 11:48 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 3:49 PM

New

Re: [Sun Soft Inc] Re: Fw: Companion issues.

Hi, I can see the updates and they are working. I'll keep reviewing the app and let you know if I encounter any more issues. Thanks! Best, From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Wednesday, October 21, 2026

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 21, 2026, 3:47 PM

New

[Sun Soft Inc] Re: Development Requirements: Merchant Codes, Revenue Sharing & Career Point Calculations

##- Please type your reply above this line -## Your request (202530838) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 11:46 EDT Hi, Kindly check the updates be

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 3:47 PM

New

Re: [Sun Soft Inc] Re: Skyslope Canada

That's not correct. The $140 was already in Canadian dollars. The US equivalent is roughly $100.00. On Wed, Oct 21, 2026 at 7:05 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Y

Chad Osborne <chad@callitclosed.com>

Oct 21, 2026, 3:45 PM

New

Project Timelines, Testing Window & New Merchant Benefits

Hi Team, I’d like to get an updated timeline and feasibility assessment for the projects currently in development. With the November 1 target date approaching, we need to understand where each project currently stands and whether we have sufficient time

Matt Swanson <matthew.swanson@booster.eco>

Oct 21, 2026, 3:34 PM

New

[Sun Soft Inc] Re: Admin info panel

##- Please type your reply above this line -## Your request (202530836) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 11:29 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 3:29 PM

New

Re: [Sun Soft Inc] Re: Admin Bonus to Merchant ID Credited to Affiliate Wallet Instead - 052.000.000.008

Thank you. Can you please confirm that the language implementation will apply not only to the Affiliate Back Office, but also to the Shopper, Merchant, and Community Partner platforms? I also want to make sure localization is carried through to shared/r

Matt Swanson <matthew.swanson@booster.eco>

Oct 21, 2026, 3:26 PM

New

Power modern bank payments

Learn how.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍

Plaid <info@email.plaid.com>

Oct 21, 2026, 3:08 PM

New

Your next project deserves a better starting point

Less setup from scratch. More time moving work forward.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 21, 2026, 3:04 PM

New

Grok Voice 3.0 is now in the Grok API

Ranked #1 for speech-to-speech and ready to build with today. ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏

SpaceXSI <updates@email.api.x.ai>

Oct 21, 2026, 3:00 PM

New

I can't change the sponsor.

Hi @Support Team - Sun Soft Inc Please fix this. Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Oct 21, 2026, 2:12 PM

New

Yearly renewal tab for all members..

Hi Team, We need to implement a dedicated Membership Renewal Tab within the member dashboard to provide a simple and convenient way for members to manage their upcoming Monthly and Yearly Membership Renewals. The renewal feature should include:

Anoop Lal <k10construct@gmail.com>

Oct 21, 2026, 1:30 PM

New

[Sun Soft Inc] Re: Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

##- Please type your reply above this line -## Your request (202530846) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 09:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 1:18 PM

New

[Sun Soft Inc] Re: Current online merchant registration & login flow: fixes needed (or remove)

##- Please type your reply above this line -## Your request (202530858) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 09:15 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 1:15 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc Yes, there is still an issue with the cart on the initial page load, but when I navigate to another page, the price updates correctly to EUR. It's a minor issue, but we need to investigate what might be causing it

István Ringhoffer <ringi.teszt@gmail.com>

Oct 21, 2026, 12:04 PM

New

[Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up

##- Please type your reply above this line -## Your request (202530833) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 07:39 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 11:39 AM

New

[Sun Soft Inc] Re: URGENT – New Administrative Report for Lifetime Personal Enrollments

##- Please type your reply above this line -## Your request (202530863) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 07:27 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 11:28 AM

New

[Sun Soft Inc] Re: Fw: Companion issues.

##- Please type your reply above this line -## Your request (202530825) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 07:26 EDT Hi, Thank you for confirming.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 11:26 AM

New

[Sun Soft Inc] Re: Request for Development Timeline: Mobile App & Desktop Back Office Localization

##- Please type your reply above this line -## Your request (202530857) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 07:08 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 11:08 AM

New

[Sun Soft Inc] Re: Skyslope Canada

##- Please type your reply above this line -## Your request (202530817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 07:05 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 11:05 AM

New

[Sun Soft Inc] Re: staging htpass

##- Please type your reply above this line -## Your request (202530835) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 06:58 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 10:59 AM

New

Re: [Sun Soft Inc] Re: staging htpass

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 20., K, 8:06): ##- Please type your reply above this line -## Your request (202530835) has bee

István Ringhoffer <ringi.teszt@gmail.com>

Oct 21, 2026, 10:56 AM

New

Re: [Sun Soft Inc] Re: Admin info panel

Hi @Support Team - Sun Soft Inc I’ve added everything I could think of to the Excel file. Please also make sure that any future changes are reflected in the information section as well. Üdvözlettel / Kind regards, Ringhoffer István Support Tea

István Ringhoffer <ringi.teszt@gmail.com>

Oct 21, 2026, 10:54 AM

New

[Sun Soft Inc] Re: Admin Bonus to Merchant ID Credited to Affiliate Wallet Instead - 052.000.000.008

##- Please type your reply above this line -## Your request (202530865) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 06:37 EDT Hi, Thank you for bringing thes

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 10:37 AM

New

[Sun Soft Inc] Re: Fwd: Change request for the cashback received endpoint

##- Please type your reply above this line -## Your request (202530859) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 06:23 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 10:23 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID ...

##- Please type your reply above this line -## Your request (202530829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 06:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 10:19 AM

New

[Sun Soft Inc] Re: Sponsor Change Request – Shaena Gonzalez (ID 486672)

##- Please type your reply above this line -## Your request (202530862) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 06:16 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 10:16 AM

New

[Sun Soft Inc] Re: ticket#1088840603 - username:harveytilton - ID:001.000.000.019 - [INQUIRY] Customer Request for Life Insurance and Debt Consolidation Loan

##- Please type your reply above this line -## Your request (202530856) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 04:04 EDT Hi, Kindly review the following

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 8:04 AM

New

[Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen

##- Please type your reply above this line -## Your request (202530790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 03:37 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 7:37 AM

New

[Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images

##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 03:22 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 21, 2026, 7:22 AM

New

Service Will Renew Soon - Your Company Formations

Hello Anoop Lal, The following service for CCC WORLDWIDE LIMITED is set to renew on 04/11/2026 Registered Office Address - London The total price to renew the service is: 34.80 Please note that no action is required and the amount shown abo

Your Company Formations <info@yourcompanyformations.co.uk>

Oct 21, 2026, 7:14 AM

New

Re: Admin Bonus to Merchant ID Credited to Affiliate Wallet Instead - 052.000.000.008

Adding one more related item to this report. Area: Product Suite page, accessed from the Merchant platform Merchant ID: 052.000.000.008 Description: When I open the Product Suite page from the Merchant platform, it loads with the old design. I

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 21, 2026, 2:50 AM

New

Admin Bonus to Merchant ID Credited to Affiliate Wallet Instead - 052.000.000.008

Hi Team, I'm reporting an issue with the Admin Bonus function. Accounts involved: * Merchant ID: 052.000.000.008 * Affiliate ID: 052.000.000.007 Description: I sent a $1 USD admin bonus to my Merchant account (052.000.000.008). The g

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 21, 2026, 2:37 AM

New

Final MAC Corrections Required Before Launch

Hi Team, We completed another full review of MAC. The main calculations are consistent, including the three credit scores, the $22,766 total debt, the Debt Payoff Planning totals, and the Financial Temperature score of 52/100. Please complete the fo

Momentum Network <support@momentumnetwork.net>

Oct 21, 2026, 1:28 AM

New

URGENT – New Administrative Report for Lifetime Personal Enrollments

Hi Team, I hope you are doing well. I urgently need your assistance creating a new report in the Netsoft Administrative Back Office that allows our administrative team to search for any Momentum Network Partner and view the total number of Partners

Momentum Network <support@momentumnetwork.net>

Oct 21, 2026, 12:43 AM

New

Sponsor Change Request – Shaena Gonzalez (ID 486672)

Hi Team, I hope you are doing well. I need your assistance with a sponsor change for the following Momentum Network Partner: Partner Name: Shaena Gonzalez Partner ID: 486672 Please update her sponsorship so that she is placed directly under E

Momentum Network <support@momentumnetwork.net>

Oct 21, 2026, 12:30 AM

New

Request for Guidance – Unified Customer Service Communication Platform and Automated Integration

Hi Team, I hope you are all doing well. I would like to ask for your guidance and recommendations regarding a new integration we are considering implementing at Momentum Network to improve and centralize our customer service operations. Currently

Momentum Network <support@momentumnetwork.net>

Oct 21, 2026, 12:29 AM

New

[Request received]

##- Please type your reply above this line -## Your request (202530859) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Oct 20, 2026, 9:04 PM

New

Fwd: Change request for the cashback received endpoint

Dear Team, FYI Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Otto Fischer <otto.fischer@prismasoluti

QAG <qag@sunsoftny.com>

Oct 20, 2026, 9:03 PM

New

Fwd: Change request for the cashback received endpoint

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Otto Fischer <otto.fischer@prismasolutions.ro> Subject: Change reques

QAG <qag@sunsoftny.com>

Oct 20, 2026, 9:03 PM

New

Re: Booster Companion – Avatar Issue Resolved (Version 64)

Hello Hazel, Thank you for your feedback and for confirming the fixes. 1. Blank Photo Preview We have checked this and noticed a slight delay in loading the photo preview. However, this does not happen consistently. We will review it further and

QAG <qag@sunsoftny.com>

Oct 20, 2026, 8:29 PM

New

Current online merchant registration & login flow: fixes needed (or remove)

Hi team, As agreed in ticket 202530821 (New Project: Merchant registration, Merchant Packs and merchant back office), all merchant registration will move to the AI Onboarding (n8n) page, and this flow will be replaced by it as well. Until that's live,

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 20, 2026, 8:27 PM

New

[Sun Soft Inc] Re: Sept Revenue Share

##- Please type your reply above this line -## Your request (202530816) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 15:17 EDT Hi , Thank you for your confirm

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 7:17 PM

New

RE: Booster Companion – Avatar Issue Resolved (Version 64)

Hi team, I tested Version 64 and can confirm the following are working (screen recording attached): * Selfie avatar: uploading a selfie now uses the new photo, and the generated avatar looks much better. * Correct companion after login: aft

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 20, 2026, 6:55 PM

New

Re: [Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez

Hi, Thank you for the update. Could you please confirm that Ashley will now receive all my emails normally at info@aa-wealthsolutions.com? Thank you. El mar, 20 oct 2026 a la(s) 10:46 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.

Momentum Network <support@momentumnetwork.net>

Oct 20, 2026, 6:54 PM

New

Re: [Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen

Confirmed El mar, 20 oct 2026 a la(s) 9:06 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530790) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 20, 2026, 6:42 PM

New

RE: [Sun Soft Inc] Re: Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hi team, Thank you for the update. Merchant Revenue Shares tab The new tab on My Earnings looks good, thank you. Merchant ID and Pay & Go Thanks for checking. The screenshots make sense. Please confirm that the full flow works end to end for bo

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 20, 2026, 6:36 PM

New

Re: [Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up

Hi, These are two separate documents: the Terms and Conditions and the Momentum Network Independent Distributor Agreement. The Terms and Conditions should keep their current title. The Independent Distributor Agreement is the document distributors need

Momentum Network <support@momentumnetwork.net>

Oct 20, 2026, 6:28 PM

New

Re: [Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images

Hi, Thank you for the update. The new Bank Account setup flow is not appearing in the live environment. Could you please verify that the changes have been deployed correctly and let us know once they are visible? Thank you. El mar, 20 oct 2026 a

Momentum Network <support@momentumnetwork.net>

Oct 20, 2026, 6:26 PM

New

RE: [Sun Soft Inc] Re: Fw: Companion issues.

Hi team, Thank you for fixing the avatar deletion so quickly. Avatar library Yes, please go ahead. A library of previous avatars would be very useful. Please build it with these rules: * Users can browse all the avatars they've created, swit

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 20, 2026, 6:20 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship

##- Please type your reply above this line -## Your request (202530826) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 14:14 EDT Hi , We have reviewed your co

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 6:14 PM

New

RE: [Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed

Hi team, Thank you for the detailed summary. Below are our answers to the outstanding details, plus a few additions. 1. Exact store location in AI Onboarding A typed street address isn't enough, because Pay & Go has to match a shopper's card tran

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 20, 2026, 6:05 PM

New

Booster Companion – Avatar Issue Resolved (Version 64)

Hello Matthew, We hope you are doing well. Regarding the avatar issue you reported to David yesterday, our team investigated and found that an old avatar was being displayed as a placeholder. We have now resolved this issue. When you customize yo

QAG <qag@sunsoftny.com>

Oct 20, 2026, 5:58 PM

New

Booster Companion – Avatar Issue Resolved (Version 64)

Hello Matthew, We hope you are doing well. Regarding the avatar issue you reported to David yesterday, our team investigated and found that an old avatar was being displayed as a placeholder. We have now resolved this issue. When you customize yo

QAG <qag@sunsoftny.com>

Oct 20, 2026, 5:54 PM

New

Re: One-Time Passcode Issue Resolved

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Oct 20, 2026, at 10:46, Matt Swanson <matthew.swanson@booster.eco> wrote: Hello, Update is wo

QAG <qag@sunsoftny.com>

Oct 20, 2026, 5:23 PM

New

See what rashmika_mandanna and 8 others shared

Catch up on Instagram rashmika_mandanna, 90s_parithabangal and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive the

Instagram <posts-recaps@mail.instagram.com>

Oct 20, 2026, 5:21 PM

New

Request for Development Timeline: Mobile App & Desktop Back Office Localization

Hi Team, I’d like to get an update on the timeline and development requirements for adding multiple languages to both the Booster mobile app and the desktop Back Office. As we continue expanding our presence in the European Union, localization is becomi

Matt Swanson <matthew.swanson@booster.eco>

Oct 20, 2026, 5:17 PM

New

ticket#1088840603 - username:harveytilton - ID:001.000.000.019 - [INQUIRY] Customer Request for Life Insurance and Debt Consolidation Loan

Hi Team, Please check the following case: * Request Details: The user is inquiring about acquiring life insurance for his wife and a credit card consolidation loan. As these services (Booster Insure / Financial Services) are not directly availab

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 20, 2026, 4:37 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access

##- Please type your reply above this line -## Your request (202530851) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 11:58 EDT Hi, Thank you for sharing the d

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 3:58 PM

New

[Sun Soft Inc] Re: Development Requirements: Merchant Codes, Revenue Sharing & Career Point Calculations

##- Please type your reply above this line -## Your request (202530838) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 11:43 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 3:43 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 868290882 – User: fergusta – ID: 001.000.003.332 – Zero balance and insufficient funds error on staking after migrat...

##- Please type your reply above this line -## Your request (202530828) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 11:31 EDT Hi, Kindly review the following

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 3:32 PM

New

[Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez

##- Please type your reply above this line -## Your request (202530786) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 10:46 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 2:46 PM

New

Re: One-Time Passcode Issue Resolved

Hello, Update is working on my end and hope it works globally now as well. Can you please confirm whether existing users who choose not to use Apple or Google login can continue signing in with their existing Booster login credentials (email and pas

Matt Swanson <matthew.swanson@booster.eco>

Oct 20, 2026, 2:46 PM

New

Re: [Sun Soft Inc] Re: Skyslope Canada

This appears to be correct, however, these numbers are in Canadian dollars, NOT in US dollars. The final report will need to either have these converted into US equivalents ($100 for level 1, $50 for level 2, etc, etc), OR will need to differentiate which

Chad Osborne <chad@callitclosed.com>

Oct 20, 2026, 1:38 PM

New

Re: [Sun Soft Inc] Re: Sept Revenue Share

This is correct On Sun, Oct 18, 2026 at 10:46 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530816) has been updated. To add additional comments, reply to this

Chad Osborne <chad@callitclosed.com>

Oct 20, 2026, 1:33 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship

Yes, the split would apply to all 7 levels On Tue, Oct 20, 2026 at 3:29 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530826) has been updated. To add addition

Chad Osborne <chad@callitclosed.com>

Oct 20, 2026, 1:15 PM

New

[Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen

##- Please type your reply above this line -## Your request (202530790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 09:06 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 1:06 PM

New

[Sun Soft Inc] Re: Urgent: Selected Language Missing from New CRC Profile Notes

##- Please type your reply above this line -## Your request (202530832) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 09:05 EDT Hi, Thank you for the request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 1:05 PM

New

[Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed

##- Please type your reply above this line -## Your request (202530821) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 09:00 EDT Hi, Thank you for sharing the d

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 1:00 PM

New

One-Time Passcode Issue Resolved

Hello Matthew, Regarding the One-Time Passcode (OTP) issue you reported yesterday, we have resolved it. Our team investigated and found that the authorized IP address was missing from your Brevo account. We have now added the required IP address, an

QAG <qag@sunsoftny.com>

Oct 20, 2026, 12:03 PM

New

One-Time Passcode Issue Resolved

Hello Matthew, Regarding the One-Time Passcode (OTP) issue you reported yesterday, we have resolved it. Our team investigated and found that the authorized IP address was missing from your Brevo account. We have now added the required IP address, an

QAG <qag@sunsoftny.com>

Oct 20, 2026, 12:03 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

##- Please type your reply above this line -## Your request (202530782) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 07:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 11:19 AM

New

[Sun Soft Inc] Re: Ticket#657560362- username: Aibooster - ID: 061.000.000.098 -Pending Rewards Overflowing Container (Mobile/Web View)

##- Please type your reply above this line -## Your request (202530841) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 07:14 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 11:14 AM

New

Re: Starline Compensation Plan – Clarifications Required

Good afternoon, Please find attached the reply to point 27 Warm regards Valentina Colombo Executive Assistant General Manager Starline S.r.l Piazza della Repubblica 5 21100 Varese – Italy Phone:+39 0332 1434287 Email: valent

Valentina Colombo <valentina.colombo@starline-italia.com>

Oct 20, 2026, 11:05 AM

New

[Sun Soft Inc] Re: Ticket#860676461 - username: Aibooster - ID: 061.000.000.098 - [BUG - Frontend CSS] UI Overflow in Web3 Flexible Staking Section (Mobile Web View)

##- Please type your reply above this line -## Your request (202530840) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:53 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 10:53 AM

New

[Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up

##- Please type your reply above this line -## Your request (202530833) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:44 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 10:44 AM

New

[Sun Soft Inc] Re: Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

##- Please type your reply above this line -## Your request (202530846) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 10:42 AM

New

[Sun Soft Inc] Re: UI Correction – Text Overflow in Red Status Badge

##- Please type your reply above this line -## Your request (202530850) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:39 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 10:39 AM

New

[Sun Soft Inc] Re: Admin info panel

##- Please type your reply above this line -## Your request (202530836) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:32 EDT Hi, We can add a read-only “Con

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 10:32 AM

New

[Sun Soft Inc] Re: Ticket#1234542623- username: Aibooster - ID: 061.000.000.098 -Mobile Responsiveness Issues on Header Navigation & Call-to-Action Buttons

##- Please type your reply above this line -## Your request (202530839) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:23 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 10:23 AM

New

[Sun Soft Inc] Re: Ticket: 1052210334 – User: floydperry – ID: 001.000.000.084 – BTEC Token Migration Stuck in Awaiting Migration Status

##- Please type your reply above this line -## Your request (202530843) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 10:22 AM

New

Re: Starline Compensation Plan – Clarifications Required

Sorry I have sent the wrong file here the commission one. Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-italia.com Website:www.sta

Luca Bianchi <luca.bianchi@starline-italia.com>

Oct 20, 2026, 9:10 AM

New

Re: Starline Compensation Plan – Clarifications Required

Here the example you request. We can discuss In the afternoon. Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-italia.com Websit

Luca Bianchi <luca.bianchi@starline-italia.com>

Oct 20, 2026, 8:44 AM

New

[Sun Soft Inc] Re: Booster Flow — center calendar on mobile

##- Please type your reply above this line -## Your request (202530830) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 04:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 8:37 AM

New

[Sun Soft Inc] Re: URGENT - Header background

##- Please type your reply above this line -## Your request (202530834) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 04:36 EDT Hi, The responsive layout issue

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 8:36 AM

New

[Sun Soft Inc] Re: changes implemented in February 2026

##- Please type your reply above this line -## Your request (202530814) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 04:29 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 8:30 AM

New

[Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images

##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 04:02 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 8:03 AM

New

[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 03:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 7:39 AM

New

[Sun Soft Inc] Re: Clarify merchant-to-affiliate activation and treatment of existing referrals

##- Please type your reply above this line -## Your request (202530827) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 03:39 EDT Hi, Kindly check the updates be

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 7:39 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship

##- Please type your reply above this line -## Your request (202530826) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 03:29 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 7:29 AM

New

FW: URGENT - Header background

Hi, I need this please urgently in the next 2 hours. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconunity.com Rechtliche Angaben

laszlo@myconunity.com <laszlo@myconunity.com>

Oct 20, 2026, 7:17 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 03:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 7:09 AM

New

[Sun Soft Inc] Re: URGENT – Ticket: 1591647788 – steveai – Paid AI Companion Pro purchase not reflected in app

##- Please type your reply above this line -## Your request (202530813) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 03:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 7:09 AM

New

[Sun Soft Inc] Re: Urgent: Inconsistent Dashboard Layout Across Virtual Offices

##- Please type your reply above this line -## Your request (202530849) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 03:08 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 7:08 AM

New

[Sun Soft Inc] Re: Fw: Companion issues.

##- Please type your reply above this line -## Your request (202530825) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:49 EDT Hi, The deletion is fixed and l

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 6:50 AM

New

[Sun Soft Inc] Re: Partner-to-Customer Conversion – Jhennifer Rosario Rosario (ID 971438)

##- Please type your reply above this line -## Your request (202530831) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:28 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 6:28 AM

New

[Sun Soft Inc] Re: Ticket: 280350274 – User: joellambert – ID: 001.000.000.020 – Incorrect Video Content on Booster Flow

##- Please type your reply above this line -## Your request (202530844) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:18 EDT Hi, Kindly check the update bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 6:18 AM

New

[Sun Soft Inc] Re: Please Verify Payroll Inclusion – Gisemari Diaz (ID 655436)

##- Please type your reply above this line -## Your request (202530852) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:14 EDT Hi, Thank you for the request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 6:14 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:08 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 6:08 AM

New

[Sun Soft Inc] Re: staging htpass

##- Please type your reply above this line -## Your request (202530835) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:06 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 6:06 AM

New

[Sun Soft Inc] Re: PassWord Reset Process

##- Please type your reply above this line -## Your request (202530837) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:05 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 6:05 AM

New

[Sun Soft Inc] Re: Please Ensure These Partners Are Included in Tomorrow’s Payroll – October 20

##- Please type your reply above this line -## Your request (202530848) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:02 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 6:02 AM

New

[Sun Soft Inc] Re: Remove Card from Payfit – Nailin Maria Martell Rodriguez (ID 746451)

##- Please type your reply above this line -## Your request (202530853) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 01:32 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 20, 2026, 5:33 AM

New

Tomorrow: Manage Your Projects Like a Pro

Less chasing updates. More moving projects forward.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 20, 2026, 2:36 AM

New

Remove Card from Payfit – Nailin Maria Martell Rodriguez (ID 746451)

Hi team, Please remove the card ending in 2820 from Payfit for customer Nailin Maria Martell Rodriguez (ID 746451). Please confirm once the card has been removed. Thank you, Raúl García

Momentum Network <support@momentumnetwork.net>

Oct 20, 2026, 12:56 AM

New

Please Verify Payroll Inclusion – Gisemari Diaz (ID 655436)

Hi team, Please ensure that Gisemari Diaz (Member ID: 655436) is included in tomorrow’s payroll, October 20, with her pending commissions. She completed the required pop-up acceptance on October 17 and should receive her payment this Thursday, October

Momentum Network <support@momentumnetwork.net>

Oct 20, 2026, 12:30 AM

New

Re: [Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access

Hi team, Below is a report of my Affiliate SAM testing on Oct 19, with the steps I took, the results, and what I need from you. Test account: Affiliate “newon”. This is what showed up when using the identity takeover feature on my own username. All tes

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 20, 2026, 12:25 AM

New

UI Correction – Text Overflow in Red Status Badge

Hi team, Please correct the red status badge in the Account History table shown in the attached screenshot. The text extends beyond the oval’s border and should remain fully contained inside it. Please adjust the badge’s size, padding, and text wrap

Momentum Network <support@momentumnetwork.net>

Oct 19, 2026, 11:50 PM

New

RE: [Sun Soft Inc] Re: Fw: Companion issues.

Hi team, Thanks for the update. Three things from my testing today: 1. Wrong companion after login – still happening. Your update lists this as fixed, but it just happened again. I logged out, logged back in, and when I started the session the acti

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 19, 2026, 10:19 PM

New

Urgent: Inconsistent Dashboard Layout Across Virtual Offices

Hi Team, For some reason, certain virtual offices are displaying a different dashboard layout, as shown in the attached screenshot. All partner virtual offices should display the same standard dashboard layout. One affected account is: Mauricio D

Momentum Network <support@momentumnetwork.net>

Oct 19, 2026, 10:01 PM

New

Please Ensure These Partners Are Included in Tomorrow’s Payroll – October 20

Hi Team, Please ensure that the following partners are included in tomorrow’s payroll, October 20, 2026: Partner Partner ID Available commissions in the October 17 report Shay Gonzalez 486672 $205.00 Yurik Magana 304278 $200.00 Maria

Momentum Network <support@momentumnetwork.net>

Oct 19, 2026, 10:00 PM

New

Re: Starline Compensation Plan – Clarifications Required

Dear Luca, Thank you for your answers and for sharing the documents. We understand you are working on the remaining points. We appreciate your patience with the number of questions. We want to make sure we capture every detail correctly so our team

QAG <qag@sunsoftny.com>

Oct 19, 2026, 9:47 PM

New

Re: Starline Compensation Plan – Clarifications Required

Dear Luca, Thank you for your answers and for sharing the documents. We understand you are working on the remaining points. We appreciate your patience with the number of questions. We want to make sure we capture every detail correctly so our team

QAG <qag@sunsoftny.com>

Oct 19, 2026, 9:47 PM

New

Re: Starline Compensation Plan – Clarifications Required

Dear Luca, Thank you for your answers and sharing the document. We know that you are working on the other answered. Sorry it may looks like alot of questions. But we want to make sure that we don’t miss any detail and we need to cover everything.

QAG <qag@sunsoftny.com>

Oct 19, 2026, 9:45 PM

New

Re: Starline Compensation Plan – Clarifications Required

Dear Luca, Thank you for your answers and sharing the document. We know that you are working on the QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On

QAG <qag@sunsoftny.com>

Oct 19, 2026, 9:43 PM

New

Re: Proposal from ProMLM™ (Ilife Europe)

Dear Michael, Thank you for letting us know. We apologize for the inconvenience caused by the language issue in the admin area. We will review the German translation and correct the issue. We will provide you with a German-language demo link within

David C <david@sunsoftny.com>

Oct 19, 2026, 9:27 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202530846) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Oct 19, 2026, 9:02 PM

New

Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hello Team, Please find the email received from the client below. P.S. Hazel: Kindly include support@sunsoftny.com in your email communications so that you can receive support from our team 24 hours a day, 6 days a week. Thank you. QAG Team

QAG <qag@sunsoftny.com>

Oct 19, 2026, 9:02 PM

New

Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hello Team, Please find the email received from the client below. P.S. Hazel: Kindly include support@sunsoftny.com in your email communications so that you can receive support from our team 24 hours a day, 6 days a week. Thank you. QAG Team

QAG <qag@sunsoftny.com>

Oct 19, 2026, 8:58 PM

New

Tomorrow: Manage Your Projects Like a Pro

Less chasing updates. More moving projects forward.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 19, 2026, 8:03 PM

New

Ticket: 280350274 – User: joellambert – ID: 001.000.000.020 – Incorrect Video Content on Booster Flow

Hi Team, Please check the following case: * Username: joellambert * Ticket Number: 280350274 * ID: 001.000.000.020 * Issue Summary: The user reported that the video displayed on the Booster Flow page is incorrect. Instead of showing

Jose Genovese <jose.genovese@booster.eco>

Oct 19, 2026, 6:23 PM

New

Ticket: 1052210334 – User: floydperry – ID: 001.000.000.084 – BTEC Token Migration Stuck in Awaiting Migration Status

Hi Team, Please check the following case: * Username: floydperry * Ticket Number: 1052210334 * ID: 001.000.000.084 * Issue Summary: The user completed the setup of his new BTEC wallet address as instructed, but his BTEC tokens have

Jose Genovese <jose.genovese@booster.eco>

Oct 19, 2026, 6:08 PM

New

Fwd: Security update: CVE-2026-99999 patch rollout in progress

This might be the reason Begin forwarded message: From: Contabo Support <no-reply@contabo.com> Subject: Security update: CVE-2026-99999 patch rollout in progress Date: October 19, 2026 at 6:13:49 AM EDT To: sam@sunsoftapps.com Hello, On Octob

RJ <rj@alphabettechs.com>

Oct 19, 2026, 5:40 PM

New

Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hello Team, Please find the email from the client. PS: Hazel, Kindly mark Support@sunsoftny.com in your emails, so that you can avail 24/6 support. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church St

QAG <qag@sunsoftny.com>

Oct 19, 2026, 5:04 PM

New

Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hello Team, Please find the email from the clie QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Hazel Del Fierro <ha

QAG <qag@sunsoftny.com>

Oct 19, 2026, 5:03 PM

New

Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hi team, Thank you for sending the funds. I used them to test the 0.5% Merchant Revenue Share on the Small Merchant Pack purchased under my staging account. Neither the sale nor the Pay & Go activation was recorded. Here's what I did: 1. Register

QAG <qag@sunsoftny.com>

Oct 19, 2026, 5:01 PM

New

Re: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

Hi Team, Attached are the updated promotional banners for the Level Surge promotion, covering the following platforms: * Mobile App * Desktop * Mobile Browser These updated designs account for the potential inclusion of Merchant Packs as

Matt Swanson <matthew.swanson@booster.eco>

Oct 19, 2026, 3:54 PM

New

Ticket#657560362- username: Aibooster - ID: 061.000.000.098 -Pending Rewards Overflowing Container (Mobile/Web View)

Hi Team, Please check the following case: * Issue Description: The Pending Rewards numerical value on page [https://web3.boosterapp.ai/en/fcm-secure-v1](https://web3.boosterapp.ai/en/fcm-secure-v1) is overflowing outside its parent container. Th

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 19, 2026, 3:34 PM

New

Ticket#860676461 - username: Aibooster - ID: 061.000.000.098 - [BUG - Frontend CSS] UI Overflow in Web3 Flexible Staking Section (Mobile Web View)

Hi Team, Please check the following case: Issue Description: The Rewards numerical value inside the Flexible Staking card is overflowing out of its card container on mobile screen widths (Chrome browser). The long float/decimal value does not break

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 19, 2026, 3:30 PM

New

Re: Starline Compensation Plan – Clarifications Required

Please find answer question number 23 regards Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-italia.com Website:www.starline-eur

Luca Bianchi <luca.bianchi@starline-italia.com>

Oct 19, 2026, 3:28 PM

New

Ticket#1234542623- username: Aibooster - ID: 061.000.000.098 -Mobile Responsiveness Issues on Header Navigation & Call-to-Action Buttons

Hi Team, Please check the following case: * Issue Description: On [https://boosterflow.ai/](https://boosterflow.ai/) (mobile view), there are responsiveness layout issues on the main page: * Header Navigation: The top navigation menu links

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 19, 2026, 3:24 PM

New

You're invited!

Your Instant Project Management Expert: Smarter ClickUp Setup in Minutes    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 19, 2026, 3:04 PM

New

Development Requirements: Merchant Codes, Revenue Sharing & Career Point Calculations

Hi Team, I want to clarify the final pricing, revenue-sharing benefits, affiliate commissions, and Career Point (CP) calculations for our Merchant Codes (Packs) and Merchant Customer Rewards Program to ensure everything is implemented correctly throughou

Matt Swanson <matthew.swanson@booster.eco>

Oct 19, 2026, 2:40 PM

New

Re: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hi team, Just following up here. From: Hazel Del Fierro <hazel.delfierro@booster.eco> Date: Thursday, October 15, 2026 at 11:47 AM To: QAG <qag@sunsoftny.com> Cc: Matt Swanson <matthew.swanson@booster.eco>; Bric Zaldivar <bric.zaldivar@booste

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 19, 2026, 2:32 PM

New

PassWord Reset Process

Hi Team, Kindly review and improve the current Password Reset Process, as it appears to be confusing and challenging for many members. Please look into implementing a more user-friendly, streamlined, and intuitive process that allows members to rese

Anoop Lal <k10construct@gmail.com>

Oct 19, 2026, 1:22 PM

New

Fwd: Proposal from ProMLM™ (Ilife Europe)

Steve, Kindly address it and give me a workable link for the prospect. Sincerely, David B. Cyrus Vice President, Sunsoft Inc. Sent from my iPad using AT&T Begin forwarded message: From: operations@ilifeeurope.com Date: 19 October 2026 a

David C <david@sunsoftny.com>

Oct 19, 2026, 9:52 AM

New

Admin info panel

Hi @Support Team - Sun Soft Inc Could we add a menu item where all the configured information is listed? We can’t keep track of so many settings and keep having to ask you about them. It would be helpful to see them all listed in one place (we don’t

István Ringhoffer <ringi.teszt@gmail.com>

Oct 19, 2026, 9:24 AM

New

staging htpass

Hi @Support Team - Sun Soft Inc The password protection has been removed again. Please restore it. Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Oct 19, 2026, 9:18 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

Hi @Support Team - Sun Soft Inc I’m receiving the email twice: Also, we may not have covered this, but once the balance has exceeded the maximum (HUF 500,000), the user should not receive this email with every subsequent order, as that would be ve

István Ringhoffer <ringi.teszt@gmail.com>

Oct 19, 2026, 9:17 AM

New

[Sun Soft Inc] Re: Fw: Companion issues.

##- Please type your reply above this line -## Your request (202530825) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 19, 2026, 04:27 EDT Hi all, All five items from Mat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 19, 2026, 8:27 AM

New

[Sun Soft Inc] Re: Fw: Companion issues.

##- Please type your reply above this line -## Your request (202530825) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 19, 2026, 00:54 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 19, 2026, 4:54 AM

New

Urgent: Correct the Document Name in the Pop-Up

Hi team, The pop-up currently identifies the document as “Rules and Conduct,” but it must say “Momentum Network Independet Distributor Agreement.” The document we provided is the distributor agreement with Momentum Network, so the pop-up must accura

Momentum Network <support@momentumnetwork.net>

Oct 19, 2026, 4:21 AM

New

[Sun Soft Inc] Re: Skyslope Canada

##- Please type your reply above this line -## Your request (202530817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 18, 2026, 22:47 EDT Hi , We have reviewed your requ

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 19, 2026, 2:48 AM

New

[Sun Soft Inc] Re: Sept Revenue Share

##- Please type your reply above this line -## Your request (202530816) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 18, 2026, 22:46 EDT Hi , We have reviewed your requ

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 19, 2026, 2:46 AM

New

Confirmation Statement (Annual Return Due) for CCC WORLDWIDE LIMITED

Dear Mr Anoop Lal, Re: Confirmation Statement for CCC WORLDWIDE LIMITED due by 17/11/2026 According to our records, the confirmation statement for CCC WORLDWIDE LIMITED is due to be filed within the next 30 days by 17/11/2026. If you require this

Your Company Formations <info@yourcompanyformations.co.uk>

Oct 18, 2026, 6:22 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc Please remove this page update as early as possible on Monday. There has been a noticeable drop in orders since it was installed. Of course, there may be other reasons for this, but we cannot have half measures like this

István Ringhoffer <ringi.teszt@gmail.com>

Oct 18, 2026, 8:51 AM

New

Re: [Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images

Confirmed El sáb, 17 oct 2026 a la(s) 10:23 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Oct 18, 2026, 3:53 AM

New

Re: [Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen

Final Updates Required – Customer Welcome Email and Confirmation Screen Hi Development Team, Thank you for completing the requested updates. I reviewed the staging implementation, and everything looks perfect. Before final approval, please comple

Momentum Network <support@momentumnetwork.net>

Oct 18, 2026, 3:51 AM

New

Urgent: Selected Language Missing from New CRC Profile Notes

Hi Team, When CRC profiles are created for new customers and partners, the language selected during enrollment is not appearing in their profile notes. Please correct this as soon as possible so the selected language is automatically included in the

Momentum Network <support@momentumnetwork.net>

Oct 18, 2026, 3:38 AM

New

Partner-to-Customer Conversion – Jhennifer Rosario Rosario (ID 971438)

Hi Team, Please convert Jhennifer Rosario Rosario’s account, ID 971438, from Partner to Customer and update her recurring subscription to $99.99 per month. Please confirm once both changes have been completed. Best regards, Raúl García Momentum

Momentum Network <support@momentumnetwork.net>

Oct 18, 2026, 3:31 AM

New

Booster Flow — center calendar on mobile

Hi Sunsoft team, A member has suggested centering the schedule calendar on the mobile view of Booster Flow Schedules. Username: Aibooster Member ID: 061.000.000.098 Support ticket: 560802726 Please review the attached screenshot and adjust the calend

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 18, 2026, 2:05 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID 061.000.000.001

Hi team, Please provide an update on our outstanding business-rule review for alexandra, Member ID 061.000.000.001, Support Ticket 895943226. We are adding Matt’s Product Suite presentation video as supporting evidence. Alexandra highlights that the exp

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 18, 2026, 1:28 AM

New

Re: [Sun Soft Inc] Re: URGENT – Ticket: 1591647788 – steveai – Paid AI Companion Pro purchase not reflected in app

Hi Sunsoft team, Thank you for correcting Stephen’s Pro plan. He reports that the avatars now load, but the microphone does not work, preventing interaction. Repeated attempts and logging out and back in have not resolved it. Username: steveai Account

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 18, 2026, 12:35 AM

New

Re: [Sun Soft Inc] Re: Ticket: 868290882 – User: fergusta – ID: 001.000.003.332 – Zero balance and insufficient funds error on staking after migration period

Hi Sunsoft team, Thank you for confirming the shared-wallet issue. Fergus has requested that his tokens and staking be managed under fergusta (001.000.003.332), separately from his wife’s account, yakwar (001.000.002.879). Please verify the allocation

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 18, 2026, 12:32 AM

New

Clarify merchant-to-affiliate activation and treatment of existing referrals

Username: ease User ID: 061.000.000.286 Support ticket: 373310242 Hi team, The member asks whether merchants should register as affiliates first or register their business directly and activate the linked affiliate account later. We have confirmed tha

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 18, 2026, 12:09 AM

New

Re: [Sun Soft Inc] Re: Skyslope Canada

This appears to be correct, but please keep in mind that the revenue share for Canada transactions also flows to the upline which is in the US. For example, Paul Sadler is under Ryan Featherstone who is under Nick Davis who is under Darryl Mitchell, all i

Chad Osborne <chad@callitclosed.com>

Oct 17, 2026, 7:01 PM

New

Re: [Sun Soft Inc] Re: Sept Revenue Share

This appears to be correct. Just need to make sure that the entire downline under Chuck Fleischer TX Broker is also moved under Kaitlyn Seidel, effective Sept 1. Please advise when this is done. On Sat, Oct 17, 2026 at 5:01 AM Support Team - Sunsoft In

Chad Osborne <chad@callitclosed.com>

Oct 17, 2026, 6:57 PM

New

Re: [Sun Soft Inc] Re: Co Sponsorship

This appears to be working correctly for the level 1 revenue share. Please make sure it also works for all 7 levels of the revenue share for the upline of the co-sponsored agent. On Wed, Sep 30, 2026 at 9:39 AM Support Team - Sunsoft Inc (Support) <sup

Chad Osborne <chad@callitclosed.com>

Oct 17, 2026, 6:28 PM

New

Fw: Companion issues.

Hi Team, Attached in the forwarded email is a PowerPoint presentation documenting the issues we’ve identified with the Booster Companion. Please review the items and address them as soon as possible, as these issues are important to resolve quickly.

Matt Swanson <matthew.swanson@booster.eco>

Oct 17, 2026, 6:26 PM

New

Storefront Design – Review and Approval

Hello Luca, Please find the storefront design at the link below: https://visionary-eclair-4edd04.netlify.app Kindly review the design and share your feedback and approval so that we can proceed with the next steps. Thank you. Delivering wit

QAG <qag@sunsoftny.com>

Oct 17, 2026, 5:13 PM

New

[Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images

##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 10:23 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 17, 2026, 2:23 PM

New

[Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images

##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 10:21 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 17, 2026, 2:22 PM

New

[Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen

##- Please type your reply above this line -## Your request (202530790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 09:58 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 17, 2026, 1:58 PM

New

[Sun Soft Inc] Re: Priority Request: Merchant Packs APK and Testing Instructions

##- Please type your reply above this line -## Your request (202530807) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 09:38 EDT Hi , Thank you for testing th

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 17, 2026, 1:38 PM

New

[Sun Soft Inc] Re: IMPORTANT | Google Pixel Users Still Unable to Download Booster Eco App | Previous Ticket #202530544

##- Please type your reply above this line -## Your request (202530824) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 09:37 EDT Hi , Thank you for reporting

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 17, 2026, 1:38 PM

New

[Sun Soft Inc] Re: Final Clarification – Joint Partner Membership and Separate MAC Accounts

##- Please type your reply above this line -## Your request (202530791) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 06:37 EDT Hi, Thank you for the confirm

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 17, 2026, 10:37 AM

New

[Sun Soft Inc] Re: URGENT — Priority #1: Partner Agreement Implementation and Mandatory Electronic Signature

##- Please type your reply above this line -## Your request (202530777) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 06:08 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 17, 2026, 10:08 AM

New

[Sun Soft Inc] Re: Skyslope Canada

##- Please type your reply above this line -## Your request (202530817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 05:02 EDT Hello, We have reviewed your

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 17, 2026, 9:02 AM

New

[Sun Soft Inc] Re: Sept Revenue Share

##- Please type your reply above this line -## Your request (202530816) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 05:01 EDT Hello, We have reviewed your

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 17, 2026, 9:02 AM

New

[Sun Soft Inc] Re: Phillip Lewis – Verify Recurring Subscription Link

##- Please type your reply above this line -## Your request (202530822) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 04:32 EDT Hi, Thank you for the request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 17, 2026, 8:32 AM

New

[Sun Soft Inc] Re: Enrollment Link Issue – Maitee Figueroa, ID 732669

##- Please type your reply above this line -## Your request (202530809) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 03:45 EDT Hi, Thank you for the report.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 17, 2026, 7:45 AM

New

[Sun Soft Inc] Re: Urgent: Help Locating Transaction – Kount/Ethoca Alert

##- Please type your reply above this line -## Your request (202530819) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 03:27 EDT Hi, Thank you for sharing the E

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 17, 2026, 7:27 AM

New

[Sun Soft Inc] Re: Urgent Request – List of Active Partners with Unclaimed Commissions

##- Please type your reply above this line -## Your request (202530815) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 03:02 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 17, 2026, 7:03 AM

New

IMPORTANT | Google Pixel Users Still Unable to Download Booster Eco App | Previous Ticket #202530544

Hi Team, We are still receiving reports that Google Pixel users can find the Booster Eco app in Google Play but cannot see the option to download or install it. Area: Booster Eco Mobile App / Google Play Store Affected Devices: Google Pixel phones; exa

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 17, 2026, 1:34 AM

New

Phillip Lewis – Verify Recurring Subscription Link

Hi Team, Please review Phillip Lewis’s account, ID 318874, and ensure his membership is correctly linked to the recurring subscription that remains active. He had two active recurring subscriptions. A payment on one of them was declined, which cause

Momentum Network <support@momentumnetwork.net>

Oct 16, 2026, 11:20 PM

New

New Project: Merchant registration, Merchant Packs and merchant back office: changes needed

Hi team, I have a new, fairly extended project I need your help with. It covers the merchant side and the affiliate side of the platform, which are connected, so please review everything together. I've put everything in this document, with the lin

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 16, 2026, 10:33 PM

New

Bank Account Setup Flow — Implementation Based on the Attached Reference Images

Hi team, Please implement the bank account setup flow shown in the seven attached reference images in the current Momentum Network back office. Keep the existing Momentum design: official logo, black background with gold dots, horizontal navigation,

Momentum Network <support@momentumnetwork.net>

Oct 16, 2026, 8:52 PM

New

Re: [Sun Soft Inc] Re: Priority Request: Merchant Packs APK and Testing Instructions

Hi team, Thanks for sending the APK; I downloaded it and logged in with my booster account (hazel.delfierro@booster.eco) and I already have small merchant pack purchased in this account, so I’m attaching some screenshots showing you findings: 1.

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 16, 2026, 8:46 PM

New

Urgent: Help Locating Transaction – Kount/Ethoca Alert

Hi Team, We received an Ethoca alert from Kount and need your assistance locating the corresponding transaction in our payment processor. The alert contains the following details: * Amount: $99.99 USD * Transaction date/time: 2026-10-0

Momentum Network <support@momentumnetwork.net>

Oct 16, 2026, 8:17 PM

New

Re: [Sun Soft Inc] Re: URGENT — Priority #1: Partner Agreement Implementation and Mandatory Electronic Signature

Hi Team, Yes, all Partners must review and sign the updated agreement, including those who already signed the previous version. Please re-enable the agreement pop-up for all existing Partners who have not yet signed this updated version. Signing the

Momentum Network <support@momentumnetwork.net>

Oct 16, 2026, 7:57 PM

New

Re: [Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez

Hi Team, I do not have access to SendGrid and am not familiar with managing that platform. Please handle this directly through the Momentum SendGrid account. Check the suppression list and remove info@aa-wealthsolutions.com if it is listed, so email

Momentum Network <support@momentumnetwork.net>

Oct 16, 2026, 7:54 PM

New

Re: [Sun Soft Inc] Re: Final Clarification – Joint Partner Membership and Separate MAC Accounts

Hi Team, Everything looks good, and the proposed structure reflects how the joint membership should function. Please proceed with implementation. However, adding a joint member through the “Add Joint Member” feature in Momentum Network must not gran

Momentum Network <support@momentumnetwork.net>

Oct 16, 2026, 7:53 PM

New

Re: [Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen

Customer Enrollment Staging Review – Final Adjustments and Access Requirements Hi Team, The updated enrollment flow looks spectacular. Thank you for the excellent work on the design and overall experience. Please make the following adjustments:

Momentum Network <support@momentumnetwork.net>

Oct 16, 2026, 7:48 PM

New

Skyslope Canada

Please advise if the Skyslope Canada API is functioning. We should be seeing revenue share generated into the Revenue Share report for the Canadian agents but I do not see any. This needs to be retroactive to Sept 1, 2026. -- Chad J. Osborne - Preside

Chad Osborne <chad@callitclosed.com>

Oct 16, 2026, 6:13 PM

New

Sept Revenue Share

It appears there are some errors in the Sept reports. First, Chuck Fleischer TX Broker was supposed to be removed from the admin pool wallet and replaced with Kaitlyn Seidel, effective Sept 1, 2026. Also, Chuck Fleischer TX Broker was to be removed from t

Chad Osborne <chad@callitclosed.com>

Oct 16, 2026, 6:10 PM

New

See p_s_n__xx, dragon22yy and more in your feed

New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. Don SP p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you

p_s_n__xx on Instagram <follow-suggestions@mail.instagram.com>

Oct 16, 2026, 6:03 PM

New

Urgent Request – List of Active Partners with Unclaimed Commissions

Dear Team, I hope you are doing well. I need you to provide me, as soon as possible, with a complete list of all active partners who currently have commissions available for withdrawal but, for any reason, have not collected those funds. Please i

Momentum Network <support@momentumnetwork.net>

Oct 16, 2026, 5:16 PM

New

changes implemented in February 2026

Hi Team; I had a message from a leader today that the holding tank function has disappeared which is correct, we implemented this change in February this year to prevent people abusing the payleg payouts. Can you please confirm that this is the case a

Saima Chaudhury - COO <saima.c@gng.community>

Oct 16, 2026, 5:13 PM

New

Re: Booster Companion Mobile App

Hi team, Thank you for your response. Here is my reply to you points: 1. Ok, thanks and attached is a video of the scroll down error I've mentionedIMG_4680.MOV 2. Ok, lets keep the screen as is 3. Lets keep the colors as is for now.

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 16, 2026, 5:08 PM

New

[Sun Soft Inc] Re: URGENT – Ticket: 1591647788 – steveai – Paid AI Companion Pro purchase not reflected in app

##- Please type your reply above this line -## Your request (202530813) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 13:04 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 5:04 PM

New

URGENT – Ticket: 1591647788 – steveai – Paid AI Companion Pro purchase not reflected in app

Hi Team, Please urgently investigate an AI Companion Pro access issue. * Priority: Urgent * Username: steveai * Account ID: 001.000.001.523 * Ticket number: 1591647788 Stephen reports purchasing AI Companion Pro this morning for 44.9

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 16, 2026, 4:32 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hello, Based on our talk @David can we please move forward asap. Thank you ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, October 15, 2026 6:16 AM To: Matt Swanson <matthew.s

Matt Swanson <matthew.swanson@booster.eco>

Oct 16, 2026, 4:20 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 12:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 4:17 PM

New

[Sun Soft Inc] Re: Urgent: Missing Rank Advancement Notification and Crown Council Points – Geisa Pinheiro Do Nascimento, ID 257643

##- Please type your reply above this line -## Your request (202530802) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 11:48 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 3:48 PM

New

[Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch

##- Please type your reply above this line -## Your request (202530650) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 11:46 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 3:46 PM

New

[Sun Soft Inc] Re: Campaign Funding Accuracy & 2FA Authorization Flow

##- Please type your reply above this line -## Your request (202530811) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 11:36 EDT Hi, Kindly check the updates be

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 3:36 PM

New

[Sun Soft Inc] Re: Re: You're invited to join a development team.

##- Please type your reply above this line -## Your request (202530812) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 11:14 EDT Hi, We have added your email ad

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 3:14 PM

New

[Sun Soft Inc] Re: Priority Request: Merchant Packs APK and Testing Instructions

##- Please type your reply above this line -## Your request (202530807) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 11:11 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 3:11 PM

New

Re: You're invited to join a development team.

Hi team, Please send this to hazel.delfierro@gmail.com Thanks! From: Apple Developer <noreply@email.apple.com> Date: Friday, October 16, 2026 at 2:05 AM To: Hazel Del Fierro <hazel.delfierro@booster.eco> Subject: You're invited to join a dev

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 16, 2026, 3:05 PM

New

[Sun Soft Inc] Re: Urgent: Client Profiles Missing from Credit Repair Cloud

##- Please type your reply above this line -## Your request (202530806) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 10:58 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 2:58 PM

New

[Sun Soft Inc] Re: Fwd: Booster Companion Mobile App

##- Please type your reply above this line -## Your request (202530804) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 10:47 EDT Hi, Thank you for sharing the u

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 2:47 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc It works now, but having the page reload every time an item is added to the cart is unacceptable. It significantly worsens the user experience, which is already poor, so please find a proper solution to fix the issue on

István Ringhoffer <ringi.teszt@gmail.com>

Oct 16, 2026, 2:24 PM

New

[Sun Soft Inc] Re: SOS - reflink not working

##- Please type your reply above this line -## Your request (202530810) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 10:16 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 2:16 PM

New

[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 10:14 EDT Hi, Thank you for confirming al

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 2:14 PM

New

[Sun Soft Inc] Re: Required Corrections to the Credit Repair Cloud Integration

##- Please type your reply above this line -## Your request (202530792) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 10:00 EDT Hi, Thank you for sharing the f

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 2:00 PM

New

[Sun Soft Inc] Re: Booster Eco iOS v1.0.34 – Updates to Meet Apple’s Payment Rules for Your Review

##- Please type your reply above this line -## Your request (202530750) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 09:38 EDT Hi, Thank you for testing the b

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Oct 16, 2026, 1:39 PM

New

[Sun Soft Inc] Re: URGENT — Priority #1: Partner Agreement Implementation and Mandatory Electronic Signature

##- Please type your reply above this line -## Your request (202530777) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 09:35 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 1:35 PM

New

Campaign Funding Accuracy & 2FA Authorization Flow

Hi Team, I wanted to flag two items regarding the campaign funding experience that I think need to be reviewed. 1. Campaign Funding Numbers Need to Be Accurate The number of campaigns a contributor has funded needs to accurately reflect the campaigns t

Matt Swanson <matthew.swanson@booster.eco>

Oct 16, 2026, 1:35 PM

New

[Sun Soft Inc] Re: Final Clarification – Joint Partner Membership and Separate MAC Accounts

##- Please type your reply above this line -## Your request (202530791) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 09:23 EDT Hi, Thank you for providing the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 1:23 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing your feedback and the updated designs. We have reviewed the requested changes and would like to provide the following updates and clarifications. 1. Testing Feedback and Fixes * Social Login Buttons: We will

QAG <qag@sunsoftny.com>

Oct 16, 2026, 1:23 PM

New

Re: Booster Companion Mobile App

Hello Team, Thank you for sharing your feedback and the updated designs. We have reviewed the requested changes and would like to provide the following updates and clarifications. 1. Testing Feedback and Fixes * Social Login Buttons: We will

QAG <qag@sunsoftny.com>

Oct 16, 2026, 1:22 PM

New

Re: Booster Companion Mobile App

Hello Team, Thank you for sharing your feedback and the updated designs. We have reviewed the requested changes and would like to provide the following updates and clarifications. 1. Testing Feedback and Fixes * Social Login Buttons: We will

QAG <qag@sunsoftny.com>

Oct 16, 2026, 1:20 PM

New

[Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen

##- Please type your reply above this line -## Your request (202530790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 09:02 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 1:02 PM

New

RE: SOS - reflink not working

This happens if previously there was already a reflink opened in that browser and sponsorid saved. Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconunity.

laszlo@myconunity.com <laszlo@myconunity.com>

Oct 16, 2026, 12:38 PM

New

[Sun Soft Inc] Re: SOS - reflink not working

##- Please type your reply above this line -## Your request (202530810) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 08:37 EDT Hi, We’ll check this immediatel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 12:37 PM

New

[Sun Soft Inc] Re: Ticket#1681502889 - username: aibooster - ID:061.000.000.098 - UI Bug / Analytics Display Issue & Feature Request

##- Please type your reply above this line -## Your request (202530798) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 08:35 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 12:35 PM

New

SOS - reflink not working

Hi, Please check ASAP why the redirection from https://myconunity.com/gewerbe/cs249074 to https://myconunity.com/gewerbe/?ref=cs249074 is not working and EVERYBODY is getting 404 error. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős He

laszlo@myconunity.com <laszlo@myconunity.com>

Oct 16, 2026, 12:33 PM

New

Re: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

Hi Team, Thank you for the summary. Your understanding of Point 5 is correct on all four points: 1. Career Calculation Timer – Correct. 2. Non-Qualified Affiliates in November – Correct. Standard three-level CP, with the November bonus calculated a

Matt Swanson <matthew.swanson@booster.eco>

Oct 16, 2026, 12:05 PM

New

[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 07:42 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 11:43 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

##- Please type your reply above this line -## Your request (202530782) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 07:01 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 11:01 AM

New

[Sun Soft Inc] Re: Account Correction Required — Patricia Paola Lopez, ID 202130

##- Please type your reply above this line -## Your request (202530805) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 06:04 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 10:04 AM

New

[Sun Soft Inc] Re: Ticket: 1017111418 – User: parlettesteven – ID: 001.000.006.014 – Request to remove trial accounts

##- Please type your reply above this line -## Your request (202530799) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 03:35 EDT Hi, Kindly check the update bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 7:35 AM

New

[Sun Soft Inc] Re: MERCHANT REGISTRATON LIVE $500 DLLS

##- Please type your reply above this line -## Your request (202530801) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 03:15 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 7:15 AM

New

[Sun Soft Inc] Re: Corrections Needed in Customer Enrollment Links

##- Please type your reply above this line -## Your request (202530808) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 03:07 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 7:07 AM

New

[Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez

##- Please type your reply above this line -## Your request (202530786) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 01:47 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 5:48 AM

New

[Sun Soft Inc] Re: Required Updates to Advanced Partners Genealogy and Advanced Genealogy

##- Please type your reply above this line -## Your request (202530767) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 01:23 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 16, 2026, 5:24 AM

New

Enrollment Link Issue – Maitee Figueroa, ID 732669

Hi Team, Partner Maitee Figueroa (ID 732669) is experiencing an issue with her enrollment links at the final checkout step. The page displays the error “You must agree to the Privacy Policy to continue,” but the checkbox next to “I agree to the Priv

Momentum Network <support@momentumnetwork.net>

Oct 16, 2026, 1:42 AM

New

Corrections Needed in Customer Enrollment Links

Hi Team, Please make the following corrections to the Identity Verification step across all customer enrollment links, as shown in the attached screenshot: 1. Date of Birth: The fields currently display “Date,” “Month,” and “Year,” but do not spe

Momentum Network <support@momentumnetwork.net>

Oct 16, 2026, 1:17 AM

New

Priority Request: Merchant Packs APK and Testing Instructions

Hi Team, Please send us the latest Android APK with the Merchant Packs functionality, along with clear installation and testing instructions. If possible, please also make the updated iOS build available through TestFlight so we can test on both platform

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 15, 2026, 11:06 PM

New

Re: [Sun Soft Inc] Re: Booster Eco iOS v1.0.34 – Updates to Meet Apple’s Payment Rules for Your Review

Hi Team, Matthew and I tried accessing the updated build but were unsuccessful, although we are both correctly registered in TestFlight. Please clarify which password we should use to log in to the app. Please also add the following email addresses to t

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 15, 2026, 10:55 PM

New

Urgent: Client Profiles Missing from Credit Repair Cloud

Hi Team, We received a report that client profiles created in Credit Repair Cloud (CRC) are no longer appearing in the platform. Fabi created several clients a few days ago, but when she searched for them today to send their dispute letters, she cou

Momentum Network <support@momentumnetwork.net>

Oct 15, 2026, 8:08 PM

New

Re: Consultant Back Office Dashboard Design – Review and Feedback

Dear Valentina, We have implemented your feedback and updated the Consultant Back Office design. You can review the updated version using the same link: https://vermillion-dusk-e284a1.netlify.app/ Kindly check and share your feedback. If any furt

QAG <qag@sunsoftny.com>

Oct 15, 2026, 8:07 PM

New

Re: Consultant Back Office Dashboard Design – Review and Feedback

Dear Valentina, We have implemented your feedback and updated the Consultant Back Office design. You can review the updated version using the same link: View Updated Dashboard Kindly check and share your feedback. If any further changes are neede

QAG <qag@sunsoftny.com>

Oct 15, 2026, 8:00 PM

New

Re: Consultant Back Office Dashboard Design – Review and Feedback

Dear Luca, We have implemented your feedback and updated the Consultant Back Office design. You can review the updated version using the same link: View Updated Dashboard Kindly check and share your feedback. If any further changes are needed, pl

QAG <qag@sunsoftny.com>

Oct 15, 2026, 7:59 PM

New

Account Correction Required — Patricia Paola Lopez, ID 202130

Hi Team, Patricia Paola Lopez (Customer ID: 202130) enrolled as a Customer but should have enrolled as a Partner. I instructed her sponsor to register her as a Partner using the 100% discount code so she could access her Partner platform. Please rec

Momentum Network <support@momentumnetwork.net>

Oct 15, 2026, 7:50 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202530804) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Oct 15, 2026, 7:47 PM

New

Fwd: Booster Companion Mobile App

Dear Team, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Bric Zaldivar <bric.zaldivar@boos

QAG <qag@sunsoftny.com>

Oct 15, 2026, 7:47 PM

New

Re: [Sun Soft Inc] Re: URGENT — Priority #1: Partner Agreement Implementation and Mandatory Electronic Signature

Confirmed El jue, 15 oct 2026 a la(s) 11:17 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530777) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Oct 15, 2026, 7:03 PM

New

Re: [Sun Soft Inc] Re: Required Updates to Advanced Partners Genealogy and Advanced Genealogy

Confirmed El jue, 15 oct 2026 a la(s) 9:32 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530767) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 15, 2026, 6:53 PM

New

Re: [Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez

Hi Team, The correct email address for Ashley Valdez is info@aa-wealthsolutions.com, which matches the address currently registered on her Partner account. No email address change is needed. Please continue investigating the notification issue using

Momentum Network <support@momentumnetwork.net>

Oct 15, 2026, 6:48 PM

New

Urgent: Missing Rank Advancement Notification and Crown Council Points – Geisa Pinheiro Do Nascimento, ID 257643

Hi Team, Geisa Pinheiro Do Nascimento (ID 257643) qualified for Senior Business Associate (SBA) yesterday, October 14, 2026, as recorded in her back office rank history. However, the automatic rank advancement notification email was never received, and

Momentum Network <support@momentumnetwork.net>

Oct 15, 2026, 6:22 PM

New

Stop chasing project updates

Get practical tips for clearer timelines and AI-powered updates in 30 minutes.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 15, 2026, 6:01 PM

New

MERCHANT REGISTRATON LIVE $500 DLLS

Hi team, Please take down the Merchant registration fee of $500 dlls. We have not launched the Merchants Packs and as of today, the registration is free. Once the Merchant Packs are live we can have the price for the people that are not registering thr

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 15, 2026, 5:42 PM

New

Re: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hi team, Thank you for sending the funds. I used them to test the 0.5% Merchant Revenue Share on the Small Merchant Pack purchased under my staging account. Neither the sale nor the Pay & Go activation was recorded. Here's what I did: 1. Register

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 15, 2026, 4:48 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202530800) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Oct 15, 2026, 4:33 PM

New

Fwd: Level Surge – Consolidated Requirements for Review and Confirmation

Dear Team, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.e

QAG <qag@sunsoftny.com>

Oct 15, 2026, 4:33 PM

New

Ticket: 1017111418 – User: parlettesteven – ID: 001.000.006.014 – Request to remove trial accounts

Hi Team, Please check the following case: * Username: parlettesteven * Ticket Number: 1017111418 * ID: 001.000.006.014 * Issue Summary: The user requested the removal/deletion of three trial accounts associated with sponsor parlette

Jose Genovese <jose.genovese@booster.eco>

Oct 15, 2026, 4:20 PM

New

Ticket#1681502889 - username: aibooster - ID:061.000.000.098 - UI Bug / Analytics Display Issue & Feature Request

Hi team! Please check the following case: User Details: * Username/Name: Terence (AI Booster) * Issue Category: Web UI / Campaign Analytics & Feature Request Description: 1. MC Analytics Web vs. Mobile Bug: The user reported that

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 15, 2026, 3:38 PM

New

[Sun Soft Inc] Re: Booster Eco iOS v1.0.34 – Updates to Meet Apple’s Payment Rules for Your Review

##- Please type your reply above this line -## Your request (202530750) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 11:21 EDT Hi, Just following up on the Bo

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Oct 15, 2026, 3:21 PM

New

[Sun Soft Inc] Re: URGENT — Priority #1: Partner Agreement Implementation and Mandatory Electronic Signature

##- Please type your reply above this line -## Your request (202530777) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 11:17 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 3:17 PM

New

[Sun Soft Inc] Re: Need clarification on Level Surge promotion - November Launch

##- Please type your reply above this line -## Your request (202530780) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 11:01 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Oct 15, 2026, 3:02 PM

New

[Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform

##- Please type your reply above this line -## Your request (202530717) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 11:00 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 3:00 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 10:57 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 2:57 PM

New

Re: Level Surge – Consolidated Requirements for Review and Confirmation

Hi Team, Thank you for the questions. I want to make the Level Surge requirements absolutely clear so there is no confusion before development begins. There are two completely separate concepts: qualification and the CP multiplier. 1. Qualification Req

Matt Swanson <matthew.swanson@booster.eco>

Oct 15, 2026, 2:25 PM

New

Re: Starline Compensation Plan – Clarifications Required

Dear All, We have analysed the information on the portal. Please find our comments below. * ‘My Customer’ section: please add columns containing the following information * email * telephone number * sponsor’s name * s

Valentina Colombo <valentina.colombo@starline-italia.com>

Oct 15, 2026, 2:01 PM

New

Upcoming price changes on your .com domain

Registry prices are changing. See what it means for your domain. ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­

Namecheap Support <support@namecheap.com>

Oct 15, 2026, 1:41 PM

New

Re: Starline Compensation Plan – Clarifications Required

Yes I know that 22 to 26 need to be answered but I need the external advice of our accounting company and time for check the example for commission. You can use the answer made. I will send you the last tomorrow. Warms Regards Luca Bianchi D

Luca Bianchi <luca.bianchi@starline-italia.com>

Oct 15, 2026, 1:40 PM

New

Re: Starline Compensation Plan – Clarifications Required

Hello Luca, Thank you for your quick response and for updating the document. We noticed that questions 22 to 26 are still unanswered. Could you please review these questions and provide your answers in the same document? Thank you. Delivering

QAG <qag@sunsoftny.com>

Oct 15, 2026, 1:36 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

Hi @Support Team - Sun Soft Inc I’ve received the translations. My colleagues have asked whether a separate limit can be set for euros. Converting the current limit into euros won’t give a round amount, which is why they’re asking. Depending on this,

István Ringhoffer <ringi.teszt@gmail.com>

Oct 15, 2026, 1:36 PM

New

Re: Starline Compensation Plan – Clarifications Required

Hello Luca, Thank you for your quick response and for updating the document. We noticed that questions 22 to 26 are still unanswered. Could you please review these questions and provide your answers in the same document? Thank you. On Oct

QAG <qag@sunsoftny.com>

Oct 15, 2026, 1:36 PM

New

Re: Starline Compensation Plan – Clarifications Required

Hi I have answered to almost all questions the last fiscal I need to verify with our accounting company. For any doubts please contact me again. This is the link to the document updated. Regards Luca Bianchi Direttore Generale Starline S.

Luca Bianchi <luca.bianchi@starline-italia.com>

Oct 15, 2026, 1:32 PM

New

[Sun Soft Inc] Re: Required Updates to Advanced Partners Genealogy and Advanced Genealogy

##- Please type your reply above this line -## Your request (202530767) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 09:32 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 1:32 PM

New

[Sun Soft Inc] Re: Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

##- Please type your reply above this line -## Your request (202530795) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 09:21 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 1:21 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc The Stripe payment issue no longer occurs, but the cart still shows prices in HUF: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (idő

István Ringhoffer <ringi.teszt@gmail.com>

Oct 15, 2026, 12:37 PM

New

[Sun Soft Inc] Re: Ticket: 1188410734 – User: harveytilton – ID: 001.000.000.019 – Multiple issues: e-wallet credit consumption, CRM setup, contact import and Compani...

##- Please type your reply above this line -## Your request (202530785) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 07:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 11:39 AM

New

Starline Compensation Plan – Clarifications Required

Dear Luca, We hope this email finds you well. While configuring the compensation plan, our team identified a few points that need clarification. Kindly review the questions in the Google document below and enter your answers in the spaces provided.

QAG <qag@sunsoftny.com>

Oct 15, 2026, 11:22 AM

New

Starline Compensation Plan – Clarifications Required

Dear Luca, We hope this email finds you well. While configuring the compensation plan, our team identified a few points that need clarification. Kindly review the questions in the Google document below and enter your answers in the spaces provided.

QAG <qag@sunsoftny.com>

Oct 15, 2026, 11:22 AM

New

[Sun Soft Inc] Re: Request to Add ID & Country Search to Icon

##- Please type your reply above this line -## Your request (202530789) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 07:12 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 11:13 AM

New

[Sun Soft Inc] Re: New Compensation Plan Implementation — Partner Packages, Enrollment Flow, and Approval Before Launch

##- Please type your reply above this line -## Your request (202530778) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 07:05 EDT Hello Raúl, Thank you for your

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 11:05 AM

New

Fwd: New Compensation Plan Implementation — Partner Packages, Enrollment Flow, and Approval Before Launch

Dear Anna, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Momentum Network <support@momentumnetwo

QAG <qag@sunsoftny.com>

Oct 15, 2026, 10:58 AM

New

Re: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hello Hazel, Thank you for your email. Sure, we will address this by END of Today. Thank You. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com

QAG <qag@sunsoftny.com>

Oct 15, 2026, 10:50 AM

New

[Request received]

##- Please type your reply above this line -## Your request (202530795) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Oct 15, 2026, 10:49 AM

New

Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Dear Team, FYI - there are three emails in this thread. Please address all items. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin

QAG <qag@sunsoftny.com>

Oct 15, 2026, 10:49 AM

New

Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Dear Team, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Hazel Del Fierro <hazel.delfierro@boost

QAG <qag@sunsoftny.com>

Oct 15, 2026, 10:42 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 06:16 EDT Hi Hazel, Thank you for the ans

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 10:16 AM

New

Re: Booster Companion Mobile App

Hi Team! Thank you for all your work to get us here. We have two requests so we can start driving downloads: 1. Registration funnels: Could you please review and approve the registration funnels, so we can be sure all new downloads are going under

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 15, 2026, 8:10 AM

New

[Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez

##- Please type your reply above this line -## Your request (202530786) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 03:40 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 7:40 AM

New

[Sun Soft Inc] Re: Ticket: 321885705 – User: DebLeson – ID: 011.000.000.063 – Discrepancy in Marketing Credit Allocation

##- Please type your reply above this line -## Your request (202530784) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 02:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 6:56 AM

New

[Sun Soft Inc] Re: Remove Saved Card – Lydia Salcedo Sosa | Client ID 314575

##- Please type your reply above this line -## Your request (202530787) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 02:22 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 6:22 AM

New

[Sun Soft Inc] Re: Create Recurring Subscription – Lydia Cruz | Client ID 486301

##- Please type your reply above this line -## Your request (202530788) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 01:50 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 5:50 AM

New

[Sun Soft Inc] Re: Email Correction

##- Please type your reply above this line -## Your request (202530793) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 01:35 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 15, 2026, 5:35 AM

New

Email Correction

Hi Team, Kindly update the email address for the member with Username: thecla to the following: New Email: ipithecla@gmail.com http://thecla.communitycarecrowdfunding.com/cmVmMTI5NS0x Please confirm once the update has been completed. Tha

Anoop Lal <k10construct@gmail.com>

Oct 15, 2026, 12:50 AM

New

Required Corrections to the Credit Repair Cloud Integration

Hi Team, We received a response from Credit Repair Cloud’s development team regarding the 403 error preventing new partners from syncing as affiliates in CRC. They confirmed that the API is working correctly on their end. According to their findings

Momentum Network <support@momentumnetwork.net>

Oct 14, 2026, 11:48 PM

New

Final Clarification – Joint Partner Membership and Separate MAC Accounts

Hi Development Team, I want to clarify the required structure when two people enroll under the same Partner Membership. There must not be a profile selector or profile-switching function inside MAC. Momentum Network Access When two people enro

Momentum Network <support@momentumnetwork.net>

Oct 14, 2026, 11:45 PM

New

Customer Enrollment Redesign – Prototype and Final Confirmation Screen

Hi Team, Please use the following public prototype as the visual and functional reference for redesigning the customer enrollment experience only: https://momentum-mac-enrollment.kevin-velazq-7850.chatgpt.site This design applies exclusively to c

Momentum Network <support@momentumnetwork.net>

Oct 14, 2026, 11:21 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Subject: Re: Affiliate Pro: our plan and answers. Booster's answers, prototype and design package Hi team, Thank you for the plan, the answers and the test account. Below are Booster's answers to your four questions, then the design pack

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 14, 2026, 10:31 PM

New

Re: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hello, Can you please add funds to my test account: STAGING Email : hazel.delfierro@booster.eco ELU3zrbD64Lysy6@ I need to purchase a merchant pack, but I dont have any funds, also this is what I see under this account, its under Matt Fer

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 14, 2026, 10:20 PM

New

Re: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hello, Any updates here? From: Hazel Del Fierro <hazel.delfierro@booster.eco> Date: Tuesday, October 13, 2026 at 11:39 AM To: QAG <qag@sunsoftny.com> Cc: Matt Swanson <matthew.swanson@booster.eco>; Bric Zaldivar <bric.zaldivar@booster.eco>; D

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 14, 2026, 10:16 PM

New

Re: [Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform

Hi Team, We completed another full review of the live MAC customer platform in Spanish. The main financial calculations are now consistent, and several previously reported issues have been corrected. However, the following items must still be completed

Momentum Network <support@momentumnetwork.net>

Oct 14, 2026, 9:07 PM

New

Request to Add ID & Country Search to Icon

Hi Team, Could you please add the ability to search by ID and Country in the Icon section? Currently, searching by ID does not appear to be working correctly, so we would like this functionality reviewed and fixed. Please make sure the search allows us

Matt Swanson <matthew.swanson@booster.eco>

Oct 14, 2026, 9:06 PM

New

Re: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately

Hi Matthew, Kindly check the updates below. We have updated the Affiliate Back Office dashboard to improve the mobile browser view and responsiveness. The credit purchase option is already available on the mobile browser, and the purchase flow wo

QAG <qag@sunsoftny.com>

Oct 14, 2026, 8:15 PM

New

What's next for Nacha's fraud rules

Guidance from Nacha on where teams stand.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏

The Plaid Team <events@plaid.com>

Oct 14, 2026, 7:52 PM

New

Create Recurring Subscription – Lydia Cruz | Client ID 486301

Hello Team, Please create a new recurring membership subscription for Lydia Cruz, Client ID 486301, using the applicable membership amount and billing date on her account. Please confirm once the subscription has been created. Best regards, Raúl

Momentum Network <support@momentumnetwork.net>

Oct 14, 2026, 7:47 PM

New

Remove Saved Card – Lydia Salcedo Sosa | Client ID 314575

Hello Team, Please remove the saved card ending in 0464 from the account of Lydia Salcedo Sosa, Client ID 314575. Please confirm once the card has been removed. Best regards, Raúl García COO & Compliance Momentum Network

Momentum Network <support@momentumnetwork.net>

Oct 14, 2026, 7:47 PM

New

Email Notifications Not Being Received – Ashley Valdez

Hello Team, Please investigate an issue affecting Ashley Valdez, who reports that she is no longer receiving Back Office email notifications. Email address: info@aawealthsolutions.com The affected notifications include: * New client regist

Momentum Network <support@momentumnetwork.net>

Oct 14, 2026, 7:09 PM

New

Re: [Sun Soft Inc] Re: Required Updates to Advanced Partners Genealogy and Advanced Genealogy

Hello Team, I reviewed the updated partner information panel that opens on the right when single-clicking a partner. So far, the information displayed looks correct. However, the panel’s visual design and the double-click functionality still require th

Momentum Network <support@momentumnetwork.net>

Oct 14, 2026, 7:01 PM

New

Re: Consultant Back Office Dashboard Design – Review and Feedback

Dear Steve, Thank you for sharing the Consultant Back Office dashboard design. We will carefully review the dashboard and its features over the next few days and provide you with our feedback, including any suggestions or necessary adjustments. Thank y

Luca Bianchi <luca.bianchi@starline-italia.com>

Oct 14, 2026, 6:41 PM

New

Re: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately

Hi Matthew, Kindly check the updates below. We have updated the Affiliate Back Office dashboard to improve the mobile browser view and responsiveness. The credit purchase option is already available on the mobile browser, and the purchase flow wo

QAG <qag@sunsoftny.com>

Oct 14, 2026, 6:05 PM

New

Re: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately

Hi Matthew, Kindly check the updates below. We have updated the Affiliate Back Office dashboard to improve the mobile browser view and responsiveness. The credit purchase option is already available on the mobile browser, and the purchase flow wo

QAG <qag@sunsoftny.com>

Oct 14, 2026, 5:50 PM

New

Re: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately

Hi Matthew, Kindly check the updates below. We have updated the Affiliate Back Office dashboard to improve the mobile browser view and responsiveness. The credit purchase option is already available on the mobile browser, and the purchase flow wo

QAG <qag@sunsoftny.com>

Oct 14, 2026, 5:50 PM

New

Re: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately

Hi Matthew, Kindly check the updates below. We have updated the Affiliate Back Office dashboard to improve the mobile browser view and responsiveness. The credit purchase option is already available on the mobile browser, and the purchase flow wo

QAG <qag@sunsoftny.com>

Oct 14, 2026, 5:49 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Investigate Apple Pay “not set up” message during in-app checkout

##- Please type your reply above this line -## Your request (202530760) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 12:14 EDT Hi, We have investigated and re

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 4:14 PM

New

[Sun Soft Inc] Re: Fwd: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately

##- Please type your reply above this line -## Your request (202530781) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 12:05 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 4:05 PM

New

Re: Booster Companion Mobile App

Hi team, Thanks for the submission and for letting me know. I tested it this morning and have feedback in three parts: fixes from testing, a design request for the voice chat screen, and a clarification of the visual direction for the Companion UI.

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 14, 2026, 3:47 PM

New

Ticket: 1188410734 – User: harveytilton – ID: 001.000.000.019 – Multiple issues: e-wallet credit consumption, CRM setup, contact import and Companion Atlas voice/customization

Hi Team, Please check the following case: * Username: harveytilton * Ticket Number: 1188410734 * ID: 001.000.000.019 * Issue Summary: The user is experiencing multiple issues across different features. They report that their $450 e-

Jose Genovese <jose.genovese@booster.eco>

Oct 14, 2026, 3:44 PM

New

Ticket: 321885705 – User: DebLeson – ID: 011.000.000.063 – Discrepancy in Marketing Credit Allocation

Hi Team, Please check the following case: * Username: DebLeson * Ticket Number: 321885705 * ID: 011.000.000.063 * Issue Summary: The user reports an issue with their Marketing Credit Allocation. Although 25% was allocated to the Sho

Jose Genovese <jose.genovese@booster.eco>

Oct 14, 2026, 3:35 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 11:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 3:10 PM

New

Onboarding that’s built to get you more sign-ups

Learn more.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏

Plaid <info@email.plaid.com>

Oct 14, 2026, 3:08 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530744) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 10:31 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 2:31 PM

New

Voter ID

Akka, PFA QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team Reinvent Innovation New York, USA

QAG <qag@sunsoftny.com>

Oct 14, 2026, 2:29 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

##- Please type your reply above this line -## Your request (202530782) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 10:14 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 2:14 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc It made no difference: These aren’t the issue here. Everything works properly after manually refreshing the page. This could be an AJAX, cookie, or similar issue. I think one of the plugins you installed is inter

István Ringhoffer <ringi.teszt@gmail.com>

Oct 14, 2026, 2:11 PM

New

[Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform

##- Please type your reply above this line -## Your request (202530717) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 09:54 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 1:55 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 09:46 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 1:46 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

Hi @Support Team - Sun Soft Inc Let’s replace the main heading text: Jutalékegyenleged elérte a limitet I haven’t received the other translations yet, and my colleagues are also reviewing the email to see if it works for them as it is. In the

István Ringhoffer <ringi.teszt@gmail.com>

Oct 14, 2026, 1:29 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202530781) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Oct 14, 2026, 12:35 PM

New

Fwd: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately

Dear Team, Please find the feedback received from the client. This is very urgent, so kindly review and address the issues on priority. Also, when users try to access the website through a mobile browser, they should be redirected to the mobile app.

QAG <qag@sunsoftny.com>

Oct 14, 2026, 12:35 PM

New

Fwd: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately

Dear Team, Please find the feedback from the client. Also, when someone tried to open on mobile browser, Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York,

QAG <qag@sunsoftny.com>

Oct 14, 2026, 12:34 PM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yukomix 2. Email: snymr0618@gmail.com 3. New Rank: Royal Penguine 4. Date: 1

GNG Community <noreply@gng.community>

Oct 14, 2026, 12:24 PM

New

[Sun Soft Inc] Re: ticket#2055714117 - username: queenazinwi - ID: 001.000.003.121 - Subscription Cancellation Verification & Token Balance Review

##- Please type your reply above this line -## Your request (202530776) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 07:30 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 11:30 AM

New

Re: Booster Companion Mobile App

Hello Hazel, The latest version of the app has been published on the Google Play Store and is now available for everyone to download. Please uninstall the old version and install the latest version from the Play Store. Kindly test it and share your

QAG <qag@sunsoftny.com>

Oct 14, 2026, 11:27 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 07:27 EDT Hi Hazel, Thank you, and please

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 11:27 AM

New

Re: Booster Companion Mobile App

Hello Hazel, The latest version of the app has been published on the Google Play Store and is now available for everyone to download. Please uninstall the old version and install the latest version from the Play Store. Kindly test it and share your

QAG <qag@sunsoftny.com>

Oct 14, 2026, 11:26 AM

New

Re: Booster Companion Mobile App

Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Reinvent Innovation Delivery Su

QAG <qag@sunsoftny.com>

Oct 14, 2026, 11:25 AM

New

Re: Booster Companion Mobile App

Hazel, In Play store the app got published and new version available. Please uninstall the old version and install the new version and give your feedback. Now everyone can download the app. IN app store (iOS) its still under review. Thank You.

QAG <qag@sunsoftny.com>

Oct 14, 2026, 11:19 AM

New

Re: Booster Companion Mobile App

Hazel, In Play store the app got published and new version available. Please uninstall the old version and install the new version and give your feedback. Now everyone can download the app. IN ap QAG Team Delivery Support Group, O: 315 231 6666

QAG <qag@sunsoftny.com>

Oct 14, 2026, 11:19 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc Users should not see any of this (a distributor may have a large downline); it should only be activated in the background. - Send the emails with a 5-minute delay. - Set the batch size to 100. - The number of people

István Ringhoffer <ringi.teszt@gmail.com>

Oct 14, 2026, 10:53 AM

New

[Sun Soft Inc] Re: Required Updates to Advanced Partners Genealogy and Advanced Genealogy

##- Please type your reply above this line -## Your request (202530767) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 05:48 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 9:48 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: Bee03 2. Email: masako.shirota02.08@gmail.com 3. New Rank: Royal Penguine 4.

GNG Community <noreply@gng.community>

Oct 14, 2026, 9:15 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc Yes, the issue occurs everywhere. Are you testing it the same way as shown in the video? I don't think so. 1. New user (clear cookies) 2. Go directly to the following page: https://naturalpetcaresystem.com/en/shop/

István Ringhoffer <ringi.teszt@gmail.com>

Oct 14, 2026, 8:44 AM

New

[Sun Soft Inc] Re: Fwd: Logic problem for negative cashback

##- Please type your reply above this line -## Your request (202530775) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 03:23 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 7:23 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review

##- Please type your reply above this line -## Your request (202530779) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 02:39 EDT Hi, Kindly check the update bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 6:39 AM

New

[Sun Soft Inc] Re: Crown Council — Match Ranking Badge Design to Top Sections

##- Please type your reply above this line -## Your request (202530758) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 01:14 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 5:14 AM

New

[Sun Soft Inc] Re: Replace Default Partner Avatars with a Gender-Neutral Icon

##- Please type your reply above this line -## Your request (202530768) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 01:13 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 5:13 AM

New

[Sun Soft Inc] Re: Netsoft Bug — Blank Page When Clicking “View More” in Top Crown Council

##- Please type your reply above this line -## Your request (202530770) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 01:13 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 5:13 AM

New

[Sun Soft Inc] Re: Update Wording in Customer Declined Membership Email

##- Please type your reply above this line -## Your request (202530759) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 01:11 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 14, 2026, 5:11 AM

New

Re: [Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review

Hi team, Quick correction: I shared the wrong contact email for some of the new trigger email designs. Please replace support@booster.eco with info@booster.eco everywhere it appears, including mailto links, footers and reply-to fields. Every email s

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 13, 2026, 10:23 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Subject: Affiliate Pro: decisions and changes after Booster's review Hi team, We reviewed Affiliate Pro with the Booster leadership today. Thank you for the work so far. The core product works and the team liked it. Below are the decisions, what sta

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 13, 2026, 10:16 PM

New

New Compensation Plan Implementation — Partner Packages, Enrollment Flow, and Approval Before Launch

Hi Team, We are updating Momentum Network’s current compensation plan. Attached are the Official Compensation Plan Version 3.0 in English and Spanish, along with the reference images for the enrollment changes. The primary focus is introducing two P

Momentum Network <support@momentumnetwork.net>

Oct 13, 2026, 10:00 PM

New

Consultant Back Office Dashboard Design – Review and Feedback

Dear Luca, We are pleased to share the Consultant Back Office dashboard design for your review: https://vermillion-dusk-e284a1.netlify.app/ Kindly review the design and share your feedback. If any required fields or information are missing, pleas

QAG <qag@sunsoftny.com>

Oct 13, 2026, 9:22 PM

New

URGENT — Priority #1: Partner Agreement Implementation and Mandatory Electronic Signature

Hi Team, Attached are the English and Spanish versions of the Independent Momentum Partner Distributor Agreement, which governs the business relationship between Momentum Network Financial LLC and each Independent Momentum Partner. Please implement

Momentum Network <support@momentumnetwork.net>

Oct 13, 2026, 9:15 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

If I can jump in here for a second, all product pages will be provided with the layouts we need. The existing product pages should be aligned with the UI/UX revamp reflected throughout the rest of the platform in the meantime. We need consistency across

Matt Swanson <matthew.swanson@booster.eco>

Oct 13, 2026, 9:10 PM

New

Tomorrow: run client relationships without the CRM headache

Connect your client conversations, next steps, and delivery work in ClickUp.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 13, 2026, 8:02 PM

New

Re: [Sun Soft Inc] Re: Update Wording in Customer Declined Membership Email

Confirmed El mar, 13 oct 2026 a la(s) 9:11 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530759) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 13, 2026, 6:31 PM

New

Re: [Sun Soft Inc] Re: Netsoft Bug — Blank Page When Clicking “View More” in Top Crown Council

Confirmed El mar, 13 oct 2026 a la(s) 6:19 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530770) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 13, 2026, 6:31 PM

New

Re: [Sun Soft Inc] Re: Replace Default Partner Avatars with a Gender-Neutral Icon

Confirmed El mar, 13 oct 2026 a la(s) 6:08 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530768) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 13, 2026, 6:30 PM

New

Re: [Sun Soft Inc] Re: Crown Council — Match Ranking Badge Design to Top Sections

Confirmed El mar, 13 oct 2026 a la(s) 3:44 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530758) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 13, 2026, 6:29 PM

New

URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately

URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately The mobile browser version of the Affiliate Back Office has a critical issue: affiliates currently have no way to purchase credits from the mobile dashboard. This needs to be fixed immediatel

Matt Swanson <matthew.swanson@booster.eco>

Oct 13, 2026, 5:57 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Thanks for your response. Also wanted to ask if the information in the Affiliate Pro landing page is inaccurate on purpose? Screenshot attached. Once we have landed on the complete information for this product we will send you the updated t

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 13, 2026, 5:52 PM

New

Zoom call at 1

Hello Connie, We are waiting for you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007

QAG <qag@sunsoftny.com>

Oct 13, 2026, 5:03 PM

New

Re: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hello, Just following up on this. Also, could you please reset the two-factor authentication (2FA) on my account so I can set it up again by scanning a new QR code? My authenticator app had four separate codes under the same email, and I couldn’t

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 13, 2026, 4:39 PM

New

ticket#2055714117 - username: queenazinwi - ID: 001.000.003.121 - Subscription Cancellation Verification & Token Balance Review

Hi team, Could you please help complete the review of this account? Username: queenazinwi User ID: 001.000.003.121 Customer ticket: 205571411 The user is requesting confirmation regarding the cancellation of the Ignite Pro service for $49 and int

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 13, 2026, 3:59 PM

New

Instant onboarding with just a phone number

Onboard returning Plaid users quickly with Plaid Layer.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏

Plaid <info@email.plaid.com>

Oct 13, 2026, 3:53 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 11:49 EDT Hello, We have implemented the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 3:49 PM

New

Your projects should update themselves

Keep everyone in the loop without the follow-ups.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 13, 2026, 3:47 PM

New

[Sun Soft Inc] Re: CRC API 403 Error — Additional Details Requested

##- Please type your reply above this line -## Your request (202530757) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 11:44 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 3:44 PM

New

Re: Booster Companion Mobile App

Hazel, The issue has been fixed in version 58, and we have already uploaded and submitted this version to both stores for production review. We will keep you updated once we receive the approval. Thank you. Delivering with Excellence, Ste

QAG <qag@sunsoftny.com>

Oct 13, 2026, 3:23 PM

New

Re: Booster Companion Mobile App

Hazel, The issue has been fixed in version 58, and we have already uploaded and submitted this version to both stores for production review. We will keep you updated once we receive the approval. Thank you. Delivering with Excellence, Ste

QAG <qag@sunsoftny.com>

Oct 13, 2026, 3:22 PM

New

Re: Booster Companion Mobile App

Hello, Thanks for confirming. I can still see the error on the version 57 of the app I have on my phone, I assume the updated one is the one you uploaded? Please confirm. And yes, keep us posted on the confirmation from google and play store. Tha

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 13, 2026, 2:59 PM

New

Re: Booster Companion Mobile App

Hello Hazel, We have fixed the scrolling issue and submitted the updated app to both the Apple App Store and Google Play Store. The app is currently under review, and once approved, it can be published at any time. We will keep you updated on the

QAG <qag@sunsoftny.com>

Oct 13, 2026, 2:56 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202530775) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Oct 13, 2026, 2:52 PM

New

Fwd: Logic problem for negative cashback

Dear Team, Please find the email from the client below: Thanks. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Ott

QAG <qag@sunsoftny.com>

Oct 13, 2026, 2:52 PM

New

Re: German Interpreter for Client Zoom

Dear Connie, The interpreter is waiting to be accepted in the meeting. Cordially, Andre Prado, Interpreting Project Manager Day Translations, Inc. Create Something Beautiful | Go Global Email: interpreting@daytranslations.com Ph

Interpreting DayTranslations <interpreting@daytranslations.com>

Oct 13, 2026, 2:45 PM

New

[Sun Soft Inc] Re: Missing member on admin

##- Please type your reply above this line -## Your request (202530772) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 10:25 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 2:25 PM

New

Re: German Interpreter for Client Zoom

Dear Ms. Morit,z We are sorry that the interpreter assigned did not join because of a last minute emergency. Mr. Clifford Clavel will join the meeting in the next few minutes. Cordially, Andre Prado, Interpreting Project Manager Day Trans

Interpreting DayTranslations <interpreting@daytranslations.com>

Oct 13, 2026, 2:25 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 10:17 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 2:17 PM

New

[Sun Soft Inc] Re: Missing Business Associate Rank and $40 Rank Bonus — ID 128986

##- Please type your reply above this line -## Your request (202530761) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 10:15 EDT Hi, Thank you for the request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 2:15 PM

New

Re: Booster Companion Mobile App

Hi team, Just following up with Bric’s note. Do you have any updated here? Haste scroll button been fixed? Have you submitted the app? We need the app to be live on the 15th so we appreciate your prompt reply here. Best, From: Bric Zaldivar

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 13, 2026, 2:04 PM

New

Fwd: Logic problem for negative cashback

Dear Team, Please find the email from the client below: QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Otto Fischer <

QAG <qag@sunsoftny.com>

Oct 13, 2026, 2:00 PM

New

Fwd: Logic problem for negative cashback

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Otto Fischer <otto.fischer@prismasolutions.ro> Subject: Logic problem

QAG <qag@sunsoftny.com>

Oct 13, 2026, 1:59 PM

New

Re: German Interpreter for Client Zoom

Hello just making sure someone is coming on for our presentation today, Tues Oct 13th at 10am ET. I have not heard or got confirmation that someone is available. Here is the zoom details: Attendees can join this meeting from a computer, tablet, or smart

Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>

Oct 13, 2026, 1:53 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530744) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 09:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 1:18 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc The issue still persists, and yes, I’ve cleared the cookies: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt.

István Ringhoffer <ringi.teszt@gmail.com>

Oct 13, 2026, 1:18 PM

New

[Sun Soft Inc] Re: Update Wording in Customer Declined Membership Email

##- Please type your reply above this line -## Your request (202530759) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 09:11 EDT Hi, Thank you for the request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 1:11 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 09:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 1:10 PM

New

Re: Required Account Access and Integration Details

Hello Valentina, Thank you for sharing the access details. We have received your email and will check and get back to you. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315

QAG <qag@sunsoftny.com>

Oct 13, 2026, 12:59 PM

New

[Sun Soft Inc] Re: translations - menu

##- Please type your reply above this line -## Your request (202530773) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 08:44 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 12:44 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc I’m not experiencing this type of issue on the staging5 test server. Let’s update the affected plugins, then. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny

István Ringhoffer <ringi.teszt@gmail.com>

Oct 13, 2026, 12:19 PM

New

Re: [Sun Soft Inc] Re: Missing member on admin

Thank you for clarifying, unfortunately I did not have the users email address, we only tend to have the member id and that was what I was looking for; on another note the second page did not show when I logged into admin, I will check again and get back

Saima Chaudhury - COO <saima.c@gng.community>

Oct 13, 2026, 12:13 PM

New

Re: [Sun Soft Inc] Re: translations - menu

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 13., K, 12:38): ##- Please type your reply above this line -## Your request (202530773) has be

István Ringhoffer <ringi.teszt@gmail.com>

Oct 13, 2026, 12:02 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 07:51 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 11:51 AM

New

[Sun Soft Inc] Re: Ticket: 349789112 – User: kyte – ID: 061.000.000.239 – Old and New BTEC Wallets Switched Issue

##- Please type your reply above this line -## Your request (202530753) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 07:00 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 11:01 AM

New

[Sun Soft Inc] Re: translations - menu

##- Please type your reply above this line -## Your request (202530773) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 06:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 10:38 AM

New

[Sun Soft Inc] Re: Netsoft Bug — Blank Page When Clicking “View More” in Top Crown Council

##- Please type your reply above this line -## Your request (202530770) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 06:19 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 10:19 AM

New

[Sun Soft Inc] Re: Replace Default Partner Avatars with a Gender-Neutral Icon

##- Please type your reply above this line -## Your request (202530768) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 06:08 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 10:08 AM

New

[Sun Soft Inc] Re: Ticket: 1463487486 – User: Aibooster – ID: 061.000.000.098 – Gemini Pro Model System Date Issue

##- Please type your reply above this line -## Your request (202530751) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 06:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 10:07 AM

New

[Sun Soft Inc] Re: Missing member on admin

##- Please type your reply above this line -## Your request (202530772) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 06:04 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 10:04 AM

New

translations - menu

Hi @Support Team - Sun Soft Inc Please set up the translations: HU: Értesítések EN: Notifications DE: Benachrichtigungen ESP: Notificaciones Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Oct 13, 2026, 9:42 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc No. We want to send it through the messaging module you’ve just created: We’d like to use this to send a notification to everyone. This functionality is already in place, but because the large downline means sendin

István Ringhoffer <ringi.teszt@gmail.com>

Oct 13, 2026, 9:37 AM

New

[Live Tomorrow] Fraud Prevention Starter Kit: Build your anti-fraud shield (1 hour)

Hi Sunsoft, Quick heads-up: tomorrow I am going live to show you how to deploy our zero-code Fraud Prevention Starter Kit and protect your platform against bad actors. Learn how to catch risk signals silently and automate threat responses—directly

Sumsub Team <team@sumsub.com>

Oct 13, 2026, 8:16 AM

New

Missing member on admin

Hi team; We had a member xia that ranked Royal on the 2nd October, I was not able to find their details on the distributor list when I log into the admin back office, can you please check? Thank you -- Yours sincerely, Saima Chaudhury Chie

Saima Chaudhury - COO <saima.c@gng.community>

Oct 13, 2026, 8:12 AM

New

[Sun Soft Inc] Re: Commmission breakdown

##- Please type your reply above this line -## Your request (202530727) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 04:08 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 8:09 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc The issue doesn’t occur in the staging5 webshop, but it still isn’t working properly in the live webshop. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com

István Ringhoffer <ringi.teszt@gmail.com>

Oct 13, 2026, 8:06 AM

New

Re: [Sun Soft Inc] Re: Commmission breakdown

Ok Thank you On 13.10.2026 07:24 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530727) has been updated. To add additional comments, reply to this email. Support Team - Sunsof

Saima Chaudhury - COO <saima.c@gng.community>

Oct 13, 2026, 8:06 AM

New

[Sun Soft Inc] Re: Sponsor Change Request — Merlin Santiago (ID 763541)

##- Please type your reply above this line -## Your request (202530762) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 04:05 EDT Hi, Thank you for the request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 8:05 AM

New

Re: Required Account Access and Integration Details

Good morning Please find below what you requested. Should any links be missing, please let me know. Warm regards * Consultant - Preferred Customer Portal- * You can use the login credentials associated with this account : info@starline-e

Valentina Colombo <valentina.colombo@starline-italia.com>

Oct 13, 2026, 8:02 AM

New

[Sun Soft Inc] Re: Sponsor Change Request – Michael John Aviles (ID 944512)

##- Please type your reply above this line -## Your request (202530771) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 03:59 EDT Hi, Thank you for the request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 7:59 AM

New

[Sun Soft Inc] Re: Crown Council — Match Ranking Badge Design to Top Sections

##- Please type your reply above this line -## Your request (202530758) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 03:44 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 7:44 AM

New

[Sun Soft Inc] Re: Sponsor Change Request — Hecmarie Virella Garcia (ID 525853)

##- Please type your reply above this line -## Your request (202530763) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 03:43 EDT Hi, Thank you for the request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 7:43 AM

New

Re: Booster Companion Mobile App

Hi Team, Following up on your latest update, has the close button issue Hazel reported been fixed and verified? You mentioned planning to submit the app for review after completing this fix. Please confirm whether it has now been submitted to both Apple

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 13, 2026, 7:33 AM

New

[Sun Soft Inc] Re: Ticket: 1175358384 – User: TeeVee68 – ID: 061.000.000.066 – Missing Crypto Balance and Stakes Display Issue

##- Please type your reply above this line -## Your request (202530754) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 03:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 7:26 AM

New

[Sun Soft Inc] Re: Ticket: 1099105198 – User: queenazinwi – ID: 001.000.003.121 – BTEC Wallet Migration Status and Gold Tier Staked Tokens Location Issue

##- Please type your reply above this line -## Your request (202530756) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 03:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 7:07 AM

New

[Sun Soft Inc] Re: Sponsor Change — Juan Fleitas Jr (ID 124159)

##- Please type your reply above this line -## Your request (202530765) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 02:48 EDT Hi, Thank you for the request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 6:48 AM

New

[Sun Soft Inc] Re: Ticket: 34293135 – User: kyte – ID: 061.000.000.239 – All Purchases Category Display and Booster Brand Store Labeling Issue

##- Please type your reply above this line -## Your request (202530749) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 02:41 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 6:41 AM

New

[Sun Soft Inc] Re: Ticket: 1271327526 – User: zenobialewis – ID: 001.000.000.068 – 2FA Verification and QR Code Scanning Issue

##- Please type your reply above this line -## Your request (202530748) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 02:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 6:39 AM

New

[Sun Soft Inc] Re: Commmission breakdown

##- Please type your reply above this line -## Your request (202530727) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 02:24 EDT Hi, Kindly note that, based on

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 6:24 AM

New

[Sun Soft Inc] Re: Urgent – Remove Partner from Cancellation Report and Prevent Account Cancellation

##- Please type your reply above this line -## Your request (202530766) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 02:19 EDT Hi, Thank you for the request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 6:19 AM

New

[Sun Soft Inc] Re: Create Recurring Subscription — Daniella Delgado, ID 302200

##- Please type your reply above this line -## Your request (202530769) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 02:18 EDT Hi, Thank you for the request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 13, 2026, 6:18 AM

New

Sponsor Change Request – Michael John Aviles (ID 944512)

Hi Team, Please update the sponsor for Michael John Aviles, Customer ID 944512, so he becomes a direct customer of Marienyelin Aviles, Partner ID 232534. Please confirm once the change is completed. Thank you, Raúl García

Momentum Network <support@momentumnetwork.net>

Oct 13, 2026, 3:39 AM

New

Netsoft Bug — Blank Page When Clicking “View More” in Top Crown Council

Hello Team, In Netsoft, clicking “View More” in the Top Crown Council section opens a blank page instead of displaying the full report. Please investigate and correct this issue so the button opens the complete Top Crown Council report properly. Scr

Momentum Network <support@momentumnetwork.net>

Oct 13, 2026, 1:38 AM

New

Create Recurring Subscription — Daniella Delgado, ID 302200

Hello Team, Please create the recurring subscription for the following customer, with a billing date of 11/10/2026, using the amount applicable to her membership plan: * Name: Daniella Delgado * Customer ID: 302200 Please confirm once

Momentum Network <support@momentumnetwork.net>

Oct 13, 2026, 1:09 AM

New

Replace Default Partner Avatars with a Gender-Neutral Icon

Hello Team, Please replace the default avatars displayed for partners who have not uploaded a profile photo with a generic, gender-neutral icon. As shown in the attached screenshot, Rene Rodriguez (Partner ID 718570) is male, but his profile display

Momentum Network <support@momentumnetwork.net>

Oct 12, 2026, 10:37 PM

New

Required Updates to Advanced Partners Genealogy and Advanced Genealogy

Hello Team, After reviewing Advanced Partners Genealogy and Advanced Genealogy, I need the following changes implemented in both reports. Please refer to the attached screenshots, using Julio Fernández, Partner ID 737933, as an example. 1. Redesign

Momentum Network <support@momentumnetwork.net>

Oct 12, 2026, 10:24 PM

New

Urgent – Remove Partner from Cancellation Report and Prevent Account Cancellation

Hello Team, I hope you're doing well. Please review the following partner's account: Partner Name: Heidy Del Castillo Partner ID: 676490 Email: heidydel82@gmail.com Cancellation Date: October 6, 2026 Scheduled Expiration Date: October 23, 202

Momentum Network <support@momentumnetwork.net>

Oct 12, 2026, 9:50 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Thanks for your response. I went through the affiliate pro+ website and have some questions. You can see my findings and some questions on the presentation attached. Looking forward to your responses. Best, From: Support Team - Sun

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 12, 2026, 9:40 PM

New

Re: [Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform

Hi Team, Thank you for completing the latest corrections. We tested the platform again on October 12, 2026, using the live customer account connected to SmartCredit. Please note that this customer has never personally accessed or used the MAC platfo

Momentum Network <support@momentumnetwork.net>

Oct 12, 2026, 9:31 PM

New

Re: Booster Companion Mobile App

Hi team, Thanks for your response. Please keep us posted on anything regarding the submission. Looking forward to it being live. Best, From: QAG <qag@sunsoftny.com> Date: Monday, October 12, 2026 at 3:28 PM To: Bric Zaldivar <bric.zaldiva

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 12, 2026, 8:40 PM

New

Sponsor Change — Juan Fleitas Jr (ID 124159)

Hi Team, Please update the sponsor for client Juan Fleitas Jr (ID 124159) so he becomes a direct client of partner Anamary Oliva Gonzalez (ID 766551). Please confirm once the change has been completed. Best regards, Raúl García Momentum Network

Momentum Network <support@momentumnetwork.net>

Oct 12, 2026, 8:36 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email. We will try our best to complete the close-button fix and submit the app for review today. Regarding the October 15 timeline, since the app has already been approved earlier, we believe there is a good chanc

QAG <qag@sunsoftny.com>

Oct 12, 2026, 8:28 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email. We will try our best to complete the close-button fix and submit the app for review today. Regarding the October 15 timeline, since the app has already been approved earlier, we believe there is a good chanc

QAG <qag@sunsoftny.com>

Oct 12, 2026, 8:28 PM

New

Re: Booster Companion Mobile App

Hi, Only when I watch the recording, as I mentioned. From: QAG <qag@sunsoftny.com> Date: Monday, October 12, 2026 at 11:47 AM To: Hazel Del Fierro <hazel.delfierro@booster.eco> Cc: Bric Zaldivar <bric.zaldivar@booster.eco>; David C <david@sunsoft

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 12, 2026, 8:02 PM

New

Sponsor Change Request — Hecmarie Virella Garcia (ID 525853)

Hi Team, Please update the sponsor for Hecmarie Virella Garcia (Customer ID: 525853) so she is listed as a direct customer referral of Janille Garcia Cabrera (Customer ID: 933343). Please confirm once the change has been completed. Thank you, Ra

Momentum Network <support@momentumnetwork.net>

Oct 12, 2026, 7:48 PM

New

Sponsor Change Request — Merlin Santiago (ID 763541)

Hi Team, Please update the sponsor for Merlin Santiago (Customer ID: 763541) so he is listed as a direct customer referral of Joel Lopez (Customer ID: 602196). Please confirm once the change has been completed. Thank you, Raúl García Momentum N

Momentum Network <support@momentumnetwork.net>

Oct 12, 2026, 7:47 PM

New

Missing Business Associate Rank and $40 Rank Bonus — ID 128986

Hi Team, Orbel Rivero (Partner ID: 128986) has qualified for the first rank, Business Associate. The dashboard shows 100% completion, but his current rank still displays “No Rank,” and the $40 rank bonus has not been credited. Please correct this is

Momentum Network <support@momentumnetwork.net>

Oct 12, 2026, 7:45 PM

New

Re: [Sun Soft Inc] Re: IMPORTANT | Investigate Apple Pay “not set up” message during in-app checkout

Hi team, Yes, please push the updated build to TestFlight so we can test it. Please also add these emails to the testers list: * bric.zaldivar@booster.eco * matthew.swanson@booster.eco One additional detail: Matthew also encountered this err

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 12, 2026, 7:39 PM

New

Re: Proposal Request – Super Sam AI Agent Project

Dear Anna, I have created this as two kind of replies. Please check the documents in below link: Document 1: https://docs.google.com/document/d/1rrW6gFmRvBvsyiVDDLiGAhKH7kj9vkhunExzV9j7YXU/edit?usp=sharing Document 2: https://docs.google.com/docu

QAG <qag@sunsoftny.com>

Oct 12, 2026, 7:24 PM

New

Re: Proposal Request – Super Sam AI Agent Project

Dear Anna, I have created this as two kind of replies. Please check the documents in below link: Document 1: https://docs.google.com/document/d/1rrW6gFmRvBvsyiVDDLiGAhKH7kj9vkhunExzV9j7YXU/edit?usp=sharing Document 2: https://docs.google.com/docu

QAG <qag@sunsoftny.com>

Oct 12, 2026, 7:23 PM

New

Re: Booster Companion Mobile App

Hi Team, Thank you for the update and for taking care of the close-button issue. Would it be possible to make this small fix and submit the app for review today? We would really appreciate your help, as we’re aiming to have the app available on both sto

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 12, 2026, 7:21 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for confirming that you are not experiencing the background voice issue during live conversations and that it only appears in the recorded videos. Since you are using a third-party screen recorder like XRecorder, this could be

QAG <qag@sunsoftny.com>

Oct 12, 2026, 7:17 PM

New

Re: Booster Companion Mobile App

Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Reinvent Innovation Delivery Su

QAG <qag@sunsoftny.com>

Oct 12, 2026, 7:16 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for comnfimin tht you are not getting the feedback on live but only getting on the recorded videos. As you are using 3rd party screen recorder like x video records,, The microphone should be having issue. So we can close that is

QAG <qag@sunsoftny.com>

Oct 12, 2026, 7:15 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for comnfimin tht you are not getting the feedback on live but only getting on the recorded videos. As you are using 3rd party screen recorder like x video records,, The microphone should be having issue. but it will work withou

QAG <qag@sunsoftny.com>

Oct 12, 2026, 7:14 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for comnfimin tht you are not getting the feeback On Oct 12, 2026, at 13:54, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: I just recorded a new video from my iPhone: * You can see how the screen is lo

QAG <qag@sunsoftny.com>

Oct 12, 2026, 7:13 PM

New

Update Wording in Customer Declined Membership Email

Hi Team, Please update the automatic email sent to customers when their membership is in declined status. Replace: “To avoid any interruption to your credit restoration service, please reactivate your membership as soon as possible.” With:

Momentum Network <support@momentumnetwork.net>

Oct 12, 2026, 6:58 PM

New

Crown Council — Match Ranking Badge Design to Top Sections

Hi Team, Please replace the numbered crown badges in the Current Crown Council section with the same design used in Top Producers and Top Recruiters, as highlighted in the attached screenshot. Match the crown, number font, colors, size, and styling

Momentum Network <support@momentumnetwork.net>

Oct 12, 2026, 6:55 PM

New

CRC API 403 Error — Additional Details Requested

Hi Team, Credit Repair Cloud’s development team needs the following information to continue investigating the 403 error. They were unable to find sufficient details on their end. 1. Complete API request: * Full request URL (API key and secret

Momentum Network <support@momentumnetwork.net>

Oct 12, 2026, 6:49 PM

New

Cloudflare Connect is almost sold out. Claim your $200 off.

Save $200 with code COUNTMEIN before passes are gone. Cloudflare Connect · San Francisco Cloudflare Connect is almost sold out. Claim your $200 off. If you have been thinking about joining us in San Francisco, now is the time. Because time and av

Cloudflare <em@em1.cloudflare.com>

Oct 12, 2026, 5:57 PM

New

Re: Booster Companion Mobile App

I just recorded a new video from my iPhone: * You can see how the screen is locked when I want to scroll down to be able to click the “X” button when talking to an expert. I’ve mentioned this before. I am able to click, but only in a small corner; i

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 12, 2026, 5:54 PM

New

See what nazriyafahadh and 8 others shared

Catch up on Instagram nazriyafahadh, hiphoptamizha and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these email

Instagram <posts-recaps@mail.instagram.com>

Oct 12, 2026, 5:44 PM

New

Re: [Sun Soft Inc] Re: Commmission breakdown

Hi Team; Thank you for this just to confirm these were all the commissions paid out on the 3 top gold NFT's purchased. Regards Saima On 12.10.2026 12:47 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this

Saima Chaudhury - COO <saima.c@gng.community>

Oct 12, 2026, 5:38 PM

New

Ticket: 1099105198 – User: queenazinwi – ID: 001.000.003.121 – BTEC Wallet Migration Status and Gold Tier Staked Tokens Location Issue

Hi Team, Please check the following case: * Username: queenazinwi * Ticket Number: 1099105198 * ID: 001.000.003.121 * Issue Summary: The user is requesting an update on the status of their BTEC wallet token migration and guidance on

Jose Genovese <jose.genovese@booster.eco>

Oct 12, 2026, 5:25 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email and the videos. Could you please confirm if you are experiencing the background noise and multiple voices only when playing back the recorded videos, or if you are also hearing them while talking to the Companio

QAG <qag@sunsoftny.com>

Oct 12, 2026, 4:46 PM

New

Re: Booster Companion Mobile App

Hello, I’m testing today and something very odd is happening. I can only listen to the avatar, while testing, it does have a little late latency, but when I play the recording after to watch there is a second voice in the background. I have no other ap

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 12, 2026, 4:41 PM

New

Ticket: 1175358384 – User: TeeVee68 – ID: 061.000.000.066 – Missing Crypto Balance and Stakes Display Issue

Hi Team, Please check the following case: * Username: TeeVee68 * Ticket Number: 1175358384 * ID: 061.000.000.066 * Issue Summary: The user reported that both their crypto balance in their wallet and their active staking positions/st

Jose Genovese <jose.genovese@booster.eco>

Oct 12, 2026, 4:37 PM

New

Ticket: 349789112 – User: kyte – ID: 061.000.000.239 – Old and New BTEC Wallets Switched Issue

Hi Team, Please check the following case: * Username: kyte * Ticket Number: 349789112 * ID: 061.000.000.239 * Issue Summary: The user reported a functionality issue where their old and new BTEC wallets appear to be transposed or swi

Jose Genovese <jose.genovese@booster.eco>

Oct 12, 2026, 4:36 PM

New

Ticket: 1463487486 – User: Aibooster – ID: 061.000.000.098 – Gemini Pro Model System Date Issue

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1463487486 * ID: 061.000.000.098 * Issue Summary: The user reported that the Gemini Pro AI model in Booster Ignite is stating the current year is 2024

Jose Genovese <jose.genovese@booster.eco>

Oct 12, 2026, 4:23 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530744) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 12:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 4:22 PM

New

Ticket: 34293135 – User: kyte – ID: 061.000.000.239 – All Purchases Category Display and Booster Brand Store Labeling Issue

Hi Team, Please check the following case: * Username: kyte * Ticket Number: 34293135 * ID: 061.000.000.239 * Issue Summary: The user reported that when the "All Purchases" option is selected in their purchase history view, a section

Jose Genovese <jose.genovese@booster.eco>

Oct 12, 2026, 4:17 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Please continue testing with version 57, as we have made a few additional updates and uploaded the latest version to the internal track. Kindly check and give your feedback. Thank you. Delivering with Excellence, Steve Lee S

QAG <qag@sunsoftny.com>

Oct 12, 2026, 3:57 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Please continue testing with version 57, as we have made a few additional updates and uploaded the latest version to the internal track. Kindly check and give your feedback. Thank you. Delivering with Excellence, Steve Lee S

QAG <qag@sunsoftny.com>

Oct 12, 2026, 3:57 PM

New

Re: Booster Companion Mobile App

How do I get version 55? Im on the internal track and have version 57, screenshots attached. From: QAG <qag@sunsoftny.com> Date: Monday, October 12, 2026 at 7:23 AM To: Bric Zaldivar <bric.zaldivar@booster.eco> Cc: David C <david@sunsoftny.co

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 12, 2026, 3:46 PM

New

Ticket: 1271327526 – User: zenobialewis – ID: 001.000.000.068 – 2FA Verification and QR Code Scanning Issue

Hi Team, Please check the following case: * Username: zenobialewis * Ticket Number: 1271327526 * ID: 001.000.000.068 * Issue Summary: The user is unable to complete the 2FA verification setup when scanning the QR code to purchase a

Jose Genovese <jose.genovese@booster.eco>

Oct 12, 2026, 3:46 PM

New

[Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform

##- Please type your reply above this line -## Your request (202530717) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 11:42 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 3:42 PM

New

[Sun Soft Inc] Re: Admin Back Office: Downline and Subscription Reporting Fixes

##- Please type your reply above this line -## Your request (202530742) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 11:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 3:41 PM

New

[Sun Soft Inc] Re: Member Replacement

##- Please type your reply above this line -## Your request (202530747) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 11:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 3:32 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 11:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 3:13 PM

New

Fwd: Proposal Request – Super Sam AI Agent Project

FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work

David C <david@sunsoftny.com>

Oct 12, 2026, 3:03 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc It’s still not working properly. It only happens when I enter the following URL directly as a new user, but it should work in that case too. Please fix it: https://naturalpetcaresystem.com/en/shop/ Video: https://dr

István Ringhoffer <ringi.teszt@gmail.com>

Oct 12, 2026, 2:23 PM

New

[Sun Soft Inc] Re: Inactive members relocation

##- Please type your reply above this line -## Your request (202530746) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 10:20 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 2:20 PM

New

Member Replacement

Hi Team, Kindly arrange to place Member Username: Queen under Member Username: Tranmn at Level 1, replacing the inactive member Cecelia. Please confirm once the replacement has been completed. Thank you for your assistance Partner In Success

Anoop Lal <k10construct@gmail.com>

Oct 12, 2026, 2:18 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 09:59 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 1:59 PM

New

New login to your SpaceXAI account

Your SpaceXAI account has been accessed from a new IP address We've noticed a new login Hi Steve, We're notifying you by email of a new login to your SpaceXAI account: Time: Mon, 12 Oct 2026 13:25:57 +0000 IP address: 173.239.211.241 Locatio

SpaceXAI <noreply@x.ai>

Oct 12, 2026, 1:26 PM

New

Your SpaceXAI password was changed

The password for your SpaceXAI account was just changed Your password was changed Hi Steve, The password for your SpaceXAI account was just changed: Time: 12 Oct 2026, 13:25 UTC IP address: 173.239.211.241 Location: New York City, US Browse

SpaceXAI <noreply@x.ai>

Oct 12, 2026, 1:26 PM

New

SpaceXAI confirmation code: 738-964

Reset your password Hi Please use the code below to validate your email address. 738-964 If you did not reset your password, please ignore this email. SpaceXAI Team © 2026 SpaceXAI LLC For questions contact support@x.ai

SpaceXAI <noreply@x.ai>

Oct 12, 2026, 1:25 PM

New

SpaceXAI confirmation code: 706-899

Validate your email Hi, Thank you for creating a SpaceXAI account. Please use the code below to validate your email address. 706-899 If you did not create a new account, please ignore this email. SpaceXAI Team © 2026 SpaceXAI LLC For qu

SpaceXAI <noreply@x.ai>

Oct 12, 2026, 1:25 PM

New

Inactive members relocation

Hi Team, Kindly relocate all inactive members from Member Username: Tutuana1977 to Member Username: Mea65.. Thanks for your assistance Partner In Success Anoop Lal Project Manager - Sales and Marketing Australasia and North America anoop

Anoop Lal <k10construct@gmail.com>

Oct 12, 2026, 1:15 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Please fix this immediately, as it won’t even let customers pay by card... Let’s revert to the previous version instead... Üdvözlettel / Kind regards, Ringhoffer István István Ringhoffer <ringi.teszt@gmail.com> ezt írta (időpont: 2026. okt.

István Ringhoffer <ringi.teszt@gmail.com>

Oct 12, 2026, 1:11 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc It’s not working. I checked in incognito mode, and I also cleared everything in Chrome and recorded it. Please check video. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <su

István Ringhoffer <ringi.teszt@gmail.com>

Oct 12, 2026, 1:09 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 08:41 EDT Hi, We have tested the site as

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 12:41 PM

New

Re: Booster Companion Mobile App

Good Morning Bric, Please find the video in the link below. The chat option is also working fine. For testing purposes, we have added the reference code on all screens. The new version (55) is now available on the internal track. Kindly check and

QAG <qag@sunsoftny.com>

Oct 12, 2026, 12:22 PM

New

Re: Booster Companion Mobile App

Good Morning Bric, Please find the video in below link. The chat option also works fine. For testing reference we have added the ref code on all screen. The uploaded version(55) is now available on the internal track. Kindly check and give your feedbac

QAG <qag@sunsoftny.com>

Oct 12, 2026, 12:22 PM

New

Re: Booster Companion Mobile App

Good Morning Bric, Please find the video in below link. The chat option also works fine. For testing reference we have added the ref code on all screen. Kindly check and give your feedback. If you are having issue please share that. Video links; htt

QAG <qag@sunsoftny.com>

Oct 12, 2026, 12:20 PM

New

Re: Booster Companion Mobile App

Good Morning Bric, Please find the video in below link. The chat option also works fine. For testing reference we have added the ref code on all screen. Kindly check and give your feedback. If you are having issue please share that. Video links; htt

QAG <qag@sunsoftny.com>

Oct 12, 2026, 12:20 PM

New

[Sun Soft Inc] Re: Commmission breakdown

##- Please type your reply above this line -## Your request (202530727) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 07:46 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 11:47 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc It doesn’t work for me as a guest user... It displays the amount in HUF instead of EUR: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (i

István Ringhoffer <ringi.teszt@gmail.com>

Oct 12, 2026, 11:32 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 06:44 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 10:44 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc Yes, please delete the test messages. We would also like to use the messaging system to send messages to everyone in the future, so we need a way to send these messages periodically through the system. We plan to shar

István Ringhoffer <ringi.teszt@gmail.com>

Oct 12, 2026, 10:37 AM

New

[Sun Soft Inc] Re: Marketing Packs CTA Button and Messaging Update – Desktop and Mobile App

##- Please type your reply above this line -## Your request (202530743) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 06:00 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 10:00 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc Alright, let’s update it on the live webshop as well. Thanks in advance Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt.

István Ringhoffer <ringi.teszt@gmail.com>

Oct 12, 2026, 8:50 AM

New

Re: [Sun Soft Inc] Re: Commmission breakdown

Hi team; Thank you for this, can you please confirm that this is the total payouts across the binary and matching 4 level bonus paid to the relevant community members? As someone in the community must have Terumi0726 on their levels 3 and 4? Than

Saima Chaudhury - COO <saima.c@gng.community>

Oct 12, 2026, 8:20 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: minako121902 2. Email: 12190720minako@gmail.com 3. New Rank: Royal Penguine 4

GNG Community <noreply@gng.community>

Oct 12, 2026, 7:48 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: minako121902 2. Email: 12190720minako@gmail.com 3. New Rank: King Penguine 4.

GNG Community <noreply@gng.community>

Oct 12, 2026, 7:48 AM

New

[Sun Soft Inc] Re: Marketing Packs – Downloadable Data Export Fix

##- Please type your reply above this line -## Your request (202530741) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 03:43 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 7:43 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: minako1219 2. Email: 12190720minako@gmail.com 3. New Rank: Royal Penguine 4.

GNG Community <noreply@gng.community>

Oct 12, 2026, 7:37 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: minako1219 2. Email: 12190720minako@gmail.com 3. New Rank: King Penguine 4.

GNG Community <noreply@gng.community>

Oct 12, 2026, 7:37 AM

New

[Sun Soft Inc] Re: Member Replacement

##- Please type your reply above this line -## Your request (202530739) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 02:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 6:34 AM

New

[Sun Soft Inc] Re: URGENT – Customer Back Office Signature Popup Error Blocking Platform Access

##- Please type your reply above this line -## Your request (202530738) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 01:03 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 12, 2026, 5:03 AM

New

Marketing Packs CTA Button and Messaging Update – Desktop and Mobile App

Hi Team, I’d like to request an update to the “View Packs” CTA button in the Marketing Packs section. https://affiliate.booster.eco/user/campaignpackproduct/details Currently, the button blends in with the surrounding design and doesn’t stand out enoug

Matt Swanson <matthew.swanson@booster.eco>

Oct 12, 2026, 3:30 AM

New

Admin Back Office: Downline and Subscription Reporting Fixes

Hi David, I ran into several problems in the admin back office trying to pull basic team and subscription data. Please review and fix the following: 1) Top Affiliates report (Reports > Top Affiliates > Affiliate Onboarding Report) The Total Downl

Matt Swanson <matthew.swanson@booster.eco>

Oct 12, 2026, 3:13 AM

New

Marketing Packs – Downloadable Data Export Fix

Hi Team, Please review and update the downloadable data export within the Marketing Packs section of the platform. Currently, when downloading the spreadsheet, the columns for Total Sales and Credits are displaying zero values instead of the correct dat

Matt Swanson <matthew.swanson@booster.eco>

Oct 12, 2026, 2:44 AM

New

Notice: Content older than one year will be deleted from your free workspace starting December 10th, 2026

Messages and files older than one year will start to be deleted in 60 days ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Slack <no-reply@slack.com>

Oct 11, 2026, 3:45 PM

New

Member Replacement

Hi Team, Hope all is well, Kindly place member http://newmantutuana.communitycarecrowdfunding.com/cmVmNzQxLTE%3D under Member http://michaeldouglas.communitycarecrowdfunding.com/cmVmNzQzLTE%3D on the Level 1 Replacing Member Username: graceokono1959 (

Anoop Lal <k10construct@gmail.com>

Oct 11, 2026, 2:47 PM

New

Re: Booster Companion Mobile App

Hi Team, Please treat this as a top priority requiring immediate attention. We’re running out of time to meet the app submission windows. Please ensure Hazel’s feedback on the text chat button is implemented correctly without affecting any other functio

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 11, 2026, 10:57 AM

New

Re: [Sun Soft Inc] Re: URGENT – Customer Back Office Signature Popup Error Blocking Platform Access

Confirmed El sáb, 10 oct 2026 a la(s) 2:51 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530738) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 11, 2026, 1:47 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 07:38 EDT Hi, Kindly check the updates be

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 10, 2026, 11:38 AM

New

[Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records

##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 06:01 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 10, 2026, 10:01 AM

New

[Sun Soft Inc] Re: Ticket: 1574698195 – User: Aibooster – ID: 061.000.000.098 – Responsive Container and Layering Adjustment in Booster Flow

##- Please type your reply above this line -## Your request (202530732) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 05:54 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 10, 2026, 9:54 AM

New

[Sun Soft Inc] Re: Ticket: 741110268 – User: Aibooster – ID: 061.000.000.098 – Text Outside Container in Booster Flow Android Version

##- Please type your reply above this line -## Your request (202530730) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 05:53 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 10, 2026, 9:53 AM

New

[Sun Soft Inc] Re: ticket#1093344156 - username: Aibooster - ID: 061.000.000.098 - Mobile UI Layout Improvements – Center Calendar & Text Overflow Fix

##- Please type your reply above this line -## Your request (202530731) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 05:52 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 10, 2026, 9:52 AM

New

[Sun Soft Inc] Re: Membership Conversion and Recurring Subscription Update – Danielle Council (ID 454811)

##- Please type your reply above this line -## Your request (202530737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 04:05 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 10, 2026, 8:05 AM

New

[Sun Soft Inc] Re: ticket#2073785080 - username: Aibooster - ID: 061.000.000.098 - UI Layout / CSS Container Overlap Issue on Mobile Browser

##- Please type your reply above this line -## Your request (202530729) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 04:01 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 10, 2026, 8:01 AM

New

[Sun Soft Inc] Re: Ticket: 180816896 – User: MarleyEPI8 – ID: 031.000.000.003 – Deposit Balance Not Displayed in Booster Wallet

##- Please type your reply above this line -## Your request (202530734) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 02:53 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 10, 2026, 6:53 AM

New

[Sun Soft Inc] Re: URGENT – Customer Back Office Signature Popup Error Blocking Platform Access

##- Please type your reply above this line -## Your request (202530738) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 02:51 EDT Hi, Thank you for reporting thi

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 10, 2026, 6:51 AM

New

URGENT – Customer Back Office Signature Popup Error Blocking Platform Access

Hello Team, We have identified an urgent issue affecting the Customer Back Office that needs to be resolved immediately. When customers log in, the mandatory “Review & Accept Required Documents” popup appears, asking them to accept the Terms & Condi

Momentum Network <support@momentumnetwork.net>

Oct 10, 2026, 12:02 AM

New

Membership Conversion and Recurring Subscription Update – Danielle Council (ID 454811)

Hello Team, Please make the following updates to the membership listed below: Member Information: * Name: Danielle Council * Member ID: 454811 Required Changes: 1. Convert the membership from Partner to Customer. 2. Acti

Momentum Network <support@momentumnetwork.net>

Oct 9, 2026, 10:34 PM

New

Re: Booster Companion Mobile App

Sure. Pictures attached. No button to start a chat conversation. From: QAG <qag@sunsoftny.com> Date: Friday, October 9, 2026 at 4:34 PM To: Hazel Del Fierro <hazel.delfierro@booster.eco> Cc: Bric Zaldivar <bric.zaldivar@booster.eco>; Matt Swanso

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 9, 2026, 9:40 PM

New

Re: [Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform

Hi Development Team, We completed a full QA review using a live customer account connected to SmartCredit. Several previous corrections are now working; however, the following issues must be addressed before MAC is released publicly. 1. Debt Payoff

Momentum Network <support@momentumnetwork.net>

Oct 9, 2026, 8:39 PM

New

Re: [Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch

Confirmed El vie, 9 oct 2026 a la(s) 8:35 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530650) has been updated. To add additional comments, reply to th

Momentum Network <support@momentumnetwork.net>

Oct 9, 2026, 8:24 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your response. We will review this and get back to you. Meanwhile, Can you please share the Access to your current platform On Oct 9, 2026, at 09:32, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Steve

QAG <qag@sunsoftny.com>

Oct 9, 2026, 8:17 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your response. We will review this and get back to you. Meanwhile, Can you please share the Access to your c On Oct 9, 2026, at 09:32, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Steve pls find my co

QAG <qag@sunsoftny.com>

Oct 9, 2026, 8:17 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Could you please share a screenshot again showing where you are experiencing the issue? This will help us check and assist you further. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group

QAG <qag@sunsoftny.com>

Oct 9, 2026, 8:02 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Could you please share a screenshot again showing where you are experiencing the issue? This will help us check and assist you further. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group

QAG <qag@sunsoftny.com>

Oct 9, 2026, 8:02 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Could you please share a screenshot showing where you are experiencing the issue? This will help us check and assist you further. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG

QAG <qag@sunsoftny.com>

Oct 9, 2026, 7:58 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, I'm preparing a live demo of Affiliate Pro and Pro+ and went back into the boosterweb3@gmail.com test account today. The Pro+ subscription we activated on 3 Sep is no longer active, so I can't get into the Affiliate Pro dashboard. What I se

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 9, 2026, 7:24 PM

New

Re: [Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records

Confirmed El vie, 9 oct 2026 a la(s) 3:13 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to th

Momentum Network <support@momentumnetwork.net>

Oct 9, 2026, 7:22 PM

New

Ticket: 180816896 – User: MarleyEPI8 – ID: 031.000.000.003 – Deposit Balance Not Displayed in Booster Wallet

Hi Team, Please check the following case: * Username: MarleyEPI8 * Ticket Number: 180816896 * ID: 031.000.000.003 * Issue Summary: The user made a $6 USD test deposit via debit card. The transaction shows as successful in the transa

Jose Genovese <jose.genovese@booster.eco>

Oct 9, 2026, 7:06 PM

New

Great client relationships need better follow-through

Connect your client conversations, next steps, and delivery work in ClickUp.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 9, 2026, 5:08 PM

New

Re: Booster Companion Mobile App

Hi team, Thanks for the credits. I’ve been testing today, and the one thing I cant seem to find is the button to start a chat conversation with the companion. Can you please provide an update on that? We need a response on this ASAP, as the app w

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 9, 2026, 4:59 PM

New

[Sun Soft Inc] Re: Commmission breakdown

##- Please type your reply above this line -## Your request (202530727) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 11:45 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 9, 2026, 3:45 PM

New

Ticket: 1574698195 – User: Aibooster – ID: 061.000.000.098 – Responsive Container and Layering Adjustment in Booster Flow

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1574698195 * ID: 061.000.000.098 * Issue Summary: The user requested UI adjustments in Booster Flow to fix layout responsiveness and element z-index/la

Jose Genovese <jose.genovese@booster.eco>

Oct 9, 2026, 3:29 PM

New

ticket#1093344156 - username: Aibooster - ID: 061.000.000.098 - Mobile UI Layout Improvements – Center Calendar & Text Overflow Fix

Hi Team, Please review and apply the following UI/CSS adjustments for the mobile view on boosterflow.ai/dashboard: 1. Center Justify Calendar: The calendar widget needs to be centered within its container for proper alignment on mobile screens.

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 9, 2026, 3:28 PM

New

Ticket: 741110268 – User: Aibooster – ID: 061.000.000.098 – Text Outside Container in Booster Flow Android Version

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 741110268 * ID: 061.000.000.098 * Issue Summary: The user reported a visual layout glitch on the Android mobile version within Booster Flow. Specifical

Jose Genovese <jose.genovese@booster.eco>

Oct 9, 2026, 3:22 PM

New

ticket#2073785080 - username: Aibooster - ID: 061.000.000.098 - UI Layout / CSS Container Overlap Issue on Mobile Browser

Hi Team, Could you please review and fix a UI display bug reported by a user on mobile web browsers? Issue Description: On mobile screen view (specifically under boosterflow.ai/av), the layout containers and text elements (e.g., Working Hours schedule

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 9, 2026, 3:21 PM

New

Re: Booster Companion Mobile App

Hello Hazel, We have added the credits to the mentioned account. Kindly check and give your feedback. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qa

QAG <qag@sunsoftny.com>

Oct 9, 2026, 3:19 PM

New

Re: Booster Companion Mobile App

Hello Hazel, We have added the credits to the mentioned account. Kindly check and give your feedback. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qa

QAG <qag@sunsoftny.com>

Oct 9, 2026, 3:16 PM

New

[Sun Soft Inc] Re: n8n Status and Deployment for the Merchant Platform

##- Please type your reply above this line -## Your request (202530725) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 11:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 9, 2026, 3:13 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: ticket#1327257747 - username: Teknoman - ID: 011.000.000.044 - Missing Staking History Display & APY Text Inconsistency Report

##- Please type your reply above this line -## Your request (202530715) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 10:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 9, 2026, 2:09 PM

New

[Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review

##- Please type your reply above this line -## Your request (202530599) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 09:51 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 9, 2026, 1:51 PM

New

[Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform

##- Please type your reply above this line -## Your request (202530717) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 09:36 EDT Hi, Thank you for sharing the de

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 9, 2026, 1:36 PM

New

Re: Required Account Access and Integration Details

Steve pls find my comment in red. Have a nice Weekend. Luca Bianchi Direttore Generale Hello Valentina, Thank you for your email and for sharing the updates. Please check our comments below: 1. PayPal We have received the

Luca Bianchi <luca.bianchi@starline-italia.com>

Oct 9, 2026, 1:32 PM

New

Commmission breakdown

Hi Team; On the 2nd October a member bought 3 Top Gold NFT Bundles for $30K. one on the top account Xia and 2 under the sponsor was Terumi0726 can you please give me a breakdown of all commissions paid out on this structure please. We are looking at

Saima Chaudhury - COO <saima.c@gng.community>

Oct 9, 2026, 12:36 PM

New

[Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch

##- Please type your reply above this line -## Your request (202530650) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 08:35 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 9, 2026, 12:36 PM

New

[Sun Soft Inc] Re: validation translate

##- Please type your reply above this line -## Your request (202530726) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 08:29 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 9, 2026, 12:29 PM

New

Re: [Sun Soft Inc] Re: validation translate

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 9., P, 12:42): ##- Please type your reply above this line -## Your request (202530726) has bee

István Ringhoffer <ringi.teszt@gmail.com>

Oct 9, 2026, 12:21 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your email. We are unable to see your comments. Could you please share them again? Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666

QAG <qag@sunsoftny.com>

Oct 9, 2026, 11:48 AM

New

Re: Required Account Access and Integration Details

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Oct 9, 2026, at 03:21, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Steve pls find my co

QAG <qag@sunsoftny.com>

Oct 9, 2026, 11:47 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

##- Please type your reply above this line -## Your request (202530681) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 07:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 9, 2026, 11:34 AM

New

[Sun Soft Inc] Re: validation translate

##- Please type your reply above this line -## Your request (202530726) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 06:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 9, 2026, 10:43 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 06:01 EDT Hi, Yes, we have installed the l

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 9, 2026, 10:01 AM

New

validation translate

Hi @Support Team - Sun Soft Inc We activated an add-on for the pickup point plugin that adds an extra validation step. I managed to add the Hungarian, English, and Spanish translations, but I can’t find the German one: https://naturalpetcaresystem.com

István Ringhoffer <ringi.teszt@gmail.com>

Oct 9, 2026, 9:38 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

Hi @Support Team - Sun Soft Inc It looks like it’s working properly now. I’m sending the Hungarian wording. I’ve sent the other translations back for correction. Please pay attention to the links. The email subject is as follows: Jutalékegyenlege

István Ringhoffer <ringi.teszt@gmail.com>

Oct 9, 2026, 9:10 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc Yes, it seems to be working correctly now. So, is this the latest version? Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt.

István Ringhoffer <ringi.teszt@gmail.com>

Oct 9, 2026, 8:15 AM

New

n8n Status and Deployment for the Merchant Platform

Hi team, I truthfully hope everyone's doing ok. Could you please confirm the current status of n8n for the Merchant Platform? It was working previously, and we need to understand where it is currently hosted and whether it is still operational. We int

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 9, 2026, 7:36 AM

New

[Sun Soft Inc] Re: Abandoned Users Report – Partner Search Not Showing All Accounts

##- Please type your reply above this line -## Your request (202530711) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 03:27 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 9, 2026, 7:27 AM

New

Re: Required Account Access and Integration Details

Steve pls find my comment in red. ________________________________ From: QAG <qag@sunsoftny.com> Sent: Thursday, October 08, 2026 22:34 To: Valentina Colombo <valentina.colombo@starline-italia.com> Cc: Luca Bianchi <luca.bianchi@starline-it

Luca Bianchi <luca.bianchi@starline-italia.com>

Oct 9, 2026, 7:22 AM

New

[Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records

##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 03:13 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 9, 2026, 7:13 AM

New

CCC WORLDWIDE LIMITED: first confirmation statement due by 17 November 2026

Confirmation statement CCC WORLDWIDE LIMITED: first confirmation statement due by 17 November 2026 Dear Anoop, CCC WORLDWIDE LIMITED was incorporated on 4 November 2025, so its first confirmation statement covers the year to 3 November 2026 and m

Customer Service <info@yourcompanyformations.co.uk>

Oct 9, 2026, 6:35 AM

New

[Sun Soft Inc] Re: Ticket: 158155655 – User: Aibooster – ID: 061.000.000.098 – MC Campaign Details Page Display Issue on Android

##- Please type your reply above this line -## Your request (202530724) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 02:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 9, 2026, 6:09 AM

New

Changelog: Stacked pull requests

Stacked pull requests October 8, 2026 Stacked pull requests are now displayed in Linear Diffs. Move through a stack and see review, CI, and merge status at a glance. Related PRs are grouped into a single collapsible row in Reviews, alongside their iss

Linear <changelog@updates.linear.app>

Oct 8, 2026, 11:09 PM

New

Ticket: 158155655 – User: Aibooster – ID: 061.000.000.098 – MC Campaign Details Page Display Issue on Android

Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 158155655 * ID: 061.000.000.098 * Issue Summary: The user reported that the Marketing Campaign (MC) details page is appearing completely blank on Andro

Jose Genovese <jose.genovese@booster.eco>

Oct 8, 2026, 10:17 PM

New

Re: Booster Companion Mobile App

hi! Are there any updates here? Thanks. From: QAG <qag@sunsoftny.com> Date: Wednesday, October 7, 2026 at 3:14 PM To: Hazel Del Fierro <hazel.delfierro@booster.eco> Cc: Bric Zaldivar <bric.zaldivar@booster.eco>; Matt Swanson <matthew.swanson@b

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 8, 2026, 10:04 PM

New

Re: Required Account Access and Integration Details

Hello Valentina, Thank you for your email and for sharing the updates. Please check our comments below: 1. PayPal We have received the access invitation. Thank you. 2. Nexi Could you please check with your payment gateway service provide

QAG <qag@sunsoftny.com>

Oct 8, 2026, 8:34 PM

New

Re: Required Account Access and Integration Details

Hello Valentina, Thank you for your email and for sharing the updates. Please check our comments below: 1. PayPal We have received the access invitation. Thank you. 2. Nexi Could you please check with your payment gateway service provide

QAG <qag@sunsoftny.com>

Oct 8, 2026, 8:32 PM

New

Re: Required Account Access and Integration Details

Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?

QAG <qag@sunsoftny.com>

Oct 8, 2026, 8:30 PM

New

Re: Required Account Access and Integration Details

Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?

QAG <qag@sunsoftny.com>

Oct 8, 2026, 8:28 PM

New

Re: Required Account Access and Integration Details

Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?

QAG <qag@sunsoftny.com>

Oct 8, 2026, 8:28 PM

New

Re: Required Account Access and Integration Details

Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?

QAG <qag@sunsoftny.com>

Oct 8, 2026, 8:27 PM

New

Re: Level Surge – Consolidated Requirements for Review and Confirmation

Hello, Below are the clarifications on the Level Surge questions you are asking about: Q1 – What counts toward the $3,000? Yes. The affiliate’s personal purchases and purchases from their directly registered members count toward the $3,000 qualificatio

Matt Swanson <matthew.swanson@booster.eco>

Oct 8, 2026, 8:15 PM

New

Re: Required Account Access and Integration Details

Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?

QAG <qag@sunsoftny.com>

Oct 8, 2026, 7:58 PM

New

Re: Required Account Access and Integration Details

Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?

QAG <qag@sunsoftny.com>

Oct 8, 2026, 7:57 PM

New

Re: Required Account Access and Integration Details

Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?

QAG <qag@sunsoftny.com>

Oct 8, 2026, 7:56 PM

New

Re: Required Account Access and Integration Details

Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?

QAG <qag@sunsoftny.com>

Oct 8, 2026, 7:55 PM

New

Re: Required Account Access and Integration Details

Hello Valentina, Thank you for you email and sharing the adapted. 1. Payola On Oct 8, 2026, at 11:14, Valentina Colombo <valentina.colombo@starline-italia.com> wrote: Dear All, Our replies are shown below in red. Thanks Warm Regards

QAG <qag@sunsoftny.com>

Oct 8, 2026, 7:54 PM

New

Re: Required Account Access and Integration Details

On Oct 8, 2026, at 11:14, Valentina Colombo <valentina.colombo@starline-italia.com> wrote: Dear All, Our replies are shown below in red. Thanks Warm Regards Valentina Colombo Executive Assistant General Manager <image.png> Starline S

QAG <qag@sunsoftny.com>

Oct 8, 2026, 7:34 PM

New

Re: [Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch

Hi Team, The document-upload feature is now working correctly. Thank you for fixing it. Please update the Support email notification to match the attached MAC design, using the MAC logo and navy, red, and white colors. The notification must displ

Momentum Network <support@momentumnetwork.net>

Oct 8, 2026, 6:58 PM

New

Re: [Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records

Confirmed El jue, 8 oct 2026 a la(s) 10:41 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 8, 2026, 6:50 PM

New

Re: [Sun Soft Inc] Re: Abandoned Users Report – Partner Search Not Showing All Accounts

Hi Team, Thank you for confirming the deletion of both memberships and for sharing the screenshots. We have contacted Credit Repair Cloud support about the 403 CloudFront error affecting the Affiliate Insert API and asked them to check for any firew

Momentum Network <support@momentumnetwork.net>

Oct 8, 2026, 6:19 PM

New

See amberlin91396, faith_gail28 and more in your feed

New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny

amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>

Oct 8, 2026, 5:48 PM

New

Re: German Interpreter for Client Zoom

Dear Connie, Thank you for sending this new request. Please see the quote below. We will go ahead and charge the card on file. Your Quote: VRI Interpretation Rate $108 USD per hour Minimum Time 1 hour Total $108 USD INTERPRETATION DETA

Interpreting DayTranslations <interpreting@daytranslations.com>

Oct 8, 2026, 4:12 PM

New

Your USPS rates just changed. See what's new.

Get the details, plus how Magic FX replaced freight brokers and 35 open tabs with LTL in ShipStation. ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ShipStation <no-reply@shipstation.com>

Oct 8, 2026, 3:23 PM

New

Re: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hello, Please grant me access to view these reports in Icon, this is what I can currently see: Best, From: QAG <qag@sunsoftny.com> Date: Thursday, October 8, 2026 at 8:03 AM To: Hazel Del Fierro <hazel.delfierro@booster.eco> Cc: Matt Swanson

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 8, 2026, 3:16 PM

New

Re: Required Account Access and Integration Details

Dear All, Our replies are shown below in red. Thanks Warm Regards Valentina Colombo Executive Assistant General Manager Starline S.r.l Piazza della Repubblica 5 21100 Varese – Italy Phone:+39 0332 1434287 Email: valentina

Valentina Colombo <valentina.colombo@starline-italia.com>

Oct 8, 2026, 3:15 PM

New

Re: German Interpreter for Client Zoom

Hello, NEW Zoom Link for Meeting I need an German interpreter for a zoom meeting with a client Tuesday October 13th at 10am eastern for our Demo Software Overview Zoom details below! Please charge credit card on file Attendees can join this me

Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>

Oct 8, 2026, 3:03 PM

New

Test

Test email QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007

QAG <qag@sunsoftny.com>

Oct 8, 2026, 2:55 PM

New

German Interpreter for Client Zoom

Hello I need an German interpreter for a zoom meeting with a client Tuesday October 13th at 10am eastern for our Demo Software Overview Zoom details below! Please charge credit card on file Attendees can join this meeting from a computer, tablet

Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>

Oct 8, 2026, 2:51 PM

New

[Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records

##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 10:41 EDT Hi, The requested update has bee

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 8, 2026, 2:41 PM

New

[Sun Soft Inc] Re: URGENT - Network comm statistics

##- Please type your reply above this line -## Your request (202530703) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 10:02 EDT Hi, Thank you for sharing the re

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 8, 2026, 2:03 PM

New

Re: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hello Hazel, Thank you for your feedback. The Merchant Pack activity can be tracked from the Admin side in ICON. You can view affiliates' Merchant Pack purchases, invitation activity, and other related tracking information through the two availab

QAG <qag@sunsoftny.com>

Oct 8, 2026, 1:03 PM

New

Level Surge – Consolidated Requirements for Review and Confirmation

Hello Matthew, We have reviewed all the emails and updated requirements shared for the Level Surge promotion, including the latest UI/UX designs and qualification logic. Based on these discussions, we have prepared the attached consolidated requirem

QAG <qag@sunsoftny.com>

Oct 8, 2026, 12:55 PM

New

Level Surge – Consolidated Requirements for Review and Confirmation

Hello Matthew, We have reviewed all the emails and updated requirements shared for the Level Surge promotion, including the latest UI/UX designs and qualification logic. Based on these discussions, we have prepared the attached consolidated requirem

QAG <qag@sunsoftny.com>

Oct 8, 2026, 12:52 PM

New

Re: Pay & Go — Enable Canadian Banking Institutions in Plaid

Hi Matthew, Kindly check the update. We have updated the Plaid country_codes parameter for Pay & Go to include Canada (CA) along with the existing US (US) configuration. We have also tested the integration and confirmed that Canadian financial in

QAG <qag@sunsoftny.com>

Oct 8, 2026, 12:25 PM

New

Re: Pay & Go — Enable Canadian Banking Institutions in Plaid

Hi Matthew, Kindly check the update. We have updated the Plaid country_codes parameter for Pay & Go to include Canada (CA) along with the existing US (US) configuration. We have also tested the integration and confirmed that Canadian financial in

QAG <qag@sunsoftny.com>

Oct 8, 2026, 12:24 PM

New

[Sun Soft Inc] Re: Abandoned Users Report – Partner Search Not Showing All Accounts

##- Please type your reply above this line -## Your request (202530711) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 07:19 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 8, 2026, 11:19 AM

New

[Sun Soft Inc] Re: Urgent: Missing Purchases, Slow Loading & VIP Disputed $160 Uber Gift Card Purchase

##- Please type your reply above this line -## Your request (202530721) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 07:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 8, 2026, 11:16 AM

New

[Sun Soft Inc] Re: IMPORTANT | Investigate Apple Pay “not set up” message during in-app checkout

##- Please type your reply above this line -## Your request (202530716) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 07:12 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 8, 2026, 11:12 AM

New

Fwd: Updated Level Surge Designs & Project Guidelines

Steve, another update on CR Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Date: October 8, 2026 at 12:48:46 AM EDT To: David

David C <david@sunsoftny.com>

Oct 8, 2026, 9:11 AM

New

Urgent: Missing Purchases, Slow Loading & VIP Disputed $160 Uber Gift Card Purchase

Hi team, Please urgently investigate “My Purchases.” It’s not showing all purchases, including some eGift Cards, and takes a very long time to load. Please also trace the full user journey for the purchase below on our side. Tillo has already been infor

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 8, 2026, 8:17 AM

New

[Live Training] Fraud Prevention Starter Kit: Build your anti-fraud shield (1 hour)

Hi Sunsoft, Lara here from the onboarding team. Outsmarting fraudsters and scaling your risk controls shouldn't slow your business down or create friction for legitimate users. Join us for an interactive live webinar where we’ll walk you thro

Sumsub Team <team@sumsub.com>

Oct 8, 2026, 8:17 AM

New

[Sun Soft Inc] Re: ticket#50664934 - username: Midlifeadventures - ID: 001.000.001.051 - Internal Error on Card Payment / Purchase Limit Error

##- Please type your reply above this line -## Your request (202530714) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 04:11 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 8, 2026, 8:11 AM

New

[Sun Soft Inc] Re: Ticket: 1232400278 – User: ConchitaAT – ID: 001.000.000.140 – BTEC Staking Failure

##- Please type your reply above this line -## Your request (202530719) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 04:10 EDT Hi, Kindly check the update belo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 8, 2026, 8:10 AM

New

[Sun Soft Inc] Re: paypercut plugin

##- Please type your reply above this line -## Your request (202530701) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 03:37 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 8, 2026, 7:37 AM

New

[Sun Soft Inc] Re: Partner-to-Customer Conversion – Lizaris V Seijo Marrero, ID 354861

##- Please type your reply above this line -## Your request (202530708) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 03:36 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 8, 2026, 7:36 AM

New

[Sun Soft Inc] Re: Fwd: Pay & Go — Enable Canadian Banking Institutions in Plaid

##- Please type your reply above this line -## Your request (202530718) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 03:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 8, 2026, 7:07 AM

New

[Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch

##- Please type your reply above this line -## Your request (202530650) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 03:06 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 8, 2026, 7:06 AM

New

[Sun Soft Inc] Re: Recurring Subscription Setup – Eunice Melendez (Partner ID 885675)

##- Please type your reply above this line -## Your request (202530720) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 02:38 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 8, 2026, 6:38 AM

New

The secret's out: Noah Kahan is coming to Cloudflare Connect.

Step onto the field at Oracle Park. Full concert access included with your pass. Cloudflare Connect · San Francisco The secret's out: Noah Kahan is coming to Cloudflare Connect. Three days of building the future of the web. One unforgettable nig

Cloudflare <em@em1.cloudflare.com>

Oct 8, 2026, 3:59 AM

New

Recurring Subscription Setup – Eunice Melendez (Partner ID 885675)

Hi Team, Please create a recurring monthly subscription of $149.99 for the following partner: Name: Eunice Melendez Partner ID: 885675 Start Date: November 6, 2026 Recurring Amount: $149.99 per month Please confirm once the recurring subscript

Momentum Network <support@momentumnetwork.net>

Oct 8, 2026, 1:25 AM

New

CCC WORLDWIDE LIMITED’s people with significant control need to verify their identity

This is an official email to the company’s registered email address from Companies House. If you’re a third-party agent who has received this email on behalf of the company, please forward this message to the company directors. CCC WORLDWIDE LIMITED’s peo

Companies House Notifications <companies.house.notifications@notifications.service.gov.uk>

Oct 7, 2026, 11:36 PM

New

Fwd: Level Surge – Feasibility Request

Additional input on CR Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Date: October 7, 2026 at 5:56:43 PM EDT To: David C <da

David C <david@sunsoftny.com>

Oct 7, 2026, 10:27 PM

New

Ticket: 1232400278 – User: ConchitaAT – ID: 001.000.000.140 – BTEC Staking Failure

Hi Team, Please check the following case: * Username: ConchitaAT * Ticket Number: 1232400278 * ID: 001.000.000.140 * Issue Summary: The user is attempting to stake their remaining BTEC tokens at a 10% rate using their new wallet. Ho

Jose Genovese <jose.genovese@booster.eco>

Oct 7, 2026, 10:11 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202530718) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Oct 7, 2026, 9:04 PM

New

Fwd: Pay & Go — Enable Canadian Banking Institutions in Plaid

Dear Team, Please find the email from the client below. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th

QAG <qag@sunsoftny.com>

Oct 7, 2026, 9:04 PM

New

Fwd: Pay & Go — Enable Canadian Banking Institutions in Plaid

Dear Team, Please find the email from the client Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Pay & Go — Enable Canadian Banking Institutions in Plaid Date: October 7, 2026 at 16:45:34 EDT To: QAG Team

QAG <qag@sunsoftny.com>

Oct 7, 2026, 9:03 PM

New

Re: Pay & Go — Enable Canadian Banking Institutions in Plaid

Hello Matthew, Thank you for sharing the details and confirmation from Plaid. We have noted the required configuration change to include Canada in the country codes for Pay & Go. We will update the configuration accordingly, test the flow for Can

QAG <qag@sunsoftny.com>

Oct 7, 2026, 9:02 PM

New

Pay & Go — Enable Canadian Banking Institutions in Plaid

Hi Team, Plaid has confirmed that our account is already provisioned for Canada. The issue is that our Link Token configuration is currently only requesting the US. Plaid confirmed that since August, our sessions have been using: country_codes: ["US"]

Matt Swanson <matthew.swanson@booster.eco>

Oct 7, 2026, 8:45 PM

New

Urgent Pre-Launch Corrections Required for the MAC Platform

Hi Development Team, We are preparing to launch the MAC platform worldwide. Before launch, the following issues must be corrected and fully regression-tested. I completed an end-to-end review using a live customer account connected to SmartCredit. T

Momentum Network <support@momentumnetwork.net>

Oct 7, 2026, 8:44 PM

New

Your ticket to best practices in ClickUp

Project management tips from expert Elliot Rossbach.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 7, 2026, 8:35 PM

New

The silent client relationship killer

See how high-performing teams run client relationships in ClickUp.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 7, 2026, 8:31 PM

New

Fwd: Level Surge – Feasibility Request (CR)

FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work

David C <david@sunsoftny.com>

Oct 7, 2026, 8:25 PM

New

Re: Our Ministree / Outlook Features and AI Questions

You’re very welcome Kim! Please reach out once you’ve identified the programs and our team will be happy to assist. Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.2

David C <david@sunsoftny.com>

Oct 7, 2026, 8:23 PM

New

Re: [Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch

Hi Team, There is an issue in MAC → Credit Optimization when submitting a client’s required documents. As shown in the attached screenshots, I selected both the client’s photo ID and proof of address (bill). Both files appear as “Ready,” and the sys

Momentum Network <support@momentumnetwork.net>

Oct 7, 2026, 8:18 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing your feedback. We will review this and get back to you. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny

QAG <qag@sunsoftny.com>

Oct 7, 2026, 8:13 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing your feedback. We will review this and get back to you. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny

QAG <qag@sunsoftny.com>

Oct 7, 2026, 8:12 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing your feedback. We will review this and get back to you. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007

QAG <qag@sunsoftny.com>

Oct 7, 2026, 8:10 PM

New

Re: [Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records

Hi Team, Yes, please display a pop-up in the Customer Dashboard requiring existing Customers to review and electronically sign the documents applicable to their Customer membership. Customers must only be presented with Customer-specific documents.

Momentum Network <support@momentumnetwork.net>

Oct 7, 2026, 7:55 PM

New

Re: [Sun Soft Inc] Re: Abandoned Users Report – Partner Search Not Showing All Accounts

Membership Deletion Request – IDs 545368 and 215832 Hi Team, Please delete the following two memberships from the system: * Ricardo Montenegro Sarmiento — ID 545368 * Ivan F Mejia Flores — ID 215832 Please confirm once both deletion

Momentum Network <support@momentumnetwork.net>

Oct 7, 2026, 7:53 PM

New

Re: [Sun Soft Inc] Re: Partner-to-Customer Conversion – Lizaris V Seijo Marrero, ID 354861

Downline Placement Confirmation – Lizaris V Seijo Marrero, ID 354861 Hi Team, Regarding the conversion of Lizaris V Seijo Marrero’s account, ID 354861, from Partner to Customer, please apply the following placement: * Her direct Customers mus

Momentum Network <support@momentumnetwork.net>

Oct 7, 2026, 7:50 PM

New

Re: Our Ministree / Outlook Features and AI Questions

Thank you, this will be extremely helpful while we are getting things in order in preparation for launch day. We will definitely be in touch once we identify programs etc. Kim Sent from my iPhone On Oct 7, 2026, at 2:57 PM, David C <david@su

Kimberly Milo <merlinjaden@icloud.com>

Oct 7, 2026, 7:07 PM

New

Re: Our Ministree / Outlook Features and AI Questions

Hello Kim, You’re very welcome. Yes, we have had other clients with similar requirements. In areas where the functionality is handled through a third-party service, we generally recommend using established platforms that can be integrated with Sunso

David C <david@sunsoftny.com>

Oct 7, 2026, 6:57 PM

New

RE: [Sun Soft Inc] Re: URGENT - Network comm statistics

Hi, Thank you. The logic is correct so with that we are on the safe side! I attached you an Excel file which contains the data you provided (BPP-in), but also what the APP output in the same time period (APP-out) and a sheet called “Reconciliation”

laszlo@myconunity.com <laszlo@myconunity.com>

Oct 7, 2026, 6:50 PM

New

Re: Our Ministree / Outlook Features and AI Questions

Hello Kim, You’re very welcome. Yes, we have had other clients with similar requirements. In areas where the functionality is handled through a third-party service, we generally recommend using established platforms that can be integrated with Sunso

QAG <qag@sunsoftny.com>

Oct 7, 2026, 6:39 PM

New

Re: Our Ministree / Outlook Features and AI Questions

Hello Kim, You’re very welcome. Yes, we have had other clients with similar requirements. In areas where the functionality is handled through a third-party service, we generally recommend using established platforms that can be integrated with Sunso

QAG <qag@sunsoftny.com>

Oct 7, 2026, 6:36 PM

New

Re: [Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review

Hi team, Thanks for the update on the post purchase email, looks good. Regarding the Booster Companion Follow-up Email - Ana designed the landing page. Please implement it, you can find it on this zip file under “Companion Landing EN.html” Let m

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 7, 2026, 6:36 PM

New

Re: Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hi team, I’m reviewing the Merchant codes flow, it seems to be ok and is very easy to follow. Is there a way to track the Merchant Packs in our back office (Icon) so we can see how affiliates have use these and all the back-end information and visibi

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 7, 2026, 6:11 PM

New

Re: Booster Companion Mobile App

Hi team, Here is another recording from today. As you can see, the latency is good, she extra features get a little jammed, and once I updated and added myself a hat, it didn't appear and the avatars were slightly different. Can you please add mo

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 7, 2026, 6:11 PM

New

IMPORTANT | Investigate Apple Pay “not set up” message during in-app checkout

Hi team, Please check why users are seeing this message when trying to use Apple Pay in the app: “Apple Pay is not set up on this device. Please add a card in Wallet and try again.” Can you confirm whether this is related to the user’s Wallet setup or

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 7, 2026, 6:02 PM

New

Fwd: Our Ministree / Outlook Features and AI Questions

Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work you

David C <david@sunsoftny.com>

Oct 7, 2026, 4:23 PM

New

Re: Booster Companion Mobile App

Hi team, I just recorded a video from a new android Galaxy S16, like you recommended. Here is the recording. * I logged in using google sing in (hazel.delfierro@gmail.com) I couldn't log in with any other of the testing accounts we used before

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 7, 2026, 4:19 PM

New

Re: [Sun Soft Inc] Re: ticket#1327257747 - username: Teknoman - ID: 011.000.000.044 - Missing Staking History Display & APY Text Inconsistency Report

Hi Team, Following this case, the user checked their Web3 portal after your update and is still seeing "No - Staking history" on their end. Screenshot: https://prnt.sc/VVKsf7xTKayE Could you please perform a deeper check on this account to see why the

Jose Genovese <jose.genovese@booster.eco>

Oct 7, 2026, 3:44 PM

New

Re: Booster Companion Mobile App

Hi team, Thanks for following up. We're finishing our thorough testing of the v54 internal testing version and will send our comments later today. Thank you, ________________________________ From: QAG <qag@sunsoftny.com> Sent: Wednesday, October 7,

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 7, 2026, 3:42 PM

New

Fight fraud in real time, improve credit decisions & more

Check out 20+ product updates                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

Plaid <info@email.plaid.com>

Oct 7, 2026, 3:08 PM

New

ticket#50664934 - username: Midlifeadventures - ID: 001.000.001.051 - Internal Error on Card Payment / Purchase Limit Error

Hi Team, Could you please review and investigate an internal checkout error reported by a user? * Issue Description: During the card payment step via Stripe, the user receives the following system popup error message: "Purchase limit reached. P

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 7, 2026, 3:04 PM

New

Your ticket to best practices in ClickUp

Project management tips from expert Elliot Rossbach.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 7, 2026, 3:04 PM

New

[Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch

##- Please type your reply above this line -## Your request (202530650) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 10:49 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 2:49 PM

New

[Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review

##- Please type your reply above this line -## Your request (202530599) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 10:25 EDT Hi, Kindly check the updates b

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 2:25 PM

New

[Sun Soft Inc] Re: URGENT - Network comm statistics

##- Please type your reply above this line -## Your request (202530703) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 10:15 EDT Hello Laszlo, Thank you for your

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 2:15 PM

New

Re: Booster Companion Mobile App

Hello Bric, We are following up on the v54 internal testing version shared on October 5. Could you please check the latest version and share your feedback with us? If everything is working as expected, kindly confirm so we can proceed with the next

QAG <qag@sunsoftny.com>

Oct 7, 2026, 12:48 PM

New

Re: Booster Companion Mobile App

Hello Bric, We are following up on the v54 internal testing version shared on October 5. Could you please check the latest version and share your feedback with us? If everything is working as expected, kindly confirm so we can proceed with the next

QAG <qag@sunsoftny.com>

Oct 7, 2026, 12:48 PM

New

Re: Booster Companion Mobile App

On Oct 5, 2026, at 06:32, QAG <qag@sunsoftny.com> wrote: Hello Bric, Thank you for your feedback. We have completed the changes, and the new version (v54) is now available on the internal track. Kindly check the latest version and shar

QAG <qag@sunsoftny.com>

Oct 7, 2026, 12:15 PM

New

Re: Our Ministree / Outlook Features and AI Questions

Hello Kim, Thank you for your email. Please find our answers below regarding the available features and how they work within the Sunsoft platform. Calendar & Event Management Sunsoft does not provide a native calendar similar to Microsoft Outl

QAG <qag@sunsoftny.com>

Oct 7, 2026, 11:35 AM

New

Re: Our Ministree / Outlook Features and AI Questions

Dear Anna, Please find the reply for client: Hello Kim, Thank you for your email. Please find our answers below regarding the available features and how they work within the Sunsoft platform. Calendar & Event Management Sunsoft does no

QAG <qag@sunsoftny.com>

Oct 7, 2026, 11:31 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530702) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 07:17 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 11:17 AM

New

[Sun Soft Inc] Re: Ticket: 1590434125 – User: KevinTByrne – ID: 063.000.000.078 – Unable to stake BTEC tokens

##- Please type your reply above this line -## Your request (202530706) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 07:16 EDT Hi, Kindly check the updates r

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 11:16 AM

New

[Sun Soft Inc] Re: Ticket: 1097431560 – User: TeeVee68 – ID: 061.000.000.066 – Zero crypto balance and missing active stakes

##- Please type your reply above this line -## Your request (202530705) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 07:16 EDT Hi, Kindly check the updates r

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 11:16 AM

New

[Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records

##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 06:43 EDT Hi, Thank you for the confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 10:43 AM

New

[Sun Soft Inc] Re: Abandoned Users Report – Partner Search Not Showing All Accounts

##- Please type your reply above this line -## Your request (202530711) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 05:37 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 9:37 AM

New

[Sun Soft Inc] Re: Urgent Review Required — Manual Affiliate Creation Flow & Step 3 Submission Issue

##- Please type your reply above this line -## Your request (202530712) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 04:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 8:27 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc Thank you, it looks like it’s working properly now. We need to configure the final settings: - A maximum of 3 messages can be sent per day. - Make sure the admin emails are sent to the correct email addresses (

István Ringhoffer <ringi.teszt@gmail.com>

Oct 7, 2026, 8:26 AM

New

[Sun Soft Inc] Re: Ticket: 1374354417 – User: henryervin – ID: 001.000.000.063 – BTEC tokens visibility issue after wallet upgrade

##- Please type your reply above this line -## Your request (202530704) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 04:04 EDT Hi, Kindly check the updates r

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 8:04 AM

New

Re: [Sun Soft Inc] Re: paypercut plugin

Hi @Support Team - Sun Soft Inc We should probably consider updating the PHP version, as this is not the first plugin that requires a newer version of PHP. Please test the PHP update on the staging site first. Üdvözlettel / Kind regards, Ringhoffer

István Ringhoffer <ringi.teszt@gmail.com>

Oct 7, 2026, 7:40 AM

New

[Sun Soft Inc] Re: Ticket: 1008592038 – User: jerrodward – ID: 001.000.000.043 – Missing crypto balance after wallet setup

##- Please type your reply above this line -## Your request (202530707) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 03:38 EDT HI, Kindly check the updates r

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 7:38 AM

New

Service Will Renew Soon - Your Company Formations

Hello Anoop Lal, The following service for CCC WORLDWIDE LIMITED is set to renew on 04/11/2026 Registered Office Address - London The total price to renew the service is: 34.80 Please note that no action is required and the amount shown abo

Your Company Formations <info@yourcompanyformations.co.uk>

Oct 7, 2026, 7:18 AM

New

[Sun Soft Inc] Re: Partner-to-Customer Conversion – Lizaris V Seijo Marrero, ID 354861

##- Please type your reply above this line -## Your request (202530708) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 03:09 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 7:09 AM

New

[Sun Soft Inc] Re: Investigate Membership Charge and 4&Free Eligibility – Frankie Valle

##- Please type your reply above this line -## Your request (202530709) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 03:06 EDT Hi, Thank you for the details.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 7:06 AM

New

[Sun Soft Inc] Re: Request: Exclude FCM Discounts from Monthly Token Subscriptions

##- Please type your reply above this line -## Your request (202530710) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 02:02 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 6:02 AM

New

[Sun Soft Inc] Re: New Current Crown Council Section in the Partner Back Office

##- Please type your reply above this line -## Your request (202530670) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 01:21 EDT Hi, Thank you for the confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 7, 2026, 5:21 AM

New

Urgent Review Required — Manual Affiliate Creation Flow & Step 3 Submission Issue

Hi SunSoft Team, I reviewed the current manual account creation flow that you created for us and found several issues that need to be addressed before we can consider this functionality complete. There are also some important structural and security con

Matt Swanson <matthew.swanson@booster.eco>

Oct 7, 2026, 4:22 AM

New

Abandoned Users Report – Partner Search Not Showing All Accounts

Hi Team, I found an issue in the Abandoned Users report. When I select Partners under Membership Type and search for a specific Partner ID, the system is not displaying the partner I am looking for, even though the account exists in the system. For

Momentum Network <support@momentumnetwork.net>

Oct 7, 2026, 1:15 AM

New

Request: Exclude FCM Discounts from Monthly Token Subscriptions

Hi, Please update the system so that FCM discounts are not applied to active monthly token subscriptions within the Product Suite. FCM discounts should only apply to eligible one-time purchases and should not reduce the price of recurring monthly token

Matt Swanson <matthew.swanson@booster.eco>

Oct 6, 2026, 9:10 PM

New

Five things to make with Grok Imagine

Headshots, product shots, posters, and more. Included with your plan. ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌

Grok <updates@email.grok.com>

Oct 6, 2026, 9:10 PM

New

Fwd: Our Ministree / Outlook Features and AI Questions

Steve, please get me a reply for this message. Thanks Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor,

David C <david@sunsoftny.com>

Oct 6, 2026, 8:25 PM

New

Re: [Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review

Hi team, Thanks for the updates, I can see the changes. Regarding the Post-purchase Welcome Email, here are a few comments: The "Explore the Booster Ecosystem" button looks good. A few items from the original request are still missing, and there

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 6, 2026, 8:18 PM

New

Grok 4.7, Team Bots & Transcribe 2.0

Plus speech-to-text that's twice as accurate, same price. ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌

SpaceXAI <updates@email.api.x.ai>

Oct 6, 2026, 8:05 PM

New

Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hello Matthew and Team, We hope this email finds you well. This is a follow-up regarding the Merchant Promo Codes flow that we previously shared for your review. Merchant Promo Codes Flow: https://docs.google.com/document/d/1wq2rPeYZYDfbooeSPSRl

QAG <qag@sunsoftny.com>

Oct 6, 2026, 7:45 PM

New

Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hello Matthew and Team, We hope this email finds you well. This is a follow-up regarding the Merchant Promo Codes flow that we previously shared for your review. Merchant Promo Codes Flow: https://docs.google.com/document/d/1wq2rPeYZYDfbooeSPSRl

QAG <qag@sunsoftny.com>

Oct 6, 2026, 7:44 PM

New

Follow-Up: Merchant Promo Codes Flow & Google Ads Access

Hello Matthew and Team, We hope this email finds you well. This is a follow-up regarding the Merchant Promo Codes flow that we previously shared for your review. Merchant Promo Codes Flow: https://docs.google.com/document/d/1wq2rPeYZYDfbooeSPSRl

QAG <qag@sunsoftny.com>

Oct 6, 2026, 7:43 PM

New

Investigate Membership Charge and 4&Free Eligibility – Frankie Valle

Hi Team, Please investigate the monthly membership charge processed for Partner Frankie Valle on September 26, 2026. He states that he had the four active direct memberships required to qualify for 4&Free that day and therefore believes his monthly fee

Momentum Network <support@momentumnetwork.net>

Oct 6, 2026, 7:29 PM

New

Partner-to-Customer Conversion – Lizaris V Seijo Marrero, ID 354861

Hi Team, Please convert Lizaris V Seijo Marrero’s account, ID 354861, from Partner to Customer and update her recurring subscription to $99.99 per month. Please ensure her next payment is processed at the updated amount and confirm once both changes

Momentum Network <support@momentumnetwork.net>

Oct 6, 2026, 7:18 PM

New

Re: [Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records

Confirmed El mar, 6 oct 2026 a la(s) 10:14 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 6, 2026, 7:05 PM

New

Re: [Sun Soft Inc] Re: New Current Crown Council Section in the Partner Back Office

Confirmed El mar, 6 oct 2026 a la(s) 9:40 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530670) has been updated. To add additional comments, reply to th

Momentum Network <support@momentumnetwork.net>

Oct 6, 2026, 6:56 PM

New

RE: [Sun Soft Inc] Re: URGENT - Network comm statistics

Thank you! With only a few euros difference (which I am going to filter out and let you know), this reflects what the APP sent out. So the issue, if any, must be deeper down the line. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head

laszlo@myconunity.com <laszlo@myconunity.com>

Oct 6, 2026, 6:04 PM

New

Ticket: 1008592038 – User: jerrodward – ID: 001.000.000.043 – Missing crypto balance after wallet setup

Hi Team, Please check the following case: * Username: jerrodward * Ticket Number: 1008592038 * ID: 001.000.000.043 * Issue Summary: The user reports that after configuring their wallet, all of their crypto appears to be missing or z

Jose Genovese <jose.genovese@booster.eco>

Oct 6, 2026, 5:33 PM

New

Ticket: 1590434125 – User: KevinTByrne – ID: 063.000.000.078 – Unable to stake BTEC tokens

Hi Team, Please check the following case: * Username: KevinTByrne * Ticket Number: 1590434125 * ID: 063.000.000.078 * Issue Summary: The user reports that they have been trying to stake their BTEC tokens for about 3 weeks without su

Jose Genovese <jose.genovese@booster.eco>

Oct 6, 2026, 5:22 PM

New

New products from Plaid: Fall Release 2026

Meet the infrastructure for intelligent finance.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏

Plaid <info@email.plaid.com>

Oct 6, 2026, 4:59 PM

New

Ticket: 1097431560 – User: TeeVee68 – ID: 061.000.000.066 – Zero crypto balance and missing active stakes

Hi Team, Please check the following case: * Username: TeeVee68 * Ticket Number: 1097431560 * ID: 061.000.000.066 * Issue Summary: The user reports that their crypto balance is displaying as 0 and there are no active stakes shown in

Jose Genovese <jose.genovese@booster.eco>

Oct 6, 2026, 4:51 PM

New

[Sun Soft Inc] Re: AI Agent Identification – Update to “SAM”

##- Please type your reply above this line -## Your request (202530685) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 12:45 EDT Hello Matthew, The Merchant SAM

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 4:45 PM

New

Ticket: 1374354417 – User: henryervin – ID: 001.000.000.063 – BTEC tokens visibility issue after wallet upgrade

Hi Team, Please check the following case: * Username: henryervin * Ticket Number: 1374354417 * ID: 001.000.000.063 * Issue Summary: Following a recent BTEC wallet upgrade, the user is unable to individually view their purchased and

Jose Genovese <jose.genovese@booster.eco>

Oct 6, 2026, 4:45 PM

New

[Sun Soft Inc] Re: Important: This Email Supersedes the Previous One — Updated Rules and Conduct

##- Please type your reply above this line -## Your request (202530663) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 11:42 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 3:42 PM

New

[Sun Soft Inc] Re: New Report Request: Annual Top 5 Producers, Recruiters, and Superstars

##- Please type your reply above this line -## Your request (202530648) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 11:38 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 3:39 PM

New

[Sun Soft Inc] Re: Urgent Follow-Up: Updated Rules and Conduct Must Be Live Tomorrow

##- Please type your reply above this line -## Your request (202530698) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 11:29 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 3:29 PM

New

[Sun Soft Inc] Re: Duplicate Chargeback Notifications Sent to Support

##- Please type your reply above this line -## Your request (202530693) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 10:54 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 2:54 PM

New

[Sun Soft Inc] Re: URGENT - Network comm statistics

##- Please type your reply above this line -## Your request (202530703) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 10:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 2:34 PM

New

[Sun Soft Inc] Re: Fix Required: Keep Users on the Payment Step After a Declined Transaction

##- Please type your reply above this line -## Your request (202530671) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 10:25 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 2:25 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530702) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 10:23 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 2:23 PM

New

[Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records

##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 10:14 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 2:14 PM

New

[Sun Soft Inc] Re: New Current Crown Council Section in the Partner Back Office

##- Please type your reply above this line -## Your request (202530670) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 09:39 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 1:40 PM

New

[Sun Soft Inc] Re: Member request

##- Please type your reply above this line -## Your request (202530683) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 09:36 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 1:36 PM

New

Re: [Sun Soft Inc] Re: Member request

Thank you for your prompt response On 6.10.2026 08:25 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530683) has been updated. To add additional comments, reply to this email.

Saima Chaudhury - COO <saima.c@gng.community>

Oct 6, 2026, 1:26 PM

New

URGENT - Network comm statistics

Hi, PLEASE HANDLE THIS WITH THE UPMOST IMPORTANCE AND URGENCY! We still have serious concerns if the commissions are generated correctly (see below ticket thread) and we need to find out where the issue is happening, in the APP, or in BPP. So pleas

laszlo@myconunity.com <laszlo@myconunity.com>

Oct 6, 2026, 11:59 AM

New

[Sun Soft Inc] Re: Correction Needed – September Company Promotions Report

##- Please type your reply above this line -## Your request (202530669) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 07:58 EDT Hi, Thank you for pointing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 11:58 AM

New

[Sun Soft Inc] Re: Ticket: 1986563646 – User: davidnewman – ID: 001.000.000.029 – KYC Bypass search failure and status sync discrepancy

##- Please type your reply above this line -## Your request (202530697) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 07:57 EDT Hi, Kindly check the updates bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 11:57 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 07:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 11:55 AM

New

[Sun Soft Inc] Re: KYC Upload Buttons Disappear and Back-Office Exemption Fails – Ticket 990340898

##- Please type your reply above this line -## Your request (202530696) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 07:50 EDT Hi, Kindly check the updates bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 11:50 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc This will be fine for now, and we can modify it later if necessary. However, if I select all users, everyone receives the internal notification, including users who have a different country set. Please check this. The

István Ringhoffer <ringi.teszt@gmail.com>

Oct 6, 2026, 11:47 AM

New

[Sun Soft Inc] Re: Skyslope Canada

##- Please type your reply above this line -## Your request (202530614) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 07:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 11:16 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc It doesn’t look like it’s working on my end. On the English version of the website, all prices are displayed in HUF throughout. Staging20: Üdvözlettel / Kind regards, Ringhoffer István Support Team

István Ringhoffer <ringi.teszt@gmail.com>

Oct 6, 2026, 11:08 AM

New

[Sun Soft Inc] Re: paypercut plugin

##- Please type your reply above this line -## Your request (202530701) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 06:45 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 10:45 AM

New

[Sun Soft Inc] Re: ticket#128287735 - username: Aibooster - ID: 061.000.000.098 - Staking Contract Completion & Wallet Migration Request

##- Please type your reply above this line -## Your request (202530686) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 06:04 EDT Hi, Kindly check the update belo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 10:04 AM

New

[Sun Soft Inc] Re: ticket#1597579309 - username: aubsal - ID: 044.000.000.059 - Gift Card Investigation Request - Unused Gift Cards Marked Redeemed & Missing Tesco Gi...

##- Please type your reply above this line -## Your request (202530691) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 05:56 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 9:56 AM

New

paypercut plugin

Hi @Support Team - Sun Soft Inc Please install this plugin on the staging server: https://wordpress.org/plugins/paypercut-payments-for-woocommerce/ Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Oct 6, 2026, 9:44 AM

New

[Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review

##- Please type your reply above this line -## Your request (202530599) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 04:29 EDT Hi, Kindly check the updates bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 8:29 AM

New

[Sun Soft Inc] Re: Incorrect Payment Method Text and Merchant Invoice Display Issues – Ticket 396428219

##- Please type your reply above this line -## Your request (202530695) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 04:28 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 8:28 AM

New

[Sun Soft Inc] Re: Member request

##- Please type your reply above this line -## Your request (202530683) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 03:25 EDT Hi, Kindly check the update belo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 7:25 AM

New

[Sun Soft Inc] Re: Ticket: 6931290 – User: ease – ID: 061.000.000.286 – Missing Booster Wallet Balances & Uncompleted Merchant Transfer

##- Please type your reply above this line -## Your request (202530690) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 03:19 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 7:19 AM

New

[Sun Soft Inc] Re: Ticket#682707907 - username: Corne - ID: 001.000.002.016 - Career Points Verification Request

##- Please type your reply above this line -## Your request (202530684) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 6:55 AM

New

Re: Required Account Access and Integration Details

Dear Steve, here the access request to Presta shop for this account: steve@sunsoftny.com sam@sunsoftapps.com Password for both: Starline2026! Access link: Starline Srl > AdminLogin (PrestaShop™) Thank you Warm Regards Valentina Colombo Ex

Valentina Colombo <valentina.colombo@starline-italia.com>

Oct 6, 2026, 6:44 AM

New

[Sun Soft Inc] Re: Admin Report and Contact Visibility Control for Lifetime Rank Ambassador and Above

##- Please type your reply above this line -## Your request (202530647) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:35 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 6:35 AM

New

[Sun Soft Inc] Re: Activate SAM in Live — Merchant Only

##- Please type your reply above this line -## Your request (202530649) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:34 EDT Hi, Thank you for testing and sh

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 6:34 AM

New

[Sun Soft Inc] Re: International Wallet Transfer and Withdrawal Eligibility - Ticket Number 1862386083

##- Please type your reply above this line -## Your request (202530694) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:20 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 6:20 AM

New

[Sun Soft Inc] Re: Ticket: 1075424822 – User: sambe1962 – ID: 001.000.005.700 – BTEC Staking Rate Discrepancy (10% vs 30% APY)

##- Please type your reply above this line -## Your request (202530687) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:16 EDT Hi, Kindly check the update belo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 6:16 AM

New

[Sun Soft Inc] Re: AI Agent Identification – Update to “SAM”

##- Please type your reply above this line -## Your request (202530685) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:08 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 6:08 AM

New

[Sun Soft Inc] Re: Ticket#1813830702 - username: alokanmargret1 - ID: 001.000.005.775 - APY Rate Verification Request - 30% Promotional APY

##- Please type your reply above this line -## Your request (202530692) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:03 EDT Hi, Kindly check the update belo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 6:03 AM

New

[Sun Soft Inc] Re: Urgent: Restore Rejected Payments for Tomorrow’s Payroll — Yamilka Gonzalez, ID 146666

##- Please type your reply above this line -## Your request (202530700) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:00 EDT Hi, Thank you for the details.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 6:00 AM

New

[Sun Soft Inc] Re: Home Screen and Supercharge Banner Updates

##- Please type your reply above this line -## Your request (202530688) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 01:49 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 6, 2026, 5:49 AM

New

Urgent: Restore Rejected Payments for Tomorrow’s Payroll — Yamilka Gonzalez, ID 146666

Hello Team, Yamilka Gonzalez, Partner ID 146666, had incorrect bank account information, and all her deposits were rejected. She has therefore not received those commission payments. Her banking information has now been corrected. Please reconcile t

Momentum Network <support@momentumnetwork.net>

Oct 6, 2026, 12:55 AM

New

Urgent Priority: Enrollment IP Address and Customer Acceptance Records

Hello Team, This is an urgent, high-priority requirement. Every enrollment within Momentum Network, whether for a Customer or Partner, must capture and permanently retain the IP address used to complete the enrollment. For every Customer, the system

Momentum Network <support@momentumnetwork.net>

Oct 6, 2026, 12:20 AM

New

Urgent Follow-Up: Updated Rules and Conduct Must Be Live Tomorrow

Hello Team, Following up on request #202530663, I confirmed approval on October 3. Please prioritize deployment, as I need this update fully completed and active in production by tomorrow, October 6. To reiterate, all Momentum Partners, regardless o

Momentum Network <support@momentumnetwork.net>

Oct 6, 2026, 12:18 AM

New

Ticket: 1986563646 – User: davidnewman – ID: 001.000.000.029 – KYC Bypass search failure and status sync discrepancy

Hi Team, Please check the following case: * Username: davidnewman * Ticket Number: 1986563646 * ID: 001.000.000.029 * Issue Summary: We are experiencing two issues with the KYC system for this account. First, searching for this user

Jose Genovese <jose.genovese@booster.eco>

Oct 5, 2026, 11:33 PM

New

KYC Upload Buttons Disappear and Back-Office Exemption Fails – Ticket 990340898

Hi Team, Please see the case below: Username: seven Member ID: 061.000.000.216 Support Ticket: 990340898 Issue: The member is unable to complete payout eligibility after uploading a passport for identity verification. Plaid was not used because the

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 5, 2026, 11:11 PM

New

Incorrect Payment Method Text and Merchant Invoice Display Issues – Ticket 396428219

Hi Team, Please investigate the following issues reported by Alexandra. Username: alexandra ID: 061.000.000.001 Ticket Number: 396428219 A $95 AUD cash sale was recorded in merchant back office 061.000.000.512 using “Paid to merchant” (page 2 of the

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 5, 2026, 10:57 PM

New

International Wallet Transfer and Withdrawal Eligibility - Ticket Number 1862386083

Hi Team, Could you please confirm how wallet-to-wallet transfers work between members in different countries? For example, if a member transfers funds from their Booster wallet to another member in the U.K., can the recipient withdraw those funds to the

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 5, 2026, 10:51 PM

New

That's a wrap on our 16th Birthday Week!

The coolest launches inside + your last chance for $100 off Connect Cloudflare · 16th Birthday Week That's a wrap on our 16th Birthday Week! Thank you for celebrating 16 years with us! We spent the week shipping across the entire stack and knocki

Cloudflare <em@em1.cloudflare.com>

Oct 5, 2026, 9:06 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your answers. Please find our feedback below: 1. PayPal – We do not need separate developer access at this stage. We need access to your PayPal account so that we can create the required API credentials from the account

QAG <qag@sunsoftny.com>

Oct 5, 2026, 9:03 PM

New

You're invited: How high-performing teams run client relationships

See how teams keep accounts, follow-ups, and delivery in one place.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 5, 2026, 8:30 PM

New

Duplicate Chargeback Notifications Sent to Support

Hello Team, The chargeback notification we requested is being sent twice to support@momentumnetwork.net when an account is placed in Chargeback status. Please correct this so that each chargeback notification sends one email to Support and one email

Momentum Network <support@momentumnetwork.net>

Oct 5, 2026, 8:17 PM

New

Re: [Sun Soft Inc] Re: Activate SAM in Live — Merchant Only

Hi team, Thank you for the activation. I have been testing today and it has been working ok; the latency is a little slow, can this get a little better? Also, Sam is still calling itself “your AI assistant”. Please update the AI assistant to introduce

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 5, 2026, 8:03 PM

New

Re: [Sun Soft Inc] Re: New Current Crown Council Section in the Partner Back Office

Crown Council Corrections and Login Credentials Hello Team, First, I was unable to log in using the username and password you provided. Please verify the credentials and send working login details so I can review the changes. Second, please corre

Momentum Network <support@momentumnetwork.net>

Oct 5, 2026, 8:00 PM

New

Re: [Sun Soft Inc] Re: Admin Report and Contact Visibility Control for Lifetime Rank Ambassador and Above

Hello Team, Please remove Ednaliz Cosme from the report shown in the attached screenshot, as her account status is Terminated and she should not appear in this report. Please confirm once the correction has been completed. Best regards, Raúl Gar

Momentum Network <support@momentumnetwork.net>

Oct 5, 2026, 7:55 PM

New

Re: [Sun Soft Inc] Re: New Report Request: Annual Top 5 Producers, Recruiters, and Superstars

Hello Team, The current Annual Top 5 Partners report is incorrect and needs to be revised. It currently shows only one appearance for each listed producer, which appears to reflect October only. The report must count appearances across the entire selec

Momentum Network <support@momentumnetwork.net>

Oct 5, 2026, 7:52 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your answers. Please find our feedback below: 1. PayPal – We do not need separate developer access at this stage. We need access to your PayPal account so that we can create the required API credentials from the account

QAG <qag@sunsoftny.com>

Oct 5, 2026, 7:43 PM

New

Re: [Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review

Hi team, Thanks for your quick response and updates. I’ve reviewed the file and added some comments, only on #8 and #20, is it possible to use the name of the referral or do we have to always use their username? I can see how using usernames can be

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 5, 2026, 6:06 PM

New

Fw: There's an issue with your Booster Eco (iOS) submission.

Sent from my T-Mobile 5G Device Get Outlook for Android ________________________________ From: App Store Connect <no_reply@email.apple.com> Sent: Monday, 05 October 2026 02:41:17 To: Betty M <bettym@sunsoftny.com> Subject: There's an issue with

Betty M <bettym@sunsoftny.com>

Oct 5, 2026, 5:59 PM

New

Ticket#1813830702 - username: alokanmargret1 - ID: 001.000.005.775 - APY Rate Verification Request - 30% Promotional APY

Hi Team, Kindly check the APY rate for the following user: * Issue: The user completed staking 149,659 BTEC, but the active stake is currently reflecting 10% APY instead of the 30% APY. * User Claim: The user states they received their tokens

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 5, 2026, 5:38 PM

New

[Sun Soft Inc] Re: Companion App Testing and Store Submission Timeline

##- Please type your reply above this line -## Your request (202530689) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 13:34 EDT Hello Bric, As updated earlier,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 5:34 PM

New

ticket#1597579309 - username: aubsal - ID: 044.000.000.059 - Gift Card Investigation Request - Unused Gift Cards Marked Redeemed & Missing Tesco Gift Card

Hi Team, Kindly assist with investigating the following user issue regarding Gift Card transactions: * Issue 1 (Unused/Redeemed Status): The user reported that their purchased eGift cards appear as redeemed, although they state they have not used

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 5, 2026, 5:29 PM

New

Ticket: 6931290 – User: ease – ID: 061.000.000.286 – Missing Booster Wallet Balances & Uncompleted Merchant Transfer

Hi Team, Please check the following case: * Username: ease * Ticket Number: 6931290 * ID: Personal: 061.000.000.286 / Merchant: 061.000.000.536 * Issue Summary: The user reports that their Personal Booster Wallet shows a balance of

Jose Genovese <jose.genovese@booster.eco>

Oct 5, 2026, 5:23 PM

New

See what rmclicksarts and 8 others shared

Catch up on Instagram rmclicksarts, mamitha_baiju and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these emails

Instagram <posts-recaps@mail.instagram.com>

Oct 5, 2026, 5:19 PM

New

Companion App Testing and Store Submission Timeline

Hi Team, Could you please provide an update on the timeline for completing and submitting the Companion app? We’d specifically like to confirm: * The deadline for completing app testing * The target submission dates for the Apple App Store and

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 5, 2026, 5:19 PM

New

Home Screen and Supercharge Banner Updates

Hi Team, Please update the banner placement as follows: * Remove the “October Supercharge” banner from the home screen. * Keep the “October Supercharge” banner available in the Supercharge Promotions section on the left-side menu. * Remove

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 5, 2026, 5:01 PM

New

Ticket: 1075424822 – User: sambe1962 – ID: 001.000.005.700 – BTEC Staking Rate Discrepancy (10% vs 30% APY)

Hi Team, Please check the following case: * Username: sambe1962 * Ticket Number: 1075424822 * ID: 001.000.005.700 * Issue Summary: The user reported that their tokens were staked at 10% APY instead of the 30% APY promotional rate. T

Jose Genovese <jose.genovese@booster.eco>

Oct 5, 2026, 5:01 PM

New

ticket#128287735 - username: Aibooster - ID: 061.000.000.098 - Staking Contract Completion & Wallet Migration Request

Hi Team, Kindly review the following user request and contract details: * User: Aibooster * ID: 061.000.000.098 * Status: Awaiting migration * Issue/Request: The user's contract has reached completion and displays "Awaiting migratio

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 5, 2026, 5:00 PM

New

AI Agent Identification – Update to “SAM”

Hi Team, Could you please update the AI Agent so that it identifies itself as “SAM” when interacting with users? This is for Merchant SAM but in future should be for all 3 platforms. Currently, the AI refers to itself as an “AI Agent.” We would like the

Matt Swanson <matthew.swanson@booster.eco>

Oct 5, 2026, 4:57 PM

New

Ticket#682707907 - username: Corne - ID: 001.000.002.016 - Career Points Verification Request

Hi Team, Kindly check the Career Points calculation for the following user request: * Issue: The user purchased a $500 Marketing Pack and received 500 CP instead of the updated 10X Career Points allocation (5,000 CP). * Request: Please review

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 5, 2026, 4:51 PM

New

Tomorrow: 5 ClickUp features replacing your tech stack

Grab your spot.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 5, 2026, 4:31 PM

New

Re: [Sun Soft Inc] Re: Skyslope Canada

It looks like the sales are reporting but there are no transaction fees displayed. On Mon, Oct 5, 2026 at 2:35 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (20253

Chad Osborne <chad@callitclosed.com>

Oct 5, 2026, 4:25 PM

New

Member request

Hi Team Can you look into the following request from our Team leader in Japan: I am very sorry, but I accidentally placed the account in the wrong position. I intended to place 🆔 Miho4 at the bottom right of 🆔 Miko2116, but due to an error, i

Saima Chaudhury - COO <saima.c@gng.community>

Oct 5, 2026, 4:06 PM

New

Re: Some Updates

Much appreciated Thank you On 5.10.2026 01:53 PM, QAG wrote: Dear David, We have successfully completed the production changes scheduled for October 5 at the agreed time. The following updates are now live: * Direct Referral Bonus

Saima Chaudhury - COO <saima.c@gng.community>

Oct 5, 2026, 4:03 PM

New

[Sun Soft Inc] Re: Fix Required: Customer-to-Partner Upgrade and Mobile Layout

##- Please type your reply above this line -## Your request (202530673) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 11:42 EDT Hi, Thank you for the details.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 3:42 PM

New

[Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review

##- Please type your reply above this line -## Your request (202530599) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 11:16 EDT Hi, Kindly check the updates bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 3:16 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

##- Please type your reply above this line -## Your request (202530681) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 10:43 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 2:43 PM

New

[Sun Soft Inc] Re: New Current Crown Council Section in the Partner Back Office

##- Please type your reply above this line -## Your request (202530670) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 10:19 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 2:19 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your answers. Please find our feedback below: 1. PayPal – We do not need separate developer access at this stage. We need access to your PayPal account so that we can create the required API credentials from the account

QAG <qag@sunsoftny.com>

Oct 5, 2026, 2:05 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on

QAG <qag@sunsoftny.com>

Oct 5, 2026, 2:04 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on

QAG <qag@sunsoftny.com>

Oct 5, 2026, 2:02 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on

QAG <qag@sunsoftny.com>

Oct 5, 2026, 1:59 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on

QAG <qag@sunsoftny.com>

Oct 5, 2026, 1:59 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on

QAG <qag@sunsoftny.com>

Oct 5, 2026, 1:51 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on

QAG <qag@sunsoftny.com>

Oct 5, 2026, 1:13 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on

QAG <qag@sunsoftny.com>

Oct 5, 2026, 1:13 PM

New

Re: Required Account Access and Integration Details

Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your account login credentials. On Oct 3, 2026, at 06:40, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Dear Steve p

QAG <qag@sunsoftny.com>

Oct 5, 2026, 1:12 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

Hi @Support Team - Sun Soft Inc Unfortunately, it is still not working correctly. If my balance is HUF 499,500 and I receive HUF 1,500, the full amount should still be credited to my balance. I should receive a notification that I have reached the

István Ringhoffer <ringi.teszt@gmail.com>

Oct 5, 2026, 1:08 PM

New

Re: Some Updates

Dear David, We have successfully completed the production changes scheduled for October 5 at the agreed time. The following updates are now live: * Direct Referral Bonus reduced from 15% to 10%. * PNGVN9 Product added to the Back Offic

QAG <qag@sunsoftny.com>

Oct 5, 2026, 12:53 PM

New

Re: Some Updates

Dear David, We have successfully completed the production changes scheduled for October 5 at the agreed time. The following updates are now live: * Direct Referral Bonus reduced from 15% to 10%. * PNGVN9 Product added to the Back Offic

QAG <qag@sunsoftny.com>

Oct 5, 2026, 12:49 PM

New

Re: Some Updates

On Sep 29, 2026, at 09:22, Saima Chaudhury - COO <saima.c@gng.community> wrote: Hi team; Please see my responses in red below: On 29.9.2026 01:12 PM, QAG wrote: Hi Saima, Thank you for sharing the details. We have reviewed the re

QAG <qag@sunsoftny.com>

Oct 5, 2026, 12:48 PM

New

Re: Required Account Access and Integration Details

Hello Luca, On Oct 3, 2026, at 06:40, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Dear Steve please find below my comment: Hello Luca, To proceed with the integrations and setup, could you please provide access to the followin

QAG <qag@sunsoftny.com>

Oct 5, 2026, 12:42 PM

New

Re: Required Account Access and Integration Details

On Oct 1, 2026, at 15:09, QAG <qag@sunsoftny.com> wrote: Hello Luca, To proceed with the integrations and setup, could you please provide access to the following accounts/services for both of these email addresses: steve@sunsoftny.com sa

QAG <qag@sunsoftny.com>

Oct 5, 2026, 12:37 PM

New

[Sun Soft Inc] Re: ticket#1563365368 - username: olurebiesther - ID: 032.000.000.081 - Zero BTEC Balance on Connected Smart Wallet

##- Please type your reply above this line -## Your request (202530633) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 08:22 EDT Hi, Kindly check the update for

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 12:22 PM

New

[Sun Soft Inc] Re: Member deposited funds in wrong account.

##- Please type your reply above this line -## Your request (202530680) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 08:21 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 12:21 PM

New

[Sun Soft Inc] Re: Enrollment Error: Validation Message Appears Despite Completed Consent

##- Please type your reply above this line -## Your request (202530672) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 07:37 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 11:37 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 07:35 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 11:35 AM

New

[Sun Soft Inc] Re: Skyslope Canada

##- Please type your reply above this line -## Your request (202530614) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 07:35 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 11:35 AM

New

[Sun Soft Inc] Re: ticket#1043596455 - username: Lael - ID: 001.000.001.767 - Account Audit & Profile Check

##- Please type your reply above this line -## Your request (202530657) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 07:24 EDT Hi, Kindly check the update for

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 11:24 AM

New

[Sun Soft Inc] Re: ticket#501889963 - username: boosterworld - ID: 001.000.000.049 - Staking Error "Insufficient BTEC Balance"

##- Please type your reply above this line -## Your request (202530632) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 07:16 EDT Hi, Kindly check the update for

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 11:16 AM

New

Re: [Sun Soft Inc] Re: Skyslope Canada

Can you provide the staging server link and login info please? On Mon, Oct 5, 2026 at 10:47 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530614) has been upda

Chad Osborne <chad@callitclosed.com>

Oct 5, 2026, 11:13 AM

New

Member deposited funds in wrong account.

Please Transfer $500 from Merchant Account to Affiliate Account Hi! A member ID: 011.000.000.700 wanted to purchase a Marketing Pack, but accidentally deposited the 550 cad by credit card into their Merchant Account instead of their Affiliate Acco

Matt Ferk <Matt.Ferk@booster.eco>

Oct 5, 2026, 11:12 AM

New

[Sun Soft Inc] Re: ticket#630903757 - username: poolofbethesdaministry64 - ID: 001.000.006.025 - Staking Error "Insufficient Balance"

##- Please type your reply above this line -## Your request (202530653) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 07:12 EDT Hi, Kindly check the update for

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 11:12 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc We cannot use an older version of the plugin, because the reason we kept installing newer versions was that there was always some issue with the previous version. Which version is installed on Staging20? Is it the same v

István Ringhoffer <ringi.teszt@gmail.com>

Oct 5, 2026, 11:07 AM

New

[Sun Soft Inc] Re: ticket#1968539996 - username: paulmonie - ID: 001.000.006.130 - Wallet Syncing Issue

##- Please type your reply above this line -## Your request (202530635) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 06:51 EDT Hi, Kindly check the update for

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 10:51 AM

New

[Sun Soft Inc] Re: Admin Report and Contact Visibility Control for Lifetime Rank Ambassador and Above

##- Please type your reply above this line -## Your request (202530647) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 06:50 EDT Hi, Thank you for confirming.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 10:50 AM

New

[Sun Soft Inc] Re: Ticket#505420157 - username: Usanavygirl - ID: 001.000.001.760 - Honor Promotional Rate (30% APY)

##- Please type your reply above this line -## Your request (202530636) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 06:41 EDT Hi, Kindly check the update for

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 10:41 AM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for your feedback. We have completed the changes, and the new version (v54) is now available on the internal track. Kindly check the latest version and share your feedback with us. Thank you. Delivering with Excellence

QAG <qag@sunsoftny.com>

Oct 5, 2026, 10:32 AM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for your feedback. We have completed the changes, and the new version (v54) is now available on the internal track. Kindly check the latest version and share your feedback with us. Thank you. Delivering with Excellence

QAG <qag@sunsoftny.com>

Oct 5, 2026, 10:32 AM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for your feedback. Please check the new version v54 on the internal On Oct 2, 2026, at 12:26, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi team, Thanks for following up. Here are the answers to your questions. Mic

QAG <qag@sunsoftny.com>

Oct 5, 2026, 10:31 AM

New

[Sun Soft Inc] Re: Required Sponsor Changes — Correction of Three Customer Accounts

##- Please type your reply above this line -## Your request (202530668) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 06:06 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 10:06 AM

New

[Sun Soft Inc] Re: 39120 order

##- Please type your reply above this line -## Your request (202530677) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 06:05 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 10:05 AM

New

Re: [Sun Soft Inc] Re: 39120 order

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 5., H, 10:33): ##- Please type your reply above this line -## Your request (202530677) has bee

István Ringhoffer <ringi.teszt@gmail.com>

Oct 5, 2026, 9:20 AM

New

[Sun Soft Inc] Re: 39120 order

##- Please type your reply above this line -## Your request (202530677) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 04:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 8:34 AM

New

[Sun Soft Inc] Re: Ticket: 330491733 – User: stellomama1 – ID: 001.000.003.020 – BTEC Staking Balance Sync Error (30% APY Guaranteed)

##- Please type your reply above this line -## Your request (202530640) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 04:27 EDT Hi, Kindly check the update for

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 8:28 AM

New

[Sun Soft Inc] Re: Ticket: 511454390 – User: gloireinfinie5 – ID: 001.000.007.043 – Unable to stake BTEC

##- Please type your reply above this line -## Your request (202530646) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 04:15 EDT Hi, Kindly check the update for

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 8:15 AM

New

[Sun Soft Inc] Re: Ticket: 960592532 – User: TheRainMaker – ID: 001.000.000.040 – Cannot stake BTEC balance after merging Smart Wallet

##- Please type your reply above this line -## Your request (202530588) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 04:02 EDT Hi, Thank you for your confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 8:02 AM

New

[Sun Soft Inc] Re: Remove Additional Card – Customer Adriana Pupo Viol (ID 437983)

##- Please type your reply above this line -## Your request (202530667) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 03:56 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 7:56 AM

New

[Sun Soft Inc] Re: Confirmation – 6-Level Marketing Pack Special Production Launch October 5

##- Please type your reply above this line -## Your request (202530660) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 03:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 7:55 AM

New

[Sun Soft Inc] Re: Skyslope Canada

##- Please type your reply above this line -## Your request (202530614) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 03:47 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 7:47 AM

New

39120 order

Hi @Support Team - Sun Soft Inc The user cannot be found in the admin panel: https://naturalpetcaresystem.com/wp-admin/post.php?post=39120&action=edit https://bo.naturalpetcaresystem.com/admin/usermanager Üdvözlettel / Kind regards, Ringhoffe

István Ringhoffer <ringi.teszt@gmail.com>

Oct 5, 2026, 7:26 AM

New

[Sun Soft Inc] Re: ticket#512077571 - username: dannytanda - ID: 001.000.007.556 - Purchase Within Promotional Window

##- Please type your reply above this line -## Your request (202530637) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 02:47 EDT Hi, Kindly check the updates for

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 6:47 AM

New

[Sun Soft Inc] Re: New Report Request: Annual Top 5 Producers, Recruiters, and Superstars

##- Please type your reply above this line -## Your request (202530648) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 02:24 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 6:24 AM

New

[Sun Soft Inc] Re: Incorrect Membership Count and Rank – Katherine Ramirez (ID 640042)

##- Please type your reply above this line -## Your request (202530674) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 02:14 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 5, 2026, 6:14 AM

New

Summer deals at PNGVN 💰

Make the most of summer with PNGVN community summertime deals; shine brighter with silver and gold bundles. Let's go PNGVN's... View online version It's all in the numbers 🎉 Thank you for an amazing Super Sunday! 🎉 日本語訳は下記をご覧ください Dear Steve

PNGVN Family <news@gng.community>

Oct 5, 2026, 4:00 AM

New

Incorrect Membership Count and Rank – Katherine Ramirez (ID 640042)

Hi team, Please review and correct a membership-counting discrepancy affecting Katherine Ramirez, Partner ID 640042. She has only 11 active memberships in her network, which can be counted in Advanced Genealogy. However, the system has assigned her

Momentum Network <support@momentumnetwork.net>

Oct 4, 2026, 9:12 PM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: mika369 2. Email: suzumika102.0@gmail.com 3. New Rank: King Penguine 4. Date

GNG Community <noreply@gng.community>

Oct 4, 2026, 1:42 PM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: mika369 2. Email: suzumika102.0@gmail.com 3. New Rank: Royal Penguine 4. Dat

GNG Community <noreply@gng.community>

Oct 4, 2026, 1:42 PM

New

Fix Required: Customer-to-Partner Upgrade and Mobile Layout

Hi team, Please correct the issues in the customer platform when a customer attempts to upgrade to Partner. 1. Payment and upgrade flow: The video shows “Please enter a valid credit card number” during the card-entry step, followed by “Failed to

Momentum Network <support@momentumnetwork.net>

Oct 4, 2026, 12:05 AM

New

Enrollment Error: Validation Message Appears Despite Completed Consent

Hi team, Please correct an issue on the final step of the enrollment links. Even after the user has selected the Terms & Conditions, Privacy Policy, and all other required consent boxes, and completed their electronic signature, the system still dis

Momentum Network <support@momentumnetwork.net>

Oct 4, 2026, 12:02 AM

New

Fix Required: Keep Users on the Payment Step After a Declined Transaction

Hi team, Please update the payment decline behavior for both new partner and new customer enrollments. Currently, when a card is declined on the final step—where the user enters their card details and accepts the required agreements—the system sends

Momentum Network <support@momentumnetwork.net>

Oct 4, 2026, 12:00 AM

New

New Current Crown Council Section in the Partner Back Office

Hi team, Please create a new section directly below Trainings in the partner back office, titled “Current Crown Council”, with the term displayed below the heading: September 1, 2026 – December 31, 2026. This section should follow the same visual st

Momentum Network <support@momentumnetwork.net>

Oct 3, 2026, 11:58 PM

New

Correction Needed – September Company Promotions Report

Hi team, There is an error in Company Promotions in the September 2026 report. Waleska Nieves appears under Business Director, but she qualified in August, so she should not be listed among September’s promotions. Please correct this error and revie

Momentum Network <support@momentumnetwork.net>

Oct 3, 2026, 11:49 PM

New

Required Sponsor Changes — Correction of Three Customer Accounts

Hello Team, As a result of a review conducted by the Compliance Department, we need the following sponsor changes to be completed in the system: 1. Jose Martinez — Customer ID: 190440 * Current sponsor: Juan Urbina — Partner ID: 995738

Momentum Network <support@momentumnetwork.net>

Oct 3, 2026, 11:35 PM

New

Re: [Sun Soft Inc] Re: Important: This Email Supersedes the Previous One — Updated Rules and Conduct

Confirmed El sáb, 3 oct 2026 a la(s) 11:58 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530663) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 3, 2026, 10:43 PM

New

Remove Additional Card – Customer Adriana Pupo Viol (ID 437983)

Hi Team, Please update the payment methods for Adriana Pupo Viol, Customer ID 437983, keeping only the card ending in 8935. Completely remove the other card from both her customer profile and the Customer Reactivation report. Please confirm once

Momentum Network <support@momentumnetwork.net>

Oct 3, 2026, 10:39 PM

New

Re: [Sun Soft Inc] Re: New Report Request: Annual Top 5 Producers, Recruiters, and Superstars

Confirmed El sáb, 3 oct 2026 a la(s) 9:36 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530648) has been updated. To add additional comments, reply to th

Momentum Network <support@momentumnetwork.net>

Oct 3, 2026, 10:26 PM

New

Re: [Sun Soft Inc] Re: Admin Report and Contact Visibility Control for Lifetime Rank Ambassador and Above

Confirmed El sáb, 3 oct 2026 a la(s) 11:29 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530647) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 3, 2026, 10:25 PM

New

Re: [Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch

Hi Team, Thank you for your response. You may use Kevin Velazquez’s account for the Partner testing account and the Customer account I previously provided for the Customer testing account. Please proceed with configuring both accounts and connecting

Momentum Network <support@momentumnetwork.net>

Oct 3, 2026, 10:23 PM

New

[Sun Soft Inc] Re: Important: This Email Supersedes the Previous One — Updated Rules and Conduct

##- Please type your reply above this line -## Your request (202530663) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 11:58 EDT Hi, Thank you for the detailed r

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 3:58 PM

New

[Sun Soft Inc] Re: Urgent Update Required — Revised Rules and Conduct and Mandatory Electronic Acceptance

##- Please type your reply above this line -## Your request (202530662) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 11:57 EDT Hi, Thank you for the detailed r

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 3:57 PM

New

[Sun Soft Inc] Re: Marketing Pack Sales & Credit Tracking

##- Please type your reply above this line -## Your request (202530652) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 11:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 3:33 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 11:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 3:33 PM

New

[Sun Soft Inc] Re: Admin Report and Contact Visibility Control for Lifetime Rank Ambassador and Above

##- Please type your reply above this line -## Your request (202530647) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 11:29 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 3:29 PM

New

[Sun Soft Inc] Re: Ticket: 146879401 – User: Corne – ID: 001.000.002.016 – Web3 wallet misconfiguration and missing airdrop token reporting

##- Please type your reply above this line -## Your request (202530658) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 10:50 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 2:50 PM

New

[Sun Soft Inc] Re: Ticket: 1908441278 – User: Kung – ID: 011.000.000.116 – Unable to stake $1,000 BTEC purchase due to smart wallet signing error

##- Please type your reply above this line -## Your request (202530659) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 10:28 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 2:29 PM

New

[Sun Soft Inc] Re: Request to Delete Two Memberships from Netsoft

##- Please type your reply above this line -## Your request (202530619) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 09:52 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 1:52 PM

New

[Sun Soft Inc] Re: ticket#1327257747 - username: Teknoman - ID: 011.000.000.044 - Missing Staking History Display & APY Text Inconsistency Report

##- Please type your reply above this line -## Your request (202530656) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 09:42 EDT Hi, Kindly check the updates bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 1:42 PM

New

[Sun Soft Inc] Re: New Report Request: Annual Top 5 Producers, Recruiters, and Superstars

##- Please type your reply above this line -## Your request (202530648) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 09:36 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 1:36 PM

New

[Sun Soft Inc] Re: Marketing Packs — Add Multiple Purchase Option

##- Please type your reply above this line -## Your request (202530634) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 09:31 EDT Hi, Kindly check the update belo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 1:31 PM

New

[Sun Soft Inc] Re: Ticket: 1844625731 – User: chashiera – ID: 001.000.005.487 – BTEC staking error: insufficient balance

##- Please type your reply above this line -## Your request (202530643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 07:47 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 11:47 AM

New

[Sun Soft Inc] Re: Activate SAM in Live — Merchant Only

##- Please type your reply above this line -## Your request (202530649) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 07:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 11:03 AM

New

[Sun Soft Inc] Re: Ticket: 1837617209 – User: Dmccoy – ID: 001.000.001.507 – Unable to stake 24,750 BTEC due to pending wallet migration

##- Please type your reply above this line -## Your request (202530654) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 06:43 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 10:43 AM

New

[Sun Soft Inc] Re: UX Update – Add “Marketing Packs” to Side Menu

##- Please type your reply above this line -## Your request (202530665) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 06:41 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 10:41 AM

New

Re: Required Account Access and Integration Details

Dear Steve please find below my comment: Hello Luca, To proceed with the integrations and setup, could you please provide access to the following accounts/services for both of these email addresses: steve@sunsoftny.com sam@sunsoftapps.com We

Luca Bianchi <luca.bianchi@starline-italia.com>

Oct 3, 2026, 10:41 AM

New

[Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access

##- Please type your reply above this line -## Your request (202530572) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 06:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 10:09 AM

New

[Sun Soft Inc] Re: Enrollment Center – More Visible Link Copy Confirmation

##- Please type your reply above this line -## Your request (202530620) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 04:52 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 8:52 AM

New

[Sun Soft Inc] Re: URGENT – Super Charge Career Points Not Being Credited Correctly

##- Please type your reply above this line -## Your request (202530664) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 04:28 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 8:28 AM

New

[Sun Soft Inc] Re: Request to Reinstate 30X Career Point Multiplier – Booster Brand Store

##- Please type your reply above this line -## Your request (202530661) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 04:12 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 8:12 AM

New

[Sun Soft Inc] Re: Abandon Users Report – Partner/Customer Filters and Membership Deletion

##- Please type your reply above this line -## Your request (202530618) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 04:10 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 8:10 AM

New

[Sun Soft Inc] Re: Ticket: 1895659388 – User: bihwincel – ID: 001.000.004.309 – Request to remove refunded Gift Card transaction from history

##- Please type your reply above this line -## Your request (202530631) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 04:02 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 8:02 AM

New

[Sun Soft Inc] Re: ticket#1316064634 - username: wjmullen - ID: 001.000.000.154 - Career Points Allocation Discrepancy & Campaign Financing Display Issue

##- Please type your reply above this line -## Your request (202530655) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 03:54 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 7:54 AM

New

[Sun Soft Inc] Re: Ticket: 919389377 – User: chashiera – ID: 001.000.005.487 – Sponsor change request

##- Please type your reply above this line -## Your request (202530644) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 03:34 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 7:34 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1138936864 – User: AndreaSun – ID: 061.000.000.534 – Merchant account closure & balance transfer to affiliate account

##- Please type your reply above this line -## Your request (202530642) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 03:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 7:32 AM

New

[Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch

##- Please type your reply above this line -## Your request (202530650) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 03:22 EDT Hi, Thank you for the detailed r

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 7:22 AM

New

[Sun Soft Inc] Re: DavidDoty

##- Please type your reply above this line -## Your request (202530651) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 02:48 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 6:48 AM

New

[Sun Soft Inc] Re: Ticket: 86213024 – User: shoginja – ID: 001.000.001.627 – Plaid Card Unlinking Missing Option in Pay and Go

##- Please type your reply above this line -## Your request (202530641) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 02:44 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 6:44 AM

New

[Sun Soft Inc] Re: Netsoft Chargeback Notifications — Trigger, Recipients, and Design Update

##- Please type your reply above this line -## Your request (202530615) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 02:35 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 6:35 AM

New

[Sun Soft Inc] Re: OpenAI pixel conversions

##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 02:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 6:34 AM

New

[Sun Soft Inc] Re: Partner Enrollment – Remove Default Enrollment Type Selection

##- Please type your reply above this line -## Your request (202530621) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 01:29 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 5:29 AM

New

[Sun Soft Inc] Re: Convention 2027 — Automatic Partner Back Office Pop-Up

##- Please type your reply above this line -## Your request (202530616) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 01:19 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 3, 2026, 5:19 AM

New

Final reminder: Super Sunday - Not To Be Missed!

We are showcasing a new look and feel presentation, a new product and all the updates from the company... View online version It's all in the numbers Super Sunday Not To Be Missed! Dear Steve, You are invited to attend a full community Super

PNGVN Family <news@gng.community>

Oct 3, 2026, 5:00 AM

New

UX Update – Add “Marketing Packs” to Side Menu

Hi Team, I’d like to request a small but important UX improvement for the Marketing Packs section. We already have the existing Marketing Packs page: Marketing Packs Page Currently, affiliates can access Marketing Packs through the “Explore More” CTA

Matt Swanson <matthew.swanson@booster.eco>

Oct 3, 2026, 4:32 AM

New

URGENT – Super Charge Career Points Not Being Credited Correctly

Hi Team, I need to flag an urgent issue with the Super Charge Career Points calculation that needs to be investigated and corrected as soon as possible. I've attached screenshots showing an affiliate who purchased the $500 Builder Marketing Pack. The Ma

Matt Swanson <matthew.swanson@booster.eco>

Oct 3, 2026, 4:24 AM

New

Important: This Email Supersedes the Previous One — Updated Rules and Conduct

Hello Team, Please disregard the documents sent in my previous email and use only the files attached to this email, as these are the latest versions of the Momentum Network Rules and Conduct, including the most recent amendment. The files to impleme

Momentum Network <support@momentumnetwork.net>

Oct 3, 2026, 2:07 AM

New

Urgent Update Required — Revised Rules and Conduct and Mandatory Electronic Acceptance

Hello Team, We have officially revised the Momentum Network Rules and Conduct. Attached to this email are the updated documents in both languages: * Reglas y Conducta Momentum Network — Revised 2026 * Momentum Network Rules and Conduct — Re

Momentum Network <support@momentumnetwork.net>

Oct 3, 2026, 12:33 AM

New

Re: [Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review

Hi team, Thanks for sending the inventory. I’ve reviewed it and added some comments and mock ups to the file here. Please let me know if you have any questions. Also, I want to ask for the following trigger emails: 1. Post-purchase welcome ema

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 2, 2026, 8:49 PM

New

Re: Activate SAM in Live — Merchant Only

Hi Team, Following up on the SAM activation for the Merchant portal only. Please share an update and confirm once it is live and verified. Thank you. ________________________________ From: Bric Zaldivar Sent: Thursday, October 1, 2026 6:40 PM To: Su

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 2, 2026, 6:56 PM

New

Request to Reinstate 30X Career Point Multiplier – Booster Brand Store

Hi , Please reinstate the 30X Career Point multiplier for all merchandise purchases made through the Booster Brand Store. We would like this multiplier to remain active until further notice. The logic should be: * Product: Booster Brand Store me

Matt Swanson <matthew.swanson@booster.eco>

Oct 2, 2026, 5:51 PM

New

Confirmation – 6-Level Marketing Pack Special Production Launch October 5

Hi David and team, I just want to clarify the final scope and confirm that this project is scheduled to be implemented in production on October 5. To be clear, we are reusing the same special that was already developed and implemented last month. We are

Matt Swanson <matthew.swanson@booster.eco>

Oct 2, 2026, 5:49 PM

New

Re: Reactivate Sept Special– 6-Level Career Point Depth Marketing Pack Special

FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work

David C <david@sunsoftny.com>

Oct 2, 2026, 5:38 PM

New

Ticket: 1908441278 – User: Kung – ID: 011.000.000.116 – Unable to stake $1,000 BTEC purchase due to smart wallet signing error

Hi Team, Please check the following case: * Username: Kung * ID: 011.000.000.116 * Ticket Number: 1908441278 * Issue Summary: The user is unable to stake their recent $1,000 BTEC token purchase due to a recurring wallet signature er

Jose Genovese <jose.genovese@booster.eco>

Oct 2, 2026, 5:30 PM

New

Ticket: 146879401 – User: Corne – ID: 001.000.002.016 – Web3 wallet misconfiguration and missing airdrop token reporting

Hi Team, Please check the following case: * Username: Corne * ID: 001.000.002.016 * Ticket Number: 146879401 * Issue Summary: The user is reporting two related account issues regarding her husband's profile. First, his Web3 account

Jose Genovese <jose.genovese@booster.eco>

Oct 2, 2026, 5:18 PM

New

Re: Booster Companion Mobile App

Hi team, Thanks for following up. Here are the answers to your questions. Microphone button unresponsive after login: * Logged in using Google. * It was just me, not multiple people on the same account. Volume rising and falling: *

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 2, 2026, 4:26 PM

New

ticket#1043596455 - username: Lael - ID: 001.000.001.767 - Account Audit & Profile Check

Hi team, Please review an update regarding the user's account audit: * Correction on Staking: The user's active staking contract is on the 12-month (1 year) 30% APY lock program. * Main Issues To Resolve: * Profile / Wallet Mapping Ch

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 2, 2026, 4:05 PM

New

ticket#1327257747 - username: Teknoman - ID: 011.000.000.044 - Missing Staking History Display & APY Text Inconsistency Report

Hi Team, Please review two issues reported by a user upon Web3 OTP login: * Issue 1 (Missing Staking History): User logged in via Web3 and verified OTP, but their Staking History displays 0 / No active stakes, despite having an active stake comple

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 2, 2026, 3:47 PM

New

ticket#1316064634 - username: wjmullen - ID: 001.000.000.154 - Career Points Allocation Discrepancy & Campaign Financing Display Issue

Hi team, Please review a Career Points calculation and campaign status issue reported by a user: * Transaction Details: * Package Name: MARKETING PACK * Amount: $250.00 USD * Transaction ID: #258382045 * Date & Time

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 2, 2026, 3:45 PM

New

Ticket: 1837617209 – User: Dmccoy – ID: 001.000.001.507 – Unable to stake 24,750 BTEC due to pending wallet migration

Hi Team, Please check the following case: * Username: Dmccoy * ID: 001.000.001.507 * Ticket Number: 1837617209 * Issue Summary: The user is unable to stake their 24,750 BTEC tokens because the system continuously redirects them back

Jose Genovese <jose.genovese@booster.eco>

Oct 2, 2026, 3:20 PM

New

ticket#630903757 - username: poolofbethesdaministry64 - ID: 001.000.006.025 - Staking Error "Insufficient Balance"

Hi Team, Please review and assist with a balance synchronization error for a user attempting to stake: * Issue Description: The user is attempting to stake 184,093 BTEC tokens, but the platform consistently returns an "insufficient balance" error.

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 2, 2026, 3:20 PM

New

Reactivate Sept Special– 6-Level Career Point Depth Marketing Pack Special

* Hi David, I wanted to send an amendment to my previous email because I think I have a much simpler and easier approach to accomplish what we’re looking for. Rather than building a new special from scratch, could we simply reactivate the special w

Matt Swanson <matthew.swanson@booster.eco>

Oct 2, 2026, 2:55 PM

New

Marketing Pack Sales & Credit Tracking

Hi Everyone, I’d like to check where we currently track Marketing Pack sales within the platform. Is there already a specific area in the admin/back office where we can view Marketing Pack purchases and sales? If so, please let me know where this inform

Matt Swanson <matthew.swanson@booster.eco>

Oct 2, 2026, 2:50 PM

New

DavidDoty

Good morning! Please change David Doty's account to FL6 as of October 1, 2026 and set his account back to automatically adjust his rank based on his FLQA's instead of the manual ranking. Thank you! Information About Brokers Services Consumer Pr

Ashley Sotomayor <ashley@callitclosed.com>

Oct 2, 2026, 1:54 PM

New

Re: Booster Companion Mobile App

Hello Bric and Team, Just following up on the email below regarding the additional details requested for the reported Companion App issues. Could you please share the requested information when you get a chance? These details will help our developme

QAG <qag@sunsoftny.com>

Oct 2, 2026, 12:33 PM

New

RE: [Sun Soft Inc] Re: OpenAI pixel conversions

Hi, In our case I don’t actually think, that email/ID are or even can be relevant, since we want to track LP visits, so they couldn’t be logged in, even if they wanted. Let’s leave it at that. Please move the implementation to the live server. Tha

laszlo@myconunity.com <laszlo@myconunity.com>

Oct 2, 2026, 12:32 PM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: xia 2. Email: iminyon555@gmail.com 3. New Rank: Royal Penguine 4. Date: 2nd

GNG Community <noreply@gng.community>

Oct 2, 2026, 8:53 AM

New

Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch

Hi Team, We are very close to officially launching the MAC platform worldwide. Before providing final approval, I need access to two separate, complete, and fully functional accounts: 1. One active Customer account 2. One active Momentum Pa

Momentum Network <support@momentumnetwork.net>

Oct 2, 2026, 1:54 AM

New

Activate SAM in Live — Merchant Only

Hi Team, Please activate SAM in the live environment for the Merchant portal only. SAM should not be enabled for Affiliate, Shopper, Community, or any other portal. Please confirm once it is live and verified on Merchant. Thank you.

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 2, 2026, 12:40 AM

New

New Report Request: Annual Top 5 Producers, Recruiters, and Superstars

Hello Team, Please create a new report in the Reports section of Netsoft Admin to identify the annual Top 5 partners in each of these categories: * Top 5 Producers of the Year * Top 5 Recruiters of the Year * Top 5 Superstars of th

Momentum Network <support@momentumnetwork.net>

Oct 2, 2026, 12:07 AM

New

You're invited! Less switching, more doing

30 minutes, five features, zero fluff.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 1, 2026, 11:31 PM

New

[Sun Soft Inc] Re: Remove Sept Super Charge in App

##- Please type your reply above this line -## Your request (202530629) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 16:32 EDT Hello Matthew and Team, Just a q

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 8:32 PM

New

Top downloads for September ✨

Steve, wonder what creative assets are shaping projects right now? ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Envato Market <news@m.market.envato.com>

Oct 1, 2026, 8:05 PM

New

Admin Report and Contact Visibility Control for Lifetime Rank Ambassador and Above

Hi Team, We need a new report in the Admin platform listing all partners with a Lifetime Rank of Ambassador or higher. Please add a control that allows our Admin team to enable or disable contact visibility individually for each eligible partner. Wh

Momentum Network <support@momentumnetwork.net>

Oct 1, 2026, 7:34 PM

New

Re: [Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access

Hi team, Thanks for your response. I can see the updated button on the Merchant dashboard chat, please make sure to update it also on the Affiliate side: Noted on the 4 digit code, and I will send the Legal documents as soon as I have them. I

Hazel Del Fierro <hazel.delfierro@booster.eco>

Oct 1, 2026, 7:16 PM

New

Required Account Access and Integration Details

Hello Luca, To proceed with the integrations and setup, could you please provide access to the following accounts/services for both of these email addresses: steve@sunsoftny.com sam@sunsoftapps.com We require access to: 1. PayPal – Payment

QAG <qag@sunsoftny.com>

Oct 1, 2026, 7:09 PM

New

You're invited! Less switching, more doing

30 minutes, five features, zero fluff.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Oct 1, 2026, 7:08 PM

New

Ticket: 511454390 – User: gloireinfinie5 – ID: 001.000.007.043 – Unable to stake BTEC

Hi Team, Please check the following case: * Username: gloireinfinie5 * ID: 001.000.007.043 * Ticket Number: 511454390 * Issue Summary: The user is attempting to stake their tokens under the 30% staking option but encounters an issue

Jose Genovese <jose.genovese@booster.eco>

Oct 1, 2026, 6:54 PM

New

Re: [Sun Soft Inc] Re: Netsoft Chargeback Notifications — Trigger, Recipients, and Design Update

confirmed El jue, 1 oct 2026 a la(s) 11:14 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530615) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Oct 1, 2026, 6:43 PM

New

Re: [Sun Soft Inc] Re: Enrollment Center – More Visible Link Copy Confirmation

confirmed El jue, 1 oct 2026 a la(s) 9:25 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530620) has been updated. To add additional comments, reply to th

Momentum Network <support@momentumnetwork.net>

Oct 1, 2026, 6:43 PM

New

Re: [Sun Soft Inc] Re: Abandon Users Report – Partner/Customer Filters and Membership Deletion

confirmed El jue, 1 oct 2026 a la(s) 6:19 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530618) has been updated. To add additional comments, reply to th

Momentum Network <support@momentumnetwork.net>

Oct 1, 2026, 6:42 PM

New

Re: [Sun Soft Inc] Re: Convention 2027 — Automatic Partner Back Office Pop-Up

COnfirmed El jue, 1 oct 2026 a la(s) 5:41 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530616) has been updated. To add additional comments, reply to th

Momentum Network <support@momentumnetwork.net>

Oct 1, 2026, 6:41 PM

New

Re: [Sun Soft Inc] Re: Partner Enrollment – Remove Default Enrollment Type Selection

Confirmed El jue, 1 oct 2026 a la(s) 3:19 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530621) has been updated. To add additional comments, reply to th

Momentum Network <support@momentumnetwork.net>

Oct 1, 2026, 6:41 PM

New

Re: [Sun Soft Inc] Re: Request to Delete Two Memberships from Netsoft

Hi, Thank you for confirming that Rolando Blanco Santiago’s membership has been deleted. Yes, please proceed with the deletion of Raul Garcia’s membership (ID 964762). Please transfer all members directly under Raul so they become direct downlines o

Momentum Network <support@momentumnetwork.net>

Oct 1, 2026, 6:36 PM

New

Ticket: 919389377 – User: chashiera – ID: 001.000.005.487 – Sponsor change request

Hi Team, Please check the following case: * Username: chashiera * ID: 001.000.005.487 * Ticket Number: 919389377 * Issue Summary: The user registered under an incorrect email address for her sponsor and is requesting an update to he

Jose Genovese <jose.genovese@booster.eco>

Oct 1, 2026, 5:50 PM

New

Ticket: 1844625731 – User: chashiera – ID: 001.000.005.487 – BTEC staking error: insufficient balance

Hi Team, Please check the following case: * Username: chashiera * ID: 001.000.005.487 * Ticket Number: 1844625731 * Issue Summary: The user is attempting to stake their BTEC tokens but is unable to complete the process. The system b

Jose Genovese <jose.genovese@booster.eco>

Oct 1, 2026, 5:38 PM

New

Re: [Sun Soft Inc] Re: Ticket: 960592532 – User: TheRainMaker – ID: 001.000.000.040 – Cannot stake BTEC balance after merging Smart Wallet

Hi Team, Following up with this case. We received instructions regarding the account of TheRainMaker (ID: 001.000.000.040): 1. Do NOT burn the balance associated with dudleyraymond485 (ID: 001.000.005.299), as this account belongs to a member of h

Jose Genovese <jose.genovese@booster.eco>

Oct 1, 2026, 5:19 PM

New

Re: [Sun Soft Inc] Re: Ticket: 1138936864 – User: AndreaSun – ID: 061.000.000.534 – Merchant account closure & balance transfer to affiliate account

Hi Team, Following up this case. Please be advised that the user, Andrea, has explicitly confirmed and agreed to proceed with the full closure process. You have full authorization to: 1. Remove all associated merchant stores and their respective

Jose Genovese <jose.genovese@booster.eco>

Oct 1, 2026, 5:05 PM

New

Marketing Packs Checkout Update

Hi Dev Team, Please use the attached mockup to update the Marketing Packs checkout on desktop, the mobile app, and mobile browsers. https://prnt.sc/xNxy1MOtYXU_ The checkout should show the base CP, 10× Supercharge multiplier, and total CP for the sele

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 1, 2026, 4:50 PM

New

[Sun Soft Inc] Re: OpenAI pixel conversions

##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 12:26 EDT Hi, Could you please log in to y

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 4:26 PM

New

[Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access

##- Please type your reply above this line -## Your request (202530572) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 12:25 EDT HI, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 4:25 PM

New

[Sun Soft Inc] Re: URGENT: Replace Marketing Pack Pricing Cards Immediately

##- Please type your reply above this line -## Your request (202530628) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 12:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 4:18 PM

New

Ticket: 86213024 – User: shoginja – ID: 001.000.001.627 – Plaid Card Unlinking Missing Option in Pay and Go

Hi Team, Please check the following case: * Username: shoginja * ID: 001.000.001.627 * Ticket Number: 86213024 * Issue Summary: The user is unable to unlink their cards from Plaid on the Pay and Go section because there is no option

Jose Genovese <jose.genovese@booster.eco>

Oct 1, 2026, 4:17 PM

New

[Sun Soft Inc] Re: Remove Sept Super Charge in App

##- Please type your reply above this line -## Your request (202530629) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 12:16 EDT Hi, Kindly check the update belo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 4:16 PM

New

Ticket: 330491733 – User: stellomama1 – ID: 001.000.003.020 – BTEC Staking Balance Sync Error (30% APY Guaranteed)

Hi Team, Please check the following case: * Username: stellomama1 * ID: 001.000.003.020 * Ticket Number: 330491733 * Issue Summary: The user has been attempting to stake BTEC tokens for the past 3 weeks but is repeatedly blocked by

Jose Genovese <jose.genovese@booster.eco>

Oct 1, 2026, 4:11 PM

New

Store Update

Hello Matthew, We submitted the updated app yesterday, and it has been approved. We have also published the new version with the latest changes. It may take a few hours for the updated version to become visible on the Play Store. Kindly check again

QAG <qag@sunsoftny.com>

Oct 1, 2026, 4:06 PM

New

ticket#512077571 - username: dannytanda - ID: 001.000.007.556 - Purchase Within Promotional Window

Hi Team, Please review and register a user eligibility request for 30% APY staking: * User Details: The user confirmed purchasing BTEC tokens prior to midnight on 09/30/2026 with the intent to stake at the 30% APY rate. * Request: * P

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 1, 2026, 3:34 PM

New

Ticket#505420157 - username: Usanavygirl - ID: 001.000.001.760 - Honor Promotional Rate (30% APY)

Hi Team, Please review and assist with a staking failure reported by a user: * Issue Description: The user attempted to stake their BTEC tokens on 10/30/2026, but the platform prevented them from completing the transaction. * Requested Action

Jose Genovese <jose.genovese@booster.eco>

Oct 1, 2026, 3:32 PM

New

ticket#1968539996 - username: paulmonie - ID: 001.000.006.130 - Wallet Syncing Issue

Hi Team, Please assist with a user experiencing a balance display/staking error: * Issue: The user updated their Smart Wallet address, but when clicking to stake, the platform returns an "insufficient BTEC" error despite having enough tokens. *

Jose Genovese <jose.genovese@booster.eco>

Oct 1, 2026, 3:28 PM

New

Marketing Packs — Add Multiple Purchase Option

Hello, Please update the Marketing Pack purchasing flow to allow affiliates to purchase more than one pack at a time. This functionality needs to be added to both the Booster.eco mobile app and the desktop browser version. The quantity selector should

Matt Swanson <matthew.swanson@booster.eco>

Oct 1, 2026, 3:27 PM

New

ticket#1563365368 - username: olurebiesther - ID: 032.000.000.081 - Zero BTEC Balance on Connected Smart Wallet

Hi Team, Please review an updated staking balance issue with the attached user screenshots: * Connected Smart Wallet Address: 0x18035c26DfcC03CB4C482c88cFA1D8caa19F2508 * Issue: The user's Smart Wallet is connected, but the staking dashboard

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 1, 2026, 3:25 PM

New

ticket#501889963 - username: boosterworld - ID: 001.000.000.049 - Staking Error "Insufficient BTEC Balance"

Hi Team, Please review and assist with a wallet synchronization error for user Ferdinand: * Issue Description: The user upgraded their Smart Wallet in September 2026, but when attempting to stake 25,000 BTEC tokens for 12 months, the platform disp

Caroline Alcantara <caroline.alcantara@booster.eco>

Oct 1, 2026, 3:22 PM

New

[Sun Soft Inc] Re: Netsoft Chargeback Notifications — Trigger, Recipients, and Design Update

##- Please type your reply above this line -## Your request (202530615) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 11:14 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 3:15 PM

New

Re: [Sun Soft Inc] Re: URGENT: Replace Marketing Pack Pricing Cards Immediately

I see this now. Thank you. Please make sure this is implemented on mobile app and mobile browser as well ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, October 1, 2026 11:12

Matt Swanson <matthew.swanson@booster.eco>

Oct 1, 2026, 3:14 PM

New

[Sun Soft Inc] Re: URGENT: Replace Marketing Pack Pricing Cards Immediately

##- Please type your reply above this line -## Your request (202530628) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 11:12 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 3:12 PM

New

Ticket: 1895659388 – User: bihwincel – ID: 001.000.004.309 – Request to remove refunded Gift Card transaction from history

Hi Team, Please check the following case: * Username: bihwincel * ID: 001.000.004.309 * Ticket Number: 1895659388 * Issue Summary: A refund has been processed on our end for a $500.00 USD Tire Discounters Gift Card purchased on Sept

Jose Genovese <jose.genovese@booster.eco>

Oct 1, 2026, 3:01 PM

New

Remove Sept Super Charge in App

Hi, Please remove the September Super Charge from the Booster.eco app immediately. This promotion should no longer be available or displayed anywhere in the app. I also need a clear timeline for when the newest version of the Booster.eco app will have t

Matt Swanson <matthew.swanson@booster.eco>

Oct 1, 2026, 2:11 PM

New

Re: Booster Companion Mobile App

Hello Bric and Team, Thank you for sharing the videos and the additional details. Our development team has reviewed the reported issues, and we need a few additional details to help us reproduce and trace them accurately. For the microphone button b

QAG <qag@sunsoftny.com>

Oct 1, 2026, 1:57 PM

New

Re: Booster Companion Mobile App

Hello Bric, As per your request, we have unpublished the app so it is no longer publicly available for new users to download. Regarding the voice selection issue you reported, where the selected voice is not changing, this has already been updated.

QAG <qag@sunsoftny.com>

Oct 1, 2026, 1:53 PM

New

Re: Booster Companion Mobile App

Hello Bric, As per your request, we have unpublished the app so it is no longer publicly available for new users to download. Regarding the voice selection issue you reported, where the selected voice is not changing, this has already been updated.

QAG <qag@sunsoftny.com>

Oct 1, 2026, 1:51 PM

New

[Sun Soft Inc] Re: Skyslope Canada

##- Please type your reply above this line -## Your request (202530614) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 09:46 EDT HI, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 1:46 PM

New

URGENT: Replace Marketing Pack Pricing Cards Immediately

Hi Team, Please replace the current Marketing Pack pricing cards immediately with the updated versions attached to this email. This is very important and needs to be completed as soon as possible. Please make sure the existing pricing cards are fully re

Matt Swanson <matthew.swanson@booster.eco>

Oct 1, 2026, 1:35 PM

New

[Sun Soft Inc] Re: Enrollment Center – More Visible Link Copy Confirmation

##- Please type your reply above this line -## Your request (202530620) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 09:25 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 1:25 PM

New

[Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access

##- Please type your reply above this line -## Your request (202530555) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 08:50 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 12:50 PM

New

Re: Booster Companion Mobile App

Hello Bric, As per your request, we have unpublished the app so it is no longer publicly available for new users to download. Meanwhile, could you please continue testing the version you already have through the internal testing track and share a co

QAG <qag@sunsoftny.com>

Oct 1, 2026, 11:59 AM

New

Re: Booster Companion Mobile App

Hello Bric, As per your request, we have unpublished the app so it is no longer publicly available for new users to download. Meanwhile, could you please continue testing the version you already have through the internal testing track and share a co

QAG <qag@sunsoftny.com>

Oct 1, 2026, 11:56 AM

New

[Sun Soft Inc] Re: Urgent: Add the Upcoming Convention to the Partner Back Office Login

##- Please type your reply above this line -## Your request (202530603) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 06:22 EDT Hi, Thank you for confirming.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 10:22 AM

New

[Sun Soft Inc] Re: Abandon Users Report – Partner/Customer Filters and Membership Deletion

##- Please type your reply above this line -## Your request (202530618) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 06:19 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 10:19 AM

New

RE: [Sun Soft Inc] Re: OpenAI pixel conversions

Hi, What “support team” do you mean? YOU are our support team 😊) Did you consult this URL? https://developers.openai.com/ads/supported-events Thank you, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development

laszlo@myconunity.com <laszlo@myconunity.com>

Oct 1, 2026, 10:13 AM

New

[Sun Soft Inc] Re: Convention 2027 — Automatic Partner Back Office Pop-Up

##- Please type your reply above this line -## Your request (202530616) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 05:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 9:41 AM

New

[Sun Soft Inc] Re: Ticket: 1103703416 – User: johnchomynfcm – ID: 011.000.000.003 – Career Points discrepancy between mobile and desktop Back Office

##- Please type your reply above this line -## Your request (202530610) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 04:38 EDT Hi, Kindly check the updates bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 8:38 AM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 04:31 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 8:31 AM

New

[Sun Soft Inc] Re: Sponsor Change and Commission Transfer – Sonia Zacarías

##- Please type your reply above this line -## Your request (202530617) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 03:31 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 7:31 AM

New

[Sun Soft Inc] Re: Ticket: 1617069017 – User: sambe1962 – ID: 001.000.005.701 – "Insufficient BTEC Balance" error during staking attempt

##- Please type your reply above this line -## Your request (202530595) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 03:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 7:27 AM

New

[Sun Soft Inc] Re: Partner Enrollment – Remove Default Enrollment Type Selection

##- Please type your reply above this line -## Your request (202530621) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 03:19 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 7:19 AM

New

[Sun Soft Inc] Re: Ticket: 1667394249 – User: alokanmargret1 – ID: 001.000.005.775 – Insufficient token balance error during BTEC staking

##- Please type your reply above this line -## Your request (202530625) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 02:56 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 6:56 AM

New

[Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review

##- Please type your reply above this line -## Your request (202530599) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 02:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 6:56 AM

New

[Sun Soft Inc] Re: Confirmation Required: September Supercharge Banner and APK Release

##- Please type your reply above this line -## Your request (202530606) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 02:27 EDT Hi, Thank you for sharing the Ma

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Oct 1, 2026, 6:27 AM

New

[Sun Soft Inc] Re: Marketing Pack Hero Banners – App & Desktop Implementation

##- Please type your reply above this line -## Your request (202530623) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 02:26 EDT Hi, Thank you for sharing the Ma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 6:26 AM

New

CCC WORLDWIDE LIMITED: is your director’s address still public?

Address services CCC WORLDWIDE LIMITED: is your director’s address still public? Dear Anoop, CCC WORLDWIDE LIMITED uses our Registered Office Address, but your director’s service address is not with us. Unless you have set one elsewhere, Companie

Customer Service <info@yourcompanyformations.co.uk>

Oct 1, 2026, 6:22 AM

New

[Sun Soft Inc] Re: Request to Delete Two Memberships from Netsoft

##- Please type your reply above this line -## Your request (202530619) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 02:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 6:14 AM

New

Re: Marketing Pack Hero Banners – App & Desktop Implementation

Hi David, Apologies for the confusion. The AI generated the wrong math in the previous version. Please disregard the calculations in the previous prompt and use the attached images as the correct Career Point of reference for the numbers, calculations,

Matt Swanson <matthew.swanson@booster.eco>

Oct 1, 2026, 3:16 AM

New

[Sun Soft Inc] Re: EXTREMELY URGENT – Career Points Disappearing Before Month-End

##- Please type your reply above this line -## Your request (202530624) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 22:27 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Oct 1, 2026, 2:27 AM

New

Re: EXTREMELY URGENT – Career Points Disappearing Before Month-End

Subject: CRITICAL & IMMEDIATE – ALL CAREER POINTS HAVE DISAPPEARED AGAIN Team, What is going on? This is completely out of control. Once again, all Career Points have disappeared from the members’ back offices before the end of the month. I do

Matt Ferk <Matt.Ferk@booster.eco>

Oct 1, 2026, 12:53 AM

New

Re: Booster Companion Mobile App

Hi team, Quick clarification on the removal request: by "remove from the stores" we mean make it non-public so it can't be found or downloaded by the general public, not a full removal. It should remain available within the internal testing environment s

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 1, 2026, 12:44 AM

New

Re: Booster Companion Mobile App

Hi team, While we appreciate your effort pushing for release, please remove it from the Play Store and App Store for now. We want to keep focusing on the app since it still has several ongoing issues that need to be resolved and verified within the next

Bric Zaldivar <bric.zaldivar@booster.eco>

Oct 1, 2026, 12:41 AM

New

Re: Booster Companion Mobile App

Hi Team, We all tested the app together and ran into the following: 1. Microphone buttons unresponsive after login. Once everyone had logged into the session, the microphone icon (to start a voice conversation) didn't respond for anyone. It only st

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 30, 2026, 11:07 PM

New

Ticket: 1667394249 – User: alokanmargret1 – ID: 001.000.005.775 – Insufficient token balance error during BTEC staking

Hi Team, Please check the following case: * Username: alokanmargret1 * ID: 001.000.005.775 * Ticket Number: 1667394249 * Issue Summary: The user reports holding 149,659.86 BTEC tokens but continuously receives an "insufficient token

Jose Genovese <jose.genovese@booster.eco>

Sep 30, 2026, 10:49 PM

New

EXTREMELY URGENT – Career Points Disappearing Before Month-End

Hi Team! This is extremely urgent. Every month, during the final hours of the month, we continue to experience serious problems with Career Points and Career calculations. We have already started receiving complaints again. The first one I rece

Matt Ferk <Matt.Ferk@booster.eco>

Sep 30, 2026, 10:48 PM

New

Re: [Sun Soft Inc] Re: Ticket: 1617069017 – User: sambe1962 – ID: 001.000.005.701 – "Insufficient BTEC Balance" error during staking attempt

Hi Team, Following up on the migration completed for this account, the user reports that they are still unable to stake their BTEC tokens. Their Booster Wallet fails to connect properly when initiating the staking process. * Requested Action: Plea

Jose Genovese <jose.genovese@booster.eco>

Sep 30, 2026, 10:40 PM

New

Re: Marketing Pack Hero Banners – App & Desktop Implementation

Here are the actual files if needed with needed size ________________________________ From: Matt Swanson <matthew.swanson@booster.eco> Sent: Wednesday, September 30, 2026 6:21 PM To: David C <david@sunsoftny.com>; QAG <qag@sunsoftny.com>; Support <s

Matt Swanson <matthew.swanson@booster.eco>

Sep 30, 2026, 10:24 PM

New

Marketing Pack Hero Banners – App & Desktop Implementation

Hi David, We have provided the finalized Marketing Pack hero banners for both the App and Desktop versions according to the required specifications. Please implement the banners as follows: * Desktop / Dashboard: 1000 × 250 px * App / Mobile

Matt Swanson <matthew.swanson@booster.eco>

Sep 30, 2026, 10:21 PM

New

Re: Booster Companion Mobile App

Hello Bric, The Companion App has already been published on the Google Play Store and is now available for all users to download. Regarding the voice selection issue, our team is actively working on the fix, and we will share an update once it is co

QAG <qag@sunsoftny.com>

Sep 30, 2026, 10:10 PM

New

Re: Booster Companion Mobile App

Hello Bric, The Companion App has already been published on the Google Play Store and is now available for all users to download. Regarding the voice selection issue, our team is actively working on the fix, and we will share an update once it is co

QAG <qag@sunsoftny.com>

Sep 30, 2026, 10:09 PM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

Also, please make sure the 10X Super Charge is implemented on the Marketing Packs. Right now, the packs only show the standard CP Earned amount. Directly below that, please add the Super Charged CP amount earned, with a yellow lightning bolt icon next to

Matt Swanson <matthew.swanson@booster.eco>

Sep 30, 2026, 10:06 PM

New

Fwd: Urgent Update Required – Partner Enrollment Links and Joint Membership Flow

Hi Team, Please implement the following changes across all Momentum Network partner enrollment and referral links. I have attached the updated screen mockups showing the required design and flow. Please maintain the existing branding, colors, images, s

Momentum Network <support@momentumnetwork.net>

Sep 30, 2026, 9:45 PM

New

Partner Enrollment – Remove Default Enrollment Type Selection

Hi Team, In Step 2: Enrollment Type of the partner enrollment process, Business currently appears selected automatically, as shown in the attached screenshot. Please correct this so that neither Business nor Individual is selected by default. The ap

Momentum Network <support@momentumnetwork.net>

Sep 30, 2026, 9:43 PM

New

Re: Booster Companion Mobile App

Hi team, Thank you for the update and for moving forward with the release. Could you share a bit more detail on timing? Specifically: * When will this version be available on the Google Play Store for all users? * What's the ETA on the voice

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 30, 2026, 9:42 PM

New

Enrollment Center – More Visible Link Copy Confirmation

Hi Team, When a partner copies an enrollment link from their back office, the success notification currently appears very small on the right side and is easy to miss, as shown in the attached screenshot. Please replace it with a larger, compact pop-

Momentum Network <support@momentumnetwork.net>

Sep 30, 2026, 9:40 PM

New

Request to Delete Two Memberships from Netsoft

Hi Team, Please completely delete the following two memberships from Netsoft: * ID 459910: Rolando — Last name: Blanco Santiago * ID 964762: Raul Garcia I have attached screenshots identifying both records. Both memberships are current

Momentum Network <support@momentumnetwork.net>

Sep 30, 2026, 9:39 PM

New

Abandon Users Report – Partner/Customer Filters and Membership Deletion

Hi Team, Please update the Abandon Users report shown in the attached screenshot with the following functionality: * Display all partner and customer memberships, regardless of their status. * Add a membership type filter with three optio

Momentum Network <support@momentumnetwork.net>

Sep 30, 2026, 9:35 PM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

Hello, Thank you for the latest update. I was able to receive and review what you were asking for regarding the Marketing Pack flow. I did notice a few things that I would like to clarify: 1. Marketing Funding Percentage In the video you provided, I n

Matt Swanson <matthew.swanson@booster.eco>

Sep 30, 2026, 9:20 PM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530586) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 16:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 8:38 PM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 16:28 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 8:29 PM

New

Sponsor Change and Commission Transfer – Sonia Zacarías

Hi Team, Please update the sponsor for Sonia P. Zacarías (ID: 458239) so she becomes a direct partner of Rolando Blanco (ID: 895716). Additionally, please transfer to Rolando the commission assigned to Carlos Andrés and Lily Chaux for Sonia’s conver

Momentum Network <support@momentumnetwork.net>

Sep 30, 2026, 8:27 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for the detailed feedback and for sharing the test video. The major self-listening issue reported yesterday now appears to be resolved in this build. The remaining items are primarily related to the voice selection and the pron

QAG <qag@sunsoftny.com>

Sep 30, 2026, 8:19 PM

New

Convention 2027 — Automatic Partner Back Office Pop-Up

Hi Team, Please implement an automatic pop-up in the Momentum Network Partner Back Office using the attached approved design as the visual reference. Display and design * Show the pop-up automatically when a Partner logs into their Back Offic

Momentum Network <support@momentumnetwork.net>

Sep 30, 2026, 8:13 PM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 15:47 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 7:47 PM

New

Netsoft Chargeback Notifications — Trigger, Recipients, and Design Update

Hi Team, Please update the chargeback email notifications in Netsoft with the following requirements: 1. Notification trigger The Chargeback status is assigned manually. Whenever we manually change a Customer’s or Partner’s status to Chargeback i

Momentum Network <support@momentumnetwork.net>

Sep 30, 2026, 7:44 PM

New

[Sun Soft Inc] Re: ICON — Manual Individual Account Creation

##- Please type your reply above this line -## Your request (202530569) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 15:23 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 7:23 PM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

Hey team, I wanted to check whether there's anything outstanding from our side ahead of the October 1st launch. We're also looking forward to hearing back from you on the open items. Thanks! Best, From: Matt Swanson <matthew.swanson@booster.eco

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 30, 2026, 7:20 PM

New

Re: [Sun Soft Inc] Re: Urgent: Add the Upcoming Convention to the Partner Back Office Login

Confirmed El mié, 30 sept 2026 a la(s) 9:26 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530603) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Sep 30, 2026, 6:58 PM

New

Skyslope Canada

I realized we have not connected our Canadian Skyslope account to Sunsoft so the system has not been processing revenue share for those closings in Canada. Here is the admin login for that account in Skyslope if you need it: cicadminca@callitclosed.com

Chad Osborne <chad@callitclosed.com>

Sep 30, 2026, 6:29 PM

New

Confirmation Statement (Annual Return Due) for CCC WORLDWIDE LIMITED

Dear Mr Anoop Lal, Re: Confirmation Statement for CCC WORLDWIDE LIMITED due by 17/11/2026 According to our records, the confirmation statement for CCC WORLDWIDE LIMITED is due to be filed within the next 48 days by 17/11/2026. If you require this

Your Company Formations <info@yourcompanyformations.co.uk>

Sep 30, 2026, 6:27 PM

New

[Sun Soft Inc] Re: Ticket: 1694297006 – User: olurebiesther – ID: 032.000.000.081 – Smart Wallet migration mismatch error for BTEC staking

##- Please type your reply above this line -## Your request (202530613) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 14:02 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 6:02 PM

New

See p_s_n__xx, dragon22yy and more in your feed

New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you d

p_s_n__xx on Instagram <follow-suggestions@mail.instagram.com>

Sep 30, 2026, 5:59 PM

New

Re: [Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access

Hi team, Thank you for your response and the updates. I went ahead and tested Sam and Matthew today, and we have some feedback: 1. Assistant name and avatar: The conversation avatar and the opening message both show "AI" instead of "Sam." Cou

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 30, 2026, 5:52 PM

New

[Sun Soft Inc] Re: Ticket: 1779513761 – User: success – ID: 001.000.001.237 – Verification OTP email mismatch for BTEC staking process

##- Please type your reply above this line -## Your request (202530611) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 13:50 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 5:51 PM

New

[Sun Soft Inc] Re: Wrong wallet address error during final step of BTEC staking process

##- Please type your reply above this line -## Your request (202530609) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 13:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 5:42 PM

New

Ticket: 1694297006 – User: olurebiesther – ID: 032.000.000.081 – Smart Wallet migration mismatch error for BTEC staking

Hi Team, Please check the following case: * Username: olurebiesther * ID: 032.000.000.081 * Ticket Number: 1694297006 * Issue Summary: The user reported receiving a "Wrong Wallet Account Signed In" / "Wallet migration is not complet

Jose Genovese <jose.genovese@booster.eco>

Sep 30, 2026, 5:42 PM

New

[Sun Soft Inc] Re: ticket#1691859998 - username: shoginja - ID: 001.000.001.627 - Missing BTEC Tokens Post-eWallet Swap

##- Please type your reply above this line -## Your request (202530608) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 13:20 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 5:20 PM

New

Re: Booster Companion Mobile App

Hi team, Thanks for setting up the internal testing track. I installed the app from the link and tested on my device. Video here: https://drive.google.com/file/d/1PjJKCol-yxylsczkGFaV1dCopKxMgxd5/edit During this session: * Self-listening did no

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 30, 2026, 4:57 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing this with us. Our team has already been notified and is currently working on addressing the issue and resubmitting the application. We will keep you updated once the resubmission is completed. Thank you. D

QAG <qag@sunsoftny.com>

Sep 30, 2026, 4:20 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing this, our team already notified about this and they are working toward t QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007

QAG <qag@sunsoftny.com>

Sep 30, 2026, 4:19 PM

New

Fw: URGENT: Esther Gonga team | Booster Wallet migration checks and 30% APY protection

FYI ________________________________ From: Bric Zaldivar Sent: Wednesday, September 30, 2026 10:02 AM To: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Subject: URGENT: Esther Gonga team | Booster Wallet migration checks and 30% APY

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 30, 2026, 4:04 PM

New

Re: Booster Companion Mobile App

Hi team, Thanks for sending the app, we will test it now on the Google environment. Regarding the Apple Store, this is what we see there now: Is there anything we can do there? Should we be concern edabout this? Please let us know. Best,

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 30, 2026, 3:55 PM

New

Ticket: 1779513761 – User: success – ID: 001.000.001.237 – Verification OTP email mismatch for BTEC staking process

Hi Team, Please check the following case: * Username: success * ID: 001.000.001.237 * Ticket Number: 1779513761 * Issue Summary: The user reported that while trying to complete the "Stake Now" process for BTEC tokens, the system sen

Jose Genovese <jose.genovese@booster.eco>

Sep 30, 2026, 3:54 PM

New

Ticket: 1103703416 – User: johnchomynfcm – ID: 011.000.000.003 – Career Points discrepancy between mobile and desktop Back Office

Hi Team, Please check the following case: * Username: johnchomynfcm * ID: 011.000.000.003 * Ticket Number: 1103703416 * Issue Summary: The user reported a balance discrepancy in their Career Points (CP) when comparing views across d

Jose Genovese <jose.genovese@booster.eco>

Sep 30, 2026, 3:44 PM

New

Wrong wallet address error during final step of BTEC staking process

Hi Team, Please check the following case: * Username: yvyinno2000 * ID: 001.000.005.571 * Ticket Number: 600983138 * Issue Summary: The user followed the standard procedure to stake their BTEC tokens, but upon reaching the final s

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 30, 2026, 3:41 PM

New

Fwd: [Sun Soft Inc] Booster – October 1st Launch Checklist

Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work you

David C <david@sunsoftny.com>

Sep 30, 2026, 3:37 PM

New

ticket#1691859998 - username: shoginja - ID: 001.000.001.627 - Missing BTEC Tokens Post-eWallet Swap

Hi Team, Please assist with an urgent eWallet Swap issue for a user who needs their BTEC tokens credited today to participate in the 30% APY staking before it expires: * Date of Transaction: September 25, 2026 * Transaction Details: eWallet D

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 30, 2026, 3:37 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing the email addresses. Please follow the steps below on the mobile device you will be using for testing: 1. Uninstall the existing version of the app from your device. 2. Open the link below on the same d

QAG <qag@sunsoftny.com>

Sep 30, 2026, 3:02 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing the email addresses. Please follow the steps below on the mobile device you will be using for testing: 1. Uninstall the existing version of the app from your device. 2. Open the link below on the same d

QAG <qag@sunsoftny.com>

Sep 30, 2026, 3:02 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing the email addresses, please click the below link on the mobile you are going to test and accept the invite or join, and install the app. Before doing this QAG Team Delivery Support Group, O: 315 231 6666 E:

QAG <qag@sunsoftny.com>

Sep 30, 2026, 3:01 PM

New

Re: Booster Companion Mobile App

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 30, 2026, at 10:42, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Hi team, Please a

QAG <qag@sunsoftny.com>

Sep 30, 2026, 3:00 PM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

Hello Team, I want to clarify the intended structure because I believe some of the terminology may be causing confusion between Product, Campaign, and Ad. What I see in the current implementation is that you have created the ability for a user to fund i

Matt Swanson <matthew.swanson@booster.eco>

Sep 30, 2026, 2:57 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 10:47 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 2:47 PM

New

Re: [Sun Soft Inc] Re: ICON — Manual Individual Account Creation

Thx ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Monday, September 28, 2026 12:07 PM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.com>; QAG Team - Sun Soft In

Matt Swanson <matthew.swanson@booster.eco>

Sep 30, 2026, 2:47 PM

New

Re: Booster Companion Mobile App

Hi team, Please also add hazel.delfierro@gmail.com and zaldivar.bric@gmail.com. Best, From: Matt Swanson <matthew.swanson@booster.eco> Date: Wednesday, September 30, 2026 at 9:38 AM To: QAG <qag@sunsoftny.com>; Bric Zaldivar <bric.zaldivar@booste

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 30, 2026, 2:42 PM

New

Re: Booster Companion Mobile App

Hello Bric and Team, Thank you for following up. Please add the following email address to the Google Play internal testing list: Email Address: mattferk1@gmail.com We also previously sent the invitations needed to provide access to manage the account

Matt Swanson <matthew.swanson@booster.eco>

Sep 30, 2026, 2:38 PM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 10:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 2:34 PM

New

[Sun Soft Inc] Re: New SKU - Canada dues

##- Please type your reply above this line -## Your request (202530600) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 10:30 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 2:30 PM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

Hi team, Thanks for your response. I confirm that both purchases were successful: the Merchant Pack and the Marketing Pack. Please go ahead and submit the app to the store and keep us updated on timing: when it is submitted, when it's available, if the

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 30, 2026, 2:29 PM

New

[Sun Soft Inc] Re: SAM for Merchants — Multi-Language Support & October 1 Launch

##- Please type your reply above this line -## Your request (202530568) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:54 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 1:55 PM

New

Re: [Sun Soft Inc] Re: New SKU - Canada dues

Thank you for creating the new SKU. Can you make sure it’s active with the Canadian agents starting for October? And to answer your question for registration page, it’s a yes. Please update it to the new price. Thank you! Information About Brok

Ashley Sotomayor <ashley@callitclosed.com>

Sep 30, 2026, 1:52 PM

New

[Sun Soft Inc] Re: Co Sponsorship

##- Please type your reply above this line -## Your request (202530605) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 1:39 PM

New

[Sun Soft Inc] Re: Ticket: 1421252242 – User: DrNicole – ID: 001.000.000.708 – Zero balance and inability to stake BTEC tokens after wallet update

##- Please type your reply above this line -## Your request (202530592) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 1:33 PM

New

Re: Booster Companion Mobile App

Hello Bric and Team, Just following up on the email below. Could you please share the email addresses associated with your Google Play accounts when you get a chance? We need to add them to the internal testing list so you can access and install the

QAG <qag@sunsoftny.com>

Sep 30, 2026, 1:32 PM

New

[Sun Soft Inc] Re: Ticket: 853266031 – User: RSMC – ID: 001.000.001.711 – Unable to stake remaining BTEC tokens due to insufficient balance error after wallet update

##- Please type your reply above this line -## Your request (202530591) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 1:32 PM

New

[Sun Soft Inc] Re: Premier Associates

##- Please type your reply above this line -## Your request (202530604) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 1:27 PM

New

[Sun Soft Inc] Re: Urgent: Add the Upcoming Convention to the Partner Back Office Login

##- Please type your reply above this line -## Your request (202530603) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:26 EDT Hi, The upcoming Momentum Conve

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 1:26 PM

New

[Sun Soft Inc] Re: Ticket: 1782562888 – User: komlaamouzou – ID: 001.000.006.437 – Zero balance after 2 business days and inability to stake BTEC tokens before deadline

##- Please type your reply above this line -## Your request (202530594) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 1:09 PM

New

Re: Booster Companion Mobile App

Hello Bric and Team, Could you please share the email addresses associated with your Google Play accounts? We need to add them to our internal testing list so that we can provide access to the Google Play internal testing version of the app. Once

QAG <qag@sunsoftny.com>

Sep 30, 2026, 12:34 PM

New

Re: Booster Companion Mobile App

Hello Bric and Team, Can you please share your Google Play Email? We need to add you in the internal list so that we can give your a Google play internal testing app and you can access that. Thank You. Delivering with Excellence, Steve Lee

QAG <qag@sunsoftny.com>

Sep 30, 2026, 12:33 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc Now I’m confused. The website’s language detection is supposed to work based on the user’s IP address, and it has been working this way for a long time. So, if I want to send a message to a user, which one does the sy

István Ringhoffer <ringi.teszt@gmail.com>

Sep 30, 2026, 12:20 PM

New

Re: Booster Companion Mobile App

Hello Bric and Team, Could you please use the link below to join the internal testing, install the app, and test it on your devices? https://play.google.com/apps/internaltest/4701721457255363053 Kindly test the app and share your feedback with us

QAG <qag@sunsoftny.com>

Sep 30, 2026, 11:54 AM

New

Re: Booster Companion Mobile App

Hello Bric and Team, Could you please use the link below to join the internal testing, install the app, and test it on your devices? https://play.google.com/apps/internaltest/4701721457255363053 Kindly test the app and share your feedback with us

QAG <qag@sunsoftny.com>

Sep 30, 2026, 11:53 AM

New

Re: Booster Companion Mobile App

Hello Bric and Team, Can you please click the below link and join internal testing and install the app and give your feedback? Link: https://play.google.com/apps/internaltest/4701721457255363053 Thank you. Delivering with Excellence, Stev

QAG <qag@sunsoftny.com>

Sep 30, 2026, 11:52 AM

New

Re: Booster Companion Mobile App

Hello Bric and Team, Can you please click the below link and join On Sep 29, 2026, at 20:49, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi team, Thanks for the clarification. I retested the Expert conversation with Nomi in a quiet enviro

QAG <qag@sunsoftny.com>

Sep 30, 2026, 11:49 AM

New

Re: Booster Companion Mobile App

Hello Bric and Team, We have On Sep 29, 2026, at 20:49, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi team, Thanks for the clarification. I retested the Expert conversation with Nomi in a quiet environment as you suggested, and the issue

QAG <qag@sunsoftny.com>

Sep 30, 2026, 11:48 AM

New

[Sun Soft Inc] Re: Ticket: 868290882 – User: fergusta – ID: 001.000.003.332 – Zero balance and insufficient funds error on staking after migration period

##- Please type your reply above this line -## Your request (202530593) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 07:46 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 11:46 AM

New

[Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access

##- Please type your reply above this line -## Your request (202530555) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 07:45 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 11:45 AM

New

Re: Booster Companion Mobile App

Hello Bric and Team, On Sep 29, 2026, at 20:49, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi team, Thanks for the clarification. I retested the Expert conversation with Nomi in a quiet environment as you suggested, and the issue did no

QAG <qag@sunsoftny.com>

Sep 30, 2026, 11:34 AM

New

Re: Booster Companion Mobile App

On Sep 29, 2026, at 20:49, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi team, Thanks for the clarification. I retested the Expert conversation with Nomi in a quiet environment as you suggested, and the issue did not repeat during th

QAG <qag@sunsoftny.com>

Sep 30, 2026, 11:33 AM

New

[Sun Soft Inc] Re: Ticket: 730899741 – User: Aquathyst7 – ID: 001.000.001.642 – Credit card connection failure via Plaid in Pay & Go section

##- Please type your reply above this line -## Your request (202530597) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 07:15 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 11:15 AM

New

[Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access

##- Please type your reply above this line -## Your request (202530572) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 05:56 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 9:56 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc I received the response that the issue is not with the plugin, but that the website is full of bugs: "Hello István Ringhoffer, Thanks for your patience. After checking carefully, we found that the issue isn't ca

István Ringhoffer <ringi.teszt@gmail.com>

Sep 30, 2026, 8:38 AM

New

Explore our latest 3D icons and animations

Ready-to-use assets that make your designs stand out Updates specially for you! ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏

IconScout <mail@iconscout.com>

Sep 30, 2026, 8:01 AM

New

[Sun Soft Inc] Re: Ticket: 1147738835 – User: Paola – ID: 001.000.000.197 – BTEC token staking failure

##- Please type your reply above this line -## Your request (202530601) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 03:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 7:55 AM

New

[Sun Soft Inc] Re: Ticket: 1617069017 – User: sambe1962 – ID: 001.000.005.701 – "Insufficient BTEC Balance" error during staking attempt

##- Please type your reply above this line -## Your request (202530595) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 03:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 7:33 AM

New

[Sun Soft Inc] Re: October Token Campaigns

##- Please type your reply above this line -## Your request (202530590) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 03:22 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 7:22 AM

New

Re: [Sun Soft Inc] Re: October Token Campaigns

thank you On 30.9.2026 07:19 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530590) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft In

Saima Chaudhury - COO <saima.c@gng.community>

Sep 30, 2026, 7:13 AM

New

Co Sponsorship

We need to build out the flow of revenue share commissions for co-sponsors. For example, 1. Elite Associate John sponsors Elite Associate Matt. Matt sponsors Elite Associates Jane and Susan. Jane and Susan co-sponsor Elite Associate Robert. When Robert

Chad Osborne <chad@callitclosed.com>

Sep 30, 2026, 7:12 AM

New

Premier Associates

We need to create a new revenue share flow for the Premier Associates, based on the new SKU just added. Any agent who is designated as a Premier Associate, paying $49/mo instead of the usual $99/mo, is only eligible to receive 50% of the revenue share gen

Chad Osborne <chad@callitclosed.com>

Sep 30, 2026, 7:04 AM

New

Re: [Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access

Hi Team, Following up on Roseline’s case under ticket 202530555. Roseline has confirmed that she was able to stake her tokens. Thank you for resolving that portion of the issue. However, she has now reported additional discrepancies that require urgent

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 30, 2026, 6:56 AM

New

[Sun Soft Inc] Re: New SKU - Canada dues

##- Please type your reply above this line -## Your request (202530600) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 6:55 AM

New

Urgent Follow-up - Re: Ticket: 868290882 – User: fergusta – ID: 001.000.003.332 – Zero balance and insufficient funds error on staking after migration period

Hi Sunsoft Team, We are urgently following up on the unresolved staking case below. The user contacted us again today, September 30, confirming that the issue remains unresolved. Username: fergusta User: Fergus Akwar User ID: 001.000.003.332 Ticket N

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 30, 2026, 6:52 AM

New

[Sun Soft Inc] Re: Ticket: 1272276829 – User: TheRainMaker – ID: 001.000.000.040 – Error with code lines during BTEC staking and Smart Wallet access issue

##- Please type your reply above this line -## Your request (202530602) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:46 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 6:46 AM

New

[Sun Soft Inc] Re: Ticket: 1223143926 – User: JohnFong – ID: 011.000.000.015 – Web3 wallet address mismatch and missing staked tokens history

##- Please type your reply above this line -## Your request (202530577) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:45 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 6:45 AM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530586) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:44 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 6:45 AM

New

[Sun Soft Inc] Re: TX Brokers

##- Please type your reply above this line -## Your request (202530596) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 6:36 AM

New

[Sun Soft Inc] Re: New SKU

##- Please type your reply above this line -## Your request (202530598) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 6:34 AM

New

[Sun Soft Inc] Re: October Token Campaigns

##- Please type your reply above this line -## Your request (202530590) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 6:19 AM

New

[Sun Soft Inc] Re: OpenAI pixel conversions

##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 30, 2026, 6:18 AM

New

Urgent: Add the Upcoming Convention to the Partner Back Office Login

Hi team, Please implement the upcoming convention section on the Momentum Network Partner Back Office login page as soon as possible, following the visual design I’m sharing. The section must include: * The convention flyer displayed prominen

Momentum Network <support@momentumnetwork.net>

Sep 30, 2026, 4:14 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yuka01 2. Email: 0113yuka0113yuk.a@gmail.com 3. New Rank: King Penguine 4. D

GNG Community <noreply@gng.community>

Sep 30, 2026, 3:47 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yuka01 2. Email: 0113yuka0113yuk.a@gmail.com 3. New Rank: Royal Penguine 4.

GNG Community <noreply@gng.community>

Sep 30, 2026, 3:47 AM

New

Re: Booster Companion Mobile App

Hi team, Thanks for the clarification. I retested the Expert conversation with Nomi in a quiet environment as you suggested, and the issue did not repeat during that session. Our best guess right now is that it may be intermittent, or that the standard

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 30, 2026, 12:49 AM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for testing the direct APK again and for sharing the video. It is helpful to confirm that, in this test: * The customized Companion did not appear to self-listen. * The voice selection worked correctly and the sel

QAG <qag@sunsoftny.com>

Sep 29, 2026, 11:58 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for testing the direct APK again and for sharing the video. It is helpful to confirm that, in this test: * The customized Companion did not appear to self-listen. * The voice selection worked correctly and the sel

QAG <qag@sunsoftny.com>

Sep 29, 2026, 11:56 PM

New

Re: Booster Companion Mobile App

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 29, 2026, at 19:38, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi team, Thanks for look

QAG <qag@sunsoftny.com>

Sep 29, 2026, 11:56 PM

New

Re: Booster Companion Mobile App

Hi team, Thanks for looking into this so quickly. I ran the comparison test with the direct APK on my Samsung device. Video here: https://drive.google.com/file/d/1EwKWjLz28ieBpRc1IWMl2Bp_qNHQVC4z/edit Here's what I found during this test session: *

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 29, 2026, 11:38 PM

New

Re: Booster Companion Mobile App

Hi Bric, Thank you for sharing the details and screen recordings. We have tested the live version downloaded directly from the Google Play Store on our side using a Samsung device and a few other Android devices. So far, it is working correctly for

QAG <qag@sunsoftny.com>

Sep 29, 2026, 10:43 PM

New

Re: Booster Companion Mobile App

Hi Bric, Thank you for sharing the details and screen recordings. We have tested the live version downloaded directly from the Google Play Store on our side using a Samsung device and a few other Android devices. So far, it is working correctly for

QAG <qag@sunsoftny.com>

Sep 29, 2026, 10:41 PM

New

Re: Booster Companion Mobile App

Hi Bric, Thank you for sharing the details and screen recordings. We have tested the live version downloaded directly from the Google Play Store on our side using a Samsung device and a few other Android devices. So far, it is working correctly for

QAG <qag@sunsoftny.com>

Sep 29, 2026, 10:40 PM

New

Re: Booster Companion Mobile App

Hi Bric, Thank you for sharing the details and screen recordings. We have tested the live version downloaded directly from the Google Play Store on our side using a Samsung device and a few other Android devices. So far, it is working correctly for

QAG <qag@sunsoftny.com>

Sep 29, 2026, 10:11 PM

New

Re: Booster Companion Mobile App

Hi Team, Thank you for sharing the details and screen recordings. We have tested the live version downloaded directly from the Google Play Store on our side using a Samsung device and a few other Android devices. So far, it is working correctly for

QAG <qag@sunsoftny.com>

Sep 29, 2026, 10:10 PM

New

Re: [Sun Soft Inc] Re: Ticket: 1223143926 – User: JohnFong – ID: 011.000.000.015 – Web3 wallet address mismatch and missing staked tokens history

Hi Team, The user JohnFong has confirmed and approved the proposed resolution to transfer his available BTEC tokens from his three previous Smart Wallets into his currently active Smart Wallet. Please proceed with the token migration to the following de

Jose Genovese <jose.genovese@booster.eco>

Sep 29, 2026, 9:55 PM

New

Ticket: 1272276829 – User: TheRainMaker – ID: 001.000.000.040 – Error with code lines during BTEC staking and Smart Wallet access issue

Hi Team, Please check the following case: * Username: TheRainMaker * ID: 001.000.000.040 * Ticket Number: 1272276829 * Issue Summary: The user is unable to stake their available balance of 32,065 BTEC tokens due to a system error di

Jose Genovese <jose.genovese@booster.eco>

Sep 29, 2026, 9:47 PM

New

Re: Booster Companion Mobile App

Hi team, Wanted to flag something urgent. Now that AI Companion is live on Google Play, we're seeing behavior that wasn't present in the build we reviewed and approved for submission. I've recorded two videos on a live device showing the following:

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 29, 2026, 9:40 PM

New

Ticket: 1147738835 – User: Paola – ID: 001.000.000.197 – BTEC token staking failure

Hi Team, Please check the following case: * Username: Paola * ID: 001.000.000.197 * Ticket Number: 1147738835 * Issue Summary: The user is attempting to stake 25,000 BTEC tokens for the 30% ROI promotion but is unable to proceed due

Jose Genovese <jose.genovese@booster.eco>

Sep 29, 2026, 9:38 PM

New

New SKU - Canada dues

Hi team, We need to update the onboarding fee and create a new SKU for Canada agents and monthly fee. This needs to be $157.07 CAD. This fee includes the HST tax. Thanks! Information About Brokers Services Consumer Protection Notice Ashley

Ashley Sotomayor <ashley@callitclosed.com>

Sep 29, 2026, 9:16 PM

New

RE: [Sun Soft Inc] Re: OpenAI pixel conversions

NOW we are receiving events also for the button clicks! 😊 Now the only warning remains is what we already had, I just didn’t send it sooner. I don’t know, are you even able to send those data? See also https://developers.openai.com/ads/supported-even

laszlo@myconunity.com <laszlo@myconunity.com>

Sep 29, 2026, 6:46 PM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

Hi team, Thanks for sending the APK; please add 200 credits to our accounts so we can purchase the packs in the app. Best, From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Tuesday, September 29, 2026 at 11:32 AM To: Bric

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 29, 2026, 6:41 PM

New

Request for All Trigger Emails for Branding and Functionality Review

Hi Team! Please send us a complete list and copies of all trigger emails currently configured across the platform; without exception. We need to review every email to confirm: * Branding is accurate and consistent * Content and formatting disp

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 29, 2026, 5:41 PM

New

New SKU

Please add a SKU for "Premier Associate" for $49/mo -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.callitclosed.com W: www.joincallitclosed.com

Chad Osborne <chad@callitclosed.com>

Sep 29, 2026, 5:37 PM

New

Ticket: 730899741 – User: Aquathyst7 – ID: 001.000.001.642 – Credit card connection failure via Plaid in Pay & Go section

Hi Team, Please check the following case: * Username: Aquathyst7 * ID: 001.000.001.642 * Ticket Number: 730899741 * Issue Summary: The user is unable to connect their credit cards using Plaid in the Pay & Go section. Despite trying

Jose Genovese <jose.genovese@booster.eco>

Sep 29, 2026, 5:37 PM

New

TX Brokers

Please split the Admin Pool Wallet for Texas into South TX Broker and North TX Broker, effective Oct 1. Kaitlyn Seidel will be assigned the broker review fee for North TX and Michelle Coon will be assigned the broker review fee for South TX. -- Chad J

Chad Osborne <chad@callitclosed.com>

Sep 29, 2026, 5:36 PM

New

Ticket: 1617069017 – User: sambe1962 – ID: 001.000.005.701 – "Insufficient BTEC Balance" error during staking attempt

Hi Team, Please check the following case: * Username: sambe1962 * ID: 001.000.005.701 * Ticket Number: 1617069017 * Issue Summary: The user is experiencing an "Insufficient BTEC Balance" error when attempting to stake their tokens.

Jose Genovese <jose.genovese@booster.eco>

Sep 29, 2026, 5:02 PM

New

Ticket: 1782562888 – User: komlaamouzou – ID: 001.000.006.437 – Zero balance after 2 business days and inability to stake BTEC tokens before deadline

Hi Team, Please check the following case: * Username: komlaamouzou * ID: 001.000.006.437 * Ticket Number: 1782562888 * Issue Summary: The user completed their wallet migration and was advised to wait 2 business days for their BTEC t

Jose Genovese <jose.genovese@booster.eco>

Sep 29, 2026, 4:48 PM

New

Ticket: 868290882 – User: fergusta – ID: 001.000.003.332 – Zero balance and insufficient funds error on staking after migration period

Hi Team, Please check the following case: * Username: fergusta * ID: 001.000.003.332 * Ticket Number: 868290882 * Issue Summary: The user's wallet migration process has exceeded the expected 2-business-day timeframe. Their active Sm

Jose Genovese <jose.genovese@booster.eco>

Sep 29, 2026, 4:38 PM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

Hi team, Thanks for your response, here are the answers to your questions: 1. Campaign Display, Product Listing, and Grouping - Could you please confirm whether this is a product list managed within Booster, with new products added as they become availa

Matt Swanson <matthew.swanson@booster.eco>

Sep 29, 2026, 4:36 PM

New

[Sun Soft Inc] Re: OpenAI pixel conversions

##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 12:35 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 4:36 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: TikTok Integration – Back Office Confirmation

##- Please type your reply above this line -## Your request (202530542) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 12:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 4:33 PM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530586) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 12:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 4:32 PM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 12:20 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 4:20 PM

New

Ticket: 1421252242 – User: DrNicole – ID: 001.000.000.708 – Zero balance and inability to stake BTEC tokens after wallet update

Hi Team, Please check the following case: * Username: DrNicole * ID: 001.000.000.708 * Ticket Number: 1421252242 * Issue Summary: The user updated their wallet per system requirements and connected a new wallet, but the system displ

Jose Genovese <jose.genovese@booster.eco>

Sep 29, 2026, 4:10 PM

New

Ticket: 853266031 – User: RSMC – ID: 001.000.001.711 – Unable to stake remaining BTEC tokens due to insufficient balance error after wallet update

Hi Team, Please check the following case: * Username: RSMC * ID: 001.000.001.711 * Ticket Number: 853266031 * Issue Summary: The user updated their wallet per system requirements but now sees a zero balance instead of their existing

Jose Genovese <jose.genovese@booster.eco>

Sep 29, 2026, 3:47 PM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

Please set a $200,000 maximum cap specifically for the Booster Companion campaign, similar to what is shown in the attached image. Leave the caps for the other campaigns unchanged, as we will set individual caps for those campaigns in the future as needed

Matt Swanson <matthew.swanson@booster.eco>

Sep 29, 2026, 2:52 PM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

For your convenience, I’ve attached an image to make the intended layout visually clear. The other active campaigns should also be running and visible. Booster Companion should be the first campaign displayed, while the other campaign cards can feature w

Matt Swanson <matthew.swanson@booster.eco>

Sep 29, 2026, 2:45 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

##- Please type your reply above this line -## Your request (202530539) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 10:20 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 2:20 PM

New

[Sun Soft Inc] Re: Ticket: 1223143926 – User: JohnFong – ID: 011.000.000.015 – Web3 wallet address mismatch and missing staked tokens history

##- Please type your reply above this line -## Your request (202530577) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 10:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 2:03 PM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

Hi Team, For the pending requirements: 1. Product-Specific Campaign Registration Mapping Each Marketing Pack/product campaign should have its own unique Campaign ID tied to the applicable product. When a member selects a product campaign using

Matt Swanson <matthew.swanson@booster.eco>

Sep 29, 2026, 1:40 PM

New

October Token Campaigns

Hi team, Can we please keep the current token campaign going for the Top Gold and Top Silver token distribution and can we add 75% extra tokens to the Gold bundle from the 1st October 2026. To run for the month, please see the attached token distribut

Saima Chaudhury - COO <saima.c@gng.community>

Sep 29, 2026, 1:29 PM

New

Re: Some Updates

Hi team; Please see my responses in red below: On 29.9.2026 01:12 PM, QAG wrote: Hi Saima, Thank you for sharing the details. We have reviewed the requested changes with our team, and below is our understanding. Kindly review and confirm.

Saima Chaudhury - COO <saima.c@gng.community>

Sep 29, 2026, 1:23 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 09:02 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 1:02 PM

New

[Sun Soft Inc] Re: Ticket: 797858766 – User: BishopCT – ID: 001.000.000.202 – BTEC Tokens not appearing in FMC Staking section

##- Please type your reply above this line -## Your request (202530578) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 08:58 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 12:58 PM

New

[Sun Soft Inc] Re: Ticket: 366814703 – User: zenobialewis – ID: 001.000.000.068 – Wallet Set Up Required error when staking BTEC Tokens

##- Please type your reply above this line -## Your request (202530585) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 08:45 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 12:45 PM

New

RE: [Sun Soft Inc] Re: OpenAI pixel conversions

All conversions are coming for the same event. Did you really implement the second event code/conversion API code for the button clicks? There were two of them in the Word document, first for “Page viewed” and second for “Button clicked”. Thanks, Las

laszlo@myconunity.com <laszlo@myconunity.com>

Sep 29, 2026, 12:30 PM

New

[Sun Soft Inc] Re: Token query

##- Please type your reply above this line -## Your request (202530575) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 08:29 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 12:29 PM

New

[Sun Soft Inc] Re: Ticket: 976678249 – User: kevinrand – ID: 001.000.000.009 – SQL syntax error during Plaid account linking for Chase Business profile

##- Please type your reply above this line -## Your request (202530576) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 08:28 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 12:28 PM

New

Re: Some Updates

Hi Saima, Thank you for sharing the details. We have reviewed the requested changes with our team, and below is our understanding. Kindly review and confirm. 1. Direct Referral Bonus Currently, the Direct Referral Bonus is calculated as 15% of

QAG <qag@sunsoftny.com>

Sep 29, 2026, 12:12 PM

New

Re: Some Updates

Hi Saima, Thank you for sharing the details. We have reviewed the requested changes with our team, and below is our understanding. Kindly review and confirm. 1. Direct Referral Bonus Currently, the Direct Referral Bonus is calculated as 15% of

QAG <qag@sunsoftny.com>

Sep 29, 2026, 12:09 PM

New

Re: Some Updates

Hi Saima, Thank you for sharing the details. We have reviewed the requested changes with our team, and below is our understanding. Kindly review and confirm. 1. Direct Referral Bonus Currently, the Direct Referral Bonus is calculated as 15% of

QAG <qag@sunsoftny.com>

Sep 29, 2026, 12:06 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

Hi @Support Team - Sun Soft Inc The credited balance shown in the email is incorrect: I reduced my balance to exactly HUF 500,000, then sent HUF 1 to it, and the amount was credited The rule should work so that once the balance reaches HUF

István Ringhoffer <ringi.teszt@gmail.com>

Sep 29, 2026, 11:49 AM

New

[Sun Soft Inc] Re: OpenAI pixel conversions

##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 07:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 11:34 AM

New

[Sun Soft Inc] Re: CRITICAL- Money not taken from account when shares purchased.

##- Please type your reply above this line -## Your request (202530589) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 07:28 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 11:28 AM

New

[Sun Soft Inc] Re: Urgent: Netsoft Back Office Is Extremely Slow

##- Please type your reply above this line -## Your request (202530583) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 06:16 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 10:16 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc No matter which country I select, it always chooses Hungarian as the language for me. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta

István Ringhoffer <ringi.teszt@gmail.com>

Sep 29, 2026, 10:15 AM

New

RE: [Sun Soft Inc] Re: OpenAI pixel conversions

Hi, The server-to-server warning is not showing anymore, but still no click events for the buttons Please be aware, that the screenshot https://prnt.sc/U_-v8pvuIOAB refers to the Facebook Pixel triggered via Google Tag Manager, so that is not releva

laszlo@myconunity.com <laszlo@myconunity.com>

Sep 29, 2026, 9:37 AM

New

pavrtyd

xnxhud <vtech@newhilltop.com>

Sep 29, 2026, 8:40 AM

New

[Sun Soft Inc] Re: OpenAI pixel conversions

##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 03:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 7:43 AM

New

[Sun Soft Inc] Re: Ticket: 960592532 – User: TheRainMaker – ID: 001.000.000.040 – Cannot stake BTEC balance after merging Smart Wallet

##- Please type your reply above this line -## Your request (202530588) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 03:41 EDT Hi, Kindly check the update,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 7:41 AM

New

[Sun Soft Inc] Re: Ticket: 461701527– User: AngelsAtWorkLLC – ID: 001.000.001.339 – Video pronunciation error in Merchant Customer Loyalty Program

##- Please type your reply above this line -## Your request (202530580) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 03:38 EDT Hi, Kindly check the latest upd

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 7:38 AM

New

Re: [Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access

Hi Team, Thank you for the update. We tested SAM using voice prompts, but it still does not respond correctly to the expected keywords or questions. Please note that “How do I add a business location?” is only one example; the issue affects multiple que

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 29, 2026, 7:33 AM

New

[Sun Soft Inc] Re: Ticket: 1999878408 – User: aubsal – ID: 044.000.000.059 – Transfer of £50 to personal account not received

##- Please type your reply above this line -## Your request (202530579) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 02:57 EDT Hi, Kindly check the latest upd

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 6:57 AM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 02:51 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 6:51 AM

New

[Sun Soft Inc] Re: Ticket: 57767870 – User: royalvictoria2 – ID: 001.000.005.963 – System won't allow user to use $3500 gift card

##- Please type your reply above this line -## Your request (202530587) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 02:40 EDT Hi, kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 6:40 AM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530586) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 02:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 6:20 AM

New

[Sun Soft Inc] Re: Urgent: Remove Momentum Awards 2026 Promotion

##- Please type your reply above this line -## Your request (202530581) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 02:08 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 6:08 AM

New

[Sun Soft Inc] Re: Urgent: Remove Manually Paid Commission from Available Balance

##- Please type your reply above this line -## Your request (202530584) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 02:07 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 29, 2026, 6:07 AM

New

RE: [Sun Soft Inc] Re: OpenAI pixel conversions

Hi, Thank you. We are currently received only events for the Page view: I cliked on some buttons just now on https://staging2.myconunity.com/, I hope these will show up soon in the statistics. Please make some clicks yourself also. And on the ot

laszlo@myconunity.com <laszlo@myconunity.com>

Sep 29, 2026, 6:00 AM

New

Reminder: Super Sunday - Not To Be Missed!

We are showcasing a new look and feel presentation, a new product and all the updates from the company... View online version It's all in the numbers Super Sunday Not To Be Missed! Dear Steve, You are invited to attend a full community Super

PNGVN Family <news@gng.community>

Sep 29, 2026, 5:00 AM

New

CRITICAL- Money not taken from account when shares purchased.

Hi! We noticed a serious issue with the three most recent Booster Share purchases: 1. Member ID: 011.000.000.031 On September 8, the member purchased 3 Booster Shares for a total of $3,000 USD / 4,140 CAD. She received all 3 shares, but only 1,380

Matt Ferk <Matt.Ferk@booster.eco>

Sep 29, 2026, 3:21 AM

New

Welcome to Birthday Week 2026!

Hottest product launches + $100 off Cloudflare Connect 2026. Cloudflare · Birthday Week 2026 Welcome to Birthday Week 2026! Today, Cloudflare turns 16. We couldn't have reached this milestone without you! To celebrate Birthday Week, we're doing w

Cloudflare <em@em1.cloudflare.com>

Sep 29, 2026, 1:21 AM

New

Ticket: 960592532 – User: TheRainMaker – ID: 001.000.000.040 – Cannot stake BTEC balance after merging Smart Wallet

Hi Team, Please check the following case: * Username: TheRainMaker * ID: 001.000.000.040 * Ticket Number: 960592532 * Issue Summary: The user is unable to stake their BTEC tokens after attempting to merge the Smart Wallet, as nothin

Jose Genovese <jose.genovese@booster.eco>

Sep 28, 2026, 10:33 PM

New

Ticket: 57767870 – User: royalvictoria2 – ID: 001.000.005.963 – System won't allow user to use $3500 gift card

Hi Team, Please check the following case: * Username: royalvictoria2 * ID: 001.000.005.963 * Ticket Number: 57767870 * Issue Summary: The user is unable to use their gift card to complete a purchase and is requesting a resolution of

Jose Genovese <jose.genovese@booster.eco>

Sep 28, 2026, 10:23 PM

New

Re: Booster – October 1st Launch Checklist

Hello, Thank you for sharing the updates. Could you please provide the latest APK containing the Marketing Packs flow, along with any test credentials or instructions required to access and test it in the mobile app? If the APK is not yet available, pl

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 28, 2026, 10:19 PM

New

Ticket: 366814703 – User: zenobialewis – ID: 001.000.000.068 – Wallet Set Up Required error when staking BTEC Tokens

Hi Team, Please check the following case: * Username: zenobialewis * ID: 001.000.000.068 * Ticket Number: 366814703 * Issue Summary: The user is receiving a "Wallet Set Up Required" message when attempting to stake 50,080 BTEC token

Jose Genovese <jose.genovese@booster.eco>

Sep 28, 2026, 10:09 PM

New

Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: TikTok Integration – Back Office Confirmation

Hi team, Just following up here. Can you please confirm if this update was completed? Thanks. From: Hazel Del Fierro <hazel.delfierro@booster.eco> Date: Friday, September 25, 2026 at 1:49 PM To: Ana Bezerra <ana.bezerra@booster.eco>; Support <s

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 28, 2026, 8:59 PM

New

Re: Booster Companion Mobile App

Hi Team, The Companion App has now been published on the Google Play Store from our end. It should be available for users to download from the Google Play Store within approximately one hour. For the Apple App Store, once we receive Apple's appro

QAG <qag@sunsoftny.com>

Sep 28, 2026, 8:39 PM

New

Urgent: Remove Manually Paid Commission from Available Balance

Hi Team, Kira Cebrian Sosa (Partner ID 521429) has already been paid her $100 commission manually. However, her Back Office still shows $100 as available for payout, as shown in the attached screenshot. Please update the commission’s status and remo

Momentum Network <support@momentumnetwork.net>

Sep 28, 2026, 8:18 PM

New

Urgent: Netsoft Back Office Is Extremely Slow

Hi Team, Netsoft is extremely slow right now. The Momentum Back Office at bo.momentumnetwork.net is taking a long time to load, and the page is appearing blank after the navigation menu loads, as shown in the attached screenshot. Please investigate

Momentum Network <support@momentumnetwork.net>

Sep 28, 2026, 8:13 PM

New

Urgent: Remove Momentum Awards 2026 Promotion

Hi Team, Please urgently remove the Momentum Awards 2026 promotion shown in the attached screenshot from the entire platform, including the pop-up, event information, and “Buy My Ticket” button. The event has ended, so this promotion should no longer b

Momentum Network <support@momentumnetwork.net>

Sep 28, 2026, 7:44 PM

New

Re: Booster Companion Mobile App

Hi, Thank you for clarifying the login process for existing and new users. Please proceed with publishing the Companion App on the Google Play Store immediately. For the Apple App Store, you may also publish it as soon as you receive approval from Apple

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 28, 2026, 7:41 PM

New

Re: Booster Companion Mobile App

Hi Hazel, Please find the clarification below regarding existing and new users for the Companion App: 1. Existing User Login Existing Booster users can log in to the Companion App using their existing Booster login credentials. They do not need to

QAG <qag@sunsoftny.com>

Sep 28, 2026, 7:12 PM

New

Re: Booster Companion Mobile App

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 28, 2026, at 15:05, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Hi team, Just fol

QAG <qag@sunsoftny.com>

Sep 28, 2026, 7:06 PM

New

Re: Booster Companion Mobile App

Hi team, Just following up here. Can you please respond to my questions? Best, From: Hazel Del Fierro <hazel.delfierro@booster.eco> Date: Friday, September 25, 2026 at 2:58 PM To: QAG <qag@sunsoftny.com> Cc: Bric Zaldivar <bric.zaldivar@boo

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 28, 2026, 7:05 PM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

Hi Team, I want to clarify the Marketing Pack structure and make sure the calculations are understood correctly. 1. Marketing Credits, Career Points and 10X Super Charge The Marketing Credit calculation is very simple: $1 spent = 1 Marketing Credit.

Matt Swanson <matthew.swanson@booster.eco>

Sep 28, 2026, 6:13 PM

New

Ticket: 461701527– User: AngelsAtWorkLLC – ID: 001.000.001.339 – Video pronunciation error in Merchant Customer Loyalty Program

Hi Team, Please check the following case: * Username: AngelsAtWorkLLC * Full Name: Staci Angel * ID: 001.000.001.339 * Ticket Number: 461701527 * Issue Summary: The user reported a pronunciation/audio error in the Merchant Cust

Jose Genovese <jose.genovese@booster.eco>

Sep 28, 2026, 6:05 PM

New

Token query a few more

Hi Team; Can you please check the following also they should have received 6315 PNGVN2 tokens: 🆔mochico1974 UDDZQVMY3Z 🆔mochico1974 WK1Y6695UI 🆔mochico1974 KLEWY3XAG3 These came through to support but for some reason were in the Jun

Saima Chaudhury - COO <saima.c@gng.community>

Sep 28, 2026, 4:52 PM

New

Ticket: 1999878408 – User: aubsal – ID: 044.000.000.059 – Transfer of £50 to personal account not received

Hi Team, Please check the following case: * Username: aubsal * ID: 044.000.000.059 * Ticket Number: 1999878408 * Issue Summary: The user initiated a transfer of £50 to their personal bank account on September 23rd, 2026, but the fun

Jose Genovese <jose.genovese@booster.eco>

Sep 28, 2026, 4:31 PM

New

Ticket: 797858766 – User: BishopCT – ID: 001.000.000.202 – BTEC Tokens not appearing in FMC Staking section

Hi Team, Please check the following case: * Username: BishopCT * ID: 001.000.000.202 * Ticket Number: 797858766 * Issue Summary: The user is having issues staking their BTEC tokens. They have 25,000 tokens, but they are not appearin

Jose Genovese <jose.genovese@booster.eco>

Sep 28, 2026, 4:17 PM

New

[Sun Soft Inc] Re: ICON — Manual Individual Account Creation

##- Please type your reply above this line -## Your request (202530569) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 12:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 28, 2026, 4:07 PM

New

[Sun Soft Inc] Re: OpenAI pixel conversions

##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 11:54 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 28, 2026, 3:54 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 11:53 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 28, 2026, 3:53 PM

New

Ticket: 1223143926 – User: JohnFong – ID: 011.000.000.015 – Web3 wallet address mismatch and missing staked tokens history

Hi Team, Please check the following case: * Username: JohnFong * ID: 011.000.000.015 * Ticket Number: 1223143926 * Issue Summary: The user is experiencing a wallet address discrepancy upon logging into Web3 and is unable to see thei

Jose Genovese <jose.genovese@booster.eco>

Sep 28, 2026, 3:44 PM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 11:43 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 28, 2026, 3:43 PM

New

Ticket: 976678249 – User: kevinrand – ID: 001.000.000.009 – SQL syntax error during Plaid account linking for Chase Business profile

Hi Team, Please check the following case: * Username: kevinrand * ID: 001.000.000.009 * Ticket Number: 976678249 * Issue Summary: The user receives a SQL syntax error when attempting to link their personal checking account via Plaid

Jose Genovese <jose.genovese@booster.eco>

Sep 28, 2026, 3:39 PM

New

Watch: what’s driving $38B in fraud losses

Javelin breaks down four fraud types to watch for                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏

Plaid <events@plaid.com>

Sep 28, 2026, 3:38 PM

New

[Sun Soft Inc] Re: Token query

##- Please type your reply above this line -## Your request (202530575) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 11:25 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 28, 2026, 3:25 PM

New

Re: [Sun Soft Inc] Re: Token query

Thank you so much for your prompt response. On 28.9.2026 02:22 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530575) has been updated. To add additional comments, reply to this

Saima Chaudhury - COO <saima.c@gng.community>

Sep 28, 2026, 3:16 PM

New

Re: Booster - Marketing Campaign Packs Proposed User Flow

Hi Everyone, Apologies for all the back and forth on this. There were some disagreements around the Marketing Packs, specifically regarding whether the packs should fund marketing at the campaign level or the individual ad level, but we were able to get

Matt Swanson <matthew.swanson@booster.eco>

Sep 28, 2026, 2:28 PM

New

Fwd: txt file

FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work

David C <david@sunsoftny.com>

Sep 28, 2026, 2:04 PM

New

Re: Required Website Updates for Apple App Submission

Hello, Please see our confirmations below for the Booster Companion App website and Apple App Store submission. 1. AI Provider Disclosure The Booster Companion App uses third-party AI services to provide its AI functionality. The current AI provider in

Matt Swanson <matthew.swanson@booster.eco>

Sep 28, 2026, 1:24 PM

New

[Sun Soft Inc] Re: Token query

##- Please type your reply above this line -## Your request (202530575) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 09:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 28, 2026, 1:22 PM

New

[Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access

##- Please type your reply above this line -## Your request (202530572) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 09:21 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 28, 2026, 1:21 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc What does it use to determine the language? Even if I change the billing country, the language does not change. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoft

István Ringhoffer <ringi.teszt@gmail.com>

Sep 28, 2026, 12:59 PM

New

[Sun Soft Inc] Re: Starline Fixes

##- Please type your reply above this line -## Your request (202530556) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 07:56 EDT Hi, Thank you for your clarific

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 28, 2026, 11:56 AM

New

[Sun Soft Inc] Re: Staging5 temporary admin access

##- Please type your reply above this line -## Your request (202530574) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 07:55 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 28, 2026, 11:56 AM

New

Re: [Sun Soft Inc] Re: Staging5 temporary admin access

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 28., H, 13:05): ##- Please type your reply above this line -## Your request (202530574) has

István Ringhoffer <ringi.teszt@gmail.com>

Sep 28, 2026, 11:42 AM

New

Token query

Hi Team; Can you look into the following query for me please, this is the triple token on gift vouchers in May campaign that we ran, there are still a few gift vouchers that are being used that should receive a total of 6315 PNGVN2 tokens: id: yam

Saima Chaudhury - COO <saima.c@gng.community>

Sep 28, 2026, 11:35 AM

New

Fwd: Some Updates

Dear Anna, FYI http://a37.us/e5uou - Boss Approved. Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: S

QAG <qag@sunsoftny.com>

Sep 28, 2026, 11:28 AM

New

Fwd: Some Updates

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Saima Chaudhury - COO <saima.c@gng.community> Subject: Re: Fwd: Some

QAG <qag@sunsoftny.com>

Sep 28, 2026, 11:27 AM

New

Required Website Updates for Apple App Submission

Hello Matthew, As part of the Apple App Store submission for the Booster Companion App, we need to update the website content on the following domain: https://friend.boostervoice.ai/ Please review the requirements below and share/confirm the nece

QAG <qag@sunsoftny.com>

Sep 28, 2026, 11:22 AM

New

Required Website Updates for Apple App Submission

Hello Team, As part of the Apple App Store submission for the Booster Companion App, we need to update the website content on the following domain: https://friend.boostervoice.ai/ Please review the requirements below and share/confirm the necessa

QAG <qag@sunsoftny.com>

Sep 28, 2026, 11:21 AM

New

Required Website Updates for Apple App Submission

Hello Matthew, As part of the Apple App Store submission for the Booster Companion App, we need to update the website content on the following domain: https://friend.boostervoice.ai/ Please review and update the Privacy Policy, Support/Contact in

QAG <qag@sunsoftny.com>

Sep 28, 2026, 11:18 AM

New

Required Website Updates for Apple App Submission

Hello Matthew, As part of the Apple App Store submission for the Booster Companion App, we need to update the website content on the following domain: https://friend.boostervoice.ai/ Please review and update the Privacy Policy, Support/Contact in

QAG <qag@sunsoftny.com>

Sep 28, 2026, 11:18 AM

New

[Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access

##- Please type your reply above this line -## Your request (202530555) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 07:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 28, 2026, 11:07 AM

New

[Sun Soft Inc] Re: Staging5 temporary admin access

##- Please type your reply above this line -## Your request (202530574) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 07:05 EDT Hi, Kindly check the login cred

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 28, 2026, 11:06 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 06:47 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 28, 2026, 10:47 AM

New

Staging5 temporary admin access

Hi @Support Team - Sun Soft Inc YayCurrency would like temporary access: " Hello Ringhoffer István, Thanks for getting back to us. Could you please give us temporary WP admin access to the staging site? We would like to check more details abo

István Ringhoffer <ringi.teszt@gmail.com>

Sep 28, 2026, 10:40 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc Interestingly, it is working correctly now, but it is not working properly for guest users. I’ll write to support, but I don’t think the issue is on their end. It works correctly here after logging in, so it’s in

István Ringhoffer <ringi.teszt@gmail.com>

Sep 28, 2026, 9:24 AM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

Hello team, We compared Matthew’s requested Marketing Packs model with the Web implementation document and the current staging flow: https://docs.google.com/document/d/1Bf11BZCm7I7M0g90I4ImNKZaAvVql0Rm1gzKrnGlUbs/edit?tab=t.0 The document accurately de

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 28, 2026, 2:30 AM

New

Re: URGENT | Re: SAMS Staging Review and Admin Access

Hi team, Following up on the issue below, as it is still blocking the Merchant SAM release. Could you please review it urgently and share an update or any required configuration changes as soon as possible? Thank you, ________________________________

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 28, 2026, 1:01 AM

New

Re: [Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access

Hi team, Following up urgently on ticket 202530555. Roseline’s Companion access and BTEC staking issues remain unresolved despite the reported fixes, and she is becoming increasingly frustrated. Please prioritize this case, review the screen recordings

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 28, 2026, 12:53 AM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: TikTok Integration – Back Office Confirmation

Hi there, One question about the Tiktok backoffice integration, I'm setting up the launch campaigns for the AI ​​Companion app and I noticed that only the Booster Eco app ID for iOS is available to choose in my campaign settings. What did you mean w

Ana Bezerra <ana.bezerra@booster.eco>

Sep 27, 2026, 7:00 PM

New

See what raja_karuppasamy and 8 others shared

Catch up on Instagram raja_karuppasamy, kishore_mondal_official and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receiv

Instagram <posts-recaps@mail.instagram.com>

Sep 27, 2026, 5:35 PM

New

[Sun Soft Inc] Re: URGENT — Booster Companion App Denial — Immediate Action Required

##- Please type your reply above this line -## Your request (202530571) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 26, 2026, 07:27 EDT Hello Matthew, Thank you for yo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 26, 2026, 11:27 AM

New

URGENT | Re: SAMS Staging Review and Admin Access

Hi team, I’m preparing Merchant SAM for release, but it isn’t recognizing a specific question despite being active and having valid keywords logged. The knowledge base has already been updated, and this is currently blocking the release. Could you pleas

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 26, 2026, 9:04 AM

New

Re: Fwd: Some Updates

Thanks David; Hi Steve, sorry that should be 3rd October to go live on the 5th October. This will include: 1. Reducing the direct referral bonus from 15% to 10%. 2. Adding PNGVN9 to the Back Office shop only at $5000 with 10000 PNGVN 1 t

Saima Chaudhury - COO <saima.c@gng.community>

Sep 26, 2026, 8:26 AM

New

[Sun Soft Inc] Re: Missing Transactions for August Please advise

##- Please type your reply above this line -## Your request (202530566) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 26, 2026, 03:36 EDT Hi, We have reviewed your reque

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 26, 2026, 7:36 AM

New

RE: [Sun Soft Inc] Re: OpenAI pixel conversions

Hi, Sure, test ahead on staging. Just let me know so we can check data accuracy in Ads Manager. I am not familiar with the Measurement Pixel for OpenAI Ads plugin, but as long as it supports also Conversion API, all good. Thanks, Laszlo Mit f

laszlo@myconunity.com <laszlo@myconunity.com>

Sep 26, 2026, 4:42 AM

New

URGENT — Booster Companion App Denial — Immediate Action Required

Hi David and Team, We received the notification regarding the denial/rejection of the Booster Companion App, and I want to make it clear that this needs to be treated as an immediate priority. This is not something we can allow to sit in the normal deve

Matt Swanson <matthew.swanson@booster.eco>

Sep 26, 2026, 1:28 AM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

Hi Team, As we move forward with testing the Marketing Pack flow, I want to make sure I’m 100% clear on the intended user experience and the underlying campaign/registration logic so we are all aligned before moving forward. I’ve attached an image to il

Matt Swanson <matthew.swanson@booster.eco>

Sep 25, 2026, 11:49 PM

New

Re: [Sun Soft Inc] Re: Starline Fixes

Regarding the checkout page, since this is a demo site, we have kept only Cash on Delivery as the payment option. I know it's a demo but we do have a demo card number that I used to sign up as a consultant. I feel this should be the same for a checkout

Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>

Sep 25, 2026, 10:44 PM

New

Re: Starline Customized Demo – Login Details and Video

Hello Luca, Thank you for the update. Glad to hear that it is working properly in the other browser. We believe Chrome may have saved the previous site settings when the Back Office was opened in Dark Mode. You can try clearing the site settings and

QAG <qag@sunsoftny.com>

Sep 25, 2026, 10:05 PM

New

Re: Starline Customized Demo – Login Details and Video

Hello Luca, Thank you for the update. Glad to hear that it is working properly in the other browser. We believe Chrome may have saved the previous site settings when the Back Office was opened in Dark Mode. You can try clearing the site settings and

QAG <qag@sunsoftny.com>

Sep 25, 2026, 10:05 PM

New

ICON — Manual Individual Account Creation

Hi David, I’d like to request a new feature for ICON Back Office that allows an authorized admin to manually create an individual user account. The goal is to give administrators the ability to create an account directly within ICON without requiring th

Matt Swanson <matthew.swanson@booster.eco>

Sep 25, 2026, 9:45 PM

New

SAM for Merchants — Multi-Language Support & October 1 Launch

Hello David and Team, I wanted to discuss one important requirement for the SAM for Merchants launch that we are targeting for October 1. Currently, SAM responds in English and, when asked to communicate in another language, indicates that it only suppo

Matt Swanson <matthew.swanson@booster.eco>

Sep 25, 2026, 9:29 PM

New

Re: Starline Customized Demo – Login Details and Video

I have changed Browser and it works properly. Not sure why with Google stay in dark mode even if I close and start again my pc. Thanks again for your help Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Va

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 25, 2026, 9:09 PM

New

Re: Starline Customized Demo – Login Details and Video

This is what I have from Google in light version to MLMPro Back office for user Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@star

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 25, 2026, 9:01 PM

New

Re: Starline Customized Demo – Login Details and Video

I have change to light Theme, but when I'm in back office I have the same problem Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-itali

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 25, 2026, 8:56 PM

New

Re: Starline Customized Demo – Login Details and Video

Hello Luca, It appears that your browser or device is currently set to Dark Mode. Due to the limited time available for the demo, we have not yet completed the dark-theme version of the Back Office. The current demo is optimized for the Light Theme,

QAG <qag@sunsoftny.com>

Sep 25, 2026, 8:22 PM

New

Re: Starline Customized Demo – Login Details and Video

Hello Luca, It appears that your browser or device is currently set to Dark Mode. Due to the limited time available for the demo, we have not yet completed the dark-theme version of the Back Office. The current demo is optimized for the Light Theme,

QAG <qag@sunsoftny.com>

Sep 25, 2026, 8:21 PM

New

Re: Booster Companion Mobile App

One last question on the same topic: once the app is live on the App Store, will it be searchable under "Booster Companion," "AI Companion," "Booster AI Companion," or something else? Just want to confirm what name/keywords it'll actually be discoverable

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 25, 2026, 8:13 PM

New

Re: Starline Customized Demo – Login Details and Video

Thanks for the explanation. Clear now. Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-italia.com Website:www.starline-europa.com

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 25, 2026, 8:04 PM

New

Re: Starline Customized Demo – Login Details and Video

Hello Luca, Please ignore the language flags shown there. The AI Agent can automatically detect the language you are speaking and respond in the same language. For example, even if it starts in Italian, you can simply speak to the AI Agent in Englis

QAG <qag@sunsoftny.com>

Sep 25, 2026, 7:59 PM

New

Re: Starline Customized Demo – Login Details and Video

Hello Luca, Please ignore the language flags shown there. The AI Agent can automatically detect the language you are speaking and respond in the same language. For example, even if it starts in Italian, you can simply speak to the AI Agent in Englis

QAG <qag@sunsoftny.com>

Sep 25, 2026, 7:59 PM

New

Re: Booster Companion Mobile App

Hi team, Also, I want to check on a few things regarding existing users as the Companion app rolls out: 1. What happens for existing users - can they log in with their existing Booster web credentials, or do they need to create new ones for the app?

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 25, 2026, 7:51 PM

New

Re: Starline Customized Demo – Login Details and Video

I'm now in front desk for AI can you also put German and Dutch I can only choose Italian and English, But I would like for German and dutch consultant to try AI if possible. Let me know. Warms Regards Luca Bianchi Direttore Generale Starline

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 25, 2026, 7:44 PM

New

Re: Starline Customized Demo – Login Details and Video

HI I went to Back office. In demo we can't read. Even if in English it will be ok But here is not possible to read and even menu are in white can you make in black or in a color that will be visible better? Luca Bianchi Direttore Generale

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 25, 2026, 7:30 PM

New

Re: Starline Customized Demo – Login Details and Video

Thanks a lot. Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-italia.com Website:www.starline-europa.com Website:www.nioblu.eu

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 25, 2026, 7:22 PM

New

Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: TikTok Integration – Back Office Confirmation

Hi team, Just chiming in here; regarding the text alignment I meant this text: Please align that text in both the website and mobile view. Thanks. Best, From: Ana Bezerra <ana.bezerra@booster.eco> Date: Friday, September 25, 2026 at 2:0

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 25, 2026, 6:49 PM

New

Fwd: Some Updates

Steve, Please coordinate with Saima on all three requested items and liaise directly with her and SSG for any further clarification. Ensure all three items are completed on or before 3 September 2026. Cheerfully Yours! David B. Cyrus Sen

David C <david@sunsoftny.com>

Sep 25, 2026, 6:43 PM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: TikTok Integration – Back Office Confirmation

Hi Team, Thank you for the follow-up. I just need a little more time to prepare and submit the requested information and access. I’ll send everything to you shortly so we can proceed with the integration. Thank you for your patience and understanding!

Ana Bezerra <ana.bezerra@booster.eco>

Sep 25, 2026, 6:19 PM

New

Re: Starline Customized Demo – Login Details and Video

Hello Luca, Thank you. Yes, we do have a separate number for the AI Agent, and we already shared it in our previous email along with the demo details. For your reference, the number is: +1 315-543-6715 The AI Agent is also integrated with t

QAG <qag@sunsoftny.com>

Sep 25, 2026, 6:02 PM

New

Missing Transactions for August Please advise

Tyler Covell 408 Charmes Circle Haughton, la 71037 $278,143.00 08/24/26 355 processed Missing from BO we recieved the 499 Rio Hernandez 4238 Emerson Drive Grand Prairie, TX 75052 $290,000.00 08/05/26 381 process

Chad Osborne <chad@callitclosed.com>

Sep 25, 2026, 5:45 PM

New

Re: Starline Customized Demo – Login Details and Video

Hi steve thank you I willbtry everything in few hours if i have problems ill let you know. Do you have a number for AI or is part of the replicated web? Luca Bianchi Direttore Generale Le informazioni contenute nella presente e-mail ed ogni relat

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 25, 2026, 5:30 PM

New

Re: Booster Companion Mobile App

Hello Hazel, We submitted the app to the Google Play Store yesterday, and the Apple App Store submission will be completed today. Based on the message received during submission, the review and publishing process may take up to 7 days. Once the a

QAG <qag@sunsoftny.com>

Sep 25, 2026, 4:41 PM

New

Re: Booster Companion Mobile App

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 25, 2026, at 12:29, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Hi, Just followin

QAG <qag@sunsoftny.com>

Sep 25, 2026, 4:39 PM

New

Re: Booster Companion Mobile App

Hello Hazel, The App to the play store was submitted yesteday and apple will be done by today. It may take 7 days based on the message we have received when submit the app. Once published we will get an email and we will share it with you. Thank Yo.

QAG <qag@sunsoftny.com>

Sep 25, 2026, 4:37 PM

New

Re: Booster Companion Mobile App

Hello Hazel, The App to the play store was submitted yesteday and apple will be done by today. It may take 7 days based on the message we have received when submit the app. Once published we will get an email and we will share it with you. Thank Yo.

QAG <qag@sunsoftny.com>

Sep 25, 2026, 4:35 PM

New

Re: Booster Companion Mobile App

Hello Hazel, The App to the play store was submitted yesteday and apple will be done by today. It may take 7 days based on the message we have received when submit the app. Once publ QAG Team Delivery Support Group, O: 315 231 6666 E: qag

QAG <qag@sunsoftny.com>

Sep 25, 2026, 4:35 PM

New

Re: Booster Companion Mobile App

Hi, Just following up here; can you please confirm the date and time the app was submitted. As well as the estimated approval time and how will you communicate it to us? Via email? The PM tool? Or what channel? Thanks. Best, From: Hazel Del

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 25, 2026, 4:29 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 11:43 EDT HI, Could you please check this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 3:43 PM

New

[Sun Soft Inc] Re: OpenAI pixel conversions

##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 11:43 EDT Hi, Can we use this pixel ID an

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 3:43 PM

New

[Sun Soft Inc] Re: Starline Fixes

##- Please type your reply above this line -## Your request (202530556) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 11:40 EDT Hello, We have implemented the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 3:40 PM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 11:31 EDT Hello Hazel and Team, Did you h

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 3:31 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

##- Please type your reply above this line -## Your request (202530539) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 11:23 EDT Hi, We reviewed the issue and w

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 3:23 PM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 10:47 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 2:47 PM

New

[Sun Soft Inc] Re: hide flags

##- Please type your reply above this line -## Your request (202530564) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 10:12 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 2:12 PM

New

Re: [Sun Soft Inc] Re: hide flags

Thank you, Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 25., P, 15:33): ##- Please type your reply above this line -## Your request (202530564) has

István Ringhoffer <ringi.teszt@gmail.com>

Sep 25, 2026, 2:11 PM

New

Starline Customized Demo – Login Details and Video

Hello Luca, We are pleased to share the requested customized demo for Starline. Please find below the login credentials, replicated site details, test payment information, and demonstration video for your review. Back Office Login Link: https://

QAG <qag@sunsoftny.com>

Sep 25, 2026, 2:10 PM

New

Starline Customized Demo – Login Details and Video

Hello Luca, We are pleased to share the requested customized demo for Starline. Please find below the login credentials, replicated site details, test payment information, and demonstration video for your review. Back Office Login Link: https://

QAG <qag@sunsoftny.com>

Sep 25, 2026, 2:06 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket#2055714117 - username: queenazinwi - ID: 001.000.003.121 - Request for Account Balance Updates – Token Special & Pers...

##- Please type your reply above this line -## Your request (202530562) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 09:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 1:34 PM

New

[Sun Soft Inc] Re: hide flags

##- Please type your reply above this line -## Your request (202530564) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 09:33 EDT Hi, We have hidden all language

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 1:33 PM

New

Starline Customized Demo – Login Details and Video

Hello Luca, We are pleased to share the requested customized demo for Starline. Please find below the login credentials, replicated site details, test payment information, and demonstration video for your review. Back Office Login Link: https://

QAG <qag@sunsoftny.com>

Sep 25, 2026, 1:14 PM

New

Starline Demo

Hello Luca, We are pleased to share the requested customized demo for Starline, Please find the login credentials and Video link to demostrating the things. Link: https://bo.shareholderspot.com/user Email : luca.bianchi@starline-italia.com Passw

QAG <qag@sunsoftny.com>

Sep 25, 2026, 1:09 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 09:02 EDT Hi, We have removed the stray c

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 1:02 PM

New

[Sun Soft Inc] Re: Ticket: 918315644 – User: NealSalvino – ID: 001.000.000.712 – AI Companion and assistants showing "Failed to get aXI session" error on laptop and p...

##- Please type your reply above this line -## Your request (202530557) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 08:53 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 12:53 PM

New

Starline Demo

Hello Luca, We are pleased to share the requested customized demo for Starline, Please find the login credentials and Video link to demostrating the things. Link: https://bo.shareholderspot.com/user Email : luca.bianchi@starline-italia.com Passw

QAG <qag@sunsoftny.com>

Sep 25, 2026, 12:43 PM

New

Starline Demo

Hello Luca, We are pleased to share the requested customized demo for Starline, Please find the login credentials and Video link to demostrating the things. Link: https://bo.shareholderspot.com/user Email : luca.bianchi@starline-italia.com Passw

QAG <qag@sunsoftny.com>

Sep 25, 2026, 12:41 PM

New

Re: Domain Name Request

Steve we are all very busy for our event with sales force. I will ask Monday to the external company to provide you with all info, or if you prefer we can have a zoom and show you all the details. As I'm writing to you and David and the team is copies

QAG <qag@sunsoftny.com>

Sep 25, 2026, 12:34 PM

New

OpenAI pixel conversions

Hi, We need to set up tracking for OpenAI Ads on our website. Please set up the pixel for the whole website and the single events as follows * “Page viewed” - triggered when loading the landingpage at https://myconunity.com/ * “Button clic

laszlo@myconunity.com <laszlo@myconunity.com>

Sep 25, 2026, 12:30 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: TikTok Integration – Back Office Confirmation

##- Please type your reply above this line -## Your request (202530542) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 08:14 EDT Hello Ana, We are still waiting

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 12:14 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

Hi @Support Team - Sun Soft Inc Please check video. I tried it three times. It worked once, but failed twice. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026

István Ringhoffer <ringi.teszt@gmail.com>

Sep 25, 2026, 11:44 AM

New

[Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy

##- Please type your reply above this line -## Your request (202530460) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 06:07 EDT Hi, To proceed with the Momentu

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 10:07 AM

New

hide flags

Hi @Support Team - Sun Soft Inc Please hide the languages we don’t use, as many translations are incomplete or their intended use is unclear. Only the languages outlined in green should remain visible to users. Please just hide them so they can

István Ringhoffer <ringi.teszt@gmail.com>

Sep 25, 2026, 9:11 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc Some stray characters have appeared after “Select language.” Please fix this. In the video, I mean that the language should be detected automatically based on the user’s country. Üdvözlettel / Kind regards,

István Ringhoffer <ringi.teszt@gmail.com>

Sep 25, 2026, 9:07 AM

New

[Sun Soft Inc] Re: Ticket 1907953254 | nyaabeck | Unable to proceed to tax documents

##- Please type your reply above this line -## Your request (202530561) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 03:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 7:22 AM

New

Service Will Renew Soon - Your Company Formations

Hello Anoop Lal, The following service for CCC WORLDWIDE LIMITED is set to renew on 04/11/2026 Registered Office Address - London The total price to renew the service is: 34.80 Please note that no action is required and the amount shown abo

Your Company Formations <info@yourcompanyformations.co.uk>

Sep 25, 2026, 7:21 AM

New

[Sun Soft Inc] Re: Manual Commission Payment – Violeta Martínez (ID 910201)

##- Please type your reply above this line -## Your request (202530559) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 03:08 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 7:09 AM

New

[Sun Soft Inc] Re: Revert Placement for Sugey Godínez Mayorga (ID 114307)

##- Please type your reply above this line -## Your request (202530563) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 02:47 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 6:48 AM

New

[Sun Soft Inc] Re: Ticket 1839250090 | AngelsAtWorkLLC | Purchase confirmation code not visible

##- Please type your reply above this line -## Your request (202530560) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 02:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 6:26 AM

New

[Sun Soft Inc] Re: Merchant Platform – integration and data export feasibility

##- Please type your reply above this line -## Your request (202530558) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 02:24 EDT Hi, Thank you for sharing your

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 25, 2026, 6:24 AM

New

Re: [Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access

Hi team, Could you please help us follow up on Roseline’s case? She has tested the account after the reported fixes, but both issues remain unresolved. Account details: Username: Lael User ID: 001.000.001.767 Sunsoft ticket: 202530555 Screen recordi

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 25, 2026, 2:30 AM

New

Revert Placement for Sugey Godínez Mayorga (ID 114307)

Hi team, Please revert the placement of Sugey Godínez Mayorga’s membership (ID 114307) under Charlene Carrión. She should be placed directly under her sponsor, Eudirose Espina. Please confirm once the correction is complete. Thank you, Raúl

Momentum Network <support@momentumnetwork.net>

Sep 25, 2026, 2:02 AM

New

Re: [Sun Soft Inc] Re: Ticket#2055714117 - username: queenazinwi - ID: 001.000.003.121 - Request for Account Balance Updates – Token Special & Personal Shopping

Hi team, Could you please help complete the review of this account? Username: queenazinwi User ID: 001.000.003.121 Customer ticket: 2118540887 Sunsoft references: 202529943, 202530154, and 202530515 The previous response explains Career Points for a

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 25, 2026, 1:45 AM

New

Ticket 1907953254 | nyaabeck | Unable to proceed to tax documents

Hi team, Could you please help with the following issue? Username: nyaabeck User ID: 001.000.002.984 Ticket number: 1907953254 The user completed KYC through Plaid and received confirmation that her ID and facial recognition were successful. Her KYC

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 25, 2026, 1:21 AM

New

Ticket 1839250090 | AngelsAtWorkLLC | Purchase confirmation code not visible

Hi team, Could you please help with the following issue? Customer: Staci Angel Username: AngelsAtWorkLLC User ID: 001.000.001.339 Ticket number: 1839250090 The customer is being asked to provide a code to confirm a purchase through the Shopping App,

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 25, 2026, 1:10 AM

New

Talk it through in Voice

Out loud, in real time, in the same conversation. Out loud, in real time, in the same conversation. ͏ ‌ ‌ ͏ ‌ ‌ Talk it through in Voice Open Voice and talk through a decision or a draft. Grok answers out loud in real time, in the same

Grok <updates@email.grok.com>

Sep 24, 2026, 10:38 PM

New

Changelog: New controls for Linear coding agent

New controls for Linear coding agent September 24, 2026 Coding sessions are the shortest path from issue to diff. Assign a task to Linear Agent, and it works in a secure cloud environment to write and test the code before opening a pull request for re

Linear <changelog@updates.linear.app>

Sep 24, 2026, 9:30 PM

New

Manual Commission Payment – Violeta Martínez (ID 910201)

Hello Team, I have manually deposited the $350.00 in available commissions owed to Violeta Martínez (Partner ID 910201). Please remove this amount from her available commission balance and ensure it is excluded from all future payroll runs to preven

Momentum Network <support@momentumnetwork.net>

Sep 24, 2026, 8:28 PM

New

Merchant Platform – integration and data export feasibility

Hi team, I've been reviewing the Merchant Platform (merchant.booster.eco) from a merchant owner's point of view, and I'd like your input on one gap. A merchant who gets the platform through a Merchant Pack (when it's available) or pays the $500 fee

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 24, 2026, 8:17 PM

New

You are invited to Connect with 50% off.

AMD, TypeSafe AI, OpenAI, Block, Mastercard, Ramp, and more are coming to Cloudflare Connect. Cloudflare Connect · San Francisco You are invited to Connect with 50% off. We're inviting you to Cloudflare Connect 2026 with 50% off your Connect pass

Cloudflare <em@em1.cloudflare.com>

Sep 24, 2026, 7:18 PM

New

Ticket: 918315644 – User: NealSalvino – ID: 001.000.000.712 – AI Companion and assistants showing "Failed to get aXI session" error on laptop and phone.

Hi Team, Please check the following case: Username: NealSalvino ID: 001.000.000.712 Ticket Number: 918315644 Issue Summary: The user is unable to access or use their AI Companion and assistants. They are receiving an error message stating "Failed to

Jose Genovese <jose.genovese@booster.eco>

Sep 24, 2026, 5:43 PM

New

Re: Domain Name Request

Hello Luca, Thank you for getting back to us. Sure, we can complete the nameserver update together during our Zoom call on Monday. Regarding the demo, we are working on it now and are currently completing the testing. We expect it to be finalized

QAG <qag@sunsoftny.com>

Sep 24, 2026, 4:59 PM

New

Re: Domain Name Request

Hello Luca, Thank you for getting back to us. Sure, we can complete the nameserver update together during our Zoom call on Monday. Regarding the demo, we are working on it now and are currently completing the testing. We expect it to be finalized

QAG <qag@sunsoftny.com>

Sep 24, 2026, 4:58 PM

New

Re: Domain Name Request

On Sep 24, 2026, at 12:47, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Steve we are all very busy for our event with sales force. I will ask Monday to the external company to provide you with all info, or if you prefer we can have a zo

QAG <qag@sunsoftny.com>

Sep 24, 2026, 4:52 PM

New

Re: Domain Name Request

Steve we are all very busy for our event with sales force. I will ask Monday to the external company to provide you with all info, or if you prefer we can have a zoom and show you all the details. As I'm writing to you and David and the team is copies

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 24, 2026, 4:47 PM

New

Follow up: Launch an identity program with lower cost

Build fast—up and running in weeks, not months                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏

Danica at Plaid <info@email.plaid.com>

Sep 24, 2026, 4:31 PM

New

Starline Fixes

I have done some initial flows, but stopped as I feel like it is not completed through and just haven't been checked yet for me to review. If it is completed through and ready for me to review let me know. But please go through your inital run through bef

Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>

Sep 24, 2026, 4:13 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal ...

##- Please type your reply above this line -## Your request (202530529) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 11:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 24, 2026, 3:27 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 11:17 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 24, 2026, 3:17 PM

New

Confirmation statement for CCC WORLDWIDE LIMITED (16831392) is due soon – make sure all directors are verified

This is an official email to the registered email address of CCC WORLDWIDE LIMITED (16831392) from Companies House. If you’re a third-party agent who has received this email on behalf of a company, please forward to the company director(s). Your confirmat

Companies House <companies.house@notifications.service.gov.uk>

Sep 24, 2026, 1:49 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc You misunderstood me. I send four notifications, one in each language. I get a confirmation that each was sent successfully, but I only receive the Hungarian one. My downline has one Hungarian, one Spanish, one English,

István Ringhoffer <ringi.teszt@gmail.com>

Sep 24, 2026, 1:19 PM

New

[Sun Soft Inc] Re: VERY IMPORTANT | Booster Eco App Unavailable on Google Pixel Devices

##- Please type your reply above this line -## Your request (202530544) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 08:38 EDT Hi, Thanks for flagging this —

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 24, 2026, 12:38 PM

New

[Sun Soft Inc] Re: Ticket: 1888594392 – User: omarkambai33 – ID: 039.000.000.112 – BTEC staking process failing

##- Please type your reply above this line -## Your request (202530547) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 07:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 24, 2026, 11:17 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1782562888 - Username: komlaamouzou - ID:001.000.006.437 - Web3 Staking & Historical Staked Tokens Display

##- Please type your reply above this line -## Your request (202530541) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 07:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 24, 2026, 11:16 AM

New

[Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access

##- Please type your reply above this line -## Your request (202530555) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 07:02 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 24, 2026, 11:02 AM

New

[Sun Soft Inc] Re: Ticket: 1545615082 – User: Lael – ID: 001.000.001.767 – BTEC token balance showing 0 and unable to stake $7k purchase

##- Please type your reply above this line -## Your request (202530554) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 06:13 EDT Hi, Kindly check the updates re

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 24, 2026, 10:13 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc The price is displayed correctly for me: When switching languages, there is an issue with the currency in the cart, but the prices are displayed correctly in euros: Üdvözlettel / Kind regards, Ringhoffer Ist

István Ringhoffer <ringi.teszt@gmail.com>

Sep 24, 2026, 9:09 AM

New

[Sun Soft Inc] Re: Add new SKU and replace SKU

##- Please type your reply above this line -## Your request (202530553) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 03:07 EDT Hi, We have reviewed your reque

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 24, 2026, 7:07 AM

New

Super Sunday - Not To Be Missed!

We are showcasing a new look and feel presentation, a new product and all the updates from the company... View online version It's all in the numbers Super Sunday Not To Be Missed! Dear Steve, You are invited to attend a full community Super

PNGVN Family <news@gng.community>

Sep 24, 2026, 5:00 AM

New

URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access

Hi Team, Hoping this email finds you well, please urgently investigate this sensitive case. Roseline and her husband have invested significantly in BTEC, and Roseline has been unable to stake her tokens or access Companion. She is very frustrated and ne

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 23, 2026, 9:52 PM

New

Re: Domain Name Request

Hello Luca, We are happy to help you with this. Please share temporary access to the account where the domains were purchased/registered. If the provider allows it, you can also add us as a temporary user instead of sharing the main login credential

QAG <qag@sunsoftny.com>

Sep 23, 2026, 6:49 PM

New

Re: [Sun Soft Inc] Re: Add new SKU and replace SKU

Yes please proceed and increase it to the current agent's autopay. She will be notified of this change. Thanks! Information About Brokers Services Consumer Protection Notice Ashley Sotomayor REALTOR® | Admin O: 833.242.7007 D: 914.482.8262

Ashley Sotomayor <ashley@callitclosed.com>

Sep 23, 2026, 5:10 PM

New

[Sun Soft Inc] Re: Add new SKU and replace SKU

##- Please type your reply above this line -## Your request (202530553) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 12:12 EDT Hi, We have reviewed your reque

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 23, 2026, 4:12 PM

New

[Sun Soft Inc] Re: Issues – eGift Cards, Wallet Top-Ups & BTEC Staking

##- Please type your reply above this line -## Your request (202530551) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 12:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 23, 2026, 4:08 PM

New

[Sun Soft Inc] Re: Merchant Product Suite – Required Product Updates

##- Please type your reply above this line -## Your request (202530545) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 12:05 EDT Hi, We have reviewed and comple

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 23, 2026, 4:05 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal ...

Hi Team, Following up on the unstaking request for user ClayH: The user confirmed receipt of the 300,000 BTEC tokens, but the 43,691.103 BTEX staking rewards are not displaying in their wallet/dashboard (Total Airdrop Tokens shows 0.00). Please check t

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 23, 2026, 3:43 PM

New

Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Ticket#1972156945 - username: daveoneegs - ID:061.000.000.095 - BTEC FCM BRONZE Token Request & Wallet Migration

Hi Team, The user daveoneegs has confirmed that they have successfully logged in and signed the Web3 Agreement on their dashboard. Could you please proceed with transferring the 25,000 BTEC FCM BRONZE tokens to their active wallet address below? *

Jose Genovese <jose.genovese@booster.eco>

Sep 23, 2026, 3:29 PM

New

Re: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

Hi team, Thanks for sending the login credentials. I was able to log and successfully purchase both Marketing Pack and Merchant Pack, the flow seems pretty easy to navigate. One thing I need your help with is aligning the text on this page on the p

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 23, 2026, 3:12 PM

New

Fight AI fraud: download our latest report

See the tools, signals, and shared intel helping fraud teams stay ahead.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏

The Plaid Team <info@email.plaid.com>

Sep 23, 2026, 3:09 PM

New

Ticket: 1545615082 – User: Lael – ID: 001.000.001.767 – BTEC token balance showing 0 and unable to stake $7k purchase

Hi Team, Please check the following case: Username: Lael ID: 001.000.001.767 Ticket Number: 1545615082 Issue Summary: The user purchased $7,000 worth of tokens between August and October 2026, but their wallet is currently showing 0 available tokens.

Jose Genovese <jose.genovese@booster.eco>

Sep 23, 2026, 2:58 PM

New

Fwd: Marketing Campaigns — Distribution, Registration & Tracking Issues

FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work

David C <david@sunsoftny.com>

Sep 23, 2026, 2:55 PM

New

Add new SKU and replace SKU

Hi team! Please create a SKU labeled "$15 - Additional SkySlope User (autopay)" And if you can replace the "$35 Team Admin Package" to "$40 Team Admin Package," that would be great. Thanks! Information About Brokers Services Consumer Protecti

Ashley Sotomayor <ashley@callitclosed.com>

Sep 23, 2026, 2:49 PM

New

Re: Booster Companion Mobile App

Hi team, Great, thanks. Please update us regarding the app submission, once it has been approved and when it will be live. Same with the updates and make sure to update and add all this info to the PM tool on Icon. Best, From: QAG <qag@sunso

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 23, 2026, 2:40 PM

New

[Sun Soft Inc] Re: Re: Urgent Placement Request – Llinay López

##- Please type your reply above this line -## Your request (202530550) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 10:32 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 23, 2026, 2:32 PM

New

Re: Domain Name Request

Hi Steve, I'm not an expert, when we create the shop and server we have ask our partner to configure properly. What can I do to confirm the info below? I need to ask them? PLS let me know Luca Bianchi Direttore Generale Starline S.r.l Pia

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 23, 2026, 2:28 PM

New

Re: Domain Name Request

Yes and if possible as part of demo live at our event. Warms Regards Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-italia.com W

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 23, 2026, 2:26 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 09:58 EDT HI, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 23, 2026, 1:58 PM

New

[Sun Soft Inc] Re: dupe account

##- Please type your reply above this line -## Your request (202530536) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 09:40 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 23, 2026, 1:40 PM

New

Re: Domain Name Request

Hello Luca, We have now licensed both domains and generated the new nameservers. Please find the nameservers below for both domains: NS1: katelyn.ns.cloudflare.com NS2: thomas.ns.cloudflare.com Before asking you to change the nameservers, we

QAG <qag@sunsoftny.com>

Sep 23, 2026, 1:23 PM

New

Re: Domain Name Request

Hello Luca, We have now licensed both domains and generated the new nameservers. Please find the nameservers below for both domains: NS1: katelyn.ns.cloudflare.com NS2: thomas.ns.cloudflare.com Before asking you to change the nameservers, we

QAG <qag@sunsoftny.com>

Sep 23, 2026, 1:23 PM

New

Re: Domain Name Request

Hello Luca, We have now licensed both domains and generated the new nameservers. Please find the nameservers below for both domains: NS1: katelyn.ns.cloudflare.com NS2: thomas.ns.cloudflare.com Before asking you to change the nameservers, we

QAG <qag@sunsoftny.com>

Sep 23, 2026, 1:12 PM

New

Re: Domain Name Request

Hello Luca, We have now licensed both domains and generated the new nameservers. Please find the nameservers below for both domains: NS1: katelyn.ns.cloudflare.com NS2: thomas.ns.cloudflare.com Before asking you to change the nameservers, we

QAG <qag@sunsoftny.com>

Sep 23, 2026, 1:11 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc I would need the login credentials, as unfortunately this URL is no longer accessible: https://eu.onetimesecret.com/secret/b6dtwidhuu66zi13o1ifr0dm8wlohu9gjipk6jdfl05tm4pye4wc4mjci3j06o Üdvözlettel / Kind regards, R

István Ringhoffer <ringi.teszt@gmail.com>

Sep 23, 2026, 1:06 PM

New

Re: [Sun Soft Inc] Re: dupe account

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 22., K, 17:36): ##- Please type your reply above this line -## Your request (202530536) has

István Ringhoffer <ringi.teszt@gmail.com>

Sep 23, 2026, 1:03 PM

New

Re: Domain Name Request

Hello Valentina, Thank you for sharing the photos and pricing details for the welcome sets. Just to confirm, these welcome sets need to be configured as part of the Consultant Registration process, where the consultant can select the applicable welc

QAG <qag@sunsoftny.com>

Sep 23, 2026, 12:34 PM

New

Re: Booster Companion Mobile App

Hi Hazel, Thank you for the confirmation and approval. Regarding your questions: 1. Additional Languages Adding German, Modern Standard Arabic, Swiss French, and Dutch will take approximately 1–2 weeks, including implementation and testing.

QAG <qag@sunsoftny.com>

Sep 23, 2026, 11:56 AM

New

Re: Domain Name Request

Good afternoon, Please find attached photos of our welcome sets, as request by Mr Bianchi. Nioblu Advanced Set, price €232.00 Nioblu Absolute Set, price €161.00 Thank you Warm regards Valentina Colombo Executive Assistant General Manage

Valentina Colombo <valentina.colombo@starline-italia.com>

Sep 23, 2026, 11:41 AM

New

[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist

##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 06:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 23, 2026, 10:39 AM

New

[Sun Soft Inc] Re: Customer-to-Partner Conversion Request – Anamary Oliva Gonzalez (ID 766551)

##- Please type your reply above this line -## Your request (202530548) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 02:23 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 23, 2026, 6:23 AM

New

[Sun Soft Inc] Re: Required Update – Add Joint Member Feature in Partner Back Office

##- Please type your reply above this line -## Your request (202530511) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 01:40 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 23, 2026, 5:40 AM

New

[Sun Soft Inc] Re: Update Momentum Awards Pop-Up Time to 5:00 PM

##- Please type your reply above this line -## Your request (202530549) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 01:39 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 23, 2026, 5:40 AM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202530543) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 01:09 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 23, 2026, 5:09 AM

New

Issues – eGift Cards, Wallet Top-Ups & BTEC Staking

Hello David and Team, I wanted to bring a few issues to your attention that I’ve been made aware of and that I think we need to get addressed. I’ve attached the screenshots showing the errors for reference. 1. eGift Card Purchases We are still seeing a

Matt Swanson <matthew.swanson@booster.eco>

Sep 23, 2026, 1:49 AM

New

You’re invited onto the field at Oracle Park + there’s a secret guest.

VIP access to an exclusive Oracle Park night with a major live artist. Your Connect pass unlocks exclusive field access to a private concert at Oracle Park on October 21. Cloudflare Connect · San Francisco A can't miss private concert for Cloudflare

Cloudflare <em@em1.cloudflare.com>

Sep 23, 2026, 1:32 AM

New

Re: Urgent Placement Request – Llinay López

Hi Team, Please revert the placement change previously requested for Llinay López. Remove Llinay’s placement from under Charlene Carrión and place her directly under her original sponsor. Her sponsor must remain unchanged; only the placement should

Momentum Network <support@momentumnetwork.net>

Sep 22, 2026, 11:45 PM

New

Update Momentum Awards Pop-Up Time to 5:00 PM

Hello Team, Please update the time displayed for Saturday, September 26, in the Momentum Awards 2026 pop-up. It currently shows 6:00 PM and must be changed to 5:00 PM. Please make this correction in both versions: * English pop-up * Sp

Momentum Network <support@momentumnetwork.net>

Sep 22, 2026, 11:41 PM

New

Customer-to-Partner Conversion Request – Anamary Oliva Gonzalez (ID 766551)

Hello Team, Anamary Oliva Gonzalez, Customer ID 766551, was mistakenly enrolled as a customer using the $249.99 customer enrollment link. However, she was supposed to be enrolled as a Momentum Partner. Please complete the following changes: 1.

Momentum Network <support@momentumnetwork.net>

Sep 22, 2026, 11:32 PM

New

Re: [Sun Soft Inc] Re: Required Update – Add Joint Member Feature in Partner Back Office

Confirmed El mar, 22 sept 2026 a la(s) 3:29 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530511) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Sep 22, 2026, 9:45 PM

New

Re: [Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy

Confirmed El mar, 22 sept 2026 a la(s) 2:33 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530460) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Sep 22, 2026, 9:45 PM

New

Ticket: 1888594392 – User: omarkambai33 – ID: 039.000.000.112 – BTEC staking process failing

Hi Team, Please check the following case: * Username: omarkambai33 * ID: 039.000.000.112 * Ticket Number: 1888594392 * Issue Summary: The user is unable to complete the BTEC staking process in the application. Upon attempting to sta

Jose Genovese <jose.genovese@booster.eco>

Sep 22, 2026, 8:10 PM

New

Re: Booster – October 1st Launch Checklist

Hi team, Thanks for sending the proposed flows. Can you please share a test account we can use for testing the flow? We need to be able to purchase the packs without the Google Authenticator limitation or we should be able to link a QR code from our ph

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 22, 2026, 7:29 PM

New

Merchant Product Suite – Required Product Updates

Hello Everyone, I reviewed the current Merchant Product Suite and found a few issues that need to be corrected. At the moment, the Merchant Product Suite is missing several products that should be available to merchants, while also including product

Matt Swanson <matthew.swanson@booster.eco>

Sep 22, 2026, 7:02 PM

New

VERY IMPORTANT | Booster Eco App Unavailable on Google Pixel Devices

Hi Team, Please check the following issue: Area: Booster Eco Mobile App / Google Play Store Affected Devices: Multiple Google Pixel phones Issue Summary: Members of the community are unable to download the new Booster Eco app. Google Play displays a m

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 22, 2026, 6:01 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the clarification and for enabling the Campaign Report. I have access to the dashboard in the Admin Back Office Thank you Kind regards, Ana Bezerra Marketing & Adm Manager ________________________________ From: Support T

Ana Bezerra <ana.bezerra@booster.eco>

Sep 22, 2026, 5:35 PM

New

Re: [Sun Soft Inc] Re: Ticket: 1782562888 - Username: komlaamouzou - ID:001.000.006.437 - Web3 Staking & Historical Staked Tokens Display

Hi Team, Following up on this ticket, please find the requested details and attachments from the user below: * Wallet Type: The user confirmed they are using a Booster Smart Wallet. * Screenshots: Attached to this email are the error screensh

Jose Genovese <jose.genovese@booster.eco>

Sep 22, 2026, 4:07 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 11:37 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 3:37 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

##- Please type your reply above this line -## Your request (202530539) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 11:37 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 3:37 PM

New

[Sun Soft Inc] Re: dupe account

##- Please type your reply above this line -## Your request (202530536) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 11:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 3:36 PM

New

[Sun Soft Inc] Re: Ticket#1278843535 - username: gloireinfinie4 - 001.000.006.399 - Web3 Staking Contract Error

##- Please type your reply above this line -## Your request (202530540) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 11:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 3:33 PM

New

Ticket#1278843535 - username: gloireinfinie4 - 001.000.006.399 - Web3 Staking Contract Error

Hi Team, Please assist with user Kantchou. When trying to stake tokens on web3.boosterapp.ai, the user encounters the following Web3 transaction execution error Reference: https://prnt.sc/wjcKTHBr2Cb_ Could you please review and reset/fix the sma

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 22, 2026, 3:14 PM

New

[Sun Soft Inc] Re: Typo fixes in "Your Booster Tokens Are Ready!"

##- Please type your reply above this line -## Your request (202530528) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 11:03 EDT Hello, Thank you for getting

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 3:03 PM

New

RE: [Sun Soft Inc] Re: Typo fixes in "Your Booster Tokens Are Ready!"

Hi Team, Thank you for the update and for applying these corrections! We have reviewed the updated notification image and verified that the typographical and punctuation discrepancies have been successfully resolved. Best regards, Booster Eco Support

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 22, 2026, 2:34 PM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: HOSHI 2. Email: hoshinotane369@gmail.com 3. New Rank: Royal Penguine 4. Date

GNG Community <noreply@gng.community>

Sep 22, 2026, 1:52 PM

New

Booster – October 1st Launch Checklist

Hello Matthew, We hope this email finds you well. As we are preparing for the October 1st launch, please find below the current launch checklist and status of the modules planned for this release. 1. Marketing Campaign Integrations TikTok – Co

QAG <qag@sunsoftny.com>

Sep 22, 2026, 1:05 PM

New

Booster – October 1st Launch Checklist

Hello Matthew, We hope this email finds you well. As we are preparing for the October 1st launch, please find below the current launch checklist and status of the modules planned for this release. 1. Marketing Campaign Integrations TikTok – Co

QAG <qag@sunsoftny.com>

Sep 22, 2026, 1:03 PM

New

Booster – October 1st Launch Checklist

Hello Matthew, We hope this email finds you well. As we are preparing for the October 1st launch, please find below the current launch checklist and status of the modules planned for this release. 1. Marketing Campaign Integrations TikTok – Co

QAG <qag@sunsoftny.com>

Sep 22, 2026, 12:54 PM

New

Re: Domain Name Request

Hello Luca, Thank you for sharing the domain names. Both domains work for us. We will proceed with licensing the domains. Once completed, we will get back to you with the next steps. Thank you. Delivering with Excellence, Steve Lee Senio

QAG <qag@sunsoftny.com>

Sep 22, 2026, 12:52 PM

New

Re: Domain Name Request

Hello Luca, Thank you for sharing the domain names. Both domains work for us. We will proceed with licensing the domains and generating the required name server details. Once completed, we will get back to you with the next steps. Thank you. D

QAG <qag@sunsoftny.com>

Sep 22, 2026, 12:51 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

Hi @Support Team - Sun Soft Inc What link can I use to access the report? If I try to send someone a bonus, it redirects me to a blank white page: In the meantime, we discussed the issues in question during the meeting: - In the case of “Send bon

István Ringhoffer <ringi.teszt@gmail.com>

Sep 22, 2026, 12:38 PM

New

Booster - Change Request (CR) Updates

Hello Matthew, We hope this email finds you well. Please find the link below with the latest updates on the Change Requests (CRs): CR Updates Kindly review the updates and share your feedback with us. Delivering with Excellence, Steve

QAG <qag@sunsoftny.com>

Sep 22, 2026, 12:07 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal ...

##- Please type your reply above this line -## Your request (202530529) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 07:20 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 11:20 AM

New

Re: Domain Name Request

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 22, 2026, at 02:32, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: If possible I will

QAG <qag@sunsoftny.com>

Sep 22, 2026, 11:15 AM

New

[Sun Soft Inc] Re: Name Correction – Power Closer of the Year Report

##- Please type your reply above this line -## Your request (202530534) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 06:07 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 10:07 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 21., H, 15:23): ##- Please type your reply above this line -## Your request (202530499) has

István Ringhoffer <ringi.teszt@gmail.com>

Sep 22, 2026, 9:02 AM

New

dupe account

Hi @Support Team - Sun Soft Inc There's a duplicate account in the admin again:q Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Sep 22, 2026, 8:56 AM

New

[Sun Soft Inc] Re: Typo fixes in "Your Booster Tokens Are Ready!"

##- Please type your reply above this line -## Your request (202530528) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 04:04 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 8:04 AM

New

[Sun Soft Inc] Re: Ticket: 557147307– User: kevinrand – ID: 001.000.000.009 – Copy and paste function not working in Ignite on mobile devices

##- Please type your reply above this line -## Your request (202530530) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 04:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 8:04 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc It doesn’t detect the language automatically for me: User: ylYGacSm foltosgazdaja@proton.me There’s no need to filter/restrict by language when sending to a sponsor. The system probably knows the primary language o

István Ringhoffer <ringi.teszt@gmail.com>

Sep 22, 2026, 7:48 AM

New

[Sun Soft Inc] Re: Required Update – Add Joint Member Feature in Partner Back Office

##- Please type your reply above this line -## Your request (202530511) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 03:29 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 7:30 AM

New

[Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy

##- Please type your reply above this line -## Your request (202530460) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 02:33 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 6:33 AM

New

Re: Domain Name Request

If possible I will keep the same www.starline-europa.com (for MLM) and www.NIOBLUPRO.com for Pharma business. Pls let me know if it will be not possible. Warms Regards Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republi

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 22, 2026, 6:32 AM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Ticket#1972156945 - username: daveoneegs - ID:061.000.000.095 - BTEC FCM BRONZE Token Request & Wallet Migration

##- Please type your reply above this line -## Your request (202530531) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 02:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 6:27 AM

New

[Sun Soft Inc] Re: Urgent Placement Request – Llinay López

##- Please type your reply above this line -## Your request (202530532) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 02:21 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 6:21 AM

New

[Sun Soft Inc] Re: Re: Urgent Placement Request – Llinay López

##- Please type your reply above this line -## Your request (202530533) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 02:19 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 6:19 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: URGENT: MAC Demo Account Credentials Needed

##- Please type your reply above this line -## Your request (202530521) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 01:03 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 22, 2026, 5:03 AM

New

Name Correction – Power Closer of the Year Report

Hello Team, I need a name correction made specifically in the Power Closer of the Year category of the Momentum Awards 2026 report. Please make the following changes: * Replace the name currently shown in position #1 with Jariannette Meléndez

Momentum Network <support@momentumnetwork.net>

Sep 22, 2026, 12:43 AM

New

Domain Name Request

Hello Luca, We hope this email finds you well. Could you please share the domain name you would like to use for the project? We need to license the domain in our system first in order to generate the required nameserver details and proceed with t

QAG <qag@sunsoftny.com>

Sep 21, 2026, 9:57 PM

New

Domain Name Request

Hello Luca, We hope this email finds you well. Could you please share the domain name you would like to use for the project? We need to license the domain in our system first in order to generate the required nameserver details. Once the domain i

QAG <qag@sunsoftny.com>

Sep 21, 2026, 9:55 PM

New

Booster - Change Request (CR) Updates

Hello Matthew, We hope this email finds you well. Please find the link below with the latest updates on the Change Requests (CRs): CR Updates Kindly review the updates and share your feedback with us. Delivering with Excellence, Steve

QAG <qag@sunsoftny.com>

Sep 21, 2026, 9:34 PM

New

Booster - Change Request (CR) Updates

Hello Matthew, We hope this email finds you well. Please find the link below with the latest updates on the Change Requests (CRs): CR Updates Kindly review the updates and share your feedback with us. Delivering with Excellence, Steve

QAG <qag@sunsoftny.com>

Sep 21, 2026, 9:32 PM

New

Booster Companion - Updated Email

Hello Matthew, We hope this email finds you well. As discussed, we have now completed the OpenAI integration for the Companion, and the updated build is available below: Build Link: https://expo.dev/artifacts/eas/GqCkFeDdezUpAAFwH_5Iu-EPM1-spo9uo

QAG <qag@sunsoftny.com>

Sep 21, 2026, 9:30 PM

New

Booster Companion - Updated Email

Hello Matthew, We hope this email finds you well. As discussed, we have now completed the OpenAI integration for the Companion, and the updated build is available below: Build Link: https://expo.dev/artifacts/eas/GqCkFeDdezUpAAFwH_5Iu-EPM1-spo9uo

QAG <qag@sunsoftny.com>

Sep 21, 2026, 9:29 PM

New

Booster Companion - Updated Email

Hello Matthew, We hope this email finds you well. As discussed, we have now completed the OpenAI integration for the Companion, and the updated build is available below: Build Link: https://expo.dev/artifacts/eas/GqCkFeDdezUpAAFwH_5Iu-EPM1-spo9uo

QAG <qag@sunsoftny.com>

Sep 21, 2026, 9:28 PM

New

[Sun Soft Inc] Re: Companion App Availability on Mobile Devices

##- Please type your reply above this line -## Your request (202530490) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 16:48 EDT Hello Hazel, Thank you for your

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 8:48 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

##- Please type your reply above this line -## Your request (202530527) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 16:31 EDT Hello Hazel, Thank you for your

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 8:31 PM

New

Booster Companion

Hello Matthew, We hope this email finds you well. As discussed, we have now completed the OpenAI integration for the Companion. You can find the latest build at the link below: Build Link: https://expo.dev/artifacts/eas/GqCkFeDdezUpAAFwH_5Iu-EPM1

QAG <qag@sunsoftny.com>

Sep 21, 2026, 8:25 PM

New

Booster Companion

Hello Matthew, We hope this email finds you well. As discussed, we have now completed the OpenAI integration for the Companion. You can find the latest build at the link below: Build Link: https://expo.dev/artifacts/eas/GqCkFeDdezUpAAFwH_5Iu-EPM1

QAG <qag@sunsoftny.com>

Sep 21, 2026, 8:25 PM

New

Booster Companion

Hello Matthew, We hope this email finds you well. As discussed, we have now completed the OpenAI integration for the Companion. You can find the latest build at the link below: Build Link: https://expo.dev/artifacts/eas/GqCkFeDdezUpAAFwH_5Iu-EPM1

QAG <qag@sunsoftny.com>

Sep 21, 2026, 8:24 PM

New

Re: Urgent Placement Request – Llinay López

Hi Team, I am following up on this urgent request, as the placement change for Llinay López must be completed today. Please place her membership directly under Charlene Carrión in the genealogy. Again, this is PLACEMENT ONLY and NOT a sponsor change

Momentum Network <support@momentumnetwork.net>

Sep 21, 2026, 7:43 PM

New

Re: [Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy

Re: Momentum Mentor Academy – Spanish Translation Correction Hi, Thank you for the updates. There is one additional correction needed in the Spanish translation of the main headline. The English version says: Knowledge that builds your MOMENTU

Momentum Network <support@momentumnetwork.net>

Sep 21, 2026, 7:34 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: URGENT: MAC Demo Account Credentials Needed

Confirmed El lun, 21 sept 2026 a la(s) 9:21 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530521) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Sep 21, 2026, 7:32 PM

New

Re: [Sun Soft Inc] Re: Required Update – Add Joint Member Feature in Partner Back Office

Confirmed El lun, 21 sept 2026 a la(s) 6:07 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530511) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Sep 21, 2026, 7:03 PM

New

Urgent Placement Request – Llinay López

Hi Development Team, I need an urgent placement change completed today for Llinay López. Please place Llinay López’s membership directly under Charlene Carrión in the genealogy. This is PLACEMENT ONLY. This is NOT a sponsor change, so please make

Momentum Network <support@momentumnetwork.net>

Sep 21, 2026, 6:36 PM

New

RE: [Sun Soft Inc] Re: Ticket#1972156945 - username: daveoneegs - ID:061.000.000.095 - BTEC FCM BRONZE Token Request & Wallet Migration

Hi team, Please assist us in verifying and processing a token allocation/migration request for BTEC FCM BRONZE. User Details & Addresses: * New Active Wallet: 0x43e6B275020efaEcC677305B9f053c3A808cA4De * Old Wallet: 0x573aCaB9593c9a655BE2223

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 21, 2026, 6:07 PM

New

See amberlin91396, faith_gail28 and more in your feed

New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny

amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>

Sep 21, 2026, 6:02 PM

New

[Sun Soft Inc] Re: Placement Request – Partner 687067 Eduardo Silva

##- Please type your reply above this line -## Your request (202530520) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 14:00 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 6:00 PM

New

Ticket: 557147307– User: kevinrand – ID: 001.000.000.009 – Copy and paste function not working in Ignite on mobile devices

Hi Team, Please check the following case: Username: kevinrand ID: 001.000.000.009 Ticket Number: 557147307 Issue Summary: The user reports that the copy and paste function is not working when using Ignite on their Android mobile device. While text se

Jose Genovese <jose.genovese@booster.eco>

Sep 21, 2026, 5:59 PM

New

Re: [Sun Soft Inc] Re: Ticket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal display (0 BTEC)

Hi Team, We have received confirmation from the user (Clayton / ClayH) stating that they want to proceed with unstaking their 300,000 BTEC tokens along with all applicable staking rewards. Please proceed with the unstaking process for their account acco

Jose Genovese <jose.genovese@booster.eco>

Sep 21, 2026, 5:49 PM

New

Typo fixes in "Your Booster Tokens Are Ready!"

Hi Team, Please check and fix the following typos: Affected Template: "Your Booster Tokens Are Ready!" notification. Typographical Issues: 1. Subtitle: Contains "Tokens.!" (remove the unnecessary dot before the exclamation mark). 2. Body Text

Jose Genovese <jose.genovese@booster.eco>

Sep 21, 2026, 5:30 PM

New

Re: Welcome to Sunsoft – Let’s Get Started!

Perfect! I got it set for Monday Sept 28th at 9am ET and I have cc'd Nicola and Valentina on the zoom invite as well. See you on Monday! ________________________________ From: Luca Bianchi <luca.bianchi@starline-italia.com> Sent: Monday, September

Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>

Sep 21, 2026, 5:17 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

Hi team, I have some questions regarding the Project Management Tool: 1. Two-way updates with notifications, similar to Asana. Right now the tracker is read-only for us — we can see status, but we can't reply, ask a question, or flag something

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 21, 2026, 5:05 PM

New

Re: [Sun Soft Inc] Re: Companion App Availability on Mobile Devices

Hi team, Thanks for your reply. We will go ahead with option 1: Table-friendly pass. Please let us know the timeline for this implementation. Best, From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Monday, September 21,

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 21, 2026, 4:44 PM

New

Re: Booster Companion Mobile App

Hi team, Thanks for sending the updated APK - I tested it and it looks good. Approved on our end. A couple of questions: 1. How long would it take to add German, Modern Standard Arabic, Swiss French, and Dutch as supported languages? 2. Once t

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 21, 2026, 4:42 PM

New

Re: Welcome to Sunsoft – Let’s Get Started!

Hi connie I'm available * Monday, Sept 28th at 8 or 9 am EST Looking forward to start the project. Please make sure from now on that Valentina.colombo@starline-italia.com is included in all e-mails She will be our project leader, Talk to you

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 21, 2026, 4:35 PM

New

Re: URGENT – Please Complete Eduardo Silva Placement in Live Today

Copied Raul, I have already expedited this to the SSG. Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th F

David C <david@sunsoftny.com>

Sep 21, 2026, 4:34 PM

New

Re: [Sun Soft Inc] Re: Placement Request – Partner 687067 Eduardo Silva

Confirmed. Please this is urgent. On Mon, Sep 21, 2026 at 6:33 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530520) has been updated. To add additional commen

Momentum Network <support@momentumnetwork.net>

Sep 21, 2026, 4:18 PM

New

[Sun Soft Inc] Re: Ticket: 1721179092– User: mobilemarketers – ID: 001.000.000.123 – Booster Eco app force closes continuously.

##- Please type your reply above this line -## Your request (202530524) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 11:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 3:55 PM

New

[Sun Soft Inc] Re: Ticket: 302573502 – User: Aibooster – ID: 061.000.000.098 – Cannot access Product Suite via affiliate section.

##- Please type your reply above this line -## Your request (202530525) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 11:52 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 3:52 PM

New

Welcome to Sunsoft – Let’s Get Started!

Hello Luca, Welcome aboard! We’re excited to have you join us and truly appreciate the opportunity to work together. To ensure a smooth start, we’d like to schedule a Project Kick-Off Meeting. During this session, we’ll introduce the team, review pr

Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>

Sep 21, 2026, 3:35 PM

New

Re: Starline – MLM Pro Demo System for Consultants and Managers

Dear Luca, Noted. Everything is on schedule. Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Man

David C <david@sunsoftny.com>

Sep 21, 2026, 3:26 PM

New

[Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy

##- Please type your reply above this line -## Your request (202530460) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 11:20 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 3:20 PM

New

[Sun Soft Inc] Re: Momentum Mentor Academy Admin – Complete UI/UX Redesign Requirements

##- Please type your reply above this line -## Your request (202530461) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 11:19 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 3:19 PM

New

Ticket: 302573502 – User: Aibooster – ID: 061.000.000.098 – Cannot access Product Suite via affiliate section.

Hi Team, Please check the following case: Username: Aibooster ID: 061.000.000.098 Ticket Number: 302573502 Issue Summary: The user reports that they are unable to access the Product Suite through the affiliate section of the platform. Requested Acti

Jose Genovese <jose.genovese@booster.eco>

Sep 21, 2026, 3:19 PM

New

Ticket: 1721179092– User: mobilemarketers – ID: 001.000.000.123 – Booster Eco app force closes continuously.

Hi Team, Please check the following case: Username: mobilemarketers ID: 001.000.000.123 Ticket Number: 1721179092 Issue Summary: The user reports that the Booster Eco app repeatedly force closes immediately upon opening after the latest app update. T

Jose Genovese <jose.genovese@booster.eco>

Sep 21, 2026, 3:07 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 10:59 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 2:59 PM

New

Re: Starline – MLM Pro Demo System for Consultants and Managers

David just to be clear: The request for different languages is for the demo we have on 26 Sept. Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianch

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 21, 2026, 2:40 PM

New

Re: Starline – MLM Pro Demo System for Consultants and Managers

Dear David for the AI you told me it will be available in a lot of languages for testing which will you implement? Only Italian, Dutch and German? Or also other? Pls let me know Luca Bianchi Direttore Generale Starline S.r.l Piazza della

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 21, 2026, 2:08 PM

New

Re: Starline – MLM Pro Demo System for Consultants and Managers

Dear Nicola, Thank you for your prompt update. We will forward this to our billing office. Meanwhile, we will begin the project kickoff process internally. We look forward to a successful, long-term business relationship. Cheerfully Yours!

David C <david@sunsoftny.com>

Sep 21, 2026, 1:39 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

##- Please type your reply above this line -## Your request (202530499) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 09:23 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 1:23 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: URGENT: MAC Demo Account Credentials Needed

##- Please type your reply above this line -## Your request (202530521) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 09:21 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 1:21 PM

New

RE: Starline – MLM Pro Demo System for Consultants and Managers

Dear David, please find attached the payment details about the Invoice Number 6023N217. Best regards, Nicola Bianchi Amministrazione Starline S.r.l P.za Della Repubblica, 5 21100 Varese Varese – Italy Phone:+39 0332 1434287 Email: nicola.b

Nicola Bianchi <nicola.bianchi@starline-italia.com>

Sep 21, 2026, 11:38 AM

New

Re: Starline – MLM Pro Demo System for Consultants and Managers

David here the product info in pdf file we have used to train our consultant. Pls use for AI. In the mean time pls let me know if they are ok for future use in production. Nicola will send you bank transfer detail for the invoice you have issued.

Luca Bianchi <luca.bianchi@starline-italia.com>

Sep 21, 2026, 11:32 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc Please password-protect staging5 so that Google doesn’t index it. This is important. There is a new version (3.3.5) in our account. Please test it on one of the staging servers: https://e.pcloud.link/publink/show?cod

István Ringhoffer <ringi.teszt@gmail.com>

Sep 21, 2026, 11:31 AM

New

[Sun Soft Inc] Re: Placement Request – Partner 687067 Eduardo Silva

##- Please type your reply above this line -## Your request (202530520) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 06:33 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 10:33 AM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for your email. The requested changes have been completed, including the voice preview and Companion UI color updates. Please find the updated APK at the link below: Link: https://expo.dev/artifacts/eas/NWoD4sSDvU2sGCSuQ_

QAG <qag@sunsoftny.com>

Sep 21, 2026, 10:28 AM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for your email. The requested changes have been completed, including the voice preview and Companion UI color updates. Please find the updated APK at the link below: Link: https://expo.dev/artifacts/eas/NWoD4sSDvU2sGCSuQ_

QAG <qag@sunsoftny.com>

Sep 21, 2026, 10:26 AM

New

Fw: Re: Starline – MLM Pro Demo System for Consultants and Managers

Dear Anna, FYI - These are the supporting documents and files for the demo setup. Thank You. QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York,

QAG <qag@sunsoftny.com>

Sep 21, 2026, 10:15 AM

New

Fw: Re: Starline – MLM Pro Demo System for Consultants and Managers

Dear Anna, FYI - Thank You. QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team Reinvent Innovation New York, USA

QAG <qag@sunsoftny.com>

Sep 21, 2026, 10:14 AM

New

[Sun Soft Inc] Re: Required Update – Add Joint Member Feature in Partner Back Office

##- Please type your reply above this line -## Your request (202530511) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 06:07 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 10:07 AM

New

Re: Starline – MLM Pro Demo System for Consultants and Managers

Good afternoon, here is the material as requested by Mr Bianchi. Attached are the Nioblu and Starline logos, Mr Bianchi's picture and the link to download the products: https://we.tl/t-EZmqXLqSksvDcbzs Below are the links to find information about

Valentina Colombo <valentina.colombo@starline-italia.com>

Sep 21, 2026, 10:03 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

Hi @Support Team - Sun Soft Inc I did not receive an email confirming the successful payout (and I did not request the payout in HUF, but in EUR): Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@

István Ringhoffer <ringi.teszt@gmail.com>

Sep 21, 2026, 9:20 AM

New

[Sun Soft Inc] Re: Urgent – Token Purchase Error for Member 001.000.007.436

##- Please type your reply above this line -## Your request (202530522) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 04:30 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 8:30 AM

New

[Sun Soft Inc] Re: Companion App Availability on Mobile Devices

##- Please type your reply above this line -## Your request (202530490) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 02:06 EDT Hi Hazel, Thanks for confirming

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 6:06 AM

New

[Sun Soft Inc] Re: Update Partner Enrollment Date – Sandra Iracema (ID 418923)

##- Please type your reply above this line -## Your request (202530523) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 01:55 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 21, 2026, 5:56 AM

New

Update Partner Enrollment Date – Sandra Iracema (ID 418923)

Hi Team, Please update the enrollment/join date for the following partner: Partner Name: Sandra Iracema Partner ID: 418923 New Enrollment Date: March 21, 2025 Currently, her profile is showing 01/24/2024 under “Joined On.” Please change this da

Momentum Network <support@momentumnetwork.net>

Sep 21, 2026, 3:57 AM

New

Urgent – Token Purchase Error for Member 001.000.007.436

Hi Team! Member 001.000.007.436 is trying to purchase tokens using funds available in his e-wallet. He is able to proceed through the purchase process and successfully completes the Authenticator verification, but immediately afterward he receives t

Matt Ferk <Matt.Ferk@booster.eco>

Sep 19, 2026, 9:37 PM

New

Look what you can do now

Fresh ways to create, think out loud, and explore what’s possible. We’ve been busy. Here’s what’s new. From bringing your imagination to life with Images 2.5, to thinking out loud with the new Voice mode, to pushing the boundaries of what’s possible

ChatGPT <noreply@email.openai.com>

Sep 19, 2026, 8:40 PM

New

Ask Grok what's happening now

It checks the web and X before it answers. ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏

Grok <updates@email.grok.com>

Sep 19, 2026, 8:13 PM

New

Re: [Sun Soft Inc] Re: URGENT: MAC Demo Account Credentials Needed

Hi Development Team, After reviewing the current implementation, we need to make a final change to the MAC Financial Temperature feature. Please use the attached updated image as the exact visual reference. 1. Move It to the Top of the Dashboard

Momentum Network <support@momentumnetwork.net>

Sep 19, 2026, 7:03 PM

New

Re: [Sun Soft Inc] Re: Momentum Mentor Academy Admin – Complete UI/UX Redesign Requirements

Hi Team, I reviewed the Momentum Mentor Academy administration panel. Overall, the structure, navigation, bilingual functionality, permission matrix, and main integrations look good. However, I cannot approve moving the current staging version to live

Momentum Network <support@momentumnetwork.net>

Sep 19, 2026, 6:54 PM

New

Re: [Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy

Hi Team, Thank you for the update. I reviewed the latest staging version, and the following items must be corrected before approval: 1. Brand name “Academia de Mentores Momentum” is incorrect. The name must always remain Momentum Mentor Academ

Momentum Network <support@momentumnetwork.net>

Sep 19, 2026, 6:38 PM

New

Re: [Sun Soft Inc] Re: Urgent Update Required – Partner Enrollment Links and Joint Membership Flow

Hello, Thank you for the clarification. Please note that David has been copied on all the emails I have sent regarding this request, including the original email containing the complete requirements. Therefore, he already has access to all the neces

Momentum Network <support@momentumnetwork.net>

Sep 19, 2026, 6:36 PM

New

See what nellai_ayyappan_72 and 8 others shared

Catch up on Instagram nellai_ayyappan_72, monaliii.raj and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these e

Instagram <posts-recaps@mail.instagram.com>

Sep 19, 2026, 5:48 PM

New

Placement Request – Partner 687067 Eduardo Silva

Hello Team, Please complete a placement for the following partner: Partner: Eduardo Silva Partner ID: 687067 Please position his membership under: Partner: Jariannette Meléndez Partner ID: 936168 Please note that this is PLACEMENT ONLY. T

Momentum Network <support@momentumnetwork.net>

Sep 19, 2026, 4:58 PM

New

[Sun Soft Inc] Re: Urgent Update Required – Partner Enrollment Links and Joint Membership Flow

##- Please type your reply above this line -## Your request (202530510) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 07:25 EDT Hello, Thank you for your reply

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 19, 2026, 11:25 AM

New

[Sun Soft Inc] Re: MAC Financial Thermometer – Complete Scoring Logic, Data Sources, UI, and Implementation Requirements

##- Please type your reply above this line -## Your request (202530464) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 06:28 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 19, 2026, 10:28 AM

New

[Sun Soft Inc] Re: Momentum Mentor Academy Admin – Complete UI/UX Redesign Requirements

##- Please type your reply above this line -## Your request (202530461) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 06:15 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 19, 2026, 10:15 AM

New

[Sun Soft Inc] Re: Urgent: Incorrect Remaining Days in Customer Holding Tank

##- Please type your reply above this line -## Your request (202530517) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 06:05 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 19, 2026, 10:05 AM

New

[Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy

##- Please type your reply above this line -## Your request (202530460) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 02:52 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 19, 2026, 6:52 AM

New

[Sun Soft Inc] Re: Partner-to-Customer Account Conversion – Martha Cecilia Arango (ID 913166)

##- Please type your reply above this line -## Your request (202530518) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 02:32 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 19, 2026, 6:32 AM

New

[Sun Soft Inc] Re: Request to Remove Saved Card – Theodore Harris (ID 624707)

##- Please type your reply above this line -## Your request (202530516) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 01:45 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 19, 2026, 5:45 AM

New

[Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications

##- Please type your reply above this line -## Your request (202530463) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 00:59 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 19, 2026, 4:59 AM

New

Partner-to-Customer Account Conversion – Martha Cecilia Arango (ID 913166)

Hi Team, Please convert the following account from a Partner membership to a Customer membership: Name: Martha Cecilia Arango Member ID: 913166 Please also update her monthly membership fee to $99.99. Kindly confirm once the account conversio

Momentum Network <support@momentumnetwork.net>

Sep 19, 2026, 3:31 AM

New

Urgent: Incorrect Remaining Days in Customer Holding Tank

Hi Team, We identified an urgent issue in the Customer Holding Tank on Julio C. Fernandez’s platform. The “Remaining Days” column is displaying values of 83, 84, 109, 126, 78, 154, and 161 days. These figures are incorrect because a customer can rem

Momentum Network <support@momentumnetwork.net>

Sep 19, 2026, 3:12 AM

New

Re: Booster Companion Mobile App

Hi Team, Thank you for the robot updates. It looks great! Could we please add a short voice preview when users select a voice in the Companion customization menu? For example: “Hello! I’m your Booster Companion.” The preview should play when tapping e

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 19, 2026, 2:18 AM

New

Request to Remove Saved Card – Theodore Harris (ID 624707)

Hi Team, Please remove the saved card ending in 7707 from the following client’s profile: Client: Theodore Harris Client ID: 624707 Please confirm once the card has been completely removed and is no longer available for future payment attempts.

Momentum Network <support@momentumnetwork.net>

Sep 19, 2026, 12:02 AM

New

Re: [Sun Soft Inc] Re: MAC Financial Thermometer – Complete Scoring Logic, Data Sources, UI, and Implementation Requirements

Hi, Thank you for the detailed explanation, and please accept my apologies for any confusion. My request is not related to the Financial Thermometer’s calculation or its current data-coverage requirements. I need the Financial Thermometer to be remo

Momentum Network <support@momentumnetwork.net>

Sep 18, 2026, 10:04 PM

New

Re: [Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy

Momentum Mentor Academy Website Redesign – Corrections Required Hi, Thank you for the update. However, the website was not redesigned to match the reference designs I provided. The current staging version is still noticeably different from the examp

Momentum Network <support@momentumnetwork.net>

Sep 18, 2026, 9:05 PM

New

Re: [Sun Soft Inc] Re: Urgent Update Required – Partner Enrollment Links and Joint Membership Flow

Hi, I’m not sure what you are referring to. I sent an email directly to your team, as I always do, regarding the updates that need to be made. Could you please clarify why I now need to contact my Account Manager? Thank you. El vie, 18 sept 2026

Momentum Network <support@momentumnetwork.net>

Sep 18, 2026, 8:47 PM

New

Re: [Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications

Confirmed El vie, 18 sept 2026 a la(s) 3:04 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530463) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Sep 18, 2026, 8:45 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email. Please find the updated APK build. In this version, we have removed the robot body from the avatar as requested. Kindly test the updated build directly on the mobile device, without connecting or mirroring it t

QAG <qag@sunsoftny.com>

Sep 18, 2026, 8:15 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email. Please find the updated APK build. In this version, we have removed the robot body from the avatar as requested. Kindly test the updated build directly on the mobile device, without connecting or mirroring it t

QAG <qag@sunsoftny.com>

Sep 18, 2026, 8:11 PM

New

Re: Starline – MLM Pro Demo System for Consultants and Managers

Dear Luca, Thank you for confirming the signed contract and for sharing your vision for the Starline demonstration planned for your leaders on Sep 26, 2026. Your detailed input helps us understand what you would like your Consultants and Managers to ex

David C <david@sunsoftny.com>

Sep 18, 2026, 8:11 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email. Please find the updated APK build. In this version, we have removed the robot body from the avatar as requested. Kindly test the updated build directly on the mobile device, without connecting or mirroring it t

QAG <qag@sunsoftny.com>

Sep 18, 2026, 8:11 PM

New

Re: Booster Companion Mobile App

Link to app: https://expo.dev/artifacts/eas/pG0WPZIL18cA-hbZZ6stwXcftrS3M5ujFBO3Zrj0WgU.apk QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 17

QAG <qag@sunsoftny.com>

Sep 18, 2026, 8:06 PM

New

[Sun Soft Inc] Re: Automatic Affiliate Payouts – Career Levels

##- Please type your reply above this line -## Your request (202530508) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 11:45 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 3:45 PM

New

[Sun Soft Inc] Re: Ticket#2055714117 - username: queenazinwi - ID: 001.000.003.121 - Request for Account Balance Updates – Token Special & Personal Shopping

##- Please type your reply above this line -## Your request (202530515) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 11:35 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 3:35 PM

New

Re: [Sun Soft Inc] Re: Automatic Affiliate Payouts – Career Levels

Hi Team, Exactly. Please see the clarification below: If a member achieves Career Level 5 (CL5) in January, they receive the CL5 Career Achievement Bonus on February 1st. If that same member then achieves only Career Level 2 (CL2) in February, they rec

Matt Swanson <matthew.swanson@booster.eco>

Sep 18, 2026, 3:12 PM

New

Ticket#2055714117 - username: queenazinwi - ID: 001.000.003.121 - Request for Account Balance Updates – Token Special & Personal Shopping

Hi Team, Could you please assist us in updating the balance details for this user's account? According to the user, the current figures on their profile are incorrect. Please review and apply the following updates: * Token Special: Update from $1

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 18, 2026, 3:09 PM

New

[Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy

##- Please type your reply above this line -## Your request (202530460) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 10:59 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 3:00 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 10:37 EDT Hi, We have activated the older

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 2:37 PM

New

[Sun Soft Inc] Re: Sponsor Change Request – Six Memberships

##- Please type your reply above this line -## Your request (202530512) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 09:36 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 1:36 PM

New

[Sun Soft Inc] Re: Important Updates to Booster Shares page in affiliate back office.

##- Please type your reply above this line -## Your request (202530513) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 09:33 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 1:33 PM

New

[Sun Soft Inc] Re: Urgent: Deactivate SAM Across All Platforms Immediately

##- Please type your reply above this line -## Your request (202530456) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 09:32 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 1:32 PM

New

Re: [Sun Soft Inc] Re: Important Updates to Booster Shares page in affiliate back office.

Hi, we will honor that five share purchases that were made after the 1 st. All that is important that is closed now. Thank you Get Outlook for iOS ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com

Matt Ferk <Matt.Ferk@booster.eco>

Sep 18, 2026, 1:14 PM

New

[Sun Soft Inc] Re: Urgent Update Required – Partner Enrollment Links and Joint Membership Flow

##- Please type your reply above this line -## Your request (202530510) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 08:54 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 12:54 PM

New

[Sun Soft Inc] Re: Important Updates to Booster Shares page in affiliate back office.

##- Please type your reply above this line -## Your request (202530513) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 07:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 11:16 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature

##- Please type your reply above this line -## Your request (202530505) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 04:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 8:09 AM

New

[Sun Soft Inc] Re: Placement Request – Sugey Godinez Mayorga (ID 114307)

##- Please type your reply above this line -## Your request (202530514) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 03:17 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 7:17 AM

New

[Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications

##- Please type your reply above this line -## Your request (202530463) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 03:04 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 7:04 AM

New

[Sun Soft Inc] Re: Automatic Affiliate Payouts – Career Levels

##- Please type your reply above this line -## Your request (202530508) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 02:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 6:13 AM

New

[Sun Soft Inc] Re: Payroll Logic Issue – Reactivated Partner Missing from Mass Payout

##- Please type your reply above this line -## Your request (202530509) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 01:39 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 5:39 AM

New

[Sun Soft Inc] Re: Remove Interpretation Text from Momentum Awards Popup

##- Please type your reply above this line -## Your request (202530507) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 01:23 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 5:23 AM

New

[Sun Soft Inc] Re: Urgent – Assistance Identifying Ethoca Fraud Alert Transaction

##- Please type your reply above this line -## Your request (202530506) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 01:08 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 18, 2026, 5:08 AM

New

Placement Request – Sugey Godinez Mayorga (ID 114307)

Hi Team, Please place the following membership: 114307 – Sugey Godinez Mayorga Under: 849295 – Charlene Carrion Please note that this request is strictly for a placement change, not a sponsor change. The current sponsor must remain unchange

Momentum Network <support@momentumnetwork.net>

Sep 18, 2026, 3:06 AM

New

Important Updates to Booster Shares page in affiliate back office.

Hi! As you are familiar we have temporary stop the option to pruchase booster Sharre on September 1st so the page https://affiliate.booster.eco/user/shareholder need to be changed. Please do the following. 1. Exchange the script on the top part

Matt Ferk <Matt.Ferk@booster.eco>

Sep 18, 2026, 2:07 AM

New

Sponsor Change Request – Six Memberships

Hi Team, Please process a sponsor change for the following six memberships currently sponsored by Erika Cancel: * Genesis Rojas * Katherine M. Abreu * Wanda Ivette Rivera Rosado * Maria Herrera * Charlene Carrion

Momentum Network <support@momentumnetwork.net>

Sep 18, 2026, 1:28 AM

New

Required Update – Add Joint Member Feature in Partner Back Office

Hi Team, I need the existing “Add Partner” feature inside the Momentum Partner Back Office to be updated. This request applies specifically to an existing partner who originally enrolled alone and, after their Back Office has already been created, w

Momentum Network <support@momentumnetwork.net>

Sep 18, 2026, 12:43 AM

New

Urgent Update Required – Partner Enrollment Links and Joint Membership Flow

Hi Team, Please implement the following changes across all Momentum Network partner enrollment and referral links. I have attached the updated screen mockups showing the required design and flow. Please maintain the existing branding, colors, images, s

Momentum Network <support@momentumnetwork.net>

Sep 18, 2026, 12:37 AM

New

Payroll Logic Issue – Reactivated Partner Missing from Mass Payout

Hi Team, Partner Violeta Martinez (Partner ID 910201) reactivated her membership on September 10, 2026. However, she was not included in the following weekly payroll, even though her account currently shows $350.00 in available commissions. Please c

Momentum Network <support@momentumnetwork.net>

Sep 17, 2026, 11:57 PM

New

Automatic Affiliate Payouts – Career Levels

Hi Team, I wanted to follow up regarding the automatic payout process for affiliates based on Career Levels achieved. The intended process should be: * At the end of each month, the system calculates the Career Level achieved by each affiliate du

Matt Swanson <matthew.swanson@booster.eco>

Sep 17, 2026, 10:34 PM

New

Re: [Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications

Hi, Thank you for the update. After reviewing the DreamSaver service, I noticed that only two of the three required options were added to the Overviewsection. The Overview must include all three of the following tabs: 1. Emergency Fund 2.

Momentum Network <support@momentumnetwork.net>

Sep 17, 2026, 10:08 PM

New

Re: [Sun Soft Inc] Re: Urgent: Deactivate SAM Across All Platforms Immediately

Hi Support Team, Apologies for the confusion. I completely forgot that my account was enabled for SAM, so this was my fault and an oversight on my part. Please re-enable SAM for BricZaldivar only moving forward. This way, I can avoid making the same mis

Matt Swanson <matthew.swanson@booster.eco>

Sep 17, 2026, 9:18 PM

New

Remove Interpretation Text from Momentum Awards Popup

Hi Team, Please remove the interpretation information block from the Momentum Awards popup in both the English and Spanish versions. Spanish text to remove: “Interpretación español-inglés disponible durante el evento.” Please also remove its Eng

Momentum Network <support@momentumnetwork.net>

Sep 17, 2026, 6:33 PM

New

Urgent – Assistance Identifying Ethoca Fraud Alert Transaction

Hi Team, We received the attached Ethoca fraud alert, but it appears as “Matched: false,” and the notification does not identify the customer associated with the transaction. Please help us locate this transaction and confirm the customer’s name and

Momentum Network <support@momentumnetwork.net>

Sep 17, 2026, 6:23 PM

New

Re: Booster Companion Mobile App

Hi team, Could you let us know if there are plans to support different languages in the Companion app (i know we can communicate with the experts in other languages)? If it's not currently on the roadmap, we'd like to formally request it as a featur

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 17, 2026, 5:57 PM

New

What’s new at Plaid in September

See what's redefining credit decisioning.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏

The Plaid Team <info@email.plaid.com>

Sep 17, 2026, 4:47 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

##- Please type your reply above this line -## Your request (202530499) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 11:15 EDT HI, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 17, 2026, 3:15 PM

New

📦 Live Event: Turn Returns Into Revenue

Gain clearer visibility and control over your entire returns process + 20% off at the ShipStation Supplies Store ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ShipStation <no-reply@shipstation.com>

Sep 17, 2026, 3:06 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530498) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 08:50 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 17, 2026, 12:51 PM

New

[Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications

##- Please type your reply above this line -## Your request (202530463) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 07:43 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 17, 2026, 11:43 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc It doesn't recognize the language automatically for me either. And the filter only works partially. There are 4 people in my downline, but based on the filter, it only shows 2 users: EN DE ES H

István Ringhoffer <ringi.teszt@gmail.com>

Sep 17, 2026, 11:21 AM

New

Important information about awork AI – changes from 1 October 2026

Hi Steve, We'd like to inform you about two changes to awork AI: The beta phase of awork AI ends on 1 October 2026. As a result, the AI features included will change depending on your awork plan. We're also adding TensorX and sference to our AI i

news von awork <hi@awork.com>

Sep 17, 2026, 10:59 AM

New

[Sun Soft Inc] Re: Request to Add Notes Filter – Reactivation Reports

##- Please type your reply above this line -## Your request (202530503) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 05:48 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 17, 2026, 9:48 AM

New

Re: [Sun Soft Inc] Re: Maximum balance feature

Hi @Support Team - Sun Soft Inc For me, it credited the balance even after HUF 500,000. Here, it shouldn’t have credited the HUF 1,000: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoft

István Ringhoffer <ringi.teszt@gmail.com>

Sep 17, 2026, 8:59 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530498) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 02:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 17, 2026, 6:55 AM

New

[Sun Soft Inc] Re: MAC Financial Thermometer – Complete Scoring Logic, Data Sources, UI, and Implementation Requirements

##- Please type your reply above this line -## Your request (202530464) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 02:36 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 17, 2026, 6:36 AM

New

[Sun Soft Inc] Re: ticket#1234477562 - username: gbinger - ID: 001.000.000.575 - BTEC Balance Migration & Assistance

##- Please type your reply above this line -## Your request (202530472) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 01:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 17, 2026, 5:19 AM

New

[Sun Soft Inc] Re: Discounted Credit Monitoring – Add Member Savings Comparison

##- Please type your reply above this line -## Your request (202530462) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 01:17 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 17, 2026, 5:17 AM

New

[Sun Soft Inc] Re: URGENT: Required Corrections to Partner and Customer Holding Tanks

##- Please type your reply above this line -## Your request (202530496) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 01:17 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 17, 2026, 5:17 AM

New

Fw: There's an issue with your Booster Ignite (iOS) submission.

Sent from my T-Mobile 5G Device Get Outlook for Android ________________________________ From: App Store Connect <no_reply@email.apple.com> Sent: Wednesday, 16 September 2026 08:16:21 To: Betty M <bettym@sunsoftny.com> Subject: There's an issue

Betty M <bettym@sunsoftny.com>

Sep 16, 2026, 10:24 PM

New

Request to Add Notes Filter – Reactivation Reports

Hi, Please add a filtering or sorting option to the Notes column in both of the following sections: * Customer Reactivation * Partner Reactivation When the Notes column or its filter is selected, all accounts containing at least one no

Momentum Network <support@momentumnetwork.net>

Sep 16, 2026, 10:05 PM

New

RE: [Sun Soft Inc] Re: ticket#1234477562 - username: gbinger - ID: 001.000.000.575 - BTEC Balance Migration & Assistance

Hi team, The user confirmed that they followed the step-by-step instructions and are awaiting the completion of the transfer of their BTEC balance to their wallet. They were also informed about the timeframe. Thank you! _______________________

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 16, 2026, 9:41 PM

New

Re: [Sun Soft Inc] Re: URGENT: Required Corrections to Partner and Customer Holding Tanks

Additional Corrections Required – Partner Holding Tank Hi, Thank you for the update. Upon reviewing the Partner Holding Tank, I confirmed that the Remaining Days column is still displaying incorrect formatting. The values must appear as whole num

Momentum Network <support@momentumnetwork.net>

Sep 16, 2026, 9:32 PM

New

Re: [Sun Soft Inc] Re: Discounted Credit Monitoring – Add Member Savings Comparison

Confirmed El mié, 16 sept 2026 a la(s) 2:39 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530462) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Sep 16, 2026, 9:27 PM

New

Re: Booster Companion Mobile App

Hello On Sep 16, 2026, at 12:05, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Amazing! Thank you so much; I can see everything working perfectly. Once you confirm the robot’s body is removed, we can confirm the app is functionin

QAG <qag@sunsoftny.com>

Sep 16, 2026, 5:46 PM

New

Re: Booster Companion Mobile App

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 16, 2026, at 12:05, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Amazing! Thank yo

QAG <qag@sunsoftny.com>

Sep 16, 2026, 5:43 PM

New

Re: Booster - Marketing Campaign Packs Proposed User Flow

Hello Matthew, Thank you for the detailed response. We will review the information provided and get back to you with our feedback. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O

QAG <qag@sunsoftny.com>

Sep 16, 2026, 5:42 PM

New

Re: Booster - Marketing Campaign Packs Proposed User Flow

Hello Matthew, Thank you for the detailed response. We will review the information provided and get back to you with our feedback. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O

QAG <qag@sunsoftny.com>

Sep 16, 2026, 5:41 PM

New

Re: Booster Companion Mobile App

Amazing! Thank you so much; I can see everything working perfectly. Once you confirm the robot’s body is removed, we can confirm the app is functioning correctly. I would love to test it on an iPhone whenever it's possible. Best. From: QAG

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 16, 2026, 4:05 PM

New

Re: Booster - Marketing Campaign Packs Proposed User Flow

Hi Team, Thank you for the detailed review and for incorporating the edits. After meeting with ownership, we’ve made the decision that you should follow Marko’s prompt as the final direction for the Marketing Packs and Campaign flow. There are only fou

Matt Swanson <matthew.swanson@booster.eco>

Sep 16, 2026, 3:59 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email. We have tested the additional avatar features, including skin color, hats, and glasses, on a physical device from our side, and they are working correctly. Please find the test video at the link below: Li

QAG <qag@sunsoftny.com>

Sep 16, 2026, 3:50 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email. We have tested the additional avatar features, including skin color, hats, and glasses, on a physical device from our side, and they are working correctly. Please find the test video at the link below: Li

QAG <qag@sunsoftny.com>

Sep 16, 2026, 3:50 PM

New

Re: Booster Companion Mobile App

https://www.sendgb.com/j1xTGAkdIPT QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 16, 2026, at 11:10, Hazel Del Fierro <hazel.delfierro@boo

QAG <qag@sunsoftny.com>

Sep 16, 2026, 3:48 PM

New

[Sun Soft Inc] Re: Ticket#1666214933 - username: FavouredbyGod - ID: 001.000.001.200 - Payout Request

##- Please type your reply above this line -## Your request (202530501) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 11:17 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 3:17 PM

New

Re: Booster Companion Mobile App

Hi team, Thanks for sending the video, it makes sense. Just one question I have: are all the extra features working now? Last time we checked, the skin color, hat, glasses, and earrings were not working correctly. Please send us a video showing

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 16, 2026, 3:10 PM

New

[Sun Soft Inc] Re: Ticket#1876806270 - username: sunsetclause106 - ID: 061.000.000.541 - Request to transfer user from marketing pool to sponsor

##- Please type your reply above this line -## Your request (202530500) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 11:07 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 3:07 PM

New

[Sun Soft Inc] Re: Affiliate Withdrawal Reporting & Date Filters

##- Please type your reply above this line -## Your request (202530493) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 10:29 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 2:29 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 10:28 EDT Hi, Thank you for confirming th

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 2:29 PM

New

[Sun Soft Inc] Re: Fwd: Trying to pay the subscription

##- Please type your reply above this line -## Your request (202530487) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 10:20 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 2:21 PM

New

[Sun Soft Inc] Re: Urgent | Update Withdrawal Notification Branding and Currency Formatting

##- Please type your reply above this line -## Your request (202530495) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 10:20 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 2:20 PM

New

Re: [Sun Soft Inc] Re: Fwd: Trying to pay the subscription

Thank you! Information About Brokers Services Consumer Protection Notice Ashley Sotomayor REALTOR® | Admin O: 833.242.7007 D: 914.482.8262 E: ashley@callitclosed.com joincallitclosed.com Local Address: 2435 North Central Expressway, 12th F

Ashley Sotomayor <ashley@callitclosed.com>

Sep 16, 2026, 2:06 PM

New

Ticket#1666214933 - username: FavouredbyGod - ID: 001.000.001.200 - Payout Request

Hi team, User is inquiring about their pending payout request of $294 USD, stating it has been over a month without resolution. Context & Error: * Previous payout attempt via Stripe was rejected with the following error: "Your destination accoun

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 16, 2026, 2:05 PM

New

Ticket#1876806270 - username: sunsetclause106 - ID: 061.000.000.541  - Request to transfer user from marketing pool to sponsor

Hi team! Please check the following case: * Username: sunsetclause106 * ID: 061.000.000.541 * Ticket Number: 1876806270 * Issue Summary: Ease contacted us requesting the migration of user sunsetclause106 to their network; the user i

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 16, 2026, 2:04 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for the detailed testing and for confirming that the self-listening issue did not occur when the Companion App was used directly on the mobile device without scrcpy or laptop mirroring. Based on this comparison, the self-listen

QAG <qag@sunsoftny.com>

Sep 16, 2026, 2:01 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for the detailed testing and for confirming that the self-listening issue did not occur when the Companion App was used directly on the mobile device without scrcpy or laptop mirroring. Based on this comparison, the self-listen

QAG <qag@sunsoftny.com>

Sep 16, 2026, 2:00 PM

New

Re: Booster - Marketing Campaign Packs Proposed User Flow

Hello Matthew, Thank you for sharing the detailed clarification and mockups. We reviewed the desktop and app flows provided through the Claude links, along with Marko’s attached email regarding Marketing Packs and access to campaign data. We noti

QAG <qag@sunsoftny.com>

Sep 16, 2026, 1:57 PM

New

Re: Booster - Marketing Campaign Packs Proposed User Flow

Hello Matthew, Thank you for sharing the detailed clarification and mockups. We reviewed the desktop and app flows provided through the Claude links, along with Marko’s attached email regarding Marketing Packs and access to campaign data. We noti

QAG <qag@sunsoftny.com>

Sep 16, 2026, 1:57 PM

New

Re: Booster - Marketing Campaign Packs Proposed User Flow

Hello Matthew, Thank you for sharing the detailed clarification and mockups. We reviewed the desktop and app flows provided through the Claude links, along with Marko’s attached email regarding Marketing Packs and access to campaign data. We noti

QAG <qag@sunsoftny.com>

Sep 16, 2026, 1:55 PM

New

Re: Booster - Marketing Campaign Packs Proposed User Flow

Hello Matthew, After reviewing the Campaign Funding Journey HTML and the Marketing Packs flow shared in Marko’s attached email, we found that they describe two different processes for the same module. The HTML follows a campaign-first flow, where af

QAG <qag@sunsoftny.com>

Sep 16, 2026, 1:51 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

Hi team, Thanks for your reply and for fixing the login, I can confirm that the Apple login works now. Ok please keep us updated on the app submission as well as the exact date for the app update. Thanks. Hazel _______________________________

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 16, 2026, 1:35 PM

New

Updates to managing AI crawlers on your account

We're writing to let you know about changes to our controls for AI crawlers taking effect today and rolling out over the coming week ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

Cloudflare <em@em1.cloudflare.com>

Sep 16, 2026, 1:08 PM

New

[Sun Soft Inc] Re: Placement-Only Request — Jahel Colón, Customer ID 800316

##- Please type your reply above this line -## Your request (202530497) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 08:29 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 12:29 PM

New

[Sun Soft Inc] Re: URGENT: Required Corrections to Partner and Customer Holding Tanks

##- Please type your reply above this line -## Your request (202530496) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 08:29 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 12:29 PM

New

Re: Sunsoft, Inc. sent you an invoice (6023N208)

Dear Dietmar, This is to bring to your kind attention that your subscription payments have been outstanding for the past two months. Please find the respective invoice links below: * August Subscription Invoice * September Subscription Invo

Abigail <abigail@sunsoftny.com>

Sep 16, 2026, 12:07 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

Hi @Support Team - Sun Soft Inc This on/off setting applies exclusively to SMS notifications, not to emails. Everyone must receive both the payout request email and the notification confirming its approval. Please fix this. The payout request notifi

István Ringhoffer <ringi.teszt@gmail.com>

Sep 16, 2026, 11:59 AM

New

[Sun Soft Inc] Re: Fwd: Trying to pay the subscription

##- Please type your reply above this line -## Your request (202530487) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 07:35 EDT Hi, We reviewed the request, th

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 11:35 AM

New

[Sun Soft Inc] Re: Cancelling Subscriptions

##- Please type your reply above this line -## Your request (202530491) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 06:42 EDT Hi, We reviewed your request an

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 10:42 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING - Plugin istall

##- Please type your reply above this line -## Your request (202530484) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 06:05 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 10:05 AM

New

Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc It doesn't filter the users for me. Please check it. Please have it automatically detect our own language. Thanks in advance Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Suppor

István Ringhoffer <ringi.teszt@gmail.com>

Sep 16, 2026, 8:57 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING - Plugin istall

Hi @Support Team - Sun Soft Inc Unfortunately, all of the suitable plugins require a subscription. For now, we can close this ticket. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ez

István Ringhoffer <ringi.teszt@gmail.com>

Sep 16, 2026, 8:37 AM

New

[Sun Soft Inc] Re: Ticket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal display (0 BTEC)

##- Please type your reply above this line -## Your request (202530485) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 04:02 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 8:02 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc Okay, please make sure that Google can't access the copy and that users don't receive any emails because of it. Thanks in advance Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Suppor

István Ringhoffer <ringi.teszt@gmail.com>

Sep 16, 2026, 7:59 AM

New

[Sun Soft Inc] Re: Implement Final 2025 Income Disclosure – Momentum Network Only

##- Please type your reply above this line -## Your request (202530454) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 03:55 EDT Hi, Thank you for reviewing and

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 7:55 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 03:15 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 7:16 AM

New

[Sun Soft Inc] Re: Missing Payout Request – Member ID 011.000.000.003

##- Please type your reply above this line -## Your request (202530489) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 03:15 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 7:15 AM

New

[Sun Soft Inc] Re: Urgent Assistance Required – Ethoca Fraud Alert Transaction

##- Please type your reply above this line -## Your request (202530486) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 02:52 EDT Hi, Thank you for providing the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 6:52 AM

New

[Sun Soft Inc] Re: Discounted Credit Monitoring – Add Member Savings Comparison

##- Please type your reply above this line -## Your request (202530462) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 02:39 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 6:39 AM

New

[Sun Soft Inc] Re: Account Conversion and Monthly Fee Update – Jose Miguel Guzman Ceballos

##- Please type your reply above this line -## Your request (202530492) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 02:22 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 6:23 AM

New

[Sun Soft Inc] Re: Enrollment Completion Page Corrections

##- Please type your reply above this line -## Your request (202530459) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 01:03 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 16, 2026, 5:03 AM

New

Placement-Only Request — Jahel Colón, Customer ID 800316

Hello Team, Please complete a placement-only update for the membership belonging to: Customer Name: Jahel Colón Customer ID: 800316 Please place this membership under: Partner Name: Jariannette Meléndez Partner ID: 936168 This request is

Momentum Network <support@momentumnetwork.net>

Sep 16, 2026, 2:52 AM

New

URGENT: Required Corrections to Partner and Customer Holding Tanks

Hello Team, We urgently need the following corrections implemented in the Partner Holding Tank and Customer Holding Tank: 1. Partner Holding Tank — Add “Remaining Days” The Partner Holding Tank currently does not display the number of days each P

Momentum Network <support@momentumnetwork.net>

Sep 16, 2026, 2:50 AM

New

Re: Booster Companion Mobile App

Hello Team, I apologize for the delay in sending the recording. The Samsung Galaxy A06 does not include a built-in screen recorder, despite this feature being available on many other Samsung models. I tried several screen-recording apps from the Play Sto

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 16, 2026, 2:11 AM

New

Urgent | Update Withdrawal Notification Branding and Currency Formatting

Hi Team, Please review and update the branding and currency formatting used across all withdrawal-related notifications. Area: Withdrawal Notification Trigger Emails Sent From info@booster.eco https://prnt.sc/vd5CObaUZYT5 Issue Description: The curre

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 16, 2026, 1:53 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

Hi team, I just tested the Booster app social logins on my iPhone through TestFlight. Thanks for sending the invite. I could log in correctly with my email and password, Google account, but couldn’t log in with my Apple ID. Attached, you will find s

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 15, 2026, 11:02 PM

New

Re: [Sun Soft Inc] Re: Companion App Availability on Mobile Devices

Hi team, Thank you for the clarification. I am currently performing all tests on the mobile app as a standalone experience, without connecting it to any external device or equipment. I also have one additional question regarding the tablet experience.

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 15, 2026, 10:22 PM

New

Affiliate Withdrawal Reporting & Date Filters

Hi Team, I’d like to request an enhancement to the affiliate withdrawal reporting within ICON. Currently, we have the ability to view the total amount paid for affiliate withdrawals all-time, but we need more detailed reporting capabilities for tracking

Matt Swanson <matthew.swanson@booster.eco>

Sep 15, 2026, 10:07 PM

New

Account Conversion and Monthly Fee Update – Jose Miguel Guzman Ceballos

Dear Team, Please convert the following Partner account into a Customer account and update the recurring monthly fee to $99.99: * Name: Jose Miguel Guzman Ceballos * Account ID: 255976 Please confirm once these changes have been comple

Momentum Network <support@momentumnetwork.net>

Sep 15, 2026, 9:24 PM

New

Re: Booster Companion Mobile App

Hello Bric, Just following up on our email from earlier today regarding the self-listening issue. Could you please test the Companion App directly on the Samsung Galaxy A06, without connecting the phone to the laptop or using scrcpy? Please follo

QAG <qag@sunsoftny.com>

Sep 15, 2026, 9:13 PM

New

[Sun Soft Inc] Re: Companion App Availability on Mobile Devices

##- Please type your reply above this line -## Your request (202530490) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 17:12 EDT Hello Bric, Yes, the companion

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 9:12 PM

New

Cancelling Subscriptions

Hey team! Is there any way to remove the multiple buttons under Active Reports? Screenshot below: We have to cancel each one if we are changing their monthly subscription and it's time consuming. Sometimes, I have to cancel 10+ subscriptions. If

Ashley Sotomayor <ashley@callitclosed.com>

Sep 15, 2026, 9:00 PM

New

Companion App Availability on Mobile Devices

Hi team, Could you please confirm whether the companion app is available and fully functional on Android phones and tablets, as well as iPhones and iPads? Do you also have any demos, screenshots, videos, or other showcases illustrating how the app works

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 15, 2026, 8:55 PM

New

Missing Payout Request – Member ID 011.000.000.003

Hi Team! Member ID 011.000.000.003 submitted a payout request in the amount of 2,870 CAD. As you can see below, the payout request is clearly listed in the member’s back office, and the 2,870 CAD has already been deducted from his e-wallet. Howev

Matt Ferk <Matt.Ferk@booster.eco>

Sep 15, 2026, 8:39 PM

New

[Sun Soft Inc] Re: Re: Plaid Institution Coverage – U.S. & Canada

##- Please type your reply above this line -## Your request (202530488) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 16:33 EDT Hello Matthew, We have already

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 8:33 PM

New

Re: Twilio Account & Toll-Free Number Setup for AI Agent

Hello, I am pleased to confirm that all the requested items have been completed. The Twilio account has been renamed to “Momentum Network.” Regarding the phone number, I was initially informed that the first number I purchased supported Voice, and t

Momentum Network <support@momentumnetwork.net>

Sep 15, 2026, 8:25 PM

New

Re: Plaid Institution Coverage – U.S. & Canada

Hi Team, Just following up on my email below regarding our Plaid institution coverage for Canada. Can you please confirm whether our current Plaid integration supports Canadian financial institutions? If so, please send us the full list of supported Can

Matt Swanson <matthew.swanson@booster.eco>

Sep 15, 2026, 8:18 PM

New

Fwd: Trying to pay the subscription

Hi Team! Can you see the email thread below and help us? We attempted to delete the payment profile to see if that would work but it did not. There is an attached screenshot as well. Thank you! Information About Brokers Services Consumer Prote

Ashley Sotomayor <ashley@callitclosed.com>

Sep 15, 2026, 8:04 PM

New

Urgent Assistance Required – Ethoca Fraud Alert Transaction

Hello Team, We received an Ethoca fraud alert for the transaction listed below. The alert shows “Matched: false,” and we have been unable to identify the corresponding transaction or customer in our system. Please help us locate this transaction and pr

Momentum Network <support@momentumnetwork.net>

Sep 15, 2026, 7:23 PM

New

Re: [Sun Soft Inc] Re: Implement Final 2025 Income Disclosure – Momentum Network Only

Confirmed El mar, 15 sept 2026 a la(s) 10:14 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530454) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Sep 15, 2026, 7:13 PM

New

Re: [Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications

El mar, 15 sept 2026 a la(s) 3:20 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530463) has been updated. To add additional comments, reply to this emai

Momentum Network <support@momentumnetwork.net>

Sep 15, 2026, 7:12 PM

New

Re: [Sun Soft Inc] Re: Enrollment Completion Page Corrections

Confirmed El mar, 15 sept 2026 a la(s) 4:05 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530459) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Sep 15, 2026, 6:57 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for providing the detailed information about your testing setup. This is very helpful. Since we are not able to reproduce the self-listening issue when testing the Companion App directly on the mobile device, we would like to i

QAG <qag@sunsoftny.com>

Sep 15, 2026, 5:24 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for providing the detailed information about your testing setup. This is very helpful. Since we are not able to reproduce the self-listening issue when testing the Companion App directly on the mobile device, we would like to i

QAG <qag@sunsoftny.com>

Sep 15, 2026, 5:24 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for providing the detailed information about your testing setup. This is very helpful. Since we are not able to reproduce the self-listening issue when testing the Companion App directly on the mobile device, we would like to i

QAG <qag@sunsoftny.com>

Sep 15, 2026, 5:21 PM

New

Re: Booster Companion Mobile App

Hello, The mouse cursor shown in our videos is not from a mouse connected directly to the phone. We are testing the Companion App by mirroring and controlling the phone from a Windows laptop using scrcpy. Our testing devices are: Phone: * Samsung

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 15, 2026, 4:28 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

Hi team, If you are submitting the app on the 16th, when will the app update be ready with these changes? From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Tuesday, September 15, 2026 at 11:13 AM To: Hazel Del Fierro <hazel.

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 15, 2026, 4:25 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 12:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 4:13 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 12:12 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 4:13 PM

New

Re: Twilio Account & Toll-Free Number Setup for AI Agent

Hello, Thank you for providing the Twilio access. We have received the invitations and are able to log in and access the account successfully. Could you please help us with two additional items? 1. Rename the Twilio account/project Currentl

QAG <qag@sunsoftny.com>

Sep 15, 2026, 3:52 PM

New

Re: Twilio Account & Toll-Free Number Setup for AI Agent

Hello, Thank you for providing the Twilio access. We have received the invitations and are able to log in and access the account successfully. Could you please help us with two additional items? 1. Rename the Twilio account/project Currentl

QAG <qag@sunsoftny.com>

Sep 15, 2026, 3:51 PM

New

Ticket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal display (0 BTEC)

Hi Team, Please check the following case: Username: ClayH ID: 001.000.001.590 Ticket Number: 228986643 Issue Summary: The user reports that their main Booster dashboard shows a balance of 300,000 staked BTEC tokens, but the Web3 login portal displays

Jose Genovese <jose.genovese@booster.eco>

Sep 15, 2026, 3:44 PM

New

Re: Twilio Account & Toll-Free Number Setup for AI Agent

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 11, 2026, at 12:08, QAG <qag@sunsoftny.com> wrote: Hello Kevin, As part of the AI Agent i

QAG <qag@sunsoftny.com>

Sep 15, 2026, 3:34 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange

##- Please type your reply above this line -## Your request (202530408) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 11:32 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 3:32 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange

Thank you Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 15., K, 15:56): ##- Please type your reply above this line -## Your request (202530408) has b

István Ringhoffer <ringi.teszt@gmail.com>

Sep 15, 2026, 3:31 PM

New

[Sun Soft Inc] Re: resend email

##- Please type your reply above this line -## Your request (202530481) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 11:13 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 3:14 PM

New

Re: [Sun Soft Inc] Re: resend email

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 15., K, 16:50): ##- Please type your reply above this line -## Your request (202530481) has

István Ringhoffer <ringi.teszt@gmail.com>

Sep 15, 2026, 3:12 PM

New

[Sun Soft Inc] Re: resend email

##- Please type your reply above this line -## Your request (202530481) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 10:50 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 2:50 PM

New

[Sun Soft Inc] Re: Implement Final 2025 Income Disclosure – Momentum Network Only

##- Please type your reply above this line -## Your request (202530454) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 10:14 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 2:14 PM

New

[Sun Soft Inc] Re: ASAP!!!!!!!!! - I can't place an order on the German site!

##- Please type your reply above this line -## Your request (202530468) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 10:01 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 2:02 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange

##- Please type your reply above this line -## Your request (202530408) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 09:56 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 1:56 PM

New

Re: [Sun Soft Inc] Re: resend email

Hi @Support Team - Sun Soft Inc Yes, it’s working well now, but I noticed that it only sends emails in English and Hungarian. For Austria and Germany, it should send emails in German. For Spain, the emails should be in Spanish. Üdvözlettel / Kind

István Ringhoffer <ringi.teszt@gmail.com>

Sep 15, 2026, 1:43 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING - Plugin istall

##- Please type your reply above this line -## Your request (202530484) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 09:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 1:42 PM

New

[Sun Soft Inc] Re: resend email

##- Please type your reply above this line -## Your request (202530481) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 09:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 1:33 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Subdomain DNS

##- Please type your reply above this line -## Your request (202530480) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 09:09 EDT Hi, The A record was previously

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 1:09 PM

New

[Sun Soft Inc] Re: Change of Sponsor

##- Please type your reply above this line -## Your request (202530466) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 09:08 EDT Hi, We reviewed your request an

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 1:08 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING - Plugin istall

Hi @Support Team - Sun Soft Inc Unfortunately, this isn't good. Please install this instead: https://wordpress.org/plugins/bulky-bulk-edit-products-for-woo/ Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <s

István Ringhoffer <ringi.teszt@gmail.com>

Sep 15, 2026, 1:06 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange

Thank you. It can be activated in the live webshop. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 11., P, 15:53): ##- Please type your reply above this

István Ringhoffer <ringi.teszt@gmail.com>

Sep 15, 2026, 12:58 PM

New

[Sun Soft Inc] Re: Urgent: Missing Customer Profile, Commission, and Recurring Subscription – Edwin Borrero

##- Please type your reply above this line -## Your request (202530476) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 08:46 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 12:46 PM

New

[Sun Soft Inc] Re: Urgent: Pay & Go – Card Management

##- Please type your reply above this line -## Your request (202530457) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 08:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 12:23 PM

New

[Sun Soft Inc] Re: ticket#679645274 - username: Corne - ID: 001.000.002.016 - Resolving Token Staking Error (AA23 / Gas Fee Issue)

##- Please type your reply above this line -## Your request (202530470) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 08:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 12:22 PM

New

Re: [Sun Soft Inc] Re: Change of Sponsor

Ashley is now in the correct position. However, Kaitlyn should be directly under Jerry Williamson, not Chuck Fleischer TX Broker. Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.callitclosed.com W:

Chad Osborne <chad@callitclosed.com>

Sep 15, 2026, 12:10 PM

New

resend email

Hi @Support Team - Sun Soft Inc We don’t get any confirmation when sending. Please fix this. Earlier, we ended up sending the email 30 times because of this. Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Sep 15, 2026, 12:08 PM

New

Re: [Sun Soft Inc] Re: ASAP!!!!!!!!! - I can't place an order on the German site!

Hi @Support Team - Sun Soft Inc Unfortunately, I don’t know the exact time. If it happens again, I’ll document it better, but I emailed you about it almost immediately, so it must have happened around that time. Üdvözlettel / Kind regards, Ringhoff

István Ringhoffer <ringi.teszt@gmail.com>

Sep 15, 2026, 11:44 AM

New

[Sun Soft Inc] Re: ASAP!!!!!!!!! - I can't place an order on the German site!

##- Please type your reply above this line -## Your request (202530468) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 07:36 EDT Hi, Thank you for confirming th

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 11:36 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc Yes, it works well on the staging server. Let’s try enabling the cache on the live webshop then. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írt

István Ringhoffer <ringi.teszt@gmail.com>

Sep 15, 2026, 11:24 AM

New

RE: [Sun Soft Inc] Re: Subdomain DNS

Hi, Please check this again, since Lovable is unable to verify the records and at https://dnschecker.org/all-dns-records-of-domain.php?query=spende.mira-scotty.com&rtype=ALL&dns=cloudflare it sais, that there are 2 A and 2 AAAA records, all of them inc

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Sep 15, 2026, 10:53 AM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing your feedback and the videos. We have tested the experts across multiple devices, but so far, we have not been able to reproduce the self-listening issue on our end. While reviewing the videos you shared, we not

QAG <qag@sunsoftny.com>

Sep 15, 2026, 10:41 AM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing your feedback and the videos. We have tested the experts across multiple devices, but so far, we have not been able to reproduce the self-listening issue on our end. While reviewing the videos you shared, we not

QAG <qag@sunsoftny.com>

Sep 15, 2026, 10:40 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 06:09 EDT Hi, We have tested the Group 5

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 10:09 AM

New

[Sun Soft Inc] Re: ticket#1234477562 - username: gbinger - ID: 001.000.000.575 - BTEC Balance Migration & Assistance

##- Please type your reply above this line -## Your request (202530472) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 06:01 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 10:01 AM

New

[Sun Soft Inc] Re: New Enrollment – Required Updates

##- Please type your reply above this line -## Your request (202530458) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 06:00 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 10:00 AM

New

[Sun Soft Inc] Re: SOS - staging server not working - need it ASAP for a meeting

##- Please type your reply above this line -## Your request (202530479) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 05:56 EDT Hi, We reviewed the issue with

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 9:56 AM

New

Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc Please let me know if the appointment time works for you. Üdvözlettel / Kind regards, Ringhoffer István István Ringhoffer <ringi.teszt@gmail.com> ezt írta (időpont: 2026. szept. 14., H, 16:46): Hi @Support Team

István Ringhoffer <ringi.teszt@gmail.com>

Sep 15, 2026, 9:40 AM

New

Re: [Sun Soft Inc] Re: ASAP!!!!!!!!! - I can't place an order on the German site!

Hi @Support Team - Sun Soft Inc And how could the checkboxes have disappeared? There can’t be ordering issues like this. It’s working fine for me now, too. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <

István Ringhoffer <ringi.teszt@gmail.com>

Sep 15, 2026, 9:27 AM

New

SOS - staging server not working - need it ASAP for a meeting

Hi, Please check ASAP why https://staging.mira-scotty.com/ is not working. We have a meeting in an hour and we need to have a look at it. Thanks, Laszlo Herzliche Grüße, László Erdős KI BUSINESS ACCELERATOR www.kichallenge.de +49 175 403

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Sep 15, 2026, 8:39 AM

New

[Sun Soft Inc] Re: Enrollment Completion Page Corrections

##- Please type your reply above this line -## Your request (202530459) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 04:05 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 8:05 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: ticket#1188448866 - username: CaptainKen - ID: 001.000.000.095 - staking balance mismatch

##- Please type your reply above this line -## Your request (202530474) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 04:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 8:03 AM

New

[Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications

##- Please type your reply above this line -## Your request (202530463) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 03:20 EDT Hi, Thank you for the details.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 7:20 AM

New

[Sun Soft Inc] Re: Customer Holding Tank – Remaining Days Display Error

##- Please type your reply above this line -## Your request (202530477) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 03:18 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 7:18 AM

New

[Sun Soft Inc] Re: Do Not Cancel Membership – Karl Mustira (ID 227685)

##- Please type your reply above this line -## Your request (202530467) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 02:53 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 6:53 AM

New

[Sun Soft Inc] Re: Ticket: 1782562888 - Username: komlaamouzou - ID:001.000.006.437 - Web3 Staking & Historical Staked Tokens Display

##- Please type your reply above this line -## Your request (202530473) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 02:40 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 6:40 AM

New

[Sun Soft Inc] Re: Urgent: Deactivate SAM Across All Platforms Immediately

##- Please type your reply above this line -## Your request (202530456) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 02:39 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 6:39 AM

New

[Sun Soft Inc] Re: Change of Sponsor

##- Please type your reply above this line -## Your request (202530466) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 02:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 6:22 AM

New

[Sun Soft Inc] Re: ASAP!!!!!!!!! - I can't place an order on the German site!

##- Please type your reply above this line -## Your request (202530468) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 02:15 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 6:15 AM

New

[Sun Soft Inc] Re: staging - shipping information

##- Please type your reply above this line -## Your request (202530352) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 01:07 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 15, 2026, 5:07 AM

New

Customer Holding Tank – Remaining Days Display Error

Hello Team, In the Customer Holding Tank, there is an error in the Remaining Days column. As shown in the attached screenshot, the system is displaying 60.041666666667 instead of a whole number. This field should only display whole days without deci

Momentum Network <support@momentumnetwork.net>

Sep 15, 2026, 2:57 AM

New

Re: Booster Companion Mobile App

Hi team, I hope you are doing well too. We logged in with a new user today (hazeltestbooster@gmail.com) and one of the first things we noticed was that the robot still has all the body; Matthew was very clear he didn't wanted the body, just the head. A

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 14, 2026, 11:27 PM

New

Urgent: Missing Customer Profile, Commission, and Recurring Subscription – Edwin Borrero

Hello Team, Customer Edwin Borrero successfully enrolled on September 8, 2026; however, his profile is still not appearing in either Netsoft or Credit Repair Cloud (CRC). Additionally, the corresponding commission was not assigned to the sponsor. Tr

Momentum Network <support@momentumnetwork.net>

Sep 14, 2026, 10:49 PM

New

[Sun Soft Inc] Re: Urgent: Pay & Go – Card Management

##- Please type your reply above this line -## Your request (202530457) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 14, 2026, 16:51 EDT Hello Matthew, Thank you for sh

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 14, 2026, 8:52 PM

New

Changelog: Loops for product management

Loops for product management September 14, 2026 Loops are recurring agent workflows for teams. They now respond to more workspace activity, including changes to initiatives, projects, and cycles. They can also edit Linear documents and post updates to

Linear <changelog@updates.linear.app>

Sep 14, 2026, 8:48 PM

New

Re: PayQuicker Account Access

Hello Matthew, We hope you’re doing well. We’re following up on our email from September 8 regarding PayQuicker account access for the following email addresses: Steve@sunsoftny.com Sam@sunsoftapps.com Could you please add both accounts as Ad

QAG <qag@sunsoftny.com>

Sep 14, 2026, 8:46 PM

New

[Sun Soft Inc] Re: New Thread – Booster.eco Website / Duplicate Version Investigation

##- Please type your reply above this line -## Your request (202530475) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 14, 2026, 15:21 EDT Hello Matthew, Thank you for br

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 14, 2026, 7:21 PM

New

See p_s_n__xx, dragon22yy and more in your feed

New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you d

p_s_n__xx on Instagram <follow-suggestions@mail.instagram.com>

Sep 14, 2026, 5:34 PM

New

New Thread – Booster.eco Website / Duplicate Version Investigation

Hi Team, Apologies, I wasn't able to locate the original email thread where we discussed this issue, so I'm opening a new thread so we can continue the investigation and make sure we get this resolved properly. I believe there may be multiple versions o

Matt Swanson <matthew.swanson@booster.eco>

Sep 14, 2026, 4:51 PM

New

Re: [Sun Soft Inc] Re: ticket#1188448866 - username: CaptainKen - ID: 001.000.000.095 - staking balance mismatch

Hi Team, The user has confirmed that this address is indeed a Smart Wallet. Please proceed with transferring the available BTEC balance to their active wallet address: Wallet: 0xb0F6196B688F4Fd18f3165A82c049D3dC9570fA2 Once the transfer is completed,

Jose Genovese <jose.genovese@booster.eco>

Sep 14, 2026, 4:43 PM

New

Ticket: 1782562888 - Username: komlaamouzou - ID:001.000.006.437 - Web3 Staking & Historical Staked Tokens Display

Hi team, Please assist us with a user reporting missing staking history and staking failure. Issue Details: * User Report: User cannot stake new tokens, and their previously staked token history/balance is no longer displaying in the UI. Actio

Jose Genovese <jose.genovese@booster.eco>

Sep 14, 2026, 4:18 PM

New

ticket#1234477562 - username: gbinger - ID: 001.000.000.575 - BTEC Balance Migration & Assistance

Hi team, Please assist us with a high-priority BTEC migration account review. User Situation: * User: Pending BTEC token migration (user was away due to medical treatment). * Issue: Requesting resolution to recover/receive pending BTEC coin

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 14, 2026, 4:13 PM

New

ticket#679645274 - username: Corne - ID: 001.000.002.016 - Resolving Token Staking Error (AA23 / Gas Fee Issue)

Hi team, Please assist us in reviewing a recurring Web3 staking transaction failure reported by a group of users. Issue Details: * Error Code: validation reverted: [reason]: AA23 reverted (or OOG) Version: viem@2.52.2 * User Report: User and

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 14, 2026, 4:02 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

Hi, Thanks for the updates - I retested and can confirm the following now work as expected: 1. Google login for existing password accounts - works from the Login page, no discrepancy. 2. No error message appeared at all this time - since lo

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 14, 2026, 3:03 PM

New

Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc As I remember, this was already fixed once... But okay, we can update the plugins sometime, just not all of them. I don’t think it will solve the issue. Please update only the listed plugins and create a backup. Th

István Ringhoffer <ringi.teszt@gmail.com>

Sep 14, 2026, 2:46 PM

New

Re: [Sun Soft Inc] Re: staging - shipping information

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 11., P, 15:56): ##- Please type your reply above this line -## Your request (202530352) has

István Ringhoffer <ringi.teszt@gmail.com>

Sep 14, 2026, 1:26 PM

New

ASAP!!!!!!!!! - I can't place an order on the German site!

Hi @Support Team - Sun Soft Inc I can’t place an order in German, please fix it immediately! The checkboxes have disappeared, and on top of that, the error message is in Spanish... Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Sep 14, 2026, 1:22 PM

New

Re: Booster Companion Mobile App

Hi Hazel, We hope you’re doing well. Please find the latest APK version below for your review and testing: https://expo.dev/artifacts/eas/jXUA3oPMoR4BrkJE2sCKREjJ7d1hNCaDikygNvDgmNU.apk Kindly check the new version and share your feedback with

QAG <qag@sunsoftny.com>

Sep 14, 2026, 12:45 PM

New

Re: [Sun Soft Inc] Re: Change of Sponsor

Ashley should be placed UNDER Kaitlyn Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.callitclosed.com W: www.joincallitclosed.com On Sun, Sep 13, 2026 at 10:28 PM Support Team - Sunsoft

Chad Osborne <chad@callitclosed.com>

Sep 14, 2026, 12:26 PM

New

Do Not Cancel Membership – Karl Mustira (ID 227685)

Hello Team, The client Karl Mustira, ID 227685, has decided not to cancel his membership. Please ensure that his membership remains active and is not canceled. Also, please remove his account from the Upcoming Membership Cancellations Report. Kin

Momentum Network <support@momentumnetwork.net>

Sep 14, 2026, 3:04 AM

New

[Sun Soft Inc] Re: Change of Sponsor

##- Please type your reply above this line -## Your request (202530466) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 13, 2026, 22:28 EDT Hi, We reviewed your request an

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 14, 2026, 2:29 AM

New

Change of Sponsor

Please move Ashley Sotomayor and her downline (currently sponsored by Chuck Fleischer TX Broker) to Kaitlyn Seidel and make the revenue share calculations retroactive to Sept 1. Thanks, -- Chad J. Osborne - President & CEO O: 407.338.3339 E:

Chad Osborne <chad@callitclosed.com>

Sep 13, 2026, 2:51 PM

New

MAC Financial Thermometer – Complete Scoring Logic, Data Sources, UI, and Implementation Requirements

Hi Team, We need to add the new MAC Financial Thermometer to the Net Worth Tracker service. Please use the updated attached image as the visual reference. This email defines the complete functional, calculation, data, UI, security, and acceptance re

Momentum Network <support@momentumnetwork.net>

Sep 13, 2026, 2:03 AM

New

DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications

Hi Team, We need to update and complete the DreamSaver service using the seven attached screenshots as the primary visual reference. The objective is to give each screen one clear purpose, prevent repeated information across tabs, and create a simpl

Momentum Network <support@momentumnetwork.net>

Sep 13, 2026, 1:17 AM

New

Discounted Credit Monitoring – Add Member Savings Comparison

Hi Team, Please update the Discounted Credit Monitoring page using the attached design as the visual reference. Keep the page’s current layout, styling, tabs, cards, buttons, and content exactly as they are. The only required change is the banner be

Momentum Network <support@momentumnetwork.net>

Sep 13, 2026, 12:21 AM

New

Momentum Mentor Academy Admin – Complete UI/UX Redesign Requirements

Hello Team, We need to completely redesign the Momentum Mentor Academy administrative platform, including the login page and the entire content-management experience. Please use the following interactive prototype as the primary visual and functiona

Momentum Network <support@momentumnetwork.net>

Sep 13, 2026, 12:05 AM

New

Complete Redesign Required – Momentum Mentor Academy

Hi Team, We need to completely update the current Momentum Mentor Academy website and use the following approved design as the visual and functional reference: Approved reference design: https://momentum-mentor-academy.kevin-velazq-7850.chatgpt.sit

Momentum Network <support@momentumnetwork.net>

Sep 12, 2026, 11:26 PM

New

Enrollment Completion Page Corrections

Hi, Thank you for the update. Regarding the attached screenshot, this is the confirmation page displayed after a partner enrolls a new partner or customer. Please make the following corrections: 1. Full-screen confetti: As previously requested

Momentum Network <support@momentumnetwork.net>

Sep 12, 2026, 8:07 PM

New

Re: [Sun Soft Inc] Re: Implement Final 2025 Income Disclosure – Momentum Network Only

Hi, Thank you for the update. Please also add the new 2025 Income Disclosure Statement, in both English and Spanish, to the Momentum + MAC website. Once completed, please send us the staging links so we can review and confirm the implementation.

Momentum Network <support@momentumnetwork.net>

Sep 12, 2026, 8:03 PM

New

New Enrollment – Required Updates

Hi Team, Regarding ICON Platform. Please make the following updates to the New Enrollment section: * Add a Date of Enrollment field so the enrollment date can be recorded and displayed. * Remove the Amount field, as this is not applicable to

Matt Swanson <matthew.swanson@booster.eco>

Sep 12, 2026, 7:26 PM

New

Urgent: Pay & Go – Card Management

Hi Team, We need to add the ability for users to remove/disconnect a saved payment card from the Manage Cards section for Pay & Go. This functionality needs to be available across all three platforms: * Desktop Dashboard * Mobile Dashboard

Matt Swanson <matthew.swanson@booster.eco>

Sep 12, 2026, 7:13 PM

New

Urgent: Deactivate SAM Across All Platforms Immediately

Hi Team, Please deactivate SAM across all platforms immediately and keep it disabled until further notice. It was very clear that SAM is still actively being trained and tested. New information is continuously being added and adjustments are still being

Matt Swanson <matthew.swanson@booster.eco>

Sep 12, 2026, 6:53 PM

New

[Sun Soft Inc] Re: Update Enrollment Link Preview Design

##- Please type your reply above this line -## Your request (202530446) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 10:30 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 12, 2026, 2:30 PM

New

[Sun Soft Inc] Re: Implement Final 2025 Income Disclosure – Momentum Network Only

##- Please type your reply above this line -## Your request (202530454) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 10:18 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 12, 2026, 2:18 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 07:19 EDT Hi, Thank you for sharing the d

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 12, 2026, 11:19 AM

New

[Sun Soft Inc] Re: Official Demo Account Login Credentials

##- Please type your reply above this line -## Your request (202530434) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 06:10 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 12, 2026, 10:10 AM

New

[Sun Soft Inc] Re: Balance settlement in COINPEA

##- Please type your reply above this line -## Your request (202530452) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 04:23 EDT Hi Matt, Thanks for flagging th

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 12, 2026, 8:23 AM

New

[Sun Soft Inc] Re: Ticket: 1895659388 – User: bihwincel – ID: 001.000.004.309 – Issue with Discount Tire $500 Gift Card usage and expiration date prompt

##- Please type your reply above this line -## Your request (202530450) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 03:08 EDT Hi, Kindly check the latest upd

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 12, 2026, 7:08 AM

New

[Sun Soft Inc] Re: Important | Paid AI Companion account incorrectly limited as a free plan

##- Please type your reply above this line -## Your request (202530453) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 02:25 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 12, 2026, 6:25 AM

New

Implement Final 2025 Income Disclosure – Momentum Network Only

Hi Team, Attached are the final English and Spanish versions of Momentum Network’s 2025 Income Disclosure Statement. Please replace any previous version and implement these documents in: * All Momentum Network websites developed by your team

Momentum Network <support@momentumnetwork.net>

Sep 12, 2026, 12:34 AM

New

Re: Twilio Account & Toll-Free Number Setup for AI Agent

Hello, The Twilio account setup has been completed, and the access invitations have been sent to steve@sunsoftny.com and sam@sunsoftapps.com with administrator permissions. Please confirm once you have received the invitations and can access the acc

Momentum Network <support@momentumnetwork.net>

Sep 12, 2026, 12:10 AM

New

Important | Paid AI Companion account incorrectly limited as a free plan

Hello Team, The customer purchased the $29.99 AI Companion plan, but her account is still being recognized as a free plan. She has reached the free voice limit and is being prompted to upgrade, so she can no longer use the service. Username: yakwar Use

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 11, 2026, 11:48 PM

New

Balance settlement in COINPEA

Hi Team! There is about $6,200 of unsettled balance siting in coin pea. Please settle that balance so we are able to use it. Thank you .

Matt Ferk <Matt.Ferk@booster.eco>

Sep 11, 2026, 8:03 PM

New

Re: [Sun Soft Inc] Re: Official Demo Account Login Credentials

URGENT: Demo Updates Required Before 5:00 PM ET Today Hi, Thank you for providing the demo account credentials. We urgently need you to enable and unlock the following two services in both demo accounts: * Credit Builder Blueprint *

Momentum Network <support@momentumnetwork.net>

Sep 11, 2026, 7:07 PM

New

[Sun Soft Inc] Re: URGENT: MAC Demo Account Credentials Needed

##- Please type your reply above this line -## Your request (202530451) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 15:01 EDT Hi, Thank you for your feedba

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 7:01 PM

New

[Sun Soft Inc] Re: Official Demo Account Login Credentials

##- Please type your reply above this line -## Your request (202530434) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 15:00 EDT Hi, Thank you for your feedba

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 7:00 PM

New

URGENT: MAC Demo Account Credentials Needed

Hi David, I urgently need the login credentials for a MAC demo account. Please ensure that these credentials do not expire, as the account will be used for an ongoing review. Please send me the permanent demo username, password, and login URL as soo

Momentum Network <support@momentumnetwork.net>

Sep 11, 2026, 6:51 PM

New

Re: Booster - Marketing Campaign Packs Proposed User Flow

Hello Matthew, Thank you. We can access the HTML files now. We’ll review the designs and flow in detail and get back to you with our feedback and confirmation. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery

QAG <qag@sunsoftny.com>

Sep 11, 2026, 6:51 PM

New

Re: Booster - Marketing Campaign Packs Proposed User Flow

Hello, Thank you for letting me know. I downloaded the HTML files for the mockups and have attached them here. Hopefully, these files will work on your end and allow you to review the designs and flow as intended. Please let me know if you have any iss

Matt Swanson <matthew.swanson@booster.eco>

Sep 11, 2026, 6:47 PM

New

Re: [Sun Soft Inc] Re: Update Enrollment Link Preview Design

Additional Adjustment to Enrollment Link Social Preview Hi, Thank you for the update. The complete logo now displays the words “Momentum Network,” as requested. However, as mentioned in my previous email, the logo still appears much too large whe

Momentum Network <support@momentumnetwork.net>

Sep 11, 2026, 6:45 PM

New

Re: Booster - Marketing Campaign Packs Proposed User Flow

Hello Matthew, Thank you for the detailed feedback. We are reviewing the points you shared and will confirm the flow accordingly. While reviewing, we noticed that both Claude mockup links are currently not working for us. Both links are returning a

QAG <qag@sunsoftny.com>

Sep 11, 2026, 6:23 PM

New

Re: Booster - Marketing Campaign Packs Proposed User Flow

Hi Steve, Thanks for sending the proposed flow. I reviewed it and put together a full mockup of the intended UX — both desktop and app — so we're aligned before build starts. One clarification drives all of it: The user funds the campaign, not any indiv

Matt Swanson <matthew.swanson@booster.eco>

Sep 11, 2026, 5:24 PM

New

See what thandilam_malarvadi and 7 others shared

Catch up on Instagram thandilam_malarvadi, galattadotcom and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these

Instagram <posts-recaps@mail.instagram.com>

Sep 11, 2026, 5:22 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

Hi, Thanks for the update. Before I retest, I have a few concerns based on what I'm seeing: 1. The "socially created accounts" rule doesn't hold up across your own apps. You mentioned: "Socially created accounts cannot proceed with the email and pa

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 11, 2026, 5:17 PM

New

Ticket: 1895659388 – User: bihwincel – ID: 001.000.004.309 – Issue with Discount Tire $500 Gift Card usage and expiration date prompt

Hi Team, Please check the following case: Username: bihwincel ID: 001.000.004.309 Ticket Number: 1895659388 Issue Summary: The user is unable to redeem a $500 Discount Tire gift card due to an error when processing the transaction. When attempting to

Jose Genovese <jose.genovese@booster.eco>

Sep 11, 2026, 4:39 PM

New

Frontier models won’t get you ahead anymore

Private lessons from Brex, Databricks, and other leading AI teams.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏

Plaid <info@email.plaid.com>

Sep 11, 2026, 4:30 PM

New

Twilio Account & Toll-Free Number Setup for AI Agent

Hello Kevin, As part of the AI Agent integration in the Back Office, we need a dedicated Twilio account and a toll-free phone number that can be connected to the AI Agent. The Twilio number will act as the phone number through which users can call a

QAG <qag@sunsoftny.com>

Sep 11, 2026, 4:08 PM

New

Twilio Account & Toll-Free Number Setup for AI Agent

Hello Kevin, As part of the AI Agent integration in the Back Office, we need a dedicated Twilio account and a toll-free phone number that can be connected to the AI Agent. The Twilio number will act as the phone number through which users can call a

QAG <qag@sunsoftny.com>

Sep 11, 2026, 4:08 PM

New

Fw: The uploaded build for Booster Ignite has one or more issues.

Sent from my T-Mobile 5G Device Get Outlook for Android ________________________________ From: App Store Connect <no_reply@email.apple.com> Sent: Friday, 11 September 2026 10:15:39 To: Betty M <bettym@sunsoftny.com> Subject: The uploaded build f

Betty M <bettym@sunsoftny.com>

Sep 11, 2026, 2:16 PM

New

[Sun Soft Inc] Re: staging - shipping information

##- Please type your reply above this line -## Your request (202530352) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 09:56 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 1:56 PM

New

[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 09:54 EDT Hi Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 1:54 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange

##- Please type your reply above this line -## Your request (202530408) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 09:53 EDT Hi, We have updated the transla

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 1:53 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange

Hi @Support Team - Sun Soft Inc I thought it had already been translated. Sorry, here are the translations: EN: Withdrawal declaration DE:Widerrufserklärung ES: Declaración de desistimiento Üdvözlettel / Kind regards, Ringhoffer István Su

István Ringhoffer <ringi.teszt@gmail.com>

Sep 11, 2026, 1:13 PM

New

Re: [Sun Soft Inc] Re: staging - shipping information

Thank you. Can this modification be activated in the live webshop- Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 8., K, 13:36): ##- Please type your re

István Ringhoffer <ringi.teszt@gmail.com>

Sep 11, 2026, 1:09 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING - Plugin istall

##- Please type your reply above this line -## Your request (202530449) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 08:41 EDT HI, We have removed the “Bulk C

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 12:41 PM

New

[Sun Soft Inc] Re: Top 25 Fastest Growing Business Report – Required Corrections

##- Please type your reply above this line -## Your request (202530437) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 07:58 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 11:58 AM

New

Re: [Sun Soft Inc] Re: STAGING - Plugin istall

Hi @Support Team - Sun Soft Inc Unfortunately, this isn't good. Please install this instead: https://hu.wordpress.org/plugins/smart-manager-for-wp-e-commerce/ Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support)

István Ringhoffer <ringi.teszt@gmail.com>

Sep 11, 2026, 11:43 AM

New

[Sun Soft Inc] Re: KYC still blocked after Plaid override – victoirengouoko

##- Please type your reply above this line -## Your request (202530445) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 07:17 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 11:17 AM

New

[Sun Soft Inc] Re: Update Enrollment Link Preview Design

##- Please type your reply above this line -## Your request (202530446) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 06:22 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 10:22 AM

New

[Sun Soft Inc] Re: Incorrect Placed Membership Count – Julio Fernández (ID 737933)

##- Please type your reply above this line -## Your request (202530435) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 06:12 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 10:12 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 03:11 EDT Hi, We have reviewed the Google

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 7:11 AM

New

[Sun Soft Inc] Re: Ticket#731588313 - username: BEST2025 - ID: 032.000.000.009 - Bank Transfer & Tax Documentation Assistance

##- Please type your reply above this line -## Your request (202530440) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 02:44 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 6:44 AM

New

[Sun Soft Inc] Re: Ticket: 896115165 - User: Aquathyst7 – ID: 001.000.001.642 – Profile Picture Display on Referrer Registration Card

##- Please type your reply above this line -## Your request (202530443) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 02:42 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 6:42 AM

New

[Sun Soft Inc] Re: Urgent – Ambassador Report Not Updating Correctly

##- Please type your reply above this line -## Your request (202530419) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 02:40 EDT Hi, Thank you for the informati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 6:40 AM

New

[Sun Soft Inc] Re: Ticket: 212358628 – User: bihwincel – ID: 001.000.004.309 – Clarification on cashback percentage calculation for Carla Car Rental

##- Please type your reply above this line -## Your request (202530444) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 01:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 5:38 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket 289429419 – User: aiera – ID: 001.000.001.454 – Checkout Error No Shipping Method Selected in Brand Store

##- Please type your reply above this line -## Your request (202530442) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 01:37 EDT Hi, We have verified the ShipSt

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 5:37 AM

New

[Sun Soft Inc] Re: Company Promotions Report – Dashboard Placement & Required Updates

##- Please type your reply above this line -## Your request (202530420) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 01:01 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 11, 2026, 5:01 AM

New

Update Enrollment Link Preview Design

Hi Team, When a Partner shares a Customer or Partner Enrollment link through WhatsApp or text message, the link preview currently displays only the Momentum icon in a very large size. The words “Momentum Network” are not visible, and the overall previe

Momentum Network <support@momentumnetwork.net>

Sep 11, 2026, 2:20 AM

New

KYC still blocked after Plaid override – victoirengouoko

Hi team, Could you please help us investigate this KYC issue? User: victoirengouoko ID: 032.000.000.131 Plaid session: idv_chd2PMmtAW1ZME The KYC was manually overridden in Plaid, but the Booster app still blocks purchases and shows “Your verificatio

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 10, 2026, 11:00 PM

New

Ticket: 212358628 – User: bihwincel – ID: 001.000.004.309 – Clarification on cashback percentage calculation for Carla Car Rental

Hi Team, Please check the following case: Username: bihwincel ID: 001.000.004.309 Ticket Number: 212358628 Issue Summary: The user is asking how cashback percentages are calculated on the platform. As a content creator for Booster Eco, she wants to e

Jose Genovese <jose.genovese@booster.eco>

Sep 10, 2026, 10:19 PM

New

Ticket: 896115165 - User: Aquathyst7 – ID: 001.000.001.642 – Profile Picture Display on Referrer Registration Card

Hi Team, Please check the following case: Username: Aquathyst7 ID: 001.000.001.642 Ticket Number: 896115165 Issue Summary: The user is asking how to add a profile photo to appear next to their name on their referral link registration page. Currently,

Jose Genovese <jose.genovese@booster.eco>

Sep 10, 2026, 10:08 PM

New

Re: [Sun Soft Inc] Re: Ticket 289429419 – User: aiera – ID: 001.000.001.454 – Checkout Error No Shipping Method Selected in Brand Store

Hi Team! The API Settings menu is already enabled for the ShipStation account. There are currently two V1 API keys configured, ending in: * 27c1 * 8e25 ShipStation does not allow us to reveal the existing full API keys or secrets, and both

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 10, 2026, 9:59 PM

New

Re: Booster - Marketing Campaign Packs Proposed User Flow

Hello Matthew, Just following up on the Marketing Campaign Packs user flow we shared yesterday. When you have a chance, please review the proposed user-side flow and share your feedback or approval. Once the flow is confirmed, we can proceed with th

QAG <qag@sunsoftny.com>

Sep 10, 2026, 6:49 PM

New

Re: [Sun Soft Inc] Re: Urgent – Ambassador Report Not Updating Correctly

Ambassador Report – Terminated Account Hi Team, Thank you for confirming the correction to the New Rank Qualifications logic. We noticed one additional issue in the Ambassador Report. Please remove Edna Liz Cosme (ID 100602) from this report, as

Momentum Network <support@momentumnetwork.net>

Sep 10, 2026, 6:47 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

Hi team, I had not received this APK or this last communication. Please make sure to always cc me on every project you send our way. I tried login in with my personal booster account hazel.delfierro@gmail.com and got an error that there is no booste

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 10, 2026, 4:31 PM

New

Re: [Sun Soft Inc] Re: Company Promotions Report – Dashboard Placement & Required Updates

Confirmed On Thu, Sep 10, 2026 at 11:32 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530420) has been updated. To add additional comments, reply to this emai

Momentum Network <support@momentumnetwork.net>

Sep 10, 2026, 3:55 PM

New

[Sun Soft Inc] Re: Urgent – Ambassador Report Not Updating Correctly

##- Please type your reply above this line -## Your request (202530419) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 11:46 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 3:46 PM

New

[Sun Soft Inc] Re: Maximum balance feature

##- Please type your reply above this line -## Your request (202530414) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 11:38 EDT Hi, We have now updated the max

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 3:39 PM

New

[Sun Soft Inc] Re: Company Promotions Report – Dashboard Placement & Required Updates

##- Please type your reply above this line -## Your request (202530420) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 11:32 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 3:32 PM

New

Ticket#731588313 - username: BEST2025 - ID: 032.000.000.009 - Bank Transfer & Tax Documentation Assistance

Hi team, Please assist us with a transfer and tax document issue reported by a user in Belgium. User Details: * User Name/ID: Best2025 (ID: 032.000.000.009) * Email: funmilayodaramola655@yahoo.com * Location: Belgium * Issue: U

Jose Genovese <jose.genovese@booster.eco>

Sep 10, 2026, 3:21 PM

New

[Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530413) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 11:05 EDT Hi, We have updated the languag

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 3:05 PM

New

[Sun Soft Inc] Re: Please Remove Payout Request

##- Please type your reply above this line -## Your request (202530439) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 10:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 2:26 PM

New

[Sun Soft Inc] Re: GearUp Momentum — Complete Admin Platform Requirements

##- Please type your reply above this line -## Your request (202530402) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 10:18 EDT Hello, We have implemented the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 2:18 PM

New

Please Remove Payout Request

Hi Team! Please make the following corrections in Mass Payout: 1. Anastasia Aldaeva – Member ID: 971.000.000.517 We have fully refunded this member. Since this was a refund and not a payout, the funds were returned directly to her credit cards t

Matt Ferk <Matt.Ferk@booster.eco>

Sep 10, 2026, 1:29 PM

New

[Sun Soft Inc] Re: temporary login

##- Please type your reply above this line -## Your request (202530409) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 09:24 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 1:24 PM

New

Re: [Sun Soft Inc] Re: temporary login

Thank you Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 8., K, 13:45): ##- Please type your reply above this line -## Your request (202530409) has be

István Ringhoffer <ringi.teszt@gmail.com>

Sep 10, 2026, 1:12 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts

##- Please type your reply above this line -## Your request (202530405) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 08:51 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 12:51 PM

New

[Sun Soft Inc] Re: Official Demo Account Login Credentials

##- Please type your reply above this line -## Your request (202530434) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 08:50 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 12:51 PM

New

[Sun Soft Inc] Re: ticket#1675345606 - username: Kuner - ID: 011.000.000.171 - Wallet Connection & Token Balance Assistance

##- Please type your reply above this line -## Your request (202530430) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 08:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 12:38 PM

New

[Sun Soft Inc] Re: ticket#514278354 - username: markusfong99 - ID: 011.000.000.646 - Smart Wallet Connection Issue

##- Please type your reply above this line -## Your request (202530428) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 08:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 12:38 PM

New

KYB

Dear Anna, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007

QAG <qag@sunsoftny.com>

Sep 10, 2026, 11:38 AM

New

[Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow

##- Please type your reply above this line -## Your request (202530389) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 07:14 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 11:15 AM

New

[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 07:09 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 11:09 AM

New

[Sun Soft Inc] Re: Urgent: Incorrect Values in Partner Report

##- Please type your reply above this line -## Your request (202530436) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 07:08 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 11:08 AM

New

[Sun Soft Inc] Re: ticket#1720247689 - username: Aibooster - ID: 061.000.000.098 - Tablet Compatibility & App Store Availability

##- Please type your reply above this line -## Your request (202530427) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 06:16 EDT Hi, Thank you for sharing the d

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 10:16 AM

New

Re: [Sun Soft Inc] Re: notification system language selection

Hi @Support Team - Sun Soft Inc 1. If the sender selects All Downlines, Multiple Users, or Sponsor, should the system check the registered country of each selected user against the language selected for the notification? Answer: Yes. 2. For exampl

István Ringhoffer <ringi.teszt@gmail.com>

Sep 10, 2026, 8:16 AM

New

Re: [Sun Soft Inc] Re: Maximum balance feature

Hi @Support Team - Sun Soft Inc 1. Yes, that’s correct. The balance can only exceed HUF 500,000 if, for example, the current balance is HUF 499,000 and a HUF 1,500 commission is credited, pushing it over the limit. However, no further credits will be

István Ringhoffer <ringi.teszt@gmail.com>

Sep 10, 2026, 7:43 AM

New

[Sun Soft Inc] Re: Booster Career – Shopping Volume Display Corrections & UI Update

##- Please type your reply above this line -## Your request (202530429) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 03:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 7:13 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 03:06 EDT Hi, At the beginning of this we

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 7:06 AM

New

[Sun Soft Inc] Re: Ticket: 1214753830 – User: emenimr – ID: 011.000.000.802 – Request to transfer user from marketing pool to sponsor harolyn123

##- Please type your reply above this line -## Your request (202530431) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 02:43 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 6:43 AM

New

[Sun Soft Inc] Re: Correction Required — Loading Screen Logo

##- Please type your reply above this line -## Your request (202530433) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 02:38 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 6:38 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red

##- Please type your reply above this line -## Your request (202530319) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 02:33 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 6:33 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: Sakai415 2. Email: ss808028ks@gmail.com 3. New Rank: King Penguine 4. Date:

GNG Community <noreply@gng.community>

Sep 10, 2026, 6:28 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: Sakai415 2. Email: ss808028ks@gmail.com 3. New Rank: Royal Penguine 4. Date:

GNG Community <noreply@gng.community>

Sep 10, 2026, 6:28 AM

New

[Sun Soft Inc] Re: Remove Saved Payment Methods – Keyslibeth Ramos Marrero

##- Please type your reply above this line -## Your request (202530432) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 01:35 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 5:35 AM

New

[Sun Soft Inc] Re: Correction Needed – Enrollment Notification Logo

##- Please type your reply above this line -## Your request (202530416) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 01:08 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 10, 2026, 5:08 AM

New

Top 25 Fastest Growing Business Report – Required Corrections

Hi Team, Please update and correct the Top 25 Fastest Growing Business report. It is currently not functioning correctly when switching between the different Growth Indicators: * Personal Enrollments * Active Memberships * Qualifyi

Momentum Network <support@momentumnetwork.net>

Sep 10, 2026, 3:16 AM

New

Urgent: Incorrect Values in Partner Report

Hi Team, I am reviewing the Partner Report from Kevin Velázquez’s Back Office, and I found several inconsistencies in the values displayed for different partners. For example, Laura Juanico (Partner ID 213333) appears with 2 customers in the Partner

Momentum Network <support@momentumnetwork.net>

Sep 10, 2026, 3:04 AM

New

Incorrect Placed Membership Count – Julio Fernández (ID 737933)

Hi Team, The Placed Memberships count is incorrect on Julio Fernández’s dashboard (Partner ID 737933). Both the dashboard and the rank details show 48 placed memberships. However, Eduardo López’s leg alone shows 57 placed memberships, so Julio’s total

Momentum Network <support@momentumnetwork.net>

Sep 10, 2026, 2:56 AM

New

Official Demo Account Login Credentials

Hi Team, Please send me the official login credentials for both MAC demo accounts: 1. Customer Demo Account 2. Partner Demo Account These must be two separate accounts with different login credentials. Please also ensure that both accounts

Momentum Network <support@momentumnetwork.net>

Sep 10, 2026, 1:52 AM

New

Correction Required — Loading Screen Logo

Hi, When the Momentum & MAC website opens, the loading screen is displaying the incorrect logo. Please replace it with the new official Momentum Network logo previously provided. Make sure the correct logo appears on the loading screen across deskto

Momentum Network <support@momentumnetwork.net>

Sep 10, 2026, 1:50 AM

New

Re: Booster Companion Mobile App

Hi team, We created a new test account hazel.test2@gmail.com, and followed your instructions. Attached are some videos. Let us know your comments. Best, From: QAG <qag@sunsoftny.com> Date: Wednesday, September 9, 2026 at 12:53 PM To: Hazel

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 9, 2026, 11:05 PM

New

Start with these standout sessions at Connect

Hear from leaders at OpenAI, Block, Ramp, and more. Cloudflare Connect · San Francisco Start with the sessions everyone will be talking about. The Connect agenda is live with sessions on AI agents, security, performance, and the infrastructure be

Cloudflare <em@em1.cloudflare.com>

Sep 9, 2026, 10:22 PM

New

Re: [Sun Soft Inc] Re: Urgent – Ambassador Report Not Updating Correctly

Hi Team, Thank you for completing the recent updates. However, the Ambassador Report still contains an error in the New Rank Qualifications column. The report is currently counting Partners who move up or down between ranks as new rank qualification

Momentum Network <support@momentumnetwork.net>

Sep 9, 2026, 10:11 PM

New

Booster - Marketing Campaign Packs Proposed User Flow

Hello Matthew, Please find attached the proposed user flow for the Marketing Campaign Packs Module. Kindly disregard the colors shown in the screens. During implementation, we will follow the existing Affiliate Back Office color scheme. The Admin

QAG <qag@sunsoftny.com>

Sep 9, 2026, 10:07 PM

New

Booster - Marketing CoPacks Proposed User Flow

Hello Matthew, Please find attached the proposed user flow for the Marketing Packs Module. Kindly disregard the colors shown in the screens. During implementation, we will follow the existing Affiliate Back Office color scheme. The Admin modules

QAG <qag@sunsoftny.com>

Sep 9, 2026, 10:06 PM

New

Booster - Marketing Packs Proposed User Flow

Hello Matthew, Please find attached the proposed user flow for the Marketing Packs Module. Kindly disregard the colors shown in the screens. During implementation, we will follow the existing Affiliate Back Office color scheme. The Admin modules

QAG <qag@sunsoftny.com>

Sep 9, 2026, 10:01 PM

New

Upcoming change to X Search pricing on SpaceXAI API

X Search pricing update, effective September 21. ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌

SpaceXAI <updates@email.api.x.ai>

Sep 9, 2026, 9:56 PM

New

Booster - Marketing Packs Proposed User Flow

Hello Matthew, Please find attached the proposed user flow for the Marketing Packs project. Kindly disregard the colors shown in the screens. During implementation, we will follow the existing Affiliate Back Office color scheme. The Admin modules

QAG <qag@sunsoftny.com>

Sep 9, 2026, 9:52 PM

New

Booster - Marketing Packs Proposed User Flow

Hello Matthew, Please find attached the proposed user flow for the Marketing Packs project. Kindly disregard the colors shown in the screens. During implementation, we will follow the existing Affiliate Back Office color scheme. The Admin modules

QAG <qag@sunsoftny.com>

Sep 9, 2026, 9:52 PM

New

Remove Saved Payment Methods – Keyslibeth Ramos Marrero

Hi Team, Please remove all saved payment cards currently associated with Keyslibeth Ramos Marrero’s account, except for the card ending in 0719. The card ending in 0719 should remain as the only saved and primary payment method on her account. Pl

Momentum Network <support@momentumnetwork.net>

Sep 9, 2026, 8:46 PM

New

Re: [Sun Soft Inc] Re: Correction Needed – Enrollment Notification Logo

Confirmed El mié, 9 sept 2026 a la(s) 11:22 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530416) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Sep 9, 2026, 7:49 PM

New

Re: [Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

Confirmed El mié, 9 sept 2026 a la(s) 11:07 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Sep 9, 2026, 7:49 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red

Hi Team, Please update the photograph of Priscilla Castellanos currently displayed in the center card of the “Find Your Momentum” section on the GearUp Momentum website. Please replace it with another approved photograph from the official photoshoot

Momentum Network <support@momentumnetwork.net>

Sep 9, 2026, 7:46 PM

New

Re: [Sun Soft Inc] Re: Company Promotions Report – Dashboard Placement & Required Updates

Hi Team, Thank you for the update. However, the current implementation is not what was requested. The Company Promotions section is now in the correct location on the Dashboard, directly below Top Superstars. However, it must display and function th

Momentum Network <support@momentumnetwork.net>

Sep 9, 2026, 7:44 PM

New

Re: [Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow

Confirmed El mié, 9 sept 2026 a la(s) 3:08 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530389) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Sep 9, 2026, 7:41 PM

New

Re: Booster Companion Mobile App

Hi Hazel, Thank you for the detailed feedback and testing. Regarding the self-listening/interruption issue, we’re currently unable to reproduce the same behavior on our side, and it is working correctly in our testing. Could you please check whet

QAG <qag@sunsoftny.com>

Sep 9, 2026, 5:53 PM

New

Ticket: 1214753830 – User: emenimr – ID: 011.000.000.802 – Request to transfer user from marketing pool to sponsor harolyn123

Hi Team, Please check the following case: * Username: emenimr * ID: 011.000.000.802 * Ticket Number: 1214753830 * Issue Summary: The user emenimr has submitted a direct ticket confirming she was introduced by Joycelyn Gerald (haroly

Jose Genovese <jose.genovese@booster.eco>

Sep 9, 2026, 5:37 PM

New

ticket#1675345606 - username: Kuner - ID: 011.000.000.171 - Wallet Connection & Token Balance Assistance

Hi team, Please assist us with a wallet connection and token balance synchronization issue for user Frank. User Details: * Connected Wallet Address: 0xe2f901316bDFB5Eba4cCFefE7bce17582BdeAcc4 * Issue 1 (Wallet Connection): User receives an e

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 9, 2026, 5:15 PM

New

Booster Career – Shopping Volume Display Corrections & UI Update

Hi Team, I’d like to request a correction to the Booster Career section within the Affiliate app. When an affiliate logs in and navigates to Booster Career, there are several areas where Shopping Volume is currently being displayed as CP (Career Points)

Matt Swanson <matthew.swanson@booster.eco>

Sep 9, 2026, 5:06 PM

New

ticket#514278354 - username: markusfong99 - ID: 011.000.000.646 - Smart Wallet Connection Issue

Hi team, Please assist us with a Smart Wallet connection failure on the Web3 Staking page. User Details: * User: Markus * Connected Wallet Address: 0x6b04F5EF670b6C5E8587164D2F869926FeD445e0 * Issue: User encounters the error "Wallet co

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 9, 2026, 4:19 PM

New

Launch an identity program in weeks

Build fast without the upfront costs                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

The Plaid Team <info@email.plaid.com>

Sep 9, 2026, 4:03 PM

New

New: Parcel + freight together in ShipStation

Less-than-truckload shipping now in ShipStation, peak season staffing tips, and why dev teams pick our API. ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ShipStation <no-reply@shipstation.com>

Sep 9, 2026, 3:59 PM

New

ticket#1720247689 - username: Aibooster - ID: 061.000.000.098 - Tablet Compatibility & App Store Availability

Hi team, Please assist us in reviewing Google Play Store device compatibility settings for our suite of apps on Samsung Ultra tablets. Issue Details: * Reported Device: Samsung Galaxy Tab Ultra (SM-X916B) * Google Play Store Error: "This ite

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 9, 2026, 3:58 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

Can you be more explicit, please? You shared it with who? Can you share it again? So what does the ETA on the PM tool mean, then? Does that serve a purpose? From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Wednesday, September

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 9, 2026, 3:51 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Additional Website Corrections — Affiliate and Customer Application Buttons

##- Please type your reply above this line -## Your request (202530404) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 11:31 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 3:31 PM

New

[Sun Soft Inc] Re: Correction Needed – Enrollment Notification Logo

##- Please type your reply above this line -## Your request (202530416) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 11:22 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 3:22 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status

##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 11:21 EDT Hi, Regarding the Social Login a

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 3:22 PM

New

[Sun Soft Inc] Re: Ticket#1368112696 - username: Aibooster - ID:061.000.000.098 - Mobile Responsiveness & Page Scrolling Issue

##- Please type your reply above this line -## Your request (202530415) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 11:11 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 3:11 PM

New

Re: [Sun Soft Inc] Re: Project Management Tracker status

Hi team, Thanks for your response. Does this means the social login & registration will be live today at 7:00 pm? I appreciate your response. Best, From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Thursday, September

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 9, 2026, 3:10 PM

New

[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 11:07 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 3:07 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red

##- Please type your reply above this line -## Your request (202530319) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 09:57 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 1:57 PM

New

RE: [Sun Soft Inc] Re: Ticket#1368112696 - username: Aibooster - ID:061.000.000.098 - Mobile Responsiveness & Page Scrolling Issue

Re: Ticket#1368112696 - username: Aibooster - ID:061.000.000.098 - Mobile Responsiveness & Page Scrolling Issue Hi Team, The user attached a new image pointing out a bug in the Android app. https://prnt.sc/YmpYfr-CPinM Please inspect the CSS c

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 9, 2026, 1:48 PM

New

[Sun Soft Inc] Re: Company Promotions Report – Dashboard Placement & Required Updates

##- Please type your reply above this line -## Your request (202530420) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 08:49 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 12:50 PM

New

[Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion

##- Please type your reply above this line -## Your request (202530372) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 08:27 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 12:27 PM

New

Re: [Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion

Thank you for your response, unfortunately still could not see the NFT, I have sent a support ticket to SafePal, thanks you. Regards Saima On 9.9.2026 11:27 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above thi

Saima Chaudhury - COO <saima.c@gng.community>

Sep 9, 2026, 12:14 PM

New

[Sun Soft Inc] Re: Urgent: Incorrect CROWN Council Points for Raquel Pantoja

##- Please type your reply above this line -## Your request (202530418) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 07:05 EDT Hi, Thank you for your message.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 11:06 AM

New

[Sun Soft Inc] Re: URGENT - BP upgrade Stripe issues

##- Please type your reply above this line -## Your request (202530411) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 06:46 EDT Hi, We reviewed the failed payme

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 10:46 AM

New

[Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion

##- Please type your reply above this line -## Your request (202530372) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 06:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 10:27 AM

New

[Sun Soft Inc] Re: Urgent – Ambassador Report Not Updating Correctly

##- Please type your reply above this line -## Your request (202530419) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 06:10 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 10:11 AM

New

Your PayPal Account will be closed

STEVE Microsystems, here are the details. Hello, STEVE Microsystems Your PayPal account will be closed in 90 days. We noticed that you haven’t logged into your PayPal account in over 3 years. As a security and compliance measure, we have placed a r

Notification via PayPal <service@updates.paypal.com>

Sep 9, 2026, 9:33 AM

New

RE: [Sun Soft Inc] Re: URGENT - BP upgrade Stripe issues

Hi, I know, that both of them bought successfully by now, that wasn’t the issue. There was clearly a problem, if it happened to two persons independently. So I need you to analize the LOGS and find an explanation what could have happened on Saturday.

laszlo@myconunity.com <laszlo@myconunity.com>

Sep 9, 2026, 9:25 AM

New

Re: [Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion

Hi team; I'm not able to see the NFT on the safe pal wallet any suggestions? Regards Saima On 7.9.2026 03:08 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530372) has be

Saima Chaudhury - COO <saima.c@gng.community>

Sep 9, 2026, 8:22 AM

New

[Sun Soft Inc] Re: Commission Reassignment – GodsLove / revoloriohenry41

##- Please type your reply above this line -## Your request (202530422) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 03:46 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 7:47 AM

New

[Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow

##- Please type your reply above this line -## Your request (202530389) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 03:08 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 7:08 AM

New

[Sun Soft Inc] Re: Convert Partner Account to Customer – Yolanda Tobon Jazmin

##- Please type your reply above this line -## Your request (202530421) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 03:06 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 7:06 AM

New

[Sun Soft Inc] Re: URGENT - BP upgrade Stripe issues

##- Please type your reply above this line -## Your request (202530411) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 02:43 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 6:43 AM

New

[Sun Soft Inc] Re: ticket#1001525010 - username: boostme - ID: 061.000.000.289 - Token Allocation Request Received

##- Please type your reply above this line -## Your request (202530417) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 02:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 9, 2026, 6:40 AM

New

Commission Reassignment – GodsLove / revoloriohenry41

Hi Team, Please review and adjust the purchase commissions for the following case. Affiliate: GodsLove Member ID: 001.000.001.085 Referred Member: revoloriohenry41 Member ID: 001.000.007.474 Issue: GodsLove assisted the member with registration and

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 9, 2026, 12:38 AM

New

Convert Partner Account to Customer – Yolanda Tobon Jazmin

Hi, Please convert the following account from a Partner account to a Customer account: * Name: Yolanda Tobon * Account ID: 537213 Please confirm once the conversion has been completed. Thank you.

Momentum Network <support@momentumnetwork.net>

Sep 9, 2026, 12:20 AM

New

Re: Booster Companion Mobile App

Hi team, Thanks for sending the new APK. We always uninstall and did a fresh install of the news builds (for today - application-f6c370a3-bc29-4f8b-9fea-bcc300f61c0e), then retest. Report and videos attached. Fixed: Expert conversation history now c

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 8, 2026, 10:20 PM

New

Company Promotions Report – Dashboard Placement & Required Updates

Hi Team, I need several updates made to the Company Promotions report in the Partner Back Office before it is finalized. First, please remove Company Promotions from the Reports tab. Instead, this report should be displayed directly on the Dashboard

Momentum Network <support@momentumnetwork.net>

Sep 8, 2026, 10:15 PM

New

Urgent – Ambassador Report Not Updating Correctly

Hi Team, We identified an issue with the Ambassador Report in Netsoft that needs to be corrected urgently. The report is not currently functioning as expected. The intended behavior should be: * On the 1st of each month, the complete and fina

Momentum Network <support@momentumnetwork.net>

Sep 8, 2026, 10:05 PM

New

Re: [Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

Hi, Thank you for sending the updated file. There is still an error in the data reflected in the chart. The file is currently showing only one Ambassador, but as of December 31, 2025, we had three Partners whose Lifetime Highest Rank Achieved was Am

Momentum Network <support@momentumnetwork.net>

Sep 8, 2026, 10:03 PM

New

Re: [Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow

Additional MAC Dashboard Corrections – Locked Services and Footer Hello Team, Thank you for the update. Please also implement the following corrections throughout the MAC platform: 1. Locked service indicators The following services must be cl

Momentum Network <support@momentumnetwork.net>

Sep 8, 2026, 9:16 PM

New

Re: [Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

Hello Team, Please make the following corrections to the Customer Custom Enrollment Link: 1. Complete the “Referred By” section As previously requested, the “Referred By” section on the customer enrollment link is still missing important informat

Momentum Network <support@momentumnetwork.net>

Sep 8, 2026, 9:08 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Additional Website Corrections — Affiliate and Customer Application Buttons

Hi, Thank you for completing the recent updates. After reviewing the staging website, several additional corrections are still required. Please do not deploy the website to the live environment yet, as the current staging version has not received final

Momentum Network <support@momentumnetwork.net>

Sep 8, 2026, 8:59 PM

New

Urgent: Incorrect CROWN Council Points for Raquel Pantoja

Hello Team, We have identified a discrepancy in the CROWN Council points displayed for Raquel Pantoja (Partner ID 426170). Raquel has personally enrolled five new customers this month, and each enrollment should award her one CROWN Council point. Th

Momentum Network <support@momentumnetwork.net>

Sep 8, 2026, 7:01 PM

New

ticket#1001525010 - username: boostme - ID: 061.000.000.289 - Token Allocation Request Received

Hi team, Please assist us in reviewing and processing a token allocation/disbursement request for a user. User Details: * User: Luke (boostme) * Request: User has provided proof of payment, membership level, and sponsor ID in Ai Booster (att

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 8, 2026, 5:33 PM

New

Correction Needed – Enrollment Notification Logo

Hi Team, I’m attaching two screenshots for reference. For some reason, the new enrollment notification that partners receive when they enroll a new customer or a new partner is displaying the Momentum Network logo incorrectly. Right now, in some cas

Momentum Network <support@momentumnetwork.net>

Sep 8, 2026, 5:23 PM

New

PayQuicker Account Access

Hello Matthew, We hope you’re doing well. Could you please provide PayQuicker account access to the following email addresses? Steve@sunsoftny.com Sam@sunsoftapps.com Please add both accounts as Admin users with the necessary permissions. Thi

QAG <qag@sunsoftny.com>

Sep 8, 2026, 4:08 PM

New

PayQuicker Account Access

Hello Matthew, We hope you’re doing well. Could you please provide PayQuicker account access to the following email addresses? Steve@sunsoftny.com Sam@sunsoftapps.com Please add both accounts as Admin users with the necessary permissions. Thi

QAG <qag@sunsoftny.com>

Sep 8, 2026, 4:08 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for the detailed feedback and findings from your testing session. We’ve worked on the reported items and have prepared an updated APK for testing. Please find the latest version below: https://expo.dev/artifacts/eas/bfEwue8

QAG <qag@sunsoftny.com>

Sep 8, 2026, 3:51 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for the detailed feedback and findings from your testing session. We’ve worked on the reported items and have prepared an updated APK for testing. Please find the latest version below: https://expo.dev/artifacts/eas/bfEwue8

QAG <qag@sunsoftny.com>

Sep 8, 2026, 3:47 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for the detailed feedback and findings from your testing session. We’ve worked on the reported items and have prepared an updated APK for testing. Please find the latest version below: https://expo.dev/artifacts/eas/bfEwue8

QAG <qag@sunsoftny.com>

Sep 8, 2026, 3:45 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Please find the updated version of APK. Kindly check and give your feedback. Link: https://expo.dev/artifacts/eas/bfEwue8KIMdx_igN8pJhuMXJSXmMntXHP6hsDvg-VEU.apk On Sep 4, 2026, at 19:56, Hazel Del Fierro <hazel.delfierro@boost

QAG <qag@sunsoftny.com>

Sep 8, 2026, 3:43 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Please find the updated version of APK On Sep 4, 2026, at 19:56, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Hi team, Thanks for your time today. We went through a full testing session today, and we have some findings.

QAG <qag@sunsoftny.com>

Sep 8, 2026, 3:43 PM

New

Fwd: PayQuicker Integration — Scope & Pricing Proposal

Steve, CR3 Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all t

David C <david@sunsoftny.com>

Sep 8, 2026, 3:18 PM

New

Fwd: Proposal – Merchant Promo Codes / Merchant Packs Development

Steve, this is CR2 Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007

David C <david@sunsoftny.com>

Sep 8, 2026, 3:16 PM

New

Fwd: New Project – Marketing Packs / Campaign Funding – Development Scope, Cost & Timeline

Steve, this project is packed with TikTok, google and YouTube integration. Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church

David C <david@sunsoftny.com>

Sep 8, 2026, 3:15 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Additional Website Corrections — Affiliate and Customer Application Buttons

##- Please type your reply above this line -## Your request (202530404) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 11:08 EDT Hi, Thank you for your request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 3:08 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202530346) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 10:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 2:55 PM

New

[Sun Soft Inc] Re: Ticket#1368112696 - username: Aibooster - ID:061.000.000.098 - Mobile Responsiveness & Page Scrolling Issue

##- Please type your reply above this line -## Your request (202530415) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 10:21 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 2:21 PM

New

[Sun Soft Inc] Re: Maximum balance feature

##- Please type your reply above this line -## Your request (202530414) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 10:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 2:17 PM

New

[Sun Soft Inc] Re: notification system language selection

##- Please type your reply above this line -## Your request (202530413) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 10:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 2:17 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the update and for confirming that the three registrations were successfully captured. I currently do not have access to the detailed campaign reporting/analytics section in the Admin Panel. Could you please provide me with access

Ana Bezerra <ana.bezerra@booster.eco>

Sep 8, 2026, 1:37 PM

New

Ticket#1368112696 - username: Aibooster - ID:061.000.000.098 - Mobile Responsiveness & Page Scrolling Issue

Hi team, Please assist us in reviewing a mobile UI/CSS responsiveness issue on the Web3 platform. Issue Details: * Page: web3.boosterapp.ai (Web3 Airdrop / Staking page) * User Email: info@aibooster.com.au * Connected Wallet: 0xc3cF9084

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 8, 2026, 1:18 PM

New

Maximum balance feature

Hi @Support Team - Sun Soft Inc We would need to set a maximum limit for the collectible balance. If the user reaches or exceeds a balance of HUF 500,000, they should not be able to collect any more until their balance falls below HUF 500,000. They

István Ringhoffer <ringi.teszt@gmail.com>

Sep 8, 2026, 1:06 PM

New

notification system language selection

Hi @Support Team - Sun Soft Inc We forgot one important thing that still needs to be added. Please place a language selector in the designated area. Automatically detect the language based on the user's country (as we usually do with emails): HU /

István Ringhoffer <ringi.teszt@gmail.com>

Sep 8, 2026, 1:01 PM

New

[Sun Soft Inc] Re: Ticket#1972156945 - username: daveoneegs - ID:061.000.000.095 - BTEC FCM BRONZE Token Request & Wallet Migration

##- Please type your reply above this line -## Your request (202530412) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 09:00 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 1:00 PM

New

[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 08:39 EDT Hi, Thank you for your detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 12:39 PM

New

[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 08:36 EDT Hi, Thank you for your feedback.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 12:36 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange

##- Please type your reply above this line -## Your request (202530408) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 08:28 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 12:29 PM

New

Ticket#1972156945 - username: daveoneegs - ID:061.000.000.095 - BTEC FCM BRONZE Token Request & Wallet Migration

Hi team, Please assist us in verifying and processing a token allocation/migration request for BTEC FCM BRONZE. User Details & Addresses: * New Active Wallet: 0x43e6B275020efaEcC677305B9f053c3A808cA4De * Old Wallet: 0x573aCaB9593c9a655BE2223

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 8, 2026, 12:09 PM

New

URGENT - BP upgrade Stripe issues

Hi, Two separate users complained, that they had isues upgrading on Saturday. The both clicked the Upgrade button on https://bpp.myconunity.com/user/bpp, checked both checkboxes in the modal, and chose card pament, but instead of being redirected to S

laszlo@myconunity.com <laszlo@myconunity.com>

Sep 8, 2026, 12:07 PM

New

[Sun Soft Inc] Re: temporary login

##- Please type your reply above this line -## Your request (202530409) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 07:45 EDT Hi, The “Temporary Login Without

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 11:45 AM

New

[Sun Soft Inc] Re: Ticket: 1195339528 - Username: kyte - ID: 061.000.000.239 - FCM Staking Wallet Alignment

##- Please type your reply above this line -## Your request (202530271) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 07:37 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 11:38 AM

New

[Sun Soft Inc] Re: staging - shipping information

##- Please type your reply above this line -## Your request (202530352) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 07:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 11:36 AM

New

temporary login

Hi @Support Team - Sun Soft Inc This needed to be reinstalled in the live webshop: https://wordpress.org/plugins/temporary-login-without-password/ Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Sep 8, 2026, 11:20 AM

New

[Sun Soft Inc] Re: Ticket: 277984386 – User: ayshajawneh – ID: 001.000.004.817 – Escalation for BTEC token dashboard display errors and staking migration status discr...

##- Please type your reply above this line -## Your request (202530398) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 07:17 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 11:17 AM

New

Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange

Thank you. We can activate this update as well, and please replace it in the other languages too (for now, there are no translations available in any other languages). Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (S

István Ringhoffer <ringi.teszt@gmail.com>

Sep 8, 2026, 11:17 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts

##- Please type your reply above this line -## Your request (202530405) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 07:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 11:16 AM

New

Re: [Sun Soft Inc] Re: staging - shipping information

Thank you. It can also be activated in the live webshop, and we will activate it in the other languages as well: EN: Shipping information https://naturalpetcaresystem.com/en/shipping-and-payment-information/ DE: Versand- und Zahlungsinformationen https

István Ringhoffer <ringi.teszt@gmail.com>

Sep 8, 2026, 11:12 AM

New

[Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow

##- Please type your reply above this line -## Your request (202530389) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 05:46 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 9:46 AM

New

[Sun Soft Inc] Re: ticket#1188448866 - username: CaptainKen - ID: 001.000.000.095 - staking balance mismatch

##- Please type your reply above this line -## Your request (202530397) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 04:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 8:04 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticketing Center – Add Video Upload Option

##- Please type your reply above this line -## Your request (202530403) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 04:01 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 8:02 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 480986976 - username: Aibooster - ID: 061.000.000.098 - "Mark Redeemed" Functionality

##- Please type your reply above this line -## Your request (202530401) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 03:31 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 7:32 AM

New

[Sun Soft Inc] Re: Ticket no. 1352179469 - Alexandra - July Career Level mismatch and missing CL1 bonus

##- Please type your reply above this line -## Your request (202530406) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 03:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 7:10 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202530346) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 03:04 EDT Hi, Thank you for sharing the ca

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 7:04 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1036917727– User: Sethpatterson – ID: 001.000.000.245 – Zero balance / Staking dashboard issue on Web3.

##- Please type your reply above this line -## Your request (202530400) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 02:53 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 6:54 AM

New

[Sun Soft Inc] Re: Ticket: 446651291 – User: Lael – ID: 001.000.001.767 – Leaderboard profile picture update for Giselle Nsuh

##- Please type your reply above this line -## Your request (202530399) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 02:06 EDT Hi, We have updated the profile

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 6:07 AM

New

[Sun Soft Inc] Re: Ticket#1349429926 - username: Irockon - ID: 001.000.000.923 - Phillips 66 / Conoco / 76 Gift Card Issue

##- Please type your reply above this line -## Your request (202530396) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 02:05 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 8, 2026, 6:06 AM

New

Ticket no. 1352179469 - Alexandra - July Career Level mismatch and missing CL1 bonus

Hi Team! Please review Alexandra’s July 2026 Career Level and missing CL1 bonus. Member: Alexandra Gerhard Username: alexandra Membership ID: 061.000.000.001 Her July 31 dashboard shows Level 1 and progress toward Level 2, but the July 1–31 report sh

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 8, 2026, 12:53 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts

Dear Team, Thank you for providing the transaction details and confirming that Personal Shopping Campaign distributions use USD amounts. We reviewed the spreadsheet and calculated the following totals: Member ID Total USD Total AUD/local

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 8, 2026, 12:26 AM

New

Re: [Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

Hi Team, The Excel file provided for the 2025 Income Disclosure is still incorrect because the Partners are being classified by the rank at which they ended 2025. For example, it currently shows only one Partner ending the year as an Ambassador. Ple

Momentum Network <support@momentumnetwork.net>

Sep 8, 2026, 12:04 AM

New

Re: [Sun Soft Inc] Re: Additional Website Corrections — Affiliate and Customer Application Buttons

URGENT — Service Agreements, Accessibility Content, and Restoration of Removed Website Sections Hi, Please treat the following website corrections as urgent. 1. Service Agreements and Accessibility Pages Attached are four approved content docu

Momentum Network <support@momentumnetwork.net>

Sep 8, 2026, 12:02 AM

New

Re: [Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow

Hi Development Team, Please make the following corrections to the bottom section of the MAC Dashboard using the attached screenshot as reference. 1. Resources & Support Rename Resources & Support to Support. Remove completely: * Resourc

Momentum Network <support@momentumnetwork.net>

Sep 7, 2026, 10:37 PM

New

Re: [Sun Soft Inc] Re: Ticketing Center – Add Video Upload Option

Dear Team, Thank you for this. I've tested the video URL functionality and it works. Please go ahead and release it. However, this does not fully solve the issue. We need customers to be able to upload screen recording videos as file attachments, si

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 7, 2026, 10:34 PM

New

GearUp Momentum — Complete Admin Platform Requirements

Hi Team, Now that the GearUp Momentum customer-facing website is close to completion, we are ready to begin the next phase: the development of a secure and customized GearUp Momentum Admin Platform. This platform must allow our team to manage the en

Momentum Network <support@momentumnetwork.net>

Sep 7, 2026, 9:26 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red

Hi Team, Thank you for completing the latest GearUp Momentum updates. The website looks beautiful, premium, youthful, and very close to the final direction we want. We would like to preserve the current design while completing the following corrections

Momentum Network <support@momentumnetwork.net>

Sep 7, 2026, 9:25 PM

New

RE: [Sun Soft Inc] Re: Ticket: 1195339528 - Username: kyte - ID: 061.000.000.239 - FCM Staking Wallet Alignment

Hi team The NEW wallet (0x044523197cc1338271bD94650F5c4ccf2adB897b) does not show under FCM secure now. The incorrect wallet has been removed. Reference: https://prnt.sc/YME1NypkJzK0 Could you please verify if this information is correct? We

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 7, 2026, 7:04 PM

New

Re: [Sun Soft Inc] Re: Ticket: 480986976 - username: Aibooster - ID: 061.000.000.098 - "Mark Redeemed" Functionality

Hi Team, Thank you for checking on this. The user reports that the issue is still occurring on their end. Please note that the screenshot provided by the user is taken directly from the Mobile App. Even after attempting to update/redeem the status, the

Jose Genovese <jose.genovese@booster.eco>

Sep 7, 2026, 7:03 PM

New

Re: [Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

Correction Needed – Referral Information on Enrollment Links Hi Team, I noticed an inconsistency in the referral/sponsor information displayed on the Partner Enrollment and Customer Enrollment links that needs to be corrected. On both enrollment

Momentum Network <support@momentumnetwork.net>

Sep 7, 2026, 6:48 PM

New

Re: [Sun Soft Inc] Re: Ticket: 1036917727– User: Sethpatterson – ID: 001.000.000.245 – Zero balance / Staking dashboard issue on Web3.

Hi Team, Thank you for the update. We have confirmed with the user that the connected wallet address is indeed a Smart Wallet and not a MetaMask wallet. * User Wallet Address: 0x8bCB50C1823c881d68B06Dc59fc06CD3D6080c08 Please proceed with tran

Jose Genovese <jose.genovese@booster.eco>

Sep 7, 2026, 6:14 PM

New

Ticket: 446651291 – User: Lael – ID: 001.000.001.767 – Leaderboard profile picture update for Giselle Nsuh

Hi Team, Please check the following case: Username: Lael ID: 001.000.001.767 Ticket Number: 446651291 Issue Summary: The user requested to update the missing profile picture for her direct affiliate, Giselle Nsuh, who recently achieved a new career l

Jose Genovese <jose.genovese@booster.eco>

Sep 7, 2026, 4:37 PM

New

Ticket: 277984386 – User: ayshajawneh – ID: 001.000.004.817 – Escalation for BTEC token dashboard display errors and staking migration status discrepancies

Hi Team, Please check the following case: Username: ayshajawneh ID: 001.000.004.817 Ticket Number: 277984386 Issue Summary: The user reports multiple visual and tracking discrepancies between the mobile app and the back office. Specifically, the mobi

Jose Genovese <jose.genovese@booster.eco>

Sep 7, 2026, 4:26 PM

New

ticket#1188448866 - username: CaptainKen - ID: 001.000.000.095 - staking balance mismatch

Hi team, Please assist us in reviewing a staking balance mismatch for the user Issue Details: * User Claim: The user states they have officially staked on 6 separate occasions, expecting a total of 249,876.9634 BTEC Tokens staked. * Curren

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 7, 2026, 3:55 PM

New

Ticket#1349429926 - username: Irockon - ID: 001.000.000.923 - Phillips 66 / Conoco / 76 Gift Card Issue

Hi team, Please assist us with a gift card cancellation and wallet refund request for the user. Issue Details: * Product: Phillips 66 / Conoco / 76 Gift Card. * Reason: The merchant store informed the user upon payment that they do not accep

Jose Genovese <jose.genovese@booster.eco>

Sep 7, 2026, 3:50 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the guidance and clarification. I have now launched the campaign “Meta | App Promotion Campaign 2 | September” for the live test. The campaign is also currently active in the Affiliate Back Office. For reference, here is the camp

Ana Bezerra <ana.bezerra@booster.eco>

Sep 7, 2026, 3:45 PM

New

[Sun Soft Inc] Re: URGENT – Initial BTEC Purchase Not Available in Mobile App

##- Please type your reply above this line -## Your request (202530395) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 11:25 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 7, 2026, 3:25 PM

New

[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 11:01 EDT Hi, Thank you for your review.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 7, 2026, 3:01 PM

New

[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 10:41 EDT Hi, Thank you for your review.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 7, 2026, 2:42 PM

New

Re: [Sun Soft Inc] Re: URGENT – Booster Companion Usage Limits & Credit Pack Pricing

Thank you so much for the detailed reply and fixing it. I really appreciate it. I will talk it over with Matthew and Marko in the next day but I think that the only real solution is as you’re saying go from the model that cost us eight cents down to th

Matt Ferk <Matt.Ferk@booster.eco>

Sep 7, 2026, 2:13 PM

New

[Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion

##- Please type your reply above this line -## Your request (202530372) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 10:08 EDT Hi, Thank you for the update. We

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 7, 2026, 2:09 PM

New

URGENT – Initial BTEC Purchase Not Available in Mobile App

Hi Team! We received information from a couple of members that there is an issue with purchasing BTEC through the Booster.eco mobile app. If a Booster Affiliate already owns BTEC, everything appears to work correctly in the mobile app, and they are

Matt Ferk <Matt.Ferk@booster.eco>

Sep 7, 2026, 2:00 PM

New

[Sun Soft Inc] Re: September promo

##- Please type your reply above this line -## Your request (202530393) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 09:52 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 7, 2026, 1:52 PM

New

Re: [Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion

Hi team; I see the tokens not the NFT but I can see that it has been sent so will look into this and get back to you. Much appreciated Saima On 7.9.2026 12:02 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply abov

Saima Chaudhury - COO <saima.c@gng.community>

Sep 7, 2026, 1:52 PM

New

Re: [Sun Soft Inc] Re: September promo

Thank you for your prompt response. regards On 7.9.2026 02:47 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530393) has been updated. To add additional comments, reply to this

Saima Chaudhury - COO <saima.c@gng.community>

Sep 7, 2026, 1:51 PM

New

[Sun Soft Inc] Re: September promo

##- Please type your reply above this line -## Your request (202530393) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 09:47 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 7, 2026, 1:48 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket# 2049261462 (Duplicate linked: 1570598322) Username: bihwincel - ID: 001.000.004.309 [Personal Shopping Purchase Rece...

##- Please type your reply above this line -## Your request (202530386) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 09:40 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 7, 2026, 1:40 PM

New

[Sun Soft Inc] Re: URGENT – Booster Companion Usage Limits & Credit Pack Pricing

##- Please type your reply above this line -## Your request (202530391) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 09:27 EDT Hi Matt, Thanks for laying this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 7, 2026, 1:27 PM

New

Fwd: URGENT – Booster Companion Usage Limits & Credit Pack Pricing

Dear Anna, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Ferk <Matt.Ferk@booster.eco> Subj

QAG <qag@sunsoftny.com>

Sep 7, 2026, 1:00 PM

New

[Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion

##- Please type your reply above this line -## Your request (202530372) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 07:02 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 7, 2026, 11:02 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red

##- Please type your reply above this line -## Your request (202530319) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 06:32 EDT Hi, Thank you for your feedback.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 7, 2026, 10:32 AM

New

[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 06:24 EDT Hi, Thank you for your review an

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 7, 2026, 10:24 AM

New

[Sun Soft Inc] Re: STAGING - Plugin istall

##- Please type your reply above this line -## Your request (202530355) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 05:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 7, 2026, 9:55 AM

New

Re: [Sun Soft Inc] Re: STAGING - Plugin istall

Hi @Support Team - Sun Soft Inc Unfortunately, this isn't good. Please install this instead: https://wordpress.org/plugins/bulk-content-toolkit/?utm_source=chatgpt.com Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (

István Ringhoffer <ringi.teszt@gmail.com>

Sep 7, 2026, 8:56 AM

New

September promo

Hi team; Please implement at your earliest convenience September promo double tokens on Top Silver and Top Gold to run for the rest of the month. Token breakdown sent, promo tokens are in the yellow box, all else is the same. Thanks Saima --

Saima Chaudhury - COO <saima.c@gng.community>

Sep 7, 2026, 8:19 AM

New

[Sun Soft Inc] Re: URGENT – New Partner Membership Not Appearing in Netsoft or CRC

##- Please type your reply above this line -## Your request (202530392) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 04:02 EDT Hi, Thank you for your message.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 7, 2026, 8:03 AM

New

Re: [Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion

Hi Team; Thank you the 2FA is working now. The change is just a small change on adding the wallet address I will send that to you once the transfers are successfully completed. With regards to transfer of PNGVN tokens and an NFT I tried both this m

Saima Chaudhury - COO <saima.c@gng.community>

Sep 7, 2026, 8:01 AM

New

URGENT – New Partner Membership Not Appearing in Netsoft or CRC

Hi Team, We need your urgent assistance with a new Partner enrollment completed today. The Partner successfully enrolled using a discount coupon, and the payment was approved. However, the new membership is currently not appearing in Netsoft or CRC.

Momentum Network <support@momentumnetwork.net>

Sep 7, 2026, 1:55 AM

New

See amberlin91396, faith_gail28 and more in your feed

New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny

amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>

Sep 6, 2026, 5:13 PM

New

URGENT – Booster Companion Usage Limits & Credit Pack Pricing

Hi Team, We have a very important issue that needs to be addressed as a top priority. Over the last two days, we have been bombarded with tickets, calls, emails, and messages from Booster Companion users telling us that they paid $29 or $49 per mont

Matt Ferk <Matt.Ferk@booster.eco>

Sep 5, 2026, 7:23 PM

New

[Sun Soft Inc] Re: Sponsor Change Request – Jariannette Melendez

##- Please type your reply above this line -## Your request (202530387) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 11:24 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 3:25 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red

Hi, Thank you for completing the previous updates. I reviewed the staging website again from my phone, and there are two additional mobile-display issues that need to be corrected. First, in the section where the commercial video is displayed, there

Momentum Network <support@momentumnetwork.net>

Sep 5, 2026, 3:11 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red

##- Please type your reply above this line -## Your request (202530319) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 11:06 EDT Hi, Thank you for the detailed f

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 3:06 PM

New

Re: [Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

Confirmed On Sat, Sep 5, 2026 at 10:42 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email.

Momentum Network <support@momentumnetwork.net>

Sep 5, 2026, 3:06 PM

New

Re: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

Confirmed On Sat, Sep 5, 2026 at 9:50 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email.

Momentum Network <support@momentumnetwork.net>

Sep 5, 2026, 3:00 PM

New

[Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow

##- Please type your reply above this line -## Your request (202530389) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 10:50 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 2:50 PM

New

[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 10:42 EDT Hi, Thank you for the confirmati

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 2:42 PM

New

[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 09:50 EDT Hi, Thank you for your request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 1:50 PM

New

[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 08:57 EDT Hi, Thank you for your detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 12:57 PM

New

[Sun Soft Inc] Re: Urgent – $50 Commission Must Be Included in Next Payroll

##- Please type your reply above this line -## Your request (202530390) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 07:37 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 11:37 AM

New

[Sun Soft Inc] Re: Ticket#730899741 - username: Aquathyst7 - ID: 001.000.001.642 - Plaid Card Connection Issue (Pay & Go)

##- Please type your reply above this line -## Your request (202530373) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 04:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 8:13 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.00...

##- Please type your reply above this line -## Your request (202530384) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 03:57 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 7:57 AM

New

[Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion

##- Please type your reply above this line -## Your request (202530372) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 03:53 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 7:53 AM

New

[Sun Soft Inc] Re: Ticket: 474539046 – User: Businessbooster – ID: 001.000.000.809 – Unable to access old wallet for 30% APY staking and needs assistance linking new ...

##- Please type your reply above this line -## Your request (202530377) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 03:48 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 7:49 AM

New

[Sun Soft Inc] Re: Ticket#448212429 - username: Businessbooster - ID: 001.000.000.809 - BTEC Staking Verification

##- Please type your reply above this line -## Your request (202530378) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 03:45 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 7:45 AM

New

[Sun Soft Inc] Re: Ticket#39478145 - username: pmetzker - ID: 001.000.000.705 - Citibank Visa Card Payment Review

##- Please type your reply above this line -## Your request (202530374) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 03:43 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 7:43 AM

New

[Sun Soft Inc] Re: Remove Old Payment Method – Tiffany Cruz & Melany Cruz

##- Please type your reply above this line -## Your request (202530388) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 02:55 EDT Hi, Thank you for your message.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 6:56 AM

New

[Sun Soft Inc] Re: PayQuicker Integration – Development Scope, Cost & Timeline

##- Please type your reply above this line -## Your request (202530376) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 02:51 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 6:52 AM

New

[Sun Soft Inc] Re: New Project – Builder Packs Development Scope, Cost & Timeline

##- Please type your reply above this line -## Your request (202530383) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 02:52 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 6:52 AM

New

[Sun Soft Inc] Re: Ticket: 1722085359 – User: NealSalvino – ID: 001.000.000.712 – Merchant address update request for StarNovaLP

##- Please type your reply above this line -## Your request (202530375) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 02:51 EDT Hi, We have reviewed the reporte

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 6:51 AM

New

[Sun Soft Inc] Re: Ticket#1857644539 - username: Businessbooster - ID: 001.000.000.809 - Canada Profile Request

##- Please type your reply above this line -## Your request (202530385) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 02:50 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 6:50 AM

New

Urgent – $50 Commission Must Be Included in Next Payroll

Hello Team, I need your assistance with the account of Lucia Diaz-gajadhar (Partner ID 412022). She has had a $50.00 commission available in her wallet for quite some time. She already entered her banking information, but this commission has not app

Momentum Network <support@momentumnetwork.net>

Sep 5, 2026, 5:56 AM

New

[Sun Soft Inc] Re: Access to Ticketing dashboard

##- Please type your reply above this line -## Your request (202530382) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 01:22 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 5, 2026, 5:23 AM

New

Re: [Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

Required Corrections to 2025 Rank Data and Residual Payment Presentation Hi Team, Please make the following corrections to the 2025 income-disclosure data and residual payment presentation: 1. Rank data The current “Highest Rank 2025” field

Momentum Network <support@momentumnetwork.net>

Sep 5, 2026, 2:26 AM

New

Re: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

Hi Team, Please update the Debt Relief Guidance Program in the MAC Demo platform and all MAC environments, including the live platform. Add a fourth tab after Negotiation Guide: Program Information Spanish: Información del programa This tab m

Momentum Network <support@momentumnetwork.net>

Sep 5, 2026, 1:24 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red

Hi Team, We reviewed the complete GearUp Momentum staging website. We truly love the design—it looks modern, premium, and aligned with the brand. Please preserve the current visual direction while completing the following corrections: 1. Correct the

Momentum Network <support@momentumnetwork.net>

Sep 5, 2026, 1:15 AM

New

URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow

Hi Team, This is Priority #1 and needs to be completed urgently. Now that the requested updates to the MAC demo account have been completed and verified, I need the official production access information for MAC, not another staging or temporary acc

Momentum Network <support@momentumnetwork.net>

Sep 5, 2026, 12:58 AM

New

Remove Old Payment Method – Tiffany Cruz & Melany Cruz

Hi Team, Please update the payment methods for the following two clients: * Tiffany Cruz – ID 309319 Please remove the card ending in 6241 from her profile. The only card that should remain on the account is the card ending in 1669. * Mela

Momentum Network <support@momentumnetwork.net>

Sep 5, 2026, 12:54 AM

New

Re: Booster Companion Mobile App

Hi team, Thanks for your time today. We went through a full testing session today, and we have some findings. After you assigned credits to the test account we are using, we were able to connect to the voice chat, like we did this morning. Something

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 5, 2026, 12:12 AM

New

Re: Access to Ticketing dashboard

Please disregard; I have access now. Thanks! From: Hazel Del Fierro <hazel.delfierro@booster.eco> Date: Friday, September 4, 2026 at 3:17 PM To: QAG Team - Sun Soft Inc <qag@sunsoftny.com>; David <david@sunsoftny.com>; Support Team - Sunsoft Inc (

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 4, 2026, 10:59 PM

New

Sponsor Change Request – Jariannette Melendez

Hi, I need your assistance with a sponsor change for the following Partners and Client. Please update all of the accounts listed below so that their new direct sponsor is: 936168 – Jariannette Melendez The following accounts should be placed d

Momentum Network <support@momentumnetwork.net>

Sep 4, 2026, 10:36 PM

New

Re: [Sun Soft Inc] Re: Ticket# 2049261462 (Duplicate linked: 1570598322) Username: bihwincel - ID: 001.000.004.309 [Personal Shopping Purchase Receipt Review] Luvme Hair ...

Hi Team, Please find the CJ login credentials below: Username: bric.zaldivar@booster.eco Password: 2uCtH81Tl7JYBBCg Please proceed with reviewing the CJ account and transaction data to identify why the purchase tracking and SID mapping information is

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 4, 2026, 9:48 PM

New

Ticket#1857644539 - username: Businessbooster - ID: 001.000.000.809 - Canada Profile Request

Hi team, Regarding user Businessbooster, please check the updated screenshot of their profile settings: Issue Identified: * Under Personal Info, "Country of residence" is set to Canada. * However, under Contact Info, the Country dropdown field

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 4, 2026, 9:32 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)

Hi Team! I hope you're doing ok. Is there any update on this case, please? Thank you! Kindly, ________________________________ From: Bric Zaldivar <bric.zaldivar@booster.eco> Sent: Thursday, August 20, 2026 3:15 AM To: Support <support@s

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 4, 2026, 9:31 PM

New

New Project – Builder Packs Development Scope, Cost & Timeline

Hi David, We would like to begin scoping a new Booster product called Builder Packs. The concept is to create packaged offerings that combine enhanced affiliate functionality, additional CP depth, AURA AI access, and Credit Packs that can be used toward

Matt Swanson <matthew.swanson@booster.eco>

Sep 4, 2026, 8:39 PM

New

Access to Ticketing dashboard

Hi team, I need access to the ticketing dashboard so I can manage my own tickets, please. Thank you,

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 4, 2026, 8:33 PM

New

Fwd: Urgent: Potential Fraud Alert, Payments Held

Hello Matthew, FYI Thank you QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Square Account Services <noreply@hel

QAG <qag@sunsoftny.com>

Sep 4, 2026, 7:52 PM

New

Ticket#448212429 - username: Businessbooster - ID: 001.000.000.809 - BTEC Staking Verification

Hi team, User Businessbooster has responded with their wallet details and dashboard screenshot regarding missing/unreflected BTEC staking completed back in January. User Details & Issue: * Issue: Staked BTEC from January is not reflecting as stak

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 4, 2026, 7:26 PM

New

Ticket: 474539046 – User: Businessbooster – ID: 001.000.000.809 – Unable to access old wallet for 30% APY staking and needs assistance linking new wallet

Hi Team, Please check the following case: * Username: Businessbooster * ID: 001.000.000.809 * Ticket Number: 474539046 * Issue Summary: The user is attempting to stake their tokens at 30% APY but is unable to access their original r

Jose Genovese <jose.genovese@booster.eco>

Sep 4, 2026, 7:15 PM

New

PayQuicker Integration – Development Scope, Cost & Timeline

Hi David, We would like to move forward with the Pay Quicker integration and would like the development team to begin scoping this as soon as possible. I’m currently waiting to hear back from the Pay Quicker team so we can understand exactly what they r

Matt Swanson <matthew.swanson@booster.eco>

Sep 4, 2026, 6:38 PM

New

Ticket: 1722085359 – User: NealSalvino – ID: 001.000.000.712 – Merchant address update request for StarNovaLP

Hi Team, Please check the following case: * Username: NealSalvino * ID: 001.000.000.712 * Ticket Number: 1722085359 * Issue Summary: The merchant updated their business address approximately three months ago, but the changes failed

Jose Genovese <jose.genovese@booster.eco>

Sep 4, 2026, 4:58 PM

New

Ticket#39478145 - username: pmetzker - ID: 001.000.000.705 - Citibank Visa Card Payment Review

Hi team, A user reported a payment/card processing error during checkout. User & Transaction Details: * User: Patrick * Card Details: Citibank Visa Credit Card ending in #0271 * Issue: Card is being declined/not accepted by the platform

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 4, 2026, 4:47 PM

New

Ticket#730899741 - username: Aquathyst7 - ID: 001.000.001.642 - Plaid Card Connection Issue (Pay & Go)

Hi team, A user reported an issue connecting credit cards via the Plaid integration on the Local Stores / Pay & Go portal. User Issue Details: * Module: Pay & Go / Plaid Integration ("Connect Now" button). * Problem: The user attempted to li

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 4, 2026, 4:40 PM

New

[Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

##- Please type your reply above this line -## Your request (202530251) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 11:50 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 3:50 PM

New

[Sun Soft Inc] Re: Last PreLaunch preps

##- Please type your reply above this line -## Your request (202530302) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 10:21 EDT Hi, We reviewed your requests an

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 3:37 PM

New

[Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530370) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 11:29 EDT Hi, Kindly confirm, Currently

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 3:29 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red

##- Please type your reply above this line -## Your request (202530319) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 11:23 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 3:24 PM

New

Starlink resolves 15,000 issues with Grok Voice

Plus Grok Bot, your AI teammate, and Imagine Image 2.0 ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌

SpaceXAI <updates@email.api.x.ai>

Sep 4, 2026, 2:56 PM

New

[Sun Soft Inc] Re: staging - shipping information

##- Please type your reply above this line -## Your request (202530352) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 10:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 2:30 PM

New

Re: [Sun Soft Inc] Re: group order

Hi @Support Team - Sun Soft Inc When I switch languages, the prices are displayed incorrectly on my end (only for group users): Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ez

István Ringhoffer <ringi.teszt@gmail.com>

Sep 4, 2026, 1:33 PM

New

[Sun Soft Inc] Re: group order

##- Please type your reply above this line -## Your request (202530370) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 09:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 1:22 PM

New

Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion

Hi team; Hope you are all well? A few things: 1. I am not receiving the 2FA via email for my coinpae wallet log in can you please take a look at that; 2. Members are asking if they can use a SafePal wallet to receive their PNGVN tokens and NFT

Saima Chaudhury - COO <saima.c@gng.community>

Sep 4, 2026, 12:45 PM

New

RE: [Sun Soft Inc] Re: Last PreLaunch preps

Hi, 1. Please remove all existingusers from Brevo and leave only those which are currently in BO. 1. And I found also the problem with the Optin fields. You created some custom fields and are setting those to YES, but those have no functi

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Sep 4, 2026, 12:39 PM

New

[Sun Soft Inc] Re: Account Conversion and Subscription Reactivation – Amazonia J Mayorquin

##- Please type your reply above this line -## Your request (202530369) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 08:39 EDT Hi, Thank you for your message.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 12:39 PM

New

[Sun Soft Inc] Re: STAGING - Plugin istall

##- Please type your reply above this line -## Your request (202530355) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 08:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 12:32 PM

New

Re: [Sun Soft Inc] Re: STAGING - Plugin istall

Hi @Support Team - Sun Soft Inc Let's try the following: https://wordpress.org/plugins/woo-coupons-bulk-editor/ Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026

István Ringhoffer <ringi.teszt@gmail.com>

Sep 4, 2026, 11:44 AM

New

[Sun Soft Inc] Re: Request: Merchant & Community Testing Environment

##- Please type your reply above this line -## Your request (202530330) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 07:20 EDT Hi, Thank you for sharing the de

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 11:37 AM

New

[Sun Soft Inc] Re: Ticket: 1604897894 – User: Corne – ID: 001.000.002.016 – Unable to stake BTEC tokens and claim airdrop tokens

##- Please type your reply above this line -## Your request (202530365) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 07:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 11:19 AM

New

[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 06:45 EDT Hi, Thank you for your message.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 11:01 AM

New

[Sun Soft Inc] Re: Ticket: 1154704239 – User: priestlyneitende – ID: 001.000.006.895 – Token purchase verification and staking setup for $5,500 USD package

##- Please type your reply above this line -## Your request (202530363) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 06:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 10:26 AM

New

[Sun Soft Inc] Re: Ticket: 1465803427 – User: bamahngum76 – ID: 001.000.006.471 – Unable to stake BTEC tokens since July

##- Please type your reply above this line -## Your request (202530360) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 06:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 10:25 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 441840077 - Username: Aibooster - ID: 061.000.000.098 - Escalation: Web3 Airdrop 2nd Claim Blocked

##- Please type your reply above this line -## Your request (202530364) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 06:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 10:12 AM

New

[Sun Soft Inc] Re: Sponsor Change Request – Rosmery Garcia Suarez Referrals

##- Please type your reply above this line -## Your request (202530368) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 06:07 EDT Hi, Thank you for your message.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 10:08 AM

New

[Sun Soft Inc] Re: Wordpress, woocommerce, cusrev update - September 4 friday morning

##- Please type your reply above this line -## Your request (202530322) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:58 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 7:58 AM

New

[Sun Soft Inc] Re: Last PreLaunch preps

##- Please type your reply above this line -## Your request (202530302) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:56 EDT Hi, We reviewed your request and

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 7:58 AM

New

Re: [Sun Soft Inc] Re: Wordpress, woocommerce, cusrev update - September 4 friday morning

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 4., P, 7:20): ##- Please type your reply above this line -## Your request (202530322) has be

István Ringhoffer <ringi.teszt@gmail.com>

Sep 4, 2026, 7:57 AM

New

group order

Hi @Support Team - Sun Soft Inc If I log in with any of the GROUP accounts and add something to the cart, it shows the wrong price: https://naturalpetcaresystem.com/bolt/ Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Sep 4, 2026, 7:54 AM

New

[Sun Soft Inc] Re: Ticket: 1604387091– User: cedrickbuckner85 – ID: 001.000.007.412 – Wallet top-up failure due to purchase limit error

##- Please type your reply above this line -## Your request (202530358) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:39 EDT Hi, We have reviewed the Booster

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 7:39 AM

New

[Sun Soft Inc] Re: Ticket: 1126300352 – User: NealSalvino – ID: 001.000.000.712 – Back office not registering commissions and cash back with 20X feature enabled

##- Please type your reply above this line -## Your request (202530361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 7:26 AM

New

[Sun Soft Inc] Re: Ticket: 1381940452 – User: TheRainMaker – ID: 001.000.000.040 – Mobile eGift card purchase and wallet top-up errors

##- Please type your reply above this line -## Your request (202530359) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:24 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 7:24 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202530346) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:22 EDT Hi, Thank you for the detailed q

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 7:22 AM

New

[Sun Soft Inc] Re: Ticket: 336640098 – User: mayermaywr – ID: 001.000.007.045 – Unable to stake BTEC tokens

##- Please type your reply above this line -## Your request (202530357) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:12 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 7:13 AM

New

[Sun Soft Inc] Re: Ticket: 1195339528 - Username: kyte - ID: 061.000.000.239 - FCM Staking Wallet Alignment

##- Please type your reply above this line -## Your request (202530271) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 02:52 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 6:52 AM

New

[Sun Soft Inc] Re: Please Ensure Partner Is Included in Next Payroll

##- Please type your reply above this line -## Your request (202530362) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 02:50 EDT Hi, Thank you for your message.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 6:51 AM

New

[Sun Soft Inc] Re: Update the Refund Policy on the Website

##- Please type your reply above this line -## Your request (202530317) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 02:44 EDT Hello, Points taken, Thank yo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 6:44 AM

New

[Sun Soft Inc] Re: Feature Inquiry: Multi-Language AI Voiceover / Dubbing for Platform Videos

##- Please type your reply above this line -## Your request (202530367) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 01:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 5:55 AM

New

Account Conversion and Subscription Reactivation – Amazonia J Mayorquin

Hello Team, Please make the following updates to the account below: Member ID: 249899 Name: Amazonia J Mayorquin Requested changes: 1. Convert the account from Partner to Client. 2. Change the account status to Active. 3. React

Momentum Network <support@momentumnetwork.net>

Sep 4, 2026, 5:24 AM

New

[Sun Soft Inc] Re: Wordpress, woocommerce, cusrev update - September 4 friday morning

##- Please type your reply above this line -## Your request (202530322) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 01:20 EDT Hi, We have checked the mentione

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 4, 2026, 5:20 AM

New

Sponsor Change Request – Rosmery Garcia Suarez Referrals

Hello Team, Please update the sponsor/referral information for the following four clients: 1. Jorge Alberto Caba 2. Monica Mostajo Antezana 3. German Vargas 4. Andy Richard Molgora Granda All four clients must be reassigned s

Momentum Network <support@momentumnetwork.net>

Sep 4, 2026, 5:05 AM

New

Updates to Asana’s Privacy Statement and other legal terms

We've updated the Asana Privacy Statement to include updated information about the data we collect and how we use it. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ View in browser Hello, We're writing to let you know about some updates to th

Asana <news@email.1.asana.com>

Sep 4, 2026, 2:20 AM

New

Feature Inquiry: Multi-Language AI Voiceover / Dubbing for Platform Videos

Hi Team, Hope you are doing well. We would like to explore a potential new feature regarding our video content: 1. Feasibility of AI Multi-Language Voiceovers: How viable would it be to integrate AI-generated voiceovers/dubbing for videos in the R

Jose Genovese <jose.genovese@booster.eco>

Sep 3, 2026, 11:32 PM

New

Try Grok Bot free for 3 days

AI teammates that you can give real work to Hi Steve, You can now try Grok Bot free for 3 days with a SuperGrok trial. Grok Bot gives you AI teammates you can give real work to. Bots have their own computer. They sign into your tools, finish th

Grok <updates@email.grok.com>

Sep 3, 2026, 10:59 PM

New

Zoom Meeting - Booster Companion

Hello Everyone, Please find the Zoom meeting details below for our scheduled discussion regarding Booster Companion. Topic: Booster Companion Date: September 4, 2026 Time: 10:30 AM Eastern Time (US & Canada) Join Zoom Meeting: https://us02web.

QAG <qag@sunsoftny.com>

Sep 3, 2026, 9:44 PM

New

RE: [Sun Soft Inc] Re: Last PreLaunch preps

Hi, Please double check Brevo, because I just newly registered and Opt-ins are not set to Yes and phone number is missing: Herzliche Grüße, László Erdős KI BUSINESS ACCELERATOR www.kichallenge.de +49 175 403 8577 From: Support Team - Sunsof

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Sep 3, 2026, 9:30 PM

New

Zoom Meeting - Booster Companion

Hello Everyone, Please find the Zoom meeting details below for our scheduled discussion regarding Booster Companion. Topic: Booster Companion Date: September 4, 2026 Time: 10:30 AM Eastern Time (US & Canada) Join Zoom Meeting: https://us02web.

QAG <qag@sunsoftny.com>

Sep 3, 2026, 9:28 PM

New

[Sun Soft Inc] Re: Project Management Tracker status

##- Please type your reply above this line -## Your request (202530339) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 17:22 EDT Hello Hazel, Thank you for your

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 9:22 PM

New

Re: [Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

Hi, Thank you for the clarification. I confirm that these are the correct staging enrollment pages for the redesign: * Partner Enrollment: https://devbo.momentumnetwork.net/cmVmOTk4LTEtNg%3D%3D * Customer Enrollment: https://devbo.mome

Momentum Network <support@momentumnetwork.net>

Sep 3, 2026, 8:10 PM

New

Re: [Sun Soft Inc] Re: Update the Refund Policy on the Website

Hi, Thank you for completing the update. Please do not apply the new Refund Policy to the live Momentum Network website at this time. For now, it must remain available only on the staging website while we complete our review. No changes should be

Momentum Network <support@momentumnetwork.net>

Sep 3, 2026, 8:05 PM

New

Re: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

Hi Team, Thank you. The MAC demo platform is now working perfectly. Please move it to a live, stable URL with a login page so the merchant processor’s underwriting team can access it using the demo credentials. Also, please lock the Credit Builde

Momentum Network <support@momentumnetwork.net>

Sep 3, 2026, 8:02 PM

New

Now Available: Grok 4.6 in AWS, GCP, and MSFT

Plus Grok Voice 2.0 and a Gopuff Case Study ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌

SpaceXAI <updates@email.api.x.ai>

Sep 3, 2026, 8:02 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red

GearUp Momentum Staging Website — Required Corrections Hi Team, We absolutely love the new GearUp Momentum website. It looks beautiful, premium, and aligned with the direction we envisioned. Please preserve the current design, typography, colors, an

Momentum Network <support@momentumnetwork.net>

Sep 3, 2026, 7:58 PM

New

Ticket: 1604897894 – User: Corne – ID: 001.000.002.016 – Unable to stake BTEC tokens and claim airdrop tokens

Hi Team, Please check the following case: * Username: Corne * ID: 001.000.002.016 * Ticket Number: 1604897894 * Issue Summary: The user is experiencing account-level issues preventing them from completing BTEC token staking and clai

Jose Genovese <jose.genovese@booster.eco>

Sep 3, 2026, 7:57 PM

New

Changelog: Priority inbox

Priority inbox September 3, 2026 An active workspace can generate dozens of notifications a day, and until now your inbox treated them all the same. The new Priority tab separates what needs your attention from what can wait, so something like a revie

Linear <changelog@updates.linear.app>

Sep 3, 2026, 7:11 PM

New

Re: [Sun Soft Inc] Re: Ticket: 441840077 - Username: Aibooster - ID: 061.000.000.098 - Escalation: Web3 Airdrop 2nd Claim Blocked

Hi Team, Following up on this ticket: The user successfully completed the claim process for the 294 BTEC subsequent airdrop after your update. However, he reports that the claimed tokens have not been credited or updated in his token balance on the affi

Jose Genovese <jose.genovese@booster.eco>

Sep 3, 2026, 6:32 PM

New

Ticket: 1154704239 – User: priestlyneitende – ID: 001.000.006.895 – Token purchase verification and staking setup for $5,500 USD package

Hi Team, Please check the following case: * Username: priestlyneitende * ID: 001.000.006.895 * Ticket Number: 1154704239 * Issue Summary: The user provided their wallet address and account details following a request to verify a $5,

Jose Genovese <jose.genovese@booster.eco>

Sep 3, 2026, 6:20 PM

New

Please Ensure Partner Is Included in Next Payroll

Hi Team, Please make sure the following partner is included in next week’s payroll: Name: Sylvia Ortiz Rossy Partner ID: 649147 Her back office currently reflects commissions earned, so please verify that her account is properly included in the

Momentum Network <support@momentumnetwork.net>

Sep 3, 2026, 6:15 PM

New

Re: [Sun Soft Inc] Re: Ticket: 1195339528 - Username: kyte - ID: 061.000.000.239 - FCM Staking Wallet Alignment

Hi Team, Following up on your previous update regarding Kyte’s account: The user has already cleared their browser cache, cookies, and local storage, and tested the issue across multiple browsers (including Brave and Google Chrome). Unfortunately, the w

Jose Genovese <jose.genovese@booster.eco>

Sep 3, 2026, 6:11 PM

New

Ticket: 1126300352 – User: NealSalvino – ID: 001.000.000.712 – Back office not registering commissions and cash back with 20X feature enabled

Hi Team, Please check the following case: * Username: NealSalvino * ID: 001.000.000.712 * Ticket Number: 1126300352 * Issue Summary: The user is conducting Pay and Go testing and reported that when the 20X feature is enabled, cash b

Jose Genovese <jose.genovese@booster.eco>

Sep 3, 2026, 6:00 PM

New

Ticket: 1465803427 – User: bamahngum76 – ID: 001.000.006.471 – Unable to stake BTEC tokens since July

Hi Team, Please check the following case: * Username: bamahngum76 * ID: 001.000.006.471 * Ticket Number: 1465803427 * Issue Summary: The user reports being unable to stake their BTEC tokens since July. The system prevents them from

Jose Genovese <jose.genovese@booster.eco>

Sep 3, 2026, 5:58 PM

New

Ticket: 1381940452 – User: TheRainMaker – ID: 001.000.000.040 – Mobile eGift card purchase and wallet top-up errors

Hi Team, Please check the following case: * Username: TheRainMaker * ID: 001.000.000.040 * Ticket Number: 1381940452 * Issue Summary: The user is experiencing persistent errors when attempting to purchase eGift Cards and top up her

Jose Genovese <jose.genovese@booster.eco>

Sep 3, 2026, 5:55 PM

New

Ticket: 1604387091– User: cedrickbuckner85 – ID: 001.000.007.412 – Wallet top-up failure due to purchase limit error

Hi Team, Please check the following case: * Username: cedrickbuckner85 * ID: 001.000.007.412 * Ticket Number: 1604387091 * Issue Summary: The user is attempting to top up their wallet balance but is unable to complete the transactio

Jose Genovese <jose.genovese@booster.eco>

Sep 3, 2026, 5:51 PM

New

Ticket: 336640098 – User: mayermaywr – ID: 001.000.007.045 – Unable to stake BTEC tokens

Hi Team, Please check the following case: * Username: mayermaywr * ID: 001.000.007.045 * Ticket Number: 336640098 * Issue Summary: The user reports being unable to stake BTEC tokens since July. When attempting to execute the staking

Jose Genovese <jose.genovese@booster.eco>

Sep 3, 2026, 5:49 PM

New

See what gk__couple and 8 others shared

Catch up on Instagram gk__couple, nilal_arts_manish and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these emai

gk__couple on Instagram <posts-recaps@mail.instagram.com>

Sep 3, 2026, 5:28 PM

New

How to prepare for the next era of AI fraud

Hear Plaid experts on what's driving it and how to stop it.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍

The Plaid Team <info@email.plaid.com>

Sep 3, 2026, 5:12 PM

New

[Sun Soft Inc] Re: Ticket: 1271986496 - Username: wjmullen - ID: 001.000.000.154 - Booster AI Companion Usage Audit (Aug 24 – Sep 1)

##- Please type your reply above this line -## Your request (202530336) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 12:14 EDT Hi, We reviewed the usage detail

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 4:15 PM

New

[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 12:10 EDT Hi, Thank you for your message.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 4:10 PM

New

Updates to the Grok Imagine Image API

What's new in grok-imagine-image-2.0: quality: auto for faster responses, 5 reference images, 21:9 and 5:2. grok-imagine-image-quality moves to 2.0 low on Nov 2. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ What's new in Grok Imagine

SpaceXAI <noreply@x.ai>

Sep 3, 2026, 4:10 PM

New

RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the update and for confirming that the campaign tracking functionality is available for live testing. Before I proceed with the real campaign test, however, I would like to clarify one point regarding the iOS and Android App IDs/c

Ana Bezerra <ana.bezerra@booster.eco>

Sep 3, 2026, 4:03 PM

New

Re: [Sun Soft Inc] Re: Project Management Tracker status

Hi team, Thanks for the updates and your response. One follow-up: there are still 13 items sitting on their original Mar 17–Apr 6 timestamps, untouched by yesterday's pass: AI Agent-Merchant (ITM-010), Richie AI (ITM-022), Merchant Services - Coi

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 3, 2026, 4:02 PM

New

[Sun Soft Inc] Re: Ticket#265759201 - username: harveytilton - ID: 001.000.000.019 - eWallet Credits & Ignite Package Status

##- Please type your reply above this line -## Your request (202530274) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 11:51 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 3:52 PM

New

[Sun Soft Inc] Re: Ticket#2026651057 - username: fatousarr225 - ID: 001.000.006.053 - Staking Review & Pending Rewards Assistance

##- Please type your reply above this line -## Your request (202530335) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 11:45 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 3:46 PM

New

[Sun Soft Inc] Re: STAGING - Plugin istall

##- Please type your reply above this line -## Your request (202530355) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 11:29 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 3:29 PM

New

[Sun Soft Inc] Re: Ticket: 1138936864 – User: AndreaSun – ID: 061.000.000.534 – Merchant account closure & balance transfer to affiliate account

##- Please type your reply above this line -## Your request (202530331) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 11:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 3:19 PM

New

STAGING - Plugin istall

Hi @Support Team - Sun Soft Inc Please install it on the staging server: https://wordpress.org/plugins/ithemeland-woo-bulk-coupons-editing-lite/ Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Sep 3, 2026, 3:05 PM

New

[Sun Soft Inc] Re: STAGING webshop emails - document exchange

##- Please type your reply above this line -## Your request (202530353) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:57 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 2:58 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202530346) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:44 EDT Hi, The campaign tracking functi

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 2:44 PM

New

[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:36 EDT Hi, Thank you for the clarificat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 2:36 PM

New

[Sun Soft Inc] Re: Mobile App: Booster Wallet Features Missing vs. Desktop Back Office

##- Please type your reply above this line -## Your request (202530348) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:31 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 2:31 PM

New

[Sun Soft Inc] Re: Ticket: 1688989429 – User: Itania23 – ID: 001.000.002.968 – Unable to use Booster Wallet balance for gift card purchase

##- Please type your reply above this line -## Your request (202530338) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:29 EDT Hi, We have reviewed the Gift Ca

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 2:30 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy

##- Please type your reply above this line -## Your request (202530341) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 2:28 PM

New

[Sun Soft Inc] Re: Logistics integration and shop frontend

##- Please type your reply above this line -## Your request (202530327) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:24 EDT Hi, Thank you for your questions

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 2:25 PM

New

STAGING webshop emails - document exchange

Hi @Support Team - Sun Soft Inc Please exchange the document: File attached Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Sep 3, 2026, 1:39 PM

New

Re: Sunsoft, Inc. sent you an invoice (6023N208)

Dear Dietmar, Thank you for your email. With due respect, as of today, there are NO open Wenura support tickets pending with Sunsoft that remain unresolved or unaddressed. If you are referring to any specific outstanding ticket or issue, please shar

David C <david@sunsoftny.com>

Sep 3, 2026, 1:37 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket#1319247450 - Username: Aibooster - ID: 061.000.000.098 - Technical Inquiry – AI Models Isolation, Data Privacy & Perp...

##- Please type your reply above this line -## Your request (202530344) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 09:20 EDT Hi, Thank you for your questions

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 1:20 PM

New

[Sun Soft Inc] Re: Ticket: 493081227 – User: Rosalien – ID: 011.000.000.031 – Missing 8 stakes from user dashboard account history

##- Please type your reply above this line -## Your request (202530343) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 09:14 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 1:15 PM

New

[Sun Soft Inc] Re: Ticket: 1177728891 - Username: boostme - ID: 061.000.000.289 - Merchant Account Role & Missing BTEC Token Audit

##- Please type your reply above this line -## Your request (202530340) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 09:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 1:10 PM

New

[Sun Soft Inc] Re: Ticket#1771062515 - username: Kung - ID: 011.000.000.116 - Staking Request & Account Escalation

##- Please type your reply above this line -## Your request (202530328) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 08:52 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 12:53 PM

New

Re: Booster Companion Mobile App

Hi All, Thank you for the detailed testing and feedback. This was a very useful round and helped us identify a few issues that were missed during our internal testing. For #25 (Avatar), thank you for confirming that this is now fixed on the physical

QAG <qag@sunsoftny.com>

Sep 3, 2026, 12:52 PM

New

[Sun Soft Inc] Re: Ticket: 1402064748 – User: artbooster – ID: 031.000.000.001 – Clarification on Automatic Top-Up requirements for Affiliate and Shopper sections

##- Please type your reply above this line -## Your request (202530345) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 07:22 EDT Hi, We have reviewed the Automat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 11:22 AM

New

[Sun Soft Inc] Re: Ticket: 1032528484 - Username: markusfong99 - ID: 011.000.000.646 - BTEC Staking Balance Mismatch

##- Please type your reply above this line -## Your request (202530281) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 07:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 11:03 AM

New

[Sun Soft Inc] Re: Additional Website Corrections — Affiliate and Customer Application Buttons

##- Please type your reply above this line -## Your request (202530318) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 07:02 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 11:02 AM

New

staging - shipping information

Hi @Support Team - Sun Soft Inc A new row should be added under "Szállítás" with the following name: "Szállítási információ". It would be a fixed value, with the following link displayed next to it: https://naturalpetcaresystem.com/szallitasi-es-fi

István Ringhoffer <ringi.teszt@gmail.com>

Sep 3, 2026, 10:26 AM

New

[Sun Soft Inc] Re: Ticket#183847923 - username: Aibooster - 061.000.000.098 - Merchant Portal Support Link Error

##- Please type your reply above this line -## Your request (202530337) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 06:11 EDT Hi, Kindly check the updates bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 10:12 AM

New

[Sun Soft Inc] Re: Project Management Tracker status

##- Please type your reply above this line -## Your request (202530339) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 06:07 EDT Hi, Thank you for sharing your f

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 10:08 AM

New

[Sun Soft Inc] Re: Ticket#682813465 - username: malizmahop - ID: 001.000.007.076 - Wallet balance issue

##- Please type your reply above this line -## Your request (202530304) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 05:58 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 9:59 AM

New

[Sun Soft Inc] Re: Ticket: 463913284 - Username: Mirage - ID: 011.000.000.157 - Staking Minimum Amount Issue

##- Please type your reply above this line -## Your request (202530276) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 05:46 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 9:46 AM

New

[Sun Soft Inc] Re: Ticket: 516758107 - username: Paul - ID: 001.000.001.246 - Investment History Audit Request

##- Please type your reply above this line -## Your request (202530333) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 04:04 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 8:04 AM

New

[Sun Soft Inc] Re: Wordpress, woocommerce, cusrev update - September 4 friday morning

##- Please type your reply above this line -## Your request (202530322) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 03:55 EDT HI, Yes, we will proceed with th

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 7:55 AM

New

[Sun Soft Inc] Re: Ticket:108992657 - Username: lillytcorner - ID: 001.000.003.232 - BTEC Staking Balance Issue

##- Please type your reply above this line -## Your request (202530273) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 03:53 EDT Hi, Kindly check the updates bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 7:54 AM

New

[Sun Soft Inc] Re: Partner Report – Unable to Access Partner Back Office

##- Please type your reply above this line -## Your request (202530334) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 03:33 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 7:34 AM

New

[Sun Soft Inc] Re: URGENT: September Super Charge – Mobile App Issue

##- Please type your reply above this line -## Your request (202530347) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 03:19 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 7:19 AM

New

[Sun Soft Inc] Re: Ticket: 480986976 - username: Aibooster - ID: 061.000.000.098 - "Mark Redeemed" Functionality

##- Please type your reply above this line -## Your request (202530329) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 03:17 EDT Hi, Kindly check the updates bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 7:18 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530313) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 02:51 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 6:52 AM

New

[Sun Soft Inc] Re: Pending $50 Commission – Carlos Nieves (ID 657964)

##- Please type your reply above this line -## Your request (202530350) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 02:48 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 6:48 AM

New

[Sun Soft Inc] Re: Ticket#659638184 - Username: lynee - ID: 064.000.000.037 - Closing account

##- Please type your reply above this line -## Your request (202530326) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 02:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 6:37 AM

New

[Sun Soft Inc] Re: Ticket: 1715539815 – User: artbooster – ID: 031.000.000.001 – Language button in Resources section not functioning

##- Please type your reply above this line -## Your request (202530342) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 02:32 EDT Hi, Kindly check the updates bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 6:32 AM

New

[Sun Soft Inc] Re: Remove Previous Card – Ivette Marrero Muniz

##- Please type your reply above this line -## Your request (202530349) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 01:47 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 3, 2026, 5:47 AM

New

Re: [Sun Soft Inc] Re: Wordpress, woocommerce, cusrev update - September 4 friday morning

Hi @Support Team - Sun Soft Inc The planned date: 2026.09.04 Friday 07:00 GMT+2 https://time.is/GMT+2 Yes, it will need to be updated on the live webshop, and there should be a backup. Üdvözlettel / Kind regards, Ringhoffer István Suppo

István Ringhoffer <ringi.teszt@gmail.com>

Sep 3, 2026, 5:29 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yukihikoA 2. Email: yukihiko198506@gmail.com 3. New Rank: Royal Penguine 4.

GNG Community <noreply@gng.community>

Sep 3, 2026, 4:08 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yukihikoA 2. Email: yukihiko198506@gmail.com 3. New Rank: King Penguine 4. D

GNG Community <noreply@gng.community>

Sep 3, 2026, 4:08 AM

New

Pending $50 Commission – Carlos Nieves (ID 657964)

Hi Team, Please review the account for Carlos Nieves – Partner ID 657964. His Back Office currently shows $50.00 in available commission that has not yet been paid. Please make sure this $50.00 commission is included in next week’s payroll and co

Momentum Network <support@momentumnetwork.net>

Sep 3, 2026, 4:08 AM

New

Remove Previous Card – Ivette Marrero Muniz

Hi Team, Please remove the previous payment card ending in 5521 from the profile of the following client: Client: Ivette Marrero Muniz Email: ivy.marrero@hotmail.com Her new payment method has already been updated. Please make sure the card endi

Momentum Network <support@momentumnetwork.net>

Sep 3, 2026, 3:33 AM

New

You can now pay with PayPal

PayPal is now available when you're ready to move to a paid plan.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Sep 3, 2026, 3:32 AM

New

Mobile App: Booster Wallet Features Missing vs. Desktop Back Office

Hi Team, I’d like to request an update to the Affiliate section of the Booster mobile app, specifically regarding the Booster Wallet functionality. At the moment, the mobile app appears to only provide the option to Top Up the Booster Wallet. The functi

Matt Swanson <matthew.swanson@booster.eco>

Sep 3, 2026, 2:17 AM

New

URGENT: September Super Charge – Mobile App Issue

Hi Team, I wanted to flag an issue with the September Super Charge promotion that appears to be affecting the mobile app. I’ve attached an image for reference. When selecting “View” or “Learn More” within the app, the user is taken to a screen that appe

Matt Swanson <matthew.swanson@booster.eco>

Sep 3, 2026, 2:17 AM

New

Re: Booster Companion Mobile App

Hi team, Bric and I went through another full testing session. This round surfaced several new issues. Full report and videos attached. Most critical - Voice call does not connect at all: we first tested on hazel@mattermade.co, but ran out of credit

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 3, 2026, 1:39 AM

New

Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the detailed explanation and for the progress on the tracking functionality. Just to make sure we are aligned on the next steps, could you please confirm: * Will the next app release allow us to validate the complete campai

Ana Bezerra <ana.bezerra@booster.eco>

Sep 3, 2026, 12:19 AM

New

Ticket: 1402064748 – User: artbooster – ID: 031.000.000.001 – Clarification on Automatic Top-Up requirements for Affiliate and Shopper sections

Hi Team, Please check the following case: Username: artbooster ID: 031.000.000.001 Ticket Number: 1402064748 Issue Summary: Clarification request regarding mandatory vs. voluntary Automatic Top-Up configurations across platform modules. Details: The

Jose Genovese <jose.genovese@booster.eco>

Sep 2, 2026, 11:48 PM

New

Re: [Sun Soft Inc] Re: Ticket#1319247450 - Username: Aibooster - ID: 061.000.000.098 - Technical Inquiry – AI Models Isolation, Data Privacy & Perplexity Integration

Hi Team, Thank you for your response. We reviewed Ticket #202529906. However, the information provided there relates primarily to product pricing, subscriptions, credits, and usage. It does not answer the technical and data-privacy questions raised in t

Jose Genovese <jose.genovese@booster.eco>

Sep 2, 2026, 11:45 PM

New

Level up your team at Cloudflare University

Hands-on training for Application Security and Zero Trust at Connect 2026 Turn your Cloudflare Connect trip into a career milestone. Cloudflare University · Monday, October 19. Cloudflare Connect · San Francisco Turn your Cloudflare Connect trip int

Cloudflare <em@em1.cloudflare.com>

Sep 2, 2026, 10:23 PM

New

Ticket: 493081227 – User: Rosalien – ID: 011.000.000.031 – Missing 8 stakes from user dashboard account history

Hi Team, Please check the following case: Username: Rosalien ID: 011.000.000.031 Ticket Number: 493081227 Issue Summary: The user reported a discrepancy in her staking history. She states that only 5 stakes are showing on her dashboard, while at leas

Jose Genovese <jose.genovese@booster.eco>

Sep 2, 2026, 10:12 PM

New

Ticket: 1715539815 – User: artbooster – ID: 031.000.000.001 – Language button in Resources section not functioning

Hi Team, Please check the following case: Username: artbooster ID: 031.000.000.001 Ticket Number: 1715539815 Issue Summary: The user reported that the language selection button within the "Resources" section is not functioning properly. He is asking

Jose Genovese <jose.genovese@booster.eco>

Sep 2, 2026, 10:03 PM

New

All our new API models

New models across text, voice, and video on the SpaceXAI API ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌

SpaceXAI <updates@email.api.x.ai>

Sep 2, 2026, 9:47 PM

New

Re: Booster Companion Mobile App

Hi All, Thank you for the detailed testing and feedback. This was a very useful round and helped us identify a few issues that were missed during our internal testing. For #25 (Avatar), thank you for confirming that this is now fixed on the physical

QAG <qag@sunsoftny.com>

Sep 2, 2026, 9:36 PM

New

RE: [Sun Soft Inc] Re: Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy

Hi team, User queenazinwi (Azi) has followed up regarding two remaining discrepancies on her dashboard: User Dispute Details: 1. Token Special (Marketing Campaign): Currently displays $1,500, but user states she purchased $14,000 worth of tokens.

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 2, 2026, 7:15 PM

New

Ticket: 1177728891 - Username: boostme - ID: 061.000.000.289 - Merchant Account Role & Missing BTEC Token Audit

Hi team, A user has submitted two urgent account issues regarding account role/type and missing token balance: User Details & Issue: 1. Merchant Role Request: User accidentally selected the wrong account type during signup/setup and needs their ac

Jose Genovese <jose.genovese@booster.eco>

Sep 2, 2026, 5:28 PM

New

Project Management Tracker status

Hi team, Quick question about the Project Management Tracker (affiliate.booster.eco/admin/showupdatecenter) - I'd like to start relying on it instead of tracking progress through individual email threads, but a few things are making that hard right now

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 2, 2026, 5:21 PM

New

Ticket: 1688989429 – User: Itania23 – ID: 001.000.002.968 – Unable to use Booster Wallet balance for gift card purchase

Hi Team, Please check the following case: * Username: Itania23 * ID: 001.000.002.968 * Ticket Number: 1688989429 * Issue Summary: The user is unable to use the balance in her Booster Wallet to purchase gift cards. Even though she ha

Jose Genovese <jose.genovese@booster.eco>

Sep 2, 2026, 5:10 PM

New

Ticket#183847923 - username: Aibooster - 061.000.000.098 - Merchant Portal Support Link Error

Hi team, User AI Booster reported a broken support link within the Merchant Portal via the mobile app. User & Error Details: * User: AI Booster * Module: Merchant Portal (Mobile App) * Issue: Clicking on the Support link triggers a rest

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 2, 2026, 4:45 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi! Thanks for your response; let’s keep it as is. Continuing our live testing: I went through the Affiliate Pro+ purchase flow on the test account (boosterweb3@gmail.com) using the Wallet balance, exactly as instructed. I got all the way to the fin

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 2, 2026, 4:43 PM

New

Ticket: 1271986496 - Username: wjmullen - ID: 001.000.000.154 - Booster AI Companion Usage Audit (Aug 24 – Sep 1)

Hi team, A user is requesting an audit of their usage logs for the Booster AI Companion product. User Inquiry Details: * Product: Booster AI Companion (Active subscription, $23.92 USD, renewed on August 24th). * Issue: User reports having 0

Jose Genovese <jose.genovese@booster.eco>

Sep 2, 2026, 4:43 PM

New

Ticket#2026651057 - username: fatousarr225 - ID: 001.000.006.053 - Staking Review & Pending Rewards Assistance

Hi team, A user requested assistance regarding two active stakes, stating they mistook the staking amount and did not leave a 10 BTEC buffer for transaction fees, resulting in unpaid/unclaimed pending rewards. User Details & Screenshot Observations:

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 2, 2026, 4:38 PM

New

Partner Report – Unable to Access Partner Back Office

Hi, We are experiencing an issue in the Partner Back Office that needs to be corrected. When I log in to the Partner Back Office and go to Reports > Partner Report, I search for a specific partner by name. The system correctly displays the partner I

Momentum Network <support@momentumnetwork.net>

Sep 2, 2026, 4:34 PM

New

Ticket: 516758107 - username: Paul - ID: 001.000.001.246 - Investment History Audit Request

Hi team, Please check the following case: A user has requested a full financial audit of their account investment history regarding two specific amounts: User Inquiry Details: 1. $1,000 Investment: User believes an additional $1,000 investment is

Jose Genovese <jose.genovese@booster.eco>

Sep 2, 2026, 4:26 PM

New

PayQuicker Integration — Scope & Pricing Proposal

Hello Dev Team, I’d like to get a proposal and pricing for integrating PayQuicker into the Booster platform as an additional affiliate payout option. We’ve also included PayQuicker’s proposal and presentation for your review so you have greater clarity

Matt Swanson <matthew.swanson@booster.eco>

Sep 2, 2026, 4:25 PM

New

Ticket: 1138936864 – User: AndreaSun – ID: 061.000.000.534 – Merchant account closure & balance transfer to affiliate account

Hi Team, Please check the following case: * Username: AndreaSun * ID: 061.000.000.534 * Ticket Number: 1138936864 * Issue Summary: The user is requesting to close her merchant account "Intuitive Ease Academy" and transfer the remain

Jose Genovese <jose.genovese@booster.eco>

Sep 2, 2026, 4:21 PM

New

Request: Merchant & Community Testing Environment

Hello Dev Team, I’d like to request that we add a “Sandbox Environment” or “Testing Environment” option back into the side menu for both the Merchant Platform and Community Platform, similar to how we had it previously. The previous issue with this feat

Matt Swanson <matthew.swanson@booster.eco>

Sep 2, 2026, 4:09 PM

New

Ticket: 480986976 - username: Aibooster - ID: 061.000.000.098 - "Mark Redeemed" Functionality

Hi team, Please check the following case: User Aibooster reported a UI/system bug where the "Mark Redeemed" button is unresponsive when attempting to update the status of an active eGift Card. User & Order Details: * User: AI Booster * Item

Jose Genovese <jose.genovese@booster.eco>

Sep 2, 2026, 4:04 PM

New

Ticket#1771062515 - username: Kung - ID: 011.000.000.116 - Staking Request & Account Escalation

Hi team, A user reported creating two wallets by mistake and experiencing issues staking $1,390 worth of tokens attempted on August 31st. User Details & Dashboard Observation: * Wallet Address (Top Right): 0xe86440243E7f1E8B6710a73bc3791... *

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 2, 2026, 3:59 PM

New

Logistics integration and shop frontend

Hi, 1. The logistics company is asking for the following: “Technical requirements and existing documentation for the planned API integration of your store system” What can I communicate to them. We are flexible towards anything they are providing

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Sep 2, 2026, 3:51 PM

New

Ticket#659638184 - Username: lynee - ID: 064.000.000.037 - Closing account

Hi team, A user is requesting the immediate manual closure/deletion of her Booster account. She stated she submitted a request in April that has not yet been processed. User Details & Request: * User Name: lynee ID: 064.000.000.037 email: lynan

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 2, 2026, 3:39 PM

New

[Sun Soft Inc] Re: Ticket: 1036917727– User: Sethpatterson – ID: 001.000.000.245 – Zero balance / Staking dashboard issue on Web3.

##- Please type your reply above this line -## Your request (202530308) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 11:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 3:33 PM

New

[Sun Soft Inc] Re: Ticket: 1883680137– User: organicgranny – ID: 011.000.000.067 – Unable to claim airdrop tokens for staking.

##- Please type your reply above this line -## Your request (202530306) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 11:20 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 3:21 PM

New

[Sun Soft Inc] Re: Ticket: 696802771 - Username: JohnFong - ID: 011.000.000.015 - Smart Wallet Connection Issue

##- Please type your reply above this line -## Your request (202530282) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 11:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 3:17 PM

New

[Sun Soft Inc] Re: Last PreLaunch preps

##- Please type your reply above this line -## Your request (202530302) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 11:14 EDT Hi, The requested updates have b

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 3:14 PM

New

[Sun Soft Inc] Re: Ticket: 311790018 - Username: MartyS - ID: 011.000.000.114 - Airdrop Token Claim Issue

##- Please type your reply above this line -## Your request (202530285) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 11:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 3:11 PM

New

Re: Thank You — A Great Launch

Good Morning Matthew, Thank you for the thoughtful note and recognition. On behalf of everyone at Sunsoft, we truly appreciate the partnership and the trust you’ve placed in our team throughout the Merchant Platform and Pay and Go journey. It’s e

David C <david@sunsoftny.com>

Sep 2, 2026, 2:59 PM

New

TikTok, YouTube & Google Integrations — Pricing & Timeline

Hi Team, I’m following up on the potential integrations for our next round of marketing campaigns. I’m looking to get pricing and timelines for integrating TikTok, YouTube, and Google so we can properly connect these channels to our marketing and campai

Matt Swanson <matthew.swanson@booster.eco>

Sep 2, 2026, 2:59 PM

New

Merchant Packs — Scope, Pricing & Development Timeline

Team, I’m sending the attached Merchant Promo Codes / Merchant Packs proposal for your review. At a high level, the project includes: * $99 Small Merchant Pack / $199 Large Merchant Pack * Merchant Invitations with the 100-day validity and 7

Matt Swanson <matthew.swanson@booster.eco>

Sep 2, 2026, 2:56 PM

New

Thank You — A Great Launch

Hello Dev Team, I just wanted to take a moment to say thank you to everyone for the incredible work leading up to and through our Merchant Platform and Pay & Go launch. The launch went smoothly, and the feedback from our network has been extremely posit

Matt Swanson <matthew.swanson@booster.eco>

Sep 2, 2026, 2:52 PM

New

[Sun Soft Inc] Re: Wordpress, woocommerce, cusrev update - September 4 friday morning

##- Please type your reply above this line -## Your request (202530322) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 10:45 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 2:45 PM

New

[Sun Soft Inc] Re: URGENT: Crown Council Reset, Cruise Up Contest Removal & Final Reports

##- Please type your reply above this line -## Your request (202530292) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 10:42 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 2:42 PM

New

[Sun Soft Inc] Re: Update the Refund Policy on the Website

##- Please type your reply above this line -## Your request (202530317) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 10:40 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 2:40 PM

New

[Sun Soft Inc] Re: Ticket#1380011366 - username: yakwar - ID: 001.000.002.879 - BTEC Token Balance Audit

##- Please type your reply above this line -## Your request (202530279) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 10:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 2:34 PM

New

[Sun Soft Inc] Re: Ticket#1001324930 - username: BillCook - ID: 001.000.000.207 - Staking Assistance

##- Please type your reply above this line -## Your request (202530275) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 10:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 2:32 PM

New

Wordpress, woocommerce, cusrev update - September 4 friday morning

Hi @Support Team - Sun Soft Inc The mentioned plugins will need to be updated, not only because of CusRev, but also because Euros Analytics hasn’t been working since the latest WooCommerce update. So, updating the following plugins: - Wordpress -

István Ringhoffer <ringi.teszt@gmail.com>

Sep 2, 2026, 1:57 PM

New

[Sun Soft Inc] Re: group details

##- Please type your reply above this line -## Your request (202530320) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 09:49 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 1:49 PM

New

[Sun Soft Inc] Re: Need fix for career for another member

##- Please type your reply above this line -## Your request (202530321) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 09:48 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 1:49 PM

New

Re: [Sun Soft Inc] Re: group details

Thank you Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 2., Sze, 15:41): ##- Please type your reply above this line -## Your request (202530320) has

István Ringhoffer <ringi.teszt@gmail.com>

Sep 2, 2026, 1:45 PM

New

[Sun Soft Inc] Re: group details

##- Please type your reply above this line -## Your request (202530320) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 09:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 1:41 PM

New

[Sun Soft Inc] Re: MAJOR ISSUES With August Career Report

##- Please type your reply above this line -## Your request (202530309) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 09:28 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 1:28 PM

New

Need fix for career for another member

Hi! I just noticed that member 011.000.000.015 – John Fong had 500,000 CP in August, which is the required team CP for Career Level 3. However, his back office currently shows only Career Level 1. He did make a mistake on the personal CP requirem

Matt Ferk <Matt.Ferk@booster.eco>

Sep 2, 2026, 12:54 PM

New

[Sun Soft Inc] Re: Ticket: 1195339528 - Username: kyte - ID: 061.000.000.239 - FCM Staking Wallet Alignment

##- Please type your reply above this line -## Your request (202530271) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 08:43 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 12:43 PM

New

[Sun Soft Inc] Re: report

##- Please type your reply above this line -## Your request (202530298) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 08:29 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 12:29 PM

New

Re: [Sun Soft Inc] Re: MAJOR ISSUES With August Career Report

Hi Team, There are several issues that need to be corrected. 1. As you can see in the screenshots, when I check the Career information for member 032.000.000.130 and select the date range August 1 to September 1, it shows 100,000 CP and Caree

Matt Ferk <Matt.Ferk@booster.eco>

Sep 2, 2026, 12:29 PM

New

Re: Booster Companion Mobile App

Hi All, Thank you for the detailed testing and feedback. This was a very useful round and helped us identify a few issues that were missed during our internal testing. For #25 (Avatar), thank you for confirming that this is now fixed on the physical

QAG <qag@sunsoftny.com>

Sep 2, 2026, 12:04 PM

New

Re: Booster Companion Mobile App

Hi All, Thank you for the detailed testing and feedback. This was a very useful round and helped us identify a few issues that were missed during our internal testing. For #25 (Avatar), thank you for confirming that this is now fixed on the physical

QAG <qag@sunsoftny.com>

Sep 2, 2026, 12:04 PM

New

Re: Booster Companion Mobile App

Hi All, Thank you for the detailed testing and feedback. This was a very useful round and helped us identify a few issues that were missed during our internal testing. For #25 (Avatar), thank you for confirming that this is now fixed on the physical

QAG <qag@sunsoftny.com>

Sep 2, 2026, 12:02 PM

New

Re: Booster Companion Mobile App

Hi Matt, Bric, and Hazel, Thank you for the detailed testing and feedback. This was a very useful round and helped us identify a few issues that were missed during our internal testing. For #25 (Avatar), thank you for confirming that this is now fix

QAG <qag@sunsoftny.com>

Sep 2, 2026, 11:59 AM

New

Re: [Sun Soft Inc] Re: report

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 1., K, 13:33): ##- Please type your reply above this line -## Your request (202530298) has b

István Ringhoffer <ringi.teszt@gmail.com>

Sep 2, 2026, 11:47 AM

New

[Sun Soft Inc] Re: Ticket: 1395012109 - Username: Petrock65 - ID: 011.000.000.070 - User Staking Inquiry / Smart Wallet Transfer Creation

##- Please type your reply above this line -## Your request (202530269) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 07:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 11:37 AM

New

group details

Hi @Support Team - Sun Soft Inc Please send me the settings associated with the groups in the system: - Comission, - Minimum order value - etc... These are the ones I’m referring to: Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Sep 2, 2026, 11:00 AM

New

[Sun Soft Inc] Re: Ticket#2120470082 - username:fatousarr225 - ID: 001.000.006.053 - Staking Assistance Request

##- Please type your reply above this line -## Your request (202530288) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 06:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 10:39 AM

New

[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 06:36 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 10:36 AM

New

[Sun Soft Inc] Re: Urgent: Remove the Duplicate “Transparency Before Enrollment and Payment” Section

##- Please type your reply above this line -## Your request (202530316) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 06:09 EDT Hi, Thank you for your request,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 10:10 AM

New

[Sun Soft Inc] Re: URGENT – Career Point Corrections Required for August Production Month

##- Please type your reply above this line -## Your request (202530305) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:50 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 8:50 AM

New

[Sun Soft Inc] Re: Ticket: 379282257 – User: JohnFong – ID: 011.000.000.015 – Recurring purchase issue with Joey Restaurant E-Gift Card

##- Please type your reply above this line -## Your request (202530293) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:44 EDT Hi, We have reviewed the reporte

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 8:44 AM

New

[Sun Soft Inc] Re: September Super Charge – Important Eligibility Restrictions Visibility

##- Please type your reply above this line -## Your request (202530311) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:42 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 8:43 AM

New

[Sun Soft Inc] Re: Final Career Program Adjustments – August

##- Please type your reply above this line -## Your request (202530307) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:31 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 8:32 AM

New

[Sun Soft Inc] Re: Two Additional August Career Adjustments

##- Please type your reply above this line -## Your request (202530314) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:30 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 8:30 AM

New

[Sun Soft Inc] Re: MAJOR ISSUES With August Career Report

##- Please type your reply above this line -## Your request (202530309) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 8:27 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red

##- Please type your reply above this line -## Your request (202530319) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:22 EDT Hi, The GearUp Momentum website

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 8:23 AM

New

[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:17 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 8:17 AM

New

[Sun Soft Inc] Re: Ticket: 1182997203 – User: johnchomynfcm – ID: 011.000.000.003 – Member sales discrepancy (Feb - June 2026).

##- Please type your reply above this line -## Your request (202530315) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 03:55 EDT Hi, We have reviewed the reporte

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 7:55 AM

New

[Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center

##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 03:08 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 7:08 AM

New

[Sun Soft Inc] Re: Ticket#586714776 - username: Alexandra - ID: 061.000.000.001 - Guidance on W-8BEN Form (Part II) for Australian Residents

##- Please type your reply above this line -## Your request (202530312) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 03:06 EDT Hi, Thank you for your inquiry.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 7:06 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202530313) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 02:32 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 6:32 AM

New

[Sun Soft Inc] Re: Urgent Assistance Needed – Locate Ethoca Fraud Alert Transaction

##- Please type your reply above this line -## Your request (202530310) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 02:02 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 2, 2026, 6:03 AM

New

Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red

Urgent Follow-Up – GearUp Momentum Website Hi, I’m following up regarding the GearUp Momentum website redesign. In your previous email, you confirmed that the staging version was expected to be completed today, September 1, 2026. However, we have

Momentum Network <support@momentumnetwork.net>

Sep 1, 2026, 11:22 PM

New

Additional Website Corrections — Affiliate and Customer Application Buttons

Hi, Please implement the following additional corrections on the Momentum Network + MAC staging website: https://dev.macoptima.com/ These changes must be completed in both English and Spanish without modifying the existing approved design. 1

Momentum Network <support@momentumnetwork.net>

Sep 1, 2026, 11:20 PM

New

Update the Refund Policy on the Website

Hi Team, Please update the Refund Policy on the website using the attached documents. When a user clicks “Refund Policy”: * If the website is in English, display the English document. * If the website is in Spanish, display the Spanish

Momentum Network <support@momentumnetwork.net>

Sep 1, 2026, 11:06 PM

New

Urgent: Remove the Duplicate “Transparency Before Enrollment and Payment” Section

Hi Team, Please remove the complete rectangular section titled: “Transparency before enrollment and payment.” This section currently displays the following buttons: * Income Disclosure * Rules & Conduct * Terms & Conditions

Momentum Network <support@momentumnetwork.net>

Sep 1, 2026, 11:04 PM

New

Re: [Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

Priority #1 Today: Required Final Corrections to the MAC Underwriting Demo Account Hi Team, After completing another review of the MAC underwriting demo account, we need the following corrections completed today before the platform credentials can b

Momentum Network <support@momentumnetwork.net>

Sep 1, 2026, 10:53 PM

New

Ticket: 1182997203 – User: johnchomynfcm – ID: 011.000.000.003 – Member sales discrepancy (Feb - June 2026).

Hi Team, Please check the following case: * Username: johnchomynfcm * ID: 011.000.000.003 * Ticket Number: 1182997203 * Issue Summary: The user is reporting missing downline/member sales data between February and June 2026. He state

Jose Genovese <jose.genovese@booster.eco>

Sep 1, 2026, 10:11 PM

New

Re: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

Urgent – MAC Demo Account Redirecting to SmartCredit Page Hi Team, When I open the MAC demo account, the system automatically takes me directly to the SmartCredit page. I’m not sure why the demo account is redirecting to SmartCredit by default. T

Momentum Network <support@momentumnetwork.net>

Sep 1, 2026, 10:05 PM

New

Two Additional August Career Adjustments

Hi Team! There are two more members whose Career achievements need to be corrected: 1) ID: 001.000.006.385 The member purchased $5,000 in tokens, but due to the issue with Google Authenticator, she was unable to complete the purchase yesterday.

Matt Ferk <Matt.Ferk@booster.eco>

Sep 1, 2026, 9:03 PM

New

Re: [Sun Soft Inc] Re: Ticket: 379282257 – User: JohnFong – ID: 011.000.000.015 – Recurring purchase issue with Joey Restaurant E-Gift Card

Hi Team, Here are the transaction details retrieved directly from the Tillo dashboard for the requested Joey's Gift Card: Tillo reference: a44eb820-a2c2-11f1-84ef-03cb23dba417 Transaction date: 28/08/2026 10:24:27 Brand company: Joey's Restaurants

Jose Genovese <jose.genovese@booster.eco>

Sep 1, 2026, 9:02 PM

New

Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, I've been continuing to test the platform on our end. I went through the full referral flow myself - registered as a new prospect through one of our referral links, completed the onboarding questionnaire, and picked Affiliate to get to the aff

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 1, 2026, 8:59 PM

New

Ticket#586714776 - username: Alexandra - ID: 061.000.000.001 - Guidance on W-8BEN Form (Part II) for Australian Residents

Hi team, A user from Australia requested guidance on completing Part II (Claim of Tax Treaty Benefits) of the W-8BEN Form on the Payout Eligibility page Reference: https://prnt.sc/R7fJUAQZJKzo User Inquiry: * Country: Australia * Quest

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 1, 2026, 8:55 PM

New

September Super Charge – Important Eligibility Restrictions Visibility

Hi Team, As we finalize the September Super Charge promotion, please make sure the key eligibility restrictions are clearly visible to Affiliates throughout the promotion experience. Please prominently display the following: September Super Charge Rest

Matt Swanson <matthew.swanson@booster.eco>

Sep 1, 2026, 8:27 PM

New

Urgent Assistance Needed – Locate Ethoca Fraud Alert Transaction

Hi Team, Could you please help me locate the transaction associated with the attached Ethoca fraud alert? I need to identify the customer/account in our system as soon as possible so we can review the transaction and take the appropriate action. Her

Momentum Network <support@momentumnetwork.net>

Sep 1, 2026, 8:14 PM

New

MAJOR ISSUES With August Career Report

i Team! I just noticed multiple issues with the Career Report that need to be corrected. 1) Member ID: 032.000.000.130 The report shows that she achieved Career Level 1 in August, which is correct. However, it also shows that she had previousl

Matt Ferk <Matt.Ferk@booster.eco>

Sep 1, 2026, 7:36 PM

New

Ticket: 1036917727– User: Sethpatterson – ID: 001.000.000.245 – Zero balance / Staking dashboard issue on Web3.

Hi Team, Please check the following case: * Username: Sethpatterson * ID: 001.000.000.245 * Ticket Number: 1036917727 * Issue Summary: The user reports that upon logging into Web3 and connecting his wallet, his dashboard displays al

Jose Genovese <jose.genovese@booster.eco>

Sep 1, 2026, 7:12 PM

New

Final Career Program Adjustments – August

Hi Team, Here are the final Career Program adjustments that need to be made: 1) ID: 001.000.002.685 * Change her August achievement to Career Level 4. * Remove the 5,000 CP that she generated today form her and her upline so point for thi

Matt Ferk <Matt.Ferk@booster.eco>

Sep 1, 2026, 7:06 PM

New

Ticket: 1883680137– User: organicgranny – ID: 011.000.000.067 – Unable to claim airdrop tokens for staking.

Hi Team, Please check the following case: Username: organicgranny ID: 011.000.000.067 Ticket Number: 1883680137 Issue Summary: The user is unable to claim her airdrop tokens to place them in staking. She requires technical assistance to inspect and f

Jose Genovese <jose.genovese@booster.eco>

Sep 1, 2026, 5:47 PM

New

URGENT – Career Point Corrections Required for August Production Month

Hi Team! Due to the issue with Google Authenticator last night, a couple of members were unable to complete their token purchases by midnight. As a result, their Career Points were incorrectly calculated for September instead of August, and they also d

Matt Ferk <Matt.Ferk@booster.eco>

Sep 1, 2026, 4:58 PM

New

Re: [Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center

Confirmed On Tue, Sep 1, 2026 at 11:35 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to this email.

Momentum Network <support@momentumnetwork.net>

Sep 1, 2026, 3:54 PM

New

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

Confirmed On Tue, Sep 1, 2026 at 11:20 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email.

Momentum Network <support@momentumnetwork.net>

Sep 1, 2026, 3:52 PM

New

Ticket#682813465 - username: malizmahop - ID: 001.000.007.076 - Wallet balance issue

Hi team, User is reporting a sync discrepancy between their back-office token balance and front-end Smart Wallet balance, preventing them from participating in the 30% staking promo. User Details & Screenshots Provided: * User Name: malizmahop

Caroline Alcantara <caroline.alcantara@booster.eco>

Sep 1, 2026, 3:45 PM

New

Re: Tillo Account Access Issue

Hi! For some unknown reason, both accounts were in disabled status. We have now enabled them, and they should be able to access their accounts now. From: QAG <qag@sunsoftny.com> Date: Tuesday, September 1, 2026 at 8:08 AM To: Matt Swanson <matth

Matt Ferk <Matt.Ferk@booster.eco>

Sep 1, 2026, 3:42 PM

New

[Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center

##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 11:35 EDT Hi, Thank you for your confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 3:35 PM

New

[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 11:20 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 3:20 PM

New

[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 11:03 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 3:03 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:59 EDT Hi, Thank you for your confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 2:59 PM

New

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

Urgent Correction Required – Partner Back Office Login Redirect Hi Team, I need an important correction made to the Momentum Network Partner Back Office login flow at bo.momentumnetwork.net. Currently, when a Partner enters bo.momentumnetwork.net

Momentum Network <support@momentumnetwork.net>

Sep 1, 2026, 2:42 PM

New

[Sun Soft Inc] Re: Ticket: 379282257 – User: JohnFong – ID: 011.000.000.015 – Recurring purchase issue with Joey Restaurant E-Gift Card

##- Please type your reply above this line -## Your request (202530293) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:38 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 2:38 PM

New

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

Confirmed On Tue, Sep 1, 2026 at 10:28 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email.

Momentum Network <support@momentumnetwork.net>

Sep 1, 2026, 2:38 PM

New

Re: [Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

Confirmed On Tue, Sep 1, 2026 at 10:27 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email.

Momentum Network <support@momentumnetwork.net>

Sep 1, 2026, 2:37 PM

New

[Sun Soft Inc] Re: Ticket:1978841830 - Username: Aibooster - ID: 061.000.000.098 - Missing 5% Direct Commissions (DC) for Legacy PROMO Packages

##- Please type your reply above this line -## Your request (202530270) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 2:32 PM

New

[Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:29 EDT Hi, Thank you for your confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 2:29 PM

New

[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:28 EDT Hi, Thank you for your confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 2:28 PM

New

[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:27 EDT Hi, Thank you for your confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 2:27 PM

New

[Sun Soft Inc] Re: Ticket: 1590126379 – User: Igotit – ID: 011.000.000.191 – Discrepancy between Career Points and Personal Points

##- Please type your reply above this line -## Your request (202530289) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 09:33 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 1:33 PM

New

[Sun Soft Inc] Re: Valid UAE IBAN Rejected – fromseedstopines – ID 971.000.000.517

##- Please type your reply above this line -## Your request (202530297) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 09:28 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 1:28 PM

New

[Sun Soft Inc] Re: Ticket#164413056 - username: Mirage - ID: 011.000.000.157 - Pending Gift Card Purchase & Career Qualification

##- Please type your reply above this line -## Your request (202530277) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 09:27 EDT Hi, We have reviewed the pending

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 1:27 PM

New

[Sun Soft Inc] Re: URGENT – Full Reversal Required for Two Member Purchases

##- Please type your reply above this line -## Your request (202530296) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 09:18 EDT Hi, Kindly check the latest upda

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 1:18 PM

New

Re: [Sun Soft Inc] URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

Dear Laszlo, Sorry for the late response on this, hope you had a great summer vacation. Totally hear you on this. Going forward, we’ll make sure you get at least a week’s heads-up on any major scheduled maintenance, so you have enough time to keep y

David C <david@sunsoftny.com>

Sep 1, 2026, 1:02 PM

New

Last PreLaunch preps

Hi, 1. Please change the registration confirmation email text to the one below and please make sure, that it is a proper/professional looking HTML email in the M&S design according to style guide and brand book. At this moment, the attached email

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Sep 1, 2026, 1:00 PM

New

[Sun Soft Inc] Re: Ticket#1766104699 - username: Allnutt - ID: 011.000.000.186 - Empire Pack Staking / Wallet Balance Issue

##- Please type your reply above this line -## Your request (202530286) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 08:50 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 12:50 PM

New

Tillo Account Access Issue

Hello Matthew, We hope you’re doing well. We are currently trying to access the Tillo account, but both Steve and Sam are unable to log in. Could you please remove the following accounts and add them back so we can try accessing the platform agai

QAG <qag@sunsoftny.com>

Sep 1, 2026, 12:08 PM

New

[Sun Soft Inc] Re: Ticket#2116259999 - username: Scott - ID: 001.000.000.278 - Bank Wire Transfer Option for Booster Int. Shares

##- Please type your reply above this line -## Your request (202530283) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 07:35 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 11:36 AM

New

[Sun Soft Inc] Re: report

##- Please type your reply above this line -## Your request (202530298) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 07:33 EDT HI, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 11:33 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: P2P Transfer

##- Please type your reply above this line -## Your request (202530299) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 07:31 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 11:31 AM

New

[Sun Soft Inc] Re: ticket#894737074 - username: TRCuster - ID: 001.000.000.208 - Booster VPN Frequent Disconnection Issue

##- Please type your reply above this line -## Your request (202530284) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:45 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 10:46 AM

New

[Sun Soft Inc] Re: URGENT: Crown Council Top 15 Pin Update Effective September 1

##- Please type your reply above this line -## Your request (202530294) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:44 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 10:44 AM

New

[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:43 EDT Hi, Thank you for your feedback.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 10:43 AM

New

[Sun Soft Inc] Re: Ticket: 889115582 - Username: ltania23 - ID: 001.000.002.968 - Pending Publix USA Gift Card Order

##- Please type your reply above this line -## Your request (202530280) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:27 EDT Hi, We have reviewed the pending

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 10:27 AM

New

[Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

##- Please type your reply above this line -## Your request (202530251) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:17 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 10:17 AM

New

[Sun Soft Inc] Re: Ticket#1956800764 - username: Igotit - ID: 011.000.000.191 - Received: Gift Card Purchase Issue for Career Qualification

##- Please type your reply above this line -## Your request (202530278) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 05:54 EDT Hi, We have reviewed the eGift c

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 9:55 AM

New

Re: [Sun Soft Inc] Re: P2P Transfer

Hi Team, P2P transfer: Thank you for the updates, Kindly advise if this module is already implemented and active. Partner In Success Anoop Lal Project Manager - Sales and Marketing Australasia and North America anooplal@optusnet.com.au Mobil

Anoop Lal <k10construct@gmail.com>

Sep 1, 2026, 9:18 AM

New

report

Hi @Support Team - Sun Soft Inc I can't download the report; it just opens a blank white window: Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Sep 1, 2026, 8:39 AM

New

[Sun Soft Inc] Re: ticket#260826809 - username: dustindbeattie - ID: 011.000.000.165 - Flexible Staking RPC Error

##- Please type your reply above this line -## Your request (202530290) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 04:31 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 8:31 AM

New

[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 04:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 8:19 AM

New

[Sun Soft Inc] Re: Remove Incorrect $5,000 Merchant Balance and Deactivate Merchant Account | kezymalia | ID 001.000.006.628

##- Please type your reply above this line -## Your request (202530272) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 04:06 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 8:06 AM

New

FW: [Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

Hi David, I would really appreciate a feedback from you personally. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconunity.com Rech

laszlo@myconunity.com <laszlo@myconunity.com>

Sep 1, 2026, 8:05 AM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Delete users

##- Please type your reply above this line -## Your request (202530268) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 03:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 7:38 AM

New

Re: Valid UAE IBAN Rejected – fromseedstopines – ID 971.000.000.517

Please add the following information to the existing withdrawal-account ticket for Anastasia: Username: fromseedstopines ID: 971.000.000.517 Location and Bank Country: United Arab Emirates The user clarified that she is located in the UAE and is addin

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 1, 2026, 7:31 AM

New

Valid UAE IBAN Rejected – fromseedstopines – ID 971.000.000.517

Hi, Please review an issue affecting Anastasia while setting up a Bankwire withdrawal account. Affected User: Anastasia Aldaeva Username: fromseedstopines ID: 971.000.000.517 Country: United Arab Emirates Area: Product Suite → Setup New Withdrawal A

Bric Zaldivar <bric.zaldivar@booster.eco>

Sep 1, 2026, 7:29 AM

New

[Sun Soft Inc] Re: Ticket: 145834428 – User: ease – ID: 061.000.000.286 – Manual Affiliate Link Request (Owen Mellon - Andrea)

##- Please type your reply above this line -## Your request (202530287) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 02:45 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 6:45 AM

New

[Sun Soft Inc] Re: September 1st Launch – Approved Modules Deployment

##- Please type your reply above this line -## Your request (202530291) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 01:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Sep 1, 2026, 5:08 AM

New

[Sun Soft Inc] Re: URGENT – Full Reversal Required for Two Member Purchases

##- Please type your reply above this line -## Your request (202530296) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 23:47 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 3:47 AM

New

[Sun Soft Inc] Re: EXTREME EMERGENCY – Career Points Reset Before End of Production Month

##- Please type your reply above this line -## Your request (202530295) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 23:00 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Sep 1, 2026, 3:00 AM

New

URGENT – Full Reversal Required for Two Member Purchases

Hi Team! We have a major issue with two new members. Both members have changed their minds and requested full refunds. Unfortunately, there is nothing we can do to prevent this, so we will process the refunds back to their credit cards. Because thes

Matt Ferk <Matt.Ferk@booster.eco>

Sep 1, 2026, 2:35 AM

New

Re: Google Play Console – Bank Deposit Verification Required

Hi! The Google micro-deposit arrived this afternoon, and the account has now been successfully verified. Thank you! From: QAG <qag@sunsoftny.com> Date: Monday, August 31, 2026 at 4:55 PM To: Matt Swanson <matthew.swanson@booster.eco> Cc: M

Matt Ferk <Matt.Ferk@booster.eco>

Sep 1, 2026, 2:07 AM

New

EXTREME EMERGENCY – Career Points Reset Before End of Production Month

It is currently 9:00 PM EST, and the countdown clock correctly shows that there are still 3 hours remaining in the August production month. However, a couple of hours ago, all Career Points already reset to zero. Members are blowing up our phones and a

Matt Ferk <Matt.Ferk@booster.eco>

Sep 1, 2026, 1:22 AM

New

Re: Booster Companion Mobile App

Hi team, Thanks for your response and for the updated build. We tested on a physical Android device this time (Matt, Bric and me), covering Issue #25 and the Voice Chat follow-up. Attached is the report, and we'll send the screen recordings separately.

Hazel Del Fierro <hazel.delfierro@booster.eco>

Sep 1, 2026, 12:55 AM

New

URGENT: Crown Council Top 15 Pin Update Effective September 1

Hi Team, Please make sure the following Crown Council update is completed tonight immediately after the current period closes at 11:59 PM ET on August 31, 2026. The Top 15 Partners who finish in the first 15 positions of the Crown Council at the off

Momentum Network <support@momentumnetwork.net>

Sep 1, 2026, 12:39 AM

New

Ticket: 379282257 – User: JohnFong – ID: 011.000.000.015 – Recurring purchase issue with Joey Restaurant E-Gift Card

Hi Team, Please check the following case: * Username: JohnFong * ID: 011.000.000.015 * Ticket Number: 379282257 * Issue Summary: The user is experiencing a recurring issue when attempting to purchase a Joey Restaurant E-Gift Card fo

Jose Genovese <jose.genovese@booster.eco>

Sep 1, 2026, 12:38 AM

New

Google Play Console – Bank Deposit Verification Required

Hello Matthew, We are currently completing the bank account verification required for the Google Play Console. Google has sent a small verification deposit to the Checking account ending in 551, dated August 29. To complete the verification, we need

QAG <qag@sunsoftny.com>

Aug 31, 2026, 8:55 PM

New

URGENT: Crown Council Reset, Cruise Up Contest Removal & Final Reports

Hi Team, Please treat this as an urgent priority for today, August 31, 2026. We need you to verify and ensure that the following actions are completed correctly across all Momentum Network platforms: 1. Crown Council – Points Reset *

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 8:26 PM

New

Re: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

Terms & Conditions Still Missing from Current Momentum Network Website Hi, Thank you for the update. I reviewed the current Momentum Network website, and I still do not see the Momentum Network Optima Membership Client Terms and Conditions availa

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 8:02 PM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Delete users

Hi, How did you “delete” the commissions? Did they just vanish as they have never existed or did you subtract them? Considering, that this will keep happening in the future and people rightfully so will at some point ask why is money disappearing from

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 31, 2026, 8:01 PM

New

Re: [Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

Additional Corrections Required – Staging Demo Account Hi, Thank you for completing the recent updates. I reviewed the staging demo account, and there are still a few additional corrections that need to be made before we can provide final approval.

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 7:59 PM

New

Re: [Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

Hi, Thank you again for preparing and sending the 2025 Affiliate Population and Compensation Excel file. After reviewing the file in detail, we need several additions and corrections before we can use the data to prepare Momentum Network's first off

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 7:56 PM

New

Re: [Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

Income Disclosure & Rules of Conduct – English and Spanish Versions Hi, I have attached the finalized Income Disclosure documents in two separate versions: one completely in English and one completely in Spanish. Please update the website and all

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 7:42 PM

New

Re: [Sun Soft Inc] Re: September 1st Launch – Approved Modules Deployment

Hi everyone, Thank you for the update and thank you to everyone on the SunSoft team for all of the work and coordination that went into getting the approved modules configured and ready for the September 1st launch. I’m hopeful everything goes smoothly

Matt Swanson <matthew.swanson@booster.eco>

Aug 31, 2026, 7:33 PM

New

[Sun Soft Inc] Re: September 1st Launch – Approved Modules Deployment

##- Please type your reply above this line -## Your request (202530291) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 15:31 EDT Hello Matthew, Based on your ap

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Aug 31, 2026, 7:31 PM

New

ticket#260826809 - username: dustindbeattie - ID: 011.000.000.165 - Flexible Staking RPC Error

Hi team, A user is unable to stake BTEC tokens on the Web3 Flexible Staking portal due to smart contract RPC / paymaster execution failures. User Details & Screenshots Provided: * Wallet Address: 0x1d5d8796Da6F2F53C00fb8c480E99f7cE49685E * A

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 31, 2026, 7:23 PM

New

Ticket: 1590126379 – User: Igotit – ID: 011.000.000.191 – Discrepancy between Career Points and Personal Points

Hi Team, Please check the following case: * Username: Igotit * ID: 011.000.000.191 * Ticket Number: 1590126379 * Issue Summary: The user is experiencing a point balance discrepancy on their account. While their Career Points correct

Jose Genovese <jose.genovese@booster.eco>

Aug 31, 2026, 7:19 PM

New

Re: [Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center

Approved El lun, 31 ago 2026 a la(s) 11:31 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 7:07 PM

New

Re: [Sun Soft Inc] Re: Remove Incorrect $5,000 Merchant Balance and Deactivate Merchant Account | kezymalia | ID 001.000.006.628

Hi Team, Thank you for the update and for confirming the previous adjustments. To confirm what's needed on this ticket: 1. Remove the remaining incorrect balance from the Merchant Wallet. Current balance shown is $3,000 (Others $5,000 minus the $2,

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 31, 2026, 6:21 PM

New

Ticket#2120470082 - username:fatousarr225 - ID: 001.000.006.053 - Staking Assistance Request

Hi team, A user is reporting an issue where their token staking attempts are failing without completing. Issue Details: * User Request: Trying to stake BTEC tokens on the platform, but the transaction process is unsuccessful. * Problem: Gene

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 31, 2026, 6:12 PM

New

Re: Booster Companion Mobile App

Hi Hazel, Thank you for the update. We’ll wait for your feedback after testing Issue #25 and the updated social login flow on the physical device. Regarding a dedicated Android test device, we would recommend going with a mid-range Samsung Galaxy A-

QAG <qag@sunsoftny.com>

Aug 31, 2026, 5:56 PM

New

Re: Booster Companion Mobile App

Hi, Thank you for the update. We’ll wait for your feedback after testing Issue #25 and the updated social login flow on the physical device. Regarding a dedicated Android test device, we would recommend going with a mid-range Samsung Galaxy A-series

QAG <qag@sunsoftny.com>

Aug 31, 2026, 5:55 PM

New

Re: Booster Companion Mobile App

Hi, Thank you for the update. We’ll wait for your feedback after testing Issue #25 and the updated social login flow on the physical device. Regarding a dedicated Android test device, we would recommend going with a mid-range Samsung Galaxy device,

QAG <qag@sunsoftny.com>

Aug 31, 2026, 5:53 PM

New

Ticket: 145834428 – User: ease – ID: 061.000.000.286 – Manual Affiliate Link Request (Owen Mellon - Andrea)

Hi team, Please check the following case: * Username: ease * ID: 061.000.000.286 * Ticket Number: 145834428 User ease is requesting an update to her affiliate organization/downline. Details: * Sponsor: Andrea * New Affiliate

Jose Genovese <jose.genovese@booster.eco>

Aug 31, 2026, 5:53 PM

New

Ticket#1766104699 - username: Allnutt - ID: 011.000.000.186 - Empire Pack Staking / Wallet Balance Issue

Hi team, A user is unable to stake tokens from their Empire Pack because the Staking Dashboard is recognizing the connected Smart Wallet as a new/empty wallet. User Details: * Wallet Address: 0x0ed00f9485CD92B22d28739141db1c71360A38F * Issue

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 31, 2026, 5:32 PM

New

Ticket: 311790018 - Username: MartyS - ID: 011.000.000.114 - Airdrop Token Claim Issue

Hi team, Please check the following case: User MartyS is encountering a Web3 contract error payload when attempting to claim airdrop BTEC tokens. User Details: * Name: MartyS * Wallet: 0xC5640Cef81181Ba26DB8b02e6c9Ca4593f3CF100 * Claima

Jose Genovese <jose.genovese@booster.eco>

Aug 31, 2026, 5:27 PM

New

ticket#894737074 - username: TRCuster - ID: 001.000.000.208 - Booster VPN Frequent Disconnection Issue

Hi team, User Trina Custer is experiencing frequent and automatic disconnections with her Booster VPN service. User Details: * Name: Trina Custer * Subscription: Active Booster VPN subscriber (3+ months) * Issue: The VPN disconnects ran

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 31, 2026, 5:20 PM

New

Re: Booster Companion Mobile App

Hi team, Thanks for the update. We'll test both items today - the Issue #25 (avatar) retest on a physical device, and the new APK with the updated social login design - and get back to you with feedback. One question on our end: since I've now run i

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 31, 2026, 5:16 PM

New

Ticket#2116259999 - username: Scott - ID: 001.000.000.278 - Bank Wire Transfer Option for Booster Int. Shares

Hi team, A user is unable to complete a purchase of 5 Booster Int. shares ($5,000 USD) via Bank Wire Transfer. Issue Details: * Transaction: 5 Shares @ $1,000 USD = $5,000 USD * Problem: Although Bank Wire Transfer is listed under "Accepted

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 31, 2026, 5:11 PM

New

Ticket: 696802771 - Username: JohnFong - ID: 011.000.000.015 - Smart Wallet Connection Issue

Hi team, Please check the following case: User JohnFong is unable to connect his Web3 smart wallet to the Staking Dashboard after multiple attempts. User Details: * Name: JohnFong * Wallet Address: 0xA7f8B26AdB4714AB3e2e310cA6889329237b9852

Jose Genovese <jose.genovese@booster.eco>

Aug 31, 2026, 5:08 PM

New

Ticket: 1032528484 - Username: markusfong99 - ID: 011.000.000.646 - BTEC Staking Balance Mismatch

Hi team, Please check the following case: User Markus is experiencing a wallet balance sync error when trying to stake BTEC tokens in the Gold Tier. User Details: * Name: Markus * Email: markus.fong99@gmail.com * Wallet: 0x6b04F5EF670b

Jose Genovese <jose.genovese@booster.eco>

Aug 31, 2026, 5:06 PM

New

Ticket: 889115582 - Username: ltania23 - ID: 001.000.002.968 - Pending Publix USA Gift Card Order

Hi team, Please check the following case: A user is reporting a pending gift card purchase transaction. Transaction Details: * Merchant: Publix USA * Amount: $100.00 USD * Purchase Date: Aug 27, 2026 at 01:05 PM * Payment Method:

Jose Genovese <jose.genovese@booster.eco>

Aug 31, 2026, 5:01 PM

New

Ticket#1380011366 - username: yakwar - ID: 001.000.002.879 - BTEC Token Balance Audit

Hi team, User Yvonne Akwar is reporting a discrepancy in her available (unstaked) BTEC token balance calculation after purchasing packages. User Details: * Name: Yvonne Akwar * Email: yakwar@yahoo.com * Replicated Link / Username: yakwa

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 31, 2026, 4:55 PM

New

Ticket#1956800764 - username: Igotit - ID: 011.000.000.191 - Received: Gift Card Purchase Issue for Career Qualification

Hi team, A user is trying to purchase an additional $200.00 CAD in gift cards to complete their qualification for Career Level 1, but subsequent purchase attempts are failing. Issue Details: * Goal: Purchase $200.00 CAD more in gift cards for Car

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 31, 2026, 4:43 PM

New

Ticket#164413056 - username: Mirage - ID: 011.000.000.157 - Pending Gift Card Purchase & Career Qualification

Hi team, User Mirage is reporting a pending gift card purchase transaction that is blocking their qualification. User Details: * Name: Mirage * Email: mirage500f@hotmail.com * ID: 011.000.000.157 * Issue: A gift card purchase for L

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 31, 2026, 4:39 PM

New

Ticket: 463913284 - Username: Mirage - ID: 011.000.000.157 - Staking Minimum Amount Issue

Hi team, User Mirage is unable to stake their BTEC tokens due to a tier threshold validation error. User Details: * Name: Mirage * Email: mirage500f@hotmail.com * ID: 011.000.000.157 * Wallet: 0x36339d04D9D061eaFc38cB3B7E7272aDf933

Jose Genovese <jose.genovese@booster.eco>

Aug 31, 2026, 4:32 PM

New

Ticket#1001324930 - username: BillCook - ID: 001.000.000.207 - Staking Assistance

Hi Team! User BillCook is having trouble staking his tokens for the 1-year / 30% option. User Details: * Name: William Cook * Email: billcookceo@gmail.com * Issue: Wallet is already connected, but the 1-year / 30% staking process fa

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 31, 2026, 4:26 PM

New

[Sun Soft Inc] Re: Remove Incorrect $5,000 Merchant Balance and Deactivate Merchant Account | kezymalia | ID 001.000.006.628

##- Please type your reply above this line -## Your request (202530272) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 12:21 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 4:21 PM

New

Ticket#265759201 - username: harveytilton - ID: 001.000.000.019 - eWallet Credits & Ignite Package Status

Hi team, A user is reporting multiple issues regarding eWallet credits and their Ignite package status. Issue Details: * Credit Issue: User purchased $200.00 USD on 08/25/2026 (credited to eWallet) and an additional $10.00 USD today. However, t

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 31, 2026, 4:16 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Delete users

##- Please type your reply above this line -## Your request (202530268) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 12:14 EDT Hi, We are able to delete the m

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 4:14 PM

New

Ticket:108992657 - Username: lillytcorner - ID: 001.000.003.232 - BTEC Staking Balance Issue

Hi team, User Lilian is encountering an issue while trying to stake BTEC tokens after the migration process. Issue Details: * User: lillytcorner * Error: Receiving a message saying she has "zero BTEC" when attempting to stake. Action Requi

Jose Genovese <jose.genovese@booster.eco>

Aug 31, 2026, 4:13 PM

New

Remove Incorrect $5,000 Merchant Balance and Deactivate Merchant Account | kezymalia | ID 001.000.006.628

Hi Team, Please assist with an urgent wallet correction for the following member: Username: kezymalia ID: 001.000.006.628 The member accidentally deposited $5,000 into her Merchant Wallet instead of her Affiliate Wallet. Since August 31 is the final d

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 31, 2026, 3:57 PM

New

Ticket: 1195339528 - Username: kyte - ID: 061.000.000.239 - FCM Staking Wallet Alignment

Hi team, User Kyte reported a wallet mismatch on the FCM staking page. Issue Details: * Affected User: Kyte * Incorrect Wallet Displayed: 0x63f695E696885C0CfF5E4307B5C4BF9Fa8E346E6 (belongs to family member KES | kestrel@aibooster.com.au |

Jose Genovese <jose.genovese@booster.eco>

Aug 31, 2026, 3:49 PM

New

Re: [Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

Confirmed On Mon, Aug 31, 2026 at 10:59 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 3:45 PM

New

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

Confirmed On Mon, Aug 31, 2026 at 8:11 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email.

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 3:43 PM

New

[Sun Soft Inc] Re: Urgent: Google Authenticator QR Code Not Triggered | fromseedstopines | 971.000.000.517

##- Please type your reply above this line -## Your request (202530254) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 11:43 EDT Hi, We have reviewed the report

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 3:43 PM

New

[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 11:42 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 3:42 PM

New

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

Confirmed On Mon, Aug 31, 2026 at 6:12 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email.

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 3:42 PM

New

Ticket:1978841830 - Username: Aibooster - ID: 061.000.000.098 - Missing 5% Direct Commissions (DC) for Legacy PROMO Packages

Hi Team, Sponsor Aibooster is asking about the 5% Direct Commission (DC) payout for 3 Legacy PROMO Package purchases made by downline members. Downline Details: 1. KES | kestrel@aibooster.com.au | ID: 61.000.000.114 2. KYTE | kyte@aibooster.co

Jose Genovese <jose.genovese@booster.eco>

Aug 31, 2026, 3:31 PM

New

[Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center

##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 11:31 EDT Hi, Thank you for your clarific

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 3:31 PM

New

Ticket: 1395012109 - Username: Petrock65 - ID: 011.000.000.070 - User Staking Inquiry / Smart Wallet Transfer Creation

Hi Team, A user reported an issue/confusion while attempting to stake 230,000 BTEC tokens. Issue Details: * Attempted Action: Staking 230,000 BTEC tokens. * User Concern: The system initiated a process/transfer to a newly generated wallet ad

Jose Genovese <jose.genovese@booster.eco>

Aug 31, 2026, 3:24 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

##- Please type your reply above this line -## Your request (202530241) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 11:11 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 3:11 PM

New

[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 10:59 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 2:59 PM

New

[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 09:57 EDT Hi, Please find the attached sp

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 1:57 PM

New

[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 09:54 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 1:54 PM

New

[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 09:46 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 1:46 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

Hi @Support Team - Sun Soft Inc Please enable all Spanish emails. We are also not receiving emails about payout requests: https://drive.google.com/drive/folders/1hL4wBS6Birk8OT0MSqHWmPywm6zP5sVH?usp=sharing And please also make sure that Google+ (w

István Ringhoffer <ringi.teszt@gmail.com>

Aug 31, 2026, 1:24 PM

New

RE: [Sun Soft Inc] Re: Delete users

Hi, Yes, change cb377960's sponsor to ms390826 upon deletion of the two. Projected commissions are not relevant, they can remain. But since we are refunding both of them, we definitely need at least the 50€ for direct sponsor and the 10€ for Level 1

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 31, 2026, 1:21 PM

New

[Sun Soft Inc] Re: query from community member

##- Please type your reply above this line -## Your request (202530265) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 08:12 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 12:12 PM

New

[Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 08:11 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 12:11 PM

New

Re: [Sun Soft Inc] Re: query from community member

Much appreciated Thank you On 31.8.2026 12:34 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530265) has been updated. To add additional comments, reply to this email. Suppo

Saima Chaudhury - COO <saima.c@gng.community>

Aug 31, 2026, 11:45 AM

New

[Sun Soft Inc] Re: query from community member

##- Please type your reply above this line -## Your request (202530265) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 07:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 11:34 AM

New

[Sun Soft Inc] Re: Platform Review Required: Recurrent eGift Card Fulfillment Failures | Joey's Restaurants, Cactus Club and Sobeys

##- Please type your reply above this line -## Your request (202530259) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 07:24 EDT Hi, We have reviewed the eGift

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 11:25 AM

New

[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 06:12 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 10:12 AM

New

query from community member

Hi team; Please look into the following query: The Green Bundle with Voucher No. L3X3PAU8A6, which I intended to register under ID: iwaki369, was somehow registered under ID: aiko369. The correct ID for this registration is iwaki369. Would it

Saima Chaudhury - COO <saima.c@gng.community>

Aug 31, 2026, 9:43 AM

New

[Sun Soft Inc] Re: Urgent Wallet Transfer Request – kezymalia – ID 001.000.006.628

##- Please type your reply above this line -## Your request (202530263) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 05:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 9:38 AM

New

[Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

##- Please type your reply above this line -## Your request (202530251) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:51 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 7:52 AM

New

[Sun Soft Inc] Re: Multiple Users Unable to Stake BTEC | JohnFong | ID 011.000.000.015

##- Please type your reply above this line -## Your request (202530261) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 7:35 AM

New

[Sun Soft Inc] Re: eGift Card Purchase Blocked by Incomplete Plaid KYC Flow | Mycelium | ID 011.000.000.193

##- Please type your reply above this line -## Your request (202530260) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:16 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 7:16 AM

New

[Sun Soft Inc] Re: Booster App & Booster Ignite App Design

##- Please type your reply above this line -## Your request (202530191) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:13 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 7:13 AM

New

[Sun Soft Inc] Re: Career Level and CP Display Review | Igotit ID 011.000.000.191 | Mycelium ID 011.000.000.193

##- Please type your reply above this line -## Your request (202530262) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:11 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 7:11 AM

New

[Sun Soft Inc] Re: Multiple Users Unable to Stake BTEC | JohnFong | ID 011.000.000.015

##- Please type your reply above this line -## Your request (202530261) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:02 EDT Hi, Kindly review the updates b

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 7:02 AM

New

[Sun Soft Inc] Re: eGift Card Purchase Shows Insufficient Funds | JohnFong | ID 011.000.000.015

##- Please type your reply above this line -## Your request (202530258) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 02:50 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 31, 2026, 6:50 AM

New

Re: [Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

Hi Team, Thank you for the update. Regarding the remaining content, please note the following: The updated Terms & Conditions and Privacy Policy were already provided to you in a previous email. You may proceed with implementing those approved ve

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 1:33 AM

New

Re: [Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

Hi Team, Thank you for providing the MAC customer demo account. I reviewed the platform and there are several items that need to be corrected. Please make the following changes to the demo account: 1. Remove “Credit Restoration Activation.” T

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 1:29 AM

New

Re: [Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

Hi Team, Thank you for the update. Unfortunately, there has been a complete misunderstanding regarding my previous request. I never instructed you to use that information as the actual Income Disclosure or to publish it on the platform. The infor

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 1:23 AM

New

Re: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

Hi Team, Thank you for the update. You provided the staging links so I could review the updated Terms and Conditions and Privacy Policy; however, I was not provided with the username and password required to access the staging environment. At this t

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 1:21 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

Hi Team, Thank you for the update. We have reviewed the staging environment, and everything looks good from our side. You may proceed with implementing the changes in the production environment. Please also make sure that this section remains con

Momentum Network <support@momentumnetwork.net>

Aug 31, 2026, 1:19 AM

New

Re: [Sun Soft Inc] Re: Booster App & Booster Ignite App Design

Hi Team, Please find attached the latest approved Booster Ignite app icon assets in both treatments: * White/light version * Black/dark version For now, please use only the base Booster Ignite versions for the app. We have also included th

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 30, 2026, 12:23 PM

New

Urgent Wallet Transfer Request – kezymalia – ID 001.000.006.628

Hi Team, Please urgently assist with transferring $2,000 from the affected customer’s Merchant Wallet to her Affiliate Wallet. The customer would like to use these funds to purchase an additional $2,000 in tokens, bringing her total token purchases to $

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 30, 2026, 11:52 AM

New

Career Level and CP Display Review | Igotit ID 011.000.000.191 | Mycelium ID 011.000.000.193

Hi Team, Please review the Career Level and Career Point information displayed for the following accounts. Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Account 1 Affected Customer: Marie Bob Username: Igotit ID: 011.000.000

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 30, 2026, 11:49 AM

New

Multiple Users Unable to Stake BTEC | JohnFong | ID 011.000.000.015

Hi Team, Please urgently review reports of multiple users being unable to stake their BTEC. Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Primary Account: Username: JohnFong ID: 011.000.000.015 Issue Summary: John Fong was

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 30, 2026, 11:42 AM

New

eGift Card Purchase Blocked by Incomplete Plaid KYC Flow | Mycelium | ID 011.000.000.193

Hi Team, Please review the following Plaid KYC issue: Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Affected Customer: Rosemarie “Rose” Plummer Username: Mycelium ID: 011.000.000.193 Issue Summary: Rose selected an Airbnb e

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 30, 2026, 11:41 AM

New

Re: [Sun Soft Inc] Re: Urgent: Google Authenticator QR Code Not Triggered | fromseedstopines | 971.000.000.517

Hi Team, Please urgently review the following account: Issue referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Affected Customer: Username: fromseedstopines ID: 971.000.000.517 Country: United Arab Emirates Account: https://aff

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 30, 2026, 11:33 AM

New

Platform Review Required: Recurrent eGift Card Fulfillment Failures | Joey's Restaurants, Cactus Club and Sobeys

Hi Team, Please conduct a deeper review of recurring eGift card failures affecting multiple customers. Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Affected Brands: * Joey's Restaurants Canada * Cactus Club Cafe

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 30, 2026, 11:33 AM

New

eGift Card Purchase Shows Insufficient Funds | JohnFong | ID 011.000.000.015

Hi Team, Please review the following eGift card purchase issue: Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Affected Customer: Username: JohnFong ID: 011.000.000.015 Issue Summary: John Fong attempted to purchase an eGift

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 30, 2026, 11:32 AM

New

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

Hi, Thank you for the update. Overall, the Client Portal login page looks great. Please apply the same corrections requested for the Partner Back Office login page: * Make the main image look more natural and realistic, as it currently has a

Momentum Network <support@momentumnetwork.net>

Aug 29, 2026, 8:36 PM

New

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

Hi, Thank you for the update. Overall, everything looks great. However, I would like the main image to look more natural and realistic, as it currently has a very noticeable AI-generated appearance. Please adjust or replace it so it does not look so ar

Momentum Network <support@momentumnetwork.net>

Aug 29, 2026, 8:33 PM

New

Re: [Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

Hi, Thank you for the update. After reviewing the mobile version, please make the following adjustments: * The image appears cropped on mobile devices. Please ensure that the full image is displayed correctly, maintains its proper proportions, a

Momentum Network <support@momentumnetwork.net>

Aug 29, 2026, 8:30 PM

New

See p_s_n__xx, dragon22yy and more in your feed

New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you d

p_s_n__xx on Instagram <follow-suggestions@mail.instagram.com>

Aug 29, 2026, 5:36 PM

New

[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 11:18 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 3:18 PM

New

[Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

##- Please type your reply above this line -## Your request (202530251) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 10:34 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 2:34 PM

New

[Sun Soft Inc] Re: September 1st Launch — Request for Final APK Details and Clarification

##- Please type your reply above this line -## Your request (202530245) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 10:25 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 2:25 PM

New

Re: [Sun Soft Inc] Re: September 1st Launch — Request for Final APK Details and Clarification

Good to go ! Thanks for all your hard work! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Saturday, August 29, 2026 9:55 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <d

Matt Swanson <matthew.swanson@booster.eco>

Aug 29, 2026, 2:21 PM

New

[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 10:09 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 2:09 PM

New

[Sun Soft Inc] Re: September 1st Launch — Request for Final APK Details and Clarification

##- Please type your reply above this line -## Your request (202530245) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 1:55 PM

New

Re: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

Hi, Thank you for the detailed update. I completely understand the issue now, and I believe I’ve identified what was overlooked on our end. It just dawned on me that Neal, the merchant who was conducting the testing, completed the first couple of tests

Matt Swanson <matthew.swanson@booster.eco>

Aug 29, 2026, 1:54 PM

New

[Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:45 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 1:46 PM

New

[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:42 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 1:42 PM

New

[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:41 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 1:41 PM

New

[Sun Soft Inc] Re: Ticket: 549958024 – User: ainana – ID: 061.000.000.240 – Campaign Financing shows 0% despite active CP and Personal Shopping spend

##- Please type your reply above this line -## Your request (202530247) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:32 EDT Hi, We have reviewed the report

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 1:32 PM

New

[Sun Soft Inc] Re: Ticket: 156414514 – User: kyte – ID: 061.000.000.239 – Campaign Financing shows 0% despite active CP and Personal Shopping spend

##- Please type your reply above this line -## Your request (202530246) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 1:18 PM

New

[Sun Soft Inc] Re: Ticket: 441840077 - Username: Aibooster - ID: 061.000.000.098 - Escalation: Web3 Airdrop 2nd Claim Blocked

##- Please type your reply above this line -## Your request (202530244) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 08:36 EDT Hi, Kindly check the update,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 12:36 PM

New

[Sun Soft Inc] Re: Urgent: Google Authenticator QR Code Not Triggered | fromseedstopines | 971.000.000.517

##- Please type your reply above this line -## Your request (202530254) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 07:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 11:56 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: raku 2. Email: raku369@gmail.com 3. New Rank: Emperor Penguine 4. Date: 29th

GNG Community <noreply@gng.community>

Aug 29, 2026, 11:37 AM

New

Urgent: Google Authenticator QR Code Not Triggered | fromseedstopines | 971.000.000.517

Hi Team, Please urgently review the following account: Issue referred by Mr. John Chomyn. Username: johnchomynfcm ID: 011.000.000.003 Affected Customer: Username: fromseedstopines ID: 971.000.000.517 Country: United Arab Emirates Account: https:/

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 29, 2026, 11:31 AM

New

[Sun Soft Inc] Re: Current Campaign

##- Please type your reply above this line -## Your request (202530253) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 07:27 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 11:27 AM

New

Re: [Sun Soft Inc] Re: Current Campaign

Thank you On 29.8.2026 11:25 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530253) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft In

Saima Chaudhury - COO <saima.c@gng.community>

Aug 29, 2026, 11:25 AM

New

[Sun Soft Inc] Re: Current Campaign

##- Please type your reply above this line -## Your request (202530253) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 06:25 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 10:25 AM

New

Current Campaign

Hi team; Please note that the current campaign double tokens on Gold and Silver bundles should run and end at midnight London time on 31st August 2026. We will be in touch with next campaign when we have agreed this with our current leader team. Mu

Saima Chaudhury - COO <saima.c@gng.community>

Aug 29, 2026, 10:09 AM

New

[Sun Soft Inc] Re: Redesign of New Customer and Partner Enrollment Email Notifications

##- Please type your reply above this line -## Your request (202530239) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 06:02 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 10:02 AM

New

[Sun Soft Inc] Re: Redesign of Existing Customer and Momentum Partner Welcome Emails

##- Please type your reply above this line -## Your request (202530240) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 06:01 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 10:01 AM

New

[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 06:00 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 10:01 AM

New

[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 05:56 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 9:56 AM

New

[Sun Soft Inc] Re: September 1st Launch — Request for Final APK Details and Clarification

##- Please type your reply above this line -## Your request (202530245) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 04:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 8:33 AM

New

[Sun Soft Inc] Re: Ticket#1524739566 - user: yvyinno2000 - ID: 001.000.005.571 - Staking Error Issue

##- Please type your reply above this line -## Your request (202530248) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 03:58 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 7:59 AM

New

[Sun Soft Inc] Re: Ticket: 1481550358 – User: joellambert – ID: 001.000.000.020 – Amazon Gift Card stuck on pending status

##- Please type your reply above this line -## Your request (202530243) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 03:55 EDT Hi, We have successfully review

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 7:55 AM

New

[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 03:24 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 7:25 AM

New

[Sun Soft Inc] Re: Ticket#1600409556 - username: markusfong99 - ID:011.000.000.646 - Transferred Funds Not Reflecting in Booster Wallet Balance

##- Please type your reply above this line -## Your request (202530242) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 02:59 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 6:59 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 02:41 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 6:41 AM

New

[Sun Soft Inc] Re: URGENT – Priority #1: Add Michelle Betancourt to Top Superstars

##- Please type your reply above this line -## Your request (202530252) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 01:51 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 29, 2026, 5:51 AM

New

URGENT – Priority #1: Add Michelle Betancourt to Top Superstars

Hi, This request is urgent and must be treated as our number one priority. Please immediately add Michelle Betancourt (ID: 945386) to the Top Superstars for the current month. This update needs to be completed as soon as possible. Please confirm

Momentum Network <support@momentumnetwork.net>

Aug 29, 2026, 1:08 AM

New

Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

Hi Team, We urgently need a new and separate MAC customer demo account for the merchant-processing application currently under review. The existing MAC access was created as a development reference so we could review the improvements being implement

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 11:48 PM

New

Urgent: Implementation of Updated Client Terms and Privacy Policy

Hi Team, Attached are the new and updated documents: * Momentum Network Optima Membership Client Terms and Conditions * Momentum Network Privacy Policy Please replace all previous content and implement these documents across the follow

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 11:11 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

Hi, Thank you for the update. I have just accessed the staging platform using the password recovery information previously provided. However, the platform still appears exactly as it did before, and I am unable to see any of the enhancements or work

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 9:51 PM

New

Re: [Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

Hi, We completed a detailed review of the current Momentum Network + MAC staging website: https://dev.macoptima.com/ The website is not approved for publication or payment-processor review in its current condition. The newly implemented Affili

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 9:41 PM

New

URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

Hi, This request is an urgent priority. We need the complete source data required to prepare Momentum Network’s updated Income Disclosure Statement as quickly as possible. The current public disclosure cannot remain in its present form, and we canno

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 9:41 PM

New

Re: [Sun Soft Inc] Re: Redesign of New Customer and Partner Enrollment Email Notifications

Hi, Thank you for the update. We reviewed both screenshots, and everything looks perfect. Please proceed with the implementation. Kindly ensure that the final emails are visually polished, aesthetically pleasing, and that all images, graphics, and d

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 8:26 PM

New

Re: [Sun Soft Inc] Re: Redesign of Existing Customer and Momentum Partner Welcome Emails

Hi, Thank you for the update. We reviewed both screenshots, and everything looks perfect. Please proceed with the implementation. Kindly ensure that the final emails are visually polished, aesthetically pleasing, and that all images, graphics, and d

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 8:14 PM

New

Ticket#1524739566 - user: yvyinno2000 - ID: 001.000.005.571 - Staking Error Issue

Hi Team, User yvyinno2000 is reporting an error message when attempting to stake BTEC tokens via Smart Wallet. Technical Details: * User: yvyinno2000 * Wallet Type: Smart Wallet * Connected Wallet Address: 0x5359C3A0d5750d9f1B67b9aea9ac

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 28, 2026, 7:02 PM

New

Re: [Sun Soft Inc] Re: Booster App & Booster Ignite App Design

Hi Team, Thank you for the clarification. I want to clarify my request because I believe it may have been interpreted as a request to re-implement a full Light/Dark Mode system throughout the Booster app. That is not what I am requesting. The intended

Matt Swanson <matthew.swanson@booster.eco>

Aug 28, 2026, 5:50 PM

New

Registration demo

​​ Clipchamp ​​

Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>

Aug 28, 2026, 5:37 PM

New

Ticket: 549958024 – User: ainana – ID: 061.000.000.240 – Campaign Financing shows 0% despite active CP and Personal Shopping spend

Hi Team, Please check the following case: * Username: ainana * ID: 061.000.000.240 * Ticket Number: 549958024 * Issue Summary: The user reports that despite having active Career Points (CP 3750) and active Personal Shopping volume (

Jose Genovese <jose.genovese@booster.eco>

Aug 28, 2026, 5:37 PM

New

Ticket: 156414514 – User: kyte – ID: 061.000.000.239 – Campaign Financing shows 0% despite active CP and Personal Shopping spend

Hi Team, Please check the following case: * Username: kyte * ID: 061.000.000.239 * Ticket Number: 156414514 * Issue Summary: The user reports that despite having active Career Points (CP 3750) and active Personal Shopping volume (AU

Jose Genovese <jose.genovese@booster.eco>

Aug 28, 2026, 5:03 PM

New

[Sun Soft Inc] Re: Booster App & Booster Ignite App Design

##- Please type your reply above this line -## Your request (202530191) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 12:56 EDT Hello Matthew, Thank you for th

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 4:57 PM

New

Re: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

Hi Team, Thank you for the update. I spoke with Neal, and he has confirmed that he has Geo-Fencing enabled on his account/device. Based on that, I believe the Geo-Fencing settings are likely configured correctly. This also seems consistent with the fac

Matt Swanson <matthew.swanson@booster.eco>

Aug 28, 2026, 4:45 PM

New

September 1st Launch — Request for Final APK Details and Clarification

Hi Team, As we approach the September 1st launch, we’ve been reviewing the various APKs that have been provided to us. Since we’ve received a large number of different APK versions, I’d like to make sure we get everything organized and have a clear under

Matt Swanson <matthew.swanson@booster.eco>

Aug 28, 2026, 4:43 PM

New

Ticket: 441840077 - Username: Aibooster - ID: 061.000.000.098 - Escalation: Web3 Airdrop 2nd Claim Blocked

Hi Team, Please check the following case: User AI Booster is unable to claim his 2nd Airdrop tokens due to a contract/UI lock. Technical Details: * User: Aibooster * Connected Wallet Address: 0xc3cF908400c7Dc4D1EE2C3024FBb8A9E5bFb78Bc *

Jose Genovese <jose.genovese@booster.eco>

Aug 28, 2026, 4:32 PM

New

Re: [Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center

Hi, Thank you for your message. To clarify, for this request, the only change needed is to the visual design of the Enrollment Center. The Enrollment Center is the section where Partners access and copy their Client Enrollment Link and Partner En

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 4:30 PM

New

Re: [Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

Hi, Thank you for your message. To clarify, the only changes required are to the design and flow of the enrollment links for Clients and Partners. Nothing inside the Partner Back Office needs to be changed. The current Back Office design, navigat

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 4:29 PM

New

Re: [Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

Hi, Thank you for your message. To clarify, in this case I am only requesting a redesign of the Netsoft Admin login page, which is the login page I use to access the Netsoft administrative platform. I am not requesting any changes to the design,

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 4:27 PM

New

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

Hi, Thank you for your message. To clarify, the requested redesign should be implemented only on the login pages for the following: * Momentum Network Partner Back Office login * Momentum Network Client Portal login There is no need t

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 4:25 PM

New

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

Hi, Thank you for your message. To clarify, the requested redesign should be implemented only on the login pages for the following: * Momentum Network Partner Back Office login * Momentum Network Client Portal login There is no need t

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 4:24 PM

New

Ticket: 1481550358 – User: joellambert – ID: 001.000.000.020 – Amazon Gift Card stuck on pending status

Hi Team, Please check the following case: * Username: joellambert * ID: 001.000.000.020 * Ticket Number: 1481550358 * Issue Summary: The user purchased an Amazon gift card on August 18th, 2026. Although payment was completed, the tr

Jose Genovese <jose.genovese@booster.eco>

Aug 28, 2026, 4:16 PM

New

Ticket#1600409556 - username: markusfong99 - ID:011.000.000.646 - Transferred Funds Not Reflecting in Booster Wallet Balance

Hi Team, User markusfong99 reported an issue where funds transferred to his account do not reflect in his active Booster Wallet balance, despite appearing in his transaction history. Transaction Details: * User: markusfong99 * Date: 08/28/20

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 28, 2026, 3:41 PM

New

[Sun Soft Inc] Re: Redesign of New Customer and Partner Enrollment Email Notifications

##- Please type your reply above this line -## Your request (202530239) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 11:36 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 3:36 PM

New

[Sun Soft Inc] Re: September Supercharge — Redesign Summary (Dev Handoff)

##- Please type your reply above this line -## Your request (202530224) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 11:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 3:27 PM

New

[Sun Soft Inc] Re: Redesign of Existing Customer and Momentum Partner Welcome Emails

##- Please type your reply above this line -## Your request (202530240) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 11:18 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 3:18 PM

New

[Sun Soft Inc] Re: GearUp Momentum — Website Red

##- Please type your reply above this line -## Your request (202530216) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 10:53 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 2:53 PM

New

[Sun Soft Inc] Re: Pay & Go Activation – Terms & Conditions & Merchant Popup

##- Please type your reply above this line -## Your request (202530228) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 10:35 EDT Hi, We have successfully implem

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 2:35 PM

New

[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 09:42 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 1:43 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

##- Please type your reply above this line -## Your request (202530241) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 09:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 1:19 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 09:03 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 1:04 PM

New

[Sun Soft Inc] Re: Problems with Coin pea balance.

##- Please type your reply above this line -## Your request (202530231) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 08:46 EDT Hi, Thanks for the details and

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 12:46 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

Hi @Support Team - Sun Soft Inc Sorry for the late reply. The registration and password emails are working properly now, but the “Send Bonus” email is being sent in English, and the “Deduct Bonus” email isn’t arriving at all. Üdvözlettel /

István Ringhoffer <ringi.teszt@gmail.com>

Aug 28, 2026, 10:57 AM

New

[Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center

##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:13 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 8:13 AM

New

[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:11 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 8:11 AM

New

[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:11 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 8:11 AM

New

[Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:08 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 8:08 AM

New

[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:07 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 8:07 AM

New

[Sun Soft Inc] Re: Ticket: 79673441 – User: Wolfe9 – ID: 001.000.000.749 – Starbucks Gift Card stuck on pending status

##- Please type your reply above this line -## Your request (202530232) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 03:18 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 7:18 AM

New

[Sun Soft Inc] Re: Pay & Go Benefits Arrow Adjustment

##- Please type your reply above this line -## Your request (202530229) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 6:42 AM

New

[Sun Soft Inc] Re: Ticket#1285950636 - username: Aibooster - ID: 061.000.000.098 - Share Purchase Verification & Certificate Consolidation Inquiry

##- Please type your reply above this line -## Your request (202530230) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:41 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 6:41 AM

New

[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 6:39 AM

New

[Sun Soft Inc] Re: Sponsor Change Request – Multiple Clients

##- Please type your reply above this line -## Your request (202530233) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:37 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 6:37 AM

New

Redesign of Existing Customer and Momentum Partner Welcome Emails

Hi Team, We need to redesign the two existing automated welcome emails currently sent to newly enrolled customers and Momentum Partners. These notifications already exist and are currently being delivered. We are not requesting new notifications, ne

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 6:19 AM

New

[Sun Soft Inc] Re: September Super Charge Hero Banner (App/Desktop)

##- Please type your reply above this line -## Your request (202530225) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:11 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 6:11 AM

New

Redesign of New Customer and Partner Enrollment Email Notifications

Hi Team, I need the automated email notification that a Momentum Partner receives after enrolling a new customer or a new Momentum Partner to be completely redesigned. The current notification looks outdated and is not consistent with the new visual

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 6:07 AM

New

[Sun Soft Inc] Re: Update Momentum Network Logo Across All Platforms

##- Please type your reply above this line -## Your request (202530218) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 01:28 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 28, 2026, 5:29 AM

New

Netsoft Login Page – Visual Redesign Required

Hi Team, I need the current Netsoft login page redesigned according to the attached reference image. Please note that this request is strictly for a visual and front-end redesign. We are not requesting a new portal, a new access type, or any changes

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 1:49 AM

New

Approved Redesign – Partner Back Office Enrollment Center

Hi Team, We need to update the Enrollment Center located inside the Momentum Network Partner Back Office. When a partner clicks the Enrollment Center/share shortcut from the dashboard, the current link page does not visually match the rest of the Ba

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 12:48 AM

New

Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

Hi Team, Following our latest review, please update the Momentum Network login and enrollment experience according to the attached reference images. These images are the approved visual direction for the design, layout, colors, typography, spacing, spo

Momentum Network <support@momentumnetwork.net>

Aug 28, 2026, 12:35 AM

New

Required Redesign – Momentum Network Client Portal Login Page

Hi Team, In addition to the Partner Back Office login redesign, we also need to completely redesign the login page used by Momentum Network clients. Please use the attached approved client mockup as the exact visual reference. The final implementati

Momentum Network <support@momentumnetwork.net>

Aug 27, 2026, 11:48 PM

New

Required Redesign – Momentum Network Partner Back Office Login Page

Hi Team, We need to completely redesign the Momentum Network Partner Back Office login page. Please use the attached approved mockup as the exact visual reference. The final page should match it as closely as possible in its layout, proportions, typ

Momentum Network <support@momentumnetwork.net>

Aug 27, 2026, 11:43 PM

New

Grok Build now automates your workflows

Grok 4.6, our frontier model, can now automate your workflows ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏

SpaceXAI <updates@email.api.x.ai>

Aug 27, 2026, 11:22 PM

New

Re: [Sun Soft Inc] Re: App Store Submission and Launch Timeline

Hi team, Following up on Ticket 202530192. We completed real-device retesting on the outstanding items and have updates below. #46 (Plaid bank connection) — Confirmed fixed. Tested on a Samsung Galaxy A06 (Android 16, WiFi): the full Plaid flow load

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 27, 2026, 9:36 PM

New

Sponsor Change Request – Multiple Clients

Hi Team, I need your assistance with a sponsor change for the following clients: * Emeli Altagracia Fragoso Cruz – ID 340492 * Kiara Miguelina Padron German – ID 792458 * Dilenia Betances – ID 564083 * Maria Estela Hernandez

Momentum Network <support@momentumnetwork.net>

Aug 27, 2026, 8:01 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

Hi, Thank you for your message. Instead of the walkthrough video, you can use the following site as the visual reference and inspiration for how we would like the implementation to look and function: https://mac-admin-visual.kevin-velazq-7850.cha

Momentum Network <support@momentumnetwork.net>

Aug 27, 2026, 6:28 PM

New

Re: [Sun Soft Inc] Re: Update Momentum Network Logo Across All Platforms

Confirmed El jue, 27 ago 2026 a la(s) 6:05 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530218) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 27, 2026, 6:24 PM

New

Ticket: 79673441 – User: Wolfe9 – ID: 001.000.000.749 – Starbucks Gift Card stuck on pending status

Hi Team, Please check the following case: * Username: Wolfe9 * ID: 001.000.000.749 * Ticket Number: 79673441 * Issue Summary: The user purchased a $50 Starbucks eGift card on August 26th, 2026. The order status has remained stuck on

Jose Genovese <jose.genovese@booster.eco>

Aug 27, 2026, 6:08 PM

New

Re: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

New Pay & Go Test Transactions – Neal Savino - August 27th Hi Team, Neal Savino has created three additional Pay & Go test transactions, each for $10: * 11:10 AM CT * 11:35 AM CT * 12:14 PM CT Could you please track these transaction

Matt Swanson <matthew.swanson@booster.eco>

Aug 27, 2026, 5:45 PM

New

Problems with Coin pea balance.

Hi Team! We need to process payouts through CoinPea, and to do that I need to exchange our BTEC balance for USDT. CoinPea currently shows that most of our balance is in BTEC (approximately $3,400). However, when I go to the wallet to transfer the BT

Matt Ferk <Matt.Ferk@booster.eco>

Aug 27, 2026, 4:55 PM

New

See what jeevan_padmakumar and 8 others shared

Catch up on Instagram jeevan_padmakumar, xstonedape and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these emai

jeevan_padmakumar on Instagram <posts-recaps@mail.instagram.com>

Aug 27, 2026, 4:40 PM

New

Re: [Sun Soft Inc] Re: September Super Charge Hero Banner (App/Desktop)

Looks good! Please release on August 1 midnight Best Regards, ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, August 27, 2026 12:03 PM To: Matt Swanson <matthew.swanson@booste

Matt Swanson <matthew.swanson@booster.eco>

Aug 27, 2026, 4:27 PM

New

Re: [Sun Soft Inc] Re: September Supercharge — Redesign Summary (Dev Handoff)

Hi Team, Thank you for putting together the implementation workflow and sharing the proposed steps. I’ve reviewed the flow, and yes, the understanding looks correct from my side. Please proceed with the implementation based on the requirements and UI re

Matt Swanson <matthew.swanson@booster.eco>

Aug 27, 2026, 4:26 PM

New

[Sun Soft Inc] Re: Ticket: 1744801151 – User: JohnFong – ID: 011.000.000.015 - Refund and Cancellation Request ($150 CAD Joey Gift Card)

##- Please type your reply above this line -## Your request (202530219) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 12:09 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 4:09 PM

New

[Sun Soft Inc] Re: September Supercharge — Redesign Summary (Dev Handoff)

##- Please type your reply above this line -## Your request (202530224) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 12:08 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 4:08 PM

New

[Sun Soft Inc] Re: September Super Charge Hero Banner (App/Desktop)

##- Please type your reply above this line -## Your request (202530225) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 12:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 4:04 PM

New

[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 12:01 EDT Hi, Kindly check the updates be

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 4:01 PM

New

Ticket#1285950636 - username: Aibooster - ID: 061.000.000.098 - Share Purchase Verification & Certificate Consolidation Inquiry

Hi Team, A user has contacted us regarding his share purchase approval and share certificate issuance following a previous transaction correction (Ref Ticket: #1024054938). User Inquiries & Requests: 1. Share Purchase Approval & Accounting Record

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 27, 2026, 4:01 PM

New

Re: [Sun Soft Inc] Re: Ticket: 1744801151 – User: JohnFong – ID: 011.000.000.015 - Refund and Cancellation Request ($150 CAD Joey Gift Card)

Hi Team, Thank you for the update. We have checked with Tillo, and they have confirmed that the transaction for the Joey Gift Card ($150 CAD) is officially CANCELLED. The funds have already been returned and are currently sitting in the float. Since th

Jose Genovese <jose.genovese@booster.eco>

Aug 27, 2026, 3:37 PM

New

[Sun Soft Inc] Re: Ticket: 1744801151 – User: JohnFong – ID: 011.000.000.015 - Refund and Cancellation Request ($150 CAD Joey Gift Card)

##- Please type your reply above this line -## Your request (202530219) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 11:33 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 3:33 PM

New

Re: September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, Thank you for clarifying the issue. We now understand that the problem is with the two-factor authentication code from Google Authenticator, rather than the username or password. We apologize for the repeated misunderstanding and the inc

QAG <qag@sunsoftny.com>

Aug 27, 2026, 3:18 PM

New

Re: September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, Thank you for clarifying the issue. We now understand that the problem is with the two-factor authentication code from Google Authenticator, rather than the username or password. We apologize for the repeated misunderstanding and the inc

QAG <qag@sunsoftny.com>

Aug 27, 2026, 3:17 PM

New

Re: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

Hi, Thanks for digging into this. Few more questions I did not mention in my previous email. Before we ask the user to run another test purchase, we have a few questions on the fix itself: Self-payment risk. The original restriction on TRANSFER_OUT exi

Matt Swanson <matthew.swanson@booster.eco>

Aug 27, 2026, 3:01 PM

New

[Sun Soft Inc] Re: Fwd: September 1st Launch – Completed Modules & Confirmation Required

##- Please type your reply above this line -## Your request (202530227) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 10:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 2:55 PM

New

Pay & Go Benefits Arrow Adjustment

Hi Team, For the Pay & Go benefits section, could you please adjust the visual indicator so that the benefits are shown with an upward arrow? Currently, the Earned Cashback section uses a downward arrow, which can be confusing and may give the impressio

Matt Swanson <matthew.swanson@booster.eco>

Aug 27, 2026, 2:37 PM

New

[Sun Soft Inc] Re: Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy

##- Please type your reply above this line -## Your request (202530154) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 10:37 EDT Hi, We have reviewed the reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 2:37 PM

New

Pay & Go Activation – Terms & Conditions & Merchant Popup

Hi Team, I’ve attached the Pay & Go Merchant Terms & Conditions along with a mockup of the activation experience for implementation. I only need a few things completed for the Pay & Go activation flow: 1. Pay & Go Activation Experience When a mer

Matt Swanson <matthew.swanson@booster.eco>

Aug 27, 2026, 2:30 PM

New

Re: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

Hi Team, Thank you for the detailed update and for making the configuration adjustment. I will follow up with the test user and have them complete another test purchase. I’ll get back to you with their experience and results as soon as possible. In the

Matt Swanson <matthew.swanson@booster.eco>

Aug 27, 2026, 2:03 PM

New

[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 09:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 1:55 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202530227) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Aug 27, 2026, 1:39 PM

New

Fwd: September 1st Launch – Completed Modules & Confirmation Required

Dear Team, FYI - client is having an issue with the staging access we have shared. So please use his live account to log in to the staging. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church S

QAG <qag@sunsoftny.com>

Aug 27, 2026, 1:39 PM

New

Fwd: September 1st Launch – Completed Modules & Confirmation Required

Dear Team, FYI - client is having issue with the stagi Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From:

QAG <qag@sunsoftny.com>

Aug 27, 2026, 1:38 PM

New

Re: September 1st Launch – Completed Modules & Confirmation Required

Hi Team, Thank you for sending the credentials again. I understand that the staging admin credentials have already been created and shared. However, the issue I have been explaining is not the username or password. The problem is the authentication code

Matt Swanson <matthew.swanson@booster.eco>

Aug 27, 2026, 1:36 PM

New

September Super Charge Hero Banner (App/Desktop)

Hi Team, Could you please create and implement the attached hero banner for the September Super Charge campaign? We’ll need the banner optimized for both: * Mobile app — sized and formatted appropriately for the mobile experience * Desktop —

Matt Swanson <matthew.swanson@booster.eco>

Aug 27, 2026, 1:29 PM

New

September Supercharge — Redesign Summary (Dev Handoff)

Hi Team, Given the short timeframe, would it be possible to get this completed? The attached email includes the UI imagery for reference. September Supercharge — Redesign September Supercharge — Redesign Summary (Dev Handoff) Three screens, in t

Matt Swanson <matthew.swanson@booster.eco>

Aug 27, 2026, 1:22 PM

New

[Sun Soft Inc] Re: STAGING - UPDATE

##- Please type your reply above this line -## Your request (202530166) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 09:00 EDT Hi, Thank you for letting us kn

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 1:00 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202530146) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 08:51 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 12:51 PM

New

Re: [Sun Soft Inc] Re: STAGING - UPDATE

Hi @Support Team - Sun Soft Inc Unfortunately, it’s working just as poorly for me too. For now, don’t update anything on the live webshop. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.co

István Ringhoffer <ringi.teszt@gmail.com>

Aug 27, 2026, 12:21 PM

New

[Sun Soft Inc] Re: June Missing Transactions

##- Please type your reply above this line -## Your request (202530175) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 08:19 EDT Hello Chad, Thank you for the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 12:19 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Hi @Support Team - Sun Soft Inc Thank you. It looks like everything is working well now, but I’ll also check with the team next week. Regarding the final settings (email sending, message cleanup), I’ll send another email sometime next week. Üdvöz

István Ringhoffer <ringi.teszt@gmail.com>

Aug 27, 2026, 12:05 PM

New

Fwd: Api bank portal. -1

Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A:#100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work

David C <david@sunsoftny.com>

Aug 27, 2026, 11:59 AM

New

Re: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

{subject=“StarNova Pay & Go Test Purchase”} Hi, Thank you for the clarification. If all merchants are currently active for Pay & Go testing, then the merchant in question, StarNova, claims to have already made a test purchase, but the purchase ha

Matt Swanson <matthew.swanson@booster.eco>

Aug 27, 2026, 11:36 AM

New

[Sun Soft Inc] Re: Update Momentum Network Logo Across All Platforms

##- Please type your reply above this line -## Your request (202530218) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 06:05 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 10:05 AM

New

[Sun Soft Inc] Re: Ticket: 3707742 – User: John Fong / Markus Fong – ID: 011.000.000.015 / 011.000.000.646 – Manual Token Transfer (Burn and Mint)

##- Please type your reply above this line -## Your request (202530159) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 05:59 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 10:00 AM

New

Re: Ticket Received: App Store Submission and Launch Timeline

Dear Team, Thank you for the update. We reviewed the latest APK and have attached our QA summary and detailed issue log. At this time, we cannot confirm that the APK is ready for store submission without clarification and resolution of the following pri

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 27, 2026, 8:57 AM

New

Re: Booster Companion Mobile App

Hello Team, We will share our feedback on the latest Booster Companion APK today. Hazel and I have been prioritizing the Merchant Platform due to its short deadline, but we will complete the requested testing and provide an update ASAP. Thank you for y

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 27, 2026, 8:25 AM

New

Two new ways to work faster in IconScout

Generate 3D models from text, and bring our library into your AI Updates specially for you! ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

IconScout <mail@iconscout.com>

Aug 27, 2026, 8:01 AM

New

[Sun Soft Inc] Re: Ticket: 1661698700 – User: ainetworkingplus – ID: 001.000.006.938 – Unable to access CRM via manage subscription report link.

##- Please type your reply above this line -## Your request (202530214) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 03:56 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 7:56 AM

New

[Sun Soft Inc] Re: Ticket: 416832653 – User: evemahop – ID: 001.000.006.700 – Request to review two $250 transactions reported by upline for Supercharge package adjus...

##- Please type your reply above this line -## Your request (202530213) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 03:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 7:32 AM

New

[Sun Soft Inc] Re: ICON – Admin Bonus Feature Not Working

##- Please type your reply above this line -## Your request (202530215) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 02:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 6:19 AM

New

[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 02:14 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 6:15 AM

New

[Sun Soft Inc] Re: Momentum Awards Voting Popup – End Today at 11:59 PM ET

##- Please type your reply above this line -## Your request (202530177) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 02:06 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 6:06 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 01:56 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 5:57 AM

New

[Sun Soft Inc] Re: URGENT - Rev Share Reports Incorrect

##- Please type your reply above this line -## Your request (202530217) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 01:43 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 5:43 AM

New

[Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission

##- Please type your reply above this line -## Your request (202530141) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 01:22 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 5:22 AM

New

Re: [Sun Soft Inc] Re: URGENT - Rev Share Reports Incorrect

This report is pulling correctly now. Earlier, when I sent the email, that same report was showing huge amounts due so I'm not sure what changed but I'm glad it's working now. Thanks! On Wed, Aug 26, 2026 at 8:42 PM Support Team - Sunsoft Inc (Suppo

Chad Osborne <chad@callitclosed.com>

Aug 27, 2026, 1:47 AM

New

[Sun Soft Inc] Re: URGENT - Rev Share Reports Incorrect

##- Please type your reply above this line -## Your request (202530217) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 20:42 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 27, 2026, 12:42 AM

New

Request to Activate Pay & Go for Testing – StarNova

Hi Team, I would like to request that the following merchant account be unlocked and activated for testing: * Merchant: StarNova * Merchant ID: 001.000.006.332 * Owner: Neal Savino * Feature: Pay & Go Please activate Pay & Go on

Matt Swanson <matthew.swanson@booster.eco>

Aug 26, 2026, 10:29 PM

New

Re: [Sun Soft Inc] Re: June Missing Transactions

There is perhaps some confusion about a "duplicate" transaction. If a transaction is classified as an Agent Double Ender, there is only one CIC agent involved and there are two transaction fees generated, however it may come through to the Back Office

Chad Osborne <chad@callitclosed.com>

Aug 26, 2026, 10:03 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

MAC Admin Platform – Complete Functional and Administrative Requirements Hi Team, After reviewing the current MAC Admin platform and the administrative structure used in NetSoft, we need to expand MAC Admin into the complete operational center for m

Momentum Network <support@momentumnetwork.net>

Aug 26, 2026, 10:00 PM

New

Ticket: 1744801151 – User: JohnFong – ID: 011.000.000.015 - Refund and Cancellation Request ($150 CAD Joey Gift Card)

Hi Team, Please check the following request: Username: JohnFong Ticket number: 1744801151 ID: 011.000.000.015 Issue Description: The user purchased a Joey gift card for $150 CAD but is unable to claim or display the barcode due to an error during th

Jose Genovese <jose.genovese@booster.eco>

Aug 26, 2026, 9:55 PM

New

Update Momentum Network Logo Across All Platforms

Hello Team, I need you to update the Momentum Network logo across every platform and location where it currently appears. I am attaching the document containing the new and updated official logo. Please replace the existing logo with this new versio

Momentum Network <support@momentumnetwork.net>

Aug 26, 2026, 9:55 PM

New

Re: [Sun Soft Inc] Re: Ticket: 3707742 – User: John Fong / Markus Fong – ID: 011.000.000.015 / 011.000.000.646 – Manual Token Transfer (Burn and Mint)

Hi Team, Please check the following: Username: markusfong99 ID: 011.000.000.646 Ticket Number: 3707742 Issue Summary: Following the manual transfer of 198,795.1800 BTEC tokens from John Fong (ID: 011.000.000.015) to Markus Fong (ID: 011.000.006.646),

Jose Genovese <jose.genovese@booster.eco>

Aug 26, 2026, 9:48 PM

New

Re: Momentum Network

Hello, Thank you for the detailed update and for completing the requested changes. Attached to this email, you will find the following two documents: 1. Momentum Network Back Office Guide – explaining how the Momentum Network platform works.

Momentum Network <support@momentumnetwork.net>

Aug 26, 2026, 9:17 PM

New

URGENT - Rev Share Reports Incorrect

The Revenue Share and Pool Commission Report is completely wrong. For example, it shows I am owed over $80,000 in revenue share for July and other agents are showing very high amount also. Please correct as soon as possible. -- Chad J. Osborne - Pr

Chad Osborne <chad@callitclosed.com>

Aug 26, 2026, 9:03 PM

New

GearUp Momentum — Website Red

Hi Team, We are ready to move forward with the complete redesign of the official GearUp Momentum online store. Please use the following interactive prototype as the primary visual and functional reference for how the final website should look and feel:

Momentum Network <support@momentumnetwork.net>

Aug 26, 2026, 8:38 PM

New

ICON – Admin Bonus Feature Not Working

Hi Team, The Admin Bonus feature is not working on ICON. After entering the bonus details and completing the verification, the platform displays a blank screen and the funds are not applied to the recipient’s account. Video: https://screenrec.com/shar

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 26, 2026, 8:19 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Just a gentle follow-up on our email from yesterday regarding Issue #25 and the latest Booster Companion APK. When you have a chance, could you please test the “Mine” avatar again on a physical Android device using the latest APK and sh

QAG <qag@sunsoftny.com>

Aug 26, 2026, 8:19 PM

New

Re: Booster Companion Mobile App

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Aug 25, 2026, at 09:24, QAG <qag@sunsoftny.com> wrote: Hello Hazel, Following up on our previ

QAG <qag@sunsoftny.com>

Aug 26, 2026, 8:18 PM

New

Re: Google and Apple Social Login (SSO) – Ready for Review

Hi, Thank you for the update and for completing the Google and Apple Social Login functionality. Please move forward with the Booster Eco implementation and proceed with the next steps for the staging environment. For Booster Companion, however, please

Matt Swanson <matthew.swanson@booster.eco>

Aug 26, 2026, 8:17 PM

New

Re: September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, The Support Team has already created and shared your own staging admin login credentials. Please find them again below: Staging URL: https://stgaffiliate.boosterpartner.ai/admin/adminlogin Username: MatthewS Password: 4%!8Z3c3wcN'

QAG <qag@sunsoftny.com>

Aug 26, 2026, 8:12 PM

New

Re: September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, The Support Team has already created and shared your own staging admin login credentials. Please find them again below: Staging URL: https://stgaffiliate.boosterpartner.ai/admin/adminlogin Username: MatthewS Password: 4%!8Z3c3wcN'

QAG <qag@sunsoftny.com>

Aug 26, 2026, 8:12 PM

New

Re: September 1st Launch – Completed Modules & Confirmation Required

Staging credentials: https://stgaffiliate.boosterpartner.ai/admin/adminlogin Username: MatthewS Password: 4%!8Z3c3wcN' QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, N

QAG <qag@sunsoftny.com>

Aug 26, 2026, 8:10 PM

New

Tomorrow: How Growing Businesses Manage Projects at Scale

Last chance to register.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Aug 26, 2026, 7:16 PM

New

Re: September 1st Launch – Completed Modules & Confirmation Required

Please send staging credentials. Is it possible to have my own staging credentials that I can use so I do not have to ask all the time? Thx ________________________________ From: QAG <qag@sunsoftny.com> Sent: Tuesday, August 25, 2026 5:26 PM T

Matt Swanson <matthew.swanson@booster.eco>

Aug 26, 2026, 7:10 PM

New

Ticket: 1661698700 – User: ainetworkingplus – ID: 001.000.006.938 – Unable to access CRM via manage subscription report link.

Hi Team, Please check the following issue: Username: ainetworkingplus Ticket Number: 1661698700 ID: 001.000.006.938 Issue Description: The user is unable to log in to or access the CRM after purchasing it. They specified that they are trying to acce

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 26, 2026, 6:42 PM

New

Ticket: 416832653 – User: evemahop – ID: 001.000.006.700 – Request to review two $250 transactions reported by upline for Supercharge package adjustment.

Hi Team, Please check the following case: Username: evemahop ID: 001.000.006.700 Ticket Number: 416832653 Issue Summary: The user's upline (Yvonne Akwar / yakwar) reported a discrepancy regarding two $250 token purchases, one made on Tuesday, August

Jose Genovese <jose.genovese@booster.eco>

Aug 26, 2026, 6:16 PM

New

AW: [Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission

Dear all, thank you for t he clarification. Now I understand the situation. However, please accept the boni for t he order #3356 as an exception and creat respective submit me the commision invoice. Thank you very much. Reg Dietmar Von: S

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 26, 2026, 5:47 PM

New

[Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission

##- Please type your reply above this line -## Your request (202530141) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 12:00 EDT Hello Dietmar, Thank you for

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 4:00 PM

New

Re: [Sun Soft Inc] Re: Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy

Hi team, Following our internal review, please see below for the required clarifications and display logic confirmation: 1. Career Points (CP) Breakdown & Verification: * Showing only the cumulative CP balance is insufficient to resolve the custom

Jose Genovese <jose.genovese@booster.eco>

Aug 26, 2026, 3:27 PM

New

The future of finance: 4 key trends

Get the report.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

The Plaid Team <info@email.plaid.com>

Aug 26, 2026, 3:09 PM

New

[Sun Soft Inc] Re: Momentum Awards Voting Popup – End Today at 11:59 PM ET

##- Please type your reply above this line -## Your request (202530177) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 10:23 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 2:23 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202530146) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 10:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 2:03 PM

New

Booster App & Booster Ignite App Design

Hi Team, I wanted to provide a few updates regarding the branding for the Booster Ignite app and the main Booster app. For the Booster Ignite app, the new branding should also be applied to the app icon. If you do not already have the updated app ic

Matt Swanson <matthew.swanson@booster.eco>

Aug 26, 2026, 1:54 PM

New

AW: [Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission .

Dear all, thank you for t he reply. I do not understand your explanantion. Mr IngoArndt was from begining salespartner and he got a commision before. Therefore it is unlogical, that he was salepartner and later on not. ? Please explain Best re

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 26, 2026, 1:02 PM

New

[Sun Soft Inc] Re: June Missing Transactions

##- Please type your reply above this line -## Your request (202530175) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 08:56 EDT Hello Chad, This is a follow-up

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 12:56 PM

New

[Sun Soft Inc] Re: STAGING - UPDATE

##- Please type your reply above this line -## Your request (202530166) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 07:56 EDT Hi, We have updated the followi

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 11:56 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Hi @Support Team - Sun Soft Inc URL: Unless I copy the link, I don’t type “https” in front of it either, and users won’t do that either. If this can’t be corrected on the website, then “https://” should automatically be pre-filled in the form and user

István Ringhoffer <ringi.teszt@gmail.com>

Aug 26, 2026, 11:44 AM

New

Fwd: Starline Migration Discovery & Commercial Estimation checklist

FYI Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A:#100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the

David C <david@sunsoftny.com>

Aug 26, 2026, 11:44 AM

New

[Sun Soft Inc] Re: Back Office Documentation Required for Momentum and MAC AI

##- Please type your reply above this line -## Your request (202530173) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 07:22 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 11:22 AM

New

[Sun Soft Inc] Re: Ethoca Alert – Help Locating Transaction in Payment Processor

##- Please type your reply above this line -## Your request (202530176) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 06:22 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 10:23 AM

New

[Sun Soft Inc] Re: Sponsor Change Request – Julio Rafael Rodriguez (ID 434931)

##- Please type your reply above this line -## Your request (202530174) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 05:40 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 9:40 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 05:40 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 9:40 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket #291610976 – Username: giftneitende- ID: 001.000.006.731 - Request: Missing Airdrop for Sponsor & Upline from Downlin...

##- Please type your reply above this line -## Your request (202530171) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 05:38 EDT Hi, We have successfully comple

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 9:38 AM

New

[Sun Soft Inc] Re: Ticket# 2049261462 (Duplicate linked: 1570598322) Username: bihwincel - ID: 001.000.004.309 [Personal Shopping Purchase Receipt Review] Luvme Hair ...

##- Please type your reply above this line -## Your request (202530167) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 05:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 9:36 AM

New

Re: [Sun Soft Inc] Re: STAGING - UPDATE

Hi @Support Team - Sun Soft Inc For me, all the subjects are now coming through in Hungarian. And the first automated email has no content either: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <suppor

István Ringhoffer <ringi.teszt@gmail.com>

Aug 26, 2026, 8:49 AM

New

[Sun Soft Inc] Re: Urgent: Incorrect Logic in Rank Downgrade Notifications

##- Please type your reply above this line -## Your request (202530162) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 03:57 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 7:57 AM

New

[Sun Soft Inc] Re: URGENT: Incorrect Fast Start Countdown for New Member Registered Under GodsLove | ID: 001.000.001.085

##- Please type your reply above this line -## Your request (202530178) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 03:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 7:41 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: Aiko01 2. Email: aizisentian44@gmail.com 3. New Rank: King Penguine 4. Date:

GNG Community <noreply@gng.community>

Aug 26, 2026, 7:32 AM

New

[Sun Soft Inc] Re: Ticket# 291499523 - username: lillytcorner - ID: 001.000.003.232 Staking Failure: AA23 Reverted / OOG Error on Web3 Dashboard — User Lilian

##- Please type your reply above this line -## Your request (202530169) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 03:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 7:07 AM

New

[Sun Soft Inc] Re: Ticket#2013710032 - username: chiijoykuh8 - ID: 001.000.006.455 - Technical Investigation Request: Missing Airdrop Wallet & Uncredited July Airdrop

##- Please type your reply above this line -## Your request (202530168) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 02:40 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 6:40 AM

New

URGENT: Incorrect Fast Start Countdown for New Member Registered Under GodsLove | ID: 001.000.001.085

Hi team, Please urgently review the Fast Start countdown displayed for a new member registered today under the following affiliate: Reporting affiliate: Esther Gonga Username: GodsLove Member ID: 001.000.001.085 Esther assisted one of her new members

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 26, 2026, 6:39 AM

New

[Sun Soft Inc] Re: June Missing Transactions

##- Please type your reply above this line -## Your request (202530175) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 02:33 EDT Hi, Thank you for providing the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 6:33 AM

New

[Sun Soft Inc] Re: AmyCheung

##- Please type your reply above this line -## Your request (202530172) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 02:22 EDT Hi, We reviewed the account and

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 6:22 AM

New

[Sun Soft Inc] Re: Ticket: 853838049 – User: vtonawola – ID: 001.000.006.366 – Pending BNB Withdrawal

##- Please type your reply above this line -## Your request (202530170) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 02:05 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 26, 2026, 6:06 AM

New

Momentum Awards Voting Popup – End Today at 11:59 PM ET

Hi Team, Please make sure the Momentum Awards voting popup is automatically disabled today, August 26, 2026, at 11:59 PM ET. At that time, the voting popup should stop appearing in all Partners’ Back Offices, and no additional votes should be submit

Momentum Network <support@momentumnetwork.net>

Aug 26, 2026, 5:43 AM

New

Ethoca Alert – Help Locating Transaction in Payment Processor

Hi Team, We received a new Ethoca Fraud Alert, and I need your help locating the corresponding transaction in our payment processor, as I have not been able to identify it. Please search using the following transaction details: * Amount: $99.

Momentum Network <support@momentumnetwork.net>

Aug 26, 2026, 5:19 AM

New

June Missing Transactions

Please see attached report from June. Once resolved, please provide a detailed explanation of why they were not included in the Skyslope report. Thank you, -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W

Chad Osborne <chad@callitclosed.com>

Aug 26, 2026, 1:16 AM

New

Sponsor Change Request – Julio Rafael Rodriguez (ID 434931)

Hello Team, Please update the sponsor for the following client: Client: Julio Rafael Rodriguez Client ID: 434931 Julio must be assigned as a direct client referral of: Sponsor: Yaime Niebla Hernandez Client ID: 766126 Please confirm once

Momentum Network <support@momentumnetwork.net>

Aug 26, 2026, 12:38 AM

New

Re: [Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

Hi, Thank you for your detailed response. Attached is the Momentum Network + MAC Website Completion Package. This document provides the requested bilingual content, implementation instructions, screenshots, placement specifications, public-document

Momentum Network <support@momentumnetwork.net>

Aug 26, 2026, 12:24 AM

New

Re: Momentum Network

Re: Momentum AI Updates Hello, Thank you for the detailed update. I have already requested the complete Back Office documentation for both Momentum Network and MAC from our development team. As soon as I receive it, I will forward it to you so the f

Momentum Network <support@momentumnetwork.net>

Aug 25, 2026, 11:57 PM

New

Back Office Documentation Required for Momentum and MAC AI

Hi Team, To complete the AI assistants for both the Momentum Network Back Office and MAC, we need comprehensive written documentation explaining how each platform works. Please create documentation covering every section, feature, button, and workfl

Momentum Network <support@momentumnetwork.net>

Aug 25, 2026, 11:56 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

Clarification Regarding MAC Admin Platform Reference Hi Team, No reference image was included or intended with our request. Please use the structure and functionality of the existing Client and Partner tabs in the Netsoft Admin platform as your refe

Momentum Network <support@momentumnetwork.net>

Aug 25, 2026, 10:40 PM

New

Build for the agentic Internet - the Connect 2026 lineup and agenda are live

The people building the agentic Internet are coming to San Francisco - speakers and 100+ sessions now live. Oct 19–21. Cloudflare Connect · San Francisco Come build what’s next with us We’re bringing our customer community together in San Francis

Cloudflare <em@em1.cloudflare.com>

Aug 25, 2026, 10:24 PM

New

Momentum Network

Hello Raul, Thank you for the detailed feedback — it was specific enough that we could act on all of it quickly. Four of the five items are complete and live on both platforms. Here's where each one stands. 1. Synthia's name — Done The assistant

QAG <qag@sunsoftny.com>

Aug 25, 2026, 9:28 PM

New

September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, We are pleased to inform you that we have completed the September Super Charge module. Please find the report attached for your review. In addition, the following items planned for the September 1st launch have been completed from our

QAG <qag@sunsoftny.com>

Aug 25, 2026, 9:27 PM

New

September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, We are pleased to inform you that we have completed the September Super Charge module. Please find the report attached for your review. In addition, the following items planned for the September 1st launch have been completed from our

QAG <qag@sunsoftny.com>

Aug 25, 2026, 9:26 PM

New

September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, We are pleased to inform you that we have completed the September Super Charge module. Please find the report attached for your review. In addition, the following items planned for the September 1st launch have been completed from our

QAG <qag@sunsoftny.com>

Aug 25, 2026, 9:25 PM

New

September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, We are pleased to inform you that we have completed the September Super Charge module. Please find the report attached for your review. In addition, the following items planned for the September 1st launch have been completed from our

QAG <qag@sunsoftny.com>

Aug 25, 2026, 9:24 PM

New

AmyCheung

Hi team! Can you please set this account to the 2nd of each month for her monthly charge? Starting for September. Thank you! Information About Brokers Services Consumer Protection Notice Ashley Sotomayor REALTOR® | Admin O: 833.242.7007

Ashley Sotomayor <ashley@callitclosed.com>

Aug 25, 2026, 6:43 PM

New

Re: [Sun Soft Inc] Re: Ticket #291610976 – Username: giftneitende- ID: 001.000.006.731 - Request: Missing Airdrop for Sponsor & Upline from Downline Purchase

Hi Team, Thank you for the detailed update. Please proceed with the following adjustments for the 5 transactions ($1,000 Investment Packs each) made by Mayer Bamah Ngum (User ID: 001.000.007.045): 1. Airdrop Tokens: Reassign the corresponding aird

Jose Genovese <jose.genovese@booster.eco>

Aug 25, 2026, 6:35 PM

New

Ticket: 853838049 – User: vtonawola – ID: 001.000.006.366 – Pending BNB Withdrawal

Hi Team, Please check the following case: Username: vtonawola ID: 001.000.006.366 Ticket Number: 853838049 Issue Summary: The user reports that a withdrawal request of $2,500 USD to their BNB wallet submitted on August 21, 2026, has not yet been rece

Jose Genovese <jose.genovese@booster.eco>

Aug 25, 2026, 6:18 PM

New

Ticket# 291499523 - username: lillytcorner - ID: 001.000.003.232 Staking Failure: AA23 Reverted / OOG Error on Web3 Dashboard — User Lilian

Hi Team, A user is encountering a technical error while attempting to stake coins using FCM on the Web3 platform (web3.boosterapp.ai). User Details & Error Log: * User Name: Lilian * Platform/URL: web3.boosterapp.ai * Error Code: Details:

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 25, 2026, 6:01 PM

New

Your SuperGrok upgrade just got easier

20% off SuperGrok for your first 3 months ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏

Grok <updates@email.grok.com>

Aug 25, 2026, 5:46 PM

New

Ticket#2013710032 - username: chiijoykuh8 - ID: 001.000.006.455 - Technical Investigation Request: Missing Airdrop Wallet & Uncredited July Airdrop

Hi Team, Please assist us with the following two user requests so they can proceed with staking before the deadline: Issue 1: Missing Airdrop Wallet Address * Request: User is unable to trace the wallet containing their allocated airdrop tokens.

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 25, 2026, 4:38 PM

New

Ticket# 2049261462 (Duplicate linked: 1570598322) Username: bihwincel - ID: 001.000.004.309 [Personal Shopping Purchase Receipt Review] Luvme Hair Order Verification

Hello team, Please find below the updated information and purchase receipt provided by the user regarding their Personal Shopping inquiry. Transaction Details: * Merchant / Store: Luvme Hair * Total Cost / Amount: $332.71 USD * Proof At

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 25, 2026, 4:23 PM

New

[Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms

##- Please type your reply above this line -## Your request (202530123) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 11:42 EDT Hi, We have completed the reque

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 3:42 PM

New

[Sun Soft Inc] Re: Urgent Issue - Shop does not work

##- Please type your reply above this line -## Your request (202530165) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 11:28 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 3:28 PM

New

[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 10:20 EDT Hi, Thanks for the detailed gui

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 2:20 PM

New

Re: Companion Review – Zoom Call on Monday, August 24

Hello Hazel, Thank you for your email. At this point, we don't believe a call is necessary, as the items raised during the recent testing have been addressed, and we have also shared screen recordings from our testing on physical devices for referen

QAG <qag@sunsoftny.com>

Aug 25, 2026, 2:16 PM

New

Re: Companion Review – Zoom Call on Monday, August 24

Hi, Are we having the call, or postponing and waiting for Matthew ? Best, Hazel ________________________________ De: Matt Swanson <matthew.swanson@booster.eco> Enviado: Monday, 24 August 2026 08:22:28 Para: QAG <qag@sunsoftny.com> Cc: David C

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 25, 2026, 2:04 PM

New

[Sun Soft Inc] Re: STAGING - UPDATE

##- Please type your reply above this line -## Your request (202530166) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 09:49 EDT HI, We have updated the English

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 1:49 PM

New

[Sun Soft Inc] Re: Add Sponsors in CC to Declined Customer Notifications

##- Please type your reply above this line -## Your request (202530158) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 09:46 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 1:46 PM

New

Re: Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, Thank you for sharing the example. As requested, we have updated the social login design so that the Google and Apple login options use the white treatment, while the Continue button uses the contrasting color. These changes have been

QAG <qag@sunsoftny.com>

Aug 25, 2026, 1:32 PM

New

Re: Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, Thank you for sharing the example. As requested, we have updated the social login design so that the Google and Apple login options use the white treatment, while the Continue button uses the contrasting color. These changes have been

QAG <qag@sunsoftny.com>

Aug 25, 2026, 1:32 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Following up on our previous email regarding Issue #25, we have tested the “Mine” avatar on a physical Android device, and it is working correctly. We are not seeing the black background/black circle issue reported during your testing.

QAG <qag@sunsoftny.com>

Aug 25, 2026, 1:24 PM

New

Re: Booster Companion Mobile App

Hello hazel, QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Aug 24, 2026, at 15:56, QAG <qag@sunsoftny.com> wrote: Hello Hazel, Tha

QAG <qag@sunsoftny.com>

Aug 25, 2026, 1:17 PM

New

Re: Booster Companion Mobile App

Hello hazel, Here is the feedback. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Aug 24, 2026, at 15:56, QAG <qag@sunsoftny.com> wrote:

QAG <qag@sunsoftny.com>

Aug 25, 2026, 1:16 PM

New

[Sun Soft Inc] Re: Ticket: 2129444126 – User: Aibooster – ID: 061.000.000.098 – Feature request for a refunded eGift card tab

##- Please type your reply above this line -## Your request (202530160) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 08:07 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 12:07 PM

New

[Sun Soft Inc] Re: Ticket#1263449320 - username: mikeparkhurst66 - ID:011.000.000.644 — [UI / DISPLAY BUG] "MY TOTAL BTEC VALUE" Showing $0.00 Despite Positive Token...

##- Please type your reply above this line -## Your request (202530149) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 08:06 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 12:06 PM

New

STAGING - UPDATE

Hi @Support Team - Sun Soft Inc The following items would need to be updated on the staging server: - Wordpress - Woocommerce - Cusrev plugin CusRev has fixed the bug with the subject field, but they say an update is required for the fix. Let’s t

István Ringhoffer <ringi.teszt@gmail.com>

Aug 25, 2026, 11:43 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license gene...

##- Please type your reply above this line -## Your request (202530161) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 07:20 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 11:20 AM

New

Urgent Issue - Shop does not work

Dear Support, Dear David, dear Abigal, I received in stripe the info, that an order is paid. But in BO nothing is shown. What is now happen? It seems the shop at all does not work anymore? Please double check immeditialy Reg Dietmar

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 25, 2026, 11:13 AM

New

[Sun Soft Inc] Re: Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy

##- Please type your reply above this line -## Your request (202530154) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:48 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 9:48 AM

New

[Sun Soft Inc] Re: Ticket#259092294 - username: NealSalvino - ID: 001.000.000.712 — [WALLET MIGRATION & RE-STAKING ISSUE] Missing Email Verification & Unreleased Stak...

##- Please type your reply above this line -## Your request (202530152) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 9:36 AM

New

[Sun Soft Inc] Re: Ticket: 1737498115 – User: touparole – ID: 001.000.007.051 – BTEC Staking Error

##- Please type your reply above this line -## Your request (202530153) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:35 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 9:35 AM

New

[Sun Soft Inc] Re: RE: Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC S...

##- Please type your reply above this line -## Your request (202530151) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 9:35 AM

New

[Sun Soft Inc] Re: Mark Commission as Paid – Miguel Angel Henriquez Padilla (ID 953132)

##- Please type your reply above this line -## Your request (202530157) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:33 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 9:33 AM

New

[Sun Soft Inc] Re: Pablo Santana (ID 200456) Missing From This Week’s Payroll

##- Please type your reply above this line -## Your request (202530155) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 03:19 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 7:19 AM

New

[Sun Soft Inc] Re: Ticket# 376104201 - Username: artbooster - ID: 031.000.000.001 : [PROFILE UPDATE] Manual Country Change & US Tax Flag Removal — User: artbooster

##- Please type your reply above this line -## Your request (202530150) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 03:05 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 7:05 AM

New

[Sun Soft Inc] Re: Ticket: 3707742 – User: John Fong / Markus Fong – ID: 011.000.000.015 / 011.000.000.646 – Manual Token Transfer (Burn and Mint)

##- Please type your reply above this line -## Your request (202530159) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 03:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 7:03 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 02:45 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 6:45 AM

New

[Sun Soft Inc] Re: Request to Remove Payment Card – Elisa Santos Arguellez (ID 590293)

##- Please type your reply above this line -## Your request (202530163) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 02:44 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 25, 2026, 6:44 AM

New

FW: Google and Apple Social Login (SSO) – Ready for Review

Dear Anna, FYI Thank You Cheerfully Yours, QAG Team 100 Church street, 8th Floor, Manhattan, New York NY 10007 -------- Original message -------- From: Matt Swanson <matthew.swanson@booster.eco> To: QAG <qag@sunsoftny.com> Cc: D

QAG <qag@sunsoftny.com>

Aug 25, 2026, 6:41 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: anodatti 2. Email: harumianoda@gmail.com 3. New Rank: Royal Penguine 4. Date

GNG Community <noreply@gng.community>

Aug 25, 2026, 3:08 AM

New

Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

MAC Admin – Member Management and PDF Publishing Requirements Hi Team, Please update the MAC Admin platform using the attached screenshot as a reference for the current system. The required changes are: 1. Member Directory * Create s

Momentum Network <support@momentumnetwork.net>

Aug 25, 2026, 1:23 AM

New

Re: Momentum Network and MAC AI Agent Review

Additional Updates Required for AI Agent Approval Hello QAG Team, Thank you for completing the requested changes. We reviewed the AI Agent again, and several additional updates are required before we can approve the live deployment. First, the AI

Momentum Network <support@momentumnetwork.net>

Aug 25, 2026, 1:14 AM

New

Request to Remove Payment Card – Elisa Santos Arguellez (ID 590293)

Hello Team, Please remove the payment card ending in 8169 from the profile of the following member: Name: Elisa Santos Arguellez Member ID: 590293 Please confirm once the card has been successfully removed from her account. Best regards, M

Momentum Network <support@momentumnetwork.net>

Aug 25, 2026, 12:57 AM

New

Urgent: Incorrect Logic in Rank Downgrade Notifications

Hello Team, I need you to review and correct the logic used for the Rank Downgrade Notifications. The notifications are now being sent at the correct time, 11:59 p.m. ET; however, several issues remain: 1. Duplicate notifications: Many partners a

Momentum Network <support@momentumnetwork.net>

Aug 24, 2026, 11:36 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Boos...

Hi Team, Below is the response and clarification provided by ShieldApps regarding the licensing behavior and device-specific queries: * License Auto-Renewal Process: Creating a new key every 30 days is unnecessary. When a license is generated with

Jose Genovese <jose.genovese@booster.eco>

Aug 24, 2026, 10:25 PM

New

GPT-5.6 Sol is 50% off on Cloudflare AI Gateway for the next month

The promotion runs through September 18, 2026. No promo code needed. Use the model through AI Gateway unified billing today. AI Gateway · Offer ends September 18 Use GPT-5.6 Sol at 50% off GPT-5.6 Sol is available through AI Gateway, and for the

Cloudflare <em@em1.cloudflare.com>

Aug 24, 2026, 10:23 PM

New

Ticket: 2129444126 – User: Aibooster – ID: 061.000.000.098 – Feature request for a refunded eGift card tab

Hi Team, Please check the following case: Username: Aibooster ID: 061.000.000.098 Ticket Number: 2129444126 Issue Summary: The user is providing user experience feedback regarding the gift card management section in both web and mobile app versions.

Jose Genovese <jose.genovese@booster.eco>

Aug 24, 2026, 10:17 PM

New

Ticket: 3707742 – User: John Fong / Markus Fong – ID: 011.000.000.015 / 011.000.000.646 – Manual Token Transfer (Burn and Mint)

Hi Team, Please check the following case: Username: JohnFong (ID: 011.000.000.015) Target Account: markusfong99 (Markus Fong - ID: 011.000.000.646 / markus.fong99@gmail.com) Ticket Number: 3707742 Issue Summary: Requesting a manual backend token tran

Jose Genovese <jose.genovese@booster.eco>

Aug 24, 2026, 10:14 PM

New

Add Sponsors in CC to Declined Customer Notifications

Hello Team, I need an update to the automated email notifications sent to customers when their membership payment is declined. For every declined customer notification, please add the appropriate sponsor’s email address in CC according to the follow

Momentum Network <support@momentumnetwork.net>

Aug 24, 2026, 9:50 PM

New

Mark Commission as Paid – Miguel Angel Henriquez Padilla (ID 953132)

Hello Team, Member Miguel Angel Henriquez Padilla, ID 953132, had a pending $50 commission in his wallet that had not yet been withdrawn. I have already issued the payment manually. Please update the system and mark this commission as paid to preven

Momentum Network <support@momentumnetwork.net>

Aug 24, 2026, 9:43 PM

New

Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

Team, I need you to update the content of the website currently in staging. The website is not live, and no changes may be published without our final written authorization. This is strictly a content and compliance update—not a redesign. The visual

Momentum Network <support@momentumnetwork.net>

Aug 24, 2026, 9:36 PM

New

Re: [Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms

Hi team, Thanks for the quick turnaround and the detailed responses - really helpful. I'll retest the fixes you've listed (#34, #35, #36, #37, #40, #41, #42, #43) against the live app/web and let you know if anything doesn't hold up. Same for the by-de

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 24, 2026, 7:58 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email and for sharing the detailed testing results. Regarding Issue #20 – Voice Chat, we can see from your testing that the voice response is still not working in the emulator. We have tested the same latest build

QAG <qag@sunsoftny.com>

Aug 24, 2026, 7:56 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email and for sharing the detailed testing results. Regarding Issue #20 – Voice Chat, we can see from your testing that the voice response is still not working in the emulator. We have tested the same latest build

QAG <qag@sunsoftny.com>

Aug 24, 2026, 7:56 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email and for sharing the detailed testing results. Regarding Issue #20 – Voice Chat, we can see from your testing that the voice response is still not working in the emulator. We have tested the same latest build

QAG <qag@sunsoftny.com>

Aug 24, 2026, 7:55 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email and for sharing the detailed testing results. Regarding Issue #20 – Voice Chat, we can see from your testing that the voice response is still not working in the emulator. We have tested the same latest build

QAG <qag@sunsoftny.com>

Aug 24, 2026, 7:53 PM

New

Re: Booster Companion Mobile App

Hi team, Thanks for the updated build. We focused this round specifically on Voice Chat (Issue #20) as requested. Attached is the report, plus two screen recordings. Good progress: - Connection stability is fixed - two separate calls stayed in 'Con

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 24, 2026, 7:37 PM

New

Pablo Santana (ID 200456) Missing From This Week’s Payroll

Hello Team, Partner Pablo Santana (ID 200456) currently has $50 in unpaid commissions available in his wallet; however, the amount is not appearing in this week’s payroll. Please review and correct this issue so that the $50 commission is included i

Momentum Network <support@momentumnetwork.net>

Aug 24, 2026, 7:22 PM

New

Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy

Hi Team, Please check the following case: Username: queenazinwi ID: 001.000.003.121 Ticket Number: 2118540887 Issue Summary: User reports that her Marketing Campaign and back office data remain outdated and inaccurate despite previous confirmation.

Jose Genovese <jose.genovese@booster.eco>

Aug 24, 2026, 6:35 PM

New

Ticket: 1737498115 – User: touparole – ID: 001.000.007.051 – BTEC Staking Error

Hi Team, Please check the following case: Username: touparole ID: 001.000.007.051 Ticket Number: 1737498115 Issue Summary: The user is encountering a persistent error message when attempting to stake BTEC COINS. Requested Action: Please review the a

Jose Genovese <jose.genovese@booster.eco>

Aug 24, 2026, 6:01 PM

New

Ticket#259092294 - username: NealSalvino - ID: 001.000.000.712 — [WALLET MIGRATION & RE-STAKING ISSUE] Missing Email Verification & Unreleased Staked Tokens

Hello team, could you please review and correct the wallet migration status for this account? User Details: * User Name: NealSalvino * Issue Description: * The user initiated a wallet address update/reset for BTEC, but reported that

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 24, 2026, 5:33 PM

New

RE: Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC Staking

Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC Staking Hi team, Regarding the ticket mentioned above, the user has sent a screen recording showing the er

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 24, 2026, 5:18 PM

New

Ticket# 376104201 - Username: artbooster - ID: 031.000.000.001 : [PROFILE UPDATE] Manual Country Change & US Tax Flag Removal — User: artbooster

Hi team! Can you help me with this case, please? Issue Details: * User Name: artbooster * Issue: User is being prompted to complete US tax forms during KYC. * Tax Jurisdiction: Paraguay (Non-US Citizen / Non-US Resident). * Block

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 24, 2026, 5:13 PM

New

Re: Google and Apple Social Login (SSO) – Ready for Review

Hi, Thank you for the update. I’ve attached an example showing the colors I was referring to for the Apple and Google login options. The goal is for both login options to use the white treatment, while the Continue button uses the contrasting color to c

Matt Swanson <matthew.swanson@booster.eco>

Aug 24, 2026, 4:35 PM

New

Booster Request: U.S. and Canadian Institution Coverage

Hello Plaid Support Team, Our client, Booster, is preparing for an upcoming launch in both the United States and Canada and would like to confirm the institution coverage available through our current Plaid integration. Could you please provide the

QAG <qag@sunsoftny.com>

Aug 24, 2026, 4:34 PM

New

Fwd: Plaid Institution Coverage – U.S. & Canada

Hello Plaid Support Team, Our client, Booster, is preparing for an upcoming launch in both the United States and Canada and would like to confirm the institution coverage available through our current Plaid integration. Could you please provide the

QAG <qag@sunsoftny.com>

Aug 24, 2026, 4:34 PM

New

Ticket#1263449320 - username: mikeparkhurst66 - ID:011.000.000.644 — [UI / DISPLAY BUG] "MY TOTAL BTEC VALUE" Showing $0.00 Despite Positive Token Balance

Hello team, could you please look into a dashboard display/calculation bug for user Mike? User Details: * Name: Mike * Displayed BTEC Balance: 21,739.13 BTEC * Displayed BTEC Price: 0.0167 Issue Description: The user's BTEC section di

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 24, 2026, 4:28 PM

New

Fwd: Plaid Institution Coverage – U.S. & Canada

Hello Team, QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Pl

QAG <qag@sunsoftny.com>

Aug 24, 2026, 4:19 PM

New

Fwd: Plaid Institution Coverage – U.S. & Canada

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Plaid Institution

QAG <qag@sunsoftny.com>

Aug 24, 2026, 4:19 PM

New

Plaid Institution Coverage – U.S. & Canada

Hi Team, I wanted to confirm the institution coverage we will have through Plaid for our upcoming launch. Since the launch will be available in both the U.S. and Canada, can you please confirm whether Canadian financial institutions are included in our

Matt Swanson <matthew.swanson@booster.eco>

Aug 24, 2026, 4:17 PM

New

[Sun Soft Inc] Re: Ticket #1326930907 - Username: shoginja - ID: 001.000.001.627 [FEATURE REQUEST / ENHANCEMENT] Update Community App Section Referral Link & QR Code...

##- Please type your reply above this line -## Your request (202530147) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 11:40 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 24, 2026, 3:40 PM

New

[Sun Soft Inc] Re: Customer Connect / Partner Connect Testing: Findings from Aug 18–19 (Action Needed on Several Items)

##- Please type your reply above this line -## Your request (202530112) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 11:29 EDT Hi, We have implemented the req

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 24, 2026, 3:29 PM

New

Ticket #1326930907 - Username: shoginja - ID: 001.000.001.627 [FEATURE REQUEST / ENHANCEMENT] Update Community App Section Referral Link & QR Code Destination

Hi Team, This ticket is just a user suggestion. Priority: Low / Non-Urgent User Information: * Username: shonjinja * Name: John Feature Request Summary:An affiliate user has submitted a usability enhancement request regarding the Commu

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 24, 2026, 3:24 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202530146) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 11:17 EDT Hi, The URL under the messages

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 24, 2026, 3:17 PM

New

[Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms

##- Please type your reply above this line -## Your request (202530123) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 10:54 EDT Hi, We have implemented the req

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 24, 2026, 2:54 PM

New

Re: Booster Companion Mobile App

Hello Team, Thank you for the detailed testing report and feedback. We have worked on the reported Voice Chat issue and have updated the build. Kindly download and test the latest build using the link below: Booster Companion APK: https://www.se

QAG <qag@sunsoftny.com>

Aug 24, 2026, 2:15 PM

New

Re: Booster Companion Mobile App

Hello Team, Thank you for the detailed testing report and feedback. We have worked on the reported Voice Chat issue and have updated the build. Kindly download and test the latest build using the link below: Booster Companion APK: https://www.se

QAG <qag@sunsoftny.com>

Aug 24, 2026, 2:14 PM

New

Re: Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, Thank you for your email and feedback. Regarding the visual treatment of the Apple and Google login options, could you please share a screenshot of the specific screen you are referring to? If you are referring to the Google/Gmail aut

QAG <qag@sunsoftny.com>

Aug 24, 2026, 2:01 PM

New

Re: Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, Thank you for your email and feedback. Regarding the visual treatment of the Apple and Google login options, could you please share a screenshot of the specific screen you are referring to? If you are referring to the Google/Gmail aut

QAG <qag@sunsoftny.com>

Aug 24, 2026, 2:00 PM

New

Re: Companion Review – Zoom Call on Monday, August 24

Thank you for the update. Unfortunately, I won’t be able to make the rescheduled meeting tomorrow, as I will be traveling back to the U.S. I apologize for any inconvenience and appreciate your understanding. Please keep me posted on the next available t

Matt Swanson <matthew.swanson@booster.eco>

Aug 24, 2026, 1:36 PM

New

Re: Google and Apple Social Login (SSO) – Ready for Review

File To APK: https://www.sendgb.com/EqS7Oh2a0yj On Aug 24, 2026, at 07:32, Matt Swanson <matthew.swanson@booster.eco> wrote: Hi Everyone, Thank you for the update. We’ve reviewed the current social login implementation and have a few item

QAG <qag@sunsoftny.com>

Aug 24, 2026, 1:36 PM

New

Re: Google and Apple Social Login (SSO) – Ready for Review

Hi Everyone, Thank you for the update. We’ve reviewed the current social login implementation and have a few items we’d like to clarify and adjust. First, regarding the visual treatment of the Apple and Google login options, we would prefer that both lo

Matt Swanson <matthew.swanson@booster.eco>

Aug 24, 2026, 12:08 PM

New

[Sun Soft Inc] Re: Back Office Feature Update – eWallet Financial Overview

##- Please type your reply above this line -## Your request (202530119) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 07:41 EDT Hi, We have successfully implem

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 24, 2026, 11:41 AM

New

Re: Companion Review – Zoom Call on Monday, August 24

Hello Matthew, We hope you are doing well. This is to inform you that we need to reschedule today’s Zoom meeting regarding the Booster Companion to tomorrow, Tuesday, August 25, at the same time, 4:00 PM European time (10:00 AM ET). We apologize

QAG <qag@sunsoftny.com>

Aug 24, 2026, 11:40 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Hi @Support Team - Sun Soft Inc The URL under the messages is incorrect; it adds something in front of it: As I recall, we’ve already sent a German translation as well, but in many places the text doesn’t appear here: Mobile Let’s not fo

István Ringhoffer <ringi.teszt@gmail.com>

Aug 24, 2026, 11:05 AM

New

[Sun Soft Inc] Re: AW: ISSUE- Worng report

##- Please type your reply above this line -## Your request (202530143) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 05:57 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 24, 2026, 9:57 AM

New

[Sun Soft Inc] Re: URGENT: Pending Token Purchases & $5,000 Bank Debit – kezymalia@gmail.com

##- Please type your reply above this line -## Your request (202530139) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 05:43 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 24, 2026, 9:43 AM

New

FW: [Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

Hi David, This is all great, if it goes well, but please don’t put as in the position where our members could face unannounced downtimes, because this is very harmful to an already delicate business model. First of all, give us some more time to annou

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 24, 2026, 8:03 AM

New

[Sun Soft Inc] Re: Email Notification Issue – Partner Ashley Valdez (ID 314218)

##- Please type your reply above this line -## Your request (202530126) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:45 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 24, 2026, 7:45 AM

New

[Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

##- Please type your reply above this line -## Your request (202530140) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:37 EDT Hi, The maintenance was origina

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 24, 2026, 7:37 AM

New

AW: ISSUE- Worng report

Hi Abigal, Hi David, please explain me, what is saying me this report. Best regards Dietmar Von: dietmar@wenuraswitzerland.com [mailto:dietmar@wenuraswitzerland.com] Gesendet: Sonntag, 23. August 2026 22:32 An: 'Abigail' <abigail@sunsoftny

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 24, 2026, 7:32 AM

New

[Sun Soft Inc] Re: test order question

##- Please type your reply above this line -## Your request (202530128) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:31 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 24, 2026, 7:31 AM

New

[Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission

##- Please type your reply above this line -## Your request (202530141) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:31 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 24, 2026, 7:31 AM

New

[Sun Soft Inc] Re: Top Producers Ranking Logic Error

##- Please type your reply above this line -## Your request (202530127) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 24, 2026, 7:16 AM

New

Re: [Sun Soft Inc] Re: test order question

Ok, thank you! Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 21., P, 11:42): ##- Please type your reply above this line -## Your request (202530128) ha

István Ringhoffer <ringi.teszt@gmail.com>

Aug 24, 2026, 7:13 AM

New

RE: [Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

Hi, Why are you speaking in past terms?? 11:00 PM ET on August 24 is 05:00 AM CET on August 25, so it was supposed to happen tomorrow morning!!! Did you write the date wrong in your initial communication or did you get it wrong in this response? T

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 24, 2026, 6:56 AM

New

[Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

##- Please type your reply above this line -## Your request (202530140) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 02:26 EDT Hi, The scheduled maintenance a

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 24, 2026, 6:26 AM

New

Fwd: ISSUE- Worng calculation of comission

Dear Support, Do the needful. p.s, attention Dietmar please all technical related issues to support@sunsoftny.com for swiftly resolution Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarde

David C <david@sunsoftny.com>

Aug 23, 2026, 9:53 PM

New

ISSUE- Worng calculation of comission

Dear Abigal, Dear David, I got a new complaint about not pay of commision. So I was investigating now for t wo hours. Please check the order 3356 of lucathomas Shown in bo 21.05. In Stripe 23.05. But it seems, that there was no commission paid

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 23, 2026, 8:31 PM

New

URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

Hi, Does this affect the availability of our landingpage https://myconunity.com/, incl. all reflinks or just the BO at https://bpp.myconunity.com/user? Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 23, 2026, 7:25 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: sizuko1120 2. Email: Chagu.mama1120@gmail.com 3. New Rank: Royal Penguine 4.

GNG Community <noreply@gng.community>

Aug 22, 2026, 4:31 PM

New

Re: URGENT: Pending Token Purchases & $5,000 Bank Debit – kezymalia@gmail.com

Hi Team, Kindly provide an urgent follow-up on this case. The affiliate is becoming increasingly concerned about the pending transactions and the reported $5,000 bank debit. Given the amount involved, we would greatly appreciate your prompt review.

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 22, 2026, 4:27 PM

New

Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

Dear Valued Customer, Please be informed that we will be performing scheduled system maintenance during the following window: Date: Monday, August 24, 2026 Time: 11:00 PM – 1:00 AM ET (Eastern Time) The application will be unavailable during this period.

Support <support@sunsoftny.com>

Aug 22, 2026, 2:27 PM

New

URGENT: Pending Token Purchases & $5,000 Bank Debit – kezymalia@gmail.com

Hi Team, Please investigate the following case as a priority. There are two potentially related financial issues that require verification. Affiliate: kezymalia@gmail.com Intended Token Purchase: $10,000 total Purchase Method: Multiple $1,000 tran

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 22, 2026, 11:30 AM

New

Re: [Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms

Hi team, Following up on the recent threads - I spent today live-testing the new APK build directly (Merchant Portal onboarding, Customer Connect, and Pay & Go), rather than just reviewing screenshots. Wanted to share what I found while it's fresh, in

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 21, 2026, 10:00 PM

New

[Sun Soft Inc] Re: VERY IMPORTANT | Request for Latest Merchant and Community Partner Staging Access

##- Please type your reply above this line -## Your request (202530124) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 15:17 EDT Hello Bric, Thank you for your

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 7:17 PM

New

Re: [Sun Soft Inc] Re: Email Notification Issue – Partner Ashley Valdez (ID 314218)

Ashley Valdez – Email Delivery Test Hi Support Team, We just sent a test email to Ashley Valdez at info@aa-wealthsolutions.com. The email was sent successfully and did not bounce. Please continue your investigation based on this information and let

Momentum Network <support@momentumnetwork.net>

Aug 21, 2026, 5:58 PM

New

Re: [Sun Soft Inc] Re: Top Producers Ranking Logic Error

Correction Required – Top Producers Ranking Hi Support Team, Momentum Network never requested that Raquel Pantoja be manually placed in the #1 position of the Top Producers ranking. Please remove this manual placement immediately and recalculate the

Momentum Network <support@momentumnetwork.net>

Aug 21, 2026, 5:56 PM

New

See amberlin91396, faith_gail28 and more in your feed

New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny

amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>

Aug 21, 2026, 5:12 PM

New

Re: [Sun Soft Inc] Re: VERY IMPORTANT | Request for Latest Merchant and Community Partner Staging Access

Hi team, Thank you for the update. The staging URLs provided are not the ones I was referring to. I am referring to the staging environment previously shared by your team under the subject line “UI/UX Revamp – Feedback Requested (Merchant, Shopper & Com

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 21, 2026, 5:00 PM

New

Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, This email is regarding the Google and Apple Social Login (SSO) functionality for the Booster Eco and Booster Companion platforms. The Google and Apple login and registration flows have now been completed on both platforms. Booster Ec

QAG <qag@sunsoftny.com>

Aug 21, 2026, 4:53 PM

New

Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, This email is regarding the Google and Apple Social Login (SSO) functionality for the Booster Eco and Booster Companion platforms. The Google and Apple login and registration flows have now been completed on both platforms. Booster Ec

QAG <qag@sunsoftny.com>

Aug 21, 2026, 4:53 PM

New

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 12:52 EDT Hi, Thank you for your response

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 4:52 PM

New

[Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms

##- Please type your reply above this line -## Your request (202530123) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 12:52 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 4:52 PM

New

Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, This email is regarding the Google and Apple Social Login (SSO) functionality for the Booster Eco and Booster Companion platforms. The Google and Apple login and registration flows have now been completed on both platforms. Booster Ec

QAG <qag@sunsoftny.com>

Aug 21, 2026, 4:50 PM

New

Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, This email is regarding the Google and Apple Social Login (SSO) functionality for the Booster Eco and Booster Companion platforms. The Google and Apple login and registration flows have now been completed on both platforms. Booster Ec

QAG <qag@sunsoftny.com>

Aug 21, 2026, 4:50 PM

New

[Sun Soft Inc] Re: Wenura

##- Please type your reply above this line -## Your request (202530130) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 11:30 EDT Hi, Kindly check the updates on

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 3:30 PM

New

[Sun Soft Inc] Re: VERY IMPORTANT | Request for Latest Merchant and Community Partner Staging Access

##- Please type your reply above this line -## Your request (202530124) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 11:13 EDT Hi, We have successfully moved

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 3:13 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 11:01 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 3:02 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts

##- Please type your reply above this line -## Your request (202530114) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 10:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 2:55 PM

New

Re: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

Thank you for the update and for completing the OAuth Registration Questionnaire and following up with Plaid Support. I appreciate you keeping the support case updated and providing Plaid with the additional information and screenshots. We’ll await Plaid

Matt Swanson <matthew.swanson@booster.eco>

Aug 21, 2026, 2:49 PM

New

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 10:46 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 2:46 PM

New

Re: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hi Team, Thank you for the update. I reviewed the questionnaire and understand that some of the information needs to come directly from the Booster team. Before we complete it, I want to make sure we answer everything accurately and do not make assumpti

Matt Swanson <matthew.swanson@booster.eco>

Aug 21, 2026, 12:10 PM

New

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 07:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 11:42 AM

New

[Request received]

##- Please type your reply above this line -## Your request (202530130) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Aug 21, 2026, 11:23 AM

New

Wenura

Hello Team, This is regarding the browser compatibility issue in Wenura. Laszlo reported this issue around two months ago, and it appears that it has not yet been fully resolved, as the client has raised the same issue again. Could you please let

QAG <qag@sunsoftny.com>

Aug 21, 2026, 11:23 AM

New

[Sun Soft Inc] Re: Ticket#1678571334- username: ease- UserID: 061.000.000.286 Pending / User Details Attached - [CHECKOUT ERROR] False Insufficient Wallet Balance Ale...

##- Please type your reply above this line -## Your request (202530121) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 07:18 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 11:18 AM

New

Re: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hi Team, Thank you for the clarification. That makes sense and confirms that the OAuth registration is a Booster/SunSoft configuration requirement and not something the end user needs to complete. From a UX perspective, I have one remaining concern. Onc

Matt Swanson <matthew.swanson@booster.eco>

Aug 21, 2026, 11:11 AM

New

[Sun Soft Inc] Re: Email Notification Issue – Partner Ashley Valdez (ID 314218)

##- Please type your reply above this line -## Your request (202530126) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 05:43 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 9:43 AM

New

[Sun Soft Inc] Re: test order question

##- Please type your reply above this line -## Your request (202530128) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 05:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 9:42 AM

New

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 05:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 9:38 AM

New

Re: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hi, Thank you for the update. I have a few questions from a UX perspective, particularly around the user experience when this issue occurs. If the user needs to take an additional action because their financial institution requires OAuth registration o

Matt Swanson <matthew.swanson@booster.eco>

Aug 21, 2026, 8:17 AM

New

Re: [Sun Soft Inc] Re: test order question

Hi @Support Team - Sun Soft Inc I don’t use the same one for multiple accounts; theoretically, the admin shouldn’t even allow this to happen. By the way, when I checked this morning to see why it had created a new account even though I’ve had an acc

István Ringhoffer <ringi.teszt@gmail.com>

Aug 21, 2026, 7:47 AM

New

[Sun Soft Inc] Re: Booster Partner Platform – Add BTEC as Payment Optio

##- Please type your reply above this line -## Your request (202530118) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 03:37 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 7:37 AM

New

[Sun Soft Inc] Re: test order question

##- Please type your reply above this line -## Your request (202530128) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 03:24 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 7:24 AM

New

[Sun Soft Inc] Re: eWallet Payout Eligibility – Clarification

##- Please type your reply above this line -## Your request (202530120) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 03:22 EDT Hi, We would like to clarify th

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 7:22 AM

New

[Sun Soft Inc] Re: Ticket#2143324786- username: Corne - UserID: 001.000.002.016 - [STAKING ERROR] Web3 Smart Contract Error AA23 reverted (or OOG) on Stake Now

##- Please type your reply above this line -## Your request (202530122) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 03:17 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 7:17 AM

New

An update to Linear’s pricing

We’re reducing pricing for coding sessions. ͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​

Linear <support@updates.linear.app>

Aug 21, 2026, 6:54 AM

New

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 02:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 6:42 AM

New

[Sun Soft Inc] Re: Top Producers Ranking Logic Error

##- Please type your reply above this line -## Your request (202530127) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 02:42 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 6:42 AM

New

test order question

Hi @Support Team - Sun Soft Inc I placed a test order earlier and received a registration email. I really hope no users have disappeared from the database and that, for some reason, only my old account was deleted (ringi.teszt@gmail.com). Please con

István Ringhoffer <ringi.teszt@gmail.com>

Aug 21, 2026, 6:04 AM

New

Top Producers Ranking Logic Error

Hello Team, There is an error in the Top Producers ranking logic. As shown in the dashboard, Raquel Pantoja is currently ranked #1 with 9 customer enrollments, while Alanys Delgado González is ranked #2 with 14 customer enrollments. This ranking doe

Momentum Network <support@momentumnetwork.net>

Aug 21, 2026, 5:49 AM

New

Email Notification Issue – Partner Ashley Valdez (ID 314218)

Hello Team, Partner Ashley Valdez (ID 314218) is currently experiencing an email notification issue. She is not receiving any emails when she enrolls a new Partner or Client, and she is also not receiving any other emails sent from our system. Pl

Momentum Network <support@momentumnetwork.net>

Aug 21, 2026, 5:43 AM

New

[Sun Soft Inc] Re: Wenura Admin access

##- Please type your reply above this line -## Your request (202530125) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 01:31 EDT Dear Sir, Thank you for your me

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 21, 2026, 5:31 AM

New

Re: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Dietmar, Thank you and we acknowledge the wire receipt. We have also taken note of your point regarding browser compatibility. We will ensure that our QAG and Support teams comprehensively review the complete list and work closely with you to a

Abigail <abigail@sunsoftny.com>

Aug 20, 2026, 8:29 PM

New

Wenura Admin access

Hello Support, Kindly revoke the suspension on both the Admin Back Office and E-commerce with immediate effect, as their license payments are currently up to date. Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value &

David C <david@sunsoftny.com>

Aug 20, 2026, 8:28 PM

New

Changelog: Coding environments

Coding sessions: environments, browser use, and updated pricing August 20, 2026 Linear Agent can now set up, run, and test your code before returning its work. That means fewer handoffs and changes that are further along when they come back to you. W

Linear <changelog@updates.linear.app>

Aug 20, 2026, 8:24 PM

New

AW: Access to Stripe

Hello Steve, Oh, I will doublecheck. Reg Dietmar Von: QAG [mailto:qag@sunsoftny.com] Gesendet: Mittwoch, 19. August 2026 14:29 An: Dietmar <dietmar@wenuraswitzerland.com> Cc: David C <david@sunsoftny.com>; Sam J <sam@sunsoftapps.com>; Betty M <

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 20, 2026, 8:17 PM

New

AW: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Abigal, I hope, this ist he base that we g et the list of all points. Please do not forget that the platform should not be operable only on chrome systems! Regards Dietmar Von: Abigail [mailto:abigail@sunsoftny.com] Gesendet: Mittwoch,

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 20, 2026, 8:16 PM

New

VERY IMPORTANT | Request for Latest Merchant and Community Partner Staging Access

Hi Team, We hope you're doing great. Please send us the links and login credentials for the most recent and fully updated staging environments for both: * Merchant Platform * Community Partner Platform We are specifically requesting acces

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 20, 2026, 6:16 PM

New

VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms

Hi Team, Please provide the latest APK for the Booster app that includes the updated Merchant Platform and Community Platform. We need the APK to begin testing both platforms and confirm that the latest functionality and integrations are working correct

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 20, 2026, 6:01 PM

New

Reaching out

Hello Connie, I’m texting you in chanty, but I haven’t received a response yet. Please let me know if you’re available. Thanks. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 66

QAG <qag@sunsoftny.com>

Aug 20, 2026, 5:56 PM

New

Ticket#2143324786- username: Corne - UserID: 001.000.002.016 - [STAKING ERROR] Web3 Smart Contract Error AA23 reverted (or OOG) on Stake Now

Hello team, could you please help me with the following case? User Details: Username: Corne Name: Cornellius User ID: 001.000.002.016 Transaction Status: Failed on "Stake Now" Error Message: validation reverted: [reason]: AA23 reverted (or OOG

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 20, 2026, 4:50 PM

New

Ticket#1678571334- username: ease- UserID: 061.000.000.286 Pending / User Details Attached - [CHECKOUT ERROR] False Insufficient Wallet Balance Alert for Woolworths Gift Card —

Hello team, could you please help me with the following case? User Details: Purchase Attempt Date: August 21, 2026 Card Type: Woolworths Gift Card ($40) Displayed Wallet Balance: $101.13 Transaction Status: Failed / Blocked at Checkout Issue D

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 20, 2026, 4:42 PM

New

Re: Companion Review – Zoom Call on Monday, August 24

Hello Matthew, Thank you for confirming and for including Hazel and Bric. 4:00 PM European time (10:00 AM ET) on Monday, August 24 works perfectly for us. We will schedule the Zoom call accordingly and share the meeting invite with everyone. We l

QAG <qag@sunsoftny.com>

Aug 20, 2026, 4:24 PM

New

Fwd: Welcome to ProMLM™ – Let’s Schedule a Demo

Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work you

David C <david@sunsoftny.com>

Aug 20, 2026, 4:02 PM

New

Re: Companion Review – Zoom Call on Monday, August 24

Hi Team, Absolutely. I’ve copied Hazel and Bric, as they have been the lead testers for the Companion mobile app and can provide valuable feedback from their testing experience. For me, 4:00 or 5:00 PM European time would work best, as I won’t be back i

Matt Swanson <matthew.swanson@booster.eco>

Aug 20, 2026, 4:01 PM

New

eWallet Payout Eligibility – Clarification

Hi Team, I’d like to clarify the payout functionality regarding funds added directly to an affiliate’s eWallet. If an affiliate tops up their eWallet using their own funds, those funds should not be eligible for a payout request. Payout requests should

Matt Swanson <matthew.swanson@booster.eco>

Aug 20, 2026, 3:45 PM

New

Back Office Feature Update – eWallet Financial Overview

Hi Team, I’d like to request a new eWallet financial overview feature within the ICON Back Office. The goal is to give us a much clearer picture of the total funds currently held across all affiliate eWallets and help us better plan upcoming payouts. I

Matt Swanson <matthew.swanson@booster.eco>

Aug 20, 2026, 3:42 PM

New

Test

Hi this is test Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Reinvent Innov

QAG <qag@sunsoftny.com>

Aug 20, 2026, 3:40 PM

New

Companion Review – Zoom Call on Monday, August 24

Hello Matthew, We hope you are doing well. Can we schedule a Zoom call on Monday, August 24, at 10:00 AM ET to review the Companion together? Please let us know if this time works for you. Thank you. Delivering with Excellence, Steve Lee

QAG <qag@sunsoftny.com>

Aug 20, 2026, 3:38 PM

New

Companion Review – Zoom Call on Monday, August 24

Hello Matthew, We hope you are doing well. Can we schedule a Zoom call on Monday, August 24, at 10:00 AM ET to review the Companion together? Please let us know if this time works for you. Thank you. Delivering with Excellence, Steve Lee

QAG <qag@sunsoftny.com>

Aug 20, 2026, 3:37 PM

New

Booster Partner Platform – Add BTEC as Payment Optio

Hi Team, I’d like to request that BTEC be added as an available payment option within the Booster Partner Platform. Where applicable, merchants should be able to accept BTEC as a payment method, alongside the existing payment options. Please review the

Matt Swanson <matthew.swanson@booster.eco>

Aug 20, 2026, 3:33 PM

New

[Sun Soft Inc] Re: Required Correction: Momentum Awards Popup Proportions

##- Please type your reply above this line -## Your request (202530099) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 10:09 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 20, 2026, 2:09 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.00...

##- Please type your reply above this line -## Your request (202530113) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 09:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 20, 2026, 1:07 PM

New

[Sun Soft Inc] Re: Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC Staking

##- Please type your reply above this line -## Your request (202530106) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 09:05 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 20, 2026, 1:06 PM

New

[Sun Soft Inc] Re: Pay & Go – Career Points & SVC Configuration Confirmation

##- Please type your reply above this line -## Your request (202530102) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 08:14 EDT Hi, Kindly review the updates b

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 20, 2026, 12:14 PM

New

Re: Momentum Network and MAC AI Agent Review

Hello Raul, The changes have been completed. Kindly check and give your feedback. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A

QAG <qag@sunsoftny.com>

Aug 20, 2026, 12:07 PM

New

Re: Momentum Network and MAC AI Agent Review

Hello Raul, The changes has been completed. Kindly check and give your feedback. Thank You. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A

QAG <qag@sunsoftny.com>

Aug 20, 2026, 12:05 PM

New

[Sun Soft Inc] Re: Ticket#1555298150 - username: NealSalvino - ID: 001.000.000.712 - [ACCOUNT RESET & CHECKOUT INQUIRY] Clearance Request for Mike Rago & Stripe Link...

##- Please type your reply above this line -## Your request (202530109) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 07:05 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 20, 2026, 11:05 AM

New

[Sun Soft Inc] Re: Urgent – Wallet Top-Up Issue / Funds Credited to Wrong Wallet

##- Please type your reply above this line -## Your request (202530111) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 06:28 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 20, 2026, 10:28 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket #810842968 | Multiple eGift Card Purchase Errors and Back-Office Access | alexandra | ID 061.000.000.001

##- Please type your reply above this line -## Your request (202530115) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 06:23 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 20, 2026, 10:23 AM

New

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 06:00 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 20, 2026, 10:00 AM

New

Re: [Sun Soft Inc] Re: Ticket #810842968 | Multiple eGift Card Purchase Errors and Back-Office Access | alexandra | ID 061.000.000.001

Hi Team, Thank you for confirming the purchase results and the correction to the incorrect “Transaction Failed” message. Your response did not address whether users will be able to open, view, download, and print issued eGift cards directly from their a

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 20, 2026, 9:34 AM

New

Re: [Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts

Dear Team, Thank you for the clarification. We shared the explanation with Alexandra, but she has raised a valid unresolved concern that requires a transaction-level review. You confirmed that the widget sums the stored USD and AUD amounts for purchases

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 20, 2026, 9:26 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)

Hi team, Thank you for the update. However, the general explanation regarding the expected old wallet and new Smart Wallet does not address Alexandra’s latest issue. Alexandra had already completed the Smart Wallet migration and was previously advised t

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 20, 2026, 9:15 AM

New

[Sun Soft Inc] Re: Currency Support – App & Platform Review

##- Please type your reply above this line -## Your request (202530108) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 02:51 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 20, 2026, 6:51 AM

New

[Sun Soft Inc] Re: Ticket: 1375635922 – User: bihwincel – ID: 001.000.004.309 – Gift card refund review

##- Please type your reply above this line -## Your request (202530110) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 02:44 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 20, 2026, 6:44 AM

New

[Sun Soft Inc] Re: Required Update: Wallet Deduction Notification Details

##- Please type your reply above this line -## Your request (202530097) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 02:43 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 20, 2026, 6:43 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID ...

##- Please type your reply above this line -## Your request (202530101) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 01:44 EDT Hi, As requested, we have revie

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 20, 2026, 5:44 AM

New

Re: [Sun Soft Inc] Re: Required Correction: Momentum Awards Popup Proportions

Popup Display Issues – Momentum Awards & Kevin Velázquez Book Hi Team, Thank you for reviewing the popups. However, the screenshots we provided show that there are still display issues that need to be corrected. Regarding the Momentum Awards Engl

Momentum Network <support@momentumnetwork.net>

Aug 20, 2026, 3:49 AM

New

Customer Connect / Partner Connect Testing: Findings from Aug 18–19 (Action Needed on Several Items)

Hi team, We hope this email finds you well. Ms. Hazel has been working closely with me this week to test Customer Connect and Partner Connect on the Merchant Platform ahead of our August 24 report to Mr. Matthew. We wanted to share what we have found s

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 20, 2026, 2:49 AM

New

Introducing Grok 4.6, built for long-running agents

Frontier agentic intelligence, starting at $2 per million input tokens. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ Introducing Grok 4.6 SpaceXAI’s frontier model, built for long-running agents and ambitious interactive and visua

SpaceXAI <noreply@x.ai>

Aug 20, 2026, 1:38 AM

New

Urgent – Wallet Top-Up Issue / Funds Credited to Wrong Wallet

Hi Team, We have identified a very strange issue with a wallet top-up. Affiliate Amalia Alwar – ID 001.000.006.628 paid $4,000 by credit card through Stripe to purchase tokens. However, the $4,000 was credited to a Merchant E-Wallet instead of her A

Matt Ferk <Matt.Ferk@booster.eco>

Aug 19, 2026, 10:18 PM

New

Re: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hello, This would be an example of a type of issue you would want to direct to our Support Team via your Plaid Dashboard. Plaid's Support Team is staffed with engineers who can review failed requests in our logs, provided you include the relevant item/

Davis Budd <dbudd@plaid.com>

Aug 19, 2026, 6:54 PM

New

Ticket: 1375635922 – User: bihwincel – ID: 001.000.004.309 – Gift card refund review

Hi Team, Please check the following case: * Username: bihwincel * ID: 001.000.004.309 * Ticket Number: 1375635922 * Issue Summary: The user reports that a gift card refund has not been received. An attachment was provided showing de

Jose Genovese <jose.genovese@booster.eco>

Aug 19, 2026, 6:52 PM

New

Re: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hello We hope you are doing well. We are currently seeing an issue with the Plaid connection in our Pay & Go flow. A couple of users have tried the “Connect Now” option and are receiving an “Internal Error” after being redirected to the Plaid page.

QAG <qag@sunsoftny.com>

Aug 19, 2026, 6:38 PM

New

Re: [Sun Soft Inc] Re: Required Update: Wallet Deduction Notification Details

Confirmed On Wed, Aug 19, 2026 at 7:33 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530097) has been updated. To add additional comments, reply to this email.

Momentum Network <support@momentumnetwork.net>

Aug 19, 2026, 6:29 PM

New

Re: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hello We hope you are doing well. We are currently seeing an issue with the Plaid connection in our Pay & Go flow. A couple of users have tried the “Connect Now” option and are receiving an “Internal Error” after being redirected to the Plaid page.

QAG <qag@sunsoftny.com>

Aug 19, 2026, 6:29 PM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the detailed response. I was able to navigate through the Marketing Module and found the buttons that allow me to activate/deactivate the campaign visibility. I have already completed the necessary cleanup. I would also like to as

Ana Bezerra <ana.bezerra@booster.eco>

Aug 19, 2026, 5:21 PM

New

See what en_uyir_mannu_mannargudi and 8 others shared

Catch up on Instagram en_uyir_mannu_mannargudi, sham_tvk_zone_39 and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to recei

en_uyir_mannu_mannargudi on Instagram <posts-recaps@mail.instagram.com>

Aug 19, 2026, 5:18 PM

New

Re: [Sun Soft Inc] Re: Pay & Go – Career Points & SVC Configuration Confirmation

Hi Team, Thank you for the detailed clarification. I wanted to provide some additional context regarding my testing on August 19. I specifically wanted to run a test to see what would happen if a participating merchant took the same POS system used at

Matt Swanson <matthew.swanson@booster.eco>

Aug 19, 2026, 4:56 PM

New

Ticket#1555298150 - username: NealSalvino - ID: 001.000.000.712 - [ACCOUNT RESET & CHECKOUT INQUIRY] Clearance Request for Mike Rago & Stripe Link Explanation

Hi team! Could you please help me with this case? username: NealSalvino ID: 001.000.000.712 Priority: Normal Module: User Registration / Stripe Payment Gateway / Account Reset User Details: * Full Name: Mike Rago * Email: bowlmaste

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 19, 2026, 4:48 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Boos...

##- Please type your reply above this line -## Your request (202530094) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 12:15 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 4:15 PM

New

Tech Talk tomorrow on fraud detection. Sign up now.

There's still time to register. We go live at 9 AM PT | 12 PM ET                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

Pedro at Plaid <events@plaid.com>

Aug 19, 2026, 4:14 PM

New

[Sun Soft Inc] Re: Ticket #1673068403 - username: shoginja - ID: 001.000.001.627 - [FRONTEND/UI ERROR] Swap BTEC Button Triggers Blank Gray Screen

##- Please type your reply above this line -## Your request (202530105) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 12:06 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 4:07 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Boos...

Hi Team, We received a response from ShieldApps Support after they reviewed the license history. According to their findings, all generated licenses are being canceled via the API exactly 30 days after creation, causing recurring deactivations. They not

Jose Genovese <jose.genovese@booster.eco>

Aug 19, 2026, 4:01 PM

New

[Sun Soft Inc] Re: Pay & Go – Career Points & SVC Configuration Confirmation

##- Please type your reply above this line -## Your request (202530102) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 11:59 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 3:59 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID ...

##- Please type your reply above this line -## Your request (202530101) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 11:45 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 3:45 PM

New

[Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

##- Please type your reply above this line -## Your request (202530037) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 11:23 EDT Hi, We have implemented the one

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 3:23 PM

New

[Sun Soft Inc] Re: Ticket#827102053- username: Wolfe9 - UserID: 001.000.000.749 - [GIFT CARD PENDING] Starbucks Gift Card Transaction Stuck on Pending — Aug 18

##- Please type your reply above this line -## Your request (202530107) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 11:20 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 3:20 PM

New

Currency Support – App & Platform Review

Hi Team, I’d like to request a review of currency support across the entire Booster ecosystem. Please ensure that AED (United Arab Emirates Dirham) is added wherever applicable, particularly as we continue expanding our activity in Dubai/UAE. AED is the

Matt Swanson <matthew.swanson@booster.eco>

Aug 19, 2026, 3:02 PM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: mika369 2. Email: suzumika102.0@gmail.com 3. New Rank: King Penguine 4. Date

GNG Community <noreply@gng.community>

Aug 19, 2026, 2:39 PM

New

[Sun Soft Inc] Re: Request for MAC Admin Platform Access

##- Please type your reply above this line -## Your request (202530100) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 10:38 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 2:38 PM

New

[Sun Soft Inc] Re: Required Correction: Popup Flyer Image Proportions

##- Please type your reply above this line -## Your request (202530098) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 10:37 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 2:37 PM

New

[Sun Soft Inc] Re: Required Correction: Momentum Awards Popup Proportions

##- Please type your reply above this line -## Your request (202530099) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 10:06 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 2:06 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202530103) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 09:47 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 1:47 PM

New

Ticket#827102053- username: Wolfe9 - UserID: 001.000.000.749 - [GIFT CARD PENDING] Starbucks Gift Card Transaction Stuck on Pending — Aug 18

Hi team! Could you please help me with this eGC case? User Details: User: Wolfe9 / ID: 001.000.000.749 Purchase Date: August 18, 2026 Card Type: Starbucks eGift Card Transaction Status: Pending Issue Description: The user attempted to purchase a S

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 19, 2026, 1:45 PM

New

Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC Staking

Hi team! We've assigned this to the dev team to investigate a potential web3 fix. Issue Description: A user is unable to stake BTEC tokens using the "Stake Now" button. Upon attempting to submit the transaction, the screen displays a raw JSON Web3

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 19, 2026, 1:06 PM

New

Ticket #1673068403 - username: shoginja - ID: 001.000.001.627 - [FRONTEND/UI ERROR] Swap BTEC Button Triggers Blank Gray Screen

Hi Team! We received the following report and would like your help in resolving it. Thank you for your attention. Module: Booster Wallet / BTEC Swap Module / Mobile UI Attachment/Link: Lightshot Screenshot ([https://prnt.sc/vAuMUovj7C6z](https://

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 19, 2026, 1:02 PM

New

Access to Stripe

Hello Dietmar, As requested earlier, could you please provide us with the required access to Stripe? Currently, we only have access to the Sandbox environment, but we need administrator access to review and revalidate the configuration. Kindly lo

QAG <qag@sunsoftny.com>

Aug 19, 2026, 12:28 PM

New

Access to Stripe

Hello Dietmar, As requested earlier, could you please provide us with the required access to Stripe? Currently, we only have access to the Sandbox environment, but we need administrator access to review and revalidate the configuration. Kindly lo

QAG <qag@sunsoftny.com>

Aug 19, 2026, 12:25 PM

New

Access to Stripe

Hello Dietmar, As requested earlier, could you please provide us with the required access to Stripe? Currently, we only have access to the Sandbox environment, but we need administrator access to review and revalidate the configuration. Kindly lo

QAG <qag@sunsoftny.com>

Aug 19, 2026, 12:24 PM

New

Access to Stripe

Hello Dietmar, As requested earlier, could you please provide us with the required access to Stripe? Currently, we only have access to the Sandbox environment, but we need administrator access to review and revalidate the configuration. Kindly lo

QAG <qag@sunsoftny.com>

Aug 19, 2026, 12:23 PM

New

Access to Stripe

Hello Dietmar, As requested earlier can you please share the access to stripe, as of now you have given only the access to sandbox, but we need the administrate account.

QAG <qag@sunsoftny.com>

Aug 19, 2026, 12:21 PM

New

Access to Stripe

Hello Dietmar, As requested earlier can you please share the access to stripe.

QAG <qag@sunsoftny.com>

Aug 19, 2026, 12:21 PM

New

Access to Stripe

Hello Dietmar, As requested earlier can you please share the QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007

QAG <qag@sunsoftny.com>

Aug 19, 2026, 12:16 PM

New

Access to Stripe

Hello Dietmar, QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007

QAG <qag@sunsoftny.com>

Aug 19, 2026, 12:13 PM

New

Sam added you as member of Jarvis

You have 1 unread notification on Linear. Open your Inbox: https://linear.app/sunsoftny/inbox Unsubscribe from these emails: https://linear.app/unsubscribe?token=49ba40a70975eed4092fc65d16f9658789a99d87447cbe6f83997a47f0cf6ee6&userId=91ed9e8a-50ad-409d-86

Linear <notifications@linear.app>

Aug 19, 2026, 12:13 PM

New

[Sun Soft Inc] Re: Required Update: Wallet Deduction Notification Details

##- Please type your reply above this line -## Your request (202530097) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 07:33 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 11:33 AM

New

[Sun Soft Inc] Re: Email Correction

##- Please type your reply above this line -## Your request (202530104) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 07:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 11:26 AM

New

Re: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Good Morning Dietmar, We sincerely appreciate your efforts and cooperation. However, as mentioned earlier, the licensing is controlled by Microsystems and unfortunately, we are unable to proceed until at least the previous month’s subscription is paid

Abigail <abigail@sunsoftny.com>

Aug 19, 2026, 11:17 AM

New

[Sun Soft Inc] Re: Token Staking Adjustment – September 1

##- Please type your reply above this line -## Your request (202530090) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 07:06 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 11:06 AM

New

Re: [Sun Soft Inc] Re: Token Staking Adjustment – September 1

Thanks! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Wednesday, August 19, 2026 7:00 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.com>; QAG Team - Sun Soft

Matt Swanson <matthew.swanson@booster.eco>

Aug 19, 2026, 11:02 AM

New

[Sun Soft Inc] Re: Token Staking Adjustment – September 1

##- Please type your reply above this line -## Your request (202530090) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 07:00 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 11:00 AM

New

Email Correction

Hi Team, Kindly replace Member Email: Username ThomasKanawi Correct Email: tkanawi87@gmail.com Thanks for your Support Partner In Success Anoop Lal Project Manager - Sales and Marketing Australasia and North America anooplal@optusnet.com

Anoop Lal <k10construct@gmail.com>

Aug 19, 2026, 10:59 AM

New

[Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12

##- Please type your reply above this line -## Your request (202530062) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 06:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 10:55 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Hi @Support Team - Sun Soft Inc Sorry for the late reply. It looks like the bulk features are working well now. I found one thing that definitely needs to be fixed. If I add a link to the message, it doesn’t appear as a clickable link in the emails

István Ringhoffer <ringi.teszt@gmail.com>

Aug 19, 2026, 10:51 AM

New

Pay & Go – Career Points & SVC Configuration Confirmation

Hi Team, I’d like to confirm that the Career Points (CP) and Shopping Volume Commission (SVC) are still configured correctly for purchases made through Pay & Go. Please verify that Pay & Go transactions are being treated according to the existing compen

Matt Swanson <matthew.swanson@booster.eco>

Aug 19, 2026, 10:25 AM

New

Re: [Sun Soft Inc] Re: Token Staking Adjustment – September 1

Thank you for confirming. Just to clarify the intended implementation, all existing staked tokens should remain unchanged, regardless of the member’s current membership type or when those tokens were originally staked. The 10% staking requirement should

Matt Swanson <matthew.swanson@booster.eco>

Aug 19, 2026, 10:09 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID 061.000.000.001

Hi Team, Please reopen and escalate the following issue for a complete technical and business-rule review. User Details Username: alexandra Member ID: 061.000.000.001 Ticket Number: 895943226 Your previous response confirmed that the system calculat

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 19, 2026, 10:02 AM

New

[Sun Soft Inc] Re: Token Staking Adjustment – September 1

##- Please type your reply above this line -## Your request (202530090) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 05:40 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 9:40 AM

New

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 05:39 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 9:39 AM

New

[Sun Soft Inc] Re: Geo-Fenced Merchant Push Notifications

##- Please type your reply above this line -## Your request (202530089) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 05:39 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 9:39 AM

New

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc Thank you. It works fine now. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 18., K, 13:06): ##- Please type your reply

István Ringhoffer <ringi.teszt@gmail.com>

Aug 19, 2026, 8:45 AM

New

Re: [Sun Soft Inc] Re: Geo-Fenced Merchant Push Notifications

Hi Team, Thank you very much for the detailed clarification regarding how the push notifications are configured. This definitely gives me a much better understanding of how the functionality works, particularly the 200-meter radius, 2-minute dwell time,

Matt Swanson <matthew.swanson@booster.eco>

Aug 19, 2026, 8:24 AM

New

[Sun Soft Inc] Re: Ticket: 63463059 – User: johnchomynfcm – ID: 011.000.000.003 – Unable to view Staked BTEC tokens for downline Joe Bullock (jboneonce)

##- Please type your reply above this line -## Your request (202530092) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 04:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 8:10 AM

New

[Sun Soft Inc] Re: Ticket: 1127256787– User: johnchomynfcm – ID: 011.000.000.003 – Unable to navigate page to view Staked BTEC tokens on crypto dashboard

##- Please type your reply above this line -## Your request (202530088) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 04:04 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 8:05 AM

New

[Sun Soft Inc] Re: Ticket #1294716876 Business Rules: Merchant vs. Affiliate Compensation Levels & Directory Inquiry

##- Please type your reply above this line -## Your request (202530091) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 03:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 7:36 AM

New

[Sun Soft Inc] Re: Ticket: 1884627581 – User: soniagwanvalla – ID: 044.000.000.420 – Amazon eGift card of £64 failed to generate at checkout

##- Please type your reply above this line -## Your request (202530086) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 03:33 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 7:33 AM

New

[Sun Soft Inc] Re: Ticket: 1024054938 – User: Aibooster – ID: 061.000.000.098 – Share count adjustment from 3 to 2 shares for AUD $1410 wallet transactions

##- Please type your reply above this line -## Your request (202530087) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 03:32 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 7:32 AM

New

[Sun Soft Inc] Re: Fwd: Momentum Network and MAC AI Agent Review

##- Please type your reply above this line -## Your request (202530083) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 03:30 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 7:30 AM

New

[Sun Soft Inc] Re: Account 823422 Conversion to Customer

##- Please type your reply above this line -## Your request (202530096) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 02:56 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 6:56 AM

New

[Sun Soft Inc] Re: Geo-Fenced Merchant Push Notifications

##- Please type your reply above this line -## Your request (202530089) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 02:54 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 6:54 AM

New

AW: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Abigail, thank you for your reply. In the past we paid the fee, but have not the result as expected. I think, we need now progress to get solutions. I trust we follow the agenda as described in my mail Di 18.08.2026 15:12: 1. Wenur

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 19, 2026, 6:50 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket #2115379564 - User ID: 001.000.006.938 (ainetworkingplus) - Account Deletion Request ('boosterplus') & Username Creat...

##- Please type your reply above this line -## Your request (202530093) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 02:48 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 6:48 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Boos...

##- Please type your reply above this line -## Your request (202530094) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 02:46 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 19, 2026, 6:46 AM

New

Request for MAC Admin Platform Access

Dear Team, Please send me the login link and access information for the MAC Admin platform, equivalent to the administrative platform we currently use in Netsoft. I need access to the MAC administrative back office, not the standard user portal. If

Momentum Network <support@momentumnetwork.net>

Aug 19, 2026, 2:50 AM

New

Required Correction: Momentum Awards Popup Proportions

Dear Team, The same correction must be applied to the Momentum Awards popup. Both the English and Spanish flyers are currently stretched vertically and displayed with incorrect proportions. This distortion affects the appearance and professional qua

Momentum Network <support@momentumnetwork.net>

Aug 18, 2026, 11:43 PM

New

Required Correction: Popup Flyer Image Proportions

Dear Team, Please review and correct the flyer displayed within the promotional popup. As shown in the attached screenshot, the flyer is being stretched and displayed with incorrect proportions. This distortion makes the person’s head and other visu

Momentum Network <support@momentumnetwork.net>

Aug 18, 2026, 11:41 PM

New

Required Update: Wallet Deduction Notification Details

Dear Team, Please update the automated Wallet Deduction Notification Mail sent to Partners whenever funds are deducted from their commissions. As shown in the attached screenshot, the current notification does not provide sufficient information. The

Momentum Network <support@momentumnetwork.net>

Aug 18, 2026, 11:33 PM

New

Account 823422 Conversion to Customer

Dear Team, Please convert the following account from Partner to Customer and set the recurring monthly membership fee to $99.99: * Name: Glendaly Hernandez Rodriguez * Account Number: 823422 Please confirm once the conversion has been

Momentum Network <support@momentumnetwork.net>

Aug 18, 2026, 11:09 PM

New

Re: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hi Team, I hope you're doing well. I am no longer the Account Manager for Booster at Plaid, as I have transitioned to a new internal team. To ensure you get the fastest support for these "Internal Error" issues, please start a new thread and reac

Noah Kalishman <nkalishman@plaid.com>

Aug 18, 2026, 9:28 PM

New

Re: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hello Noah, We hope you are doing well. We are currently seeing an issue with the Plaid connection in our Pay & Go flow. A couple of users have tried the “Connect Now” option and are receiving an “Internal Error” after being redirected to the Plaid

QAG <qag@sunsoftny.com>

Aug 18, 2026, 8:45 PM

New

Re: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hello Noah, We hope you are doing well. We are currently seeing an issue with the Plaid connection in our Pay & Go flow. A couple of users have tried the “Connect Now” option and are receiving an “Internal Error” after being redirected to the Plaid

QAG <qag@sunsoftny.com>

Aug 18, 2026, 8:44 PM

New

Re: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

Thank you for the quick response. Regarding the Connect Now issue, can you please confirm whether your testing was completed on desktop, mobile app, or both iPhone and Android? Since I was able to successfully connect during our original SunSoft/Plaid t

Matt Swanson <matthew.swanson@booster.eco>

Aug 18, 2026, 8:33 PM

New

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 16:29 EDT Hello Matthew, Thank you for yo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 8:29 PM

New

URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hi Team, I need to bring two critical Pay & Go issues to your immediate attention and ask that they be treated as a priority. 1. Pay & Go – “Connect Now” Error We currently have two users who have attempted to use “Connect Now” and received an error me

Matt Swanson <matthew.swanson@booster.eco>

Aug 18, 2026, 8:23 PM

New

Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Booster VPN account.

Hi team, Thank you for providing the update and details. It seems the one-time secret link has already expired. Could you please generate and send a new link with the license generation history so we can review it and forward the necessary details to th

Jose Genovese <jose.genovese@booster.eco>

Aug 18, 2026, 8:10 PM

New

Re: [Sun Soft Inc] Re: Ticket #2115379564 - User ID: 001.000.006.938 (ainetworkingplus) - Account Deletion Request ('boosterplus') & Username Creation Inquiry

Hi team, Thank you for the update. Please proceed with the account deletion for the username boosterplus. Thank you! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Monday, August 3, 2026 9

Jose Genovese <jose.genovese@booster.eco>

Aug 18, 2026, 7:38 PM

New

Ticket: 63463059 – User: johnchomynfcm – ID: 011.000.000.003 – Unable to view Staked BTEC tokens for downline Joe Bullock (jboneonce)

Hi Team, Please check the following case: Username: johnchomynfcm ID: 011.000.000.003 Ticket Number: 63463059 Issue Summary: User johnchomynfcm is reaching out on behalf of his downline member, Joe Bullock, who is unable to navigate past certain scre

Jose Genovese <jose.genovese@booster.eco>

Aug 18, 2026, 7:06 PM

New

Ticket #1294716876 Business Rules: Merchant vs. Affiliate Compensation Levels & Directory Inquiry

Hi team! Can you check this question, please? Priority: Normal Module: Compensation Plan / Merchant Program / Directory Ticket Reference: #1294716876 User Account Details: * Username: ainetworkingplus * User ID: 001.000.006.938 Issue

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 18, 2026, 7:04 PM

New

Re: Token Staking Adjustment – September 1

Apologies this was a typo its meant for October 1st Please revise my original request to reflect this date. ________________________________ From: Matt Swanson <matthew.swanson@booster.eco> Sent: Tuesday, August 18, 2026 1:39 PM To: David <david@

Matt Swanson <matthew.swanson@booster.eco>

Aug 18, 2026, 6:25 PM

New

Token Staking Adjustment – September 1

Hi David, I’d like to request an adjustment to the token staking requirement, reducing it from the current 30% to 10% effective September 1, 2026. Please let me know if this change is technically possible and, if so, what would be required to implement

Matt Swanson <matthew.swanson@booster.eco>

Aug 18, 2026, 5:53 PM

New

Geo-Fenced Merchant Push Notifications

Hi Team, I wanted to check on the current functionality for the push notifications triggered when approaching a participating merchant. During my recent testing, I initially received the notification a couple of times, but the notifications then stopped

Matt Swanson <matthew.swanson@booster.eco>

Aug 18, 2026, 5:30 PM

New

Ticket: 1127256787– User: johnchomynfcm – ID: 011.000.000.003 – Unable to navigate page to view Staked BTEC tokens on crypto dashboard

Hi Team, Please check the following case: Username: johnchomynfcm ID: 011.000.000.003 Ticket Number: 1127256787 Issue Summary: User reports that he is unable to move beyond the current screen on his crypto dashboard to view his Staked BTEC tokens, de

Jose Genovese <jose.genovese@booster.eco>

Aug 18, 2026, 4:47 PM

New

Ticket: 1024054938 – User: Aibooster – ID: 061.000.000.098 – Share count adjustment from 3 to 2 shares for AUD $1410 wallet transactions

Hi Team, Please check the following case: Username: Aibooster ID: 061.000.000.098 Ticket Number: 1024054938 Issue Summary: User Aibooster requested a correction regarding his recent share purchase in the Booster wallet. The system currently reflects

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 18, 2026, 4:37 PM

New

[Sun Soft Inc] Re: Become a Momentum Partner – Final Enrollment, Payment, Agreement, and E-Signature Requirements

##- Please type your reply above this line -## Your request (202530000) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 12:31 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 4:31 PM

New

Re: September Supercharge – Development Feasibility & Timeline

Copied Matthew. Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In

David C <david@sunsoftny.com>

Aug 18, 2026, 4:09 PM

New

Ticket: 1884627581 – User: soniagwanvalla – ID: 044.000.000.420 – Amazon eGift card of £64 failed to generate at checkout

Hi Team, Please check the following case: Username: soniagwanvalla ID: 044.000.000.420 Ticket Number: 1884627581 Issue Summary: User attempted to purchase an Amazon eGift card worth £64, but the card failed to generate during checkout despite payment

Jose Genovese <jose.genovese@booster.eco>

Aug 18, 2026, 4:04 PM

New

Re: September Supercharge – Development Feasibility & Timeline

Hello Team, Just wanted clarify that this does NOT apply to Digital Gift Cards AT ALL. eGift Cards are the only product ineligible of this super charge promo. Thank you ________________________________ From: David C <david@sunsoftny.com> Sen

Matt Swanson <matthew.swanson@booster.eco>

Aug 18, 2026, 3:35 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 11:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 3:34 PM

New

[Sun Soft Inc] Re: Merchant Transactions – Required Transaction Fields & Management Capabilities

##- Please type your reply above this line -## Your request (202530065) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 11:33 EDT Hi, We have implemented the r

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 3:34 PM

New

[Sun Soft Inc] Re: Pay & Go – In App and Desktop Purchase Update Card

##- Please type your reply above this line -## Your request (202530064) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 11:23 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 3:24 PM

New

Tomorrow: How Growing Businesses Manage Projects at Scale

Last chance to register.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Aug 18, 2026, 3:02 PM

New

Re: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Dietmar, Sorry to hear! With due respect, we have been following up on this matter for the past two months. As the license is managed by the licensing team at Microsystems, we kindly request that at least last month’s outstanding payment be cle

Abigail <abigail@sunsoftny.com>

Aug 18, 2026, 2:42 PM

New

IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Abigail, I have to inform you, that obviuously products are ordered with 0€ as a price, at least it ist hat what I see in the logistik system. I cannot doublecheck the rootcause, but I assume it is a new issue. However please release the acce

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 18, 2026, 1:26 PM

New

AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Abigail, thank you for your quick response. I understand your response in that way, that Wenura has to pay licence fee, if your system creates a lot of trouble and a lot of additonal cost on our ( customer) side it is not part of your scope and

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 18, 2026, 1:12 PM

New

Re: [Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

Hi, Thank you for the detailed explanation. Yes, we would like to move forward with one unified login experience for both Business Merchants and Community Partners. The goal is to make the experience as simple and seamless as possible: Registration → F

Matt Swanson <matthew.swanson@booster.eco>

Aug 18, 2026, 11:56 AM

New

[Request received]

##- Please type your reply above this line -## Your request (202530083) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Aug 18, 2026, 11:37 AM

New

Fwd: Momentum Network and MAC AI Agent Review

Dear Team, Please find the details shared by the client regarding both Momentum AIs. Kindly complete the requested updates on the staging environment and let me know once they are ready for review. Thank you. QAG Team Delivery Support Gro

QAG <qag@sunsoftny.com>

Aug 18, 2026, 11:37 AM

New

Fwd: Momentum Network and MAC AI Agent Review

Dear Team, Please find the details from the client regarding the both momentum AIs. Complete these on the staging and let me know. QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street,

QAG <qag@sunsoftny.com>

Aug 18, 2026, 11:35 AM

New

Re: Request for Affiliate Network by Country Report

Hello Matthew, Yes, this is definitely possible. We can provide a report showing the countries where we currently have registered affiliates, along with the number of registered affiliates in each country. Could you please submit a ticket to our Sup

QAG <qag@sunsoftny.com>

Aug 18, 2026, 11:33 AM

New

Re: Request for Affiliate Network by Country Report

Hello Matthew, Yes, this is definitely possible. We can provide a report showing the countries where we currently have registered affiliates, along with the number of registered affiliates in each country. Could you please submit a ticket to our Sup

QAG <qag@sunsoftny.com>

Aug 18, 2026, 11:32 AM

New

Re: Request for Affiliate Network by Country Report

Hello, Yes, this is definitely possible. We can provide a report showing the countries where we currently have registered affiliates, along with the number of registered affiliates in each country. Could you please submit a ticket to our Support Tea

QAG <qag@sunsoftny.com>

Aug 18, 2026, 11:32 AM

New

[Sun Soft Inc] Re: Convention Pop-Up Still Not Corrected – Flyers Remain Cropped

##- Please type your reply above this line -## Your request (202530078) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 07:25 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 11:25 AM

New

[Sun Soft Inc] Re: Kevin’s Book Pop-Up – English Version Requires Layout Correction

##- Please type your reply above this line -## Your request (202530079) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 07:24 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 11:24 AM

New

[Sun Soft Inc] Re: Ticket #1342149028 - username: davidnewman - ID: 001.000.000.029 - Incorrect Wallet Binding & Token Display

##- Please type your reply above this line -## Your request (202530074) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 07:12 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 11:12 AM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Dietmar, Thank you for your detailed email. We understand the concerns you have raised and acknowledge the operational challenges you have outlined. At this juncture, our immediate priority is to have the account brought fully current on or bef

Abigail <abigail@sunsoftny.com>

Aug 18, 2026, 11:09 AM

New

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 07:06 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 11:06 AM

New

Request for Affiliate Network by Country Report

Hi Team, Is it possible to pull a report showing all countries where we are currently active and have registered affiliates? I’m creating a slide for the upcoming presentation that highlights the existing global Booster network and our growth, and I’d l

Matt Swanson <matthew.swanson@booster.eco>

Aug 18, 2026, 10:53 AM

New

[Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

##- Please type your reply above this line -## Your request (202530037) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 06:52 EDT Hi, Thank you for sharing the a

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 10:52 AM

New

[Sun Soft Inc] Re: Urgent: Pagination and Sorting Issues in Netsoft Partner Tab

##- Please type your reply above this line -## Your request (202530077) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 06:17 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 10:17 AM

New

[Sun Soft Inc] Re: Ticket: 1109645941– User: joellambert – ID: 001.000.000.020 – [SECOND REVIEW] Pending $100 companion credits after posted bank charges

##- Please type your reply above this line -## Your request (202530070) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 06:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 10:10 AM

New

[Sun Soft Inc] Re: Ticket: 1696896236 – User: johnchomynfcm – ID: 011.000.000.003 – System audit for subscription drops, AI numbers, and VPN client stability

##- Please type your reply above this line -## Your request (202530072) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 06:04 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 10:04 AM

New

Pay & Go – Merchant Deactivation

Hi Team, As we finalize Pay & Go for launch, can you please confirm whether a merchant who accepts the Pay & Go Terms & Conditions and activates the feature will also have the ability to deactivate it at any time directly from their account? We would al

Matt Swanson <matthew.swanson@booster.eco>

Aug 18, 2026, 7:59 AM

New

[Sun Soft Inc] Re: Ticket: 2118540887– User: queenazinwi – ID: 001.000.003.121– [SECOND REVIEW] Missing commissions and 3,750 CP from downline purchases

##- Please type your reply above this line -## Your request (202530075) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 03:21 EDT Hi, We have reviewed the report

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 7:21 AM

New

[Sun Soft Inc] Re: Ticket#1319247450 - Username: Aibooster - ID: 061.000.000.098 - Technical Inquiry – AI Models Isolation, Data Privacy & Perplexity Integration

##- Please type your reply above this line -## Your request (202530073) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 03:00 EDT Hi, Thank you for sharing the q

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 7:00 AM

New

[Sun Soft Inc] Re: URGENT: Business Director Rank Not Awarded – ID 813169

##- Please type your reply above this line -## Your request (202530081) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:53 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 6:53 AM

New

[Sun Soft Inc] Re: URGENT: Lock Partner Name Fields

##- Please type your reply above this line -## Your request (202530080) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:51 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 6:51 AM

New

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc The commission rate is incorrect for some products: https://naturalpetcaresystem.com/wp-admin/post.php?post=38384&action=edit https://bo.naturalpetcaresystem.com/admin/viewcommission/view/4567/38384 If I order one o

István Ringhoffer <ringi.teszt@gmail.com>

Aug 18, 2026, 6:44 AM

New

[Sun Soft Inc] Re: Co-Sponsorship

##- Please type your reply above this line -## Your request (202530071) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:37 EDT Hi, Thank you for your question

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 6:37 AM

New

AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Abigal, thank you for your Mail. I understand your view. But please note, that the plattform does not work reliable as expected an as a system approved for operation should work. As I wrote there were in between a lot of issues itendified, mai

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 18, 2026, 6:31 AM

New

[Sun Soft Inc] Re: Ticket: 152382812 – User: wjmullen – ID: 001.000.000.154 – Brand Store checkout error "no shipment method has been selected" when paying with BTEC ...

##- Please type your reply above this line -## Your request (202530076) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 6:28 AM

New

[Sun Soft Inc] Re: Billing History Issue – Monthly Payments Not Displaying Correctly

##- Please type your reply above this line -## Your request (202530059) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:23 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 18, 2026, 6:23 AM

New

Organise your day with Outlook

Use Outlook for easier communication and scheduling. Streamline your day with Outlook Getting organised is easy with Outlook, which is included in Microsoft 365. Send emails, schedule meetings, attach files from the cloud and track tasks – all in one

Microsoft 365 <Microsoft365@communication.microsoft.com>

Aug 18, 2026, 1:43 AM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, One more observation.. Regarding the Marketing Module, some data/results are displayed in the Affiliate Dashboard...however When I click on the details to view more information/detailed results, the dashboard is completely empty. https://prnt

Ana Bezerra <ana.bezerra@booster.eco>

Aug 18, 2026, 12:18 AM

New

URGENT: Business Director Rank Not Awarded – ID 813169

Team, Partner Eduardo Lopez (ID 813169) is showing 100% qualification for the Business Director rank, but his current rank remains Senior Business Associate. Please review the rank qualification logic, correct his current rank to Business Director,

Momentum Network <support@momentumnetwork.net>

Aug 17, 2026, 11:53 PM

New

URGENT: Lock Partner Name Fields

Team, Partners must not be able to change their first or last name from the Momentum Network Back Office. Please make both fields read-only immediately and enforce the restriction on the frontend and backend. Only authorized administrators should be

Momentum Network <support@momentumnetwork.net>

Aug 17, 2026, 11:44 PM

New

Kevin’s Book Pop-Up – English Version Requires Layout Correction

Hello Team, The English version of Kevin’s book pop-up is larger than the Spanish version, and the flyer image is also being displayed at an excessive size. As a result, part of Kevin’s arm is being cropped, as shown in the attached screenshot. Plea

Momentum Network <support@momentumnetwork.net>

Aug 17, 2026, 11:10 PM

New

Convention Pop-Up Still Not Corrected – Flyers Remain Cropped

Hello Team, The convention pop-up has not yet been corrected. As shown in the attached screenshots, the flyers are still being cropped along the right side in both the English and Spanish versions. Please correct the pop-up so that: * The com

Momentum Network <support@momentumnetwork.net>

Aug 17, 2026, 11:07 PM

New

Urgent: Pagination and Sorting Issues in Netsoft Partner Tab

Hello Team, We have identified several issues in the Partner tab within Netsoft that require immediate correction. First, the number of records displayed does not match the selected page size. For example, when 10 items per page is selected, only se

Momentum Network <support@momentumnetwork.net>

Aug 17, 2026, 11:05 PM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the update. 1. Marketing/Campaign Module: Yes, I have access to the module. However, the Activate/Deactivate buttons are not available, which prevents me from managing the campaign flow https://prnt.sc/tShK2Zc0PmhK 2. Ema

Ana Bezerra <ana.bezerra@booster.eco>

Aug 17, 2026, 10:38 PM

New

Re: Momentum Network and MAC AI Agent Review

Re: Review and Approval of the AI Agents Hello, We have completed our initial review and testing of the AI Agents on both platforms. Overall, everything looks good; however, a few updates are required before we can provide final approval for the liv

Momentum Network <support@momentumnetwork.net>

Aug 17, 2026, 10:01 PM

New

Re: [Sun Soft Inc] Re: Become a Momentum Partner – Final Enrollment, Payment, Agreement, and E-Signature Requirements

Confirmed El lun, 17 ago 2026 a la(s) 5:45 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530000) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 17, 2026, 9:16 PM

New

Re: [Sun Soft Inc] Re: Billing History Issue – Monthly Payments Not Displaying Correctly

Confirmed El lun, 17 ago 2026 a la(s) 9:44 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530059) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 17, 2026, 9:16 PM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Hope you are doing well. Just a gentle follow-up to our Billing Office email of August 13 regarding the outstanding subscription dues. As we have not yet received an update, we have currently paused only the admin access, while keepin

Abigail <abigail@sunsoftny.com>

Aug 17, 2026, 8:28 PM

New

Fwd: SEPTEMBER SUPERCHARGE 2026

Dear Anna, FYI - Boss approved this CR. Thank you. QAG Team Begin forwarded message: From: Marko Kesteli <marko.kesteli@booster.eco> Subject: SEPTEMBER SUPERCHARGE 2026 Date: August 17, 2026 at 12:15:49 EDT To: Matt Swanson <matthew.sw

QAG <qag@sunsoftny.com>

Aug 17, 2026, 8:18 PM

New

Ticket: 152382812 – User: wjmullen – ID: 001.000.000.154 – Brand Store checkout error "no shipment method has been selected" when paying with BTEC tokens

Hi Team, Please check the following case: Username: wjmullen ID: 001.000.000.154 Ticket Number: 152382812 Issue Summary: User wjmullen is unable to complete a purchase from the Brand Store when attempting to pay using BTEC tokens. The checkout system

Jose Genovese <jose.genovese@booster.eco>

Aug 17, 2026, 8:04 PM

New

Fwd: SEPTEMBER SUPERCHARGE 2026

Hello QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team Reinvent Innovation New York, USA Begin forwarded message: From

QAG <qag@sunsoftny.com>

Aug 17, 2026, 7:41 PM

New

Ticket: 2118540887– User: queenazinwi – ID: 001.000.003.121– [SECOND REVIEW] Missing commissions and 3,750 CP from downline purchases

Hi Team, Please check the following case: Username: queenazinwi ID: 001.000.003.121 Ticket Number: 2118540887 Issue Summary: This is a second review request for user queenazinwi. The user reports that she has not received any commissions or Ca

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 17, 2026, 6:09 PM

New

Ticket #1342149028 - username: davidnewman - ID: 001.000.000.029 - Incorrect Wallet Binding & Token Display

Ticket #1342149028 - username: davidnewman - ID: 001.000.000.029 - Incorrect Wallet Binding & Token Display Discrepancy - User Account Username: davidnewman ID user: 001.000.000.029 Module: User Dashboard / Web3 Wallet Binding Issue Description:

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 17, 2026, 6:07 PM

New

Ticket#1319247450 - Username: Aibooster - ID: 061.000.000.098 - Technical Inquiry – AI Models Isolation, Data Privacy & Perplexity Integration

Hi Team, User Aibooster - ID: 061.000.000.098 has submitted a technical security and architecture query regarding our AI product suite (Booster Ignite and Booster AI Companion): 1. Data Security & Model Isolation: Are the AI models siloed/secure on

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 17, 2026, 5:54 PM

New

Re: [Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

Hi, Thank you for the update and for implementing the branding across the registration experience. The Community Partner and Business Merchant treatments look good, and we appreciate the work your team has done to keep the existing workflow and functiona

Matt Swanson <matthew.swanson@booster.eco>

Aug 17, 2026, 5:46 PM

New

Ticket: 1696896236 – User: johnchomynfcm – ID: 011.000.000.003 – System audit for subscription drops, AI numbers, and VPN client stability

Hi Team, Please check the following case: Username: johnchomynfcm ID: 011.000.000.003 Ticket Number: 1696896236 Issue Summary: User johnchomynfcm reported multiple recurring technical issues affecting his active suite of products (currently 6 active

Jose Genovese <jose.genovese@booster.eco>

Aug 17, 2026, 5:40 PM

New

Re: September Supercharge – Development Feasibility & Timeline

Sure thing will do Matthew. Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 1000

David C <david@sunsoftny.com>

Aug 17, 2026, 5:04 PM

New

Re: September Supercharge – Development Feasibility & Timeline

Thank you David, Invoice paid. Please forward all project related correspondence to Marko Kesteli with me in CC for this specific project as he is spear heading this project. Thx! ________________________________ From: David C <david@sunsoftn

Matt Swanson <matthew.swanson@booster.eco>

Aug 17, 2026, 5:01 PM

New

Re: September Supercharge – Development Feasibility & Timeline

Hi Matt, Thank you for the confirmation. Click here to view and pay the invoice. P.S. Steve, please coordinate with Matthew and the Dev Team on the detailed breakdown and imaging requirements outlined in the email attachment, as well as the UI/UX

David C <david@sunsoftny.com>

Aug 17, 2026, 4:55 PM

New

Co-Sponsorship

As you know, we added the capability to have co-sponsors, which we really haven't utilized yet, but soon will begin doing so. One scenario that came up raises a question...here is the example. Ryan recruits Paul to his level 1. Then, they co-sponsor

Chad Osborne <chad@callitclosed.com>

Aug 17, 2026, 4:52 PM

New

Re: September Supercharge – Development Feasibility & Timeline

Attached is the email with special breakdown and imaging requesting Thx! ________________________________ From: Matt Swanson <matthew.swanson@booster.eco> Sent: Monday, August 17, 2026 12:33 PM To: David C <david@sunsoftny.com> Cc: QAG <qag@sunsof

Matt Swanson <matthew.swanson@booster.eco>

Aug 17, 2026, 4:36 PM

New

Re: September Supercharge – Development Feasibility & Timeline

Hi David, Please move forward with the project as discussed. At this stage, I’d really appreciate it if the team could make every effort to have everything completed ahead of the launch date, allowing us sufficient time for proper testing, feedback, and

Matt Swanson <matthew.swanson@booster.eco>

Aug 17, 2026, 4:33 PM

New

Ticket: 1109645941– User: joellambert – ID: 001.000.000.020 – [SECOND REVIEW] Pending $100 companion credits after posted bank charges

Hi Team, Please check the following case: Username: joellambert ID: 001.000.000.020 Ticket Number: 1109645941 Issue Summary: This is a second review request for user joellambert. The user previously reported missing two $50 credit purchases for Boost

Jose Genovese <jose.genovese@booster.eco>

Aug 17, 2026, 4:21 PM

New

[Sun Soft Inc] Re: Pay & Go – Push Notifications for Reward Delivery

##- Please type your reply above this line -## Your request (202530068) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 11:59 EDT Hi, Thank you for your kind wor

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 3:59 PM

New

[Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

##- Please type your reply above this line -## Your request (202530037) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 11:39 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 3:39 PM

New

Re: [Sun Soft Inc] Re: Pay & Go – Push Notifications for Reward Delivery

Hi Team, First, I’d like to extend my sincere thanks and appreciation to you and the team for how this project is coming along. The direction of the Pay & Go experience is now very much in line with what I had envisioned, and at this point, I really feel

Matt Swanson <matthew.swanson@booster.eco>

Aug 17, 2026, 3:24 PM

New

Re: [Sun Soft Inc] Re: Pay & Go – In App and Desktop Purchase Update Card

Hi, Thank you for implementing the Pay & Go Purchase Updates informational card and for sharing the current version. After reviewing it more closely, I’d like to make a slight adjustment to the UI/UX for both desktop and the mobile app. I apologize for

Matt Swanson <matthew.swanson@booster.eco>

Aug 17, 2026, 3:13 PM

New

[Sun Soft Inc] Re: Pay & Go – Push Notifications for Reward Delivery

##- Please type your reply above this line -## Your request (202530068) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 11:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 3:04 PM

New

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 10:41 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 2:42 PM

New

[Sun Soft Inc] Re: Pay & Go – In App and Desktop Purchase Update Card

##- Please type your reply above this line -## Your request (202530064) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 10:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 2:41 PM

New

Re: [Sun Soft Inc] Re: google, apple pay question

Hi @Support Team - Sun Soft Inc Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 17., H, 13:36): ##- Please type your reply above this line -##

István Ringhoffer <ringi.teszt@gmail.com>

Aug 17, 2026, 2:21 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 10:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 2:09 PM

New

Re: September Supercharge – Development Feasibility & Timeline

Hi Matt, Thank you for sharing the September Supercharge specifications. As part of our L2 Technical Support, we cover bugs, performance fixes and minor configuration/UI/UX tweaks related to delivered CRs. For the first year following a CR, we also

David C <david@sunsoftny.com>

Aug 17, 2026, 2:02 PM

New

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 09:59 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 1:59 PM

New

[Sun Soft Inc] Re: Billing History Issue – Monthly Payments Not Displaying Correctly

##- Please type your reply above this line -## Your request (202530059) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 09:44 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 1:44 PM

New

[Sun Soft Inc] Re: Sponsor Change Request – Celso Moises

##- Please type your reply above this line -## Your request (202530060) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 09:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 1:19 PM

New

Momentum Network and MAC AI Agent Review

Hello Kevin, We hope you are doing well. This is a gentle reminder regarding the AI Agents configured on the Momentum Network Backoffice (Staging) and the MAC AI Agent installed on the MAC Optima Platform. Have you had a chance to review and test

QAG <qag@sunsoftny.com>

Aug 17, 2026, 12:58 PM

New

Momentum Network and MAC AI Agent Review

Hello Kevin, We hope you are doing well. This is a gentle reminder regarding the AI Agents configured on the Momentum Network Backoffice (Staging) and the MAC AI Agent installed on the MAC Optima Platform. Have you had a chance to review and test

QAG <qag@sunsoftny.com>

Aug 17, 2026, 12:57 PM

New

[Sun Soft Inc] Re: Debt Relief Guidance Program – Final Access Control, Eligibility, Workflow, and UI Requirements

##- Please type your reply above this line -## Your request (202530026) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 08:55 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 12:55 PM

New

[Sun Soft Inc] Re: Event Popup Layout Issue – Flyer Alignment

##- Please type your reply above this line -## Your request (202530061) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 08:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 12:32 PM

New

Re: [Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12

Hello, Thank you for the detailed clarification and for reviewing these items. First, regarding the geofencing notification, thank you for clarifying how the location permissions affect the functionality. This is very helpful for us to understand and wi

Matt Swanson <matthew.swanson@booster.eco>

Aug 17, 2026, 12:19 PM

New

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 07:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 11:36 AM

New

[Sun Soft Inc] Re: Credit Builder Blueprint Redesign – Complete Onboarding, Course Progression, Inline Quiz, and Completion Requirements

##- Please type your reply above this line -## Your request (202530027) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 07:27 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 11:28 AM

New

[Sun Soft Inc] Re: MAC Budgeting Tools Updates – Recurring Transactions, Categories, Editing, and PDF Downloads

##- Please type your reply above this line -## Your request (202530029) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 07:05 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 11:05 AM

New

[Sun Soft Inc] Re: DreamSaver Updates – 30-Day Savings Plan Calculation Logic and Add Dream Requirements

##- Please type your reply above this line -## Your request (202530030) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 07:00 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 11:00 AM

New

Re: [Sun Soft Inc] Re: google, apple pay question

Hi @Support Team - Sun Soft Inc Unfortunately, I haven't found a plugin yet that doesn't use express checkout. There’s no need for the modifications; it won’t be used. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (

István Ringhoffer <ringi.teszt@gmail.com>

Aug 17, 2026, 10:51 AM

New

[Sun Soft Inc] Re: MAC Login Page Redesign – UI, Motion, and Responsive Requirements

##- Please type your reply above this line -## Your request (202530048) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 06:41 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 10:42 AM

New

[Sun Soft Inc] Re: MAC Sidebar Icon System Update

##- Please type your reply above this line -## Your request (202530031) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 06:35 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 10:35 AM

New

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc It’s fine when using Hungarian forints, but if I order the products in euros, it charges twice as much commission: https://naturalpetcaresystem.com/wp-admin/post.php?post=38369&action=edit Üdvözlettel / Kind regard

István Ringhoffer <ringi.teszt@gmail.com>

Aug 17, 2026, 10:30 AM

New

[Sun Soft Inc] Re: Shopper App — Wallet Balance Card Messaging Update

##- Please type your reply above this line -## Your request (202530063) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 06:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 10:26 AM

New

[Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12

##- Please type your reply above this line -## Your request (202530062) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 05:48 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 9:48 AM

New

[Sun Soft Inc] Re: Become a Momentum Partner – Final Enrollment, Payment, Agreement, and E-Signature Requirements

##- Please type your reply above this line -## Your request (202530000) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 05:45 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 9:45 AM

New

Pay & Go – Push Notifications for Reward Delivery

Hi David and Team, I’d like to discuss a potential enhancement to the Pay & Go reward delivery experience. As we understand it, the reward data is currently being received approximately every 4 hours. However, based on five test transactions, we observe

Matt Swanson <matthew.swanson@booster.eco>

Aug 17, 2026, 9:04 AM

New

September Supercharge – Development Feasibility & Timeline

Hi David and Team, I’d like to propose the attached September Supercharge promotion for development and would like your feedback on technical feasibility, development requirements, and estimated timeline. At a high level, the promotion would work as fol

Matt Swanson <matthew.swanson@booster.eco>

Aug 17, 2026, 8:29 AM

New

[Sun Soft Inc] Re: Latest APK – Merchant UI/UX, Pay & Go and Profile Activation

##- Please type your reply above this line -## Your request (202530011) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 04:08 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Aug 17, 2026, 8:08 AM

New

[Sun Soft Inc] Re: Membership Change – Omar Irizarry Chamorro (ID 759896)

##- Please type your reply above this line -## Your request (202530067) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 03:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 7:42 AM

New

[Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up

##- Please type your reply above this line -## Your request (202530021) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 01:40 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 5:40 AM

New

[Sun Soft Inc] Re: URGENT: Momentum Awards 2026 Ticket Link Needs to Be Fixed

##- Please type your reply above this line -## Your request (202530058) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 01:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 17, 2026, 5:39 AM

New

Membership Change – Omar Irizarry Chamorro (ID 759896)

Dear Team, Please proceed with changing the membership status for Omar Irizarry Chamorro, ID 759896, from Partner to Customer. This change should include the following: * His account access and platform should be configured as a Customer acco

Momentum Network <support@momentumnetwork.net>

Aug 17, 2026, 3:20 AM

New

Merchant Transactions – Required Transaction Fields & Management Capabilities

Hi Team, I’d like to request a review of the transaction management area within the Booster Partner Program to ensure merchants have the appropriate information and capabilities for all transaction types, not just Pay & Go. The goal is for the transacti

Matt Swanson <matthew.swanson@booster.eco>

Aug 15, 2026, 3:45 PM

New

Pay & Go – In App and Desktop Purchase Update Card

Hi Team, I recommend implementing a small informational card at the top of “My Pay & Go Purchases” to clearly communicate what shoppers should expect after making a Pay & Go purchase. The card should explain that purchase details and earned benefits wil

Matt Swanson <matthew.swanson@booster.eco>

Aug 15, 2026, 3:22 PM

New

Re: [Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12

Hi Team, I wanted to flag a few items I noticed during the Pay & Go testing for European merchants and affiliates. 1. Currency consistency For European merchants and affiliates, the transaction currency should be displayed consistently in EUR (€) throu

Matt Swanson <matthew.swanson@booster.eco>

Aug 15, 2026, 2:54 PM

New

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 15, 2026, 08:37 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 15, 2026, 12:37 PM

New

[Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12

##- Please type your reply above this line -## Your request (202530062) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 15, 2026, 08:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 15, 2026, 12:36 PM

New

Shopper App — Wallet Balance Card Messaging Update

Hi Team, I noticed an update needed on the Shopper App main screen regarding the Wallet Balance card. Currently, the card displays “Ready to Withdraw.” This messaging is not accurate because the cashback balance is not necessarily intended to be withdra

Matt Swanson <matthew.swanson@booster.eco>

Aug 15, 2026, 8:02 AM

New

Pay & GO -Transaction Testing Update — Hour 12

Hi Team, I understand we have a 24-hour window for the transaction to fully process and also understand Plaid provides transactional data every 4 hours but I wanted to provide everyone with an update at Hour 12 post-transaction so we have a clear record

Matt Swanson <matthew.swanson@booster.eco>

Aug 15, 2026, 7:55 AM

New

Event Popup Layout Issue – Flyer Alignment

Hello Team, Please review and correct the layout of the Momentum Awards 2026 event popup. There is currently an unnecessary vertical space between the flyer on the left side and the event information section on the right side. As shown in the attach

Momentum Network <support@momentumnetwork.net>

Aug 15, 2026, 5:12 AM

New

Sponsor Change Request – Celso Moises

Hello Team, Please assist us with the following sponsor change in the system: Partner to be moved: * Name: Celso Moises * Member ID: 256933 Celso Moises needs to be a directly sponsored partner under: * Sponsor Name: Eduardo

Momentum Network <support@momentumnetwork.net>

Aug 15, 2026, 4:46 AM

New

Billing History Issue – Monthly Payments Not Displaying Correctly

Hello Team, I would like to report an issue we are currently experiencing in the Billing History section of the client platform. This section is expected to display the complete history of all monthly payments made by each client. However, in the ca

Momentum Network <support@momentumnetwork.net>

Aug 15, 2026, 4:43 AM

New

Re: [Sun Soft Inc] Re: Debt Relief Guidance Program – Final Access Control, Eligibility, Workflow, and UI Requirements

Confirmed El vie, 14 ago 2026 a la(s) 12:47 p.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530026) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Aug 15, 2026, 4:31 AM

New

Re: [Sun Soft Inc] Re: Credit Builder Blueprint Redesign – Complete Onboarding, Course Progression, Inline Quiz, and Completion Requirements

Confirmed El vie, 14 ago 2026 a la(s) 11:34 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530027) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Aug 15, 2026, 4:30 AM

New

Re: [Sun Soft Inc] Re: MAC Budgeting Tools Updates – Recurring Transactions, Categories, Editing, and PDF Downloads

Confirmed El vie, 14 ago 2026 a la(s) 10:19 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530029) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Aug 15, 2026, 4:29 AM

New

Re: [Sun Soft Inc] Re: DreamSaver Updates – 30-Day Savings Plan Calculation Logic and Add Dream Requirements

Confirmed El vie, 14 ago 2026 a la(s) 10:06 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530030) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Aug 15, 2026, 4:28 AM

New

Re: [Sun Soft Inc] Re: MAC Login Page Redesign – UI, Motion, and Responsive Requirements

Confirmed El vie, 14 ago 2026 a la(s) 10:05 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530048) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Aug 15, 2026, 4:23 AM

New

Re: Booster Companion Mobile App

Hi Team, As an addendum to Hazel’s testing report, I also tested the latest build on a physical Android device and observed additional issues with the Voice Chat functionality. During my test: * The voice audio stuttered significantly. * The

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 15, 2026, 2:54 AM

New

Re: Booster Companion Mobile App

Hi team, Thanks for the new build. Attached is the report covering what we tested today. Quick summary: * Text Chat (Issue #22) is confirmed fixed - the new 'Chat with [Name]' option works well, tested with a full two-way conversation. *

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 15, 2026, 12:14 AM

New

Namecheap services back online

Services have been restored following a data center cooling failure. ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌

Namecheap Support <support@namecheap.com>

Aug 14, 2026, 10:24 PM

New

URGENT: Momentum Awards 2026 Ticket Link Needs to Be Fixed

Subject: URGENT: Momentum Awards 2026 Ticket Link Needs to Be Fixed Hello Development Team, We need to urgently correct the link connected to the “Buy My Ticket” button in the Momentum Awards 2026 popup. Currently, when a user clicks the button,

Momentum Network <support@momentumnetwork.net>

Aug 14, 2026, 9:33 PM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hello team, Regarding the 99 emails, please share them with me you can pick it random emails selection. Meanwhile, could you explain why you don't use the current active campaigns to validate this tracking/mapping, given that we have 5 active ads ru

Ana Bezerra <ana.bezerra@booster.eco>

Aug 14, 2026, 7:00 PM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the clarification. Please ensure that I have full access to all marketing-related functionalities and modules, without exception, including the Campaign Approval module in the Admin panel. I will be taking responsibility for mana

Ana Bezerra <ana.bezerra@booster.eco>

Aug 14, 2026, 4:58 PM

New

[Sun Soft Inc] Re: Debt Relief Guidance Program – Final Access Control, Eligibility, Workflow, and UI Requirements

##- Please type your reply above this line -## Your request (202530026) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 12:47 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 4:47 PM

New

Re: [Sun Soft Inc] Re: MAC Sidebar Icon System Update

Confirmed On Fri, Aug 14, 2026 at 10:35 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530031) has been updated. To add additional comments, reply to this email

Momentum Network <support@momentumnetwork.net>

Aug 14, 2026, 4:45 PM

New

Re: [Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up

Confirmed On Fri, Aug 14, 2026 at 7:21 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530021) has been updated. To add additional comments, reply to this email.

Momentum Network <support@momentumnetwork.net>

Aug 14, 2026, 4:42 PM

New

[Sun Soft Inc] Re: Credit Builder Blueprint Redesign – Complete Onboarding, Course Progression, Inline Quiz, and Completion Requirements

##- Please type your reply above this line -## Your request (202530027) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 11:34 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 3:34 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 11:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 3:33 PM

New

[Sun Soft Inc] Re: Booster Affiliate Back Office — Audit Findings & Priority Fixes (attached)

##- Please type your reply above this line -## Your request (202530055) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 11:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 3:10 PM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the clarification :) Regarding Meta still...Could you please confirm who requested or approved this workflow/requirement, where Meta campaigns must be manually approved from the Admin side before becoming visible in the Affiliate

Ana Bezerra <ana.bezerra@booster.eco>

Aug 14, 2026, 3:08 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:46 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 2:46 PM

New

[Sun Soft Inc] Re: MAC Sidebar Icon System Update

##- Please type your reply above this line -## Your request (202530031) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:35 EDT Hi, Thank you for the requireme

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 2:35 PM

New

[Sun Soft Inc] Re: MAC Budgeting Tools Updates – Recurring Transactions, Categories, Editing, and PDF Downloads

##- Please type your reply above this line -## Your request (202530029) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:19 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 2:20 PM

New

[Sun Soft Inc] Re: DreamSaver Updates – 30-Day Savings Plan Calculation Logic and Add Dream Requirements

##- Please type your reply above this line -## Your request (202530030) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:06 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 2:07 PM

New

[Sun Soft Inc] Re: MAC Login Page Redesign – UI, Motion, and Responsive Requirements

##- Please type your reply above this line -## Your request (202530048) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:05 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 2:05 PM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, I have a few points I would like to clarify so we can move forward with the testing and mapping: Email list / 100 records Regarding the 100 emails, I know they are necessary to set up the new campaign with a specific audience, as instructed by

Ana Bezerra <ana.bezerra@booster.eco>

Aug 14, 2026, 1:14 PM

New

Booster Affiliate Back Office — Audit Findings & Priority Fixes (attached)

Hi team, I ran a full audit of the Affiliate Back Office (my personal account) — every page, menu, button, and filter — and I'm attaching the complete findings report. Below is a summary of what needs attention, ranked by priority. Full details (what was

Matt Swanson <matthew.swanson@booster.eco>

Aug 14, 2026, 12:30 PM

New

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc I spoke with András, and Silver needs to be modified as well. I marked it in orange in the Excel file. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> e

István Ringhoffer <ringi.teszt@gmail.com>

Aug 14, 2026, 12:23 PM

New

[Sun Soft Inc] Re: Ticket: 529096401– User: NealSalvino – ID: 001.000.000.712 – Active Booster AI Companion Pro subscription shows "Access Denied" error

##- Please type your reply above this line -## Your request (202530016) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 08:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 12:20 PM

New

[Sun Soft Inc] Re: Add to mailing list

##- Please type your reply above this line -## Your request (202530054) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 08:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 12:19 PM

New

Re: [Sun Soft Inc] Re: Latest APK – Merchant UI/UX, Pay & Go and Profile Activation

Hi, Thanks for the clarification. I’m aligned with the proposed approach and approve moving forward with the changes outlined below. For Merchant onboarding, I agree with replacing the current AI Onboarding flow in the mobile app with the improved web-b

Matt Swanson <matthew.swanson@booster.eco>

Aug 14, 2026, 12:19 PM

New

[Sun Soft Inc] Re: Latest APK – Merchant UI/UX, Pay & Go and Profile Activation

##- Please type your reply above this line -## Your request (202530011) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 08:00 EDT Hi, Thank you for your detailed

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Aug 14, 2026, 12:00 PM

New

[Sun Soft Inc] Re: Ticket#69635631 - ID: 061.000.000.050 - username: jr - active stake with the status "Awaiting migration"

##- Please type your reply above this line -## Your request (202530044) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:51 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 11:51 AM

New

[Sun Soft Inc] Re: Pay & Go — Shopper Card Management

##- Please type your reply above this line -## Your request (202530014) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:50 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 11:50 AM

New

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:49 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 11:49 AM

New

[Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up

##- Please type your reply above this line -## Your request (202530021) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:21 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 11:21 AM

New

Re: [Sun Soft Inc] Re: google, apple pay question

Hi @Support Team - Sun Soft Inc Yes, I know that. The only problem is that it can’t be used with a standard shopping cart because of our custom solutions. What I was interested in was whether there might be a different solution using another payment g

István Ringhoffer <ringi.teszt@gmail.com>

Aug 14, 2026, 11:21 AM

New

[Sun Soft Inc] Re: Sponsor Changes

##- Please type your reply above this line -## Your request (202530047) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:20 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 11:20 AM

New

Re: [Sun Soft Inc] Re: Pay & Go — Shopper Card Management

Looks great! Thank you ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Friday, August 14, 2026 6:16 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.com>; QAG

Matt Swanson <matthew.swanson@booster.eco>

Aug 14, 2026, 11:08 AM

New

[Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

##- Please type your reply above this line -## Your request (202529956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:04 EDT Hi, We have successfully moved

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 11:05 AM

New

[Sun Soft Inc] Re: Ticket: 2097148649 – User: JohnFong – ID: 011.000.000.015 – Unable to log in to Booster Companion despite active subscription

##- Please type your reply above this line -## Your request (202530043) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 10:40 AM

New

[Sun Soft Inc] Re: Implementation Request: Bilingual Momentum Awards 2026 Back-Office Pop-Up

##- Please type your reply above this line -## Your request (202530025) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:38 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 10:38 AM

New

[Sun Soft Inc] Re: Pay & Go — Shopper Card Management

##- Please type your reply above this line -## Your request (202530014) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 10:16 AM

New

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:15 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 10:15 AM

New

[Sun Soft Inc] Re: Ticket: 286680460 – User: mobilemarketers – ID: 001.000.000.123 – Typo displaying "BTEX" instead of "BTEC" on mobile web browser

##- Please type your reply above this line -## Your request (202530040) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:04 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 10:04 AM

New

Re: [Sun Soft Inc] Re: google, apple pay question

Hi @Support Team - Sun Soft Inc It seems this doesn’t work as a normal payment method. It doesn’t use the data from the order page, so if I’m seeing this correctly, no account was created during the order either. Is there a separate Google Pay API or p

István Ringhoffer <ringi.teszt@gmail.com>

Aug 14, 2026, 8:53 AM

New

[Sun Soft Inc] Re: Required Updates to Credit Restoration Submission Notification

##- Please type your reply above this line -## Your request (202529995) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 04:07 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 8:07 AM

New

[Sun Soft Inc] Re: Credit Analysis Redesign – Complete Functional, Data, Administrative, and UI Requirements

##- Please type your reply above this line -## Your request (202530003) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 04:03 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 8:03 AM

New

[Sun Soft Inc] Re: Credit Optimization Redesign – SmartCredit Setup, Documents, and View Progress

##- Please type your reply above this line -## Your request (202530002) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 04:01 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 8:01 AM

New

[Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status

##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 04:01 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 8:01 AM

New

Add to mailing list

Hi Team; Can you add this person to the mailing list. He said he hasn’t received since 2025 September. Thank you ys1980ys0212@gmail.com -- Yours sincerely, Saima Chaudhury Chief Marketing Officer Address: Chuchubiweg 17, Solideo Build

Saima Chaudhury - COO <saima.c@gng.community>

Aug 14, 2026, 7:58 AM

New

[Sun Soft Inc] Re: Final MAC Dashboard Updates – Referrals, Enrollment Links, Partner CTA, and Quick Access

##- Please type your reply above this line -## Your request (202529999) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:43 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 7:43 AM

New

[Sun Soft Inc] Re: Clarification Needed: Tier vs. Flexible Staking – Owen – ID 061.000.000.264 – Ticket 2055087762

##- Please type your reply above this line -## Your request (202530052) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 7:42 AM

New

[Sun Soft Inc] Re: Ticket: 445273113 – User: K4 – ID: 001.000.000.704 – Staked BTEC tokens not displaying on desktop Back Office main page

##- Please type your reply above this line -## Your request (202530041) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 7:41 AM

New

[Sun Soft Inc] Re: Login Error After Password Reset – rizikipendeza23com – ID 001.000.006.190

##- Please type your reply above this line -## Your request (202530051) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:07 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 7:07 AM

New

[Sun Soft Inc] Re: Re: Event Management System Design and function update.

##- Please type your reply above this line -## Your request (202530050) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:05 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 7:05 AM

New

[Sun Soft Inc] Re: Affiliate Back Office Update – New My Profile Page Design & Materials

##- Please type your reply above this line -## Your request (202530045) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:04 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 7:05 AM

New

[Sun Soft Inc] Re: Delete users

##- Please type your reply above this line -## Your request (202530042) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:59 EDT Hi, Regarding the following two

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 6:59 AM

New

[Sun Soft Inc] Re: Ticket # 1952821687 - Username: Aibooster - ID: 061.000.000.098 – Wallet Balance UI Sync Delay on First Load (Shopper Tab)

##- Please type your reply above this line -## Your request (202530038) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:57 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 6:57 AM

New

[Sun Soft Inc] Re: Storno Issue

##- Please type your reply above this line -## Your request (202530036) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:52 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 6:52 AM

New

[Sun Soft Inc] Re: Urgent Request – Identify Ethoca Alert Transaction

##- Please type your reply above this line -## Your request (202530046) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:52 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 6:52 AM

New

[Sun Soft Inc] Re: Ticketing Center – Add Video Upload Option

##- Please type your reply above this line -## Your request (202530034) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:31 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 14, 2026, 6:31 AM

New

Power up your productivity with Microsoft 365

See how to get more done with apps like Word, Excel, PowerPoint and OneNote. Get more done with Microsoft 365 With Microsoft 365, you now have the tools to do your best work. Use Word to craft and edit documents, Excel to analyse data, PowerPoint to c

Microsoft 365 <Microsoft365@communication.microsoft.com>

Aug 14, 2026, 4:30 AM

New

Clarification Needed: Tier vs. Flexible Staking – Owen – ID 061.000.000.264 – Ticket 2055087762

Hello Team, Please assist with the following member inquiry: Username: Owen Member ID: 061.000.000.264 Ticket Number: 2055087762 Category: BTEC / Staking Member Question: “What’s the difference between Tier and Flexible Staking?” This may be relat

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 14, 2026, 2:46 AM

New

Login Error After Password Reset – rizikipendeza23com – ID 001.000.006.190

Hi Team! Username: rizikipendeza23com Member ID: 001.000.006.190 Issue: The member is unable to log in to their account. We already reset the password, but the member confirms they are still receiving the error shown in the screenshot when attempting

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 14, 2026, 2:27 AM

New

Changelog: Team initiatives

Team initiatives August 13, 2026 Initiatives are Linear’s way to manage product strategy and high-level planning across projects. Strategy may start at the company level, but teams carry it forward. You can now assign a team to lead an initiative, mak

Linear <changelog@updates.linear.app>

Aug 13, 2026, 11:07 PM

New

MAC Login Page Redesign – UI, Motion, and Responsive Requirements

Hi Team, Please redesign the MAC login page using the two attached images as the primary visual reference. The objective is to replace the current basic login screen with a premium, dynamic, and user-friendly welcome experience. Required Design

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 8:28 PM

New

Sponsor Changes

I changed the sponsors of Kathleen Harrison and Pamela Jeremiah to Brian Taylor. Can you please make that change retroactive to July 1 for revenue share calculations? Thanks, -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@

Chad Osborne <chad@callitclosed.com>

Aug 13, 2026, 6:38 PM

New

Urgent Request – Identify Ethoca Alert Transaction

Hi Team, We received an Ethoca Fraud Alert and need your assistance identifying the transaction and the customer/account associated with it in our system. Please use the following information to locate the transaction: * Amount: $99.99 USD

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 6:33 PM

New

Affiliate Back Office Update – New My Profile Page Design & Materials

Hi Team! Here is the next Affiliate Back Office page update. This update is for the My Profile page. At this time, Affiliates can access My Profile in two ways: * By clicking their profile picture / My Profile * By clicking My Profile in

Matt Ferk <Matt.Ferk@booster.eco>

Aug 13, 2026, 6:32 PM

New

The 3 workflows small teams swear by

Less stress, clear ownership, and more time for the work that matters.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Aug 13, 2026, 6:30 PM

New

Re: [Sun Soft Inc] Re: Final MAC Dashboard Updates – Referrals, Enrollment Links, Partner CTA, and Quick Access

Confirmed El jue, 13 ago 2026 a la(s) 10:48 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529999) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 6:27 PM

New

Re: [Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status

Confirmed El jue, 13 ago 2026 a la(s) 8:35 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 6:26 PM

New

Re: [Sun Soft Inc] Re: Credit Optimization Redesign – SmartCredit Setup, Documents, and View Progress

Confirmed El jue, 13 ago 2026 a la(s) 8:22 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530002) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 6:25 PM

New

Re: [Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up

Staging Update – Momentum Network Logo Hi Team, Thank you for the update. We reviewed the staging implementation. There is one adjustment needed before approval: in the area highlighted in the screenshot, the official Momentum Network logo should

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 6:22 PM

New

Re: [Sun Soft Inc] Re: Implementation Request: Bilingual Momentum Awards 2026 Back-Office Pop-Up

Confirmed El jue, 13 ago 2026 a la(s) 11:28 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530025) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 6:19 PM

New

Re: [Sun Soft Inc] Re: Credit Analysis Redesign – Complete Functional, Data, Administrative, and UI Requirements

Confirmed El jue, 13 ago 2026 a la(s) 4:04 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530003) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 5:55 PM

New

Re: [Sun Soft Inc] Re: Required Updates to Credit Restoration Submission Notification

Confirmed El jue, 13 ago 2026 a la(s) 7:33 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529995) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 5:52 PM

New

Ticket#69635631 - ID: 061.000.000.050 - username: jr - active stake with the status "Awaiting migration"

Hi Team, Username: jr Ticket Number: 69635631 User ID: 061.000.000.050 Please review the following inquiry regarding token migration and Airdrop eligibility: User Wallet Address (Old Wallet): 0x705de5c31948c0A2861D67D3e5b734Db2f400DC3 Issue Deta

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 13, 2026, 5:51 PM

New

Re: [Sun Soft Inc] Re: Ticketing Center – Add Video Upload Option

Hi Team, Thank you for the update. My current staging credentials only work on the following site, which was previously designated to us as the staging environment: https://bostg.boosterpartner.ai/admin I tested the Ticketing Center there, but I do no

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 13, 2026, 5:40 PM

New

Ticket: 2097148649 – User: JohnFong – ID: 011.000.000.015 – Unable to log in to Booster Companion despite active subscription

Hi Team, Please check the following case: * Username: JohnFong * ID: 011.000.000.015 * Ticket Number: 2097148649 * Category: Booster Companion * Issue Summary: User is unable to log in to Booster Companion using their credentia

Jose Genovese <jose.genovese@booster.eco>

Aug 13, 2026, 5:33 PM

New

AW: [Sun Soft Inc] Re: Storno Issue

Hi, thank you for your reply. Please note, that order 3640 was cancelled manually by me. Reg Dietmar Von: Support Team - Sunsoft Inc (Support) [mailto:support@sunsoftny.com] Gesendet: Donnerstag, 13. August 2026 11:34 An: Dietmar <dietmar@wen

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 13, 2026, 5:32 PM

New

Delete users

Hi, Please delete following users, since they’re unallowed empty accounts created by the persons’ partners for the purpose of earning more commissions from the leadership pools as they are pushed up with the help of the actual active accounts below the

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 13, 2026, 5:24 PM

New

Ticket: 445273113 – User: K4 – ID: 001.000.000.704 – Staked BTEC tokens not displaying on desktop Back Office main page

Hi Team, Please check the following case: Username: K4 ID: 001.000.000.704 Ticket Number: 445273113 Issue Summary: The user reports that their Staked BTEC token amount is not displaying on the main front page of the Back Office when accessed via Desk

Jose Genovese <jose.genovese@booster.eco>

Aug 13, 2026, 5:22 PM

New

What's new at Plaid in August

See the latest updates                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

The Plaid Team <info@email.plaid.com>

Aug 13, 2026, 4:59 PM

New

See p_s_n__xx, dragon22yy and more in your feed

New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you d

p_s_n__xx on Instagram <follow-suggestions@mail.instagram.com>

Aug 13, 2026, 4:55 PM

New

Ticket: 286680460 – User: mobilemarketers – ID: 001.000.000.123 – Typo displaying "BTEX" instead of "BTEC" on mobile web browser

Hi Team, Please check the following case: Username: mobilemarketers ID: 001.000.000.123 Ticket Number: 286680460 Issue Summary: The user reported a typo on the Web3 platform when accessing it specifically from a phone web browser. The system displays

Jose Genovese <jose.genovese@booster.eco>

Aug 13, 2026, 4:46 PM

New

Re: [Sun Soft Inc] Re: Pay & Go — Shopper Card Management

Hi team, Thanks for sharing the updates — I've reviewed the linked card management flow across both the Shopper Web Platform and the mobile app screenshots. Overall the core functionality (viewing connected cards, adding a new card, and setting a primary

Matt Swanson <matthew.swanson@booster.eco>

Aug 13, 2026, 3:58 PM

New

Ticket # 1952821687 - Username: Aibooster - ID: 061.000.000.098 – Wallet Balance UI Sync Delay on First Load (Shopper Tab)

Hi Team, Please assist with a display sync issue reported by a user: * Issue Description: Upon logging in and navigating directly to the Shopper/Shopping dashboard, the Wallet Balance and Total Cashback fields do not auto-populate on the first vis

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 13, 2026, 3:44 PM

New

[Sun Soft Inc] Re: "My Documents ' Page – Legal Requirement , Video, Q&A, Terms.

##- Please type your reply above this line -## Your request (202529992) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:33 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 3:33 PM

New

Re: [Sun Soft Inc] Re: "My Documents ' Page – Legal Requirement , Video, Q&A, Terms.

Thank you so much. Looks great. We are absolutely going in the right direction and coming closer and closer to completely finalize the affiliate platform From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Thursday, August 1

Matt Ferk <Matt.Ferk@booster.eco>

Aug 13, 2026, 3:31 PM

New

[Sun Soft Inc] Re: Implementation Request: Bilingual Momentum Awards 2026 Back-Office Pop-Up

##- Please type your reply above this line -## Your request (202530025) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:28 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 3:28 PM

New

[Sun Soft Inc] Re: "My Documents ' Page – Legal Requirement , Video, Q&A, Terms.

##- Please type your reply above this line -## Your request (202529992) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 3:26 PM

New

[Sun Soft Inc] Re: Pay & Go — Shopper Card Management

##- Please type your reply above this line -## Your request (202530014) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:12 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 3:12 PM

New

[Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up

##- Please type your reply above this line -## Your request (202530021) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:03 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 3:03 PM

New

[Sun Soft Inc] Re: Final MAC Dashboard Updates – Referrals, Enrollment Links, Partner CTA, and Quick Access

##- Please type your reply above this line -## Your request (202529999) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:48 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 2:48 PM

New

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 2:39 PM

New

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 2:26 PM

New

Fwd: Revised Technical and Commercial Proposal – Project Jarvis

FYI Bro Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all th

David C <david@sunsoftny.com>

Aug 13, 2026, 2:25 PM

New

[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:23 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 2:23 PM

New

Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

I can see it now, thanks! From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Thursday, August 13, 2026 at 1:59 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.com>; QAG Team - Sun Soft Inc <qag@suns

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 13, 2026, 2:21 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:14 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 2:14 PM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thanks for the detailed guidance. I’m following the instructions, but I’ve run into an issue with the Custom Audience setup. Meta is requiring a minimum of 100 customer records for the audience, so I’m unable to create the audience using only m

Ana Bezerra <ana.bezerra@booster.eco>

Aug 13, 2026, 2:07 PM

New

Re: Booster Companion Mobile App

I will review and get back to you, thanks! From: QAG <qag@sunsoftny.com> Date: Thursday, August 13, 2026 at 7:06 AM To: Hazel Del Fierro <hazel.delfierro@booster.eco>; Bric Zaldivar <bric.zaldivar@booster.eco>; Matt Swanson <matthew.swanson@booster.e

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 13, 2026, 2:04 PM

New

[Sun Soft Inc] Re: Final Website Content, Navigation, Functionality, and Compliance Requirements — Momentum Network + MAC

##- Please type your reply above this line -## Your request (202529971) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 09:59 EDT Hi, We have completed the reque

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 2:00 PM

New

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc Silver level 1 here seems to be getting the wrong percentage ( I think the commission amount is incorrect. ): https://bo.naturalpetcaresystem.com/admin/viewcommission/view/2313/38321 I think the Bronze level is c

István Ringhoffer <ringi.teszt@gmail.com>

Aug 13, 2026, 1:47 PM

New

[Sun Soft Inc] Re: Ticket: 1109645941– User: joellambert – ID: 001.000.000.020 – Discrepancy between paid invoice and cancelled Booster Companion subscription

##- Please type your reply above this line -## Your request (202530013) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 09:28 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 1:28 PM

New

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 09:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 1:13 PM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Hope you are doing well. Could you please provide an update on the two months of outstanding subscription dues? If the payment has already been processed, kindly share the wire receipt for our records. Please note that if we do not

Abigail <abigail@sunsoftny.com>

Aug 13, 2026, 1:02 PM

New

[Sun Soft Inc] Re: Back-Office Membership Count Discrepancy – Partner ID 410314

##- Please type your reply above this line -## Your request (202529998) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:58 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 12:58 PM

New

Re: [Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

Hi! Thank you for the updates. I only found one tiny issue in the menu. Please add an “s” to “Marketing Campaign” so it reads “Marketing Campaigns.” Other than that, please proceed and go live with this. Thank you! From: Support Tea

Matt Ferk <Matt.Ferk@booster.eco>

Aug 13, 2026, 12:55 PM

New

Re: [Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

Hi Team, Thank you for the clarification. I have reviewed the existing registration flow and can confirm that we would like to keep the current registration workflow and process unchanged for both Business Merchants and Community Partners. No changes ar

Matt Swanson <matthew.swanson@booster.eco>

Aug 13, 2026, 12:52 PM

New

[Sun Soft Inc] Re: Pay & Go — Merchant Terms & Acceptance Flow

##- Please type your reply above this line -## Your request (202530015) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:47 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 12:47 PM

New

[Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

##- Please type your reply above this line -## Your request (202530037) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 12:39 PM

New

[Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status

##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:35 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 12:35 PM

New

[Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

##- Please type your reply above this line -## Your request (202529956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:28 EDT Hi, We have successfully implem

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 12:28 PM

New

[Sun Soft Inc] Re: Credit Optimization Redesign – SmartCredit Setup, Documents, and View Progress

##- Please type your reply above this line -## Your request (202530002) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:22 EDT Hi, The requested Credit Optimi

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 12:22 PM

New

Re: [Sun Soft Inc] Re: google, apple pay question

Hi @Support Team - Sun Soft Inc Unfortunately, it’s not good because it doesn’t take all the required fields into account:: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta

István Ringhoffer <ringi.teszt@gmail.com>

Aug 13, 2026, 12:07 PM

New

GNG - WEB 3.0

Hello Saima, We would like to provide an update regarding the wallet implementation. Each user account will have two wallet addresses: * Existing (current) wallet address * New wallet address The new wallet details will be displayed b

QAG <qag@sunsoftny.com>

Aug 13, 2026, 12:07 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing the updated report and confirming the fixes. Please find the latest updated version of the Booster Companion App. In this build: * Issues #21 and #23 have been fixed. * The Text Chat functionality

QAG <qag@sunsoftny.com>

Aug 13, 2026, 12:06 PM

New

[Sun Soft Inc] Re: Companion App Compatibility – Samsung S11 Ultra Android Tablet

##- Please type your reply above this line -## Your request (202529997) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:02 EDT Hello Bric, Thank you for your

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 12:02 PM

New

[Sun Soft Inc] Re: Required Updates to Credit Restoration Submission Notification

##- Please type your reply above this line -## Your request (202529995) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 07:33 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 11:33 AM

New

[Sun Soft Inc] Re: URGENT: Marketing Campaign Distribution Discrepancy – Gold/Silver FCM Regional Issue | alexandra | 061.000.000.001

##- Please type your reply above this line -## Your request (202530020) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 07:17 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 11:17 AM

New

[Sun Soft Inc] Re: FIRST PRIORITY: Exceptional Request – Temporary Top Recruiter Update

##- Please type your reply above this line -## Your request (202530023) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:56 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 10:57 AM

New

[Sun Soft Inc] Re: Urgent Request – Direct Referral Correction

##- Please type your reply above this line -## Your request (202530019) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:55 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 10:55 AM

New

[Sun Soft Inc] Re: Chargeback Deduction Request – Maria Angelica Garcia

##- Please type your reply above this line -## Your request (202530035) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:24 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 10:24 AM

New

[Sun Soft Inc] Re: Ticket # 1062648194 – bamahngum76 - "NO TOKENS TO STAKE" Error on Dashboard

##- Please type your reply above this line -## Your request (202530024) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 10:22 AM

New

[Sun Soft Inc] Re: Ticket # 1103847771 – User: Aibooster - ID: 061.000.000.098 - Stripe Currency Conversion Overcharge & E-Gift Card Checkout Error

##- Please type your reply above this line -## Your request (202530012) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:07 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 10:07 AM

New

[Sun Soft Inc] Re: Ticket: 1685385860 – User: Teknoman – ID: 011.000.000.044 – Discrepancy in BTEC token total valuation on dashboard

##- Please type your reply above this line -## Your request (202530017) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 10:04 AM

New

[Sun Soft Inc] Re: Ticketing Center – Add Video Upload Option

##- Please type your reply above this line -## Your request (202530034) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 05:53 EDT Hi, We have updated the Ticketi

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 9:53 AM

New

[Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts

##- Please type your reply above this line -## Your request (202530028) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 05:45 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 9:45 AM

New

New Merchant & Community Partner Registration — End-to-End UX Review

Hi Team, As we move forward with the new UI/UX, we’d like to review the complete registration process for new merchants from start to finish. Could you please provide the full current flow, beginning with the registration link and showing every step thr

Matt Swanson <matthew.swanson@booster.eco>

Aug 13, 2026, 9:45 AM

New

[Sun Soft Inc] Re: Storno Issue

##- Please type your reply above this line -## Your request (202530036) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 05:33 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 9:33 AM

New

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc Okay, it looks good. Let’s activate it in the live webshop. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 12., Sze, 13:3

István Ringhoffer <ringi.teszt@gmail.com>

Aug 13, 2026, 8:49 AM

New

[Sun Soft Inc] Re: EXTREMELY IMPORTANT- Display of all BTEC is wrong Platform wide.

##- Please type your reply above this line -## Your request (202530008) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 04:06 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 8:06 AM

New

[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 04:05 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 8:05 AM

New

[Sun Soft Inc] Re: Credit Analysis Redesign – Complete Functional, Data, Administrative, and UI Requirements

##- Please type your reply above this line -## Your request (202530003) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 04:04 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 8:04 AM

New

Save it once. Access it from anywhere with OneDrive

Store, access and collaborate on work files in real time with OneDrive. Store and share work files securely with OneDrive Securely store, access and share work files from any device with OneDrive. You already have access – start using OneDrive to:

Microsoft 365 <Microsoft365@communication.microsoft.com>

Aug 13, 2026, 7:19 AM

New

[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 02:59 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 6:59 AM

New

Storno Issue

Hi David, I am wondering. A customer cancel an order 3640. But to billbee this information was not transfered. What is the rootcause, that some processes are not working anymore? Please give us a feedback. Reg Dietmar Von: dietma

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 13, 2026, 6:27 AM

New

[Sun Soft Inc] Re: Career Level 1 Bonus Not Received – alexandra – ID 061.000.000.001

##- Please type your reply above this line -## Your request (202530032) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 02:23 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 6:23 AM

New

[Sun Soft Inc] Re: VERY HIGH PRIORITY – Incorrect $750 Gift Card Purchase Limit / Gift Card Errors

##- Please type your reply above this line -## Your request (202529977) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 01:58 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 5:58 AM

New

[Sun Soft Inc] Re: Feliciano Ortiz

##- Please type your reply above this line -## Your request (202529985) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 01:30 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 13, 2026, 5:30 AM

New

Chargeback Deduction Request – Maria Angelica Garcia

Dear Team, Please process the following deductions from Maria Angelica Garcia’s account (ID 430223): * 1 Crown point * 150 Cruise points These deductions are required due to a chargeback initiated by her customer, William Marquez. P

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 3:40 AM

New

Ticketing Center – Add Video Upload Option

Hi Team, Please add an option in the Ticketing Center that allows users and Support to upload and attach video files directly to support tickets. Current Limitation At this time, the Ticketing Center does not provide an option to upload videos as ticke

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 13, 2026, 3:38 AM

New

Career Level 1 Bonus Not Received – alexandra – ID 061.000.000.001

Hi Team, Please assist with reviewing the missing Career Level 1 bonus for the following member: Username: alexandra Member ID: 061.000.000.001 Category: Career Level / Bonus Date Reported: 08/12/2026 Issue Summary The member reports that she achie

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 13, 2026, 3:32 AM

New

MAC Sidebar Icon System Update

Hi Team, Please update the icons in the MAC left navigation using the attached design as the visual reference. Requirements: * Replace the current icons with the new service-specific icons shown in the design. * Use one consistent mono

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 3:19 AM

New

DreamSaver Updates – 30-Day Savings Plan Calculation Logic and Add Dream Requirements

Hi Team, We need to implement several functional and interface updates to the DreamSaver service within the MAC platform, specifically in the Add Dream Goal and Edit Dream Goal workflows. Please use the following two updated mockups as the visual re

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 3:10 AM

New

MAC Budgeting Tools Updates – Recurring Transactions, Categories, Editing, and PDF Downloads

Hi Development Team, We need to implement several functional and user-interface updates to the Budgeting Tools service within the MAC platform. Please use the following six updated mockups as the primary visual reference. We are also providing th

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 2:53 AM

New

Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts

Hello Team, Please assist with investigating inconsistent USD to AUD conversion rates displayed in the Personal Shopping section of the Marketing Campaign. Reported by: Alexandra Category: Other Date Reported: 08/12/2026 Affected Accounts a) Member

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 13, 2026, 2:35 AM

New

Credit Builder Blueprint Redesign – Complete Onboarding, Course Progression, Inline Quiz, and Completion Requirements

Hi Development Team, We need to update and fully implement the redesigned Credit Builder Blueprint service within the MAC platform. Please use the following four attached images as the primary visual reference: 1. First-Time Welcome 2. L

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 2:26 AM

New

Debt Relief Guidance Program – Final Access Control, Eligibility, Workflow, and UI Requirements

Hi Development Team, We need to implement the following final changes to the Debt Relief Guidance Program within the MAC platform. Please use the four attached designs as the primary visual reference: 1. Locked Access Pop-Up 2. Overview

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 1:46 AM

New

Implementation Request: Bilingual Momentum Awards 2026 Back-Office Pop-Up

Dear Team, We are requesting the implementation of a bilingual Momentum Awards 2026 pop-up within the Back Office of all Momentum Partners. Please use the following interactive prototype as the visual and functional reference: https://momentum-aw

Momentum Network <support@momentumnetwork.net>

Aug 13, 2026, 12:49 AM

New

Ticket # 1062648194 – bamahngum76 - "NO TOKENS TO STAKE" Error on Dashboard

Hi Team, Please assist with a staking issue for the following user: * Username: bamahngum76 * User ID: 001.000.006.471 * Balance: 361,842.1 BTEC Tokens Issue Details: The user has 361,842.1 BTEC tokens reflected in his account, but when

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 13, 2026, 12:25 AM

New

FIRST PRIORITY: Exceptional Request – Temporary Top Recruiter Update

Dear Team, I need to request an exceptional change to the Top Recruiter section across all Partners’ Back Offices. Effective immediately, Partner 945386 Michelle Betancourt must appear as the #1 Top Recruiter, regardless of the results currently ref

Momentum Network <support@momentumnetwork.net>

Aug 12, 2026, 11:11 PM

New

Implementation Request – Bilingual Book Promotion Pop-Up

Hello Team, Please implement a bilingual promotional pop-up in the back office for all Momentum Partners, following the approved interactive reference below: https://momentum-book-popup.kevin-velazq-7850.chatgpt.site The production implementation

Momentum Network <support@momentumnetwork.net>

Aug 12, 2026, 9:30 PM

New

URGENT: Marketing Campaign Distribution Discrepancy – Gold/Silver FCM Regional Issue | alexandra | 061.000.000.001

Hi Team, Please check the following urgent case: Username: alexandra Member ID: 061.000.000.001 Category: Marketing Campaign Distribution Priority: Urgent Issue Summary The member is reporting a possible discrepancy in the July Marketing Campaign

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 12, 2026, 9:26 PM

New

Urgent Request – Direct Referral Correction

Hello Team, We are requesting a manual correction to the direct referral relationship for the following customer: Referred Customer: Wanda Cruz Flores Wanda’s ID: 345409 Wanda must be registered as a direct referral of customer Arnaldo Pastrana,

Momentum Network <support@momentumnetwork.net>

Aug 12, 2026, 8:47 PM

New

Re: [Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status

Confirmed El mié, 12 ago 2026 a la(s) 3:41 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 12, 2026, 8:20 PM

New

Ticket: 1685385860 – User: Teknoman – ID: 011.000.000.044 – Discrepancy in BTEC token total valuation on dashboard

Hi Team, Please check the following case: Username: Teknoman ID: 011.000.000.044 Ticket Number: 1685385860 Issue Summary: The user is reporting a discrepancy in their portfolio display. Their dashboard now displays "My Available BTEC Value $ 341.3793

Jose Genovese <jose.genovese@booster.eco>

Aug 12, 2026, 7:40 PM

New

Ticket: 529096401– User: NealSalvino – ID: 001.000.000.712 – Active Booster AI Companion Pro subscription shows "Access Denied" error

Hi Team, Please check the following case: Username: NealSalvino ID: 001.000.000.712 Ticket Number: 529096401 Issue Summary: The user has an active "Booster AI Companion Pro" subscription but receives an "Access Denied" error screen when navigating to

Jose Genovese <jose.genovese@booster.eco>

Aug 12, 2026, 7:10 PM

New

Pay & Go — Merchant Terms & Acceptance Flow

Hi Team, I have a question regarding Pay & Go and our existing and new merchants. For merchants that are already onboarded to Booster, will they be required to accept any new terms and conditions or agreements specifically related to Pay & Go before the

Matt Swanson <matthew.swanson@booster.eco>

Aug 12, 2026, 6:55 PM

New

Re: [Sun Soft Inc] Re: Feliciano Ortiz

Thank you so much! Yes, please remove the yellow notice referring the decline. Thanks again! Information About Brokers Services Consumer Protection Notice Ashley Sotomayor REALTOR® | Admin O: 833.242.7007 D: 914.482.8262 E: ashley@cal

Ashley Sotomayor <ashley@callitclosed.com>

Aug 12, 2026, 6:38 PM

New

Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi! Thanks for the screenshots - that's exactly the navigation we needed to see. I tried following the same steps on my own Booster Eco admin account, but my account's nav only shows "Team" and "Ticket Center" - I don't have a "Configuration" menu at a

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 12, 2026, 6:35 PM

New

Pay & Go — Shopper Card Management

Hi Team, I wanted to clarify the current functionality around Pay & Go for Shoppers, specifically how linked payment cards are managed. The current screen appears to show that a card is successfully linked, but I don't see an option for the Shopper to a

Matt Swanson <matthew.swanson@booster.eco>

Aug 12, 2026, 6:16 PM

New

Re: [Sun Soft Inc] Re: VERY HIGH PRIORITY – Incorrect $750 Gift Card Purchase Limit / Gift Card Errors

Hi Team, Thank you for the clarification and updates. There is one important request that still needs to be addressed. We need an Admin-side option that will allow us to manually increase the daily gift card/shopping limit for specific members. We now

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 12, 2026, 5:33 PM

New

Ticket: 1109645941– User: joellambert – ID: 001.000.000.020 – Discrepancy between paid invoice and cancelled Booster Companion subscription

Hi Team, Please check the following case: Username: joellambert ID: 001.000.000.020 Ticket Number: 1109645941 Issue Summary: The user purchased a Booster Companion subscription on 07/13/2026 for $49.90 USD and provided an invoice for the transaction.

Jose Genovese <jose.genovese@booster.eco>

Aug 12, 2026, 5:15 PM

New

Ticket # 1103847771 – User: Aibooster -  ID: 061.000.000.098  - Stripe Currency Conversion Overcharge & E-Gift Card Checkout Error

Hi Team, Please assist with an urgent billing and checkout issue for the following user: * User Name: Aibooster * Ticket Number: 1103847771 * User ID: 061.000.000.098 Category: Billing / Stripe Gateway / E-Gift Card Purchase Error Is

Jose Genovese <jose.genovese@booster.eco>

Aug 12, 2026, 4:15 PM

New

Re: [Sun Soft Inc] Re: EXTREMELY IMPORTANT- Display of all BTEC is wrong Platform wide.

Yes, it should show the full value of their portfolio and not just available tokens. And that’s actually how it was But it seems something has changed as you can see even though number didn’t make sense. It has a bunch of numbers after the decimal inste

Matt Ferk <Matt.Ferk@booster.eco>

Aug 12, 2026, 4:03 PM

New

[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 12:00 EDT Hi, Please find the updates bel

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 4:01 PM

New

Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi again! Thanks for the quick turnaround on both. For the test balance/purchase: please go ahead and top up the Booster Wallet on boosterweb3@gmail.com - that's the account we've been using throughout testing (it's already progressed through Regist

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 12, 2026, 3:42 PM

New

[Sun Soft Inc] Re: EXTREMELY IMPORTANT- Display of all BTEC is wrong Platform wide.

##- Please type your reply above this line -## Your request (202530008) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 11:31 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 3:31 PM

New

[Sun Soft Inc] Re: Booster brand store page in affiliate back office.

##- Please type your reply above this line -## Your request (202529991) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 11:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 3:14 PM

New

Fight fraud, lower costs, protect UX

These articles can help.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍

The Plaid Team <info@email.plaid.com>

Aug 12, 2026, 3:08 PM

New

EXTREMELY IMPORTANT- Display of all BTEC is wrong Platform wide.

Hi Team! There is an important issue being reported by multiple Members regarding the BTEC value calculation. The total BTEC holdings appear to be calculated incorrectly across the platform. For example, the Member below has a total of 1,541,279.

Matt Ferk <Matt.Ferk@booster.eco>

Aug 12, 2026, 2:34 PM

New

Re: [Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

Hi! I was able to log to the Staging and I have four coup elf mistakes: 1. Menu bar is NOT created as requested: 2. This are the correct buttons and sections on the Manu bar. HOME ________________________________ MY FINANCES * M

Matt Ferk <Matt.Ferk@booster.eco>

Aug 12, 2026, 2:26 PM

New

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 09:25 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 1:25 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

##- Please type your reply above this line -## Your request (202529979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 08:40 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 12:41 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 12., Sze, 12:43): ##- Please type your reply above this line -## Your request (202529979) has

István Ringhoffer <ringi.teszt@gmail.com>

Aug 12, 2026, 12:14 PM

New

Re: [Sun Soft Inc] Re: google, apple pay question

Hi @Support Team - Sun Soft Inc Thank you, but unfortunately we can’t use it because it doesn’t perform validation and allows users to proceed without completing the required fields. Do you happen to know of an alternative? To be honest, Google Pay wou

István Ringhoffer <ringi.teszt@gmail.com>

Aug 12, 2026, 12:13 PM

New

[Sun Soft Inc] Re: Mira & Scotty LP

##- Please type your reply above this line -## Your request (202530006) has been updated. To add additional comments, reply to this email. Laszlo - Mira & Scotty Aug 12, 2026, 08:03 EDT I made a mistake! Please ignore this ticket! L

Support <support@sunsoftny.com>

Aug 12, 2026, 12:04 PM

New

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 07:57 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 11:57 AM

New

Mira & Scotty LP

Hi there, We just now received a final final version of the MS LP: https://www.figma.com/design/DIo3GAacD44nXea0AuaCCE/VETO-x-Conunity?node-id=1-2&t=VsrSuO7KBNbee2tX-0 Please save the current version in a hidden page and make the adjustments according

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Aug 12, 2026, 11:40 AM

New

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 07:30 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 11:30 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

##- Please type your reply above this line -## Your request (202529979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:43 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 10:43 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

Hi @Support Team - Sun Soft Inc The URL on the webshop page is still incorrect: https://naturalpetcaresystem.com/de/einkaufen/ Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt

István Ringhoffer <ringi.teszt@gmail.com>

Aug 12, 2026, 10:15 AM

New

[Sun Soft Inc] Re: Booster Wallet page - Academy video, Q&A, and Terms & Conditions

##- Please type your reply above this line -## Your request (202529990) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:03 EDT Hi, We have successfully implem

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 10:03 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

##- Please type your reply above this line -## Your request (202529979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:02 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 10:02 AM

New

[Sun Soft Inc] Re: Assistance Required to Locate Ethoca Transaction

##- Please type your reply above this line -## Your request (202529989) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:01 EDT Hi, Thank you for providing the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 10:01 AM

New

[Sun Soft Inc] Re: Ticket: 2034330491– User: mayermaywr – ID: 001.000.007.045 – BTEC tokens purchased on 07/27 not reflecting on Web3 side for staking

##- Please type your reply above this line -## Your request (202529987) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:00 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 10:00 AM

New

[Sun Soft Inc] Re: Ticket # 1119112423 – Username: jr - ID: 061.000.000.050 Request: Eligibility Documents Not Printing Completely

##- Please type your reply above this line -## Your request (202529988) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 05:59 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 9:59 AM

New

[Sun Soft Inc] Re: Ticket #291610976 – Username: giftneitende- ID: 001.000.006.731 - Request: Missing Airdrop for Sponsor & Upline from Downline Purchase

##- Please type your reply above this line -## Your request (202529986) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 05:58 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 9:58 AM

New

google, apple pay question

Hi @Support Team - Sun Soft Inc Can’t these buttons be placed in the classic position? Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Aug 12, 2026, 8:57 AM

New

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc I can’t see the credit. Am I doing something wrong? https://staging.naturalpetcaresystem.com/admin/memberarea/show/1706 https://staging.naturalpetcaresystem.com/ecomputing/ordercommission/get/24090 https://staging20

István Ringhoffer <ringi.teszt@gmail.com>

Aug 12, 2026, 8:53 AM

New

[Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status

##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 03:41 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 7:42 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

Hi @Support Team - Sun Soft Inc Clicking on the German legal notice (Impressum) displays the English-language page: The order confirmation emails still contain links to the old documents: Üdvözlettel / Kind regards, Ringhoffer István Su

István Ringhoffer <ringi.teszt@gmail.com>

Aug 12, 2026, 7:39 AM

New

[Sun Soft Inc] Re: BTEC/Staking Access & Login Issues – Joe Bullock

##- Please type your reply above this line -## Your request (202529993) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 03:35 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 7:35 AM

New

[Sun Soft Inc] Re: BTEC Auto Login Stuck / Incorrect Token Balance

##- Please type your reply above this line -## Your request (202529994) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 03:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 7:16 AM

New

[Sun Soft Inc] Re: Gift Card Purchases Blocked by Incorrect “Insufficient Wallet Balance” Error

##- Please type your reply above this line -## Your request (202529984) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:30 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 6:30 AM

New

[Sun Soft Inc] Re: Ticket # 1411460640 – Username: yakwar - ID: 001.000.002.879 - Request: Insufficient Wallet Balance Error on E-Gift Card Checkout

##- Please type your reply above this line -## Your request (202529983) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:29 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 6:29 AM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:28 EDT Hi, Thank you for confirming th

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 6:28 AM

New

[Sun Soft Inc] Re: Feliciano Ortiz

##- Please type your reply above this line -## Your request (202529985) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:26 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 6:26 AM

New

[Sun Soft Inc] Re: Ticket: 1827738638 – User: shoginja – ID: 001.000.001.627– Plaid card linking status showing "not linked" in Booster app despite successful bank co...

##- Please type your reply above this line -## Your request (202529967) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 6:13 AM

New

[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 01:48 EDT Hi, Thank you for your question

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 5:48 AM

New

[Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

##- Please type your reply above this line -## Your request (202529956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 01:40 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 5:40 AM

New

[Sun Soft Inc] Re: Login Issues – Janet Steins

##- Please type your reply above this line -## Your request (202529996) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 01:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 5:26 AM

New

[Sun Soft Inc] Re: New subdomain & DNS records

##- Please type your reply above this line -## Your request (202529968) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 00:51 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 12, 2026, 4:51 AM

New

Credit Analysis Redesign – Complete Functional, Data, Administrative, and UI Requirements

Hi Team, We need to redesign and expand the Credit Analysis service within the MAC platform. Please use the following five attached images as the primary visual reference. The attached images establish the expected layout, navigation, visual hier

Momentum Network <support@momentumnetwork.net>

Aug 12, 2026, 4:00 AM

New

Credit Optimization Redesign – SmartCredit Setup, Documents, and View Progress

Hi Team, Please revise the Credit Optimization design and implementation according to the following updated requirements. The previous Credit Progress screen must be removed completely and replaced with Credit Tips. We are also adding a fourth tab c

Momentum Network <support@momentumnetwork.net>

Aug 12, 2026, 3:20 AM

New

Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Two quick asks as I continue testing the confirmed flow: 1. Merchant Admin / referral link - your last email mentioned the GoAffiliatePro Merchant Admin account has already been configured on the Admin side, with the Replicated URL avail

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 12, 2026, 3:10 AM

New

My Profile – Required Permissions, Data Synchronization, and Membership Status

Hi Team, Please implement the following changes in the My Profile section for both customers and Momentum Partners. 1. Information That Cannot Be Modified Customers and Partners must not be able to modify: * First name * Last name

Momentum Network <support@momentumnetwork.net>

Aug 12, 2026, 2:26 AM

New

Become a Momentum Partner – Final Enrollment, Payment, Agreement, and E-Signature Requirements

Hi Team, Please implement the updated Become a Momentum Partner enrollment process using the four attached images as the visual reference. 1. Pricing and Payment Method The first screen must clearly distinguish the enrollment fee from the recurri

Momentum Network <support@momentumnetwork.net>

Aug 12, 2026, 2:21 AM

New

Final MAC Dashboard Updates – Referrals, Enrollment Links, Partner CTA, and Quick Access

Hi Team, Please implement the following final changes to the MAC Dashboard using the updated image as the visual reference. 1. 4 & Free Colors * Change the “4 & FREE” title and gift icon from yellow to white. * Remove the yellow/gold c

Momentum Network <support@momentumnetwork.net>

Aug 12, 2026, 2:06 AM

New

Back-Office Membership Count Discrepancy – Partner ID 410314

Hello Team, We identified a membership-count discrepancy in the back office of the following Partner: * Partner name: Jose Luis Gonzalez * Partner ID: 410314 * Current rank: Executive Business Director The Downlines section shows a

Momentum Network <support@momentumnetwork.net>

Aug 12, 2026, 1:35 AM

New

Companion App Compatibility – Samsung S11 Ultra Android Tablet

Hi Team! A member would like to confirm whether the new Companion App will be compatible with the Samsung S11 Ultra Android tablet. Please confirm whether this device is supported and if there are any specific Android version or hardware requirements fo

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 12, 2026, 1:30 AM

New

Re: [Sun Soft Inc] Re: Ticket: 1827738638 – User: shoginja – ID: 001.000.001.627– Plaid card linking status showing "not linked" in Booster app despite successful bank co...

Hi Team, Thank you for the clarification. We checked the Plaid Dashboard from our side and can see that there are currently two pending items under the OAuth institution requirements: * Missing Security Questionnaire * Update App Profile

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 12, 2026, 1:22 AM

New

Login Issues – Janet Steins

Hi Team, Please check this case: Member ID: 049.000.000.008 Country: Germany Sponsor: Susanne Charlton Issue: Janet is currently unable to log into her Booster Eco back office. Request: Please investigate her account/login status and restore acces

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 12, 2026, 1:11 AM

New

Required Updates to Credit Restoration Submission Notification

Hello, Development Team, Please update this notification so that it functions as an internal alert for the Credit Specialists whenever a client or Partner uploads the documents and credit monitoring credentials required to begin the credit restoration

Momentum Network <support@momentumnetwork.net>

Aug 12, 2026, 1:07 AM

New

BTEC Auto Login Stuck / Incorrect Token Balance

Hi Team, Please assist with the following case: Username: johnchomynfcm Member ID: 011.000.000.003 Issue: The member is experiencing an issue when attempting to access BTEC through the Booster Eco app. When selecting Auto Login, the system remains

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 12, 2026, 1:06 AM

New

BTEC/Staking Access & Login Issues – Joe Bullock

Hi Team, Please see the following case: Member ID: 001.000.005.931 Issue: Joe has been unable to access his BTEC staked tokens for several weeks. He can begin the BTEC login process using his email and password, but the process stops during the fol

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 12, 2026, 1:06 AM

New

"My Documents ' Page – Legal Requirement , Video, Q&A, Terms.

Hi Team, One of the most important legal requirements we received from our attorney is that we need to make sure every Affiliate has a simple and easy way to access, review, and download all important legal and business documents connected with Booster

Matt Ferk <Matt.Ferk@booster.eco>

Aug 12, 2026, 12:48 AM

New

Booster brand store page in affiliate back office.

Hi Team, Right now, when someone clicks on the Booster Brand Store from their Affiliate Back Office, they are redirected directly to the store. We would like to add a new informational page between the Affiliate Back Office and the Brand Store. The

Matt Ferk <Matt.Ferk@booster.eco>

Aug 11, 2026, 11:18 PM

New

Booster Wallet page - Academy video, Q&A, and Terms & Conditions

Hi Team, Here are the Academy video, Q&A, and Terms & Conditions for the Booster Wallet page. You can download all three files here: https://we.tl/t-7H57tCp3CswNR6b2 I have also included the Vimeo embed code for the video below, as requested.

Matt Ferk <Matt.Ferk@booster.eco>

Aug 11, 2026, 10:06 PM

New

Re: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

Confirmed El mar, 11 ago 2026 a la(s) 6:35 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 11, 2026, 9:57 PM

New

Assistance Required to Locate Ethoca Transaction

Good afternoon Team, I need your assistance locating and identifying the following transaction in our system. It is associated with a new Ethoca alert that currently shows a “Matched: false” status. Transaction details: * ARN: 249438161669000

Momentum Network <support@momentumnetwork.net>

Aug 11, 2026, 9:51 PM

New

Simple habits to save your team hours every week

Less stress, clear ownership, and more time for the work that matters.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Aug 11, 2026, 9:31 PM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the update. Please use the following Gmail account for the testing process: anapaula.wah@gmail.com Kind regards, Ana Bezerra Marketing & Adm Manager ________________________________ De: Support Team - Sunsoft Inc (Support)

Ana Bezerra <ana.bezerra@booster.eco>

Aug 11, 2026, 9:07 PM

New

Ticket # 1119112423 – Username: jr - ID: 061.000.000.050 Request: Eligibility Documents Not Printing Completely

Hi Team, Please assist with inspecting a document rendering/printing issue reported by the following user: * Name: Jeanette * User ID: 061.000.000.050 * Category: General / Document Printing * Ticket Number: 1119112423 Issue / Re

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 11, 2026, 8:03 PM

New

Re: [Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

Please provide me the User and password so I can login to that staging link https://stgaffiliate.boosterpartner.ai/admin From: Matt Ferk <Matt.Ferk@booster.eco> Date: Tuesday, August 11, 2026 at 12:04 PM To: Support <support@sunsoftny.com> Cc: QA

Matt Ferk <Matt.Ferk@booster.eco>

Aug 11, 2026, 6:51 PM

New

See what urs_zarah_editz and 8 others shared

Catch up on Instagram urs_zarah_editz, mr.hedgehog___ and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these em

urs_zarah_editz on Instagram <posts-recaps@mail.instagram.com>

Aug 11, 2026, 6:29 PM

New

Ticket: 2034330491– User: mayermaywr – ID: 001.000.007.045 – BTEC tokens purchased on 07/27 not reflecting on Web3 side for staking

Hi Team, Please check the following case: Username: mayermaywr ID: 001.000.007.045 Ticket Number: 2034330491 Issue Summary: The user purchased BTEC tokens on July 27, 2026, but the tokens are not reflecting on the Web3 side of their account. As a res

Jose Genovese <jose.genovese@booster.eco>

Aug 11, 2026, 6:16 PM

New

Ticket #291610976 – Username: giftneitende- ID: 001.000.006.731 - Request: Missing Airdrop for Sponsor & Upline from Downline Purchase

Hi Team, Please assist with an airdrop calculation and credit audit for the following account network: * Sponsor Account (Ticket Requester): giftneitende * Sponsor ID: 001.000.006.731 * Downline Account Name: Mayer Bamah Ngum * Down

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 11, 2026, 5:57 PM

New

Feliciano Ortiz

Hi team! Can we set Feliciano's payments to be charged on the 15th of each month? He is requesting this. We also need to skip August's payment and start charging on September 15th. Thank you! Information About Brokers Services Consumer Protect

Ashley Sotomayor <ashley@callitclosed.com>

Aug 11, 2026, 5:48 PM

New

RE: [Sun Soft Inc] Re: New subdomain & DNS records

Hi, Thank you, all good! BR, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconunity.com Rechtliche Angaben | Legal Information: Conunity G

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 11, 2026, 5:46 PM

New

Gift Card Purchases Blocked by Incorrect “Insufficient Wallet Balance” Error

Hi Team, Please see the following urgent case: Reported Member ID: 001.000.002.216 Potential Scope: Multiple accounts / possibly system-wide Issue: Multiple members are currently unable to purchase gift cards. When attempting to complete a purchase u

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 11, 2026, 5:42 PM

New

Ticket # 1411460640 – Username: yakwar - ID: 001.000.002.879 - Request: Insufficient Wallet Balance Error on E-Gift Card Checkout

Hi Team, Please assist with investigating a wallet checkout error for the following user: * Name: Yvonne Akwar * Username: yakwar * Email: yakwar@yahoo.com * Ticket Number: 1411460640 * ID User: 001.000.002.879 Category: Boo

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 11, 2026, 5:36 PM

New

Live session with Javelin: Four fraud threats to watch

Tune in on August 20.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

Plaid <events@plaid.com>

Aug 11, 2026, 4:29 PM

New

Re: [Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

Thank you for the update. All the pages created look good. The only issue I am having is that I am unable to log in using the link provided. The username and password I currently use for the Main Admin Backoffice do not work with this link. I als

Matt Ferk <Matt.Ferk@booster.eco>

Aug 11, 2026, 4:04 PM

New

[Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

##- Please type your reply above this line -## Your request (202529956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 11:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 3:41 PM

New

Avoid peak fees + automate your shipping workflow

New rule templates apply package insurance automatically—plus faster Shopify refreshes and 20% off Avalara. ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ShipStation <no-reply@shipstation.com>

Aug 11, 2026, 3:36 PM

New

Voice Agent Builder: post-call notifs + SMS

Get notified when users call and let your agent send SMS texts. ͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­ ͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­ ͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­ ͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌

SpaceXAI <noreply@x.ai>

Aug 11, 2026, 3:32 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 11:20 EDT Hi, We are currently in the pro

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 3:20 PM

New

RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the detailed update and for the progress so far. It's great to know that the attribution pipeline has been fully verified at the code level and that the live campaign validation is now underway. We appreciate your continued suppo

Ana Bezerra <ana.bezerra@booster.eco>

Aug 11, 2026, 3:06 PM

New

Fwd: bank transfer & invoice documentation

Sincerely, David B. Cyrus Vice President, Sunsoft Inc. Sent from my iPad using AT&T Begin forwarded message: From: Luca Bianchi <luca.bianchi@starline-italia.com> Date: 11 August 2026 at 05:21:50 GMT-4 To: David C <david@sunsoftny.com>

David C <david@sunsoftny.com>

Aug 11, 2026, 2:57 PM

New

Fwd: Api bank portal

Sincerely, David B. Cyrus Vice President, Sunsoft Inc. Sent from my iPad using AT&T Begin forwarded message: From: Luca Bianchi <luca.bianchi@starline-italia.com> Date: 11 August 2026 at 05:26:35 GMT-4 To: David C <david@sunsoftny.com>

David C <david@sunsoftny.com>

Aug 11, 2026, 2:57 PM

New

[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:44 EDT Hi, Please find below the workf

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 2:44 PM

New

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:43 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 2:43 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

##- Please type your reply above this line -## Your request (202529979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 2:41 PM

New

[Sun Soft Inc] Re: Ticket: 1827738638 – User: shoginja – ID: 001.000.001.627– Plaid card linking status showing "not linked" in Booster app despite successful bank co...

##- Please type your reply above this line -## Your request (202529967) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 2:39 PM

New

[Sun Soft Inc] Re: temporary login plugin staging

##- Please type your reply above this line -## Your request (202529961) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:07 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 2:07 PM

New

Re: [Sun Soft Inc] Re: temporary login plugin staging

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 11., K, 14:51): ##- Please type your reply above this line -## Your request (202529961) has be

István Ringhoffer <ringi.teszt@gmail.com>

Aug 11, 2026, 2:05 PM

New

[Sun Soft Inc] Re: New subdomain & DNS records

##- Please type your reply above this line -## Your request (202529968) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 09:43 EDT Hi, We have reviewed the DNS ve

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 1:43 PM

New

RE: [Sun Soft Inc] Re: New subdomain & DNS records

Hi, Thank you. Usually this works after a few hours, perhapse Cluodflare ist slower. We’ll have to wait to confirm. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelb

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 11, 2026, 1:17 PM

New

Re: [Sun Soft Inc] Re: notices update staging

Hi @Support Team - Sun Soft Inc It looks good; it can also be activated on the live webshop. Thanks in advance Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 202

István Ringhoffer <ringi.teszt@gmail.com>

Aug 11, 2026, 1:00 PM

New

[Sun Soft Inc] Re: temporary login plugin staging

##- Please type your reply above this line -## Your request (202529961) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 08:51 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 12:52 PM

New

Re: [Sun Soft Inc] Re: temporary login plugin staging

Thank you. Please install it on the live webshop as well. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 10., H, 16:08): ##- Please type your reply abov

István Ringhoffer <ringi.teszt@gmail.com>

Aug 11, 2026, 12:12 PM

New

[Sun Soft Inc] Re: VERY HIGH PRIORITY – Incorrect $750 Gift Card Purchase Limit / Gift Card Errors

##- Please type your reply above this line -## Your request (202529977) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 07:36 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 11:36 AM

New

Comission table

Hi @Support Team - Sun Soft Inc The product commissions should be brought to the same level The commissions for the older products are decreasing (highlighted in yellow in the Excel file). Please make the changes and test them on the staging server

István Ringhoffer <ringi.teszt@gmail.com>

Aug 11, 2026, 11:00 AM

New

GNG - WEB 3.0

Hello Saima, We would like to provide an update regarding the wallet implementation. Each user account will have two wallet addresses: * Existing (current) wallet address * New wallet address The new wallet details will be displayed b

QAG <qag@sunsoftny.com>

Aug 11, 2026, 10:42 AM

New

[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 06:35 EDT Hi, Thank you for the confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 10:36 AM

New

VERY HIGH PRIORITY – Incorrect $750 Gift Card Purchase Limit / Gift Card Errors

Hello, Team: We need to urgently revisit the recurring gift card purchase limit issue, as this was previously reported and was expected to have been addressed. However, we continue receiving new complaints from members who are unable to purchase gift car

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 11, 2026, 9:10 AM

New

[Sun Soft Inc] Re: Clarification Required: “Momentum Partner” in the Ambassador Report

##- Please type your reply above this line -## Your request (202529973) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 04:16 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 8:16 AM

New

[Sun Soft Inc] Re: Recurring Subscription Reactivation – Customer 308458

##- Please type your reply above this line -## Your request (202529974) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 04:14 EDT Hi, Thank you for the request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 8:14 AM

New

[Sun Soft Inc] Re: First list of issues

##- Please type your reply above this line -## Your request (202529941) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 04:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 8:13 AM

New

[Sun Soft Inc] Re: Ticket #5585916 – Token Purchase Not Reflecting – kenzhilda – ID: 001.000.006.414

##- Please type your reply above this line -## Your request (202529976) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 03:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 7:42 AM

New

[Sun Soft Inc] Re: Required Changes to the Company Promotions Report

##- Please type your reply above this line -## Your request (202529972) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 03:28 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 7:28 AM

New

[Sun Soft Inc] Re: Ticket: 1787524703 – User: harveytilton – ID: 001.000.000.019 – Discrepancy in BTEC token balance after updating wallet address

##- Please type your reply above this line -## Your request (202529969) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:48 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 6:48 AM

New

Ticket #5585916 – Token Purchase Not Reflecting – kenzhilda – ID: 001.000.006.414

Hello Team, Please kindly investigate the following issue: Ticket #: 5585916 Username: kenzhilda Member ID: 001.000.006.414 Email: kenzhilda@yahoo.com Purchase Amount: $250 Purchase Period: Last month, during the Supercharge promotion The affiliat

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 11, 2026, 6:46 AM

New

[Sun Soft Inc] Re: Ticket #1328892174 – Username: LilyE - ID: 061.000.000.258 - Request: Duplicate Merchant Removal & Profile Setup Guidance

##- Please type your reply above this line -## Your request (202529965) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:46 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 6:46 AM

New

[Sun Soft Inc] Re: My Purchases Page – Academy, Q&A and Terms Content Implementation

##- Please type your reply above this line -## Your request (202529964) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:24 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 6:25 AM

New

[Sun Soft Inc] Re: Ticket # 1507421459 – Username: Jacob - ID: 061.000.000.009 - Request: VPN License Auto-Renewal Failure on Monthly Subscription

##- Please type your reply above this line -## Your request (202529963) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:23 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 6:23 AM

New

[Sun Soft Inc] Re: New subdomain & DNS records

##- Please type your reply above this line -## Your request (202529968) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 6:22 AM

New

[Sun Soft Inc] Re: Urgent: Add Pending $100 Commission to This Week’s Payroll

##- Please type your reply above this line -## Your request (202529970) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 01:20 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 11, 2026, 5:20 AM

New

Recurring Subscription Reactivation – Customer 308458

Dear Team, Please reactivate the recurring subscription for the following customer: Customer: Anthoin Neonta Jr Smith Customer ID: 308458 Please configure the subscription so that the next payment is processed on August 13, 2026, with recurring

Momentum Network <support@momentumnetwork.net>

Aug 11, 2026, 2:27 AM

New

Clarification Required: “Momentum Partner” in the Ambassador Report

Team, In the Ambassador Report available in the NetSoft admin portal, the “New Rank Qualifications (By Rank)” column includes entries labeled “Momentum Partner.” Please explain what “Momentum Partner” represents in this section and why it is being c

Momentum Network <support@momentumnetwork.net>

Aug 10, 2026, 10:45 PM

New

Required Changes to the Company Promotions Report

Team, Please implement the following changes to the report located under Reports > Company Promotions: 1. Make the report available to the entire network Currently, this report is only visible in Kevin Velázquez’s back office. It must be enabl

Momentum Network <support@momentumnetwork.net>

Aug 10, 2026, 10:43 PM

New

Final Website Content, Navigation, Functionality, and Compliance Requirements — Momentum Network + MAC

Development Team, I need you to incorporate all the structure, information, functionality, and content detailed in this email into the website currently under development at https://dev.macoptima.com/. This request is for content and functionality u

Momentum Network <support@momentumnetwork.net>

Aug 10, 2026, 10:21 PM

New

Pending Items – Momentum Network & Booster

Dear Anna, Please find below the updated list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI

QAG <qag@sunsoftny.com>

Aug 10, 2026, 9:51 PM

New

Pending Items – Momentum Network & Booster

Dear Anna, Please find below the list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI for MAC

QAG <qag@sunsoftny.com>

Aug 10, 2026, 9:46 PM

New

Pending Items – Momentum Network & Booster

Dear Anna, Please find below the list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI for MAC

QAG <qag@sunsoftny.com>

Aug 10, 2026, 9:45 PM

New

Pending Items – Momentum Network & Booster

Dear Anna, Please find below the list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI for MAC

QAG <qag@sunsoftny.com>

Aug 10, 2026, 9:45 PM

New

Pending Items – Momentum Network & Booster

Dear Anna, Please find below the list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI for MAC

QAG <qag@sunsoftny.com>

Aug 10, 2026, 9:44 PM

New

Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, I'm working through the affiliate onboarding flow live on goaffiliatepro.com to verify it against your documentation. I've gotten through account creation and selecting "Promote & earn," but I'm stuck on the "Enter your program code" step - ther

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 10, 2026, 8:54 PM

New

Urgent: Add Pending $100 Commission to This Week’s Payroll

Dear Team, Please review the payroll status for the following Independent Momentum Partner: Partner Name: Jowelisse Serrano Jimenez Partner ID: 521823 Pending Commission: $100.00 This commission has remained available in her wallet for an exten

Momentum Network <support@momentumnetwork.net>

Aug 10, 2026, 8:25 PM

New

Ticket: 1787524703 – User: harveytilton – ID: 001.000.000.019 – Discrepancy in BTEC token balance after updating wallet address

Hi Team, Please check the following case: Username: harveytilton ID: 001.000.000.019 Ticket Number: 1787524703 Issue Summary: The user updated his wallet address today and noticed a significant decrease in his BTEC token balance display. Before the u

Jose Genovese <jose.genovese@booster.eco>

Aug 10, 2026, 7:48 PM

New

Re: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

Confirmed El lun, 10 ago 2026 a la(s) 4:38 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 10, 2026, 7:43 PM

New

[Sun Soft Inc] Re: First list of issues

##- Please type your reply above this line -## Your request (202529941) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 13:10 EDT Hello Dietmar, Thank you for yo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 10, 2026, 5:10 PM

New

Ticket: 1827738638 – User: shoginja – ID: 001.000.001.627– Plaid card linking status showing "not linked" in Booster app despite successful bank confirmation

Hi Team, Please check the following case: Username: shoginja ID: 001.000.001.627 Ticket Number: 1827738638 Issue Summary: The user linked his Capital One credit card via Plaid for Pay & Go and received confirmation emails from his bank and Plaid conf

Jose Genovese <jose.genovese@booster.eco>

Aug 10, 2026, 4:21 PM

New

AW: First list of issues

Hi David, thank you for your response. Let me add some comments below. Regards Dietmar Von: David C [mailto:david@sunsoftny.com] Gesendet: Freitag, 7. August 2026 13:35 An: dietmar@wenuraswitzerland.com Cc: Support <support@sunsoftny.com>; Q

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Aug 10, 2026, 3:57 PM

New

Ticket #1328892174 – Username: LilyE - ID: 061.000.000.258 - Request: Duplicate Merchant Removal & Profile Setup Guidance

Hi Team, Please assist with a merchant genealogy adjustment and setup request for the following user: * Name: Lillian Edwards * Phone: 0468 582 709 (Australia) * Username: LilyE * User ID: 061.000.000.258 * Ticket Number: 132

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 10, 2026, 3:43 PM

New

My Purchases Page – Academy, Q&A and Terms Content Implementation

Hi Team, Please implement the Academy video, Q&A, and tiers on the “My Purchases” page. I believe we have about 3–4 more pages remaining, and once those are completed, we will have all of the main Affiliate Backoffice pages finished. The next pha

Matt Ferk <Matt.Ferk@booster.eco>

Aug 10, 2026, 3:30 PM

New

Ticket # 1507421459 – Username: Jacob - ID: 061.000.000.009 - Request: VPN License Auto-Renewal Failure on Monthly Subscription

Hi Team, Please assist with investigating a VPN license auto-renewal issue for the following user: * Name: Jacob * Ticket Number: 1507421459 * User ID :061.000.000.009 * Category: Booster VPN / Subscription & License Auto-Renewal

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 10, 2026, 3:11 PM

New

Domain Renewal Required – aibubble.io

Hello Anoop, Please find the screenshot below for reference. It appears that the aibubble.io domain has expired. Screenshot: https://prnt.sc/ZM_6QEcaGGtz Domain: http://aibubble.io/ Kindly check and renew the domain at the earliest. Thank you

QAG <qag@sunsoftny.com>

Aug 10, 2026, 3:01 PM

New

Domain Renewal Required – aibubble.io

Hello Anoop, Please find the screenshot below for reference. It appears that the aibubble.io domain has expired. Screenshot: https://prnt.sc/ZM_6QEcaGGtz Domain: http://aibubble.io/ Kindly check and renew the domain at the earliest. Thank you

QAG <qag@sunsoftny.com>

Aug 10, 2026, 3:01 PM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Good Morning Dietmar, Any update on the below email dated Aug 06, so that we can move forward with our next course of action. Warm Regards, Abigail Smith Associate – Billing Office O: 315.231.6666 E: abigail@sunsoftny.com A: #100 Church Str

Abigail <abigail@sunsoftny.com>

Aug 10, 2026, 2:57 PM

New

[Sun Soft Inc] Re: Urgent Update Required – Global Bank Payout Request Form

##- Please type your reply above this line -## Your request (202529955) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 10:55 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 10, 2026, 2:55 PM

New

Re: [Sun Soft Inc] Re: Urgent Update Required – Global Bank Payout Request Form

Thank you From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Monday, August 10, 2026 at 10:07 AM To: Matt Ferk <Matt.Ferk@booster.eco> Cc: David <david@sunsoftny.com>, QAG Team - Sun Soft Inc <qag@sunsoftny.com>, Marko Kest

Matt Ferk <Matt.Ferk@booster.eco>

Aug 10, 2026, 2:54 PM

New

Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Thanks for the workflow documentation - the registration, onboarding, and merchant/affiliate flow sections are clear and detailed. To be ready to start testing, I still need the following: 1. A consolidated Pro vs. Pro+ feature matrix (ev

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 10, 2026, 2:24 PM

New

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 10:08 EDT Hi, The requested changes hav

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 10, 2026, 2:08 PM

New

[Sun Soft Inc] Re: temporary login plugin staging

##- Please type your reply above this line -## Your request (202529961) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 10:08 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 10, 2026, 2:08 PM

New

[Sun Soft Inc] Re: Urgent Update Required – Global Bank Payout Request Form

##- Please type your reply above this line -## Your request (202529955) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 10:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 10, 2026, 2:07 PM

New

temporary login plugin staging

Hi @Support Team - Sun Soft Inc Please install this plugin on the staging server: https://wordpress.org/plugins/temporary-login-without-password/ Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Aug 10, 2026, 1:28 PM

New

[Sun Soft Inc] Re: Member Username and Email Correction

##- Please type your reply above this line -## Your request (202529960) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 08:54 EDT Hi, Kindly check these update

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 10, 2026, 12:54 PM

New

Re: [Sun Soft Inc] Re: Member Username and Email Correction

Hi Team, Just noticed that the alternate email is showing the incorrect email address "wdulchie04@gmail.com", pls check and update it to wdulcie04@gmail.com and kindly update the member name from Dulchie to Dulcie Dulchie Thanks Again Partner In

Anoop Lal <k10construct@gmail.com>

Aug 10, 2026, 11:53 AM

New

[Sun Soft Inc] Re: Member Username and Email Correction

##- Please type your reply above this line -## Your request (202529960) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 07:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 10, 2026, 11:39 AM

New

[Sun Soft Inc] Re: System Error – Partner Card Update Search Function Not Displaying Partner Names

##- Please type your reply above this line -## Your request (202529958) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 07:39 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 10, 2026, 11:39 AM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing the updated report and confirming the fixes. Please find the latest updated version of the Booster Companion App. In this build: * Issues #21 and #23 have been fixed. * The Text Chat functionality

QAG <qag@sunsoftny.com>

Aug 10, 2026, 11:27 AM

New

Re: Booster Companion Mobile App

Hello Hazel, Please find the new updated version of Booster companion app with fixed item 21 & 23 also, we have implemted the text chat for companion. Also credit system has been implemented. Link: https://expo.dev/artifacts/eas/UugLlYP8nEn5E3H37Utf

QAG <qag@sunsoftny.com>

Aug 10, 2026, 11:22 AM

New

Re: Booster Companion Mobile App

Hello Hazel, Please find the new updated version of Booster companion app. QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Tea

QAG <qag@sunsoftny.com>

Aug 10, 2026, 11:19 AM

New

Re: Booster Companion Mobile App

Hello Hazel, Please QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team Reinvent Innovation New York, USA On Aug 5, 2

QAG <qag@sunsoftny.com>

Aug 10, 2026, 11:17 AM

New

Member Username and Email Correction

Hi Team, Kindly change the member Username from DulchieWangi to DulcieWangi and the email corrected to wdulcie04@gmail.com wdulchie04@gmail.com----INCORRECT EMAIL Thanks for your Support Partner In Success Anoop Lal Project Manager - Sales an

Anoop Lal <k10construct@gmail.com>

Aug 10, 2026, 11:15 AM

New

RE: [Sun Soft Inc] Re: Donation to VETO

Hi, Thank you. Unfortunately, you ignored my most important point, that the VETO donation needs to be less visible and less “inyourface” than the normal payout. 1. Container backgroung must be lighter. Even lighter as the one for the Available B

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 10, 2026, 10:56 AM

New

[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 04:38 EDT Hi, Thank you for your feedba

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 10, 2026, 8:38 AM

New

[Sun Soft Inc] Re: Request to Review and Correct Customer Referrals – Kelly Halima Haydar Perez

##- Please type your reply above this line -## Your request (202529957) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 04:36 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 10, 2026, 8:36 AM

New

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 04:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 10, 2026, 8:09 AM

New

[Sun Soft Inc] Re: Request to Correct Payout Records and Remove Incorrect Payout Request

##- Please type your reply above this line -## Your request (202529959) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 04:08 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 10, 2026, 8:08 AM

New

Request to Correct Payout Records and Remove Incorrect Payout Request

Hi Team, As you are aware, for a long time we had an issue where payout requests submitted through Stripe were not processing successfully. This issue has now been fixed, and Stripe payouts are working correctly. However, while the Stripe payout sys

Matt Ferk <Matt.Ferk@booster.eco>

Aug 10, 2026, 12:49 AM

New

Last chance: $100 off Connect 2026

Agents Week is a wrap - here are all the launches, and your code before it expires today Agents Week is a wrap - here's every launch, and your code before it expires Sunday Agents Week Sunday, Aug 9, 2026 That's a wrap on Agents Week. Thank yo

Cloudflare <em@em1.cloudflare.com>

Aug 9, 2026, 3:46 PM

New

AI Web Builder – First Cut Delivery (FCD)

Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkthro

QAG <qag@sunsoftny.com>

Aug 9, 2026, 2:21 PM

New

AI Web Builder – First Cut Delivery (FCD)

Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkthro

QAG <qag@sunsoftny.com>

Aug 9, 2026, 2:15 PM

New

AI Web Builder – First Cut Delivery (FCD)

Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkthro

QAG <qag@sunsoftny.com>

Aug 9, 2026, 2:13 PM

New

AI Web Builder – First Cut Delivery (FCD)

Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkth

QAG <qag@sunsoftny.com>

Aug 9, 2026, 2:11 PM

New

AI Web Builder – First Cut Delivery (FCD)

Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkth

QAG <qag@sunsoftny.com>

Aug 9, 2026, 2:09 PM

New

System Error – Partner Card Update Search Function Not Displaying Partner Names

Dear Team, We are experiencing a system issue within the Netsoft employee portal under the user account raulale02. The issue occurs when navigating to: Team → Partner Card Update When attempting to enter or search for a Partner in the Partner

Momentum Network <support@momentumnetwork.net>

Aug 9, 2026, 5:30 AM

New

Request to Review and Correct Customer Referrals – Kelly Halima Haydar Perez

Dear Team, We are requesting your assistance in reviewing the referral structure associated with Kelly Halima Haydar Perez, Client ID 599948. Kelly was previously registered as a Partner, and during that time, she had active customers directly enrol

Momentum Network <support@momentumnetwork.net>

Aug 9, 2026, 5:25 AM

New

RE: [Sun Soft Inc] Re: Donation to VETO

Hi, Please adapt the user side wallet page according to attached design. Please be very exact with the proportions and sizes, because it is important to leave the payout part more proeminent and the donation just a smaller optional. Thanks, Laszlo

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 8, 2026, 8:19 PM

New

Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

Hi Team, As you know, we are currently in the process of improving the Affiliate Back Office by implementing Academy videos, the Journey to Success, and several other enhancements. As part of these improvements, we would also like to simplify the navig

Matt Ferk <Matt.Ferk@booster.eco>

Aug 8, 2026, 6:24 PM

New

Urgent Update Required – Global Bank Payout Request Form

Hi Team, We have encountered major issues with members requesting payouts to their bank accounts due to the fact that different countries require different banking information. As we continue building the Bank Payout Request functionality, we need t

Matt Ferk <Matt.Ferk@booster.eco>

Aug 8, 2026, 2:57 PM

New

[Sun Soft Inc] Re: CRC Profile Creation Issue – First and Last Names Concatenated

##- Please type your reply above this line -## Your request (202529953) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 09:31 EDT Hi, Thank you for your request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 8, 2026, 1:31 PM

New

[Sun Soft Inc] Re: Unable to process payer with crypto -pplease help

##- Please type your reply above this line -## Your request (202529954) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 09:13 EDT Hello, Please ensure that your w

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 8, 2026, 1:13 PM

New

Unable to process payer with crypto -pplease help

Hi, We have a request for a crypto payout, but when I tried to process the payment, I received the message shown below. I can see that we currently have approximately $9,000 in our account balance, but it appears that none of it is available in USDT

Matt Ferk <Matt.Ferk@booster.eco>

Aug 8, 2026, 1:04 PM

New

[Sun Soft Inc] Re: Urgent: Registration Link Issue in Booster.eco App

##- Please type your reply above this line -## Your request (202529921) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 07:45 EDT Hi, We have updated the referr

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 8, 2026, 11:45 AM

New

[Sun Soft Inc] Re: Required Crown and Cruise Point Deductions

##- Please type your reply above this line -## Your request (202529952) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 04:04 EDT Hi, Thank you for your request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 8, 2026, 8:04 AM

New

[Sun Soft Inc] Re: Issue on the My pruvchase page isnside the booster shopper platform

##- Please type your reply above this line -## Your request (202529951) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 02:58 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 8, 2026, 6:58 AM

New

[Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Booster VPN account.

##- Please type your reply above this line -## Your request (202529950) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 02:57 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 8, 2026, 6:57 AM

New

[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 16:25 EDT Hello Matthew, Thank you for you

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 8:26 PM

New

CRC Profile Creation Issue – First and Last Names Concatenated

Hello Team, We identified an issue with the automatic profile-creation process between Momentum Network and CRC. When a new Partner or customer registers with Momentum and their corresponding CRC profile is created, certain names are being transferr

Momentum Network <support@momentumnetwork.net>

Aug 7, 2026, 8:21 PM

New

Required Crown and Cruise Point Deductions

Hello Team, Please process the following Crown and Cruise point deductions resulting from confirmed chargebacks: 1. Julio C. Fernandez — ID 737933 * Deduct 2 Crown points. * Deduct 300 Cruise points. * Reason: Charge

Momentum Network <support@momentumnetwork.net>

Aug 7, 2026, 8:19 PM

New

Re: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

Required Corrections to My Profile, Payment, and Credit Analysis Hello, Thank you for completing the deployment. After reviewing the implementation, we identified several items that require correction. Please implement the following changes: 1. M

Momentum Network <support@momentumnetwork.net>

Aug 7, 2026, 7:33 PM

New

Issue on the My pruvchase page isnside the booster shopper platform

Hi Team, We found a few inconsistencies in the Shopper section of the Booster.eco website (Back Office) that should be corrected. 1. Incorrect Tab Name If a member logs into the Booster.eco Shopper Back Office and clicks on My Purchases (see th

Matt Ferk <Matt.Ferk@booster.eco>

Aug 7, 2026, 7:11 PM

New

Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Booster VPN account.

Hi Team, Please check the following case: Username: Janice ID: 001.000.000.040 Ticket Number: 1941562610 Issue Summary: The user is experiencing connection issues with Booster VPN on her HP computer, although the subscription is active and working on

Jose Genovese <jose.genovese@booster.eco>

Aug 7, 2026, 6:58 PM

New

Event Management System Design and function update.

Hi Team, As discussed previously, the current Event Management System is not functioning properly, particularly regarding: * Attendee check-in * Ticket redemption * Receiving tickets * Assigning tickets * Finding tickets T

Matt Ferk <Matt.Ferk@booster.eco>

Aug 7, 2026, 4:36 PM

New

[Sun Soft Inc] Re: MAC Dashboard Redesign Request

##- Please type your reply above this line -## Your request (202529774) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 11:16 EDT Hi, Thank you for your confirm

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 3:16 PM

New

[Sun Soft Inc] Re: Spell & icon mistake on the My prucase page.

##- Please type your reply above this line -## Your request (202529948) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 10:46 EDT Hi, We have successfully imple

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 2:46 PM

New

[Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements

##- Please type your reply above this line -## Your request (202529828) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 10:43 EDT Hi, Thank you for your confirm

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 2:43 PM

New

[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 10:19 EDT Hi, Thank you for your confirm

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 2:19 PM

New

Fwd: Request for Quotation – Social Login Integration

FYI Cheerfully Yours! David B. Cyrus Senior Vice President Customer Success & Revenue Intelligence D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A:#100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the

David C <david@sunsoftny.com>

Aug 7, 2026, 2:16 PM

New

Re: Request for Quotation – Social Login Integration

Steve, Please proceed with this CR immediately. Cheerfully Yours! David B. Cyrus Senior Vice President Customer Success & Revenue Intelligence D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A:#100 Church Street 8th Floor,

David C <david@sunsoftny.com>

Aug 7, 2026, 1:59 PM

New

Re: My Purchases Page – Booster Academy Video, Q&A & Terms & Conditions

Hi Team, As discussed previously, the current Event Management System is not functioning properly, particularly regarding: * Attendee check-in * Ticket redemption * Receiving tickets * Assigning tickets * Finding tickets T

Matt Ferk <Matt.Ferk@booster.eco>

Aug 7, 2026, 1:56 PM

New

Spell & icon mistake on the My prucase page.

Hi Team, There are three items we noticed on the My Purchases page that need to be updated: 1. Replace the Page Icon The My Purchases page is currently using the same icon as the My Subscriptions page. Please replace it with the new shopping b

Matt Ferk <Matt.Ferk@booster.eco>

Aug 7, 2026, 1:37 PM

New

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 09:14 EDT Hi, We have updated the BP sta

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 1:14 PM

New

Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi Team, As we move into the testing and launch preparation phase, I'd like everyone involved in development to please compile and submit all information related to Affiliate Pro and Pro+ directly to Hazel, as she will be taking ownership of this project

Matt Swanson <matthew.swanson@booster.eco>

Aug 7, 2026, 1:06 PM

New

Re: September Launch Items

Hi Team, As long as all of the core buttons and functionality are fully operational across the web dashboard, mobile dashboard, and mobile app, we are comfortable proceeding with the launch. The key functionality we need confirmed includes: * Cus

Matt Swanson <matthew.swanson@booster.eco>

Aug 7, 2026, 1:00 PM

New

[Sun Soft Inc] Re: Ticket #1580537208 – Username: fergusta - User ID: 001.000.003.332 – BTEC Token Balance Desync / Available Tokens Showing 0

##- Please type your reply above this line -## Your request (202529931) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 08:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 12:26 PM

New

[Sun Soft Inc] Re: Ticket # 2118540887 – Username: queenazinwi - USER ID: 001.000.003.121 – Request: Urgent Career Level Sync & Old Wallet Residual Balance Sweep

##- Please type your reply above this line -## Your request (202529929) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 07:48 EDT Hi, We have reviewed the repor

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 11:48 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket 1326869499 | yakwar | ID 001.000.002.879 | Missing $1,000 BTEC Investment

##- Please type your reply above this line -## Your request (202529943) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 07:48 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 11:48 AM

New

Re: First list of issues

Hi Dietmar, As requested by our Support Team, we kindly ask you to provide the details below so that we can address the reported issues as our first step. Once we have reviewed the information, we will schedule a Zoom meeting to go through the findi

David C <david@sunsoftny.com>

Aug 7, 2026, 11:35 AM

New

RE: [Sun Soft Inc] Re: Donation to VETO

Hi, On No.4: please at least do a manual update so the current BP statuses are accurate, even if they won’t be updated in the future. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 7, 2026, 10:35 AM

New

Re: [Sun Soft Inc] Re: Token query

On 7.8.2026 10:34 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529945) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc)

Saima Chaudhury - COO <saima.c@gng.community>

Aug 7, 2026, 10:14 AM

New

[Sun Soft Inc] Re: URGENT: Cruise Up Contest Point Synchronization Error and Conversion Logic

##- Please type your reply above this line -## Your request (202529940) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 06:05 EDT Hi, Thank you for your feedbac

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 10:05 AM

New

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 06:04 EDT Hi, We have updated the address

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 10:04 AM

New

[Sun Soft Inc] Re: Ticket: 259897330 – User: alokanmargret1 – ID: 001.000.005.775 – BTEC tokens missing after $2000 payment

##- Please type your reply above this line -## Your request (202529933) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 06:04 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 10:04 AM

New

[Sun Soft Inc] Re: Token query

##- Please type your reply above this line -## Your request (202529945) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 05:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 9:34 AM

New

Token query

Hi team; Can you look into the following member token query: I have purchased the NFT $400 on 03/08.This is a gift voucher made by May 9th. Please give me a total of 6315 tokens for P2. 4210 tokens are missing. voucher No.K3V7M4IJFE Regards

Saima Chaudhury - COO <saima.c@gng.community>

Aug 7, 2026, 8:36 AM

New

[Sun Soft Inc] Re: Request to Reverse Cancellation and Reactivate Recurring Subscription

##- Please type your reply above this line -## Your request (202529938) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 04:09 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 8:09 AM

New

RE: [Sun Soft Inc] Re: Donation to VETO

Hi, Please use comma AND space, exactly like in my examples: * Ellmenreichstrasse 35, 95305, Kulmbach, Deutschland * Alt-Moabit 82, 06692, Zeitz, Deutschland Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strateg

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 7, 2026, 7:36 AM

New

[Sun Soft Inc] Re: Ticket: 699642960 – User: joellambert – ID: 001.000.000.020 – Non-profit registration link and fee structure inquiry

##- Please type your reply above this line -## Your request (202529939) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:21 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 7:21 AM

New

[Sun Soft Inc] Re: Ticket: 28062720 – User: nbbasolutionz – ID: 011.000.000.633 – Persistent form error when submitting new support tickets

##- Please type your reply above this line -## Your request (202529942) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:21 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 7:21 AM

New

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:10 EDT Hi, We have implemented the re

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 7:10 AM

New

[Sun Soft Inc] Re: Fw: Booster International Corp: [Reminder] Register your apps and signing keys to meet Android developer verification requirements before Sep 30, 2026

##- Please type your reply above this line -## Your request (202529934) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:09 EDT Hi, Thank you for the reminder

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 7:09 AM

New

[Sun Soft Inc] Re: Ticket: 1572920918 – User: BEST2025 – ID: 032.000.000.009 – User unable to process bank transfer to Belgium

##- Please type your reply above this line -## Your request (202529932) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:06 EDT Hi, We have investigated the r

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 7:06 AM

New

[Sun Soft Inc] Re: Ticket # 2003490983 – Username: wealthbuilder - USER ID: 001.000.000.237 – Request: Audit Missing SVC and CP Commission Payouts (Larry Mayhew)

##- Please type your reply above this line -## Your request (202529930) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:05 EDT Hi, We have verified the repor

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 7:06 AM

New

[Sun Soft Inc] Re: Registration websitepage cut off

##- Please type your reply above this line -## Your request (202529923) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 01:15 EDT Hello, Thank you for getting i

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 7, 2026, 5:15 AM

New

Re: [Sun Soft Inc] Re: Ticket 1326869499 | yakwar | ID 001.000.002.879 | Missing $1,000 BTEC Investment

Hi Team, Could you please assist us with further clarification on this case? * Username: yakwar * User ID: 001.000.002.879 * Ticket Number: 1326869499 Could you confirm if the Supercharged Month mentioned by the user refers to the mon

Jose Genovese <jose.genovese@booster.eco>

Aug 6, 2026, 11:35 PM

New

Ticket: 28062720 – User: nbbasolutionz – ID: 011.000.000.633 – Persistent form error when submitting new support tickets

Hi Team, Please check the following case: Username: nbbasolutionz ID: 011.000.000.633 Ticket Number: 28062720 Issue Summary: The user reports a recurring issue where the error message "Please complete all mandatory fields before proceeding" keeps po

Jose Genovese <jose.genovese@booster.eco>

Aug 6, 2026, 10:43 PM

New

Fwd: First list of issues

FYI Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarded message: From: dietmar@wenuraswitzerland.com Date: August 6, 2026 at 5:35:14 PM EDT To: David C <david@sunsoftny.com>, Support <supp

David C <david@sunsoftny.com>

Aug 6, 2026, 10:12 PM

New

URGENT: Cruise Up Contest Point Synchronization Error and Conversion Logic

Dear Team, We are experiencing a critical synchronization issue between the Netsoft admin dashboard and the Cruise Up Contest leaderboard displayed in the members’ back offices. Affected member: Name: Jariannette Melendez Member ID: 936168 Cu

Momentum Network <support@momentumnetwork.net>

Aug 6, 2026, 8:46 PM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, I hope you are doing well. We would appreciate it if you could provide us with an update regarding the matter below. It is quite unusual for an account to remain activated without a defined timeline or further communication. As of

Abigail <abigail@sunsoftny.com>

Aug 6, 2026, 8:37 PM

New

Ticket: 699642960 – User: joellambert – ID: 001.000.000.020 – Non-profit registration link and fee structure inquiry

Hi Team, Please check the following case: Username: joellambert ID: 001.000.000.020 Ticket Number: 699642960 Issue Summary: The user wants to register non-profit organizations on the platform but cannot find a specific link for non-profit sign-ups.

Jose Genovese <jose.genovese@booster.eco>

Aug 6, 2026, 8:37 PM

New

Request to Reverse Cancellation and Reactivate Recurring Subscription

Dear Team, Please assist us with reversing the cancellation of the following account: Customer name: Maria Garcia Email address: mregla.garcia@gmail.com Customer ID: 347819 Cancellation date: August 6, 2026 Recorded expiration date: August 7, 20

Momentum Network <support@momentumnetwork.net>

Aug 6, 2026, 8:27 PM

New

RE: [Sun Soft Inc] Re: Donation to VETO

Hi, Looks awesome! Please just put commas in the address field between street/pc/city/country in the export, so * Ellmenreichstrasse 35, 95305, Kulmbach, Deutschland * Alt-Moabit 82, 06692, Zeitz, Deutschland Thanks, Laszlo Mit

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 6, 2026, 8:08 PM

New

Re: [Sun Soft Inc] Re: MAC Dashboard Redesign Request

Confirmed El mié, 29 jul 2026 a la(s) 4:09 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529774) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 6, 2026, 7:55 PM

New

Re: [Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements

Confirmed El jue, 6 ago 2026 a la(s) 10:55 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529828) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 6, 2026, 7:55 PM

New

Re: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

Confirmed El jue, 6 ago 2026 a la(s) 10:02 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Aug 6, 2026, 7:53 PM

New

Fw: Booster International Corp: [Reminder] Register your apps and signing keys to meet Android developer verification requirements before Sep 30, 2026

Get Outlook for iOS ________________________________ From: Google Play <googleplay-noreply@google.com> Sent: Thursday, 06 August 2026 12:43:04 To: mattferk1@gmail.com <mattferk1@gmail.com> Subject: Booster International Corp: [Reminder] Register

MATT FERK <mattferk1@gmail.com>

Aug 6, 2026, 5:48 PM

New

Ticket: 259897330 – User: alokanmargret1 – ID: 001.000.005.775 – BTEC tokens missing after $2000 payment

Hi Team, Please check the following case: Username: alokanmargret1 ID: 001.000.005.775 Ticket Number: 259897330 Issue Summary: The user reported that no BTEC tokens are reflecting on her dashboard after making a payment of $2,000 on July 7. Request

Jose Genovese <jose.genovese@booster.eco>

Aug 6, 2026, 5:47 PM

New

Re: Booster Companion Mobile App

Hi, Thank you for your email. For the initial release, I'd like to keep the implementation simple. Rather than using a message count, let's implement a credit-based system, where each user's available credits are capped at approximately 50% of their su

Matt Swanson <matthew.swanson@booster.eco>

Aug 6, 2026, 5:17 PM

New

Re: Booster Eco Mobile App – Upcoming Version

Hi Team, Thank you for the continued work on the platform. Over the next 48 hours, I'll be working through several open items that we want to address. At the same time, please continue validating that all existing modules on the platform are functionin

Matt Swanson <matthew.swanson@booster.eco>

Aug 6, 2026, 5:06 PM

New

Booster Eco Mobile App – Upcoming Version

Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ

QAG <qag@sunsoftny.com>

Aug 6, 2026, 5:00 PM

New

Booster Eco Mobile App – Upcoming Version

Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ

QAG <qag@sunsoftny.com>

Aug 6, 2026, 5:00 PM

New

Booster Eco Mobile App – Upcoming Version

Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ

QAG <qag@sunsoftny.com>

Aug 6, 2026, 4:57 PM

New

Booster Eco Mobile App – Upcoming Version

Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ

QAG <qag@sunsoftny.com>

Aug 6, 2026, 4:55 PM

New

Re: [Sun Soft Inc] Re: Registration websitepage cut off

Thanks! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, August 6, 2026 6:01 AM To: Hazel Del Fierro <hazel.delfierro@booster.eco> Cc: QAG Team - Sun Soft Inc <qag@sunsoftny.com>; B

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 6, 2026, 4:49 PM

New

Booster Eco Mobile App – Upcoming Version

Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ

QAG <qag@sunsoftny.com>

Aug 6, 2026, 4:48 PM

New

Booster Eco Mobile App – Upcoming Version

Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ

QAG <qag@sunsoftny.com>

Aug 6, 2026, 4:48 PM

New

Ticket: 1572920918 – User: BEST2025 – ID: 032.000.000.009 – User unable to process bank transfer to Belgium

Hi Team, Please check the following case: Username: BEST2025 ID: 032.000.000.009 Ticket Number: 1572920918 Issue Summary: The user is facing issues when attempting to complete a wallet-to-bank transfer to a Belgian bank account. Entering the account

Jose Genovese <jose.genovese@booster.eco>

Aug 6, 2026, 4:32 PM

New

You're invited to Cloudflare Connect 2026

Three days to learn, connect, and build - October 19-21 at Moscone West, San Francisco (Plus: $100 off) You're invited to Cloudflare Connect 2026 Join thousands of developers, architects, and security leaders from October 19-21 at Moscone West in

Cloudflare <em@em1.cloudflare.com>

Aug 6, 2026, 3:56 PM

New

Ticket #1580537208 – Username: fergusta - User ID: 001.000.003.332 – BTEC Token Balance Desync / Available Tokens Showing 0

Hi Team, Please assist with a token balance sync issue for the following user: Username: fergusta Name: Fergus Akwar Email: fergus_ta@yahoo.com Ticket Number: 1580537208 User ID: 001.000.003.332 Category: BTEC / Token Staking / Balance Sync Date R

Jose Genovese <jose.genovese@booster.eco>

Aug 6, 2026, 3:50 PM

New

Ticket # 2003490983 – Username: wealthbuilder - USER ID: 001.000.000.237 – Request: Audit Missing SVC and CP Commission Payouts (Larry Mayhew)

Hi Team, Please assist with a commission and tree structure audit for the following user: Username: wealthbuilder Ticket Number: 2003490983 User ID: 001.000.000.237 Category: Payment Issue / Commission Audit Date Reported: 08/06/2026 Issue / Requ

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 6, 2026, 3:38 PM

New

Ticket # 2118540887 – Username: queenazinwi - USER ID: 001.000.003.121 – Request: Urgent Career Level Sync & Old Wallet Residual Balance Sweep

Hi Team, Please assist with a data sync request for the following user: Username: queenazinwi Ticket Number: 2118540887 User ID: 001.000.003.121 Category: Account Bug / Data Sync / Wallet Date Reported: 08/06/2026 Issue / Request Details: 1.

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 6, 2026, 3:38 PM

New

Re: [Sun Soft Inc] Re: Urgent: Registration Link Issue in Booster.eco App

Hi! Sorry, I'm not sure if I fully understand the two additional questions, but here are my answers. I've also included a more detailed explanation below to help clear up any confusion. Question 1 When a user taps a referral link, it will first c

Matt Ferk <Matt.Ferk@booster.eco>

Aug 6, 2026, 3:01 PM

New

[Sun Soft Inc] Re: MAC Dashboard Redesign Request

##- Please type your reply above this line -## Your request (202529774) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 10:57 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 2:57 PM

New

[Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements

##- Please type your reply above this line -## Your request (202529828) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 10:55 EDT Hi, Thank you for your request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 2:55 PM

New

[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 10:02 EDT Hi, Thank you for your request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 2:02 PM

New

Re: Booster Companion Mobile App

Hello Matthew, Thank you for your email. We can proceed with implementing the Text Chat module for Companion. Before we begin, we would like to clarify how the existing usage limits should apply to text chat. Currently, Companion usage is limited ba

QAG <qag@sunsoftny.com>

Aug 6, 2026, 12:41 PM

New

[Sun Soft Inc] Re: World cup NFT distribution

##- Please type your reply above this line -## Your request (202529907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 07:06 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 11:06 AM

New

[Sun Soft Inc] Re: Registration websitepage cut off

##- Please type your reply above this line -## Your request (202529923) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 07:01 EDT Hi, Thank you for reaching out a

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 11:01 AM

New

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 06:38 EDT Hi, Please find the updates re

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 10:38 AM

New

Re: [Sun Soft Inc] Re: World cup NFT distribution

Hi team; ayak461503 has added their metamask to their Back office can you please distribute any owing NFT's and tokens. Regards Saima On 6.8.2026 06:14 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this

Saima Chaudhury - COO <saima.c@gng.community>

Aug 6, 2026, 10:37 AM

New

[Sun Soft Inc] Re: Urgent: Remove Previous Profile and Create New Enrollment – Ricky De Bora De Los Santos

##- Please type your reply above this line -## Your request (202529927) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 06:10 EDT Hi, Thank you for your request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 10:10 AM

New

[Sun Soft Inc] Re: Bug Report - Ticket#266214768 - User: coins - ID: 001.000.005.923 - Phone Number Formatting Discrepancy on Local Merchant Page (User/Merchant Issue)

##- Please type your reply above this line -## Your request (202529917) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 06:09 EDT Hi, We have verified the repor

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 10:09 AM

New

[Sun Soft Inc] Re: Urgent: BTEC Purchase and Staking Issues After Security Update

##- Please type your reply above this line -## Your request (202529919) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 06:08 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 10:09 AM

New

[Sun Soft Inc] Re: Ticket#1011291235 - Username: jboneonce - (ID: 001.000.005.931) - Subject: Bug / Data Sync Investigation - Staked Tokens Not Displaying for User J...

##- Please type your reply above this line -## Your request (202529922) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 04:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 8:10 AM

New

[Sun Soft Inc] Re: Urgent: Registration Link Issue in Booster.eco App

##- Please type your reply above this line -## Your request (202529921) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 03:32 EDT Hi, Thank you for highlighting

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 7:32 AM

New

[Sun Soft Inc] Re: Ticket: 908213448 – User: MarleyEPI8 – ID: 031.000.000.003 – User reported misspelled last name for Eric Lofholm on workshop recordings and request...

##- Please type your reply above this line -## Your request (202529920) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 03:31 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 7:31 AM

New

[Sun Soft Inc] Re: ncorrect Power Shopper Subscription Price Displayed in Shopper Platform

##- Please type your reply above this line -## Your request (202529918) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 03:30 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 7:30 AM

New

[Sun Soft Inc] Re: Account Conversion Request – Yaiselys Darias (ID 455786)

##- Please type your reply above this line -## Your request (202529924) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 02:22 EDT Hi, Thank you for your request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 6:22 AM

New

[Sun Soft Inc] Re: Andre Cobbs

##- Please type your reply above this line -## Your request (202529928) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 02:01 EDT Hello, Thank you for your requ

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 6:01 AM

New

[Sun Soft Inc] Re: URGENT- Stripe payments not working.

##- Please type your reply above this line -## Your request (202529905) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 5:55 AM

New

[Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning

##- Please type your reply above this line -## Your request (202529806) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:48 EDT Hi, Thank you for the confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 5:48 AM

New

[Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service

##- Please type your reply above this line -## Your request (202529781) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:48 EDT This request was closed and merged

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 5:48 AM

New

[Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning

##- Please type your reply above this line -## Your request (202529806) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:48 EDT Request #202529781 "Required Redesi

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 5:48 AM

New

[Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service

##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:47 EDT Hi, Thank you for the confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 5:47 AM

New

[Sun Soft Inc] Re: World cup NFT distribution

##- Please type your reply above this line -## Your request (202529907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:14 EDT Hello, Thank you for getting i

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 6, 2026, 5:14 AM

New

Re: Booster Companion Mobile App

Hi team! Thanks for sending the new APK. Attached is a report confirming the fixed bugs as well as new findings. Quick summary: Issues #21 (name pre-fill) and #23 (avatar not updating) are both confirmed fixed. While retesting #23, we did notice one

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 6, 2026, 3:26 AM

New

Andre Cobbs

Hi team! Please update Andre Cobbs to OLDAndreCobbs. He is returning back to us but it's been over our allotted time for him to keep the old username. Thank you! Information About Brokers Services Consumer Protection Notice Ashley Sotomayor

Ashley Sotomayor <ashley@callitclosed.com>

Aug 6, 2026, 1:19 AM

New

Urgent: Remove Previous Profile and Create New Enrollment – Ricky De Bora De Los Santos

Hi, The following customer was previously enrolled in our system and completed a new enrollment today, August 5, 2026: Name: Ricky De Bora De Los Santos Email: rickydebora4@gmail.com New Sponsor ID: 281837 New Enrollment Payment: $149.99 Pleas

Momentum Network <support@momentumnetwork.net>

Aug 6, 2026, 12:26 AM

New

Re: [Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service

Confirmed El mié, 5 ago 2026 a la(s) 3:12 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to th

Momentum Network <support@momentumnetwork.net>

Aug 5, 2026, 10:36 PM

New

Re: [Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service

Confirmed El mié, 5 ago 2026 a la(s) 7:02 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529781) has been updated. To add additional comments, reply to th

Momentum Network <support@momentumnetwork.net>

Aug 5, 2026, 10:36 PM

New

Re: [Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning

Confirmed El mié, 5 ago 2026 a la(s) 7:57 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529806) has been updated. To add additional comments, reply to th

Momentum Network <support@momentumnetwork.net>

Aug 5, 2026, 10:35 PM

New

Account Conversion Request – Yaiselys Darias (ID 455786)

Dear Team, Please convert the account of Yaiselys Darias (ID 455786) from a Partner account to a Customer account. Additionally, please: ● Set the account status to Active. ● Enable the recurring subscription in the amount of $99.99. ● Sche

Momentum Network <support@momentumnetwork.net>

Aug 5, 2026, 8:41 PM

New

Registration websitepage cut off

Hi team, I registered to Booster eco today and when I completed my registration here: https://affiliate.booster.eco/user/usertype the web page seems to be cut off, please see screenshot attached. I completed the process on my MacBook pro in Safari.

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 5, 2026, 7:27 PM

New

Re: [Sun Soft Inc] Re: World cup NFT distribution

Thank you On 5.8.2026 12:01 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc

Saima Chaudhury - COO <saima.c@gng.community>

Aug 5, 2026, 6:49 PM

New

Ticket#1011291235 - Username: jboneonce - (ID: 001.000.005.931) - Subject: Bug / Data Sync Investigation - Staked Tokens Not Displaying for User Joe Bullock

Hi Team, Please investigate a potential database/Web3 syncing issue regarding missing staked tokens for a user. * UserName: jboneonce * Name: Joe Bullock * User ID: 001.000.005.931 * Email / Username: jbone.once@gmail.com / jboneonce

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 5, 2026, 5:29 PM

New

Urgent: Registration Link Issue in Booster.eco App

We have noticed a major issue in the new Booster.eco App. When members click on the Gear icon, they can access their referral links, but currently the only available link is the Shopper App registration link. This is a major issue because members ar

Matt Ferk <Matt.Ferk@booster.eco>

Aug 5, 2026, 5:26 PM

New

Ticket: 908213448 – User: MarleyEPI8 – ID: 031.000.000.003 – User reported misspelled last name for Eric Lofholm on workshop recordings and requested August Kickoff recording update.

Hi Team, Please check the following case: * Username: MarleyEPI8 * ID: 031.000.000.003 * Ticket Number: 908213448 * Issue Summary: The user reported that Eric Lofholm's last name is incorrectly spelled across 3 workshop recordings.

Jose Genovese <jose.genovese@booster.eco>

Aug 5, 2026, 5:22 PM

New

netsoft.ny, see amberlin91396, faith_gail28 and more in your feed

New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny

amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>

Aug 5, 2026, 5:00 PM

New

Urgent: BTEC Purchase and Staking Issues After Security Update

Hi Team! Since the recent security update, we have identified two major issues with BTEC purchases and staking. 1. Delayed BTEC Token Availability When someone purchases BTEC tokens, it is now taking approximately 48 hours before the tokens becom

Matt Ferk <Matt.Ferk@booster.eco>

Aug 5, 2026, 4:54 PM

New

Re: [Sun Soft Inc] Re: URGENT- Stripe payments not working. _ PROPOSED SOLUTION

Hi Team, I have tested this multiple times and waited more than 5 minutes each time, which is the expiration period for the OTP code. Unfortunately, I am still not receiving the OTP. Based on your previous feedback, it seems this may be related

Matt Ferk <Matt.Ferk@booster.eco>

Aug 5, 2026, 4:51 PM

New

ncorrect Power Shopper Subscription Price Displayed in Shopper Platform

Hi Team! We have just reviewed the new updated Shopper section of the platform on desktop, and we noticed an issue. When clicking on the Upgrade Account section under Quick Links, it opens the Power Shopper subscription page. This is where we fou

Matt Ferk <Matt.Ferk@booster.eco>

Aug 5, 2026, 4:40 PM

New

RE: [Sun Soft Inc] Re: Donation to VETO

Hi, 1. Can you give me a dev user who has money in has account, but ALSO has an address saved, so we can check that column both in admin and in export? Currently I couldn’t find one and am also not able to edit the address of any of them. 2.

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 5, 2026, 4:34 PM

New

September Launch Items

Hello Matthew, We hope you're doing well. Could you please share the list of items planned for the September launch? This will help us review the requirements, plan accordingly, and start working on the necessary items. Thank you. QAG Team

QAG <qag@sunsoftny.com>

Aug 5, 2026, 4:28 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Issues #21 and #23 have now been fixed. Please check the new build using the link below and share your feedback. New Build: Download APK Once you confirm that all the reported bugs/issues have been addressed, we will proceed with the

QAG <qag@sunsoftny.com>

Aug 5, 2026, 3:58 PM

New

Re: Booster Companion Mobile App

Hello, Issues #21 and #23 have now been fixed. Please check the new build using the link below and share your feedback. New Build: Download APK Once you confirm that all the reported bugs/issues have been addressed, we will proceed with the Text

QAG <qag@sunsoftny.com>

Aug 5, 2026, 3:58 PM

New

[Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529437) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 11:56 EDT Hi, Thank you for following up

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 3:56 PM

New

[Sun Soft Inc] Re: Apple App Store Review Rejection, In-App Purchase Requirement for Booster Ignite

##- Please type your reply above this line -## Your request (202529862) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 11:56 EDT Hi, Thank you for confirming a

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Aug 5, 2026, 3:56 PM

New

Re: Booster Companion Mobile App

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 31, 2026, at 23:03, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Hi team, Thanks f

QAG <qag@sunsoftny.com>

Aug 5, 2026, 3:54 PM

New

Bug Report - Ticket#266214768 - User: coins - ID: 001.000.005.923 - Phone Number Formatting Discrepancy on Local Merchant Page (User/Merchant Issue)

Hi Team, Please review and resolve a phone number display issue on the public Local Merchant page. * Issue Description: The phone number for a Canadian Local Merchant is displaying a duplicated country code (+11) on the public store page (+112

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 5, 2026, 3:50 PM

New

[Sun Soft Inc] Re: Net Worth Tracker Redesign – Functional and Implementation Requirements

##- Please type your reply above this line -## Your request (202529830) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 11:45 EDT Hi, Thank you for your request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 3:45 PM

New

[Sun Soft Inc] Re: Affiliate Back Office Performance Investigation

##- Please type your reply above this line -## Your request (202529897) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 11:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 3:22 PM

New

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 11:19 EDT Hi, We have successfully imple

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 3:19 PM

New

[Sun Soft Inc] Re: notices update staging

##- Please type your reply above this line -## Your request (202529916) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 10:51 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 2:51 PM

New

[Sun Soft Inc] Re: URGENT- Stripe payments not working.

##- Please type your reply above this line -## Your request (202529905) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 10:30 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 2:30 PM

New

[Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books

##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 10:25 EDT Hi, Thank you for your feedbac

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 2:25 PM

New

Re: [Sun Soft Inc] Re: URGENT- Stripe payments not working.

Hi, I’m not sure what to do but after I send you the second email where I confirmed that I got the OTP for the bank transfer after that I did another bank transfer and I’m not receiving the OTP. I have right now try four times to do that payout and multi

Matt Ferk <Matt.Ferk@booster.eco>

Aug 5, 2026, 1:28 PM

New

[Sun Soft Inc] Re: URGENT- Stripe payments not working.

##- Please type your reply above this line -## Your request (202529905) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 09:24 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 1:24 PM

New

Re: [Sun Soft Inc] Re: URGENT- Stripe payments not working. - STILL NOT WORKING

Hi Team, I have an update regarding the OTP issue. Something very unusual is happening with the OTP verification process. I tried processing another payout using Bank Transfer, and for that transaction, I received the OTP code without any issues.

Matt Ferk <Matt.Ferk@booster.eco>

Aug 5, 2026, 1:13 PM

New

[Sun Soft Inc] Re: Analytics balance usage

##- Please type your reply above this line -## Your request (202529818) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 09:07 EDT Hello, Thank you for getting i

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 1:07 PM

New

Re: [Sun Soft Inc] Re: Analytics balance usage

Thank you, now the summing works. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 5., Sze, 12:19): ##- Please type your reply above this line -## Your re

István Ringhoffer <ringi.teszt@gmail.com>

Aug 5, 2026, 12:53 PM

New

Re: [Sun Soft Inc] Re: URGENT- Stripe payments not working. - STILL NOT WORKING

Hi Team, I have just tested the Stripe payment process, and here is what happened: First attempt: I completed the entire payment process, received the OTP code, entered it, and then the screen turned completely white. Nothing else happened. Af

Matt Ferk <Matt.Ferk@booster.eco>

Aug 5, 2026, 12:50 PM

New

Re: a question that may sound stupid

Dear Anna, Please find the reply for Saima na. ———— Hello Saima, Please find the clarification regarding the Matching Bonus distribution below. For example, consider the following structure: * Top Account * Level 1 – Account A

QAG <qag@sunsoftny.com>

Aug 5, 2026, 12:07 PM

New

Re: a question that may sound stupid

Dear Anna, Please find the ———— Hello Saima, Please find the clarification regarding the Matching Bonus distribution below. For example, consider the following structure: * Top Account * Level 1 – Account A * Level 1 – Acco

QAG <qag@sunsoftny.com>

Aug 5, 2026, 12:06 PM

New

Re: a question that may sound stupid

Dear Anna, FYI ———— Hello Saima, Please find the clarification regarding the Matching Bonus distribution below. For example, consider the following structure: * Top Account * Level 1 – Account A * Level 1 – Account B Ass

QAG <qag@sunsoftny.com>

Aug 5, 2026, 12:04 PM

New

[Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning

##- Please type your reply above this line -## Your request (202529806) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 07:57 EDT Hi, Thank you for your feedbac

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 11:57 AM

New

[Sun Soft Inc] Re: Conunity meets VETO

##- Please type your reply above this line -## Your request (202529811) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 07:36 EDT Hi, Kindly review the followin

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 11:36 AM

New

notices update staging

Hi @Support Team - Sun Soft Inc The informational notices should first be updated on the STAGING server: https://naturalpetcaresystem.com/altalanos-szerzodesi-feltetelek/ https://naturalpetcaresystem.com/adatkezelesi-tajekoztato/ https://naturalpetc

István Ringhoffer <ringi.teszt@gmail.com>

Aug 5, 2026, 11:24 AM

New

[Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service

##- Please type your reply above this line -## Your request (202529781) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 07:02 EDT Hi, Thank you for your feedbac

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 11:02 AM

New

[Sun Soft Inc] Re: World cup NFT distribution

##- Please type your reply above this line -## Your request (202529907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 07:01 EDT Hi, Thank you for sharing the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 11:01 AM

New

[Sun Soft Inc] Re: Email Correction

##- Please type your reply above this line -## Your request (202529915) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 07:00 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 11:00 AM

New

[Sun Soft Inc] Re: Member Replacement

##- Please type your reply above this line -## Your request (202529914) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 06:59 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 11:00 AM

New

Email Correction

Hi Team, Could you please update the email address for the following team member? Username: Jsinapa Correct Email: johnsinapa@gmail.com Thank you, Partner In Success Anoop Lal Project Manager - Sales and Marketing Australasia and North

Anoop Lal <k10construct@gmail.com>

Aug 5, 2026, 10:25 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket # 530534122 – User: jerrodward – ID 001.000.000.043 – Booster AI Sales Agent Price Discrepancy & Product Specs Request

##- Please type your reply above this line -## Your request (202529906) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 06:24 EDT Hi, Thank you for your detaile

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 10:24 AM

New

[Sun Soft Inc] Re: BTEC Page – Academy Video, Q&A & Terms & Conditions

##- Please type your reply above this line -## Your request (202529909) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 06:23 EDT Hi, We have successfully imple

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 10:23 AM

New

[Sun Soft Inc] Re: URGENT- Stripe payments not working.

##- Please type your reply above this line -## Your request (202529905) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 06:20 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 10:20 AM

New

[Sun Soft Inc] Re: Analytics balance usage

##- Please type your reply above this line -## Your request (202529818) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 06:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 10:19 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Demo AI Assistant BO overview

##- Please type your reply above this line -## Your request (202529903) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 06:18 EDT Hello, Thank you for sharing t

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 10:18 AM

New

Member Replacement

hi Team, Thanks for replacing member: Joy70, Kindly remove and place all inactive members under Joy70(merilynjaruka,EMIL1992,dorcasthimothy and Towasa1971 to follow dorcasthimothy) below Member: Florence Thanks for your Support Partner In Success

Anoop Lal <k10construct@gmail.com>

Aug 5, 2026, 10:17 AM

New

Re: [Sun Soft Inc] Re: World cup NFT distribution

Hi team; This is the contract address: 0xdcA3cd942dba3E30CC4e2544A584124939fEE0fC Regards Saima On 5.8.2026 06:50 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529907

Saima Chaudhury - COO <saima.c@gng.community>

Aug 5, 2026, 10:14 AM

New

RE: [Sun Soft Inc] Re: Donation to VETO

Hi, Thank you. 1. I’ll get back to you regarding the user layout 2. We will transfer the amounts externally, with normal bank wire, no integration needed. We just need to be able to input manually what has been wired and subtract it from tota

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 5, 2026, 9:58 AM

New

RE: [Sun Soft Inc] Re: Conunity meets VETO

Hi, 1. I still get redirected to the invalid referral page. Please check whitelisting again. 2. On mobile, please remove the VETO logo from the sticky header as soon as we scrolled away from the top part, so only the CTA remains VETO logo

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 5, 2026, 9:26 AM

New

[Sun Soft Inc] Re: My Subscriptions Page – Booster Academy Video, Q&A & Terms & Conditions

##- Please type your reply above this line -## Your request (202529912) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 03:51 EDT Hi, We have successfully imple

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 7:51 AM

New

Re: [Sun Soft Inc] Re: Apple App Store Review Rejection, In-App Purchase Requirement for Booster Ignite

Thank you for the update. Yes, please proceed with implementing Apple In-App Purchase (IAP) for all applicable digital plans and subscriptions in the iOS application so the app complies with Apple’s App Store Review Guidelines. As part of the implem

Matt Swanson <matthew.swanson@booster.eco>

Aug 5, 2026, 7:17 AM

New

[Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service

##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 03:12 EDT Hi, Thank you for your feedbac

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 7:12 AM

New

[Sun Soft Inc] Re: Product Suite Page – Academy Video, Q&A & Terms & Conditions

##- Please type your reply above this line -## Your request (202529892) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 03:11 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 7:11 AM

New

Re: [Sun Soft Inc] Re: Analytics balance usage

Hi @Support Team - Sun Soft Inc I'd like to sum the amounts in Excel, but I can't convert them to a currency format. Could you check whether there's an export option that exports the amounts in a format that can be summed? Üdvözlettel / Kind r

István Ringhoffer <ringi.teszt@gmail.com>

Aug 5, 2026, 6:58 AM

New

[Sun Soft Inc] Re: Member Replacement

##- Please type your reply above this line -## Your request (202529902) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 02:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 6:28 AM

New

[Sun Soft Inc] Re: World cup NFT distribution

##- Please type your reply above this line -## Your request (202529907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 01:50 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 5:50 AM

New

[Sun Soft Inc] Re: App Store Review Update – China Regulations Affecting ChatGPT Functionality

##- Please type your reply above this line -## Your request (202529864) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 01:48 EDT Hi, We would like to follow up

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Aug 5, 2026, 5:48 AM

New

[Sun Soft Inc] Re: Apple App Store Review Rejection, In-App Purchase Requirement for Booster Ignite

##- Please type your reply above this line -## Your request (202529862) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 01:48 EDT Hi, We would like to follow up

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Aug 5, 2026, 5:48 AM

New

[Sun Soft Inc] Re: Urgent: Reverse Cancellation and Reactivate Recurring Subscription – Amalia Patricia Juri

##- Please type your reply above this line -## Your request (202529910) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 01:47 EDT Hi, Thank you for your request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 5:47 AM

New

[Sun Soft Inc] Re: Convert Partner Account to Customer – Kelvin Ching (ID 789289)

##- Please type your reply above this line -## Your request (202529911) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 01:13 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 5, 2026, 5:13 AM

New

My Purchases Page – Booster Academy Video, Q&A & Terms & Conditions

Hi Team, Here are the Booster Academy video, Questions & Answers (Q&A), and Terms & Conditions for the My Purchasespage. Since this page currently does not have the three buttons at the top, please integrate the following buttons: * My Purcha

Matt Ferk <Matt.Ferk@booster.eco>

Aug 5, 2026, 12:41 AM

New

My Subscriptions Page – Booster Academy Video, Q&A & Terms & Conditions

Hi Team, Here are the materials for the next page: My Subscriptions. The download link below includes: * Booster Academy Video * Questions & Answers (Q&A) * Terms & Conditions Since this page already includes the three buttons at

Matt Ferk <Matt.Ferk@booster.eco>

Aug 5, 2026, 12:39 AM

New

Convert Partner Account to Customer – Kelvin Ching (ID 789289)

Hi, Please make the following updates to the account below: ID: 789289 Name: Kelvin Ching * Convert the account from Partner to Customer. * Set the account status to Active. * Reactivate the recurring monthly subscription of $99.99

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 10:44 PM

New

Urgent: Reverse Cancellation and Reactivate Recurring Subscription – Amalia Patricia Juri

Hi, The following customer has confirmed that she wishes to continue with her Momentum Network membership: Customer ID: 274931 Name: Amalia Patricia Juri Email: amapajuri@gmail.com Please reverse the cancellation previously processed on her acc

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 10:29 PM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Thank you for your update and for keeping us informed regarding the banking situation last week. However, as of today, we have not yet received the wire transfer for the July 2026 subscription. In the meantime, the August 2026 subscri

Abigail <abigail@sunsoftny.com>

Aug 4, 2026, 9:01 PM

New

Re: [Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning

Debt Payoff Planning – Automatic Strategy Recommendation Required Hi, After reviewing the Strategy tab in the Debt Payoff Planning service, we need the system to do more than simply compare Debt Avalanche and Debt Snowball. It must automatically ana

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 8:05 PM

New

Re: [Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books

Admin Panel User Manual and Branding Update Hi, Thank you for the update. Before completing our review, please provide us with a detailed user manual explaining how to use each tab of the admin platform. The manual should include the purpose of e

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 7:54 PM

New

Re: [Sun Soft Inc] Re: Net Worth Tracker Redesign – Functional and Implementation Requirements

Hi, After reviewing the Add Item functionality in the Net Worth Tracker, we determined that the current Asset and Liability options are too limited. We need the category structure expanded so users can accurately add all applicable assets and financial

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 7:51 PM

New

Re: [Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service

Credit Optimization – Equifax and Experian Accounts Still Missing Hi, After reviewing the updated Credit Optimization page in the staging environment, the accounts reported by Equifax and Experian are still not being displayed. Although the page

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 7:43 PM

New

Re: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

El mar, 4 ago 2026 a la(s) 1:34 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email.

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 7:40 PM

New

Re: [Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service

Hi, Everything looks great. Before proceeding with the production implementation, please conduct a complete review of all services, tools, and features offered by SmartCredit. Please ensure that every applicable service is accurately and clearly lis

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 7:39 PM

New

Re: [Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements

Screenshot 2026-08-04 at 3.33.43 PM.png Screenshot 2026-08-04 at 3.33.51 PM.png Screenshot 2026-08-04 at 3.33.57 PM.png Screenshot 2026-08-04 at 3.34.03 PM.png Screenshot 2026-08-04 at 3.34.10 PM.png Screenshot 2026-08-04 at 3.34.17 PM.png Sc

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 7:35 PM

New

BTEC Page – Academy Video, Q&A & Terms & Conditions

Hi Team, As part of the process of integrating the Booster Academy videos, Questions & Answers, and Terms & Conditionsinto each Affiliate Back Office page, below you will find all of the files for the BTEC page. The download link includes: https://w

Matt Ferk <Matt.Ferk@booster.eco>

Aug 4, 2026, 6:17 PM

New

netsoft.ny, catch up on moments you've missed

entertainer_official143_ , prabha_vilagelife_style and others posted something new. Catch up on Instagram entertainer_official143_, prabha_vilagelife_style and others posted something new. Open Instagram 1 You have 1 notification you may

entertainer_official143_ on Instagram <posts-recaps@mail.instagram.com>

Aug 4, 2026, 5:39 PM

New

World cup NFT distribution

Hello Team; The world cup NFT's have been minted and are in our coinpae wallet, would you please send out to all that purchased. I have attached a list to this email. Regards Saima -- Yours sincerely, Saima Chaudhury Chief Marketing

Saima Chaudhury - COO <saima.c@gng.community>

Aug 4, 2026, 4:27 PM

New

[Sun Soft Inc] Re: Important System Issue – Booster Brand Store & BTEC Transaction Tracking

##- Please type your reply above this line -## Your request (202529871) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 12:03 EDT Hi, We have successfully imple

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 4:04 PM

New

Re: [Sun Soft Inc] Re: Product Suite Page – Academy Video, Q&A & Terms & Conditions

Hi! Thank you for the implementation. There is just one small issue we noticed. In the Q&A section, there are two separator lines between each question instead of just one. As you can see in the screenshot below, the second line is very faint, but i

Matt Ferk <Matt.Ferk@booster.eco>

Aug 4, 2026, 3:57 PM

New

Re: [Sun Soft Inc] Re: Ticket # 530534122 – User: jerrodward – ID 001.000.000.043 – Booster AI Sales Agent Price Discrepancy & Product Specs Request

Hello Team, Thank you for clarifying the difference between Booster Link at $29 per month and Booster Vibe at $49 per month. We kindly remind assistance for this case please. The user’s primary question remains unanswered. Jerrod is not currently dispu

Jose Genovese <jose.genovese@booster.eco>

Aug 4, 2026, 3:47 PM

New

[Sun Soft Inc] Re: Credit Analysis Service Redesign Request

##- Please type your reply above this line -## Your request (202529777) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 11:46 EDT Hi, Thank you for your feedback.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 3:46 PM

New

[Sun Soft Inc] Re: Complete Redesign and Functional Requirements – MAC My Budget Service

##- Please type your reply above this line -## Your request (202529807) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 11:41 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 3:41 PM

New

[Sun Soft Inc] Re: Ticket #1353619667 - User ID: 001.000.000.019 (harveytilton) - Level 1 Points Display Discrepancy Reset

##- Please type your reply above this line -## Your request (202529882) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 11:37 EDT Hi, Kindly check the updates

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 3:38 PM

New

URGENT- Stripe payments not working.

Hi Team! We have multiple members requesting payouts through the Stripe payout option. However, whenever we try to process the payment, we receive the following error message (see screenshot below): As a result, we are currently unable to process

Matt Ferk <Matt.Ferk@booster.eco>

Aug 4, 2026, 3:34 PM

New

[Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning

##- Please type your reply above this line -## Your request (202529806) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 11:25 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 3:25 PM

New

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 11:25 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 3:25 PM

New

[Sun Soft Inc] Re: Ticket #587382835 - User ID: 001.000.000.009 (kevinrand) - Brand Store Orders Career Level 2 Advancement Request

##- Please type your reply above this line -## Your request (202529883) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 11:11 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 3:11 PM

New

[Sun Soft Inc] Re: Ticket #1454002531 - User ID: 001.000.002.016 (Corne) - Career Level 3 Status and Points History Verification

##- Please type your reply above this line -## Your request (202529884) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 10:52 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 2:52 PM

New

[Sun Soft Inc] Re: Urgent: Home Page Career Badge & Leaderboard Automation Not Updating After Monthly Career Calculation

##- Please type your reply above this line -## Your request (202529866) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 10:51 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 2:51 PM

New

[Sun Soft Inc] Re: Leaderboard Page – Add Current Members & Complete Automation

##- Please type your reply above this line -## Your request (202529891) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 10:51 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 2:51 PM

New

[Sun Soft Inc] Re: Ticket # 140479136 - User ID: 011.000.000.003 (johnchomynfcm) - VIP Account: Pro Bundle & Booster VPN Subscription Audit

##- Please type your reply above this line -## Your request (202529888) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 10:50 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 2:51 PM

New

[Sun Soft Inc] Re: Conunity meets VETO

##- Please type your reply above this line -## Your request (202529811) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 10:50 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 2:50 PM

New

[Sun Soft Inc] Re: Payment Tab Redesign Request

##- Please type your reply above this line -## Your request (202529776) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 09:33 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 1:33 PM

New

[Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books

##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 09:31 EDT Hi, Thank you for your feedback.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 1:31 PM

New

[Sun Soft Inc] Re: Credit Builder Blueprint Redesign and Sequential Course Functionality

##- Please type your reply above this line -## Your request (202529779) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 09:25 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 1:25 PM

New

Authorize.net Account – Action Required

Hello Kevin, We noticed that the Authorize.net account is currently showing an overdue payment warning and indicates that the account may be at risk of deactivation if the outstanding balance is not paid. Could you please check the Authorize.net acc

QAG <qag@sunsoftny.com>

Aug 4, 2026, 1:24 PM

New

Authorize.net Account – Action Required

Hello Kevin, We noticed that the Authorize.net account is currently showing an overdue payment warning and indicates that the account may be at risk of deactivation if the outstanding balance is not paid. Could you please check the Authorize.net acc

QAG <qag@sunsoftny.com>

Aug 4, 2026, 1:20 PM

New

[Sun Soft Inc] Re: My Profile Tab Redesign Request

##- Please type your reply above this line -## Your request (202529775) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 09:17 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 1:17 PM

New

[Sun Soft Inc] Re: Debt Relief Guidance Program – Required Functionality and Redesign

##- Please type your reply above this line -## Your request (202529780) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 09:16 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 1:16 PM

New

[Sun Soft Inc] Re: Analytics balance usage

##- Please type your reply above this line -## Your request (202529818) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 09:13 EDT Hello, Thank you for the clari

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 1:13 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Demo AI Assistant BO overview

I could not get the chat to work or give me any info. Please find the attached video. It keeps saying something is wrong.... https://somup.com/cOjfl5VnGtd https://somup.com/cOjflHVnGuV I also feel there needs to be more questions asked such as Tota

Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>

Aug 4, 2026, 12:48 PM

New

It's Agents Week.

Don't miss this week's ships and updates (Plus: $100 off Cloudflare Connect).  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

Cloudflare <em@em1.cloudflare.com>

Aug 4, 2026, 12:42 PM

New

[Sun Soft Inc] Re: Product Suite Page – Academy Video, Q&A & Terms & Conditions

##- Please type your reply above this line -## Your request (202529892) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 08:02 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 12:02 PM

New

[Sun Soft Inc] Re: Ticket #143302800 – Language Selection Not Applying – Dutch Content Remains in English

##- Please type your reply above this line -## Your request (202529900) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 08:01 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 12:01 PM

New

[Sun Soft Inc] Re: Support Ticketing System – Enable Multiple Attachments Per Message

##- Please type your reply above this line -## Your request (202529901) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 08:00 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 12:00 PM

New

[Sun Soft Inc] Re: Net Worth Tracker Redesign – Functional and Implementation Requirements

##- Please type your reply above this line -## Your request (202529830) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 07:24 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 11:24 AM

New

Member Replacement

Hi Team, Kindly replace Username: Florence and place Joy70 below Charlei1977 on Level 1 Username:Florence to be placed under Veronicapaimuruv to create space on Charlie1977 Level 1 to accommodate Joy70 Thanks Partner In Success Anoop La

Anoop Lal <k10construct@gmail.com>

Aug 4, 2026, 10:10 AM

New

[Sun Soft Inc] Re: URGENT – Customer Reactivation Payments Failing in Customer Card Update

##- Please type your reply above this line -## Your request (202529893) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 05:37 EDT Hi, Thank you for your report.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 9:37 AM

New

[Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared

##- Please type your reply above this line -## Your request (202529865) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 04:31 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 8:31 AM

New

[Sun Soft Inc] Re: BTEC Supercharged Promotion Extension – Updated Description, Q&A & Terms & Conditions

##- Please type your reply above this line -## Your request (202529887) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 04:30 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 8:30 AM

New

[Sun Soft Inc] Re: Ticket # 1267044472 - User ID: 061.000.000.098 (Aibooster) - Web3 Old Wallet Awaiting Migration Status Check

##- Please type your reply above this line -## Your request (202529885) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 03:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 7:32 AM

New

[Sun Soft Inc] Re: Ticket # 1649803063 - User ID: 001.000.000.857 (Noraye) - Manual Profile Contact & Email Update Request

##- Please type your reply above this line -## Your request (202529889) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 03:32 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 7:32 AM

New

[Sun Soft Inc] Re: Ticket # 69635631 - User ID: 061.000.000.050 (jr) - Claim Airdrop Error: AA14 initCode must return sender

##- Please type your reply above this line -## Your request (202529886) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 03:32 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 7:32 AM

New

[Sun Soft Inc] Re: Ticket: 314632093 – User: ease – ID: 061.000.000.286 – Removal of Refunded Gift Card Entries from User Report

##- Please type your reply above this line -## Your request (202529898) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 03:31 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 7:31 AM

New

[Sun Soft Inc] Re: Ticket: 1687242005 – User: dianebolton443 – ID: 001.000.002.856 – Removal of Refunded Gift Card Entry from User Report

##- Please type your reply above this line -## Your request (202529899) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 03:31 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 7:31 AM

New

[Sun Soft Inc] Re: Investigate 48-Hour Delay in BTEC Token Delivery to Web3 Wallets

##- Please type your reply above this line -## Your request (202529896) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 03:30 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 7:31 AM

New

[Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service

##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 02:53 EDT Hi, Thank you for your feedback.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 6:53 AM

New

Support Ticketing System – Enable Multiple Attachments Per Message

Hi Team, We need to address the current attachment limitation within the Booster Support ticketing system. We have now encountered multiple support cases where customers need to provide several screenshots or supporting files, but the system does not al

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 4, 2026, 6:09 AM

New

[Sun Soft Inc] Re: Token query

##- Please type your reply above this line -## Your request (202529881) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 02:06 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 6:07 AM

New

Ticket #143302800 – Language Selection Not Applying – Dutch Content Remains in English

Username: artbooster ID: 031.000.000.001 Support Ticket: 143302800 Hi Team, The user reported an issue with the language selection under the Resources / Business Presentations & Workshops section. The user selected Nederlands (Dutch) from the availab

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 4, 2026, 5:53 AM

New

[Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service

##- Please type your reply above this line -## Your request (202529781) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 01:53 EDT Hi, Thank you for your feedback.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 5:53 AM

New

[Sun Soft Inc] Re: Small Adjustment to the Booster Career Icon on the Affiliate Home Page

##- Please type your reply above this line -## Your request (202529880) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 01:39 EDT Hello, Thank you for getting i

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 5:39 AM

New

[Sun Soft Inc] Re: Request to Reactivate Recurring Subscription – Daphne Caraballo (ID: 517390)

##- Please type your reply above this line -## Your request (202529895) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 01:36 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 5:36 AM

New

[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 01:34 EDT Hi, Thank you for your message.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 5:34 AM

New

[Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements

##- Please type your reply above this line -## Your request (202529828) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 01:33 EDT Hi, Thank you for your message.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 4, 2026, 5:33 AM

New

Re: [Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service

Unable to Access Discounted Credit Monitoring in Staging Hi, Thank you for the update. When I log in to the staging environment and select Discounted Credit Monitoring, the system redirects me directly to the Dashboard. As a result, I cannot acce

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 3:15 AM

New

Re: [Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service

Credit Optimization – Missing Bureau Accounts and SmartCredit Link Hi, After reviewing the Credit Optimization service, I noticed that only the accounts reported by TransUnion are currently appearing. The accounts reported by Equifax and Experian ar

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 3:13 AM

New

Re: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

Hi, You should now have access to all the reference images for the Momentum Locker redesign. Could you please confirm whether you were able to open and view all of them correctly? Thank you, Raul Garcia Momentum Network El sáb, 1 ago 2026

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 3:10 AM

New

Re: [Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements

Hi, You should now have access to all the reference images for the DreamSaver redesign. Could you please confirm whether you were able to open and view all of them correctly? Thank you, Raul Garcia Momentum Network El sáb, 1 ago 2026 a la(

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 3:10 AM

New

Re: [Sun Soft Inc] Re: Debt Relief Guidance Program – Required Functionality and Redesign

Debt Relief Guidance Program – Approved for Live Deployment Hi, Thank you for the update. The implementation looks perfect. You may proceed with deploying this version to the live production environment. Please confirm once the deployment has

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 3:09 AM

New

Re: [Sun Soft Inc] Re: Credit Builder Blueprint Redesign and Sequential Course Functionality

Credit Builder Blueprint – Approved for Implementation Hi, Thank you for the update. The implementation looks perfect and works exactly as requested. Please proceed with implementing this version in the production environment exactly as presented

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 3:06 AM

New

Re: [Sun Soft Inc] Re: Credit Analysis Service Redesign Request

Credit Analysis – Functional Issues Requiring Correction Hi, Thank you for the update. The visual design looks great and is exactly how the Credit Analysis section should look. However, the service is not functioning correctly, and the following

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 3:03 AM

New

Re: [Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books

Momentum Mentor Academy Admin Panel Improvements Hi, Thank you for providing access to the staging environment. Could you please confirm whether this WordPress dashboard is intended to serve as the main administrative panel for Momentum Mentor Ac

Momentum Network <support@momentumnetwork.net>

Aug 4, 2026, 2:57 AM

New

Ticket: 1687242005 – User: dianebolton443 – ID: 001.000.002.856 – Removal of Refunded Gift Card Entry from User Report

Hi Team, Please check the following case: * Username: dianebolton443 * ID: 001.000.002.856 * Ticket Number: 1687242005 * Issue Summary: The user reported an issue with an invalid JCPenney gift card purchased on August 01, 2026. The canc

Jose Genovese <jose.genovese@booster.eco>

Aug 3, 2026, 11:47 PM

New

Ticket: 314632093 – User: ease – ID: 061.000.000.286 – Removal of Refunded Gift Card Entries from User Report

Hi Team, Please check the following case: * Username: ease * ID: 061.000.000.286 * Ticket Number: 314632093 * Issue Summary: The user experienced issues with two Woolworths Supermarket Australia gift cards purchased on July 28, 2026. Th

Jose Genovese <jose.genovese@booster.eco>

Aug 3, 2026, 11:45 PM

New

Affiliate Back Office Performance Investigation

Hi Team! I know we have discussed this multiple times over the past 18 months, but it is now time to seriously address this issue and determine what is really causing it. The biggest complaint we continue to receive from our members around the world

Matt Ferk <Matt.Ferk@booster.eco>

Aug 3, 2026, 11:25 PM

New

Investigate 48-Hour Delay in BTEC Token Delivery to Web3 Wallets

Hi! Over the past week, we've received reports from multiple members that something appears to be wrong with the BTEC token purchase process. After purchasing tokens, members are now waiting up to 48 hours before their tokens become available in the

Matt Ferk <Matt.Ferk@booster.eco>

Aug 3, 2026, 11:20 PM

New

Request to Reactivate Recurring Subscription – Daphne Caraballo (ID: 517390)

Hi Team, Please reactivate the recurring subscription for the following customer: Customer ID: 517390 Name: Daphne Caraballo Requested Reactivation Date: September 2, 2026 Please confirm once the recurring subscription has been successfully rea

Momentum Network <support@momentumnetwork.net>

Aug 3, 2026, 11:00 PM

New

URGENT – Customer Reactivation Payments Failing in Customer Card Update

Hi Development Team, This issue requires immediate attention and the highest priority. When we attempt to reactivate a customer through the Customer Card Update tab, the payment is not processed, and the following error appears: Error Code: E0000

Momentum Network <support@momentumnetwork.net>

Aug 3, 2026, 8:23 PM

New

Product Suite Page – Academy Video, Q&A & Terms & Conditions

Hi! As part of our ongoing process of updating the Affiliate Back Office pages and adding Academy videos, Q&A, and Terms & Conditions, below you will find a link containing all of the files for the Product Suite page. Since the Product Suite page do

Matt Ferk <Matt.Ferk@booster.eco>

Aug 3, 2026, 7:43 PM

New

RE: TikTok Integration Request – Requirements & Next Steps

Hi Team, Thank you for your clarification and support. After reviewing this internally, I understand that the TikTok integration is not part of the original approved scope. We will get back to you once a decision has been made. Best regards, Ana Be

Ana Bezerra <ana.bezerra@booster.eco>

Aug 3, 2026, 7:15 PM

New

[Sun Soft Inc] Re: Ronald Holliman

##- Please type your reply above this line -## Your request (202529890) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 15:02 EDT Hi, Thank you for your inquiry.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 7:02 PM

New

Leaderboard Page – Add Current Members & Complete Automation

Hi Team! As you know, when the Leaderboard page in the Affiliate Back Office was created, it was agreed that the system would automatically populate and update the page each month. The Leaderboard should always display the highest Career Level achie

Matt Ferk <Matt.Ferk@booster.eco>

Aug 3, 2026, 5:59 PM

New

Fwd: a question that may sound stupid

Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarded message: From: Saima Chaudhury - COO <saima.c@gng.community> Date: August 3, 2026 at 10:45:14 AM EDT To: David C <david@sunsoftny.com> S

David C <david@sunsoftny.com>

Aug 3, 2026, 5:08 PM

New

Ronald Holliman

For June, there was no revenue share calculated for Ronald (Ronnie) Holliman. Please calculate his revenue share for June and send me the total. Thank you, -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W

Chad Osborne <chad@callitclosed.com>

Aug 3, 2026, 4:51 PM

New

See what’s behind $38B in fraud losses

Get Javelin’s report on catching fraud risk earlier.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍

Plaid <info@email.plaid.com>

Aug 3, 2026, 4:45 PM

New

Ticket # 1649803063 - User ID: 001.000.000.857 (Noraye) - Manual Profile Contact & Email Update Request

Hi Team, Please review user profile update request submitted regarding account recovery / lost 2FA access: Username: Noraye (Noraye Darnel) User ID: 001.000.000.857 Ticket Number: 1649803063 Category: General / Account Profile & Security Update Da

Jose Genovese <jose.genovese@booster.eco>

Aug 3, 2026, 4:34 PM

New

Ticket # 140479136  - User ID: 011.000.000.003 (johnchomynfcm) - VIP Account: Pro Bundle & Booster VPN Subscription Audit

Hi Team, HIGH PRIORITY / VIP ACCOUNT Please review technical issue submitted regarding product bundle activation and tier calculation: Username: johnchomynfcm User ID: 011.000.000.003 Ticket Number: 140479136 Category: Booster VPN / Product Suit

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 3, 2026, 4:29 PM

New

Re: [Sun Soft Inc] Re: Small Adjustment to the Booster Career Icon on the Affiliate Home Page

Thank you Looks good. From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Monday, August 3, 2026 at 11:23 AM To: Matt Ferk <Matt.Ferk@booster.eco> Cc: QAG Team - Sun Soft Inc <qag@sunsoftny.com>, Matt Swanson <matthew.swanson@

Matt Ferk <Matt.Ferk@booster.eco>

Aug 3, 2026, 4:25 PM

New

BTEC Supercharged Promotion Extension – Updated Description, Q&A & Terms & Conditions

Hi! Due to the extension of the BTEC Supercharged Promotion through the end of August, we need to update the content on the BTEC Supercharged Promotion page. Please replace the existing content with the updated versions for the following three secti

Matt Ferk <Matt.Ferk@booster.eco>

Aug 3, 2026, 4:25 PM

New

Ticket # 69635631 - User ID: 061.000.000.050 (jr) - Claim Airdrop Error: AA14 initCode must return sender

Hi Team, Please review technical Web3 issue submitted regarding Airdrop Claim failure: Username: jr (Jeanette) User ID: 061.000.000.050 Ticket Number: 69635631 Category: Functionality / Web3 Airdrop Claim Date Reported: 08/03/2026 Connected Sma

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 3, 2026, 4:12 PM

New

Ticket # 1267044472  - User ID: 061.000.000.098 (Aibooster) - Web3 Old Wallet Awaiting Migration Status Check

Hi Team, Please review technical issue submitted regarding Web3 old wallet migration: Username: Aibooster User ID: 061.000.000.098 Ticket Number: 1267044472 Category: BTEC / Web3 Wallet Migration Date Reported: 08/03/2026 Summary of User Issue/

Jose Genovese <jose.genovese@booster.eco>

Aug 3, 2026, 4:03 PM

New

Ticket #1454002531 - User ID: 001.000.002.016 (Corne) - Career Level 3 Status and Points History Verification

Hi Team, Please review technical issue submitted regarding Career Level 3 qualification and points history verification: Username: Corne User ID: 001.000.002.016 Ticket Number: 1454002531 Category: Backoffice / Points & Levels Date Reported: 08/

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 3, 2026, 3:37 PM

New

[Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service

##- Please type your reply above this line -## Your request (202529781) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 11:36 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 3:36 PM

New

Ticket #587382835 - User ID: 001.000.000.009 (kevinrand) - Brand Store Orders Career Level 2 Advancement Request

Hi Team, Please review technical issue submitted regarding Brand Store orders and Career Level advancement: Username: kevinrand User ID: 001.000.000.009 Ticket Number: 66ccd401 Category: Backoffice / Career Levels & Brand Store Date Reported: 0

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 3, 2026, 3:31 PM

New

[Sun Soft Inc] Re: Ticket #2115379564 - User ID: 001.000.006.938 (ainetworkingplus) - Account Deletion Request ('boosterplus') & Username Creation Inquiry

##- Please type your reply above this line -## Your request (202529879) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 11:26 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 3:26 PM

New

[Sun Soft Inc] Re: Small Adjustment to the Booster Career Icon on the Affiliate Home Page

##- Please type your reply above this line -## Your request (202529880) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 11:23 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 3:23 PM

New

Ticket #1353619667 - User ID: 001.000.000.019 (harveytilton) - Level 1 Points Display Discrepancy Reset

Hi Team, Please review technical issue submitted regarding Level 1 qualification points display reset in the backoffice: Username: harveytilton User ID: 001.000.000.019 Ticket Number: 1353619667 Category: Backoffice / Points & Levels Date Report

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 3, 2026, 3:20 PM

New

[Sun Soft Inc] Re: Fast Start Page & Onboarding Compensation Plan Update

##- Please type your reply above this line -## Your request (202529873) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 10:48 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 2:48 PM

New

Token query

Hi team; We have a token query from one of our members if you could look into it please: Some tokens have not been received. Could you please check? He has already confirmed the wallet on Etherscan. Purchase Date: May 8, 2026 🆔 hiroshi1

Saima Chaudhury - COO <saima.c@gng.community>

Aug 3, 2026, 2:47 PM

New

Re: [Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared

As much as I can see, everything looks good. Please just make sure the distribution follows the existing system logic: * Only full members should be distributed. * Any remaining partial members should automatically be carried over as overfl

Matt Ferk <Matt.Ferk@booster.eco>

Aug 3, 2026, 2:44 PM

New

Re: [Sun Soft Inc] Re: Analytics balance usage

Hi @Support Team - Sun Soft Inc This isn't what I meant. Are the coupons in the Excel file the ones that have already been redeemed, or all coupons? Just because someone converts their balance into a coupon doesn't necessarily mean they use it. For our

István Ringhoffer <ringi.teszt@gmail.com>

Aug 3, 2026, 2:41 PM

New

Small Adjustment to the Booster Career Icon on the Affiliate Home Page

Hi! We need to make a small adjustment to the Career section on the Affiliate Home Page, as shown in the screenshot below. The current design looks great, but it is confusing for members. Right now, the page displays their highest Career Level ba

Matt Ferk <Matt.Ferk@booster.eco>

Aug 3, 2026, 2:40 PM

New

Ticket #2115379564 - User ID: 001.000.006.938 (ainetworkingplus) - Account Deletion Request ('boosterplus') & Username Creation Inquiry

Hi Team, Please review technical/account deletion request submitted by user: Username: ainetworkingplus User ID: 001.000.006.938 Ticket Number: 2115379564 Category: Registration / Account Deletion Date Reported: 07/30/2026 Summary of User Iss

Caroline Alcantara <caroline.alcantara@booster.eco>

Aug 3, 2026, 2:23 PM

New

Re: [Sun Soft Inc] Re: Fast Start Page & Onboarding Compensation Plan Update

Hi! Thank you for the implementation. However, there are two mistakes that need to be corrected. 1. On the Academy button, the title currently says "Shopping Volume Commission Academy". It should instead be "Fast Start Academy." 2. When you c

Matt Ferk <Matt.Ferk@booster.eco>

Aug 3, 2026, 2:09 PM

New

Donation to VETO

Hi, On the Payout page at https://dev.myconunity.com/user/wallet/payout we need a new option for “donating to VETO”. See attached layout. 1. If someone inputs an amount (no minimum) and pushes Spenden, a confirmation window must appear *

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 3, 2026, 1:32 PM

New

RE: [Sun Soft Inc] Re: Conunity meets VETO

Hi, Thank you, awesome! 1. Please whitelist the URL 2. Button should scroll down to 3. Logo seems low quality. Could you use a better one? Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy an

laszlo@myconunity.com <laszlo@myconunity.com>

Aug 3, 2026, 12:57 PM

New

Re: TikTok Integration Request – Requirements & Next Steps

Hello Ana, Thank you for your email. Regarding the requested documents and information related to Invoice No. 6023N165, we’re afraid we don’t have these details available with us. Please coordinate with Matthew Swanson for these details and further

QAG <qag@sunsoftny.com>

Aug 3, 2026, 12:36 PM

New

Re: TikTok Integration Request – Requirements & Next Steps

Hello Ana, Thank you for your email. Regarding the requested documents and information related to Invoice No. 6023N165, we’re afraid we don’t have these details available with us. Please coordinate with Matthew Swanson for these details and further

QAG <qag@sunsoftny.com>

Aug 3, 2026, 12:35 PM

New

Re: TikTok Integration Request – Requirements & Next Steps

Hello Ana, Thank you for your email. Regarding the requested documents and information related to Invoice No. 6023N165, we’re afraid we don’t have these details available with us. Please coordinate with Matthew Swanson for these details and further

QAG <qag@sunsoftny.com>

Aug 3, 2026, 12:35 PM

New

Re: TikTok Integration Request – Requirements & Next Steps

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Aug 3, 2026, at 07:44, Ana Bezerra <ana.bezerra@booster.eco> wrote: Hi Team, Thank you for your

QAG <qag@sunsoftny.com>

Aug 3, 2026, 12:29 PM

New

Re: a question that may sound stupid

Dear Anna, Please find the reply below: Hello Saima, Thank you for sharing the clarification and the calculation you are planning to present to the leader group in Japan. We have reviewed the points with our development team against the curr

QAG <qag@sunsoftny.com>

Aug 3, 2026, 12:24 PM

New

Re: a question that may sound stupid

Dear Anna, Please find the reply below: Hello Saima, Thank you for sharing the clarification and the calculation you are planning to present to the leader group in Japan. We have reviewed the points with our development team against the curr

QAG <qag@sunsoftny.com>

Aug 3, 2026, 12:24 PM

New

RE: TikTok Integration Request – Requirements & Next Steps

Hi Team, Thank you for your clarification. Could you please provide us with the following documents related to Invoice No. 6023N165? * A signed copy of the Statement of Work (SOW) associated with this invoice. * A detailed list of the feature

Ana Bezerra <ana.bezerra@booster.eco>

Aug 3, 2026, 11:44 AM

New

[Sun Soft Inc] Re: Fast Start Page & Onboarding Compensation Plan Update

##- Please type your reply above this line -## Your request (202529873) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 07:40 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 11:40 AM

New

[Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared

##- Please type your reply above this line -## Your request (202529865) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 07:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 11:39 AM

New

[Sun Soft Inc] Re: ar Program Page – Academy, Q&A & Terms & Conditions

##- Please type your reply above this line -## Your request (202529874) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 06:17 EDT Hi, We have successfully impleme

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 10:18 AM

New

[Sun Soft Inc] Re: Urgent Investigation Required – Possible Career Point Calculation Issue

##- Please type your reply above this line -## Your request (202529870) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 05:49 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 9:49 AM

New

[Sun Soft Inc] Re: Career Point Adjustment Required – Cornelius -EXTREMELY EMERGNECY

##- Please type your reply above this line -## Your request (202529867) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 03:58 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 7:58 AM

New

[Sun Soft Inc] Re: Career Level Display Incorrect – Member Should Be CL2

##- Please type your reply above this line -## Your request (202529872) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 03:57 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 7:57 AM

New

[Sun Soft Inc] Re: Recurring Subscription Date Update – Quazaa Mayberry (ID 989361)

##- Please type your reply above this line -## Your request (202529875) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 03:34 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 7:34 AM

New

Now live: The new awork (design, navigation, lists and more)

The new awork is here: more overview, clearer navigation and new lists Teams use awork every day, often for hours at a time. That's exactly where every bit of friction adds up over time – and exactly where great usability makes the biggest difference.

news von awork <hi@awork.com>

Aug 3, 2026, 7:12 AM

New

[Sun Soft Inc] Re: Conunity meets VETO

##- Please type your reply above this line -## Your request (202529811) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 03:01 EDT Hi, The VETO landing page has be

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 7:02 AM

New

[Sun Soft Inc] Re: Remove Additional Payment Methods – Jasmine Penelope Rivera Trinidad (ID 173713)

##- Please type your reply above this line -## Your request (202529876) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 01:25 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 5:25 AM

New

[Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service

##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 01:15 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 3, 2026, 5:15 AM

New

Remove Additional Payment Methods – Jasmine Penelope Rivera Trinidad (ID 173713)

Hello Team, Please update the payment methods for the following partner: Partner Name: Jasmine Penelope Rivera Trinidad Partner ID: 173713 Please leave only the card ending in 6128 on her profile and remove all other saved payment methods. Pl

Momentum Network <support@momentumnetwork.net>

Aug 3, 2026, 5:00 AM

New

Recurring Subscription Date Update – Quazaa Mayberry (ID 989361)

Hello Team, Please update the recurring subscription for the following client: Client Name: Quazaa Mayberry Client ID: 989361 New Recurring Payment Date: September 1, 2026 Please ensure that no payment is processed before this date and confirm

Momentum Network <support@momentumnetwork.net>

Aug 3, 2026, 4:52 AM

New

ar Program Page – Academy, Q&A & Terms & Conditions

Hi! As we continue the process of ensuring that every page in the Affiliate Back Office includes a complete Booster Academy experience, the next page we are updating is the Car Program page, which is accessible as a subpage of the Booster Career Progra

Matt Ferk <Matt.Ferk@booster.eco>

Aug 3, 2026, 1:22 AM

New

Fast Start Page & Onboarding Compensation Plan Update

Hi! As you are aware, we have added a new Career bonus called Fast Start. We now need to create the complete Fast Start section within the platform. 1. Fast Start Page The Fast Start page should be accessible from the Career page (as shown in the

Matt Ferk <Matt.Ferk@booster.eco>

Aug 3, 2026, 12:10 AM

New

Career Level Display Incorrect – Member Should Be CL2

Hi, The member below reached Career Level 2 in July, as clearly shown in the Career Points Report (see attached screenshot). Member ID: 001.000.005.963 However, for some reason, her Affiliate Back Office is still displaying Career Level 1 (see at

Matt Ferk <Matt.Ferk@booster.eco>

Aug 2, 2026, 8:03 PM

New

Important System Issue – Booster Brand Store & BTEC Transaction Tracking

Hi, We discovered several important system issues that need to be addressed as soon as possible. Currently, when a member purchases a product from any Booster Brand Store, the transaction is not displayed in their Booster e-Wallet. Instead, the memb

Matt Ferk <Matt.Ferk@booster.eco>

Aug 2, 2026, 4:38 PM

New

Urgent Investigation Required – Possible Career Point Calculation Issue

Hi, One of our top leaders (Career Level 5) is 100% convinced that two members of her team earned enough Career Points to qualify for higher Career Levels, but according to our Career calculation, they did not. If this concern came from an ordinary

Matt Ferk <Matt.Ferk@booster.eco>

Aug 2, 2026, 4:00 AM

New

Re: [Sun Soft Inc] Re: Career Point Adjustment Required – Cornelius -EXTREMELY EMERGNECY

Thank you Get Outlook for iOS ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Saturday, 01 August 2026 21:40:36 To: Matt Ferk <Matt.Ferk@booster.eco> Cc: QAG Team - Sun Soft Inc <qag@sunsof

Matt Ferk <Matt.Ferk@booster.eco>

Aug 2, 2026, 1:55 AM

New

Re: [Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared

I do not understand What do you mean with your question. I’m because every member that ever ends up in the marketing campaign Pool, which means in the ID 6530 is there to be distributed on the first of the month? . The members that you seen there comi

Matt Ferk <Matt.Ferk@booster.eco>

Aug 2, 2026, 1:54 AM

New

[Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared

##- Please type your reply above this line -## Your request (202529865) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 21:40 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 2, 2026, 1:40 AM

New

[Sun Soft Inc] Re: Career Point Adjustment Required – Cornelius -EXTREMELY EMERGNECY

##- Please type your reply above this line -## Your request (202529867) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 21:40 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 2, 2026, 1:40 AM

New

[Sun Soft Inc] Re: Career Point Adjustment & Career level Required – Rosalien Stagg

##- Please type your reply above this line -## Your request (202529868) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 21:40 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 2, 2026, 1:40 AM

New

[Sun Soft Inc] Re: Request to Move Member and Entire Downline

##- Please type your reply above this line -## Your request (202529869) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 21:40 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 2, 2026, 1:40 AM

New

Request to Move Member and Entire Downline

Hi, We have a member with the following information: Member to Move: Email: ndikumcaroline@yahoo.com ID: 001.000.006.603 She is currently registered under: Sponsor: Roseline Aghembom Email: roselinetizi@yahoo.com ID: 001.000.001.767 To

Matt Ferk <Matt.Ferk@booster.eco>

Aug 1, 2026, 10:10 PM

New

Career Point Adjustment & Career level Required – Rosalien Stagg

Hi, Here is another member who was affected by yesterday's technical issues. She was not aware of the announcement we sent explaining that, despite the countdown issue, members could still complete their purchases before the official deadline. As a

Matt Ferk <Matt.Ferk@booster.eco>

Aug 1, 2026, 8:23 PM

New

Re: [Sun Soft Inc] Re: URGENT – RUN THE MARKETING CAMPAIN DISTRIBUTION.

Hi! We have already sent you two cases of members whose Career Points need to be adjusted so their Career Levels can be updated. 1. Cornelius ID: 001.000.002.016 2. Rosalien Stagg ID: 011.000.000.031 I have also finished moving the additiona

Matt Ferk <Matt.Ferk@booster.eco>

Aug 1, 2026, 8:18 PM

New

Career Point Adjustment Required – Cornelius -EXTREMELY EMERGNECY

Hi, Here is another member who purchased $2,000 in BTEC Tokens yesterday, during the period when the Career Month should still have been active for July due to the countdown clock issue. Please make the following adjustments: * Move 40,000 Ca

Matt Ferk <Matt.Ferk@booster.eco>

Aug 1, 2026, 7:22 PM

New

Re: [Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared

Hi! The only remaining issue is that I still need to add about 100 more members to the Marketing Pool. I will complete that within the next 60 minutes. Once that is done, you can proceed with today's distribution so everything is completed before th

Matt Ferk <Matt.Ferk@booster.eco>

Aug 1, 2026, 6:27 PM

New

Re: Booster Ignite iOS App – App Store Review Update

Hi Team, Can you please explain this a bit to me. Which in app purchase is this in reference to ? Free to Paid? Paid to Upgrade? These were already in prior versions of the app this is why I am asking. Please advise ________________________

Matt Swanson <matthew.swanson@booster.eco>

Aug 1, 2026, 6:22 PM

New

Urgent: Home Page Career Badge & Leaderboard Automation Not Updating After Monthly Career Calculation

Hi! 1. As you know, we display each affiliate's current Career Level on the Home Page using the Career badge/icon. Since the Career month ended yesterday, this display should have automatically updated to each member's new Career Level. Unfortuna

Matt Ferk <Matt.Ferk@booster.eco>

Aug 1, 2026, 6:18 PM

New

[Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared

##- Please type your reply above this line -## Your request (202529865) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 12:49 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 4:49 PM

New

URGENT – Marketing Campaign Members Have Disappeared

Hi Team, We were just preparing to move additional members from the 001 account to the Marketing Pool Account so we could complete the next Marketing Campaign Distribution before tonight's event. However, when I logged in this morning, all of the m

Matt Ferk <Matt.Ferk@booster.eco>

Aug 1, 2026, 3:57 PM

New

Booster Ignite iOS App – App Store Review Update

Hello Matthew, We would like to update you regarding the Booster Ignite iOS app submission. Apple has reviewed the latest version (1.0.11) and rejected the submission with the following items requiring attention: * 3.1.1 Business: Payments –

QAG <qag@sunsoftny.com>

Aug 1, 2026, 3:37 PM

New

[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 10:47 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 2:47 PM

New

[Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements

##- Please type your reply above this line -## Your request (202529828) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 10:45 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 2:46 PM

New

[Sun Soft Inc] Re: Debt Relief Guidance Program – Required Functionality and Redesign

##- Please type your reply above this line -## Your request (202529780) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 09:39 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 1:39 PM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: rumi1 2. Email: rumi19761223@gmail.com 3. New Rank: Royal Penguine 4. Date:

GNG Community <noreply@gng.community>

Aug 1, 2026, 12:21 PM

New

[Sun Soft Inc] Re: Credit Builder Blueprint Redesign and Sequential Course Functionality

##- Please type your reply above this line -## Your request (202529779) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 08:13 EDT Hi, Thank you for your reque

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 12:13 PM

New

Re: TikTok Integration Request – Requirements & Next Steps

Hello Ana, Thank you for your email. The TikTok integration falls under the Unified Omnichannel Marketing Intelligence Platform project. As per the approved scope, the platform was designed with an initial integration for Meta (Facebook & Instagram)

QAG <qag@sunsoftny.com>

Aug 1, 2026, 11:51 AM

New

Re: TikTok Integration Request – Requirements & Next Steps

Hello Ana, Thank you for your email. The TikTok integration falls under the Unified Omnichannel Marketing Intelligence Platform project. As per the approved scope, the platform was designed with an initial integration for Meta (Facebook & Instagra

QAG <qag@sunsoftny.com>

Aug 1, 2026, 11:46 AM

New

[Sun Soft Inc] Re: Missing Commissions for 2 Token Purchases – touparole | ID: 001.000.007.051

##- Please type your reply above this line -## Your request (202529861) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 06:52 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 10:52 AM

New

[Sun Soft Inc] Re: Ticket #1032023893 - User ID:001.000.004.817 - username: ayshajawneh - Downlines Technical Support: Currency/KYC Issue (lamin1983) & App Sign-in F...

##- Please type your reply above this line -## Your request (202529853) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 06:29 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 10:29 AM

New

Missing Commissions for 2 Token Purchases – touparole | ID: 001.000.007.051

Hello Team, We need your assistance reviewing a commission distribution issue involving the following accounts: Purchasing Member: Username: touparole ID: 001.000.007.051 Sponsor Who Should Receive the Commissions: Username: GodsLove (Esther Gonga)

Bric Zaldivar <bric.zaldivar@booster.eco>

Aug 1, 2026, 10:13 AM

New

[Sun Soft Inc] Re: Ticket #2118540887 - User ID: 001.000.003.121 (queenazinwi) - Downline CP Rewards & Token Migration Staking Inquiry

##- Please type your reply above this line -## Your request (202529852) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 05:58 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 9:58 AM

New

[Sun Soft Inc] Re: Version 17 review ProMLM

##- Please type your reply above this line -## Your request (202529743) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 03:51 EDT Hello, We have implemented the r

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 7:51 AM

New

[Sun Soft Inc] Re: Ticket: 1880158302– User: jboneonce – ID: 001.000.005.931 – Resend BTEC Token Special Password Email

##- Please type your reply above this line -## Your request (202529854) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 03:43 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 7:43 AM

New

[Sun Soft Inc] Re: Re: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW

##- Please type your reply above this line -## Your request (202529859) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 03:05 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 7:05 AM

New

[Sun Soft Inc] Re: Remove Yacht Contest Tab from All Platforms

##- Please type your reply above this line -## Your request (202529848) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 01:27 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 5:28 AM

New

[Sun Soft Inc] Re: Credit Analysis Service Redesign Request

##- Please type your reply above this line -## Your request (202529777) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 00:55 EDT Hi, Thank you for your update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 4:56 AM

New

[Sun Soft Inc] Re: Booster Launch

##- Please type your reply above this line -## Your request (202529855) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 00:24 EDT Dear Sir, We have informed the c

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 4:24 AM

New

[Sun Soft Inc] Re: Booster Aug 1st Launch

##- Please type your reply above this line -## Your request (202529858) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 00:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Aug 1, 2026, 4:22 AM

New

Re: [Sun Soft Inc] Re: Re: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW

Hi, Here is the first case where Career Points need to be moved from August back to July due to the clock/time zone issue. Once the points are moved, the member's Career Level will increase to Career Level 2 (CL2). Member Information: Name: Kevin

Matt Ferk <Matt.Ferk@booster.eco>

Aug 1, 2026, 4:07 AM

New

[Sun Soft Inc] Re: Re: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW

##- Please type your reply above this line -## Your request (202529859) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 23:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 3:39 AM

New

Re: [Sun Soft Inc] Re: Re: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW

Hi Team, The time now looks correct for me in the EST time zone. However, all Career Points have disappeared and are showing as ZERO, which means the monthly Career calculation has already been executed even though we still have 30 minutes remaining be

Matt Ferk <Matt.Ferk@booster.eco>

Aug 1, 2026, 3:26 AM

New

[Sun Soft Inc] Re: Extremely Urgent – Needed Today

##- Please type your reply above this line -## Your request (202529851) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 23:23 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 3:23 AM

New

[Sun Soft Inc] Re: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW

##- Please type your reply above this line -## Your request (202529860) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 23:21 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 3:21 AM

New

[Sun Soft Inc] Re: Re: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW

##- Please type your reply above this line -## Your request (202529859) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 23:20 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Aug 1, 2026, 3:20 AM

New

Re: Booster Companion Mobile App

Hi team, Thanks for the new APK and for the detailed fix on Issue #12 - we retested and here's what we found. Full details, with screenshots, are in the attached updated report. Issue #12 (companion identity mismatch): Great progress - switching betwe

Hazel Del Fierro <hazel.delfierro@booster.eco>

Aug 1, 2026, 3:03 AM

New

Re: [Sun Soft Inc] Re: Credit Analysis Service Redesign Request

Staging Access Credentials Required Hi, Thank you for the update. Please send me the login credentials required to access the staging environment. I’m unable to review the Credit Analysis redesign without the username and password needed to log i

Momentum Network <support@momentumnetwork.net>

Aug 1, 2026, 2:51 AM

New

Re: [Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service

Staging Access Credentials Required Hi, Thank you for the update. Please send me the login credentials required to access the staging environment. I’m unable to review the Credit Optimization redesign without the username and password needed to l

Momentum Network <support@momentumnetwork.net>

Aug 1, 2026, 2:51 AM

New

EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW

Team, As you know, the Career Month was supposed to end tonight at midnight EST. We have made this requirement clear from the very beginning and have reminded you multiple times. Just yesterday, I submitted an emergency ticket after we discovered that,

Matt Ferk <Matt.Ferk@booster.eco>

Aug 1, 2026, 12:45 AM

New

Re: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW

This is completely unacceptable. I would like to understand on what planet a month has 31 days and 3 extra hours. What is so difficult to understand? There is ONE countdown clock for the entire world. The countdown starts on August 1 at 12:00

Matt Ferk <Matt.Ferk@booster.eco>

Aug 1, 2026, 12:42 AM

New

Re: Booster Companion Mobile App

Hi Team, I downloaded the newest .APK file and the voice feature still seems to have issues with stuttering, not activating or not working. Please see the most recent test here: https://drive.google.com/file/d/1ZGFCrladXI-_63YpCDUZvnHhEQmMtlWk/view

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 31, 2026, 11:32 PM

New

Fwd: a question that may sound stupid

FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work

David C <david@sunsoftny.com>

Jul 31, 2026, 10:10 PM

New

Re: Booster Companion Mobile App

Hello Matthew, Thank you for your email and for clarifying the requirement. Certainly, we will implement the text chat functionality in the upcoming version as requested. In the meantime, could you please confirm how you would like to proceed wit

QAG <qag@sunsoftny.com>

Jul 31, 2026, 10:08 PM

New

Ticket Received: test

##- Please type your reply above this line -## This ticket was created on your behalf. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 18:03 EDT test To add additional comments, reply to this email. This email is a service fr

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Jul 31, 2026, 10:03 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202529855) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Jul 31, 2026, 10:00 PM

New

Booster Launch

Dear Team, This is regarding the Booster August 1 launch. As planned, please proceed with publishing all approved items to the live environment. Once the deployment is complete, kindly create a new ticket in the Support Portal and send an email to t

QAG <qag@sunsoftny.com>

Jul 31, 2026, 10:00 PM

New

Booster Launch

Dear Team, This is regarding the Booster August 1 launch. As planned, please proceed with publishing all approved items to the live environment. Once the deployment is complete, kindly create a new ticket in the Support Portal and send an email to t

QAG <qag@sunsoftny.com>

Jul 31, 2026, 9:59 PM

New

Booster Launch

Dear Team, This is regarding the booster aug 1st Lauch. As planned earlier, please move the approved things and publish the app and Email the client. From support portal create new ticket and infrom the client that we have moved the things to live.

QAG <qag@sunsoftny.com>

Jul 31, 2026, 9:58 PM

New

Booster Launch

Dear Team, This is regarding the booster aug 1st Lauch. As planned earlier, please move the approved things and publish the app and Email the client. From s QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100

QAG <qag@sunsoftny.com>

Jul 31, 2026, 9:57 PM

New

Booster Launch

Dear Team, This is regardingh QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team Reinvent Innovation New York, USA

QAG <qag@sunsoftny.com>

Jul 31, 2026, 9:56 PM

New

Re: Termination Notice – Service Level Agreement | ProMLM™ | EEC European Executive Consultants GmbH & Co.KG

Dear Ben, Thank you for your email and for your kind words regarding our partnership over the years. We truly appreciate your thoughtful message and the trust you have placed in Sunsoft throughout our collaboration. This email serves as our formal a

David C <david@sunsoftny.com>

Jul 31, 2026, 8:24 PM

New

Re: Go Affiliate Pro – First Cut Delivery (FCD)

Hello Matthew, Please find the link below to access the Lead Management module (Lead enrichment). https://goaffiliatepro.com/contact-finder Note: Please log in to the Go Affiliate Pro back office before clicking the link. Thank you. QAG T

QAG <qag@sunsoftny.com>

Jul 31, 2026, 8:10 PM

New

Re: Go Affiliate Pro – First Cut Delivery (FCD)

Hello Matthew, Please find the link below to access the https://goaffiliatepro.com/contact-finder Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York,

QAG <qag@sunsoftny.com>

Jul 31, 2026, 8:09 PM

New

Happy New Month

Dear Anna, Have a blessed month Of August. Thank you. QAG Team Delivery Support Group SUNSOFT INC. O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team sunsoftny.com

QAG <qag@sunsoftny.com>

Jul 31, 2026, 7:56 PM

New

Happy New Month

Dear Anna, Have a blessed A QAG Team Delivery Support Group SUNSOFT INC. O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team sunsoftny.com Reinvent Innovation New

QAG <qag@sunsoftny.com>

Jul 31, 2026, 7:56 PM

New

RE: TikTok Integration Request – Requirements & Next Steps

Hi David and QAG Team, Thank you for your update and for confirming access to our TikTok Business Center. Based on our records, my understanding is that the social media platform integrations, including TikTok, were already included in the integrations

Ana Bezerra <ana.bezerra@booster.eco>

Jul 31, 2026, 7:41 PM

New

Ticket: 1880158302– User: jboneonce – ID: 001.000.005.931 – Resend BTEC Token Special Password Email

Hi Team, Please check the following case: Username: jboneonce ID: 001.000.005.931 Ticket Number: 1880158302 Issue Summary: The user is unable to locate the email containing their special password required for BTEC tokens. As a result, they cannot pro

Jose Genovese <jose.genovese@booster.eco>

Jul 31, 2026, 5:19 PM

New

Re: Booster Companion Mobile App

Hi Team, Yes, this should be considered part of the project scope. The desktop platform and the mobile browser version already offer text chat, so the native app should provide the same core functionality for a consistent user experience across all plat

Matt Swanson <matthew.swanson@booster.eco>

Jul 31, 2026, 5:13 PM

New

Re: [Sun Soft Inc] Re: Extremely Urgent – Needed Today

Hi! Thank you for4 facing. Hope it shows now corrupt highest level for everyone. From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Friday, July 31, 2026 at 12:25 PM To: Matt Ferk <Matt.Ferk@booster.eco> Cc: David <david@sunso

Matt Ferk <Matt.Ferk@booster.eco>

Jul 31, 2026, 4:39 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email. As of now, text chat for Companion has not been discussed or approved as part of the current scope. Additionally, the web version of Companion also does not include this functionality. Matthew and David can

QAG <qag@sunsoftny.com>

Jul 31, 2026, 4:26 PM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email. As of now, text chat for Companion has not been discussed or approved as part of the current scope. Additionally, the web version of Companion also does not include this functionality. Matthew and David can

QAG <qag@sunsoftny.com>

Jul 31, 2026, 4:25 PM

New

[Sun Soft Inc] Re: Extremely Urgent – Needed Today

##- Please type your reply above this line -## Your request (202529851) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 12:24 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 4:24 PM

New

Re: Booster Companion Mobile App

Hello team! Thanks for sending the updated APK, just to confirm re: "Regarding the "Chat Anytime" message displayed during onboarding, could @Matt Swanson please confirm whether Companion text chat is planned as part of the project scope? Once Matth

Hazel Del Fierro <hazel.delfierro@booster.eco>

Jul 31, 2026, 4:21 PM

New

Ticket #1032023893 - User ID:001.000.004.817 - username: ayshajawneh - Downlines Technical Support: Currency/KYC Issue (lamin1983) & App Sign-in Failure (Pheters2000)

Hi Team, Please assist with reviewing technical account issues submitted by user ayshajawneh (Isatou) on behalf of two downline members who are unable to submit tickets directly: Downline Case 1: * Username: lamin1983 * Member ID: 971.000.

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 31, 2026, 4:02 PM

New

Ticket #2118540887 - User ID: 001.000.003.121 (queenazinwi) - Downline CP Rewards & Token Migration Staking Inquiry

Hi Team, Please review technical issues submitted by user queenazinwi regarding Career Points allocation and BTEC token migration for staking: User Details: * Username: queenazinwi * User ID: 001.000.003.121 * Ticket number: 2118540887

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 31, 2026, 3:59 PM

New

[Sun Soft Inc] Re: SAMS Knowledge Base Limits

##- Please type your reply above this line -## Your request (202529846) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 11:45 EDT Hi, We have reviewed the reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 3:45 PM

New

TikTok Integration Request – Requirements & Next Steps

Hello Ana, Thank you for the invitation to the TikTok Business Center. We have received it successfully and are now able to access the account. As discussed, we are including David, our Key Account Manager, in this conversation so we can align on th

QAG <qag@sunsoftny.com>

Jul 31, 2026, 3:38 PM

New

TikTok Integration Request – Requirements & Next Steps

Hello Ana, Thank you for the invitation to the TikTok Business Center. We have received it successfully and are now able to access the account. As discussed, we are including David, our Key Account Manager, in this conversation so we can align on th

QAG <qag@sunsoftny.com>

Jul 31, 2026, 3:37 PM

New

TikTok Integration Request – Requirements & Next Steps (Recommended)

Hello Ana, Thank you for the invitation to the TikTok Business Center. We have received it successfully and are now able to access the account. As discussed, we are including David, our Key Account Manager, in this conversation so we can align on th

QAG <qag@sunsoftny.com>

Jul 31, 2026, 3:37 PM

New

Extremely Urgent – Needed Today

Hi Team, As we are preparing to recognize members who reached higher Career Levels at tomorrow's event, we reviewed the Admin Back Office → Reports & Analytics → Career Points Report and noticed that the "Highest CL Achieved” as well as Last Month CL c

Matt Ferk <Matt.Ferk@booster.eco>

Jul 31, 2026, 3:21 PM

New

[Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service

##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 11:00 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 3:00 PM

New

[Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report

##- Please type your reply above this line -## Your request (202529823) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 10:54 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 2:54 PM

New

Fw: The binary size for "Booster Eco" exceeds the download limit

Sent from my T-Mobile 5G Device Get Outlook for Android ________________________________ From: iTunes Store <no_reply@email.apple.com> Sent: Friday, 31 July 2026 10:24:10 To: moshe@shieldapps.com <moshe@shieldapps.com>; Betty M <bettym@sunsoftny.

Betty M <bettym@sunsoftny.com>

Jul 31, 2026, 2:30 PM

New

[Sun Soft Inc] Re: Conunity Partner page

##- Please type your reply above this line -## Your request (202529849) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 10:06 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 2:06 PM

New

[Sun Soft Inc] Re: Ticket: 1407167902– User: JohnFong – ID: 011.000.000.015 – Password reset email not received for BTEC Wallet

##- Please type your reply above this line -## Your request (202529838) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 09:58 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 1:58 PM

New

RE: Conunity Partner page

Hi, Never mind, I am trying to build a Plugin myself first. Please just whitelist the slug https://myconunity.com/partner/ Thank you, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 691

laszlo@myconunity.com <laszlo@myconunity.com>

Jul 31, 2026, 1:34 PM

New

[Sun Soft Inc] Re: Remove Payment Method – Customer ID 866084

##- Please type your reply above this line -## Your request (202529843) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 08:24 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 12:24 PM

New

[Sun Soft Inc] Re: Analytics balance usage

##- Please type your reply above this line -## Your request (202529818) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 07:36 EDT Hi, The Excel export button has

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 11:36 AM

New

[Sun Soft Inc] Re: Ticket: 1567224653 – User: chanelmahop08 – ID: 237.000.001.004 – Unreflected payment of $50.00 USD on user account

##- Please type your reply above this line -## Your request (202529837) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 07:35 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 11:35 AM

New

[Sun Soft Inc] Re: URGENT: Career Point Reallocation and Manual Commission Request – Mayer Bamah Ngum | ID 001.000.007.045

##- Please type your reply above this line -## Your request (202529844) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 07:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 11:34 AM

New

Re: Booster Companion Mobile App

Hello Bric and Hazel, Please find the new version of the APK build. Kindly check and give your feedback. Link: https://expo.dev/artifacts/eas/g6tCk3RsY8Ekg3zVY_Q1chdi9aBy7PYnSK1UzkZIrqc.apk Thank you. QAG Team Delivery Support Group, O: 3

QAG <qag@sunsoftny.com>

Jul 31, 2026, 11:28 AM

New

[Sun Soft Inc] Re: Credit Analysis Service Redesign Request

##- Please type your reply above this line -## Your request (202529777) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 06:49 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 10:49 AM

New

[Sun Soft Inc] Re: Cancel Token Purchase and Credit E-Wallet

##- Please type your reply above this line -## Your request (202529847) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 06:29 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 10:29 AM

New

[Sun Soft Inc] Re: Affiliate Dashboard UI Update – Replace My Status Card

##- Please type your reply above this line -## Your request (202529833) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 06:00 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 10:00 AM

New

[Sun Soft Inc] Re: Need help with a member financial report.

##- Please type your reply above this line -## Your request (202529842) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 05:58 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 9:58 AM

New

RE: [Sun Soft Inc] Re: Conunity meets VETO

Hi, Here is the editable file: https://www.figma.com/design/C5kIRKMh2kgg7Y6VEM6g1J/4130%C2%A0%7C%7C-myconunity--Shared-?node-id=7110-40&t=U8SrVgLbjBQUcAJp-1 Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Develop

laszlo@myconunity.com <laszlo@myconunity.com>

Jul 31, 2026, 8:31 AM

New

Re: [Sun Soft Inc] Re: Analytics balance usage

Hi @Support Team - Sun Soft Inc An Excel report is also needed. In the case of coupon codes, are all generated coupons included, or only those that were used in the webshop? Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft

István Ringhoffer <ringi.teszt@gmail.com>

Jul 31, 2026, 8:03 AM

New

[Sun Soft Inc] Re: Ticket #646863077 - User ID: 061.000.000.098 (Aibooster) - BTEC Staking Reward & Portfolio Aggregation Discrepancy

##- Please type your reply above this line -## Your request (202529840) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 03:29 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 7:29 AM

New

[Sun Soft Inc] Re: Wallet Balance Verification – Kelly Halima Haydar Perez (ID 599948)

##- Please type your reply above this line -## Your request (202529826) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 03:24 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 7:24 AM

New

[Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books

##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 02:53 EDT Hi, Thank you for your upda

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 6:54 AM

New

Conunity Partner page

Hi, We want to build a directory of business partners who have actual businesses where they promote Conunity. The page should be at https://myconunity.com/partner These are the fields, that each dataset should have: 1. Firmenname 2. Adresse

laszlo@myconunity.com <laszlo@myconunity.com>

Jul 31, 2026, 6:44 AM

New

[Sun Soft Inc] Re: 🚨 Extremely Important – Top Priority: Fix Career Countdown Time Zone Issue ASAP

##- Please type your reply above this line -## Your request (202529845) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 02:28 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 6:28 AM

New

RE: [Sun Soft Inc] Re: Conunity meets VETO

Hi, We asked for it. But you have the complete Figma export. Isn’t that the same? Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.mycon

laszlo@myconunity.com <laszlo@myconunity.com>

Jul 31, 2026, 6:15 AM

New

[Sun Soft Inc] Re: Convert Partner Account to Customer – Olga Luz Carmona Diaz (ID 842082)

##- Please type your reply above this line -## Your request (202529831) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 01:50 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 5:50 AM

New

[Sun Soft Inc] Re: Text Correction Required – "Stacked" to "Staked"

##- Please type your reply above this line -## Your request (202529841) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 01:38 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 31, 2026, 5:38 AM

New

Remove Yacht Contest Tab from All Platforms

Hello Team, Please ensure that the Yacht Contest tab is completely removed from all platforms today, July 31, 2026, at exactly 11:59 p.m. ET. This removal must apply everywhere the contest currently appears, including the Partner Back Office, Admin

Momentum Network <support@momentumnetwork.net>

Jul 31, 2026, 5:24 AM

New

Cancel Token Purchase and Credit E-Wallet

Hi Team, A member accidentally purchased $1,000 worth of BTEC tokens using the wrong account. Could you please cancel the order? If the tokens have already been issued, please reverse the transaction of tokens and credit the $1,000 to the member's

Matt Ferk <Matt.Ferk@booster.eco>

Jul 31, 2026, 2:13 AM

New

SAMS Knowledge Base Limits

Hi Team, As I continue testing SAMS, could you please confirm whether there are any limitations for the knowledge base? Specifically, we would like to know if there are limits regarding: * Number of questions or articles. * File size or stora

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 31, 2026, 2:01 AM

New

🚨 Extremely Important – Top Priority: Fix Career Countdown Time Zone Issue ASAP

Hi Team, This is extremely important and our top priority. Please resolve this ASAP. I was shocked today when a member in Australia told me they only had 13 hours remaining in the current Career cycle. I then asked someone in Europe, and they sen

Matt Ferk <Matt.Ferk@booster.eco>

Jul 31, 2026, 1:26 AM

New

Voice Agent Builder: Stats + Think Fast 2.0

Agent statistics, import from Twilio, smarter transfers, and Think Fast 2.0. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ What's new in Voice Agent Builder Everything you need to run voice agents in production. Open Agent Bui

SpaceXAI <noreply@x.ai>

Jul 31, 2026, 12:19 AM

New

URGENT: Career Point Reallocation and Manual Commission Request – Mayer Bamah Ngum | ID 001.000.007.045

Hello Team, Please urgently review the following affiliate account: New Affiliate: Mayer Bamah Ngum Email: mayermaywr@gmail.com Member ID: 001.000.007.045 Direct Sponsor: Gift Neitende Email: giftneitende@gmail.com Member ID: 001.000.006.731 Mayer

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 30, 2026, 11:32 PM

New

Remove Payment Method – Customer ID 866084

Hi, Please remove the payment card ending in 9180 from the profile of the following customer: Customer ID: 866084 Name: Xiomara Gutierrez Casilla Card ending in: 9180 Please confirm once the card has been successfully removed from her profile.

Momentum Network <support@momentumnetwork.net>

Jul 30, 2026, 11:13 PM

New

Need help with a member financial report.

Hi Team, We have a member, Shayne Hannum (Member ID: 001.000.000.232), who contacted us stating that she never received the agreed refund. The issue is that this member has not logged into any Booster platform for over a year. Because of that, I can

Matt Ferk <Matt.Ferk@booster.eco>

Jul 30, 2026, 11:11 PM

New

Changelog: Coding sessions on mobile

Coding sessions on mobile July 30, 2026 Your coding session doesn’t have to stop when you leave your desk. Use the Linear mobile app to review code changes, comment on specific lines, and iterate with Linear Agent. Open any diff and switch to the Cha

Linear <changelog@updates.linear.app>

Jul 30, 2026, 11:03 PM

New

Re: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hello Matthew, Thank you for your clarification. As requested, we have excluded all new Merchant Platform changes from this release and prepared a new APK accordingly. Booster Companion has also been excluded from this release. Please find the up

QAG <qag@sunsoftny.com>

Jul 30, 2026, 9:11 PM

New

Re: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hello Matthew, Thank you for your clarification. As requested, we have excluded all new Merchant Platform and Community Platform changes from this release and prepared a new APK accordingly. Booster Companion has also been excluded from this release

QAG <qag@sunsoftny.com>

Jul 30, 2026, 9:10 PM

New

Re: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

https://we.tl/t-jGW7VEqSFHTTBDzm QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 29, 2026, at 14:22, Matt Swanson <matthew.swanson@booster.e

QAG <qag@sunsoftny.com>

Jul 30, 2026, 9:03 PM

New

Text Correction Required – "Stacked" to "Staked"

Hi Team, I noticed a small text inconsistency that needs to be corrected. The top line was updated correctly to "Staked BTEC"; however, the line directly beneath it still reads "Stacked Reward BTEC." Please update this text to: Staked Reward BTEC ins

Matt Swanson <matthew.swanson@booster.eco>

Jul 30, 2026, 8:45 PM

New

Re: [Sun Soft Inc] Re: Wallet Balance Verification – Kelly Halima Haydar Perez (ID 599948)

Kelly Halima Haydar Perez – Outstanding Wallet Balance Hi Team, Thank you for confirming the outstanding wallet balance of $50.00 for Kelly Halima Haydar Perez (Customer ID: 599948). Please send us the banking account information registered on he

Momentum Network <support@momentumnetwork.net>

Jul 30, 2026, 8:20 PM

New

Re: [Sun Soft Inc] Re: Affiliate Dashboard UI Update – Replace My Status Card

Hi Team, Thank you for the update and for implementing the requested changes. After reviewing the implementation, I noticed a few layout issues that need to be addressed. The first attached image shows that the redesigned My Status card is too large an

Matt Swanson <matthew.swanson@booster.eco>

Jul 30, 2026, 7:06 PM

New

Ticket #646863077 - User ID: 061.000.000.098 (Aibooster) - BTEC Staking Reward & Portfolio Aggregation Discrepancy

Hi Team, Please review technical issue submitted regarding BTEC staking reward and portfolio value aggregation between old and new wallets: Username: Aibooster User ID: 061.000.000.098 Ticket Number: 646863077 Category: BTEC / Wallet Migration & St

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 30, 2026, 6:38 PM

New

Re: [Sun Soft Inc] Re: Convert Partner Account to Customer – Olga Luz Carmona Diaz (ID 842082)

Hi, Please create the new $99.99 recurring membership subscription for Customer ID 842082 – Olga Luz Carmona Diaz, with a start date of August 28, 2026. Thank you. El jue, 30 jul 2026 a la(s) 7:42 a.m., Support Team - Sunsoft Inc (Support) (suppo

Momentum Network <support@momentumnetwork.net>

Jul 30, 2026, 5:12 PM

New

Re: [Sun Soft Inc] Re: Payment Tab Redesign Request

Confirmed El jue, 30 jul 2026 a la(s) 7:26 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529776) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Jul 30, 2026, 5:11 PM

New

Re: [Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books

Hi, Thank you for the update. Please provide us with our permanent administrator access credentials for the Momentum Mentor Admin. Additionally, please confirm exactly where the book will be displayed on the Momentum Mentor website once the funct

Momentum Network <support@momentumnetwork.net>

Jul 30, 2026, 5:08 PM

New

RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, I hope you're doing well. Just following up to see if there have been any updates regarding the Meta attribution validation and the registration mapping. Could you please let us know the current status and when we can expect the complete end-t

Ana Bezerra <ana.bezerra@booster.eco>

Jul 30, 2026, 4:37 PM

New

Ticket: 1407167902– User: JohnFong – ID: 011.000.000.015 – Password reset email not received for BTEC Wallet

Hi Team, Please check the following case: * Username: JohnFong * ID: 011.000.000.015 * Ticket Number: 1407167902 * Issue Summary: The user reported being unable to log into his BTEC Wallet because he is not receiving the password re

Jose Genovese <jose.genovese@booster.eco>

Jul 30, 2026, 4:02 PM

New

[Sun Soft Inc] Re: Urgent: Manual Career Points Adjustment Required Before Month-End

##- Please type your reply above this line -## Your request (202529836) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:50 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 3:50 PM

New

[Sun Soft Inc] Re: Ticket: 1554548729 – User: ayshajawneh – ID: 001.000.004.817 – Registration link redirect, login failure, and missing UAE currency for KYC

##- Please type your reply above this line -## Your request (202529796) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:43 EDT Hi, We have reviewed the report

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 3:43 PM

New

Ticket: 1567224653 – User: chanelmahop08 – ID: 237.000.001.004 – Unreflected payment of $50.00 USD on user account

Hi Team, Please check the following case: * Username: chanelmahop08 * ID: 237.000.001.004 * Ticket Number: 1567224653 * Issue Summary: The user reported a payment of $50.00 USD made on July 17, 2026, which was debited from her bank

Jose Genovese <jose.genovese@booster.eco>

Jul 30, 2026, 3:33 PM

New

[Sun Soft Inc] Re: Fwd: SAMS Staging Review and Admin Access

##- Please type your reply above this line -## Your request (202529808) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:30 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 3:30 PM

New

[Sun Soft Inc] Re: Fwd: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

##- Please type your reply above this line -## Your request (202529819) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:28 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 3:29 PM

New

[Sun Soft Inc] Re: Ticket: 1243926676 – User: nbbasolutionz – ID: 011.000.000.633 – Cashback calculation discrepancy for Merchant Satin Creation

##- Please type your reply above this line -## Your request (202529770) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:22 EDT Hi, We have reviewed the report

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 3:22 PM

New

[Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report

##- Please type your reply above this line -## Your request (202529823) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:12 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 3:12 PM

New

[Sun Soft Inc] Re: Affiliate Dashboard UI Update – Replace My Status Card

##- Please type your reply above this line -## Your request (202529833) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 3:10 PM

New

Urgent: Manual Career Points Adjustment Required Before Month-End

Hi Team, We had two purchases processed manually because the Booster Brand Store experienced an online ordering error, preventing these purchases from being completed through the website. The funds have already been collected, so these orders are fully

Matt Ferk <Matt.Ferk@booster.eco>

Jul 30, 2026, 3:08 PM

New

Re: [Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report

Sorry yes June Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.callitclosed.com W: www.joincallitclosed.com On Thu, Jul 30, 2026 at 1:57 AM Support Team - Sunsoft Inc (Support) <support@s

Chad Osborne <chad@callitclosed.com>

Jul 30, 2026, 2:36 PM

New

[Sun Soft Inc] Re: Ticket: 34488195 – User: shoginja – ID: 001.000.001.627 – Affiliate QR code is not displaying user name and profile picture on the registration page

##- Please type your reply above this line -## Your request (202529820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 10:12 EDT Hi, We have reviewed the report

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 2:12 PM

New

[Sun Soft Inc] Re: Account email request change

##- Please type your reply above this line -## Your request (202529832) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 09:54 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 1:55 PM

New

Re: [Sun Soft Inc] Re: Account email request change

Thank you so much On 30.7.2026 11:45 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529832) has been updated. To add additional comments, reply to this email. Support Team - Su

Saima Chaudhury - COO <saima.c@gng.community>

Jul 30, 2026, 1:46 PM

New

[Sun Soft Inc] Re: Affiliate Back Office – Product Suite Card Redesign

##- Please type your reply above this line -## Your request (202529834) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 09:44 EDT Hello Matthew Thank you for sha

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 1:44 PM

New

[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record

##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 09:25 EDT Hi, Thank you for your confir

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 1:25 PM

New

[Sun Soft Inc] Re: Analytics balance usage

##- Please type your reply above this line -## Your request (202529818) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 08:42 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 12:42 PM

New

Affiliate Back Office – Product Suite Card Redesign

Hi Team, Please update the Product Suite section in the Affiliate Back Office using the newly attached design. The current Product Suite card was originally implemented as a quick solution to display basic membership information. As the Affiliate Platfo

Matt Swanson <matthew.swanson@booster.eco>

Jul 30, 2026, 11:53 AM

New

[Sun Soft Inc] Re: Convert Partner Account to Customer – Olga Luz Carmona Diaz (ID 842082)

##- Please type your reply above this line -## Your request (202529831) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 07:42 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 11:42 AM

New

[Sun Soft Inc] Re: Payment Tab Redesign Request

##- Please type your reply above this line -## Your request (202529776) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 07:26 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 11:26 AM

New

Affiliate Dashboard UI Update – Replace My Status Card

Hi Team, Please replace the existing My Status card in the Affiliate Dashboard with the newly designed version found below in this email. The new design provides a cleaner, more modern user experience while aligning with the latest Booster Affiliate bra

Matt Swanson <matthew.swanson@booster.eco>

Jul 30, 2026, 11:14 AM

New

[Sun Soft Inc] Re: URGENT: Lifetime Rank and Top Producer Update – Raquel Pantoja (ID 426170)

##- Please type your reply above this line -## Your request (202529821) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 07:08 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 11:09 AM

New

[Sun Soft Inc] Re: Account email request change

##- Please type your reply above this line -## Your request (202529832) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 06:45 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 10:45 AM

New

Re: [Sun Soft Inc] Re: Analytics balance usage

Hi @Support Team - Sun Soft Inc The primary purpose of the report is to see how much we pay in commissions annually and how much this amount increases. Displaying the users is necessary to filter out key partners and test accounts. The amount should

István Ringhoffer <ringi.teszt@gmail.com>

Jul 30, 2026, 10:08 AM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage

##- Please type your reply above this line -## Your request (202529758) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 06:07 EDT Hi, We have implemented the req

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 10:07 AM

New

Account email request change

Hi Team; I sent this a while ago has this been actioned? Regarding my previous request, the email address for the following account has still not been changed: ID: kkazu02 Current: ling.muel2@gmail.com Requested change to: ling.mue12@gmail.co

Saima Chaudhury - COO <saima.c@gng.community>

Jul 30, 2026, 9:53 AM

New

[Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books

##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 05:29 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 9:30 AM

New

[Sun Soft Inc] Re: Ticket: 1069729194 – User: queenazinwi – ID: 001.000.003.121– Unpaid referral commissions review for downline kenzhilda

##- Please type your reply above this line -## Your request (202529799) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 04:12 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 8:12 AM

New

Get the right asset on the first try 🎊

No perfect keyword required. Just tell it what you mean ⭐ Updates specially for you! ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

IconScout <mail@iconscout.com>

Jul 30, 2026, 8:01 AM

New

[Sun Soft Inc] Re: Urgent Investigation Required – Incorrect 4 & Free Charge for Marieris Hernandez

##- Please type your reply above this line -## Your request (202529815) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 03:58 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 7:58 AM

New

[Sun Soft Inc] Re: Conunity meets VETO

##- Please type your reply above this line -## Your request (202529811) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 03:58 EDT Hi, Thank you for your detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 7:58 AM

New

[Sun Soft Inc] Re: Ticket #2099654131 - User ID: 001.000.003.121 (queenazinwi) - Wallet Address Migration & Missing Token Balance

##- Please type your reply above this line -## Your request (202529824) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 03:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 7:26 AM

New

[Sun Soft Inc] Re: Partner-to-Customer Conversion Request – Manuel Antonio Rivero Apud (ID 956495)

##- Please type your reply above this line -## Your request (202529825) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 03:24 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 7:24 AM

New

Re: [Sun Soft Inc] Re: MAC Dashboard Redesign Request

Hello Team, Please update the MAC Dashboard and its related account-management flows according to the attached reference images and the requirements below. The objective is to integrate the essential Momentum Network functionality into the new MAC D

Momentum Network <support@momentumnetwork.net>

Jul 30, 2026, 6:38 AM

New

[Sun Soft Inc] Re: Ticket: 1104518359 – User: chanelmahop08 – ID: 237.000.001.004 – Country dropdown selection button is locked on Cameroon during personal info setup

##- Please type your reply above this line -## Your request (202529822) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 02:37 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 6:37 AM

New

[Sun Soft Inc] Re: Wallet Balance Verification – Kelly Halima Haydar Perez (ID 599948)

##- Please type your reply above this line -## Your request (202529826) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 02:35 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 6:35 AM

New

[Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report

##- Please type your reply above this line -## Your request (202529823) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 01:57 EDT Hi, Thank you for your message.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 30, 2026, 5:57 AM

New

Convert Partner Account to Customer – Olga Luz Carmona Diaz (ID 842082)

Hello Team, Please convert the following Partner account into a Customer account: ID: 842082 Name: Olga Luz Carmona Diaz Additionally, please update her recurring membership subscription to $99.99. Please confirm once both changes have been c

Momentum Network <support@momentumnetwork.net>

Jul 30, 2026, 5:24 AM

New

Introducing Grok Voice Think Fast 2.0, our most capable voice model

Smarter, more accurate, and more natural in conversation. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ Introducing Grok Voice Think Fast 2.0 Introducing our most capable speech-to-speech voice model. Try It Free View Docs

SpaceXAI <noreply@x.ai>

Jul 30, 2026, 4:04 AM

New

Net Worth Tracker Redesign – Functional and Implementation Requirements

Hello Team, We need to redesign and fully implement the Net Worth Tracker service inside the MAC platform. The attached images show exactly how this service should look. Please follow them closely for the layout, navigation, visual hierarchy, spacin

Momentum Network <support@momentumnetwork.net>

Jul 30, 2026, 12:49 AM

New

Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

Hi Team, We need to completely redesign and improve the Momentum Locker service within the MAC platform. Please use the six images attached to this email as the primary visual reference. The objective is to transform Momentum Locker from a basic

Momentum Network <support@momentumnetwork.net>

Jul 30, 2026, 12:09 AM

New

Re: Booster Companion Mobile App

Hello Team, Thank you for the detailed update and for the recent corrections. I was able to retest the latest APK on a physical Android device. Please find the screen recording below: https://drive.google.com/file/d/1LrHuQo_kf0T4gyFO9dkGIZOn5PqOqdPg/vi

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 29, 2026, 11:33 PM

New

DreamSaver Service Redesign – Complete Functional and UI Requirements

Hi Development Team, We need to completely redesign and improve the DreamSaver service within the MAC platform. Please use the five images attached to this email as the visual and functional reference for implementation. The objective is to make Dre

Momentum Network <support@momentumnetwork.net>

Jul 29, 2026, 11:22 PM

New

Architecting AI for Production | Connect 2026

Hear from engineering teams at Ramp, Runway, Discord and more. The agenda for Cloudflare Connect 2026 is almost locked in. Hear directly from the engineering teams shipping code that scales. The agenda for Cloudflare Connect 2026 is almost locked in

Cloudflare <em@em1.cloudflare.com>

Jul 29, 2026, 8:43 PM

New

Re: [Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record

Confirmed El mié, 29 jul 2026 a la(s) 3:01 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Jul 29, 2026, 8:16 PM

New

Wallet Balance Verification – Kelly Halima Haydar Perez (ID 599948)

Hello Team, Please review the account of the following customer: Customer ID: 599948 Name: Kelly Halima Haydar Perez Kelly was previously registered as a Partner and was later converted to a Customer. She states that, at the time her account sta

Momentum Network <support@momentumnetwork.net>

Jul 29, 2026, 8:14 PM

New

Re: [Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books

Confirmed El mié, 29 jul 2026 a la(s) 11:32 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Jul 29, 2026, 7:34 PM

New

[Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report

##- Please type your reply above this line -## Your request (202529823) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 15:28 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 7:28 PM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage

Hi, Thank you. 1. This message should be also in German. Or is it browser language based? 2. Reg time still wrong. * I registered at 15:28 CET, not 14:28 * Remove “CET” text * Should be in 24h format, so 15:28, n

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Jul 29, 2026, 7:26 PM

New

Partner-to-Customer Conversion Request – Manuel Antonio Rivero Apud (ID 956495)

Hello Team, Please convert the following account from Partner to Customer: Partner ID: 956495 Name: Manuel Antonio Rivero Apud Please process this change as soon as possible and confirm once it has been completed. Thank you.

Momentum Network <support@momentumnetwork.net>

Jul 29, 2026, 7:21 PM

New

Re: [Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report

This report appears to show the revenue share correctly now for Alina's upline but it still shows Jonathan Dean as the agent on the top row On Wed, Jul 29, 2026 at 3:10 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please

Chad Osborne <chad@callitclosed.com>

Jul 29, 2026, 7:19 PM

New

Ticket #2099654131 - User ID: 001.000.003.121 (queenazinwi) - Wallet Address Migration & Missing Token Balance

Hi Team, Please review technical issue submitted regarding wallet address migration and missing token balances: Username: queenazinwi User ID: 001.000.003.121 Ticket Number: 2099654131 Category: BTEC / Wallet Migration Date Reported: 07/29/2026 Sum

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 29, 2026, 7:13 PM

New

[Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report

##- Please type your reply above this line -## Your request (202529823) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 15:10 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 7:11 PM

New

Re: [Sun Soft Inc] Re: MAC Dashboard Redesign Request

Confirmed El mié, 29 jul 2026 a la(s) 4:09 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529774) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Jul 29, 2026, 7:02 PM

New

Re: [Sun Soft Inc] Re: My Profile Tab Redesign Request

Confirmed El mié, 29 jul 2026 a la(s) 3:50 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529775) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Jul 29, 2026, 7:01 PM

New

Re: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hi, Thanks for the clarification. I'm actually unsure if it's wise to release the Merchant UI/UX without the official Merchant Platform launch. My original understanding—and the reason I asked for the Merchant-related items to be held back—was that we w

Matt Swanson <matthew.swanson@booster.eco>

Jul 29, 2026, 6:22 PM

New

URGENT - Missing Transaction in Rev Share Report

For Eric Young, transaction MjIxODMxMTk= WA Credit 15420,NE 84th St,Vancouver,WA,Clark,98682 it appears this was somehow came into the back office under agent Jonathan Dean, who is in NC, instead of the correct agent, Alina Schmigel in WA. It is correct i

Chad Osborne <chad@callitclosed.com>

Jul 29, 2026, 6:14 PM

New

Ticket: 1104518359 – User: chanelmahop08 – ID: 237.000.001.004 – Country dropdown selection button is locked on Cameroon during personal info setup

Hi Team, Please check the following case: Username: chanelmahop08 ID: 237.000.001.004 Ticket Number: 1104518359 Issue Summary: The user is unable to update her personal information because the country field menu is disabled. The dropdown button that

Jose Genovese <jose.genovese@booster.eco>

Jul 29, 2026, 4:03 PM

New

URGENT: Lifetime Rank and Top Producer Update – Raquel Pantoja (ID 426170)

Hello Team, This request requires urgent priority and must be completed today. Please apply the following updates to partner 426170 – Raquel Pantoja: 1. Change her Lifetime Rank to Ambassador. 2. Display the Ambassador pin beside her name in e

Momentum Network <support@momentumnetwork.net>

Jul 29, 2026, 3:59 PM

New

Ticket: 34488195 – User: shoginja – ID: 001.000.001.627 – Affiliate QR code is not displaying user name and profile picture on the registration page

Hi Team, Please check the following case: Username: shoginja ID: 001.000.001.627 Ticket Number: 34488195 Issue Summary: The user reports that scanning his affiliate QR code does not load his personalized join page correctly. When potential referrals

Jose Genovese <jose.genovese@booster.eco>

Jul 29, 2026, 3:46 PM

New

Re: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hello Matthew, Thank you for the clarification and for confirming the launch time as 12:00 AM ET on August 1. We would like to confirm one point regarding the Merchant-related updates. When you mentioned holding all Merchant-related features, does t

QAG <qag@sunsoftny.com>

Jul 29, 2026, 3:38 PM

New

Re: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hello Matthew, Thank you for the clarification and for confirming the launch time as 12:00 AM ET on August 1. We would like to confirm one point regarding the Merchant-related updates. When you mentioned holding all Merchant-related features, does t

QAG <qag@sunsoftny.com>

Jul 29, 2026, 3:37 PM

New

[Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books

##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 11:32 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 3:32 PM

New

How to make smarter lending decisions

Tips & resources for you.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏

The Plaid Team <info@email.plaid.com>

Jul 29, 2026, 3:09 PM

New

Re: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hi, Thank you for the update. I want to clarify a few items before we proceed. My apologies if there was any confusion around the Merchant-related features. At this time, anything related to Merchant onboarding or the Merchant Platform should be held b

Matt Swanson <matthew.swanson@booster.eco>

Jul 29, 2026, 2:36 PM

New

Re: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hello Matthew, Thank you for your detailed response and approval. The following items are ready for the August 1 launch: Shopper & Merchant UI/UX Revamp (Web & Mobile) Fast Start Bonus (Web & Mobile) Pay & Go (Web & Mobile) with Geo Fence (

QAG <qag@sunsoftny.com>

Jul 29, 2026, 2:13 PM

New

Re: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hello Matthew, Thank you for your detailed response and approval. The following items are ready for the August 1 launch: Shopper & Merchant UI/UX Revamp (Web & Mobile) Fast Start Bonus (Web & Mobile) Pay & Go (Web & Mobile) with Geo Fence (

QAG <qag@sunsoftny.com>

Jul 29, 2026, 2:12 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202529819) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Jul 29, 2026, 2:06 PM

New

Re: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 29, 2026, at 09:24, Matt Swanson <matthew.swanson@booster.eco> wrote: Hi Team, Thank you for

QAG <qag@sunsoftny.com>

Jul 29, 2026, 2:06 PM

New

Fwd: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Dear Team, FYI ThanK you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.e

QAG <qag@sunsoftny.com>

Jul 29, 2026, 2:06 PM

New

[Sun Soft Inc] Re: order 37932

##- Please type your reply above this line -## Your request (202529789) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 10:04 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 2:05 PM

New

[Sun Soft Inc] Re: Ticket: 1384614658 – User: Kappyz – ID: 001.000.000.180 – Ignite "Invalid Conversation" error popup

##- Please type your reply above this line -## Your request (202529812) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 10:04 EDT Hi, Thank you for reporting the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 2:04 PM

New

Re: [Sun Soft Inc] Re: order 37932

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 29., Sze, 12:39): ##- Please type your reply above this line -## Your request (202529789) has

István Ringhoffer <ringi.teszt@gmail.com>

Jul 29, 2026, 1:59 PM

New

Re: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hi Team, Thank you for the follow-up and for all of the work that has gone into preparing for the upcoming launch. Please see my responses below. 1. Launch Date & Launch Time Our target launch date remains August 1 for Shopper U/I U/X revamp and Fast S

Matt Swanson <matthew.swanson@booster.eco>

Jul 29, 2026, 1:25 PM

New

[Sun Soft Inc] Re: Analytics balance usage

##- Please type your reply above this line -## Your request (202529818) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 08:43 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 12:44 PM

New

Re: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Good Morning Matthew, This is a gentle follow-up regarding our email sent yesterday about the August 1 launch. As we are approaching the planned launch, we would appreciate your review and feedback on the delivered items. Your approval is important

QAG <qag@sunsoftny.com>

Jul 29, 2026, 11:13 AM

New

Re: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 28, 2026, at 16:53, QAG <qag@sunsoftny.com> wrote: Hello Matthew, We hope you're doing we

QAG <qag@sunsoftny.com>

Jul 29, 2026, 11:10 AM

New

[Sun Soft Inc] Re: Ticket: 627542947– User: davidnewman – ID: 001.000.000.029 - BTEC Campaign Tokens locked, Academy access issue & broken footer links

##- Please type your reply above this line -## Your request (202529813) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 06:57 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 10:57 AM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for the detailed explanation and for the additional information. This is very helpful, especially the observation regarding the empty conversation history. It gives us a much clearer understanding of what is happening. Please

QAG <qag@sunsoftny.com>

Jul 29, 2026, 10:52 AM

New

Re: Booster Companion Mobile App

Hello Hazel, Thank you for the detailed explanation and for the additional information. This is very helpful, especially the observation regarding the empty conversation history. It gives us a much clearer understanding of what is happening. Please

QAG <qag@sunsoftny.com>

Jul 29, 2026, 10:51 AM

New

Re: Booster Companion Mobile App

Hi, Thanks — this is really helpful, and the note about the empty conversation history was the key clue. Status on each point: Issue #20 (voice — no reply, minutes don't decrease): Your instinct to test on a real device is spot-on. In our code the "

QAG <qag@sunsoftny.com>

Jul 29, 2026, 10:49 AM

New

[Sun Soft Inc] Re: High Priority: Registration Flow UX Issue After "Watch Presentation"

##- Please type your reply above this line -## Your request (202529782) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 06:41 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 10:41 AM

New

[Sun Soft Inc] Re: order 37932

##- Please type your reply above this line -## Your request (202529789) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 06:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 10:39 AM

New

Re: Booster Companion Mobile App

Hi, Thanks — this is really helpful, and the note about the empty conversation history was the key clue. Status on each point: Issue #20 (voice — no reply, minutes don't decrease): Your instinct to test on a real device is spot-on. In our code the "

RJ <rj@alphabettechs.com>

Jul 29, 2026, 10:32 AM

New

Re: [Sun Soft Inc] Re: High Priority: Registration Flow UX Issue After "Watch Presentation"

Good to go. Thanks for the update ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Tuesday, July 28, 2026 4:09 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.

Matt Swanson <matthew.swanson@booster.eco>

Jul 29, 2026, 10:14 AM

New

[Sun Soft Inc] Re: New Admin Report Request – Ambassador Report

##- Please type your reply above this line -## Your request (202529802) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 05:41 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 9:41 AM

New

FW: Booster Companion Mobile App

Dear Anna, Please find the feedback from the client. Thank You. Cheerfully Yours, QAG Team 100 Church street, 8th Floor, Manhattan, New York NY 10007 -------- Original message -------- From: Hazel Del Fierro <hazel.delfierro@

QAG <qag@sunsoftny.com>

Jul 29, 2026, 9:33 AM

New

Analytics balance usage

Hi @Support Team - Sun Soft Inc We would like a year-by-year breakdown of the balance usage (2024, 2025, 2026 etc...): - Balances used in the webshop (coupon codes) - Manually deducted balances - Payouts (amounts deducted via bank transfer) Pl

István Ringhoffer <ringi.teszt@gmail.com>

Jul 29, 2026, 9:18 AM

New

Re: [Sun Soft Inc] Re: order 37932

Hi @Support Team - Sun Soft Inc For me, it shows gibberish characters for the name and city: Petromu00e1n CEGLu00c9DBERCEL Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írt

István Ringhoffer <ringi.teszt@gmail.com>

Jul 29, 2026, 8:24 AM

New

[Sun Soft Inc] Re: Ticket: 414853532 – User: joellambert – ID: 001.000.000.020 – Technical verification of shipment status and purchase history based on user attachments

##- Please type your reply above this line -## Your request (202529745) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 04:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 8:10 AM

New

[Sun Soft Inc] Re: MAC Dashboard Redesign Request

##- Please type your reply above this line -## Your request (202529774) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 04:09 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 8:09 AM

New

[Sun Soft Inc] Re: My Profile Tab Redesign Request

##- Please type your reply above this line -## Your request (202529775) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 03:50 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 7:50 AM

New

[Sun Soft Inc] Re: Subject: Ticket #662936428 - User ID: 001.000.000.095 (CaptainKen) - Recurring "Session Timed Out" Error on E-Gift Card Checkout

##- Please type your reply above this line -## Your request (202529793) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 03:37 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 7:37 AM

New

[Sun Soft Inc] Re: Ticket # 405455188 – User: philipbayaca – ID: 001.000.006.694 – Inquiry: Partner Restaurant Sales Eligibility & SVC Formula Breakdown (Levels 1-10)

##- Please type your reply above this line -## Your request (202529769) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 03:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 7:36 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket # 293528106 – User: nbbasolutionz – ID: 011.000.000.633 – Non-Profit/Community Account Configuration and Checkout Error

##- Please type your reply above this line -## Your request (202529817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 03:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 7:34 AM

New

[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record

##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 03:01 EDT Hi, Thank you for your clarific

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 7:01 AM

New

[Sun Soft Inc] Re: Cancellation Reversal and Recurring Subscription Reactivation – Tina Palermo Mueller

##- Please type your reply above this line -## Your request (202529816) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 02:08 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 29, 2026, 6:08 AM

New

Re: [Sun Soft Inc] Re: Ticket # 293528106 – User: nbbasolutionz – ID: 011.000.000.633 – Non-Profit/Community Account Configuration and Checkout Error

Hello Team, Thank you for the previous clarification regarding Community Partner accounts. This is important information as it's tied to an upcoming event this Friday. The response confirmed that Community Partner accounts cannot access the Shopper App

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 29, 2026, 3:19 AM

New

Re: Booster Companion Mobile App

Hi team, Thanks for the detailed responses in the PDF - that clarifies a lot, and we'll route the Age Confirmation, pricing, and Dark Mode/Language questions to Matthew for a decision. Just to note: this latest round of testing was done on the version

Hazel Del Fierro <hazel.delfierro@booster.eco>

Jul 29, 2026, 12:16 AM

New

Cancellation Reversal and Recurring Subscription Reactivation – Tina Palermo Mueller

Hello Team, The following customer has confirmed that she no longer wishes to cancel her account: * Customer: Tina Palermo Mueller * Customer ID: 896381 * Email: Reina1016@yahoo.com * Cancellation date: July 28, 2026 * Curren

Momentum Network <support@momentumnetwork.net>

Jul 28, 2026, 11:28 PM

New

August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hello Matthew, We hope you're doing well. As we are getting closer to the August 1 launch, we wanted to provide a quick status update. The following items have already been delivered and are currently awaiting your review, feedback, and approval:

QAG <qag@sunsoftny.com>

Jul 28, 2026, 8:53 PM

New

August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hello Matthew, We hope you're doing well. As we are getting closer to the August 1 launch, we wanted to provide a quick status update. The following items have already been delivered and are currently awaiting your review, feedback, and approval:

QAG <qag@sunsoftny.com>

Jul 28, 2026, 8:53 PM

New

August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hello Matthew, We hope you're doing well. As we are getting closer to the August 1 launch, we wanted to provide a quick status update. The following items have already been delivered and are currently awaiting your review, feedback, and approval:

QAG <qag@sunsoftny.com>

Jul 28, 2026, 8:05 PM

New

August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hello Matthew, We hope you're doing well. As we are getting closer to the August 1 launch, we wanted to provide a quick status update. The following items have already been delivered and are currently awaiting your review, feedback, and approval:

QAG <qag@sunsoftny.com>

Jul 28, 2026, 8:05 PM

New

August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hello Matthew, We hope you're doing well. As we are getting closer to the August 1 launch, we wanted to provide a quick status update. The following items have already been delivered and are currently awaiting your review, feedback, and approval:

QAG <qag@sunsoftny.com>

Jul 28, 2026, 8:04 PM

New

Urgent Investigation Required – Incorrect 4 & Free Charge for Marieris Hernandez

Hi Team, We need your urgent assistance investigating an incorrect membership charge applied to partner Marieris Hernandez. As shown in the attached payment receipt, Marieris was charged $149.99 on July 19, 2026, for her partner membership: *

Momentum Network <support@momentumnetwork.net>

Jul 28, 2026, 8:04 PM

New

August 1 Launch – Pending Approvals, Clarifications & Launch Schedule

Hello Matthew, We hope you're doing well. As we are getting closer to the August 1 launch, we wanted to provide a quick status update. The following items have already been delivered and are currently awaiting your review, feedback, and approval:

QAG <qag@sunsoftny.com>

Jul 28, 2026, 8:03 PM

New

Re: [Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record

Clarification Regarding Existing Partners and New Data Collection Hi, Thank you for the clarification. Could you please confirm whether all existing partners are required to complete the eSign process again in order for the system to collect and

Momentum Network <support@momentumnetwork.net>

Jul 28, 2026, 7:06 PM

New

Re: [Sun Soft Inc] Re: New Admin Report Request – Ambassador Report

Confirmed El mar, 28 jul 2026 a la(s) 7:42 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529802) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Jul 28, 2026, 7:05 PM

New

Urgent

Dear SunSoftNy, For my bookkeeping I urgently need help from you with copies of all the invoices that I paid to you for the project Dream Life Forever. Best Regards, Alexander Olin

Alexander Olin <alexander.olin.78@gmail.com>

Jul 28, 2026, 6:25 PM

New

Apollo.io Account for Lead Management Integration

Hello Matthew, We hope you're doing well. As part of the Lead Management module implementation, we will be integrating with Apollo.io to enable the Data Enrichment functionality. To proceed with the integration, could you please create an Apollo.

QAG <qag@sunsoftny.com>

Jul 28, 2026, 5:36 PM

New

RE: Ticket # 405455188 – User: philipbayaca – ID: 001.000.006.694 – Inquiry: Partner Restaurant Sales Eligibility & SVC Formula Breakdown (Levels 1-10)

Hi Team, Please assist with a financial/business logic inquiry regarding Sales Volume Commission (SVC) for the following user: Username: philipbayaca User ID: 001.000.006.694 Ticket Number: 405455188 Category: General / SVC Sales Volume Commission

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 28, 2026, 5:34 PM

New

Apollo.io Account for Lead Management Integration

Hello Matthew, We hope you're doing well. As part of the Lead Management module implementation, we will be integrating with Apollo.io to enable the Data Enrichment functionality. To proceed with the integration, could you please create an Apollo.

QAG <qag@sunsoftny.com>

Jul 28, 2026, 5:31 PM

New

Apollo.io Account for Lead Management Integration

Hello Matthew, We hope you're doing well. As part of the Lead Management module implementation, we will be integrating with Apollo.io to enable the Data Enrichment functionality. To proceed with the integration, could you please create an Apollo.

QAG <qag@sunsoftny.com>

Jul 28, 2026, 5:31 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing the updated assessment. It looks like the PDF report we shared yesterday may have been overlooked, so we have attached it again for your reference. Regarding the Companion issue, we are able to communicate succes

QAG <qag@sunsoftny.com>

Jul 28, 2026, 5:03 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing the updated assessment. It looks like the PDF report we shared yesterday may have been overlooked, so we have attached it again for your reference. Regarding the Companion issue, we are able to communicate succes

QAG <qag@sunsoftny.com>

Jul 28, 2026, 5:01 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa

QAG <qag@sunsoftny.com>

Jul 28, 2026, 5:00 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa

QAG <qag@sunsoftny.com>

Jul 28, 2026, 4:59 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa

QAG <qag@sunsoftny.com>

Jul 28, 2026, 4:58 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa

QAG <qag@sunsoftny.com>

Jul 28, 2026, 4:57 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa

QAG <qag@sunsoftny.com>

Jul 28, 2026, 4:56 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa

QAG <qag@sunsoftny.com>

Jul 28, 2026, 4:55 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa

QAG <qag@sunsoftny.com>

Jul 28, 2026, 4:54 PM

New

netsoft.ny, see p_s_n__xx, dragon22yy and more in your feed

New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you d

p_s_n__xx on Instagram <follow-suggestions@mail.instagram.com>

Jul 28, 2026, 4:53 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa

QAG <qag@sunsoftny.com>

Jul 28, 2026, 4:53 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have QAG Team Delivery Support Group, O: 315 231 6666

QAG <qag@sunsoftny.com>

Jul 28, 2026, 4:52 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #1

QAG <qag@sunsoftny.com>

Jul 28, 2026, 4:51 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing new assessment. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 28, 2026, at 12:39, Bric Zaldivar <bric.zaldi

QAG <qag@sunsoftny.com>

Jul 28, 2026, 4:49 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sharing new assessment. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 28, 2026, at 12:39, Bric Zaldivar <bric.zaldi

QAG <qag@sunsoftny.com>

Jul 28, 2026, 4:44 PM

New

Re: Booster Companion Mobile App

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 28, 2026, at 12:39, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi Team, Thank you for

QAG <qag@sunsoftny.com>

Jul 28, 2026, 4:43 PM

New

Re: Booster Companion Mobile App

Hi Team, Thank you for the constant and speedy updates. Please fin the most recent assessment attached. Please note that we were not able to communicate through voice with the avatar in this version. Additionally, we'd like to request the addition o

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 28, 2026, 4:39 PM

New

Re: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hi, Please see our clarifications below: 1. Existing User Eligibility The Fast Start promotion applies only to newly registered users beginning August 1 and will become a permanent program going forward. It does not apply to existing users. 2. Booster

Matt Swanson <matthew.swanson@booster.eco>

Jul 28, 2026, 4:36 PM

New

Ticket: 627542947– User: davidnewman – ID: 001.000.000.029 - BTEC Campaign Tokens locked, Academy access issue & broken footer links

Hi Team, Please review the following case: Username: davidnewman Ticket number: 627542947 ID: 001.000.000.029 Category: BTEC / Campaign Investment Issue Summary: User is unable to access, trade, or stake BTEC tokens allocated from a $100 campaign in

Jose Genovese <jose.genovese@booster.eco>

Jul 28, 2026, 4:17 PM

New

Ticket: 1384614658 – User: Kappyz – ID: 001.000.000.180 – Ignite "Invalid Conversation" error popup

Hi Team, Please check the following case: Username: Kappyz ID: 001.000.000.180 Ticket Number: 1384614658 Issue Summary: User is repeatedly encountering an "invalid conversation" error popup while attempting to use Booster Ignite. Requested Action: P

Jose Genovese <jose.genovese@booster.eco>

Jul 28, 2026, 3:59 PM

New

Re: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hello Matthew, Thank you for your confirmation. We will ensure that the Fast Start Bonus is deployed to the live environment on July 31 at midnight. Before proceeding, we need your clarification on the following points: 1. Existing User Eli

QAG <qag@sunsoftny.com>

Jul 28, 2026, 3:50 PM

New

Re: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hello Matthew, Thank you for your confirmation. We will ensure that the Fast Start Bonus is deployed to the live environment on July 31 at midnight. Before proceeding, we need your clarification on the following points: 1. Existing User Eli

QAG <qag@sunsoftny.com>

Jul 28, 2026, 3:49 PM

New

Re: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hello Matthew, Thank you for your confirmation. We will ensure that the Fast Start Bonus is deployed to the live environment on July 31 at midnight. Before proceeding, we would appreciate your clarification on the following points: 1. Eligi

QAG <qag@sunsoftny.com>

Jul 28, 2026, 3:47 PM

New

Re: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hello Matthew, Thank you for your confirmation. We will make sure it will be live on July 31st mid night. Our team needs a clarification on few this in regards of fast start bonus. We have one point that requires your confirmation. Should existing u

QAG <qag@sunsoftny.com>

Jul 28, 2026, 3:46 PM

New

Re: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hello Matthew, Thank you for your confirmation. We will make sure it will be live on July 31st mid night. Our team needs a clarification on few this in regards of fast start bonus. We have one point that requires your confirmation. Should existing u

QAG <qag@sunsoftny.com>

Jul 28, 2026, 3:45 PM

New

Re: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hello Matthew, Thank you for your confirmation. We will make sure it will be live on July 31st mid night. Our team needs a clarification on few this in regards of fast start bonus. QAG Team Delivery Support Group, O: 315 231 6666 E: q

QAG <qag@sunsoftny.com>

Jul 28, 2026, 3:45 PM

New

Re: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hello Matthew, Thank you for your confirmation. We will make sure it will be live on July 31st mid night. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 100

QAG <qag@sunsoftny.com>

Jul 28, 2026, 3:44 PM

New

Re: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hello Matthew, Thank you for your confirmation. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 27, 2026, at 12:31, Matt Swanson <matthew.swans

QAG <qag@sunsoftny.com>

Jul 28, 2026, 3:43 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage

##- Please type your reply above this line -## Your request (202529758) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 11:31 EDT Hi, We have implemented the req

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 3:31 PM

New

[Sun Soft Inc] Re: UI Enhancement Request – Shopper Sign In Screen Refresh

##- Please type your reply above this line -## Your request (202529783) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 11:00 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 3:00 PM

New

[Sun Soft Inc] Re: Review Required: Duplicate $199.99 Entries and Confusing Package Status – Flor Garcia (983418)

##- Please type your reply above this line -## Your request (202529801) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 10:52 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 2:52 PM

New

[Sun Soft Inc] Re: Issue with refunding money and bonus

##- Please type your reply above this line -## Your request (202529809) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 10:05 EDT Hi, We reviewed the reported or

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 2:05 PM

New

Conunity meets VETO

Hi, We are starting a cooperation with VETO (parent company of Mira & Scotty) for recruiting clients and partners to Conunity. This should bring a BIG boost to our user base! For this, at https://myconunity.com/veto we need this landinpage https://www

laszlo@myconunity.com <laszlo@myconunity.com>

Jul 28, 2026, 1:48 PM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hi Dietmar, Thank you for your update. Considering your feedback regarding the prevailing gaps and concerns within the current system many of which you mentioned had previously been identified by Laszlo. I believe the best way forward would be to re

David C <david@sunsoftny.com>

Jul 28, 2026, 1:23 PM

New

[Sun Soft Inc] Re: Event Module Image Handling and Field Updates

##- Please type your reply above this line -## Your request (202529729) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 08:44 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 12:44 PM

New

Issue with refunding money and bonus

Dear all, The customer had ordered a product as shown below , a couple of days later she canceled the order. The state oft he order is „abgesagt“. I found out, that probably the refunding was not tranferred. ? However but what about the pr

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Jul 28, 2026, 12:20 PM

New

Re: SAMS Staging Review and Admin Access

Hello Bric, Thank you for sharing your detailed feedback and observations. We have received the items and will review each point carefully with our team. We will evaluate the reported issues, verify the current behavior, and provide clarification or

QAG <qag@sunsoftny.com>

Jul 28, 2026, 12:06 PM

New

Re: SAMS Staging Review and Admin Access

Hello Bric, Thank you for sharing your detailed feedback and observations. We have received the items and will review each point carefully with our development team. We will evaluate the reported issues, verify the current behavior, and provide clar

QAG <qag@sunsoftny.com>

Jul 28, 2026, 12:02 PM

New

[Sun Soft Inc] Re: New Admin Report Request – Ambassador Report

##- Please type your reply above this line -## Your request (202529802) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 07:42 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 11:42 AM

New

[Sun Soft Inc] Re: Subject: Ticket #758341751 - User ID: 001.000.000.154 (wjmullen) - Missing 30x Points for Brand Store BTEC Purchase

##- Please type your reply above this line -## Your request (202529792) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 07:14 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 11:14 AM

New

[Sun Soft Inc] Re: Urgent Recurring Issue – Brand Store BTEC Order Missing Career Points and Order History | wjmullen | ID 001.000.000.154

##- Please type your reply above this line -## Your request (202529795) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 07:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 11:13 AM

New

[Request received]

##- Please type your reply above this line -## Your request (202529808) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Jul 28, 2026, 11:00 AM

New

Fwd: SAMS Staging Review and Admin Access

Dear Team, Please find the feedback from the client regarding SAM. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded messa

QAG <qag@sunsoftny.com>

Jul 28, 2026, 11:00 AM

New

[Sun Soft Inc] Re: My Organization Page – Academy Video, Q&A & Terms & Conditions

##- Please type your reply above this line -## Your request (202529757) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 06:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 10:55 AM

New

[Sun Soft Inc] Re: URGENT: Incorrect Expired Status Calculation and Status Inconsistency

##- Please type your reply above this line -## Your request (202529803) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 06:27 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 10:27 AM

New

[Sun Soft Inc] Re: My Earnings Page – Academy Video, Q&A & Terms & Conditions

##- Please type your reply above this line -## Your request (202529755) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 06:24 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 10:24 AM

New

[Sun Soft Inc] Re: Ticket #1810891974 - User ID: 031.000.000.003 (MarleyEPI8) - Detailed Leadership Feedback & Product Inquiries for Ignite AI Image Generation

##- Please type your reply above this line -## Your request (202529798) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 05:35 EDT Hi, Thank you for the detailed

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 9:35 AM

New

[Sun Soft Inc] Re: TOP PRIORITY- EXTREM URGENT- CAREER POINTS ARE DISPLAYED WRONG.

##- Please type your reply above this line -## Your request (202529805) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 04:14 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 8:14 AM

New

Re: SAMS Staging Review and Admin Access

Hello Team, During our testing of the SAMS staging environment, we identified the following issues and questions that require review: 1. Message Editing Tools We need access to standard message-editing tools when communicating through SAM, including:

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 28, 2026, 8:11 AM

New

[Sun Soft Inc] Re: High Priority: Registration Flow UX Issue After "Watch Presentation"

##- Please type your reply above this line -## Your request (202529782) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 04:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 8:09 AM

New

AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Good Morning Abigal, thank you for your reply and I understand that you are not happy. I can confirm that we in clarification of that issue. I hope that we will solve it in this week. It seems banks of switzerland makes more complicate. Therefore I ha

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Jul 28, 2026, 8:04 AM

New

[Sun Soft Inc] Re: Subject: Ticket #1032023893 - User ID: 001.000.004.817 (ayshajawneh) - Ignite Speaking AI Twin / Custom Photo Upload Issue

##- Please type your reply above this line -## Your request (202529794) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 03:55 EDT Hi, We have reviewed the report

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 7:55 AM

New

[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record

##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 02:25 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 6:25 AM

New

[Sun Soft Inc] Re: URGENT: Missing Partner from Payroll and Pending Wallet Report

##- Please type your reply above this line -## Your request (202529800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 02:15 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 6:15 AM

New

[Sun Soft Inc] Re: Contest Point Deductions – Carmen Elena Amaya (ID 690070)

##- Please type your reply above this line -## Your request (202529804) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 02:04 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 6:04 AM

New

[Sun Soft Inc] Re: Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)

##- Please type your reply above this line -## Your request (202529797) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 02:03 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 6:03 AM

New

[Sun Soft Inc] Re: Token query mop up

##- Please type your reply above this line -## Your request (202529790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 01:04 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 5:04 AM

New

[Sun Soft Inc] Re: Campaign

##- Please type your reply above this line -## Your request (202529751) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 01:04 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 28, 2026, 5:04 AM

New

Complete Redesign and Functional Requirements – MAC My Budget Service

Hi Team, We need to proceed with the complete redesign and functional update of the My Budget service inside MAC. I am attaching the approved reference images and the final MAC Monthly Expense Log PDF. Please use the images as the visual reference f

Momentum Network <support@momentumnetwork.net>

Jul 28, 2026, 4:34 AM

New

Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning

Dear Development Team, We need to completely update the Debt Payoff Planning service inside MAC. Please use all screenshots attached to this email as the visual and functional references for implementation. The objective is to provide customers with

Momentum Network <support@momentumnetwork.net>

Jul 28, 2026, 2:52 AM

New

TOP PRIORITY- EXTREM URGENT- CAREER POINTS ARE DISPLAYED WRONG.

Hi, This is a super urgent issue regarding Career Points that must be investigated immediately. Member Ian Chebe (ID: 001.000.000.186) is seeing different Career Point totals depending on where he logs in: * In his Affiliate Back Office (web v

Matt Ferk <Matt.Ferk@booster.eco>

Jul 28, 2026, 2:27 AM

New

Contest Point Deductions – Carmen Elena Amaya (ID 690070)

Hi, Please apply the following contest point deductions to Carmen Elena Amaya – Partner ID 690070: 1. Customer Chargeback – Eugene Carta * Deduct 150 points from the Cruise Contest. 2. Partner Chargeback – Antonio Reyna * Dedu

Momentum Network <support@momentumnetwork.net>

Jul 28, 2026, 12:42 AM

New

URGENT: Incorrect Expired Status Calculation and Status Inconsistency

Hi, Please review and correct the Expired status configuration as soon as possible. The system is not calculating the required six-month inactive period correctly, and the same partner is displaying different statuses in different sections of the platf

Momentum Network <support@momentumnetwork.net>

Jul 27, 2026, 10:20 PM

New

New Admin Report Request – Ambassador Report

Hi, We need to create a new report in the Netsoft Admin Dashboard called “Ambassador Report.” The purpose of this report is to measure the monthly performance and organizational metrics of every partner whose Lifetime Rank is Ambassador or higher.

Momentum Network <support@momentumnetwork.net>

Jul 27, 2026, 10:10 PM

New

Re: [Sun Soft Inc] Re: Campaign

Thank you On 27.7.2026 04:01 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529751) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft In

Saima Chaudhury - COO <saima.c@gng.community>

Jul 27, 2026, 9:00 PM

New

Re: [Sun Soft Inc] Re: Token query mop up

Thank you On 27.7.2026 04:00 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft In

Saima Chaudhury - COO <saima.c@gng.community>

Jul 27, 2026, 8:59 PM

New

Review Required: Duplicate $199.99 Entries and Confusing Package Status – Flor Garcia (983418)

Hi, Please review the Package/Billing History displayed in the platform of the following customer: * Customer: Flor Garcia * Customer ID: 983418 The platform is showing two separate entries for $199.99: * 02/26/2026: $199.99 – Pai

Momentum Network <support@momentumnetwork.net>

Jul 27, 2026, 8:53 PM

New

URGENT: Missing Partner from Payroll and Pending Wallet Report

Hi, Please review this issue urgently. The following partner has $50.00 available for payment, as confirmed in her Back Office, but she is not appearing in either the Payroll or the Pending Wallet Report: * Partner: Wanda Ivette Rivera Rosado

Momentum Network <support@momentumnetwork.net>

Jul 27, 2026, 8:38 PM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage

Hi, Thank you. 1. * Remove “(Double Opt-In via Brevo)” * If the email address is already used we need a proper error message, not just a red border: “Diese E-Mail-Adresse wird bereits verwendet.” 2. If a messages is a posit

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Jul 27, 2026, 8:18 PM

New

Re: Booster Eco UI Redesign Review and Feedback Request

Hello Matthew and Team, Please find the latest APK below, which includes both Pay & Go scenarios with the Geo Tag functionality implemented. APK Link: https://sendgb.com/pf7IDb5CK1R Kindly review the app and share your feedback. If everything loo

QAG <qag@sunsoftny.com>

Jul 27, 2026, 8:03 PM

New

Re: [Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books

Hi, Your understanding is correct. Please proceed with the implementation as described. Thank you. El lun, 27 jul 2026 a la(s) 6:23 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above thi

Momentum Network <support@momentumnetwork.net>

Jul 27, 2026, 7:53 PM

New

Re: [Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record

Unable to Verify eSign for Existing Partners Hi, Thank you for the update. I have not been able to verify this functionality for existing partners because the eSign section and the updated documents are not appearing in their User Dashboard. P

Momentum Network <support@momentumnetwork.net>

Jul 27, 2026, 7:50 PM

New

Re: Booster Eco UI Redesign Review and Feedback Request

Hello Matthew and Team, Please find the latest APK below, which includes both Pay & Go scenarios with the Geo Tag functionality implemented. APK Link: https://sendgb.com/pf7IDb5CK1R Kindly review the app and share your feedback. If everything loo

QAG <qag@sunsoftny.com>

Jul 27, 2026, 6:25 PM

New

Re: Booster Eco UI Redesign Review and Feedback Request

Hello Matthew and Team, Please find the latest APK below, which includes both Pay & Go scenarios with the Geo Tag functionality implemented. APK Link: https://sendgb.com/pf7IDb5CK1R Kindly review the app and share your feedback. If everything lo

QAG <qag@sunsoftny.com>

Jul 27, 2026, 6:25 PM

New

Re: Booster Eco UI Redesign Review and Feedback Request

Hello Matthew and team, Please find the new updated APK with Pay & Go both secanaaroios implemented with Geo Tag, kindly check and give your feedback. Link: https://sendgb.com/pf7IDb5CK1R Kindly check the app and give your approval. We need atle

QAG <qag@sunsoftny.com>

Jul 27, 2026, 6:23 PM

New

Re: Booster Eco UI Redesign Review and Feedback Request

Hello Matthew and team, Please find the new updated APK with Pay & Go both secanaaroios implemented with Geo Tag, kindly check and give your feedback. Link: https://sendgb.com/pf7IDb5CK1R Kindly check the app and give your approval. We need atle

QAG <qag@sunsoftny.com>

Jul 27, 2026, 6:23 PM

New

Re: Booster Eco UI Redesign Review and Feedback Request

Hello Matthew and team, Please find the new updated APK with Pay & Go both secanaaroios implemented with Geo Tag, kindly check and give your feedback. Link: QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 C

QAG <qag@sunsoftny.com>

Jul 27, 2026, 6:20 PM

New

Re: Booster Eco UI Redesign Review and Feedback Request

Hello Matthew and team, Please find the new updated QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 25, 2026, at 10:01, QAG <qag@sunsoftny.com>

QAG <qag@sunsoftny.com>

Jul 27, 2026, 6:19 PM

New

Ticket: 1069729194 – User: queenazinwi – ID: 001.000.003.121– Unpaid referral commissions review for downline kenzhilda

Hi Team, Please check the following case: Username: queenazinwi ID: 001.000.003.121 Ticket Number: 1069729194 Issue Summary: The user reported that she has not received referral commissions for a direct downline member who signed up as an affiliate,

Jose Genovese <jose.genovese@booster.eco>

Jul 27, 2026, 6:12 PM

New

Ticket #1810891974 - User ID: 031.000.000.003 (MarleyEPI8) - Detailed Leadership Feedback & Product Inquiries for Ignite AI Image Generation

Hi Team, Please review product feedback and technical questions submitted by a key leader/shareholder regarding Ignite's image generation capabilities: * Username: MarleyEPI8 * User ID: 031.000.000.003 * Ticket Number: 1810891974 *

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 27, 2026, 6:07 PM

New

netsoft.ny, catch up on moments you've missed

abrokecollegekid , _unfiltered_moments__ and others posted something new. Catch up on Instagram abrokecollegekid, _unfiltered_moments__ and others posted something new. Open Instagram 1 You have 1 notification you may not have seen.

abrokecollegekid on Instagram <posts-recaps@mail.instagram.com>

Jul 27, 2026, 5:47 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202529797) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Jul 27, 2026, 5:27 PM

New

Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Dear Team, Please find the email confirmation from client regarding the fast start module. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded

QAG <qag@sunsoftny.com>

Jul 27, 2026, 5:26 PM

New

Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Dear Team, Please find the email confirmation from client regarding the fast start module. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded

QAG <qag@sunsoftny.com>

Jul 27, 2026, 5:26 PM

New

Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Dear Team, Please find the email confirmation from client regarding the fast start module. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarde

QAG <qag@sunsoftny.com>

Jul 27, 2026, 5:22 PM

New

Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Dear Team, Please find the email confirmation from client regarding the fast start module. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwa

QAG <qag@sunsoftny.com>

Jul 27, 2026, 5:22 PM

New

Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Dear Team, Please find the email confirmation from client regarding the QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: Fr

QAG <qag@sunsoftny.com>

Jul 27, 2026, 5:19 PM

New

Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Dear Team, Please find the email confirmation from cl QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <

QAG <qag@sunsoftny.com>

Jul 27, 2026, 5:19 PM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, As requested, we have restored your Admin Back Office access in good faith. We trust that the banking issue related to the subscription transfer, which has been pending since July 3, will be resolved shortly. To help avoid similar del

Abigail <abigail@sunsoftny.com>

Jul 27, 2026, 5:16 PM

New

Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Dear Team, Please QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subjec

QAG <qag@sunsoftny.com>

Jul 27, 2026, 5:07 PM

New

Ticket: 1554548729 – User: ayshajawneh – ID: 001.000.004.817 – Registration link redirect, login failure, and missing UAE currency for KYC

Hi Team, Please check the following case: Username: ayshajawneh ID: 001.000.004.817 Ticket Number: 1554548729 Issue Summary: The user reported issues with team sign-ups under her replicated link. Specifically, new referrals are redirected straight to

Jose Genovese <jose.genovese@booster.eco>

Jul 27, 2026, 4:46 PM

New

Urgent Recurring Issue – Brand Store BTEC Order Missing Career Points and Order History | wjmullen | ID 001.000.000.154

Hello Team, We need your urgent attention regarding a recurring issue with Brand Store purchases paid using BTEC Tokens. This same issue was previously reported and was marked as resolved. However, we now have another confirmed case showing that the pro

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 27, 2026, 4:33 PM

New

Re: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hello, Good place to start for sure. Thanks Please go live July 31 Midnight going into Aug 1. If not possible last day of month as late as possible will help. Thank you again ________________________________ From: QAG <qag@sunsoftny.com> Sen

Matt Swanson <matthew.swanson@booster.eco>

Jul 27, 2026, 4:32 PM

New

Subject: Ticket #1032023893 - User ID: 001.000.004.817 (ayshajawneh) - Ignite Speaking AI Twin / Custom Photo Upload Issue

Hi Team, Please assist with an issue regarding Ignite avatar generation for the following user: Username: ayshajawneh User ID: 001.000.004.817 Name: Isatou Ticket Number: 1032023893 Category: Ignite / AI Twin Generation Date Reported:

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 27, 2026, 4:28 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage

##- Please type your reply above this line -## Your request (202529758) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 12:12 EDT Hi, Kindly review the latest up

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 4:12 PM

New

Subject: Ticket #662936428 - User ID: 001.000.000.095 (CaptainKen) - Recurring "Session Timed Out" Error on E-Gift Card Checkout

Hi Team, Please assist with an ongoing checkout error for the following user: Username: CaptainKen User ID: 001.000.000.095 Ticket Number: 662936428 Category: Gift Cards / Payment Session Timeout Date Reported: 07/27/2026 Issue Details: Th

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 27, 2026, 4:00 PM

New

[Sun Soft Inc] Re: Turn on AMEX Option

##- Please type your reply above this line -## Your request (202529784) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:56 EDT HI, Thank you for reporting thi

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 3:56 PM

New

[Sun Soft Inc] Re: Ticket # 2130894731 – User: yakwar / Yvonne Akwar – ID: 001.000.002.879 – Issue: E-Gift Card Purchase Limit Error ($280 Amazon E-Gift)

##- Please type your reply above this line -## Your request (202529791) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:50 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 3:51 PM

New

Subject: Ticket #758341751 - User ID: 001.000.000.154 (wjmullen) - Missing 30x Points for Brand Store BTEC Purchase

Hi Team, Please assist with checking and crediting campaign points for the following user: Username: wjmullen User ID: 001.000.000.154 Ticket Number: 758341751 Category: Brand Store / Campaign Points Promotion (30x) Date Reported: 07/26/2026

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 27, 2026, 3:49 PM

New

[Sun Soft Inc] Re: Change Sponsor

##- Please type your reply above this line -## Your request (202529753) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:39 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 3:39 PM

New

Ticket # 2130894731 – User: yakwar / Yvonne Akwar – ID:  001.000.002.879 – Issue: E-Gift Card Purchase Limit Error ($280 Amazon E-Gift)

Hi Team, Please assist with an issue regarding a gift card purchase limit error for the following user: Username: yakwar Name: Yvonne Akwar USER ID: 001.000.002.879 Ticket Number: 2130894731 Category: Payment Issue / E-Gift Card Purchase D

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 27, 2026, 3:28 PM

New

Re: [Sun Soft Inc] Re: Change Sponsor

Please change that highlighted transaction to Monica Rojas. It was entered under Angela in error. On Mon, Jul 27, 2026 at 11:10 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Yo

Chad Osborne <chad@callitclosed.com>

Jul 27, 2026, 3:21 PM

New

[Sun Soft Inc] Re: order 37932

##- Please type your reply above this line -## Your request (202529789) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:11 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 3:11 PM

New

[Sun Soft Inc] Re: Change Sponsor

##- Please type your reply above this line -## Your request (202529753) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:10 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 3:10 PM

New

[Sun Soft Inc] Re: 37968 order

##- Please type your reply above this line -## Your request (202529788) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:07 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 3:07 PM

New

[Sun Soft Inc] Re: Affiliate Back Office_Booster Career Card Redesign Request

##- Please type your reply above this line -## Your request (202529765) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:06 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 3:06 PM

New

[Sun Soft Inc] Re: Campaign

##- Please type your reply above this line -## Your request (202529751) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:01 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 3:01 PM

New

[Sun Soft Inc] Re: Token query mop up

##- Please type your reply above this line -## Your request (202529790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:00 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 3:00 PM

New

Re: [Sun Soft Inc] Re: 37968 order

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 27., H, 15:40): ##- Please type your reply above this line -## Your request (202529788) has be

István Ringhoffer <ringi.teszt@gmail.com>

Jul 27, 2026, 2:41 PM

New

Re: [Sun Soft Inc] Re: Turn on AMEX Option

Thank you! We are experiencing another issue. When this agent is trying to submit her information and make payment, she is getting this notice and it will not submit. Please advise. Information About Brokers Services Consumer Protection Notice

Ashley Sotomayor <ashley@callitclosed.com>

Jul 27, 2026, 2:11 PM

New

Re: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hello Matthew, We are pleased to inform you that the Fast Start Bonus module has been completed and deployed to the staging environment. Please find the attached report for your review. Kindly verify the implementation and share your approval. Upon

QAG <qag@sunsoftny.com>

Jul 27, 2026, 1:55 PM

New

Re: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hello Matthew, We are pleased to inform you that we have completed the Fast Start bonus modules in staging. Please find the attached report. Based on your approval we can move this to live. Thank You. QAG Team Delivery Support Group, O:

QAG <qag@sunsoftny.com>

Jul 27, 2026, 1:55 PM

New

Re: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hello Matthew, We are pleased to inform you that we have completed the Fast Start bonus modules in QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 O

QAG <qag@sunsoftny.com>

Jul 27, 2026, 1:54 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sending the attachment again. We have reviewed the assessment and addressed the applicable changes. Please find the attached updated report along with the latest APK at the link below. APK Link: https://sendgb.com/RZ9Ac5

QAG <qag@sunsoftny.com>

Jul 27, 2026, 1:44 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sending the attachment again. We have reviewed the assessment and addressed the applicable changes. Please find the attached updated report along with the latest APK at the link below. APK Link: Kindly review the up

QAG <qag@sunsoftny.com>

Jul 27, 2026, 1:42 PM

New

[Sun Soft Inc] Re: 37968 order

##- Please type your reply above this line -## Your request (202529788) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 09:40 EDT HI, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 1:40 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sending the attachment again. We have reviewed the assessment and addressed the applicable changes. Please find the attached updated report along with the latest APK at the link below. APK Link: Kindly review the up

QAG <qag@sunsoftny.com>

Jul 27, 2026, 1:40 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sending the attachment again. We have reviewed and updated the changes. Please find the attached report and the new version of APK in below link. Kindly check and give your feedback. Thank You. QAG Team Delivery Sup

QAG <qag@sunsoftny.com>

Jul 27, 2026, 1:39 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for sending the attachment again. We have reviewed and updated the changes. Please find the attached report and the new version of APK in below link. Kindly check and give your feedback. T QAG Team Delivery Support Group,

QAG <qag@sunsoftny.com>

Jul 27, 2026, 1:39 PM

New

Token query mop up

Hi team; Can you please look into the following: I have purchased the NFT $400 on 19/Jul.This is a gift voucher made by May 9th. Please give me a total of 6315 tokens for P2. 4210 tokens are missing. 🆔mochico1974 KLEWY3XAG3 -- Yours since

Saima Chaudhury - COO <saima.c@gng.community>

Jul 27, 2026, 12:45 PM

New

Re: [Sun Soft Inc] Re: Campaign

Apologies, I had the wrong percentages please see the corrected version and which columns to use. Thanks Saima On 27.7.2026 08:35 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your req

Saima Chaudhury - COO <saima.c@gng.community>

Jul 27, 2026, 12:43 PM

New

[Sun Soft Inc] Re: query from community member

##- Please type your reply above this line -## Your request (202529764) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 08:42 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 12:42 PM

New

Re: [Sun Soft Inc] Re: query from community member

Thank you On 27.7.2026 08:22 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529764) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft In

Saima Chaudhury - COO <saima.c@gng.community>

Jul 27, 2026, 12:33 PM

New

[Sun Soft Inc] Re: Updates to the Career page in the affiliate backoffice.

##- Please type your reply above this line -## Your request (202529738) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 07:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 11:27 AM

New

[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record

##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 06:34 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 10:35 AM

New

[Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books

##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 06:23 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 10:23 AM

New

[Sun Soft Inc] Re: Detailed Functional Requirements – Momentum Mentor Academy Book Reading, Quiz & Certification Module (Spanish Launch)

##- Please type your reply above this line -## Your request (202529736) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 06:15 EDT Hi, Thank you for providing the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 10:15 AM

New

[Sun Soft Inc] Re: Clarification Needed – Momentum Mentor Academy Content Management and Playback Functionality

##- Please type your reply above this line -## Your request (202529735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 06:08 EDT Hi, Thank you for sharing the d

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 10:08 AM

New

[Sun Soft Inc] Re: Token Referral Commission Page – Academy Video, Q&A & Terms & Conditions

##- Please type your reply above this line -## Your request (202529747) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 05:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 9:55 AM

New

[Sun Soft Inc] Re: PRIORITY #1 – Urgent Yacht Contest Points Synchronization Issue

##- Please type your reply above this line -## Your request (202529786) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 04:37 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 8:37 AM

New

[Sun Soft Inc] Re: Urgent Investigation Required – Incorrect AMB5 Membership Cancellations

##- Please type your reply above this line -## Your request (202529728) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 04:35 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 8:36 AM

New

order 37932

I can't find this user either: https://naturalpetcaresystem.com/wp-admin/post.php?post=37932&action=edit Why aren't these users being added to the admin panel? Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Jul 27, 2026, 8:20 AM

New

[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record

##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 04:08 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 8:08 AM

New

37968 order

Hi @Support Team - Sun Soft Inc User not found: https://naturalpetcaresystem.com/wp-admin/post.php?post=37968&action=edit Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Jul 27, 2026, 8:07 AM

New

[Sun Soft Inc] Re: Ticket # 117494335 – User: NealSalvino – ID: 001.000.000.712 – Issue: Missing Items in Brand Store Delivery

##- Please type your reply above this line -## Your request (202529767) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 04:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 8:07 AM

New

[Sun Soft Inc] Re: Ticket # 917861624 – User: cipniky – ID: 044.000.000.042 – Issue: Active Booster Ignite Paid Account Redirecting to /account-suspended

##- Please type your reply above this line -## Your request (202529768) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 03:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 7:38 AM

New

[Sun Soft Inc] Re: Campaign

##- Please type your reply above this line -## Your request (202529751) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 03:35 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 7:35 AM

New

[Sun Soft Inc] Re: Ticket # 1408232466 – Username: IROCKON - USER ID: 001.000.000.923 – Request: Urgent Google Authenticator (2FA) Reset (Requested by 3rd Party Ass...

##- Please type your reply above this line -## Your request (202529771) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 03:29 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 7:29 AM

New

[Sun Soft Inc] Re: query from community member

##- Please type your reply above this line -## Your request (202529764) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 03:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 7:22 AM

New

[Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues

##- Please type your reply above this line -## Your request (202529754) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 02:34 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 6:34 AM

New

[Sun Soft Inc] Re: Admin Pool Wallet

##- Please type your reply above this line -## Your request (202529773) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 02:33 EDT Hi, Thank you for your question

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 6:33 AM

New

[Sun Soft Inc] Re: Turn on AMEX Option

##- Please type your reply above this line -## Your request (202529784) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 02:31 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 6:32 AM

New

[Sun Soft Inc] Re: Assistance Identifying a $99.99 Chargeback

##- Please type your reply above this line -## Your request (202529785) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 01:24 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 5:24 AM

New

[Sun Soft Inc] Re: Change of Sponsor

##- Please type your reply above this line -## Your request (202529772) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 01:11 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 27, 2026, 5:11 AM

New

PRIORITY #1 – Urgent Yacht Contest Points Synchronization Issue

Dear Team, This issue requires immediate attention and must be treated as Priority #1. I have manually added points to several partners participating in the Yacht Contest through the report that was previously created for this purpose. This is the r

Momentum Network <support@momentumnetwork.net>

Jul 27, 2026, 2:51 AM

New

Assistance Identifying a $99.99 Chargeback

Dear Team, I need your assistance identifying the person associated with the chargeback shown in the attached screenshot. The available transaction details are as follows: * Chargeback date: July 23, 2026, at 2:20 a.m. EDT * Transaction

Momentum Network <support@momentumnetwork.net>

Jul 27, 2026, 2:26 AM

New

Turn on AMEX Option

Hi team! We need to allow an agent to use AMEX as a form of payment. I have activated it in authorize.net but we have not turned it on in the back office. Can you please do this for us. Please do not remove the notice that we have on the payment s

Ashley Sotomayor <ashley@callitclosed.com>

Jul 26, 2026, 10:11 PM

New

Summer deals at PNGVN 💰

Make the most of summer with PNGVN community summertime deals; shine brighter with silver and gold bundles. Let's go PNGVN's... View online version It's all in the numbers Summer deals at PNGVN 💰 日本語訳は下記をご覧ください Dear Steve, Make the most o

PNGVN Family <news@gng.community>

Jul 26, 2026, 8:57 PM

New

UI Enhancement Request – Shopper Sign In Screen Refresh

Hi Team, As we continue refining the new Shopper and Merchant UI/UX, I'd like to request an update to the Shopper Sign In Screen so it better aligns with the overall redesign and refreshed user experience. I've attached a mockup for reference that illus

Matt Swanson <matthew.swanson@booster.eco>

Jul 26, 2026, 12:45 PM

New

High Priority: Registration Flow UX Issue After "Watch Presentation"

Hi Team, I wanted to bring a significant UX issue to your attention regarding the current registration link flow, as I believe it could have a direct impact on our registration conversion rate and overall member acquisition. I've attached screenshots fo

Matt Swanson <matthew.swanson@booster.eco>

Jul 26, 2026, 9:51 AM

New

Re: URGENT Changes to Landingpage

Hi, Please move the page https://mira-scotty.com/home-landing-mockup/ as the Startpage so this new design is under https://mira-scotty.com/ And the reflinks must then be https://mira-scotty.com/ab123456 1. This must scroll also to the regform,

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Jul 25, 2026, 5:22 PM

New

Re: [Sun Soft Inc] Re: Admin Pool Wallet

Is this something I need to contact Skyslope about or does the API need to be reset/resynced perhaps? On Sat, Jul 25, 2026 at 3:20 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -##

Chad Osborne <chad@callitclosed.com>

Jul 25, 2026, 2:52 PM

New

Re: [Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues

I will just make the change manually for this one. Thank you for confirming the mapping is set up correctly moving forward. On Sat, Jul 25, 2026 at 3:19 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply

Chad Osborne <chad@callitclosed.com>

Jul 25, 2026, 2:52 PM

New

Re: [Sun Soft Inc] Re: Change of Sponsor

Yes, it's correct. On Sat, Jul 25, 2026 at 3:21 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202529772) has been updated. To add additional comments, reply to th

Chad Osborne <chad@callitclosed.com>

Jul 25, 2026, 2:49 PM

New

Re: Booster Eco UI Redesign Review and Feedback Request

Hello Matthew, Thank you for sharing the new changes. We will review the requirements and confirm whether they can be completed before the launch, as we are currently working on several other items. Meanwhile, we have completed the mobile app UI/

QAG <qag@sunsoftny.com>

Jul 25, 2026, 2:01 PM

New

Re: Booster Eco UI Redesign Review and Feedback Request

Hello Matthew, Thank You for sharing the new changes. We will review and let you know that if we can able to complete this before launch as already other items we are weorkong on it. Meanwhile we have completed the mobile app ux&ui revap on the ombile

QAG <qag@sunsoftny.com>

Jul 25, 2026, 2:00 PM

New

Re: Booster Eco UI Redesign Review and Feedback Request

Hello Matthew, Thank You for sharing the new changes. We will review and let you know that if we can able to complete this before launch as already other items we are weorkong on it. Meanwhile we have completed the mobile app ux&ui revap on the ombile

QAG <qag@sunsoftny.com>

Jul 25, 2026, 1:58 PM

New

Re: Pay & Go Geo-Tagging and Verification Flow

Hello Matthew, Thank you for your reply. Please find the video in the below link. as of now this is the the approch configuted on the mobile app and we have build the apk which is expected to be shared with you by eod today. Video link: https://sen

QAG <qag@sunsoftny.com>

Jul 25, 2026, 1:50 PM

New

Re: Pay & Go Geo-Tagging and Verification Flow

Hello Matthew, Thank you for your reply. Video link: Cheerfully Yours, QAG Team 100 Church street, 8th Floor, Manhattan, New York NY 10007 ------ Original Message ------ From "Matt Swanson" <matthew.swanson@booster.eco> To "QAG" <q

QAG <qag@sunsoftny.com>

Jul 25, 2026, 1:48 PM

New

[Sun Soft Inc] Re: Change of Sponsor

##- Please type your reply above this line -## Your request (202529772) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 25, 2026, 06:21 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 25, 2026, 10:21 AM

New

[Sun Soft Inc] Re: Admin Pool Wallet

##- Please type your reply above this line -## Your request (202529773) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 25, 2026, 06:20 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 25, 2026, 10:20 AM

New

[Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues

##- Please type your reply above this line -## Your request (202529754) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 25, 2026, 06:19 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 25, 2026, 10:19 AM

New

Re: [Sun Soft Inc] Re: Campaign

Please find distribution numbers for PNGVN 2 at 20 cents. Thank you Saima On 24.7.2026 04:33 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529751) has been updated. To add

Saima Chaudhury - COO <saima.c@gng.community>

Jul 25, 2026, 9:42 AM

New

Re: query from community member

Hi team; Please see the additional comment regarding the query below: It appears that the figures in the Back Office have been corrected, but the numbers are still incorrect. The correct accumulated commission figures are as follows: 🆔 hokuho

Saima Chaudhury - COO <saima.c@gng.community>

Jul 25, 2026, 9:22 AM

New

Required Redesign and Functionality – Discounted Credit Monitoring Service

Hi Development Team, We need to redesign and restructure the Discounted Credit Monitoring service within the MAC platform. Please use the attached mockups as the primary visual and functional reference. They show how the service should look before a

Momentum Network <support@momentumnetwork.net>

Jul 25, 2026, 4:13 AM

New

Debt Relief Guidance Program – Required Functionality and Redesign

Hello Team, Please redesign and update the Debt Relief Guidance Program in the MAC platform according to the attached reference images and the functional requirements below. This service is not intended to display every negative credit factor or eve

Momentum Network <support@momentumnetwork.net>

Jul 25, 2026, 3:46 AM

New

Credit Builder Blueprint Redesign and Sequential Course Functionality

Hello Team, Please redesign and update the Credit Builder Blueprint service in the MAC platform according to the attached reference images. This service will function as a complete educational course composed of AI-generated videos. The course shoul

Momentum Network <support@momentumnetwork.net>

Jul 25, 2026, 3:01 AM

New

Required Updates to the MAC Credit Optimization Service

Hello Team, Please update the Credit Optimization section of the MAC platform according to the attached reference images. The new design should follow the layout, organization, colors, and modern visual style shown in those images while preserving all

Momentum Network <support@momentumnetwork.net>

Jul 25, 2026, 2:43 AM

New

Credit Analysis Service Redesign Request

Hello Team, We need to redesign and reorganize the Credit Analysis service on the MAC platform. I have attached three images to this email that should be used as the primary visual and structural references for the implementation. Because this servi

Momentum Network <support@momentumnetwork.net>

Jul 25, 2026, 2:17 AM

New

Payment Tab Redesign Request

Hello Team, We need to update the design and organization of the Payment tab on the MAC platform. I have attached an image to this email that should be used as the primary visual reference for the implementation. Please replicate the attached design

Momentum Network <support@momentumnetwork.net>

Jul 25, 2026, 1:59 AM

New

My Profile Tab Redesign Request

Hello Team, We need to update the design and organization of the My Profile tab on the MAC platform. I have attached an image to this email that should be used as the primary visual reference for this change. Please replicate the attached design as

Momentum Network <support@momentumnetwork.net>

Jul 25, 2026, 1:54 AM

New

MAC Dashboard Redesign Request

Hello Team, We need to update the design of the main Dashboard on the MAC platform. I have attached an image to this email with the proposed design, which should be used as the primary visual reference for this update. Please replicate the attached

Momentum Network <support@momentumnetwork.net>

Jul 25, 2026, 1:46 AM

New

Admin Pool Wallet

Back on April 28, 2026, you completed the addition of the NC - North and NC - South designations for the $35 Broker Review Fee. That data has been coming over from Skyslope since that date, but the admin pool wallet for both is still $0 and all the broker

Chad Osborne <chad@callitclosed.com>

Jul 24, 2026, 11:39 PM

New

Re: [Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues

See attached. This report was just pulled and it still shows James Kelly, NO RANK, as due $35 in revenue share. First, he should not be on the report at all, Second, he is not due any rev share OR broker review fee, which this appears to be. All Broker Re

Chad Osborne <chad@callitclosed.com>

Jul 24, 2026, 11:09 PM

New

Re: [Sun Soft Inc] Re: Ticket: 414853532 – User: joellambert – ID: 001.000.000.020 – Technical verification of shipment status and purchase history based on user attachments

Hi Team, Please check the following updates: The user states that he has not received any shipping confirmation email or tracking updates (checked inbox and spam folders). Furthermore, when attempting to track the package via the provided link, it displ

Jose Genovese <jose.genovese@booster.eco>

Jul 24, 2026, 10:48 PM

New

Re: [Sun Soft Inc] Re: Change Sponsor

Yes, this looks correct. On Fri, Jul 24, 2026 at 12:59 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202529753) has been updated. To add additional comments, repl

Chad Osborne <chad@callitclosed.com>

Jul 24, 2026, 9:56 PM

New

Re: [Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues

Ok, that is correct. Thank you, On Fri, Jul 24, 2026 at 12:03 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202529754) has been updated. To add additional comm

Chad Osborne <chad@callitclosed.com>

Jul 24, 2026, 9:54 PM

New

Re: [Sun Soft Inc] Re: Change of Sponsor

Yes, this is correct, however I missed one. Sean Hartley also needs to be moved directly under Nick Davis On Fri, Jul 24, 2026 at 12:38 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -

Chad Osborne <chad@callitclosed.com>

Jul 24, 2026, 9:49 PM

New

Re: [Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record

Hi, Yes, everything looks good. Please proceed with the implementation. Thank you. El jue, 23 jul 2026 a la(s) 1:15 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Yo

Momentum Network <support@momentumnetwork.net>

Jul 24, 2026, 9:48 PM

New

Re: Updates to the Career page in the affiliate backoffice.

Hi! I just wanted to make sure something wasn't overlooked. I noticed that you've updated the videos and all the other documents on the Career page, but it looks like the design for the "How Many Coins Are Missing" section has not been updated yet.

Matt Ferk <Matt.Ferk@booster.eco>

Jul 24, 2026, 7:56 PM

New

Re: [Sun Soft Inc] Re: Token Referral Commission Page – Academy Video, Q&A & Terms & Conditions

Hi! After checking the latest updates on the TRC page, we noticed that, for some unknown reason, there are two separator lines in the Q&A section instead of just one, as shown on all the other Q&A pages. Please remove the extra line, as it looks inc

Matt Ferk <Matt.Ferk@booster.eco>

Jul 24, 2026, 7:49 PM

New

[Sun Soft Inc] Re: Change of Sponsor

##- Please type your reply above this line -## Your request (202529772) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 15:38 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 7:38 PM

New

[Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues

##- Please type your reply above this line -## Your request (202529754) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 15:03 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 7:04 PM

New

Change of Sponsor

Please see attached and make the requested changes. -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.callitclosed.com W: www.joincallitclosed.com

Chad Osborne <chad@callitclosed.com>

Jul 24, 2026, 6:38 PM

New

Re: [Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues

When I pull the Revenue Share and Pool Commission report, there are still some discrepancies. For example, my name, Chad Osborne, shows rank FLA2 and the amount shown is $7,132, but my rank should be CB and the Admin Pool Wallet shows the amount as $6,012

Chad Osborne <chad@callitclosed.com>

Jul 24, 2026, 6:22 PM

New

Ticket # 1408232466 – Username: IROCKON - USER ID: 001.000.000.923 – Request: Urgent Google Authenticator (2FA) Reset (Requested by 3rd Party Assisting User)

Hi Team, Please assist with a 2FA reset request for the following user: Username: IROCKON Name: Donna Linardo Email: gweeee1@aol.com Ticket Number: 1408232466 User ID: 001.000.000.923 Category: Account Security / 2FA Reset Date Reported:

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 24, 2026, 5:49 PM

New

Ticket: 1243926676 – User: nbbasolutionz – ID: 011.000.000.633 – Cashback calculation discrepancy for Merchant Satin Creation

Hi Team, Please check the following case: * Username: nbbasolutionz * ID: 011.000.000.633 * Ticket Number: 1243926676 * Issue Summary: The user reported a cashback calculation discrepancy for Merchant "Satin Creation" involvin

Jose Genovese <jose.genovese@booster.eco>

Jul 24, 2026, 5:19 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage

##- Please type your reply above this line -## Your request (202529758) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 12:38 EDT Hi, Kindly review the latest up

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 4:38 PM

New

[Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues

##- Please type your reply above this line -## Your request (202529754) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 12:30 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 4:30 PM

New

Re: [Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required

Hi Team, Please find attached a viable copy of the assessment tied to yesterday's email. Thank you! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, July 23, 2026 4:22 AM To: Bric

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 24, 2026, 4:14 PM

New

[Sun Soft Inc] Re: Hero Banner Alignment with Updated Affiliate Dashboard Design

##- Please type your reply above this line -## Your request (202529766) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 12:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 4:13 PM

New

[Sun Soft Inc] Re: July Super Month Extension

##- Please type your reply above this line -## Your request (202529763) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 12:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 4:13 PM

New

Re: [Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues

The attached report is totally incorrect. It appears to be showing commissions received, NOT revenue share. On Thu, Jul 23, 2026 at 8:50 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line

Chad Osborne <chad@callitclosed.com>

Jul 24, 2026, 4:10 PM

New

Ticket # 405455188 – User: philipbayaca – ID: 001.000.006.694 – Inquiry: Partner Restaurant Sales Eligibility & SVC Formula Breakdown (Levels 1-10)

Hi Team, Please assist with a financial/business logic inquiry regarding Sales Volume Commission (SVC) for the following user: Username: philipbayaca User ID: 001.000.006.694 Ticket Number: 405455188 Category: General / SVC Sales Volume Commission

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 24, 2026, 4:00 PM

New

Re: Booster Companion Mobile App

Hello Bric, Thank you for resending the attachment. We have received it successfully and will review the updated assessment in detail. We will evaluate the observations and share our responses and progress updates accordingly. Thank you. \ QA

QAG <qag@sunsoftny.com>

Jul 24, 2026, 3:58 PM

New

Re: Booster Companion Mobile App

Hi Team, I apologize for the inconvenience and thank you for all your recent work. While I figure out what happened with the attachment, please find it attached again in this message. Thank you, I'll remain attentive. ___________________________

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 24, 2026, 3:52 PM

New

Ticket # 917861624 – User: cipniky – ID: 044.000.000.042 – Issue: Active Booster Ignite Paid Account Redirecting to /account-suspended

Hi Team, Please assist with an urgent account status/activation issue for the following user: Username: cipniky User ID: 044.000.000.042 Ticket Number: 917861624 Category: Ignite / Account Suspended Date Reported: 07/24/2026 Issue Details: T

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 24, 2026, 3:51 PM

New

Ticket # 117494335 – User: NealSalvino – ID: 001.000.000.712 – Issue: Missing Items in Brand Store Delivery

Hi Team, Please assist with a fulfillment issue regarding a missing merchandise order for the following user: Username: NealSalvino User ID: 001.000.000.712 Ticket Number: 117494335 Category: Brand Store / Missing Merch from Order Date Reported: 0

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 24, 2026, 3:47 PM

New

Re: Booster Companion Mobile App

Hello Matthew and Bric, We hope you're doing well. This is a follow-up regarding the Booster Companion App review. We have responded to all of the questions raised by Bric in the previous discussion. We wanted to check if there are any additional

QAG <qag@sunsoftny.com>

Jul 24, 2026, 3:41 PM

New

Re: Booster Companion Mobile App

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 16:23, QAG <qag@sunsoftny.com> wrote: Hello Bric, We hope this email finds y

QAG <qag@sunsoftny.com>

Jul 24, 2026, 3:40 PM

New

Re: Booster Companion Mobile App

Hello Matthew and Bric, This is a follow up email on the Booster companion app. We have replied to the last questions raised by Bric. Is there any other assessments or observations pending? Please let us know. In the last ticket Bric mentioned here is

QAG <qag@sunsoftny.com>

Jul 24, 2026, 3:39 PM

New

Re: Booster Companion Mobile App

Hello Matthew and Bric, This is a follow up email on the Booster companion app. We have replied to the last questions raised by Bric. Is there any other assessments or observations pending? Please let us know. In the last ticket Bric mentioned

QAG <qag@sunsoftny.com>

Jul 24, 2026, 3:38 PM

New

Re: Booster Companion Mobile App

Hello Matthew and Bric, This is a follow up email on the Booster companion app. We have replied to the last questions raised by Bric. Is there any other assessments or observations pending? Please let us know. In the last ticket QAG Team Deli

QAG <qag@sunsoftny.com>

Jul 24, 2026, 3:36 PM

New

Re: Booster Companion Mobile App

Hello Matthew and Bric, This is a follow up email on the Booster companion app. We have replied to the last questions raised by Bric. Is there any other assessments or observations pending? Please let us know. IN the last ticket QAG Team Deli

QAG <qag@sunsoftny.com>

Jul 24, 2026, 3:35 PM

New

[Sun Soft Inc] Re: Campaign

##- Please type your reply above this line -## Your request (202529751) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 11:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 3:33 PM

New

Re: Booster Companion Mobile App

Hello Matthew and Bric, This is a follow up email on the Booster companion app. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, a

QAG <qag@sunsoftny.com>

Jul 24, 2026, 3:33 PM

New

Re: Booster Companion Mobile App

Hello Matthew and Bric, This is a QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 16:23, QAG <qag@sunsoftny.com> wrote: H

QAG <qag@sunsoftny.com>

Jul 24, 2026, 3:32 PM

New

Re: Booster Companion Mobile App

Hello Matthew and Bric, QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 16:23, QAG <qag@sunsoftny.com> wrote: Hello Bric,

QAG <qag@sunsoftny.com>

Jul 24, 2026, 3:30 PM

New

Re: Booster Companion Mobile App

Hello Matthew and Bric, Thank you QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 16:23, QAG <qag@sunsoftny.com> wrote: Hello

QAG <qag@sunsoftny.com>

Jul 24, 2026, 3:25 PM

New

Re: Pay & Go Geo-Tagging and Verification Flow

Hi everyone, Thank you for the clarification. Since these users have not yet activated Pay & Go, I completely understand that an arrival notification would not be possible. Thank you for pointing out what I missed within that scenario it's clear now. R

Matt Swanson <matthew.swanson@booster.eco>

Jul 24, 2026, 11:49 AM

New

Re: Pay & Go Geo-Tagging and Verification Flow

Hello Matthew, Thank you for sharing the updated Pay & Go concepts and for clearly outlining the experience you would like to achieve. We appreciate the direction and agree with the overall objective of keeping the journey simple, merchant-focused, and

QAG <qag@sunsoftny.com>

Jul 24, 2026, 11:22 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID 061.000.000.001

##- Please type your reply above this line -## Your request (202529760) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 07:21 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 11:21 AM

New

Fwd: Booster Eco UI Redesign Review and Feedback Request

Dear Anna, FYI Please find the feedback from the client regarding the design. Thank you. Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Re: Booster Eco UI Redesign Review and Feedback Request Date: July

QAG <qag@sunsoftny.com>

Jul 24, 2026, 11:18 AM

New

Fwd: Booster Eco UI Redesign Review and Feedback Request

Dear Anna, FYI Please find the feedback from the client regarding the design. Thank you. Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Re: Booster Eco UI Redesign Review and Feedback Request Date: July

QAG <qag@sunsoftny.com>

Jul 24, 2026, 11:18 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)

##- Please type your reply above this line -## Your request (202529759) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 07:13 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 11:13 AM

New

Re: Booster Eco UI Redesign Review and Feedback Request

Hi Team, I hope you're doing well. As part of our ongoing review of the Merchant Dashboard UI, I'd like to propose two enhancements that I believe would significantly improve the merchant experience while keeping the onboarding process simple and intuit

Matt Swanson <matthew.swanson@booster.eco>

Jul 24, 2026, 10:53 AM

New

[Sun Soft Inc] Re: Ticket #1810891974 – Ignite Subscription Showing Free Version | MarleyEPI8 | ID 031.000.000.003

##- Please type your reply above this line -## Your request (202529761) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 06:37 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 10:37 AM

New

[Sun Soft Inc] Re: Assistance Locating Ethoca Fraud Alert Transaction

##- Please type your reply above this line -## Your request (202529756) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 06:08 EDT Hi, We reviewed the transaction

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 10:08 AM

New

Hero Banner Alignment with Updated Affiliate Dashboard Design

Hi Team, I wanted to reach out regarding the recent update to the Affiliate Dashboard hero banner on the desktop browser. First, I think the new rounded corners and overall presentation are a nice improvement and give the dashboard a more modern, premiu

Matt Swanson <matthew.swanson@booster.eco>

Jul 24, 2026, 10:07 AM

New

Affiliate Back Office_Booster Career Card Redesign Request

Hi Team, I'd like to request a redesign of the Booster Career card on the Affiliate Dashboard. I've attached a reference image that better represents the direction I'd like us to explore. The attached design is intended as inspiration only and is not me

Matt Swanson <matthew.swanson@booster.eco>

Jul 24, 2026, 9:59 AM

New

query from community member

Hi team; Can you look into the following: Hello, Could you please check the following Back Office display issue? The accumulated Binary Commission figures are incorrect. (The cumulative sales volumes on the left and right sides are displayed

Saima Chaudhury - COO <saima.c@gng.community>

Jul 24, 2026, 9:12 AM

New

July Super Month Extension

Hi Team, Please leave the existing July Super Month logic in place, as we have decided to extend this promotion through August. There is no need to remove or modify the current promotional logic at this time. We'll simply update the promotional dates an

Matt Swanson <matthew.swanson@booster.eco>

Jul 24, 2026, 8:54 AM

New

[Sun Soft Inc] Re: Change Sponsor

##- Please type your reply above this line -## Your request (202529753) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 03:59 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 7:59 AM

New

[Sun Soft Inc] Re: URGENT AND IMPORTANT: Sponsorship Placement Correction – eric01 | ID 001.000.006.068

##- Please type your reply above this line -## Your request (202529762) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 03:53 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 7:53 AM

New

Re: Pay & Go Geo-Tagging and Verification Flow

Hi Team, First, I wanted to thank everyone for putting together the initial Pay & Go mobile experience concepts. They gave us a great foundation to build from and helped us visualize how the feature could be introduced within the app. After reviewing th

Matt Swanson <matthew.swanson@booster.eco>

Jul 24, 2026, 7:37 AM

New

[Sun Soft Inc] Re: Token Referral Commission Page – Academy Video, Q&A & Terms & Conditions

##- Please type your reply above this line -## Your request (202529747) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 02:57 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 24, 2026, 6:57 AM

New

The AI stack we run Cloudflare on is now yours

Every model, every agent, every dollar — all in one place  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏   Every model, every agent, every dollar — all in one place  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

Dane Knecht, CTO at Cloudflare <em@em1.cloudflare.com>

Jul 24, 2026, 5:10 AM

New

URGENT AND IMPORTANT: Sponsorship Placement Correction – eric01 | ID 001.000.006.068

Hello Team, Please urgently review and correct the sponsorship placement for the following user: Username: eric01 ID: 001.000.006.068 https://prnt.sc/1HuLFX4xYauO The user should be placed directly under the following sponsor: Sponsor Username: Styl

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 24, 2026, 1:45 AM

New

Ticket #1810891974 – Ignite Subscription Showing Free Version | MarleyEPI8 | ID 031.000.000.003

Hello Team, Please investigate the following Ignite subscription issue. Username: MarleyEPI8 ID: 031.000.000.003 Ticket Number: 1810891974 The user purchased the $19 Ignite subscription. However, when accessing Ignite through the Subscriptions sectio

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 24, 2026, 1:22 AM

New

Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID 061.000.000.001

Hello Team, Alexandra has reviewed the Career Point calculation provided and believes the applied multipliers may be incorrect. She currently has six active product subscriptions and understands that maintaining six to eight active products should quali

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 24, 2026, 1:22 AM

New

Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)

Hello Team, Alexandra has confirmed that she was successfully able to stake the 36,000 BTEC tokens. It also appears that the Smart Wallet upgrade was completed, although she was unable to capture a confirmation screenshot. She would now like clarificati

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 24, 2026, 1:03 AM

New

Re: [Sun Soft Inc] Re: Ticket # 530534122 – User: jerrodward – ID 001.000.000.043 – Booster AI Sales Agent Price Discrepancy & Product Specs Request

Hello Team, Thank you for clarifying the difference between Booster Link at $29 per month and Booster Vibe at $49 per month. However, the user’s primary question remains unanswered. Jerrod is not currently disputing the pricing difference. He is asking

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 23, 2026, 11:39 PM

New

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage

Hi, Thank you. Please make following corrections/changes: 1. Remove header, that wasn’t part of the Figma design 2. CTA texts all caps and so on 3. * MACH MIT, not MACHT MIT * Should also have CTA link 4.

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Jul 23, 2026, 9:45 PM

New

Pay & Go Geo-Tagging and Verification Flow

Hello Matthew, Please find our proposed Pay & Go geo-tagging and transaction verification approach, covering both approved scenarios. For purchases made using a Plaid-linked card, the process will be fully automated. When a shopper enters the config

QAG <qag@sunsoftny.com>

Jul 23, 2026, 8:16 PM

New

Pay & Go Geo-Tagging and Verification Flow

Hello Matthew, Please find our proposed Pay & Go geo-tagging and transaction verification approach, covering both approved scenarios. For purchases made using a Plaid-linked card, the process will be fully automated. When a shopper enters the config

QAG <qag@sunsoftny.com>

Jul 23, 2026, 8:16 PM

New

Go Affiliate Pro – First Cut Delivery (FCD)

Hello Matthew, We are pleased to release the First Cut Delivery (FCD) of the Go Affiliate Pro. Please find the attached functional flow report for your review. Kindly go through the document and share your feedback, comments, or any suggestions for

QAG <qag@sunsoftny.com>

Jul 23, 2026, 7:35 PM

New

My Organization Page – Academy Video, Q&A & Terms & Conditions

Hi Team, The next page we've reviewed in the Affiliate Back Office is the My Organization page. We've completed all of the supporting content for this page, including: * Booster Academy Video * Questions & Answers (Q&A) * Terms &

Matt Ferk <Matt.Ferk@booster.eco>

Jul 23, 2026, 7:32 PM

New

Go Affiliate Pro – First Cut Delivery (FCD)

Hello Matthew, We are pleased to release the First Cut Delivery (FCD) of the Go Affiliate Pro. Please find the attached functional flow report for your review. Kindly go through the document and share your feedback, comments, or any suggestions for

QAG <qag@sunsoftny.com>

Jul 23, 2026, 7:31 PM

New

Go Affiliate Pro – First Cut Delivery (FCD)

Hello Matthew, We are pleased to share the First Cut Delivery (FCD) of the Go Affiliate Pro. Please find the attached functional flow report for your review. Kindly go through the document and share your feedback, comments, or any suggestions for im

QAG <qag@sunsoftny.com>

Jul 23, 2026, 7:29 PM

New

Assistance Locating Ethoca Fraud Alert Transaction

Hi Team, We received an Ethoca fraud alert and need your assistance locating the corresponding transaction in Netsoft and confirming which customer or partner account it belongs to. Transaction details: * Amount: $99.99 USD * Transaction

Momentum Network <support@momentumnetwork.net>

Jul 23, 2026, 7:10 PM

New

Changelog: Text attribution and agent-assisted editing

Text attribution and agent-assisted editing July 23, 2026 Documents and project descriptions are critical context for your teams and agents. You can now edit text with Linear Agent, and use Loops to keep docs and project descriptions up-to-date. Auth

Linear <changelog@updates.linear.app>

Jul 23, 2026, 6:47 PM

New

My Earnings Page – Academy Video, Q&A & Terms & Conditions

Hi Team, The next page we've reviewed in the Affiliate Back Office is the My Earnings page. We've completed all of the supporting content for this page, including: * Booster Academy Video * Questions & Answers (Q&A) * Terms & Condit

Matt Ferk <Matt.Ferk@booster.eco>

Jul 23, 2026, 6:15 PM

New

What's new at Plaid in July

See the latest updates                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

The Plaid Team <info@email.plaid.com>

Jul 23, 2026, 4:47 PM

New

[Sun Soft Inc] Re: SVC page updates in Affiliate Backoffice

##- Please type your reply above this line -## Your request (202529746) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 12:37 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 4:37 PM

New

[Sun Soft Inc] Re: Rev Share Missing

##- Please type your reply above this line -## Your request (202529752) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 12:32 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 4:33 PM

New

[Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues

##- Please type your reply above this line -## Your request (202529754) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 11:50 EDT Hi, Thank you for reporting the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 3:50 PM

New

URGENT - Rev Share Calculation and Report Issues

Please see attached: 1) The Rev Share by Level report for June which has a long string under the "Amount" column which doesn't allow me to have the sheet calculate the amounts due. 2) The Rev Share and Pool report for June which appears to be incorr

Chad Osborne <chad@callitclosed.com>

Jul 23, 2026, 3:15 PM

New

Change Sponsor

Please change David Page's sponsor to Hoss Pratt. Also, please make sure I have the ability to make any sponsor changes at any level. Make this position and Hoss Pratt's current position retroactive to July 1 for revenue share calculations. -- Chad J.

Chad Osborne <chad@callitclosed.com>

Jul 23, 2026, 2:49 PM

New

Rev Share Missing

There is missing revenue share for Michelle Coon, user mcoon101. Since Jan 1, 2026, her report only shows $100 in February but she had 3 Tier 2 closings as well which aren't showing up, although her qualification level is FLA2 which is correct. Please adv

Chad Osborne <chad@callitclosed.com>

Jul 23, 2026, 2:42 PM

New

[Sun Soft Inc] Re: Urgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning

##- Please type your reply above this line -## Your request (202529684) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 10:24 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 2:24 PM

New

Campaign

Hi Team; We want to run a simple campaign from Monday 27th July will let you know when to close it. Double tokens on The Silver and Gold bundle Silver will be 20,000 PNGVN2 Gold will be 41,052 PNGVN2 and the usual 7,800 PNGVN1 tokens All othe

Saima Chaudhury - COO <saima.c@gng.community>

Jul 23, 2026, 1:52 PM

New

[Sun Soft Inc] Re: User Dashboard

##- Please type your reply above this line -## Your request (202529719) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 09:09 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 1:09 PM

New

RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, I hope you're doing well. I just wanted to follow up on the status of the Meta attribution validation. Could you please let us know if there has been any progress since your last update? We would also like to follow up on the registration map

Ana Bezerra <ana.bezerra@booster.eco>

Jul 23, 2026, 1:03 PM

New

Booster Eco UI Redesign Review and Feedback Request

Hello Matthew and Team, We have successfully implemented the new UI design for the Merchant, Shopper, and Community Partner platforms. We are currently working on the Wired integration requirements received recently. In the meantime, kindly review t

QAG <qag@sunsoftny.com>

Jul 23, 2026, 12:53 PM

New

Booster Eco UI Redesign Review and Feedback Request

Hello Matthew and Team, We have successfully implemented the new UI design for the Merchant, Shopper, and Community Partner platforms. We are currently working on the Wired integration requirements received recently. In the meantime, kindly review t

QAG <qag@sunsoftny.com>

Jul 23, 2026, 12:52 PM

New

[Sun Soft Inc] Re: Ticket: 414853532 – User: joellambert – ID: 001.000.000.020 – Technical verification of shipment status and purchase history based on user attachments

##- Please type your reply above this line -## Your request (202529745) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 08:44 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 12:44 PM

New

[Sun Soft Inc] Re: Ticket # 1768123135 – User: aubsal – ID: 044.000.000.059 – Inquiry: Remaining Balance for Affiliate Share Offering ($7.5M Allocation)

##- Please type your reply above this line -## Your request (202529744) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 07:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 11:34 AM

New

[Sun Soft Inc] Re: Issue - New Customer inviting borading

##- Please type your reply above this line -## Your request (202529749) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 07:28 EDT Hi, To continue investigating t

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 11:29 AM

New

[Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required

##- Please type your reply above this line -## Your request (202529672) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 06:22 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 10:22 AM

New

[Sun Soft Inc] Re: URGENT: Missing Customer Profile in NetSoft and CRC – Jose Miguel Alfaro Ayala

##- Please type your reply above this line -## Your request (202529748) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 05:58 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 9:58 AM

New

[Sun Soft Inc] Re: URGENT: Missing Customer Profile in NetSoft and CRC – Jose Miguel Alfaro Ayala

##- Please type your reply above this line -## Your request (202529748) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 05:57 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 9:57 AM

New

RE: [Sun Soft Inc] Re: User Dashboard

Hi, Thank you. 1. Please use these texts in the buttons 2. URL should be https://bo.mira-scotty.com/user/dashboard instead of https://bo.mira-scotty.com/user/team/baum Thanks, Laszlo Herzliche Grüße, László Erdős KI BUSINESS ACCELE

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Jul 23, 2026, 9:52 AM

New

Make big progress in small moments with Microsoft 365 Copilot

​​ ​ Get quick answers, summarize files, and rewrite with confidence — wherever work takes you. Make big progress in small moments with Microsoft 365 Copilot Microsoft 365 Copilot helps you get quick answers, summarize files, turn images into notes,

Microsoft 365 Copilot <m365copilotupdates@microsoft.com>

Jul 23, 2026, 9:18 AM

New

[Sun Soft Inc] Re: Required Updates to MAC Budgeting Tools, Credit Optimization, and SmartCredit Integration

##- Please type your reply above this line -## Your request (202529685) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 04:41 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 8:41 AM

New

Issue - New Customer inviting borading

Dear all, I got the feedback, that new partners cannot be invited nor boarded anymore. ReginaLeibetseder wrote me, that she was trying to invite a new partner, but unfortunately the invitation link nor using the formular did work. No idea what ist he r

info@wenuraswitzerland.com <info@wenuraswitzerland.com>

Jul 23, 2026, 8:17 AM

New

[Sun Soft Inc] Re: Ticket: 2078961192 – User: TheRainMaker– ID: 001.000.000.040 – Recurring error message when purchasing eGift Cards after clicking Buy Now

##- Please type your reply above this line -## Your request (202529734) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 04:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 8:03 AM

New

Re: [Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required

Hello! Thank you very much for this. Here's the updated assessment. Please check and update accordingly as fast as possible. We also need confirmation on the following: 1. Can existing Booster affiliates and shoppers log in to the Companion u

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 23, 2026, 6:23 AM

New

[Sun Soft Inc] Re: Urgent: Crypto Payout Issue – Please Investigate ASAP

##- Please type your reply above this line -## Your request (202529724) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 02:12 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 6:12 AM

New

[Sun Soft Inc] Re: Wenura - Invoice Branding

##- Please type your reply above this line -## Your request (202529723) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 01:38 EDT Hi, Thank you for the clarifica

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 5:38 AM

New

[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record

##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 01:15 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 23, 2026, 5:15 AM

New

URGENT: Missing Customer Profile in NetSoft and CRC – Jose Miguel Alfaro Ayala

Hello Team, Jose Miguel Alfaro Ayala enrolled as a new customer on July 11, 2026, and his $99.99 payment was successfully approved. However, his profile does not appear in either NetSoft or CRC. Please create and activate his customer profile in bot

Momentum Network <support@momentumnetwork.net>

Jul 23, 2026, 12:15 AM

New

Token Referral Commission Page – Academy Video, Q&A & Terms & Conditions

Hi Team! The next page we've completed is the Token Referral Commission subpage under the Compensation Plan. We've finished reviewing the page and have created all of the supporting materials, including: * Booster Academy Video * Questio

Matt Ferk <Matt.Ferk@booster.eco>

Jul 22, 2026, 9:37 PM

New

SocketLabs - Important Billing Updates

As part of SocketLabs joining Infobip, we would like to inform you about important administrative updates to billing and payments. None of these affect your service, your account, or your current SocketLabs setup. This is only about how invoices and payme

SocketLabs <team@socketlabs.com>

Jul 22, 2026, 8:38 PM

New

SVC page updates in Affiliate Backoffice

i Team! The next page we've completed is the Shopping Volume Commission (SVC) page under the Compensation Plan. Using the link below, you can download all three files: * Booster Academy Video Script * Questions & Answers (Q&A) * Term

Matt Ferk <Matt.Ferk@booster.eco>

Jul 22, 2026, 8:29 PM

New

Re: [Sun Soft Inc] Re: Urgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning

Urgent: SmartCredit and MAC Data Inconsistencies Still Persist Hi, There are still data inconsistencies between the MAC platform and SmartCredit. Using Kevin Velazquez’s account (Customer ID: 723515) as an example, MAC currently displays a total

Momentum Network <support@momentumnetwork.net>

Jul 22, 2026, 7:59 PM

New

Re: [Sun Soft Inc] Re: Urgent Investigation Required – Incorrect AMB5 Membership Cancellations

Hi, I need your team to urgently conduct a complete, partner-by-partner audit of every partner who enrolled using the AMB5 discount code. For each partner, please verify the following: * Whether their recurring subscription was created and re

Momentum Network <support@momentumnetwork.net>

Jul 22, 2026, 7:30 PM

New

Re: [Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record

Hi, Thank you for the update. Could you please confirm whether the updated Terms & Conditions acceptance will be displayed again to all existing partners so they can review and accept the documents, or if this functionality will apply only to new pa

Momentum Network <support@momentumnetwork.net>

Jul 22, 2026, 7:02 PM

New

Re: [Sun Soft Inc] Re: Urgent: Crypto Payout Issue – Please Investigate ASAP

Ana has verified the info@booster.eco email address, and I tried logging in again. Unfortunately, I'm still not receiving the OTP verification code. From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Wednesday, July 22, 2026 at

Matt Ferk <Matt.Ferk@booster.eco>

Jul 22, 2026, 5:40 PM

New

Ticket: 414853532 – User: joellambert – ID: 001.000.000.020 – Technical verification of shipment status and purchase history based on user attachments

Hi Team, Please check the following case: * Username: joellambert * ID: 001.000.000.020 * Ticket Number: 414853532 * Issue Summary: The user has provided the requested confirmation screenshots regarding an email and purchase history

Jose Genovese <jose.genovese@booster.eco>

Jul 22, 2026, 4:28 PM

New

Fwd: [Transistor Software] Order Confirmation: Order #16896

Dear Anna, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Transistor Software <info@transistorsof

QAG <qag@sunsoftny.com>

Jul 22, 2026, 4:16 PM

New

Ticket # 1768123135 – User: aubsal – ID:  044.000.000.059 – Inquiry: Remaining Balance for Affiliate Share Offering ($7.5M Allocation)

Hi Team, Please assist with a technical/business inquiry regarding the Affiliate Share Offering for the following user: Username: aubsal User ID: 044.000.000.059 Ticket Number: 1768123135 Category: Affiliate Platform / Share Offering Date Repor

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 22, 2026, 4:01 PM

New

[Sun Soft Inc] Re: User Dashboard

##- Please type your reply above this line -## Your request (202529719) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 11:55 EDT Hi, We have completed the reque

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 3:55 PM

New

[Sun Soft Inc] Re: Urgent Investigation Required – Incorrect AMB5 Membership Cancellations

##- Please type your reply above this line -## Your request (202529728) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 11:41 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 3:41 PM

New

Version 17 review ProMLM

​V 17 ProMLM Admin.docx​ Here are some of my observations

Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>

Jul 22, 2026, 3:26 PM

New

[Sun Soft Inc] Re: Update Email

##- Please type your reply above this line -## Your request (202529730) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 10:57 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 2:57 PM

New

[Sun Soft Inc] Re: Invoice Issue

##- Please type your reply above this line -## Your request (202529740) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 10:57 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 2:57 PM

New

[Sun Soft Inc] Re: AW: Invoice Issue

##- Please type your reply above this line -## Your request (202529742) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 10:48 EDT Hi, The reported issue has been

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 2:48 PM

New

[Sun Soft Inc] Re: Change Sponsor

##- Please type your reply above this line -## Your request (202529694) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 10:42 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 2:42 PM

New

Re: System Issues

Hello Chad, We hope you're doing well. As per David's instruction, we have completed the reconfiguration and validation of the CIC compensation plan. We have thoroughly tested the commission calculation flow under various scenarios and are confident

QAG <qag@sunsoftny.com>

Jul 22, 2026, 2:27 PM

New

Re: System Issues

Hello Chad, We hope you're doing well. As per David's instruction, we have completed the reconfiguration and validation of the CIC compensation plan. We have thoroughly tested the commission calculation flow under various scenarios and are confident

QAG <qag@sunsoftny.com>

Jul 22, 2026, 2:26 PM

New

Re: System Issues

This is a good middle ground—professional, aligned with David's email, and reassuring without being too lengthy. ________________________________ Subject: CIC Compensation Plan Test Report Hello Chad, We hope you're doing well. As per David

QAG <qag@sunsoftny.com>

Jul 22, 2026, 2:24 PM

New

[Sun Soft Inc] Re: Customer profile

##- Please type your reply above this line -## Your request (202529741) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 09:23 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 1:23 PM

New

Re: [Sun Soft Inc] Re: Update Email

Thank you! Call It Closed Admin O: 833.CIC.7007 E: Admin@callitclosed.com W: www.callitclosed.com W: www.joincallitclosed.com On Wed, Jul 22, 2026 at 2:53 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Plea

admin Call It Closed <admin@callitclosed.com>

Jul 22, 2026, 1:15 PM

New

Re: [Sun Soft Inc] Re: Change Sponsor

Sorry, see attached. On Wed, Jul 22, 2026 at 6:08 AM Chad Osborne <chad@callitclosed.com> wrote: This stil has errors. There are some incorrect sponsors near the top but then, at line/row 64, it appears all of the sponsors are wrong for the rest of th

Chad Osborne <chad@callitclosed.com>

Jul 22, 2026, 1:09 PM

New

Re: [Sun Soft Inc] Re: Change Sponsor

This stil has errors. There are some incorrect sponsors near the top but then, at line/row 64, it appears all of the sponsors are wrong for the rest of the sheet, off by one row. Please regenerate the sheet asap. On Tue, Jul 21, 2026 at 10:56 PM Suppor

Chad Osborne <chad@callitclosed.com>

Jul 22, 2026, 1:08 PM

New

[Sun Soft Inc] Re: Replicated Website – Video Replacement & Intro Speech Update

##- Please type your reply above this line -## Your request (202529690) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 08:53 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 12:53 PM

New

Fwd: [Transistor Software] Order Confirmation: Order #16896

Dear Anna, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Transistor Software <info@transistorsof

QAG <qag@sunsoftny.com>

Jul 22, 2026, 11:55 AM

New

Fwd: [Transistor Software] Order Confirmation: Order #16896

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Transistor Software <info@transistorsoft.com> Subject: [Transistor So

QAG <qag@sunsoftny.com>

Jul 22, 2026, 11:55 AM

New

AW: Invoice Issue

Dear all, I just downloaded some Provisionsabrechnungen/invoices. Unfortuantely there are a lot of charcter mismatches . That will create a lot of trouble with the tax authority finally, for sure. I guess there are problems with the german characters.

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Jul 22, 2026, 11:51 AM

New

Customer profile

Dear all, I am wondering, there is a datmismatch in side the database. Here Evelyn is customer. But here Evelyn is salepartner It seems in the system is something going totally wrong? Please correct. Reg Dietmar

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Jul 22, 2026, 11:01 AM

New

AW: [Sun Soft Inc] Re: Wenura - Invoice Branding

Dear Support-team, thank you for your update. Please let me describe, what ist he necessary content oft he payment confirmation. Please note, that this is different from the Provisionsabrechnung / Invoices. Please can you adapt accordingly fort he pa

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Jul 22, 2026, 10:51 AM

New

[Sun Soft Inc] Re: Recurring Subscription Reactivation and Card Profile Update

##- Please type your reply above this line -## Your request (202529733) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 06:35 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 10:35 AM

New

[Sun Soft Inc] Re: Assistance Required to Identify Membership – Ethoca Alert

##- Please type your reply above this line -## Your request (202529732) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 06:02 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 10:02 AM

New

[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record

##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 05:48 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 9:48 AM

New

[Sun Soft Inc] Re: URGENT: Career Points Not Distributed for BTEC Brand Store Purchase – NealSalvino (001.000.000.712) / mobilemarketers (001.000.000.123)

##- Please type your reply above this line -## Your request (202529727) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 05:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 9:41 AM

New

Invoice Issue

Dear all, I got several feedbacks, that the invoice of t he produkt purchase can not be open respective is not available. However there is only this overview, but not the invoice available. Not sure what ist he rootcause. Reg and thanks in adv

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Jul 22, 2026, 8:52 AM

New

[Sun Soft Inc] Re: Urgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning

##- Please type your reply above this line -## Your request (202529684) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 04:27 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 8:27 AM

New

[Sun Soft Inc] Re: Urgent – Error in Yacht Contest Manual Points Adjustment Report

##- Please type your reply above this line -## Your request (202529731) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 04:12 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 8:12 AM

New

[Sun Soft Inc] Re: Ticket # 1964660017– User: SawyerGraber – ID: 001.000.000.879 – Booster Companion / AI Voice Error Report

##- Please type your reply above this line -## Your request (202529720) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 04:09 EDT Hi, Thank you for reaching out.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 8:09 AM

New

Make big progress in small moments with Microsoft 365 Copilot

​​ ​ Get quick answers, summarize files, and rewrite with confidence — wherever work takes you. Make big progress in small moments with Microsoft 365 Copilot Microsoft 365 Copilot helps you get quick answers, summarize files, turn images into notes,

Microsoft 365 Copilot <m365copilotupdates@microsoft.com>

Jul 22, 2026, 7:15 AM

New

[Sun Soft Inc] Re: Update Email

##- Please type your reply above this line -## Your request (202529730) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 02:53 EDT Hi, We have updated the email I

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 6:53 AM

New

[Sun Soft Inc] Re: Urgent: Crypto Payout Issue – Please Investigate ASAP

##- Please type your reply above this line -## Your request (202529724) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 02:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 6:38 AM

New

[Sun Soft Inc] Re: Change Sponsor

##- Please type your reply above this line -## Your request (202529694) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 01:56 EDT Hi, Thank you for pointing that

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 22, 2026, 5:57 AM

New

Re: [Sun Soft Inc] Re: Change Sponsor

On this spreadsheet I do not see the sponsor assignment column? On Tue, Jul 21, 2026 at 7:50 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202529694) has been upd

Chad Osborne <chad@callitclosed.com>

Jul 22, 2026, 3:15 AM

New

Updates to the Career page in the affiliate backoffice.

Hi! As part of the process discussed last week, we are updating all the videos, Q&A sections, and Terms & Conditions on each page of the Affiliate Back Office. While doing this, we are also making sure that all important information is displayed clearl

Matt Ferk <Matt.Ferk@booster.eco>

Jul 22, 2026, 2:13 AM

New

Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books

Dear David and Team, I would like to clarify and correct one specific point from my previous email regarding how Momentum Partners will access the books included in the Momentum Mentor Academy Book Reading Path. Momentum Network will provide the off

Kevin Velazquez <kevinmortgages94@gmail.com>

Jul 21, 2026, 11:32 PM

New

Detailed Functional Requirements – Momentum Mentor Academy Book Reading, Quiz & Certification Module (Spanish Launch)

Dear David and Team, Following our previous discussions and the approved scope for Momentum Mentor Academy, I am providing the detailed functional requirements for the Book Reading, Quiz, and Certification section of the Academy. Please note that th

Kevin Velazquez <kevinmortgages94@gmail.com>

Jul 21, 2026, 11:27 PM

New

Clarification Needed – Momentum Mentor Academy Content Management and Playback Functionality

Hello Team, We need clarification regarding how the Momentum Mentor Academy platform will function, particularly concerning the management and playback of audio and video content. Most of the educational content on this platform will be provided as

Momentum Network <support@momentumnetwork.net>

Jul 21, 2026, 10:05 PM

New

Ticket: 2078961192 – User: TheRainMaker– ID: 001.000.000.040 – Recurring error message when purchasing eGift Cards after clicking Buy Now

Hi Team, Please check the following case: * Username: TheRainMaker * ID: 001.000.000.040 * Ticket Number: 2078961192 * Issue Summary: The user is experiencing a recurring error message when attempting to purchase an eGift Card aft

Jose Genovese <jose.genovese@booster.eco>

Jul 21, 2026, 9:57 PM

New

Recurring Subscription Reactivation and Card Profile Update

Hello Team, Please reactivate the recurring subscription for the following client and schedule the next billing date for August 20, 2026: Client ID 805389 – Maria Del Pilar Diaz Additionally, please review the payment profiles for both clients li

Momentum Network <support@momentumnetwork.net>

Jul 21, 2026, 9:56 PM

New

Re: [Sun Soft Inc] Re: Urgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning

Additional Issue – Budgeting Tools Not Syncing Monthly Expenses | Customer ID 723515 Hello Team, There is an additional issue in the Budgeting Tools service for Customer ID 723515 – Kevin Velazquez. The Monthly Expenses section is currently showi

Momentum Network <support@momentumnetwork.net>

Jul 21, 2026, 8:46 PM

New

Re: [Sun Soft Inc] Re: Urgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning

Urgent – Continuing Data Inconsistencies in MAC Platform | Customer ID 723515 Hello Team, After reviewing the recent update, I confirmed that the MAC platform still contains significant inconsistencies and is not displaying reliable information for

Momentum Network <support@momentumnetwork.net>

Jul 21, 2026, 8:45 PM

New

Re: [Sun Soft Inc] Re: Urgent: Crypto Payout Issue – Please Investigate ASAP

Hi! Now we have a different problem. I'm no longer receiving the email with OTP verification code needed to process the payment. This has never been an issue before. I received the code earlier this morning, but now it isn't coming through anym

Matt Ferk <Matt.Ferk@booster.eco>

Jul 21, 2026, 8:37 PM

New

[Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required

##- Please type your reply above this line -## Your request (202529672) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 16:29 EDT Hello Bric, We have shared the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 8:29 PM

New

Booster Companion Mobile App

Hello Bric, We hope this email finds you well. Please find the latest build of the Booster Companion App using the link below: https://sendgb.com/bvMZ8T7cuYd Kindly review the updated version and let us know your feedback. If you encounter any

QAG <qag@sunsoftny.com>

Jul 21, 2026, 8:23 PM

New

Booster Companion Mobile App

Hello Eric, We hope this email finds you well. Please find the latest build of the Booster Companion App using the link below: https://sendgb.com/bvMZ8T7cuYd Kindly review the updated version and let us know your feedback. If you encounter any

QAG <qag@sunsoftny.com>

Jul 21, 2026, 8:21 PM

New

Booster Companion Mobile App

Hello Eric, We hope you're doing well. Please find the latest version of the Booster Companion App at the link below: We have fixed the things you have posted. Incase if anything missed, please let us know. https://sendgb.com/bvMZ8T7cuYd Kindl

QAG <qag@sunsoftny.com>

Jul 21, 2026, 8:21 PM

New

Booster Companion

Hello Bric, Please find the updated version of the Booster companion app in the below link: https://sendgb.com/bvMZ8T7cuYd Kindly check and share your feedback. Thanks ou. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftn

QAG <qag@sunsoftny.com>

Jul 21, 2026, 8:20 PM

New

Booster Companion

Hello Bric, Please find the updated version of the Booster companion app in the below link: QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007

QAG <qag@sunsoftny.com>

Jul 21, 2026, 8:19 PM

New

Booster Companion

Hello Bric, Please find the updated version of the Booster companion app. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007

QAG <qag@sunsoftny.com>

Jul 21, 2026, 8:17 PM

New

Booster Companion

Hello Bric, Thank QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007

QAG <qag@sunsoftny.com>

Jul 21, 2026, 8:16 PM

New

Assistance Required to Identify Membership – Ethoca Alert

Hello Development Team, We received an Ethoca dispute alert for a $99.99 transaction, but I have been unable to identify which customer or partner membership is associated with it. Please help me locate the corresponding account using the following

Momentum Network <support@momentumnetwork.net>

Jul 21, 2026, 7:59 PM

New

CIC Comp Plan Validation – Staging Access & Test Report

Hello Chad, We hope you're doing well. As mentioned previously, we have reconfigured and validated the compensation plan calculations. We have also improved the synchronization with SkySlope to enhance both performance and accuracy. Please find t

QAG <qag@sunsoftny.com>

Jul 21, 2026, 7:39 PM

New

Urgent – Error in Yacht Contest Manual Points Adjustment Report

Hello Development Team, The Yacht Contest – Manual Points Adjustment report is showing an error again. When I enter a partner’s name to manually add points, the system immediately redirects me to a 404 Server Error page, preventing me from completin

Momentum Network <support@momentumnetwork.net>

Jul 21, 2026, 7:30 PM

New

Update Email

Hi Team! Is it possible to change Keila Perez email? Old email - pkeila1700@gmail.com to New email keilaperezrealtor@gmail.com Thank you! Call It Closed Admin O: 833.CIC.7007 E: Admin@callitclosed.com W: www.callitclosed.com W: www.joi

admin Call It Closed <admin@callitclosed.com>

Jul 21, 2026, 7:01 PM

New

Re: [Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required

Hi Team, Could you please confirm if there are any updates on this time-sensitive request? Thank you! ________________________________ From: Bric Zaldivar <bric.zaldivar@booster.eco> Sent: Saturday, July 18, 2026 3:53 PM To: Support <support@s

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 21, 2026, 6:57 PM

New

CIC Comp Plan Validation – Staging Access & Test Report

Hello Chad, We hope you're doing well. As mentioned previously, we have reconfigured and validated the compensation plan calculations. We have also improved the synchronization with SkySlope to enhance both performance and accuracy. Please find t

QAG <qag@sunsoftny.com>

Jul 21, 2026, 6:47 PM

New

Tomorrow: How to Build Agents That Actually Work for You

See exactly how one AI agent replaces hours of manual tasks every week.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Jul 21, 2026, 6:47 PM

New

Event Module Image Handling and Field Updates

Hi Team, I'm reaching out regarding the Event Module. Right now, images are stretching or distorting, and we need a more reliable way to display event artwork cleanly and consistently. Could you please confirm the exact recommended dimensions for Ev

Matt Swanson <matthew.swanson@booster.eco>

Jul 21, 2026, 5:08 PM

New

Urgent Investigation Required – Incorrect AMB5 Membership Cancellations

Hello, I need your team to urgently investigate a serious issue involving partners who enrolled using the AMB5 discount code. Partner ID: 113673 Name: Hector Gonzalez This partner was showing in NetSoft with a Cancelled membership status, even t

Momentum Network <support@momentumnetwork.net>

Jul 21, 2026, 4:53 PM

New

URGENT: Career Points Not Distributed for BTEC Brand Store Purchase – NealSalvino (001.000.000.712) / mobilemarketers (001.000.000.123)

Hello Team, Please urgently investigate an issue involving a Booster Brand Store order paid with BTEC Tokens where the corresponding Career Points were not distributed. Affected Purchase Account Username: NealSalvino Member ID: 001.000.000.712 Order

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 21, 2026, 4:29 PM

New

[Sun Soft Inc] Re: Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)

##- Please type your reply above this line -## Your request (202529698) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 12:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 4:18 PM

New

[Sun Soft Inc] Re: Important Confirmation Required: Withdrawal Request Alerts, Recent Requests, and Processing Workflow

##- Please type your reply above this line -## Your request (202529706) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 12:11 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 4:11 PM

New

[Sun Soft Inc] Re: Urgent: Crypto Payout Issue – Please Investigate ASAP

##- Please type your reply above this line -## Your request (202529724) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 11:39 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 3:39 PM

New

[Sun Soft Inc] Re: Wenura - Invoice Branding

##- Please type your reply above this line -## Your request (202529723) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 11:06 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 3:06 PM

New

[Sun Soft Inc] Re: Change Sponsor

##- Please type your reply above this line -## Your request (202529694) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 10:50 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 2:50 PM

New

[Sun Soft Inc] Re: Urgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning

##- Please type your reply above this line -## Your request (202529684) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 10:23 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 2:23 PM

New

[Sun Soft Inc] Re: Change Sponsors

##- Please type your reply above this line -## Your request (202529695) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 10:22 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 2:22 PM

New

Urgent: Crypto Payout Issue – Please Investigate ASAP

Hi Team, We have an affiliate who requested a payout in cryptocurrency, but for some reason the payout is not working. Please see the attached screenshot showing the error we receive when attempting to process the payment. The payout amount is on

Matt Ferk <Matt.Ferk@booster.eco>

Jul 21, 2026, 2:06 PM

New

[Sun Soft Inc] Re: Ticket # 1923785078 - User: giftneitende – ID: 001.000.006.731 - BTEC Balance Tokens Sync / Staking Issue

##- Please type your reply above this line -## Your request (202529703) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 10:02 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 2:02 PM

New

[Sun Soft Inc] Re: Ticket # 1419577090 – User: Kyte – ID: 061.000.000.239 – Smart Wallet Migration / Wallet Upgrade Prompt Re-enable Request

##- Please type your reply above this line -## Your request (202529700) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 10:00 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 2:00 PM

New

[Sun Soft Inc] Re: URGENT: Platform-Wide Payment Audit Required | Recurring Purchase Failures | TheRainMaker | ID 001.000.000.040

##- Please type your reply above this line -## Your request (202529705) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 09:59 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 1:59 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202529723) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Jul 21, 2026, 1:19 PM

New

Wenura - Invoice Branding

Hello Dietmar, Thank you for your email. We will review the invoice template, correct the issue, and get back to you shortly. For future requests, kindly send your emails to support@sunsoftny.com and copy all of us. This will ensure that a suppor

QAG <qag@sunsoftny.com>

Jul 21, 2026, 1:19 PM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Thank you for your email. We will review the invoice template, correct the issue, and get back to you shortly. For future requests, kindly send your emails to support@sunsoftny.com and copy all of us. This will ensure that a suppor

QAG <qag@sunsoftny.com>

Jul 21, 2026, 1:17 PM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 09:04, dietmar@wenuraswitzerland.com wrote: Hello QAG Team, it was requested b

QAG <qag@sunsoftny.com>

Jul 21, 2026, 1:11 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202529721) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Jul 21, 2026, 1:11 PM

New

Fwd: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Team, FYI - This is from client. Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: <dietmar@wenuras

QAG <qag@sunsoftny.com>

Jul 21, 2026, 1:10 PM

New

Fwd: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Team, FYI - This is from client. Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: <dietmar@wenuras

QAG <qag@sunsoftny.com>

Jul 21, 2026, 1:10 PM

New

Ticket # 1964660017– User: SawyerGraber – ID: 001.000.000.879 – Booster Companion / AI Voice Error Report

Hi Team, Please assist with a technical issue regarding the Booster Companion feature for the following user: Username: SawyerGraber User ID: 001.000.000.879 Ticket Number: 1964660017 Category: Booster Companion / AI Audio Interface Date

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 21, 2026, 1:06 PM

New

AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello QAG Team, it was requested by customer to get the payment invoice. But it seems, there is a wrong template prepared in the system. It is from an complete other company. Maybe you can correct it quickly ? Thank you in advance Best Deitmar

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Jul 21, 2026, 1:04 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket # 405024549 - User: Aibooster – ID: 061.000.000.098 - Ignite Android Connection Rate Limit Error Code 429

##- Please type your reply above this line -## Your request (202529712) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 09:03 EDT Hello, We checked the booster i

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 1:03 PM

New

[Sun Soft Inc] Re: Ticket # 1209820385 User: Jesco57 – ID001.000.000.193 – AI Companion / Assistant "taavi" Not Found

##- Please type your reply above this line -## Your request (202529702) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 08:55 EDT Hi Team, Thanks for the report

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 12:55 PM

New

[Sun Soft Inc] Re: Ticket # 530534122 – User: jerrodward – ID 001.000.000.043 – Booster AI Sales Agent Price Discrepancy & Product Specs Request

##- Please type your reply above this line -## Your request (202529709) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 08:47 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 12:47 PM

New

User Dashboard

Hi, We need to simplify the whole dashboard and have ONLY ONE PAGE during pre-launch. 1. Copy the current Dashboard to the staging server so we can continue working on it from there after pre-launch 2. At https://bo.mira-scotty.com/user/dashb

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Jul 21, 2026, 12:42 PM

New

[Sun Soft Inc] Re: Ticket: 2046627221 – User: Jesco57 – ID: 001.000.000.193 – AI Companion connection failure and low audio volume issue.

##- Please type your reply above this line -## Your request (202529708) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 08:40 EDT Hi Team, Thanks for the detaile

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 12:40 PM

New

AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Yeeeaaahhh, thank you very much!! I apreciate Reg Dietmar Von: QAG [mailto:qag@sunsoftny.com] Gesendet: Dienstag, 21. Juli 2026 13:52 An: dietmar@wenuraswitzerland.com Cc: Billing Sun Soft Inc <billing@sunsoftny.com>; WENURA AG <info@wenurasw

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Jul 21, 2026, 11:54 AM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Thank you for reaching out. Please find the admin login credentials below. https://bo.wenuraswitzerland.com/admin/ Username : adminwenura Password : TKPqz@#pJR#7CKwuON2Oiv&hY Screenshot: https://prnt.sc/3Geqr2Gjwibk Thank Yo

QAG <qag@sunsoftny.com>

Jul 21, 2026, 11:51 AM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Thank you for reaching out. Please find the admin login credentials below. https://bo.wenuraswitzerland.com/admin/ Username : adminwenura Password : TKPqz@#pJR#7CKwuON2Oiv&hY Screenshot: https://prnt.sc/3Geqr2Gjwibk Thank Yo

QAG <qag@sunsoftny.com>

Jul 21, 2026, 11:51 AM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Thank you for reaching out, Please find the admin login credentials below https://bo.wenuraswitzerland.com/admin/ Username : Password : TKPqz@#pJR#7CKwuON2Oiv&hY Screenshot: https://prnt.sc/3Geqr2Gjwibk Note: TW Thank You

QAG <qag@sunsoftny.com>

Jul 21, 2026, 11:50 AM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Thank you for reaching out, Please find the admin login credentials below https://bo.wenuraswitzerland.com/admin/ Username : Password : TKPqz@#pJR#7CKwuON2Oiv&hY Screenshot: https://prnt.sc/3Geqr2Gjwibk QAG Team Delivery

QAG <qag@sunsoftny.com>

Jul 21, 2026, 11:49 AM

New

AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello QAG Team, thank you for your quick response. Unfortunately i could not log in. Maybe, you send me new data ? Best Dietmar Von: QAG [mailto:qag@sunsoftny.com] Gesendet: Dienstag, 21. Juli 2026 13:13 An: dietmar@wenuraswitzerland.com Cc

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Jul 21, 2026, 11:33 AM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Thank you for your email. Based on your request, we have activated the Admin Backoffice access. Kindly check, as you should now be able to log in. Additionally, access to Stripe has been blocked for sam@sunsoftapps.com and Steve@su

QAG <qag@sunsoftny.com>

Jul 21, 2026, 11:13 AM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Thank you for your email. Based on your request, we have activated the Admin Backoffice access. Kindly check, as you should now be able to log in. Additionally, access to Stripe has been blocked for sam@sunsoftapps.com and Steve@su

QAG <qag@sunsoftny.com>

Jul 21, 2026, 11:12 AM

New

[Sun Soft Inc] Re: Ticket #810842968 | Multiple eGift Card Purchase Errors and Back-Office Access | alexandra | ID 061.000.000.001

##- Please type your reply above this line -## Your request (202529710) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 07:11 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 11:11 AM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Thank you for your email, Based on your request we have activated the Admin Backoffice access. Kindly check now you can able to login. Also, for sam@sunsoftapps.com and Steve@sunsoftny.com https://prnt.sc/l3NGNjJ7jhDK QAG Team

QAG <qag@sunsoftny.com>

Jul 21, 2026, 11:11 AM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Thank you for your email, https://prnt.sc/l3NGNjJ7jhDK QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 05:35, di

QAG <qag@sunsoftny.com>

Jul 21, 2026, 11:10 AM

New

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 05:35, dietmar@wenuraswitzerland.com wrote: Dear all, I am sorry to contact

QAG <qag@sunsoftny.com>

Jul 21, 2026, 11:09 AM

New

[Sun Soft Inc] Re: Ticket # 768113335 – User: 061.000.000.098– ID: [Insira o ID do usuário]– Legacy Pack 1% Airdrop Bonus Not Allotted

##- Please type your reply above this line -## Your request (202529704) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 06:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 10:35 AM

New

[Sun Soft Inc] Re: Ticket #532241471 – User: teng – ID: 001.000.001.341 - Custom Referral Subdomain URL Request

##- Please type your reply above this line -## Your request (202529701) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 06:33 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 10:33 AM

New

Fw: There's an issue with your Booster Ignite (iOS) submission.

Sent from my T-Mobile 5G Device Get Outlook for Android ________________________________ From: App Store Connect <no_reply@email.apple.com> Sent: Tuesday, July 21, 2026 2:21:07 AM To: Betty M <bettym@sunsoftny.com> Subject: There's an issue wi

Betty M <bettym@sunsoftny.com>

Jul 21, 2026, 10:08 AM

New

AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear all, I am sorry to contact you. But unfortunately Manfred is in trouble due to start the bank transfer . There was a silent system crash on his equipment. Therefore I like to inform you, that he is waiting for new zertifkates, which are now sub

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Jul 21, 2026, 9:35 AM

New

[Sun Soft Inc] Re: Urgent: Netsoft Card Processing Issue and Recurring Subscription Reactivation

##- Please type your reply above this line -## Your request (202529688) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 04:34 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 8:34 AM

New

[Sun Soft Inc] Re: Remove Additional Payment Methods – Client 436262

##- Please type your reply above this line -## Your request (202529714) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 04:26 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 8:27 AM

New

[Sun Soft Inc] Re: Total Tokens Tab Non-Clickable / Details Modal Not Opening Issue

##- Please type your reply above this line -## Your request (202529711) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 04:08 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 8:08 AM

New

[Sun Soft Inc] Re: URGENT: Transfer $1,000 from Merchant Wallet to Affiliate Wallet | mbarikajusti | ID 001.000.006.131

##- Please type your reply above this line -## Your request (202529716) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 04:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 8:07 AM

New

[Sun Soft Inc] Re: Yacht Contest – Manual Points Entry

##- Please type your reply above this line -## Your request (202529686) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 03:27 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 7:27 AM

New

[Sun Soft Inc] Re: IMPORTANT: Ticket #1878826259 | $260 Missing After Failed Power Shopper Subscription | kenzhilda | ID 001.000.006.414

##- Please type your reply above this line -## Your request (202529717) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 03:25 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 7:25 AM

New

[Sun Soft Inc] Re: Ticket # 1757236603 – User: cicc – ID: 001.000.006.268– Invalid 2FA Code / 2FA Reset Request

##- Please type your reply above this line -## Your request (202529713) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 03:00 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 7:00 AM

New

[Sun Soft Inc] Re: CRITICAL EMERGENCY: Shopping App eGift Card Section Unavailable Platform-Wide

##- Please type your reply above this line -## Your request (202529718) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 02:30 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 6:30 AM

New

[Sun Soft Inc] Re: Partner Missing from Mass Payout Report

##- Please type your reply above this line -## Your request (202529707) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 01:49 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 21, 2026, 5:49 AM

New

CRITICAL EMERGENCY: Shopping App eGift Card Section Unavailable Platform-Wide

Hi Team, Please investigate this as a critical production emergency. Users are currently unable to access the Purchase eGift Card section of the Shopping App. The issue continued after restarting the device and was also reproduced through another user’s

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 21, 2026, 3:34 AM

New

IMPORTANT: Ticket #1878826259 | $260 Missing After Failed Power Shopper Subscription | kenzhilda | ID 001.000.006.414

Hi Team, Please urgently assist with the following wallet correction: Username: kenzhilda ID: 001.000.006.414 Ticket Number: 1878826259 Amount: $260 USD The user topped up $260 and attempted to subscribe to Power Shopper, but the verification proces

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 21, 2026, 3:04 AM

New

URGENT: Transfer $1,000 from Merchant Wallet to Affiliate Wallet | mbarikajusti | ID 001.000.006.131

Hi Team, Please urgently assist with the following wallet correction: Username: mbarikajusti ID: 001.000.006.131 Amount: $1,000 USD The user mistakenly transferred $1,000 to her Merchant wallet, but the funds were intended for her Affiliate wallet so

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 21, 2026, 2:54 AM

New

Proposal Request – Super Sam AI Agent Project

Hi David, As discussed today between us, we would like to change the direction of our current Sam AI project for Pro and Pro + subscribers. A large portion of the existing Sam development can still be utilized, which should help reduce both the developm

Matt Swanson <matthew.swanson@booster.eco>

Jul 21, 2026, 2:26 AM

New

Remove Additional Payment Methods – Client 436262

Hello, Please update the payment profile for the following client: Client ID: 436262 Name: Andy Paumier Rodriguez Please keep only the card ending in 7905 on the client’s profile. Delete all other cards or payment methods currently saved under t

Momentum Network <support@momentumnetwork.net>

Jul 21, 2026, 1:45 AM

New

Introducing Grok 4.5, our state-of-the-art coding model

Grok 4.5 delivers frontier-level coding, office work, and long-horizon capabilities — at 90 TPS. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ Introducing Grok 4.5 SpaceXAI's smartest model built for coding, agentic tasks, and know

SpaceXAI <noreply@x.ai>

Jul 21, 2026, 1:34 AM

New

Ticket # 1757236603 – User: cicc – ID: 001.000.006.268– Invalid 2FA Code / 2FA Reset Request

Hi Team, Please assist with a 2FA reset for the following account: Username: cicc User ID: 001.000.006.268 Ticket Number: 1757236603 Category: Account Access / 2FA Security Date Reported: 07/18/2026 Issue Summary: The user reports

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 21, 2026, 12:43 AM

New

Re: [Sun Soft Inc] Re: Ticket # 405024549 - User: Aibooster – ID: 061.000.000.098 - Ignite Android Connection Rate Limit Error Code 429

Hi Team, We reviewed the billing accounts and confirmed that the issue does not appear to be caused by exhausted credits. The OpenAI account currently has an available credit balance of $108.64, with auto-recharge enabled when the balance reaches $50. T

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 21, 2026, 12:39 AM

New

Total Tokens Tab Non-Clickable / Details Modal Not Opening Issue

Hi Team, Please assist with a front-end functional issue on the account dashboard: * Category: Dashboard / User Interface / Token Details * Date Reported: 07/20/2026 * Screenshot Reference: https://prnt.sc/boZaDKvlEZK6 Issue Sum

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 21, 2026, 12:26 AM

New

Ticket #810842968 | Multiple eGift Card Purchase Errors and Back-Office Access | alexandra | ID 061.000.000.001

Hi Team, Please investigate the following eGift card purchase issue reported by Alexandra. Reporting User: alexandra ID: 061.000.000.001 Ticket Number: 810842968 Affected User: Marco Scheuermeier Shopper ID: 034.000.000.017 Affiliate ID: 034.000.00

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 21, 2026, 12:16 AM

New

Ticket # 530534122 – User: jerrodward – ID 001.000.000.043 – Booster AI Sales Agent Price Discrepancy & Product Specs Request

Hi Team, Please assist with a pricing display fix and product clarification for the following user: Username: jerrodward User ID: 001.000.000.043 Ticket Number: 530534122 Category: Booster Link / AI Sales Agent Pricing Date Reported: 07/

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 21, 2026, 12:02 AM

New

Re: [Sun Soft Inc] Re: Change Sponsors

Please make them all retroactive to July 1 Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.callitclosed.com W: www.joincallitclosed.com On Mon, Jul 20, 2026 at 7:40 AM Support Team - Suns

Chad Osborne <chad@callitclosed.com>

Jul 20, 2026, 10:25 PM

New

Ticket: 2046627221 – User: Jesco57 – ID: 001.000.000.193 – AI Companion connection failure and low audio volume issue.

Hi Team, Please check the following case: • Username: Jesco57 • ID: 001.000.000.193 • Ticket Number: 2046627221 • Issue Summary: The user is experiencing critical bugs within the AI Companion feature. The audio output volume is extremely low, and

Jose Genovese <jose.genovese@booster.eco>

Jul 20, 2026, 9:45 PM

New

Partner Missing from Mass Payout Report

Hi Team, The following partner currently has $50.00 in available commissions, but he is not appearing in the Mass Payout report: Partner: Kenneth Hernandez Torres Partner ID: 319208 Available Commission: $50.00 Please review and correct this is

Momentum Network <support@momentumnetwork.net>

Jul 20, 2026, 9:39 PM

New

Re: [Sun Soft Inc] Re: Yacht Contest – Manual Points Entry

Confirmed El lun, 20 jul 2026 a la(s) 11:50 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529686) has been updated. To add additional comments, reply to

Momentum Network <support@momentumnetwork.net>

Jul 20, 2026, 7:51 PM

New

Re: Booster Partner Registration Flow, Community Partner Assessment & Landing Page Mockups

Hi Team, Thank you for sharing this. The new landing page looks great and aligns well with the refreshed brand direction. One area I'd like to revisit is what happens after a user makes their selection. Currently, regardless of whether a user selects B

Matt Swanson <matthew.swanson@booster.eco>

Jul 20, 2026, 7:28 PM

New

Important Confirmation Required: Withdrawal Request Alerts, Recent Requests, and Processing Workflow

Hi Team, Please confirm how new withdrawal requests are currently handled in the withdrawal management section. Reference screenshot: https://prnt.sc/VFzh_eHuqgwf We need clarification on the following: * Are automatic triggers or alerts genera

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 20, 2026, 6:55 PM

New

URGENT: Platform-Wide Payment Audit Required | Recurring Purchase Failures | TheRainMaker | ID 001.000.000.040

Hi Team, Please urgently investigate the following payment failures and conduct a platform-wide audit, as similar payment and purchase errors have now been reported multiple times by different users. Username: TheRainMaker User ID: 001.000.000.040 Pla

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 20, 2026, 6:39 PM

New

Ticket # 768113335 – User: 061.000.000.098– ID: [Insira o ID do usuário]– Legacy Pack 1% Airdrop Bonus Not Allotted

Hi Team, Please assist with a system synchronization check for the following user: Username: Aibooster User ID: 061.000.000.098 Ticket Number - 768113335 Category: BTEC / Legacy Pack Airdrop Bonus Date Reported: 07/20/2026 Issue Summary: The u

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 20, 2026, 6:13 PM

New

Ticket # 1923785078 - User: giftneitende – ID: 001.000.006.731 - BTEC Balance Tokens Sync / Staking Issue

Hi Team, Please assist with a system synchronization check for the following user: Username: giftneitende User ID: 001.000.006.731 Ticket Number :1923785078 Category: BTEC / Staking BTEC Token Date Reported: 07/19/2026 Issue Summary: The user r

Jose Genovese <jose.genovese@booster.eco>

Jul 20, 2026, 6:13 PM

New

Changelog: Introducing Loops

Introducing Loops July 20, 2026 Loops are a new way for Linear Agent to take on recurring work for your team. Describe the job in plain language and then choose whether it should run on a schedule or in response to an event. From there, Loops use con

Linear <changelog@updates.linear.app>

Jul 20, 2026, 6:08 PM

New

netsoft.ny, see amberlin91396, rose.fiji0916 and more in your feed

New people to discover Suggested accounts based on your interests: amberlin91396, rose.fiji0916, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftn

amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>

Jul 20, 2026, 5:23 PM

New

Booster Partner Registration Flow, Community Partner Assessment & Landing Page Mockups

Hello Matthew, We hope you’re doing well. We are following up on the update shared on June 12 regarding Ticket #202528810 – Booster Partner Registration Flow, Community Partner Assessment & Landing Page Mockups. The staging environment was update

QAG <qag@sunsoftny.com>

Jul 20, 2026, 5:01 PM

New

Booster Partner Registration Flow, Community Partner Assessment & Landing Page Mockups

Hello Matthew, We hope you're doing well. We would like to follow up on Ticket #202528810 – Booster Partner Registration Flow, Community Partner Assessment & Landing Page Mockups. Just checking if you had a chance to review the changes we shared

QAG <qag@sunsoftny.com>

Jul 20, 2026, 4:59 PM

New

Ticket # 1209820385 User: Jesco57 – ID001.000.000.193 – AI Companion / Assistant "taavi" Not Found

Hi Team, Please assist with a system fix for the following user: Username: Jesco57 User ID: 001.000.000.193 Ticket Number - 1209820385 Category: Functionality / AI Companion Date Reported: 07/18/2026 Issue Summary: The user reports that when a

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 20, 2026, 4:45 PM

New

Ticket #532241471 – User: teng – ID: 001.000.001.341 - Custom Referral Subdomain URL Request

Hi Team, Please assist with a custom domain setup for the following user: Username: teng User ID: 532241471 Ticket Number - 001.000.001.341 Category: Booster Link / Referral Link Date Reported: 07/18/2026 Issue Summary: The user (Florentino "T

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 20, 2026, 4:31 PM

New

Ticket # 1419577090 – User: Kyte – ID: 061.000.000.239 – Smart Wallet Migration / Wallet Upgrade Prompt Re-enable Request

Hi Team, Please assist with enabling the Smart Wallet migration prompt for the following user: Username: Kyte User ID: 061.000.000.239 Ticket Number: 1419577090 Category: BTEC / Wallet Migration Date Reported: 07/20/2026 Issue Summary: T

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 20, 2026, 4:26 PM

New

[Sun Soft Inc] Re: Urgent: Four & Free Process Charging Qualified Partners

##- Please type your reply above this line -## Your request (202529697) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 12:13 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 20, 2026, 4:13 PM

New

[Sun Soft Inc] Re: Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)

##- Please type your reply above this line -## Your request (202529698) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 12:07 EDT Hi, Kindly confirm, Thank yo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 20, 2026, 4:07 PM

New

[Sun Soft Inc] Re: ICON system displays error 404.

##- Please type your reply above this line -## Your request (202529699) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 11:56 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 20, 2026, 3:56 PM

New

[Sun Soft Inc] Re: Yacht Contest – Manual Points Entry

##- Please type your reply above this line -## Your request (202529686) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 11:50 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 20, 2026, 3:50 PM

New

ICON system displays error 404.

Hi team! Earlier today, the Icon system displayed the message shown in the attached screenshot. When clicking on any tab displaying support tickets, the system redirects to a new tab that shows a 404 error. Screenshot: https://prnt.sc/WfTvQF

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 20, 2026, 3:38 PM

New

[Request received]

##- Please type your reply above this line -## Your request (202529698) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Support <support@sunsoftny.com>

Jul 20, 2026, 3:33 PM

New

Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)

Dear Team, Please find the email from client. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swans

QAG <qag@sunsoftny.com>

Jul 20, 2026, 3:32 PM

New

What if your busywork just… stopped?

See exactly how one AI agent replaces hours of manual tasks every week.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Jul 20, 2026, 3:02 PM

New

[Sun Soft Inc] Re: Change Sponsors

##- Please type your reply above this line -## Your request (202529695) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 08:39 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 20, 2026, 12:40 PM

New

Fwd: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)

Dear Anna, FYI — Please find the attached html file from the client. Thank You. QAG Team Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Re: UI/UX Revamp – Feedback Requested (Merchant, Shopper & C

QAG <qag@sunsoftny.com>

Jul 20, 2026, 12:21 PM

New

[Sun Soft Inc] Re: Compensation Plan Change Request – Affiliate Pro & Affiliate Pro Plus

##- Please type your reply above this line -## Your request (202529692) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 07:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 20, 2026, 11:03 AM

New

[Sun Soft Inc] Re: Skyslope Report Issue

##- Please type your reply above this line -## Your request (202529691) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 02:42 EDT Hi, Thank you for bringing this

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 20, 2026, 6:42 AM

New

Re: SAMS Staging Review and Admin Access

Hi Team, Thank you for your follow-up and for your continued support. Going forward, Bric Zaldivar will be taking over this project and will be your primary point of contact regarding the SAMS staging environment, testing, and deployment activities.

Marko Kesteli <marko.kesteli@booster.eco>

Jul 20, 2026, 6:36 AM

New

[Sun Soft Inc] Re: Urgent Request to Reverse Cancellation and Reactivate Subscription

##- Please type your reply above this line -## Your request (202529696) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 02:14 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 20, 2026, 6:14 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: June Transaction Summary & Consolidated CSV Report for Review

##- Please type your reply above this line -## Your request (202529693) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 02:12 EDT Hi, Thank you for sending the f

Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>

Jul 20, 2026, 6:12 AM

New

[Sun Soft Inc] Re: Display fo token portfolio value

##- Please type your reply above this line -## Your request (202529578) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 01:00 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 20, 2026, 5:00 AM

New

Urgent: Four & Free Process Charging Qualified Partners

Hi Team, The partner Heidi Rivera had the four active memberships required to qualify for the Four & Free benefit. However, the system automatically attempted to charge her $149.99 today, and her recurring subscription was suspended after the transacti

Momentum Network <support@momentumnetwork.net>

Jul 19, 2026, 6:17 PM

New

Urgent Request to Reverse Cancellation and Reactivate Subscription

Hi Team, The following customer submitted a cancellation request yesterday; however, she has confirmed that the request was made by mistake and that she did not intend to cancel her membership: Customer: Scarlette Martinez Client ID: 779220 Email:

Momentum Network <support@momentumnetwork.net>

Jul 19, 2026, 6:06 PM

New

netsoft.ny, catch up on moments you've missed

venugowths , bakthi_mayakam and others posted something new. Catch up on Instagram venugowths, bakthi_mayakam and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent

venugowths on Instagram <posts-recaps@mail.instagram.com>

Jul 19, 2026, 4:51 PM

New

Re: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)

Hi team, Attached is the initial dashboard action flow map for the community partner platform, based on our review of the staging dashboard you sent over. A couple of notes as you build this out: - Please keep any screens or components consistent

Matt Swanson <matthew.swanson@booster.eco>

Jul 19, 2026, 2:29 AM

New

Re: [Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required

Hi Team, Please check the review and assessment for the latest shared version of the .APK file attached. Thank you. ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, July 16, 2026

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 18, 2026, 9:53 PM

New

Change Sponsors

Please change the sponsor of all the following to Aprile Osborne and make the change retroactive to June 1: David Doty Kelsey Osborne Jerry Williamson Todd Martin Thomas Morrissey Lisa Adams -- Chad J. Osborne - President & CEO O:

Chad Osborne <chad@callitclosed.com>

Jul 18, 2026, 9:30 PM

New

Change Sponsor

Please change the sponsor of Aprile Osborne to David Page and make that change retroactive to June 1. The system will not allow me to change her. -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.ca

Chad Osborne <chad@callitclosed.com>

Jul 18, 2026, 9:24 PM

New

Re: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)

Please note this is part of the original mapping I sent over — it represents the next tier (next level) of action mapping for the merchant dashboard. ________________________________ From: QAG <qag@sunsoftny.com> Sent: Saturday, July 18, 2026 1:18 PM

Matt Swanson <matthew.swanson@booster.eco>

Jul 18, 2026, 9:06 PM

New

Re: [Sun Soft Inc] Re: June Transaction Summary & Consolidated CSV Report for Review

Please see attached the report for transactions still missing from the month of June. These are all showing Archived in Skyslope but are not included in the synced Skyslope report. This should put the total transactions up to 309 records in the Skyslope r

Chad Osborne <chad@callitclosed.com>

Jul 18, 2026, 9:02 PM

New

Compensation Plan Change Request – Affiliate Pro & Affiliate Pro Plus

Hi Team, We're introducing two new optional membership tiers for our affiliate program: Affiliate Pro and Affiliate Pro Plus. This is one of two compensation plan change requests we'd like implemented. The second request is the Fast Start program that w

Matt Swanson <matthew.swanson@booster.eco>

Jul 18, 2026, 8:41 PM

New

New Affiliate Program — Fast Start (Double Points for First 30 Days)

Hi team, We'd like to introduce a new affiliate incentive called the Fast Start program, designed to accelerate growth and increase duplication within our business. Program Overview: New affiliates will receive double career points on all earnings duri

Matt Swanson <matthew.swanson@booster.eco>

Jul 18, 2026, 8:26 PM

New

Skyslope Report Issue

The Search field is now missing from the Skyslope Transaction Report and also the ability to reorder the report by address, by agent, and by transaction fee has gone away. Please restore these settings as they make it possible for us to reconcile this rep

Chad Osborne <chad@callitclosed.com>

Jul 18, 2026, 6:55 PM

New

Re: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)

Hello Matthew, Thank you for sharing your feedback. We will review this and get back to you shortly. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, N

QAG <qag@sunsoftny.com>

Jul 18, 2026, 5:18 PM

New

Fwd: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)

Dear Anna, Please find the second email from the client regarding the UI & UX revamp. Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begi

QAG <qag@sunsoftny.com>

Jul 18, 2026, 5:17 PM

New

Replicated Website – Video Replacement & Intro Speech Update

Hi Team, We have created a completely new Booster presentation video. Here is the WeTransfer download link: https://we.tl/t-XNFu5n21992bdRpr And here is the Vimeo embed code: <div style="padding:56.25% 0 0 0;position:relative;"><iframe src="htt

Matt Ferk <Matt.Ferk@booster.eco>

Jul 18, 2026, 3:16 PM

New

Re: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)

Hi team, Thanks. I've been reviewing each platform within the Booster ecosystem to ensure we have a consistent and intuitive user experience across all products. To make implementation easier, I'm documenting the navigation flow and screen mapping for e

Matt Swanson <matthew.swanson@booster.eco>

Jul 18, 2026, 2:54 PM

New

Re: [Sun Soft Inc] Re: Display fo token portfolio value

Thank you ! This looks good. From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Saturday, July 18, 2026 at 9:11 AM To: Matt Ferk <Matt.Ferk@booster.eco> Cc: David <david@sunsoftny.com>, QAG Team - Sun Soft Inc <qag@sunsoftny.

Matt Ferk <Matt.Ferk@booster.eco>

Jul 18, 2026, 2:32 PM

New

[Sun Soft Inc] Re: ASAP!! - HOST Problem

##- Please type your reply above this line -## Your request (202529680) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 18, 2026, 09:12 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 18, 2026, 1:12 PM

New

[Sun Soft Inc] Re: Display fo token portfolio value

##- Please type your reply above this line -## Your request (202529578) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 18, 2026, 09:11 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 18, 2026, 1:11 PM

New

[Sun Soft Inc] Re: Live Welcome Email Triggers for All Account Types

##- Please type your reply above this line -## Your request (202529689) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 18, 2026, 07:45 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 18, 2026, 11:45 AM

New

FW: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)

Dear Anna, FYI Thank You Cheerfully Yours, QAG Team 100 Church street, 8th Floor, Manhattan, New York NY 10007 -------- Original message -------- From: Matt Swanson <matthew.swanson@booster.eco> To: QAG <qag@sunsoftny.com> Cc:

QAG <qag@sunsoftny.com>

Jul 18, 2026, 8:39 AM

New

[Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID 061.000.000.001

##- Please type your reply above this line -## Your request (202529687) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 18, 2026, 04:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 18, 2026, 8:10 AM

New

Re: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)

Hi team, Attached are the mobile UI references for the merchant dashboard — one for the mobile app interface within our app and one for the mobile browser view. 1) Mobile App Full dashboard content (hero, metric cards, all 5 growth tiles, news feed

Matt Swanson <matthew.swanson@booster.eco>

Jul 18, 2026, 5:55 AM

New

Live Welcome Email Triggers for All Account Types

Hi Team, Please review the automated welcome emails sent when a new user registers as: * A Shopper * An Affiliate * A Merchant Under SunSoft Ticket #202528708, it was confirmed that the most recently requested changes had been complet

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 18, 2026, 2:20 AM

New

Urgent: Netsoft Card Processing Issue and Recurring Subscription Reactivation

Hello, We are continuing to experience the same issue between Netsoft and the card processor. In the following two cases, we attempted to reactivate the memberships through the Customer Card Update and Partner Card Update tabs in Netsoft: * P

Momentum Network <support@momentumnetwork.net>

Jul 17, 2026, 11:01 PM

New

IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID 061.000.000.001

Hi Team, Please investigate the following Companion Pro subscription renewal and Career Points issue. User Details Username: alexandra User ID: 061.000.000.001 Ticket Number: 895943226 Previous Related Ticket: 990688197 Attachment: PDF, pages 1–4

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 17, 2026, 10:51 PM

New

Re: [Sun Soft Inc] Re: Display fo token portfolio value

Hi! I also just noticed that this section is too large, and part of it is being cut off. In addition, the design doesn't match the rest of the page, which has the animated video border around each section. I've attached an example of a more modern d

Matt Ferk <Matt.Ferk@booster.eco>

Jul 17, 2026, 9:00 PM

New

Re: [Sun Soft Inc] Re: Display fo token portfolio value

Sorry I forgot to attached the BTEC token Icon. Please use this icon on anything BTEC related. Please see attachment. From: Matt Ferk <Matt.Ferk@booster.eco> Date: Friday, July 17, 2026 at 4:44 PM To: Support <support@sunsoftny.com> Cc: David

Matt Ferk <Matt.Ferk@booster.eco>

Jul 17, 2026, 8:53 PM

New

UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)

Hello Matthew and Team, We hope this email finds you well. We have completed the dashboard design, and the remaining inner pages are now being designed based on this approved theme and layout. Before proceeding further, we would appreciate your feed

QAG <qag@sunsoftny.com>

Jul 17, 2026, 8:28 PM

New

UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)

Hello Matthew and Team, We hope this email finds you well. We have completed the dashboard design, and the remaining inner pages are now being designed based on this approved theme and layout. Before proceeding further, we would appreciate your feed

QAG <qag@sunsoftny.com>

Jul 17, 2026, 8:26 PM

New

UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner).

Hello Matthew and Team, We hope this email finds you well. We have completed the dashboard design, and the remaining inner pages are now being designed based on this approved theme and layout. Before proceeding further, we would appreciate your feed

QAG <qag@sunsoftny.com>

Jul 17, 2026, 8:22 PM

New

UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner).

Hello Matthew and Team, We hope this email finds you well. We have completed the dashboard design, and the remaining inner pages are now being designed based on this approved theme and layout. Before proceeding further, we would appreciate your feed

QAG <qag@sunsoftny.com>

Jul 17, 2026, 8:20 PM

New

Dashboard Design Review – Feedback Requested (Merchant, Shopper & Community Partner).

Hello Matthew and Team, We hope this email finds you well. We have completed the dashboard design, and the remaining inner pages are now being designed based on this approved theme and layout. Before proceeding further, we would appreciate your feed

QAG <qag@sunsoftny.com>

Jul 17, 2026, 8:10 PM

New

Fw: The uploaded build for Booster Ignite has one or more issues.

Hi, Just got close enough to land to pick up a signal. Sent from my T-Mobile 5G Device Get Outlook for Android ________________________________ From: App Store Connect <no_reply@email.apple.com> Sent: Friday, July 17, 2026 10:44:55 AM To: Betty

Betty M <bettym@sunsoftny.com>

Jul 17, 2026, 7:51 PM

New

Yacht Contest – Manual Points Entry

Hi Team, Could you please confirm where in the admin system I can manually add Yacht Contest points to a partner’s account? I need to know the exact section or report where these points should be entered and whether this functionality is currently acti

Momentum Network <support@momentumnetwork.net>

Jul 17, 2026, 7:43 PM

New

Re: SAMS Staging Review and Admin Access

Hello Marko and Team, We hope you are doing well. We just wanted to kindly follow up on our email sent on July 15 regarding the SAMS staging environment. We wanted to check if you have had an opportunity to review and test the staging environment

QAG <qag@sunsoftny.com>

Jul 17, 2026, 7:18 PM

New

Re: [Sun Soft Inc] Re: Display fo token portfolio value

Hi! Thank you! It looks good, but there are a few spelling and number formatting issues: * "STACKED BTEC" is misspelled. The correct term is "STAKED BTEC." * Please display all BTEC amounts with two decimal places. For example: *

Matt Ferk <Matt.Ferk@booster.eco>

Jul 17, 2026, 6:37 PM

New

Required Updates to MAC Budgeting Tools, Credit Optimization, and SmartCredit Integration

Hi Team, Based on our latest review of the MAC platform, several updates and clarifications are required to ensure that these services function correctly and provide customers with a complete financial-management experience. First, within Budgeting

Momentum Network <support@momentumnetwork.net>

Jul 17, 2026, 6:03 PM

New

Urgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning

Hi Team, We have identified two issues within the Debt Payoff Planning service in the MAC platform for Kevin Velazquez, Customer ID 723515, that require correction. First, the upper section of the Overview page is not displaying properly. As shown i

Momentum Network <support@momentumnetwork.net>

Jul 17, 2026, 5:56 PM

New

RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi, Thank you very much for the detailed update. It's great to know that the validation is now in progress. We look forward to receiving the test build once it's ready . Thank you again for your continued support and for keeping us informed throughout

Ana Bezerra <ana.bezerra@booster.eco>

Jul 17, 2026, 5:20 PM

New

Re: [Sun Soft Inc] Re: ASAP!! - HOST Problem

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 17., P, 15:45): ##- Please type your reply above this line -## Your request (202529680) has be

István Ringhoffer <ringi.teszt@gmail.com>

Jul 17, 2026, 5:12 PM

New

[Sun Soft Inc] Re: Urgent – Membership Payment Completed but Status Remains Pending

##- Please type your reply above this line -## Your request (202529683) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 12:54 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 4:55 PM

New

[Sun Soft Inc] Re: Sponsor Change Request – Partner 211510

##- Please type your reply above this line -## Your request (202529677) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 12:32 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 4:32 PM

New

[Sun Soft Inc] Re: Urgent: Duplicate Accounts, Incorrect Debt Balance, Inquiry Discrepancy, and Full Fresh Report Failure in MAC

##- Please type your reply above this line -## Your request (202529679) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 12:31 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 4:31 PM

New

Urgent – Membership Payment Completed but Status Remains Pending

Hi Team, Customer Nancy Ortiz Ortiz, Client ID 837452, successfully paid her $99.99 membership today, July 17, 2026. As shown in Authorize.Net, the transaction was captured successfully; however, in Netsoft, her payment status still appears as Pending,

Momentum Network <support@momentumnetwork.net>

Jul 17, 2026, 4:12 PM

New

[Sun Soft Inc] Re: Ticket # 1020205581– User: aubsal – ID: 044.000.000.059 – Affiliate Sync Delay in Back Office

##- Please type your reply above this line -## Your request (202529682) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 12:03 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 4:03 PM

New

[Sun Soft Inc] Re: Display fo token portfolio value

##- Please type your reply above this line -## Your request (202529578) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 11:49 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 3:50 PM

New

Ticket # 1020205581– User: aubsal – ID: 044.000.000.059 – Affiliate Sync Delay in Back Office

Hi Team, Please assist with a system synchronization check for the following user: Username: aubsal User ID: 044.000.000.059 Ticket Number - 1020205581 Category: Registration / Network Sync Delay Date Reported: 07/17/2026 Issue Summary: The

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 17, 2026, 3:37 PM

New

[Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529437) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 10:40 EDT Hi, Thank you for the follow-up

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 2:40 PM

New

[Sun Soft Inc] Re: Ticket #607725158 - Merchant Role Missing, Laptop Login Failure and Cashback Error - oscnew / Orin Mollyneaux - ID 011.000.000.723

##- Please type your reply above this line -## Your request (202529676) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 10:39 EDT Hi, We have reviewed the report

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 2:39 PM

New

[Sun Soft Inc] Re: Fwd: Request for Credit Version API Keys and Passwordless Access Setup

##- Please type your reply above this line -## Your request (202529176) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 10:19 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 2:20 PM

New

[Sun Soft Inc] Re: Ticket # 1649522567– User: aubsal – ID: 044.000.000.059 – CRM Booster Link Email Functionality Clarification

##- Please type your reply above this line -## Your request (202529663) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 10:15 EDT Hi, Thank you for your patience

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 2:15 PM

New

[Sun Soft Inc] Re: Ticket: 342434895 – User: Aibooster – ID: 061.000.000.098 – Wallet connection failure on staking overview after Privy OTC verification

##- Please type your reply above this line -## Your request (202529580) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 10:02 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 2:03 PM

New

[Sun Soft Inc] Re: Ticket # 1625288734 – User: Aibooster – ID: 061.000.000.098 - Staking Transaction Fails with AA23 Validation Reverted Error After Web3 Update

##- Please type your reply above this line -## Your request (202529658) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 09:48 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 1:48 PM

New

[Sun Soft Inc] Re: ASAP!! - HOST Problem

##- Please type your reply above this line -## Your request (202529680) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 09:45 EDT Hi, We checked with hosting pro

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 1:45 PM

New

[Sun Soft Inc] Re: Change of email address via letter of authorisation on 3 accounts please

##- Please type your reply above this line -## Your request (202529633) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 07:12 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 11:12 AM

New

Re: [Sun Soft Inc] Re: Change of email address via letter of authorisation on 3 accounts please

Have sent on for confirmation, Thank you On 16.7.2026 12:17 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529633) has been updated. To add additional comments, reply to this e

Saima Chaudhury - COO <saima.c@gng.community>

Jul 17, 2026, 11:04 AM

New

[Sun Soft Inc] Re: ASAP! - Product page paypal

##- Please type your reply above this line -## Your request (202529681) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 06:59 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 10:59 AM

New

Re: [Sun Soft Inc] Re: ASAP! - Product page paypal

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 17., P 12:38): ##- Please type your reply above this line -## Your request (202529681) has been

István Ringhoffer <ringi.teszt@gmail.com>

Jul 17, 2026, 10:56 AM

New

[Sun Soft Inc] Re: ASAP! - Product page paypal

##- Please type your reply above this line -## Your request (202529681) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 06:38 EDT Hi, Got it. We have hidden it o

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 10:38 AM

New

Re: [Sun Soft Inc] Re: ASAP! - Product page paypal

But don’t disable PayPal! Please look into how it can be disabled on the product page, because until now it only appeared on the checkout page. I turned it back on. Please don't disable PayPal. Üdvözlettel / Kind regards, Ringhoffer István Sup

István Ringhoffer <ringi.teszt@gmail.com>

Jul 17, 2026, 10:26 AM

New

[Sun Soft Inc] Re: ASAP! - Product page paypal

##- Please type your reply above this line -## Your request (202529681) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 06:20 EDT Hi, We have removed the PayPal

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 10:20 AM

New

Re: [Sun Soft Inc] Re: ASAP!! - HOST Problem

Hi @Support Team - Sun Soft Inc It is currently working, but there was some kind of issue. Please check the server logs as well. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt í

István Ringhoffer <ringi.teszt@gmail.com>

Jul 17, 2026, 10:12 AM

New

[Sun Soft Inc] Re: Online Merchant Purchases – Add Pending Status for Improved User Experience

##- Please type your reply above this line -## Your request (202529671) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 06:02 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 10:02 AM

New

[Sun Soft Inc] Re: Urgent Follow-Up: Universal Test Account Access Issue – Ticket #202528880

##- Please type your reply above this line -## Your request (202529673) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 05:55 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 9:55 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202529361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 05:47 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 9:47 AM

New

[Sun Soft Inc] Re: ASAP!! - HOST Problem

##- Please type your reply above this line -## Your request (202529680) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 05:44 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 9:44 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Thank you. I already contacted support, but I haven't received a response yet. I'll open a new ticket about it. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026.

István Ringhoffer <ringi.teszt@gmail.com>

Jul 17, 2026, 9:39 AM

New

ASAP! - Product page paypal

Why is the PayPal button showing on the product page? It wasn’t there before, and it doesn’t even work! Please remove the PayPal button from the product page. Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Jul 17, 2026, 9:37 AM

New

Re: [Sun Soft Inc] Re: ASAP!! - HOST Problem

Hi @Support Team - Sun Soft Inc It doesn’t proceed to the checkout page, and even if it eventually does, it keeps loading for an hour! It might be an Ajax issue or some other problem based on what appears in the console. Please check it! Üdvözlet

István Ringhoffer <ringi.teszt@gmail.com>

Jul 17, 2026, 9:21 AM

New

[Sun Soft Inc] Re: ASAP!! - HOST Problem

##- Please type your reply above this line -## Your request (202529680) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 05:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 9:18 AM

New

ASAP!! - HOST Problem

Hi @Support Team - Sun Soft Inc It won’t let me proceed to checkout: Üdvözlettel / Kind regards, Ringhoffer István

István Ringhoffer <ringi.teszt@gmail.com>

Jul 17, 2026, 9:09 AM

New

[Sun Soft Inc] Re: Urgent Issue – 404 Error in CruiseUp Contest Manual Points Adjustment

##- Please type your reply above this line -## Your request (202529678) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 04:41 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 8:41 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202529668) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 03:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 7:41 AM

New

[Sun Soft Inc] Re: Byte Butler USA and Canada Missing from Organization Chart – coins / Paul Michael Dekker – ID 001.000.005.923

##- Please type your reply above this line -## Your request (202529675) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 03:37 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 7:37 AM

New

[Sun Soft Inc] Re: Urgent Priority – Successful Reactivation Payment Not Updating Customer Status

##- Please type your reply above this line -## Your request (202529674) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 02:53 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 6:54 AM

New

Re: [Sun Soft Inc] Re: Urgent Issue – 404 Error in CruiseUp Contest Manual Points Adjustment

Manual CruiseUp Points Are Not Being Added to the Partner’s Total Hi, Thank you for the update. However, the issue has not been fully resolved. At this precise moment, I added 300 points to partner Michelle Betancourt, ID 945386, through the Crui

Momentum Network <support@momentumnetwork.net>

Jul 17, 2026, 6:36 AM

New

[Sun Soft Inc] Re: Urgent Issue – 404 Error in CruiseUp Contest Manual Points Adjustment

##- Please type your reply above this line -## Your request (202529678) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 02:30 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 17, 2026, 6:31 AM

New

Urgent: Duplicate Accounts, Incorrect Debt Balance, Inquiry Discrepancy, and Full Fresh Report Failure in MAC

Hi Team, We have identified a serious data accuracy issue within the MAC platform that requires immediate investigation and correction. As shown in the attached screenshots, when reviewing Kevin Velazquez’s account, Customer ID 723515, the same credit

Momentum Network <support@momentumnetwork.net>

Jul 17, 2026, 3:35 AM

New

Re: [Sun Soft Inc] Re: Fwd: Request for Credit Version API Keys and Passwordless Access Setup

Request for Direct MAC Access Hi Team, Thank you for confirming that the staging credentials are working correctly. Please provide me with a direct login or access link to MAC that allows me to enter the platform without first accessing a partner’s

Momentum Network <support@momentumnetwork.net>

Jul 17, 2026, 3:23 AM

New

Urgent Issue – 404 Error in CruiseUp Contest Manual Points Adjustment

Dear Team, We are experiencing a critical issue in the newly implemented CruiseUp Contest – Manual Points Adjustment section. Whenever I enter the name of the partner to whom I need to assign points, the system automatically redirects to a 404 Server E

Momentum Network <support@momentumnetwork.net>

Jul 17, 2026, 12:30 AM

New

Sponsor Change Request – Partner 211510

Dear Team, Please process a sponsor change for partner 211510 – Mauricio Diaz Diaz. He needs to be placed as a direct partner under 426170 – Raquel Pantoja. Please update the system accordingly and confirm once the change has been completed successf

Momentum Network <support@momentumnetwork.net>

Jul 17, 2026, 12:26 AM

New

Ticket #607725158 - Merchant Role Missing, Laptop Login Failure and Cashback Error - oscnew / Orin Mollyneaux - ID 011.000.000.723

Hi Team, Please review Orin Mollyneaux’s Satin Creations account following the duplicate-account deletion. Issues reported: 1. Her Merchant profile appears active and linked to her Shopper account, but sponsor Allison can only see her as a Consume

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 16, 2026, 10:46 PM

New

Byte Butler USA and Canada Missing from Organization Chart – coins / Paul Michael Dekker – ID 001.000.005.923

Hi Team, Please investigate why two Byte Butler merchant businesses are not appearing in the appropriate organization charts. Affected Affiliate / Business Owner Name: Paul Michael Dekker Username: coins Affiliate ID: 001.000.005.923 Reporting Spons

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 16, 2026, 10:36 PM

New

[Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required

##- Please type your reply above this line -## Your request (202529672) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 17:41 EDT Hello Bric, Thank you for your

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 9:41 PM

New

Fwd: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required

Dear Anna, FYI Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Bric Zaldivar <bric.zaldivar@booster.eco>

QAG <qag@sunsoftny.com>

Jul 16, 2026, 9:23 PM

New

Fwd: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required

Dear Anna, FYI Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Bric Zaldivar <bric.zaldivar@booster.eco>

QAG <qag@sunsoftny.com>

Jul 16, 2026, 9:22 PM

New

Fwd: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required

Dear Anna, FYI Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Bric Zaldivar <bric.zaldivar@booster.ec

QAG <qag@sunsoftny.com>

Jul 16, 2026, 9:18 PM

New

RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, I wanted to follow up on the status of this request, as we haven't received an update since our last conversation. Could you please let us know whether the Meta Advanced Mobile Measurement (AMM) requirement has been completed and if the end-to-

Ana Bezerra <ana.bezerra@booster.eco>

Jul 16, 2026, 8:24 PM

New

Urgent Priority – Successful Reactivation Payment Not Updating Customer Status

Dear Team, We have identified a critical issue involving customer Emerson Lopez Cosme, Customer ID 161885, email EMER6685@GMAIL.COM. The customer’s membership payment was declined earlier today; however, the customer subsequently completed a self-react

Momentum Network <support@momentumnetwork.net>

Jul 16, 2026, 7:16 PM

New

Urgent Follow-Up: Universal Test Account Access Issue – Ticket #202528880

Hello Team, We are following up regarding the universal test account created under Ticket #202528880. The credentials previously provided are not working: Username: testaccount@mailinator.com Password: Demo@123 When attempting to log in, we receive a

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 16, 2026, 6:32 PM

New

URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required

Hi Team, Please treat this request as very high priority and time-sensitive. Attached is the AI Companion App Design Review, which contains the results of a complete comparison between the latest available AI Companion APK, the approved Figma design, an

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 16, 2026, 6:23 PM

New

netsoft.ny, catch up on moments you've missed

mr.hedgehog___ , riptidepoolcare and others posted something new. Catch up on Instagram mr.hedgehog___, riptidepoolcare and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This messag

mr.hedgehog___ on Instagram <posts-recaps@mail.instagram.com>

Jul 16, 2026, 5:21 PM

New

Re: Booster Ignite AI Model Update

Please proceed Get Outlook for iOS ________________________________ From: QAG <qag@sunsoftny.com> Sent: Thursday, 16 July 2026 10:42:47 To: Matt Swanson <matthew.swanson@booster.eco> Subject: Booster Ignite AI Model Update Hello Matthew, W

Matt Swanson <matthew.swanson@booster.eco>

Jul 16, 2026, 4:34 PM

New

Online Merchant Purchases – Add Pending Status for Improved User Experience

Hi Team, I'd like to request an important enhancement to improve the user experience and provide greater transparency for shoppers. Currently, when a customer makes a purchase through an online merchant, there is no visible transaction status until the

Matt Swanson <matthew.swanson@booster.eco>

Jul 16, 2026, 3:57 PM

New

[Sun Soft Inc] Re: SOS - Payout missing

##- Please type your reply above this line -## Your request (202529606) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 11:23 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 3:23 PM

New

Re: SAMS Staging Review and Admin Access

Hello Marko, We hope you are doing well. We are following up regarding the SAMS staging environment. We wanted to check whether you and your team had an opportunity to review and test the functionality. If you have any feedback, require any chang

QAG <qag@sunsoftny.com>

Jul 16, 2026, 2:46 PM

New

Booster Ignite AI Model Update

Hello Matthew, We hope you're doing well. This is regarding the Booster Ignite AI model update. OpenAI has deprecated some of the older AI models and introduced the new GPT-5.6 Sol model. We would like to update Booster Ignite to use GPT-5.6 Sol.

QAG <qag@sunsoftny.com>

Jul 16, 2026, 2:42 PM

New

[Sun Soft Inc] Re: Increase Document Upload Size Limit in Resources Section

##- Please type your reply above this line -## Your request (202529652) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 10:26 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 2:26 PM

New

RE: [Sun Soft Inc] Re: SOS - Payout missing

Thank you, very good! BR Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconunity.com Rechtliche Angaben | Legal Information: Conunity GmbH Sitz | Regis

laszlo@myconunity.com <laszlo@myconunity.com>

Jul 16, 2026, 2:10 PM

New

[Sun Soft Inc] Re: Ticket # 293528106 – User: nbbasolutionz – ID: 011.000.000.633 – Non-Profit/Community Account Configuration and Checkout Error

##- Please type your reply above this line -## Your request (202529662) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 10:00 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 2:00 PM

New

[Sun Soft Inc] Re: Information

##- Please type your reply above this line -## Your request (202529669) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 09:56 EDT Hi, Thank you for letting us kn

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 1:56 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

##- Please type your reply above this line -## Your request (202529608) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 09:54 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 1:55 PM

New

Information

Dear @Support Team - Sun Soft Inc Next week, from July 20 to July 26, 2026, I probably won't be very available because I'll be donating. Please don't make any changes to the webshop during this period. If there's something urgent, we'll get in touch

István Ringhoffer <ringi.teszt@gmail.com>

Jul 16, 2026, 12:24 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Hi @Support Team - Sun Soft Inc It looks like it's working quite well now. However, I noticed one or two odd issues, so I still need to do some more testing to make sure everything is working correctly. I also noticed some new issues. The bulk updat

István Ringhoffer <ringi.teszt@gmail.com>

Jul 16, 2026, 11:56 AM

New

[Sun Soft Inc] Re: Ticket # 755070818 – User: Paul - ID: 001.000.001.246 – Missing Initial $3000 BTEC Investment & Portfolio Overview Discrepancy

##- Please type your reply above this line -## Your request (202529614) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 07:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 11:38 AM

New

[Sun Soft Inc] Re: Change of email address via letter of authorisation on 3 accounts please

##- Please type your reply above this line -## Your request (202529633) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 07:17 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 11:18 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202529361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 06:45 EDT Hi, We have updated the change

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 10:45 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

Hi @Support Team - Sun Soft Inc The email is now being delivered. Thank you. The text color should be white here: When saving the password, the Spanish version is missing the text. After setting a new password, I receive this email, but

István Ringhoffer <ringi.teszt@gmail.com>

Jul 16, 2026, 10:41 AM

New

[Sun Soft Inc] Re: Ticket: N/A – Ticketing system attachment error rejecting valid files

##- Please type your reply above this line -## Your request (202529664) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 06:15 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 10:15 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Hi @Support Team - Sun Soft Inc Unfortunately, it isn’t working properly for me either right now. However, I’d already like to enable the reviews, so in the meantime, let’s keep the subject bilingual: Jutalom az értékelésért / Reward for rating

István Ringhoffer <ringi.teszt@gmail.com>

Jul 16, 2026, 9:32 AM

New

[Sun Soft Inc] Re: Ticket # 1451764695 – User: bamahngum76 – ID: 001.000.006.471 – Power Shopper Product Activation Failure After Successful Payment

##- Please type your reply above this line -## Your request (202529659) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 04:58 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 8:58 AM

New

[Sun Soft Inc] Re: URGENT SECURITY CONCERN | Incorrect Profile, Wallet Email, and Missing BTEC Records – Paul (001.000.001.246) / johnchomynfcm (011.000.000.003)

##- Please type your reply above this line -## Your request (202529562) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 04:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 8:10 AM

New

[Sun Soft Inc] Re: Ticket: 1235826796 – User: Nick Boyles – ID: 001.000.000.123 – Delayed Booster Wallet withdrawal request review

##- Please type your reply above this line -## Your request (202529660) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 03:50 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 7:50 AM

New

[Sun Soft Inc] Re: Ticket: 405117065 – User: VDixon – ID: 001.000.000.273 – Incorrect phone number assignment and zero credits display glitch on Booster Link.

##- Please type your reply above this line -## Your request (202529641) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 03:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 7:34 AM

New

[Sun Soft Inc] Re: Ticket # 98545469 – User: wealthbuilder – ID: 001.000.000.237 – Power Shopper & Product Activation Failures Following eWallet Deductions

##- Please type your reply above this line -## Your request (202529657) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 03:34 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 7:34 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202529361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 02:38 EDT Hi, Could you please try placin

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 6:39 AM

New

[Sun Soft Inc] Re: SOS - Payout missing

##- Please type your reply above this line -## Your request (202529606) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 02:31 EDT Hi, We identified that the payo

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 6:31 AM

New

[Sun Soft Inc] Re: Adjustment to Cruise Up Contest Point Allocation

##- Please type your reply above this line -## Your request (202529601) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 01:43 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 5:44 AM

New

[Sun Soft Inc] Re: Correction – Payment Method to Remain on Customer Profile

##- Please type your reply above this line -## Your request (202529647) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 01:33 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 16, 2026, 5:33 AM

New

Re: [Sun Soft Inc] Re: Adjustment to Cruise Up Contest Point Allocation

Approved. Please proceed. El mié, 15 jul 2026 a la(s) 3:33 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529601) has been updated. To add additional comm

Momentum Network <support@momentumnetwork.net>

Jul 16, 2026, 1:30 AM

New

Re: [Sun Soft Inc] Re: Correction – Payment Method to Remain on Customer Profile

Osmani Valdespino 4033060070228983 Exp: 1128 CVV: 127 El mié, 15 jul 2026 a la(s) 4:26 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529647) has been

Momentum Network <support@momentumnetwork.net>

Jul 16, 2026, 1:24 AM

New

Ticket: N/A – Ticketing system attachment error rejecting valid files

Hi Team, Please check the following case: • Issue Summary: The attachment feature inside our internal ticketing system is currently failing and not working as intended. When attempting to upload standard files to support replies, the system throws a

Jose Genovese <jose.genovese@booster.eco>

Jul 15, 2026, 11:25 PM

New

Ticket # 1649522567– User: aubsal – ID: 044.000.000.059 – CRM Booster Link Email Functionality Clarification

Hi Team, Please assist us with an operational and functional clarification regarding the CRM email system in Booster Link for the following user inquiry: Username: aubsal User ID: 044.000.000.059 Ticket Number: 1649522567 Category: Booster App / C

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 15, 2026, 10:53 PM

New

Ticket # 293528106 – User: nbbasolutionz – ID: 011.000.000.633 – Non-Profit/Community Account Configuration and Checkout Error

Hi Team, Please assist with a technical verification and provide clarification/materials for the following inquiry from user Allison: Username: nbbasolutionz User ID: 011.000.000.633 Ticket Number: 293528106 Category: Booster App / Account Setup &

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 15, 2026, 10:48 PM

New

Ticket: 1235826796 – User: Nick Boyles – ID: 001.000.000.123 – Delayed Booster Wallet withdrawal request review

Hi Team, Please check the following case: • Username: Nick Boyles • ID: 001.000.000.123 • Ticket Number: 1235826796 • Issue Summary: The user submitted a withdrawal request from their Booster Wallet a couple of days ago, but the transaction rem

Jose Genovese <jose.genovese@booster.eco>

Jul 15, 2026, 4:21 PM

New

Ticket # 1451764695 – User: bamahngum76 – ID: 001.000.006.471 – Power Shopper Product Activation Failure After Successful Payment

Hi Team, Please assist with a system review and activation for this user: Username: bamahngum76 User ID: 001.000.006.471 Ticket Number: 1451764695 Category: Power Shopper - Product Date Reported: 07/15/2026 Issue Summary: The user purchased a Po

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 15, 2026, 4:04 PM

New

Ticket # 1625288734 – User: Aibooster – ID: 061.000.000.098 - Staking Transaction Fails with AA23 Validation Reverted Error After Web3 Update

Hi Team, Please assist with a technical system check for this user: Username: Aibooster User ID: 061.000.000.098 Category: Booster App / Web3 Staking Date Reported: 07/15/2026 Issue Summary: The user is unable to execute staking transactions afte

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 15, 2026, 3:55 PM

New

Re: [Sun Soft Inc] Re: Change of email address via letter of authorisation on 3 accounts please

Hi Team; Have just been asked to change the email addresses please. thanks Saima On 15.7.2026 04:32 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529633) has been update

Saima Chaudhury - COO <saima.c@gng.community>

Jul 15, 2026, 3:41 PM

New

[Sun Soft Inc] Re: Ticket 76402021– User: Owen – ID: 061.000.000.264 – Downline/Affiliate Count Discrepancy (User View: 130 vs System View: 133)

##- Please type your reply above this line -## Your request (202529636) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 11:37 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 3:37 PM

New

SAMS Staging Review and Admin Access

Hello Marko, We hope you are doing well. This email is regarding SAMS. We have completed the reconfiguration and testing in the staging environment. You can log in to the staging Admin Backoffice using the credentials below. From the Admin Backof

QAG <qag@sunsoftny.com>

Jul 15, 2026, 3:33 PM

New

[Sun Soft Inc] Re: Change of email address via letter of authorisation on 3 accounts please

##- Please type your reply above this line -## Your request (202529633) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 11:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 3:32 PM

New

SAMS Staging Review and Admin Access

Hello Marko, We hope you are doing well. This email is regarding SAMS. We have completed the reconfiguration and testing in the staging environment. You can log in to the staging Admin Backoffice using the credentials below. From the Admin Backof

QAG <qag@sunsoftny.com>

Jul 15, 2026, 3:31 PM

New

[Sun Soft Inc] Re: Ticket: 1838771363 – User: ease – ID: 061.000.000.286 – Investigation requested for a $1400 account discrepancy causing synchronization issues.

##- Please type your reply above this line -## Your request (202529638) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 11:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 3:26 PM

New

Ticket # 98545469 – User: wealthbuilder – ID: 001.000.000.237 – Power Shopper & Product Activation Failures Following eWallet Deductions

Hi Team, Please assist with a system transaction check and product activation for this user: Username: wealthbuilder User ID: 001.000.000.237 Ticket Number: 98545469 Category: Booster App / Product Activation Date Reported: 07/15/2026 Issue Summa

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 15, 2026, 3:26 PM

New

Fwd: Follow-up on Network Marketing Software Suite - Upgraded comp plan 🌹🌹🌹

FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work

David C <david@sunsoftny.com>

Jul 15, 2026, 3:24 PM

New

[Sun Soft Inc] Re: Urgent: Support Email Notification Not Generated for Customer Reactivation

##- Please type your reply above this line -## Your request (202529626) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 11:21 EDT Hi, Thank you for your report.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 3:21 PM

New

How to lower payment costs & win customers

Your pay by bank primer                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

The Plaid Team <info@email.plaid.com>

Jul 15, 2026, 3:09 PM

New

[Sun Soft Inc] Re: Update Founder Rank Display for Qualified Partners

##- Please type your reply above this line -## Your request (202529646) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 10:55 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 2:55 PM

New

[Sun Soft Inc] Re: Required Crown and Cruise Points Deductions

##- Please type your reply above this line -## Your request (202529645) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 10:29 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 2:29 PM

New

[Sun Soft Inc] Re: Advanced Partner Genealogy Status Filter Not Working Correctly

##- Please type your reply above this line -## Your request (202529654) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 10:05 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 2:05 PM

New

RE: [Sun Soft Inc] Re: Ticket 76402021– User: Owen – ID: 061.000.000.264 – Downline/Affiliate Count Discrepancy (User View: 130 vs System View: 133)

Hi team, This was the screenshot we viewed before replying to you on July 9th. https://prnt.sc/dxigOShNQBUV Can you check, please? Let me know if you want something from us. Thank You! ________________________________ De: Support Team

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 15, 2026, 1:45 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

##- Please type your reply above this line -## Your request (202529608) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 09:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 1:38 PM

New

[Sun Soft Inc] Re: ASAP - order sponsor selector

##- Please type your reply above this line -## Your request (202529607) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 08:48 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 12:48 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Hi @Support Team - Sun Soft Inc I don't understand because the subject line was already working in the live webshop. These are emails from June 25 (English and Hungarian): That's why I'm asking: if it will work the same way in the live webshop

István Ringhoffer <ringi.teszt@gmail.com>

Jul 15, 2026, 12:46 PM

New

[Sun Soft Inc] Re: Required Updates to the Events Section

##- Please type your reply above this line -## Your request (202529653) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 08:39 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 12:39 PM

New

Re: [Sun Soft Inc] Re: ASAP - order sponsor selector

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 15., Sze, 13:44): ##- Please type your reply above this line -## Your request (202529607) has

István Ringhoffer <ringi.teszt@gmail.com>

Jul 15, 2026, 12:38 PM

New

[Sun Soft Inc] Re: Fwd: Request for Credit Version API Keys and Passwordless Access Setup

##- Please type your reply above this line -## Your request (202529176) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 07:49 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 11:49 AM

New

[Sun Soft Inc] Re: ASAP - order sponsor selector

##- Please type your reply above this line -## Your request (202529607) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 07:44 EDT Hi, Thank you for your clarific

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 11:44 AM

New

[Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)

##- Please type your reply above this line -## Your request (202529634) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 07:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 11:26 AM

New

[Sun Soft Inc] Re: UI Corrections Required – Partner Name Spacing and Four & Free Text Color

##- Please type your reply above this line -## Your request (202529649) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 06:47 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 10:47 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 817622416 – User: oscnew – ID: 011.000.000.723 – User reports account access block but attaches a payment error scre...

##- Please type your reply above this line -## Your request (202529635) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 06:37 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 10:37 AM

New

[Sun Soft Inc] Re: Token query

##- Please type your reply above this line -## Your request (202529632) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 06:36 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 10:37 AM

New

[Sun Soft Inc] Re: Token query

##- Please type your reply above this line -## Your request (202529631) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 06:35 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 10:35 AM

New

[Sun Soft Inc] Re: Ticket 76402021– User: Owen – ID: 061.000.000.264 – Downline/Affiliate Count Discrepancy (User View: 130 vs System View: 133)

##- Please type your reply above this line -## Your request (202529636) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 06:34 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 10:34 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

Hi @Support Team - Sun Soft Inc I still haven’t received the registration email, only the order confirmation: There’s also only an email about the order in SendGrid: The account is created: Üdvözlettel / Kind regards, Ringhoffer Istvá

István Ringhoffer <ringi.teszt@gmail.com>

Jul 15, 2026, 9:07 AM

New

[Sun Soft Inc] Re: Correction – Payment Method to Remain on Customer Profile

##- Please type your reply above this line -## Your request (202529647) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 04:26 EDT Hi, Thank you for the updated r

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 8:26 AM

New

[Sun Soft Inc] Re: Add Founder Rank Information Tooltip

##- Please type your reply above this line -## Your request (202529650) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 04:16 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 8:16 AM

New

[Sun Soft Inc] Re: Token purchase and check out issue

##- Please type your reply above this line -## Your request (202529591) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 04:01 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 8:01 AM

New

[Sun Soft Inc] Re: Remove Payment Card Ending in 2768 – Michel Munoz Ozuna

##- Please type your reply above this line -## Your request (202529642) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 03:57 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 7:57 AM

New

[Sun Soft Inc] Re: Remove Additional Payment Methods – Customer Profile

##- Please type your reply above this line -## Your request (202529644) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 03:46 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 7:46 AM

New

[Sun Soft Inc] Re: Activate Recurring Subscription – Maikel Perez (ID 818970)

##- Please type your reply above this line -## Your request (202529648) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 03:41 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 7:41 AM

New

[Sun Soft Inc] Re: Adjustment to Cruise Up Contest Point Allocation

##- Please type your reply above this line -## Your request (202529601) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 03:33 EDT Hi, Thank you for the update.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 7:33 AM

New

[Sun Soft Inc] Re: Top Priority – Missing CruiseUp Contest Qualification Requirements

##- Please type your reply above this line -## Your request (202529640) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 03:23 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 7:23 AM

New

[Sun Soft Inc] Re: Urgent Cancellation Reversal and Recurring Subscription Reactivation – Roneld Reyes Cepero

##- Please type your reply above this line -## Your request (202529637) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 02:12 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 6:12 AM

New

Steve, stuck on the brief? Not anymore.

New assets for July are here, ready when you are. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ July's new

Envato Market <news@m.market.envato.com>

Jul 15, 2026, 5:59 AM

New

Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)

Hi Team, Thank you for confirming that the Smart Wallet migration was completed and that Alexandra’s BTEC tokens remain secure. The wallet migration message has now disappeared. However, Alexandra has confirmed that she is still unable to stake her toke

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 15, 2026, 5:59 AM

New

[Sun Soft Inc] Re: Urgent Assistance Required to Identify Membership Associated With Ethoca Alert

##- Please type your reply above this line -## Your request (202529639) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 01:47 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 15, 2026, 5:48 AM

New

Fw: Action Required: Your app is not compliant with Google Play Policies (Booster Ignite)

Get Outlook for iOS ________________________________ From: Google Play Support <no-reply-googleplay-developer@google.com> Sent: Tuesday, 14 July 2026 23:26:42 To: mattferk1@gmail.com <mattferk1@gmail.com> Cc: matt.ferk@boostercorp.ai <matt.ferk@b

MATT FERK <mattferk1@gmail.com>

Jul 15, 2026, 3:28 AM

New

Advanced Partner Genealogy Status Filter Not Working Correctly

Dear Team, The status filter in the Advanced Partner Genealogy section is not functioning correctly. When a specific status is selected, the genealogy should display only the partners who currently have that status. All partners with any other statu

Momentum Network <support@momentumnetwork.net>

Jul 15, 2026, 1:51 AM

New

Required Updates to the Events Section

Dear Team, The current Events section needs to be updated, as some of its requirements are outdated and are limiting the proper creation and display of company events. Please correct the following: 1. Event Profile Image Size The platform cur

Momentum Network <support@momentumnetwork.net>

Jul 15, 2026, 1:47 AM

New

Increase Document Upload Size Limit in Resources Section

Dear Team, Please increase the maximum file size allowed when uploading documents under the Resources > Document / PDFsection. The current limit of 2 MB is too restrictive. Momentum Network produces digital magazines featuring our company leaders, a

Momentum Network <support@momentumnetwork.net>

Jul 15, 2026, 1:39 AM

New

Add Founder Rank Information Tooltip

Dear Team, Please add a question mark icon next to “Founder Rank,” using the same functionality currently available in the Top Producer and Top Recruiter sections. When the user selects the icon, it should display a brief explanation of the Founder

Momentum Network <support@momentumnetwork.net>

Jul 15, 2026, 1:33 AM

New

UI Corrections Required – Partner Name Spacing and Four & Free Text Color

Dear Development Team, Please correct the following display issues throughout the platform: 1. Partner Name Spacing There are currently two spaces between the partner’s first name and last name. This should be corrected so that all partner names

Momentum Network <support@momentumnetwork.net>

Jul 15, 2026, 1:25 AM

New

Activate Recurring Subscription – Maikel Perez (ID 818970)

Dear Team, Please activate the recurring subscription for the following customer: Name: Maikel Perez Customer ID: 818970 Email: lekiam0404@gmail.com Recurring Billing Date: August 13, 2026 Please ensure that the subscription is properly activa

Momentum Network <support@momentumnetwork.net>

Jul 15, 2026, 1:19 AM

New

Correction – Payment Method to Remain on Customer Profile

Dear Team, Please disregard our previous email regarding the payment methods associated with Osmanivaldespino5@gmail.com. The only payment method that must remain saved on this customer’s profile is the card ending in 8983. Please remove the foll

Momentum Network <support@momentumnetwork.net>

Jul 15, 2026, 1:14 AM

New

Update Founder Rank Display for Qualified Partners

Dear Team, Please update the Founder Rank section for the only three partners who have officially earned a Founder title to date: 1. Priscilla Castellanos – Partner ID 170812 * Display: Founder Ambassador * Show the gold Ambassado

Momentum Network <support@momentumnetwork.net>

Jul 15, 2026, 12:45 AM

New

Required Crown and Cruise Points Deductions

Dear Team, Please process the following point deductions: 1. Dunia Miranda Cabrera – Partner ID 698122 * Deduct 1 Crown point * Deduct 150 Cruise Up Contest points * Reason: Chargeback from her client Ana Virginia Blum – C

Momentum Network <support@momentumnetwork.net>

Jul 15, 2026, 12:40 AM

New

Remove Additional Payment Methods – Customer Profile

Dear Team, Please update the customer profile associated with Osmanivaldespino5@gmail.com and ensure that only the card ending in 5040 remains saved on the account. Please permanently remove the following payment methods: * Card ending in 898

Momentum Network <support@momentumnetwork.net>

Jul 15, 2026, 12:17 AM

New

Required Enhancements to the T&C Acceptance Record

Dear Team, After reviewing the current T&C Acceptance section, we need the following essential information added to strengthen the electronic acceptance record: 1. Exact PDF copies of the documents accepted, permanently linked to the member’s acc

Momentum Network <support@momentumnetwork.net>

Jul 15, 2026, 12:15 AM

New

Remove Payment Card Ending in 2768 – Michel Munoz Ozuna

Dear Team, Please remove the payment card ending in 2768 from the following customer profile: Customer Name: Michel Munoz Ozuna Email: michelmunoz@yahoo.com Customer Profile ID: 810543298 Payment Profile ID: 1364282454 Card Ending: 2768 Pleas

Momentum Network <support@momentumnetwork.net>

Jul 14, 2026, 9:11 PM

New

Ticket: 405117065 – User: VDixon – ID: 001.000.000.273 – Incorrect phone number assignment and zero credits display glitch on Booster Link.

Hi Team, Please check the following case: • Username: VDixon • ID: 001.000.000.273 • Ticket Number: 405117065 • Issue Summary: The user reports that his assigned Booster Link phone number belongs to a third-party company and his phone credits dis

Jose Genovese <jose.genovese@booster.eco>

Jul 14, 2026, 8:02 PM

New

Top Priority – Missing CruiseUp Contest Qualification Requirements

Dear Team, This is a top-priority request regarding the CruiseUp Contest requirements displayed in the back office. The current information shown in the CruiseUp Contest tab is incomplete. Please add the following rules to the requirements section:

Momentum Network <support@momentumnetwork.net>

Jul 14, 2026, 7:56 PM

New

Urgent Assistance Required to Identify Membership Associated With Ethoca Alert

Dear Team, We received the attached Ethoca fraud alert from Kount and need your assistance identifying the customer or membership associated with this transaction. Please search the system using the following details: Transaction Amount: $99.99

Momentum Network <support@momentumnetwork.net>

Jul 14, 2026, 7:36 PM

New

Ticket: 1838771363 – User: ease – ID: 061.000.000.286 – Investigation requested for a $1400 account discrepancy causing synchronization issues.

Hi Team, Please check the following case: • Username: ease • ID: 061.000.000.286 • Ticket Number: 1838771363 • Issue Summary: The user is reporting a past system fault involving $1400 that has caused a synchronization issue in her account balance

Jose Genovese <jose.genovese@booster.eco>

Jul 14, 2026, 7:32 PM

New

Urgent Cancellation Reversal and Recurring Subscription Reactivation – Roneld Reyes Cepero

Dear Team, Please be advised that the following customer has withdrawn his cancellation request and wishes to continue receiving services: Customer Name: Roneld Reyes Cepero Customer ID: 278149 Email: roninegroni@icloud.com Please reverse the s

Momentum Network <support@momentumnetwork.net>

Jul 14, 2026, 7:12 PM

New

Re: [Sun Soft Inc] Re: Fwd: Request for Credit Version API Keys and Passwordless Access Setup

Unable to Access the Staging Environment Dear Team, Thank you for providing the login credentials. Unfortunately, I was unable to access the staging environment using the username and password provided. The system displays an “Invalid username an

Momentum Network <support@momentumnetwork.net>

Jul 14, 2026, 7:03 PM

New

Re: [Sun Soft Inc] Re: Adjustment to Cruise Up Contest Point Allocation

Unable to Access the Demo Account Dear Team, Thank you for providing the staging environment credentials. Unfortunately, I was unable to access the demo account using the username and password provided. The system displays an “Invalid username an

Momentum Network <support@momentumnetwork.net>

Jul 14, 2026, 7:01 PM

New

RE: [Sun Soft Inc] Re: SOS - Payout missing

Hi, Thank you. Please DO investigate the root cause already NOW so we don‘t run into the issue again. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschla

laszlo@myconunity.com <laszlo@myconunity.com>

Jul 14, 2026, 6:55 PM

New

You're still doing this manually?

Build a working AI agent in under an hour, no coding required.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Jul 14, 2026, 5:02 PM

New

How users decide to sign up or drop off

Get insights into how users evaluate                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

Plaid <info@email.plaid.com>

Jul 14, 2026, 4:25 PM

New

Re: [Sun Soft Inc] Re: ASAP - order sponsor selector

Hi @Support Team - Sun Soft Inc This ticket wasn’t about that; it was about the first checkbox, which should include all active users, but currently it doesn’t: Please investigate and fix the issue. Üdvözlettel / Kind regards, Ringhoffer Ist

István Ringhoffer <ringi.teszt@gmail.com>

Jul 14, 2026, 4:21 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Ticket # 1783260765– User: Teknoman – ID: 011.000.000.044 - Marketing Distribution Percentage and Organization Sync

##- Please type your reply above this line -## Your request (202529571) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:18 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 4:18 PM

New

[Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)

##- Please type your reply above this line -## Your request (202529634) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:17 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 4:17 PM

New

[Sun Soft Inc] Re: Urgent Investigation Required – Authorize.Net and Netsoft Payment Integration Failures

##- Please type your reply above this line -## Your request (202529628) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:14 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 4:14 PM

New

[Sun Soft Inc] Re: Ticket # 1675717596 – User: giftneitende – ID: 001.000.006.731 – Smart Wallet Email Verification Code Failure

##- Please type your reply above this line -## Your request (202529613) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 4:10 PM

New

[Sun Soft Inc] Re: Ticket # 623456595 – User: Jacob – ID: 061.000.000.009 – Booster Security Update OTP Refusal Issue

##- Please type your reply above this line -## Your request (202529579) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 4:09 PM

New

[Sun Soft Inc] Re: Ticket: 1251663763 – User: yakwar – ID: 001.000.002.879 – Web3 staking interface access failure due to infinite loading and verification code errors

##- Please type your reply above this line -## Your request (202529619) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:06 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 4:06 PM

New

[Sun Soft Inc] Re: Ticket: 490113879 – User: NealSalvino – ID: 001.000.000.712– Web3 Wallet authentication and login failure

##- Please type your reply above this line -## Your request (202529592) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:04 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 4:04 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

##- Please type your reply above this line -## Your request (202529608) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:02 EDT Hi, Kindly check now. The Spani

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 4:02 PM

New

[Sun Soft Inc] Re: OTP Validation Failure Preventing Web3 Access

##- Please type your reply above this line -## Your request (202529600) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:01 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 4:01 PM

New

Ticket 76402021– User: Owen – ID: 061.000.000.264 – Downline/Affiliate Count Discrepancy (User View: 130 vs System View: 133)

Hi Team, Please assist with a system check and review for this user: Username: Owen User ID: 061.000.000.264 Ticket Number: 76402021 Category: Back Office / Downline Display Date Reported: 07/14/2026 Issue Summary: The user reports a discrepancy

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 14, 2026, 3:46 PM

New

[Sun Soft Inc] Re: ASAP - order sponsor selector

##- Please type your reply above this line -## Your request (202529607) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 11:38 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 3:38 PM

New

Re: [Sun Soft Inc] Re: Ticket: 817622416 – User: oscnew – ID: 011.000.000.723 – User reports account access block but attaches a payment error screenshot.

Hi Team, Please review the latest update regarding Orin Mollyneaux’s account: Username: oscnew User ID: 011.000.000.723 Original Ticket Number: 817622416 Related Sunsoft Ticket: 202529353 We previously authorized the deletion of the duplicate accoun

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 14, 2026, 3:38 PM

New

[Sun Soft Inc] Re: Ticket: 875508845 – User: uoga – ID: 001.000.001.606 – Support login failure due to missing SSO token error on CRM dashboard portal

##- Please type your reply above this line -## Your request (202529621) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 11:36 EDT Hi, We have reviewed the report

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 3:36 PM

New

[Sun Soft Inc] Re: Ticket # 31169567 – User: Boby – ID: 385.000.000.104 – Partner Merchant Missing Cash/Card Payment Method Options in App

##- Please type your reply above this line -## Your request (202529615) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 11:35 EDT Hi, We have reviewed the paymen

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 3:35 PM

New

Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)

As an addendum to my past message, please find the attachments she shared in this message. Thank you for your attention to this. ________________________________ From: Bric Zaldivar Sent: Tuesday, July 14, 2026 9:25 AM To: Support <support@sunsof

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 14, 2026, 3:27 PM

New

VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)

Hi Team, Please urgently investigate two BTEC-related issues affecting the following user: Username: alexandra User ID: 061.000.000.001 Ticket Number: 1846191503 1. Unable to Stake 36,000 BTEC Alexandra attempted to stake 36,000 BTEC tokens. However

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 14, 2026, 3:25 PM

New

What the shipping industry won't say out loud

Salsa Showdown on demand: Carrier rates, free shipping myths, EU changes, & new features. ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ShipStation <no-reply@shipstation.com>

Jul 14, 2026, 3:16 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202529361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 10:45 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 2:45 PM

New

[Sun Soft Inc] Re: Urgent Correction Required – Momentum Cultural Award Voting Category

##- Please type your reply above this line -## Your request (202529625) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 10:02 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 2:02 PM

New

[Sun Soft Inc] Re: Follow-Up – MAC & SmartCredit Integration Status

##- Please type your reply above this line -## Your request (202528838) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 09:45 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 1:45 PM

New

[Sun Soft Inc] Re: Fwd: Request for Credit Version API Keys and Passwordless Access Setup

##- Please type your reply above this line -## Your request (202529176) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 09:45 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 1:45 PM

New

[Sun Soft Inc] Re: Urgent: Fix Mobile Display Issues in Momentum Awards 2026 Voting Popup

##- Please type your reply above this line -## Your request (202529610) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 09:43 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 1:43 PM

New

Change of email address via letter of authorisation on 3 accounts please

Hi team; We have written request to change email and authorisation on 3 accounts details of which I attach below can you please sort this out for 3 members who are wishing to leave: Letter of Authorization I, Kazumi Kuroda, hereby authorize Yukik

Saima Chaudhury - COO <saima.c@gng.community>

Jul 14, 2026, 1:14 PM

New

Token query

Hi team; Another mop up for tokens please: I have purchased the NFT $400 on8/july. This is a gift voucher made by May 9th. Please give me a total of 6630 tokens for P2. 4420tokens are missing. CHZ12Q6FB1 -- Yours sincerely, Saima Chaudhu

Saima Chaudhury - COO <saima.c@gng.community>

Jul 14, 2026, 1:04 PM

New

Token query

Hi team; another mop up for the 3x on the gold monthly please: I have purchased the NFT $400 on 25/Jun.This is a gift voucher made by May 9th. Please give me a total of 6315 tokens for P2. 4210 tokens are missing. 🆔mochico1974 I9L6TCWIE1 Regar

Saima Chaudhury - COO <saima.c@gng.community>

Jul 14, 2026, 12:59 PM

New

Re: VERY URGENT: July Supercharge Purchase Option Missing on Mobile Browser

Dear Anna, Copied Anna. I will inform the team to do that. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 14, 2026, at 06:24, Da

QAG <qag@sunsoftny.com>

Jul 14, 2026, 12:33 PM

New

[Sun Soft Inc] Re: Adjustment to Cruise Up Contest Point Allocation

##- Please type your reply above this line -## Your request (202529601) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 08:29 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 12:29 PM

New

[Sun Soft Inc] Re: test accounts

##- Please type your reply above this line -## Your request (202529609) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 08:15 EDT Hello, Thank you for getting in

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 12:15 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

Hi @Support Team - Sun Soft Inc It's not the Hungarian email, it's the Spanish one. I'm not receiving the Spanish registration email. Please check video: https://drive.google.com/file/d/1Ld4PHao0d7qkKxlHuVgwuVOPFt6rZviE/view?usp=sharing Üdvözlette

István Ringhoffer <ringi.teszt@gmail.com>

Jul 14, 2026, 12:07 PM

New

Re: [Sun Soft Inc] Re: test accounts

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 14., K, 13:08): ##- Please type your reply above this line -## Your request (202529609) has be

István Ringhoffer <ringi.teszt@gmail.com>

Jul 14, 2026, 11:29 AM

New

[Sun Soft Inc] Re: VERY URGENT: July Supercharge Purchase Option Missing on Mobile Browser

##- Please type your reply above this line -## Your request (202529624) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 07:10 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 11:10 AM

New

[Sun Soft Inc] Re: Ticket # 479705992 – User: KarenOliver – ID: 787.000.000.003 – Two-Factor Authentication (2FA) Reset Request

##- Please type your reply above this line -## Your request (202529611) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 07:09 EDT Hi, We would like to confirm th

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 11:09 AM

New

[Sun Soft Inc] Re: test accounts

##- Please type your reply above this line -## Your request (202529609) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 07:08 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 11:08 AM

New

[Sun Soft Inc] Re: Prelaunch details

##- Please type your reply above this line -## Your request (202529552) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 07:07 EDT Hi, Kindly review the latest up

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 11:07 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Hi @Support Team - Sun Soft Inc I don't understand this. Will the subject line of the thank-you email in the live webshop be available in four languages if we activate the changes made here? Üdvözlettel / Kind regards, Ringhoffer István Suppor

István Ringhoffer <ringi.teszt@gmail.com>

Jul 14, 2026, 10:39 AM

New

Fwd: VERY URGENT: July Supercharge Purchase Option Missing on Mobile Browser

Steve, Post optimisation do encourage the users to download the mobile app if they try to open it from the mobile browser. Sincerely, David B. Cyrus Vice President, Sunsoft Inc. Sent from my iPad using AT&T Begin forwarded message: From:

David C <david@sunsoftny.com>

Jul 14, 2026, 10:24 AM

New

[Sun Soft Inc] Re: Voting Popup Continues Appearing After Completion

##- Please type your reply above this line -## Your request (202529629) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 06:15 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 10:15 AM

New

[Sun Soft Inc] Re: Request to Permanently Remove Canceled Partner Membership

##- Please type your reply above this line -## Your request (202529627) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 05:55 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 9:55 AM

New

[Sun Soft Inc] Re: Crown Council Pin Reassignment Request

##- Please type your reply above this line -## Your request (202529623) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 04:36 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 8:36 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Remove Test/Showcase Merchant Accounts

##- Please type your reply above this line -## Your request (202529617) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 04:04 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 8:05 AM

New

Re: [Sun Soft Inc] Re: test accounts

Hi @Support Team - Sun Soft Inc These two accounts are also test accounts and can be deleted. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 14., K, 9:35

István Ringhoffer <ringi.teszt@gmail.com>

Jul 14, 2026, 7:37 AM

New

[Sun Soft Inc] Re: test accounts

##- Please type your reply above this line -## Your request (202529609) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 03:35 EDT Hi, We have deleted the test ac

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 7:35 AM

New

[Sun Soft Inc] Re: Ticket #1004641032 – User: NealSalvino – ID: 001.000.000.712 - Discrepancy Between Back Office and Mobile App MC Totals

##- Please type your reply above this line -## Your request (202529616) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 03:31 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 7:31 AM

New

[Sun Soft Inc] Re: Urgent Request to Remove Obsolete Payment Method from Customer Profile

##- Please type your reply above this line -## Your request (202529622) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 02:05 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 6:05 AM

New

RE: [Sun Soft Inc] Re: Prelaunch details

Hi, Thank you. 1. Brevo integration * I’m not convinced, that mving everything to Brevo ist the best idea – I was ONLY talking about the first confirmation email, and not password reset and so on – but if we can trust the intergation, we

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Jul 14, 2026, 5:23 AM

New

[Sun Soft Inc] Re: Urgent Review Required – Rank Downgrade Notification Timing and Missing Alerts

##- Please type your reply above this line -## Your request (202529604) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 01:21 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 14, 2026, 5:22 AM

New

Voting Popup Continues Appearing After Completion

Dear Team, We have identified an issue with the Momentum Awards 2026 voting popup. Once a partner has completed and submitted votes for all 10 award categories, the voting popup should no longer appear when they access the back office. However, as s

Momentum Network <support@momentumnetwork.net>

Jul 14, 2026, 2:49 AM

New

Urgent Investigation Required – Authorize.Net and Netsoft Payment Integration Failures

Dear Team, We are currently experiencing a serious payment-processing issue involving the integration between Authorize.Net and the Netsoft platform. Certain payments initiated through Netsoft—whether through enrollment links or the Reactivate Custo

Momentum Network <support@momentumnetwork.net>

Jul 14, 2026, 2:36 AM

New

Request to Permanently Remove Canceled Partner Membership

Dear Team, Please permanently remove the canceled partner membership associated with the following account from the Momentum Network system: * Partner ID: 990913 * Name: Virgilio Lopez * Current Status: Canceled This membership is n

Momentum Network <support@momentumnetwork.net>

Jul 14, 2026, 2:28 AM

New

Urgent: Support Email Notification Not Generated for Customer Reactivation

Dear Team, We have identified another failure in the customer reactivation notification process. On July 13, 2026, at 1:43 PM Eastern Time, customer Maritza Leon successfully reactivated her membership directly through her platform. The $99.99 trans

Momentum Network <support@momentumnetwork.net>

Jul 14, 2026, 2:15 AM

New

New features and 21 new voices in Voice Agent Builder

Agent transfers, custom MCPs, speech controls, and more. 21 new voices, multi-agent transfers, custom MCPs Hi Steve, We heard your feedback, and we've been rapidly adding new features to the Voice Agent Builder to support more use cases and give

SpaceXAI <noreply@x.ai>

Jul 14, 2026, 12:38 AM

New

Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Ticket # 1783260765– User: Teknoman – ID: 011.000.000.044 - Marketing Distribution Percentage and Organization Sync

Hi Team, Please investigate the unresolved Marketing Campaign concerns reported by the affiliate below. Username: Teknoman Previous Ticket: 1783260765 Area: Marketing Campaigns / Organization Genealogy Issue 1: Incorrect Contribution Percentage The

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 14, 2026, 12:12 AM

New

Urgent Correction Required – Momentum Cultural Award Voting Category

Dear Team, An urgent correction is required in the Momentum Awards voting pop-up, specifically and exclusively within the Momentum Cultural Award category. Partner Amaya Obeso has canceled her Momentum Network membership and is therefore no longer e

Momentum Network <support@momentumnetwork.net>

Jul 13, 2026, 11:57 PM

New

VERY URGENT: July Supercharge Purchase Option Missing on Mobile Browser

Hi Team, Please urgently investigate the mobile browser version of the Affiliate Dashboard. When a user accesses the new July Supercharge through a mobile web browser, the page is not properly optimized and there is no visible button or option allowing

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 13, 2026, 11:51 PM

New

Crown Council Pin Reassignment Request

Dear Team, Please be advised that Partner Amaya Obeso (ID 461398) has canceled her Momentum Network membership and, as a result, is no longer an active member of the Crown Council. Kindly complete the following updates: 1. Remove the Crown Cou

Momentum Network <support@momentumnetwork.net>

Jul 13, 2026, 11:20 PM

New

Urgent Request to Remove Obsolete Payment Method from Customer Profile

Dear Team, Please remove the payment method ending in 2708 from the customer profile associated with Christian Castro Vazquezand the email address chriiztian21@gmail.com. The customer currently has two payment profiles registered. The card ending in

Momentum Network <support@momentumnetwork.net>

Jul 13, 2026, 10:52 PM

New

Ticket: 875508845 – User: uoga – ID: 001.000.001.606 – Support login failure due to missing SSO token error on CRM dashboard portal

Hi Team, Please check the following case: * Username: uoga * ID: 001.000.001.606 * Ticket Number: 875508845 * Issue Summary: The support team is currently unable to access uoga's configuration environment due to a fatal Single Sign-

Jose Genovese <jose.genovese@booster.eco>

Jul 13, 2026, 10:48 PM

New

Re: [Sun Soft Inc] Re: Urgent Review Required – Rank Downgrade Notification Timing and Missing Alerts

Confirmed El lun, 13 jul 2026 a la(s) 2:39 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529604) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Jul 13, 2026, 9:33 PM

New

New login to your xAI account

Your xAI account has been accessed from a new IP address We've noticed a new login Hi Steve, We're notifying you by email of a new login to your xAI account: Time: Mon, 13 Jul 2026 20:50:31 +0000 IP address: 173.239.211.246 Location: New Yor

SpaceXAI <noreply@x.ai>

Jul 13, 2026, 8:50 PM

New

Ticket: 1251663763 – User: yakwar – ID: 001.000.002.879 – Web3 staking interface access failure due to infinite loading and verification code errors

Hi Team, Please check the following case: * Username: yakwar * ID: 001.000.002.879 * Ticket Number: 1251663763 * Issue Summary: The user is experiencing an urgent blockage when attempting to access the Web3 platform for BTEC token s

Jose Genovese <jose.genovese@booster.eco>

Jul 13, 2026, 5:40 PM

New

Re: [Sun Soft Inc] Re: Remove Test/Showcase Merchant Accounts

Hi Team, Please proceed with the deletion and let us know when it's done. Thank you! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Friday, July 3, 2026 9:10 AM To: Bric Zaldivar <bric

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 13, 2026, 5:20 PM

New

Ticket #1004641032 – User: NealSalvino – ID: 001.000.000.712 - Discrepancy Between Back Office and Mobile App MC Totals

Hi Team, Please assist with a system check and review for this user: Username: NealSalvino User ID: 001.000.000.712 Ticket Number: 1004641032 Category: Other / App Sync Date Reported: 07/12/2026 Issue Summary: The user reports that the MC totals

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 13, 2026, 5:19 PM

New

Ticket # 31169567 – User: Boby – ID: 385.000.000.104 – Partner Merchant Missing Cash/Card Payment Method Options in App

Hi Team, Please assist with a system check and review for this user: Username: Boby Ticket Number: 31169567 User ID: 385.000.000.104 Category: Payment Issue / Partner Merchant Date Reported: 07/12/2026 Issue Summary: User is unable to record a p

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 13, 2026, 5:05 PM

New

Ticket # 755070818 – User: Paul - ID: 001.000.001.246 – Missing Initial $3000 BTEC Investment & Portfolio Overview Discrepancy

Hi Team, Please assist with a system check and review for this user: Username: Paul User ID: 001.000.001.246 Ticket Number: 755070818 Category: BTEC / Ledger Verification Date Reported: 07/11/2026 Issue Summary: User reports a discrepancy betwee

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 13, 2026, 4:39 PM

New

Ticket # 1675717596 – User: giftneitende – ID: 001.000.006.731 – Smart Wallet Email Verification Code Failure

Hi Team, Please assist with a system check and review for this user: Username: giftneitende User ID: 001.000.006.731 Ticket Number: 1675717596 Category: BTEC / Authentication Date Reported: 07/11/2026 Issue Summary: The user reports that the ema

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 13, 2026, 3:54 PM

New

Update on Web 3.0 OTP Issue

Hello Matthew, We hope you're doing well. This email is regarding the Web 3.0 OTP issue. We would like to inform you that this is related to the security enhancement we discussed previously. We held this security update until after the July launch. The

QAG <qag@sunsoftny.com>

Jul 13, 2026, 3:48 PM

New

Ticket # 479705992 – User: KarenOliver – ID: 787.000.000.003 – Two-Factor Authentication (2FA) Reset Request

Hi Team, Please assist with a system check and review for this user: Username: KarenOliver User ID: 787.000.000.003 Ticket Number: 479705992 Category: Booster Wallet / 2FA Security Date Reported: 07/10/2026 Issue Summary: The user requests a Goo

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 13, 2026, 3:32 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

##- Please type your reply above this line -## Your request (202529608) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 11:20 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 13, 2026, 3:20 PM

New

Urgent: Fix Mobile Display Issues in Momentum Awards 2026 Voting Popup

Hello Team, I have identified a serious UI issue affecting the Momentum Awards 2026 voting popup when it is accessed from a mobile device. As shown in the attached screenshots, the popup is not responsive and the entire layout breaks on mobile. The

Momentum Network <support@momentumnetwork.net>

Jul 13, 2026, 3:08 PM

New

[Sun Soft Inc] Re: SOS - Payout missing

##- Please type your reply above this line -## Your request (202529606) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 11:01 EDT Hi, We checked the issue for us

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 13, 2026, 3:01 PM

New

[Sun Soft Inc] Re: Follow-Up: Momentum Awards 2026 Voting Popup Request

##- Please type your reply above this line -## Your request (202529422) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 10:48 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 13, 2026, 2:48 PM

New

[Sun Soft Inc] Re: Prelaunch details

##- Please type your reply above this line -## Your request (202529552) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 10:36 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 13, 2026, 2:36 PM

New

test accounts

Hi @Support Team - Sun Soft Inc Please delete these test accounts: stephan1989@cock.li stephan1989@riseup.net amu@gmail.ckm scc.gc011@gmail.com angolteszt2@protonmail.com istvanvagyok6@atomicmail.io istvanvagyok5@atomicmail.io istvanvagyok4@a

István Ringhoffer <ringi.teszt@gmail.com>

Jul 13, 2026, 1:46 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202529361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 09:29 EDT Hi, We have done this on the st

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 13, 2026, 1:29 PM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

Hi @Support Team - Sun Soft Inc For the Add Distributor function, the successful connection email is received in Spanish, but on the webshop site, it is not received when placing an order as a guest. I also checked the SendGrid account, but I couldn

István Ringhoffer <ringi.teszt@gmail.com>

Jul 13, 2026, 12:58 PM

New

[Sun Soft Inc] Re: Incorrect Expired Status and Client Account Conversion – Partner ID 599948

##- Please type your reply above this line -## Your request (202529594) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 07:48 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 13, 2026, 11:48 AM

New

ASAP - order sponsor selector

Hi @Support Team - Sun Soft Inc Many users (sponsors) are not appearing in the sponsor selector. I tried it with several users, but it returned no results. Please investigate and fix the issue. Üdvözlettel / Kind regards, Ringhoffe

István Ringhoffer <ringi.teszt@gmail.com>

Jul 13, 2026, 11:40 AM

New

[Sun Soft Inc] Re: Create Recurring Subscription for Client 956052 – Robye Ballard

##- Please type your reply above this line -## Your request (202529602) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 07:35 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 13, 2026, 11:35 AM

New

SOS - Payout missing

Hi, 1. Please urgently check user bm498779, how come he triggered a payout and it shows up in his Wallet, but we NEVER received it to Tipalti in order to approve it. 1. Are there any other users in this situation??? 1. Is this

laszlo@myconunity.com <laszlo@myconunity.com>

Jul 13, 2026, 10:56 AM

New

[Sun Soft Inc] Re: Urgent Review Needed – Incorrect Weekly Commission for Executive Business Director Qualification

##- Please type your reply above this line -## Your request (202529603) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 06:32 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 13, 2026, 10:32 AM

New

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Hi @Support Team - Sun Soft Inc Why did you change the subject to just one language? Only on the staging server? In the live webshop, the subject needs to be available in all four languages. It looks like the emails are good now, except for the subj

István Ringhoffer <ringi.teszt@gmail.com>

Jul 13, 2026, 9:57 AM

New

[Sun Soft Inc] Re: Urgent Review Required – Rank Downgrade Notification Timing and Missing Alerts

##- Please type your reply above this line -## Your request (202529604) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 02:39 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 13, 2026, 6:39 AM

New

[Sun Soft Inc] Re: Urgent – Business Associate Title Not Being Assigned Despite Qualification

##- Please type your reply above this line -## Your request (202529599) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 01:51 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 13, 2026, 5:51 AM

New

RE: [Sun Soft Inc] Re: Prelaunch details

Hi, Thank you. 1. Please make sure, that the allocated usernames have the format “flaaaaaa”, where * f is the first letter of the firstname * l is the first letter of the lastname * And a is a random digit between 0 and 9 *

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Jul 13, 2026, 5:46 AM

New

Urgent Review Required – Rank Downgrade Notification Timing and Missing Alerts

Hello Team, Please review this issue urgently. The notifications shown in the attached screenshot are the Rank Downgrade Notifications I received for Partners who are not currently qualifying for their Lifetime Rank. However, there are two major

Momentum Network <support@momentumnetwork.net>

Jul 13, 2026, 4:37 AM

New

Urgent Review Needed – Incorrect Weekly Commission for Executive Business Director Qualification

Hello Team, Please review the account for the following Partner: Partner: Alejandra Contreras Partner ID: 607436 This Partner is currently qualifying for the title of Executive Business Director. As shown in the system, she has completed the req

Momentum Network <support@momentumnetwork.net>

Jul 13, 2026, 4:33 AM

New

Re: [Sun Soft Inc] Re: Incorrect Expired Status and Client Account Conversion – Partner ID 599948

Updated Payment Method – Kelly Halima Haydar Perez (Partner ID: 599948) Hi Team, Thank you for the update. Kelly Halima Haydar Perez has provided a new payment method 4430400043436694, with an expiration date of 04/29 and CVV: 351. Please update

Momentum Network <support@momentumnetwork.net>

Jul 12, 2026, 11:53 PM

New

netsoft.ny, see p_s_n__xx in your feed

New people to discover Suggested account based on your interests: p_s_n__xx. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these

p_s_n__xx on Instagram <no-reply@mail.instagram.com>

Jul 12, 2026, 5:07 PM

New

Create Recurring Subscription for Client 956052 – Robye Ballard

Hello Team, Please create a recurring subscription for the following client: Client ID: 956052 Name: Robye Ballard Recurring Amount: $99.99 Start Date: 08/13/2026 Please confirm once the recurring subscription has been created successfully.

Momentum Network <support@momentumnetwork.net>

Jul 12, 2026, 5:31 AM

New

Re: [Sun Soft Inc] Re: Follow-Up: Momentum Awards 2026 Voting Popup Request

Approval to Proceed with Implementation Hi Team, Thank you for the update and for confirming that the reported items have been reviewed and corrected. You may proceed with implementing the updates. Please confirm once everything has been fully

Momentum Network <support@momentumnetwork.net>

Jul 12, 2026, 4:32 AM

New

Adjustment to Cruise Up Contest Point Allocation

Hello Team, I urgently need you to unlock the option in Netsoft under the administrative section, within the Cruise Up Contest Points tab, specifically where event points are added. I need to be able to manually enter any amount of additional points

Momentum Network <support@momentumnetwork.net>

Jul 12, 2026, 12:38 AM

New

OTP Validation Failure Preventing Web3 Access

Hi Team, We have an urgent issue that requires immediate attention. The OTP verification codes generated by the system are being rejected as incorrect, preventing users from accessing their Web3 accounts. Affected Account ID: 001.000.000.186 Issue Loc

Matt Swanson <matthew.swanson@booster.eco>

Jul 11, 2026, 10:59 PM

New

Urgent – Business Associate Title Not Being Assigned Despite Qualification

Hello Team, Please review this issue as a high priority, as it indicates a critical problem with the title assignment logic. The partner below has already met all the qualification requirements for the Business Associate title; however, the system h

Momentum Network <support@momentumnetwork.net>

Jul 11, 2026, 4:19 PM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage

##- Please type your reply above this line -## Your request (202529570) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 10:16 EDT Hi, Thank you for providing the

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 11, 2026, 2:17 PM

New

[Sun Soft Inc] Re: [Sun Soft Inc] Re: Commission and Payout statements

##- Please type your reply above this line -## Your request (202529598) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 10:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 11, 2026, 2:07 PM

New

[Sun Soft Inc] Re: Commission and Payout statements

Dear all, Laszlo informed me surprisingly that the user LaPuraVida is getting 100PV monthly for free, what is implemented hard in the software. Please let me request to delete this feature. Further let me note that the operation is ongoing. Be

dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>

Jul 11, 2026, 12:46 PM

New

[Sun Soft Inc] Re: Incorrect Expired Status and Client Account Conversion – Partner ID 599948

##- Please type your reply above this line -## Your request (202529594) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 08:35 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 11, 2026, 12:36 PM

New

[Sun Soft Inc] Re: Follow-Up: Momentum Awards 2026 Voting Popup Request

##- Please type your reply above this line -## Your request (202529422) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 07:44 EDT Hi, Thank you for your feedback

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 11, 2026, 11:44 AM

New

[Sun Soft Inc] Re: Duplicate Partner Profile – Xeniabeth Abreu

##- Please type your reply above this line -## Your request (202529595) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 04:05 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 11, 2026, 8:05 AM

New

[Sun Soft Inc] Re: Ticket: 1566608897 – User: harveytilton – ID: 001.000.000.019 – BTEC balance synchronization issue after package purchase

##- Please type your reply above this line -## Your request (202529581) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 03:28 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 11, 2026, 7:28 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Demo AI Assistant BO overview

##- Please type your reply above this line -## Your request (202528607) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 03:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 11, 2026, 7:26 AM

New

[Sun Soft Inc] Re: Ticket: 1011051155 – User: Aquathyst7 – ID: 001.000.001.642 – Missing Swap BTEC functionality on user profile

##- Please type your reply above this line -## Your request (202529590) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 03:07 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 11, 2026, 7:07 AM

New

[Sun Soft Inc] Re: Importnat legal requirement- data required.

##- Please type your reply above this line -## Your request (202529519) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 02:15 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 11, 2026, 6:15 AM

New

[Sun Soft Inc] Re: Ticket: N/A – User: friaben7 – ID: 001.000.005.861 – Duplicate account login conflict and deletion request

##- Please type your reply above this line -## Your request (202529593) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 01:48 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 11, 2026, 5:48 AM

New

Duplicate Partner Profile – Xeniabeth Abreu

Hello Team, Please review the account for Xeniabeth Abreu, as she currently has two profiles in the system: * Partner ID 918230 – Active * Partner ID 483001 – Canceled This is a duplicate account. Please permanently remove the canceled p

Momentum Network <support@momentumnetwork.net>

Jul 11, 2026, 1:23 AM

New

Incorrect Expired Status and Client Account Conversion – Partner ID 599948

Hello Team, Please review the account of Kelly Halima Haydar Perez, Partner ID 599948. Her account is currently showing as Declined and Expired, but the Expired status is incorrect. As previously instructed, a Partner or Client should only be moved

Momentum Network <support@momentumnetwork.net>

Jul 11, 2026, 1:21 AM

New

Ticket: N/A – User: friaben7 – ID: 001.000.005.861 – Duplicate account login conflict and deletion request

Hi Team, Please check the following case: • Username: friaben7 • ID: 001.000.005.861 • Ticket Number: N/A • Issue Summary: The user has two active accounts that previously shared the exact same email, causing an authentication conflict during log

Jose Genovese <jose.genovese@booster.eco>

Jul 10, 2026, 11:15 PM

New

Ticket: 490113879 – User: NealSalvino – ID: 001.000.000.712– Web3 Wallet authentication and login failure

Hi Team, Please check the following case: • Username: NealSalvino • ID: 001.000.000.712 • Ticket Number: 490113879 • Issue Summary: The user is unable to log into his Web3 account to stake his purchased tokens because the verification codes are n

Jose Genovese <jose.genovese@booster.eco>

Jul 10, 2026, 10:14 PM

New

Token purchase and check out issue

Hi, We are receiving multiple complaints from members who are trying to purchase more than one token package. Currently, they have to purchase each package individually. After the first purchase, they often see the tokens in their wallet, but after

Matt Ferk <Matt.Ferk@booster.eco>

Jul 10, 2026, 10:02 PM

New

Re: [Sun Soft Inc] Re: URGENT SECURITY CONCERN | Incorrect Profile, Wallet Email, and Missing BTEC Records – Paul (001.000.001.246) / johnchomynfcm (011.000.000.003)

Hi Team, Please urgently review this additional update regarding Paul’s account: Username: Paul User ID: 001.000.001.246 Sunsoft Request: 202529562 Paul followed the recommended troubleshooting steps and cleared his browser cache and cookies. However

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 10, 2026, 9:25 PM

New

Re: [Sun Soft Inc] Re: Importnat legal requirement- data required.

Hi! Thank you for the updated. It seems it is working but you have a duplicate display on the hope page. The bottom one on the picture with X needs to be removed. From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Friday,

Matt Ferk <Matt.Ferk@booster.eco>

Jul 10, 2026, 9:20 PM

New

Ticket: 1011051155 – User: Aquathyst7 – ID: 001.000.001.642 – Missing Swap BTEC functionality on user profile

Hi Team, Please check the following case: • Username: Aquathyst7 • ID: 001.000.001.642 • Ticket Number: 1011051155 • Issue Summary: The user reports that the "Swap BTEC" button is missing from her dashboard, while claiming her husband's account h

Jose Genovese <jose.genovese@booster.eco>

Jul 10, 2026, 9:17 PM

New

Ticket: 1566608897 – User: harveytilton – ID: 001.000.000.019 – BTEC balance synchronization issue after package purchase

Hi Team, Please check the following case: • Username: harveytilton • ID: 001.000.000.019 • Ticket Number: 1566608897 • Issue Summary: The user purchased a second $1,000.00 package, but the corresponding BTEC tokens are not reflecting in their wal

Jose Genovese <jose.genovese@booster.eco>

Jul 10, 2026, 7:28 PM

New

SocketLabs is joining Infobip! Here's what it means for you

Hi there, We have some good news to share: SocketLabs is now part of Infobip, a global cloud communications platform operating in 190+ countries and handling billions of customer interactions every month. Think of it as SocketLabs' new home: same tea

SocketLabs <team@socketlabs.com>

Jul 10, 2026, 6:40 PM

New

Ticket: 342434895 – User: Aibooster – ID: 061.000.000.098 – Wallet connection failure on staking overview after Privy OTC verification

Hi Team, Please check the following case: • Username: Aibooster • ID: 061.000.000.098 • Ticket Number: 342434895 • Issue Summary: The user reports that their wallet fails to connect to the platform specifically after navigating to the staking ove

Jose Genovese <jose.genovese@booster.eco>

Jul 10, 2026, 5:19 PM

New

Ticket # 623456595 – User: Jacob – ID: 061.000.000.009 – Booster Security Update OTP Refusal Issue

Hi Team, Please assist with a system check and review for this user: Username: Jacob User ID: 061.000.000.009 Ticket Number: 623456595 Category: BTEC / Security Update Date Reported: 07/10/2026 Issue Summary: The user is unable to complete the B

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 10, 2026, 4:53 PM

New

[Sun Soft Inc] Re: Importnat legal requirement- data required.

##- Please type your reply above this line -## Your request (202529519) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 11:32 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 10, 2026, 3:32 PM

New

Display fo token portfolio value

Hi, As I communicate with our affiliates every day, one of the most common questions I receive is, "What is the current value of my tokens?" At the moment, I have to explain that they need to calculate it manually and need to explain them that to s

Matt Ferk <Matt.Ferk@booster.eco>

Jul 10, 2026, 2:37 PM

New

[Sun Soft Inc] Re: [Ticket #1110860618] Google Calendar Integration Not Blocking Busy Times in Flow | Sawyer | ID 001.000.000.879

##- Please type your reply above this line -## Your request (202529260) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 10:26 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 10, 2026, 2:26 PM

New

[Sun Soft Inc] Re: Correction Needed: Sunday Rank Downgrade Notification Logic

##- Please type your reply above this line -## Your request (202529558) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 10:14 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 10, 2026, 2:14 PM

New

[Sun Soft Inc] Re: Founder Rank Notification System Issue

##- Please type your reply above this line -## Your request (202529534) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 09:40 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 10, 2026, 1:40 PM

New

[Sun Soft Inc] Re: Follow-Up: Founder Rank Notification System Issue – Pending Correction

##- Please type your reply above this line -## Your request (202529560) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 09:22 EDT Hi, Thank you for your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 10, 2026, 1:22 PM

New

[Sun Soft Inc] Re: Ticket 2120780349 - FLOW Notification Settings Page Only Shows Bell Icon - Aibooster ID 061.000.000.098

##- Please type your reply above this line -## Your request (202529428) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 07:27 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 10, 2026, 11:27 AM

New

[Sun Soft Inc] Re: Four and Free Indicator Implementation

##- Please type your reply above this line -## Your request (202529533) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 07:26 EDT Hi, Thank you for your confirma

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 10, 2026, 11:26 AM

New

[Sun Soft Inc] Re: Mass Payout

##- Please type your reply above this line -## Your request (202529577) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 06:15 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 10, 2026, 10:15 AM

New

[Sun Soft Inc] Re: Magazine Popup Requirement for Executive Business Director Qualification

##- Please type your reply above this line -## Your request (202529576) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 06:10 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 10, 2026, 10:10 AM

New

[Sun Soft Inc] Re: Request to Convert Partner 473726 to Customer

##- Please type your reply above this line -## Your request (202529573) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 02:39 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 10, 2026, 6:39 AM

New

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Ticket # 1783260765– User: Teknoman – ID: 011.000.000.044 - Marketing Distribution Percentage and Organization Sync

##- Please type your reply above this line -## Your request (202529571) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 02:35 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 10, 2026, 6:35 AM

New

[Sun Soft Inc] Re: Request to Reverse Cancellation and Reactivate Recurring Subscription

##- Please type your reply above this line -## Your request (202529575) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 02:16 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 10, 2026, 6:16 AM

New

[Sun Soft Inc] Re: Request to Remove Cards from Customer Profiles

##- Please type your reply above this line -## Your request (202529574) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 01:40 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 10, 2026, 5:41 AM

New

Mass Payout

Our Mass Payout seems to be incorrect, or perhaps I'm just not sure what the timeframe is. I think to get a clean start the best option is to reset the numbers all to zero ($0) as of May 31, 2026. That way, only what has accrued since June 1 will show up

Chad Osborne <chad@callitclosed.com>

Jul 9, 2026, 10:56 PM

New

Magazine Popup Requirement for Executive Business Director Qualification

Hello Team, Please assist us with the following requirement: If any Partner qualifies for the Executive Business Director rank, the Magazine Invitation Popup should automatically appear in their Back Office. This popup must display the invitation

Momentum Network <support@momentumnetwork.net>

Jul 9, 2026, 8:34 PM

New

Request to Reverse Cancellation and Reactivate Recurring Subscription

Hello Team, Please assist us with the following customer account: Customer ID: 171888 Name: Yimarys Rosado Email: Yimarysrosado@gmail.com The customer initially requested cancellation, but she has now confirmed that she does not want to cancel

Momentum Network <support@momentumnetwork.net>

Jul 9, 2026, 8:25 PM

New

Request to Remove Cards from Customer Profiles

Hello Team, Please assist us with removing the following cards from the corresponding customer profiles: Customer ID: 524871 Name: Xavier Rodriguez Rodriguez Card to remove: Card ending in 3857 Customer ID: 662112 Name: Guillermo Gonzalez Car

Momentum Network <support@momentumnetwork.net>

Jul 9, 2026, 8:07 PM

New

Re: [Sun Soft Inc] Re: Follow-Up: Momentum Awards 2026 Voting Popup Request

Awards Voting Popup and Awards Report Issues Hello Team, Thank you for the update. I tested the implementation, and there are several items that need to be corrected before we can approve this for deployment. First, I attempted to access the A

Momentum Network <support@momentumnetwork.net>

Jul 9, 2026, 7:36 PM

New

Re: [Sun Soft Inc] Re: Follow-Up: Founder Rank Notification System Issue – Pending Correction

Confirmed El jue, 9 jul 2026 a la(s) 10:47 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529560) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Jul 9, 2026, 7:30 PM

New

Re: [Sun Soft Inc] Re: Four and Free Indicator Implementation

Confirmed El jue, 9 jul 2026 a la(s) 4:11 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529533) has been updated. To add additional comments, reply to th

Momentum Network <support@momentumnetwork.net>

Jul 9, 2026, 7:30 PM

New

Request to Convert Partner 473726 to Customer

Hello Team, Please assist us with converting the following Partner account into a Customer account: Partner ID: 473726 Name: Leandro Gutierrez Rendon We need the account to be updated in the platform from Partner to Customer. Please also make th

Momentum Network <support@momentumnetwork.net>

Jul 9, 2026, 6:50 PM

New

RE: [Sun Soft Inc] Re: Ticket # 1783260765– User: Teknoman – ID: 011.000.000.044 - Marketing Distribution Percentage and Organization Sync

Hi team, Please help with the additional information the user recently sent us in the same ticket. Issue Summary: The user reports receiving downline members from Uganda, Nigeria, and Ghana despite participating in a USA-focused marketing c

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 9, 2026, 5:15 PM

New

netsoft.ny, catch up on moments you've missed

supersunmahesh , trishakrishnan and others posted something new. Catch up on Instagram supersunmahesh, trishakrishnan and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message

supersunmahesh on Instagram <no-reply@mail.instagram.com>

Jul 9, 2026, 5:12 PM

New

Curious about AI agents? Start here.

Learn how to build your first useful AI agent.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

ClickUp Team <team@mail.clickup.com>

Jul 9, 2026, 4:46 PM

New

[Sun Soft Inc] Re: Affiliate Back Office – My Earnings & Tax Report Corrections

##- Please type your reply above this line -## Your request (202529540) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 11:54 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 3:54 PM

New

RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage

Hi, 1. LP design: Here is the Figma file for the final design: https://www.figma.com/design/ZLr5hNnPwOJIwuCcUphMOq/MS-Vertrieb?node-id=0-1&t=fifRBnif7u4VHnbX-1 Can you use it as provided or do you need some other handling rights? Design/Layout i

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Jul 9, 2026, 3:29 PM

New

Re: OpenAI API Auto-recharge Failed

Hi! The payment was made and set to auto charge. ! Should be good to go. Thank you From: QAG <qag@sunsoftny.com> Date: Thursday, July 9, 2026 at 10:29 AM To: Matt Ferk <Matt.Ferk@booster.eco> Cc: Matt Swanson <matthew.swanson@booster.eco>, Da

Matt Ferk <Matt.Ferk@booster.eco>

Jul 9, 2026, 2:49 PM

New

[Sun Soft Inc] Re: Follow-Up: Founder Rank Notification System Issue – Pending Correction

##- Please type your reply above this line -## Your request (202529560) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 10:47 EDT Hi, Thank you for your request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 2:48 PM

New

[Sun Soft Inc] Re: Ticket 508258948 | olabisiapoeso | ID 032.000.000.083 | KYC Lock Removal Request

##- Please type your reply above this line -## Your request (202529564) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 10:41 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 2:42 PM

New

Re: OpenAI API Auto-recharge Failed

Hello Matt, Thank you for your email. Yes, the URL you are using is correct. The OpenAI organization was originally created using the chris.harrison@boostercorp.ai email address, and access was previously shared with Steve and Sam. We have now al

QAG <qag@sunsoftny.com>

Jul 9, 2026, 2:29 PM

New

Re: OpenAI API Auto-recharge Failed

Hello Matt, Thank you for your email. Yes, the URL you are using is correct. The OpenAI organization was originally created using the chris.harrison@boostercorp.ai email address, and access was previously shared with Steve and Sam. We have now al

QAG <qag@sunsoftny.com>

Jul 9, 2026, 2:28 PM

New

Re: OpenAI API Auto-recharge Failed

Hello Matt, Thank you for your reply. The account was created with chris.harrison@boostercorp.ai email and access shared to Steve & sam and now we have invited you and Matthew. You should have received the invitation please accept and go to billing se

QAG <qag@sunsoftny.com>

Jul 9, 2026, 2:26 PM

New

Re: OpenAI API Auto-recharge Failed

Hello Matt, Thank you for your reply. The account was created with chris.harrison@boostercorp.ai email and access shared to Steve & sam and now we have invited you and Matthew. You should have received the invitation please accept and go to billing se

QAG <qag@sunsoftny.com>

Jul 9, 2026, 2:26 PM

New

Re: OpenAI API Auto-recharge Failed

Hello Matt, Thank you for your reply. The account was created with chris.harrison@boostercorp.ai email. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY

QAG <qag@sunsoftny.com>

Jul 9, 2026, 2:25 PM

New

Re: OpenAI API Auto-recharge Failed

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 9, 2026, at 10:13, Matt Ferk <Matt.Ferk@booster.eco> wrote: Hi! We are trying to

QAG <qag@sunsoftny.com>

Jul 9, 2026, 2:23 PM

New

New sign-in to your OpenAI account

New sign-in details for your OpenAI account. Hello, We noticed a new sign-in to your OpenAI account. App: OpenAI Platform Time: July 09, 2026 at 10:19 AM (EDT) Approximate location: New York City, US Device: Chrome on Mac OS X I

OpenAI <noreply@tm.openai.com>

Jul 9, 2026, 2:19 PM

New

New sign-in to your OpenAI account

New sign-in details for your OpenAI account. Hello, We noticed a new sign-in to your OpenAI account. App: ChatGPT Web Time: July 09, 2026 at 10:18 AM (EDT) Approximate location: New York City, US Device: Chrome on Mac OS X If th

OpenAI <noreply@tm.openai.com>

Jul 9, 2026, 2:18 PM

New

Your temporary ChatGPT login code

Enter this temporary verification code to continue: 333728 If you were not trying to log in to ChatGPT, please reset your password. Best, The ChatGPT team ChatGPT Help center

ChatGPT <noreply@tm.openai.com>

Jul 9, 2026, 2:18 PM

New

[Sun Soft Inc] Re: Ticket 1326869499 | yakwar | ID 001.000.002.879 | Missing $1,000 BTEC Investment

##- Please type your reply above this line -## Your request (202529565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 10:17 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 2:17 PM

New

Re: OpenAI API Auto-recharge Failed

Hi! We are trying to log in, but we've run into a major issue. First, we just want to make sure we are using the correct platform: https://platform.openai.com/login If that is the correct login page, then we have a problem. The account appears

Matt Ferk <Matt.Ferk@booster.eco>

Jul 9, 2026, 2:13 PM

New

[Sun Soft Inc] Re: Ticket #212388738 - User: Kes – ID: 061.000.000.114 - Web3 Wallet Security Update Process Freezing at 95% (Stage 8/8)

##- Please type your reply above this line -## Your request (202529568) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 09:58 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 1:58 PM

New

Re: OpenAI API Auto-recharge Failed

Hello Matthew, Just a gentle reminder to please check the payment method for the OpenAI account, as the recent payment attempts have been failing. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100

QAG <qag@sunsoftny.com>

Jul 9, 2026, 1:55 PM

New

Re: OpenAI API Auto-recharge Failed

Hello Matthew, This is gentle reminder to check the Payment method for the Open AI account as the payments are getting failed. ThanK you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th

QAG <qag@sunsoftny.com>

Jul 9, 2026, 1:54 PM

New

Re: OpenAI API Auto-recharge Failed

Hello Matthew, QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 3, 2026, at 15:53, QAG <qag@sunsoftny.com> wrote: Hello Matthew, FYI

QAG <qag@sunsoftny.com>

Jul 9, 2026, 1:45 PM

New

[Sun Soft Inc] Re: Prelaunch details

##- Please type your reply above this line -## Your request (202529552) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 09:29 EDT Hi, We have reviewed your reques

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 1:29 PM

New

[Sun Soft Inc] Re: Follow-Up: Momentum Awards 2026 Voting Popup Request

##- Please type your reply above this line -## Your request (202529422) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 09:20 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 1:20 PM

New

Ticket #212388738 - User: Kes – ID: 061.000.000.114 - Web3 Wallet Security Update Process Freezing at 95% (Stage 8/8)

Hi Team, Please assist with a system check and review for this user: Username: Kes User ID: 061.000.000.114 Ticket Number: 212388738 Category: BTEC Date Reported: 07/09/2026 Issue Summary: The Web3 wallet security update modal freezes at Stage 8

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 9, 2026, 1:14 PM

New

[Sun Soft Inc] Re: Follow-Up: Momentum Awards 2026 Voting Test Access

##- Please type your reply above this line -## Your request (202529561) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 09:04 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 1:04 PM

New

[Sun Soft Inc] Re: BTEC Token History and Wallet Records Missing – johnchomynfcm – ID 011.000.000.003

##- Please type your reply above this line -## Your request (202529563) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 08:19 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 12:19 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202529361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 07:15 EDT Hi, For the first mail, we are r

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 11:15 AM

New

[Sun Soft Inc] Re: High Priority! – Booster Ignite Mobile App Splash Screen

##- Please type your reply above this line -## Your request (202529566) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 07:09 EDT Hi, Thank you for sharing the re

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 11:09 AM

New

[Sun Soft Inc] Re: Marketing Campaign Distribution – Overflow Display & Decimal Precision Fix Required IMPORTANT

##- Please type your reply above this line -## Your request (202529536) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 06:28 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 10:28 AM

New

[Sun Soft Inc] Re: URGENT SECURITY CONCERN | Incorrect Profile, Wallet Email, and Missing BTEC Records – Paul (001.000.001.246) / johnchomynfcm (011.000.000.003)

##- Please type your reply above this line -## Your request (202529562) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 06:11 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 10:12 AM

New

[Sun Soft Inc] Re: Account Access Block for Inactive Partners and Clients

##- Please type your reply above this line -## Your request (202529535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 05:53 EDT Hi, Thank you for your confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 9:53 AM

New

[Sun Soft Inc] Re: Ticket # 1465217370 - User: ainana – ID: 061.000.000.240 - Web 3 Wallet Authorization Stalled at Stage 8/8 95%

##- Please type your reply above this line -## Your request (202529557) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 04:46 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 8:46 AM

New

High Priority! – Booster Ignite Mobile App Splash Screen

Hi Team, Please use the attached image as the base design for the Booster Ignite splash screen displayed while the mobile app is loading. The splash screen should maintain the same overall composition, branding, colors, typography, Ignite icon, purple-a

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 9, 2026, 8:28 AM

New

Ticket 1326869499 | yakwar | ID 001.000.002.879 | Missing $1,000 BTEC Investment

Hi Team, Please urgently review the following case: * Username: yakwar * User ID: 001.000.002.879 * Ticket Number: 1326869499 The user purchased an additional $1,000 in BTEC tokens to unlock her Supercharge month. However, the Marketi

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 9, 2026, 8:17 AM

New

[Sun Soft Inc] Re: Four and Free Indicator Implementation

##- Please type your reply above this line -## Your request (202529533) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 04:11 EDT Hi, Thank you for your feedback.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 8:11 AM

New

Ticket 508258948 | olabisiapoeso | ID 032.000.000.083 | KYC Lock Removal Request

Hi Team, Please review and assist with the following case: * Username: olabisiapoeso * User ID: 032.000.000.083 * Ticket Number: 508258948 The user cannot complete KYC or make purchases because the system is not accepting the format o

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 9, 2026, 8:09 AM

New

BTEC Token History and Wallet Records Missing – johnchomynfcm – ID 011.000.000.003

Hi Team, Please investigate the following BTEC account issue: Username: johnchomynfcm ID: 011.000.000.003 John can see his BTEC token quantity displayed in the summary circle on the main page. However, when he enters the BTEC area or attempts to updat

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 9, 2026, 8:04 AM

New

URGENT SECURITY CONCERN | Incorrect Profile, Wallet Email, and Missing BTEC Records – Paul (001.000.001.246) / johnchomynfcm (011.000.000.003)

Hi Team, Please urgently investigate the following sensitive BTEC wallet and staking issues affecting two users: Affected User 1 * Username: Paul * ID: 001.000.001.246 * Purchase: Approximately $1,000 in BTEC during the promotion Whe

Bric Zaldivar <bric.zaldivar@booster.eco>

Jul 9, 2026, 8:04 AM

New

[Sun Soft Inc] Re: Ticket # 405024549 - User: Aibooster – ID: 061.000.000.098 - Ignite Android Connection Rate Limit Error Code 429

##- Please type your reply above this line -## Your request (202529555) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 03:25 EDT Hi We have reviewed the reported

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 7:25 AM

New

[Sun Soft Inc] Re: Ticket # 1509379081 - User: Aibooster – ID 061.000.000.098 - BTEC Total vs Staked Balance Discrepancy Post MC Refund

##- Please type your reply above this line -## Your request (202529554) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 03:24 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 7:24 AM

New

[Sun Soft Inc] Re: Downline Issue

##- Please type your reply above this line -## Your request (202529553) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 02:58 EDT Hi, We reviewed the users shown

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 6:58 AM

New

[Sun Soft Inc] Re: Request for Latest Booster Companion Image Assets

##- Please type your reply above this line -## Your request (202529559) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 02:21 EDT Hi, We have attached the images

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 6:21 AM

New

[Sun Soft Inc] Re: Urgent Request – Remove Partner from Upcoming Cancellations Report and Reactivate Recurring Subscription

##- Please type your reply above this line -## Your request (202529556) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 01:43 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 5:43 AM

New

[Sun Soft Inc] Re: Urgent Request – Magazine Invitation Pop-Up for Amaya Obeso

##- Please type your reply above this line -## Your request (202529550) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 01:26 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 9, 2026, 5:26 AM

New

Follow-Up: Momentum Awards 2026 Voting Test Access

Hello Team, I am following up on the email sent on July 3 regarding access to the Momentum Awards 2026 voting test environment. As previously mentioned, the landing page now looks great. However, I still need my access to vote reset or enabled again

Momentum Network <support@momentumnetwork.net>

Jul 9, 2026, 4:51 AM

New

Follow-Up: Founder Rank Notification System Issue – Pending Correction

Hi Team, I am following up on the email sent on July 6 regarding the Founder Rank Notification System issue. As previously explained, Support did not receive the required notification email on July 1 listing the partners who successfully qualified a

Momentum Network <support@momentumnetwork.net>

Jul 9, 2026, 4:48 AM

New

Request for Latest Booster Companion Image Assets

Hey team, Quick ask. Could you share the latest digital asset images for Booster Companion, the ones with the different professional outfits? I checked the original Figma but didn't see them. We're trying to pull together some marketing materials

Matt Swanson <matthew.swanson@booster.eco>

Jul 9, 2026, 1:57 AM

New

Correction Needed: Sunday Rank Downgrade Notification Logic

Hello Team, Please review the logic for the Rank Downgrade Notification that is currently being sent on Sundays after the weekly residual calculation. Based on the notifications I am receiving, it appears that the system is only sending alerts for p

Momentum Network <support@momentumnetwork.net>

Jul 9, 2026, 1:13 AM

New

Re: [Sun Soft Inc] Re: Four and Free Indicator Implementation

Four & Free Indicator Adjustments Needed Hello Team, Thank you for the update and for implementing the Four and Free qualification indicator in the staging environment. After reviewing the preview, we need a few adjustments before approving it fo

Momentum Network <support@momentumnetwork.net>

Jul 8, 2026, 7:44 PM

New

Ticket # 1465217370 - User: ainana – ID: 061.000.000.240 - Web 3 Wallet Authorization Stalled at Stage 8/8 95%

Hi Team, Please assist with a system check and review for this user: Username: ainana User ID: 061.000.000.240 Ticket Number: 1465217370 Category: BTEC Date Reported: 07/08/2026 Issue Summary: The user is facing a progress lock during Web 3 wall

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 8, 2026, 7:28 PM

New

Urgent Request – Remove Partner from Upcoming Cancellations Report and Reactivate Recurring Subscription

Hello Developers Team, I need your assistance with the following case. Partner Amarilys Hortensia Arencibia Partner ID: 446610 Email: arencibiaama@yahoo.com This partner previously submitted a cancellation request; however, she has now confirme

Momentum Network <support@momentumnetwork.net>

Jul 8, 2026, 7:25 PM

New

Ticket # 405024549 - User: Aibooster – ID: 061.000.000.098 - Ignite Android Connection Rate Limit Error Code 429

Hi Team, Please assist with a system check and review for this user:  Username: Aibooster User ID: 061.000.000.098 Ticket Number: 405024549 Category: Ignite Date Reported: 07/08/2026 Issue Summary: The user is unable to connect to the Ignite

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 8, 2026, 6:43 PM

New

Re: [Sun Soft Inc] Re: Account Access Block for Inactive Partners and Clients

Approved On Wed, Jul 8, 2026 at 12:49 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202529535) has been updated. To add additional comments, reply to this email.

Momentum Network <support@momentumnetwork.net>

Jul 8, 2026, 6:27 PM

New

Re: [Sun Soft Inc] Re: Urgent Request – Magazine Invitation Pop-Up for Amaya Obeso

Re: Magazine Invitation Popup – Amaya Obeso Hello Team, Yes, please proceed with enabling the Magazine Invitation popup for Partner 461398 – Amaya Obeso as a one-time exception for this specific account only. Please make sure this exception does

Momentum Network <support@momentumnetwork.net>

Jul 8, 2026, 6:22 PM

New

Ticket # 1509379081 - User: Aibooster – ID 061.000.000.098 - BTEC Total vs Staked Balance Discrepancy Post MC Refund

Hi Team, Please assist with a system check and review for this user: Username: Aibooster User ID: 061.000.000.098 Ticket Number: 1509379081 Category: BTEC Date Reported: 07/05/2026 Issue Summary: The user reports a mismatch between BTEC Total

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 8, 2026, 5:46 PM

New

Downline Issue

Please see attached. The only user direct to me should be the Master Sponsor...the others are either placed incorrectly or perhaps test users? Can you advise which ones are real so we can move them to the correct upline sponsor and remove the rest? -

Chad Osborne <chad@callitclosed.com>

Jul 8, 2026, 5:24 PM

New

[Sun Soft Inc] Re: Account Access Block for Inactive Partners and Clients

##- Please type your reply above this line -## Your request (202529535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 12:49 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 4:49 PM

New

[Sun Soft Inc] Re: Four and Free Indicator Implementation

##- Please type your reply above this line -## Your request (202529533) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 12:22 EDT Hi, Thank you for your request

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 4:22 PM

New

Re: [Sun Soft Inc] Re: Marketing Campaign Distribution – Overflow Display & Decimal Precision Fix Required IMPORTANT

Hi! I just checked Affiliate ID 061.000.000.239, which I previously sent to you as an example, and all three issues are still displaying exactly the same as they were before. Please see the screenshot below. 1. Overflow The Overflow still show

Matt Ferk <Matt.Ferk@booster.eco>

Jul 8, 2026, 3:28 PM

New

Re: [Sun Soft Inc] Re: Importnat legal requirement- data required.

Hi, Attached is the document containing all of my answers in red. I have also attached the two updated onboarding documents referenced in the document. Please review the document carefully, as there is also feedback on a previously completed sect

Matt Ferk <Matt.Ferk@booster.eco>

Jul 8, 2026, 2:38 PM

New

RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the update and for explaining the requirement regarding Meta's Advanced Mobile Measurement (AMM). We understand that accepting the AMM terms is necessary for campaign-level attribution data to flow correctly. @Steve Sunsoft Inc al

Ana Bezerra <ana.bezerra@booster.eco>

Jul 8, 2026, 2:09 PM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

##- Please type your reply above this line -## Your request (202529551) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 09:21 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 1:22 PM

New

[Sun Soft Inc] Re: Updated Momentum Network Rules and Conduct Documents

##- Please type your reply above this line -## Your request (202529503) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 09:13 EDT Hi, Thank you for your confirmat

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 1:13 PM

New

[Sun Soft Inc] Re: CROWN Council Pin Removal and Reassignment Required

##- Please type your reply above this line -## Your request (202529532) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 07:19 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 11:20 AM

New

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202529485) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 07:07 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 11:07 AM

New

Prelaunch details

Hi, I will be getting back to you with the final Figma design for the LP, but until then: 1. Reflink handling should be exactly as it is with Conunity: the URL in the BO (incl. QR code) should be in the form https://mira-scotty.com/ss421549 but

Laszlo Erdos <laszlo@kiarbeitskraft.de>

Jul 8, 2026, 10:38 AM

New

[Sun Soft Inc] Re: Chargeback Point Deductions Required

##- Please type your reply above this line -## Your request (202529531) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 06:37 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 10:37 AM

New

[Sun Soft Inc] Re: Ticket: 1046973475 – User: Dara – ID: 061.000.000.533 – Interactive buttons on Account Setup Status page are unresponsive

##- Please type your reply above this line -## Your request (202529549) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 06:31 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 10:31 AM

New

Re: [Sun Soft Inc] Re: Spanish emails.

Hi @Support Team - Sun Soft Inc Please add the Spanish email to the distributor as well: I also created two new accounts, but I didn't receive any registration emails—only the order confirmation emails. https://naturalpetcaresystem.com/wp-admin

István Ringhoffer <ringi.teszt@gmail.com>

Jul 8, 2026, 9:07 AM

New

[Sun Soft Inc] Re: Founder Rank Q Count Reset Required

##- Please type your reply above this line -## Your request (202529544) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 04:41 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 8:41 AM

New

[Sun Soft Inc] Re: Ticket # 2126044854 - User: molumobi – ID: 032.000.000.100 - Zalando Gift Card Checkout Debited Funds Failure

##- Please type your reply above this line -## Your request (202529548) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 04:09 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 8:09 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: Makoto200 2. Email: m7a06ko10@icloud.com 3. New Rank: Royal Penguine 4. Date

GNG Community <noreply@gng.community>

Jul 8, 2026, 7:27 AM

New

[Sun Soft Inc] Re: Ticket # 1707419820 - User: ayshajawneh – ID: 001.000.004.817 - Brand Store Checkout Invalid Credentials 201 Error

##- Please type your reply above this line -## Your request (202529546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 02:54 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 6:54 AM

New

[Sun Soft Inc] Re: Importnat legal requirement- data required.

##- Please type your reply above this line -## Your request (202529519) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 02:52 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 6:52 AM

New

[Sun Soft Inc] Re: Ticket # 1148228931 - User: bhughes707 – ID: 001.000.006.766– Wallet Checkout Insufficient Balance False Positive

##- Please type your reply above this line -## Your request (202529547) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 02:26 EDT Hi, Kindly check the updates.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 6:26 AM

New

[Sun Soft Inc] Re: Urgent Request – Magazine Invitation Pop-Up for Amaya Obeso

##- Please type your reply above this line -## Your request (202529550) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 02:25 EDT Hi, Thank you for your request.

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 6:25 AM

New

[Sun Soft Inc] Re: Ticket: 944449685 – User: Aquathyst7 – ID: 001.000.001.642 – Verification of 20% token bonus for two Empire packs purchase

##- Please type your reply above this line -## Your request (202529545) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 02:20 EDT Hi, Kindly check the updates,

Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>

Jul 8, 2026, 6:21 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yuka02 2. Email: 0113yuka0113yu.ka@gmail.com 3. New Rank: Royal Penguine 4.

GNG Community <noreply@gng.community>

Jul 8, 2026, 5:30 AM

New

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yuka02 2. Email: 0113yuka0113yu.ka@gmail.com 3. New Rank: King Penguine 4. D

GNG Community <noreply@gng.community>

Jul 8, 2026, 5:30 AM

New

Urgent Request – Magazine Invitation Pop-Up for Amaya Obeso

Hello Team, I need your urgent assistance with the following case. Please make sure that Partner 461398 Amaya Obeso has the magazine invitation pop-up available in her platform so she can either accept or decline the invitation. At this moment,

Momentum Network <support@momentumnetwork.net>

Jul 8, 2026, 12:30 AM

New

Ticket: 1046973475 – User: Dara – ID: 061.000.000.533 – Interactive buttons on Account Setup Status page are unresponsive

Hi Team, Please check the following case: • Username: Dara • ID: 061.000.000.533 • Ticket Number: 1046973475 • Issue Summary: The user cannot complete their onboarding process because the interactive buttons on the "Account Setup Status" page a

Jose Genovese <jose.genovese@booster.eco>

Jul 7, 2026, 11:51 PM

New

Ticket # 2126044854 - User: molumobi – ID: 032.000.000.100 - Zalando Gift Card Checkout Debited Funds Failure

Hi Team, Please assist with a system check and review for this user: Username: molumobi User ID: 2126044854 Ticket Number: 032.000.000.100 Category: Gift Cards Date Reported: 07/07/2026 Issue Summary: The user is reporting a failed purchase

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 7, 2026, 11:29 PM

New

Ticket # 1148228931 - User: bhughes707 – ID: 001.000.006.766– Wallet Checkout Insufficient Balance False Positive

Hi Team, Please assist with a system check and review for this user: Username: bhughes707 User ID: 001.000.006.766 Ticket Number: 1148228931 Category: General / Booster Wallet Date Reported: 07/07/2026 Issue Summary: The user is unable to comple

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 7, 2026, 11:19 PM

New

Ticket # 1707419820 - User: ayshajawneh – ID: 001.000.004.817 - Brand Store Checkout Invalid Credentials 201 Error

Hi Team, Please assist with a system check and review for this user: Username: ayshajawneh User ID: 001.000.004.817 Ticket Number: 1707419820 Category: Brand Store Date Reported: 07/07/2026 Issue Summary: The user is encountering a hard bl

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 7, 2026, 11:17 PM

New

Ticket: 944449685 – User: Aquathyst7 – ID: 001.000.001.642 – Verification of 20% token bonus for two Empire packs purchase

Hi Team, Please check the following case: • Username: Aquathyst7 • ID: 001.000.001.642 • Ticket Number: 944449685 • Issue Summary: The user purchased two Empire packs for a total value of $2,000 USD on 07/03/2026. They are requesting a manual

Caroline Alcantara <caroline.alcantara@booster.eco>

Jul 7, 2026, 10:57 PM

New

Re: [Sun Soft Inc] Re: Account Access Block for Inactive Partners and Clients

Additional Updates Required for Expired Accounts Hi, Thank you for the update. Please make the following additional adjustments: 1. In the expiration message, please also add that users may contact support@momentumnetwork.net for assistance

Momentum Network <support@momentumnetwork.net>

Jul 7, 2026, 9:48 PM

New

Re: [Sun Soft Inc] Re: Updated Momentum Network Rules and Conduct Documents

Confirmed El mar, 7 jul 2026 a la(s) 11:34 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529503) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Jul 7, 2026, 9:44 PM

New

Re: [Sun Soft Inc] Re: Updated Momentum Network Rules and Conduct Documents

Confirmed El mar, 7 jul 2026 a la(s) 11:34 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529503) has been updated. To add additional comments, reply to t

Momentum Network <support@momentumnetwork.net>

Jul 7, 2026, 9:44 PM

New

Founder Rank Q Count Reset Required

Hi Team, Please review and correct the Founder Rank Q count displayed in the back office. The fiscal year ended on June 30, and the new fiscal year started on July 1. Because of this, the Founder Rank qualification count should have restarted from z

Unknown sender

Jul 7, 2026, 9:41 PM

New

Founder Rank Q Count Reset Required

Hi Team, Please review and correct the Founder Rank Q count displayed in the back office. The fiscal year ended on June 30, and the new fiscal year started on July 1. Because of this, the Founder Rank qualification count should have restarted from z

Unknown sender

Jul 7, 2026, 9:39 PM

New

Founder Rank Q Count Reset Required

Hi Team, Please review and correct the Founder Rank Q count displayed in the back office. The fiscal year ended on June 30, and the new fiscal year started on July 1. Because of this, the Founder Rank qualification count should have restarted from z

support@momentumnetwork.net <support@momentumnetwork.net>

Jul 7, 2026, 9:29 PM

New

Founder Rank Q Count Reset Required

Hi Team, Please review and correct the Founder Rank Q count displayed in the back office. The fiscal year ended on June 30, and the new fiscal year started on July 1. Because of this, the Founder Rank qualification count should have restarted from z

Momentum Network <support@momentumnetwork.net>

Jul 7, 2026, 8:17 PM

New