Command Center

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

Urgent Correction Required – Partner Back Office Login Redirect Hi Team, I need an important correction made to the Momentum Network Partner Back Office login flow at bo.momentumnetwork.net. Currently, when a Partner enters bo.momentumnetwork.net

[Sun Soft Inc] Re: Ticket: 379282257 – User: JohnFong – ID: 011.000.000.015 – Recurring purchase issue with Joey Restaurant E-Gift Card

##- Please type your reply above this line -## Your request (202530293) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:38 EDT Hi, Kindly check the updates.

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

Confirmed On Tue, Sep 1, 2026 at 10:28 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email.

Re: [Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

Confirmed On Tue, Sep 1, 2026 at 10:27 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email.

[Sun Soft Inc] Re: Ticket:1978841830 - Username: Aibooster - ID: 061.000.000.098 - Missing 5% Direct Commissions (DC) for Legacy PROMO Packages

##- Please type your reply above this line -## Your request (202530270) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:32 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:29 EDT Hi, Thank you for your confirmat

[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:28 EDT Hi, Thank you for your confirmat

[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:27 EDT Hi, Thank you for your confirmat

[Sun Soft Inc] Re: Ticket: 1590126379 – User: Igotit – ID: 011.000.000.191 – Discrepancy between Career Points and Personal Points

##- Please type your reply above this line -## Your request (202530289) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 09:33 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Valid UAE IBAN Rejected – fromseedstopines – ID 971.000.000.517

##- Please type your reply above this line -## Your request (202530297) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 09:28 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket#164413056 - username: Mirage - ID: 011.000.000.157 - Pending Gift Card Purchase & Career Qualification

##- Please type your reply above this line -## Your request (202530277) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 09:27 EDT Hi, We have reviewed the pending

[Sun Soft Inc] Re: URGENT – Full Reversal Required for Two Member Purchases

##- Please type your reply above this line -## Your request (202530296) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 09:18 EDT Hi, Kindly check the latest upda

Re: [Sun Soft Inc] URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

Dear Laszlo, Sorry for the late response on this, hope you had a great summer vacation. Totally hear you on this. Going forward, we’ll make sure you get at least a week’s heads-up on any major scheduled maintenance, so you have enough time to keep y

Last PreLaunch preps

Hi, 1. Please change the registration confirmation email text to the one below and please make sure, that it is a proper/professional looking HTML email in the M&S design according to style guide and brand book. At this moment, the attached email

[Sun Soft Inc] Re: Ticket#1766104699 - username: Allnutt - ID: 011.000.000.186 - Empire Pack Staking / Wallet Balance Issue

##- Please type your reply above this line -## Your request (202530286) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 08:50 EDT Hi, Kindly check the updates,

Tillo Account Access Issue

Hello Matthew, We hope you’re doing well. We are currently trying to access the Tillo account, but both Steve and Sam are unable to log in. Could you please remove the following accounts and add them back so we can try accessing the platform agai

[Sun Soft Inc] Re: Ticket#2116259999 - username: Scott - ID: 001.000.000.278 - Bank Wire Transfer Option for Booster Int. Shares

##- Please type your reply above this line -## Your request (202530283) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 07:35 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: report

##- Please type your reply above this line -## Your request (202530298) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 07:33 EDT HI, Kindly check the updates,

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: P2P Transfer

##- Please type your reply above this line -## Your request (202530299) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 07:31 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: ticket#894737074 - username: TRCuster - ID: 001.000.000.208 - Booster VPN Frequent Disconnection Issue

##- Please type your reply above this line -## Your request (202530284) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:45 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: URGENT: Crown Council Top 15 Pin Update Effective September 1

##- Please type your reply above this line -## Your request (202530294) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:44 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:43 EDT Hi, Thank you for your feedback.

[Sun Soft Inc] Re: Ticket: 889115582 - Username: ltania23 - ID: 001.000.002.968 - Pending Publix USA Gift Card Order

##- Please type your reply above this line -## Your request (202530280) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:27 EDT Hi, We have reviewed the pending

[Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

##- Please type your reply above this line -## Your request (202530251) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:17 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Ticket#1956800764 - username: Igotit - ID: 011.000.000.191 - Received: Gift Card Purchase Issue for Career Qualification

##- Please type your reply above this line -## Your request (202530278) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 05:54 EDT Hi, We have reviewed the eGift c

Re: [Sun Soft Inc] Re: P2P Transfer

Hi Team, P2P transfer: Thank you for the updates, Kindly advise if this module is already implemented and active. Partner In Success Anoop Lal Project Manager - Sales and Marketing Australasia and North America anooplal@optusnet.com.au Mobil

report

Hi @Support Team - Sun Soft Inc I can't download the report; it just opens a blank white window: Üdvözlettel / Kind regards, Ringhoffer István

[Sun Soft Inc] Re: ticket#260826809 - username: dustindbeattie - ID: 011.000.000.165 - Flexible Staking RPC Error

##- Please type your reply above this line -## Your request (202530290) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 04:31 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 04:19 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Remove Incorrect $5,000 Merchant Balance and Deactivate Merchant Account | kezymalia | ID 001.000.006.628

##- Please type your reply above this line -## Your request (202530272) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 04:06 EDT Hi, Kindly check the updates,

FW: [Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

Hi David, I would really appreciate a feedback from you personally. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconunity.com Rech

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Delete users

##- Please type your reply above this line -## Your request (202530268) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 03:38 EDT Hi, Kindly check the updates,

Re: Valid UAE IBAN Rejected – fromseedstopines – ID 971.000.000.517

Please add the following information to the existing withdrawal-account ticket for Anastasia: Username: fromseedstopines ID: 971.000.000.517 Location and Bank Country: United Arab Emirates The user clarified that she is located in the UAE and is addin

Valid UAE IBAN Rejected – fromseedstopines – ID 971.000.000.517

Hi, Please review an issue affecting Anastasia while setting up a Bankwire withdrawal account. Affected User: Anastasia Aldaeva Username: fromseedstopines ID: 971.000.000.517 Country: United Arab Emirates Area: Product Suite → Setup New Withdrawal A

[Sun Soft Inc] Re: Ticket: 145834428 – User: ease – ID: 061.000.000.286 – Manual Affiliate Link Request (Owen Mellon - Andrea)

##- Please type your reply above this line -## Your request (202530287) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 02:45 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: September 1st Launch – Approved Modules Deployment

##- Please type your reply above this line -## Your request (202530291) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 01:07 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: URGENT – Full Reversal Required for Two Member Purchases

##- Please type your reply above this line -## Your request (202530296) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 23:47 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: EXTREME EMERGENCY – Career Points Reset Before End of Production Month

##- Please type your reply above this line -## Your request (202530295) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 23:00 EDT Hi, Kindly check the updates,

URGENT – Full Reversal Required for Two Member Purchases

Hi Team! We have a major issue with two new members. Both members have changed their minds and requested full refunds. Unfortunately, there is nothing we can do to prevent this, so we will process the refunds back to their credit cards. Because thes

Re: Google Play Console – Bank Deposit Verification Required

Hi! The Google micro-deposit arrived this afternoon, and the account has now been successfully verified. Thank you! From: QAG <qag@sunsoftny.com> Date: Monday, August 31, 2026 at 4:55 PM To: Matt Swanson <matthew.swanson@booster.eco> Cc: M

EXTREME EMERGENCY – Career Points Reset Before End of Production Month

It is currently 9:00 PM EST, and the countdown clock correctly shows that there are still 3 hours remaining in the August production month. However, a couple of hours ago, all Career Points already reset to zero. Members are blowing up our phones and a

Re: Booster Companion Mobile App

Hi team, Thanks for your response and for the updated build. We tested on a physical Android device this time (Matt, Bric and me), covering Issue #25 and the Voice Chat follow-up. Attached is the report, and we'll send the screen recordings separately.

URGENT: Crown Council Top 15 Pin Update Effective September 1

Hi Team, Please make sure the following Crown Council update is completed tonight immediately after the current period closes at 11:59 PM ET on August 31, 2026. The Top 15 Partners who finish in the first 15 positions of the Crown Council at the off

Ticket: 379282257 – User: JohnFong – ID: 011.000.000.015 – Recurring purchase issue with Joey Restaurant E-Gift Card

Hi Team, Please check the following case: * Username: JohnFong * ID: 011.000.000.015 * Ticket Number: 379282257 * Issue Summary: The user is experiencing a recurring issue when attempting to purchase a Joey Restaurant E-Gift Card fo

Google Play Console – Bank Deposit Verification Required

Hello Matthew, We are currently completing the bank account verification required for the Google Play Console. Google has sent a small verification deposit to the Checking account ending in 551, dated August 29. To complete the verification, we need

URGENT: Crown Council Reset, Cruise Up Contest Removal & Final Reports

Hi Team, Please treat this as an urgent priority for today, August 31, 2026. We need you to verify and ensure that the following actions are completed correctly across all Momentum Network platforms: 1. Crown Council – Points Reset *

Re: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

Terms & Conditions Still Missing from Current Momentum Network Website Hi, Thank you for the update. I reviewed the current Momentum Network website, and I still do not see the Momentum Network Optima Membership Client Terms and Conditions availa

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Delete users

Hi, How did you “delete” the commissions? Did they just vanish as they have never existed or did you subtract them? Considering, that this will keep happening in the future and people rightfully so will at some point ask why is money disappearing from

Re: [Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

Additional Corrections Required – Staging Demo Account Hi, Thank you for completing the recent updates. I reviewed the staging demo account, and there are still a few additional corrections that need to be made before we can provide final approval.

Re: [Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

Hi, Thank you again for preparing and sending the 2025 Affiliate Population and Compensation Excel file. After reviewing the file in detail, we need several additions and corrections before we can use the data to prepare Momentum Network's first off

Re: [Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

Income Disclosure & Rules of Conduct – English and Spanish Versions Hi, I have attached the finalized Income Disclosure documents in two separate versions: one completely in English and one completely in Spanish. Please update the website and all

Re: [Sun Soft Inc] Re: September 1st Launch – Approved Modules Deployment

Hi everyone, Thank you for the update and thank you to everyone on the SunSoft team for all of the work and coordination that went into getting the approved modules configured and ready for the September 1st launch. I’m hopeful everything goes smoothly

[Sun Soft Inc] Re: September 1st Launch – Approved Modules Deployment

##- Please type your reply above this line -## Your request (202530291) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 15:31 EDT Hello Matthew, Based on your ap

ticket#260826809 - username: dustindbeattie - ID: 011.000.000.165 - Flexible Staking RPC Error

Hi team, A user is unable to stake BTEC tokens on the Web3 Flexible Staking portal due to smart contract RPC / paymaster execution failures. User Details & Screenshots Provided: * Wallet Address: 0x1d5d8796Da6F2F53C00fb8c480E99f7cE49685E * A

Ticket: 1590126379 – User: Igotit – ID: 011.000.000.191 – Discrepancy between Career Points and Personal Points

Hi Team, Please check the following case: * Username: Igotit * ID: 011.000.000.191 * Ticket Number: 1590126379 * Issue Summary: The user is experiencing a point balance discrepancy on their account. While their Career Points correct

Re: [Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center

Approved El lun, 31 ago 2026 a la(s) 11:31 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to t

Re: [Sun Soft Inc] Re: Remove Incorrect $5,000 Merchant Balance and Deactivate Merchant Account | kezymalia | ID 001.000.006.628

Hi Team, Thank you for the update and for confirming the previous adjustments. To confirm what's needed on this ticket: 1. Remove the remaining incorrect balance from the Merchant Wallet. Current balance shown is $3,000 (Others $5,000 minus the $2,

Ticket#2120470082 - username:fatousarr225 - ID: 001.000.006.053 - Staking Assistance Request

Hi team, A user is reporting an issue where their token staking attempts are failing without completing. Issue Details: * User Request: Trying to stake BTEC tokens on the platform, but the transaction process is unsuccessful. * Problem: Gene

Re: Booster Companion Mobile App

Hi Hazel, Thank you for the update. We’ll wait for your feedback after testing Issue #25 and the updated social login flow on the physical device. Regarding a dedicated Android test device, we would recommend going with a mid-range Samsung Galaxy A-

Re: Booster Companion Mobile App

Hi, Thank you for the update. We’ll wait for your feedback after testing Issue #25 and the updated social login flow on the physical device. Regarding a dedicated Android test device, we would recommend going with a mid-range Samsung Galaxy A-series

Re: Booster Companion Mobile App

Hi, Thank you for the update. We’ll wait for your feedback after testing Issue #25 and the updated social login flow on the physical device. Regarding a dedicated Android test device, we would recommend going with a mid-range Samsung Galaxy device,

Ticket: 145834428 – User: ease – ID: 061.000.000.286 – Manual Affiliate Link Request (Owen Mellon - Andrea)

Hi team, Please check the following case: * Username: ease * ID: 061.000.000.286 * Ticket Number: 145834428 User ease is requesting an update to her affiliate organization/downline. Details: * Sponsor: Andrea * New Affiliate

Ticket#1766104699 - username: Allnutt - ID: 011.000.000.186 - Empire Pack Staking / Wallet Balance Issue

Hi team, A user is unable to stake tokens from their Empire Pack because the Staking Dashboard is recognizing the connected Smart Wallet as a new/empty wallet. User Details: * Wallet Address: 0x0ed00f9485CD92B22d28739141db1c71360A38F * Issue

Ticket: 311790018 - Username: MartyS - ID: 011.000.000.114 - Airdrop Token Claim Issue

Hi team, Please check the following case: User MartyS is encountering a Web3 contract error payload when attempting to claim airdrop BTEC tokens. User Details: * Name: MartyS * Wallet: 0xC5640Cef81181Ba26DB8b02e6c9Ca4593f3CF100 * Claima

ticket#894737074 - username: TRCuster - ID: 001.000.000.208 - Booster VPN Frequent Disconnection Issue

Hi team, User Trina Custer is experiencing frequent and automatic disconnections with her Booster VPN service. User Details: * Name: Trina Custer * Subscription: Active Booster VPN subscriber (3+ months) * Issue: The VPN disconnects ran

Re: Booster Companion Mobile App

Hi team, Thanks for the update. We'll test both items today - the Issue #25 (avatar) retest on a physical device, and the new APK with the updated social login design - and get back to you with feedback. One question on our end: since I've now run i

Ticket#2116259999 - username: Scott - ID: 001.000.000.278 - Bank Wire Transfer Option for Booster Int. Shares

Hi team, A user is unable to complete a purchase of 5 Booster Int. shares ($5,000 USD) via Bank Wire Transfer. Issue Details: * Transaction: 5 Shares @ $1,000 USD = $5,000 USD * Problem: Although Bank Wire Transfer is listed under "Accepted

Ticket: 696802771 - Username: JohnFong - ID: 011.000.000.015 - Smart Wallet Connection Issue

Hi team, Please check the following case: User JohnFong is unable to connect his Web3 smart wallet to the Staking Dashboard after multiple attempts. User Details: * Name: JohnFong * Wallet Address: 0xA7f8B26AdB4714AB3e2e310cA6889329237b9852

Ticket: 1032528484 - Username: markusfong99 - ID: 011.000.000.646 - BTEC Staking Balance Mismatch

Hi team, Please check the following case: User Markus is experiencing a wallet balance sync error when trying to stake BTEC tokens in the Gold Tier. User Details: * Name: Markus * Email: markus.fong99@gmail.com * Wallet: 0x6b04F5EF670b

Ticket: 889115582 - Username: ltania23 - ID: 001.000.002.968 - Pending Publix USA Gift Card Order

Hi team, Please check the following case: A user is reporting a pending gift card purchase transaction. Transaction Details: * Merchant: Publix USA * Amount: $100.00 USD * Purchase Date: Aug 27, 2026 at 01:05 PM * Payment Method:

Ticket#1380011366 - username: yakwar - ID: 001.000.002.879 - BTEC Token Balance Audit

Hi team, User Yvonne Akwar is reporting a discrepancy in her available (unstaked) BTEC token balance calculation after purchasing packages. User Details: * Name: Yvonne Akwar * Email: yakwar@yahoo.com * Replicated Link / Username: yakwa

Ticket#1956800764 - username: Igotit - ID: 011.000.000.191 - Received: Gift Card Purchase Issue for Career Qualification

Hi team, A user is trying to purchase an additional $200.00 CAD in gift cards to complete their qualification for Career Level 1, but subsequent purchase attempts are failing. Issue Details: * Goal: Purchase $200.00 CAD more in gift cards for Car

Ticket#164413056 - username: Mirage - ID: 011.000.000.157 - Pending Gift Card Purchase & Career Qualification

Hi team, User Mirage is reporting a pending gift card purchase transaction that is blocking their qualification. User Details: * Name: Mirage * Email: mirage500f@hotmail.com * ID: 011.000.000.157 * Issue: A gift card purchase for L

Ticket: 463913284 - Username: Mirage - ID: 011.000.000.157 - Staking Minimum Amount Issue

Hi team, User Mirage is unable to stake their BTEC tokens due to a tier threshold validation error. User Details: * Name: Mirage * Email: mirage500f@hotmail.com * ID: 011.000.000.157 * Wallet: 0x36339d04D9D061eaFc38cB3B7E7272aDf933

Ticket#1001324930 - username: BillCook - ID: 001.000.000.207 - Staking Assistance

Hi Team! User BillCook is having trouble staking his tokens for the 1-year / 30% option. User Details: * Name: William Cook * Email: billcookceo@gmail.com * Issue: Wallet is already connected, but the 1-year / 30% staking process fa

[Sun Soft Inc] Re: Remove Incorrect $5,000 Merchant Balance and Deactivate Merchant Account | kezymalia | ID 001.000.006.628

##- Please type your reply above this line -## Your request (202530272) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 12:21 EDT Hi, Kindly check the updates,

Ticket#265759201 - username: harveytilton - ID: 001.000.000.019 - eWallet Credits & Ignite Package Status

Hi team, A user is reporting multiple issues regarding eWallet credits and their Ignite package status. Issue Details: * Credit Issue: User purchased $200.00 USD on 08/25/2026 (credited to eWallet) and an additional $10.00 USD today. However, t

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Delete users

##- Please type your reply above this line -## Your request (202530268) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 12:14 EDT Hi, We are able to delete the m

Ticket:108992657 - Username: lillytcorner - ID: 001.000.003.232 - BTEC Staking Balance Issue

Hi team, User Lilian is encountering an issue while trying to stake BTEC tokens after the migration process. Issue Details: * User: lillytcorner * Error: Receiving a message saying she has "zero BTEC" when attempting to stake. Action Requi

Remove Incorrect $5,000 Merchant Balance and Deactivate Merchant Account | kezymalia | ID 001.000.006.628

Hi Team, Please assist with an urgent wallet correction for the following member: Username: kezymalia ID: 001.000.006.628 The member accidentally deposited $5,000 into her Merchant Wallet instead of her Affiliate Wallet. Since August 31 is the final d

Ticket: 1195339528 - Username: kyte - ID: 061.000.000.239 - FCM Staking Wallet Alignment

Hi team, User Kyte reported a wallet mismatch on the FCM staking page. Issue Details: * Affected User: Kyte * Incorrect Wallet Displayed: 0x63f695E696885C0CfF5E4307B5C4BF9Fa8E346E6 (belongs to family member KES | kestrel@aibooster.com.au |

Re: [Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

Confirmed On Mon, Aug 31, 2026 at 10:59 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

Confirmed On Mon, Aug 31, 2026 at 8:11 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email.

[Sun Soft Inc] Re: Urgent: Google Authenticator QR Code Not Triggered | fromseedstopines | 971.000.000.517

##- Please type your reply above this line -## Your request (202530254) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 11:43 EDT Hi, We have reviewed the report

[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 11:42 EDT Hi, Thank you for the update.

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

Confirmed On Mon, Aug 31, 2026 at 6:12 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email.

Ticket:1978841830 - Username: Aibooster - ID: 061.000.000.098 - Missing 5% Direct Commissions (DC) for Legacy PROMO Packages

Hi Team, Sponsor Aibooster is asking about the 5% Direct Commission (DC) payout for 3 Legacy PROMO Package purchases made by downline members. Downline Details: 1. KES | kestrel@aibooster.com.au | ID: 61.000.000.114 2. KYTE | kyte@aibooster.co

[Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center

##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 11:31 EDT Hi, Thank you for your clarific

Ticket: 1395012109 - Username: Petrock65 - ID: 011.000.000.070 - User Staking Inquiry / Smart Wallet Transfer Creation

Hi Team, A user reported an issue/confusion while attempting to stake 230,000 BTEC tokens. Issue Details: * Attempted Action: Staking 230,000 BTEC tokens. * User Concern: The system initiated a process/transfer to a newly generated wallet ad

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

##- Please type your reply above this line -## Your request (202530241) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 11:11 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 10:59 EDT Hi, Thank you for your feedback

[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 09:57 EDT Hi, Please find the attached sp

[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 09:54 EDT Hi, Thank you for the clarifica

[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 09:46 EDT Hi, Thank you for your request.

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

Hi @Support Team - Sun Soft Inc Please enable all Spanish emails. We are also not receiving emails about payout requests: https://drive.google.com/drive/folders/1hL4wBS6Birk8OT0MSqHWmPywm6zP5sVH?usp=sharing And please also make sure that Google+ (w

RE: [Sun Soft Inc] Re: Delete users

Hi, Yes, change cb377960's sponsor to ms390826 upon deletion of the two. Projected commissions are not relevant, they can remain. But since we are refunding both of them, we definitely need at least the 50€ for direct sponsor and the 10€ for Level 1

[Sun Soft Inc] Re: query from community member

##- Please type your reply above this line -## Your request (202530265) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 08:12 EDT Hello, Thank you for getting in

[Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 08:11 EDT Hi, Thank you for your feedback

Re: [Sun Soft Inc] Re: query from community member

Much appreciated Thank you On 31.8.2026 12:34 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530265) has been updated. To add additional comments, reply to this email. Suppo

[Sun Soft Inc] Re: query from community member

##- Please type your reply above this line -## Your request (202530265) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 07:34 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Platform Review Required: Recurrent eGift Card Fulfillment Failures | Joey's Restaurants, Cactus Club and Sobeys

##- Please type your reply above this line -## Your request (202530259) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 07:24 EDT Hi, We have reviewed the eGift

[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 06:12 EDT Hi, Thank you for your feedback

query from community member

Hi team; Please look into the following query: The Green Bundle with Voucher No. L3X3PAU8A6, which I intended to register under ID: iwaki369, was somehow registered under ID: aiko369. The correct ID for this registration is iwaki369. Would it

[Sun Soft Inc] Re: Urgent Wallet Transfer Request – kezymalia – ID 001.000.006.628

##- Please type your reply above this line -## Your request (202530263) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 05:38 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

##- Please type your reply above this line -## Your request (202530251) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:51 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Multiple Users Unable to Stake BTEC | JohnFong | ID 011.000.000.015

##- Please type your reply above this line -## Your request (202530261) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:34 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: eGift Card Purchase Blocked by Incomplete Plaid KYC Flow | Mycelium | ID 011.000.000.193

##- Please type your reply above this line -## Your request (202530260) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:16 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Booster App & Booster Ignite App Design

##- Please type your reply above this line -## Your request (202530191) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:13 EDT Hi, Thank you for the clarifica

[Sun Soft Inc] Re: Career Level and CP Display Review | Igotit ID 011.000.000.191 | Mycelium ID 011.000.000.193

##- Please type your reply above this line -## Your request (202530262) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:11 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Multiple Users Unable to Stake BTEC | JohnFong | ID 011.000.000.015

##- Please type your reply above this line -## Your request (202530261) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:02 EDT Hi, Kindly review the updates b

[Sun Soft Inc] Re: eGift Card Purchase Shows Insufficient Funds | JohnFong | ID 011.000.000.015

##- Please type your reply above this line -## Your request (202530258) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 02:50 EDT Hi, Kindly check the updates.

Re: [Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

Hi Team, Thank you for the update. Regarding the remaining content, please note the following: The updated Terms & Conditions and Privacy Policy were already provided to you in a previous email. You may proceed with implementing those approved ve

Re: [Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

Hi Team, Thank you for providing the MAC customer demo account. I reviewed the platform and there are several items that need to be corrected. Please make the following changes to the demo account: 1. Remove “Credit Restoration Activation.” T

Re: [Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

Hi Team, Thank you for the update. Unfortunately, there has been a complete misunderstanding regarding my previous request. I never instructed you to use that information as the actual Income Disclosure or to publish it on the platform. The infor

Re: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

Hi Team, Thank you for the update. You provided the staging links so I could review the updated Terms and Conditions and Privacy Policy; however, I was not provided with the username and password required to access the staging environment. At this t

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

Hi Team, Thank you for the update. We have reviewed the staging environment, and everything looks good from our side. You may proceed with implementing the changes in the production environment. Please also make sure that this section remains con

Re: [Sun Soft Inc] Re: Booster App & Booster Ignite App Design

Hi Team, Please find attached the latest approved Booster Ignite app icon assets in both treatments: * White/light version * Black/dark version For now, please use only the base Booster Ignite versions for the app. We have also included th

Urgent Wallet Transfer Request – kezymalia – ID 001.000.006.628

Hi Team, Please urgently assist with transferring $2,000 from the affected customer’s Merchant Wallet to her Affiliate Wallet. The customer would like to use these funds to purchase an additional $2,000 in tokens, bringing her total token purchases to $

Career Level and CP Display Review | Igotit ID 011.000.000.191 | Mycelium ID 011.000.000.193

Hi Team, Please review the Career Level and Career Point information displayed for the following accounts. Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Account 1 Affected Customer: Marie Bob Username: Igotit ID: 011.000.000

Multiple Users Unable to Stake BTEC | JohnFong | ID 011.000.000.015

Hi Team, Please urgently review reports of multiple users being unable to stake their BTEC. Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Primary Account: Username: JohnFong ID: 011.000.000.015 Issue Summary: John Fong was

eGift Card Purchase Blocked by Incomplete Plaid KYC Flow | Mycelium | ID 011.000.000.193

Hi Team, Please review the following Plaid KYC issue: Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Affected Customer: Rosemarie “Rose” Plummer Username: Mycelium ID: 011.000.000.193 Issue Summary: Rose selected an Airbnb e

Re: [Sun Soft Inc] Re: Urgent: Google Authenticator QR Code Not Triggered | fromseedstopines | 971.000.000.517

Hi Team, Please urgently review the following account: Issue referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Affected Customer: Username: fromseedstopines ID: 971.000.000.517 Country: United Arab Emirates Account: https://aff

Platform Review Required: Recurrent eGift Card Fulfillment Failures | Joey's Restaurants, Cactus Club and Sobeys

Hi Team, Please conduct a deeper review of recurring eGift card failures affecting multiple customers. Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Affected Brands: * Joey's Restaurants Canada * Cactus Club Cafe

eGift Card Purchase Shows Insufficient Funds | JohnFong | ID 011.000.000.015

Hi Team, Please review the following eGift card purchase issue: Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Affected Customer: Username: JohnFong ID: 011.000.000.015 Issue Summary: John Fong attempted to purchase an eGift

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

Hi, Thank you for the update. Overall, the Client Portal login page looks great. Please apply the same corrections requested for the Partner Back Office login page: * Make the main image look more natural and realistic, as it currently has a

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

Hi, Thank you for the update. Overall, everything looks great. However, I would like the main image to look more natural and realistic, as it currently has a very noticeable AI-generated appearance. Please adjust or replace it so it does not look so ar

Re: [Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

Hi, Thank you for the update. After reviewing the mobile version, please make the following adjustments: * The image appears cropped on mobile devices. Please ensure that the full image is displayed correctly, maintains its proper proportions, a

See p_s_n__xx, dragon22yy and more in your feed

New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you d

[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 11:18 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

##- Please type your reply above this line -## Your request (202530251) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 10:34 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: September 1st Launch — Request for Final APK Details and Clarification

##- Please type your reply above this line -## Your request (202530245) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 10:25 EDT Hi, Thank you for your confirma

Re: [Sun Soft Inc] Re: September 1st Launch — Request for Final APK Details and Clarification

Good to go ! Thanks for all your hard work! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Saturday, August 29, 2026 9:55 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <d

[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 10:09 EDT Hi, Thank you for the detailed

[Sun Soft Inc] Re: September 1st Launch — Request for Final APK Details and Clarification

##- Please type your reply above this line -## Your request (202530245) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:55 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

Hi, Thank you for the detailed update. I completely understand the issue now, and I believe I’ve identified what was overlooked on our end. It just dawned on me that Neal, the merchant who was conducting the testing, completed the first couple of tests

[Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:45 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:42 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:41 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Ticket: 549958024 – User: ainana – ID: 061.000.000.240 – Campaign Financing shows 0% despite active CP and Personal Shopping spend

##- Please type your reply above this line -## Your request (202530247) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:32 EDT Hi, We have reviewed the report

[Sun Soft Inc] Re: Ticket: 156414514 – User: kyte – ID: 061.000.000.239 – Campaign Financing shows 0% despite active CP and Personal Shopping spend

##- Please type your reply above this line -## Your request (202530246) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:18 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket: 441840077 - Username: Aibooster - ID: 061.000.000.098 - Escalation: Web3 Airdrop 2nd Claim Blocked

##- Please type your reply above this line -## Your request (202530244) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 08:36 EDT Hi, Kindly check the update,

[Sun Soft Inc] Re: Urgent: Google Authenticator QR Code Not Triggered | fromseedstopines | 971.000.000.517

##- Please type your reply above this line -## Your request (202530254) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 07:55 EDT Hi, Kindly check the updates,

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: raku 2. Email: raku369@gmail.com 3. New Rank: Emperor Penguine 4. Date: 29th

Urgent: Google Authenticator QR Code Not Triggered | fromseedstopines | 971.000.000.517

Hi Team, Please urgently review the following account: Issue referred by Mr. John Chomyn. Username: johnchomynfcm ID: 011.000.000.003 Affected Customer: Username: fromseedstopines ID: 971.000.000.517 Country: United Arab Emirates Account: https:/

[Sun Soft Inc] Re: Current Campaign

##- Please type your reply above this line -## Your request (202530253) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 07:27 EDT Hello, Thank you for getting in

Re: [Sun Soft Inc] Re: Current Campaign

Thank you On 29.8.2026 11:25 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530253) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft In

[Sun Soft Inc] Re: Current Campaign

##- Please type your reply above this line -## Your request (202530253) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 06:25 EDT Hi, Kindly check the updates,

Current Campaign

Hi team; Please note that the current campaign double tokens on Gold and Silver bundles should run and end at midnight London time on 31st August 2026. We will be in touch with next campaign when we have agreed this with our current leader team. Mu

[Sun Soft Inc] Re: Redesign of New Customer and Partner Enrollment Email Notifications

##- Please type your reply above this line -## Your request (202530239) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 06:02 EDT Hi, Thank you for the confirmat

[Sun Soft Inc] Re: Redesign of Existing Customer and Momentum Partner Welcome Emails

##- Please type your reply above this line -## Your request (202530240) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 06:01 EDT Hi, Thank you for the confirmat

[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 06:00 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy

##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 05:56 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: September 1st Launch — Request for Final APK Details and Clarification

##- Please type your reply above this line -## Your request (202530245) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 04:33 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket#1524739566 - user: yvyinno2000 - ID: 001.000.005.571 - Staking Error Issue

##- Please type your reply above this line -## Your request (202530248) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 03:58 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket: 1481550358 – User: joellambert – ID: 001.000.000.020 – Amazon Gift Card stuck on pending status

##- Please type your reply above this line -## Your request (202530243) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 03:55 EDT Hi, We have successfully review

[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 03:24 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket#1600409556 - username: markusfong99 - ID:011.000.000.646 - Transferred Funds Not Reflecting in Booster Wallet Balance

##- Please type your reply above this line -## Your request (202530242) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 02:59 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 02:41 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: URGENT – Priority #1: Add Michelle Betancourt to Top Superstars

##- Please type your reply above this line -## Your request (202530252) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 01:51 EDT Hi, Thank you for your request.

URGENT – Priority #1: Add Michelle Betancourt to Top Superstars

Hi, This request is urgent and must be treated as our number one priority. Please immediately add Michelle Betancourt (ID: 945386) to the Top Superstars for the current month. This update needs to be completed as soon as possible. Please confirm

Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review

Hi Team, We urgently need a new and separate MAC customer demo account for the merchant-processing application currently under review. The existing MAC access was created as a development reference so we could review the improvements being implement

Urgent: Implementation of Updated Client Terms and Privacy Policy

Hi Team, Attached are the new and updated documents: * Momentum Network Optima Membership Client Terms and Conditions * Momentum Network Privacy Policy Please replace all previous content and implement these documents across the follow

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

Hi, Thank you for the update. I have just accessed the staging platform using the password recovery information previously provided. However, the platform still appears exactly as it did before, and I am unable to see any of the enhancements or work

Re: [Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

Hi, We completed a detailed review of the current Momentum Network + MAC staging website: https://dev.macoptima.com/ The website is not approved for publication or payment-processor review in its current condition. The newly implemented Affili

URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement

Hi, This request is an urgent priority. We need the complete source data required to prepare Momentum Network’s updated Income Disclosure Statement as quickly as possible. The current public disclosure cannot remain in its present form, and we canno

Re: [Sun Soft Inc] Re: Redesign of New Customer and Partner Enrollment Email Notifications

Hi, Thank you for the update. We reviewed both screenshots, and everything looks perfect. Please proceed with the implementation. Kindly ensure that the final emails are visually polished, aesthetically pleasing, and that all images, graphics, and d

Re: [Sun Soft Inc] Re: Redesign of Existing Customer and Momentum Partner Welcome Emails

Hi, Thank you for the update. We reviewed both screenshots, and everything looks perfect. Please proceed with the implementation. Kindly ensure that the final emails are visually polished, aesthetically pleasing, and that all images, graphics, and d

Ticket#1524739566 - user: yvyinno2000 - ID: 001.000.005.571 - Staking Error Issue

Hi Team, User yvyinno2000 is reporting an error message when attempting to stake BTEC tokens via Smart Wallet. Technical Details: * User: yvyinno2000 * Wallet Type: Smart Wallet * Connected Wallet Address: 0x5359C3A0d5750d9f1B67b9aea9ac

Re: [Sun Soft Inc] Re: Booster App & Booster Ignite App Design

Hi Team, Thank you for the clarification. I want to clarify my request because I believe it may have been interpreted as a request to re-implement a full Light/Dark Mode system throughout the Booster app. That is not what I am requesting. The intended

Registration demo

​​ Clipchamp ​​

Ticket: 549958024 – User: ainana – ID: 061.000.000.240 – Campaign Financing shows 0% despite active CP and Personal Shopping spend

Hi Team, Please check the following case: * Username: ainana * ID: 061.000.000.240 * Ticket Number: 549958024 * Issue Summary: The user reports that despite having active Career Points (CP 3750) and active Personal Shopping volume (

Ticket: 156414514 – User: kyte – ID: 061.000.000.239 – Campaign Financing shows 0% despite active CP and Personal Shopping spend

Hi Team, Please check the following case: * Username: kyte * ID: 061.000.000.239 * Ticket Number: 156414514 * Issue Summary: The user reports that despite having active Career Points (CP 3750) and active Personal Shopping volume (AU

[Sun Soft Inc] Re: Booster App & Booster Ignite App Design

##- Please type your reply above this line -## Your request (202530191) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 12:56 EDT Hello Matthew, Thank you for th

Re: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

Hi Team, Thank you for the update. I spoke with Neal, and he has confirmed that he has Geo-Fencing enabled on his account/device. Based on that, I believe the Geo-Fencing settings are likely configured correctly. This also seems consistent with the fac

September 1st Launch — Request for Final APK Details and Clarification

Hi Team, As we approach the September 1st launch, we’ve been reviewing the various APKs that have been provided to us. Since we’ve received a large number of different APK versions, I’d like to make sure we get everything organized and have a clear under

Ticket: 441840077 - Username: Aibooster - ID: 061.000.000.098 - Escalation: Web3 Airdrop 2nd Claim Blocked

Hi Team, Please check the following case: User AI Booster is unable to claim his 2nd Airdrop tokens due to a contract/UI lock. Technical Details: * User: Aibooster * Connected Wallet Address: 0xc3cF908400c7Dc4D1EE2C3024FBb8A9E5bFb78Bc *

Re: [Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center

Hi, Thank you for your message. To clarify, for this request, the only change needed is to the visual design of the Enrollment Center. The Enrollment Center is the section where Partners access and copy their Client Enrollment Link and Partner En

Re: [Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

Hi, Thank you for your message. To clarify, the only changes required are to the design and flow of the enrollment links for Clients and Partners. Nothing inside the Partner Back Office needs to be changed. The current Back Office design, navigat

Re: [Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

Hi, Thank you for your message. To clarify, in this case I am only requesting a redesign of the Netsoft Admin login page, which is the login page I use to access the Netsoft administrative platform. I am not requesting any changes to the design,

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

Hi, Thank you for your message. To clarify, the requested redesign should be implemented only on the login pages for the following: * Momentum Network Partner Back Office login * Momentum Network Client Portal login There is no need t

Re: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

Hi, Thank you for your message. To clarify, the requested redesign should be implemented only on the login pages for the following: * Momentum Network Partner Back Office login * Momentum Network Client Portal login There is no need t

Ticket: 1481550358 – User: joellambert – ID: 001.000.000.020 – Amazon Gift Card stuck on pending status

Hi Team, Please check the following case: * Username: joellambert * ID: 001.000.000.020 * Ticket Number: 1481550358 * Issue Summary: The user purchased an Amazon gift card on August 18th, 2026. Although payment was completed, the tr

Ticket#1600409556 - username: markusfong99 - ID:011.000.000.646 - Transferred Funds Not Reflecting in Booster Wallet Balance

Hi Team, User markusfong99 reported an issue where funds transferred to his account do not reflect in his active Booster Wallet balance, despite appearing in his transaction history. Transaction Details: * User: markusfong99 * Date: 08/28/20

[Sun Soft Inc] Re: Redesign of New Customer and Partner Enrollment Email Notifications

##- Please type your reply above this line -## Your request (202530239) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 11:36 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: September Supercharge — Redesign Summary (Dev Handoff)

##- Please type your reply above this line -## Your request (202530224) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 11:27 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Redesign of Existing Customer and Momentum Partner Welcome Emails

##- Please type your reply above this line -## Your request (202530240) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 11:18 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: GearUp Momentum — Website Red

##- Please type your reply above this line -## Your request (202530216) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 10:53 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Pay & Go Activation – Terms & Conditions & Merchant Popup

##- Please type your reply above this line -## Your request (202530228) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 10:35 EDT Hi, We have successfully implem

[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 09:42 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

##- Please type your reply above this line -## Your request (202530241) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 09:18 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 09:03 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Problems with Coin pea balance.

##- Please type your reply above this line -## Your request (202530231) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 08:46 EDT Hi, Thanks for the details and

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.

Hi @Support Team - Sun Soft Inc Sorry for the late reply. The registration and password emails are working properly now, but the “Send Bonus” email is being sent in English, and the “Deduct Bonus” email isn’t arriving at all. Üdvözlettel /

[Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center

##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:13 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:11 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required

##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:11 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page

##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:08 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page

##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:07 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Ticket: 79673441 – User: Wolfe9 – ID: 001.000.000.749 – Starbucks Gift Card stuck on pending status

##- Please type your reply above this line -## Your request (202530232) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 03:18 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Pay & Go Benefits Arrow Adjustment

##- Please type your reply above this line -## Your request (202530229) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:42 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket#1285950636 - username: Aibooster - ID: 061.000.000.098 - Share Purchase Verification & Certificate Consolidation Inquiry

##- Please type your reply above this line -## Your request (202530230) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:41 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:39 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Sponsor Change Request – Multiple Clients

##- Please type your reply above this line -## Your request (202530233) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:37 EDT Hi, Thank you for your request.

Redesign of Existing Customer and Momentum Partner Welcome Emails

Hi Team, We need to redesign the two existing automated welcome emails currently sent to newly enrolled customers and Momentum Partners. These notifications already exist and are currently being delivered. We are not requesting new notifications, ne

[Sun Soft Inc] Re: September Super Charge Hero Banner (App/Desktop)

##- Please type your reply above this line -## Your request (202530225) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:11 EDT Hi, Thank you for the confirmat

Redesign of New Customer and Partner Enrollment Email Notifications

Hi Team, I need the automated email notification that a Momentum Partner receives after enrolling a new customer or a new Momentum Partner to be completely redesigned. The current notification looks outdated and is not consistent with the new visual

[Sun Soft Inc] Re: Update Momentum Network Logo Across All Platforms

##- Please type your reply above this line -## Your request (202530218) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 01:28 EDT Hi, Thank you for the confirmat

Netsoft Login Page – Visual Redesign Required

Hi Team, I need the current Netsoft login page redesigned according to the attached reference image. Please note that this request is strictly for a visual and front-end redesign. We are not requesting a new portal, a new access type, or any changes

Approved Redesign – Partner Back Office Enrollment Center

Hi Team, We need to update the Enrollment Center located inside the Momentum Network Partner Back Office. When a partner clicks the Enrollment Center/share shortcut from the dashboard, the current link page does not visually match the rest of the Ba

Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens

Hi Team, Following our latest review, please update the Momentum Network login and enrollment experience according to the attached reference images. These images are the approved visual direction for the design, layout, colors, typography, spacing, spo

Required Redesign – Momentum Network Client Portal Login Page

Hi Team, In addition to the Partner Back Office login redesign, we also need to completely redesign the login page used by Momentum Network clients. Please use the attached approved client mockup as the exact visual reference. The final implementati

Required Redesign – Momentum Network Partner Back Office Login Page

Hi Team, We need to completely redesign the Momentum Network Partner Back Office login page. Please use the attached approved mockup as the exact visual reference. The final page should match it as closely as possible in its layout, proportions, typ

Grok Build now automates your workflows

Grok 4.6, our frontier model, can now automate your workflows ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏

Re: [Sun Soft Inc] Re: App Store Submission and Launch Timeline

Hi team, Following up on Ticket 202530192. We completed real-device retesting on the outstanding items and have updates below. #46 (Plaid bank connection) — Confirmed fixed. Tested on a Samsung Galaxy A06 (Android 16, WiFi): the full Plaid flow load

Sponsor Change Request – Multiple Clients

Hi Team, I need your assistance with a sponsor change for the following clients: * Emeli Altagracia Fragoso Cruz – ID 340492 * Kiara Miguelina Padron German – ID 792458 * Dilenia Betances – ID 564083 * Maria Estela Hernandez

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

Hi, Thank you for your message. Instead of the walkthrough video, you can use the following site as the visual reference and inspiration for how we would like the implementation to look and function: https://mac-admin-visual.kevin-velazq-7850.cha

Re: [Sun Soft Inc] Re: Update Momentum Network Logo Across All Platforms

Confirmed El jue, 27 ago 2026 a la(s) 6:05 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530218) has been updated. To add additional comments, reply to t

Ticket: 79673441 – User: Wolfe9 – ID: 001.000.000.749 – Starbucks Gift Card stuck on pending status

Hi Team, Please check the following case: * Username: Wolfe9 * ID: 001.000.000.749 * Ticket Number: 79673441 * Issue Summary: The user purchased a $50 Starbucks eGift card on August 26th, 2026. The order status has remained stuck on

Re: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

New Pay & Go Test Transactions – Neal Savino - August 27th Hi Team, Neal Savino has created three additional Pay & Go test transactions, each for $10: * 11:10 AM CT * 11:35 AM CT * 12:14 PM CT Could you please track these transaction

Problems with Coin pea balance.

Hi Team! We need to process payouts through CoinPea, and to do that I need to exchange our BTEC balance for USDT. CoinPea currently shows that most of our balance is in BTEC (approximately $3,400). However, when I go to the wallet to transfer the BT

See what jeevan_padmakumar and 8 others shared

Catch up on Instagram jeevan_padmakumar, xstonedape and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these emai

Re: [Sun Soft Inc] Re: September Super Charge Hero Banner (App/Desktop)

Looks good! Please release on August 1 midnight Best Regards, ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, August 27, 2026 12:03 PM To: Matt Swanson <matthew.swanson@booste

Re: [Sun Soft Inc] Re: September Supercharge — Redesign Summary (Dev Handoff)

Hi Team, Thank you for putting together the implementation workflow and sharing the proposed steps. I’ve reviewed the flow, and yes, the understanding looks correct from my side. Please proceed with the implementation based on the requirements and UI re

[Sun Soft Inc] Re: Ticket: 1744801151 – User: JohnFong – ID: 011.000.000.015 - Refund and Cancellation Request ($150 CAD Joey Gift Card)

##- Please type your reply above this line -## Your request (202530219) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 12:09 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: September Supercharge — Redesign Summary (Dev Handoff)

##- Please type your reply above this line -## Your request (202530224) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 12:08 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: September Super Charge Hero Banner (App/Desktop)

##- Please type your reply above this line -## Your request (202530225) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 12:03 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 12:01 EDT Hi, Kindly check the updates be

Ticket#1285950636 - username: Aibooster - ID: 061.000.000.098 - Share Purchase Verification & Certificate Consolidation Inquiry

Hi Team, A user has contacted us regarding his share purchase approval and share certificate issuance following a previous transaction correction (Ref Ticket: #1024054938). User Inquiries & Requests: 1. Share Purchase Approval & Accounting Record

Re: [Sun Soft Inc] Re: Ticket: 1744801151 – User: JohnFong – ID: 011.000.000.015 - Refund and Cancellation Request ($150 CAD Joey Gift Card)

Hi Team, Thank you for the update. We have checked with Tillo, and they have confirmed that the transaction for the Joey Gift Card ($150 CAD) is officially CANCELLED. The funds have already been returned and are currently sitting in the float. Since th

[Sun Soft Inc] Re: Ticket: 1744801151 – User: JohnFong – ID: 011.000.000.015 - Refund and Cancellation Request ($150 CAD Joey Gift Card)

##- Please type your reply above this line -## Your request (202530219) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 11:33 EDT Hi, Kindly check the updates.

Re: September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, Thank you for clarifying the issue. We now understand that the problem is with the two-factor authentication code from Google Authenticator, rather than the username or password. We apologize for the repeated misunderstanding and the inc

Re: September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, Thank you for clarifying the issue. We now understand that the problem is with the two-factor authentication code from Google Authenticator, rather than the username or password. We apologize for the repeated misunderstanding and the inc

Re: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

Hi, Thanks for digging into this. Few more questions I did not mention in my previous email. Before we ask the user to run another test purchase, we have a few questions on the fix itself: Self-payment risk. The original restriction on TRANSFER_OUT exi

[Sun Soft Inc] Re: Fwd: September 1st Launch – Completed Modules & Confirmation Required

##- Please type your reply above this line -## Your request (202530227) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 10:55 EDT Hi, Kindly check the updates,

Pay & Go Benefits Arrow Adjustment

Hi Team, For the Pay & Go benefits section, could you please adjust the visual indicator so that the benefits are shown with an upward arrow? Currently, the Earned Cashback section uses a downward arrow, which can be confusing and may give the impressio

[Sun Soft Inc] Re: Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy

##- Please type your reply above this line -## Your request (202530154) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 10:37 EDT Hi, We have reviewed the reques

Pay & Go Activation – Terms & Conditions & Merchant Popup

Hi Team, I’ve attached the Pay & Go Merchant Terms & Conditions along with a mockup of the activation experience for implementation. I only need a few things completed for the Pay & Go activation flow: 1. Pay & Go Activation Experience When a mer

Re: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

Hi Team, Thank you for the detailed update and for making the configuration adjustment. I will follow up with the test user and have them complete another test purchase. I’ll get back to you with their experience and results as soon as possible. In the

[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 09:55 EDT Hi, Kindly check the updates,

[Request received]

##- Please type your reply above this line -## Your request (202530227) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Fwd: September 1st Launch – Completed Modules & Confirmation Required

Dear Team, FYI - client is having an issue with the staging access we have shared. So please use his live account to log in to the staging. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church S

Fwd: September 1st Launch – Completed Modules & Confirmation Required

Dear Team, FYI - client is having issue with the stagi Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From:

Re: September 1st Launch – Completed Modules & Confirmation Required

Hi Team, Thank you for sending the credentials again. I understand that the staging admin credentials have already been created and shared. However, the issue I have been explaining is not the username or password. The problem is the authentication code

September Super Charge Hero Banner (App/Desktop)

Hi Team, Could you please create and implement the attached hero banner for the September Super Charge campaign? We’ll need the banner optimized for both: * Mobile app — sized and formatted appropriately for the mobile experience * Desktop —

September Supercharge — Redesign Summary (Dev Handoff)

Hi Team, Given the short timeframe, would it be possible to get this completed? The attached email includes the UI imagery for reference. September Supercharge — Redesign September Supercharge — Redesign Summary (Dev Handoff) Three screens, in t

[Sun Soft Inc] Re: STAGING - UPDATE

##- Please type your reply above this line -## Your request (202530166) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 09:00 EDT Hi, Thank you for letting us kn

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202530146) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 08:51 EDT Hi, Thank you for the confirmat

Re: [Sun Soft Inc] Re: STAGING - UPDATE

Hi @Support Team - Sun Soft Inc Unfortunately, it’s working just as poorly for me too. For now, don’t update anything on the live webshop. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.co

[Sun Soft Inc] Re: June Missing Transactions

##- Please type your reply above this line -## Your request (202530175) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 08:19 EDT Hello Chad, Thank you for the

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Hi @Support Team - Sun Soft Inc Thank you. It looks like everything is working well now, but I’ll also check with the team next week. Regarding the final settings (email sending, message cleanup), I’ll send another email sometime next week. Üdvöz

Fwd: Api bank portal. -1

Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A:#100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work

Re: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

{subject=“StarNova Pay & Go Test Purchase”} Hi, Thank you for the clarification. If all merchants are currently active for Pay & Go testing, then the merchant in question, StarNova, claims to have already made a test purchase, but the purchase ha

[Sun Soft Inc] Re: Update Momentum Network Logo Across All Platforms

##- Please type your reply above this line -## Your request (202530218) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 06:05 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Ticket: 3707742 – User: John Fong / Markus Fong – ID: 011.000.000.015 / 011.000.000.646 – Manual Token Transfer (Burn and Mint)

##- Please type your reply above this line -## Your request (202530159) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 05:59 EDT Hi, Kindly check the updates,

Re: Ticket Received: App Store Submission and Launch Timeline

Dear Team, Thank you for the update. We reviewed the latest APK and have attached our QA summary and detailed issue log. At this time, we cannot confirm that the APK is ready for store submission without clarification and resolution of the following pri

Re: Booster Companion Mobile App

Hello Team, We will share our feedback on the latest Booster Companion APK today. Hazel and I have been prioritizing the Merchant Platform due to its short deadline, but we will complete the requested testing and provide an update ASAP. Thank you for y

Two new ways to work faster in IconScout

Generate 3D models from text, and bring our library into your AI Updates specially for you! ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

[Sun Soft Inc] Re: Ticket: 1661698700 – User: ainetworkingplus – ID: 001.000.006.938 – Unable to access CRM via manage subscription report link.

##- Please type your reply above this line -## Your request (202530214) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 03:56 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket: 416832653 – User: evemahop – ID: 001.000.006.700 – Request to review two $250 transactions reported by upline for Supercharge package adjus...

##- Please type your reply above this line -## Your request (202530213) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 03:32 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: ICON – Admin Bonus Feature Not Working

##- Please type your reply above this line -## Your request (202530215) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 02:19 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova

##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 02:14 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Momentum Awards Voting Popup – End Today at 11:59 PM ET

##- Please type your reply above this line -## Your request (202530177) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 02:06 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 01:56 EDT Hi, Thank you for the update.

[Sun Soft Inc] Re: URGENT - Rev Share Reports Incorrect

##- Please type your reply above this line -## Your request (202530217) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 01:43 EDT Hello, Thank you for getting in

[Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission

##- Please type your reply above this line -## Your request (202530141) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 01:22 EDT Hi, Thank you for your confirma

Re: [Sun Soft Inc] Re: URGENT - Rev Share Reports Incorrect

This report is pulling correctly now. Earlier, when I sent the email, that same report was showing huge amounts due so I'm not sure what changed but I'm glad it's working now. Thanks! On Wed, Aug 26, 2026 at 8:42 PM Support Team - Sunsoft Inc (Suppo

[Sun Soft Inc] Re: URGENT - Rev Share Reports Incorrect

##- Please type your reply above this line -## Your request (202530217) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 20:42 EDT Hi, Thank you for bringing this

Request to Activate Pay & Go for Testing – StarNova

Hi Team, I would like to request that the following merchant account be unlocked and activated for testing: * Merchant: StarNova * Merchant ID: 001.000.006.332 * Owner: Neal Savino * Feature: Pay & Go Please activate Pay & Go on

Re: [Sun Soft Inc] Re: June Missing Transactions

There is perhaps some confusion about a "duplicate" transaction. If a transaction is classified as an Agent Double Ender, there is only one CIC agent involved and there are two transaction fees generated, however it may come through to the Back Office

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

MAC Admin Platform – Complete Functional and Administrative Requirements Hi Team, After reviewing the current MAC Admin platform and the administrative structure used in NetSoft, we need to expand MAC Admin into the complete operational center for m

Ticket: 1744801151 – User: JohnFong – ID: 011.000.000.015 - Refund and Cancellation Request ($150 CAD Joey Gift Card)

Hi Team, Please check the following request: Username: JohnFong Ticket number: 1744801151 ID: 011.000.000.015 Issue Description: The user purchased a Joey gift card for $150 CAD but is unable to claim or display the barcode due to an error during th

Update Momentum Network Logo Across All Platforms

Hello Team, I need you to update the Momentum Network logo across every platform and location where it currently appears. I am attaching the document containing the new and updated official logo. Please replace the existing logo with this new versio

Re: [Sun Soft Inc] Re: Ticket: 3707742 – User: John Fong / Markus Fong – ID: 011.000.000.015 / 011.000.000.646 – Manual Token Transfer (Burn and Mint)

Hi Team, Please check the following: Username: markusfong99 ID: 011.000.000.646 Ticket Number: 3707742 Issue Summary: Following the manual transfer of 198,795.1800 BTEC tokens from John Fong (ID: 011.000.000.015) to Markus Fong (ID: 011.000.006.646),

Re: Momentum Network

Hello, Thank you for the detailed update and for completing the requested changes. Attached to this email, you will find the following two documents: 1. Momentum Network Back Office Guide – explaining how the Momentum Network platform works.

URGENT - Rev Share Reports Incorrect

The Revenue Share and Pool Commission Report is completely wrong. For example, it shows I am owed over $80,000 in revenue share for July and other agents are showing very high amount also. Please correct as soon as possible. -- Chad J. Osborne - Pr

GearUp Momentum — Website Red

Hi Team, We are ready to move forward with the complete redesign of the official GearUp Momentum online store. Please use the following interactive prototype as the primary visual and functional reference for how the final website should look and feel:

ICON – Admin Bonus Feature Not Working

Hi Team, The Admin Bonus feature is not working on ICON. After entering the bonus details and completing the verification, the platform displays a blank screen and the funds are not applied to the recipient’s account. Video: https://screenrec.com/shar

Re: Booster Companion Mobile App

Hello Hazel, Just a gentle follow-up on our email from yesterday regarding Issue #25 and the latest Booster Companion APK. When you have a chance, could you please test the “Mine” avatar again on a physical Android device using the latest APK and sh

Re: Booster Companion Mobile App

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Aug 25, 2026, at 09:24, QAG <qag@sunsoftny.com> wrote: Hello Hazel, Following up on our previ

Re: Google and Apple Social Login (SSO) – Ready for Review

Hi, Thank you for the update and for completing the Google and Apple Social Login functionality. Please move forward with the Booster Eco implementation and proceed with the next steps for the staging environment. For Booster Companion, however, please

Re: September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, The Support Team has already created and shared your own staging admin login credentials. Please find them again below: Staging URL: https://stgaffiliate.boosterpartner.ai/admin/adminlogin Username: MatthewS Password: 4%!8Z3c3wcN'

Re: September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, The Support Team has already created and shared your own staging admin login credentials. Please find them again below: Staging URL: https://stgaffiliate.boosterpartner.ai/admin/adminlogin Username: MatthewS Password: 4%!8Z3c3wcN'

Re: September 1st Launch – Completed Modules & Confirmation Required

Staging credentials: https://stgaffiliate.boosterpartner.ai/admin/adminlogin Username: MatthewS Password: 4%!8Z3c3wcN' QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, N

Tomorrow: How Growing Businesses Manage Projects at Scale

Last chance to register.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

Re: September 1st Launch – Completed Modules & Confirmation Required

Please send staging credentials. Is it possible to have my own staging credentials that I can use so I do not have to ask all the time? Thx ________________________________ From: QAG <qag@sunsoftny.com> Sent: Tuesday, August 25, 2026 5:26 PM T

Ticket: 1661698700 – User: ainetworkingplus – ID: 001.000.006.938 – Unable to access CRM via manage subscription report link.

Hi Team, Please check the following issue: Username: ainetworkingplus Ticket Number: 1661698700 ID: 001.000.006.938 Issue Description: The user is unable to log in to or access the CRM after purchasing it. They specified that they are trying to acce

Ticket: 416832653 – User: evemahop – ID: 001.000.006.700 – Request to review two $250 transactions reported by upline for Supercharge package adjustment.

Hi Team, Please check the following case: Username: evemahop ID: 001.000.006.700 Ticket Number: 416832653 Issue Summary: The user's upline (Yvonne Akwar / yakwar) reported a discrepancy regarding two $250 token purchases, one made on Tuesday, August

AW: [Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission

Dear all, thank you for t he clarification. Now I understand the situation. However, please accept the boni for t he order #3356 as an exception and creat respective submit me the commision invoice. Thank you very much. Reg Dietmar Von: S

[Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission

##- Please type your reply above this line -## Your request (202530141) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 12:00 EDT Hello Dietmar, Thank you for

Re: [Sun Soft Inc] Re: Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy

Hi team, Following our internal review, please see below for the required clarifications and display logic confirmation: 1. Career Points (CP) Breakdown & Verification: * Showing only the cumulative CP balance is insufficient to resolve the custom

The future of finance: 4 key trends

Get the report.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

[Sun Soft Inc] Re: Momentum Awards Voting Popup – End Today at 11:59 PM ET

##- Please type your reply above this line -## Your request (202530177) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 10:23 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202530146) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 10:03 EDT Hi, Kindly check the updates,

Booster App & Booster Ignite App Design

Hi Team, I wanted to provide a few updates regarding the branding for the Booster Ignite app and the main Booster app. For the Booster Ignite app, the new branding should also be applied to the app icon. If you do not already have the updated app ic

AW: [Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission .

Dear all, thank you for t he reply. I do not understand your explanantion. Mr IngoArndt was from begining salespartner and he got a commision before. Therefore it is unlogical, that he was salepartner and later on not. ? Please explain Best re

[Sun Soft Inc] Re: June Missing Transactions

##- Please type your reply above this line -## Your request (202530175) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 08:56 EDT Hello Chad, This is a follow-up

[Sun Soft Inc] Re: STAGING - UPDATE

##- Please type your reply above this line -## Your request (202530166) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 07:56 EDT Hi, We have updated the followi

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Hi @Support Team - Sun Soft Inc URL: Unless I copy the link, I don’t type “https” in front of it either, and users won’t do that either. If this can’t be corrected on the website, then “https://” should automatically be pre-filled in the form and user

Fwd: Starline Migration Discovery & Commercial Estimation checklist

FYI Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A:#100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the

[Sun Soft Inc] Re: Back Office Documentation Required for Momentum and MAC AI

##- Please type your reply above this line -## Your request (202530173) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 07:22 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Ethoca Alert – Help Locating Transaction in Payment Processor

##- Please type your reply above this line -## Your request (202530176) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 06:22 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Sponsor Change Request – Julio Rafael Rodriguez (ID 434931)

##- Please type your reply above this line -## Your request (202530174) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 05:40 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 05:40 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket #291610976 – Username: giftneitende- ID: 001.000.006.731 - Request: Missing Airdrop for Sponsor & Upline from Downlin...

##- Please type your reply above this line -## Your request (202530171) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 05:38 EDT Hi, We have successfully comple

[Sun Soft Inc] Re: Ticket# 2049261462 (Duplicate linked: 1570598322) Username: bihwincel - ID: 001.000.004.309 [Personal Shopping Purchase Receipt Review] Luvme Hair ...

##- Please type your reply above this line -## Your request (202530167) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 05:36 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: STAGING - UPDATE

Hi @Support Team - Sun Soft Inc For me, all the subjects are now coming through in Hungarian. And the first automated email has no content either: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <suppor

[Sun Soft Inc] Re: Urgent: Incorrect Logic in Rank Downgrade Notifications

##- Please type your reply above this line -## Your request (202530162) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 03:57 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: URGENT: Incorrect Fast Start Countdown for New Member Registered Under GodsLove | ID: 001.000.001.085

##- Please type your reply above this line -## Your request (202530178) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 03:41 EDT Hi, Kindly check the updates,

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: Aiko01 2. Email: aizisentian44@gmail.com 3. New Rank: King Penguine 4. Date:

[Sun Soft Inc] Re: Ticket# 291499523 - username: lillytcorner - ID: 001.000.003.232 Staking Failure: AA23 Reverted / OOG Error on Web3 Dashboard — User Lilian

##- Please type your reply above this line -## Your request (202530169) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 03:07 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket#2013710032 - username: chiijoykuh8 - ID: 001.000.006.455 - Technical Investigation Request: Missing Airdrop Wallet & Uncredited July Airdrop

##- Please type your reply above this line -## Your request (202530168) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 02:40 EDT Hi, Kindly check the updates,

URGENT: Incorrect Fast Start Countdown for New Member Registered Under GodsLove | ID: 001.000.001.085

Hi team, Please urgently review the Fast Start countdown displayed for a new member registered today under the following affiliate: Reporting affiliate: Esther Gonga Username: GodsLove Member ID: 001.000.001.085 Esther assisted one of her new members

[Sun Soft Inc] Re: June Missing Transactions

##- Please type your reply above this line -## Your request (202530175) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 02:33 EDT Hi, Thank you for providing the

[Sun Soft Inc] Re: AmyCheung

##- Please type your reply above this line -## Your request (202530172) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 02:22 EDT Hi, We reviewed the account and

[Sun Soft Inc] Re: Ticket: 853838049 – User: vtonawola – ID: 001.000.006.366 – Pending BNB Withdrawal

##- Please type your reply above this line -## Your request (202530170) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 02:05 EDT Hi, Kindly check the updates,

Momentum Awards Voting Popup – End Today at 11:59 PM ET

Hi Team, Please make sure the Momentum Awards voting popup is automatically disabled today, August 26, 2026, at 11:59 PM ET. At that time, the voting popup should stop appearing in all Partners’ Back Offices, and no additional votes should be submit

Ethoca Alert – Help Locating Transaction in Payment Processor

Hi Team, We received a new Ethoca Fraud Alert, and I need your help locating the corresponding transaction in our payment processor, as I have not been able to identify it. Please search using the following transaction details: * Amount: $99.

June Missing Transactions

Please see attached report from June. Once resolved, please provide a detailed explanation of why they were not included in the Skyslope report. Thank you, -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W

Sponsor Change Request – Julio Rafael Rodriguez (ID 434931)

Hello Team, Please update the sponsor for the following client: Client: Julio Rafael Rodriguez Client ID: 434931 Julio must be assigned as a direct client referral of: Sponsor: Yaime Niebla Hernandez Client ID: 766126 Please confirm once

Re: [Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

Hi, Thank you for your detailed response. Attached is the Momentum Network + MAC Website Completion Package. This document provides the requested bilingual content, implementation instructions, screenshots, placement specifications, public-document

Re: Momentum Network

Re: Momentum AI Updates Hello, Thank you for the detailed update. I have already requested the complete Back Office documentation for both Momentum Network and MAC from our development team. As soon as I receive it, I will forward it to you so the f

Back Office Documentation Required for Momentum and MAC AI

Hi Team, To complete the AI assistants for both the Momentum Network Back Office and MAC, we need comprehensive written documentation explaining how each platform works. Please create documentation covering every section, feature, button, and workfl

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

Clarification Regarding MAC Admin Platform Reference Hi Team, No reference image was included or intended with our request. Please use the structure and functionality of the existing Client and Partner tabs in the Netsoft Admin platform as your refe

Build for the agentic Internet - the Connect 2026 lineup and agenda are live

The people building the agentic Internet are coming to San Francisco - speakers and 100+ sessions now live. Oct 19–21. Cloudflare Connect · San Francisco Come build what’s next with us We’re bringing our customer community together in San Francis

Momentum Network

Hello Raul, Thank you for the detailed feedback — it was specific enough that we could act on all of it quickly. Four of the five items are complete and live on both platforms. Here's where each one stands. 1. Synthia's name — Done The assistant

September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, We are pleased to inform you that we have completed the September Super Charge module. Please find the report attached for your review. In addition, the following items planned for the September 1st launch have been completed from our

September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, We are pleased to inform you that we have completed the September Super Charge module. Please find the report attached for your review. In addition, the following items planned for the September 1st launch have been completed from our

September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, We are pleased to inform you that we have completed the September Super Charge module. Please find the report attached for your review. In addition, the following items planned for the September 1st launch have been completed from our

September 1st Launch – Completed Modules & Confirmation Required

Hello Matthew, We are pleased to inform you that we have completed the September Super Charge module. Please find the report attached for your review. In addition, the following items planned for the September 1st launch have been completed from our

AmyCheung

Hi team! Can you please set this account to the 2nd of each month for her monthly charge? Starting for September. Thank you! Information About Brokers Services Consumer Protection Notice Ashley Sotomayor REALTOR® | Admin O: 833.242.7007

Re: [Sun Soft Inc] Re: Ticket #291610976 – Username: giftneitende- ID: 001.000.006.731 - Request: Missing Airdrop for Sponsor & Upline from Downline Purchase

Hi Team, Thank you for the detailed update. Please proceed with the following adjustments for the 5 transactions ($1,000 Investment Packs each) made by Mayer Bamah Ngum (User ID: 001.000.007.045): 1. Airdrop Tokens: Reassign the corresponding aird

Ticket: 853838049 – User: vtonawola – ID: 001.000.006.366 – Pending BNB Withdrawal

Hi Team, Please check the following case: Username: vtonawola ID: 001.000.006.366 Ticket Number: 853838049 Issue Summary: The user reports that a withdrawal request of $2,500 USD to their BNB wallet submitted on August 21, 2026, has not yet been rece

Ticket# 291499523 - username: lillytcorner - ID: 001.000.003.232 Staking Failure: AA23 Reverted / OOG Error on Web3 Dashboard — User Lilian

Hi Team, A user is encountering a technical error while attempting to stake coins using FCM on the Web3 platform (web3.boosterapp.ai). User Details & Error Log: * User Name: Lilian * Platform/URL: web3.boosterapp.ai * Error Code: Details:

Your SuperGrok upgrade just got easier

20% off SuperGrok for your first 3 months ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏

Ticket#2013710032 - username: chiijoykuh8 - ID: 001.000.006.455 - Technical Investigation Request: Missing Airdrop Wallet & Uncredited July Airdrop

Hi Team, Please assist us with the following two user requests so they can proceed with staking before the deadline: Issue 1: Missing Airdrop Wallet Address * Request: User is unable to trace the wallet containing their allocated airdrop tokens.

Ticket# 2049261462 (Duplicate linked: 1570598322) Username: bihwincel - ID: 001.000.004.309 [Personal Shopping Purchase Receipt Review] Luvme Hair Order Verification

Hello team, Please find below the updated information and purchase receipt provided by the user regarding their Personal Shopping inquiry. Transaction Details: * Merchant / Store: Luvme Hair * Total Cost / Amount: $332.71 USD * Proof At

[Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms

##- Please type your reply above this line -## Your request (202530123) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 11:42 EDT Hi, We have completed the reque

[Sun Soft Inc] Re: Urgent Issue - Shop does not work

##- Please type your reply above this line -## Your request (202530165) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 11:28 EDT Hi, Thank you for bringing this

[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 10:20 EDT Hi, Thanks for the detailed gui

Re: Companion Review – Zoom Call on Monday, August 24

Hello Hazel, Thank you for your email. At this point, we don't believe a call is necessary, as the items raised during the recent testing have been addressed, and we have also shared screen recordings from our testing on physical devices for referen

Re: Companion Review – Zoom Call on Monday, August 24

Hi, Are we having the call, or postponing and waiting for Matthew ? Best, Hazel ________________________________ De: Matt Swanson <matthew.swanson@booster.eco> Enviado: Monday, 24 August 2026 08:22:28 Para: QAG <qag@sunsoftny.com> Cc: David C

[Sun Soft Inc] Re: STAGING - UPDATE

##- Please type your reply above this line -## Your request (202530166) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 09:49 EDT HI, We have updated the English

[Sun Soft Inc] Re: Add Sponsors in CC to Declined Customer Notifications

##- Please type your reply above this line -## Your request (202530158) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 09:46 EDT Hi, Thank you for your request.

Re: Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, Thank you for sharing the example. As requested, we have updated the social login design so that the Google and Apple login options use the white treatment, while the Continue button uses the contrasting color. These changes have been

Re: Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, Thank you for sharing the example. As requested, we have updated the social login design so that the Google and Apple login options use the white treatment, while the Continue button uses the contrasting color. These changes have been

Re: Booster Companion Mobile App

Hello Hazel, Following up on our previous email regarding Issue #25, we have tested the “Mine” avatar on a physical Android device, and it is working correctly. We are not seeing the black background/black circle issue reported during your testing.

Re: Booster Companion Mobile App

Hello hazel, QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Aug 24, 2026, at 15:56, QAG <qag@sunsoftny.com> wrote: Hello Hazel, Tha

Re: Booster Companion Mobile App

Hello hazel, Here is the feedback. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Aug 24, 2026, at 15:56, QAG <qag@sunsoftny.com> wrote:

[Sun Soft Inc] Re: Ticket: 2129444126 – User: Aibooster – ID: 061.000.000.098 – Feature request for a refunded eGift card tab

##- Please type your reply above this line -## Your request (202530160) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 08:07 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Ticket#1263449320 - username: mikeparkhurst66 - ID:011.000.000.644 — [UI / DISPLAY BUG] "MY TOTAL BTEC VALUE" Showing $0.00 Despite Positive Token...

##- Please type your reply above this line -## Your request (202530149) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 08:06 EDT Hi, Kindly check the updates,

STAGING - UPDATE

Hi @Support Team - Sun Soft Inc The following items would need to be updated on the staging server: - Wordpress - Woocommerce - Cusrev plugin CusRev has fixed the bug with the subject field, but they say an update is required for the fix. Let’s t

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license gene...

##- Please type your reply above this line -## Your request (202530161) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 07:20 EDT Hi, Kindly check the updates,

Urgent Issue - Shop does not work

Dear Support, Dear David, dear Abigal, I received in stripe the info, that an order is paid. But in BO nothing is shown. What is now happen? It seems the shop at all does not work anymore? Please double check immeditialy Reg Dietmar

[Sun Soft Inc] Re: Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy

##- Please type your reply above this line -## Your request (202530154) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:48 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket#259092294 - username: NealSalvino - ID: 001.000.000.712 — [WALLET MIGRATION & RE-STAKING ISSUE] Missing Email Verification & Unreleased Stak...

##- Please type your reply above this line -## Your request (202530152) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:36 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket: 1737498115 – User: touparole – ID: 001.000.007.051 – BTEC Staking Error

##- Please type your reply above this line -## Your request (202530153) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:35 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: RE: Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC S...

##- Please type your reply above this line -## Your request (202530151) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:34 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Mark Commission as Paid – Miguel Angel Henriquez Padilla (ID 953132)

##- Please type your reply above this line -## Your request (202530157) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:33 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Pablo Santana (ID 200456) Missing From This Week’s Payroll

##- Please type your reply above this line -## Your request (202530155) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 03:19 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Ticket# 376104201 - Username: artbooster - ID: 031.000.000.001 : [PROFILE UPDATE] Manual Country Change & US Tax Flag Removal — User: artbooster

##- Please type your reply above this line -## Your request (202530150) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 03:05 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Ticket: 3707742 – User: John Fong / Markus Fong – ID: 011.000.000.015 / 011.000.000.646 – Manual Token Transfer (Burn and Mint)

##- Please type your reply above this line -## Your request (202530159) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 03:03 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 02:45 EDT Hi, Thank you for the detailed

[Sun Soft Inc] Re: Request to Remove Payment Card – Elisa Santos Arguellez (ID 590293)

##- Please type your reply above this line -## Your request (202530163) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 02:44 EDT Hi, Thank you for your request.

FW: Google and Apple Social Login (SSO) – Ready for Review

Dear Anna, FYI Thank You Cheerfully Yours, QAG Team 100 Church street, 8th Floor, Manhattan, New York NY 10007 -------- Original message -------- From: Matt Swanson <matthew.swanson@booster.eco> To: QAG <qag@sunsoftny.com> Cc: D

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: anodatti 2. Email: harumianoda@gmail.com 3. New Rank: Royal Penguine 4. Date

Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access

MAC Admin – Member Management and PDF Publishing Requirements Hi Team, Please update the MAC Admin platform using the attached screenshot as a reference for the current system. The required changes are: 1. Member Directory * Create s

Re: Momentum Network and MAC AI Agent Review

Additional Updates Required for AI Agent Approval Hello QAG Team, Thank you for completing the requested changes. We reviewed the AI Agent again, and several additional updates are required before we can approve the live deployment. First, the AI

Request to Remove Payment Card – Elisa Santos Arguellez (ID 590293)

Hello Team, Please remove the payment card ending in 8169 from the profile of the following member: Name: Elisa Santos Arguellez Member ID: 590293 Please confirm once the card has been successfully removed from her account. Best regards, M

Urgent: Incorrect Logic in Rank Downgrade Notifications

Hello Team, I need you to review and correct the logic used for the Rank Downgrade Notifications. The notifications are now being sent at the correct time, 11:59 p.m. ET; however, several issues remain: 1. Duplicate notifications: Many partners a

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Boos...

Hi Team, Below is the response and clarification provided by ShieldApps regarding the licensing behavior and device-specific queries: * License Auto-Renewal Process: Creating a new key every 30 days is unnecessary. When a license is generated with

GPT-5.6 Sol is 50% off on Cloudflare AI Gateway for the next month

The promotion runs through September 18, 2026. No promo code needed. Use the model through AI Gateway unified billing today. AI Gateway · Offer ends September 18 Use GPT-5.6 Sol at 50% off GPT-5.6 Sol is available through AI Gateway, and for the

Ticket: 2129444126 – User: Aibooster – ID: 061.000.000.098 – Feature request for a refunded eGift card tab

Hi Team, Please check the following case: Username: Aibooster ID: 061.000.000.098 Ticket Number: 2129444126 Issue Summary: The user is providing user experience feedback regarding the gift card management section in both web and mobile app versions.

Ticket: 3707742 – User: John Fong / Markus Fong – ID: 011.000.000.015 / 011.000.000.646 – Manual Token Transfer (Burn and Mint)

Hi Team, Please check the following case: Username: JohnFong (ID: 011.000.000.015) Target Account: markusfong99 (Markus Fong - ID: 011.000.000.646 / markus.fong99@gmail.com) Ticket Number: 3707742 Issue Summary: Requesting a manual backend token tran

Add Sponsors in CC to Declined Customer Notifications

Hello Team, I need an update to the automated email notifications sent to customers when their membership payment is declined. For every declined customer notification, please add the appropriate sponsor’s email address in CC according to the follow

Mark Commission as Paid – Miguel Angel Henriquez Padilla (ID 953132)

Hello Team, Member Miguel Angel Henriquez Padilla, ID 953132, had a pending $50 commission in his wallet that had not yet been withdrawn. I have already issued the payment manually. Please update the system and mark this commission as paid to preven

Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements

Team, I need you to update the content of the website currently in staging. The website is not live, and no changes may be published without our final written authorization. This is strictly a content and compliance update—not a redesign. The visual

Re: [Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms

Hi team, Thanks for the quick turnaround and the detailed responses - really helpful. I'll retest the fixes you've listed (#34, #35, #36, #37, #40, #41, #42, #43) against the live app/web and let you know if anything doesn't hold up. Same for the by-de

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email and for sharing the detailed testing results. Regarding Issue #20 – Voice Chat, we can see from your testing that the voice response is still not working in the emulator. We have tested the same latest build

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email and for sharing the detailed testing results. Regarding Issue #20 – Voice Chat, we can see from your testing that the voice response is still not working in the emulator. We have tested the same latest build

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email and for sharing the detailed testing results. Regarding Issue #20 – Voice Chat, we can see from your testing that the voice response is still not working in the emulator. We have tested the same latest build

Re: Booster Companion Mobile App

Hello Hazel, Thank you for your email and for sharing the detailed testing results. Regarding Issue #20 – Voice Chat, we can see from your testing that the voice response is still not working in the emulator. We have tested the same latest build

Re: Booster Companion Mobile App

Hi team, Thanks for the updated build. We focused this round specifically on Voice Chat (Issue #20) as requested. Attached is the report, plus two screen recordings. Good progress: - Connection stability is fixed - two separate calls stayed in 'Con

Pablo Santana (ID 200456) Missing From This Week’s Payroll

Hello Team, Partner Pablo Santana (ID 200456) currently has $50 in unpaid commissions available in his wallet; however, the amount is not appearing in this week’s payroll. Please review and correct this issue so that the $50 commission is included i

Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy

Hi Team, Please check the following case: Username: queenazinwi ID: 001.000.003.121 Ticket Number: 2118540887 Issue Summary: User reports that her Marketing Campaign and back office data remain outdated and inaccurate despite previous confirmation.

Ticket: 1737498115 – User: touparole – ID: 001.000.007.051 – BTEC Staking Error

Hi Team, Please check the following case: Username: touparole ID: 001.000.007.051 Ticket Number: 1737498115 Issue Summary: The user is encountering a persistent error message when attempting to stake BTEC COINS. Requested Action: Please review the a

Ticket#259092294 - username: NealSalvino - ID: 001.000.000.712 — [WALLET MIGRATION & RE-STAKING ISSUE] Missing Email Verification & Unreleased Staked Tokens

Hello team, could you please review and correct the wallet migration status for this account? User Details: * User Name: NealSalvino * Issue Description: * The user initiated a wallet address update/reset for BTEC, but reported that

RE: Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC Staking

Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC Staking Hi team, Regarding the ticket mentioned above, the user has sent a screen recording showing the er

Ticket# 376104201 - Username: artbooster - ID: 031.000.000.001 : [PROFILE UPDATE] Manual Country Change & US Tax Flag Removal — User: artbooster

Hi team! Can you help me with this case, please? Issue Details: * User Name: artbooster * Issue: User is being prompted to complete US tax forms during KYC. * Tax Jurisdiction: Paraguay (Non-US Citizen / Non-US Resident). * Block

Re: Google and Apple Social Login (SSO) – Ready for Review

Hi, Thank you for the update. I’ve attached an example showing the colors I was referring to for the Apple and Google login options. The goal is for both login options to use the white treatment, while the Continue button uses the contrasting color to c

Booster Request: U.S. and Canadian Institution Coverage

Hello Plaid Support Team, Our client, Booster, is preparing for an upcoming launch in both the United States and Canada and would like to confirm the institution coverage available through our current Plaid integration. Could you please provide the

Fwd: Plaid Institution Coverage – U.S. & Canada

Hello Plaid Support Team, Our client, Booster, is preparing for an upcoming launch in both the United States and Canada and would like to confirm the institution coverage available through our current Plaid integration. Could you please provide the

Ticket#1263449320 - username: mikeparkhurst66 - ID:011.000.000.644 — [UI / DISPLAY BUG] "MY TOTAL BTEC VALUE" Showing $0.00 Despite Positive Token Balance

Hello team, could you please look into a dashboard display/calculation bug for user Mike? User Details: * Name: Mike * Displayed BTEC Balance: 21,739.13 BTEC * Displayed BTEC Price: 0.0167 Issue Description: The user's BTEC section di

Fwd: Plaid Institution Coverage – U.S. & Canada

Hello Team, QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Pl

Fwd: Plaid Institution Coverage – U.S. & Canada

QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Plaid Institution

Plaid Institution Coverage – U.S. & Canada

Hi Team, I wanted to confirm the institution coverage we will have through Plaid for our upcoming launch. Since the launch will be available in both the U.S. and Canada, can you please confirm whether Canadian financial institutions are included in our

[Sun Soft Inc] Re: Ticket #1326930907 - Username: shoginja - ID: 001.000.001.627 [FEATURE REQUEST / ENHANCEMENT] Update Community App Section Referral Link & QR Code...

##- Please type your reply above this line -## Your request (202530147) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 11:40 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Customer Connect / Partner Connect Testing: Findings from Aug 18–19 (Action Needed on Several Items)

##- Please type your reply above this line -## Your request (202530112) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 11:29 EDT Hi, We have implemented the req

Ticket #1326930907 - Username: shoginja - ID: 001.000.001.627 [FEATURE REQUEST / ENHANCEMENT] Update Community App Section Referral Link & QR Code Destination

Hi Team, This ticket is just a user suggestion. Priority: Low / Non-Urgent User Information: * Username: shonjinja * Name: John Feature Request Summary:An affiliate user has submitted a usability enhancement request regarding the Commu

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202530146) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 11:17 EDT Hi, The URL under the messages

[Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms

##- Please type your reply above this line -## Your request (202530123) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 10:54 EDT Hi, We have implemented the req

Re: Booster Companion Mobile App

Hello Team, Thank you for the detailed testing report and feedback. We have worked on the reported Voice Chat issue and have updated the build. Kindly download and test the latest build using the link below: Booster Companion APK: https://www.se

Re: Booster Companion Mobile App

Hello Team, Thank you for the detailed testing report and feedback. We have worked on the reported Voice Chat issue and have updated the build. Kindly download and test the latest build using the link below: Booster Companion APK: https://www.se

Re: Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, Thank you for your email and feedback. Regarding the visual treatment of the Apple and Google login options, could you please share a screenshot of the specific screen you are referring to? If you are referring to the Google/Gmail aut

Re: Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, Thank you for your email and feedback. Regarding the visual treatment of the Apple and Google login options, could you please share a screenshot of the specific screen you are referring to? If you are referring to the Google/Gmail aut

Re: Companion Review – Zoom Call on Monday, August 24

Thank you for the update. Unfortunately, I won’t be able to make the rescheduled meeting tomorrow, as I will be traveling back to the U.S. I apologize for any inconvenience and appreciate your understanding. Please keep me posted on the next available t

Re: Google and Apple Social Login (SSO) – Ready for Review

File To APK: https://www.sendgb.com/EqS7Oh2a0yj On Aug 24, 2026, at 07:32, Matt Swanson <matthew.swanson@booster.eco> wrote: Hi Everyone, Thank you for the update. We’ve reviewed the current social login implementation and have a few item

Re: Google and Apple Social Login (SSO) – Ready for Review

Hi Everyone, Thank you for the update. We’ve reviewed the current social login implementation and have a few items we’d like to clarify and adjust. First, regarding the visual treatment of the Apple and Google login options, we would prefer that both lo

[Sun Soft Inc] Re: Back Office Feature Update – eWallet Financial Overview

##- Please type your reply above this line -## Your request (202530119) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 07:41 EDT Hi, We have successfully implem

Re: Companion Review – Zoom Call on Monday, August 24

Hello Matthew, We hope you are doing well. This is to inform you that we need to reschedule today’s Zoom meeting regarding the Booster Companion to tomorrow, Tuesday, August 25, at the same time, 4:00 PM European time (10:00 AM ET). We apologize

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Hi @Support Team - Sun Soft Inc The URL under the messages is incorrect; it adds something in front of it: As I recall, we’ve already sent a German translation as well, but in many places the text doesn’t appear here: Mobile Let’s not fo

[Sun Soft Inc] Re: AW: ISSUE- Worng report

##- Please type your reply above this line -## Your request (202530143) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 05:57 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: URGENT: Pending Token Purchases & $5,000 Bank Debit – kezymalia@gmail.com

##- Please type your reply above this line -## Your request (202530139) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 05:43 EDT Hi, Kindly check the updates,

FW: [Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

Hi David, This is all great, if it goes well, but please don’t put as in the position where our members could face unannounced downtimes, because this is very harmful to an already delicate business model. First of all, give us some more time to annou

[Sun Soft Inc] Re: Email Notification Issue – Partner Ashley Valdez (ID 314218)

##- Please type your reply above this line -## Your request (202530126) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:45 EDT Hi, Thank you for the update.

[Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

##- Please type your reply above this line -## Your request (202530140) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:37 EDT Hi, The maintenance was origina

AW: ISSUE- Worng report

Hi Abigal, Hi David, please explain me, what is saying me this report. Best regards Dietmar Von: dietmar@wenuraswitzerland.com [mailto:dietmar@wenuraswitzerland.com] Gesendet: Sonntag, 23. August 2026 22:32 An: 'Abigail' <abigail@sunsoftny

[Sun Soft Inc] Re: test order question

##- Please type your reply above this line -## Your request (202530128) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:31 EDT Hello, Thank you for getting in

[Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission

##- Please type your reply above this line -## Your request (202530141) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:31 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Top Producers Ranking Logic Error

##- Please type your reply above this line -## Your request (202530127) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:16 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: test order question

Ok, thank you! Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 21., P, 11:42): ##- Please type your reply above this line -## Your request (202530128) ha

RE: [Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

Hi, Why are you speaking in past terms?? 11:00 PM ET on August 24 is 05:00 AM CET on August 25, so it was supposed to happen tomorrow morning!!! Did you write the date wrong in your initial communication or did you get it wrong in this response? T

[Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

##- Please type your reply above this line -## Your request (202530140) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 02:26 EDT Hi, The scheduled maintenance a

Fwd: ISSUE- Worng calculation of comission

Dear Support, Do the needful. p.s, attention Dietmar please all technical related issues to support@sunsoftny.com for swiftly resolution Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarde

ISSUE- Worng calculation of comission

Dear Abigal, Dear David, I got a new complaint about not pay of commision. So I was investigating now for t wo hours. Please check the order 3356 of lucathomas Shown in bo 21.05. In Stripe 23.05. But it seems, that there was no commission paid

URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

Hi, Does this affect the availability of our landingpage https://myconunity.com/, incl. all reflinks or just the BO at https://bpp.myconunity.com/user? Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: sizuko1120 2. Email: Chagu.mama1120@gmail.com 3. New Rank: Royal Penguine 4.

Re: URGENT: Pending Token Purchases & $5,000 Bank Debit – kezymalia@gmail.com

Hi Team, Kindly provide an urgent follow-up on this case. The affiliate is becoming increasingly concerned about the pending transactions and the reported $5,000 bank debit. Given the amount involved, we would greatly appreciate your prompt review.

Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET

Dear Valued Customer, Please be informed that we will be performing scheduled system maintenance during the following window: Date: Monday, August 24, 2026 Time: 11:00 PM – 1:00 AM ET (Eastern Time) The application will be unavailable during this period.

URGENT: Pending Token Purchases & $5,000 Bank Debit – kezymalia@gmail.com

Hi Team, Please investigate the following case as a priority. There are two potentially related financial issues that require verification. Affiliate: kezymalia@gmail.com Intended Token Purchase: $10,000 total Purchase Method: Multiple $1,000 tran

Re: [Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms

Hi team, Following up on the recent threads - I spent today live-testing the new APK build directly (Merchant Portal onboarding, Customer Connect, and Pay & Go), rather than just reviewing screenshots. Wanted to share what I found while it's fresh, in

[Sun Soft Inc] Re: VERY IMPORTANT | Request for Latest Merchant and Community Partner Staging Access

##- Please type your reply above this line -## Your request (202530124) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 15:17 EDT Hello Bric, Thank you for your

Re: [Sun Soft Inc] Re: Email Notification Issue – Partner Ashley Valdez (ID 314218)

Ashley Valdez – Email Delivery Test Hi Support Team, We just sent a test email to Ashley Valdez at info@aa-wealthsolutions.com. The email was sent successfully and did not bounce. Please continue your investigation based on this information and let

Re: [Sun Soft Inc] Re: Top Producers Ranking Logic Error

Correction Required – Top Producers Ranking Hi Support Team, Momentum Network never requested that Raquel Pantoja be manually placed in the #1 position of the Top Producers ranking. Please remove this manual placement immediately and recalculate the

See amberlin91396, faith_gail28 and more in your feed

New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny

Re: [Sun Soft Inc] Re: VERY IMPORTANT | Request for Latest Merchant and Community Partner Staging Access

Hi team, Thank you for the update. The staging URLs provided are not the ones I was referring to. I am referring to the staging environment previously shared by your team under the subject line “UI/UX Revamp – Feedback Requested (Merchant, Shopper & Com

Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, This email is regarding the Google and Apple Social Login (SSO) functionality for the Booster Eco and Booster Companion platforms. The Google and Apple login and registration flows have now been completed on both platforms. Booster Ec

Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, This email is regarding the Google and Apple Social Login (SSO) functionality for the Booster Eco and Booster Companion platforms. The Google and Apple login and registration flows have now been completed on both platforms. Booster Ec

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 12:52 EDT Hi, Thank you for your response

[Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms

##- Please type your reply above this line -## Your request (202530123) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 12:52 EDT Hi, Kindly check the updates,

Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, This email is regarding the Google and Apple Social Login (SSO) functionality for the Booster Eco and Booster Companion platforms. The Google and Apple login and registration flows have now been completed on both platforms. Booster Ec

Google and Apple Social Login (SSO) – Ready for Review

Hello Matthew, This email is regarding the Google and Apple Social Login (SSO) functionality for the Booster Eco and Booster Companion platforms. The Google and Apple login and registration flows have now been completed on both platforms. Booster Ec

[Sun Soft Inc] Re: Wenura

##- Please type your reply above this line -## Your request (202530130) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 11:30 EDT Hi, Kindly check the updates on

[Sun Soft Inc] Re: VERY IMPORTANT | Request for Latest Merchant and Community Partner Staging Access

##- Please type your reply above this line -## Your request (202530124) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 11:13 EDT Hi, We have successfully moved

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 11:01 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts

##- Please type your reply above this line -## Your request (202530114) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 10:55 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

Thank you for the update and for completing the OAuth Registration Questionnaire and following up with Plaid Support. I appreciate you keeping the support case updated and providing Plaid with the additional information and screenshots. We’ll await Plaid

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 10:46 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hi Team, Thank you for the update. I reviewed the questionnaire and understand that some of the information needs to come directly from the Booster team. Before we complete it, I want to make sure we answer everything accurately and do not make assumpti

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 07:42 EDT Hi, Kindly check the updates,

[Request received]

##- Please type your reply above this line -## Your request (202530130) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Wenura

Hello Team, This is regarding the browser compatibility issue in Wenura. Laszlo reported this issue around two months ago, and it appears that it has not yet been fully resolved, as the client has raised the same issue again. Could you please let

[Sun Soft Inc] Re: Ticket#1678571334- username: ease- UserID: 061.000.000.286 Pending / User Details Attached - [CHECKOUT ERROR] False Insufficient Wallet Balance Ale...

##- Please type your reply above this line -## Your request (202530121) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 07:18 EDT Hi, Kindly check the updates.

Re: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hi Team, Thank you for the clarification. That makes sense and confirms that the OAuth registration is a Booster/SunSoft configuration requirement and not something the end user needs to complete. From a UX perspective, I have one remaining concern. Onc

[Sun Soft Inc] Re: Email Notification Issue – Partner Ashley Valdez (ID 314218)

##- Please type your reply above this line -## Your request (202530126) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 05:43 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: test order question

##- Please type your reply above this line -## Your request (202530128) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 05:42 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 05:38 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hi, Thank you for the update. I have a few questions from a UX perspective, particularly around the user experience when this issue occurs. If the user needs to take an additional action because their financial institution requires OAuth registration o

Re: [Sun Soft Inc] Re: test order question

Hi @Support Team - Sun Soft Inc I don’t use the same one for multiple accounts; theoretically, the admin shouldn’t even allow this to happen. By the way, when I checked this morning to see why it had created a new account even though I’ve had an acc

[Sun Soft Inc] Re: Booster Partner Platform – Add BTEC as Payment Optio

##- Please type your reply above this line -## Your request (202530118) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 03:37 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: test order question

##- Please type your reply above this line -## Your request (202530128) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 03:24 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: eWallet Payout Eligibility – Clarification

##- Please type your reply above this line -## Your request (202530120) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 03:22 EDT Hi, We would like to clarify th

[Sun Soft Inc] Re: Ticket#2143324786- username: Corne - UserID: 001.000.002.016 - [STAKING ERROR] Web3 Smart Contract Error AA23 reverted (or OOG) on Stake Now

##- Please type your reply above this line -## Your request (202530122) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 03:17 EDT Hi, Kindly check the updates,

An update to Linear’s pricing

We’re reducing pricing for coding sessions. ͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 02:42 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Top Producers Ranking Logic Error

##- Please type your reply above this line -## Your request (202530127) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 02:42 EDT Hi, Thank you for your request.

test order question

Hi @Support Team - Sun Soft Inc I placed a test order earlier and received a registration email. I really hope no users have disappeared from the database and that, for some reason, only my old account was deleted (ringi.teszt@gmail.com). Please con

Top Producers Ranking Logic Error

Hello Team, There is an error in the Top Producers ranking logic. As shown in the dashboard, Raquel Pantoja is currently ranked #1 with 9 customer enrollments, while Alanys Delgado González is ranked #2 with 14 customer enrollments. This ranking doe

Email Notification Issue – Partner Ashley Valdez (ID 314218)

Hello Team, Partner Ashley Valdez (ID 314218) is currently experiencing an email notification issue. She is not receiving any emails when she enrolls a new Partner or Client, and she is also not receiving any other emails sent from our system. Pl

[Sun Soft Inc] Re: Wenura Admin access

##- Please type your reply above this line -## Your request (202530125) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 01:31 EDT Dear Sir, Thank you for your me

Re: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Dietmar, Thank you and we acknowledge the wire receipt. We have also taken note of your point regarding browser compatibility. We will ensure that our QAG and Support teams comprehensively review the complete list and work closely with you to a

Wenura Admin access

Hello Support, Kindly revoke the suspension on both the Admin Back Office and E-commerce with immediate effect, as their license payments are currently up to date. Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value &

Changelog: Coding environments

Coding sessions: environments, browser use, and updated pricing August 20, 2026 Linear Agent can now set up, run, and test your code before returning its work. That means fewer handoffs and changes that are further along when they come back to you. W

AW: Access to Stripe

Hello Steve, Oh, I will doublecheck. Reg Dietmar Von: QAG [mailto:qag@sunsoftny.com] Gesendet: Mittwoch, 19. August 2026 14:29 An: Dietmar <dietmar@wenuraswitzerland.com> Cc: David C <david@sunsoftny.com>; Sam J <sam@sunsoftapps.com>; Betty M <

AW: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Abigal, I hope, this ist he base that we g et the list of all points. Please do not forget that the platform should not be operable only on chrome systems! Regards Dietmar Von: Abigail [mailto:abigail@sunsoftny.com] Gesendet: Mittwoch,

VERY IMPORTANT | Request for Latest Merchant and Community Partner Staging Access

Hi Team, We hope you're doing great. Please send us the links and login credentials for the most recent and fully updated staging environments for both: * Merchant Platform * Community Partner Platform We are specifically requesting acces

VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms

Hi Team, Please provide the latest APK for the Booster app that includes the updated Merchant Platform and Community Platform. We need the APK to begin testing both platforms and confirm that the latest functionality and integrations are working correct

Reaching out

Hello Connie, I’m texting you in chanty, but I haven’t received a response yet. Please let me know if you’re available. Thanks. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 66

Ticket#2143324786- username: Corne - UserID: 001.000.002.016 - [STAKING ERROR] Web3 Smart Contract Error AA23 reverted (or OOG) on Stake Now

Hello team, could you please help me with the following case? User Details: Username: Corne Name: Cornellius User ID: 001.000.002.016 Transaction Status: Failed on "Stake Now" Error Message: validation reverted: [reason]: AA23 reverted (or OOG

Ticket#1678571334- username: ease- UserID: 061.000.000.286 Pending / User Details Attached - [CHECKOUT ERROR] False Insufficient Wallet Balance Alert for Woolworths Gift Card —

Hello team, could you please help me with the following case? User Details: Purchase Attempt Date: August 21, 2026 Card Type: Woolworths Gift Card ($40) Displayed Wallet Balance: $101.13 Transaction Status: Failed / Blocked at Checkout Issue D

Re: Companion Review – Zoom Call on Monday, August 24

Hello Matthew, Thank you for confirming and for including Hazel and Bric. 4:00 PM European time (10:00 AM ET) on Monday, August 24 works perfectly for us. We will schedule the Zoom call accordingly and share the meeting invite with everyone. We l

Fwd: Welcome to ProMLM™ – Let’s Schedule a Demo

Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work you

Re: Companion Review – Zoom Call on Monday, August 24

Hi Team, Absolutely. I’ve copied Hazel and Bric, as they have been the lead testers for the Companion mobile app and can provide valuable feedback from their testing experience. For me, 4:00 or 5:00 PM European time would work best, as I won’t be back i

eWallet Payout Eligibility – Clarification

Hi Team, I’d like to clarify the payout functionality regarding funds added directly to an affiliate’s eWallet. If an affiliate tops up their eWallet using their own funds, those funds should not be eligible for a payout request. Payout requests should

Back Office Feature Update – eWallet Financial Overview

Hi Team, I’d like to request a new eWallet financial overview feature within the ICON Back Office. The goal is to give us a much clearer picture of the total funds currently held across all affiliate eWallets and help us better plan upcoming payouts. I

Test

Hi this is test Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Reinvent Innov

Companion Review – Zoom Call on Monday, August 24

Hello Matthew, We hope you are doing well. Can we schedule a Zoom call on Monday, August 24, at 10:00 AM ET to review the Companion together? Please let us know if this time works for you. Thank you. Delivering with Excellence, Steve Lee

Companion Review – Zoom Call on Monday, August 24

Hello Matthew, We hope you are doing well. Can we schedule a Zoom call on Monday, August 24, at 10:00 AM ET to review the Companion together? Please let us know if this time works for you. Thank you. Delivering with Excellence, Steve Lee

Booster Partner Platform – Add BTEC as Payment Optio

Hi Team, I’d like to request that BTEC be added as an available payment option within the Booster Partner Platform. Where applicable, merchants should be able to accept BTEC as a payment method, alongside the existing payment options. Please review the

[Sun Soft Inc] Re: Required Correction: Momentum Awards Popup Proportions

##- Please type your reply above this line -## Your request (202530099) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 10:09 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.00...

##- Please type your reply above this line -## Your request (202530113) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 09:07 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC Staking

##- Please type your reply above this line -## Your request (202530106) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 09:05 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Pay & Go – Career Points & SVC Configuration Confirmation

##- Please type your reply above this line -## Your request (202530102) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 08:14 EDT Hi, Kindly review the updates b

Re: Momentum Network and MAC AI Agent Review

Hello Raul, The changes have been completed. Kindly check and give your feedback. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A

Re: Momentum Network and MAC AI Agent Review

Hello Raul, The changes has been completed. Kindly check and give your feedback. Thank You. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A

[Sun Soft Inc] Re: Ticket#1555298150 - username: NealSalvino - ID: 001.000.000.712 - [ACCOUNT RESET & CHECKOUT INQUIRY] Clearance Request for Mike Rago & Stripe Link...

##- Please type your reply above this line -## Your request (202530109) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 07:05 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Urgent – Wallet Top-Up Issue / Funds Credited to Wrong Wallet

##- Please type your reply above this line -## Your request (202530111) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 06:28 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket #810842968 | Multiple eGift Card Purchase Errors and Back-Office Access | alexandra | ID 061.000.000.001

##- Please type your reply above this line -## Your request (202530115) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 06:23 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 06:00 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: Ticket #810842968 | Multiple eGift Card Purchase Errors and Back-Office Access | alexandra | ID 061.000.000.001

Hi Team, Thank you for confirming the purchase results and the correction to the incorrect “Transaction Failed” message. Your response did not address whether users will be able to open, view, download, and print issued eGift cards directly from their a

Re: [Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts

Dear Team, Thank you for the clarification. We shared the explanation with Alexandra, but she has raised a valid unresolved concern that requires a transaction-level review. You confirmed that the widget sums the stored USD and AUD amounts for purchases

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)

Hi team, Thank you for the update. However, the general explanation regarding the expected old wallet and new Smart Wallet does not address Alexandra’s latest issue. Alexandra had already completed the Smart Wallet migration and was previously advised t

[Sun Soft Inc] Re: Currency Support – App & Platform Review

##- Please type your reply above this line -## Your request (202530108) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 02:51 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Ticket: 1375635922 – User: bihwincel – ID: 001.000.004.309 – Gift card refund review

##- Please type your reply above this line -## Your request (202530110) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 02:44 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Required Update: Wallet Deduction Notification Details

##- Please type your reply above this line -## Your request (202530097) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 02:43 EDT Hi, Thank you for the confirmat

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID ...

##- Please type your reply above this line -## Your request (202530101) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 01:44 EDT Hi, As requested, we have revie

Re: [Sun Soft Inc] Re: Required Correction: Momentum Awards Popup Proportions

Popup Display Issues – Momentum Awards & Kevin Velázquez Book Hi Team, Thank you for reviewing the popups. However, the screenshots we provided show that there are still display issues that need to be corrected. Regarding the Momentum Awards Engl

Customer Connect / Partner Connect Testing: Findings from Aug 18–19 (Action Needed on Several Items)

Hi team, We hope this email finds you well. Ms. Hazel has been working closely with me this week to test Customer Connect and Partner Connect on the Merchant Platform ahead of our August 24 report to Mr. Matthew. We wanted to share what we have found s

Introducing Grok 4.6, built for long-running agents

Frontier agentic intelligence, starting at $2 per million input tokens. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ Introducing Grok 4.6 SpaceXAI’s frontier model, built for long-running agents and ambitious interactive and visua

Urgent – Wallet Top-Up Issue / Funds Credited to Wrong Wallet

Hi Team, We have identified a very strange issue with a wallet top-up. Affiliate Amalia Alwar – ID 001.000.006.628 paid $4,000 by credit card through Stripe to purchase tokens. However, the $4,000 was credited to a Merchant E-Wallet instead of her A

Re: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hello, This would be an example of a type of issue you would want to direct to our Support Team via your Plaid Dashboard. Plaid's Support Team is staffed with engineers who can review failed requests in our logs, provided you include the relevant item/

Ticket: 1375635922 – User: bihwincel – ID: 001.000.004.309 – Gift card refund review

Hi Team, Please check the following case: * Username: bihwincel * ID: 001.000.004.309 * Ticket Number: 1375635922 * Issue Summary: The user reports that a gift card refund has not been received. An attachment was provided showing de

Re: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hello We hope you are doing well. We are currently seeing an issue with the Plaid connection in our Pay & Go flow. A couple of users have tried the “Connect Now” option and are receiving an “Internal Error” after being redirected to the Plaid page.

Re: [Sun Soft Inc] Re: Required Update: Wallet Deduction Notification Details

Confirmed On Wed, Aug 19, 2026 at 7:33 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530097) has been updated. To add additional comments, reply to this email.

Re: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hello We hope you are doing well. We are currently seeing an issue with the Plaid connection in our Pay & Go flow. A couple of users have tried the “Connect Now” option and are receiving an “Internal Error” after being redirected to the Plaid page.

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the detailed response. I was able to navigate through the Marketing Module and found the buttons that allow me to activate/deactivate the campaign visibility. I have already completed the necessary cleanup. I would also like to as

See what en_uyir_mannu_mannargudi and 8 others shared

Catch up on Instagram en_uyir_mannu_mannargudi, sham_tvk_zone_39 and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to recei

Re: [Sun Soft Inc] Re: Pay & Go – Career Points & SVC Configuration Confirmation

Hi Team, Thank you for the detailed clarification. I wanted to provide some additional context regarding my testing on August 19. I specifically wanted to run a test to see what would happen if a participating merchant took the same POS system used at

Ticket#1555298150 - username: NealSalvino - ID: 001.000.000.712 - [ACCOUNT RESET & CHECKOUT INQUIRY] Clearance Request for Mike Rago & Stripe Link Explanation

Hi team! Could you please help me with this case? username: NealSalvino ID: 001.000.000.712 Priority: Normal Module: User Registration / Stripe Payment Gateway / Account Reset User Details: * Full Name: Mike Rago * Email: bowlmaste

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Boos...

##- Please type your reply above this line -## Your request (202530094) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 12:15 EDT Hi, Kindly check the updates,

Tech Talk tomorrow on fraud detection. Sign up now.

There's still time to register. We go live at 9 AM PT | 12 PM ET                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

[Sun Soft Inc] Re: Ticket #1673068403 - username: shoginja - ID: 001.000.001.627 - [FRONTEND/UI ERROR] Swap BTEC Button Triggers Blank Gray Screen

##- Please type your reply above this line -## Your request (202530105) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 12:06 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Boos...

Hi Team, We received a response from ShieldApps Support after they reviewed the license history. According to their findings, all generated licenses are being canceled via the API exactly 30 days after creation, causing recurring deactivations. They not

[Sun Soft Inc] Re: Pay & Go – Career Points & SVC Configuration Confirmation

##- Please type your reply above this line -## Your request (202530102) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 11:59 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID ...

##- Please type your reply above this line -## Your request (202530101) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 11:45 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

##- Please type your reply above this line -## Your request (202530037) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 11:23 EDT Hi, We have implemented the one

[Sun Soft Inc] Re: Ticket#827102053- username: Wolfe9 - UserID: 001.000.000.749 - [GIFT CARD PENDING] Starbucks Gift Card Transaction Stuck on Pending — Aug 18

##- Please type your reply above this line -## Your request (202530107) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 11:20 EDT Hi, Kindly check the updates.

Currency Support – App & Platform Review

Hi Team, I’d like to request a review of currency support across the entire Booster ecosystem. Please ensure that AED (United Arab Emirates Dirham) is added wherever applicable, particularly as we continue expanding our activity in Dubai/UAE. AED is the

New Rank Notification

Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: mika369 2. Email: suzumika102.0@gmail.com 3. New Rank: King Penguine 4. Date

[Sun Soft Inc] Re: Request for MAC Admin Platform Access

##- Please type your reply above this line -## Your request (202530100) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 10:38 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Required Correction: Popup Flyer Image Proportions

##- Please type your reply above this line -## Your request (202530098) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 10:37 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Required Correction: Momentum Awards Popup Proportions

##- Please type your reply above this line -## Your request (202530099) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 10:06 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

##- Please type your reply above this line -## Your request (202530103) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 09:47 EDT Hi, Kindly check the updates,

Ticket#827102053- username: Wolfe9 - UserID: 001.000.000.749 - [GIFT CARD PENDING] Starbucks Gift Card Transaction Stuck on Pending — Aug 18

Hi team! Could you please help me with this eGC case? User Details: User: Wolfe9 / ID: 001.000.000.749 Purchase Date: August 18, 2026 Card Type: Starbucks eGift Card Transaction Status: Pending Issue Description: The user attempted to purchase a S

Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC Staking

Hi team! We've assigned this to the dev team to investigate a potential web3 fix. Issue Description: A user is unable to stake BTEC tokens using the "Stake Now" button. Upon attempting to submit the transaction, the screen displays a raw JSON Web3

Ticket #1673068403 - username: shoginja - ID: 001.000.001.627 - [FRONTEND/UI ERROR] Swap BTEC Button Triggers Blank Gray Screen

Hi Team! We received the following report and would like your help in resolving it. Thank you for your attention. Module: Booster Wallet / BTEC Swap Module / Mobile UI Attachment/Link: Lightshot Screenshot ([https://prnt.sc/vAuMUovj7C6z](https://

Access to Stripe

Hello Dietmar, As requested earlier, could you please provide us with the required access to Stripe? Currently, we only have access to the Sandbox environment, but we need administrator access to review and revalidate the configuration. Kindly lo

Access to Stripe

Hello Dietmar, As requested earlier, could you please provide us with the required access to Stripe? Currently, we only have access to the Sandbox environment, but we need administrator access to review and revalidate the configuration. Kindly lo

Access to Stripe

Hello Dietmar, As requested earlier, could you please provide us with the required access to Stripe? Currently, we only have access to the Sandbox environment, but we need administrator access to review and revalidate the configuration. Kindly lo

Access to Stripe

Hello Dietmar, As requested earlier, could you please provide us with the required access to Stripe? Currently, we only have access to the Sandbox environment, but we need administrator access to review and revalidate the configuration. Kindly lo

Access to Stripe

Hello Dietmar, As requested earlier can you please share the access to stripe, as of now you have given only the access to sandbox, but we need the administrate account.

Access to Stripe

Hello Dietmar, As requested earlier can you please share the access to stripe.

Access to Stripe

Hello Dietmar, As requested earlier can you please share the QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007

Access to Stripe

Hello Dietmar, QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007

Sam added you as member of Jarvis

You have 1 unread notification on Linear. Open your Inbox: https://linear.app/sunsoftny/inbox Unsubscribe from these emails: https://linear.app/unsubscribe?token=49ba40a70975eed4092fc65d16f9658789a99d87447cbe6f83997a47f0cf6ee6&userId=91ed9e8a-50ad-409d-86

[Sun Soft Inc] Re: Required Update: Wallet Deduction Notification Details

##- Please type your reply above this line -## Your request (202530097) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 07:33 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Email Correction

##- Please type your reply above this line -## Your request (202530104) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 07:26 EDT Hi, Kindly check the updates,

Re: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Good Morning Dietmar, We sincerely appreciate your efforts and cooperation. However, as mentioned earlier, the licensing is controlled by Microsystems and unfortunately, we are unable to proceed until at least the previous month’s subscription is paid

[Sun Soft Inc] Re: Token Staking Adjustment – September 1

##- Please type your reply above this line -## Your request (202530090) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 07:06 EDT Hello, Thank you for getting in

Re: [Sun Soft Inc] Re: Token Staking Adjustment – September 1

Thanks! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Wednesday, August 19, 2026 7:00 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.com>; QAG Team - Sun Soft

[Sun Soft Inc] Re: Token Staking Adjustment – September 1

##- Please type your reply above this line -## Your request (202530090) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 07:00 EDT Hi, Thank you for the clarifica

Email Correction

Hi Team, Kindly replace Member Email: Username ThomasKanawi Correct Email: tkanawi87@gmail.com Thanks for your Support Partner In Success Anoop Lal Project Manager - Sales and Marketing Australasia and North America anooplal@optusnet.com

[Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12

##- Please type your reply above this line -## Your request (202530062) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 06:55 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...

Hi @Support Team - Sun Soft Inc Sorry for the late reply. It looks like the bulk features are working well now. I found one thing that definitely needs to be fixed. If I add a link to the message, it doesn’t appear as a clickable link in the emails

Pay & Go – Career Points & SVC Configuration Confirmation

Hi Team, I’d like to confirm that the Career Points (CP) and Shopping Volume Commission (SVC) are still configured correctly for purchases made through Pay & Go. Please verify that Pay & Go transactions are being treated according to the existing compen

Re: [Sun Soft Inc] Re: Token Staking Adjustment – September 1

Thank you for confirming. Just to clarify the intended implementation, all existing staked tokens should remain unchanged, regardless of the member’s current membership type or when those tokens were originally staked. The 10% staking requirement should

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID 061.000.000.001

Hi Team, Please reopen and escalate the following issue for a complete technical and business-rule review. User Details Username: alexandra Member ID: 061.000.000.001 Ticket Number: 895943226 Your previous response confirmed that the system calculat

[Sun Soft Inc] Re: Token Staking Adjustment – September 1

##- Please type your reply above this line -## Your request (202530090) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 05:40 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 05:39 EDT Hello, Thank you for getting in

[Sun Soft Inc] Re: Geo-Fenced Merchant Push Notifications

##- Please type your reply above this line -## Your request (202530089) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 05:39 EDT Hello, Thank you for getting in

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc Thank you. It works fine now. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 18., K, 13:06): ##- Please type your reply

Re: [Sun Soft Inc] Re: Geo-Fenced Merchant Push Notifications

Hi Team, Thank you very much for the detailed clarification regarding how the push notifications are configured. This definitely gives me a much better understanding of how the functionality works, particularly the 200-meter radius, 2-minute dwell time,

[Sun Soft Inc] Re: Ticket: 63463059 – User: johnchomynfcm – ID: 011.000.000.003 – Unable to view Staked BTEC tokens for downline Joe Bullock (jboneonce)

##- Please type your reply above this line -## Your request (202530092) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 04:10 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket: 1127256787– User: johnchomynfcm – ID: 011.000.000.003 – Unable to navigate page to view Staked BTEC tokens on crypto dashboard

##- Please type your reply above this line -## Your request (202530088) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 04:04 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket #1294716876 Business Rules: Merchant vs. Affiliate Compensation Levels & Directory Inquiry

##- Please type your reply above this line -## Your request (202530091) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 03:36 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket: 1884627581 – User: soniagwanvalla – ID: 044.000.000.420 – Amazon eGift card of £64 failed to generate at checkout

##- Please type your reply above this line -## Your request (202530086) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 03:33 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Ticket: 1024054938 – User: Aibooster – ID: 061.000.000.098 – Share count adjustment from 3 to 2 shares for AUD $1410 wallet transactions

##- Please type your reply above this line -## Your request (202530087) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 03:32 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Fwd: Momentum Network and MAC AI Agent Review

##- Please type your reply above this line -## Your request (202530083) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 03:30 EDT Hi, Thank you for your feedback

[Sun Soft Inc] Re: Account 823422 Conversion to Customer

##- Please type your reply above this line -## Your request (202530096) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 02:56 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Geo-Fenced Merchant Push Notifications

##- Please type your reply above this line -## Your request (202530089) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 02:54 EDT Hi, Kindly check the updates,

AW: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Abigail, thank you for your reply. In the past we paid the fee, but have not the result as expected. I think, we need now progress to get solutions. I trust we follow the agenda as described in my mail Di 18.08.2026 15:12: 1. Wenur

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket #2115379564 - User ID: 001.000.006.938 (ainetworkingplus) - Account Deletion Request ('boosterplus') & Username Creat...

##- Please type your reply above this line -## Your request (202530093) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 02:48 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Boos...

##- Please type your reply above this line -## Your request (202530094) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 02:46 EDT Hi, Kindly check the updates,

Request for MAC Admin Platform Access

Dear Team, Please send me the login link and access information for the MAC Admin platform, equivalent to the administrative platform we currently use in Netsoft. I need access to the MAC administrative back office, not the standard user portal. If

Required Correction: Momentum Awards Popup Proportions

Dear Team, The same correction must be applied to the Momentum Awards popup. Both the English and Spanish flyers are currently stretched vertically and displayed with incorrect proportions. This distortion affects the appearance and professional qua

Required Correction: Popup Flyer Image Proportions

Dear Team, Please review and correct the flyer displayed within the promotional popup. As shown in the attached screenshot, the flyer is being stretched and displayed with incorrect proportions. This distortion makes the person’s head and other visu

Required Update: Wallet Deduction Notification Details

Dear Team, Please update the automated Wallet Deduction Notification Mail sent to Partners whenever funds are deducted from their commissions. As shown in the attached screenshot, the current notification does not provide sufficient information. The

Account 823422 Conversion to Customer

Dear Team, Please convert the following account from Partner to Customer and set the recurring monthly membership fee to $99.99: * Name: Glendaly Hernandez Rodriguez * Account Number: 823422 Please confirm once the conversion has been

Re: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hi Team, I hope you're doing well. I am no longer the Account Manager for Booster at Plaid, as I have transitioned to a new internal team. To ensure you get the fastest support for these "Internal Error" issues, please start a new thread and reac

Re: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hello Noah, We hope you are doing well. We are currently seeing an issue with the Plaid connection in our Pay & Go flow. A couple of users have tried the “Connect Now” option and are receiving an “Internal Error” after being redirected to the Plaid

Re: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hello Noah, We hope you are doing well. We are currently seeing an issue with the Plaid connection in our Pay & Go flow. A couple of users have tried the “Connect Now” option and are receiving an “Internal Error” after being redirected to the Plaid

Re: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

Thank you for the quick response. Regarding the Connect Now issue, can you please confirm whether your testing was completed on desktop, mobile app, or both iPhone and Android? Since I was able to successfully connect during our original SunSoft/Plaid t

[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues

##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 16:29 EDT Hello Matthew, Thank you for yo

URGENT: Pay & Go – Critical Connect & Manage Card Issues

Hi Team, I need to bring two critical Pay & Go issues to your immediate attention and ask that they be treated as a priority. 1. Pay & Go – “Connect Now” Error We currently have two users who have attempted to use “Connect Now” and received an error me

Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Booster VPN account.

Hi team, Thank you for providing the update and details. It seems the one-time secret link has already expired. Could you please generate and send a new link with the license generation history so we can review it and forward the necessary details to th

Re: [Sun Soft Inc] Re: Ticket #2115379564 - User ID: 001.000.006.938 (ainetworkingplus) - Account Deletion Request ('boosterplus') & Username Creation Inquiry

Hi team, Thank you for the update. Please proceed with the account deletion for the username boosterplus. Thank you! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Monday, August 3, 2026 9

Ticket: 63463059 – User: johnchomynfcm – ID: 011.000.000.003 – Unable to view Staked BTEC tokens for downline Joe Bullock (jboneonce)

Hi Team, Please check the following case: Username: johnchomynfcm ID: 011.000.000.003 Ticket Number: 63463059 Issue Summary: User johnchomynfcm is reaching out on behalf of his downline member, Joe Bullock, who is unable to navigate past certain scre

Ticket #1294716876 Business Rules: Merchant vs. Affiliate Compensation Levels & Directory Inquiry

Hi team! Can you check this question, please? Priority: Normal Module: Compensation Plan / Merchant Program / Directory Ticket Reference: #1294716876 User Account Details: * Username: ainetworkingplus * User ID: 001.000.006.938 Issue

Re: Token Staking Adjustment – September 1

Apologies this was a typo its meant for October 1st Please revise my original request to reflect this date. ________________________________ From: Matt Swanson <matthew.swanson@booster.eco> Sent: Tuesday, August 18, 2026 1:39 PM To: David <david@

Token Staking Adjustment – September 1

Hi David, I’d like to request an adjustment to the token staking requirement, reducing it from the current 30% to 10% effective September 1, 2026. Please let me know if this change is technically possible and, if so, what would be required to implement

Geo-Fenced Merchant Push Notifications

Hi Team, I wanted to check on the current functionality for the push notifications triggered when approaching a participating merchant. During my recent testing, I initially received the notification a couple of times, but the notifications then stopped

Ticket: 1127256787– User: johnchomynfcm – ID: 011.000.000.003 – Unable to navigate page to view Staked BTEC tokens on crypto dashboard

Hi Team, Please check the following case: Username: johnchomynfcm ID: 011.000.000.003 Ticket Number: 1127256787 Issue Summary: User reports that he is unable to move beyond the current screen on his crypto dashboard to view his Staked BTEC tokens, de

Ticket: 1024054938 – User: Aibooster – ID: 061.000.000.098 – Share count adjustment from 3 to 2 shares for AUD $1410 wallet transactions

Hi Team, Please check the following case: Username: Aibooster ID: 061.000.000.098 Ticket Number: 1024054938 Issue Summary: User Aibooster requested a correction regarding his recent share purchase in the Booster wallet. The system currently reflects

[Sun Soft Inc] Re: Become a Momentum Partner – Final Enrollment, Payment, Agreement, and E-Signature Requirements

##- Please type your reply above this line -## Your request (202530000) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 12:31 EDT Hi, Thank you for the confirmat

Re: September Supercharge – Development Feasibility & Timeline

Copied Matthew. Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In

Ticket: 1884627581 – User: soniagwanvalla – ID: 044.000.000.420 – Amazon eGift card of £64 failed to generate at checkout

Hi Team, Please check the following case: Username: soniagwanvalla ID: 044.000.000.420 Ticket Number: 1884627581 Issue Summary: User attempted to purchase an Amazon eGift card worth £64, but the card failed to generate during checkout despite payment

Re: September Supercharge – Development Feasibility & Timeline

Hello Team, Just wanted clarify that this does NOT apply to Digital Gift Cards AT ALL. eGift Cards are the only product ineligible of this super charge promo. Thank you ________________________________ From: David C <david@sunsoftny.com> Sen

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 11:34 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Merchant Transactions – Required Transaction Fields & Management Capabilities

##- Please type your reply above this line -## Your request (202530065) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 11:33 EDT Hi, We have implemented the r

[Sun Soft Inc] Re: Pay & Go – In App and Desktop Purchase Update Card

##- Please type your reply above this line -## Your request (202530064) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 11:23 EDT Hi, Kindly check the updates,

Tomorrow: How Growing Businesses Manage Projects at Scale

Last chance to register.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

Re: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Dietmar, Sorry to hear! With due respect, we have been following up on this matter for the past two months. As the license is managed by the licensing team at Microsystems, we kindly request that at least last month’s outstanding payment be cle

IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Abigail, I have to inform you, that obviuously products are ordered with 0€ as a price, at least it ist hat what I see in the logistik system. I cannot doublecheck the rootcause, but I assume it is a new issue. However please release the acce

AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Abigail, thank you for your quick response. I understand your response in that way, that Wenura has to pay licence fee, if your system creates a lot of trouble and a lot of additonal cost on our ( customer) side it is not part of your scope and

Re: [Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

Hi, Thank you for the detailed explanation. Yes, we would like to move forward with one unified login experience for both Business Merchants and Community Partners. The goal is to make the experience as simple and seamless as possible: Registration → F

[Request received]

##- Please type your reply above this line -## Your request (202530083) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk

Fwd: Momentum Network and MAC AI Agent Review

Dear Team, Please find the details shared by the client regarding both Momentum AIs. Kindly complete the requested updates on the staging environment and let me know once they are ready for review. Thank you. QAG Team Delivery Support Gro

Fwd: Momentum Network and MAC AI Agent Review

Dear Team, Please find the details from the client regarding the both momentum AIs. Complete these on the staging and let me know. QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street,

Re: Request for Affiliate Network by Country Report

Hello Matthew, Yes, this is definitely possible. We can provide a report showing the countries where we currently have registered affiliates, along with the number of registered affiliates in each country. Could you please submit a ticket to our Sup

Re: Request for Affiliate Network by Country Report

Hello Matthew, Yes, this is definitely possible. We can provide a report showing the countries where we currently have registered affiliates, along with the number of registered affiliates in each country. Could you please submit a ticket to our Sup

Re: Request for Affiliate Network by Country Report

Hello, Yes, this is definitely possible. We can provide a report showing the countries where we currently have registered affiliates, along with the number of registered affiliates in each country. Could you please submit a ticket to our Support Tea

[Sun Soft Inc] Re: Convention Pop-Up Still Not Corrected – Flyers Remain Cropped

##- Please type your reply above this line -## Your request (202530078) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 07:25 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Kevin’s Book Pop-Up – English Version Requires Layout Correction

##- Please type your reply above this line -## Your request (202530079) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 07:24 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Ticket #1342149028 - username: davidnewman - ID: 001.000.000.029 - Incorrect Wallet Binding & Token Display

##- Please type your reply above this line -## Your request (202530074) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 07:12 EDT Hi, Kindly check the updates,

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Dietmar, Thank you for your detailed email. We understand the concerns you have raised and acknowledge the operational challenges you have outlined. At this juncture, our immediate priority is to have the account brought fully current on or bef

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 07:06 EDT Hi, Kindly check the updates,

Request for Affiliate Network by Country Report

Hi Team, Is it possible to pull a report showing all countries where we are currently active and have registered affiliates? I’m creating a slide for the upcoming presentation that highlights the existing global Booster network and our growth, and I’d l

[Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

##- Please type your reply above this line -## Your request (202530037) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 06:52 EDT Hi, Thank you for sharing the a

[Sun Soft Inc] Re: Urgent: Pagination and Sorting Issues in Netsoft Partner Tab

##- Please type your reply above this line -## Your request (202530077) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 06:17 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Ticket: 1109645941– User: joellambert – ID: 001.000.000.020 – [SECOND REVIEW] Pending $100 companion credits after posted bank charges

##- Please type your reply above this line -## Your request (202530070) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 06:10 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket: 1696896236 – User: johnchomynfcm – ID: 011.000.000.003 – System audit for subscription drops, AI numbers, and VPN client stability

##- Please type your reply above this line -## Your request (202530072) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 06:04 EDT Hi, Kindly check the updates,

Pay & Go – Merchant Deactivation

Hi Team, As we finalize Pay & Go for launch, can you please confirm whether a merchant who accepts the Pay & Go Terms & Conditions and activates the feature will also have the ability to deactivate it at any time directly from their account? We would al

[Sun Soft Inc] Re: Ticket: 2118540887– User: queenazinwi – ID: 001.000.003.121– [SECOND REVIEW] Missing commissions and 3,750 CP from downline purchases

##- Please type your reply above this line -## Your request (202530075) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 03:21 EDT Hi, We have reviewed the report

[Sun Soft Inc] Re: Ticket#1319247450 - Username: Aibooster - ID: 061.000.000.098 - Technical Inquiry – AI Models Isolation, Data Privacy & Perplexity Integration

##- Please type your reply above this line -## Your request (202530073) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 03:00 EDT Hi, Thank you for sharing the q

[Sun Soft Inc] Re: URGENT: Business Director Rank Not Awarded – ID 813169

##- Please type your reply above this line -## Your request (202530081) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:53 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: URGENT: Lock Partner Name Fields

##- Please type your reply above this line -## Your request (202530080) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:51 EDT Hi, Thank you for your request.

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc The commission rate is incorrect for some products: https://naturalpetcaresystem.com/wp-admin/post.php?post=38384&action=edit https://bo.naturalpetcaresystem.com/admin/viewcommission/view/4567/38384 If I order one o

[Sun Soft Inc] Re: Co-Sponsorship

##- Please type your reply above this line -## Your request (202530071) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:37 EDT Hi, Thank you for your question

AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Dear Abigal, thank you for your Mail. I understand your view. But please note, that the plattform does not work reliable as expected an as a system approved for operation should work. As I wrote there were in between a lot of issues itendified, mai

[Sun Soft Inc] Re: Ticket: 152382812 – User: wjmullen – ID: 001.000.000.154 – Brand Store checkout error "no shipment method has been selected" when paying with BTEC ...

##- Please type your reply above this line -## Your request (202530076) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:27 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Billing History Issue – Monthly Payments Not Displaying Correctly

##- Please type your reply above this line -## Your request (202530059) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:23 EDT Hi, Thank you for the confirmat

Organise your day with Outlook

Use Outlook for easier communication and scheduling. Streamline your day with Outlook Getting organised is easy with Outlook, which is included in Microsoft 365. Send emails, schedule meetings, attach files from the cloud and track tasks – all in one

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, One more observation.. Regarding the Marketing Module, some data/results are displayed in the Affiliate Dashboard...however When I click on the details to view more information/detailed results, the dashboard is completely empty. https://prnt

URGENT: Business Director Rank Not Awarded – ID 813169

Team, Partner Eduardo Lopez (ID 813169) is showing 100% qualification for the Business Director rank, but his current rank remains Senior Business Associate. Please review the rank qualification logic, correct his current rank to Business Director,

URGENT: Lock Partner Name Fields

Team, Partners must not be able to change their first or last name from the Momentum Network Back Office. Please make both fields read-only immediately and enforce the restriction on the frontend and backend. Only authorized administrators should be

Kevin’s Book Pop-Up – English Version Requires Layout Correction

Hello Team, The English version of Kevin’s book pop-up is larger than the Spanish version, and the flyer image is also being displayed at an excessive size. As a result, part of Kevin’s arm is being cropped, as shown in the attached screenshot. Plea

Convention Pop-Up Still Not Corrected – Flyers Remain Cropped

Hello Team, The convention pop-up has not yet been corrected. As shown in the attached screenshots, the flyers are still being cropped along the right side in both the English and Spanish versions. Please correct the pop-up so that: * The com

Urgent: Pagination and Sorting Issues in Netsoft Partner Tab

Hello Team, We have identified several issues in the Partner tab within Netsoft that require immediate correction. First, the number of records displayed does not match the selected page size. For example, when 10 items per page is selected, only se

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the update. 1. Marketing/Campaign Module: Yes, I have access to the module. However, the Activate/Deactivate buttons are not available, which prevents me from managing the campaign flow https://prnt.sc/tShK2Zc0PmhK 2. Ema

Re: Momentum Network and MAC AI Agent Review

Re: Review and Approval of the AI Agents Hello, We have completed our initial review and testing of the AI Agents on both platforms. Overall, everything looks good; however, a few updates are required before we can provide final approval for the liv

Re: [Sun Soft Inc] Re: Become a Momentum Partner – Final Enrollment, Payment, Agreement, and E-Signature Requirements

Confirmed El lun, 17 ago 2026 a la(s) 5:45 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530000) has been updated. To add additional comments, reply to t

Re: [Sun Soft Inc] Re: Billing History Issue – Monthly Payments Not Displaying Correctly

Confirmed El lun, 17 ago 2026 a la(s) 9:44 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530059) has been updated. To add additional comments, reply to t

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Hope you are doing well. Just a gentle follow-up to our Billing Office email of August 13 regarding the outstanding subscription dues. As we have not yet received an update, we have currently paused only the admin access, while keepin

Fwd: SEPTEMBER SUPERCHARGE 2026

Dear Anna, FYI - Boss approved this CR. Thank you. QAG Team Begin forwarded message: From: Marko Kesteli <marko.kesteli@booster.eco> Subject: SEPTEMBER SUPERCHARGE 2026 Date: August 17, 2026 at 12:15:49 EDT To: Matt Swanson <matthew.sw

Ticket: 152382812 – User: wjmullen – ID: 001.000.000.154 – Brand Store checkout error "no shipment method has been selected" when paying with BTEC tokens

Hi Team, Please check the following case: Username: wjmullen ID: 001.000.000.154 Ticket Number: 152382812 Issue Summary: User wjmullen is unable to complete a purchase from the Brand Store when attempting to pay using BTEC tokens. The checkout system

Fwd: SEPTEMBER SUPERCHARGE 2026

Hello QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team Reinvent Innovation New York, USA Begin forwarded message: From

Ticket: 2118540887– User: queenazinwi – ID: 001.000.003.121– [SECOND REVIEW] Missing commissions and 3,750 CP from downline purchases

Hi Team, Please check the following case: Username: queenazinwi ID: 001.000.003.121 Ticket Number: 2118540887 Issue Summary: This is a second review request for user queenazinwi. The user reports that she has not received any commissions or Ca

Ticket #1342149028 - username: davidnewman - ID: 001.000.000.029 - Incorrect Wallet Binding & Token Display

Ticket #1342149028 - username: davidnewman - ID: 001.000.000.029 - Incorrect Wallet Binding & Token Display Discrepancy - User Account Username: davidnewman ID user: 001.000.000.029 Module: User Dashboard / Web3 Wallet Binding Issue Description:

Ticket#1319247450 - Username: Aibooster - ID: 061.000.000.098 - Technical Inquiry – AI Models Isolation, Data Privacy & Perplexity Integration

Hi Team, User Aibooster - ID: 061.000.000.098 has submitted a technical security and architecture query regarding our AI product suite (Booster Ignite and Booster AI Companion): 1. Data Security & Model Isolation: Are the AI models siloed/secure on

Re: [Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

Hi, Thank you for the update and for implementing the branding across the registration experience. The Community Partner and Business Merchant treatments look good, and we appreciate the work your team has done to keep the existing workflow and functiona

Ticket: 1696896236 – User: johnchomynfcm – ID: 011.000.000.003 – System audit for subscription drops, AI numbers, and VPN client stability

Hi Team, Please check the following case: Username: johnchomynfcm ID: 011.000.000.003 Ticket Number: 1696896236 Issue Summary: User johnchomynfcm reported multiple recurring technical issues affecting his active suite of products (currently 6 active

Re: September Supercharge – Development Feasibility & Timeline

Sure thing will do Matthew. Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 1000

Re: September Supercharge – Development Feasibility & Timeline

Thank you David, Invoice paid. Please forward all project related correspondence to Marko Kesteli with me in CC for this specific project as he is spear heading this project. Thx! ________________________________ From: David C <david@sunsoftn

Re: September Supercharge – Development Feasibility & Timeline

Hi Matt, Thank you for the confirmation. Click here to view and pay the invoice. P.S. Steve, please coordinate with Matthew and the Dev Team on the detailed breakdown and imaging requirements outlined in the email attachment, as well as the UI/UX

Co-Sponsorship

As you know, we added the capability to have co-sponsors, which we really haven't utilized yet, but soon will begin doing so. One scenario that came up raises a question...here is the example. Ryan recruits Paul to his level 1. Then, they co-sponsor

Re: September Supercharge – Development Feasibility & Timeline

Attached is the email with special breakdown and imaging requesting Thx! ________________________________ From: Matt Swanson <matthew.swanson@booster.eco> Sent: Monday, August 17, 2026 12:33 PM To: David C <david@sunsoftny.com> Cc: QAG <qag@sunsof

Re: September Supercharge – Development Feasibility & Timeline

Hi David, Please move forward with the project as discussed. At this stage, I’d really appreciate it if the team could make every effort to have everything completed ahead of the launch date, allowing us sufficient time for proper testing, feedback, and

Ticket: 1109645941– User: joellambert – ID: 001.000.000.020 – [SECOND REVIEW] Pending $100 companion credits after posted bank charges

Hi Team, Please check the following case: Username: joellambert ID: 001.000.000.020 Ticket Number: 1109645941 Issue Summary: This is a second review request for user joellambert. The user previously reported missing two $50 credit purchases for Boost

[Sun Soft Inc] Re: Pay & Go – Push Notifications for Reward Delivery

##- Please type your reply above this line -## Your request (202530068) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 11:59 EDT Hi, Thank you for your kind wor

[Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

##- Please type your reply above this line -## Your request (202530037) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 11:39 EDT Hi, Thank you for the clarifica

Re: [Sun Soft Inc] Re: Pay & Go – Push Notifications for Reward Delivery

Hi Team, First, I’d like to extend my sincere thanks and appreciation to you and the team for how this project is coming along. The direction of the Pay & Go experience is now very much in line with what I had envisioned, and at this point, I really feel

Re: [Sun Soft Inc] Re: Pay & Go – In App and Desktop Purchase Update Card

Hi, Thank you for implementing the Pay & Go Purchase Updates informational card and for sharing the current version. After reviewing it more closely, I’d like to make a slight adjustment to the UI/UX for both desktop and the mobile app. I apologize for

[Sun Soft Inc] Re: Pay & Go – Push Notifications for Reward Delivery

##- Please type your reply above this line -## Your request (202530068) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 11:03 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 10:41 EDT Hello, Thank you for getting in

[Sun Soft Inc] Re: Pay & Go – In App and Desktop Purchase Update Card

##- Please type your reply above this line -## Your request (202530064) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 10:41 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: google, apple pay question

Hi @Support Team - Sun Soft Inc Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 17., H, 13:36): ##- Please type your reply above this line -##

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 10:09 EDT Hi, Kindly check the updates,

Re: September Supercharge – Development Feasibility & Timeline

Hi Matt, Thank you for sharing the September Supercharge specifications. As part of our L2 Technical Support, we cover bugs, performance fixes and minor configuration/UI/UX tweaks related to delivered CRs. For the first year following a CR, we also

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 09:59 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Billing History Issue – Monthly Payments Not Displaying Correctly

##- Please type your reply above this line -## Your request (202530059) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 09:44 EDT Hi, Thank you for bringing this

[Sun Soft Inc] Re: Sponsor Change Request – Celso Moises

##- Please type your reply above this line -## Your request (202530060) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 09:19 EDT Hi, Kindly check the updates,

Momentum Network and MAC AI Agent Review

Hello Kevin, We hope you are doing well. This is a gentle reminder regarding the AI Agents configured on the Momentum Network Backoffice (Staging) and the MAC AI Agent installed on the MAC Optima Platform. Have you had a chance to review and test

Momentum Network and MAC AI Agent Review

Hello Kevin, We hope you are doing well. This is a gentle reminder regarding the AI Agents configured on the Momentum Network Backoffice (Staging) and the MAC AI Agent installed on the MAC Optima Platform. Have you had a chance to review and test

[Sun Soft Inc] Re: Debt Relief Guidance Program – Final Access Control, Eligibility, Workflow, and UI Requirements

##- Please type your reply above this line -## Your request (202530026) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 08:55 EDT Hi, Thank you for the confirmat

[Sun Soft Inc] Re: Event Popup Layout Issue – Flyer Alignment

##- Please type your reply above this line -## Your request (202530061) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 08:32 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12

Hello, Thank you for the detailed clarification and for reviewing these items. First, regarding the geofencing notification, thank you for clarifying how the location permissions affect the functionality. This is very helpful for us to understand and wi

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 07:36 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Credit Builder Blueprint Redesign – Complete Onboarding, Course Progression, Inline Quiz, and Completion Requirements

##- Please type your reply above this line -## Your request (202530027) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 07:27 EDT Hi, Thank you for the detailed

[Sun Soft Inc] Re: MAC Budgeting Tools Updates – Recurring Transactions, Categories, Editing, and PDF Downloads

##- Please type your reply above this line -## Your request (202530029) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 07:05 EDT Hi, Thank you for the confirmat

[Sun Soft Inc] Re: DreamSaver Updates – 30-Day Savings Plan Calculation Logic and Add Dream Requirements

##- Please type your reply above this line -## Your request (202530030) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 07:00 EDT Hi, Thank you for the confirmat

Re: [Sun Soft Inc] Re: google, apple pay question

Hi @Support Team - Sun Soft Inc Unfortunately, I haven't found a plugin yet that doesn't use express checkout. There’s no need for the modifications; it won’t be used. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (

[Sun Soft Inc] Re: MAC Login Page Redesign – UI, Motion, and Responsive Requirements

##- Please type your reply above this line -## Your request (202530048) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 06:41 EDT Hi, Thank you for the confirmat

[Sun Soft Inc] Re: MAC Sidebar Icon System Update

##- Please type your reply above this line -## Your request (202530031) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 06:35 EDT Hi, Thank you for the confirmat

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc It’s fine when using Hungarian forints, but if I order the products in euros, it charges twice as much commission: https://naturalpetcaresystem.com/wp-admin/post.php?post=38369&action=edit Üdvözlettel / Kind regard

[Sun Soft Inc] Re: Shopper App — Wallet Balance Card Messaging Update

##- Please type your reply above this line -## Your request (202530063) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 06:26 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12

##- Please type your reply above this line -## Your request (202530062) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 05:48 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Become a Momentum Partner – Final Enrollment, Payment, Agreement, and E-Signature Requirements

##- Please type your reply above this line -## Your request (202530000) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 05:45 EDT Hi, Thank you for the detailed

Pay & Go – Push Notifications for Reward Delivery

Hi David and Team, I’d like to discuss a potential enhancement to the Pay & Go reward delivery experience. As we understand it, the reward data is currently being received approximately every 4 hours. However, based on five test transactions, we observe

September Supercharge – Development Feasibility & Timeline

Hi David and Team, I’d like to propose the attached September Supercharge promotion for development and would like your feedback on technical feasibility, development requirements, and estimated timeline. At a high level, the promotion would work as fol

[Sun Soft Inc] Re: Latest APK – Merchant UI/UX, Pay & Go and Profile Activation

##- Please type your reply above this line -## Your request (202530011) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 04:08 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Membership Change – Omar Irizarry Chamorro (ID 759896)

##- Please type your reply above this line -## Your request (202530067) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 03:42 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up

##- Please type your reply above this line -## Your request (202530021) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 01:40 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: URGENT: Momentum Awards 2026 Ticket Link Needs to Be Fixed

##- Please type your reply above this line -## Your request (202530058) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 01:39 EDT Hi, Kindly check the updates,

Membership Change – Omar Irizarry Chamorro (ID 759896)

Dear Team, Please proceed with changing the membership status for Omar Irizarry Chamorro, ID 759896, from Partner to Customer. This change should include the following: * His account access and platform should be configured as a Customer acco

Merchant Transactions – Required Transaction Fields & Management Capabilities

Hi Team, I’d like to request a review of the transaction management area within the Booster Partner Program to ensure merchants have the appropriate information and capabilities for all transaction types, not just Pay & Go. The goal is for the transacti

Pay & Go – In App and Desktop Purchase Update Card

Hi Team, I recommend implementing a small informational card at the top of “My Pay & Go Purchases” to clearly communicate what shoppers should expect after making a Pay & Go purchase. The card should explain that purchase details and earned benefits wil

Re: [Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12

Hi Team, I wanted to flag a few items I noticed during the Pay & Go testing for European merchants and affiliates. 1. Currency consistency For European merchants and affiliates, the transaction currency should be displayed consistently in EUR (€) throu

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 15, 2026, 08:37 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12

##- Please type your reply above this line -## Your request (202530062) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 15, 2026, 08:36 EDT Hi, Kindly check the updates,

Shopper App — Wallet Balance Card Messaging Update

Hi Team, I noticed an update needed on the Shopper App main screen regarding the Wallet Balance card. Currently, the card displays “Ready to Withdraw.” This messaging is not accurate because the cashback balance is not necessarily intended to be withdra

Pay & GO -Transaction Testing Update — Hour 12

Hi Team, I understand we have a 24-hour window for the transaction to fully process and also understand Plaid provides transactional data every 4 hours but I wanted to provide everyone with an update at Hour 12 post-transaction so we have a clear record

Event Popup Layout Issue – Flyer Alignment

Hello Team, Please review and correct the layout of the Momentum Awards 2026 event popup. There is currently an unnecessary vertical space between the flyer on the left side and the event information section on the right side. As shown in the attach

Sponsor Change Request – Celso Moises

Hello Team, Please assist us with the following sponsor change in the system: Partner to be moved: * Name: Celso Moises * Member ID: 256933 Celso Moises needs to be a directly sponsored partner under: * Sponsor Name: Eduardo

Billing History Issue – Monthly Payments Not Displaying Correctly

Hello Team, I would like to report an issue we are currently experiencing in the Billing History section of the client platform. This section is expected to display the complete history of all monthly payments made by each client. However, in the ca

Re: [Sun Soft Inc] Re: Debt Relief Guidance Program – Final Access Control, Eligibility, Workflow, and UI Requirements

Confirmed El vie, 14 ago 2026 a la(s) 12:47 p.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530026) has been updated. To add additional comments, reply to

Re: [Sun Soft Inc] Re: Credit Builder Blueprint Redesign – Complete Onboarding, Course Progression, Inline Quiz, and Completion Requirements

Confirmed El vie, 14 ago 2026 a la(s) 11:34 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530027) has been updated. To add additional comments, reply to

Re: [Sun Soft Inc] Re: MAC Budgeting Tools Updates – Recurring Transactions, Categories, Editing, and PDF Downloads

Confirmed El vie, 14 ago 2026 a la(s) 10:19 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530029) has been updated. To add additional comments, reply to

Re: [Sun Soft Inc] Re: DreamSaver Updates – 30-Day Savings Plan Calculation Logic and Add Dream Requirements

Confirmed El vie, 14 ago 2026 a la(s) 10:06 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530030) has been updated. To add additional comments, reply to

Re: [Sun Soft Inc] Re: MAC Login Page Redesign – UI, Motion, and Responsive Requirements

Confirmed El vie, 14 ago 2026 a la(s) 10:05 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530048) has been updated. To add additional comments, reply to

Re: Booster Companion Mobile App

Hi Team, As an addendum to Hazel’s testing report, I also tested the latest build on a physical Android device and observed additional issues with the Voice Chat functionality. During my test: * The voice audio stuttered significantly. * The

Re: Booster Companion Mobile App

Hi team, Thanks for the new build. Attached is the report covering what we tested today. Quick summary: * Text Chat (Issue #22) is confirmed fixed - the new 'Chat with [Name]' option works well, tested with a full two-way conversation. *

Namecheap services back online

Services have been restored following a data center cooling failure. ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌

URGENT: Momentum Awards 2026 Ticket Link Needs to Be Fixed

Subject: URGENT: Momentum Awards 2026 Ticket Link Needs to Be Fixed Hello Development Team, We need to urgently correct the link connected to the “Buy My Ticket” button in the Momentum Awards 2026 popup. Currently, when a user clicks the button,

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hello team, Regarding the 99 emails, please share them with me you can pick it random emails selection. Meanwhile, could you explain why you don't use the current active campaigns to validate this tracking/mapping, given that we have 5 active ads ru

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the clarification. Please ensure that I have full access to all marketing-related functionalities and modules, without exception, including the Campaign Approval module in the Admin panel. I will be taking responsibility for mana

[Sun Soft Inc] Re: Debt Relief Guidance Program – Final Access Control, Eligibility, Workflow, and UI Requirements

##- Please type your reply above this line -## Your request (202530026) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 12:47 EDT Hi, Thank you for the detailed

Re: [Sun Soft Inc] Re: MAC Sidebar Icon System Update

Confirmed On Fri, Aug 14, 2026 at 10:35 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530031) has been updated. To add additional comments, reply to this email

Re: [Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up

Confirmed On Fri, Aug 14, 2026 at 7:21 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530021) has been updated. To add additional comments, reply to this email.

[Sun Soft Inc] Re: Credit Builder Blueprint Redesign – Complete Onboarding, Course Progression, Inline Quiz, and Completion Requirements

##- Please type your reply above this line -## Your request (202530027) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 11:34 EDT Hi, Thank you for the detailed

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 11:33 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Booster Affiliate Back Office — Audit Findings & Priority Fixes (attached)

##- Please type your reply above this line -## Your request (202530055) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 11:10 EDT Hi, Kindly check the updates,

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the clarification :) Regarding Meta still...Could you please confirm who requested or approved this workflow/requirement, where Meta campaigns must be manually approved from the Admin side before becoming visible in the Affiliate

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:46 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: MAC Sidebar Icon System Update

##- Please type your reply above this line -## Your request (202530031) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:35 EDT Hi, Thank you for the requireme

[Sun Soft Inc] Re: MAC Budgeting Tools Updates – Recurring Transactions, Categories, Editing, and PDF Downloads

##- Please type your reply above this line -## Your request (202530029) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:19 EDT Hi, Thank you for the detailed

[Sun Soft Inc] Re: DreamSaver Updates – 30-Day Savings Plan Calculation Logic and Add Dream Requirements

##- Please type your reply above this line -## Your request (202530030) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:06 EDT Hi, Thank you for the detailed

[Sun Soft Inc] Re: MAC Login Page Redesign – UI, Motion, and Responsive Requirements

##- Please type your reply above this line -## Your request (202530048) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:05 EDT Hi, Thank you for the detailed

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, I have a few points I would like to clarify so we can move forward with the testing and mapping: Email list / 100 records Regarding the 100 emails, I know they are necessary to set up the new campaign with a specific audience, as instructed by

Booster Affiliate Back Office — Audit Findings & Priority Fixes (attached)

Hi team, I ran a full audit of the Affiliate Back Office (my personal account) — every page, menu, button, and filter — and I'm attaching the complete findings report. Below is a summary of what needs attention, ranked by priority. Full details (what was

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc I spoke with András, and Silver needs to be modified as well. I marked it in orange in the Excel file. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> e

[Sun Soft Inc] Re: Ticket: 529096401– User: NealSalvino – ID: 001.000.000.712 – Active Booster AI Companion Pro subscription shows "Access Denied" error

##- Please type your reply above this line -## Your request (202530016) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 08:19 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Add to mailing list

##- Please type your reply above this line -## Your request (202530054) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 08:19 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: Latest APK – Merchant UI/UX, Pay & Go and Profile Activation

Hi, Thanks for the clarification. I’m aligned with the proposed approach and approve moving forward with the changes outlined below. For Merchant onboarding, I agree with replacing the current AI Onboarding flow in the mobile app with the improved web-b

[Sun Soft Inc] Re: Latest APK – Merchant UI/UX, Pay & Go and Profile Activation

##- Please type your reply above this line -## Your request (202530011) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 08:00 EDT Hi, Thank you for your detailed

[Sun Soft Inc] Re: Ticket#69635631 - ID: 061.000.000.050 - username: jr - active stake with the status "Awaiting migration"

##- Please type your reply above this line -## Your request (202530044) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:51 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Pay & Go — Shopper Card Management

##- Please type your reply above this line -## Your request (202530014) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:50 EDT Hello, Thank you for getting in

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:49 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up

##- Please type your reply above this line -## Your request (202530021) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:21 EDT Hi, Thank you for your request.

Re: [Sun Soft Inc] Re: google, apple pay question

Hi @Support Team - Sun Soft Inc Yes, I know that. The only problem is that it can’t be used with a standard shopping cart because of our custom solutions. What I was interested in was whether there might be a different solution using another payment g

[Sun Soft Inc] Re: Sponsor Changes

##- Please type your reply above this line -## Your request (202530047) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:20 EDT Hi, Thank you for your request.

Re: [Sun Soft Inc] Re: Pay & Go — Shopper Card Management

Looks great! Thank you ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Friday, August 14, 2026 6:16 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.com>; QAG

[Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

##- Please type your reply above this line -## Your request (202529956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:04 EDT Hi, We have successfully moved

[Sun Soft Inc] Re: Ticket: 2097148649 – User: JohnFong – ID: 011.000.000.015 – Unable to log in to Booster Companion despite active subscription

##- Please type your reply above this line -## Your request (202530043) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:39 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Implementation Request: Bilingual Momentum Awards 2026 Back-Office Pop-Up

##- Please type your reply above this line -## Your request (202530025) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:38 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Pay & Go — Shopper Card Management

##- Please type your reply above this line -## Your request (202530014) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:16 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:15 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket: 286680460 – User: mobilemarketers – ID: 001.000.000.123 – Typo displaying "BTEX" instead of "BTEC" on mobile web browser

##- Please type your reply above this line -## Your request (202530040) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:04 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: google, apple pay question

Hi @Support Team - Sun Soft Inc It seems this doesn’t work as a normal payment method. It doesn’t use the data from the order page, so if I’m seeing this correctly, no account was created during the order either. Is there a separate Google Pay API or p

[Sun Soft Inc] Re: Required Updates to Credit Restoration Submission Notification

##- Please type your reply above this line -## Your request (202529995) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 04:07 EDT Hi, Thank you for the confirmat

[Sun Soft Inc] Re: Credit Analysis Redesign – Complete Functional, Data, Administrative, and UI Requirements

##- Please type your reply above this line -## Your request (202530003) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 04:03 EDT Hi, Thank you for the confirmat

[Sun Soft Inc] Re: Credit Optimization Redesign – SmartCredit Setup, Documents, and View Progress

##- Please type your reply above this line -## Your request (202530002) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 04:01 EDT Hi, Thank you for the confirmat

[Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status

##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 04:01 EDT Hi, Thank you for the confirmat

Add to mailing list

Hi Team; Can you add this person to the mailing list. He said he hasn’t received since 2025 September. Thank you ys1980ys0212@gmail.com -- Yours sincerely, Saima Chaudhury Chief Marketing Officer Address: Chuchubiweg 17, Solideo Build

[Sun Soft Inc] Re: Final MAC Dashboard Updates – Referrals, Enrollment Links, Partner CTA, and Quick Access

##- Please type your reply above this line -## Your request (202529999) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:43 EDT Hi, Thank you for the confirmat

[Sun Soft Inc] Re: Clarification Needed: Tier vs. Flexible Staking – Owen – ID 061.000.000.264 – Ticket 2055087762

##- Please type your reply above this line -## Your request (202530052) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:42 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket: 445273113 – User: K4 – ID: 001.000.000.704 – Staked BTEC tokens not displaying on desktop Back Office main page

##- Please type your reply above this line -## Your request (202530041) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:41 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Login Error After Password Reset – rizikipendeza23com – ID 001.000.006.190

##- Please type your reply above this line -## Your request (202530051) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:07 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Re: Event Management System Design and function update.

##- Please type your reply above this line -## Your request (202530050) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:05 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Affiliate Back Office Update – New My Profile Page Design & Materials

##- Please type your reply above this line -## Your request (202530045) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:04 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Delete users

##- Please type your reply above this line -## Your request (202530042) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:59 EDT Hi, Regarding the following two

[Sun Soft Inc] Re: Ticket # 1952821687 - Username: Aibooster - ID: 061.000.000.098 – Wallet Balance UI Sync Delay on First Load (Shopper Tab)

##- Please type your reply above this line -## Your request (202530038) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:57 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Storno Issue

##- Please type your reply above this line -## Your request (202530036) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:52 EDT Hi, Thank you for the clarifica

[Sun Soft Inc] Re: Urgent Request – Identify Ethoca Alert Transaction

##- Please type your reply above this line -## Your request (202530046) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:52 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Ticketing Center – Add Video Upload Option

##- Please type your reply above this line -## Your request (202530034) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:31 EDT Hi, Kindly check the updates,

Power up your productivity with Microsoft 365

See how to get more done with apps like Word, Excel, PowerPoint and OneNote. Get more done with Microsoft 365 With Microsoft 365, you now have the tools to do your best work. Use Word to craft and edit documents, Excel to analyse data, PowerPoint to c

Clarification Needed: Tier vs. Flexible Staking – Owen – ID 061.000.000.264 – Ticket 2055087762

Hello Team, Please assist with the following member inquiry: Username: Owen Member ID: 061.000.000.264 Ticket Number: 2055087762 Category: BTEC / Staking Member Question: “What’s the difference between Tier and Flexible Staking?” This may be relat

Login Error After Password Reset – rizikipendeza23com – ID 001.000.006.190

Hi Team! Username: rizikipendeza23com Member ID: 001.000.006.190 Issue: The member is unable to log in to their account. We already reset the password, but the member confirms they are still receiving the error shown in the screenshot when attempting

Changelog: Team initiatives

Team initiatives August 13, 2026 Initiatives are Linear’s way to manage product strategy and high-level planning across projects. Strategy may start at the company level, but teams carry it forward. You can now assign a team to lead an initiative, mak

MAC Login Page Redesign – UI, Motion, and Responsive Requirements

Hi Team, Please redesign the MAC login page using the two attached images as the primary visual reference. The objective is to replace the current basic login screen with a premium, dynamic, and user-friendly welcome experience. Required Design

Sponsor Changes

I changed the sponsors of Kathleen Harrison and Pamela Jeremiah to Brian Taylor. Can you please make that change retroactive to July 1 for revenue share calculations? Thanks, -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@

Urgent Request – Identify Ethoca Alert Transaction

Hi Team, We received an Ethoca Fraud Alert and need your assistance identifying the transaction and the customer/account associated with it in our system. Please use the following information to locate the transaction: * Amount: $99.99 USD

Affiliate Back Office Update – New My Profile Page Design & Materials

Hi Team! Here is the next Affiliate Back Office page update. This update is for the My Profile page. At this time, Affiliates can access My Profile in two ways: * By clicking their profile picture / My Profile * By clicking My Profile in

The 3 workflows small teams swear by

Less stress, clear ownership, and more time for the work that matters.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

Re: [Sun Soft Inc] Re: Final MAC Dashboard Updates – Referrals, Enrollment Links, Partner CTA, and Quick Access

Confirmed El jue, 13 ago 2026 a la(s) 10:48 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529999) has been updated. To add additional comments, reply to

Re: [Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status

Confirmed El jue, 13 ago 2026 a la(s) 8:35 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to t

Re: [Sun Soft Inc] Re: Credit Optimization Redesign – SmartCredit Setup, Documents, and View Progress

Confirmed El jue, 13 ago 2026 a la(s) 8:22 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530002) has been updated. To add additional comments, reply to t

Re: [Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up

Staging Update – Momentum Network Logo Hi Team, Thank you for the update. We reviewed the staging implementation. There is one adjustment needed before approval: in the area highlighted in the screenshot, the official Momentum Network logo should

Re: [Sun Soft Inc] Re: Implementation Request: Bilingual Momentum Awards 2026 Back-Office Pop-Up

Confirmed El jue, 13 ago 2026 a la(s) 11:28 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530025) has been updated. To add additional comments, reply to

Re: [Sun Soft Inc] Re: Credit Analysis Redesign – Complete Functional, Data, Administrative, and UI Requirements

Confirmed El jue, 13 ago 2026 a la(s) 4:04 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530003) has been updated. To add additional comments, reply to t

Re: [Sun Soft Inc] Re: Required Updates to Credit Restoration Submission Notification

Confirmed El jue, 13 ago 2026 a la(s) 7:33 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529995) has been updated. To add additional comments, reply to t

Ticket#69635631 - ID: 061.000.000.050 - username: jr - active stake with the status "Awaiting migration"

Hi Team, Username: jr Ticket Number: 69635631 User ID: 061.000.000.050 Please review the following inquiry regarding token migration and Airdrop eligibility: User Wallet Address (Old Wallet): 0x705de5c31948c0A2861D67D3e5b734Db2f400DC3 Issue Deta

Re: [Sun Soft Inc] Re: Ticketing Center – Add Video Upload Option

Hi Team, Thank you for the update. My current staging credentials only work on the following site, which was previously designated to us as the staging environment: https://bostg.boosterpartner.ai/admin I tested the Ticketing Center there, but I do no

Ticket: 2097148649 – User: JohnFong – ID: 011.000.000.015 – Unable to log in to Booster Companion despite active subscription

Hi Team, Please check the following case: * Username: JohnFong * ID: 011.000.000.015 * Ticket Number: 2097148649 * Category: Booster Companion * Issue Summary: User is unable to log in to Booster Companion using their credentia

AW: [Sun Soft Inc] Re: Storno Issue

Hi, thank you for your reply. Please note, that order 3640 was cancelled manually by me. Reg Dietmar Von: Support Team - Sunsoft Inc (Support) [mailto:support@sunsoftny.com] Gesendet: Donnerstag, 13. August 2026 11:34 An: Dietmar <dietmar@wen

Delete users

Hi, Please delete following users, since they’re unallowed empty accounts created by the persons’ partners for the purpose of earning more commissions from the leadership pools as they are pushed up with the help of the actual active accounts below the

Ticket: 445273113 – User: K4 – ID: 001.000.000.704 – Staked BTEC tokens not displaying on desktop Back Office main page

Hi Team, Please check the following case: Username: K4 ID: 001.000.000.704 Ticket Number: 445273113 Issue Summary: The user reports that their Staked BTEC token amount is not displaying on the main front page of the Back Office when accessed via Desk

What's new at Plaid in August

See the latest updates                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

See p_s_n__xx, dragon22yy and more in your feed

New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you d

Ticket: 286680460 – User: mobilemarketers – ID: 001.000.000.123 – Typo displaying "BTEX" instead of "BTEC" on mobile web browser

Hi Team, Please check the following case: Username: mobilemarketers ID: 001.000.000.123 Ticket Number: 286680460 Issue Summary: The user reported a typo on the Web3 platform when accessing it specifically from a phone web browser. The system displays

Re: [Sun Soft Inc] Re: Pay & Go — Shopper Card Management

Hi team, Thanks for sharing the updates — I've reviewed the linked card management flow across both the Shopper Web Platform and the mobile app screenshots. Overall the core functionality (viewing connected cards, adding a new card, and setting a primary

Ticket # 1952821687 - Username: Aibooster - ID: 061.000.000.098 – Wallet Balance UI Sync Delay on First Load (Shopper Tab)

Hi Team, Please assist with a display sync issue reported by a user: * Issue Description: Upon logging in and navigating directly to the Shopper/Shopping dashboard, the Wallet Balance and Total Cashback fields do not auto-populate on the first vis

[Sun Soft Inc] Re: "My Documents ' Page – Legal Requirement , Video, Q&A, Terms.

##- Please type your reply above this line -## Your request (202529992) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:33 EDT Hello, Thank you for getting in

Re: [Sun Soft Inc] Re: "My Documents ' Page – Legal Requirement , Video, Q&A, Terms.

Thank you so much. Looks great. We are absolutely going in the right direction and coming closer and closer to completely finalize the affiliate platform From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Thursday, August 1

[Sun Soft Inc] Re: Implementation Request: Bilingual Momentum Awards 2026 Back-Office Pop-Up

##- Please type your reply above this line -## Your request (202530025) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:28 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: "My Documents ' Page – Legal Requirement , Video, Q&A, Terms.

##- Please type your reply above this line -## Your request (202529992) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:26 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Pay & Go — Shopper Card Management

##- Please type your reply above this line -## Your request (202530014) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:12 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up

##- Please type your reply above this line -## Your request (202530021) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:03 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Final MAC Dashboard Updates – Referrals, Enrollment Links, Partner CTA, and Quick Access

##- Please type your reply above this line -## Your request (202529999) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:48 EDT Hi, Thank you for the detailed

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:39 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:26 EDT Hi, Kindly check the updates,

Fwd: Revised Technical and Commercial Proposal – Project Jarvis

FYI Bro Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all th

[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:23 EDT Hello, Thank you for getting in

Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

I can see it now, thanks! From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Thursday, August 13, 2026 at 1:59 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.com>; QAG Team - Sun Soft Inc <qag@suns

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:14 EDT Hi, Thank you for the clarifica

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thanks for the detailed guidance. I’m following the instructions, but I’ve run into an issue with the Custom Audience setup. Meta is requiring a minimum of 100 customer records for the audience, so I’m unable to create the audience using only m

Re: Booster Companion Mobile App

I will review and get back to you, thanks! From: QAG <qag@sunsoftny.com> Date: Thursday, August 13, 2026 at 7:06 AM To: Hazel Del Fierro <hazel.delfierro@booster.eco>; Bric Zaldivar <bric.zaldivar@booster.eco>; Matt Swanson <matthew.swanson@booster.e

[Sun Soft Inc] Re: Final Website Content, Navigation, Functionality, and Compliance Requirements — Momentum Network + MAC

##- Please type your reply above this line -## Your request (202529971) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 09:59 EDT Hi, We have completed the reque

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc Silver level 1 here seems to be getting the wrong percentage ( I think the commission amount is incorrect. ): https://bo.naturalpetcaresystem.com/admin/viewcommission/view/2313/38321 I think the Bronze level is c

[Sun Soft Inc] Re: Ticket: 1109645941– User: joellambert – ID: 001.000.000.020 – Discrepancy between paid invoice and cancelled Booster Companion subscription

##- Please type your reply above this line -## Your request (202530013) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 09:28 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 09:13 EDT Hi, Kindly check the updates,

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, Hope you are doing well. Could you please provide an update on the two months of outstanding subscription dues? If the payment has already been processed, kindly share the wire receipt for our records. Please note that if we do not

[Sun Soft Inc] Re: Back-Office Membership Count Discrepancy – Partner ID 410314

##- Please type your reply above this line -## Your request (202529998) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:58 EDT Hi, Thank you for bringing this

Re: [Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

Hi! Thank you for the updates. I only found one tiny issue in the menu. Please add an “s” to “Marketing Campaign” so it reads “Marketing Campaigns.” Other than that, please proceed and go live with this. Thank you! From: Support Tea

Re: [Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

Hi Team, Thank you for the clarification. I have reviewed the existing registration flow and can confirm that we would like to keep the current registration workflow and process unchanged for both Business Merchants and Community Partners. No changes ar

[Sun Soft Inc] Re: Pay & Go — Merchant Terms & Acceptance Flow

##- Please type your reply above this line -## Your request (202530015) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:47 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review

##- Please type your reply above this line -## Your request (202530037) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:39 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status

##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:35 EDT Hi, Thank you for the confirmat

[Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

##- Please type your reply above this line -## Your request (202529956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:28 EDT Hi, We have successfully implem

[Sun Soft Inc] Re: Credit Optimization Redesign – SmartCredit Setup, Documents, and View Progress

##- Please type your reply above this line -## Your request (202530002) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:22 EDT Hi, The requested Credit Optimi

Re: [Sun Soft Inc] Re: google, apple pay question

Hi @Support Team - Sun Soft Inc Unfortunately, it’s not good because it doesn’t take all the required fields into account:: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta

GNG - WEB 3.0

Hello Saima, We would like to provide an update regarding the wallet implementation. Each user account will have two wallet addresses: * Existing (current) wallet address * New wallet address The new wallet details will be displayed b

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing the updated report and confirming the fixes. Please find the latest updated version of the Booster Companion App. In this build: * Issues #21 and #23 have been fixed. * The Text Chat functionality

[Sun Soft Inc] Re: Companion App Compatibility – Samsung S11 Ultra Android Tablet

##- Please type your reply above this line -## Your request (202529997) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:02 EDT Hello Bric, Thank you for your

[Sun Soft Inc] Re: Required Updates to Credit Restoration Submission Notification

##- Please type your reply above this line -## Your request (202529995) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 07:33 EDT Hi, Thank you for the detailed

[Sun Soft Inc] Re: URGENT: Marketing Campaign Distribution Discrepancy – Gold/Silver FCM Regional Issue | alexandra | 061.000.000.001

##- Please type your reply above this line -## Your request (202530020) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 07:17 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: FIRST PRIORITY: Exceptional Request – Temporary Top Recruiter Update

##- Please type your reply above this line -## Your request (202530023) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:56 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Urgent Request – Direct Referral Correction

##- Please type your reply above this line -## Your request (202530019) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:55 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Chargeback Deduction Request – Maria Angelica Garcia

##- Please type your reply above this line -## Your request (202530035) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:24 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Ticket # 1062648194 – bamahngum76 - "NO TOKENS TO STAKE" Error on Dashboard

##- Please type your reply above this line -## Your request (202530024) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:22 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket # 1103847771 – User: Aibooster - ID: 061.000.000.098 - Stripe Currency Conversion Overcharge & E-Gift Card Checkout Error

##- Please type your reply above this line -## Your request (202530012) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:07 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Ticket: 1685385860 – User: Teknoman – ID: 011.000.000.044 – Discrepancy in BTEC token total valuation on dashboard

##- Please type your reply above this line -## Your request (202530017) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:03 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticketing Center – Add Video Upload Option

##- Please type your reply above this line -## Your request (202530034) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 05:53 EDT Hi, We have updated the Ticketi

[Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts

##- Please type your reply above this line -## Your request (202530028) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 05:45 EDT Hi, Kindly check the updates,

New Merchant & Community Partner Registration — End-to-End UX Review

Hi Team, As we move forward with the new UI/UX, we’d like to review the complete registration process for new merchants from start to finish. Could you please provide the full current flow, beginning with the registration link and showing every step thr

[Sun Soft Inc] Re: Storno Issue

##- Please type your reply above this line -## Your request (202530036) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 05:33 EDT Hi, Thank you for your request.

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc Okay, it looks good. Let’s activate it in the live webshop. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 12., Sze, 13:3

[Sun Soft Inc] Re: EXTREMELY IMPORTANT- Display of all BTEC is wrong Platform wide.

##- Please type your reply above this line -## Your request (202530008) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 04:06 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 04:05 EDT Hi, Thank you for the confirmat

[Sun Soft Inc] Re: Credit Analysis Redesign – Complete Functional, Data, Administrative, and UI Requirements

##- Please type your reply above this line -## Your request (202530003) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 04:04 EDT Hi, Thank you for the detailed

Save it once. Access it from anywhere with OneDrive

Store, access and collaborate on work files in real time with OneDrive. Store and share work files securely with OneDrive Securely store, access and share work files from any device with OneDrive. You already have access – start using OneDrive to:

[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 02:59 EDT Hi, Kindly check the updates,

Storno Issue

Hi David, I am wondering. A customer cancel an order 3640. But to billbee this information was not transfered. What is the rootcause, that some processes are not working anymore? Please give us a feedback. Reg Dietmar Von: dietma

[Sun Soft Inc] Re: Career Level 1 Bonus Not Received – alexandra – ID 061.000.000.001

##- Please type your reply above this line -## Your request (202530032) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 02:23 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: VERY HIGH PRIORITY – Incorrect $750 Gift Card Purchase Limit / Gift Card Errors

##- Please type your reply above this line -## Your request (202529977) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 01:58 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Feliciano Ortiz

##- Please type your reply above this line -## Your request (202529985) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 01:30 EDT Hi, Thank you for the confirmat

Chargeback Deduction Request – Maria Angelica Garcia

Dear Team, Please process the following deductions from Maria Angelica Garcia’s account (ID 430223): * 1 Crown point * 150 Cruise points These deductions are required due to a chargeback initiated by her customer, William Marquez. P

Ticketing Center – Add Video Upload Option

Hi Team, Please add an option in the Ticketing Center that allows users and Support to upload and attach video files directly to support tickets. Current Limitation At this time, the Ticketing Center does not provide an option to upload videos as ticke

Career Level 1 Bonus Not Received – alexandra – ID 061.000.000.001

Hi Team, Please assist with reviewing the missing Career Level 1 bonus for the following member: Username: alexandra Member ID: 061.000.000.001 Category: Career Level / Bonus Date Reported: 08/12/2026 Issue Summary The member reports that she achie

MAC Sidebar Icon System Update

Hi Team, Please update the icons in the MAC left navigation using the attached design as the visual reference. Requirements: * Replace the current icons with the new service-specific icons shown in the design. * Use one consistent mono

DreamSaver Updates – 30-Day Savings Plan Calculation Logic and Add Dream Requirements

Hi Team, We need to implement several functional and interface updates to the DreamSaver service within the MAC platform, specifically in the Add Dream Goal and Edit Dream Goal workflows. Please use the following two updated mockups as the visual re

MAC Budgeting Tools Updates – Recurring Transactions, Categories, Editing, and PDF Downloads

Hi Development Team, We need to implement several functional and user-interface updates to the Budgeting Tools service within the MAC platform. Please use the following six updated mockups as the primary visual reference. We are also providing th

Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts

Hello Team, Please assist with investigating inconsistent USD to AUD conversion rates displayed in the Personal Shopping section of the Marketing Campaign. Reported by: Alexandra Category: Other Date Reported: 08/12/2026 Affected Accounts a) Member

Credit Builder Blueprint Redesign – Complete Onboarding, Course Progression, Inline Quiz, and Completion Requirements

Hi Development Team, We need to update and fully implement the redesigned Credit Builder Blueprint service within the MAC platform. Please use the following four attached images as the primary visual reference: 1. First-Time Welcome 2. L

Debt Relief Guidance Program – Final Access Control, Eligibility, Workflow, and UI Requirements

Hi Development Team, We need to implement the following final changes to the Debt Relief Guidance Program within the MAC platform. Please use the four attached designs as the primary visual reference: 1. Locked Access Pop-Up 2. Overview

Implementation Request: Bilingual Momentum Awards 2026 Back-Office Pop-Up

Dear Team, We are requesting the implementation of a bilingual Momentum Awards 2026 pop-up within the Back Office of all Momentum Partners. Please use the following interactive prototype as the visual and functional reference: https://momentum-aw

Ticket # 1062648194 – bamahngum76 - "NO TOKENS TO STAKE" Error on Dashboard

Hi Team, Please assist with a staking issue for the following user: * Username: bamahngum76 * User ID: 001.000.006.471 * Balance: 361,842.1 BTEC Tokens Issue Details: The user has 361,842.1 BTEC tokens reflected in his account, but when

FIRST PRIORITY: Exceptional Request – Temporary Top Recruiter Update

Dear Team, I need to request an exceptional change to the Top Recruiter section across all Partners’ Back Offices. Effective immediately, Partner 945386 Michelle Betancourt must appear as the #1 Top Recruiter, regardless of the results currently ref

Implementation Request – Bilingual Book Promotion Pop-Up

Hello Team, Please implement a bilingual promotional pop-up in the back office for all Momentum Partners, following the approved interactive reference below: https://momentum-book-popup.kevin-velazq-7850.chatgpt.site The production implementation

URGENT: Marketing Campaign Distribution Discrepancy – Gold/Silver FCM Regional Issue | alexandra | 061.000.000.001

Hi Team, Please check the following urgent case: Username: alexandra Member ID: 061.000.000.001 Category: Marketing Campaign Distribution Priority: Urgent Issue Summary The member is reporting a possible discrepancy in the July Marketing Campaign

Urgent Request – Direct Referral Correction

Hello Team, We are requesting a manual correction to the direct referral relationship for the following customer: Referred Customer: Wanda Cruz Flores Wanda’s ID: 345409 Wanda must be registered as a direct referral of customer Arnaldo Pastrana,

Re: [Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status

Confirmed El mié, 12 ago 2026 a la(s) 3:41 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to t

Ticket: 1685385860 – User: Teknoman – ID: 011.000.000.044 – Discrepancy in BTEC token total valuation on dashboard

Hi Team, Please check the following case: Username: Teknoman ID: 011.000.000.044 Ticket Number: 1685385860 Issue Summary: The user is reporting a discrepancy in their portfolio display. Their dashboard now displays "My Available BTEC Value $ 341.3793

Ticket: 529096401– User: NealSalvino – ID: 001.000.000.712 – Active Booster AI Companion Pro subscription shows "Access Denied" error

Hi Team, Please check the following case: Username: NealSalvino ID: 001.000.000.712 Ticket Number: 529096401 Issue Summary: The user has an active "Booster AI Companion Pro" subscription but receives an "Access Denied" error screen when navigating to

Pay & Go — Merchant Terms & Acceptance Flow

Hi Team, I have a question regarding Pay & Go and our existing and new merchants. For merchants that are already onboarded to Booster, will they be required to accept any new terms and conditions or agreements specifically related to Pay & Go before the

Re: [Sun Soft Inc] Re: Feliciano Ortiz

Thank you so much! Yes, please remove the yellow notice referring the decline. Thanks again! Information About Brokers Services Consumer Protection Notice Ashley Sotomayor REALTOR® | Admin O: 833.242.7007 D: 914.482.8262 E: ashley@cal

Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi! Thanks for the screenshots - that's exactly the navigation we needed to see. I tried following the same steps on my own Booster Eco admin account, but my account's nav only shows "Team" and "Ticket Center" - I don't have a "Configuration" menu at a

Pay & Go — Shopper Card Management

Hi Team, I wanted to clarify the current functionality around Pay & Go for Shoppers, specifically how linked payment cards are managed. The current screen appears to show that a card is successfully linked, but I don't see an option for the Shopper to a

Re: [Sun Soft Inc] Re: VERY HIGH PRIORITY – Incorrect $750 Gift Card Purchase Limit / Gift Card Errors

Hi Team, Thank you for the clarification and updates. There is one important request that still needs to be addressed. We need an Admin-side option that will allow us to manually increase the daily gift card/shopping limit for specific members. We now

Ticket: 1109645941– User: joellambert – ID: 001.000.000.020 – Discrepancy between paid invoice and cancelled Booster Companion subscription

Hi Team, Please check the following case: Username: joellambert ID: 001.000.000.020 Ticket Number: 1109645941 Issue Summary: The user purchased a Booster Companion subscription on 07/13/2026 for $49.90 USD and provided an invoice for the transaction.

Ticket # 1103847771 – User: Aibooster -  ID: 061.000.000.098  - Stripe Currency Conversion Overcharge & E-Gift Card Checkout Error

Hi Team, Please assist with an urgent billing and checkout issue for the following user: * User Name: Aibooster * Ticket Number: 1103847771 * User ID: 061.000.000.098 Category: Billing / Stripe Gateway / E-Gift Card Purchase Error Is

Re: [Sun Soft Inc] Re: EXTREMELY IMPORTANT- Display of all BTEC is wrong Platform wide.

Yes, it should show the full value of their portfolio and not just available tokens. And that’s actually how it was But it seems something has changed as you can see even though number didn’t make sense. It has a bunch of numbers after the decimal inste

[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 12:00 EDT Hi, Please find the updates bel

Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi again! Thanks for the quick turnaround on both. For the test balance/purchase: please go ahead and top up the Booster Wallet on boosterweb3@gmail.com - that's the account we've been using throughout testing (it's already progressed through Regist

[Sun Soft Inc] Re: EXTREMELY IMPORTANT- Display of all BTEC is wrong Platform wide.

##- Please type your reply above this line -## Your request (202530008) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 11:31 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Booster brand store page in affiliate back office.

##- Please type your reply above this line -## Your request (202529991) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 11:13 EDT Hi, Kindly check the updates,

Fight fraud, lower costs, protect UX

These articles can help.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍

EXTREMELY IMPORTANT- Display of all BTEC is wrong Platform wide.

Hi Team! There is an important issue being reported by multiple Members regarding the BTEC value calculation. The total BTEC holdings appear to be calculated incorrectly across the platform. For example, the Member below has a total of 1,541,279.

Re: [Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

Hi! I was able to log to the Staging and I have four coup elf mistakes: 1. Menu bar is NOT created as requested: 2. This are the correct buttons and sections on the Manu bar. HOME ________________________________ MY FINANCES * M

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 09:25 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

##- Please type your reply above this line -## Your request (202529979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 08:40 EDT Hello, Thank you for getting in

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 12., Sze, 12:43): ##- Please type your reply above this line -## Your request (202529979) has

Re: [Sun Soft Inc] Re: google, apple pay question

Hi @Support Team - Sun Soft Inc Thank you, but unfortunately we can’t use it because it doesn’t perform validation and allows users to proceed without completing the required fields. Do you happen to know of an alternative? To be honest, Google Pay wou

[Sun Soft Inc] Re: Mira & Scotty LP

##- Please type your reply above this line -## Your request (202530006) has been updated. To add additional comments, reply to this email. Laszlo - Mira & Scotty Aug 12, 2026, 08:03 EDT I made a mistake! Please ignore this ticket! L

[Sun Soft Inc] Re: google, apple pay question

##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 07:57 EDT Hi, Kindly check the updates,

Mira & Scotty LP

Hi there, We just now received a final final version of the MS LP: https://www.figma.com/design/DIo3GAacD44nXea0AuaCCE/VETO-x-Conunity?node-id=1-2&t=VsrSuO7KBNbee2tX-0 Please save the current version in a hidden page and make the adjustments according

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 07:30 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

##- Please type your reply above this line -## Your request (202529979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:43 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

Hi @Support Team - Sun Soft Inc The URL on the webshop page is still incorrect: https://naturalpetcaresystem.com/de/einkaufen/ Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt

[Sun Soft Inc] Re: Booster Wallet page - Academy video, Q&A, and Terms & Conditions

##- Please type your reply above this line -## Your request (202529990) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:03 EDT Hi, We have successfully implem

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

##- Please type your reply above this line -## Your request (202529979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:02 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Assistance Required to Locate Ethoca Transaction

##- Please type your reply above this line -## Your request (202529989) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:01 EDT Hi, Thank you for providing the

[Sun Soft Inc] Re: Ticket: 2034330491– User: mayermaywr – ID: 001.000.007.045 – BTEC tokens purchased on 07/27 not reflecting on Web3 side for staking

##- Please type your reply above this line -## Your request (202529987) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:00 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket # 1119112423 – Username: jr - ID: 061.000.000.050 Request: Eligibility Documents Not Printing Completely

##- Please type your reply above this line -## Your request (202529988) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 05:59 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Ticket #291610976 – Username: giftneitende- ID: 001.000.006.731 - Request: Missing Airdrop for Sponsor & Upline from Downline Purchase

##- Please type your reply above this line -## Your request (202529986) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 05:58 EDT Hi, Kindly check the updates,

google, apple pay question

Hi @Support Team - Sun Soft Inc Can’t these buttons be placed in the classic position? Üdvözlettel / Kind regards, Ringhoffer István

Re: [Sun Soft Inc] Re: Comission table

Hi @Support Team - Sun Soft Inc I can’t see the credit. Am I doing something wrong? https://staging.naturalpetcaresystem.com/admin/memberarea/show/1706 https://staging.naturalpetcaresystem.com/ecomputing/ordercommission/get/24090 https://staging20

[Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status

##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 03:41 EDT Hi, Thank you for the detailed

Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

Hi @Support Team - Sun Soft Inc Clicking on the German legal notice (Impressum) displays the English-language page: The order confirmation emails still contain links to the old documents: Üdvözlettel / Kind regards, Ringhoffer István Su

[Sun Soft Inc] Re: BTEC/Staking Access & Login Issues – Joe Bullock

##- Please type your reply above this line -## Your request (202529993) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 03:35 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: BTEC Auto Login Stuck / Incorrect Token Balance

##- Please type your reply above this line -## Your request (202529994) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 03:16 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Gift Card Purchases Blocked by Incorrect “Insufficient Wallet Balance” Error

##- Please type your reply above this line -## Your request (202529984) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:30 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Ticket # 1411460640 – Username: yakwar - ID: 001.000.002.879 - Request: Insufficient Wallet Balance Error on E-Gift Card Checkout

##- Please type your reply above this line -## Your request (202529983) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:29 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:28 EDT Hi, Thank you for confirming th

[Sun Soft Inc] Re: Feliciano Ortiz

##- Please type your reply above this line -## Your request (202529985) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:26 EDT Hi, Thank you for your request.

[Sun Soft Inc] Re: Ticket: 1827738638 – User: shoginja – ID: 001.000.001.627– Plaid card linking status showing "not linked" in Booster app despite successful bank co...

##- Please type your reply above this line -## Your request (202529967) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:13 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 01:48 EDT Hi, Thank you for your question

[Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

##- Please type your reply above this line -## Your request (202529956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 01:40 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Login Issues – Janet Steins

##- Please type your reply above this line -## Your request (202529996) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 01:26 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: New subdomain & DNS records

##- Please type your reply above this line -## Your request (202529968) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 00:51 EDT Hello, Thank you for getting in

Credit Analysis Redesign – Complete Functional, Data, Administrative, and UI Requirements

Hi Team, We need to redesign and expand the Credit Analysis service within the MAC platform. Please use the following five attached images as the primary visual reference. The attached images establish the expected layout, navigation, visual hier

Credit Optimization Redesign – SmartCredit Setup, Documents, and View Progress

Hi Team, Please revise the Credit Optimization design and implementation according to the following updated requirements. The previous Credit Progress screen must be removed completely and replaced with Credit Tips. We are also adding a fourth tab c

Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Two quick asks as I continue testing the confirmed flow: 1. Merchant Admin / referral link - your last email mentioned the GoAffiliatePro Merchant Admin account has already been configured on the Admin side, with the Replicated URL avail

My Profile – Required Permissions, Data Synchronization, and Membership Status

Hi Team, Please implement the following changes in the My Profile section for both customers and Momentum Partners. 1. Information That Cannot Be Modified Customers and Partners must not be able to modify: * First name * Last name

Become a Momentum Partner – Final Enrollment, Payment, Agreement, and E-Signature Requirements

Hi Team, Please implement the updated Become a Momentum Partner enrollment process using the four attached images as the visual reference. 1. Pricing and Payment Method The first screen must clearly distinguish the enrollment fee from the recurri

Final MAC Dashboard Updates – Referrals, Enrollment Links, Partner CTA, and Quick Access

Hi Team, Please implement the following final changes to the MAC Dashboard using the updated image as the visual reference. 1. 4 & Free Colors * Change the “4 & FREE” title and gift icon from yellow to white. * Remove the yellow/gold c

Back-Office Membership Count Discrepancy – Partner ID 410314

Hello Team, We identified a membership-count discrepancy in the back office of the following Partner: * Partner name: Jose Luis Gonzalez * Partner ID: 410314 * Current rank: Executive Business Director The Downlines section shows a

Companion App Compatibility – Samsung S11 Ultra Android Tablet

Hi Team! A member would like to confirm whether the new Companion App will be compatible with the Samsung S11 Ultra Android tablet. Please confirm whether this device is supported and if there are any specific Android version or hardware requirements fo

Re: [Sun Soft Inc] Re: Ticket: 1827738638 – User: shoginja – ID: 001.000.001.627– Plaid card linking status showing "not linked" in Booster app despite successful bank co...

Hi Team, Thank you for the clarification. We checked the Plaid Dashboard from our side and can see that there are currently two pending items under the OAuth institution requirements: * Missing Security Questionnaire * Update App Profile

Login Issues – Janet Steins

Hi Team, Please check this case: Member ID: 049.000.000.008 Country: Germany Sponsor: Susanne Charlton Issue: Janet is currently unable to log into her Booster Eco back office. Request: Please investigate her account/login status and restore acces

Required Updates to Credit Restoration Submission Notification

Hello, Development Team, Please update this notification so that it functions as an internal alert for the Credit Specialists whenever a client or Partner uploads the documents and credit monitoring credentials required to begin the credit restoration

BTEC Auto Login Stuck / Incorrect Token Balance

Hi Team, Please assist with the following case: Username: johnchomynfcm Member ID: 011.000.000.003 Issue: The member is experiencing an issue when attempting to access BTEC through the Booster Eco app. When selecting Auto Login, the system remains

BTEC/Staking Access & Login Issues – Joe Bullock

Hi Team, Please see the following case: Member ID: 001.000.005.931 Issue: Joe has been unable to access his BTEC staked tokens for several weeks. He can begin the BTEC login process using his email and password, but the process stops during the fol

"My Documents ' Page – Legal Requirement , Video, Q&A, Terms.

Hi Team, One of the most important legal requirements we received from our attorney is that we need to make sure every Affiliate has a simple and easy way to access, review, and download all important legal and business documents connected with Booster

Booster brand store page in affiliate back office.

Hi Team, Right now, when someone clicks on the Booster Brand Store from their Affiliate Back Office, they are redirected directly to the store. We would like to add a new informational page between the Affiliate Back Office and the Brand Store. The

Booster Wallet page - Academy video, Q&A, and Terms & Conditions

Hi Team, Here are the Academy video, Q&A, and Terms & Conditions for the Booster Wallet page. You can download all three files here: https://we.tl/t-7H57tCp3CswNR6b2 I have also included the Vimeo embed code for the video below, as requested.

Re: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

Confirmed El mar, 11 ago 2026 a la(s) 6:35 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to t

Assistance Required to Locate Ethoca Transaction

Good afternoon Team, I need your assistance locating and identifying the following transaction in our system. It is associated with a new Ethoca alert that currently shows a “Matched: false” status. Transaction details: * ARN: 249438161669000

Simple habits to save your team hours every week

Less stress, clear ownership, and more time for the work that matters.    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the update. Please use the following Gmail account for the testing process: anapaula.wah@gmail.com Kind regards, Ana Bezerra Marketing & Adm Manager ________________________________ De: Support Team - Sunsoft Inc (Support)

Ticket # 1119112423 – Username: jr - ID: 061.000.000.050 Request: Eligibility Documents Not Printing Completely

Hi Team, Please assist with inspecting a document rendering/printing issue reported by the following user: * Name: Jeanette * User ID: 061.000.000.050 * Category: General / Document Printing * Ticket Number: 1119112423 Issue / Re

Re: [Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

Please provide me the User and password so I can login to that staging link https://stgaffiliate.boosterpartner.ai/admin From: Matt Ferk <Matt.Ferk@booster.eco> Date: Tuesday, August 11, 2026 at 12:04 PM To: Support <support@sunsoftny.com> Cc: QA

See what urs_zarah_editz and 8 others shared

Catch up on Instagram urs_zarah_editz, mr.hedgehog___ and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these em

Ticket: 2034330491– User: mayermaywr – ID: 001.000.007.045 – BTEC tokens purchased on 07/27 not reflecting on Web3 side for staking

Hi Team, Please check the following case: Username: mayermaywr ID: 001.000.007.045 Ticket Number: 2034330491 Issue Summary: The user purchased BTEC tokens on July 27, 2026, but the tokens are not reflecting on the Web3 side of their account. As a res

Ticket #291610976 – Username: giftneitende- ID: 001.000.006.731 - Request: Missing Airdrop for Sponsor & Upline from Downline Purchase

Hi Team, Please assist with an airdrop calculation and credit audit for the following account network: * Sponsor Account (Ticket Requester): giftneitende * Sponsor ID: 001.000.006.731 * Downline Account Name: Mayer Bamah Ngum * Down

Feliciano Ortiz

Hi team! Can we set Feliciano's payments to be charged on the 15th of each month? He is requesting this. We also need to skip August's payment and start charging on September 15th. Thank you! Information About Brokers Services Consumer Protect

RE: [Sun Soft Inc] Re: New subdomain & DNS records

Hi, Thank you, all good! BR, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconunity.com Rechtliche Angaben | Legal Information: Conunity G

Gift Card Purchases Blocked by Incorrect “Insufficient Wallet Balance” Error

Hi Team, Please see the following urgent case: Reported Member ID: 001.000.002.216 Potential Scope: Multiple accounts / possibly system-wide Issue: Multiple members are currently unable to purchase gift cards. When attempting to complete a purchase u

Ticket # 1411460640 – Username: yakwar - ID: 001.000.002.879 - Request: Insufficient Wallet Balance Error on E-Gift Card Checkout

Hi Team, Please assist with investigating a wallet checkout error for the following user: * Name: Yvonne Akwar * Username: yakwar * Email: yakwar@yahoo.com * Ticket Number: 1411460640 * ID User: 001.000.002.879 Category: Boo

Live session with Javelin: Four fraud threats to watch

Tune in on August 20.                                                     ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏  ͏  ‍͏

Re: [Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

Thank you for the update. All the pages created look good. The only issue I am having is that I am unable to log in using the link provided. The username and password I currently use for the Main Admin Backoffice do not work with this link. I als

[Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

##- Please type your reply above this line -## Your request (202529956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 11:41 EDT Hi, Kindly check the updates,

Avoid peak fees + automate your shipping workflow

New rule templates apply package insurance automatically—plus faster Shopify refreshes and 20% off Avalara. ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏

Voice Agent Builder: post-call notifs + SMS

Get notified when users call and let your agent send SMS texts. ͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­ ͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­ ͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­ ͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌  ­͏‌

[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 11:20 EDT Hi, We are currently in the pro

RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows

Hi Team, Thank you for the detailed update and for the progress so far. It's great to know that the attribution pipeline has been fully verified at the code level and that the live campaign validation is now underway. We appreciate your continued suppo

Fwd: bank transfer & invoice documentation

Sincerely, David B. Cyrus Vice President, Sunsoft Inc. Sent from my iPad using AT&T Begin forwarded message: From: Luca Bianchi <luca.bianchi@starline-italia.com> Date: 11 August 2026 at 05:21:50 GMT-4 To: David C <david@sunsoftny.com>

Fwd: Api bank portal

Sincerely, David B. Cyrus Vice President, Sunsoft Inc. Sent from my iPad using AT&T Begin forwarded message: From: Luca Bianchi <luca.bianchi@starline-italia.com> Date: 11 August 2026 at 05:26:35 GMT-4 To: David C <david@sunsoftny.com>

[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:44 EDT Hi, Please find below the workf

[Sun Soft Inc] Re: Comission table

##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:43 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging

##- Please type your reply above this line -## Your request (202529979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:41 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket: 1827738638 – User: shoginja – ID: 001.000.001.627– Plaid card linking status showing "not linked" in Booster app despite successful bank co...

##- Please type your reply above this line -## Your request (202529967) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:39 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: temporary login plugin staging

##- Please type your reply above this line -## Your request (202529961) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:07 EDT Hello, Thank you for getting in

Re: [Sun Soft Inc] Re: temporary login plugin staging

Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 11., K, 14:51): ##- Please type your reply above this line -## Your request (202529961) has be

[Sun Soft Inc] Re: New subdomain & DNS records

##- Please type your reply above this line -## Your request (202529968) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 09:43 EDT Hi, We have reviewed the DNS ve

RE: [Sun Soft Inc] Re: New subdomain & DNS records

Hi, Thank you. Usually this works after a few hours, perhapse Cluodflare ist slower. We’ll have to wait to confirm. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelb

Re: [Sun Soft Inc] Re: notices update staging

Hi @Support Team - Sun Soft Inc It looks good; it can also be activated on the live webshop. Thanks in advance Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 202

[Sun Soft Inc] Re: temporary login plugin staging

##- Please type your reply above this line -## Your request (202529961) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 08:51 EDT Hi, Kindly check the updates,

Re: [Sun Soft Inc] Re: temporary login plugin staging

Thank you. Please install it on the live webshop as well. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 10., H, 16:08): ##- Please type your reply abov

[Sun Soft Inc] Re: VERY HIGH PRIORITY – Incorrect $750 Gift Card Purchase Limit / Gift Card Errors

##- Please type your reply above this line -## Your request (202529977) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 07:36 EDT Hi, Kindly check the updates.

Comission table

Hi @Support Team - Sun Soft Inc The product commissions should be brought to the same level The commissions for the older products are decreasing (highlighted in yellow in the Excel file). Please make the changes and test them on the staging server

GNG - WEB 3.0

Hello Saima, We would like to provide an update regarding the wallet implementation. Each user account will have two wallet addresses: * Existing (current) wallet address * New wallet address The new wallet details will be displayed b

[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 06:35 EDT Hi, Thank you for the confirmat

VERY HIGH PRIORITY – Incorrect $750 Gift Card Purchase Limit / Gift Card Errors

Hello, Team: We need to urgently revisit the recurring gift card purchase limit issue, as this was previously reported and was expected to have been addressed. However, we continue receiving new complaints from members who are unable to purchase gift car

[Sun Soft Inc] Re: Clarification Required: “Momentum Partner” in the Ambassador Report

##- Please type your reply above this line -## Your request (202529973) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 04:16 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Recurring Subscription Reactivation – Customer 308458

##- Please type your reply above this line -## Your request (202529974) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 04:14 EDT Hi, Thank you for the request.

[Sun Soft Inc] Re: First list of issues

##- Please type your reply above this line -## Your request (202529941) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 04:13 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket #5585916 – Token Purchase Not Reflecting – kenzhilda – ID: 001.000.006.414

##- Please type your reply above this line -## Your request (202529976) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 03:42 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Required Changes to the Company Promotions Report

##- Please type your reply above this line -## Your request (202529972) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 03:28 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket: 1787524703 – User: harveytilton – ID: 001.000.000.019 – Discrepancy in BTEC token balance after updating wallet address

##- Please type your reply above this line -## Your request (202529969) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:48 EDT Hi, Kindly check the updates,

Ticket #5585916 – Token Purchase Not Reflecting – kenzhilda – ID: 001.000.006.414

Hello Team, Please kindly investigate the following issue: Ticket #: 5585916 Username: kenzhilda Member ID: 001.000.006.414 Email: kenzhilda@yahoo.com Purchase Amount: $250 Purchase Period: Last month, during the Supercharge promotion The affiliat

[Sun Soft Inc] Re: Ticket #1328892174 – Username: LilyE - ID: 061.000.000.258 - Request: Duplicate Merchant Removal & Profile Setup Guidance

##- Please type your reply above this line -## Your request (202529965) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:46 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: My Purchases Page – Academy, Q&A and Terms Content Implementation

##- Please type your reply above this line -## Your request (202529964) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:24 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket # 1507421459 – Username: Jacob - ID: 061.000.000.009 - Request: VPN License Auto-Renewal Failure on Monthly Subscription

##- Please type your reply above this line -## Your request (202529963) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:23 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: New subdomain & DNS records

##- Please type your reply above this line -## Your request (202529968) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:22 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Urgent: Add Pending $100 Commission to This Week’s Payroll

##- Please type your reply above this line -## Your request (202529970) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 01:20 EDT Hi, Thank you for your request.

Recurring Subscription Reactivation – Customer 308458

Dear Team, Please reactivate the recurring subscription for the following customer: Customer: Anthoin Neonta Jr Smith Customer ID: 308458 Please configure the subscription so that the next payment is processed on August 13, 2026, with recurring

Clarification Required: “Momentum Partner” in the Ambassador Report

Team, In the Ambassador Report available in the NetSoft admin portal, the “New Rank Qualifications (By Rank)” column includes entries labeled “Momentum Partner.” Please explain what “Momentum Partner” represents in this section and why it is being c

Required Changes to the Company Promotions Report

Team, Please implement the following changes to the report located under Reports > Company Promotions: 1. Make the report available to the entire network Currently, this report is only visible in Kevin Velázquez’s back office. It must be enabl

Final Website Content, Navigation, Functionality, and Compliance Requirements — Momentum Network + MAC

Development Team, I need you to incorporate all the structure, information, functionality, and content detailed in this email into the website currently under development at https://dev.macoptima.com/. This request is for content and functionality u

Pending Items – Momentum Network & Booster

Dear Anna, Please find below the updated list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI

Pending Items – Momentum Network & Booster

Dear Anna, Please find below the list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI for MAC

Pending Items – Momentum Network & Booster

Dear Anna, Please find below the list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI for MAC

Pending Items – Momentum Network & Booster

Dear Anna, Please find below the list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI for MAC

Pending Items – Momentum Network & Booster

Dear Anna, Please find below the list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI for MAC

Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, I'm working through the affiliate onboarding flow live on goaffiliatepro.com to verify it against your documentation. I've gotten through account creation and selecting "Promote & earn," but I'm stuck on the "Enter your program code" step - ther

Urgent: Add Pending $100 Commission to This Week’s Payroll

Dear Team, Please review the payroll status for the following Independent Momentum Partner: Partner Name: Jowelisse Serrano Jimenez Partner ID: 521823 Pending Commission: $100.00 This commission has remained available in her wallet for an exten

Ticket: 1787524703 – User: harveytilton – ID: 001.000.000.019 – Discrepancy in BTEC token balance after updating wallet address

Hi Team, Please check the following case: Username: harveytilton ID: 001.000.000.019 Ticket Number: 1787524703 Issue Summary: The user updated his wallet address today and noticed a significant decrease in his BTEC token balance display. Before the u

Re: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

Confirmed El lun, 10 ago 2026 a la(s) 4:38 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to t

[Sun Soft Inc] Re: First list of issues

##- Please type your reply above this line -## Your request (202529941) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 13:10 EDT Hello Dietmar, Thank you for yo

Ticket: 1827738638 – User: shoginja – ID: 001.000.001.627– Plaid card linking status showing "not linked" in Booster app despite successful bank confirmation

Hi Team, Please check the following case: Username: shoginja ID: 001.000.001.627 Ticket Number: 1827738638 Issue Summary: The user linked his Capital One credit card via Plaid for Pay & Go and received confirmation emails from his bank and Plaid conf

AW: First list of issues

Hi David, thank you for your response. Let me add some comments below. Regards Dietmar Von: David C [mailto:david@sunsoftny.com] Gesendet: Freitag, 7. August 2026 13:35 An: dietmar@wenuraswitzerland.com Cc: Support <support@sunsoftny.com>; Q

Ticket #1328892174 – Username: LilyE - ID: 061.000.000.258 - Request: Duplicate Merchant Removal & Profile Setup Guidance

Hi Team, Please assist with a merchant genealogy adjustment and setup request for the following user: * Name: Lillian Edwards * Phone: 0468 582 709 (Australia) * Username: LilyE * User ID: 061.000.000.258 * Ticket Number: 132

My Purchases Page – Academy, Q&A and Terms Content Implementation

Hi Team, Please implement the Academy video, Q&A, and tiers on the “My Purchases” page. I believe we have about 3–4 more pages remaining, and once those are completed, we will have all of the main Affiliate Backoffice pages finished. The next pha

Ticket # 1507421459 – Username: Jacob - ID: 061.000.000.009 - Request: VPN License Auto-Renewal Failure on Monthly Subscription

Hi Team, Please assist with investigating a VPN license auto-renewal issue for the following user: * Name: Jacob * Ticket Number: 1507421459 * User ID :061.000.000.009 * Category: Booster VPN / Subscription & License Auto-Renewal

Domain Renewal Required – aibubble.io

Hello Anoop, Please find the screenshot below for reference. It appears that the aibubble.io domain has expired. Screenshot: https://prnt.sc/ZM_6QEcaGGtz Domain: http://aibubble.io/ Kindly check and renew the domain at the earliest. Thank you

Domain Renewal Required – aibubble.io

Hello Anoop, Please find the screenshot below for reference. It appears that the aibubble.io domain has expired. Screenshot: https://prnt.sc/ZM_6QEcaGGtz Domain: http://aibubble.io/ Kindly check and renew the domain at the earliest. Thank you

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Good Morning Dietmar, Any update on the below email dated Aug 06, so that we can move forward with our next course of action. Warm Regards, Abigail Smith Associate – Billing Office O: 315.231.6666 E: abigail@sunsoftny.com A: #100 Church Str

[Sun Soft Inc] Re: Urgent Update Required – Global Bank Payout Request Form

##- Please type your reply above this line -## Your request (202529955) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 10:55 EDT Hello, Thank you for getting in

Re: [Sun Soft Inc] Re: Urgent Update Required – Global Bank Payout Request Form

Thank you From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Monday, August 10, 2026 at 10:07 AM To: Matt Ferk <Matt.Ferk@booster.eco> Cc: David <david@sunsoftny.com>, QAG Team - Sun Soft Inc <qag@sunsoftny.com>, Marko Kest

Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi team, Thanks for the workflow documentation - the registration, onboarding, and merchant/affiliate flow sections are clear and detailed. To be ready to start testing, I still need the following: 1. A consolidated Pro vs. Pro+ feature matrix (ev

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 10:08 EDT Hi, The requested changes hav

[Sun Soft Inc] Re: temporary login plugin staging

##- Please type your reply above this line -## Your request (202529961) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 10:08 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Urgent Update Required – Global Bank Payout Request Form

##- Please type your reply above this line -## Your request (202529955) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 10:07 EDT Hi, Kindly check the updates,

temporary login plugin staging

Hi @Support Team - Sun Soft Inc Please install this plugin on the staging server: https://wordpress.org/plugins/temporary-login-without-password/ Üdvözlettel / Kind regards, Ringhoffer István

[Sun Soft Inc] Re: Member Username and Email Correction

##- Please type your reply above this line -## Your request (202529960) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 08:54 EDT Hi, Kindly check these update

Re: [Sun Soft Inc] Re: Member Username and Email Correction

Hi Team, Just noticed that the alternate email is showing the incorrect email address "wdulchie04@gmail.com", pls check and update it to wdulcie04@gmail.com and kindly update the member name from Dulchie to Dulcie Dulchie Thanks Again Partner In

[Sun Soft Inc] Re: Member Username and Email Correction

##- Please type your reply above this line -## Your request (202529960) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 07:39 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: System Error – Partner Card Update Search Function Not Displaying Partner Names

##- Please type your reply above this line -## Your request (202529958) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 07:39 EDT Hi, Thank you for your reques

Re: Booster Companion Mobile App

Hello Hazel, Thank you for sharing the updated report and confirming the fixes. Please find the latest updated version of the Booster Companion App. In this build: * Issues #21 and #23 have been fixed. * The Text Chat functionality

Re: Booster Companion Mobile App

Hello Hazel, Please find the new updated version of Booster companion app with fixed item 21 & 23 also, we have implemted the text chat for companion. Also credit system has been implemented. Link: https://expo.dev/artifacts/eas/UugLlYP8nEn5E3H37Utf

Re: Booster Companion Mobile App

Hello Hazel, Please find the new updated version of Booster companion app. QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Tea

Re: Booster Companion Mobile App

Hello Hazel, Please QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team Reinvent Innovation New York, USA On Aug 5, 2

Member Username and Email Correction

Hi Team, Kindly change the member Username from DulchieWangi to DulcieWangi and the email corrected to wdulcie04@gmail.com wdulchie04@gmail.com----INCORRECT EMAIL Thanks for your Support Partner In Success Anoop Lal Project Manager - Sales an

RE: [Sun Soft Inc] Re: Donation to VETO

Hi, Thank you. Unfortunately, you ignored my most important point, that the VETO donation needs to be less visible and less “inyourface” than the normal payout. 1. Container backgroung must be lighter. Even lighter as the one for the Available B

[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 04:38 EDT Hi, Thank you for your feedba

[Sun Soft Inc] Re: Request to Review and Correct Customer Referrals – Kelly Halima Haydar Perez

##- Please type your reply above this line -## Your request (202529957) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 04:36 EDT Hi, Thank you for your reques

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 04:09 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Request to Correct Payout Records and Remove Incorrect Payout Request

##- Please type your reply above this line -## Your request (202529959) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 04:08 EDT Hi, Kindly check the updates,

Request to Correct Payout Records and Remove Incorrect Payout Request

Hi Team, As you are aware, for a long time we had an issue where payout requests submitted through Stripe were not processing successfully. This issue has now been fixed, and Stripe payouts are working correctly. However, while the Stripe payout sys

Last chance: $100 off Connect 2026

Agents Week is a wrap - here are all the launches, and your code before it expires today Agents Week is a wrap - here's every launch, and your code before it expires Sunday Agents Week Sunday, Aug 9, 2026 That's a wrap on Agents Week. Thank yo

AI Web Builder – First Cut Delivery (FCD)

Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkthro

AI Web Builder – First Cut Delivery (FCD)

Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkthro

AI Web Builder – First Cut Delivery (FCD)

Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkthro

AI Web Builder – First Cut Delivery (FCD)

Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkth

AI Web Builder – First Cut Delivery (FCD)

Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkth

System Error – Partner Card Update Search Function Not Displaying Partner Names

Dear Team, We are experiencing a system issue within the Netsoft employee portal under the user account raulale02. The issue occurs when navigating to: Team → Partner Card Update When attempting to enter or search for a Partner in the Partner

Request to Review and Correct Customer Referrals – Kelly Halima Haydar Perez

Dear Team, We are requesting your assistance in reviewing the referral structure associated with Kelly Halima Haydar Perez, Client ID 599948. Kelly was previously registered as a Partner, and during that time, she had active customers directly enrol

RE: [Sun Soft Inc] Re: Donation to VETO

Hi, Please adapt the user side wallet page according to attached design. Please be very exact with the proportions and sizes, because it is important to leave the payout part more proeminent and the donation just a smaller optional. Thanks, Laszlo

Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates

Hi Team, As you know, we are currently in the process of improving the Affiliate Back Office by implementing Academy videos, the Journey to Success, and several other enhancements. As part of these improvements, we would also like to simplify the navig

Urgent Update Required – Global Bank Payout Request Form

Hi Team, We have encountered major issues with members requesting payouts to their bank accounts due to the fact that different countries require different banking information. As we continue building the Bank Payout Request functionality, we need t

[Sun Soft Inc] Re: CRC Profile Creation Issue – First and Last Names Concatenated

##- Please type your reply above this line -## Your request (202529953) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 09:31 EDT Hi, Thank you for your request

[Sun Soft Inc] Re: Unable to process payer with crypto -pplease help

##- Please type your reply above this line -## Your request (202529954) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 09:13 EDT Hello, Please ensure that your w

Unable to process payer with crypto -pplease help

Hi, We have a request for a crypto payout, but when I tried to process the payment, I received the message shown below. I can see that we currently have approximately $9,000 in our account balance, but it appears that none of it is available in USDT

[Sun Soft Inc] Re: Urgent: Registration Link Issue in Booster.eco App

##- Please type your reply above this line -## Your request (202529921) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 07:45 EDT Hi, We have updated the referr

[Sun Soft Inc] Re: Required Crown and Cruise Point Deductions

##- Please type your reply above this line -## Your request (202529952) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 04:04 EDT Hi, Thank you for your request

[Sun Soft Inc] Re: Issue on the My pruvchase page isnside the booster shopper platform

##- Please type your reply above this line -## Your request (202529951) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 02:58 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Booster VPN account.

##- Please type your reply above this line -## Your request (202529950) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 02:57 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 16:25 EDT Hello Matthew, Thank you for you

CRC Profile Creation Issue – First and Last Names Concatenated

Hello Team, We identified an issue with the automatic profile-creation process between Momentum Network and CRC. When a new Partner or customer registers with Momentum and their corresponding CRC profile is created, certain names are being transferr

Required Crown and Cruise Point Deductions

Hello Team, Please process the following Crown and Cruise point deductions resulting from confirmed chargebacks: 1. Julio C. Fernandez — ID 737933 * Deduct 2 Crown points. * Deduct 300 Cruise points. * Reason: Charge

Re: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

Required Corrections to My Profile, Payment, and Credit Analysis Hello, Thank you for completing the deployment. After reviewing the implementation, we identified several items that require correction. Please implement the following changes: 1. M

Issue on the My pruvchase page isnside the booster shopper platform

Hi Team, We found a few inconsistencies in the Shopper section of the Booster.eco website (Back Office) that should be corrected. 1. Incorrect Tab Name If a member logs into the Booster.eco Shopper Back Office and clicks on My Purchases (see th

Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Booster VPN account.

Hi Team, Please check the following case: Username: Janice ID: 001.000.000.040 Ticket Number: 1941562610 Issue Summary: The user is experiencing connection issues with Booster VPN on her HP computer, although the subscription is active and working on

Event Management System Design and function update.

Hi Team, As discussed previously, the current Event Management System is not functioning properly, particularly regarding: * Attendee check-in * Ticket redemption * Receiving tickets * Assigning tickets * Finding tickets T

[Sun Soft Inc] Re: MAC Dashboard Redesign Request

##- Please type your reply above this line -## Your request (202529774) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 11:16 EDT Hi, Thank you for your confirm

[Sun Soft Inc] Re: Spell & icon mistake on the My prucase page.

##- Please type your reply above this line -## Your request (202529948) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 10:46 EDT Hi, We have successfully imple

[Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements

##- Please type your reply above this line -## Your request (202529828) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 10:43 EDT Hi, Thank you for your confirm

[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 10:19 EDT Hi, Thank you for your confirm

Fwd: Request for Quotation – Social Login Integration

FYI Cheerfully Yours! David B. Cyrus Senior Vice President Customer Success & Revenue Intelligence D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A:#100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the

Re: Request for Quotation – Social Login Integration

Steve, Please proceed with this CR immediately. Cheerfully Yours! David B. Cyrus Senior Vice President Customer Success & Revenue Intelligence D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A:#100 Church Street 8th Floor,

Re: My Purchases Page – Booster Academy Video, Q&A & Terms & Conditions

Hi Team, As discussed previously, the current Event Management System is not functioning properly, particularly regarding: * Attendee check-in * Ticket redemption * Receiving tickets * Assigning tickets * Finding tickets T

Spell & icon mistake on the My prucase page.

Hi Team, There are three items we noticed on the My Purchases page that need to be updated: 1. Replace the Page Icon The My Purchases page is currently using the same icon as the My Subscriptions page. Please replace it with the new shopping b

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 09:14 EDT Hi, We have updated the BP sta

Please Submit All Pro & Pro+ Documentation and Functionality to Hazel

Hi Team, As we move into the testing and launch preparation phase, I'd like everyone involved in development to please compile and submit all information related to Affiliate Pro and Pro+ directly to Hazel, as she will be taking ownership of this project

Re: September Launch Items

Hi Team, As long as all of the core buttons and functionality are fully operational across the web dashboard, mobile dashboard, and mobile app, we are comfortable proceeding with the launch. The key functionality we need confirmed includes: * Cus

[Sun Soft Inc] Re: Ticket #1580537208 – Username: fergusta - User ID: 001.000.003.332 – BTEC Token Balance Desync / Available Tokens Showing 0

##- Please type your reply above this line -## Your request (202529931) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 08:26 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket # 2118540887 – Username: queenazinwi - USER ID: 001.000.003.121 – Request: Urgent Career Level Sync & Old Wallet Residual Balance Sweep

##- Please type your reply above this line -## Your request (202529929) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 07:48 EDT Hi, We have reviewed the repor

[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket 1326869499 | yakwar | ID 001.000.002.879 | Missing $1,000 BTEC Investment

##- Please type your reply above this line -## Your request (202529943) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 07:48 EDT Hi, Kindly check the updates,

Re: First list of issues

Hi Dietmar, As requested by our Support Team, we kindly ask you to provide the details below so that we can address the reported issues as our first step. Once we have reviewed the information, we will schedule a Zoom meeting to go through the findi

RE: [Sun Soft Inc] Re: Donation to VETO

Hi, On No.4: please at least do a manual update so the current BP statuses are accurate, even if they won’t be updated in the future. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße

Re: [Sun Soft Inc] Re: Token query

On 7.8.2026 10:34 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529945) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc)

[Sun Soft Inc] Re: URGENT: Cruise Up Contest Point Synchronization Error and Conversion Logic

##- Please type your reply above this line -## Your request (202529940) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 06:05 EDT Hi, Thank you for your feedbac

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 06:04 EDT Hi, We have updated the address

[Sun Soft Inc] Re: Ticket: 259897330 – User: alokanmargret1 – ID: 001.000.005.775 – BTEC tokens missing after $2000 payment

##- Please type your reply above this line -## Your request (202529933) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 06:04 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Token query

##- Please type your reply above this line -## Your request (202529945) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 05:34 EDT Hi, Kindly check the updates,

Token query

Hi team; Can you look into the following member token query: I have purchased the NFT $400 on 03/08.This is a gift voucher made by May 9th. Please give me a total of 6315 tokens for P2. 4210 tokens are missing. voucher No.K3V7M4IJFE Regards

[Sun Soft Inc] Re: Request to Reverse Cancellation and Reactivate Recurring Subscription

##- Please type your reply above this line -## Your request (202529938) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 04:09 EDT Hi, Thank you for your request.

RE: [Sun Soft Inc] Re: Donation to VETO

Hi, Please use comma AND space, exactly like in my examples: * Ellmenreichstrasse 35, 95305, Kulmbach, Deutschland * Alt-Moabit 82, 06692, Zeitz, Deutschland Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strateg

[Sun Soft Inc] Re: Ticket: 699642960 – User: joellambert – ID: 001.000.000.020 – Non-profit registration link and fee structure inquiry

##- Please type your reply above this line -## Your request (202529939) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:21 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Ticket: 28062720 – User: nbbasolutionz – ID: 011.000.000.633 – Persistent form error when submitting new support tickets

##- Please type your reply above this line -## Your request (202529942) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:21 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:10 EDT Hi, We have implemented the re

[Sun Soft Inc] Re: Fw: Booster International Corp: [Reminder] Register your apps and signing keys to meet Android developer verification requirements before Sep 30, 2026

##- Please type your reply above this line -## Your request (202529934) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:09 EDT Hi, Thank you for the reminder

[Sun Soft Inc] Re: Ticket: 1572920918 – User: BEST2025 – ID: 032.000.000.009 – User unable to process bank transfer to Belgium

##- Please type your reply above this line -## Your request (202529932) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:06 EDT Hi, We have investigated the r

[Sun Soft Inc] Re: Ticket # 2003490983 – Username: wealthbuilder - USER ID: 001.000.000.237 – Request: Audit Missing SVC and CP Commission Payouts (Larry Mayhew)

##- Please type your reply above this line -## Your request (202529930) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:05 EDT Hi, We have verified the repor

[Sun Soft Inc] Re: Registration websitepage cut off

##- Please type your reply above this line -## Your request (202529923) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 01:15 EDT Hello, Thank you for getting i

Re: [Sun Soft Inc] Re: Ticket 1326869499 | yakwar | ID 001.000.002.879 | Missing $1,000 BTEC Investment

Hi Team, Could you please assist us with further clarification on this case? * Username: yakwar * User ID: 001.000.002.879 * Ticket Number: 1326869499 Could you confirm if the Supercharged Month mentioned by the user refers to the mon

Ticket: 28062720 – User: nbbasolutionz – ID: 011.000.000.633 – Persistent form error when submitting new support tickets

Hi Team, Please check the following case: Username: nbbasolutionz ID: 011.000.000.633 Ticket Number: 28062720 Issue Summary: The user reports a recurring issue where the error message "Please complete all mandatory fields before proceeding" keeps po

Fwd: First list of issues

FYI Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarded message: From: dietmar@wenuraswitzerland.com Date: August 6, 2026 at 5:35:14 PM EDT To: David C <david@sunsoftny.com>, Support <supp

URGENT: Cruise Up Contest Point Synchronization Error and Conversion Logic

Dear Team, We are experiencing a critical synchronization issue between the Netsoft admin dashboard and the Cruise Up Contest leaderboard displayed in the members’ back offices. Affected member: Name: Jariannette Melendez Member ID: 936168 Cu

Re: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)

Hello Dietmar, I hope you are doing well. We would appreciate it if you could provide us with an update regarding the matter below. It is quite unusual for an account to remain activated without a defined timeline or further communication. As of

Ticket: 699642960 – User: joellambert – ID: 001.000.000.020 – Non-profit registration link and fee structure inquiry

Hi Team, Please check the following case: Username: joellambert ID: 001.000.000.020 Ticket Number: 699642960 Issue Summary: The user wants to register non-profit organizations on the platform but cannot find a specific link for non-profit sign-ups.

Request to Reverse Cancellation and Reactivate Recurring Subscription

Dear Team, Please assist us with reversing the cancellation of the following account: Customer name: Maria Garcia Email address: mregla.garcia@gmail.com Customer ID: 347819 Cancellation date: August 6, 2026 Recorded expiration date: August 7, 20

RE: [Sun Soft Inc] Re: Donation to VETO

Hi, Looks awesome! Please just put commas in the address field between street/pc/city/country in the export, so * Ellmenreichstrasse 35, 95305, Kulmbach, Deutschland * Alt-Moabit 82, 06692, Zeitz, Deutschland Thanks, Laszlo Mit

Re: [Sun Soft Inc] Re: MAC Dashboard Redesign Request

Confirmed El mié, 29 jul 2026 a la(s) 4:09 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529774) has been updated. To add additional comments, reply to t

Re: [Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements

Confirmed El jue, 6 ago 2026 a la(s) 10:55 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529828) has been updated. To add additional comments, reply to t

Re: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

Confirmed El jue, 6 ago 2026 a la(s) 10:02 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to t

Fw: Booster International Corp: [Reminder] Register your apps and signing keys to meet Android developer verification requirements before Sep 30, 2026

Get Outlook for iOS ________________________________ From: Google Play <googleplay-noreply@google.com> Sent: Thursday, 06 August 2026 12:43:04 To: mattferk1@gmail.com <mattferk1@gmail.com> Subject: Booster International Corp: [Reminder] Register

Ticket: 259897330 – User: alokanmargret1 – ID: 001.000.005.775 – BTEC tokens missing after $2000 payment

Hi Team, Please check the following case: Username: alokanmargret1 ID: 001.000.005.775 Ticket Number: 259897330 Issue Summary: The user reported that no BTEC tokens are reflecting on her dashboard after making a payment of $2,000 on July 7. Request

Re: Booster Companion Mobile App

Hi, Thank you for your email. For the initial release, I'd like to keep the implementation simple. Rather than using a message count, let's implement a credit-based system, where each user's available credits are capped at approximately 50% of their su

Re: Booster Eco Mobile App – Upcoming Version

Hi Team, Thank you for the continued work on the platform. Over the next 48 hours, I'll be working through several open items that we want to address. At the same time, please continue validating that all existing modules on the platform are functionin

Booster Eco Mobile App – Upcoming Version

Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ

Booster Eco Mobile App – Upcoming Version

Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ

Booster Eco Mobile App – Upcoming Version

Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ

Booster Eco Mobile App – Upcoming Version

Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ

Re: [Sun Soft Inc] Re: Registration websitepage cut off

Thanks! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, August 6, 2026 6:01 AM To: Hazel Del Fierro <hazel.delfierro@booster.eco> Cc: QAG Team - Sun Soft Inc <qag@sunsoftny.com>; B

Booster Eco Mobile App – Upcoming Version

Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ

Booster Eco Mobile App – Upcoming Version

Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ

Ticket: 1572920918 – User: BEST2025 – ID: 032.000.000.009 – User unable to process bank transfer to Belgium

Hi Team, Please check the following case: Username: BEST2025 ID: 032.000.000.009 Ticket Number: 1572920918 Issue Summary: The user is facing issues when attempting to complete a wallet-to-bank transfer to a Belgian bank account. Entering the account

You're invited to Cloudflare Connect 2026

Three days to learn, connect, and build - October 19-21 at Moscone West, San Francisco (Plus: $100 off) You're invited to Cloudflare Connect 2026 Join thousands of developers, architects, and security leaders from October 19-21 at Moscone West in

Ticket #1580537208 – Username: fergusta - User ID: 001.000.003.332 – BTEC Token Balance Desync / Available Tokens Showing 0

Hi Team, Please assist with a token balance sync issue for the following user: Username: fergusta Name: Fergus Akwar Email: fergus_ta@yahoo.com Ticket Number: 1580537208 User ID: 001.000.003.332 Category: BTEC / Token Staking / Balance Sync Date R

Ticket # 2003490983 – Username: wealthbuilder - USER ID: 001.000.000.237 – Request: Audit Missing SVC and CP Commission Payouts (Larry Mayhew)

Hi Team, Please assist with a commission and tree structure audit for the following user: Username: wealthbuilder Ticket Number: 2003490983 User ID: 001.000.000.237 Category: Payment Issue / Commission Audit Date Reported: 08/06/2026 Issue / Requ

Ticket # 2118540887 – Username: queenazinwi - USER ID: 001.000.003.121 – Request: Urgent Career Level Sync & Old Wallet Residual Balance Sweep

Hi Team, Please assist with a data sync request for the following user: Username: queenazinwi Ticket Number: 2118540887 User ID: 001.000.003.121 Category: Account Bug / Data Sync / Wallet Date Reported: 08/06/2026 Issue / Request Details: 1.

Re: [Sun Soft Inc] Re: Urgent: Registration Link Issue in Booster.eco App

Hi! Sorry, I'm not sure if I fully understand the two additional questions, but here are my answers. I've also included a more detailed explanation below to help clear up any confusion. Question 1 When a user taps a referral link, it will first c

[Sun Soft Inc] Re: MAC Dashboard Redesign Request

##- Please type your reply above this line -## Your request (202529774) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 10:57 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements

##- Please type your reply above this line -## Your request (202529828) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 10:55 EDT Hi, Thank you for your request

[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements

##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 10:02 EDT Hi, Thank you for your request

Re: Booster Companion Mobile App

Hello Matthew, Thank you for your email. We can proceed with implementing the Text Chat module for Companion. Before we begin, we would like to clarify how the existing usage limits should apply to text chat. Currently, Companion usage is limited ba

[Sun Soft Inc] Re: World cup NFT distribution

##- Please type your reply above this line -## Your request (202529907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 07:06 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Registration websitepage cut off

##- Please type your reply above this line -## Your request (202529923) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 07:01 EDT Hi, Thank you for reaching out a

[Sun Soft Inc] Re: Donation to VETO

##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 06:38 EDT Hi, Please find the updates re

Re: [Sun Soft Inc] Re: World cup NFT distribution

Hi team; ayak461503 has added their metamask to their Back office can you please distribute any owing NFT's and tokens. Regards Saima On 6.8.2026 06:14 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this

[Sun Soft Inc] Re: Urgent: Remove Previous Profile and Create New Enrollment – Ricky De Bora De Los Santos

##- Please type your reply above this line -## Your request (202529927) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 06:10 EDT Hi, Thank you for your request

[Sun Soft Inc] Re: Bug Report - Ticket#266214768 - User: coins - ID: 001.000.005.923 - Phone Number Formatting Discrepancy on Local Merchant Page (User/Merchant Issue)

##- Please type your reply above this line -## Your request (202529917) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 06:09 EDT Hi, We have verified the repor

[Sun Soft Inc] Re: Urgent: BTEC Purchase and Staking Issues After Security Update

##- Please type your reply above this line -## Your request (202529919) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 06:08 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Ticket#1011291235 - Username: jboneonce - (ID: 001.000.005.931) - Subject: Bug / Data Sync Investigation - Staked Tokens Not Displaying for User J...

##- Please type your reply above this line -## Your request (202529922) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 04:10 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Urgent: Registration Link Issue in Booster.eco App

##- Please type your reply above this line -## Your request (202529921) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 03:32 EDT Hi, Thank you for highlighting

[Sun Soft Inc] Re: Ticket: 908213448 – User: MarleyEPI8 – ID: 031.000.000.003 – User reported misspelled last name for Eric Lofholm on workshop recordings and request...

##- Please type your reply above this line -## Your request (202529920) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 03:31 EDT Hi, Kindly check the updates.

[Sun Soft Inc] Re: ncorrect Power Shopper Subscription Price Displayed in Shopper Platform

##- Please type your reply above this line -## Your request (202529918) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 03:30 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Account Conversion Request – Yaiselys Darias (ID 455786)

##- Please type your reply above this line -## Your request (202529924) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 02:22 EDT Hi, Thank you for your request

[Sun Soft Inc] Re: Andre Cobbs

##- Please type your reply above this line -## Your request (202529928) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 02:01 EDT Hello, Thank you for your requ

[Sun Soft Inc] Re: URGENT- Stripe payments not working.

##- Please type your reply above this line -## Your request (202529905) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:55 EDT Hi, Kindly check the updates,

[Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning

##- Please type your reply above this line -## Your request (202529806) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:48 EDT Hi, Thank you for the confirma

[Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service

##- Please type your reply above this line -## Your request (202529781) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:48 EDT This request was closed and merged

[Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning

##- Please type your reply above this line -## Your request (202529806) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:48 EDT Request #202529781 "Required Redesi

[Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service

##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:47 EDT Hi, Thank you for the confirma

[Sun Soft Inc] Re: World cup NFT distribution

##- Please type your reply above this line -## Your request (202529907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:14 EDT Hello, Thank you for getting i

Re: Booster Companion Mobile App

Hi team! Thanks for sending the new APK. Attached is a report confirming the fixed bugs as well as new findings. Quick summary: Issues #21 (name pre-fill) and #23 (avatar not updating) are both confirmed fixed. While retesting #23, we did notice one

Andre Cobbs

Hi team! Please update Andre Cobbs to OLDAndreCobbs. He is returning back to us but it's been over our allotted time for him to keep the old username. Thank you! Information About Brokers Services Consumer Protection Notice Ashley Sotomayor

Urgent: Remove Previous Profile and Create New Enrollment – Ricky De Bora De Los Santos

Hi, The following customer was previously enrolled in our system and completed a new enrollment today, August 5, 2026: Name: Ricky De Bora De Los Santos Email: rickydebora4@gmail.com New Sponsor ID: 281837 New Enrollment Payment: $149.99 Pleas

Re: [Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service

Confirmed El mié, 5 ago 2026 a la(s) 3:12 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to th

Re: [Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service

Confirmed El mié, 5 ago 2026 a la(s) 7:02 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529781) has been updated. To add additional comments, reply to th

Re: [Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning

Confirmed El mié, 5 ago 2026 a la(s) 7:57 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529806) has been updated. To add additional comments, reply to th

Account Conversion Request – Yaiselys Darias (ID 455786)

Dear Team, Please convert the account of Yaiselys Darias (ID 455786) from a Partner account to a Customer account. Additionally, please: ● Set the account status to Active. ● Enable the recurring subscription in the amount of $99.99. ● Sche

Registration websitepage cut off

Hi team, I registered to Booster eco today and when I completed my registration here: https://affiliate.booster.eco/user/usertype the web page seems to be cut off, please see screenshot attached. I completed the process on my MacBook pro in Safari.

Re: [Sun Soft Inc] Re: World cup NFT distribution

Thank you On 5.8.2026 12:01 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc

Ticket#1011291235 - Username: jboneonce - (ID: 001.000.005.931) - Subject: Bug / Data Sync Investigation - Staked Tokens Not Displaying for User Joe Bullock

Hi Team, Please investigate a potential database/Web3 syncing issue regarding missing staked tokens for a user. * UserName: jboneonce * Name: Joe Bullock * User ID: 001.000.005.931 * Email / Username: jbone.once@gmail.com / jboneonce

Urgent: Registration Link Issue in Booster.eco App

We have noticed a major issue in the new Booster.eco App. When members click on the Gear icon, they can access their referral links, but currently the only available link is the Shopper App registration link. This is a major issue because members ar

Ticket: 908213448 – User: MarleyEPI8 – ID: 031.000.000.003 – User reported misspelled last name for Eric Lofholm on workshop recordings and requested August Kickoff recording update.

Hi Team, Please check the following case: * Username: MarleyEPI8 * ID: 031.000.000.003 * Ticket Number: 908213448 * Issue Summary: The user reported that Eric Lofholm's last name is incorrectly spelled across 3 workshop recordings.

netsoft.ny, see amberlin91396, faith_gail28 and more in your feed

New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny

Urgent: BTEC Purchase and Staking Issues After Security Update

Hi Team! Since the recent security update, we have identified two major issues with BTEC purchases and staking. 1. Delayed BTEC Token Availability When someone purchases BTEC tokens, it is now taking approximately 48 hours before the tokens becom

Re: [Sun Soft Inc] Re: URGENT- Stripe payments not working. _ PROPOSED SOLUTION

Hi Team, I have tested this multiple times and waited more than 5 minutes each time, which is the expiration period for the OTP code. Unfortunately, I am still not receiving the OTP. Based on your previous feedback, it seems this may be related