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Outlook emails captured from n8n for later review.
Halloween costumes for your whole crew 🎃
Plus, find your movie alter ego and try on Halloween makeup.
ChatGPT <noreply@email.openai.com>
Oct 31, 2026, 1:44 PM
New[Sun Soft Inc] Re: Website Updates: Capitalization, Scroll Animations, and Ecosystem Card Numbering
##- Please type your reply above this line -## Your request (202530989) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 08:55 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 31, 2026, 12:55 PM
New[Sun Soft Inc] Re: URGENT PRIORITY — New Momentum Network Website Must Be Live Tomorrow
##- Please type your reply above this line -## Your request (202530978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 08:40 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 31, 2026, 12:40 PM
NewRe: Question
Dear Luca, Yes, we can add this feature. Most of the required functionality is already available in our system, including consultant referral links, customer registration, payment processing, and home delivery. With this feature, a consultant can se
QAG <qag@sunsoftny.com>
Oct 31, 2026, 10:52 AM
NewRe: Question
Dear Luca, Yes, we can add this feature. Most of the required functionality is already available in our system, including consultant referral links, customer registration, payment processing, and home delivery. With this feature, a consultant can se
QAG <qag@sunsoftny.com>
Oct 31, 2026, 10:51 AM
NewRe: Question
Dear Luca, The system does not offer this as a ready-made function today, but we can add it, and most of what it needs is already in place: the consultant's personal link, customer registration, payment and home delivery. The consultant would choose the p
QAG <qag@sunsoftny.com>
Oct 31, 2026, 10:50 AM
NewRe: Question
Dear Luca, The system does not offer this as a ready-made function today, but we can add it, and most of what it needs is already in place: the consultant's personal link, customer registration, payment and home delivery. The consultant would choose the p
QAG <qag@sunsoftny.com>
Oct 31, 2026, 10:49 AM
New[Sun Soft Inc] Re: Urgent: Invitation Pop-ups — Separate Eligibility for Business Directors and Executive Business Directors
##- Please type your reply above this line -## Your request (202530980) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 06:07 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 31, 2026, 10:07 AM
New[Sun Soft Inc] Re: Required SMS Compliance Content for the New Momentum Network Website – English and Spanish
##- Please type your reply above this line -## Your request (202530988) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 05:46 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 31, 2026, 9:46 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: ayako4615 2. Email: ayako4615@gmail.com 3. New Rank: Royal Penguine 4. Date:
GNG Community <noreply@gng.community>
Oct 31, 2026, 7:44 AM
New[Sun Soft Inc] Re: CRITICAL - Affiliate Pro Purchase Flow – Required UX and Payment Updates
##- Please type your reply above this line -## Your request (202530975) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 03:27 EDT Hi, As a follow-up to our previ
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 31, 2026, 7:27 AM
New[Sun Soft Inc] Re: Implement Goal Simulator in the Current Momentum Network Back Office
##- Please type your reply above this line -## Your request (202530979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 02:53 EDT Hi, Thank you for the approval.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 31, 2026, 6:53 AM
New[Sun Soft Inc] Re: CRITICAL - Affiliate Pro Purchase Flow – Required UX and Payment Updates
##- Please type your reply above this line -## Your request (202530975) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 01:27 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 31, 2026, 5:27 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 31, 2026, 00:30 EDT Hi Bric, No problem, and your n
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 31, 2026, 4:31 AM
NewWebsite Updates: Capitalization, Scroll Animations, and Ecosystem Card Numbering
Hi Team, Please make the following updates throughout www.momentumnetwork.net, covering both the English and Spanish versions. 1. Correct Capitalization Throughout the Website Please review all pages and correct the capitalization of headings, se
Momentum Network <support@momentumnetwork.net>
Oct 30, 2026, 11:00 PM
NewRequired SMS Compliance Content for the New Momentum Network Website – English and Spanish
Hi Team, Please ensure that the new Momentum Network website includes all SMS disclosures and consent functionality implemented on our current website under ticket #202530877, including the latest corrections you confirmed on October 29. These requi
Momentum Network <support@momentumnetwork.net>
Oct 30, 2026, 10:57 PM
NewRe: [Sun Soft Inc] Re: Implement Goal Simulator in the Current Momentum Network Back Office
Confirmed El vie, 30 oct 2026 a la(s) 11:38 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530979) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Oct 30, 2026, 10:36 PM
NewRe: Gentle Follow-Up – Database Dump and Twilio Account Access
Hello Valentina, While we are still awaiting feedback from our data migration team regarding the shared file, we would like to check one additional possibility. Would it be possible to obtain a complete database dump from your current software, Ston
QAG <qag@sunsoftny.com>
Oct 30, 2026, 10:09 PM
NewRe: Gentle Follow-Up – Database Dump and Twilio Account Access
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Oct 29, 2026, at 18:48, QAG <qag@sunsoftny.com> wrote: Hello Valentina, Thank you for your em
QAG <qag@sunsoftny.com>
Oct 30, 2026, 10:06 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, One small correction to point 3 of my last email. I mixed up the Contact Finder reveal costs with the Lead Marketplace price, so please use this version instead: 3. Credits per lead Thank you for confirming the 10 credits per Marke
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 30, 2026, 8:48 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, A quick follow-up to my previous email. After talking with Hazel, I understand now that the Lead Marketplace and Contact Finder are separate, and that the Lead Marketplace is still hidden, which is why we couldn't see the leads we loaded. I'
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 30, 2026, 8:39 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi Team, Thank you for the update. We reviewed the Marketplace from Hazel Del Fierro's account (Affiliate Pro unlocked) and found some points that need clarification before we can complete the test. 1. Where members buy the loaded leads * Lea
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 30, 2026, 8:15 PM
NewLess tool-switching. More getting things done.
See five built-in ClickUp features in action in our November 4 demo. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 30, 2026, 5:01 PM
New[Sun Soft Inc] Re: November 1 Launch – Final Development Updates & Outstanding Items
##- Please type your reply above this line -## Your request (202530987) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 12:17 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 4:17 PM
NewRe: [Sun Soft Inc] Re: URGENT PRIORITY — New Momentum Network Website Must Be Live Tomorrow
Hi Team, Thank you for deploying the new Momentum Network website. Please remove all the following elements highlighted in the attached screenshots: * The “DEMO” section and its description. * The “Demonstration content — not real testim
Momentum Network <support@momentumnetwork.net>
Oct 30, 2026, 4:12 PM
NewNEW PROJECT- BOOSTER 2.0 CREDIT based Platform
Steve, Kindly proceed with the Booster2.0 credit based platform with merchant onboarding widget and affiliate Pro+ intelligence layer. Let me know if you need anything further to initiate this new project for Booster and we need to complete this on or
David C <david@sunsoftny.com>
Oct 30, 2026, 3:51 PM
New[Sun Soft Inc] Re: Implement Goal Simulator in the Current Momentum Network Back Office
##- Please type your reply above this line -## Your request (202530979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 11:38 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 3:38 PM
NewNovember 1 Launch – Final Development Updates & Outstanding Items
Hi Team, As we approach the November 1 launch, I would like to confirm a few outstanding items and make sure everything is aligned across the mobile app and desktop experience. 1. November 1 APK Release * Can you confirm that the latest APK will b
Matt Swanson <matthew.swanson@booster.eco>
Oct 30, 2026, 3:34 PM
New[Sun Soft Inc] Re: URGENT PRIORITY — New Momentum Network Website Must Be Live Tomorrow
##- Please type your reply above this line -## Your request (202530978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 11:32 EDT Hi, Thank you for the request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 3:33 PM
NewRe: [Sun Soft Inc] Re: CRITICAL - Affiliate Pro Purchase Flow – Required UX and Payment Updates
Hi Team, Thank you for the update and for providing the videos. After reviewing the changes, I believe there may have been a miscommunication regarding the intended purchase flow. The existing Affiliate Pro landing page is an essential part of the purc
Matt Swanson <matthew.swanson@booster.eco>
Oct 30, 2026, 3:25 PM
NewTake a look at our entire Fall Release
Five deep dive sessions are now live—check them out. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Plaid <info@email.plaid.com>
Oct 30, 2026, 3:15 PM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: rky1 2. Email: gibson.nanoda@gmail.com 3. New Rank: Royal Penguine 4. Date:
GNG Community <noreply@gng.community>
Oct 30, 2026, 3:00 PM
New[Sun Soft Inc] Re: Renewal Payment Options
##- Please type your reply above this line -## Your request (202530969) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 10:59 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 2:59 PM
NewOurMinistree logos
Terrence McDonough <terrencemcdonough108@gmail.com>
Oct 30, 2026, 2:44 PM
New[Sun Soft Inc] Re: ticket#196545603- username: Aibooster - ID: 061.000.000.098 - Status "Awaiting Migration" & Completion Date Discrepancy
##- Please type your reply above this line -## Your request (202530974) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 10:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 2:41 PM
NewRe: [Sun Soft Inc] Re: Urgent: Invitation Pop-ups — Separate Eligibility for Business Directors and Executive Business Directors
Hi Team, Thank you for the update and for implementing both pop-ups in the staging environment. The content, functionality, eligibility criteria, exclusions, language versions, response tracking, and email notifications all look good. However, th
Momentum Network <support@momentumnetwork.net>
Oct 30, 2026, 2:28 PM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: HOSHI2 2. Email: hoshinotane36.9@gmail.com 3. New Rank: Royal Penguine 4. Da
GNG Community <noreply@gng.community>
Oct 30, 2026, 2:21 PM
NewRe: [Sun Soft Inc] Re: URGENT PRIORITY — New Momentum Network Website Must Be Live Tomorrow
Hi Team, Thank you for the update. The new Momentum Network website is approved. Please proceed with the deployment to our official production domain, www.momentumnetwork.net, immediately. We also approve the estimated 30-minute downtime required
Momentum Network <support@momentumnetwork.net>
Oct 30, 2026, 2:17 PM
New[Sun Soft Inc] Re: staging20
##- Please type your reply above this line -## Your request (202530985) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 10:02 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 2:02 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: paypercut plugin
##- Please type your reply above this line -## Your request (202530898) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 09:53 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 1:53 PM
New[Sun Soft Inc] Re: CRITICAL - Affiliate Pro Purchase Flow – Required UX and Payment Updates
##- Please type your reply above this line -## Your request (202530975) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 09:52 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 1:52 PM
New[Sun Soft Inc] Re: URGENT PRIORITY — New Momentum Network Website Must Be Live Tomorrow
##- Please type your reply above this line -## Your request (202530978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 09:47 EDT Hi, Thank you for the request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 1:47 PM
Newstaging20
Hi @Support Team - Sun Soft Inc I can't access the staging20 website: Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Oct 30, 2026, 1:25 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: paypercut plugin
Hi @Support Team - Sun Soft Inc So, is the live webshop currently running the latest (patched) version of PHP as well? Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont
István Ringhoffer <ringi.teszt@gmail.com>
Oct 30, 2026, 1:22 PM
New[Sun Soft Inc] Re: Remove Saved Card – Customer Hector M Colon Fontanez #727532
##- Please type your reply above this line -## Your request (202530977) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 07:05 EDT Hi, Thank you for the request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 11:05 AM
New[Sun Soft Inc] Re: Urgent: Invitation Pop-ups — Separate Eligibility for Business Directors and Executive Business Directors
##- Please type your reply above this line -## Your request (202530980) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 07:02 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 11:02 AM
New[Sun Soft Inc] Re: Member Subscription Cancellation & Admin Suspension Functionality
##- Please type your reply above this line -## Your request (202530970) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 05:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 9:55 AM
New[Sun Soft Inc] Re: OTP for Mass Payout
##- Please type your reply above this line -## Your request (202530976) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 02:46 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 6:46 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 01:21 EDT Hi Bric, Thank you, and welcome
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 5:21 AM
New[Sun Soft Inc] Re: MAC Platform – Debt Payoff Planner Issue Requiring Correction
##- Please type your reply above this line -## Your request (202530965) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 01:17 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 5:17 AM
New[Sun Soft Inc] Re: MAC Corrections Required — Puerto Rico Addresses and Emergency Fund Setup
##- Please type your reply above this line -## Your request (202530958) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 30, 2026, 01:17 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 30, 2026, 5:17 AM
NewRe: [Sun Soft Inc] Re: Mobile App Development — Progress Update
Hi Team, Thank you for the update. I would like to confirm that all modules and features of the MAC web application have been reviewed and approved. You may proceed with the development and updates of the MAC mobile applications for both iOS and And
Momentum Network <support@momentumnetwork.net>
Oct 30, 2026, 4:49 AM
NewUrgent: Invitation Pop-ups — Separate Eligibility for Business Directors and Executive Business Directors
Hi team, We need to implement the Third Anniversary Dinner and Legacy Magazine photo session invitation pop-ups in the Momentum Network back office as an urgent priority. The two pop-ups must have separate audiences. Executive Business Directors mus
Momentum Network <support@momentumnetwork.net>
Oct 30, 2026, 1:54 AM
NewImplement Goal Simulator in the Current Momentum Network Back Office
Hi Team, Please add a new standalone tab called Goal Simulator to the current Momentum Network partner back office at bo.momentumnetwork.net, immediately next to Resources. In Spanish, the feature should be called Simulador de Metas. Please use this
Momentum Network <support@momentumnetwork.net>
Oct 30, 2026, 1:31 AM
NewURGENT PRIORITY — New Momentum Network Website Must Be Live Tomorrow
Hi Team, This is an urgent priority and must be addressed immediately. Please use the following public website as the exact reference for the new Momentum Network website: https://momentum-optima-plan3.kevin-velazq-7850.chatgpt.site We need th
Momentum Network <support@momentumnetwork.net>
Oct 30, 2026, 12:51 AM
NewYou're invited!
Your ticket to best practices in ClickUp ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 29, 2026, 11:17 PM
NewRemove Saved Card – Customer Hector M Colon Fontanez #727532
Hi team, Please remove the saved card ending in 7113, along with its associated payment profile, from customer Hector M Colon Fontanez’s account, ID 727532. This card belongs to a third party and must no longer be used for this customer’s payments.
Momentum Network <support@momentumnetwork.net>
Oct 29, 2026, 10:51 PM
NewFwd: Gentle Follow-Up – Database Dump and Twilio Account Access
Dear Anna, FYI Thank you. QAG Team Begin forwarded message: From: Valentina Colombo <valentina.colombo@starline-italia.com> Subject: Re: Gentle Follow-Up – Database Dump and Twilio Account Access Date: October 29, 2026 at 11:02:25 EDT T
QAG <qag@sunsoftny.com>
Oct 29, 2026, 10:49 PM
NewRe: Gentle Follow-Up – Database Dump and Twilio Account Access
Hello Valentina, Thank you for your email and for sharing the template file. We will review the file with our data migration team to verify its compatibility with our system and get back to you shortly with our feedback. Thank you for your contin
QAG <qag@sunsoftny.com>
Oct 29, 2026, 10:48 PM
NewFwd: Gentle Follow-Up – Database Dump and Twilio Account Access
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Valentina Colombo <valentina.colombo@starline-italia.com> Subject: Re
QAG <qag@sunsoftny.com>
Oct 29, 2026, 10:48 PM
NewRe: Gentle Follow-Up – Database Dump and Twilio Account Access
Hello Valentina, Thank you for your email and for sharing the template file. We will review the file with our data migration team to verify its compatibility with our system and get back to you shortly with our feedback. Thank you for your contin
QAG <qag@sunsoftny.com>
Oct 29, 2026, 10:46 PM
NewRe: [Sun Soft Inc] Re: MAC Corrections Required — Puerto Rico Addresses and Emergency Fund Setup
Confirmed El jue, 29 oct 2026 a la(s) 11:15 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530958) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Oct 29, 2026, 10:33 PM
NewRe: [Sun Soft Inc] Re: MAC Platform – Debt Payoff Planner Issue Requiring Correction
Confirmed El jue, 29 oct 2026 a la(s) 9:27 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530965) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 29, 2026, 10:32 PM
NewRe: Meetings
Thank you! See you at 10. Kim Sent from my iPhone On Oct 29, 2026, at 5:50 PM, Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com> wrote: Sorry for the confusion. I have added Kim in this email also. Only one meeting tomorrow at 10am ET
Kimberly Milo <merlinjaden@icloud.com>
Oct 29, 2026, 10:15 PM
NewOTP for Mass Payout
Please change the email for OTP codes to chad@callitclosed.com. These codes are currently going to admin@callitclosed.com but I need them to come to me directly because I am the one processing the payouts. -- Chad J. Osborne - President & CEO O:
Chad Osborne <chad@callitclosed.com>
Oct 29, 2026, 10:04 PM
NewRe: Meetings
Sorry for the confusion. I have added Kim in this email also. Only one meeting tomorrow at 10am ET Here is the zoom https://us02web.zoom.us/j/81527935778?pwd=cwcEWF7Q2GrlrMSflmd4Ai11Br2UHr.1 Also sent you an email for kick off in November if you c
Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>
Oct 29, 2026, 9:50 PM
Newakmi
Microsoft Segura Comunicación Hola Qag. Este es un recordatorio de que el Departamento de Finanzas le ha enviado un mensaje cifrado. Detalles a continuación: * 📁 Nombre del Archivo: [SEGURA] 2026 Estado de Cuenta. * 👤 Destinatari
xuq <vtech@palmwineboys.com>
Oct 29, 2026, 8:42 PM
NewFwd: Meetings
FYI Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarded message: From: Terrence McDonough <terrencemcdonough108@gmail.com> Date: October 29, 2026 at 2:27:40 PM EDT To: Connie Moritz - Sunsof
David C <david@sunsoftny.com>
Oct 29, 2026, 7:26 PM
NewYour IconScout subscription will renew soon
This is a friendly reminder that your IconScout subscription for All Access will automatically renew on November 5, 2026. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
IconScout <upcoming-invoice+acct_1HpBw9I0fczfZ965@stripe.com>
Oct 29, 2026, 6:09 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi, Thank you for the admin setup and the loading instructions. I'm taking over the lead loading from Hazel. 1. Lead Marketplace: confirmed by Booster Industries and locations: Matthew has approved these six industries as our starting list, all i
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 29, 2026, 5:23 PM
NewYou're invited!
Your ticket to best practices in ClickUp ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 29, 2026, 5:16 PM
NewFwd: Question
Dear Bro, FYKI Kindly do the needful. Thanks Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manha
David C <david@sunsoftny.com>
Oct 29, 2026, 4:54 PM
New[Sun Soft Inc] Re: Affiliate Pro – Required UI Adjustments and Functionality Fixes
##- Please type your reply above this line -## Your request (202530973) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 12:41 EDT Hi Mathew, Thank you for the de
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 4:42 PM
NewCRITICAL - Affiliate Pro Purchase Flow – Required UX and Payment Updates
Hi Team, We need to make a few adjustments to the Affiliate Pro purchase flow to ensure the experience is seamless and easy for users to understand. 1. Simplify the Purchase Flow The intended flow should be: 1. The user clicks “Buy Affiliate Pro”
Matt Swanson <matthew.swanson@booster.eco>
Oct 29, 2026, 4:32 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: October Token Campaigns
##- Please type your reply above this line -## Your request (202530971) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 12:12 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 4:12 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: October Token Campaigns
Thank you Regards Saima On 29.10.2026 04:04 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530971) has been updated. To add additional comments, reply to this email. Supp
Saima Chaudhury - COO <saima.c@gng.community>
Oct 29, 2026, 4:11 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: October Token Campaigns
##- Please type your reply above this line -## Your request (202530971) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 12:04 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 4:04 PM
New[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 12:04 EDT Hi, Thank you for the update an
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 4:04 PM
Newticket#196545603- username: Aibooster - ID: 061.000.000.098 - Status "Awaiting Migration" & Completion Date Discrepancy
Hi Team, Please assist with an inquiry from user Aibooster (info@aibooster.com.au) regarding FCM migration and stake completion dates: * User Account: info@aibooster.com.au * Issue 1 (Wallet Migration Status): In the FCM secure portal under "OL
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 29, 2026, 4:02 PM
NewPerplexity gives everyone a Personal CFO with Plaid
Helping build trust & give personalized guidance. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Plaid <info@email.plaid.com>
Oct 29, 2026, 3:56 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, Thanks for your reply. We will reply to your questions about Apollo and credit briefly. Please remove the Get - Pro button from the goaffiliatepro website, screenshots attached. It’s too confusing for the affiliates, and even though it ca
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 29, 2026, 3:52 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530940) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 11:35 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 3:35 PM
NewAffiliate Pro – Required UI Adjustments and Functionality Fixes
Hi Team, I need the following adjustments and fixes made to Affiliate Pro. Please review each item carefully and address them accordingly. 1. Dashboard Alignment and Milestones Section Please ensure the dashboard is properly aligned, consistent, and vi
Matt Swanson <matthew.swanson@booster.eco>
Oct 29, 2026, 3:21 PM
New[Sun Soft Inc] Re: MAC Corrections Required — Puerto Rico Addresses and Emergency Fund Setup
##- Please type your reply above this line -## Your request (202530958) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 11:15 EDT Hi, Thank you for providing the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 3:15 PM
NewRe: Gentle Follow-Up – Database Dump and Twilio Account Access
Good afternoon, Please find attached the template file that we can extract from our system to enable you to check whether you can use it to import the data into your system. Thank you Warm Regards Valentina Colombo Executive Assistant General
Valentina Colombo <valentina.colombo@starline-italia.com>
Oct 29, 2026, 3:02 PM
NewRe: [Sun Soft Inc] Re: October Token Campaigns
Hi team; Can we keep the current token campaigns running into November that will the the xtra tokens on the Top Gold and Top Silvr and the Gold bundle, as we work on our seasonal promotion, will be in touch mid November with details. Please keep the c
Saima Chaudhury - COO <saima.c@gng.community>
Oct 29, 2026, 2:24 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel
##- Please type your reply above this line -## Your request (202530897) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 10:05 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 2:05 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 28., Sze, 16:57): ##- Please type your reply above this line -## Your request (202530897) has
István Ringhoffer <ringi.teszt@gmail.com>
Oct 29, 2026, 1:44 PM
New[Sun Soft Inc] Re: Mobile App Development — Progress Update
##- Please type your reply above this line -## Your request (202530964) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 09:31 EDT Hi, Thank you for following up.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 1:31 PM
New[Sun Soft Inc] Re: MAC Platform – Debt Payoff Planner Issue Requiring Correction
##- Please type your reply above this line -## Your request (202530965) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 09:27 EDT Hi, Thank you for providing the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 1:27 PM
New[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 08:52 EDT Hi, Thank you for your detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 12:52 PM
New[Sun Soft Inc] Re: Debt Payoff Planning – Correction to Debt Eligibility and Selection Logic
##- Please type your reply above this line -## Your request (202530927) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 08:38 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 12:38 PM
NewMember Subscription Cancellation & Admin Suspension Functionality
Hi Team, Kindly advise on the correct procedure for suspending or cancelling memberships for members who wish to discontinue their subscriptions. We have noticed that the existing Admin Suspension feature is currently not functioning as intended.
Anoop Lal <k10construct@gmail.com>
Oct 29, 2026, 12:23 PM
NewRenewal Payment Options
Hi Team, Thank you for implementing the Membership Renewal Tab in the back office. We appreciate your continued support. Kindly extend the available renewal payment methods to include Bank Wire Transfer, Cryptocurrency Payments, and ePIN, consistent
Anoop Lal <k10construct@gmail.com>
Oct 29, 2026, 12:15 PM
New[Sun Soft Inc] Re: DreamSaver – UI Spacing, Layout, and Typography Corrections
##- Please type your reply above this line -## Your request (202530932) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 07:09 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 11:09 AM
New[Sun Soft Inc] Re: huf decimal
##- Please type your reply above this line -## Your request (202530968) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 06:41 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 10:41 AM
New[Sun Soft Inc] Re: Ticket#1939351418 - username: fromseedstopines - ID: 971.000.000.517 Subject: [ACCOUNT DELETION] Permanent Account Deletion Request - Anastasia (F...
##- Please type your reply above this line -## Your request (202530952) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 06:40 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 10:40 AM
NewRe: [Sun Soft Inc] Re: huf decimal
Hi Yes, I found the setting in the meantime. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 29., Cs, 11:06): ##- Please type your reply above this line
István Ringhoffer <ringi.teszt@gmail.com>
Oct 29, 2026, 10:39 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
##- Please type your reply above this line -## Your request (202530937) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 06:07 EDT HI, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 10:08 AM
New[Sun Soft Inc] Re: huf decimal
##- Please type your reply above this line -## Your request (202530968) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 06:06 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 10:06 AM
New[Sun Soft Inc] Re: MAC Dashboard – SmartCredit First-Step Setup
##- Please type your reply above this line -## Your request (202530928) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 06:04 EDT Hi, The SmartCredit first-step
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 10:04 AM
New[Sun Soft Inc] Re: MAC – Rename AI Assistant to Synthia
##- Please type your reply above this line -## Your request (202530923) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 06:03 EDT Hi, Thank you for the feedback.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 10:03 AM
Newhuf decimal
Hi @Support Team - Sun Soft Inc Why are decimal places being displayed for HUF? We already configured it once so that decimal places would not be shown for Hungarian forints... Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Oct 29, 2026, 9:07 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 04:35 EDT Hi Hazel, We've set up an admin
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 8:35 AM
NewMillions of assets, one prompt away.
It’s free on every plan, and there’s no API key to set up. Updates specially for you! ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
IconScout <mail@iconscout.com>
Oct 29, 2026, 8:35 AM
New[Sun Soft Inc] Re: Momentum Network Compensation Plan, commission calculation engine, Private Office, Admin Panel, enrollment system, and financial reporting infrastr...
##- Please type your reply above this line -## Your request (202530935) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 04:23 EDT Hello As per your request, we a
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 8:23 AM
New[Sun Soft Inc] Re: Proceed with Implementation — Compensation Plan v3.0, Quick Director, Dreams and Drive Club, and Momentum Infinity Club
##- Please type your reply above this line -## Your request (202530934) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 04:23 EDT dHello As per your request, we
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 8:23 AM
New[Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy
##- Please type your reply above this line -## Your request (202530877) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:58 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 7:58 AM
New[Sun Soft Inc] Re: Sponsor Change Request — Customers 342312, 761365, and 405244
##- Please type your reply above this line -## Your request (202530957) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:58 EDT Hi, Thank you for the request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 7:58 AM
New[Sun Soft Inc] Re: Customer Profile Deletion Request — ID 766126
##- Please type your reply above this line -## Your request (202530956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:57 EDT Hi, Thank you for the request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 7:57 AM
New[Sun Soft Inc] Re: Sponsor Change Request — Customers 434931 and 141698
##- Please type your reply above this line -## Your request (202530955) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:57 EDT Hi, Thank you for the request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 7:57 AM
New[Sun Soft Inc] Re: Urgent: Assistance Identifying Transaction and Responding to Ethoca Fraud Alert — $149.99
##- Please type your reply above this line -## Your request (202530954) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:56 EDT Hi, Thank you for the request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 7:56 AM
New[Sun Soft Inc] Re: Ticket: 304718135 – User: davidnewman – ID: 001.000.000.029 – Unreceived Cashback for personal purchases and network activity
##- Please type your reply above this line -## Your request (202530926) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:23 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 7:23 AM
New[Sun Soft Inc] Re: Mass Payout
##- Please type your reply above this line -## Your request (202530920) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 03:00 EDT HI, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 7:01 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notificat...
##- Please type your reply above this line -## Your request (202530915) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 02:29 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 6:29 AM
New[Sun Soft Inc] Re: Affiliate Pro Super Charge — 10× Career Point Feasibility
##- Please type your reply above this line -## Your request (202530941) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 02:07 EDT Hi, Thank you for your understa
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 6:07 AM
NewMAC Platform – Debt Payoff Planner Issue Requiring Correction
Hi Team, I would like to report an issue with the Debt Payoff Planner service within the Momentum American Credit (MAC) platform. As demonstrated in the attached video, when a user accesses the Debt Payoff Planner and attempts to add a new debt by c
Momentum Network <support@momentumnetwork.net>
Oct 29, 2026, 6:07 AM
New[Sun Soft Inc] Re: Request: Direct MAC Access from Netsoft Admin & Access for Kevin Velázquez
##- Please type your reply above this line -## Your request (202530913) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 02:03 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 6:03 AM
New[Sun Soft Inc] Re: MAC – SmartCredit Email Restriction Preventing Account Connection
##- Please type your reply above this line -## Your request (202530912) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 01:27 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 5:27 AM
New[Sun Soft Inc] Re: Final MAC Service Name and Menu Updates
##- Please type your reply above this line -## Your request (202530933) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 01:26 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 5:26 AM
New[Sun Soft Inc] Re: MAC – Add Independent Momentum Partner Agreement to Become a Partner
##- Please type your reply above this line -## Your request (202530924) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 01:26 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 5:26 AM
New[Sun Soft Inc] Re: MAC Referral Links – Customer Package Selection Required
##- Please type your reply above this line -## Your request (202530930) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 01:20 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 5:21 AM
New[Sun Soft Inc] Re: ticket#1538072551 - username: Aibooster - ID: 061.000.000.098 - Mobile Pipeline Analysis Pie Chart Labels & Legend Overlap
##- Please type your reply above this line -## Your request (202530963) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 29, 2026, 00:18 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 4:18 AM
New[Sun Soft Inc] Re: Ticket: 1482944705 – User: Aibooster – ID: 061.000.000.098 – Center-align activities calendar on mobile view
##- Please type your reply above this line -## Your request (202530959) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 23:55 EDT Merged into #202530963 ticket#1538
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 3:55 AM
New[Sun Soft Inc] Re: ticket#983163984 - username: Aibooster - ID:061.000.000.098 - Mobile Navigation Drawer Overlaying Main Content & Search Bar
##- Please type your reply above this line -## Your request (202530962) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 23:55 EDT Merged into #202530963 ticket#1538
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 3:55 AM
New[Sun Soft Inc] Re: Ticket: 876546312 – User: Aibooster – ID: 061.000.000.098 – Icon forces text box to narrow display on voice agents page
##- Please type your reply above this line -## Your request (202530961) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 23:55 EDT Merged into #202530963 ticket#1538
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 3:55 AM
New[Sun Soft Inc] Re: Ticket: 846943020 – User: Aibooster – ID: 061.000.000.098 – Chart container size and pie chart clipping on reports activities page
##- Please type your reply above this line -## Your request (202530960) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 23:55 EDT Merged into #202530963 ticket#1538
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 3:55 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 23:45 EDT Hi Hazel, Matt, Bric and Ana, T
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 29, 2026, 3:46 AM
NewMobile App Development — Progress Update
Hi Team, Could you please provide an update on the development of our mobile applications for iOS and Android? Please include: * The current status of each application and the features completed. * Any remaining work, blockers, or item
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 10:07 PM
Newticket#1538072551 - username: Aibooster - ID: 061.000.000.098 - Mobile Pipeline Analysis Pie Chart Labels & Legend Overlap
Hi Team, Please check the following case: * Issue Description: On [https://boostervoice.ai/](https://boostervoice.ai/) (Pipeline Analysis section on mobile view), there are formatting and responsive display errors with the pie chart: * Leg
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 28, 2026, 9:46 PM
Newticket#983163984 - username: Aibooster - ID:061.000.000.098 - Mobile Navigation Drawer Overlaying Main Content & Search Bar
Hi Team, Please check the following case: * Issue Description: On [https://boostervoice.ai/](https://boostervoice.ai/) (mobile view), when the navigation drawer menu is expanded, it renders directly over the main page content without proper backdr
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 28, 2026, 9:42 PM
NewTicket: 876546312 – User: Aibooster – ID: 061.000.000.098 – Icon forces text box to narrow display on voice agents page
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 876546312 * ID: 061.000.000.098 * Issue Summary: The user reports that an icon on the voice agents page is forcing the text box to display in a very na
Jose Genovese <jose.genovese@booster.eco>
Oct 28, 2026, 9:42 PM
NewTicket: 846943020 – User: Aibooster – ID: 061.000.000.098 – Chart container size and pie chart clipping on reports activities page
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 846943020 * ID: 061.000.000.098 * Issue Summary: The user reports that the activity trend chart on the reports page does not fill its container properl
Jose Genovese <jose.genovese@booster.eco>
Oct 28, 2026, 9:31 PM
NewRe: Expression of Interest from SunLink™
Dear Anna, PFA Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Reinvent
QAG <qag@sunsoftny.com>
Oct 28, 2026, 9:31 PM
NewRe: Expression of Interest from SunLink™
Dear Anna, PFA Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Reinvent Innovat
QAG <qag@sunsoftny.com>
Oct 28, 2026, 9:31 PM
NewTicket: 1482944705 – User: Aibooster – ID: 061.000.000.098 – Center-align activities calendar on mobile view
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1482944705 * ID: 061.000.000.098 * Issue Summary: The user reports an alignment issue on the activities page. Specifically, the calendar component is n
Jose Genovese <jose.genovese@booster.eco>
Oct 28, 2026, 9:18 PM
NewFwd: Expression of Interest from SunLink™
Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work you
David C <david@sunsoftny.com>
Oct 28, 2026, 9:17 PM
NewMAC Corrections Required — Puerto Rico Addresses and Emergency Fund Setup
Hi Team, Please review the two attached videos and address the following issues in MAC. 1. Address form — Puerto Rico cannot be selected and saved In the first video, selecting United States as the country does not provide Puerto Rico (PR) as an
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 8:44 PM
NewRe: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)
Hello Steve and team, Thank you for the detailed reply. We can see how much time and effort your team has put into getting Booster Companion through Apple’s review, and we appreciate it. We want to clarify one thing: it was never our intention to sugges
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 28, 2026, 8:34 PM
NewSponsor Change Request — Customers 342312, 761365, and 405244
Hi Team, Please update the sponsor assignment for the following three customer memberships so they become direct customers of Partner Yaime Niebla, ID 710770: Customer ID Full Name 342312 William Samuel Santos Mendez 761365 Vania Salgado Per
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 8:20 PM
NewCustomer Profile Deletion Request — ID 766126
Hi Team, Please delete the following canceled customer profile from the Back Office, as shown in the attached screenshot: * Customer ID: 766126 * Name: Yaime Niebla Hernandez * Email: 83@icloud.com * Current status: Cancelle
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 8:16 PM
NewSponsor Change Request — Customers 434931 and 141698
Hi Team, Please update the sponsor assignment for the following two customer memberships so they become direct customers of Partner Yaime Niebla, ID 710770: Customer ID Full Name 434931 Julio Rafael Rodriguez 141698 Rosanna Elizabeth Medrano
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 8:15 PM
NewUrgent: Assistance Identifying Transaction and Responding to Ethoca Fraud Alert — $149.99
Hi Team, We received the attached Kount/Ethoca fraud alert for a $149.99 transaction. Please help us identify the associated account and gather the information needed to respond. Transaction details: * Merchant: MOMENTUM NETWORK * Merc
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 8:02 PM
NewRe: [Sun Soft Inc] Re: Debt Payoff Planning – Correction to Debt Eligibility and Selection Logic
Confirmed El mié, 28 oct 2026 a la(s) 11:39 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530927) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 7:45 PM
NewRe: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)
Hello Bric, Thank you for your detailed email. We completely understand your concerns regarding the iOS release and the importance of making Booster Companion available to your community as soon as possible. We would like to share some clarification
QAG <qag@sunsoftny.com>
Oct 28, 2026, 7:35 PM
NewRE: [Sun Soft Inc] Re: Affiliate Pro Landing Page – Hero Image Update
Hi team, Here u go the Affiliate Pro logo: https://drive.google.com/drive/folders/1lcoBHRJDDtBKRgzdZANvEDWfIZtLuZIG (complete pack: https://drive.google.com/drive/folders/1m4x7NHtIUV2aiV6566uiLz_iDb3n-cHv) Let me know in case you need a different
Ana Bezerra <ana.bezerra@booster.eco>
Oct 28, 2026, 7:33 PM
NewRe: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)
Hello Bric, Thank you for your detailed email. We completely understand your concerns regarding the iOS release and the importance of making Booster Companion available to your community as soon as possible. We would like to share some clarification
QAG <qag@sunsoftny.com>
Oct 28, 2026, 7:32 PM
NewRe: [Sun Soft Inc] Re: MAC Dashboard – SmartCredit First-Step Setup
Confirmed El mié, 28 oct 2026 a la(s) 10:38 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530928) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 7:22 PM
NewRe: [Sun Soft Inc] Re: DreamSaver – UI Spacing, Layout, and Typography Corrections
Confirmed El mié, 28 oct 2026 a la(s) 9:39 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530932) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 7:20 PM
NewRe: [Sun Soft Inc] Re: MAC – SmartCredit Email Restriction Preventing Account Connection
Confirmed El mié, 28 oct 2026 a la(s) 9:22 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530912) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 7:17 PM
NewRe: [Sun Soft Inc] Re: Final MAC Service Name and Menu Updates
Confirmed El mié, 28 oct 2026 a la(s) 6:43 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530933) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 7:15 PM
NewRe: [Sun Soft Inc] Re: MAC – Add Independent Momentum Partner Agreement to Become a Partner
Confirmed El mié, 28 oct 2026 a la(s) 6:03 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530924) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 7:13 PM
NewRe: [Sun Soft Inc] Re: MAC Referral Links – Customer Package Selection Required
Confirmed El mié, 28 oct 2026 a la(s) 6:02 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530930) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 7:13 PM
NewRe: [Sun Soft Inc] Re: MAC – Rename AI Assistant to Synthia
Hi Team, The Synthia name update looks perfect. Thank you! Please make one small visual adjustment: move the green dot indicating that the assistant is active slightly lower so it does not overlap or interfere with the X button used to close the cha
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 7:11 PM
NewRe: [Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy
Hi Team, Thank you for implementing the updates. After our specialist’s review, please make the following corrections in both English and Spanish: 1. SMS Terms — Remove the specific phone number The SMS Terms currently reference Marilyn’s phone n
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 7:09 PM
NewRe: [Sun Soft Inc] Re: Request: Direct MAC Access from Netsoft Admin & Access for Kevin Velázquez
Confirmed El mié, 28 oct 2026 a la(s) 2:45 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530913) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 7:02 PM
NewWelcome Our Ministree, Inc. to Sunsoft – Let’s Get Started!
Hello Terrence, Welcome aboard! We’re excited to have you join us and truly appreciate the opportunity to work together. To ensure a smooth start, we’d like to schedule a Project Kick-Off Meeting. During this session, we’ll introduce the team, revie
Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>
Oct 28, 2026, 7:00 PM
NewUpcoming JotForm Request
Hello Terrence, My name is Connie, and I am one of the Sunsoft Team Members assigned to your account. Shortly, you will receive an email from JotForm containing an information-gathering form. This document is used to collect basic information regardin
Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>
Oct 28, 2026, 6:56 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hello Team, Thank you for confirming you are logged in to the Apollo account. 1. Plan The Booster account is currently on an active free trial of the Pro plan. Do you need us to move to a paid plan now, or can we continue with the trial for the tim
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 28, 2026, 6:55 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 14:45 EDT Logged in. Thanks. Bric Zal
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 6:45 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
773370 ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Wednesday, October 28, 2026 12:43 PM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.com>; QAG Team - Sun Sof
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 28, 2026, 6:44 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 14:43 EDT Yes, the code has expired. Could y
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 6:43 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi, New code is 714414. If it expires, let's do it again and I'll send it as fast as possible. ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Wednesday, October 28, 2026 12:35 PM To: M
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 28, 2026, 6:42 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 14:35 EDT Hi Bric, Please disregard the p
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 6:35 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hello, The code is 583200. Hopd this helps! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Wednesday, 28 October 2026 12:27:48 To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 28, 2026, 6:29 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 14:27 EDT Hello Bric, Can you please shar
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 6:27 PM
New[Sun Soft Inc] Re: Affiliate Pro Landing Page – Hero Image Update
##- Please type your reply above this line -## Your request (202530948) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 13:38 EDT Hello Matthew, Thank you for yo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 5:39 PM
NewRE: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
Hi team, Thank you for the APK. I tested it today on Android. It's looking much better. Below is what's fixed, what is still open from the 11 items in this release, and a few new points. Please include them in tomorrow's APK. Confirmed fixed *
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 28, 2026, 5:38 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hello Team, Please find the updated Apollo access details below. Login email: bric.zaldivar@booster.eco Password: https://eu.pwpush.com/p/z2zffrb6qy9l/r API key (Sunsoft - Contact Finder): https://eu.pwpush.com/p/kd41axxrlq_4xo9lqw/r Both links e
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 28, 2026, 5:33 PM
NewRe: [Sun Soft Inc] Re: Affiliate Pro Landing Page – Hero Image Update
Thank you. Looks better Please make sure this is the same layout applies for mobile desktop and looks clean for mobile users as well. ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Wednesday
Matt Swanson <matthew.swanson@booster.eco>
Oct 28, 2026, 5:26 PM
NewRe: [Sun Soft Inc] Re: Mass Payout
This looks correct. Please make this live on the live platform. On Wed, Oct 28, 2026 at 1:01 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530920) has been upd
Chad Osborne <chad@callitclosed.com>
Oct 28, 2026, 5:15 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, Thank you for the update. I signed in again today and checked each point. Confirmed working * Entry point and padlock from the Booster back office. * Booster ID 001.000.007.147 in the account menu. * Name and phone from Boo
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 28, 2026, 5:12 PM
NewRe: [Sun Soft Inc] Re: Affiliate Pro Super Charge — 10× Career Point Feasibility
Ok no worries. We can launch without the super charge for Affiliate Pro being supercharged. Thank you for the info. As for everything else coming from us please prioritize and if anything cannot be met let us know _____________________________
Matt Swanson <matthew.swanson@booster.eco>
Oct 28, 2026, 5:07 PM
New[Sun Soft Inc] Re: Affiliate Pro Landing Page – Hero Image Update
##- Please type your reply above this line -## Your request (202530948) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 13:06 EDT Hi, The requested updates to
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 5:06 PM
New[Sun Soft Inc] Re: Mass Payout
##- Please type your reply above this line -## Your request (202530920) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 13:01 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 5:01 PM
NewRe: [Sun Soft Inc] Re: Mass Payout
Yes, this is great. Can the amounts be prefilled with the amounts due for that month but still editable if needed? On Wed, Oct 28, 2026 at 12:24 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above th
Chad Osborne <chad@callitclosed.com>
Oct 28, 2026, 4:52 PM
New[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:35 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 4:35 PM
NewTry this in ClickUp
Five built-in features for more connected, productive teamwork. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 28, 2026, 4:33 PM
New[Sun Soft Inc] Re: Affiliate Pro Super Charge — 10× Career Point Feasibility
##- Please type your reply above this line -## Your request (202530941) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:27 EDT Hi, Thank you for clarifying th
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 4:27 PM
New[Sun Soft Inc] Re: Mass Payout
##- Please type your reply above this line -## Your request (202530920) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:24 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 4:24 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Sept Revenue Share
##- Please type your reply above this line -## Your request (202530919) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:23 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 4:23 PM
NewRe: [Sun Soft Inc] Re: Ticket: 304718135 – User: davidnewman – ID: 001.000.000.029 – Unreceived Cashback for personal purchases and network activity
Hi Team, Thank you for your update. I would like to clarify that our request is not regarding Product Suite purchases. As detailed in the request, the issue specifically concerns the missing cashback earned from the user's personal purchases and their
Jose Genovese <jose.genovese@booster.eco>
Oct 28, 2026, 4:21 PM
NewTicket#1939351418 - username: fromseedstopines - ID: 971.000.000.517 Subject: [ACCOUNT DELETION] Permanent Account Deletion Request - Anastasia (Fromseedstopines@gmail.com)
Hi Team, Please assist with the permanent deletion of the following user account: * User Name: Anastasia * Registered Email: Fromseedstopines@gmail.com * Account ID: 971.000.000.517 * Confirmation Status: The user has explicitly con
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 28, 2026, 4:19 PM
New[Sun Soft Inc] Re: Ticket: 1945550508 – User: Aibooster – ID: 061.000.000.098 – UI Enhancement: Center Justify Search Company and People Search Fields
##- Please type your reply above this line -## Your request (202530950) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:19 EDT Hi Team, Thank you for the deta
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 4:19 PM
New[Sun Soft Inc] Re: Ticket: 1945550508 – User: Aibooster – ID: 061.000.000.098 – UI Enhancement: Center Justify Search Company and People Search Fields
##- Please type your reply above this line -## Your request (202530950) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 4:18 PM
New[Sun Soft Inc] Re: Ticket: 470394554 – User: Aibooster – ID: 061.000.000.098 – Supabase Realtime Connection Error on Messages Page
##- Please type your reply above this line -## Your request (202530947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:18 EDT Merged into #202530950 Ticket: 194
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 4:18 PM
New[Sun Soft Inc] Re: ticket#1808817098 - username: Aibooster - ID:061.000.000.098 - UI Alignment & Element Overlap on Teams Management Mobile Page
##- Please type your reply above this line -## Your request (202530944) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:18 EDT Merged into #202530950 Ticket: 194
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 4:18 PM
New[Sun Soft Inc] Re: Ticket: 1297739881 – User: Aibooster – ID: 061.000.000.098 – UI Layout Overlap and Alignment Issues on AI Chatbot Analytics Page
##- Please type your reply above this line -## Your request (202530945) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:18 EDT Merged into #202530950 Ticket: 194
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 4:18 PM
New[Sun Soft Inc] Re: Ticket#1711953441 - username: Aibooster - ID: 061.000.000.098 - Mobile Search Input Overlay & Button Text Misalignment
##- Please type your reply above this line -## Your request (202530949) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:18 EDT Merged into #202530950 Ticket: 194
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 4:18 PM
New[Sun Soft Inc] Re: Ticket: 555778626 – User: Aibooster – ID: 061.000.000.098 – UI Button Overlap and Missing Localization Strings on Companies Page
##- Please type your reply above this line -## Your request (202530951) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 12:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 4:03 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel
##- Please type your reply above this line -## Your request (202530897) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 11:57 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 3:57 PM
New[Sun Soft Inc] Re: ticket#1395643629 - username: Aibooster - ID:061.000.000.098 - Mobile Navigation Overflow & Bottom Cards Alignment Issues
##- Please type your reply above this line -## Your request (202530946) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 11:56 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 3:56 PM
NewRe: [Sun Soft Inc] Re: Affiliate Pro Super Charge — 10× Career Point Feasibility
Hi, Yes, to confirm, all three points are correct: 1. Level Surge Qualification: Yes. An upline affiliate with an active Affiliate Pro subscription does not need to separately qualify for Level Surge in order to receive the 10× Super Charge from qu
Matt Swanson <matthew.swanson@booster.eco>
Oct 28, 2026, 3:54 PM
New[Sun Soft Inc] Re: Affiliate Pro Super Charge — 10× Career Point Feasibility
##- Please type your reply above this line -## Your request (202530941) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 11:51 EDT Hi, Could you please clarify a
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 3:51 PM
NewTicket: 555778626 – User: Aibooster – ID: 061.000.000.098 – UI Button Overlap and Missing Localization Strings on Companies Page
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 555778626 * ID: 061.000.000.098 * Issue Summary: The user reported several frontend bugs on the companies section, including button overlapping on mobi
Jose Genovese <jose.genovese@booster.eco>
Oct 28, 2026, 3:43 PM
New[Sun Soft Inc] Re: Debt Payoff Planning – Correction to Debt Eligibility and Selection Logic
##- Please type your reply above this line -## Your request (202530927) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 11:39 EDT Hi, Thank you for providing the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 3:39 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Sept Revenue Share
The report is still not correct. See attached. It is still showing a large amount due to Chuck Fleischer - TX Broker but he should be at $0 for September and all revenue share and broker review fees for that position should be allocating to Kaitlyn Seidel
Chad Osborne <chad@callitclosed.com>
Oct 28, 2026, 3:35 PM
NewTicket: 1945550508 – User: Aibooster – ID: 061.000.000.098 – UI Enhancement: Center Justify Search Company and People Search Fields
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1945550508 * ID: 061.000.000.098 * Issue Summary: The user requested a layout enhancement on the Booster Link section to center-align the company searc
Jose Genovese <jose.genovese@booster.eco>
Oct 28, 2026, 3:34 PM
NewTicket#1711953441 - username: Aibooster - ID: 061.000.000.098 - Mobile Search Input Overlay & Button Text Misalignment
Hi Team, Please check the following case: * Issue Description: On https://www.boostervoice.ai/reach (mobile browser view), there are several CSS/layout overlap issues: * Search Bar Overlap: The "Search" button is overlapping directly on t
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 28, 2026, 3:34 PM
New[Sun Soft Inc] Re: Ticket: 576798934 – User: Aibooster – ID: 061.000.000.098 – UI Alignment Issue with AI Agent Details Container and Three-Dots Menu
##- Please type your reply above this line -## Your request (202530942) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 11:31 EDT Hi, Thank you for reporting thi
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 3:31 PM
NewAffiliate Pro Landing Page – Hero Image Update
Hi Team, I’d like to request an update to the Affiliate Pro landing page. Please replace the current hero image on the landing page with the attached image and use it as the primary hero visual at the top of the page. I’d also like to keep the existing
Matt Swanson <matthew.swanson@booster.eco>
Oct 28, 2026, 3:25 PM
NewRe: [Sun Soft Inc] Re: Mass Payout
This functionality seems to be correct. Please add a "Select All" checkbox near the top so we can simply pay out all agents with one click if the amounts are correct. On Wed, Oct 28, 2026 at 10:29 AM Support Team - Sunsoft Inc (Support) <support@sunsof
Chad Osborne <chad@callitclosed.com>
Oct 28, 2026, 3:23 PM
NewTicket: 470394554 – User: Aibooster – ID: 061.000.000.098 – Supabase Realtime Connection Error on Messages Page
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 470394554 * ID: 061.000.000.098 * Issue Summary: The user reported a connection failure error when accessing the messages page, where a system banner d
Jose Genovese <jose.genovese@booster.eco>
Oct 28, 2026, 3:19 PM
Newticket#1395643629 - username: Aibooster - ID:061.000.000.098 - Mobile Navigation Overflow & Bottom Cards Alignment Issues
Hi Team, Please check the following case: * Issue Description: On https://boostervoice.ai/](https://boostervoice.ai/ . (mobile view), there are responsiveness and alignment issues on the conversations dashboard: * Top Header Overflow: The t
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 28, 2026, 3:19 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 11:15 EDT Hi Hazel, Matt and Bric, Thank
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 3:15 PM
NewTicket: 1297739881 – User: Aibooster – ID: 061.000.000.098 – UI Layout Overlap and Alignment Issues on AI Chatbot Analytics Page
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1297739881 * ID: 061.000.000.098 * Issue Summary: The user reported visual layout bugs on the AI chatbot analytics page where navigation text overlaps
Jose Genovese <jose.genovese@booster.eco>
Oct 28, 2026, 3:08 PM
Newticket#1808817098 - username: Aibooster - ID:061.000.000.098 - UI Alignment & Element Overlap on Teams Management Mobile Page
Hi Team, Please check the following case: * Issue Description: On https://boostervoice.ai/](https://boostervoice.ai/. (Teams Management page on mobile view), there are several visual responsive alignment and layout issues: * CTA Button Over
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 28, 2026, 3:08 PM
NewRe: Gentle Follow-Up – Database Dump and Twilio Account Access
We can extract a complete excel file with all the information requested. We will send you a copy pls confirm is OK. We did create Goole play account We did create a Twilio account (we did not have selected or purchased phone number as we use Website
Luca Bianchi <luca.bianchi@starline-italia.com>
Oct 28, 2026, 3:07 PM
NewTicket: 576798934 – User: Aibooster – ID: 061.000.000.098 – UI Alignment Issue with AI Agent Details Container and Three-Dots Menu
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 576798934 * ID: 061.000.000.098 * Issue Summary: The user reported a layout issue on the voice agents page where the AI agent details container needs t
Jose Genovese <jose.genovese@booster.eco>
Oct 28, 2026, 3:00 PM
NewRe: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
Hi team, Thanks for the plan. We agree with releasing the 11 items now and scheduling the new features after launch, as long as the items below are also in this release, because they are content and calculation fixes: 1. Before Nov 1: show “Sta
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 28, 2026, 2:59 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel
Thank you, but please also include it under the "Important Tools" menu item. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 28., Sze, 14:37): ##- Please t
István Ringhoffer <ringi.teszt@gmail.com>
Oct 28, 2026, 2:50 PM
New[Sun Soft Inc] Re: Ticket: 1473562540 – User: Aibooster – ID: 061.000.000.098 – Buttons not responsive and do not stack on mobile device portrait screen
##- Please type your reply above this line -## Your request (202530916) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 10:48 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 2:48 PM
NewAffiliate Pro Super Charge — 10× Career Point Feasibility
Hi team, I’d like to explore the feasibility of adding a special Affiliate Pro Super Charge to the Level Surge promotion. As you know, Affiliate Pro is an eligible product within Level Surge. I’d like to explore a 10× Career Point multiplier tied specif
Matt Swanson <matthew.swanson@booster.eco>
Oct 28, 2026, 2:47 PM
New[Sun Soft Inc] Re: MAC Dashboard – SmartCredit First-Step Setup
##- Please type your reply above this line -## Your request (202530928) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 10:38 EDT Hi, Thank you for providing the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 2:38 PM
New[Sun Soft Inc] Re: Mass Payout
##- Please type your reply above this line -## Your request (202530920) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 10:29 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 2:29 PM
New[Sun Soft Inc] Re: New Member Onboarding Issue
##- Please type your reply above this line -## Your request (202530936) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 10:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 2:03 PM
NewRe: Gentle Follow-Up – Database Dump and Twilio Account Access
Hello Luca, Thank you for your response. Just to clarify, we are referring specifically to the Stone software. If you could kindly share the complete database dump from Stone, there would be no need for you to manually enter the consultant detail
QAG <qag@sunsoftny.com>
Oct 28, 2026, 1:59 PM
NewRe: Gentle Follow-Up – Database Dump and Twilio Account Access
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Oct 28, 2026, at 09:09, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Sorry I forgot to a
QAG <qag@sunsoftny.com>
Oct 28, 2026, 1:58 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc A fresh session is required. Did you test it that way? I recorded the entire session from scratch: https://drive.google.com/file/d/1Xqs4eupRlZm7OUrNlQTS-mWl3G9XUa5N/view?usp=sharing Üdvözlettel / Kind regards,
István Ringhoffer <ringi.teszt@gmail.com>
Oct 28, 2026, 1:53 PM
NewRe: Gentle Follow-Up – Database Dump and Twilio Account Access
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Oct 28, 2026, at 09:09, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Sorry I forgot to a
QAG <qag@sunsoftny.com>
Oct 28, 2026, 1:52 PM
NewFwd: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work
David C <david@sunsoftny.com>
Oct 28, 2026, 1:50 PM
New[Sun Soft Inc] Re: DreamSaver – UI Spacing, Layout, and Typography Corrections
##- Please type your reply above this line -## Your request (202530932) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 09:39 EDT Hi, Thank you for providing the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 1:39 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel
##- Please type your reply above this line -## Your request (202530897) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 09:37 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 1:37 PM
New[Sun Soft Inc] Re: MAC – SmartCredit Email Restriction Preventing Account Connection
##- Please type your reply above this line -## Your request (202530912) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 09:22 EDT Hi, Thank you for providing the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 1:22 PM
NewGo Affiliate Pro – Entry Point Verification and Testing Update
Hello Matthew, We hope you are doing well. This email is regarding the Go Affiliate Pro entry point issue you mentioned to David during yesterday's call. Our team has reviewed and tested the complete process, including both the initial purchase f
QAG <qag@sunsoftny.com>
Oct 28, 2026, 1:18 PM
NewGo Affiliate Pro – Entry Point Verification and Testing Update
Hello Matthew, We hope you are doing well. This email is regarding the Go Affiliate Pro entry point issue you mentioned to David during yesterday's call. Our team has reviewed and tested the complete process, including both the initial purchase f
QAG <qag@sunsoftny.com>
Oct 28, 2026, 1:17 PM
NewGo Affiliate Pro – Entry Point Verification and Testing Update
Hello Matthew, We hope you are doing well. This email is regarding the Go Affiliate Pro entry point issue you mentioned to David during yesterday's call. Our team has reviewed and tested the complete process, including both the initial purchase f
QAG <qag@sunsoftny.com>
Oct 28, 2026, 1:15 PM
NewRe: Gentle Follow-Up – Database Dump and Twilio Account Access
Sorry I forgot to ask: When you refer actual software you mean both or Prestashop or Stone? I understood you will have sent to us a file to fill with database consultant Luca Bianchi Direttore Generale Starline S.r.l Piazza della Re
Luca Bianchi <luca.bianchi@starline-italia.com>
Oct 28, 2026, 1:09 PM
NewRe: Gentle Follow-Up – Database Dump and Twilio Account Access
Hallo see my comment Hello Luca, We hope you are doing well. Thank you for taking the time to answer all our questions. We have received your responses, and our team has reviewed and processed the information internally. We would also like to
Luca Bianchi <luca.bianchi@starline-italia.com>
Oct 28, 2026, 1:06 PM
NewGentle Follow-Up – Database Dump and Twilio Account Access
Hello Luca, We hope you are doing well. Thank you for taking the time to answer all our questions. We have received your responses, and our team has reviewed and processed the information internally. We would also like to gently follow up on a co
QAG <qag@sunsoftny.com>
Oct 28, 2026, 1:01 PM
NewGentle Follow-Up – Database Dump and Twilio Account Access
Hello Luca, We hope you are doing well. Thank you for taking the time to answer all our questions. We have received your responses, and our team has reviewed and processed the information internally. We would also like to gently follow up on a co
QAG <qag@sunsoftny.com>
Oct 28, 2026, 1:00 PM
NewRe: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)
Hello Matthew, Thank you for your email. We understand your concerns regarding the iOS release, and we would like to provide some clarification on our application publishing process. First, please note that Apple's official review notifications and
QAG <qag@sunsoftny.com>
Oct 28, 2026, 12:46 PM
New[Sun Soft Inc] Re: Final MAC Service Name and Menu Updates
##- Please type your reply above this line -## Your request (202530933) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 06:43 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 10:43 AM
New[Sun Soft Inc] Re: Ticket: 371297443 – User: davidnewman – ID: 001.000.000.029 – Credit Package missing from dashboard
##- Please type your reply above this line -## Your request (202530925) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 06:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 10:19 AM
New[Sun Soft Inc] Re: MAC – Add Independent Momentum Partner Agreement to Become a Partner
##- Please type your reply above this line -## Your request (202530924) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 06:03 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 10:03 AM
New[Sun Soft Inc] Re: MAC Referral Links – Customer Package Selection Required
##- Please type your reply above this line -## Your request (202530930) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 06:02 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 10:02 AM
New[Sun Soft Inc] Re: MAC – Rename AI Assistant to Synthia
##- Please type your reply above this line -## Your request (202530923) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 06:00 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 10:01 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
Hi @Support Team - Sun Soft Inc The Deduct function isn't working. Please fix it, as it can't find any users: If I manually credit an amount as an admin and this causes the balance to exceed HUF 500,000, no email notification is sent (which is cor
István Ringhoffer <ringi.teszt@gmail.com>
Oct 28, 2026, 9:06 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notificat...
Hi @Support Team - Sun Soft Inc Alright, please also send a copy of the outgoing emails to this email address: stephan@systemli.org Thanks in advance Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support
István Ringhoffer <ringi.teszt@gmail.com>
Oct 28, 2026, 8:39 AM
New[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 04:38 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 8:39 AM
New[Sun Soft Inc] Re: Bank Account Setup – Account Holder Name Instructions and Validation
##- Please type your reply above this line -## Your request (202530922) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 04:38 EDT Hi, Thank you for the request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 8:38 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel
Hi @Support Team - Sun Soft Inc The menu item wasn't supposed to be moved. It should remain in its original location. We only need a button on the main dashboard that links to this page: https://bo.naturalpetcaresystem.com/admin/configurationovervie
István Ringhoffer <ringi.teszt@gmail.com>
Oct 28, 2026, 8:33 AM
NewNew Member Onboarding Issue
Hello Team, We are currently experiencing an issue with the new member onboarding process. I have attached a screen recording demonstrating the problem. Kindly review the recording, investigate the issue, and implement the necessary fix as soon as p
Anoop Lal <k10construct@gmail.com>
Oct 28, 2026, 8:05 AM
New[Sun Soft Inc] Re: Ticket: 304718135 – User: davidnewman – ID: 001.000.000.029 – Unreceived Cashback for personal purchases and network activity
##- Please type your reply above this line -## Your request (202530926) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 03:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 7:41 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Sept Revenue Share
##- Please type your reply above this line -## Your request (202530919) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 03:30 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 7:31 AM
New[Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy
##- Please type your reply above this line -## Your request (202530877) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 03:29 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 7:29 AM
New[Sun Soft Inc] Re: Membership Correction Required – Customer ID 761557
##- Please type your reply above this line -## Your request (202530918) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 03:18 EDT Hi, Thank you for the request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 7:19 AM
New[Sun Soft Inc] Re: Partner-to-Customer Conversion – Liz Veguilla Collazo | ID 179011
##- Please type your reply above this line -## Your request (202530906) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 03:18 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 7:18 AM
New[Sun Soft Inc] Re: MAC Menu – Change Service Order
##- Please type your reply above this line -## Your request (202530929) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 03:10 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 7:10 AM
New[Sun Soft Inc] Re: Request: Direct MAC Access from Netsoft Admin & Access for Kevin Velázquez
##- Please type your reply above this line -## Your request (202530913) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 02:45 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 6:45 AM
NewRE: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)
Lol Cheerfully Yours, QAG Team 100 Church street, 8th Floor, Manhattan, New York NY 10007 -------- Original message -------- From: RJ <rj@alphabettechs.com> Date: 10/28/26 11:18 (GMT+05:30) To: QAG <qag@sunsoftny.com> Subject:
QAG <qag@sunsoftny.com>
Oct 28, 2026, 6:45 AM
NewRe: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)
Bric is such a stupid that he gave "Booster International Corp” as user name for Apollo.io. I cannot answer to this stupid bitch On Oct 27, 2026, at 4:57 PM, QAG <qag@sunsoftny.com> wrote: Dear Anna, Please help me to send a reply to him na.
RJ <rj@alphabettechs.com>
Oct 28, 2026, 5:48 AM
New[Sun Soft Inc] Re: Fwd: Change request for the cashback received endpoint
##- Please type your reply above this line -## Your request (202530921) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 01:48 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 5:48 AM
NewRe: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)
Cannot reply to such stupid messages On Oct 27, 2026, at 4:57 PM, QAG <qag@sunsoftny.com> wrote: Dear Anna, Please help me to send a reply to him na. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A
RJ <rj@alphabettechs.com>
Oct 28, 2026, 5:29 AM
New[Sun Soft Inc] Re: URGENT: Remove Level Surge From Affiliate App Immediately
##- Please type your reply above this line -## Your request (202530931) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 28, 2026, 01:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 28, 2026, 5:18 AM
NewMomentum Network Compensation Plan, commission calculation engine, Private Office, Admin Panel, enrollment system, and financial reporting infrastructure
Hello Team, We need to proceed with a comprehensive update of the **Momentum Network Compensation Plan, commission calculation engine, Private Office, Admin Panel, enrollment system, and financial reporting infrastructure**. This implementation cons
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 4:42 AM
NewProceed with Implementation — Compensation Plan v3.0, Quick Director, Dreams and Drive Club, and Momentum Infinity Club
Hi Team, Please proceed with implementing Momentum Network’s Official Compensation Plan, Version 3.0, using the English and Spanish documents previously provided, and incorporate these three additional compensation programs: * Quick Director — L
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 2:06 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi Team, Following up on Hazel’s email and Point 4, here is the credit policy agreed in Matthew’s call with David. 1. Apollo account * We have created the Apollo account. The login is in the one-time secure link below. It can only be opened once,
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 28, 2026, 2:04 AM
NewFinal MAC Service Name and Menu Updates
Hi Team, After reviewing the actual functionality of every MAC service, please update the following user-facing names to make the platform more consistent, professional, and easier to understand. Current Name New English Name New Spanish N
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 1:56 AM
NewDreamSaver – UI Spacing, Layout, and Typography Corrections
Hi Team, Please correct the spacing, layout, and typography throughout the DreamSaver service, especially in the Set Up Emergency Fund window shown in the attached screenshot. The current design feels crowded, several elements are too close together
Momentum Network <support@momentumnetwork.net>
Oct 28, 2026, 1:35 AM
NewURGENT: Remove Level Surge From Affiliate App Immediately
Hi Team, Please remove the Level Surge promotion from the affiliate app immediately. If this is appearing because my account is a staging/test account, please let me know. If that is not the reason, this needs to be taken down immediately. The of
Matt Swanson <matthew.swanson@booster.eco>
Oct 28, 2026, 1:28 AM
NewMAC Referral Links – Customer Package Selection Required
Hi Team, We identified an issue with the Share Referral Link section on the MAC Dashboard. Partners can refer customers through several different enrollment packages. However, the current popup displays only one generic Customer Link, and when the P
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 9:54 PM
NewMAC Menu – Change Service Order
Hi Team, Please change the order of the services displayed under Momentum American Credit in the MAC left-side navigation menu. The correct order must be: 1. Credit Optimization 2. Credit Analysis 3. Credit Builder Blueprint 4
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 9:50 PM
NewMAC Dashboard – SmartCredit First-Step Setup
Hi Team, Please add a prominent SmartCredit first-step section at the top of the MAC Dashboard for every customer or Partner who has not yet connected a SmartCredit account. Placement Display it next to or directly below “Welcome back, [First Nam
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 9:49 PM
NewDebt Payoff Planning – Correction to Debt Eligibility and Selection Logic
Hi Team, We identified an inconsistency in the Debt Payoff Planning service that needs to be corrected. The system correctly states that collections, charge-offs, repossessions, and accounts requiring negotiation are not eligible for the payoff plan
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 9:47 PM
NewTicket: 304718135 – User: davidnewman – ID: 001.000.000.029 – Unreceived Cashback for personal purchases and network activity
Hi Team, Please check the following case: * Username: davidnewman * Ticket Number: 304718135 * ID: 001.000.000.029 * Issue Summary: The user reports that cashback earned from their personal purchases and downline network activity is
Jose Genovese <jose.genovese@booster.eco>
Oct 27, 2026, 9:15 PM
NewTicket: 371297443 – User: davidnewman – ID: 001.000.000.029 – Credit Package missing from dashboard
Hi Team, Please check the following case: * Username: davidnewman * Ticket Number: 371297443 * ID: 001.000.000.029 * Issue Summary: The user reports that recent and previously purchased Booster credit packages are not displaying in
Jose Genovese <jose.genovese@booster.eco>
Oct 27, 2026, 9:10 PM
NewFwd: Booster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)
Dear Anna, Please help me to send a reply to him na. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: B
QAG <qag@sunsoftny.com>
Oct 27, 2026, 8:57 PM
NewMAC – Add Independent Momentum Partner Agreement to Become a Partner
Hi Team, In MAC’s Become a Partner flow, please add the Independent Momentum Partner Distributor Agreement to the Required Agreements section on the Identity & Payment step, as shown in the attached screenshot. This agreement must have its own manda
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 8:54 PM
NewMAC – Rename AI Assistant to Synthia
Hi Team, Please change the name displayed in the MAC assistant’s chat header from “AI Assistant” / “Asistente AI” to “Synthia”, as indicated in the attached screenshot. Synthia is the official name of our artificial intelligence assistant. Please us
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 8:53 PM
NewBank Account Setup – Account Holder Name Instructions and Validation
Hi Team, Please update the Account Holder Name field under My Wallet → Bank Account → Step 2: Direct Deposit, as shown in the attached screenshot. 1. Add a short instruction below the field: English: “Enter your full name as it appears in your
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 8:49 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, Thank you for the update. We checked the changes live on my account and on the test account. Screenshots are attached, numbered to match the points below. Confirmed fixed * Login page: the quote is removed and the new Affiliate Pro l
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 27, 2026, 8:45 PM
New[Request received]
##- Please type your reply above this line -## Your request (202530921) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Oct 27, 2026, 8:42 PM
NewFwd: Change request for the cashback received endpoint
Dear Team, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Otto Fischer <otto.fischer@prismasoluti
QAG <qag@sunsoftny.com>
Oct 27, 2026, 8:42 PM
NewFwd: Change request for the cashback received endpoint
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Otto Fischer <otto.fischer@prismasolutions.ro> Subject: Change reques
QAG <qag@sunsoftny.com>
Oct 27, 2026, 8:42 PM
NewRE: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
Hi team, Thank you for the APK. I tested it today on Android with my account (hazel.delfierro@booster.eco), and we also reviewed it in a call with Matt and Bric. Below is what is working, the changes we need before the app is submitted, and the items f
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 27, 2026, 8:21 PM
NewBooster Companion iOS Release: Status Gaps and Next Steps (Response Needed by Tomorrow)
Hello Team, Thank you for the work your team has put into Booster Companion. The Android release and the fixes over the past few weeks are appreciated. We need to talk about the iOS release, because the delay is now affecting our community's confide
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 27, 2026, 8:18 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 16:04 EDT Hi Hazel, Thank you for the det
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 8:04 PM
NewMass Payout
Please advise if the following can be done: In a perfect world, we would go to the Mass Payout screen after paying out the revenue share for the month, enter the date range (for example Closed deals Aug 1, 2026 - Aug 31, 2026), which would pull up only
Chad Osborne <chad@callitclosed.com>
Oct 27, 2026, 7:51 PM
NewRe: [Sun Soft Inc] Re: Sept Revenue Share
Please correct the rank of Kaitlyn Seidel to L8 and then recalculate all transactions retroactive to Sept 1. I need this as soon as possible please. On Thu, Oct 22, 2026 at 2:43 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote:
Chad Osborne <chad@callitclosed.com>
Oct 27, 2026, 7:33 PM
NewMembership Correction Required – Customer ID 761557
Hi Team, Please correct the following account, which was mistakenly enrolled as a Customer instead of a Partner: Customer ID: 761557 Name provided: Staina Cardona Dimont Name currently displayed in Netsoft: Mancha Cardona Dimont Email: Stainacard
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 7:21 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, I want to clarify the priorities for Affiliate Pro right now, as these are the items I consider most important at this moment. The two biggest priorities are: 1. Affiliate Pro Entry Points / Access Flow 2. Lead Marketplace In addition, we ne
Matt Swanson <matthew.swanson@booster.eco>
Oct 27, 2026, 7:10 PM
NewRe: [Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy
Confirmed El mar, 27 oct 2026 a la(s) 7:03 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530877) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 7:06 PM
NewRe: [Sun Soft Inc] Re: Partner-to-Customer Conversion – Liz Veguilla Collazo | ID 179011
Hi Team, Yes, please use the card ending in 0972, associated with the payment profile showing an expiration date in 2028, for the $99.99 monthly Customer membership fee. Please also proceed with converting Liz Veguilla Collazo’s account (Partner ID:
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 7:03 PM
NewRe: [Sun Soft Inc] Re: MAC – SmartCredit Email Restriction Preventing Account Connection
Hi Team, Thank you for the update. However, Michelle Betancourt is still unable to connect her existing SmartCredit account to MAC using her SmartCredit email, betancourt.michelle@gmail.com, which differs from her MAC login email. The attached scree
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 7:02 PM
NewRe: [Sun Soft Inc] Re: Request: Direct MAC Access from Netsoft Admin & Access for Kevin Velázquez
Hi Team, Thank you for completing the updates. I would like the “Access MAC” button to appear directly in the Action column of the Partners/Distributors list, next to the existing icons, exactly where the red square is marked in the attached screens
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 6:59 PM
NewSee what skamir3466 and 8 others shared
Catch up on Instagram skamir3466, lnnmarjvcheer and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these emails f
Instagram <posts-recaps@mail.instagram.com>
Oct 27, 2026, 5:58 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, A follow-up to my email from this morning. I was able to sign in with my own account (hazel.delfierro@booster.eco), so point 1 is resolved. Thank you. Once inside, I found the following. Screenshots are attached. 1. My profile isn't coming
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 27, 2026, 4:53 PM
NewChanty files
Dear Anna, Please find the things you have shared on the chanty: Short answer: technically yes, commercially and legally it’s a project to walk into with eyes open. Here’s how I’d break it down. What fits you well. Roughly 60–70% of this is the
QAG <qag@sunsoftny.com>
Oct 27, 2026, 4:19 PM
New[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 11:52 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 3:53 PM
NewTicket: 1473562540 – User: Aibooster – ID: 061.000.000.098 – Buttons not responsive and do not stack on mobile device portrait screen
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1473562540 * ID: 061.000.000.098 * Issue Summary: The user reports that buttons and configuration options are not responsive and do not stack correctly
Jose Genovese <jose.genovese@booster.eco>
Oct 27, 2026, 3:37 PM
New[Sun Soft Inc] Re: Fwd: MMC - Liver Server - data
##- Please type your reply above this line -## Your request (202530899) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 11:33 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 3:33 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel
##- Please type your reply above this line -## Your request (202530897) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 11:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 3:18 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, Thanks for the update. I tested Affiliate Pro today with my account and with the test account (Booster ID 25741). Below is what we confirmed, what is still open, and the questions from Friday (Oct 23) and Monday (Oct 26) that haven't been answ
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 27, 2026, 2:53 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notificat...
##- Please type your reply above this line -## Your request (202530915) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 10:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 2:42 PM
New[Sun Soft Inc] Re: staging - new button
##- Please type your reply above this line -## Your request (202530900) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 10:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 2:27 PM
New[Sun Soft Inc] Re: Ticket: 1525832435 – User: Aibooster – ID: 061.000.000.098 – Affiliate web browser wallet formatting and header overlap issue
##- Please type your reply above this line -## Your request (202530902) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 10:05 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 2:05 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel
Hi @Support Team - Sun Soft Inc Are you sure this is correct? We usually receive this notification at info@burgimmune.com: The rest of the data looks correct. Please move the menu item here: Üdvözlettel / Kind regards, Ringhoffer Ist
István Ringhoffer <ringi.teszt@gmail.com>
Oct 27, 2026, 1:53 PM
NewRe: Blockchain Partnership from SunLink™
Dear Anna, PFA Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007
QAG <qag@sunsoftny.com>
Oct 27, 2026, 1:44 PM
NewRe: Blockchain Partnership from SunLink™
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Oct 26, 2026, at 13:08, David C <david@sunsoftny.com> wrote: FYI Cheerfully Yours! Dav
QAG <qag@sunsoftny.com>
Oct 27, 2026, 1:43 PM
New[Sun Soft Inc] Re: Updated Partner Commission and Tax Information Report: January 1–October 23, 2026
##- Please type your reply above this line -## Your request (202530890) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 09:35 EDT Hi, The updated Excel report
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 1:35 PM
NewRe: [Sun Soft Inc] MMC - Liver Server - data
Dear all, thanks a lot, good job. There is another thing i would need for legal reasons. most of the customers have uploaded KYC documents. I would need them too. How could we manage that? Thanks and best regards Ben ben.neuendorf@gm
Ben Neuendorf <ben.neuendorf@gmail.com>
Oct 27, 2026, 1:02 PM
New[Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed
##- Please type your reply above this line -## Your request (202530821) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 07:31 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 11:31 AM
New[Sun Soft Inc] Re: ticket#1009953535 - username: Aibooster - ID: 061.000.000.098 - Booster Companion bug
##- Please type your reply above this line -## Your request (202530904) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 07:27 EDT Hi, We have identified the caus
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 11:27 AM
New[Sun Soft Inc] Re: Ticket: 82529711 – User: shoginja – ID: 001.000.001.627 – Missing marketing campaign information in back office
##- Please type your reply above this line -## Your request (202530905) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 07:25 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 11:25 AM
New[Sun Soft Inc] Re: Ticket: 579073922 – User: Aquathyst7 – ID: 001.000.001.642 – Campaign results and statistics not displaying in back office
##- Please type your reply above this line -## Your request (202530909) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 07:25 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 11:25 AM
New[Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits
##- Please type your reply above this line -## Your request (202530868) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 07:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 11:19 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language sel...
Hi @Support Team - Sun Soft Inc The sender receives the email twice: I also ran the cron job, but the recipients did not receive any email notifications: https://bo.naturalpetcaresystem.com/user/alldownlinesmessage I tested with ProtonMail email a
István Ringhoffer <ringi.teszt@gmail.com>
Oct 27, 2026, 11:17 AM
New[Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy
##- Please type your reply above this line -## Your request (202530877) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 07:03 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 11:03 AM
New[Sun Soft Inc] Re: ticket#1009953535 - username: Aibooster - ID: 061.000.000.098 - Booster Companion bug
##- Please type your reply above this line -## Your request (202530904) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 06:58 EDT Hi, Thanks. We've identified th
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 10:58 AM
New[Sun Soft Inc] Re: Fwd: MMC - Liver Server - data
##- Please type your reply above this line -## Your request (202530899) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 06:20 EDT Hi, Thank you for your clarific
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 10:20 AM
NewRe: [Sun Soft Inc] Re: staging - new button
Hi @Support Team - Sun Soft Inc 1: admin --> Natural Pet Care System 2: Please use a shopping cart icon instead of the bell. The crossed-out text is not needed. Our colleagues will also review it. Üdvözlettel / Kind regards, Ringh
István Ringhoffer <ringi.teszt@gmail.com>
Oct 27, 2026, 10:16 AM
New[Sun Soft Inc] Re: Placement Correction Request – Migdalia Ramos (ID 303577)
##- Please type your reply above this line -## Your request (202530910) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 05:56 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 9:56 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 04:54 EDT Hi Hazel, Thanks for the detail
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 8:54 AM
New[Sun Soft Inc] Re: New Partner Back Office Report – Downline Active Memberships
##- Please type your reply above this line -## Your request (202530886) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 04:15 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 8:15 AM
New[Sun Soft Inc] Re: Correction: MAC Pilot Access for the 15 Crown Council Partners Only
##- Please type your reply above this line -## Your request (202530894) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 04:13 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 8:13 AM
New[Sun Soft Inc] Re: Partner-to-Customer Conversion – Liz Veguilla Collazo | ID 179011
##- Please type your reply above this line -## Your request (202530906) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 04:13 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 8:13 AM
New[Sun Soft Inc] Re: Ticket: 2143796985 – User: NealSalvino – ID: 001.000.000.712 – BTEC tokens and OTP account linkage correction
##- Please type your reply above this line -## Your request (202530903) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 03:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 7:42 AM
NewCCC WORLDWIDE LIMITED: your Registered Office Address renews on 4 November 2026
Service renewal CCC WORLDWIDE LIMITED: your Registered Office Address renews on 4 November 2026 Dear Anoop, On 4 November 2026 the Registered Office Address for CCC WORLDWIDE LIMITED renews for another year at £29 + VAT (£34.80). The payment is t
Customer Service <info@yourcompanyformations.co.uk>
Oct 27, 2026, 7:17 AM
New[Sun Soft Inc] Re: MAC – SmartCredit Email Restriction Preventing Account Connection
##- Please type your reply above this line -## Your request (202530912) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 02:41 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 6:41 AM
New[Sun Soft Inc] Re: Request: Direct MAC Access from Netsoft Admin & Access for Kevin Velázquez
##- Please type your reply above this line -## Your request (202530913) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 02:20 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 6:20 AM
New[Sun Soft Inc] Re: Payroll Inclusion for October 27 – Lilian Castro | ID 858797
##- Please type your reply above this line -## Your request (202530907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 02:19 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 6:19 AM
New[Sun Soft Inc] Re: Remove Card Ending in 0972 – Liz Veguilla Collazo | ID 179011
##- Please type your reply above this line -## Your request (202530908) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 01:42 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 5:43 AM
NewRequest: Direct MAC Access from Netsoft Admin & Access for Kevin Velázquez
Hi Team, We would like to request the following updates regarding MAC (Momentum Accountability Center): 1. Direct MAC Access from Netsoft Admin From the administrative side of Netsoft, under the Partners tab, we need a direct access button that a
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 5:40 AM
New[Sun Soft Inc] Re: Enable MAC Access – Eduardo Lopez (ID 813169)
##- Please type your reply above this line -## Your request (202530911) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 01:36 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 5:36 AM
New[Sun Soft Inc] Re: Add New Bank Account Button and Transaction Password Flow
##- Please type your reply above this line -## Your request (202530892) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 00:58 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 4:58 AM
New[Sun Soft Inc] Re: Add “Forgot Transaction Password?” Option to the Bank Account Page
##- Please type your reply above this line -## Your request (202530891) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 00:58 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 4:58 AM
New[Sun Soft Inc] Re: Urgent Correction Required – MAC Referral Link Copy Logic
##- Please type your reply above this line -## Your request (202530885) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 27, 2026, 00:58 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 27, 2026, 4:58 AM
NewMAC – SmartCredit Email Restriction Preventing Account Connection
Hi Team, We identified an issue with Michelle Betancourt, one of the 15 Crown Council Partners currently authorized to access MAC. Michelle was attempting to connect her existing SmartCredit account to MAC but was unable to complete the process beca
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 4:36 AM
NewEnable MAC Access – Eduardo Lopez (ID 813169)
Hi Team, Please enable MAC access for the following partner: Partner: Eduardo Lopez Partner ID: 813169 Please confirm once access has been enabled. Thank you, Raúl García COO & Compliance Momentum Network
Momentum Network <support@momentumnetwork.net>
Oct 27, 2026, 3:42 AM
NewPlacement Correction Request – Migdalia Ramos (ID 303577)
Hi Team, I need your assistance correcting the placement of the following partner: Partner Name: Migdalia Ramos Partner ID: 303577 Original Sponsor: Kevin Velázquez Currently, this partner is placed under another partner in the organization. Ho
Momentum Network <support@momentumnetwork.net>
Oct 26, 2026, 11:41 PM
NewTicket: 579073922 – User: Aquathyst7 – ID: 001.000.001.642 – Campaign results and statistics not displaying in back office
Hi Team, Please check the following case: * Username: Aquathyst7 * Ticket Number: 579073922 * ID: 001.000.001.642 * Issue Summary: The user funded their campaign and allocated 100% of credits to the AI Companion, but the back office
Jose Genovese <jose.genovese@booster.eco>
Oct 26, 2026, 10:08 PM
NewRemove Card Ending in 0972 – Liz Veguilla Collazo | ID 179011
Hi Team, Please remove the card ending in 0972 from Liz Veguilla Collazo’s account (Partner ID: 179011) and ensure it is no longer used for recurring payments. Please confirm once completed. Best regards, Raúl García COO & Compliance Momentum
Momentum Network <support@momentumnetwork.net>
Oct 26, 2026, 9:52 PM
NewPayroll Inclusion for October 27 – Lilian Castro | ID 858797
Hi Team, Please ensure that Lilian Castro (Partner ID: 858797) is included in tomorrow’s payroll, Tuesday, October 27, so she receives her payment on Thursday, October 29. Her Back Office currently shows $100.00 in available commissions, as shown in
Momentum Network <support@momentumnetwork.net>
Oct 26, 2026, 9:26 PM
NewLess project setup. More getting things done.
Learn how to build workflows you can use again and again. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 26, 2026, 9:01 PM
NewRe: [Sun Soft Inc] Re: Correction: MAC Pilot Access for the 15 Crown Council Partners Only
Hi Team, Please confirm that these 15 Crown Council Partners can log in to MAC using the same username and password they currently use for the Momentum Network Back Office. Best regards, Raúl García COO & Compliance Momentum Network El lun, 26
Momentum Network <support@momentumnetwork.net>
Oct 26, 2026, 8:59 PM
NewRe: [Sun Soft Inc] Re: New Partner Back Office Report – Downline Active Memberships
Hi Team, Please add a sorting selector to this report with the following options: * Total Active Direct Memberships: Highest to lowest (default). * Active Direct Partners: Highest to lowest. * Active Direct Customers: Highest to lo
Momentum Network <support@momentumnetwork.net>
Oct 26, 2026, 8:57 PM
NewRe: [Sun Soft Inc] Re: Add New Bank Account Button and Transaction Password Flow
Confirmed El lun, 26 oct 2026 a la(s) 7:53 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530892) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 26, 2026, 8:55 PM
NewRe: [Sun Soft Inc] Re: Add “Forgot Transaction Password?” Option to the Bank Account Page
Confirmed El lun, 26 oct 2026 a la(s) 7:50 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530891) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 26, 2026, 8:55 PM
NewRe: [Sun Soft Inc] Re: Urgent Correction Required – MAC Referral Link Copy Logic
Confirmed El lun, 26 oct 2026 a la(s) 6:55 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530885) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 26, 2026, 8:54 PM
NewPartner-to-Customer Conversion – Liz Veguilla Collazo | ID 179011
Hi Team, Please convert Liz Veguilla Collazo’s account (ID 179011) from Partner to Customer with a monthly membership fee of $99.99, as requested. Please use the following payment information: * Card number: 4549516460093987 * Expirati
Momentum Network <support@momentumnetwork.net>
Oct 26, 2026, 8:48 PM
NewRe: One-Time Passcode Issue Resolved
Hello Matthew, We confirm that the login functionality is working fine for all users. We have also introduced a new feature that allows existing Booster Eco members to securely log in to the Companion App using their existing Booster Eco credentials
QAG <qag@sunsoftny.com>
Oct 26, 2026, 7:28 PM
NewRe: One-Time Passcode Issue Resolved
Hello Matthew, We confirm that the login functionality is working fine for all users. We have also introduced a new feature that allows existing Booster Eco members to securely log in to the Companion App using their existing Booster Eco credentials
QAG <qag@sunsoftny.com>
Oct 26, 2026, 7:27 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, Thanks for the update. Affiliate Pro is our priority right now, and we still need it live by the end of this week. Feedback on today's changes 1. Login page: The "Continue with Booster Eco" button looks great. Please remove "New to Af
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 26, 2026, 6:08 PM
NewFwd: Blockchain Partnership from SunLink™
FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work
David C <david@sunsoftny.com>
Oct 26, 2026, 5:08 PM
NewRE: [Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits
Hi team, Thank you for the update. With the timeline this close to launch, we need to focus 100% of our resources on two things for November 1: finalizing Affiliate Pro, with all the recommended changes we sent over, and Level Surge. 1. Merchant
Matt Swanson <matthew.swanson@booster.eco>
Oct 26, 2026, 4:16 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 12:11 EDT Hi team, All four points of "me
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 4:11 PM
New[Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits
##- Please type your reply above this line -## Your request (202530868) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:55 EDT Hi, Thank you for your email. P
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 3:55 PM
New[Sun Soft Inc] Re: Fwd: MMC - Liver Server - data
##- Please type your reply above this line -## Your request (202530899) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:52 EDT Hi, Thank you for your reply.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 3:52 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hello team, Just following up here with Affiliate Pro, are there any updates there? We really need this to be live by the end of he week, so I’m looking forward to your response. Thanks. Best, From: Support Team - Sunsoft Inc (Support) <sup
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 26, 2026, 3:47 PM
NewRe: [Sun Soft Inc] MMC - Liver Server - data
Dear all, thank you so far. But this is not exactly what i need. Also i am wondering about the numbers in the withdrawal amount column, that could not be real? I need the data of every customer account regarding his finances, credit baöance and cashb
Ben Neuendorf <ben.neuendorf@gmail.com>
Oct 26, 2026, 3:41 PM
NewTicket: 82529711 – User: shoginja – ID: 001.000.001.627 – Missing marketing campaign information in back office
Hi Team, Please check the following case: * Username: shoginja * Ticket Number: 82529711 * ID: 001.000.001.627 * Issue Summary: The user reports that their back-office Marketing Campaign page is not displaying the current marketing
Jose Genovese <jose.genovese@booster.eco>
Oct 26, 2026, 3:34 PM
New[Sun Soft Inc] Re: staging - new button
##- Please type your reply above this line -## Your request (202530900) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:31 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 3:31 PM
Newticket#1009953535 - username: Aibooster - ID: 061.000.000.098 - Booster Companion bug
Hi team, Please check the following case: The user reports that their voice booster is showing an error message saying "I am unable to remember that task due to no voice verification registered." We don't have a screenshot or video attached. W
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 26, 2026, 3:30 PM
NewTicket: 2143796985 – User: NealSalvino – ID: 001.000.000.712 – BTEC tokens and OTP account linkage correction
Hi Team, Please check the following case: * Username: NealSalvino * Ticket Number: 2143796985 * ID: 001.000.000.712 * Issue Summary: The user reports that their merchant account and affiliate account are mixed up, causing the OTP co
Jose Genovese <jose.genovese@booster.eco>
Oct 26, 2026, 3:23 PM
New[Sun Soft Inc] Re: Fwd: MMC - Liver Server - data
##- Please type your reply above this line -## Your request (202530899) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 3:07 PM
New[Sun Soft Inc] Re: Controlled MAC Launch for the 15 Crown Council Partners
##- Please type your reply above this line -## Your request (202530887) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:07 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 3:07 PM
NewTicket: 1525832435 – User: Aibooster – ID: 061.000.000.098 – Affiliate web browser wallet formatting and header overlap issue
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1525832435 * ID: 061.000.000.098 * Issue Summary: The user reported layout and formatting issues within the affiliate wallet on the mobile browser. Spe
Jose Genovese <jose.genovese@booster.eco>
Oct 26, 2026, 3:07 PM
New[Sun Soft Inc] Re: FW: Companion vertical memory
##- Please type your reply above this line -## Your request (202530876) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:07 EDT Hi Hazel, Please see below.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 3:07 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 11:05 EDT Hi , Please see below. Dates
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 3:05 PM
NewNew sign-in to your OpenAI account
New sign-in details for your OpenAI account. Hello, We noticed a new sign-in to your OpenAI account. App: OpenAI Platform Time: October 26, 2026 at 11:02 AM (EDT) Approximate location: New York City, US Device: Chrome on Mac OS X
OpenAI <noreply@tm.openai.com>
Oct 26, 2026, 3:03 PM
NewYour temporary OpenAI login code
Enter this temporary verification code to continue: 546710. OpenAI Log-in Code Hi there, We noticed a suspicious log-in on your account. If that was you, enter this code: 546710 If you were not trying to log in to OpenAI, please reset you
OpenAI <noreply@tm.openai.com>
Oct 26, 2026, 3:02 PM
NewYour temporary OpenAI login code
Enter this temporary verification code to continue: 307377. OpenAI Log-in Code Hi there, We noticed a suspicious log-in on your account. If that was you, enter this code: 307377 If you were not trying to log in to OpenAI, please reset you
OpenAI <noreply@tm.openai.com>
Oct 26, 2026, 2:54 PM
NewRE: [Sun Soft Inc] Re: FW: Companion vertical memory
Hi team, Thank you for the update and for completing the system-wide check. Please let us know when the following will be fixed: * Memory fixes on the app: what is the date of the next app release that will include the recall and dropped-conn
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 26, 2026, 2:49 PM
New[Sun Soft Inc] Re: Correction: MAC Pilot Access for the 15 Crown Council Partners Only
##- Please type your reply above this line -## Your request (202530894) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 10:48 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 2:49 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: paypercut plugin
##- Please type your reply above this line -## Your request (202530898) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 10:15 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 2:15 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Admin info panel
##- Please type your reply above this line -## Your request (202530897) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 10:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 2:13 PM
Newstaging - new button
Hi @Support Team - Sun Soft Inc We would like to have an email that can be sent manually (similar to the Resend Mail button): The email should be sent in the usual way, based on the recipient's billing country: - Hungary --> Hungarian - Austria,
István Ringhoffer <ringi.teszt@gmail.com>
Oct 26, 2026, 1:52 PM
New[Sun Soft Inc] Re: New Partner Back Office Report – Downline Active Memberships
##- Please type your reply above this line -## Your request (202530886) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 07:54 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 11:54 AM
New[Sun Soft Inc] Re: Add New Bank Account Button and Transaction Password Flow
##- Please type your reply above this line -## Your request (202530892) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 07:53 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 11:53 AM
New[Sun Soft Inc] Re: Add “Forgot Transaction Password?” Option to the Bank Account Page
##- Please type your reply above this line -## Your request (202530891) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 07:50 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 11:50 AM
New[Sun Soft Inc] Re: Sponsor Change Request – Customer ID 492898
##- Please type your reply above this line -## Your request (202530888) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 07:36 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 11:36 AM
NewRe: [Sun Soft Inc] Re: paypercut plugin
Hi @Support Team - Sun Soft Inc The functions seem to be working properly, but I'm not sure how I can verify the commission calculations, as I remember that they don't run automatically on the staging server. One question before we update PHP on the
István Ringhoffer <ringi.teszt@gmail.com>
Oct 26, 2026, 11:00 AM
New[Sun Soft Inc] Re: Urgent Correction Required – MAC Referral Link Copy Logic
##- Please type your reply above this line -## Your request (202530885) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 06:55 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 10:55 AM
New[Sun Soft Inc] Re: Required Corrections – Lifetime Personal Enrollment Report
##- Please type your reply above this line -## Your request (202530884) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 06:36 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 10:36 AM
NewRe: [Sun Soft Inc] Re: Admin info panel
Hi @Support Team - Sun Soft Inc 1. Answer: Only our own basic products should be displayed, with the exception of the chew wood. Currently, there are 10 products in total: https://naturalpetcaresystem.com/product/1-havi-adag-burgimmune/ https://nat
István Ringhoffer <ringi.teszt@gmail.com>
Oct 26, 2026, 9:33 AM
New[Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up
##- Please type your reply above this line -## Your request (202530833) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 05:02 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 9:02 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship
##- Please type your reply above this line -## Your request (202530826) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 03:45 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 7:45 AM
New[Sun Soft Inc] Re: Ticket: 1089609060 – User: henryervin – ID: 001.000.000.063 – Avatar customization failure error
##- Please type your reply above this line -## Your request (202530882) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 03:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 7:36 AM
New[Sun Soft Inc] Re: URGENT – CRITICAL ISSUE: Momentum Partner Back Office Is Not Loading
##- Please type your reply above this line -## Your request (202530881) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 03:18 EDT Hi, We investigated the reporte
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 7:18 AM
New[Sun Soft Inc] Re: Remove Visa Card Ending in 5962 – Arlinda Afonso
##- Please type your reply above this line -## Your request (202530889) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 02:16 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 6:16 AM
New[Sun Soft Inc] Re: Bank Account Setup – Incorrect Redirect After Verification
##- Please type your reply above this line -## Your request (202530883) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 02:02 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 6:02 AM
New[Sun Soft Inc] Re: SOS - Reflink der Influencerin "Angela Missun" funktioniert nicht!
##- Please type your reply above this line -## Your request (202530895) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 02:02 EDT Hi, We have tested the referral
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 6:02 AM
New[Sun Soft Inc] Re: Skyslope Canada
##- Please type your reply above this line -## Your request (202530817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 01:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 5:38 AM
New[Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images
##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 26, 2026, 01:17 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 26, 2026, 5:17 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yukihikoA01 2. Email: yukihiko198506@gmail.com 3. New Rank: Royal Penguine 4.
GNG Community <noreply@gng.community>
Oct 26, 2026, 4:00 AM
NewSOS - Reflink der Influencerin "Angela Missun" funktioniert nicht!
Hi, Please check urgently why this influencer's URL is returning Invalid Referral, although the ID is correct. Thanks, Laszlo ---------- Forwarded message --------- From: Marketing - Conunity <marketing@myconunity.com> Date: Sat, Oct 24, 2
Laszlo Erdos <laszlo@myconunity.com>
Oct 25, 2026, 9:14 AM
NewCorrection: MAC Pilot Access for the 15 Crown Council Partners Only
Hi Team, Please correct the scope of my previous email regarding the controlled MAC launch. At this stage, MAC access is exclusively for the 15 Crown Council Partners listed below, for their own personal use of Optima Membership. Customers must not rec
Momentum Network <support@momentumnetwork.net>
Oct 25, 2026, 2:32 AM
NewSee amberlin91396, faith_gail28 and more in your feed
New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny
amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>
Oct 24, 2026, 5:09 PM
NewRE: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
Hi team, Thank you for the APK. Matthew and I tested Level Surge today. We understand the test data runs from March 1, so the dates and day counter are not included below. Please make sure they switch to Nov 1 – Dec 31 for release. 1. Business rules
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 24, 2026, 1:44 PM
NewRE: [Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits
Hi team, Thank you for the update. 1. Merchant Packs: paid registration Thanks for working on the payment step in AI Onboarding. Please confirm the date it will be ready for us to test on staging. 2. Level Surge Thank you for the APK. We'll tes
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 24, 2026, 1:42 PM
NewRE: [Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed
Hi team, Thank you for the updates. We checked them on staging today. Confirmed fixed: * 2 invitations per pack ("2 of 6 used") * Milestones and CP values (1,800 Small / 4,500 Large; 99 / 990 and 199 / 1,990 CP for the purchase) * P
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 24, 2026, 1:41 PM
New[Sun Soft Inc] Re: FW: Companion vertical memory
##- Please type your reply above this line -## Your request (202530876) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 24, 2026, 06:10 EDT Hi, Thank you. We've completed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 24, 2026, 10:10 AM
NewAdd New Bank Account Button and Transaction Password Flow
Hi Team, On the My Wallet > Bank Account page shown in the attached screenshot, partners who already have a bank account added should see a clearly visible “Add New Bank Account” button. When they click this button, a pop-up should ask: “Do you r
Momentum Network <support@momentumnetwork.net>
Oct 24, 2026, 1:40 AM
NewAdd “Forgot Transaction Password?” Option to the Bank Account Page
Hi Team, Please add a “Forgot Transaction Password?” link directly below the Transaction Password field on the My Wallet > Bank Account page, as shown in the attached screenshot. Partners should be able to reset their transaction password without le
Momentum Network <support@momentumnetwork.net>
Oct 24, 2026, 1:34 AM
NewUpdated Partner Commission and Tax Information Report: January 1–October 23, 2026
Hi Team, Please prepare an updated Excel report of all Momentum Network partners who have earned commissions from January 1, 2026, through today, October 23, 2026, inclusive. The report must include one row per partner, with the following informatio
Momentum Network <support@momentumnetwork.net>
Oct 24, 2026, 1:14 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: HOSHI 2. Email: hoshinotane369@gmail.com 3. New Rank: King Penguine 4. Date:
GNG Community <noreply@gng.community>
Oct 24, 2026, 12:29 AM
NewRemove Visa Card Ending in 5962 – Arlinda Afonso
Hi Team, Please remove the saved Visa card ending in 5962 from the following client’s profile: Name: Arlinda Afonso Client ID: 12796 Please confirm once the card has been removed. Thank you, Raúl García
Momentum Network <support@momentumnetwork.net>
Oct 24, 2026, 12:15 AM
NewSponsor Change Request – Customer ID 492898
Hi David and Team, Please process the following sponsor change in the Momentum Network Back Office: Customer to be reassigned: * Name: Heirnat Santana Marquez * Customer ID: 492898 New Direct Referrer: * Name: Efrain Yasmani
Momentum Network <support@momentumnetwork.net>
Oct 23, 2026, 10:52 PM
NewControlled MAC Launch for the 15 Crown Council Partners
Hi Team, We are ready to launch MAC as a controlled pilot for only the following 15 Crown Council Partners: Partner ID Partner Name 481777 Alanys Delgado González 430223 Maria Angelica Garcia 314218 Ashley Valdez 690070 Carmen Elena Ama
Momentum Network <support@momentumnetwork.net>
Oct 23, 2026, 10:46 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, One more item for Affiliate Pro, on Share and promote › Product links: * The product images are cropped: the Booster Companion robot, the Booster VPN shield and the Flow logo are cut off at the top and bottom. * Please show each im
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 23, 2026, 10:01 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, Following up on the Affiliate Pro access from the back office. We asked about this on Oct 13 (decision 3) and Oct 22, and haven't had an answer yet. 1. Left-menu entry in the Booster back office * "Affiliate Pro" appears in the left
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 23, 2026, 9:43 PM
NewNew Partner Back Office Report – Downline Active Memberships
Hi David and team, I need you to create a new report in the Reports section of the Partner Back Office, named: English: Downline Active Memberships Spanish: Membresías Activas de la Red This report must allow each partner to view all partners wi
Momentum Network <support@momentumnetwork.net>
Oct 23, 2026, 8:50 PM
NewRE: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
Hi team, Following up on my earlier email. The Level Surge app needs to match the design Matthew shared with you: Level Surge Tracker – design canvas The current APK uses a different layout. Please build each screen as shown in the canvas. The bu
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 23, 2026, 8:48 PM
NewUrgent Correction Required – MAC Referral Link Copy Logic
Hi David and team, Please urgently correct the logic of the “Copy Link” button in the MAC dashboard’s 4 & FREE section, as shown in the attached screenshots. In this case, it is correct for the Emerald customer to have access to their enrollment pac
Momentum Network <support@momentumnetwork.net>
Oct 23, 2026, 8:43 PM
NewRe: [Sun Soft Inc] Re: Skyslope Canada
Can you resend login credentials for the staging server please? On Thu, Oct 22, 2026 at 4:09 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530817) has been upd
Chad Osborne <chad@callitclosed.com>
Oct 23, 2026, 8:40 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship
In the live scenario you sent, it shows level 2 revenue share being split correctly. However, it does not show any split for levels 3-7, which there would be in this case since the co-sponsors you chose are in different downlines. For example, the level 3
Chad Osborne <chad@callitclosed.com>
Oct 23, 2026, 8:34 PM
NewRequired Corrections – Lifetime Personal Enrollment Report
Hi David and team, Please correct the Lifetime Personal Enrollment report in Netsoft Admin, as shown in the attached screenshot. 1. Automatic search suggestions: As I type a Partner’s name, ID, or email, matching Partners should appear automatica
Momentum Network <support@momentumnetwork.net>
Oct 23, 2026, 7:43 PM
NewBank Account Setup – Incorrect Redirect After Verification
Hi David and team, There is an issue with the Bank Account setup flow in the Partner Back Office. When I click Bank Account, create a new transaction password, and enter the authentication code, the system redirects me to My Profile, displaying a me
Momentum Network <support@momentumnetwork.net>
Oct 23, 2026, 7:38 PM
NewRe: [Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy
Re: SMS Compliance Updates – Unitel Voice Screenshots Hi, Please find attached the Unitel Voice screenshots showing the requirements for the SMS consent language, Terms and Conditions, Privacy Policy, and related disclosures. Please use these scr
Momentum Network <support@momentumnetwork.net>
Oct 23, 2026, 7:35 PM
NewRe: [Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up
Confirmed El vie, 23 oct 2026 a la(s) 4:06 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530833) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 23, 2026, 7:03 PM
NewRe: [Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images
Confirmed El vie, 23 oct 2026 a la(s) 2:16 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 23, 2026, 7:01 PM
NewRE: [Sun Soft Inc] Re: FW: Companion vertical memory
Hi team, We won't be asking our affiliate for these details. We'll test the Companion ourselves, on both the website and the app, and share our findings. In the meantime, please confirm the Companion does the following, which is how it was presented
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 23, 2026, 5:29 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, Thank you for the update. I reviewed goaffiliatepro.com today (Booster ID 25741). Confirmed fixed (from my Oct 22 email): * One plan only: no Pro+ badge, switch or tags * Campaigns hidden * Marketplace test credits and samp
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 23, 2026, 5:22 PM
New[Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed
##- Please type your reply above this line -## Your request (202530821) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 13:15 EDT Hi, Kindly check the updates an
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 5:15 PM
New[Sun Soft Inc] Re: Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
##- Please type your reply above this line -## Your request (202530846) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 13:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 5:13 PM
New[Sun Soft Inc] Re: Ticket#1649943304 - username: Aibooster - ID:061.000.000.098 - Suggestion for changing the app's UI - Product Suite
##- Please type your reply above this line -## Your request (202530880) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 13:12 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 5:12 PM
NewTicket: 1089609060 – User: henryervin – ID: 001.000.000.063 – Avatar customization failure error
Hi Team, Please check the following case: * Username: henryervin * Ticket Number: 1089609060 * ID: 001.000.000.063 * Issue Summary: The user reported that they are unable to upload a headshot to create a custom avatar. When attempti
Jose Genovese <jose.genovese@booster.eco>
Oct 23, 2026, 5:05 PM
NewURGENT – CRITICAL ISSUE: Momentum Partner Back Office Is Not Loading
Hi David and Team, I am reporting an extremely urgent and critical issue affecting the Momentum Network Partner Back Office. The platform at https://bo.momentumnetwork.net is currently not loading. When attempting to access the website, the screen r
Momentum Network <support@momentumnetwork.net>
Oct 23, 2026, 4:57 PM
New[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 12:57 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 4:57 PM
New[Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits
##- Please type your reply above this line -## Your request (202530868) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 12:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 4:55 PM
NewSaw you’re not on the list?
Hi Steve, I’m Allison Watson, product manager for Plaid Layer. As part of our Fall product release, I recorded a deep dive on two updates that make Layer more flexible and easier to fit into your financial onboarding flow. The first is modu
Allison at Plaid <info@email.plaid.com>
Oct 23, 2026, 4:04 PM
New[Sun Soft Inc] Re: Admin Bonus to Merchant ID Credited to Affiliate Wallet Instead - 052.000.000.008
##- Please type your reply above this line -## Your request (202530865) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 12:02 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 4:03 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: New SKU - Canada dues
##- Please type your reply above this line -## Your request (202530879) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 12:01 EDT Hi, We reviewed your request an
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 4:01 PM
New5 ClickUp features you could be using instead
Less app-switching. More value from the Workspace you already use. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 23, 2026, 3:47 PM
NewRE: [Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed
Hi team, Following a call with Matt and Marko, here are additional items for the Merchant Packs project. Please review them and let us know what is already completed, what still needs development, and any questions or technical concerns you have. 1.
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 23, 2026, 3:45 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, One more item for Affiliate Pro, following a call with Matt and Marko: Instruction Manual and FAQs: we will prepare the Affiliate Pro Instruction Manual and FAQs on our side. To make sure they're accurate, please let us know once the change
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 23, 2026, 3:44 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 11:36 EDT Hi team, Thanks for the detaile
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 3:37 PM
NewRE: [Sun Soft Inc] Re: Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hi team, Thank you for removing the outdated video from the Customer Loyalty Program page. We'll send the new one once it's ready. Merchant ID and Pay & Go / Merchant Revenue Share Your email says you tested the full flow end to end, but the part t
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 23, 2026, 3:16 PM
NewTicket#1649943304 - username: Aibooster - ID:061.000.000.098 - Suggestion for changing the app's UI - Product Suite
Hello Team, The user informs us that it's not necessary to display the apps they purchased and their prices. Instead, they suggest moving the customer's products to the top of the page, and that a gamification carousel format would be better than havin
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 23, 2026, 3:07 PM
NewRE: [Sun Soft Inc] Re: FW: Companion vertical memory
Hi team, Thank you for looking into this. We've asked Maya for the details and will send them as soon as we have them. In the meantime, to be clear on how we expect the memory to work: the Companion's memory belongs to the member's account. It must
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 23, 2026, 3:06 PM
New[Sun Soft Inc] Re: Urgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy
##- Please type your reply above this line -## Your request (202530877) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 08:46 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 12:46 PM
NewRe: [Sun Soft Inc] Re: New SKU - Canada dues
Good morning! I apologize for my delayed response. Yes the first 100 agents still get the reduction. New agents will pay $157.07, including HST, to join and monthly thereafter. Since we didn't get to start thie new fee for October, please start t
Ashley Sotomayor <ashley@callitclosed.com>
Oct 23, 2026, 12:42 PM
New[Sun Soft Inc] Re: FW: Companion vertical memory
##- Please type your reply above this line -## Your request (202530876) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 07:00 EDT Hi Hazel, Thanks for passing th
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 11:00 AM
New[Sun Soft Inc] Re: Current online merchant registration & login flow: fixes needed (or remove)
##- Please type your reply above this line -## Your request (202530858) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 05:22 EDT Hi Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 9:22 AM
New[Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up
##- Please type your reply above this line -## Your request (202530833) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 04:06 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 8:06 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: SHUJINISHIZAKI 2. Email: nishizaki1103@gmail.com 3. New Rank: Royal Penguine
GNG Community <noreply@gng.community>
Oct 23, 2026, 6:59 AM
New[Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images
##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 02:16 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 6:16 AM
New[Sun Soft Inc] Re: Include Partner 244209 in Next Week’s Payroll
##- Please type your reply above this line -## Your request (202530878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 23, 2026, 01:43 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 23, 2026, 5:43 AM
NewInclude Partner 244209 in Next Week’s Payroll
Hi team, Please ensure that Merlanie Rivera Delgado (Partner ID: 244209) is included in next week’s payroll for her $50.00 commission. She has already signed the Rules and Conduct acknowledgment pop-up and entered her bank account information. Pl
Momentum Network <support@momentumnetwork.net>
Oct 23, 2026, 12:34 AM
NewRe: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
Hi Raul, Since Momentum Network is a US-based company serving credit repair customers across the United States, I recommend using a US number as your primary customer service number. An international number may be less familiar to your customers and co
David C <david@sunsoftny.com>
Oct 22, 2026, 10:24 PM
NewUrgent Website Update – SMS Compliance Requirements for Terms & Conditions and Privacy Policy
Hi Team, I hope you are doing well. We are currently completing the business text messaging registration process with Unitel Voice, and they require specific SMS compliance disclosures to be published on our website before our business number can be
Momentum Network <support@momentumnetwork.net>
Oct 22, 2026, 9:13 PM
NewRe: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
Hi David, Thank you for the clarification. Before proceeding with purchasing a Twilio number, I would like to confirm one final detail. Our goal is to have one single company number that supports all communication channels, including regular in
Momentum Network <support@momentumnetwork.net>
Oct 22, 2026, 8:40 PM
NewRe: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
Hi Raul, Thank you for setting out the requirements clearly. We understand that you need one company number(Unified) for regular calls, SMS, WhatsApp messaging and WhatsApp voice calls with multiple specialists working through a shared workspace and co
David C <david@sunsoftny.com>
Oct 22, 2026, 8:33 PM
NewRE: [Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed
Hi team, Thanks for the staging credentials. We tested Merchant Packs on staging today and bought a new Small Merchant Pack (22 Oct) to check the latest changes. Several items reported as completed are not showing yet. Screenshots attached. Reported
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 22, 2026, 7:51 PM
NewRE: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
Hi team, Matthew and I reviewed Level Surge on staging today (stgaffiliate.boosterpartner.ai/user/showlevelsurge) against the requirements on this ticket (8, 15 and 16 Oct). Where the emails differ, please follow the most recent one (15 and 16 Oct). Sc
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 22, 2026, 7:49 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, Thank you for the test report. However, it doesn't answer my email from earlier today. The report covers the October 16 release, and its tests ran before I sent my findings, so it still describes the app with Pro+, Coupons and the old prospect
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 22, 2026, 7:40 PM
NewRe: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
Hi David, Thank you for the explanation. Before purchasing the number, please remember that our requirement is to use one company number for: * Regular incoming and outgoing phone calls. * Incoming and outgoing SMS messages. * Inco
Momentum Network <support@momentumnetwork.net>
Oct 22, 2026, 7:29 PM
NewRe: [Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images
Hi, Thank you for the update. However, the implementation does not match the requested changes. The request was to change how Partners add their bank account within the existing section. Please make the following corrections: 1. Rename the exi
Momentum Network <support@momentumnetwork.net>
Oct 22, 2026, 7:25 PM
NewRe: [Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up
Hi, Thank you for the update. I need to clarify that this pop-up is exclusively for reviewing and signing the Momentum Network Independent Distributor Agreement. It must not display or request acceptance of the Terms and Conditions or Rules of Condu
Momentum Network <support@momentumnetwork.net>
Oct 22, 2026, 7:24 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 14:57 EDT Hello Hazel, Thank you for your
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 6:58 PM
NewChangelog: More ways to run and share Loops
More ways to run and share Loops October 22, 2026 Loops automate product work by responding to changes in Linear and connected tools. You can now trigger them from Slack and GitHub, share them as templates, and customize their reasoning levels. Slack
Linear <changelog@updates.linear.app>
Oct 22, 2026, 6:44 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, We reviewed Affiliate Pro (goaffiliatepro.com) today against the decisions we sent on 13 Oct and your plan of 14 Oct. Thanks for the progress. Below is what we found, plus our answers to your open questions. Screenshots attached. Not done y
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 22, 2026, 5:48 PM
NewRE: [Sun Soft Inc] Re: Current online merchant registration & login flow: fixes needed (or remove)
Hi team, Thanks for the updates. 1. Merchant login / questionnaire: thanks for removing it. We'll check that merchants now land directly on their dashboard and let you know. You didn't mention the other question from our original email: the question
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 22, 2026, 4:48 PM
New[Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed
##- Please type your reply above this line -## Your request (202530821) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 12:29 EDT Hello Hazel, Please find below
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 4:29 PM
NewFW: Companion vertical memory
Hi team, As mentioned in my reply on the Project Timelines ticket, please see Marko's email below. An affiliate who uses the Booster Companion regularly reports that it doesn't remember anything from her previous conversations. Please check whether the Co
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 22, 2026, 4:23 PM
NewRE: [Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits
Hi team, Thank you for the update. Matt and I went through it together. Our comments on each point: 1. Merchant Packs: paid registration We don't see why payment is a blocker. The AI agent doesn't need the card details. At the end of AI Onboarding,
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 22, 2026, 4:21 PM
NewRe: [Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed
Hi team, Thanks for your response. I’ll reply to all your questions, but please send me the staging credentials to log in and review. Thanks. From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Thursday, October 22, 2026 at
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 22, 2026, 3:41 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 11:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 3:39 PM
New[Sun Soft Inc] Re: Project Timelines, Testing Window & New Merchant Benefits
##- Please type your reply above this line -## Your request (202530868) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 11:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 3:32 PM
NewRE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. To enable production WhatsApp and US SMS messaging, please complete the following registrations. 1. WhatsApp producti
QAG <qag@sunsoftny.com>
Oct 22, 2026, 3:21 PM
New[Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed
##- Please type your reply above this line -## Your request (202530821) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 11:15 EDT Hi, Kindly check the updates be
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 3:15 PM
New[Sun Soft Inc] Re: Additional Request – CCC Token Renewal Controls | Ticket #202530866
##- Please type your reply above this line -## Your request (202530874) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 11:04 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 3:04 PM
New[Sun Soft Inc] Re: Yearly renewal tab for all members..
##- Please type your reply above this line -## Your request (202530866) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 11:01 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 3:02 PM
NewRE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. To enable production WhatsApp and US SMS messaging, please complete the following registrations. 1. WhatsApp producti
QAG <qag@sunsoftny.com>
Oct 22, 2026, 2:57 PM
NewRE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. To enable production WhatsApp and US SMS messaging, please complete the following registrations. 1. WhatsApp producti
QAG <qag@sunsoftny.com>
Oct 22, 2026, 2:56 PM
NewRE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. To enable production WhatsApp and US SMS messaging, please complete the following registrations. 1. WhatsApp producti
QAG <qag@sunsoftny.com>
Oct 22, 2026, 2:53 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language sel...
##- Please type your reply above this line -## Your request (202530875) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 10:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 2:18 PM
NewRE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. To enable production WhatsApp and US SMS messaging, please complete the following registrations. 1. WhatsApp producti
QAG <qag@sunsoftny.com>
Oct 22, 2026, 2:10 PM
NewRE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. To enable production WhatsApp and US SMS messaging, please complete the following registrations. 1. WhatsApp production reg
QAG <qag@sunsoftny.com>
Oct 22, 2026, 2:10 PM
NewRE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. The live send/receive test is still pending. To enable production WhatsApp and US SMS messaging, Momentum will need to complete the
QAG <qag@sunsoftny.com>
Oct 22, 2026, 2:05 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc The admin notification and the confirmation email to the sender about the successful delivery are received, but none of the other emails arrive. Please check. Üdvözlettel / Kind regards, Ringhoffer István Suppor
István Ringhoffer <ringi.teszt@gmail.com>
Oct 22, 2026, 12:43 PM
New[Sun Soft Inc] Re: I can't change the sponsor.
##- Please type your reply above this line -## Your request (202530867) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 08:30 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 12:30 PM
NewRe: [Sun Soft Inc] Re: I can't change the sponsor.
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 22., Cs, 8:44): ##- Please type your reply above this line -## Your request (202530867) has be
István Ringhoffer <ringi.teszt@gmail.com>
Oct 22, 2026, 12:24 PM
New[Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez
##- Please type your reply above this line -## Your request (202530786) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 07:53 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 11:53 AM
New[Sun Soft Inc] Re: Email Replacement
##- Please type your reply above this line -## Your request (202530873) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 07:50 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 11:50 AM
New[Sun Soft Inc] Re: Final MAC Corrections Required Before Launch
##- Please type your reply above this line -## Your request (202530864) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 07:49 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 11:49 AM
New[Sun Soft Inc] Re: Critical PHP Core Security Flaw?
##- Please type your reply above this line -## Your request (202530870) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 07:10 EDT Hi, Yes, confirmed the same for
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 11:10 AM
New[Sun Soft Inc] Re: Ticket: 1146439825 – User: Aibooster – ID: 061.000.000.098 – Category and language drop-down alignment issue on Shopper mobile browser
##- Please type your reply above this line -## Your request (202530872) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 07:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 11:08 AM
NewAdditional Request – CCC Token Renewal Controls | Ticket #202530866
Hi Team, Further to my previous email regarding Ticket Reference No. 202530866, kindly incorporate an additional feature within the Admin Panel to allow administrators to manage and adjust CCC Token allocations for all membership renewals. At this s
Anoop Lal <k10construct@gmail.com>
Oct 22, 2026, 10:59 AM
NewRE: [Sun Soft Inc] Re: Critical PHP Core Security Flaw?
Great, thank you! I guess you can confirm the same for https://mira-scotty.com/, right? BR Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconun
laszlo@myconunity.com <laszlo@myconunity.com>
Oct 22, 2026, 10:56 AM
New[Sun Soft Inc] Re: URGENT – Critical Security Vulnerabilities Detected in Our Platform – Immediate Action Required
##- Please type your reply above this line -## Your request (202530871) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 06:52 EDT Hi, Thank you for sharing the s
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 10:52 AM
New[Sun Soft Inc] Re: Critical PHP Core Security Flaw?
##- Please type your reply above this line -## Your request (202530870) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 06:52 EDT Hi, Thank you for sharing the s
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 10:52 AM
NewEmail Replacement
Hi Team, Kindly replace member Username: arnoldkoko email New Email: arnoldkoko32@gmail.com http://arnoldkoko.communitycarecrowdfunding.com/cmVmMTI4NC0x thanks for your assistance Partner In Success Anoop Lal Project Manager - Sales and Mar
Anoop Lal <k10construct@gmail.com>
Oct 22, 2026, 10:48 AM
New[Sun Soft Inc] Re: URGENT – New Administrative Report for Lifetime Personal Enrollments
##- Please type your reply above this line -## Your request (202530863) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 04:32 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 8:32 AM
New[Sun Soft Inc] Re: Skyslope Canada
##- Please type your reply above this line -## Your request (202530817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 04:09 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 8:09 AM
NewIconScout in your Claude, ChatGPT and more
IconScout MCP now in your AI agent. IconScout, now inside your AI tool Hey Qag, IconScout MCP gives Claude, ChatGPT, Cursor and Codex access to our entire library of icons, illustrations, 3D and Lottie animations. Ask in a sentence and let it search
IconScout <mail@iconscout.com>
Oct 22, 2026, 8:00 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship
##- Please type your reply above this line -## Your request (202530826) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 03:55 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 7:55 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: anodatti 2. Email: harumianoda@gmail.com 3. New Rank: King Penguine 4. Date:
GNG Community <noreply@gng.community>
Oct 22, 2026, 7:47 AM
New[Sun Soft Inc] Re: I can't change the sponsor.
##- Please type your reply above this line -## Your request (202530867) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 02:44 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 6:44 AM
New[Sun Soft Inc] Re: Sept Revenue Share
##- Please type your reply above this line -## Your request (202530816) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 22, 2026, 02:43 EDT Hi, Thank you for confirming.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 22, 2026, 6:43 AM
NewRe: [Sun Soft Inc] Re: URGENT – New Administrative Report for Lifetime Personal Enrollments
Confirmed El mié, 21 oct 2026 a la(s) 7:27 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530863) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 22, 2026, 4:45 AM
NewTicket: 1146439825 – User: Aibooster – ID: 061.000.000.098 – Category and language drop-down alignment issue on Shopper mobile browser
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1146439825 * ID: 061.000.000.098 * Issue Summary: The user reported a UI responsiveness issue where the category and language drop-down menus do not al
Jose Genovese <jose.genovese@booster.eco>
Oct 21, 2026, 10:42 PM
NewRe: [Sun Soft Inc] Re: URGENT – Critical Security Vulnerabilities Detected in Our Platform – Immediate Action Required
Thank you for the clarification. However, I need to know exactly how long it will take to implement the necessary security updates and fully resolve these vulnerabilities. Given the seriousness of this situation, I cannot simply wait for an update with
Momentum Network <support@momentumnetwork.net>
Oct 21, 2026, 9:14 PM
New[Sun Soft Inc] Re: URGENT – Critical Security Vulnerabilities Detected in Our Platform – Immediate Action Required
##- Please type your reply above this line -## Your request (202530871) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 17:00 EDT Hello, We understand your conce
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 9:00 PM
NewURGENT – Critical Security Vulnerabilities Detected in Our Platform – Immediate Action Required
Hi Team, I have just been informed of two extremely critical PHP security vulnerabilities (CVE-2026-109618 and CVE-2026-109619) that could potentially expose our platform to serious cyberattacks, unauthorized access, and sensitive information theft.
Momentum Network <support@momentumnetwork.net>
Oct 21, 2026, 8:56 PM
New[Sun Soft Inc] Re: Critical PHP Core Security Flaw?
##- Please type your reply above this line -## Your request (202530870) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 16:42 EDT Hello Laszlo, Thank you for sha
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 8:42 PM
NewUpdated Questionnaire Link
Dear Luca, We hope you are doing well. Please find below the updated link to the questions for your review. Link: http://a37.us/4JcV6 Whenever you have a chance, kindly take a look and share your feedback. Thank you for your continued suppo
QAG <qag@sunsoftny.com>
Oct 21, 2026, 7:38 PM
NewUpdated Questionnaire Link
Hello Luca, We hope you are doing well. Please find below the updated link to the questionnaire for your review. Link: http://a37.us/4JcV6 Whenever you have a chance, kindly take a look and share your feedback. Thank you for your continued
QAG <qag@sunsoftny.com>
Oct 21, 2026, 7:37 PM
NewCritical PHP Core Security Flaw?
Hi, Please check urgently if we are on the safe side. https://www.bbc.com/news/articles/cmly0lg3w5x2o Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschla
laszlo@myconunity.com <laszlo@myconunity.com>
Oct 21, 2026, 6:56 PM
NewYour next project deserves a better starting point
Less setup from scratch. More time moving work forward. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 21, 2026, 4:52 PM
NewFwd: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
Dear Anna, FYI Thank You. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007
QAG <qag@sunsoftny.com>
Oct 21, 2026, 4:28 PM
NewFwd: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
Dear Anna, FYI Begin forwarded message: From: Momentum Network <support@momentumnetwork.net> Subject: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration Date: October 20, 2026 at 20:29:13 EDT T
QAG <qag@sunsoftny.com>
Oct 21, 2026, 4:27 PM
NewRe: [Sun Soft Inc] Re: Skyslope Canada
Yes, this appears to be correct now. So how will the final revenue share report look? On Wed, Oct 21, 2026 at 12:15 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (
Chad Osborne <chad@callitclosed.com>
Oct 21, 2026, 4:18 PM
New[Sun Soft Inc] Re: Skyslope Canada
##- Please type your reply above this line -## Your request (202530817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 12:14 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 4:15 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship
This seems to be correct. Let's make it live please. On Tue, Oct 20, 2026 at 2:14 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530826) has been updated. To ad
Chad Osborne <chad@callitclosed.com>
Oct 21, 2026, 3:59 PM
NewRe: [Sun Soft Inc] Re: Sept Revenue Share
Yes, this is correct. On Tue, Oct 20, 2026 at 3:17 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530816) has been updated. To add additional comments, reply to
Chad Osborne <chad@callitclosed.com>
Oct 21, 2026, 3:51 PM
New[Sun Soft Inc] Re: Fw: Companion issues.
##- Please type your reply above this line -## Your request (202530825) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 11:48 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 3:49 PM
NewRe: [Sun Soft Inc] Re: Fw: Companion issues.
Hi, I can see the updates and they are working. I'll keep reviewing the app and let you know if I encounter any more issues. Thanks! Best, From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Wednesday, October 21, 2026
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 21, 2026, 3:47 PM
New[Sun Soft Inc] Re: Development Requirements: Merchant Codes, Revenue Sharing & Career Point Calculations
##- Please type your reply above this line -## Your request (202530838) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 11:46 EDT Hi, Kindly check the updates be
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 3:47 PM
NewRe: [Sun Soft Inc] Re: Skyslope Canada
That's not correct. The $140 was already in Canadian dollars. The US equivalent is roughly $100.00. On Wed, Oct 21, 2026 at 7:05 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Y
Chad Osborne <chad@callitclosed.com>
Oct 21, 2026, 3:45 PM
NewProject Timelines, Testing Window & New Merchant Benefits
Hi Team, I’d like to get an updated timeline and feasibility assessment for the projects currently in development. With the November 1 target date approaching, we need to understand where each project currently stands and whether we have sufficient time
Matt Swanson <matthew.swanson@booster.eco>
Oct 21, 2026, 3:34 PM
New[Sun Soft Inc] Re: Admin info panel
##- Please type your reply above this line -## Your request (202530836) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 11:29 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 3:29 PM
NewRe: [Sun Soft Inc] Re: Admin Bonus to Merchant ID Credited to Affiliate Wallet Instead - 052.000.000.008
Thank you. Can you please confirm that the language implementation will apply not only to the Affiliate Back Office, but also to the Shopper, Merchant, and Community Partner platforms? I also want to make sure localization is carried through to shared/r
Matt Swanson <matthew.swanson@booster.eco>
Oct 21, 2026, 3:26 PM
NewPower modern bank payments
Learn how. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Plaid <info@email.plaid.com>
Oct 21, 2026, 3:08 PM
NewYour next project deserves a better starting point
Less setup from scratch. More time moving work forward. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 21, 2026, 3:04 PM
NewGrok Voice 3.0 is now in the Grok API
Ranked #1 for speech-to-speech and ready to build with today. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SpaceXSI <updates@email.api.x.ai>
Oct 21, 2026, 3:00 PM
NewI can't change the sponsor.
Hi @Support Team - Sun Soft Inc Please fix this. Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Oct 21, 2026, 2:12 PM
NewYearly renewal tab for all members..
Hi Team, We need to implement a dedicated Membership Renewal Tab within the member dashboard to provide a simple and convenient way for members to manage their upcoming Monthly and Yearly Membership Renewals. The renewal feature should include:
Anoop Lal <k10construct@gmail.com>
Oct 21, 2026, 1:30 PM
New[Sun Soft Inc] Re: Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
##- Please type your reply above this line -## Your request (202530846) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 09:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 1:18 PM
New[Sun Soft Inc] Re: Current online merchant registration & login flow: fixes needed (or remove)
##- Please type your reply above this line -## Your request (202530858) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 09:15 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 1:15 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc Yes, there is still an issue with the cart on the initial page load, but when I navigate to another page, the price updates correctly to EUR. It's a minor issue, but we need to investigate what might be causing it
István Ringhoffer <ringi.teszt@gmail.com>
Oct 21, 2026, 12:04 PM
New[Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up
##- Please type your reply above this line -## Your request (202530833) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 07:39 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 11:39 AM
New[Sun Soft Inc] Re: URGENT – New Administrative Report for Lifetime Personal Enrollments
##- Please type your reply above this line -## Your request (202530863) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 07:27 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 11:28 AM
New[Sun Soft Inc] Re: Fw: Companion issues.
##- Please type your reply above this line -## Your request (202530825) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 07:26 EDT Hi, Thank you for confirming.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 11:26 AM
New[Sun Soft Inc] Re: Request for Development Timeline: Mobile App & Desktop Back Office Localization
##- Please type your reply above this line -## Your request (202530857) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 07:08 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 11:08 AM
New[Sun Soft Inc] Re: Skyslope Canada
##- Please type your reply above this line -## Your request (202530817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 07:05 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 11:05 AM
New[Sun Soft Inc] Re: staging htpass
##- Please type your reply above this line -## Your request (202530835) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 06:58 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 10:59 AM
NewRe: [Sun Soft Inc] Re: staging htpass
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 20., K, 8:06): ##- Please type your reply above this line -## Your request (202530835) has bee
István Ringhoffer <ringi.teszt@gmail.com>
Oct 21, 2026, 10:56 AM
NewRe: [Sun Soft Inc] Re: Admin info panel
Hi @Support Team - Sun Soft Inc I’ve added everything I could think of to the Excel file. Please also make sure that any future changes are reflected in the information section as well. Üdvözlettel / Kind regards, Ringhoffer István Support Tea
István Ringhoffer <ringi.teszt@gmail.com>
Oct 21, 2026, 10:54 AM
New[Sun Soft Inc] Re: Admin Bonus to Merchant ID Credited to Affiliate Wallet Instead - 052.000.000.008
##- Please type your reply above this line -## Your request (202530865) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 06:37 EDT Hi, Thank you for bringing thes
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 10:37 AM
New[Sun Soft Inc] Re: Fwd: Change request for the cashback received endpoint
##- Please type your reply above this line -## Your request (202530859) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 06:23 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 10:23 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID ...
##- Please type your reply above this line -## Your request (202530829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 06:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 10:19 AM
New[Sun Soft Inc] Re: Sponsor Change Request – Shaena Gonzalez (ID 486672)
##- Please type your reply above this line -## Your request (202530862) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 06:16 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 10:16 AM
New[Sun Soft Inc] Re: ticket#1088840603 - username:harveytilton - ID:001.000.000.019 - [INQUIRY] Customer Request for Life Insurance and Debt Consolidation Loan
##- Please type your reply above this line -## Your request (202530856) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 04:04 EDT Hi, Kindly review the following
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 8:04 AM
New[Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen
##- Please type your reply above this line -## Your request (202530790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 03:37 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 7:37 AM
New[Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images
##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 21, 2026, 03:22 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 21, 2026, 7:22 AM
NewService Will Renew Soon - Your Company Formations
Hello Anoop Lal, The following service for CCC WORLDWIDE LIMITED is set to renew on 04/11/2026 Registered Office Address - London The total price to renew the service is: 34.80 Please note that no action is required and the amount shown abo
Your Company Formations <info@yourcompanyformations.co.uk>
Oct 21, 2026, 7:14 AM
NewRe: Admin Bonus to Merchant ID Credited to Affiliate Wallet Instead - 052.000.000.008
Adding one more related item to this report. Area: Product Suite page, accessed from the Merchant platform Merchant ID: 052.000.000.008 Description: When I open the Product Suite page from the Merchant platform, it loads with the old design. I
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 21, 2026, 2:50 AM
NewAdmin Bonus to Merchant ID Credited to Affiliate Wallet Instead - 052.000.000.008
Hi Team, I'm reporting an issue with the Admin Bonus function. Accounts involved: * Merchant ID: 052.000.000.008 * Affiliate ID: 052.000.000.007 Description: I sent a $1 USD admin bonus to my Merchant account (052.000.000.008). The g
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 21, 2026, 2:37 AM
NewFinal MAC Corrections Required Before Launch
Hi Team, We completed another full review of MAC. The main calculations are consistent, including the three credit scores, the $22,766 total debt, the Debt Payoff Planning totals, and the Financial Temperature score of 52/100. Please complete the fo
Momentum Network <support@momentumnetwork.net>
Oct 21, 2026, 1:28 AM
NewURGENT – New Administrative Report for Lifetime Personal Enrollments
Hi Team, I hope you are doing well. I urgently need your assistance creating a new report in the Netsoft Administrative Back Office that allows our administrative team to search for any Momentum Network Partner and view the total number of Partners
Momentum Network <support@momentumnetwork.net>
Oct 21, 2026, 12:43 AM
NewSponsor Change Request – Shaena Gonzalez (ID 486672)
Hi Team, I hope you are doing well. I need your assistance with a sponsor change for the following Momentum Network Partner: Partner Name: Shaena Gonzalez Partner ID: 486672 Please update her sponsorship so that she is placed directly under E
Momentum Network <support@momentumnetwork.net>
Oct 21, 2026, 12:30 AM
NewRequest for Guidance – Unified Customer Service Communication Platform and Automated Integration
Hi Team, I hope you are all doing well. I would like to ask for your guidance and recommendations regarding a new integration we are considering implementing at Momentum Network to improve and centralize our customer service operations. Currently
Momentum Network <support@momentumnetwork.net>
Oct 21, 2026, 12:29 AM
New[Request received]
##- Please type your reply above this line -## Your request (202530859) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Oct 20, 2026, 9:04 PM
NewFwd: Change request for the cashback received endpoint
Dear Team, FYI Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Otto Fischer <otto.fischer@prismasoluti
QAG <qag@sunsoftny.com>
Oct 20, 2026, 9:03 PM
NewFwd: Change request for the cashback received endpoint
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Otto Fischer <otto.fischer@prismasolutions.ro> Subject: Change reques
QAG <qag@sunsoftny.com>
Oct 20, 2026, 9:03 PM
NewRe: Booster Companion – Avatar Issue Resolved (Version 64)
Hello Hazel, Thank you for your feedback and for confirming the fixes. 1. Blank Photo Preview We have checked this and noticed a slight delay in loading the photo preview. However, this does not happen consistently. We will review it further and
QAG <qag@sunsoftny.com>
Oct 20, 2026, 8:29 PM
NewCurrent online merchant registration & login flow: fixes needed (or remove)
Hi team, As agreed in ticket 202530821 (New Project: Merchant registration, Merchant Packs and merchant back office), all merchant registration will move to the AI Onboarding (n8n) page, and this flow will be replaced by it as well. Until that's live,
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 20, 2026, 8:27 PM
New[Sun Soft Inc] Re: Sept Revenue Share
##- Please type your reply above this line -## Your request (202530816) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 15:17 EDT Hi , Thank you for your confirm
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 7:17 PM
NewRE: Booster Companion – Avatar Issue Resolved (Version 64)
Hi team, I tested Version 64 and can confirm the following are working (screen recording attached): * Selfie avatar: uploading a selfie now uses the new photo, and the generated avatar looks much better. * Correct companion after login: aft
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 20, 2026, 6:55 PM
NewRe: [Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez
Hi, Thank you for the update. Could you please confirm that Ashley will now receive all my emails normally at info@aa-wealthsolutions.com? Thank you. El mar, 20 oct 2026 a la(s) 10:46 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.
Momentum Network <support@momentumnetwork.net>
Oct 20, 2026, 6:54 PM
NewRe: [Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen
Confirmed El mar, 20 oct 2026 a la(s) 9:06 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530790) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 20, 2026, 6:42 PM
NewRE: [Sun Soft Inc] Re: Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hi team, Thank you for the update. Merchant Revenue Shares tab The new tab on My Earnings looks good, thank you. Merchant ID and Pay & Go Thanks for checking. The screenshots make sense. Please confirm that the full flow works end to end for bo
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 20, 2026, 6:36 PM
NewRe: [Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up
Hi, These are two separate documents: the Terms and Conditions and the Momentum Network Independent Distributor Agreement. The Terms and Conditions should keep their current title. The Independent Distributor Agreement is the document distributors need
Momentum Network <support@momentumnetwork.net>
Oct 20, 2026, 6:28 PM
NewRe: [Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images
Hi, Thank you for the update. The new Bank Account setup flow is not appearing in the live environment. Could you please verify that the changes have been deployed correctly and let us know once they are visible? Thank you. El mar, 20 oct 2026 a
Momentum Network <support@momentumnetwork.net>
Oct 20, 2026, 6:26 PM
NewRE: [Sun Soft Inc] Re: Fw: Companion issues.
Hi team, Thank you for fixing the avatar deletion so quickly. Avatar library Yes, please go ahead. A library of previous avatars would be very useful. Please build it with these rules: * Users can browse all the avatars they've created, swit
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 20, 2026, 6:20 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship
##- Please type your reply above this line -## Your request (202530826) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 14:14 EDT Hi , We have reviewed your co
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 6:14 PM
NewRE: [Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed
Hi team, Thank you for the detailed summary. Below are our answers to the outstanding details, plus a few additions. 1. Exact store location in AI Onboarding A typed street address isn't enough, because Pay & Go has to match a shopper's card tran
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 20, 2026, 6:05 PM
NewBooster Companion – Avatar Issue Resolved (Version 64)
Hello Matthew, We hope you are doing well. Regarding the avatar issue you reported to David yesterday, our team investigated and found that an old avatar was being displayed as a placeholder. We have now resolved this issue. When you customize yo
QAG <qag@sunsoftny.com>
Oct 20, 2026, 5:58 PM
NewBooster Companion – Avatar Issue Resolved (Version 64)
Hello Matthew, We hope you are doing well. Regarding the avatar issue you reported to David yesterday, our team investigated and found that an old avatar was being displayed as a placeholder. We have now resolved this issue. When you customize yo
QAG <qag@sunsoftny.com>
Oct 20, 2026, 5:54 PM
NewRe: One-Time Passcode Issue Resolved
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Oct 20, 2026, at 10:46, Matt Swanson <matthew.swanson@booster.eco> wrote: Hello, Update is wo
QAG <qag@sunsoftny.com>
Oct 20, 2026, 5:23 PM
NewSee what rashmika_mandanna and 8 others shared
Catch up on Instagram rashmika_mandanna, 90s_parithabangal and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive the
Instagram <posts-recaps@mail.instagram.com>
Oct 20, 2026, 5:21 PM
NewRequest for Development Timeline: Mobile App & Desktop Back Office Localization
Hi Team, I’d like to get an update on the timeline and development requirements for adding multiple languages to both the Booster mobile app and the desktop Back Office. As we continue expanding our presence in the European Union, localization is becomi
Matt Swanson <matthew.swanson@booster.eco>
Oct 20, 2026, 5:17 PM
Newticket#1088840603 - username:harveytilton - ID:001.000.000.019 - [INQUIRY] Customer Request for Life Insurance and Debt Consolidation Loan
Hi Team, Please check the following case: * Request Details: The user is inquiring about acquiring life insurance for his wife and a credit card consolidation loan. As these services (Booster Insure / Financial Services) are not directly availab
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 20, 2026, 4:37 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access
##- Please type your reply above this line -## Your request (202530851) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 11:58 EDT Hi, Thank you for sharing the d
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 3:58 PM
New[Sun Soft Inc] Re: Development Requirements: Merchant Codes, Revenue Sharing & Career Point Calculations
##- Please type your reply above this line -## Your request (202530838) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 11:43 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 3:43 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 868290882 – User: fergusta – ID: 001.000.003.332 – Zero balance and insufficient funds error on staking after migrat...
##- Please type your reply above this line -## Your request (202530828) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 11:31 EDT Hi, Kindly review the following
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 3:32 PM
New[Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez
##- Please type your reply above this line -## Your request (202530786) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 10:46 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 2:46 PM
NewRe: One-Time Passcode Issue Resolved
Hello, Update is working on my end and hope it works globally now as well. Can you please confirm whether existing users who choose not to use Apple or Google login can continue signing in with their existing Booster login credentials (email and pas
Matt Swanson <matthew.swanson@booster.eco>
Oct 20, 2026, 2:46 PM
NewRe: [Sun Soft Inc] Re: Skyslope Canada
This appears to be correct, however, these numbers are in Canadian dollars, NOT in US dollars. The final report will need to either have these converted into US equivalents ($100 for level 1, $50 for level 2, etc, etc), OR will need to differentiate which
Chad Osborne <chad@callitclosed.com>
Oct 20, 2026, 1:38 PM
NewRe: [Sun Soft Inc] Re: Sept Revenue Share
This is correct On Sun, Oct 18, 2026 at 10:46 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530816) has been updated. To add additional comments, reply to this
Chad Osborne <chad@callitclosed.com>
Oct 20, 2026, 1:33 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship
Yes, the split would apply to all 7 levels On Tue, Oct 20, 2026 at 3:29 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530826) has been updated. To add addition
Chad Osborne <chad@callitclosed.com>
Oct 20, 2026, 1:15 PM
New[Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen
##- Please type your reply above this line -## Your request (202530790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 09:06 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 1:06 PM
New[Sun Soft Inc] Re: Urgent: Selected Language Missing from New CRC Profile Notes
##- Please type your reply above this line -## Your request (202530832) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 09:05 EDT Hi, Thank you for the request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 1:05 PM
New[Sun Soft Inc] Re: New Project: Merchant registration, Merchant Packs and merchant back office: changes needed
##- Please type your reply above this line -## Your request (202530821) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 09:00 EDT Hi, Thank you for sharing the d
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 1:00 PM
NewOne-Time Passcode Issue Resolved
Hello Matthew, Regarding the One-Time Passcode (OTP) issue you reported yesterday, we have resolved it. Our team investigated and found that the authorized IP address was missing from your Brevo account. We have now added the required IP address, an
QAG <qag@sunsoftny.com>
Oct 20, 2026, 12:03 PM
NewOne-Time Passcode Issue Resolved
Hello Matthew, Regarding the One-Time Passcode (OTP) issue you reported yesterday, we have resolved it. Our team investigated and found that the authorized IP address was missing from your Brevo account. We have now added the required IP address, an
QAG <qag@sunsoftny.com>
Oct 20, 2026, 12:03 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
##- Please type your reply above this line -## Your request (202530782) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 07:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 11:19 AM
New[Sun Soft Inc] Re: Ticket#657560362- username: Aibooster - ID: 061.000.000.098 -Pending Rewards Overflowing Container (Mobile/Web View)
##- Please type your reply above this line -## Your request (202530841) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 07:14 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 11:14 AM
NewRe: Starline Compensation Plan – Clarifications Required
Good afternoon, Please find attached the reply to point 27 Warm regards Valentina Colombo Executive Assistant General Manager Starline S.r.l Piazza della Repubblica 5 21100 Varese – Italy Phone:+39 0332 1434287 Email: valent
Valentina Colombo <valentina.colombo@starline-italia.com>
Oct 20, 2026, 11:05 AM
New[Sun Soft Inc] Re: Ticket#860676461 - username: Aibooster - ID: 061.000.000.098 - [BUG - Frontend CSS] UI Overflow in Web3 Flexible Staking Section (Mobile Web View)
##- Please type your reply above this line -## Your request (202530840) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:53 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 10:53 AM
New[Sun Soft Inc] Re: Urgent: Correct the Document Name in the Pop-Up
##- Please type your reply above this line -## Your request (202530833) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:44 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 10:44 AM
New[Sun Soft Inc] Re: Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
##- Please type your reply above this line -## Your request (202530846) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 10:42 AM
New[Sun Soft Inc] Re: UI Correction – Text Overflow in Red Status Badge
##- Please type your reply above this line -## Your request (202530850) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:39 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 10:39 AM
New[Sun Soft Inc] Re: Admin info panel
##- Please type your reply above this line -## Your request (202530836) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:32 EDT Hi, We can add a read-only “Con
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 10:32 AM
New[Sun Soft Inc] Re: Ticket#1234542623- username: Aibooster - ID: 061.000.000.098 -Mobile Responsiveness Issues on Header Navigation & Call-to-Action Buttons
##- Please type your reply above this line -## Your request (202530839) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:23 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 10:23 AM
New[Sun Soft Inc] Re: Ticket: 1052210334 – User: floydperry – ID: 001.000.000.084 – BTEC Token Migration Stuck in Awaiting Migration Status
##- Please type your reply above this line -## Your request (202530843) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 06:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 10:22 AM
NewRe: Starline Compensation Plan – Clarifications Required
Sorry I have sent the wrong file here the commission one. Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-italia.com Website:www.sta
Luca Bianchi <luca.bianchi@starline-italia.com>
Oct 20, 2026, 9:10 AM
NewRe: Starline Compensation Plan – Clarifications Required
Here the example you request. We can discuss In the afternoon. Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-italia.com Websit
Luca Bianchi <luca.bianchi@starline-italia.com>
Oct 20, 2026, 8:44 AM
New[Sun Soft Inc] Re: Booster Flow — center calendar on mobile
##- Please type your reply above this line -## Your request (202530830) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 04:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 8:37 AM
New[Sun Soft Inc] Re: URGENT - Header background
##- Please type your reply above this line -## Your request (202530834) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 04:36 EDT Hi, The responsive layout issue
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 8:36 AM
New[Sun Soft Inc] Re: changes implemented in February 2026
##- Please type your reply above this line -## Your request (202530814) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 04:29 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 8:30 AM
New[Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images
##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 04:02 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 8:03 AM
New[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 03:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 7:39 AM
New[Sun Soft Inc] Re: Clarify merchant-to-affiliate activation and treatment of existing referrals
##- Please type your reply above this line -## Your request (202530827) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 03:39 EDT Hi, Kindly check the updates be
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 7:39 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Co Sponsorship
##- Please type your reply above this line -## Your request (202530826) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 03:29 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 7:29 AM
NewFW: URGENT - Header background
Hi, I need this please urgently in the next 2 hours. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconunity.com Rechtliche Angaben
laszlo@myconunity.com <laszlo@myconunity.com>
Oct 20, 2026, 7:17 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 03:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 7:09 AM
New[Sun Soft Inc] Re: URGENT – Ticket: 1591647788 – steveai – Paid AI Companion Pro purchase not reflected in app
##- Please type your reply above this line -## Your request (202530813) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 03:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 7:09 AM
New[Sun Soft Inc] Re: Urgent: Inconsistent Dashboard Layout Across Virtual Offices
##- Please type your reply above this line -## Your request (202530849) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 03:08 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 7:08 AM
New[Sun Soft Inc] Re: Fw: Companion issues.
##- Please type your reply above this line -## Your request (202530825) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:49 EDT Hi, The deletion is fixed and l
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 6:50 AM
New[Sun Soft Inc] Re: Partner-to-Customer Conversion – Jhennifer Rosario Rosario (ID 971438)
##- Please type your reply above this line -## Your request (202530831) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:28 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 6:28 AM
New[Sun Soft Inc] Re: Ticket: 280350274 – User: joellambert – ID: 001.000.000.020 – Incorrect Video Content on Booster Flow
##- Please type your reply above this line -## Your request (202530844) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:18 EDT Hi, Kindly check the update bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 6:18 AM
New[Sun Soft Inc] Re: Please Verify Payroll Inclusion – Gisemari Diaz (ID 655436)
##- Please type your reply above this line -## Your request (202530852) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:14 EDT Hi, Thank you for the request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 6:14 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:08 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 6:08 AM
New[Sun Soft Inc] Re: staging htpass
##- Please type your reply above this line -## Your request (202530835) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:06 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 6:06 AM
New[Sun Soft Inc] Re: PassWord Reset Process
##- Please type your reply above this line -## Your request (202530837) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:05 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 6:05 AM
New[Sun Soft Inc] Re: Please Ensure These Partners Are Included in Tomorrow’s Payroll – October 20
##- Please type your reply above this line -## Your request (202530848) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 02:02 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 6:02 AM
New[Sun Soft Inc] Re: Remove Card from Payfit – Nailin Maria Martell Rodriguez (ID 746451)
##- Please type your reply above this line -## Your request (202530853) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 20, 2026, 01:32 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 20, 2026, 5:33 AM
NewTomorrow: Manage Your Projects Like a Pro
Less chasing updates. More moving projects forward. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 20, 2026, 2:36 AM
NewRemove Card from Payfit – Nailin Maria Martell Rodriguez (ID 746451)
Hi team, Please remove the card ending in 2820 from Payfit for customer Nailin Maria Martell Rodriguez (ID 746451). Please confirm once the card has been removed. Thank you, Raúl García
Momentum Network <support@momentumnetwork.net>
Oct 20, 2026, 12:56 AM
NewPlease Verify Payroll Inclusion – Gisemari Diaz (ID 655436)
Hi team, Please ensure that Gisemari Diaz (Member ID: 655436) is included in tomorrow’s payroll, October 20, with her pending commissions. She completed the required pop-up acceptance on October 17 and should receive her payment this Thursday, October
Momentum Network <support@momentumnetwork.net>
Oct 20, 2026, 12:30 AM
NewRe: [Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access
Hi team, Below is a report of my Affiliate SAM testing on Oct 19, with the steps I took, the results, and what I need from you. Test account: Affiliate “newon”. This is what showed up when using the identity takeover feature on my own username. All tes
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 20, 2026, 12:25 AM
NewUI Correction – Text Overflow in Red Status Badge
Hi team, Please correct the red status badge in the Account History table shown in the attached screenshot. The text extends beyond the oval’s border and should remain fully contained inside it. Please adjust the badge’s size, padding, and text wrap
Momentum Network <support@momentumnetwork.net>
Oct 19, 2026, 11:50 PM
NewRE: [Sun Soft Inc] Re: Fw: Companion issues.
Hi team, Thanks for the update. Three things from my testing today: 1. Wrong companion after login – still happening. Your update lists this as fixed, but it just happened again. I logged out, logged back in, and when I started the session the acti
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 19, 2026, 10:19 PM
NewUrgent: Inconsistent Dashboard Layout Across Virtual Offices
Hi Team, For some reason, certain virtual offices are displaying a different dashboard layout, as shown in the attached screenshot. All partner virtual offices should display the same standard dashboard layout. One affected account is: Mauricio D
Momentum Network <support@momentumnetwork.net>
Oct 19, 2026, 10:01 PM
NewPlease Ensure These Partners Are Included in Tomorrow’s Payroll – October 20
Hi Team, Please ensure that the following partners are included in tomorrow’s payroll, October 20, 2026: Partner Partner ID Available commissions in the October 17 report Shay Gonzalez 486672 $205.00 Yurik Magana 304278 $200.00 Maria
Momentum Network <support@momentumnetwork.net>
Oct 19, 2026, 10:00 PM
NewRe: Starline Compensation Plan – Clarifications Required
Dear Luca, Thank you for your answers and for sharing the documents. We understand you are working on the remaining points. We appreciate your patience with the number of questions. We want to make sure we capture every detail correctly so our team
QAG <qag@sunsoftny.com>
Oct 19, 2026, 9:47 PM
NewRe: Starline Compensation Plan – Clarifications Required
Dear Luca, Thank you for your answers and for sharing the documents. We understand you are working on the remaining points. We appreciate your patience with the number of questions. We want to make sure we capture every detail correctly so our team
QAG <qag@sunsoftny.com>
Oct 19, 2026, 9:47 PM
NewRe: Starline Compensation Plan – Clarifications Required
Dear Luca, Thank you for your answers and sharing the document. We know that you are working on the other answered. Sorry it may looks like alot of questions. But we want to make sure that we don’t miss any detail and we need to cover everything.
QAG <qag@sunsoftny.com>
Oct 19, 2026, 9:45 PM
NewRe: Starline Compensation Plan – Clarifications Required
Dear Luca, Thank you for your answers and sharing the document. We know that you are working on the QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On
QAG <qag@sunsoftny.com>
Oct 19, 2026, 9:43 PM
NewRe: Proposal from ProMLM™ (Ilife Europe)
Dear Michael, Thank you for letting us know. We apologize for the inconvenience caused by the language issue in the admin area. We will review the German translation and correct the issue. We will provide you with a German-language demo link within
David C <david@sunsoftny.com>
Oct 19, 2026, 9:27 PM
New[Request received]
##- Please type your reply above this line -## Your request (202530846) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Oct 19, 2026, 9:02 PM
NewFwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hello Team, Please find the email received from the client below. P.S. Hazel: Kindly include support@sunsoftny.com in your email communications so that you can receive support from our team 24 hours a day, 6 days a week. Thank you. QAG Team
QAG <qag@sunsoftny.com>
Oct 19, 2026, 9:02 PM
NewFwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hello Team, Please find the email received from the client below. P.S. Hazel: Kindly include support@sunsoftny.com in your email communications so that you can receive support from our team 24 hours a day, 6 days a week. Thank you. QAG Team
QAG <qag@sunsoftny.com>
Oct 19, 2026, 8:58 PM
NewTomorrow: Manage Your Projects Like a Pro
Less chasing updates. More moving projects forward. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 19, 2026, 8:03 PM
NewTicket: 280350274 – User: joellambert – ID: 001.000.000.020 – Incorrect Video Content on Booster Flow
Hi Team, Please check the following case: * Username: joellambert * Ticket Number: 280350274 * ID: 001.000.000.020 * Issue Summary: The user reported that the video displayed on the Booster Flow page is incorrect. Instead of showing
Jose Genovese <jose.genovese@booster.eco>
Oct 19, 2026, 6:23 PM
NewTicket: 1052210334 – User: floydperry – ID: 001.000.000.084 – BTEC Token Migration Stuck in Awaiting Migration Status
Hi Team, Please check the following case: * Username: floydperry * Ticket Number: 1052210334 * ID: 001.000.000.084 * Issue Summary: The user completed the setup of his new BTEC wallet address as instructed, but his BTEC tokens have
Jose Genovese <jose.genovese@booster.eco>
Oct 19, 2026, 6:08 PM
NewFwd: Security update: CVE-2026-99999 patch rollout in progress
This might be the reason Begin forwarded message: From: Contabo Support <no-reply@contabo.com> Subject: Security update: CVE-2026-99999 patch rollout in progress Date: October 19, 2026 at 6:13:49 AM EDT To: sam@sunsoftapps.com Hello, On Octob
RJ <rj@alphabettechs.com>
Oct 19, 2026, 5:40 PM
NewFwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hello Team, Please find the email from the client. PS: Hazel, Kindly mark Support@sunsoftny.com in your emails, so that you can avail 24/6 support. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church St
QAG <qag@sunsoftny.com>
Oct 19, 2026, 5:04 PM
NewFwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hello Team, Please find the email from the clie QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Hazel Del Fierro <ha
QAG <qag@sunsoftny.com>
Oct 19, 2026, 5:03 PM
NewFwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hi team, Thank you for sending the funds. I used them to test the 0.5% Merchant Revenue Share on the Small Merchant Pack purchased under my staging account. Neither the sale nor the Pay & Go activation was recorded. Here's what I did: 1. Register
QAG <qag@sunsoftny.com>
Oct 19, 2026, 5:01 PM
NewRe: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
Hi Team, Attached are the updated promotional banners for the Level Surge promotion, covering the following platforms: * Mobile App * Desktop * Mobile Browser These updated designs account for the potential inclusion of Merchant Packs as
Matt Swanson <matthew.swanson@booster.eco>
Oct 19, 2026, 3:54 PM
NewTicket#657560362- username: Aibooster - ID: 061.000.000.098 -Pending Rewards Overflowing Container (Mobile/Web View)
Hi Team, Please check the following case: * Issue Description: The Pending Rewards numerical value on page [https://web3.boosterapp.ai/en/fcm-secure-v1](https://web3.boosterapp.ai/en/fcm-secure-v1) is overflowing outside its parent container. Th
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 19, 2026, 3:34 PM
NewTicket#860676461 - username: Aibooster - ID: 061.000.000.098 - [BUG - Frontend CSS] UI Overflow in Web3 Flexible Staking Section (Mobile Web View)
Hi Team, Please check the following case: Issue Description: The Rewards numerical value inside the Flexible Staking card is overflowing out of its card container on mobile screen widths (Chrome browser). The long float/decimal value does not break
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 19, 2026, 3:30 PM
NewRe: Starline Compensation Plan – Clarifications Required
Please find answer question number 23 regards Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-italia.com Website:www.starline-eur
Luca Bianchi <luca.bianchi@starline-italia.com>
Oct 19, 2026, 3:28 PM
NewTicket#1234542623- username: Aibooster - ID: 061.000.000.098 -Mobile Responsiveness Issues on Header Navigation & Call-to-Action Buttons
Hi Team, Please check the following case: * Issue Description: On [https://boosterflow.ai/](https://boosterflow.ai/) (mobile view), there are responsiveness layout issues on the main page: * Header Navigation: The top navigation menu links
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 19, 2026, 3:24 PM
NewYou're invited!
Your Instant Project Management Expert: Smarter ClickUp Setup in Minutes ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 19, 2026, 3:04 PM
NewDevelopment Requirements: Merchant Codes, Revenue Sharing & Career Point Calculations
Hi Team, I want to clarify the final pricing, revenue-sharing benefits, affiliate commissions, and Career Point (CP) calculations for our Merchant Codes (Packs) and Merchant Customer Rewards Program to ensure everything is implemented correctly throughou
Matt Swanson <matthew.swanson@booster.eco>
Oct 19, 2026, 2:40 PM
NewRe: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hi team, Just following up here. From: Hazel Del Fierro <hazel.delfierro@booster.eco> Date: Thursday, October 15, 2026 at 11:47 AM To: QAG <qag@sunsoftny.com> Cc: Matt Swanson <matthew.swanson@booster.eco>; Bric Zaldivar <bric.zaldivar@booste
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 19, 2026, 2:32 PM
NewPassWord Reset Process
Hi Team, Kindly review and improve the current Password Reset Process, as it appears to be confusing and challenging for many members. Please look into implementing a more user-friendly, streamlined, and intuitive process that allows members to rese
Anoop Lal <k10construct@gmail.com>
Oct 19, 2026, 1:22 PM
NewFwd: Proposal from ProMLM™ (Ilife Europe)
Steve, Kindly address it and give me a workable link for the prospect. Sincerely, David B. Cyrus Vice President, Sunsoft Inc. Sent from my iPad using AT&T Begin forwarded message: From: operations@ilifeeurope.com Date: 19 October 2026 a
David C <david@sunsoftny.com>
Oct 19, 2026, 9:52 AM
NewAdmin info panel
Hi @Support Team - Sun Soft Inc Could we add a menu item where all the configured information is listed? We can’t keep track of so many settings and keep having to ask you about them. It would be helpful to see them all listed in one place (we don’t
István Ringhoffer <ringi.teszt@gmail.com>
Oct 19, 2026, 9:24 AM
Newstaging htpass
Hi @Support Team - Sun Soft Inc The password protection has been removed again. Please restore it. Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Oct 19, 2026, 9:18 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
Hi @Support Team - Sun Soft Inc I’m receiving the email twice: Also, we may not have covered this, but once the balance has exceeded the maximum (HUF 500,000), the user should not receive this email with every subsequent order, as that would be ve
István Ringhoffer <ringi.teszt@gmail.com>
Oct 19, 2026, 9:17 AM
New[Sun Soft Inc] Re: Fw: Companion issues.
##- Please type your reply above this line -## Your request (202530825) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 19, 2026, 04:27 EDT Hi all, All five items from Mat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 19, 2026, 8:27 AM
New[Sun Soft Inc] Re: Fw: Companion issues.
##- Please type your reply above this line -## Your request (202530825) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 19, 2026, 00:54 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 19, 2026, 4:54 AM
NewUrgent: Correct the Document Name in the Pop-Up
Hi team, The pop-up currently identifies the document as “Rules and Conduct,” but it must say “Momentum Network Independet Distributor Agreement.” The document we provided is the distributor agreement with Momentum Network, so the pop-up must accura
Momentum Network <support@momentumnetwork.net>
Oct 19, 2026, 4:21 AM
New[Sun Soft Inc] Re: Skyslope Canada
##- Please type your reply above this line -## Your request (202530817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 18, 2026, 22:47 EDT Hi , We have reviewed your requ
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 19, 2026, 2:48 AM
New[Sun Soft Inc] Re: Sept Revenue Share
##- Please type your reply above this line -## Your request (202530816) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 18, 2026, 22:46 EDT Hi , We have reviewed your requ
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 19, 2026, 2:46 AM
NewConfirmation Statement (Annual Return Due) for CCC WORLDWIDE LIMITED
Dear Mr Anoop Lal, Re: Confirmation Statement for CCC WORLDWIDE LIMITED due by 17/11/2026 According to our records, the confirmation statement for CCC WORLDWIDE LIMITED is due to be filed within the next 30 days by 17/11/2026. If you require this
Your Company Formations <info@yourcompanyformations.co.uk>
Oct 18, 2026, 6:22 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc Please remove this page update as early as possible on Monday. There has been a noticeable drop in orders since it was installed. Of course, there may be other reasons for this, but we cannot have half measures like this
István Ringhoffer <ringi.teszt@gmail.com>
Oct 18, 2026, 8:51 AM
NewRe: [Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images
Confirmed El sáb, 17 oct 2026 a la(s) 10:23 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Oct 18, 2026, 3:53 AM
NewRe: [Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen
Final Updates Required – Customer Welcome Email and Confirmation Screen Hi Development Team, Thank you for completing the requested updates. I reviewed the staging implementation, and everything looks perfect. Before final approval, please comple
Momentum Network <support@momentumnetwork.net>
Oct 18, 2026, 3:51 AM
NewUrgent: Selected Language Missing from New CRC Profile Notes
Hi Team, When CRC profiles are created for new customers and partners, the language selected during enrollment is not appearing in their profile notes. Please correct this as soon as possible so the selected language is automatically included in the
Momentum Network <support@momentumnetwork.net>
Oct 18, 2026, 3:38 AM
NewPartner-to-Customer Conversion – Jhennifer Rosario Rosario (ID 971438)
Hi Team, Please convert Jhennifer Rosario Rosario’s account, ID 971438, from Partner to Customer and update her recurring subscription to $99.99 per month. Please confirm once both changes have been completed. Best regards, Raúl García Momentum
Momentum Network <support@momentumnetwork.net>
Oct 18, 2026, 3:31 AM
NewBooster Flow — center calendar on mobile
Hi Sunsoft team, A member has suggested centering the schedule calendar on the mobile view of Booster Flow Schedules. Username: Aibooster Member ID: 061.000.000.098 Support ticket: 560802726 Please review the attached screenshot and adjust the calend
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 18, 2026, 2:05 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID 061.000.000.001
Hi team, Please provide an update on our outstanding business-rule review for alexandra, Member ID 061.000.000.001, Support Ticket 895943226. We are adding Matt’s Product Suite presentation video as supporting evidence. Alexandra highlights that the exp
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 18, 2026, 1:28 AM
NewRe: [Sun Soft Inc] Re: URGENT – Ticket: 1591647788 – steveai – Paid AI Companion Pro purchase not reflected in app
Hi Sunsoft team, Thank you for correcting Stephen’s Pro plan. He reports that the avatars now load, but the microphone does not work, preventing interaction. Repeated attempts and logging out and back in have not resolved it. Username: steveai Account
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 18, 2026, 12:35 AM
NewRe: [Sun Soft Inc] Re: Ticket: 868290882 – User: fergusta – ID: 001.000.003.332 – Zero balance and insufficient funds error on staking after migration period
Hi Sunsoft team, Thank you for confirming the shared-wallet issue. Fergus has requested that his tokens and staking be managed under fergusta (001.000.003.332), separately from his wife’s account, yakwar (001.000.002.879). Please verify the allocation
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 18, 2026, 12:32 AM
NewClarify merchant-to-affiliate activation and treatment of existing referrals
Username: ease User ID: 061.000.000.286 Support ticket: 373310242 Hi team, The member asks whether merchants should register as affiliates first or register their business directly and activate the linked affiliate account later. We have confirmed tha
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 18, 2026, 12:09 AM
NewRe: [Sun Soft Inc] Re: Skyslope Canada
This appears to be correct, but please keep in mind that the revenue share for Canada transactions also flows to the upline which is in the US. For example, Paul Sadler is under Ryan Featherstone who is under Nick Davis who is under Darryl Mitchell, all i
Chad Osborne <chad@callitclosed.com>
Oct 17, 2026, 7:01 PM
NewRe: [Sun Soft Inc] Re: Sept Revenue Share
This appears to be correct. Just need to make sure that the entire downline under Chuck Fleischer TX Broker is also moved under Kaitlyn Seidel, effective Sept 1. Please advise when this is done. On Sat, Oct 17, 2026 at 5:01 AM Support Team - Sunsoft In
Chad Osborne <chad@callitclosed.com>
Oct 17, 2026, 6:57 PM
NewRe: [Sun Soft Inc] Re: Co Sponsorship
This appears to be working correctly for the level 1 revenue share. Please make sure it also works for all 7 levels of the revenue share for the upline of the co-sponsored agent. On Wed, Sep 30, 2026 at 9:39 AM Support Team - Sunsoft Inc (Support) <sup
Chad Osborne <chad@callitclosed.com>
Oct 17, 2026, 6:28 PM
NewFw: Companion issues.
Hi Team, Attached in the forwarded email is a PowerPoint presentation documenting the issues we’ve identified with the Booster Companion. Please review the items and address them as soon as possible, as these issues are important to resolve quickly.
Matt Swanson <matthew.swanson@booster.eco>
Oct 17, 2026, 6:26 PM
NewStorefront Design – Review and Approval
Hello Luca, Please find the storefront design at the link below: https://visionary-eclair-4edd04.netlify.app Kindly review the design and share your feedback and approval so that we can proceed with the next steps. Thank you. Delivering wit
QAG <qag@sunsoftny.com>
Oct 17, 2026, 5:13 PM
New[Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images
##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 10:23 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 17, 2026, 2:23 PM
New[Sun Soft Inc] Re: Bank Account Setup Flow — Implementation Based on the Attached Reference Images
##- Please type your reply above this line -## Your request (202530820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 10:21 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 17, 2026, 2:22 PM
New[Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen
##- Please type your reply above this line -## Your request (202530790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 09:58 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 17, 2026, 1:58 PM
New[Sun Soft Inc] Re: Priority Request: Merchant Packs APK and Testing Instructions
##- Please type your reply above this line -## Your request (202530807) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 09:38 EDT Hi , Thank you for testing th
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 17, 2026, 1:38 PM
New[Sun Soft Inc] Re: IMPORTANT | Google Pixel Users Still Unable to Download Booster Eco App | Previous Ticket #202530544
##- Please type your reply above this line -## Your request (202530824) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 09:37 EDT Hi , Thank you for reporting
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 17, 2026, 1:38 PM
New[Sun Soft Inc] Re: Final Clarification – Joint Partner Membership and Separate MAC Accounts
##- Please type your reply above this line -## Your request (202530791) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 06:37 EDT Hi, Thank you for the confirm
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 17, 2026, 10:37 AM
New[Sun Soft Inc] Re: URGENT — Priority #1: Partner Agreement Implementation and Mandatory Electronic Signature
##- Please type your reply above this line -## Your request (202530777) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 06:08 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 17, 2026, 10:08 AM
New[Sun Soft Inc] Re: Skyslope Canada
##- Please type your reply above this line -## Your request (202530817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 05:02 EDT Hello, We have reviewed your
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 17, 2026, 9:02 AM
New[Sun Soft Inc] Re: Sept Revenue Share
##- Please type your reply above this line -## Your request (202530816) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 05:01 EDT Hello, We have reviewed your
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 17, 2026, 9:02 AM
New[Sun Soft Inc] Re: Phillip Lewis – Verify Recurring Subscription Link
##- Please type your reply above this line -## Your request (202530822) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 04:32 EDT Hi, Thank you for the request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 17, 2026, 8:32 AM
New[Sun Soft Inc] Re: Enrollment Link Issue – Maitee Figueroa, ID 732669
##- Please type your reply above this line -## Your request (202530809) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 03:45 EDT Hi, Thank you for the report.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 17, 2026, 7:45 AM
New[Sun Soft Inc] Re: Urgent: Help Locating Transaction – Kount/Ethoca Alert
##- Please type your reply above this line -## Your request (202530819) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 03:27 EDT Hi, Thank you for sharing the E
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 17, 2026, 7:27 AM
New[Sun Soft Inc] Re: Urgent Request – List of Active Partners with Unclaimed Commissions
##- Please type your reply above this line -## Your request (202530815) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 17, 2026, 03:02 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 17, 2026, 7:03 AM
NewIMPORTANT | Google Pixel Users Still Unable to Download Booster Eco App | Previous Ticket #202530544
Hi Team, We are still receiving reports that Google Pixel users can find the Booster Eco app in Google Play but cannot see the option to download or install it. Area: Booster Eco Mobile App / Google Play Store Affected Devices: Google Pixel phones; exa
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 17, 2026, 1:34 AM
NewPhillip Lewis – Verify Recurring Subscription Link
Hi Team, Please review Phillip Lewis’s account, ID 318874, and ensure his membership is correctly linked to the recurring subscription that remains active. He had two active recurring subscriptions. A payment on one of them was declined, which cause
Momentum Network <support@momentumnetwork.net>
Oct 16, 2026, 11:20 PM
NewNew Project: Merchant registration, Merchant Packs and merchant back office: changes needed
Hi team, I have a new, fairly extended project I need your help with. It covers the merchant side and the affiliate side of the platform, which are connected, so please review everything together. I've put everything in this document, with the lin
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 16, 2026, 10:33 PM
NewBank Account Setup Flow — Implementation Based on the Attached Reference Images
Hi team, Please implement the bank account setup flow shown in the seven attached reference images in the current Momentum Network back office. Keep the existing Momentum design: official logo, black background with gold dots, horizontal navigation,
Momentum Network <support@momentumnetwork.net>
Oct 16, 2026, 8:52 PM
NewRe: [Sun Soft Inc] Re: Priority Request: Merchant Packs APK and Testing Instructions
Hi team, Thanks for sending the APK; I downloaded it and logged in with my booster account (hazel.delfierro@booster.eco) and I already have small merchant pack purchased in this account, so I’m attaching some screenshots showing you findings: 1.
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 16, 2026, 8:46 PM
NewUrgent: Help Locating Transaction – Kount/Ethoca Alert
Hi Team, We received an Ethoca alert from Kount and need your assistance locating the corresponding transaction in our payment processor. The alert contains the following details: * Amount: $99.99 USD * Transaction date/time: 2026-10-0
Momentum Network <support@momentumnetwork.net>
Oct 16, 2026, 8:17 PM
NewRe: [Sun Soft Inc] Re: URGENT — Priority #1: Partner Agreement Implementation and Mandatory Electronic Signature
Hi Team, Yes, all Partners must review and sign the updated agreement, including those who already signed the previous version. Please re-enable the agreement pop-up for all existing Partners who have not yet signed this updated version. Signing the
Momentum Network <support@momentumnetwork.net>
Oct 16, 2026, 7:57 PM
NewRe: [Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez
Hi Team, I do not have access to SendGrid and am not familiar with managing that platform. Please handle this directly through the Momentum SendGrid account. Check the suppression list and remove info@aa-wealthsolutions.com if it is listed, so email
Momentum Network <support@momentumnetwork.net>
Oct 16, 2026, 7:54 PM
NewRe: [Sun Soft Inc] Re: Final Clarification – Joint Partner Membership and Separate MAC Accounts
Hi Team, Everything looks good, and the proposed structure reflects how the joint membership should function. Please proceed with implementation. However, adding a joint member through the “Add Joint Member” feature in Momentum Network must not gran
Momentum Network <support@momentumnetwork.net>
Oct 16, 2026, 7:53 PM
NewRe: [Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen
Customer Enrollment Staging Review – Final Adjustments and Access Requirements Hi Team, The updated enrollment flow looks spectacular. Thank you for the excellent work on the design and overall experience. Please make the following adjustments:
Momentum Network <support@momentumnetwork.net>
Oct 16, 2026, 7:48 PM
NewSkyslope Canada
Please advise if the Skyslope Canada API is functioning. We should be seeing revenue share generated into the Revenue Share report for the Canadian agents but I do not see any. This needs to be retroactive to Sept 1, 2026. -- Chad J. Osborne - Preside
Chad Osborne <chad@callitclosed.com>
Oct 16, 2026, 6:13 PM
NewSept Revenue Share
It appears there are some errors in the Sept reports. First, Chuck Fleischer TX Broker was supposed to be removed from the admin pool wallet and replaced with Kaitlyn Seidel, effective Sept 1, 2026. Also, Chuck Fleischer TX Broker was to be removed from t
Chad Osborne <chad@callitclosed.com>
Oct 16, 2026, 6:10 PM
NewSee p_s_n__xx, dragon22yy and more in your feed
New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. Don SP p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you
p_s_n__xx on Instagram <follow-suggestions@mail.instagram.com>
Oct 16, 2026, 6:03 PM
NewUrgent Request – List of Active Partners with Unclaimed Commissions
Dear Team, I hope you are doing well. I need you to provide me, as soon as possible, with a complete list of all active partners who currently have commissions available for withdrawal but, for any reason, have not collected those funds. Please i
Momentum Network <support@momentumnetwork.net>
Oct 16, 2026, 5:16 PM
Newchanges implemented in February 2026
Hi Team; I had a message from a leader today that the holding tank function has disappeared which is correct, we implemented this change in February this year to prevent people abusing the payleg payouts. Can you please confirm that this is the case a
Saima Chaudhury - COO <saima.c@gng.community>
Oct 16, 2026, 5:13 PM
NewRe: Booster Companion Mobile App
Hi team, Thank you for your response. Here is my reply to you points: 1. Ok, thanks and attached is a video of the scroll down error I've mentionedIMG_4680.MOV 2. Ok, lets keep the screen as is 3. Lets keep the colors as is for now.
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 16, 2026, 5:08 PM
New[Sun Soft Inc] Re: URGENT – Ticket: 1591647788 – steveai – Paid AI Companion Pro purchase not reflected in app
##- Please type your reply above this line -## Your request (202530813) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 13:04 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 5:04 PM
NewURGENT – Ticket: 1591647788 – steveai – Paid AI Companion Pro purchase not reflected in app
Hi Team, Please urgently investigate an AI Companion Pro access issue. * Priority: Urgent * Username: steveai * Account ID: 001.000.001.523 * Ticket number: 1591647788 Stephen reports purchasing AI Companion Pro this morning for 44.9
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 16, 2026, 4:32 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hello, Based on our talk @David can we please move forward asap. Thank you ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, October 15, 2026 6:16 AM To: Matt Swanson <matthew.s
Matt Swanson <matthew.swanson@booster.eco>
Oct 16, 2026, 4:20 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 12:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 4:17 PM
New[Sun Soft Inc] Re: Urgent: Missing Rank Advancement Notification and Crown Council Points – Geisa Pinheiro Do Nascimento, ID 257643
##- Please type your reply above this line -## Your request (202530802) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 11:48 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 3:48 PM
New[Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch
##- Please type your reply above this line -## Your request (202530650) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 11:46 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 3:46 PM
New[Sun Soft Inc] Re: Campaign Funding Accuracy & 2FA Authorization Flow
##- Please type your reply above this line -## Your request (202530811) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 11:36 EDT Hi, Kindly check the updates be
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 3:36 PM
New[Sun Soft Inc] Re: Re: You're invited to join a development team.
##- Please type your reply above this line -## Your request (202530812) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 11:14 EDT Hi, We have added your email ad
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 3:14 PM
New[Sun Soft Inc] Re: Priority Request: Merchant Packs APK and Testing Instructions
##- Please type your reply above this line -## Your request (202530807) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 11:11 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 3:11 PM
NewRe: You're invited to join a development team.
Hi team, Please send this to hazel.delfierro@gmail.com Thanks! From: Apple Developer <noreply@email.apple.com> Date: Friday, October 16, 2026 at 2:05 AM To: Hazel Del Fierro <hazel.delfierro@booster.eco> Subject: You're invited to join a dev
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 16, 2026, 3:05 PM
New[Sun Soft Inc] Re: Urgent: Client Profiles Missing from Credit Repair Cloud
##- Please type your reply above this line -## Your request (202530806) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 10:58 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 2:58 PM
New[Sun Soft Inc] Re: Fwd: Booster Companion Mobile App
##- Please type your reply above this line -## Your request (202530804) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 10:47 EDT Hi, Thank you for sharing the u
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 2:47 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc It works now, but having the page reload every time an item is added to the cart is unacceptable. It significantly worsens the user experience, which is already poor, so please find a proper solution to fix the issue on
István Ringhoffer <ringi.teszt@gmail.com>
Oct 16, 2026, 2:24 PM
New[Sun Soft Inc] Re: SOS - reflink not working
##- Please type your reply above this line -## Your request (202530810) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 10:16 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 2:16 PM
New[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 10:14 EDT Hi, Thank you for confirming al
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 2:14 PM
New[Sun Soft Inc] Re: Required Corrections to the Credit Repair Cloud Integration
##- Please type your reply above this line -## Your request (202530792) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 10:00 EDT Hi, Thank you for sharing the f
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 2:00 PM
New[Sun Soft Inc] Re: Booster Eco iOS v1.0.34 – Updates to Meet Apple’s Payment Rules for Your Review
##- Please type your reply above this line -## Your request (202530750) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 09:38 EDT Hi, Thank you for testing the b
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Oct 16, 2026, 1:39 PM
New[Sun Soft Inc] Re: URGENT — Priority #1: Partner Agreement Implementation and Mandatory Electronic Signature
##- Please type your reply above this line -## Your request (202530777) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 09:35 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 1:35 PM
NewCampaign Funding Accuracy & 2FA Authorization Flow
Hi Team, I wanted to flag two items regarding the campaign funding experience that I think need to be reviewed. 1. Campaign Funding Numbers Need to Be Accurate The number of campaigns a contributor has funded needs to accurately reflect the campaigns t
Matt Swanson <matthew.swanson@booster.eco>
Oct 16, 2026, 1:35 PM
New[Sun Soft Inc] Re: Final Clarification – Joint Partner Membership and Separate MAC Accounts
##- Please type your reply above this line -## Your request (202530791) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 09:23 EDT Hi, Thank you for providing the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 1:23 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing your feedback and the updated designs. We have reviewed the requested changes and would like to provide the following updates and clarifications. 1. Testing Feedback and Fixes * Social Login Buttons: We will
QAG <qag@sunsoftny.com>
Oct 16, 2026, 1:23 PM
NewRe: Booster Companion Mobile App
Hello Team, Thank you for sharing your feedback and the updated designs. We have reviewed the requested changes and would like to provide the following updates and clarifications. 1. Testing Feedback and Fixes * Social Login Buttons: We will
QAG <qag@sunsoftny.com>
Oct 16, 2026, 1:22 PM
NewRe: Booster Companion Mobile App
Hello Team, Thank you for sharing your feedback and the updated designs. We have reviewed the requested changes and would like to provide the following updates and clarifications. 1. Testing Feedback and Fixes * Social Login Buttons: We will
QAG <qag@sunsoftny.com>
Oct 16, 2026, 1:20 PM
New[Sun Soft Inc] Re: Customer Enrollment Redesign – Prototype and Final Confirmation Screen
##- Please type your reply above this line -## Your request (202530790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 09:02 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 1:02 PM
NewRE: SOS - reflink not working
This happens if previously there was already a reflink opened in that browser and sponsorid saved. Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconunity.
laszlo@myconunity.com <laszlo@myconunity.com>
Oct 16, 2026, 12:38 PM
New[Sun Soft Inc] Re: SOS - reflink not working
##- Please type your reply above this line -## Your request (202530810) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 08:37 EDT Hi, We’ll check this immediatel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 12:37 PM
New[Sun Soft Inc] Re: Ticket#1681502889 - username: aibooster - ID:061.000.000.098 - UI Bug / Analytics Display Issue & Feature Request
##- Please type your reply above this line -## Your request (202530798) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 08:35 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 12:35 PM
NewSOS - reflink not working
Hi, Please check ASAP why the redirection from https://myconunity.com/gewerbe/cs249074 to https://myconunity.com/gewerbe/?ref=cs249074 is not working and EVERYBODY is getting 404 error. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős He
laszlo@myconunity.com <laszlo@myconunity.com>
Oct 16, 2026, 12:33 PM
NewRe: [Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
Hi Team, Thank you for the summary. Your understanding of Point 5 is correct on all four points: 1. Career Calculation Timer – Correct. 2. Non-Qualified Affiliates in November – Correct. Standard three-level CP, with the November bonus calculated a
Matt Swanson <matthew.swanson@booster.eco>
Oct 16, 2026, 12:05 PM
New[Sun Soft Inc] Re: Fwd: Level Surge – Consolidated Requirements for Review and Confirmation
##- Please type your reply above this line -## Your request (202530800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 07:42 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 11:43 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
##- Please type your reply above this line -## Your request (202530782) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 07:01 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 11:01 AM
New[Sun Soft Inc] Re: Account Correction Required — Patricia Paola Lopez, ID 202130
##- Please type your reply above this line -## Your request (202530805) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 06:04 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 10:04 AM
New[Sun Soft Inc] Re: Ticket: 1017111418 – User: parlettesteven – ID: 001.000.006.014 – Request to remove trial accounts
##- Please type your reply above this line -## Your request (202530799) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 03:35 EDT Hi, Kindly check the update bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 7:35 AM
New[Sun Soft Inc] Re: MERCHANT REGISTRATON LIVE $500 DLLS
##- Please type your reply above this line -## Your request (202530801) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 03:15 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 7:15 AM
New[Sun Soft Inc] Re: Corrections Needed in Customer Enrollment Links
##- Please type your reply above this line -## Your request (202530808) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 03:07 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 7:07 AM
New[Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez
##- Please type your reply above this line -## Your request (202530786) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 01:47 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 5:48 AM
New[Sun Soft Inc] Re: Required Updates to Advanced Partners Genealogy and Advanced Genealogy
##- Please type your reply above this line -## Your request (202530767) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 16, 2026, 01:23 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 16, 2026, 5:24 AM
NewEnrollment Link Issue – Maitee Figueroa, ID 732669
Hi Team, Partner Maitee Figueroa (ID 732669) is experiencing an issue with her enrollment links at the final checkout step. The page displays the error “You must agree to the Privacy Policy to continue,” but the checkbox next to “I agree to the Priv
Momentum Network <support@momentumnetwork.net>
Oct 16, 2026, 1:42 AM
NewCorrections Needed in Customer Enrollment Links
Hi Team, Please make the following corrections to the Identity Verification step across all customer enrollment links, as shown in the attached screenshot: 1. Date of Birth: The fields currently display “Date,” “Month,” and “Year,” but do not spe
Momentum Network <support@momentumnetwork.net>
Oct 16, 2026, 1:17 AM
NewPriority Request: Merchant Packs APK and Testing Instructions
Hi Team, Please send us the latest Android APK with the Merchant Packs functionality, along with clear installation and testing instructions. If possible, please also make the updated iOS build available through TestFlight so we can test on both platform
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 15, 2026, 11:06 PM
NewRe: [Sun Soft Inc] Re: Booster Eco iOS v1.0.34 – Updates to Meet Apple’s Payment Rules for Your Review
Hi Team, Matthew and I tried accessing the updated build but were unsuccessful, although we are both correctly registered in TestFlight. Please clarify which password we should use to log in to the app. Please also add the following email addresses to t
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 15, 2026, 10:55 PM
NewUrgent: Client Profiles Missing from Credit Repair Cloud
Hi Team, We received a report that client profiles created in Credit Repair Cloud (CRC) are no longer appearing in the platform. Fabi created several clients a few days ago, but when she searched for them today to send their dispute letters, she cou
Momentum Network <support@momentumnetwork.net>
Oct 15, 2026, 8:08 PM
NewRe: Consultant Back Office Dashboard Design – Review and Feedback
Dear Valentina, We have implemented your feedback and updated the Consultant Back Office design. You can review the updated version using the same link: https://vermillion-dusk-e284a1.netlify.app/ Kindly check and share your feedback. If any furt
QAG <qag@sunsoftny.com>
Oct 15, 2026, 8:07 PM
NewRe: Consultant Back Office Dashboard Design – Review and Feedback
Dear Valentina, We have implemented your feedback and updated the Consultant Back Office design. You can review the updated version using the same link: View Updated Dashboard Kindly check and share your feedback. If any further changes are neede
QAG <qag@sunsoftny.com>
Oct 15, 2026, 8:00 PM
NewRe: Consultant Back Office Dashboard Design – Review and Feedback
Dear Luca, We have implemented your feedback and updated the Consultant Back Office design. You can review the updated version using the same link: View Updated Dashboard Kindly check and share your feedback. If any further changes are needed, pl
QAG <qag@sunsoftny.com>
Oct 15, 2026, 7:59 PM
NewAccount Correction Required — Patricia Paola Lopez, ID 202130
Hi Team, Patricia Paola Lopez (Customer ID: 202130) enrolled as a Customer but should have enrolled as a Partner. I instructed her sponsor to register her as a Partner using the 100% discount code so she could access her Partner platform. Please rec
Momentum Network <support@momentumnetwork.net>
Oct 15, 2026, 7:50 PM
New[Request received]
##- Please type your reply above this line -## Your request (202530804) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Oct 15, 2026, 7:47 PM
NewFwd: Booster Companion Mobile App
Dear Team, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Bric Zaldivar <bric.zaldivar@boos
QAG <qag@sunsoftny.com>
Oct 15, 2026, 7:47 PM
NewRe: [Sun Soft Inc] Re: URGENT — Priority #1: Partner Agreement Implementation and Mandatory Electronic Signature
Confirmed El jue, 15 oct 2026 a la(s) 11:17 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530777) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Oct 15, 2026, 7:03 PM
NewRe: [Sun Soft Inc] Re: Required Updates to Advanced Partners Genealogy and Advanced Genealogy
Confirmed El jue, 15 oct 2026 a la(s) 9:32 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530767) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 15, 2026, 6:53 PM
NewRe: [Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez
Hi Team, The correct email address for Ashley Valdez is info@aa-wealthsolutions.com, which matches the address currently registered on her Partner account. No email address change is needed. Please continue investigating the notification issue using
Momentum Network <support@momentumnetwork.net>
Oct 15, 2026, 6:48 PM
NewUrgent: Missing Rank Advancement Notification and Crown Council Points – Geisa Pinheiro Do Nascimento, ID 257643
Hi Team, Geisa Pinheiro Do Nascimento (ID 257643) qualified for Senior Business Associate (SBA) yesterday, October 14, 2026, as recorded in her back office rank history. However, the automatic rank advancement notification email was never received, and
Momentum Network <support@momentumnetwork.net>
Oct 15, 2026, 6:22 PM
NewStop chasing project updates
Get practical tips for clearer timelines and AI-powered updates in 30 minutes. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 15, 2026, 6:01 PM
NewMERCHANT REGISTRATON LIVE $500 DLLS
Hi team, Please take down the Merchant registration fee of $500 dlls. We have not launched the Merchants Packs and as of today, the registration is free. Once the Merchant Packs are live we can have the price for the people that are not registering thr
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 15, 2026, 5:42 PM
NewRe: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hi team, Thank you for sending the funds. I used them to test the 0.5% Merchant Revenue Share on the Small Merchant Pack purchased under my staging account. Neither the sale nor the Pay & Go activation was recorded. Here's what I did: 1. Register
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 15, 2026, 4:48 PM
New[Request received]
##- Please type your reply above this line -## Your request (202530800) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Oct 15, 2026, 4:33 PM
NewFwd: Level Surge – Consolidated Requirements for Review and Confirmation
Dear Team, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.e
QAG <qag@sunsoftny.com>
Oct 15, 2026, 4:33 PM
NewTicket: 1017111418 – User: parlettesteven – ID: 001.000.006.014 – Request to remove trial accounts
Hi Team, Please check the following case: * Username: parlettesteven * Ticket Number: 1017111418 * ID: 001.000.006.014 * Issue Summary: The user requested the removal/deletion of three trial accounts associated with sponsor parlette
Jose Genovese <jose.genovese@booster.eco>
Oct 15, 2026, 4:20 PM
NewTicket#1681502889 - username: aibooster - ID:061.000.000.098 - UI Bug / Analytics Display Issue & Feature Request
Hi team! Please check the following case: User Details: * Username/Name: Terence (AI Booster) * Issue Category: Web UI / Campaign Analytics & Feature Request Description: 1. MC Analytics Web vs. Mobile Bug: The user reported that
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 15, 2026, 3:38 PM
New[Sun Soft Inc] Re: Booster Eco iOS v1.0.34 – Updates to Meet Apple’s Payment Rules for Your Review
##- Please type your reply above this line -## Your request (202530750) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 11:21 EDT Hi, Just following up on the Bo
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Oct 15, 2026, 3:21 PM
New[Sun Soft Inc] Re: URGENT — Priority #1: Partner Agreement Implementation and Mandatory Electronic Signature
##- Please type your reply above this line -## Your request (202530777) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 11:17 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 3:17 PM
New[Sun Soft Inc] Re: Need clarification on Level Surge promotion - November Launch
##- Please type your reply above this line -## Your request (202530780) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 11:01 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Oct 15, 2026, 3:02 PM
New[Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform
##- Please type your reply above this line -## Your request (202530717) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 11:00 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 3:00 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 10:57 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 2:57 PM
NewRe: Level Surge – Consolidated Requirements for Review and Confirmation
Hi Team, Thank you for the questions. I want to make the Level Surge requirements absolutely clear so there is no confusion before development begins. There are two completely separate concepts: qualification and the CP multiplier. 1. Qualification Req
Matt Swanson <matthew.swanson@booster.eco>
Oct 15, 2026, 2:25 PM
NewRe: Starline Compensation Plan – Clarifications Required
Dear All, We have analysed the information on the portal. Please find our comments below. * ‘My Customer’ section: please add columns containing the following information * email * telephone number * sponsor’s name * s
Valentina Colombo <valentina.colombo@starline-italia.com>
Oct 15, 2026, 2:01 PM
NewUpcoming price changes on your .com domain
Registry prices are changing. See what it means for your domain. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Namecheap Support <support@namecheap.com>
Oct 15, 2026, 1:41 PM
NewRe: Starline Compensation Plan – Clarifications Required
Yes I know that 22 to 26 need to be answered but I need the external advice of our accounting company and time for check the example for commission. You can use the answer made. I will send you the last tomorrow. Warms Regards Luca Bianchi D
Luca Bianchi <luca.bianchi@starline-italia.com>
Oct 15, 2026, 1:40 PM
NewRe: Starline Compensation Plan – Clarifications Required
Hello Luca, Thank you for your quick response and for updating the document. We noticed that questions 22 to 26 are still unanswered. Could you please review these questions and provide your answers in the same document? Thank you. Delivering
QAG <qag@sunsoftny.com>
Oct 15, 2026, 1:36 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
Hi @Support Team - Sun Soft Inc I’ve received the translations. My colleagues have asked whether a separate limit can be set for euros. Converting the current limit into euros won’t give a round amount, which is why they’re asking. Depending on this,
István Ringhoffer <ringi.teszt@gmail.com>
Oct 15, 2026, 1:36 PM
NewRe: Starline Compensation Plan – Clarifications Required
Hello Luca, Thank you for your quick response and for updating the document. We noticed that questions 22 to 26 are still unanswered. Could you please review these questions and provide your answers in the same document? Thank you. On Oct
QAG <qag@sunsoftny.com>
Oct 15, 2026, 1:36 PM
NewRe: Starline Compensation Plan – Clarifications Required
Hi I have answered to almost all questions the last fiscal I need to verify with our accounting company. For any doubts please contact me again. This is the link to the document updated. Regards Luca Bianchi Direttore Generale Starline S.
Luca Bianchi <luca.bianchi@starline-italia.com>
Oct 15, 2026, 1:32 PM
New[Sun Soft Inc] Re: Required Updates to Advanced Partners Genealogy and Advanced Genealogy
##- Please type your reply above this line -## Your request (202530767) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 09:32 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 1:32 PM
New[Sun Soft Inc] Re: Fwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
##- Please type your reply above this line -## Your request (202530795) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 09:21 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 1:21 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc The Stripe payment issue no longer occurs, but the cart still shows prices in HUF: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (idő
István Ringhoffer <ringi.teszt@gmail.com>
Oct 15, 2026, 12:37 PM
New[Sun Soft Inc] Re: Ticket: 1188410734 – User: harveytilton – ID: 001.000.000.019 – Multiple issues: e-wallet credit consumption, CRM setup, contact import and Compani...
##- Please type your reply above this line -## Your request (202530785) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 07:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 11:39 AM
NewStarline Compensation Plan – Clarifications Required
Dear Luca, We hope this email finds you well. While configuring the compensation plan, our team identified a few points that need clarification. Kindly review the questions in the Google document below and enter your answers in the spaces provided.
QAG <qag@sunsoftny.com>
Oct 15, 2026, 11:22 AM
NewStarline Compensation Plan – Clarifications Required
Dear Luca, We hope this email finds you well. While configuring the compensation plan, our team identified a few points that need clarification. Kindly review the questions in the Google document below and enter your answers in the spaces provided.
QAG <qag@sunsoftny.com>
Oct 15, 2026, 11:22 AM
New[Sun Soft Inc] Re: Request to Add ID & Country Search to Icon
##- Please type your reply above this line -## Your request (202530789) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 07:12 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 11:13 AM
New[Sun Soft Inc] Re: New Compensation Plan Implementation — Partner Packages, Enrollment Flow, and Approval Before Launch
##- Please type your reply above this line -## Your request (202530778) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 07:05 EDT Hello Raúl, Thank you for your
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 11:05 AM
NewFwd: New Compensation Plan Implementation — Partner Packages, Enrollment Flow, and Approval Before Launch
Dear Anna, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Momentum Network <support@momentumnetwo
QAG <qag@sunsoftny.com>
Oct 15, 2026, 10:58 AM
NewRe: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hello Hazel, Thank you for your email. Sure, we will address this by END of Today. Thank You. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com
QAG <qag@sunsoftny.com>
Oct 15, 2026, 10:50 AM
New[Request received]
##- Please type your reply above this line -## Your request (202530795) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Oct 15, 2026, 10:49 AM
NewFwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Dear Team, FYI - there are three emails in this thread. Please address all items. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin
QAG <qag@sunsoftny.com>
Oct 15, 2026, 10:49 AM
NewFwd: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Dear Team, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Hazel Del Fierro <hazel.delfierro@boost
QAG <qag@sunsoftny.com>
Oct 15, 2026, 10:42 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 06:16 EDT Hi Hazel, Thank you for the ans
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 10:16 AM
NewRe: Booster Companion Mobile App
Hi Team! Thank you for all your work to get us here. We have two requests so we can start driving downloads: 1. Registration funnels: Could you please review and approve the registration funnels, so we can be sure all new downloads are going under
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 15, 2026, 8:10 AM
New[Sun Soft Inc] Re: Email Notifications Not Being Received – Ashley Valdez
##- Please type your reply above this line -## Your request (202530786) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 03:40 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 7:40 AM
New[Sun Soft Inc] Re: Ticket: 321885705 – User: DebLeson – ID: 011.000.000.063 – Discrepancy in Marketing Credit Allocation
##- Please type your reply above this line -## Your request (202530784) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 02:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 6:56 AM
New[Sun Soft Inc] Re: Remove Saved Card – Lydia Salcedo Sosa | Client ID 314575
##- Please type your reply above this line -## Your request (202530787) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 02:22 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 6:22 AM
New[Sun Soft Inc] Re: Create Recurring Subscription – Lydia Cruz | Client ID 486301
##- Please type your reply above this line -## Your request (202530788) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 01:50 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 5:50 AM
New[Sun Soft Inc] Re: Email Correction
##- Please type your reply above this line -## Your request (202530793) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 15, 2026, 01:35 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 15, 2026, 5:35 AM
NewEmail Correction
Hi Team, Kindly update the email address for the member with Username: thecla to the following: New Email: ipithecla@gmail.com http://thecla.communitycarecrowdfunding.com/cmVmMTI5NS0x Please confirm once the update has been completed. Tha
Anoop Lal <k10construct@gmail.com>
Oct 15, 2026, 12:50 AM
NewRequired Corrections to the Credit Repair Cloud Integration
Hi Team, We received a response from Credit Repair Cloud’s development team regarding the 403 error preventing new partners from syncing as affiliates in CRC. They confirmed that the API is working correctly on their end. According to their findings
Momentum Network <support@momentumnetwork.net>
Oct 14, 2026, 11:48 PM
NewFinal Clarification – Joint Partner Membership and Separate MAC Accounts
Hi Development Team, I want to clarify the required structure when two people enroll under the same Partner Membership. There must not be a profile selector or profile-switching function inside MAC. Momentum Network Access When two people enro
Momentum Network <support@momentumnetwork.net>
Oct 14, 2026, 11:45 PM
NewCustomer Enrollment Redesign – Prototype and Final Confirmation Screen
Hi Team, Please use the following public prototype as the visual and functional reference for redesigning the customer enrollment experience only: https://momentum-mac-enrollment.kevin-velazq-7850.chatgpt.site This design applies exclusively to c
Momentum Network <support@momentumnetwork.net>
Oct 14, 2026, 11:21 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, Subject: Re: Affiliate Pro: our plan and answers. Booster's answers, prototype and design package Hi team, Thank you for the plan, the answers and the test account. Below are Booster's answers to your four questions, then the design pack
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 14, 2026, 10:31 PM
NewRe: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hello, Can you please add funds to my test account: STAGING Email : hazel.delfierro@booster.eco ELU3zrbD64Lysy6@ I need to purchase a merchant pack, but I dont have any funds, also this is what I see under this account, its under Matt Fer
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 14, 2026, 10:20 PM
NewRe: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hello, Any updates here? From: Hazel Del Fierro <hazel.delfierro@booster.eco> Date: Tuesday, October 13, 2026 at 11:39 AM To: QAG <qag@sunsoftny.com> Cc: Matt Swanson <matthew.swanson@booster.eco>; Bric Zaldivar <bric.zaldivar@booster.eco>; D
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 14, 2026, 10:16 PM
NewRe: [Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform
Hi Team, We completed another full review of the live MAC customer platform in Spanish. The main financial calculations are now consistent, and several previously reported issues have been corrected. However, the following items must still be completed
Momentum Network <support@momentumnetwork.net>
Oct 14, 2026, 9:07 PM
NewRequest to Add ID & Country Search to Icon
Hi Team, Could you please add the ability to search by ID and Country in the Icon section? Currently, searching by ID does not appear to be working correctly, so we would like this functionality reviewed and fixed. Please make sure the search allows us
Matt Swanson <matthew.swanson@booster.eco>
Oct 14, 2026, 9:06 PM
NewRe: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately
Hi Matthew, Kindly check the updates below. We have updated the Affiliate Back Office dashboard to improve the mobile browser view and responsiveness. The credit purchase option is already available on the mobile browser, and the purchase flow wo
QAG <qag@sunsoftny.com>
Oct 14, 2026, 8:15 PM
NewWhat's next for Nacha's fraud rules
Guidance from Nacha on where teams stand. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
The Plaid Team <events@plaid.com>
Oct 14, 2026, 7:52 PM
NewCreate Recurring Subscription – Lydia Cruz | Client ID 486301
Hello Team, Please create a new recurring membership subscription for Lydia Cruz, Client ID 486301, using the applicable membership amount and billing date on her account. Please confirm once the subscription has been created. Best regards, Raúl
Momentum Network <support@momentumnetwork.net>
Oct 14, 2026, 7:47 PM
NewRemove Saved Card – Lydia Salcedo Sosa | Client ID 314575
Hello Team, Please remove the saved card ending in 0464 from the account of Lydia Salcedo Sosa, Client ID 314575. Please confirm once the card has been removed. Best regards, Raúl García COO & Compliance Momentum Network
Momentum Network <support@momentumnetwork.net>
Oct 14, 2026, 7:47 PM
NewEmail Notifications Not Being Received – Ashley Valdez
Hello Team, Please investigate an issue affecting Ashley Valdez, who reports that she is no longer receiving Back Office email notifications. Email address: info@aawealthsolutions.com The affected notifications include: * New client regist
Momentum Network <support@momentumnetwork.net>
Oct 14, 2026, 7:09 PM
NewRe: [Sun Soft Inc] Re: Required Updates to Advanced Partners Genealogy and Advanced Genealogy
Hello Team, I reviewed the updated partner information panel that opens on the right when single-clicking a partner. So far, the information displayed looks correct. However, the panel’s visual design and the double-click functionality still require th
Momentum Network <support@momentumnetwork.net>
Oct 14, 2026, 7:01 PM
NewRe: Consultant Back Office Dashboard Design – Review and Feedback
Dear Steve, Thank you for sharing the Consultant Back Office dashboard design. We will carefully review the dashboard and its features over the next few days and provide you with our feedback, including any suggestions or necessary adjustments. Thank y
Luca Bianchi <luca.bianchi@starline-italia.com>
Oct 14, 2026, 6:41 PM
NewRe: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately
Hi Matthew, Kindly check the updates below. We have updated the Affiliate Back Office dashboard to improve the mobile browser view and responsiveness. The credit purchase option is already available on the mobile browser, and the purchase flow wo
QAG <qag@sunsoftny.com>
Oct 14, 2026, 6:05 PM
NewRe: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately
Hi Matthew, Kindly check the updates below. We have updated the Affiliate Back Office dashboard to improve the mobile browser view and responsiveness. The credit purchase option is already available on the mobile browser, and the purchase flow wo
QAG <qag@sunsoftny.com>
Oct 14, 2026, 5:50 PM
NewRe: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately
Hi Matthew, Kindly check the updates below. We have updated the Affiliate Back Office dashboard to improve the mobile browser view and responsiveness. The credit purchase option is already available on the mobile browser, and the purchase flow wo
QAG <qag@sunsoftny.com>
Oct 14, 2026, 5:50 PM
NewRe: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately
Hi Matthew, Kindly check the updates below. We have updated the Affiliate Back Office dashboard to improve the mobile browser view and responsiveness. The credit purchase option is already available on the mobile browser, and the purchase flow wo
QAG <qag@sunsoftny.com>
Oct 14, 2026, 5:49 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Investigate Apple Pay “not set up” message during in-app checkout
##- Please type your reply above this line -## Your request (202530760) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 12:14 EDT Hi, We have investigated and re
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 4:14 PM
New[Sun Soft Inc] Re: Fwd: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately
##- Please type your reply above this line -## Your request (202530781) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 12:05 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 4:05 PM
NewRe: Booster Companion Mobile App
Hi team, Thanks for the submission and for letting me know. I tested it this morning and have feedback in three parts: fixes from testing, a design request for the voice chat screen, and a clarification of the visual direction for the Companion UI.
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 14, 2026, 3:47 PM
NewTicket: 1188410734 – User: harveytilton – ID: 001.000.000.019 – Multiple issues: e-wallet credit consumption, CRM setup, contact import and Companion Atlas voice/customization
Hi Team, Please check the following case: * Username: harveytilton * Ticket Number: 1188410734 * ID: 001.000.000.019 * Issue Summary: The user is experiencing multiple issues across different features. They report that their $450 e-
Jose Genovese <jose.genovese@booster.eco>
Oct 14, 2026, 3:44 PM
NewTicket: 321885705 – User: DebLeson – ID: 011.000.000.063 – Discrepancy in Marketing Credit Allocation
Hi Team, Please check the following case: * Username: DebLeson * Ticket Number: 321885705 * ID: 011.000.000.063 * Issue Summary: The user reports an issue with their Marketing Credit Allocation. Although 25% was allocated to the Sho
Jose Genovese <jose.genovese@booster.eco>
Oct 14, 2026, 3:35 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 11:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 3:10 PM
NewOnboarding that’s built to get you more sign-ups
Learn more. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Plaid <info@email.plaid.com>
Oct 14, 2026, 3:08 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530744) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 10:31 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 2:31 PM
NewVoter ID
Akka, PFA QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team Reinvent Innovation New York, USA
QAG <qag@sunsoftny.com>
Oct 14, 2026, 2:29 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
##- Please type your reply above this line -## Your request (202530782) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 10:14 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 2:14 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc It made no difference: These aren’t the issue here. Everything works properly after manually refreshing the page. This could be an AJAX, cookie, or similar issue. I think one of the plugins you installed is inter
István Ringhoffer <ringi.teszt@gmail.com>
Oct 14, 2026, 2:11 PM
New[Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform
##- Please type your reply above this line -## Your request (202530717) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 09:54 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 1:55 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 09:46 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 1:46 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
Hi @Support Team - Sun Soft Inc Let’s replace the main heading text: Jutalékegyenleged elérte a limitet I haven’t received the other translations yet, and my colleagues are also reviewing the email to see if it works for them as it is. In the
István Ringhoffer <ringi.teszt@gmail.com>
Oct 14, 2026, 1:29 PM
New[Request received]
##- Please type your reply above this line -## Your request (202530781) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Oct 14, 2026, 12:35 PM
NewFwd: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately
Dear Team, Please find the feedback received from the client. This is very urgent, so kindly review and address the issues on priority. Also, when users try to access the website through a mobile browser, they should be redirected to the mobile app.
QAG <qag@sunsoftny.com>
Oct 14, 2026, 12:35 PM
NewFwd: URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately
Dear Team, Please find the feedback from the client. Also, when someone tried to open on mobile browser, Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York,
QAG <qag@sunsoftny.com>
Oct 14, 2026, 12:34 PM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yukomix 2. Email: snymr0618@gmail.com 3. New Rank: Royal Penguine 4. Date: 1
GNG Community <noreply@gng.community>
Oct 14, 2026, 12:24 PM
New[Sun Soft Inc] Re: ticket#2055714117 - username: queenazinwi - ID: 001.000.003.121 - Subscription Cancellation Verification & Token Balance Review
##- Please type your reply above this line -## Your request (202530776) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 07:30 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 11:30 AM
NewRe: Booster Companion Mobile App
Hello Hazel, The latest version of the app has been published on the Google Play Store and is now available for everyone to download. Please uninstall the old version and install the latest version from the Play Store. Kindly test it and share your
QAG <qag@sunsoftny.com>
Oct 14, 2026, 11:27 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 07:27 EDT Hi Hazel, Thank you, and please
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 11:27 AM
NewRe: Booster Companion Mobile App
Hello Hazel, The latest version of the app has been published on the Google Play Store and is now available for everyone to download. Please uninstall the old version and install the latest version from the Play Store. Kindly test it and share your
QAG <qag@sunsoftny.com>
Oct 14, 2026, 11:26 AM
NewRe: Booster Companion Mobile App
Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Reinvent Innovation Delivery Su
QAG <qag@sunsoftny.com>
Oct 14, 2026, 11:25 AM
NewRe: Booster Companion Mobile App
Hazel, In Play store the app got published and new version available. Please uninstall the old version and install the new version and give your feedback. Now everyone can download the app. IN app store (iOS) its still under review. Thank You.
QAG <qag@sunsoftny.com>
Oct 14, 2026, 11:19 AM
NewRe: Booster Companion Mobile App
Hazel, In Play store the app got published and new version available. Please uninstall the old version and install the new version and give your feedback. Now everyone can download the app. IN ap QAG Team Delivery Support Group, O: 315 231 6666
QAG <qag@sunsoftny.com>
Oct 14, 2026, 11:19 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc Users should not see any of this (a distributor may have a large downline); it should only be activated in the background. - Send the emails with a 5-minute delay. - Set the batch size to 100. - The number of people
István Ringhoffer <ringi.teszt@gmail.com>
Oct 14, 2026, 10:53 AM
New[Sun Soft Inc] Re: Required Updates to Advanced Partners Genealogy and Advanced Genealogy
##- Please type your reply above this line -## Your request (202530767) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 05:48 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 9:48 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: Bee03 2. Email: masako.shirota02.08@gmail.com 3. New Rank: Royal Penguine 4.
GNG Community <noreply@gng.community>
Oct 14, 2026, 9:15 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc Yes, the issue occurs everywhere. Are you testing it the same way as shown in the video? I don't think so. 1. New user (clear cookies) 2. Go directly to the following page: https://naturalpetcaresystem.com/en/shop/
István Ringhoffer <ringi.teszt@gmail.com>
Oct 14, 2026, 8:44 AM
New[Sun Soft Inc] Re: Fwd: Logic problem for negative cashback
##- Please type your reply above this line -## Your request (202530775) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 03:23 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 7:23 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review
##- Please type your reply above this line -## Your request (202530779) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 02:39 EDT Hi, Kindly check the update bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 6:39 AM
New[Sun Soft Inc] Re: Crown Council — Match Ranking Badge Design to Top Sections
##- Please type your reply above this line -## Your request (202530758) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 01:14 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 5:14 AM
New[Sun Soft Inc] Re: Replace Default Partner Avatars with a Gender-Neutral Icon
##- Please type your reply above this line -## Your request (202530768) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 01:13 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 5:13 AM
New[Sun Soft Inc] Re: Netsoft Bug — Blank Page When Clicking “View More” in Top Crown Council
##- Please type your reply above this line -## Your request (202530770) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 01:13 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 5:13 AM
New[Sun Soft Inc] Re: Update Wording in Customer Declined Membership Email
##- Please type your reply above this line -## Your request (202530759) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 14, 2026, 01:11 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 14, 2026, 5:11 AM
NewRe: [Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review
Hi team, Quick correction: I shared the wrong contact email for some of the new trigger email designs. Please replace support@booster.eco with info@booster.eco everywhere it appears, including mailto links, footers and reply-to fields. Every email s
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 13, 2026, 10:23 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Subject: Affiliate Pro: decisions and changes after Booster's review Hi team, We reviewed Affiliate Pro with the Booster leadership today. Thank you for the work so far. The core product works and the team liked it. Below are the decisions, what sta
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 13, 2026, 10:16 PM
NewNew Compensation Plan Implementation — Partner Packages, Enrollment Flow, and Approval Before Launch
Hi Team, We are updating Momentum Network’s current compensation plan. Attached are the Official Compensation Plan Version 3.0 in English and Spanish, along with the reference images for the enrollment changes. The primary focus is introducing two P
Momentum Network <support@momentumnetwork.net>
Oct 13, 2026, 10:00 PM
NewConsultant Back Office Dashboard Design – Review and Feedback
Dear Luca, We are pleased to share the Consultant Back Office dashboard design for your review: https://vermillion-dusk-e284a1.netlify.app/ Kindly review the design and share your feedback. If any required fields or information are missing, pleas
QAG <qag@sunsoftny.com>
Oct 13, 2026, 9:22 PM
NewURGENT — Priority #1: Partner Agreement Implementation and Mandatory Electronic Signature
Hi Team, Attached are the English and Spanish versions of the Independent Momentum Partner Distributor Agreement, which governs the business relationship between Momentum Network Financial LLC and each Independent Momentum Partner. Please implement
Momentum Network <support@momentumnetwork.net>
Oct 13, 2026, 9:15 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
If I can jump in here for a second, all product pages will be provided with the layouts we need. The existing product pages should be aligned with the UI/UX revamp reflected throughout the rest of the platform in the meantime. We need consistency across
Matt Swanson <matthew.swanson@booster.eco>
Oct 13, 2026, 9:10 PM
NewTomorrow: run client relationships without the CRM headache
Connect your client conversations, next steps, and delivery work in ClickUp. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 13, 2026, 8:02 PM
NewRe: [Sun Soft Inc] Re: Update Wording in Customer Declined Membership Email
Confirmed El mar, 13 oct 2026 a la(s) 9:11 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530759) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 13, 2026, 6:31 PM
NewRe: [Sun Soft Inc] Re: Netsoft Bug — Blank Page When Clicking “View More” in Top Crown Council
Confirmed El mar, 13 oct 2026 a la(s) 6:19 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530770) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 13, 2026, 6:31 PM
NewRe: [Sun Soft Inc] Re: Replace Default Partner Avatars with a Gender-Neutral Icon
Confirmed El mar, 13 oct 2026 a la(s) 6:08 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530768) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 13, 2026, 6:30 PM
NewRe: [Sun Soft Inc] Re: Crown Council — Match Ranking Badge Design to Top Sections
Confirmed El mar, 13 oct 2026 a la(s) 3:44 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530758) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 13, 2026, 6:29 PM
NewURGENT: Fix Affiliate Back Office Mobile Dashboard Immediately
URGENT: Fix Affiliate Back Office Mobile Dashboard Immediately The mobile browser version of the Affiliate Back Office has a critical issue: affiliates currently have no way to purchase credits from the mobile dashboard. This needs to be fixed immediatel
Matt Swanson <matthew.swanson@booster.eco>
Oct 13, 2026, 5:57 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, Thanks for your response. Also wanted to ask if the information in the Affiliate Pro landing page is inaccurate on purpose? Screenshot attached. Once we have landed on the complete information for this product we will send you the updated t
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 13, 2026, 5:52 PM
NewZoom call at 1
Hello Connie, We are waiting for you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007
QAG <qag@sunsoftny.com>
Oct 13, 2026, 5:03 PM
NewRe: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hello, Just following up on this. Also, could you please reset the two-factor authentication (2FA) on my account so I can set it up again by scanning a new QR code? My authenticator app had four separate codes under the same email, and I couldn’t
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 13, 2026, 4:39 PM
Newticket#2055714117 - username: queenazinwi - ID: 001.000.003.121 - Subscription Cancellation Verification & Token Balance Review
Hi team, Could you please help complete the review of this account? Username: queenazinwi User ID: 001.000.003.121 Customer ticket: 205571411 The user is requesting confirmation regarding the cancellation of the Ignite Pro service for $49 and int
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 13, 2026, 3:59 PM
NewInstant onboarding with just a phone number
Onboard returning Plaid users quickly with Plaid Layer. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Plaid <info@email.plaid.com>
Oct 13, 2026, 3:53 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 11:49 EDT Hello, We have implemented the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 3:49 PM
NewYour projects should update themselves
Keep everyone in the loop without the follow-ups. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 13, 2026, 3:47 PM
New[Sun Soft Inc] Re: CRC API 403 Error — Additional Details Requested
##- Please type your reply above this line -## Your request (202530757) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 11:44 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 3:44 PM
NewRe: Booster Companion Mobile App
Hazel, The issue has been fixed in version 58, and we have already uploaded and submitted this version to both stores for production review. We will keep you updated once we receive the approval. Thank you. Delivering with Excellence, Ste
QAG <qag@sunsoftny.com>
Oct 13, 2026, 3:23 PM
NewRe: Booster Companion Mobile App
Hazel, The issue has been fixed in version 58, and we have already uploaded and submitted this version to both stores for production review. We will keep you updated once we receive the approval. Thank you. Delivering with Excellence, Ste
QAG <qag@sunsoftny.com>
Oct 13, 2026, 3:22 PM
NewRe: Booster Companion Mobile App
Hello, Thanks for confirming. I can still see the error on the version 57 of the app I have on my phone, I assume the updated one is the one you uploaded? Please confirm. And yes, keep us posted on the confirmation from google and play store. Tha
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 13, 2026, 2:59 PM
NewRe: Booster Companion Mobile App
Hello Hazel, We have fixed the scrolling issue and submitted the updated app to both the Apple App Store and Google Play Store. The app is currently under review, and once approved, it can be published at any time. We will keep you updated on the
QAG <qag@sunsoftny.com>
Oct 13, 2026, 2:56 PM
New[Request received]
##- Please type your reply above this line -## Your request (202530775) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Oct 13, 2026, 2:52 PM
NewFwd: Logic problem for negative cashback
Dear Team, Please find the email from the client below: Thanks. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Ott
QAG <qag@sunsoftny.com>
Oct 13, 2026, 2:52 PM
NewRe: German Interpreter for Client Zoom
Dear Connie, The interpreter is waiting to be accepted in the meeting. Cordially, Andre Prado, Interpreting Project Manager Day Translations, Inc. Create Something Beautiful | Go Global Email: interpreting@daytranslations.com Ph
Interpreting DayTranslations <interpreting@daytranslations.com>
Oct 13, 2026, 2:45 PM
New[Sun Soft Inc] Re: Missing member on admin
##- Please type your reply above this line -## Your request (202530772) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 10:25 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 2:25 PM
NewRe: German Interpreter for Client Zoom
Dear Ms. Morit,z We are sorry that the interpreter assigned did not join because of a last minute emergency. Mr. Clifford Clavel will join the meeting in the next few minutes. Cordially, Andre Prado, Interpreting Project Manager Day Trans
Interpreting DayTranslations <interpreting@daytranslations.com>
Oct 13, 2026, 2:25 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 10:17 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 2:17 PM
New[Sun Soft Inc] Re: Missing Business Associate Rank and $40 Rank Bonus — ID 128986
##- Please type your reply above this line -## Your request (202530761) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 10:15 EDT Hi, Thank you for the request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 2:15 PM
NewRe: Booster Companion Mobile App
Hi team, Just following up with Bric’s note. Do you have any updated here? Haste scroll button been fixed? Have you submitted the app? We need the app to be live on the 15th so we appreciate your prompt reply here. Best, From: Bric Zaldivar
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 13, 2026, 2:04 PM
NewFwd: Logic problem for negative cashback
Dear Team, Please find the email from the client below: QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Otto Fischer <
QAG <qag@sunsoftny.com>
Oct 13, 2026, 2:00 PM
NewFwd: Logic problem for negative cashback
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Otto Fischer <otto.fischer@prismasolutions.ro> Subject: Logic problem
QAG <qag@sunsoftny.com>
Oct 13, 2026, 1:59 PM
NewRe: German Interpreter for Client Zoom
Hello just making sure someone is coming on for our presentation today, Tues Oct 13th at 10am ET. I have not heard or got confirmation that someone is available. Here is the zoom details: Attendees can join this meeting from a computer, tablet, or smart
Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>
Oct 13, 2026, 1:53 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530744) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 09:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 1:18 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc The issue still persists, and yes, I’ve cleared the cookies: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt.
István Ringhoffer <ringi.teszt@gmail.com>
Oct 13, 2026, 1:18 PM
New[Sun Soft Inc] Re: Update Wording in Customer Declined Membership Email
##- Please type your reply above this line -## Your request (202530759) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 09:11 EDT Hi, Thank you for the request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 1:11 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 09:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 1:10 PM
NewRe: Required Account Access and Integration Details
Hello Valentina, Thank you for sharing the access details. We have received your email and will check and get back to you. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315
QAG <qag@sunsoftny.com>
Oct 13, 2026, 12:59 PM
New[Sun Soft Inc] Re: translations - menu
##- Please type your reply above this line -## Your request (202530773) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 08:44 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 12:44 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc I’m not experiencing this type of issue on the staging5 test server. Let’s update the affected plugins, then. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny
István Ringhoffer <ringi.teszt@gmail.com>
Oct 13, 2026, 12:19 PM
NewRe: [Sun Soft Inc] Re: Missing member on admin
Thank you for clarifying, unfortunately I did not have the users email address, we only tend to have the member id and that was what I was looking for; on another note the second page did not show when I logged into admin, I will check again and get back
Saima Chaudhury - COO <saima.c@gng.community>
Oct 13, 2026, 12:13 PM
NewRe: [Sun Soft Inc] Re: translations - menu
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 13., K, 12:38): ##- Please type your reply above this line -## Your request (202530773) has be
István Ringhoffer <ringi.teszt@gmail.com>
Oct 13, 2026, 12:02 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 07:51 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 11:51 AM
New[Sun Soft Inc] Re: Ticket: 349789112 – User: kyte – ID: 061.000.000.239 – Old and New BTEC Wallets Switched Issue
##- Please type your reply above this line -## Your request (202530753) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 07:00 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 11:01 AM
New[Sun Soft Inc] Re: translations - menu
##- Please type your reply above this line -## Your request (202530773) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 06:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 10:38 AM
New[Sun Soft Inc] Re: Netsoft Bug — Blank Page When Clicking “View More” in Top Crown Council
##- Please type your reply above this line -## Your request (202530770) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 06:19 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 10:19 AM
New[Sun Soft Inc] Re: Replace Default Partner Avatars with a Gender-Neutral Icon
##- Please type your reply above this line -## Your request (202530768) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 06:08 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 10:08 AM
New[Sun Soft Inc] Re: Ticket: 1463487486 – User: Aibooster – ID: 061.000.000.098 – Gemini Pro Model System Date Issue
##- Please type your reply above this line -## Your request (202530751) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 06:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 10:07 AM
New[Sun Soft Inc] Re: Missing member on admin
##- Please type your reply above this line -## Your request (202530772) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 06:04 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 10:04 AM
Newtranslations - menu
Hi @Support Team - Sun Soft Inc Please set up the translations: HU: Értesítések EN: Notifications DE: Benachrichtigungen ESP: Notificaciones Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Oct 13, 2026, 9:42 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc No. We want to send it through the messaging module you’ve just created: We’d like to use this to send a notification to everyone. This functionality is already in place, but because the large downline means sendin
István Ringhoffer <ringi.teszt@gmail.com>
Oct 13, 2026, 9:37 AM
New[Live Tomorrow] Fraud Prevention Starter Kit: Build your anti-fraud shield (1 hour)
Hi Sunsoft, Quick heads-up: tomorrow I am going live to show you how to deploy our zero-code Fraud Prevention Starter Kit and protect your platform against bad actors. Learn how to catch risk signals silently and automate threat responses—directly
Sumsub Team <team@sumsub.com>
Oct 13, 2026, 8:16 AM
NewMissing member on admin
Hi team; We had a member xia that ranked Royal on the 2nd October, I was not able to find their details on the distributor list when I log into the admin back office, can you please check? Thank you -- Yours sincerely, Saima Chaudhury Chie
Saima Chaudhury - COO <saima.c@gng.community>
Oct 13, 2026, 8:12 AM
New[Sun Soft Inc] Re: Commmission breakdown
##- Please type your reply above this line -## Your request (202530727) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 04:08 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 8:09 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc The issue doesn’t occur in the staging5 webshop, but it still isn’t working properly in the live webshop. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com
István Ringhoffer <ringi.teszt@gmail.com>
Oct 13, 2026, 8:06 AM
NewRe: [Sun Soft Inc] Re: Commmission breakdown
Ok Thank you On 13.10.2026 07:24 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530727) has been updated. To add additional comments, reply to this email. Support Team - Sunsof
Saima Chaudhury - COO <saima.c@gng.community>
Oct 13, 2026, 8:06 AM
New[Sun Soft Inc] Re: Sponsor Change Request — Merlin Santiago (ID 763541)
##- Please type your reply above this line -## Your request (202530762) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 04:05 EDT Hi, Thank you for the request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 8:05 AM
NewRe: Required Account Access and Integration Details
Good morning Please find below what you requested. Should any links be missing, please let me know. Warm regards * Consultant - Preferred Customer Portal- * You can use the login credentials associated with this account : info@starline-e
Valentina Colombo <valentina.colombo@starline-italia.com>
Oct 13, 2026, 8:02 AM
New[Sun Soft Inc] Re: Sponsor Change Request – Michael John Aviles (ID 944512)
##- Please type your reply above this line -## Your request (202530771) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 03:59 EDT Hi, Thank you for the request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 7:59 AM
New[Sun Soft Inc] Re: Crown Council — Match Ranking Badge Design to Top Sections
##- Please type your reply above this line -## Your request (202530758) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 03:44 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 7:44 AM
New[Sun Soft Inc] Re: Sponsor Change Request — Hecmarie Virella Garcia (ID 525853)
##- Please type your reply above this line -## Your request (202530763) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 03:43 EDT Hi, Thank you for the request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 7:43 AM
NewRe: Booster Companion Mobile App
Hi Team, Following up on your latest update, has the close button issue Hazel reported been fixed and verified? You mentioned planning to submit the app for review after completing this fix. Please confirm whether it has now been submitted to both Apple
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 13, 2026, 7:33 AM
New[Sun Soft Inc] Re: Ticket: 1175358384 – User: TeeVee68 – ID: 061.000.000.066 – Missing Crypto Balance and Stakes Display Issue
##- Please type your reply above this line -## Your request (202530754) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 03:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 7:26 AM
New[Sun Soft Inc] Re: Ticket: 1099105198 – User: queenazinwi – ID: 001.000.003.121 – BTEC Wallet Migration Status and Gold Tier Staked Tokens Location Issue
##- Please type your reply above this line -## Your request (202530756) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 03:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 7:07 AM
New[Sun Soft Inc] Re: Sponsor Change — Juan Fleitas Jr (ID 124159)
##- Please type your reply above this line -## Your request (202530765) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 02:48 EDT Hi, Thank you for the request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 6:48 AM
New[Sun Soft Inc] Re: Ticket: 34293135 – User: kyte – ID: 061.000.000.239 – All Purchases Category Display and Booster Brand Store Labeling Issue
##- Please type your reply above this line -## Your request (202530749) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 02:41 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 6:41 AM
New[Sun Soft Inc] Re: Ticket: 1271327526 – User: zenobialewis – ID: 001.000.000.068 – 2FA Verification and QR Code Scanning Issue
##- Please type your reply above this line -## Your request (202530748) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 02:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 6:39 AM
New[Sun Soft Inc] Re: Commmission breakdown
##- Please type your reply above this line -## Your request (202530727) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 02:24 EDT Hi, Kindly note that, based on
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 6:24 AM
New[Sun Soft Inc] Re: Urgent – Remove Partner from Cancellation Report and Prevent Account Cancellation
##- Please type your reply above this line -## Your request (202530766) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 02:19 EDT Hi, Thank you for the request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 6:19 AM
New[Sun Soft Inc] Re: Create Recurring Subscription — Daniella Delgado, ID 302200
##- Please type your reply above this line -## Your request (202530769) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 13, 2026, 02:18 EDT Hi, Thank you for the request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 13, 2026, 6:18 AM
NewSponsor Change Request – Michael John Aviles (ID 944512)
Hi Team, Please update the sponsor for Michael John Aviles, Customer ID 944512, so he becomes a direct customer of Marienyelin Aviles, Partner ID 232534. Please confirm once the change is completed. Thank you, Raúl García
Momentum Network <support@momentumnetwork.net>
Oct 13, 2026, 3:39 AM
NewNetsoft Bug — Blank Page When Clicking “View More” in Top Crown Council
Hello Team, In Netsoft, clicking “View More” in the Top Crown Council section opens a blank page instead of displaying the full report. Please investigate and correct this issue so the button opens the complete Top Crown Council report properly. Scr
Momentum Network <support@momentumnetwork.net>
Oct 13, 2026, 1:38 AM
NewCreate Recurring Subscription — Daniella Delgado, ID 302200
Hello Team, Please create the recurring subscription for the following customer, with a billing date of 11/10/2026, using the amount applicable to her membership plan: * Name: Daniella Delgado * Customer ID: 302200 Please confirm once
Momentum Network <support@momentumnetwork.net>
Oct 13, 2026, 1:09 AM
NewReplace Default Partner Avatars with a Gender-Neutral Icon
Hello Team, Please replace the default avatars displayed for partners who have not uploaded a profile photo with a generic, gender-neutral icon. As shown in the attached screenshot, Rene Rodriguez (Partner ID 718570) is male, but his profile display
Momentum Network <support@momentumnetwork.net>
Oct 12, 2026, 10:37 PM
NewRequired Updates to Advanced Partners Genealogy and Advanced Genealogy
Hello Team, After reviewing Advanced Partners Genealogy and Advanced Genealogy, I need the following changes implemented in both reports. Please refer to the attached screenshots, using Julio Fernández, Partner ID 737933, as an example. 1. Redesign
Momentum Network <support@momentumnetwork.net>
Oct 12, 2026, 10:24 PM
NewUrgent – Remove Partner from Cancellation Report and Prevent Account Cancellation
Hello Team, I hope you're doing well. Please review the following partner's account: Partner Name: Heidy Del Castillo Partner ID: 676490 Email: heidydel82@gmail.com Cancellation Date: October 6, 2026 Scheduled Expiration Date: October 23, 202
Momentum Network <support@momentumnetwork.net>
Oct 12, 2026, 9:50 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, Thanks for your response. I went through the affiliate pro+ website and have some questions. You can see my findings and some questions on the presentation attached. Looking forward to your responses. Best, From: Support Team - Sun
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 12, 2026, 9:40 PM
NewRe: [Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform
Hi Team, Thank you for completing the latest corrections. We tested the platform again on October 12, 2026, using the live customer account connected to SmartCredit. Please note that this customer has never personally accessed or used the MAC platfo
Momentum Network <support@momentumnetwork.net>
Oct 12, 2026, 9:31 PM
NewRe: Booster Companion Mobile App
Hi team, Thanks for your response. Please keep us posted on anything regarding the submission. Looking forward to it being live. Best, From: QAG <qag@sunsoftny.com> Date: Monday, October 12, 2026 at 3:28 PM To: Bric Zaldivar <bric.zaldiva
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 12, 2026, 8:40 PM
NewSponsor Change — Juan Fleitas Jr (ID 124159)
Hi Team, Please update the sponsor for client Juan Fleitas Jr (ID 124159) so he becomes a direct client of partner Anamary Oliva Gonzalez (ID 766551). Please confirm once the change has been completed. Best regards, Raúl García Momentum Network
Momentum Network <support@momentumnetwork.net>
Oct 12, 2026, 8:36 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email. We will try our best to complete the close-button fix and submit the app for review today. Regarding the October 15 timeline, since the app has already been approved earlier, we believe there is a good chanc
QAG <qag@sunsoftny.com>
Oct 12, 2026, 8:28 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email. We will try our best to complete the close-button fix and submit the app for review today. Regarding the October 15 timeline, since the app has already been approved earlier, we believe there is a good chanc
QAG <qag@sunsoftny.com>
Oct 12, 2026, 8:28 PM
NewRe: Booster Companion Mobile App
Hi, Only when I watch the recording, as I mentioned. From: QAG <qag@sunsoftny.com> Date: Monday, October 12, 2026 at 11:47 AM To: Hazel Del Fierro <hazel.delfierro@booster.eco> Cc: Bric Zaldivar <bric.zaldivar@booster.eco>; David C <david@sunsoft
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 12, 2026, 8:02 PM
NewSponsor Change Request — Hecmarie Virella Garcia (ID 525853)
Hi Team, Please update the sponsor for Hecmarie Virella Garcia (Customer ID: 525853) so she is listed as a direct customer referral of Janille Garcia Cabrera (Customer ID: 933343). Please confirm once the change has been completed. Thank you, Ra
Momentum Network <support@momentumnetwork.net>
Oct 12, 2026, 7:48 PM
NewSponsor Change Request — Merlin Santiago (ID 763541)
Hi Team, Please update the sponsor for Merlin Santiago (Customer ID: 763541) so he is listed as a direct customer referral of Joel Lopez (Customer ID: 602196). Please confirm once the change has been completed. Thank you, Raúl García Momentum N
Momentum Network <support@momentumnetwork.net>
Oct 12, 2026, 7:47 PM
NewMissing Business Associate Rank and $40 Rank Bonus — ID 128986
Hi Team, Orbel Rivero (Partner ID: 128986) has qualified for the first rank, Business Associate. The dashboard shows 100% completion, but his current rank still displays “No Rank,” and the $40 rank bonus has not been credited. Please correct this is
Momentum Network <support@momentumnetwork.net>
Oct 12, 2026, 7:45 PM
NewRe: [Sun Soft Inc] Re: IMPORTANT | Investigate Apple Pay “not set up” message during in-app checkout
Hi team, Yes, please push the updated build to TestFlight so we can test it. Please also add these emails to the testers list: * bric.zaldivar@booster.eco * matthew.swanson@booster.eco One additional detail: Matthew also encountered this err
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 12, 2026, 7:39 PM
NewRe: Proposal Request – Super Sam AI Agent Project
Dear Anna, I have created this as two kind of replies. Please check the documents in below link: Document 1: https://docs.google.com/document/d/1rrW6gFmRvBvsyiVDDLiGAhKH7kj9vkhunExzV9j7YXU/edit?usp=sharing Document 2: https://docs.google.com/docu
QAG <qag@sunsoftny.com>
Oct 12, 2026, 7:24 PM
NewRe: Proposal Request – Super Sam AI Agent Project
Dear Anna, I have created this as two kind of replies. Please check the documents in below link: Document 1: https://docs.google.com/document/d/1rrW6gFmRvBvsyiVDDLiGAhKH7kj9vkhunExzV9j7YXU/edit?usp=sharing Document 2: https://docs.google.com/docu
QAG <qag@sunsoftny.com>
Oct 12, 2026, 7:23 PM
NewRe: Booster Companion Mobile App
Hi Team, Thank you for the update and for taking care of the close-button issue. Would it be possible to make this small fix and submit the app for review today? We would really appreciate your help, as we’re aiming to have the app available on both sto
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 12, 2026, 7:21 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for confirming that you are not experiencing the background voice issue during live conversations and that it only appears in the recorded videos. Since you are using a third-party screen recorder like XRecorder, this could be
QAG <qag@sunsoftny.com>
Oct 12, 2026, 7:17 PM
NewRe: Booster Companion Mobile App
Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Reinvent Innovation Delivery Su
QAG <qag@sunsoftny.com>
Oct 12, 2026, 7:16 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for comnfimin tht you are not getting the feedback on live but only getting on the recorded videos. As you are using 3rd party screen recorder like x video records,, The microphone should be having issue. So we can close that is
QAG <qag@sunsoftny.com>
Oct 12, 2026, 7:15 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for comnfimin tht you are not getting the feedback on live but only getting on the recorded videos. As you are using 3rd party screen recorder like x video records,, The microphone should be having issue. but it will work withou
QAG <qag@sunsoftny.com>
Oct 12, 2026, 7:14 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for comnfimin tht you are not getting the feeback On Oct 12, 2026, at 13:54, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: I just recorded a new video from my iPhone: * You can see how the screen is lo
QAG <qag@sunsoftny.com>
Oct 12, 2026, 7:13 PM
NewUpdate Wording in Customer Declined Membership Email
Hi Team, Please update the automatic email sent to customers when their membership is in declined status. Replace: “To avoid any interruption to your credit restoration service, please reactivate your membership as soon as possible.” With:
Momentum Network <support@momentumnetwork.net>
Oct 12, 2026, 6:58 PM
NewCrown Council — Match Ranking Badge Design to Top Sections
Hi Team, Please replace the numbered crown badges in the Current Crown Council section with the same design used in Top Producers and Top Recruiters, as highlighted in the attached screenshot. Match the crown, number font, colors, size, and styling
Momentum Network <support@momentumnetwork.net>
Oct 12, 2026, 6:55 PM
NewCRC API 403 Error — Additional Details Requested
Hi Team, Credit Repair Cloud’s development team needs the following information to continue investigating the 403 error. They were unable to find sufficient details on their end. 1. Complete API request: * Full request URL (API key and secret
Momentum Network <support@momentumnetwork.net>
Oct 12, 2026, 6:49 PM
NewCloudflare Connect is almost sold out. Claim your $200 off.
Save $200 with code COUNTMEIN before passes are gone. Cloudflare Connect · San Francisco Cloudflare Connect is almost sold out. Claim your $200 off. If you have been thinking about joining us in San Francisco, now is the time. Because time and av
Cloudflare <em@em1.cloudflare.com>
Oct 12, 2026, 5:57 PM
NewRe: Booster Companion Mobile App
I just recorded a new video from my iPhone: * You can see how the screen is locked when I want to scroll down to be able to click the “X” button when talking to an expert. I’ve mentioned this before. I am able to click, but only in a small corner; i
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 12, 2026, 5:54 PM
NewSee what nazriyafahadh and 8 others shared
Catch up on Instagram nazriyafahadh, hiphoptamizha and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these email
Instagram <posts-recaps@mail.instagram.com>
Oct 12, 2026, 5:44 PM
NewRe: [Sun Soft Inc] Re: Commmission breakdown
Hi Team; Thank you for this just to confirm these were all the commissions paid out on the 3 top gold NFT's purchased. Regards Saima On 12.10.2026 12:47 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this
Saima Chaudhury - COO <saima.c@gng.community>
Oct 12, 2026, 5:38 PM
NewTicket: 1099105198 – User: queenazinwi – ID: 001.000.003.121 – BTEC Wallet Migration Status and Gold Tier Staked Tokens Location Issue
Hi Team, Please check the following case: * Username: queenazinwi * Ticket Number: 1099105198 * ID: 001.000.003.121 * Issue Summary: The user is requesting an update on the status of their BTEC wallet token migration and guidance on
Jose Genovese <jose.genovese@booster.eco>
Oct 12, 2026, 5:25 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email and the videos. Could you please confirm if you are experiencing the background noise and multiple voices only when playing back the recorded videos, or if you are also hearing them while talking to the Companio
QAG <qag@sunsoftny.com>
Oct 12, 2026, 4:46 PM
NewRe: Booster Companion Mobile App
Hello, I’m testing today and something very odd is happening. I can only listen to the avatar, while testing, it does have a little late latency, but when I play the recording after to watch there is a second voice in the background. I have no other ap
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 12, 2026, 4:41 PM
NewTicket: 1175358384 – User: TeeVee68 – ID: 061.000.000.066 – Missing Crypto Balance and Stakes Display Issue
Hi Team, Please check the following case: * Username: TeeVee68 * Ticket Number: 1175358384 * ID: 061.000.000.066 * Issue Summary: The user reported that both their crypto balance in their wallet and their active staking positions/st
Jose Genovese <jose.genovese@booster.eco>
Oct 12, 2026, 4:37 PM
NewTicket: 349789112 – User: kyte – ID: 061.000.000.239 – Old and New BTEC Wallets Switched Issue
Hi Team, Please check the following case: * Username: kyte * Ticket Number: 349789112 * ID: 061.000.000.239 * Issue Summary: The user reported a functionality issue where their old and new BTEC wallets appear to be transposed or swi
Jose Genovese <jose.genovese@booster.eco>
Oct 12, 2026, 4:36 PM
NewTicket: 1463487486 – User: Aibooster – ID: 061.000.000.098 – Gemini Pro Model System Date Issue
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1463487486 * ID: 061.000.000.098 * Issue Summary: The user reported that the Gemini Pro AI model in Booster Ignite is stating the current year is 2024
Jose Genovese <jose.genovese@booster.eco>
Oct 12, 2026, 4:23 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530744) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 12:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 4:22 PM
NewTicket: 34293135 – User: kyte – ID: 061.000.000.239 – All Purchases Category Display and Booster Brand Store Labeling Issue
Hi Team, Please check the following case: * Username: kyte * Ticket Number: 34293135 * ID: 061.000.000.239 * Issue Summary: The user reported that when the "All Purchases" option is selected in their purchase history view, a section
Jose Genovese <jose.genovese@booster.eco>
Oct 12, 2026, 4:17 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Please continue testing with version 57, as we have made a few additional updates and uploaded the latest version to the internal track. Kindly check and give your feedback. Thank you. Delivering with Excellence, Steve Lee S
QAG <qag@sunsoftny.com>
Oct 12, 2026, 3:57 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Please continue testing with version 57, as we have made a few additional updates and uploaded the latest version to the internal track. Kindly check and give your feedback. Thank you. Delivering with Excellence, Steve Lee S
QAG <qag@sunsoftny.com>
Oct 12, 2026, 3:57 PM
NewRe: Booster Companion Mobile App
How do I get version 55? Im on the internal track and have version 57, screenshots attached. From: QAG <qag@sunsoftny.com> Date: Monday, October 12, 2026 at 7:23 AM To: Bric Zaldivar <bric.zaldivar@booster.eco> Cc: David C <david@sunsoftny.co
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 12, 2026, 3:46 PM
NewTicket: 1271327526 – User: zenobialewis – ID: 001.000.000.068 – 2FA Verification and QR Code Scanning Issue
Hi Team, Please check the following case: * Username: zenobialewis * Ticket Number: 1271327526 * ID: 001.000.000.068 * Issue Summary: The user is unable to complete the 2FA verification setup when scanning the QR code to purchase a
Jose Genovese <jose.genovese@booster.eco>
Oct 12, 2026, 3:46 PM
New[Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform
##- Please type your reply above this line -## Your request (202530717) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 11:42 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 3:42 PM
New[Sun Soft Inc] Re: Admin Back Office: Downline and Subscription Reporting Fixes
##- Please type your reply above this line -## Your request (202530742) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 11:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 3:41 PM
New[Sun Soft Inc] Re: Member Replacement
##- Please type your reply above this line -## Your request (202530747) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 11:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 3:32 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 11:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 3:13 PM
NewFwd: Proposal Request – Super Sam AI Agent Project
FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work
David C <david@sunsoftny.com>
Oct 12, 2026, 3:03 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc It’s still not working properly. It only happens when I enter the following URL directly as a new user, but it should work in that case too. Please fix it: https://naturalpetcaresystem.com/en/shop/ Video: https://dr
István Ringhoffer <ringi.teszt@gmail.com>
Oct 12, 2026, 2:23 PM
New[Sun Soft Inc] Re: Inactive members relocation
##- Please type your reply above this line -## Your request (202530746) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 10:20 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 2:20 PM
NewMember Replacement
Hi Team, Kindly arrange to place Member Username: Queen under Member Username: Tranmn at Level 1, replacing the inactive member Cecelia. Please confirm once the replacement has been completed. Thank you for your assistance Partner In Success
Anoop Lal <k10construct@gmail.com>
Oct 12, 2026, 2:18 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 09:59 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 1:59 PM
NewNew login to your SpaceXAI account
Your SpaceXAI account has been accessed from a new IP address We've noticed a new login Hi Steve, We're notifying you by email of a new login to your SpaceXAI account: Time: Mon, 12 Oct 2026 13:25:57 +0000 IP address: 173.239.211.241 Locatio
SpaceXAI <noreply@x.ai>
Oct 12, 2026, 1:26 PM
NewYour SpaceXAI password was changed
The password for your SpaceXAI account was just changed Your password was changed Hi Steve, The password for your SpaceXAI account was just changed: Time: 12 Oct 2026, 13:25 UTC IP address: 173.239.211.241 Location: New York City, US Browse
SpaceXAI <noreply@x.ai>
Oct 12, 2026, 1:26 PM
NewSpaceXAI confirmation code: 738-964
Reset your password Hi Please use the code below to validate your email address. 738-964 If you did not reset your password, please ignore this email. SpaceXAI Team © 2026 SpaceXAI LLC For questions contact support@x.ai
SpaceXAI <noreply@x.ai>
Oct 12, 2026, 1:25 PM
NewSpaceXAI confirmation code: 706-899
Validate your email Hi, Thank you for creating a SpaceXAI account. Please use the code below to validate your email address. 706-899 If you did not create a new account, please ignore this email. SpaceXAI Team © 2026 SpaceXAI LLC For qu
SpaceXAI <noreply@x.ai>
Oct 12, 2026, 1:25 PM
NewInactive members relocation
Hi Team, Kindly relocate all inactive members from Member Username: Tutuana1977 to Member Username: Mea65.. Thanks for your assistance Partner In Success Anoop Lal Project Manager - Sales and Marketing Australasia and North America anoop
Anoop Lal <k10construct@gmail.com>
Oct 12, 2026, 1:15 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Please fix this immediately, as it won’t even let customers pay by card... Let’s revert to the previous version instead... Üdvözlettel / Kind regards, Ringhoffer István István Ringhoffer <ringi.teszt@gmail.com> ezt írta (időpont: 2026. okt.
István Ringhoffer <ringi.teszt@gmail.com>
Oct 12, 2026, 1:11 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc It’s not working. I checked in incognito mode, and I also cleared everything in Chrome and recorded it. Please check video. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <su
István Ringhoffer <ringi.teszt@gmail.com>
Oct 12, 2026, 1:09 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 08:41 EDT Hi, We have tested the site as
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 12:41 PM
NewRe: Booster Companion Mobile App
Good Morning Bric, Please find the video in the link below. The chat option is also working fine. For testing purposes, we have added the reference code on all screens. The new version (55) is now available on the internal track. Kindly check and
QAG <qag@sunsoftny.com>
Oct 12, 2026, 12:22 PM
NewRe: Booster Companion Mobile App
Good Morning Bric, Please find the video in below link. The chat option also works fine. For testing reference we have added the ref code on all screen. The uploaded version(55) is now available on the internal track. Kindly check and give your feedbac
QAG <qag@sunsoftny.com>
Oct 12, 2026, 12:22 PM
NewRe: Booster Companion Mobile App
Good Morning Bric, Please find the video in below link. The chat option also works fine. For testing reference we have added the ref code on all screen. Kindly check and give your feedback. If you are having issue please share that. Video links; htt
QAG <qag@sunsoftny.com>
Oct 12, 2026, 12:20 PM
NewRe: Booster Companion Mobile App
Good Morning Bric, Please find the video in below link. The chat option also works fine. For testing reference we have added the ref code on all screen. Kindly check and give your feedback. If you are having issue please share that. Video links; htt
QAG <qag@sunsoftny.com>
Oct 12, 2026, 12:20 PM
New[Sun Soft Inc] Re: Commmission breakdown
##- Please type your reply above this line -## Your request (202530727) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 07:46 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 11:47 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc It doesn’t work for me as a guest user... It displays the amount in HUF instead of EUR: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (i
István Ringhoffer <ringi.teszt@gmail.com>
Oct 12, 2026, 11:32 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 06:44 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 10:44 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc Yes, please delete the test messages. We would also like to use the messaging system to send messages to everyone in the future, so we need a way to send these messages periodically through the system. We plan to shar
István Ringhoffer <ringi.teszt@gmail.com>
Oct 12, 2026, 10:37 AM
New[Sun Soft Inc] Re: Marketing Packs CTA Button and Messaging Update – Desktop and Mobile App
##- Please type your reply above this line -## Your request (202530743) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 06:00 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 10:00 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc Alright, let’s update it on the live webshop as well. Thanks in advance Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt.
István Ringhoffer <ringi.teszt@gmail.com>
Oct 12, 2026, 8:50 AM
NewRe: [Sun Soft Inc] Re: Commmission breakdown
Hi team; Thank you for this, can you please confirm that this is the total payouts across the binary and matching 4 level bonus paid to the relevant community members? As someone in the community must have Terumi0726 on their levels 3 and 4? Than
Saima Chaudhury - COO <saima.c@gng.community>
Oct 12, 2026, 8:20 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: minako121902 2. Email: 12190720minako@gmail.com 3. New Rank: Royal Penguine 4
GNG Community <noreply@gng.community>
Oct 12, 2026, 7:48 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: minako121902 2. Email: 12190720minako@gmail.com 3. New Rank: King Penguine 4.
GNG Community <noreply@gng.community>
Oct 12, 2026, 7:48 AM
New[Sun Soft Inc] Re: Marketing Packs – Downloadable Data Export Fix
##- Please type your reply above this line -## Your request (202530741) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 03:43 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 7:43 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: minako1219 2. Email: 12190720minako@gmail.com 3. New Rank: Royal Penguine 4.
GNG Community <noreply@gng.community>
Oct 12, 2026, 7:37 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: minako1219 2. Email: 12190720minako@gmail.com 3. New Rank: King Penguine 4.
GNG Community <noreply@gng.community>
Oct 12, 2026, 7:37 AM
New[Sun Soft Inc] Re: Member Replacement
##- Please type your reply above this line -## Your request (202530739) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 02:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 6:34 AM
New[Sun Soft Inc] Re: URGENT – Customer Back Office Signature Popup Error Blocking Platform Access
##- Please type your reply above this line -## Your request (202530738) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 12, 2026, 01:03 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 12, 2026, 5:03 AM
NewMarketing Packs CTA Button and Messaging Update – Desktop and Mobile App
Hi Team, I’d like to request an update to the “View Packs” CTA button in the Marketing Packs section. https://affiliate.booster.eco/user/campaignpackproduct/details Currently, the button blends in with the surrounding design and doesn’t stand out enoug
Matt Swanson <matthew.swanson@booster.eco>
Oct 12, 2026, 3:30 AM
NewAdmin Back Office: Downline and Subscription Reporting Fixes
Hi David, I ran into several problems in the admin back office trying to pull basic team and subscription data. Please review and fix the following: 1) Top Affiliates report (Reports > Top Affiliates > Affiliate Onboarding Report) The Total Downl
Matt Swanson <matthew.swanson@booster.eco>
Oct 12, 2026, 3:13 AM
NewMarketing Packs – Downloadable Data Export Fix
Hi Team, Please review and update the downloadable data export within the Marketing Packs section of the platform. Currently, when downloading the spreadsheet, the columns for Total Sales and Credits are displaying zero values instead of the correct dat
Matt Swanson <matthew.swanson@booster.eco>
Oct 12, 2026, 2:44 AM
NewNotice: Content older than one year will be deleted from your free workspace starting December 10th, 2026
Messages and files older than one year will start to be deleted in 60 days
Slack <no-reply@slack.com>
Oct 11, 2026, 3:45 PM
NewMember Replacement
Hi Team, Hope all is well, Kindly place member http://newmantutuana.communitycarecrowdfunding.com/cmVmNzQxLTE%3D under Member http://michaeldouglas.communitycarecrowdfunding.com/cmVmNzQzLTE%3D on the Level 1 Replacing Member Username: graceokono1959 (
Anoop Lal <k10construct@gmail.com>
Oct 11, 2026, 2:47 PM
NewRe: Booster Companion Mobile App
Hi Team, Please treat this as a top priority requiring immediate attention. We’re running out of time to meet the app submission windows. Please ensure Hazel’s feedback on the text chat button is implemented correctly without affecting any other functio
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 11, 2026, 10:57 AM
NewRe: [Sun Soft Inc] Re: URGENT – Customer Back Office Signature Popup Error Blocking Platform Access
Confirmed El sáb, 10 oct 2026 a la(s) 2:51 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530738) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 11, 2026, 1:47 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 07:38 EDT Hi, Kindly check the updates be
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 10, 2026, 11:38 AM
New[Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records
##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 06:01 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 10, 2026, 10:01 AM
New[Sun Soft Inc] Re: Ticket: 1574698195 – User: Aibooster – ID: 061.000.000.098 – Responsive Container and Layering Adjustment in Booster Flow
##- Please type your reply above this line -## Your request (202530732) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 05:54 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 10, 2026, 9:54 AM
New[Sun Soft Inc] Re: Ticket: 741110268 – User: Aibooster – ID: 061.000.000.098 – Text Outside Container in Booster Flow Android Version
##- Please type your reply above this line -## Your request (202530730) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 05:53 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 10, 2026, 9:53 AM
New[Sun Soft Inc] Re: ticket#1093344156 - username: Aibooster - ID: 061.000.000.098 - Mobile UI Layout Improvements – Center Calendar & Text Overflow Fix
##- Please type your reply above this line -## Your request (202530731) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 05:52 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 10, 2026, 9:52 AM
New[Sun Soft Inc] Re: Membership Conversion and Recurring Subscription Update – Danielle Council (ID 454811)
##- Please type your reply above this line -## Your request (202530737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 04:05 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 10, 2026, 8:05 AM
New[Sun Soft Inc] Re: ticket#2073785080 - username: Aibooster - ID: 061.000.000.098 - UI Layout / CSS Container Overlap Issue on Mobile Browser
##- Please type your reply above this line -## Your request (202530729) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 04:01 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 10, 2026, 8:01 AM
New[Sun Soft Inc] Re: Ticket: 180816896 – User: MarleyEPI8 – ID: 031.000.000.003 – Deposit Balance Not Displayed in Booster Wallet
##- Please type your reply above this line -## Your request (202530734) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 02:53 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 10, 2026, 6:53 AM
New[Sun Soft Inc] Re: URGENT – Customer Back Office Signature Popup Error Blocking Platform Access
##- Please type your reply above this line -## Your request (202530738) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 10, 2026, 02:51 EDT Hi, Thank you for reporting thi
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 10, 2026, 6:51 AM
NewURGENT – Customer Back Office Signature Popup Error Blocking Platform Access
Hello Team, We have identified an urgent issue affecting the Customer Back Office that needs to be resolved immediately. When customers log in, the mandatory “Review & Accept Required Documents” popup appears, asking them to accept the Terms & Condi
Momentum Network <support@momentumnetwork.net>
Oct 10, 2026, 12:02 AM
NewMembership Conversion and Recurring Subscription Update – Danielle Council (ID 454811)
Hello Team, Please make the following updates to the membership listed below: Member Information: * Name: Danielle Council * Member ID: 454811 Required Changes: 1. Convert the membership from Partner to Customer. 2. Acti
Momentum Network <support@momentumnetwork.net>
Oct 9, 2026, 10:34 PM
NewRe: Booster Companion Mobile App
Sure. Pictures attached. No button to start a chat conversation. From: QAG <qag@sunsoftny.com> Date: Friday, October 9, 2026 at 4:34 PM To: Hazel Del Fierro <hazel.delfierro@booster.eco> Cc: Bric Zaldivar <bric.zaldivar@booster.eco>; Matt Swanso
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 9, 2026, 9:40 PM
NewRe: [Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform
Hi Development Team, We completed a full QA review using a live customer account connected to SmartCredit. Several previous corrections are now working; however, the following issues must be addressed before MAC is released publicly. 1. Debt Payoff
Momentum Network <support@momentumnetwork.net>
Oct 9, 2026, 8:39 PM
NewRe: [Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch
Confirmed El vie, 9 oct 2026 a la(s) 8:35 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530650) has been updated. To add additional comments, reply to th
Momentum Network <support@momentumnetwork.net>
Oct 9, 2026, 8:24 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your response. We will review this and get back to you. Meanwhile, Can you please share the Access to your current platform On Oct 9, 2026, at 09:32, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Steve
QAG <qag@sunsoftny.com>
Oct 9, 2026, 8:17 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your response. We will review this and get back to you. Meanwhile, Can you please share the Access to your c On Oct 9, 2026, at 09:32, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Steve pls find my co
QAG <qag@sunsoftny.com>
Oct 9, 2026, 8:17 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Could you please share a screenshot again showing where you are experiencing the issue? This will help us check and assist you further. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group
QAG <qag@sunsoftny.com>
Oct 9, 2026, 8:02 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Could you please share a screenshot again showing where you are experiencing the issue? This will help us check and assist you further. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group
QAG <qag@sunsoftny.com>
Oct 9, 2026, 8:02 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Could you please share a screenshot showing where you are experiencing the issue? This will help us check and assist you further. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG
QAG <qag@sunsoftny.com>
Oct 9, 2026, 7:58 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, I'm preparing a live demo of Affiliate Pro and Pro+ and went back into the boosterweb3@gmail.com test account today. The Pro+ subscription we activated on 3 Sep is no longer active, so I can't get into the Affiliate Pro dashboard. What I se
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 9, 2026, 7:24 PM
NewRe: [Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records
Confirmed El vie, 9 oct 2026 a la(s) 3:13 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to th
Momentum Network <support@momentumnetwork.net>
Oct 9, 2026, 7:22 PM
NewTicket: 180816896 – User: MarleyEPI8 – ID: 031.000.000.003 – Deposit Balance Not Displayed in Booster Wallet
Hi Team, Please check the following case: * Username: MarleyEPI8 * Ticket Number: 180816896 * ID: 031.000.000.003 * Issue Summary: The user made a $6 USD test deposit via debit card. The transaction shows as successful in the transa
Jose Genovese <jose.genovese@booster.eco>
Oct 9, 2026, 7:06 PM
NewGreat client relationships need better follow-through
Connect your client conversations, next steps, and delivery work in ClickUp. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 9, 2026, 5:08 PM
NewRe: Booster Companion Mobile App
Hi team, Thanks for the credits. I’ve been testing today, and the one thing I cant seem to find is the button to start a chat conversation with the companion. Can you please provide an update on that? We need a response on this ASAP, as the app w
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 9, 2026, 4:59 PM
New[Sun Soft Inc] Re: Commmission breakdown
##- Please type your reply above this line -## Your request (202530727) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 11:45 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 9, 2026, 3:45 PM
NewTicket: 1574698195 – User: Aibooster – ID: 061.000.000.098 – Responsive Container and Layering Adjustment in Booster Flow
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 1574698195 * ID: 061.000.000.098 * Issue Summary: The user requested UI adjustments in Booster Flow to fix layout responsiveness and element z-index/la
Jose Genovese <jose.genovese@booster.eco>
Oct 9, 2026, 3:29 PM
Newticket#1093344156 - username: Aibooster - ID: 061.000.000.098 - Mobile UI Layout Improvements – Center Calendar & Text Overflow Fix
Hi Team, Please review and apply the following UI/CSS adjustments for the mobile view on boosterflow.ai/dashboard: 1. Center Justify Calendar: The calendar widget needs to be centered within its container for proper alignment on mobile screens.
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 9, 2026, 3:28 PM
NewTicket: 741110268 – User: Aibooster – ID: 061.000.000.098 – Text Outside Container in Booster Flow Android Version
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 741110268 * ID: 061.000.000.098 * Issue Summary: The user reported a visual layout glitch on the Android mobile version within Booster Flow. Specifical
Jose Genovese <jose.genovese@booster.eco>
Oct 9, 2026, 3:22 PM
Newticket#2073785080 - username: Aibooster - ID: 061.000.000.098 - UI Layout / CSS Container Overlap Issue on Mobile Browser
Hi Team, Could you please review and fix a UI display bug reported by a user on mobile web browsers? Issue Description: On mobile screen view (specifically under boosterflow.ai/av), the layout containers and text elements (e.g., Working Hours schedule
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 9, 2026, 3:21 PM
NewRe: Booster Companion Mobile App
Hello Hazel, We have added the credits to the mentioned account. Kindly check and give your feedback. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qa
QAG <qag@sunsoftny.com>
Oct 9, 2026, 3:19 PM
NewRe: Booster Companion Mobile App
Hello Hazel, We have added the credits to the mentioned account. Kindly check and give your feedback. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qa
QAG <qag@sunsoftny.com>
Oct 9, 2026, 3:16 PM
New[Sun Soft Inc] Re: n8n Status and Deployment for the Merchant Platform
##- Please type your reply above this line -## Your request (202530725) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 11:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 9, 2026, 3:13 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: ticket#1327257747 - username: Teknoman - ID: 011.000.000.044 - Missing Staking History Display & APY Text Inconsistency Report
##- Please type your reply above this line -## Your request (202530715) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 10:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 9, 2026, 2:09 PM
New[Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review
##- Please type your reply above this line -## Your request (202530599) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 09:51 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 9, 2026, 1:51 PM
New[Sun Soft Inc] Re: Urgent Pre-Launch Corrections Required for the MAC Platform
##- Please type your reply above this line -## Your request (202530717) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 09:36 EDT Hi, Thank you for sharing the de
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 9, 2026, 1:36 PM
NewRe: Required Account Access and Integration Details
Steve pls find my comment in red. Have a nice Weekend. Luca Bianchi Direttore Generale Hello Valentina, Thank you for your email and for sharing the updates. Please check our comments below: 1. PayPal We have received the
Luca Bianchi <luca.bianchi@starline-italia.com>
Oct 9, 2026, 1:32 PM
NewCommmission breakdown
Hi Team; On the 2nd October a member bought 3 Top Gold NFT Bundles for $30K. one on the top account Xia and 2 under the sponsor was Terumi0726 can you please give me a breakdown of all commissions paid out on this structure please. We are looking at
Saima Chaudhury - COO <saima.c@gng.community>
Oct 9, 2026, 12:36 PM
New[Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch
##- Please type your reply above this line -## Your request (202530650) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 08:35 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 9, 2026, 12:36 PM
New[Sun Soft Inc] Re: validation translate
##- Please type your reply above this line -## Your request (202530726) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 08:29 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 9, 2026, 12:29 PM
NewRe: [Sun Soft Inc] Re: validation translate
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 9., P, 12:42): ##- Please type your reply above this line -## Your request (202530726) has bee
István Ringhoffer <ringi.teszt@gmail.com>
Oct 9, 2026, 12:21 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your email. We are unable to see your comments. Could you please share them again? Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666
QAG <qag@sunsoftny.com>
Oct 9, 2026, 11:48 AM
NewRe: Required Account Access and Integration Details
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Oct 9, 2026, at 03:21, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Steve pls find my co
QAG <qag@sunsoftny.com>
Oct 9, 2026, 11:47 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
##- Please type your reply above this line -## Your request (202530681) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 07:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 9, 2026, 11:34 AM
New[Sun Soft Inc] Re: validation translate
##- Please type your reply above this line -## Your request (202530726) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 06:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 9, 2026, 10:43 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 06:01 EDT Hi, Yes, we have installed the l
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 9, 2026, 10:01 AM
Newvalidation translate
Hi @Support Team - Sun Soft Inc We activated an add-on for the pickup point plugin that adds an extra validation step. I managed to add the Hungarian, English, and Spanish translations, but I can’t find the German one: https://naturalpetcaresystem.com
István Ringhoffer <ringi.teszt@gmail.com>
Oct 9, 2026, 9:38 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
Hi @Support Team - Sun Soft Inc It looks like it’s working properly now. I’m sending the Hungarian wording. I’ve sent the other translations back for correction. Please pay attention to the links. The email subject is as follows: Jutalékegyenlege
István Ringhoffer <ringi.teszt@gmail.com>
Oct 9, 2026, 9:10 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc Yes, it seems to be working correctly now. So, is this the latest version? Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt.
István Ringhoffer <ringi.teszt@gmail.com>
Oct 9, 2026, 8:15 AM
Newn8n Status and Deployment for the Merchant Platform
Hi team, I truthfully hope everyone's doing ok. Could you please confirm the current status of n8n for the Merchant Platform? It was working previously, and we need to understand where it is currently hosted and whether it is still operational. We int
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 9, 2026, 7:36 AM
New[Sun Soft Inc] Re: Abandoned Users Report – Partner Search Not Showing All Accounts
##- Please type your reply above this line -## Your request (202530711) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 03:27 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 9, 2026, 7:27 AM
NewRe: Required Account Access and Integration Details
Steve pls find my comment in red. ________________________________ From: QAG <qag@sunsoftny.com> Sent: Thursday, October 08, 2026 22:34 To: Valentina Colombo <valentina.colombo@starline-italia.com> Cc: Luca Bianchi <luca.bianchi@starline-it
Luca Bianchi <luca.bianchi@starline-italia.com>
Oct 9, 2026, 7:22 AM
New[Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records
##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 03:13 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 9, 2026, 7:13 AM
NewCCC WORLDWIDE LIMITED: first confirmation statement due by 17 November 2026
Confirmation statement CCC WORLDWIDE LIMITED: first confirmation statement due by 17 November 2026 Dear Anoop, CCC WORLDWIDE LIMITED was incorporated on 4 November 2025, so its first confirmation statement covers the year to 3 November 2026 and m
Customer Service <info@yourcompanyformations.co.uk>
Oct 9, 2026, 6:35 AM
New[Sun Soft Inc] Re: Ticket: 158155655 – User: Aibooster – ID: 061.000.000.098 – MC Campaign Details Page Display Issue on Android
##- Please type your reply above this line -## Your request (202530724) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 9, 2026, 02:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 9, 2026, 6:09 AM
NewChangelog: Stacked pull requests
Stacked pull requests October 8, 2026 Stacked pull requests are now displayed in Linear Diffs. Move through a stack and see review, CI, and merge status at a glance. Related PRs are grouped into a single collapsible row in Reviews, alongside their iss
Linear <changelog@updates.linear.app>
Oct 8, 2026, 11:09 PM
NewTicket: 158155655 – User: Aibooster – ID: 061.000.000.098 – MC Campaign Details Page Display Issue on Android
Hi Team, Please check the following case: * Username: Aibooster * Ticket Number: 158155655 * ID: 061.000.000.098 * Issue Summary: The user reported that the Marketing Campaign (MC) details page is appearing completely blank on Andro
Jose Genovese <jose.genovese@booster.eco>
Oct 8, 2026, 10:17 PM
NewRe: Booster Companion Mobile App
hi! Are there any updates here? Thanks. From: QAG <qag@sunsoftny.com> Date: Wednesday, October 7, 2026 at 3:14 PM To: Hazel Del Fierro <hazel.delfierro@booster.eco> Cc: Bric Zaldivar <bric.zaldivar@booster.eco>; Matt Swanson <matthew.swanson@b
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 8, 2026, 10:04 PM
NewRe: Required Account Access and Integration Details
Hello Valentina, Thank you for your email and for sharing the updates. Please check our comments below: 1. PayPal We have received the access invitation. Thank you. 2. Nexi Could you please check with your payment gateway service provide
QAG <qag@sunsoftny.com>
Oct 8, 2026, 8:34 PM
NewRe: Required Account Access and Integration Details
Hello Valentina, Thank you for your email and for sharing the updates. Please check our comments below: 1. PayPal We have received the access invitation. Thank you. 2. Nexi Could you please check with your payment gateway service provide
QAG <qag@sunsoftny.com>
Oct 8, 2026, 8:32 PM
NewRe: Required Account Access and Integration Details
Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?
QAG <qag@sunsoftny.com>
Oct 8, 2026, 8:30 PM
NewRe: Required Account Access and Integration Details
Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?
QAG <qag@sunsoftny.com>
Oct 8, 2026, 8:28 PM
NewRe: Required Account Access and Integration Details
Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?
QAG <qag@sunsoftny.com>
Oct 8, 2026, 8:28 PM
NewRe: Required Account Access and Integration Details
Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?
QAG <qag@sunsoftny.com>
Oct 8, 2026, 8:27 PM
NewRe: Level Surge – Consolidated Requirements for Review and Confirmation
Hello, Below are the clarifications on the Level Surge questions you are asking about: Q1 – What counts toward the $3,000? Yes. The affiliate’s personal purchases and purchases from their directly registered members count toward the $3,000 qualificatio
Matt Swanson <matthew.swanson@booster.eco>
Oct 8, 2026, 8:15 PM
NewRe: Required Account Access and Integration Details
Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?
QAG <qag@sunsoftny.com>
Oct 8, 2026, 7:58 PM
NewRe: Required Account Access and Integration Details
Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?
QAG <qag@sunsoftny.com>
Oct 8, 2026, 7:57 PM
NewRe: Required Account Access and Integration Details
Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?
QAG <qag@sunsoftny.com>
Oct 8, 2026, 7:56 PM
NewRe: Required Account Access and Integration Details
Hello Valentina, Thank you for you email and sharing the adapted. 1. PayPal - we have received the login access. Thank You. 2. Next - Could you please check with your payment gateway service provider for the Sandbox account/test eviramnet?
QAG <qag@sunsoftny.com>
Oct 8, 2026, 7:55 PM
NewRe: Required Account Access and Integration Details
Hello Valentina, Thank you for you email and sharing the adapted. 1. Payola On Oct 8, 2026, at 11:14, Valentina Colombo <valentina.colombo@starline-italia.com> wrote: Dear All, Our replies are shown below in red. Thanks Warm Regards
QAG <qag@sunsoftny.com>
Oct 8, 2026, 7:54 PM
NewRe: Required Account Access and Integration Details
On Oct 8, 2026, at 11:14, Valentina Colombo <valentina.colombo@starline-italia.com> wrote: Dear All, Our replies are shown below in red. Thanks Warm Regards Valentina Colombo Executive Assistant General Manager <image.png> Starline S
QAG <qag@sunsoftny.com>
Oct 8, 2026, 7:34 PM
NewRe: [Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch
Hi Team, The document-upload feature is now working correctly. Thank you for fixing it. Please update the Support email notification to match the attached MAC design, using the MAC logo and navy, red, and white colors. The notification must displ
Momentum Network <support@momentumnetwork.net>
Oct 8, 2026, 6:58 PM
NewRe: [Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records
Confirmed El jue, 8 oct 2026 a la(s) 10:41 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 8, 2026, 6:50 PM
NewRe: [Sun Soft Inc] Re: Abandoned Users Report – Partner Search Not Showing All Accounts
Hi Team, Thank you for confirming the deletion of both memberships and for sharing the screenshots. We have contacted Credit Repair Cloud support about the 403 CloudFront error affecting the Affiliate Insert API and asked them to check for any firew
Momentum Network <support@momentumnetwork.net>
Oct 8, 2026, 6:19 PM
NewSee amberlin91396, faith_gail28 and more in your feed
New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny
amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>
Oct 8, 2026, 5:48 PM
NewRe: German Interpreter for Client Zoom
Dear Connie, Thank you for sending this new request. Please see the quote below. We will go ahead and charge the card on file. Your Quote: VRI Interpretation Rate $108 USD per hour Minimum Time 1 hour Total $108 USD INTERPRETATION DETA
Interpreting DayTranslations <interpreting@daytranslations.com>
Oct 8, 2026, 4:12 PM
NewYour USPS rates just changed. See what's new.
Get the details, plus how Magic FX replaced freight brokers and 35 open tabs with LTL in ShipStation. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ShipStation <no-reply@shipstation.com>
Oct 8, 2026, 3:23 PM
NewRe: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hello, Please grant me access to view these reports in Icon, this is what I can currently see: Best, From: QAG <qag@sunsoftny.com> Date: Thursday, October 8, 2026 at 8:03 AM To: Hazel Del Fierro <hazel.delfierro@booster.eco> Cc: Matt Swanson
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 8, 2026, 3:16 PM
NewRe: Required Account Access and Integration Details
Dear All, Our replies are shown below in red. Thanks Warm Regards Valentina Colombo Executive Assistant General Manager Starline S.r.l Piazza della Repubblica 5 21100 Varese – Italy Phone:+39 0332 1434287 Email: valentina
Valentina Colombo <valentina.colombo@starline-italia.com>
Oct 8, 2026, 3:15 PM
NewRe: German Interpreter for Client Zoom
Hello, NEW Zoom Link for Meeting I need an German interpreter for a zoom meeting with a client Tuesday October 13th at 10am eastern for our Demo Software Overview Zoom details below! Please charge credit card on file Attendees can join this me
Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>
Oct 8, 2026, 3:03 PM
NewTest
Test email QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007
QAG <qag@sunsoftny.com>
Oct 8, 2026, 2:55 PM
NewGerman Interpreter for Client Zoom
Hello I need an German interpreter for a zoom meeting with a client Tuesday October 13th at 10am eastern for our Demo Software Overview Zoom details below! Please charge credit card on file Attendees can join this meeting from a computer, tablet
Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>
Oct 8, 2026, 2:51 PM
New[Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records
##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 10:41 EDT Hi, The requested update has bee
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 8, 2026, 2:41 PM
New[Sun Soft Inc] Re: URGENT - Network comm statistics
##- Please type your reply above this line -## Your request (202530703) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 10:02 EDT Hi, Thank you for sharing the re
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 8, 2026, 2:03 PM
NewRe: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hello Hazel, Thank you for your feedback. The Merchant Pack activity can be tracked from the Admin side in ICON. You can view affiliates' Merchant Pack purchases, invitation activity, and other related tracking information through the two availab
QAG <qag@sunsoftny.com>
Oct 8, 2026, 1:03 PM
NewLevel Surge – Consolidated Requirements for Review and Confirmation
Hello Matthew, We have reviewed all the emails and updated requirements shared for the Level Surge promotion, including the latest UI/UX designs and qualification logic. Based on these discussions, we have prepared the attached consolidated requirem
QAG <qag@sunsoftny.com>
Oct 8, 2026, 12:55 PM
NewLevel Surge – Consolidated Requirements for Review and Confirmation
Hello Matthew, We have reviewed all the emails and updated requirements shared for the Level Surge promotion, including the latest UI/UX designs and qualification logic. Based on these discussions, we have prepared the attached consolidated requirem
QAG <qag@sunsoftny.com>
Oct 8, 2026, 12:52 PM
NewRe: Pay & Go — Enable Canadian Banking Institutions in Plaid
Hi Matthew, Kindly check the update. We have updated the Plaid country_codes parameter for Pay & Go to include Canada (CA) along with the existing US (US) configuration. We have also tested the integration and confirmed that Canadian financial in
QAG <qag@sunsoftny.com>
Oct 8, 2026, 12:25 PM
NewRe: Pay & Go — Enable Canadian Banking Institutions in Plaid
Hi Matthew, Kindly check the update. We have updated the Plaid country_codes parameter for Pay & Go to include Canada (CA) along with the existing US (US) configuration. We have also tested the integration and confirmed that Canadian financial in
QAG <qag@sunsoftny.com>
Oct 8, 2026, 12:24 PM
New[Sun Soft Inc] Re: Abandoned Users Report – Partner Search Not Showing All Accounts
##- Please type your reply above this line -## Your request (202530711) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 07:19 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 8, 2026, 11:19 AM
New[Sun Soft Inc] Re: Urgent: Missing Purchases, Slow Loading & VIP Disputed $160 Uber Gift Card Purchase
##- Please type your reply above this line -## Your request (202530721) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 07:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 8, 2026, 11:16 AM
New[Sun Soft Inc] Re: IMPORTANT | Investigate Apple Pay “not set up” message during in-app checkout
##- Please type your reply above this line -## Your request (202530716) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 07:12 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 8, 2026, 11:12 AM
NewFwd: Updated Level Surge Designs & Project Guidelines
Steve, another update on CR Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Date: October 8, 2026 at 12:48:46 AM EDT To: David
David C <david@sunsoftny.com>
Oct 8, 2026, 9:11 AM
NewUrgent: Missing Purchases, Slow Loading & VIP Disputed $160 Uber Gift Card Purchase
Hi team, Please urgently investigate “My Purchases.” It’s not showing all purchases, including some eGift Cards, and takes a very long time to load. Please also trace the full user journey for the purchase below on our side. Tillo has already been infor
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 8, 2026, 8:17 AM
New[Live Training] Fraud Prevention Starter Kit: Build your anti-fraud shield (1 hour)
Hi Sunsoft, Lara here from the onboarding team. Outsmarting fraudsters and scaling your risk controls shouldn't slow your business down or create friction for legitimate users. Join us for an interactive live webinar where we’ll walk you thro
Sumsub Team <team@sumsub.com>
Oct 8, 2026, 8:17 AM
New[Sun Soft Inc] Re: ticket#50664934 - username: Midlifeadventures - ID: 001.000.001.051 - Internal Error on Card Payment / Purchase Limit Error
##- Please type your reply above this line -## Your request (202530714) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 04:11 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 8, 2026, 8:11 AM
New[Sun Soft Inc] Re: Ticket: 1232400278 – User: ConchitaAT – ID: 001.000.000.140 – BTEC Staking Failure
##- Please type your reply above this line -## Your request (202530719) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 04:10 EDT Hi, Kindly check the update belo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 8, 2026, 8:10 AM
New[Sun Soft Inc] Re: paypercut plugin
##- Please type your reply above this line -## Your request (202530701) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 03:37 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 8, 2026, 7:37 AM
New[Sun Soft Inc] Re: Partner-to-Customer Conversion – Lizaris V Seijo Marrero, ID 354861
##- Please type your reply above this line -## Your request (202530708) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 03:36 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 8, 2026, 7:36 AM
New[Sun Soft Inc] Re: Fwd: Pay & Go — Enable Canadian Banking Institutions in Plaid
##- Please type your reply above this line -## Your request (202530718) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 03:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 8, 2026, 7:07 AM
New[Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch
##- Please type your reply above this line -## Your request (202530650) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 03:06 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 8, 2026, 7:06 AM
New[Sun Soft Inc] Re: Recurring Subscription Setup – Eunice Melendez (Partner ID 885675)
##- Please type your reply above this line -## Your request (202530720) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 8, 2026, 02:38 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 8, 2026, 6:38 AM
NewThe secret's out: Noah Kahan is coming to Cloudflare Connect.
Step onto the field at Oracle Park. Full concert access included with your pass. Cloudflare Connect · San Francisco The secret's out: Noah Kahan is coming to Cloudflare Connect. Three days of building the future of the web. One unforgettable nig
Cloudflare <em@em1.cloudflare.com>
Oct 8, 2026, 3:59 AM
NewRecurring Subscription Setup – Eunice Melendez (Partner ID 885675)
Hi Team, Please create a recurring monthly subscription of $149.99 for the following partner: Name: Eunice Melendez Partner ID: 885675 Start Date: November 6, 2026 Recurring Amount: $149.99 per month Please confirm once the recurring subscript
Momentum Network <support@momentumnetwork.net>
Oct 8, 2026, 1:25 AM
NewCCC WORLDWIDE LIMITED’s people with significant control need to verify their identity
This is an official email to the company’s registered email address from Companies House. If you’re a third-party agent who has received this email on behalf of the company, please forward this message to the company directors. CCC WORLDWIDE LIMITED’s peo
Companies House Notifications <companies.house.notifications@notifications.service.gov.uk>
Oct 7, 2026, 11:36 PM
NewFwd: Level Surge – Feasibility Request
Additional input on CR Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Date: October 7, 2026 at 5:56:43 PM EDT To: David C <da
David C <david@sunsoftny.com>
Oct 7, 2026, 10:27 PM
NewTicket: 1232400278 – User: ConchitaAT – ID: 001.000.000.140 – BTEC Staking Failure
Hi Team, Please check the following case: * Username: ConchitaAT * Ticket Number: 1232400278 * ID: 001.000.000.140 * Issue Summary: The user is attempting to stake their remaining BTEC tokens at a 10% rate using their new wallet. Ho
Jose Genovese <jose.genovese@booster.eco>
Oct 7, 2026, 10:11 PM
New[Request received]
##- Please type your reply above this line -## Your request (202530718) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Oct 7, 2026, 9:04 PM
NewFwd: Pay & Go — Enable Canadian Banking Institutions in Plaid
Dear Team, Please find the email from the client below. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th
QAG <qag@sunsoftny.com>
Oct 7, 2026, 9:04 PM
NewFwd: Pay & Go — Enable Canadian Banking Institutions in Plaid
Dear Team, Please find the email from the client Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Pay & Go — Enable Canadian Banking Institutions in Plaid Date: October 7, 2026 at 16:45:34 EDT To: QAG Team
QAG <qag@sunsoftny.com>
Oct 7, 2026, 9:03 PM
NewRe: Pay & Go — Enable Canadian Banking Institutions in Plaid
Hello Matthew, Thank you for sharing the details and confirmation from Plaid. We have noted the required configuration change to include Canada in the country codes for Pay & Go. We will update the configuration accordingly, test the flow for Can
QAG <qag@sunsoftny.com>
Oct 7, 2026, 9:02 PM
NewPay & Go — Enable Canadian Banking Institutions in Plaid
Hi Team, Plaid has confirmed that our account is already provisioned for Canada. The issue is that our Link Token configuration is currently only requesting the US. Plaid confirmed that since August, our sessions have been using: country_codes: ["US"]
Matt Swanson <matthew.swanson@booster.eco>
Oct 7, 2026, 8:45 PM
NewUrgent Pre-Launch Corrections Required for the MAC Platform
Hi Development Team, We are preparing to launch the MAC platform worldwide. Before launch, the following issues must be corrected and fully regression-tested. I completed an end-to-end review using a live customer account connected to SmartCredit. T
Momentum Network <support@momentumnetwork.net>
Oct 7, 2026, 8:44 PM
NewYour ticket to best practices in ClickUp
Project management tips from expert Elliot Rossbach. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 7, 2026, 8:35 PM
NewThe silent client relationship killer
See how high-performing teams run client relationships in ClickUp. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 7, 2026, 8:31 PM
NewFwd: Level Surge – Feasibility Request (CR)
FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work
David C <david@sunsoftny.com>
Oct 7, 2026, 8:25 PM
NewRe: Our Ministree / Outlook Features and AI Questions
You’re very welcome Kim! Please reach out once you’ve identified the programs and our team will be happy to assist. Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.2
David C <david@sunsoftny.com>
Oct 7, 2026, 8:23 PM
NewRe: [Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch
Hi Team, There is an issue in MAC → Credit Optimization when submitting a client’s required documents. As shown in the attached screenshots, I selected both the client’s photo ID and proof of address (bill). Both files appear as “Ready,” and the sys
Momentum Network <support@momentumnetwork.net>
Oct 7, 2026, 8:18 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for sharing your feedback. We will review this and get back to you. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny
QAG <qag@sunsoftny.com>
Oct 7, 2026, 8:13 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for sharing your feedback. We will review this and get back to you. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny
QAG <qag@sunsoftny.com>
Oct 7, 2026, 8:12 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for sharing your feedback. We will review this and get back to you. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007
QAG <qag@sunsoftny.com>
Oct 7, 2026, 8:10 PM
NewRe: [Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records
Hi Team, Yes, please display a pop-up in the Customer Dashboard requiring existing Customers to review and electronically sign the documents applicable to their Customer membership. Customers must only be presented with Customer-specific documents.
Momentum Network <support@momentumnetwork.net>
Oct 7, 2026, 7:55 PM
NewRe: [Sun Soft Inc] Re: Abandoned Users Report – Partner Search Not Showing All Accounts
Membership Deletion Request – IDs 545368 and 215832 Hi Team, Please delete the following two memberships from the system: * Ricardo Montenegro Sarmiento — ID 545368 * Ivan F Mejia Flores — ID 215832 Please confirm once both deletion
Momentum Network <support@momentumnetwork.net>
Oct 7, 2026, 7:53 PM
NewRe: [Sun Soft Inc] Re: Partner-to-Customer Conversion – Lizaris V Seijo Marrero, ID 354861
Downline Placement Confirmation – Lizaris V Seijo Marrero, ID 354861 Hi Team, Regarding the conversion of Lizaris V Seijo Marrero’s account, ID 354861, from Partner to Customer, please apply the following placement: * Her direct Customers mus
Momentum Network <support@momentumnetwork.net>
Oct 7, 2026, 7:50 PM
NewRe: Our Ministree / Outlook Features and AI Questions
Thank you, this will be extremely helpful while we are getting things in order in preparation for launch day. We will definitely be in touch once we identify programs etc. Kim Sent from my iPhone On Oct 7, 2026, at 2:57 PM, David C <david@su
Kimberly Milo <merlinjaden@icloud.com>
Oct 7, 2026, 7:07 PM
NewRe: Our Ministree / Outlook Features and AI Questions
Hello Kim, You’re very welcome. Yes, we have had other clients with similar requirements. In areas where the functionality is handled through a third-party service, we generally recommend using established platforms that can be integrated with Sunso
David C <david@sunsoftny.com>
Oct 7, 2026, 6:57 PM
NewRE: [Sun Soft Inc] Re: URGENT - Network comm statistics
Hi, Thank you. The logic is correct so with that we are on the safe side! I attached you an Excel file which contains the data you provided (BPP-in), but also what the APP output in the same time period (APP-out) and a sheet called “Reconciliation”
laszlo@myconunity.com <laszlo@myconunity.com>
Oct 7, 2026, 6:50 PM
NewRe: Our Ministree / Outlook Features and AI Questions
Hello Kim, You’re very welcome. Yes, we have had other clients with similar requirements. In areas where the functionality is handled through a third-party service, we generally recommend using established platforms that can be integrated with Sunso
QAG <qag@sunsoftny.com>
Oct 7, 2026, 6:39 PM
NewRe: Our Ministree / Outlook Features and AI Questions
Hello Kim, You’re very welcome. Yes, we have had other clients with similar requirements. In areas where the functionality is handled through a third-party service, we generally recommend using established platforms that can be integrated with Sunso
QAG <qag@sunsoftny.com>
Oct 7, 2026, 6:36 PM
NewRe: [Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review
Hi team, Thanks for the update on the post purchase email, looks good. Regarding the Booster Companion Follow-up Email - Ana designed the landing page. Please implement it, you can find it on this zip file under “Companion Landing EN.html” Let m
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 7, 2026, 6:36 PM
NewRe: Follow-Up: Merchant Promo Codes Flow & Google Ads Access
Hi team, I’m reviewing the Merchant codes flow, it seems to be ok and is very easy to follow. Is there a way to track the Merchant Packs in our back office (Icon) so we can see how affiliates have use these and all the back-end information and visibi
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 7, 2026, 6:11 PM
NewRe: Booster Companion Mobile App
Hi team, Here is another recording from today. As you can see, the latency is good, she extra features get a little jammed, and once I updated and added myself a hat, it didn't appear and the avatars were slightly different. Can you please add mo
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 7, 2026, 6:11 PM
NewIMPORTANT | Investigate Apple Pay “not set up” message during in-app checkout
Hi team, Please check why users are seeing this message when trying to use Apple Pay in the app: “Apple Pay is not set up on this device. Please add a card in Wallet and try again.” Can you confirm whether this is related to the user’s Wallet setup or
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 7, 2026, 6:02 PM
NewFwd: Our Ministree / Outlook Features and AI Questions
Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work you
David C <david@sunsoftny.com>
Oct 7, 2026, 4:23 PM
NewRe: Booster Companion Mobile App
Hi team, I just recorded a video from a new android Galaxy S16, like you recommended. Here is the recording. * I logged in using google sing in (hazel.delfierro@gmail.com) I couldn't log in with any other of the testing accounts we used before
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 7, 2026, 4:19 PM
NewRe: [Sun Soft Inc] Re: ticket#1327257747 - username: Teknoman - ID: 011.000.000.044 - Missing Staking History Display & APY Text Inconsistency Report
Hi Team, Following this case, the user checked their Web3 portal after your update and is still seeing "No - Staking history" on their end. Screenshot: https://prnt.sc/VVKsf7xTKayE Could you please perform a deeper check on this account to see why the
Jose Genovese <jose.genovese@booster.eco>
Oct 7, 2026, 3:44 PM
NewRe: Booster Companion Mobile App
Hi team, Thanks for following up. We're finishing our thorough testing of the v54 internal testing version and will send our comments later today. Thank you, ________________________________ From: QAG <qag@sunsoftny.com> Sent: Wednesday, October 7,
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 7, 2026, 3:42 PM
NewFight fraud in real time, improve credit decisions & more
Check out 20+ product updates ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Plaid <info@email.plaid.com>
Oct 7, 2026, 3:08 PM
Newticket#50664934 - username: Midlifeadventures - ID: 001.000.001.051 - Internal Error on Card Payment / Purchase Limit Error
Hi Team, Could you please review and investigate an internal checkout error reported by a user? * Issue Description: During the card payment step via Stripe, the user receives the following system popup error message: "Purchase limit reached. P
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 7, 2026, 3:04 PM
NewYour ticket to best practices in ClickUp
Project management tips from expert Elliot Rossbach. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 7, 2026, 3:04 PM
New[Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch
##- Please type your reply above this line -## Your request (202530650) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 10:49 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 2:49 PM
New[Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review
##- Please type your reply above this line -## Your request (202530599) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 10:25 EDT Hi, Kindly check the updates b
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 2:25 PM
New[Sun Soft Inc] Re: URGENT - Network comm statistics
##- Please type your reply above this line -## Your request (202530703) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 10:15 EDT Hello Laszlo, Thank you for your
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 2:15 PM
NewRe: Booster Companion Mobile App
Hello Bric, We are following up on the v54 internal testing version shared on October 5. Could you please check the latest version and share your feedback with us? If everything is working as expected, kindly confirm so we can proceed with the next
QAG <qag@sunsoftny.com>
Oct 7, 2026, 12:48 PM
NewRe: Booster Companion Mobile App
Hello Bric, We are following up on the v54 internal testing version shared on October 5. Could you please check the latest version and share your feedback with us? If everything is working as expected, kindly confirm so we can proceed with the next
QAG <qag@sunsoftny.com>
Oct 7, 2026, 12:48 PM
NewRe: Booster Companion Mobile App
On Oct 5, 2026, at 06:32, QAG <qag@sunsoftny.com> wrote: Hello Bric, Thank you for your feedback. We have completed the changes, and the new version (v54) is now available on the internal track. Kindly check the latest version and shar
QAG <qag@sunsoftny.com>
Oct 7, 2026, 12:15 PM
NewRe: Our Ministree / Outlook Features and AI Questions
Hello Kim, Thank you for your email. Please find our answers below regarding the available features and how they work within the Sunsoft platform. Calendar & Event Management Sunsoft does not provide a native calendar similar to Microsoft Outl
QAG <qag@sunsoftny.com>
Oct 7, 2026, 11:35 AM
NewRe: Our Ministree / Outlook Features and AI Questions
Dear Anna, Please find the reply for client: Hello Kim, Thank you for your email. Please find our answers below regarding the available features and how they work within the Sunsoft platform. Calendar & Event Management Sunsoft does no
QAG <qag@sunsoftny.com>
Oct 7, 2026, 11:31 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530702) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 07:17 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 11:17 AM
New[Sun Soft Inc] Re: Ticket: 1590434125 – User: KevinTByrne – ID: 063.000.000.078 – Unable to stake BTEC tokens
##- Please type your reply above this line -## Your request (202530706) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 07:16 EDT Hi, Kindly check the updates r
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 11:16 AM
New[Sun Soft Inc] Re: Ticket: 1097431560 – User: TeeVee68 – ID: 061.000.000.066 – Zero crypto balance and missing active stakes
##- Please type your reply above this line -## Your request (202530705) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 07:16 EDT Hi, Kindly check the updates r
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 11:16 AM
New[Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records
##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 06:43 EDT Hi, Thank you for the confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 10:43 AM
New[Sun Soft Inc] Re: Abandoned Users Report – Partner Search Not Showing All Accounts
##- Please type your reply above this line -## Your request (202530711) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 05:37 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 9:37 AM
New[Sun Soft Inc] Re: Urgent Review Required — Manual Affiliate Creation Flow & Step 3 Submission Issue
##- Please type your reply above this line -## Your request (202530712) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 04:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 8:27 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc Thank you, it looks like it’s working properly now. We need to configure the final settings: - A maximum of 3 messages can be sent per day. - Make sure the admin emails are sent to the correct email addresses (
István Ringhoffer <ringi.teszt@gmail.com>
Oct 7, 2026, 8:26 AM
New[Sun Soft Inc] Re: Ticket: 1374354417 – User: henryervin – ID: 001.000.000.063 – BTEC tokens visibility issue after wallet upgrade
##- Please type your reply above this line -## Your request (202530704) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 04:04 EDT Hi, Kindly check the updates r
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 8:04 AM
NewRe: [Sun Soft Inc] Re: paypercut plugin
Hi @Support Team - Sun Soft Inc We should probably consider updating the PHP version, as this is not the first plugin that requires a newer version of PHP. Please test the PHP update on the staging site first. Üdvözlettel / Kind regards, Ringhoffer
István Ringhoffer <ringi.teszt@gmail.com>
Oct 7, 2026, 7:40 AM
New[Sun Soft Inc] Re: Ticket: 1008592038 – User: jerrodward – ID: 001.000.000.043 – Missing crypto balance after wallet setup
##- Please type your reply above this line -## Your request (202530707) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 03:38 EDT HI, Kindly check the updates r
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 7:38 AM
NewService Will Renew Soon - Your Company Formations
Hello Anoop Lal, The following service for CCC WORLDWIDE LIMITED is set to renew on 04/11/2026 Registered Office Address - London The total price to renew the service is: 34.80 Please note that no action is required and the amount shown abo
Your Company Formations <info@yourcompanyformations.co.uk>
Oct 7, 2026, 7:18 AM
New[Sun Soft Inc] Re: Partner-to-Customer Conversion – Lizaris V Seijo Marrero, ID 354861
##- Please type your reply above this line -## Your request (202530708) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 03:09 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 7:09 AM
New[Sun Soft Inc] Re: Investigate Membership Charge and 4&Free Eligibility – Frankie Valle
##- Please type your reply above this line -## Your request (202530709) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 03:06 EDT Hi, Thank you for the details.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 7:06 AM
New[Sun Soft Inc] Re: Request: Exclude FCM Discounts from Monthly Token Subscriptions
##- Please type your reply above this line -## Your request (202530710) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 02:02 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 6:02 AM
New[Sun Soft Inc] Re: New Current Crown Council Section in the Partner Back Office
##- Please type your reply above this line -## Your request (202530670) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 7, 2026, 01:21 EDT Hi, Thank you for the confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 7, 2026, 5:21 AM
NewUrgent Review Required — Manual Affiliate Creation Flow & Step 3 Submission Issue
Hi SunSoft Team, I reviewed the current manual account creation flow that you created for us and found several issues that need to be addressed before we can consider this functionality complete. There are also some important structural and security con
Matt Swanson <matthew.swanson@booster.eco>
Oct 7, 2026, 4:22 AM
NewAbandoned Users Report – Partner Search Not Showing All Accounts
Hi Team, I found an issue in the Abandoned Users report. When I select Partners under Membership Type and search for a specific Partner ID, the system is not displaying the partner I am looking for, even though the account exists in the system. For
Momentum Network <support@momentumnetwork.net>
Oct 7, 2026, 1:15 AM
NewRequest: Exclude FCM Discounts from Monthly Token Subscriptions
Hi, Please update the system so that FCM discounts are not applied to active monthly token subscriptions within the Product Suite. FCM discounts should only apply to eligible one-time purchases and should not reduce the price of recurring monthly token
Matt Swanson <matthew.swanson@booster.eco>
Oct 6, 2026, 9:10 PM
NewFive things to make with Grok Imagine
Headshots, product shots, posters, and more. Included with your plan. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Grok <updates@email.grok.com>
Oct 6, 2026, 9:10 PM
NewFwd: Our Ministree / Outlook Features and AI Questions
Steve, please get me a reply for this message. Thanks Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor,
David C <david@sunsoftny.com>
Oct 6, 2026, 8:25 PM
NewRe: [Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review
Hi team, Thanks for the updates, I can see the changes. Regarding the Post-purchase Welcome Email, here are a few comments: The "Explore the Booster Ecosystem" button looks good. A few items from the original request are still missing, and there
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 6, 2026, 8:18 PM
NewGrok 4.7, Team Bots & Transcribe 2.0
Plus speech-to-text that's twice as accurate, same price. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SpaceXAI <updates@email.api.x.ai>
Oct 6, 2026, 8:05 PM
NewFollow-Up: Merchant Promo Codes Flow & Google Ads Access
Hello Matthew and Team, We hope this email finds you well. This is a follow-up regarding the Merchant Promo Codes flow that we previously shared for your review. Merchant Promo Codes Flow: https://docs.google.com/document/d/1wq2rPeYZYDfbooeSPSRl
QAG <qag@sunsoftny.com>
Oct 6, 2026, 7:45 PM
NewFollow-Up: Merchant Promo Codes Flow & Google Ads Access
Hello Matthew and Team, We hope this email finds you well. This is a follow-up regarding the Merchant Promo Codes flow that we previously shared for your review. Merchant Promo Codes Flow: https://docs.google.com/document/d/1wq2rPeYZYDfbooeSPSRl
QAG <qag@sunsoftny.com>
Oct 6, 2026, 7:44 PM
NewFollow-Up: Merchant Promo Codes Flow & Google Ads Access
Hello Matthew and Team, We hope this email finds you well. This is a follow-up regarding the Merchant Promo Codes flow that we previously shared for your review. Merchant Promo Codes Flow: https://docs.google.com/document/d/1wq2rPeYZYDfbooeSPSRl
QAG <qag@sunsoftny.com>
Oct 6, 2026, 7:43 PM
NewInvestigate Membership Charge and 4&Free Eligibility – Frankie Valle
Hi Team, Please investigate the monthly membership charge processed for Partner Frankie Valle on September 26, 2026. He states that he had the four active direct memberships required to qualify for 4&Free that day and therefore believes his monthly fee
Momentum Network <support@momentumnetwork.net>
Oct 6, 2026, 7:29 PM
NewPartner-to-Customer Conversion – Lizaris V Seijo Marrero, ID 354861
Hi Team, Please convert Lizaris V Seijo Marrero’s account, ID 354861, from Partner to Customer and update her recurring subscription to $99.99 per month. Please ensure her next payment is processed at the updated amount and confirm once both changes
Momentum Network <support@momentumnetwork.net>
Oct 6, 2026, 7:18 PM
NewRe: [Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records
Confirmed El mar, 6 oct 2026 a la(s) 10:14 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 6, 2026, 7:05 PM
NewRe: [Sun Soft Inc] Re: New Current Crown Council Section in the Partner Back Office
Confirmed El mar, 6 oct 2026 a la(s) 9:40 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530670) has been updated. To add additional comments, reply to th
Momentum Network <support@momentumnetwork.net>
Oct 6, 2026, 6:56 PM
NewRE: [Sun Soft Inc] Re: URGENT - Network comm statistics
Thank you! With only a few euros difference (which I am going to filter out and let you know), this reflects what the APP sent out. So the issue, if any, must be deeper down the line. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head
laszlo@myconunity.com <laszlo@myconunity.com>
Oct 6, 2026, 6:04 PM
NewTicket: 1008592038 – User: jerrodward – ID: 001.000.000.043 – Missing crypto balance after wallet setup
Hi Team, Please check the following case: * Username: jerrodward * Ticket Number: 1008592038 * ID: 001.000.000.043 * Issue Summary: The user reports that after configuring their wallet, all of their crypto appears to be missing or z
Jose Genovese <jose.genovese@booster.eco>
Oct 6, 2026, 5:33 PM
NewTicket: 1590434125 – User: KevinTByrne – ID: 063.000.000.078 – Unable to stake BTEC tokens
Hi Team, Please check the following case: * Username: KevinTByrne * Ticket Number: 1590434125 * ID: 063.000.000.078 * Issue Summary: The user reports that they have been trying to stake their BTEC tokens for about 3 weeks without su
Jose Genovese <jose.genovese@booster.eco>
Oct 6, 2026, 5:22 PM
NewNew products from Plaid: Fall Release 2026
Meet the infrastructure for intelligent finance. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Plaid <info@email.plaid.com>
Oct 6, 2026, 4:59 PM
NewTicket: 1097431560 – User: TeeVee68 – ID: 061.000.000.066 – Zero crypto balance and missing active stakes
Hi Team, Please check the following case: * Username: TeeVee68 * Ticket Number: 1097431560 * ID: 061.000.000.066 * Issue Summary: The user reports that their crypto balance is displaying as 0 and there are no active stakes shown in
Jose Genovese <jose.genovese@booster.eco>
Oct 6, 2026, 4:51 PM
New[Sun Soft Inc] Re: AI Agent Identification – Update to “SAM”
##- Please type your reply above this line -## Your request (202530685) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 12:45 EDT Hello Matthew, The Merchant SAM
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 4:45 PM
NewTicket: 1374354417 – User: henryervin – ID: 001.000.000.063 – BTEC tokens visibility issue after wallet upgrade
Hi Team, Please check the following case: * Username: henryervin * Ticket Number: 1374354417 * ID: 001.000.000.063 * Issue Summary: Following a recent BTEC wallet upgrade, the user is unable to individually view their purchased and
Jose Genovese <jose.genovese@booster.eco>
Oct 6, 2026, 4:45 PM
New[Sun Soft Inc] Re: Important: This Email Supersedes the Previous One — Updated Rules and Conduct
##- Please type your reply above this line -## Your request (202530663) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 11:42 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 3:42 PM
New[Sun Soft Inc] Re: New Report Request: Annual Top 5 Producers, Recruiters, and Superstars
##- Please type your reply above this line -## Your request (202530648) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 11:38 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 3:39 PM
New[Sun Soft Inc] Re: Urgent Follow-Up: Updated Rules and Conduct Must Be Live Tomorrow
##- Please type your reply above this line -## Your request (202530698) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 11:29 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 3:29 PM
New[Sun Soft Inc] Re: Duplicate Chargeback Notifications Sent to Support
##- Please type your reply above this line -## Your request (202530693) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 10:54 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 2:54 PM
New[Sun Soft Inc] Re: URGENT - Network comm statistics
##- Please type your reply above this line -## Your request (202530703) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 10:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 2:34 PM
New[Sun Soft Inc] Re: Fix Required: Keep Users on the Payment Step After a Declined Transaction
##- Please type your reply above this line -## Your request (202530671) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 10:25 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 2:25 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530702) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 10:23 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 2:23 PM
New[Sun Soft Inc] Re: Urgent Priority: Enrollment IP Address and Customer Acceptance Records
##- Please type your reply above this line -## Your request (202530699) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 10:14 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 2:14 PM
New[Sun Soft Inc] Re: New Current Crown Council Section in the Partner Back Office
##- Please type your reply above this line -## Your request (202530670) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 09:39 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 1:40 PM
New[Sun Soft Inc] Re: Member request
##- Please type your reply above this line -## Your request (202530683) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 09:36 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 1:36 PM
NewRe: [Sun Soft Inc] Re: Member request
Thank you for your prompt response On 6.10.2026 08:25 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530683) has been updated. To add additional comments, reply to this email.
Saima Chaudhury - COO <saima.c@gng.community>
Oct 6, 2026, 1:26 PM
NewURGENT - Network comm statistics
Hi, PLEASE HANDLE THIS WITH THE UPMOST IMPORTANCE AND URGENCY! We still have serious concerns if the commissions are generated correctly (see below ticket thread) and we need to find out where the issue is happening, in the APP, or in BPP. So pleas
laszlo@myconunity.com <laszlo@myconunity.com>
Oct 6, 2026, 11:59 AM
New[Sun Soft Inc] Re: Correction Needed – September Company Promotions Report
##- Please type your reply above this line -## Your request (202530669) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 07:58 EDT Hi, Thank you for pointing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 11:58 AM
New[Sun Soft Inc] Re: Ticket: 1986563646 – User: davidnewman – ID: 001.000.000.029 – KYC Bypass search failure and status sync discrepancy
##- Please type your reply above this line -## Your request (202530697) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 07:57 EDT Hi, Kindly check the updates bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 11:57 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 07:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 11:55 AM
New[Sun Soft Inc] Re: KYC Upload Buttons Disappear and Back-Office Exemption Fails – Ticket 990340898
##- Please type your reply above this line -## Your request (202530696) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 07:50 EDT Hi, Kindly check the updates bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 11:50 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc This will be fine for now, and we can modify it later if necessary. However, if I select all users, everyone receives the internal notification, including users who have a different country set. Please check this. The
István Ringhoffer <ringi.teszt@gmail.com>
Oct 6, 2026, 11:47 AM
New[Sun Soft Inc] Re: Skyslope Canada
##- Please type your reply above this line -## Your request (202530614) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 07:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 11:16 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc It doesn’t look like it’s working on my end. On the English version of the website, all prices are displayed in HUF throughout. Staging20: Üdvözlettel / Kind regards, Ringhoffer István Support Team
István Ringhoffer <ringi.teszt@gmail.com>
Oct 6, 2026, 11:08 AM
New[Sun Soft Inc] Re: paypercut plugin
##- Please type your reply above this line -## Your request (202530701) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 06:45 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 10:45 AM
New[Sun Soft Inc] Re: ticket#128287735 - username: Aibooster - ID: 061.000.000.098 - Staking Contract Completion & Wallet Migration Request
##- Please type your reply above this line -## Your request (202530686) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 06:04 EDT Hi, Kindly check the update belo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 10:04 AM
New[Sun Soft Inc] Re: ticket#1597579309 - username: aubsal - ID: 044.000.000.059 - Gift Card Investigation Request - Unused Gift Cards Marked Redeemed & Missing Tesco Gi...
##- Please type your reply above this line -## Your request (202530691) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 05:56 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 9:56 AM
Newpaypercut plugin
Hi @Support Team - Sun Soft Inc Please install this plugin on the staging server: https://wordpress.org/plugins/paypercut-payments-for-woocommerce/ Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Oct 6, 2026, 9:44 AM
New[Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review
##- Please type your reply above this line -## Your request (202530599) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 04:29 EDT Hi, Kindly check the updates bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 8:29 AM
New[Sun Soft Inc] Re: Incorrect Payment Method Text and Merchant Invoice Display Issues – Ticket 396428219
##- Please type your reply above this line -## Your request (202530695) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 04:28 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 8:28 AM
New[Sun Soft Inc] Re: Member request
##- Please type your reply above this line -## Your request (202530683) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 03:25 EDT Hi, Kindly check the update belo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 7:25 AM
New[Sun Soft Inc] Re: Ticket: 6931290 – User: ease – ID: 061.000.000.286 – Missing Booster Wallet Balances & Uncompleted Merchant Transfer
##- Please type your reply above this line -## Your request (202530690) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 03:19 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 7:19 AM
New[Sun Soft Inc] Re: Ticket#682707907 - username: Corne - ID: 001.000.002.016 - Career Points Verification Request
##- Please type your reply above this line -## Your request (202530684) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 6:55 AM
NewRe: Required Account Access and Integration Details
Dear Steve, here the access request to Presta shop for this account: steve@sunsoftny.com sam@sunsoftapps.com Password for both: Starline2026! Access link: Starline Srl > AdminLogin (PrestaShop™) Thank you Warm Regards Valentina Colombo Ex
Valentina Colombo <valentina.colombo@starline-italia.com>
Oct 6, 2026, 6:44 AM
New[Sun Soft Inc] Re: Admin Report and Contact Visibility Control for Lifetime Rank Ambassador and Above
##- Please type your reply above this line -## Your request (202530647) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:35 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 6:35 AM
New[Sun Soft Inc] Re: Activate SAM in Live — Merchant Only
##- Please type your reply above this line -## Your request (202530649) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:34 EDT Hi, Thank you for testing and sh
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 6:34 AM
New[Sun Soft Inc] Re: International Wallet Transfer and Withdrawal Eligibility - Ticket Number 1862386083
##- Please type your reply above this line -## Your request (202530694) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:20 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 6:20 AM
New[Sun Soft Inc] Re: Ticket: 1075424822 – User: sambe1962 – ID: 001.000.005.700 – BTEC Staking Rate Discrepancy (10% vs 30% APY)
##- Please type your reply above this line -## Your request (202530687) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:16 EDT Hi, Kindly check the update belo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 6:16 AM
New[Sun Soft Inc] Re: AI Agent Identification – Update to “SAM”
##- Please type your reply above this line -## Your request (202530685) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:08 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 6:08 AM
New[Sun Soft Inc] Re: Ticket#1813830702 - username: alokanmargret1 - ID: 001.000.005.775 - APY Rate Verification Request - 30% Promotional APY
##- Please type your reply above this line -## Your request (202530692) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:03 EDT Hi, Kindly check the update belo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 6:03 AM
New[Sun Soft Inc] Re: Urgent: Restore Rejected Payments for Tomorrow’s Payroll — Yamilka Gonzalez, ID 146666
##- Please type your reply above this line -## Your request (202530700) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 02:00 EDT Hi, Thank you for the details.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 6:00 AM
New[Sun Soft Inc] Re: Home Screen and Supercharge Banner Updates
##- Please type your reply above this line -## Your request (202530688) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 6, 2026, 01:49 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 6, 2026, 5:49 AM
NewUrgent: Restore Rejected Payments for Tomorrow’s Payroll — Yamilka Gonzalez, ID 146666
Hello Team, Yamilka Gonzalez, Partner ID 146666, had incorrect bank account information, and all her deposits were rejected. She has therefore not received those commission payments. Her banking information has now been corrected. Please reconcile t
Momentum Network <support@momentumnetwork.net>
Oct 6, 2026, 12:55 AM
NewUrgent Priority: Enrollment IP Address and Customer Acceptance Records
Hello Team, This is an urgent, high-priority requirement. Every enrollment within Momentum Network, whether for a Customer or Partner, must capture and permanently retain the IP address used to complete the enrollment. For every Customer, the system
Momentum Network <support@momentumnetwork.net>
Oct 6, 2026, 12:20 AM
NewUrgent Follow-Up: Updated Rules and Conduct Must Be Live Tomorrow
Hello Team, Following up on request #202530663, I confirmed approval on October 3. Please prioritize deployment, as I need this update fully completed and active in production by tomorrow, October 6. To reiterate, all Momentum Partners, regardless o
Momentum Network <support@momentumnetwork.net>
Oct 6, 2026, 12:18 AM
NewTicket: 1986563646 – User: davidnewman – ID: 001.000.000.029 – KYC Bypass search failure and status sync discrepancy
Hi Team, Please check the following case: * Username: davidnewman * Ticket Number: 1986563646 * ID: 001.000.000.029 * Issue Summary: We are experiencing two issues with the KYC system for this account. First, searching for this user
Jose Genovese <jose.genovese@booster.eco>
Oct 5, 2026, 11:33 PM
NewKYC Upload Buttons Disappear and Back-Office Exemption Fails – Ticket 990340898
Hi Team, Please see the case below: Username: seven Member ID: 061.000.000.216 Support Ticket: 990340898 Issue: The member is unable to complete payout eligibility after uploading a passport for identity verification. Plaid was not used because the
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 5, 2026, 11:11 PM
NewIncorrect Payment Method Text and Merchant Invoice Display Issues – Ticket 396428219
Hi Team, Please investigate the following issues reported by Alexandra. Username: alexandra ID: 061.000.000.001 Ticket Number: 396428219 A $95 AUD cash sale was recorded in merchant back office 061.000.000.512 using “Paid to merchant” (page 2 of the
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 5, 2026, 10:57 PM
NewInternational Wallet Transfer and Withdrawal Eligibility - Ticket Number 1862386083
Hi Team, Could you please confirm how wallet-to-wallet transfers work between members in different countries? For example, if a member transfers funds from their Booster wallet to another member in the U.K., can the recipient withdraw those funds to the
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 5, 2026, 10:51 PM
NewThat's a wrap on our 16th Birthday Week!
The coolest launches inside + your last chance for $100 off Connect Cloudflare · 16th Birthday Week That's a wrap on our 16th Birthday Week! Thank you for celebrating 16 years with us! We spent the week shipping across the entire stack and knocki
Cloudflare <em@em1.cloudflare.com>
Oct 5, 2026, 9:06 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your answers. Please find our feedback below: 1. PayPal – We do not need separate developer access at this stage. We need access to your PayPal account so that we can create the required API credentials from the account
QAG <qag@sunsoftny.com>
Oct 5, 2026, 9:03 PM
NewYou're invited: How high-performing teams run client relationships
See how teams keep accounts, follow-ups, and delivery in one place. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 5, 2026, 8:30 PM
NewDuplicate Chargeback Notifications Sent to Support
Hello Team, The chargeback notification we requested is being sent twice to support@momentumnetwork.net when an account is placed in Chargeback status. Please correct this so that each chargeback notification sends one email to Support and one email
Momentum Network <support@momentumnetwork.net>
Oct 5, 2026, 8:17 PM
NewRe: [Sun Soft Inc] Re: Activate SAM in Live — Merchant Only
Hi team, Thank you for the activation. I have been testing today and it has been working ok; the latency is a little slow, can this get a little better? Also, Sam is still calling itself “your AI assistant”. Please update the AI assistant to introduce
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 5, 2026, 8:03 PM
NewRe: [Sun Soft Inc] Re: New Current Crown Council Section in the Partner Back Office
Crown Council Corrections and Login Credentials Hello Team, First, I was unable to log in using the username and password you provided. Please verify the credentials and send working login details so I can review the changes. Second, please corre
Momentum Network <support@momentumnetwork.net>
Oct 5, 2026, 8:00 PM
NewRe: [Sun Soft Inc] Re: Admin Report and Contact Visibility Control for Lifetime Rank Ambassador and Above
Hello Team, Please remove Ednaliz Cosme from the report shown in the attached screenshot, as her account status is Terminated and she should not appear in this report. Please confirm once the correction has been completed. Best regards, Raúl Gar
Momentum Network <support@momentumnetwork.net>
Oct 5, 2026, 7:55 PM
NewRe: [Sun Soft Inc] Re: New Report Request: Annual Top 5 Producers, Recruiters, and Superstars
Hello Team, The current Annual Top 5 Partners report is incorrect and needs to be revised. It currently shows only one appearance for each listed producer, which appears to reflect October only. The report must count appearances across the entire selec
Momentum Network <support@momentumnetwork.net>
Oct 5, 2026, 7:52 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your answers. Please find our feedback below: 1. PayPal – We do not need separate developer access at this stage. We need access to your PayPal account so that we can create the required API credentials from the account
QAG <qag@sunsoftny.com>
Oct 5, 2026, 7:43 PM
NewRe: [Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review
Hi team, Thanks for your quick response and updates. I’ve reviewed the file and added some comments, only on #8 and #20, is it possible to use the name of the referral or do we have to always use their username? I can see how using usernames can be
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 5, 2026, 6:06 PM
NewFw: There's an issue with your Booster Eco (iOS) submission.
Sent from my T-Mobile 5G Device Get Outlook for Android ________________________________ From: App Store Connect <no_reply@email.apple.com> Sent: Monday, 05 October 2026 02:41:17 To: Betty M <bettym@sunsoftny.com> Subject: There's an issue with
Betty M <bettym@sunsoftny.com>
Oct 5, 2026, 5:59 PM
NewTicket#1813830702 - username: alokanmargret1 - ID: 001.000.005.775 - APY Rate Verification Request - 30% Promotional APY
Hi Team, Kindly check the APY rate for the following user: * Issue: The user completed staking 149,659 BTEC, but the active stake is currently reflecting 10% APY instead of the 30% APY. * User Claim: The user states they received their tokens
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 5, 2026, 5:38 PM
New[Sun Soft Inc] Re: Companion App Testing and Store Submission Timeline
##- Please type your reply above this line -## Your request (202530689) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 13:34 EDT Hello Bric, As updated earlier,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 5:34 PM
Newticket#1597579309 - username: aubsal - ID: 044.000.000.059 - Gift Card Investigation Request - Unused Gift Cards Marked Redeemed & Missing Tesco Gift Card
Hi Team, Kindly assist with investigating the following user issue regarding Gift Card transactions: * Issue 1 (Unused/Redeemed Status): The user reported that their purchased eGift cards appear as redeemed, although they state they have not used
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 5, 2026, 5:29 PM
NewTicket: 6931290 – User: ease – ID: 061.000.000.286 – Missing Booster Wallet Balances & Uncompleted Merchant Transfer
Hi Team, Please check the following case: * Username: ease * Ticket Number: 6931290 * ID: Personal: 061.000.000.286 / Merchant: 061.000.000.536 * Issue Summary: The user reports that their Personal Booster Wallet shows a balance of
Jose Genovese <jose.genovese@booster.eco>
Oct 5, 2026, 5:23 PM
NewSee what rmclicksarts and 8 others shared
Catch up on Instagram rmclicksarts, mamitha_baiju and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these emails
Instagram <posts-recaps@mail.instagram.com>
Oct 5, 2026, 5:19 PM
NewCompanion App Testing and Store Submission Timeline
Hi Team, Could you please provide an update on the timeline for completing and submitting the Companion app? We’d specifically like to confirm: * The deadline for completing app testing * The target submission dates for the Apple App Store and
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 5, 2026, 5:19 PM
NewHome Screen and Supercharge Banner Updates
Hi Team, Please update the banner placement as follows: * Remove the “October Supercharge” banner from the home screen. * Keep the “October Supercharge” banner available in the Supercharge Promotions section on the left-side menu. * Remove
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 5, 2026, 5:01 PM
NewTicket: 1075424822 – User: sambe1962 – ID: 001.000.005.700 – BTEC Staking Rate Discrepancy (10% vs 30% APY)
Hi Team, Please check the following case: * Username: sambe1962 * Ticket Number: 1075424822 * ID: 001.000.005.700 * Issue Summary: The user reported that their tokens were staked at 10% APY instead of the 30% APY promotional rate. T
Jose Genovese <jose.genovese@booster.eco>
Oct 5, 2026, 5:01 PM
Newticket#128287735 - username: Aibooster - ID: 061.000.000.098 - Staking Contract Completion & Wallet Migration Request
Hi Team, Kindly review the following user request and contract details: * User: Aibooster * ID: 061.000.000.098 * Status: Awaiting migration * Issue/Request: The user's contract has reached completion and displays "Awaiting migratio
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 5, 2026, 5:00 PM
NewAI Agent Identification – Update to “SAM”
Hi Team, Could you please update the AI Agent so that it identifies itself as “SAM” when interacting with users? This is for Merchant SAM but in future should be for all 3 platforms. Currently, the AI refers to itself as an “AI Agent.” We would like the
Matt Swanson <matthew.swanson@booster.eco>
Oct 5, 2026, 4:57 PM
NewTicket#682707907 - username: Corne - ID: 001.000.002.016 - Career Points Verification Request
Hi Team, Kindly check the Career Points calculation for the following user request: * Issue: The user purchased a $500 Marketing Pack and received 500 CP instead of the updated 10X Career Points allocation (5,000 CP). * Request: Please review
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 5, 2026, 4:51 PM
NewTomorrow: 5 ClickUp features replacing your tech stack
Grab your spot. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 5, 2026, 4:31 PM
NewRe: [Sun Soft Inc] Re: Skyslope Canada
It looks like the sales are reporting but there are no transaction fees displayed. On Mon, Oct 5, 2026 at 2:35 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (20253
Chad Osborne <chad@callitclosed.com>
Oct 5, 2026, 4:25 PM
NewMember request
Hi Team Can you look into the following request from our Team leader in Japan: I am very sorry, but I accidentally placed the account in the wrong position. I intended to place 🆔 Miho4 at the bottom right of 🆔 Miko2116, but due to an error, i
Saima Chaudhury - COO <saima.c@gng.community>
Oct 5, 2026, 4:06 PM
NewRe: Some Updates
Much appreciated Thank you On 5.10.2026 01:53 PM, QAG wrote: Dear David, We have successfully completed the production changes scheduled for October 5 at the agreed time. The following updates are now live: * Direct Referral Bonus
Saima Chaudhury - COO <saima.c@gng.community>
Oct 5, 2026, 4:03 PM
New[Sun Soft Inc] Re: Fix Required: Customer-to-Partner Upgrade and Mobile Layout
##- Please type your reply above this line -## Your request (202530673) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 11:42 EDT Hi, Thank you for the details.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 3:42 PM
New[Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review
##- Please type your reply above this line -## Your request (202530599) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 11:16 EDT Hi, Kindly check the updates bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 3:16 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
##- Please type your reply above this line -## Your request (202530681) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 10:43 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 2:43 PM
New[Sun Soft Inc] Re: New Current Crown Council Section in the Partner Back Office
##- Please type your reply above this line -## Your request (202530670) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 10:19 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 2:19 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your answers. Please find our feedback below: 1. PayPal – We do not need separate developer access at this stage. We need access to your PayPal account so that we can create the required API credentials from the account
QAG <qag@sunsoftny.com>
Oct 5, 2026, 2:05 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on
QAG <qag@sunsoftny.com>
Oct 5, 2026, 2:04 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on
QAG <qag@sunsoftny.com>
Oct 5, 2026, 2:02 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on
QAG <qag@sunsoftny.com>
Oct 5, 2026, 1:59 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on
QAG <qag@sunsoftny.com>
Oct 5, 2026, 1:59 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on
QAG <qag@sunsoftny.com>
Oct 5, 2026, 1:51 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on
QAG <qag@sunsoftny.com>
Oct 5, 2026, 1:13 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your PayPal account login credentials, so that we can access your account and from there we will create the API keys and use that on
QAG <qag@sunsoftny.com>
Oct 5, 2026, 1:13 PM
NewRe: Required Account Access and Integration Details
Hello Luca, Thank you for your answers. Please find the feedback from us. 1. We don’t need that access, but we need your account login credentials. On Oct 3, 2026, at 06:40, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Dear Steve p
QAG <qag@sunsoftny.com>
Oct 5, 2026, 1:12 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
Hi @Support Team - Sun Soft Inc Unfortunately, it is still not working correctly. If my balance is HUF 499,500 and I receive HUF 1,500, the full amount should still be credited to my balance. I should receive a notification that I have reached the
István Ringhoffer <ringi.teszt@gmail.com>
Oct 5, 2026, 1:08 PM
NewRe: Some Updates
Dear David, We have successfully completed the production changes scheduled for October 5 at the agreed time. The following updates are now live: * Direct Referral Bonus reduced from 15% to 10%. * PNGVN9 Product added to the Back Offic
QAG <qag@sunsoftny.com>
Oct 5, 2026, 12:53 PM
NewRe: Some Updates
Dear David, We have successfully completed the production changes scheduled for October 5 at the agreed time. The following updates are now live: * Direct Referral Bonus reduced from 15% to 10%. * PNGVN9 Product added to the Back Offic
QAG <qag@sunsoftny.com>
Oct 5, 2026, 12:49 PM
NewRe: Some Updates
On Sep 29, 2026, at 09:22, Saima Chaudhury - COO <saima.c@gng.community> wrote: Hi team; Please see my responses in red below: On 29.9.2026 01:12 PM, QAG wrote: Hi Saima, Thank you for sharing the details. We have reviewed the re
QAG <qag@sunsoftny.com>
Oct 5, 2026, 12:48 PM
NewRe: Required Account Access and Integration Details
Hello Luca, On Oct 3, 2026, at 06:40, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Dear Steve please find below my comment: Hello Luca, To proceed with the integrations and setup, could you please provide access to the followin
QAG <qag@sunsoftny.com>
Oct 5, 2026, 12:42 PM
NewRe: Required Account Access and Integration Details
On Oct 1, 2026, at 15:09, QAG <qag@sunsoftny.com> wrote: Hello Luca, To proceed with the integrations and setup, could you please provide access to the following accounts/services for both of these email addresses: steve@sunsoftny.com sa
QAG <qag@sunsoftny.com>
Oct 5, 2026, 12:37 PM
New[Sun Soft Inc] Re: ticket#1563365368 - username: olurebiesther - ID: 032.000.000.081 - Zero BTEC Balance on Connected Smart Wallet
##- Please type your reply above this line -## Your request (202530633) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 08:22 EDT Hi, Kindly check the update for
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 12:22 PM
New[Sun Soft Inc] Re: Member deposited funds in wrong account.
##- Please type your reply above this line -## Your request (202530680) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 08:21 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 12:21 PM
New[Sun Soft Inc] Re: Enrollment Error: Validation Message Appears Despite Completed Consent
##- Please type your reply above this line -## Your request (202530672) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 07:37 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 11:37 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 07:35 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 11:35 AM
New[Sun Soft Inc] Re: Skyslope Canada
##- Please type your reply above this line -## Your request (202530614) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 07:35 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 11:35 AM
New[Sun Soft Inc] Re: ticket#1043596455 - username: Lael - ID: 001.000.001.767 - Account Audit & Profile Check
##- Please type your reply above this line -## Your request (202530657) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 07:24 EDT Hi, Kindly check the update for
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 11:24 AM
New[Sun Soft Inc] Re: ticket#501889963 - username: boosterworld - ID: 001.000.000.049 - Staking Error "Insufficient BTEC Balance"
##- Please type your reply above this line -## Your request (202530632) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 07:16 EDT Hi, Kindly check the update for
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 11:16 AM
NewRe: [Sun Soft Inc] Re: Skyslope Canada
Can you provide the staging server link and login info please? On Mon, Oct 5, 2026 at 10:47 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530614) has been upda
Chad Osborne <chad@callitclosed.com>
Oct 5, 2026, 11:13 AM
NewMember deposited funds in wrong account.
Please Transfer $500 from Merchant Account to Affiliate Account Hi! A member ID: 011.000.000.700 wanted to purchase a Marketing Pack, but accidentally deposited the 550 cad by credit card into their Merchant Account instead of their Affiliate Acco
Matt Ferk <Matt.Ferk@booster.eco>
Oct 5, 2026, 11:12 AM
New[Sun Soft Inc] Re: ticket#630903757 - username: poolofbethesdaministry64 - ID: 001.000.006.025 - Staking Error "Insufficient Balance"
##- Please type your reply above this line -## Your request (202530653) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 07:12 EDT Hi, Kindly check the update for
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 11:12 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc We cannot use an older version of the plugin, because the reason we kept installing newer versions was that there was always some issue with the previous version. Which version is installed on Staging20? Is it the same v
István Ringhoffer <ringi.teszt@gmail.com>
Oct 5, 2026, 11:07 AM
New[Sun Soft Inc] Re: ticket#1968539996 - username: paulmonie - ID: 001.000.006.130 - Wallet Syncing Issue
##- Please type your reply above this line -## Your request (202530635) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 06:51 EDT Hi, Kindly check the update for
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 10:51 AM
New[Sun Soft Inc] Re: Admin Report and Contact Visibility Control for Lifetime Rank Ambassador and Above
##- Please type your reply above this line -## Your request (202530647) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 06:50 EDT Hi, Thank you for confirming.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 10:50 AM
New[Sun Soft Inc] Re: Ticket#505420157 - username: Usanavygirl - ID: 001.000.001.760 - Honor Promotional Rate (30% APY)
##- Please type your reply above this line -## Your request (202530636) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 06:41 EDT Hi, Kindly check the update for
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 10:41 AM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for your feedback. We have completed the changes, and the new version (v54) is now available on the internal track. Kindly check the latest version and share your feedback with us. Thank you. Delivering with Excellence
QAG <qag@sunsoftny.com>
Oct 5, 2026, 10:32 AM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for your feedback. We have completed the changes, and the new version (v54) is now available on the internal track. Kindly check the latest version and share your feedback with us. Thank you. Delivering with Excellence
QAG <qag@sunsoftny.com>
Oct 5, 2026, 10:32 AM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for your feedback. Please check the new version v54 on the internal On Oct 2, 2026, at 12:26, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi team, Thanks for following up. Here are the answers to your questions. Mic
QAG <qag@sunsoftny.com>
Oct 5, 2026, 10:31 AM
New[Sun Soft Inc] Re: Required Sponsor Changes — Correction of Three Customer Accounts
##- Please type your reply above this line -## Your request (202530668) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 06:06 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 10:06 AM
New[Sun Soft Inc] Re: 39120 order
##- Please type your reply above this line -## Your request (202530677) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 06:05 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 10:05 AM
NewRe: [Sun Soft Inc] Re: 39120 order
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. okt. 5., H, 10:33): ##- Please type your reply above this line -## Your request (202530677) has bee
István Ringhoffer <ringi.teszt@gmail.com>
Oct 5, 2026, 9:20 AM
New[Sun Soft Inc] Re: 39120 order
##- Please type your reply above this line -## Your request (202530677) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 04:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 8:34 AM
New[Sun Soft Inc] Re: Ticket: 330491733 – User: stellomama1 – ID: 001.000.003.020 – BTEC Staking Balance Sync Error (30% APY Guaranteed)
##- Please type your reply above this line -## Your request (202530640) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 04:27 EDT Hi, Kindly check the update for
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 8:28 AM
New[Sun Soft Inc] Re: Ticket: 511454390 – User: gloireinfinie5 – ID: 001.000.007.043 – Unable to stake BTEC
##- Please type your reply above this line -## Your request (202530646) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 04:15 EDT Hi, Kindly check the update for
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 8:15 AM
New[Sun Soft Inc] Re: Ticket: 960592532 – User: TheRainMaker – ID: 001.000.000.040 – Cannot stake BTEC balance after merging Smart Wallet
##- Please type your reply above this line -## Your request (202530588) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 04:02 EDT Hi, Thank you for your confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 8:02 AM
New[Sun Soft Inc] Re: Remove Additional Card – Customer Adriana Pupo Viol (ID 437983)
##- Please type your reply above this line -## Your request (202530667) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 03:56 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 7:56 AM
New[Sun Soft Inc] Re: Confirmation – 6-Level Marketing Pack Special Production Launch October 5
##- Please type your reply above this line -## Your request (202530660) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 03:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 7:55 AM
New[Sun Soft Inc] Re: Skyslope Canada
##- Please type your reply above this line -## Your request (202530614) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 03:47 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 7:47 AM
New39120 order
Hi @Support Team - Sun Soft Inc The user cannot be found in the admin panel: https://naturalpetcaresystem.com/wp-admin/post.php?post=39120&action=edit https://bo.naturalpetcaresystem.com/admin/usermanager Üdvözlettel / Kind regards, Ringhoffe
István Ringhoffer <ringi.teszt@gmail.com>
Oct 5, 2026, 7:26 AM
New[Sun Soft Inc] Re: ticket#512077571 - username: dannytanda - ID: 001.000.007.556 - Purchase Within Promotional Window
##- Please type your reply above this line -## Your request (202530637) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 02:47 EDT Hi, Kindly check the updates for
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 6:47 AM
New[Sun Soft Inc] Re: New Report Request: Annual Top 5 Producers, Recruiters, and Superstars
##- Please type your reply above this line -## Your request (202530648) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 02:24 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 6:24 AM
New[Sun Soft Inc] Re: Incorrect Membership Count and Rank – Katherine Ramirez (ID 640042)
##- Please type your reply above this line -## Your request (202530674) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 5, 2026, 02:14 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 5, 2026, 6:14 AM
NewSummer deals at PNGVN 💰
Make the most of summer with PNGVN community summertime deals; shine brighter with silver and gold bundles. Let's go PNGVN's... View online version It's all in the numbers 🎉 Thank you for an amazing Super Sunday! 🎉 日本語訳は下記をご覧ください Dear Steve
PNGVN Family <news@gng.community>
Oct 5, 2026, 4:00 AM
NewIncorrect Membership Count and Rank – Katherine Ramirez (ID 640042)
Hi team, Please review and correct a membership-counting discrepancy affecting Katherine Ramirez, Partner ID 640042. She has only 11 active memberships in her network, which can be counted in Advanced Genealogy. However, the system has assigned her
Momentum Network <support@momentumnetwork.net>
Oct 4, 2026, 9:12 PM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: mika369 2. Email: suzumika102.0@gmail.com 3. New Rank: King Penguine 4. Date
GNG Community <noreply@gng.community>
Oct 4, 2026, 1:42 PM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: mika369 2. Email: suzumika102.0@gmail.com 3. New Rank: Royal Penguine 4. Dat
GNG Community <noreply@gng.community>
Oct 4, 2026, 1:42 PM
NewFix Required: Customer-to-Partner Upgrade and Mobile Layout
Hi team, Please correct the issues in the customer platform when a customer attempts to upgrade to Partner. 1. Payment and upgrade flow: The video shows “Please enter a valid credit card number” during the card-entry step, followed by “Failed to
Momentum Network <support@momentumnetwork.net>
Oct 4, 2026, 12:05 AM
NewEnrollment Error: Validation Message Appears Despite Completed Consent
Hi team, Please correct an issue on the final step of the enrollment links. Even after the user has selected the Terms & Conditions, Privacy Policy, and all other required consent boxes, and completed their electronic signature, the system still dis
Momentum Network <support@momentumnetwork.net>
Oct 4, 2026, 12:02 AM
NewFix Required: Keep Users on the Payment Step After a Declined Transaction
Hi team, Please update the payment decline behavior for both new partner and new customer enrollments. Currently, when a card is declined on the final step—where the user enters their card details and accepts the required agreements—the system sends
Momentum Network <support@momentumnetwork.net>
Oct 4, 2026, 12:00 AM
NewNew Current Crown Council Section in the Partner Back Office
Hi team, Please create a new section directly below Trainings in the partner back office, titled “Current Crown Council”, with the term displayed below the heading: September 1, 2026 – December 31, 2026. This section should follow the same visual st
Momentum Network <support@momentumnetwork.net>
Oct 3, 2026, 11:58 PM
NewCorrection Needed – September Company Promotions Report
Hi team, There is an error in Company Promotions in the September 2026 report. Waleska Nieves appears under Business Director, but she qualified in August, so she should not be listed among September’s promotions. Please correct this error and revie
Momentum Network <support@momentumnetwork.net>
Oct 3, 2026, 11:49 PM
NewRequired Sponsor Changes — Correction of Three Customer Accounts
Hello Team, As a result of a review conducted by the Compliance Department, we need the following sponsor changes to be completed in the system: 1. Jose Martinez — Customer ID: 190440 * Current sponsor: Juan Urbina — Partner ID: 995738
Momentum Network <support@momentumnetwork.net>
Oct 3, 2026, 11:35 PM
NewRe: [Sun Soft Inc] Re: Important: This Email Supersedes the Previous One — Updated Rules and Conduct
Confirmed El sáb, 3 oct 2026 a la(s) 11:58 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530663) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 3, 2026, 10:43 PM
NewRemove Additional Card – Customer Adriana Pupo Viol (ID 437983)
Hi Team, Please update the payment methods for Adriana Pupo Viol, Customer ID 437983, keeping only the card ending in 8935. Completely remove the other card from both her customer profile and the Customer Reactivation report. Please confirm once
Momentum Network <support@momentumnetwork.net>
Oct 3, 2026, 10:39 PM
NewRe: [Sun Soft Inc] Re: New Report Request: Annual Top 5 Producers, Recruiters, and Superstars
Confirmed El sáb, 3 oct 2026 a la(s) 9:36 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530648) has been updated. To add additional comments, reply to th
Momentum Network <support@momentumnetwork.net>
Oct 3, 2026, 10:26 PM
NewRe: [Sun Soft Inc] Re: Admin Report and Contact Visibility Control for Lifetime Rank Ambassador and Above
Confirmed El sáb, 3 oct 2026 a la(s) 11:29 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530647) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 3, 2026, 10:25 PM
NewRe: [Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch
Hi Team, Thank you for your response. You may use Kevin Velazquez’s account for the Partner testing account and the Customer account I previously provided for the Customer testing account. Please proceed with configuring both accounts and connecting
Momentum Network <support@momentumnetwork.net>
Oct 3, 2026, 10:23 PM
New[Sun Soft Inc] Re: Important: This Email Supersedes the Previous One — Updated Rules and Conduct
##- Please type your reply above this line -## Your request (202530663) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 11:58 EDT Hi, Thank you for the detailed r
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 3:58 PM
New[Sun Soft Inc] Re: Urgent Update Required — Revised Rules and Conduct and Mandatory Electronic Acceptance
##- Please type your reply above this line -## Your request (202530662) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 11:57 EDT Hi, Thank you for the detailed r
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 3:57 PM
New[Sun Soft Inc] Re: Marketing Pack Sales & Credit Tracking
##- Please type your reply above this line -## Your request (202530652) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 11:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 3:33 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 11:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 3:33 PM
New[Sun Soft Inc] Re: Admin Report and Contact Visibility Control for Lifetime Rank Ambassador and Above
##- Please type your reply above this line -## Your request (202530647) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 11:29 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 3:29 PM
New[Sun Soft Inc] Re: Ticket: 146879401 – User: Corne – ID: 001.000.002.016 – Web3 wallet misconfiguration and missing airdrop token reporting
##- Please type your reply above this line -## Your request (202530658) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 10:50 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 2:50 PM
New[Sun Soft Inc] Re: Ticket: 1908441278 – User: Kung – ID: 011.000.000.116 – Unable to stake $1,000 BTEC purchase due to smart wallet signing error
##- Please type your reply above this line -## Your request (202530659) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 10:28 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 2:29 PM
New[Sun Soft Inc] Re: Request to Delete Two Memberships from Netsoft
##- Please type your reply above this line -## Your request (202530619) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 09:52 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 1:52 PM
New[Sun Soft Inc] Re: ticket#1327257747 - username: Teknoman - ID: 011.000.000.044 - Missing Staking History Display & APY Text Inconsistency Report
##- Please type your reply above this line -## Your request (202530656) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 09:42 EDT Hi, Kindly check the updates bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 1:42 PM
New[Sun Soft Inc] Re: New Report Request: Annual Top 5 Producers, Recruiters, and Superstars
##- Please type your reply above this line -## Your request (202530648) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 09:36 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 1:36 PM
New[Sun Soft Inc] Re: Marketing Packs — Add Multiple Purchase Option
##- Please type your reply above this line -## Your request (202530634) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 09:31 EDT Hi, Kindly check the update belo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 1:31 PM
New[Sun Soft Inc] Re: Ticket: 1844625731 – User: chashiera – ID: 001.000.005.487 – BTEC staking error: insufficient balance
##- Please type your reply above this line -## Your request (202530643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 07:47 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 11:47 AM
New[Sun Soft Inc] Re: Activate SAM in Live — Merchant Only
##- Please type your reply above this line -## Your request (202530649) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 07:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 11:03 AM
New[Sun Soft Inc] Re: Ticket: 1837617209 – User: Dmccoy – ID: 001.000.001.507 – Unable to stake 24,750 BTEC due to pending wallet migration
##- Please type your reply above this line -## Your request (202530654) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 06:43 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 10:43 AM
New[Sun Soft Inc] Re: UX Update – Add “Marketing Packs” to Side Menu
##- Please type your reply above this line -## Your request (202530665) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 06:41 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 10:41 AM
NewRe: Required Account Access and Integration Details
Dear Steve please find below my comment: Hello Luca, To proceed with the integrations and setup, could you please provide access to the following accounts/services for both of these email addresses: steve@sunsoftny.com sam@sunsoftapps.com We
Luca Bianchi <luca.bianchi@starline-italia.com>
Oct 3, 2026, 10:41 AM
New[Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access
##- Please type your reply above this line -## Your request (202530572) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 06:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 10:09 AM
New[Sun Soft Inc] Re: Enrollment Center – More Visible Link Copy Confirmation
##- Please type your reply above this line -## Your request (202530620) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 04:52 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 8:52 AM
New[Sun Soft Inc] Re: URGENT – Super Charge Career Points Not Being Credited Correctly
##- Please type your reply above this line -## Your request (202530664) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 04:28 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 8:28 AM
New[Sun Soft Inc] Re: Request to Reinstate 30X Career Point Multiplier – Booster Brand Store
##- Please type your reply above this line -## Your request (202530661) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 04:12 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 8:12 AM
New[Sun Soft Inc] Re: Abandon Users Report – Partner/Customer Filters and Membership Deletion
##- Please type your reply above this line -## Your request (202530618) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 04:10 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 8:10 AM
New[Sun Soft Inc] Re: Ticket: 1895659388 – User: bihwincel – ID: 001.000.004.309 – Request to remove refunded Gift Card transaction from history
##- Please type your reply above this line -## Your request (202530631) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 04:02 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 8:02 AM
New[Sun Soft Inc] Re: ticket#1316064634 - username: wjmullen - ID: 001.000.000.154 - Career Points Allocation Discrepancy & Campaign Financing Display Issue
##- Please type your reply above this line -## Your request (202530655) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 03:54 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 7:54 AM
New[Sun Soft Inc] Re: Ticket: 919389377 – User: chashiera – ID: 001.000.005.487 – Sponsor change request
##- Please type your reply above this line -## Your request (202530644) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 03:34 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 7:34 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1138936864 – User: AndreaSun – ID: 061.000.000.534 – Merchant account closure & balance transfer to affiliate account
##- Please type your reply above this line -## Your request (202530642) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 03:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 7:32 AM
New[Sun Soft Inc] Re: Urgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch
##- Please type your reply above this line -## Your request (202530650) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 03:22 EDT Hi, Thank you for the detailed r
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 7:22 AM
New[Sun Soft Inc] Re: DavidDoty
##- Please type your reply above this line -## Your request (202530651) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 02:48 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 6:48 AM
New[Sun Soft Inc] Re: Ticket: 86213024 – User: shoginja – ID: 001.000.001.627 – Plaid Card Unlinking Missing Option in Pay and Go
##- Please type your reply above this line -## Your request (202530641) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 02:44 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 6:44 AM
New[Sun Soft Inc] Re: Netsoft Chargeback Notifications — Trigger, Recipients, and Design Update
##- Please type your reply above this line -## Your request (202530615) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 02:35 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 6:35 AM
New[Sun Soft Inc] Re: OpenAI pixel conversions
##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 02:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 6:34 AM
New[Sun Soft Inc] Re: Partner Enrollment – Remove Default Enrollment Type Selection
##- Please type your reply above this line -## Your request (202530621) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 01:29 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 5:29 AM
New[Sun Soft Inc] Re: Convention 2027 — Automatic Partner Back Office Pop-Up
##- Please type your reply above this line -## Your request (202530616) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 3, 2026, 01:19 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 3, 2026, 5:19 AM
NewFinal reminder: Super Sunday - Not To Be Missed!
We are showcasing a new look and feel presentation, a new product and all the updates from the company... View online version It's all in the numbers Super Sunday Not To Be Missed! Dear Steve, You are invited to attend a full community Super
PNGVN Family <news@gng.community>
Oct 3, 2026, 5:00 AM
NewUX Update – Add “Marketing Packs” to Side Menu
Hi Team, I’d like to request a small but important UX improvement for the Marketing Packs section. We already have the existing Marketing Packs page: Marketing Packs Page Currently, affiliates can access Marketing Packs through the “Explore More” CTA
Matt Swanson <matthew.swanson@booster.eco>
Oct 3, 2026, 4:32 AM
NewURGENT – Super Charge Career Points Not Being Credited Correctly
Hi Team, I need to flag an urgent issue with the Super Charge Career Points calculation that needs to be investigated and corrected as soon as possible. I've attached screenshots showing an affiliate who purchased the $500 Builder Marketing Pack. The Ma
Matt Swanson <matthew.swanson@booster.eco>
Oct 3, 2026, 4:24 AM
NewImportant: This Email Supersedes the Previous One — Updated Rules and Conduct
Hello Team, Please disregard the documents sent in my previous email and use only the files attached to this email, as these are the latest versions of the Momentum Network Rules and Conduct, including the most recent amendment. The files to impleme
Momentum Network <support@momentumnetwork.net>
Oct 3, 2026, 2:07 AM
NewUrgent Update Required — Revised Rules and Conduct and Mandatory Electronic Acceptance
Hello Team, We have officially revised the Momentum Network Rules and Conduct. Attached to this email are the updated documents in both languages: * Reglas y Conducta Momentum Network — Revised 2026 * Momentum Network Rules and Conduct — Re
Momentum Network <support@momentumnetwork.net>
Oct 3, 2026, 12:33 AM
NewRe: [Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review
Hi team, Thanks for sending the inventory. I’ve reviewed it and added some comments and mock ups to the file here. Please let me know if you have any questions. Also, I want to ask for the following trigger emails: 1. Post-purchase welcome ema
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 2, 2026, 8:49 PM
NewRe: Activate SAM in Live — Merchant Only
Hi Team, Following up on the SAM activation for the Merchant portal only. Please share an update and confirm once it is live and verified. Thank you. ________________________________ From: Bric Zaldivar Sent: Thursday, October 1, 2026 6:40 PM To: Su
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 2, 2026, 6:56 PM
NewRequest to Reinstate 30X Career Point Multiplier – Booster Brand Store
Hi , Please reinstate the 30X Career Point multiplier for all merchandise purchases made through the Booster Brand Store. We would like this multiplier to remain active until further notice. The logic should be: * Product: Booster Brand Store me
Matt Swanson <matthew.swanson@booster.eco>
Oct 2, 2026, 5:51 PM
NewConfirmation – 6-Level Marketing Pack Special Production Launch October 5
Hi David and team, I just want to clarify the final scope and confirm that this project is scheduled to be implemented in production on October 5. To be clear, we are reusing the same special that was already developed and implemented last month. We are
Matt Swanson <matthew.swanson@booster.eco>
Oct 2, 2026, 5:49 PM
NewRe: Reactivate Sept Special– 6-Level Career Point Depth Marketing Pack Special
FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work
David C <david@sunsoftny.com>
Oct 2, 2026, 5:38 PM
NewTicket: 1908441278 – User: Kung – ID: 011.000.000.116 – Unable to stake $1,000 BTEC purchase due to smart wallet signing error
Hi Team, Please check the following case: * Username: Kung * ID: 011.000.000.116 * Ticket Number: 1908441278 * Issue Summary: The user is unable to stake their recent $1,000 BTEC token purchase due to a recurring wallet signature er
Jose Genovese <jose.genovese@booster.eco>
Oct 2, 2026, 5:30 PM
NewTicket: 146879401 – User: Corne – ID: 001.000.002.016 – Web3 wallet misconfiguration and missing airdrop token reporting
Hi Team, Please check the following case: * Username: Corne * ID: 001.000.002.016 * Ticket Number: 146879401 * Issue Summary: The user is reporting two related account issues regarding her husband's profile. First, his Web3 account
Jose Genovese <jose.genovese@booster.eco>
Oct 2, 2026, 5:18 PM
NewRe: Booster Companion Mobile App
Hi team, Thanks for following up. Here are the answers to your questions. Microphone button unresponsive after login: * Logged in using Google. * It was just me, not multiple people on the same account. Volume rising and falling: *
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 2, 2026, 4:26 PM
Newticket#1043596455 - username: Lael - ID: 001.000.001.767 - Account Audit & Profile Check
Hi team, Please review an update regarding the user's account audit: * Correction on Staking: The user's active staking contract is on the 12-month (1 year) 30% APY lock program. * Main Issues To Resolve: * Profile / Wallet Mapping Ch
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 2, 2026, 4:05 PM
Newticket#1327257747 - username: Teknoman - ID: 011.000.000.044 - Missing Staking History Display & APY Text Inconsistency Report
Hi Team, Please review two issues reported by a user upon Web3 OTP login: * Issue 1 (Missing Staking History): User logged in via Web3 and verified OTP, but their Staking History displays 0 / No active stakes, despite having an active stake comple
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 2, 2026, 3:47 PM
Newticket#1316064634 - username: wjmullen - ID: 001.000.000.154 - Career Points Allocation Discrepancy & Campaign Financing Display Issue
Hi team, Please review a Career Points calculation and campaign status issue reported by a user: * Transaction Details: * Package Name: MARKETING PACK * Amount: $250.00 USD * Transaction ID: #258382045 * Date & Time
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 2, 2026, 3:45 PM
NewTicket: 1837617209 – User: Dmccoy – ID: 001.000.001.507 – Unable to stake 24,750 BTEC due to pending wallet migration
Hi Team, Please check the following case: * Username: Dmccoy * ID: 001.000.001.507 * Ticket Number: 1837617209 * Issue Summary: The user is unable to stake their 24,750 BTEC tokens because the system continuously redirects them back
Jose Genovese <jose.genovese@booster.eco>
Oct 2, 2026, 3:20 PM
Newticket#630903757 - username: poolofbethesdaministry64 - ID: 001.000.006.025 - Staking Error "Insufficient Balance"
Hi Team, Please review and assist with a balance synchronization error for a user attempting to stake: * Issue Description: The user is attempting to stake 184,093 BTEC tokens, but the platform consistently returns an "insufficient balance" error.
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 2, 2026, 3:20 PM
NewReactivate Sept Special– 6-Level Career Point Depth Marketing Pack Special
* Hi David, I wanted to send an amendment to my previous email because I think I have a much simpler and easier approach to accomplish what we’re looking for. Rather than building a new special from scratch, could we simply reactivate the special w
Matt Swanson <matthew.swanson@booster.eco>
Oct 2, 2026, 2:55 PM
NewMarketing Pack Sales & Credit Tracking
Hi Everyone, I’d like to check where we currently track Marketing Pack sales within the platform. Is there already a specific area in the admin/back office where we can view Marketing Pack purchases and sales? If so, please let me know where this inform
Matt Swanson <matthew.swanson@booster.eco>
Oct 2, 2026, 2:50 PM
NewDavidDoty
Good morning! Please change David Doty's account to FL6 as of October 1, 2026 and set his account back to automatically adjust his rank based on his FLQA's instead of the manual ranking. Thank you! Information About Brokers Services Consumer Pr
Ashley Sotomayor <ashley@callitclosed.com>
Oct 2, 2026, 1:54 PM
NewRe: Booster Companion Mobile App
Hello Bric and Team, Just following up on the email below regarding the additional details requested for the reported Companion App issues. Could you please share the requested information when you get a chance? These details will help our developme
QAG <qag@sunsoftny.com>
Oct 2, 2026, 12:33 PM
NewRE: [Sun Soft Inc] Re: OpenAI pixel conversions
Hi, In our case I don’t actually think, that email/ID are or even can be relevant, since we want to track LP visits, so they couldn’t be logged in, even if they wanted. Let’s leave it at that. Please move the implementation to the live server. Tha
laszlo@myconunity.com <laszlo@myconunity.com>
Oct 2, 2026, 12:32 PM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: xia 2. Email: iminyon555@gmail.com 3. New Rank: Royal Penguine 4. Date: 2nd
GNG Community <noreply@gng.community>
Oct 2, 2026, 8:53 AM
NewUrgent: Fully Connected MAC Customer and Partner Accounts Required Before Launch
Hi Team, We are very close to officially launching the MAC platform worldwide. Before providing final approval, I need access to two separate, complete, and fully functional accounts: 1. One active Customer account 2. One active Momentum Pa
Momentum Network <support@momentumnetwork.net>
Oct 2, 2026, 1:54 AM
NewActivate SAM in Live — Merchant Only
Hi Team, Please activate SAM in the live environment for the Merchant portal only. SAM should not be enabled for Affiliate, Shopper, Community, or any other portal. Please confirm once it is live and verified on Merchant. Thank you.
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 2, 2026, 12:40 AM
NewNew Report Request: Annual Top 5 Producers, Recruiters, and Superstars
Hello Team, Please create a new report in the Reports section of Netsoft Admin to identify the annual Top 5 partners in each of these categories: * Top 5 Producers of the Year * Top 5 Recruiters of the Year * Top 5 Superstars of th
Momentum Network <support@momentumnetwork.net>
Oct 2, 2026, 12:07 AM
NewYou're invited! Less switching, more doing
30 minutes, five features, zero fluff. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 1, 2026, 11:31 PM
New[Sun Soft Inc] Re: Remove Sept Super Charge in App
##- Please type your reply above this line -## Your request (202530629) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 16:32 EDT Hello Matthew and Team, Just a q
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 8:32 PM
NewTop downloads for September ✨
Steve, wonder what creative assets are shaping projects right now?
Envato Market <news@m.market.envato.com>
Oct 1, 2026, 8:05 PM
NewAdmin Report and Contact Visibility Control for Lifetime Rank Ambassador and Above
Hi Team, We need a new report in the Admin platform listing all partners with a Lifetime Rank of Ambassador or higher. Please add a control that allows our Admin team to enable or disable contact visibility individually for each eligible partner. Wh
Momentum Network <support@momentumnetwork.net>
Oct 1, 2026, 7:34 PM
NewRe: [Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access
Hi team, Thanks for your response. I can see the updated button on the Merchant dashboard chat, please make sure to update it also on the Affiliate side: Noted on the 4 digit code, and I will send the Legal documents as soon as I have them. I
Hazel Del Fierro <hazel.delfierro@booster.eco>
Oct 1, 2026, 7:16 PM
NewRequired Account Access and Integration Details
Hello Luca, To proceed with the integrations and setup, could you please provide access to the following accounts/services for both of these email addresses: steve@sunsoftny.com sam@sunsoftapps.com We require access to: 1. PayPal – Payment
QAG <qag@sunsoftny.com>
Oct 1, 2026, 7:09 PM
NewYou're invited! Less switching, more doing
30 minutes, five features, zero fluff. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Oct 1, 2026, 7:08 PM
NewTicket: 511454390 – User: gloireinfinie5 – ID: 001.000.007.043 – Unable to stake BTEC
Hi Team, Please check the following case: * Username: gloireinfinie5 * ID: 001.000.007.043 * Ticket Number: 511454390 * Issue Summary: The user is attempting to stake their tokens under the 30% staking option but encounters an issue
Jose Genovese <jose.genovese@booster.eco>
Oct 1, 2026, 6:54 PM
NewRe: [Sun Soft Inc] Re: Netsoft Chargeback Notifications — Trigger, Recipients, and Design Update
confirmed El jue, 1 oct 2026 a la(s) 11:14 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530615) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Oct 1, 2026, 6:43 PM
NewRe: [Sun Soft Inc] Re: Enrollment Center – More Visible Link Copy Confirmation
confirmed El jue, 1 oct 2026 a la(s) 9:25 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530620) has been updated. To add additional comments, reply to th
Momentum Network <support@momentumnetwork.net>
Oct 1, 2026, 6:43 PM
NewRe: [Sun Soft Inc] Re: Abandon Users Report – Partner/Customer Filters and Membership Deletion
confirmed El jue, 1 oct 2026 a la(s) 6:19 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530618) has been updated. To add additional comments, reply to th
Momentum Network <support@momentumnetwork.net>
Oct 1, 2026, 6:42 PM
NewRe: [Sun Soft Inc] Re: Convention 2027 — Automatic Partner Back Office Pop-Up
COnfirmed El jue, 1 oct 2026 a la(s) 5:41 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530616) has been updated. To add additional comments, reply to th
Momentum Network <support@momentumnetwork.net>
Oct 1, 2026, 6:41 PM
NewRe: [Sun Soft Inc] Re: Partner Enrollment – Remove Default Enrollment Type Selection
Confirmed El jue, 1 oct 2026 a la(s) 3:19 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530621) has been updated. To add additional comments, reply to th
Momentum Network <support@momentumnetwork.net>
Oct 1, 2026, 6:41 PM
NewRe: [Sun Soft Inc] Re: Request to Delete Two Memberships from Netsoft
Hi, Thank you for confirming that Rolando Blanco Santiago’s membership has been deleted. Yes, please proceed with the deletion of Raul Garcia’s membership (ID 964762). Please transfer all members directly under Raul so they become direct downlines o
Momentum Network <support@momentumnetwork.net>
Oct 1, 2026, 6:36 PM
NewTicket: 919389377 – User: chashiera – ID: 001.000.005.487 – Sponsor change request
Hi Team, Please check the following case: * Username: chashiera * ID: 001.000.005.487 * Ticket Number: 919389377 * Issue Summary: The user registered under an incorrect email address for her sponsor and is requesting an update to he
Jose Genovese <jose.genovese@booster.eco>
Oct 1, 2026, 5:50 PM
NewTicket: 1844625731 – User: chashiera – ID: 001.000.005.487 – BTEC staking error: insufficient balance
Hi Team, Please check the following case: * Username: chashiera * ID: 001.000.005.487 * Ticket Number: 1844625731 * Issue Summary: The user is attempting to stake their BTEC tokens but is unable to complete the process. The system b
Jose Genovese <jose.genovese@booster.eco>
Oct 1, 2026, 5:38 PM
NewRe: [Sun Soft Inc] Re: Ticket: 960592532 – User: TheRainMaker – ID: 001.000.000.040 – Cannot stake BTEC balance after merging Smart Wallet
Hi Team, Following up with this case. We received instructions regarding the account of TheRainMaker (ID: 001.000.000.040): 1. Do NOT burn the balance associated with dudleyraymond485 (ID: 001.000.005.299), as this account belongs to a member of h
Jose Genovese <jose.genovese@booster.eco>
Oct 1, 2026, 5:19 PM
NewRe: [Sun Soft Inc] Re: Ticket: 1138936864 – User: AndreaSun – ID: 061.000.000.534 – Merchant account closure & balance transfer to affiliate account
Hi Team, Following up this case. Please be advised that the user, Andrea, has explicitly confirmed and agreed to proceed with the full closure process. You have full authorization to: 1. Remove all associated merchant stores and their respective
Jose Genovese <jose.genovese@booster.eco>
Oct 1, 2026, 5:05 PM
NewMarketing Packs Checkout Update
Hi Dev Team, Please use the attached mockup to update the Marketing Packs checkout on desktop, the mobile app, and mobile browsers. https://prnt.sc/xNxy1MOtYXU_ The checkout should show the base CP, 10× Supercharge multiplier, and total CP for the sele
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 1, 2026, 4:50 PM
New[Sun Soft Inc] Re: OpenAI pixel conversions
##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 12:26 EDT Hi, Could you please log in to y
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 4:26 PM
New[Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access
##- Please type your reply above this line -## Your request (202530572) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 12:25 EDT HI, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 4:25 PM
New[Sun Soft Inc] Re: URGENT: Replace Marketing Pack Pricing Cards Immediately
##- Please type your reply above this line -## Your request (202530628) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 12:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 4:18 PM
NewTicket: 86213024 – User: shoginja – ID: 001.000.001.627 – Plaid Card Unlinking Missing Option in Pay and Go
Hi Team, Please check the following case: * Username: shoginja * ID: 001.000.001.627 * Ticket Number: 86213024 * Issue Summary: The user is unable to unlink their cards from Plaid on the Pay and Go section because there is no option
Jose Genovese <jose.genovese@booster.eco>
Oct 1, 2026, 4:17 PM
New[Sun Soft Inc] Re: Remove Sept Super Charge in App
##- Please type your reply above this line -## Your request (202530629) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 12:16 EDT Hi, Kindly check the update belo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 4:16 PM
NewTicket: 330491733 – User: stellomama1 – ID: 001.000.003.020 – BTEC Staking Balance Sync Error (30% APY Guaranteed)
Hi Team, Please check the following case: * Username: stellomama1 * ID: 001.000.003.020 * Ticket Number: 330491733 * Issue Summary: The user has been attempting to stake BTEC tokens for the past 3 weeks but is repeatedly blocked by
Jose Genovese <jose.genovese@booster.eco>
Oct 1, 2026, 4:11 PM
NewStore Update
Hello Matthew, We submitted the updated app yesterday, and it has been approved. We have also published the new version with the latest changes. It may take a few hours for the updated version to become visible on the Play Store. Kindly check again
QAG <qag@sunsoftny.com>
Oct 1, 2026, 4:06 PM
Newticket#512077571 - username: dannytanda - ID: 001.000.007.556 - Purchase Within Promotional Window
Hi Team, Please review and register a user eligibility request for 30% APY staking: * User Details: The user confirmed purchasing BTEC tokens prior to midnight on 09/30/2026 with the intent to stake at the 30% APY rate. * Request: * P
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 1, 2026, 3:34 PM
NewTicket#505420157 - username: Usanavygirl - ID: 001.000.001.760 - Honor Promotional Rate (30% APY)
Hi Team, Please review and assist with a staking failure reported by a user: * Issue Description: The user attempted to stake their BTEC tokens on 10/30/2026, but the platform prevented them from completing the transaction. * Requested Action
Jose Genovese <jose.genovese@booster.eco>
Oct 1, 2026, 3:32 PM
Newticket#1968539996 - username: paulmonie - ID: 001.000.006.130 - Wallet Syncing Issue
Hi Team, Please assist with a user experiencing a balance display/staking error: * Issue: The user updated their Smart Wallet address, but when clicking to stake, the platform returns an "insufficient BTEC" error despite having enough tokens. *
Jose Genovese <jose.genovese@booster.eco>
Oct 1, 2026, 3:28 PM
NewMarketing Packs — Add Multiple Purchase Option
Hello, Please update the Marketing Pack purchasing flow to allow affiliates to purchase more than one pack at a time. This functionality needs to be added to both the Booster.eco mobile app and the desktop browser version. The quantity selector should
Matt Swanson <matthew.swanson@booster.eco>
Oct 1, 2026, 3:27 PM
Newticket#1563365368 - username: olurebiesther - ID: 032.000.000.081 - Zero BTEC Balance on Connected Smart Wallet
Hi Team, Please review an updated staking balance issue with the attached user screenshots: * Connected Smart Wallet Address: 0x18035c26DfcC03CB4C482c88cFA1D8caa19F2508 * Issue: The user's Smart Wallet is connected, but the staking dashboard
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 1, 2026, 3:25 PM
Newticket#501889963 - username: boosterworld - ID: 001.000.000.049 - Staking Error "Insufficient BTEC Balance"
Hi Team, Please review and assist with a wallet synchronization error for user Ferdinand: * Issue Description: The user upgraded their Smart Wallet in September 2026, but when attempting to stake 25,000 BTEC tokens for 12 months, the platform disp
Caroline Alcantara <caroline.alcantara@booster.eco>
Oct 1, 2026, 3:22 PM
New[Sun Soft Inc] Re: Netsoft Chargeback Notifications — Trigger, Recipients, and Design Update
##- Please type your reply above this line -## Your request (202530615) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 11:14 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 3:15 PM
NewRe: [Sun Soft Inc] Re: URGENT: Replace Marketing Pack Pricing Cards Immediately
I see this now. Thank you. Please make sure this is implemented on mobile app and mobile browser as well ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, October 1, 2026 11:12
Matt Swanson <matthew.swanson@booster.eco>
Oct 1, 2026, 3:14 PM
New[Sun Soft Inc] Re: URGENT: Replace Marketing Pack Pricing Cards Immediately
##- Please type your reply above this line -## Your request (202530628) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 11:12 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 3:12 PM
NewTicket: 1895659388 – User: bihwincel – ID: 001.000.004.309 – Request to remove refunded Gift Card transaction from history
Hi Team, Please check the following case: * Username: bihwincel * ID: 001.000.004.309 * Ticket Number: 1895659388 * Issue Summary: A refund has been processed on our end for a $500.00 USD Tire Discounters Gift Card purchased on Sept
Jose Genovese <jose.genovese@booster.eco>
Oct 1, 2026, 3:01 PM
NewRemove Sept Super Charge in App
Hi, Please remove the September Super Charge from the Booster.eco app immediately. This promotion should no longer be available or displayed anywhere in the app. I also need a clear timeline for when the newest version of the Booster.eco app will have t
Matt Swanson <matthew.swanson@booster.eco>
Oct 1, 2026, 2:11 PM
NewRe: Booster Companion Mobile App
Hello Bric and Team, Thank you for sharing the videos and the additional details. Our development team has reviewed the reported issues, and we need a few additional details to help us reproduce and trace them accurately. For the microphone button b
QAG <qag@sunsoftny.com>
Oct 1, 2026, 1:57 PM
NewRe: Booster Companion Mobile App
Hello Bric, As per your request, we have unpublished the app so it is no longer publicly available for new users to download. Regarding the voice selection issue you reported, where the selected voice is not changing, this has already been updated.
QAG <qag@sunsoftny.com>
Oct 1, 2026, 1:53 PM
NewRe: Booster Companion Mobile App
Hello Bric, As per your request, we have unpublished the app so it is no longer publicly available for new users to download. Regarding the voice selection issue you reported, where the selected voice is not changing, this has already been updated.
QAG <qag@sunsoftny.com>
Oct 1, 2026, 1:51 PM
New[Sun Soft Inc] Re: Skyslope Canada
##- Please type your reply above this line -## Your request (202530614) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 09:46 EDT HI, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 1:46 PM
NewURGENT: Replace Marketing Pack Pricing Cards Immediately
Hi Team, Please replace the current Marketing Pack pricing cards immediately with the updated versions attached to this email. This is very important and needs to be completed as soon as possible. Please make sure the existing pricing cards are fully re
Matt Swanson <matthew.swanson@booster.eco>
Oct 1, 2026, 1:35 PM
New[Sun Soft Inc] Re: Enrollment Center – More Visible Link Copy Confirmation
##- Please type your reply above this line -## Your request (202530620) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 09:25 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 1:25 PM
New[Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access
##- Please type your reply above this line -## Your request (202530555) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 08:50 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 12:50 PM
NewRe: Booster Companion Mobile App
Hello Bric, As per your request, we have unpublished the app so it is no longer publicly available for new users to download. Meanwhile, could you please continue testing the version you already have through the internal testing track and share a co
QAG <qag@sunsoftny.com>
Oct 1, 2026, 11:59 AM
NewRe: Booster Companion Mobile App
Hello Bric, As per your request, we have unpublished the app so it is no longer publicly available for new users to download. Meanwhile, could you please continue testing the version you already have through the internal testing track and share a co
QAG <qag@sunsoftny.com>
Oct 1, 2026, 11:56 AM
New[Sun Soft Inc] Re: Urgent: Add the Upcoming Convention to the Partner Back Office Login
##- Please type your reply above this line -## Your request (202530603) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 06:22 EDT Hi, Thank you for confirming.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 10:22 AM
New[Sun Soft Inc] Re: Abandon Users Report – Partner/Customer Filters and Membership Deletion
##- Please type your reply above this line -## Your request (202530618) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 06:19 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 10:19 AM
NewRE: [Sun Soft Inc] Re: OpenAI pixel conversions
Hi, What “support team” do you mean? YOU are our support team 😊) Did you consult this URL? https://developers.openai.com/ads/supported-events Thank you, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development
laszlo@myconunity.com <laszlo@myconunity.com>
Oct 1, 2026, 10:13 AM
New[Sun Soft Inc] Re: Convention 2027 — Automatic Partner Back Office Pop-Up
##- Please type your reply above this line -## Your request (202530616) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 05:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 9:41 AM
New[Sun Soft Inc] Re: Ticket: 1103703416 – User: johnchomynfcm – ID: 011.000.000.003 – Career Points discrepancy between mobile and desktop Back Office
##- Please type your reply above this line -## Your request (202530610) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 04:38 EDT Hi, Kindly check the updates bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 8:38 AM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 04:31 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 8:31 AM
New[Sun Soft Inc] Re: Sponsor Change and Commission Transfer – Sonia Zacarías
##- Please type your reply above this line -## Your request (202530617) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 03:31 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 7:31 AM
New[Sun Soft Inc] Re: Ticket: 1617069017 – User: sambe1962 – ID: 001.000.005.701 – "Insufficient BTEC Balance" error during staking attempt
##- Please type your reply above this line -## Your request (202530595) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 03:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 7:27 AM
New[Sun Soft Inc] Re: Partner Enrollment – Remove Default Enrollment Type Selection
##- Please type your reply above this line -## Your request (202530621) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 03:19 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 7:19 AM
New[Sun Soft Inc] Re: Ticket: 1667394249 – User: alokanmargret1 – ID: 001.000.005.775 – Insufficient token balance error during BTEC staking
##- Please type your reply above this line -## Your request (202530625) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 02:56 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 6:56 AM
New[Sun Soft Inc] Re: Request for All Trigger Emails for Branding and Functionality Review
##- Please type your reply above this line -## Your request (202530599) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 02:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 6:56 AM
New[Sun Soft Inc] Re: Confirmation Required: September Supercharge Banner and APK Release
##- Please type your reply above this line -## Your request (202530606) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 02:27 EDT Hi, Thank you for sharing the Ma
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Oct 1, 2026, 6:27 AM
New[Sun Soft Inc] Re: Marketing Pack Hero Banners – App & Desktop Implementation
##- Please type your reply above this line -## Your request (202530623) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 02:26 EDT Hi, Thank you for sharing the Ma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 6:26 AM
NewCCC WORLDWIDE LIMITED: is your director’s address still public?
Address services CCC WORLDWIDE LIMITED: is your director’s address still public? Dear Anoop, CCC WORLDWIDE LIMITED uses our Registered Office Address, but your director’s service address is not with us. Unless you have set one elsewhere, Companie
Customer Service <info@yourcompanyformations.co.uk>
Oct 1, 2026, 6:22 AM
New[Sun Soft Inc] Re: Request to Delete Two Memberships from Netsoft
##- Please type your reply above this line -## Your request (202530619) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Oct 1, 2026, 02:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 6:14 AM
NewRe: Marketing Pack Hero Banners – App & Desktop Implementation
Hi David, Apologies for the confusion. The AI generated the wrong math in the previous version. Please disregard the calculations in the previous prompt and use the attached images as the correct Career Point of reference for the numbers, calculations,
Matt Swanson <matthew.swanson@booster.eco>
Oct 1, 2026, 3:16 AM
New[Sun Soft Inc] Re: EXTREMELY URGENT – Career Points Disappearing Before Month-End
##- Please type your reply above this line -## Your request (202530624) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 22:27 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Oct 1, 2026, 2:27 AM
NewRe: EXTREMELY URGENT – Career Points Disappearing Before Month-End
Subject: CRITICAL & IMMEDIATE – ALL CAREER POINTS HAVE DISAPPEARED AGAIN Team, What is going on? This is completely out of control. Once again, all Career Points have disappeared from the members’ back offices before the end of the month. I do
Matt Ferk <Matt.Ferk@booster.eco>
Oct 1, 2026, 12:53 AM
NewRe: Booster Companion Mobile App
Hi team, Quick clarification on the removal request: by "remove from the stores" we mean make it non-public so it can't be found or downloaded by the general public, not a full removal. It should remain available within the internal testing environment s
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 1, 2026, 12:44 AM
NewRe: Booster Companion Mobile App
Hi team, While we appreciate your effort pushing for release, please remove it from the Play Store and App Store for now. We want to keep focusing on the app since it still has several ongoing issues that need to be resolved and verified within the next
Bric Zaldivar <bric.zaldivar@booster.eco>
Oct 1, 2026, 12:41 AM
NewRe: Booster Companion Mobile App
Hi Team, We all tested the app together and ran into the following: 1. Microphone buttons unresponsive after login. Once everyone had logged into the session, the microphone icon (to start a voice conversation) didn't respond for anyone. It only st
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 30, 2026, 11:07 PM
NewTicket: 1667394249 – User: alokanmargret1 – ID: 001.000.005.775 – Insufficient token balance error during BTEC staking
Hi Team, Please check the following case: * Username: alokanmargret1 * ID: 001.000.005.775 * Ticket Number: 1667394249 * Issue Summary: The user reports holding 149,659.86 BTEC tokens but continuously receives an "insufficient token
Jose Genovese <jose.genovese@booster.eco>
Sep 30, 2026, 10:49 PM
NewEXTREMELY URGENT – Career Points Disappearing Before Month-End
Hi Team! This is extremely urgent. Every month, during the final hours of the month, we continue to experience serious problems with Career Points and Career calculations. We have already started receiving complaints again. The first one I rece
Matt Ferk <Matt.Ferk@booster.eco>
Sep 30, 2026, 10:48 PM
NewRe: [Sun Soft Inc] Re: Ticket: 1617069017 – User: sambe1962 – ID: 001.000.005.701 – "Insufficient BTEC Balance" error during staking attempt
Hi Team, Following up on the migration completed for this account, the user reports that they are still unable to stake their BTEC tokens. Their Booster Wallet fails to connect properly when initiating the staking process. * Requested Action: Plea
Jose Genovese <jose.genovese@booster.eco>
Sep 30, 2026, 10:40 PM
NewRe: Marketing Pack Hero Banners – App & Desktop Implementation
Here are the actual files if needed with needed size ________________________________ From: Matt Swanson <matthew.swanson@booster.eco> Sent: Wednesday, September 30, 2026 6:21 PM To: David C <david@sunsoftny.com>; QAG <qag@sunsoftny.com>; Support <s
Matt Swanson <matthew.swanson@booster.eco>
Sep 30, 2026, 10:24 PM
NewMarketing Pack Hero Banners – App & Desktop Implementation
Hi David, We have provided the finalized Marketing Pack hero banners for both the App and Desktop versions according to the required specifications. Please implement the banners as follows: * Desktop / Dashboard: 1000 × 250 px * App / Mobile
Matt Swanson <matthew.swanson@booster.eco>
Sep 30, 2026, 10:21 PM
NewRe: Booster Companion Mobile App
Hello Bric, The Companion App has already been published on the Google Play Store and is now available for all users to download. Regarding the voice selection issue, our team is actively working on the fix, and we will share an update once it is co
QAG <qag@sunsoftny.com>
Sep 30, 2026, 10:10 PM
NewRe: Booster Companion Mobile App
Hello Bric, The Companion App has already been published on the Google Play Store and is now available for all users to download. Regarding the voice selection issue, our team is actively working on the fix, and we will share an update once it is co
QAG <qag@sunsoftny.com>
Sep 30, 2026, 10:09 PM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
Also, please make sure the 10X Super Charge is implemented on the Marketing Packs. Right now, the packs only show the standard CP Earned amount. Directly below that, please add the Super Charged CP amount earned, with a yellow lightning bolt icon next to
Matt Swanson <matthew.swanson@booster.eco>
Sep 30, 2026, 10:06 PM
NewFwd: Urgent Update Required – Partner Enrollment Links and Joint Membership Flow
Hi Team, Please implement the following changes across all Momentum Network partner enrollment and referral links. I have attached the updated screen mockups showing the required design and flow. Please maintain the existing branding, colors, images, s
Momentum Network <support@momentumnetwork.net>
Sep 30, 2026, 9:45 PM
NewPartner Enrollment – Remove Default Enrollment Type Selection
Hi Team, In Step 2: Enrollment Type of the partner enrollment process, Business currently appears selected automatically, as shown in the attached screenshot. Please correct this so that neither Business nor Individual is selected by default. The ap
Momentum Network <support@momentumnetwork.net>
Sep 30, 2026, 9:43 PM
NewRe: Booster Companion Mobile App
Hi team, Thank you for the update and for moving forward with the release. Could you share a bit more detail on timing? Specifically: * When will this version be available on the Google Play Store for all users? * What's the ETA on the voice
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 30, 2026, 9:42 PM
NewEnrollment Center – More Visible Link Copy Confirmation
Hi Team, When a partner copies an enrollment link from their back office, the success notification currently appears very small on the right side and is easy to miss, as shown in the attached screenshot. Please replace it with a larger, compact pop-
Momentum Network <support@momentumnetwork.net>
Sep 30, 2026, 9:40 PM
NewRequest to Delete Two Memberships from Netsoft
Hi Team, Please completely delete the following two memberships from Netsoft: * ID 459910: Rolando — Last name: Blanco Santiago * ID 964762: Raul Garcia I have attached screenshots identifying both records. Both memberships are current
Momentum Network <support@momentumnetwork.net>
Sep 30, 2026, 9:39 PM
NewAbandon Users Report – Partner/Customer Filters and Membership Deletion
Hi Team, Please update the Abandon Users report shown in the attached screenshot with the following functionality: * Display all partner and customer memberships, regardless of their status. * Add a membership type filter with three optio
Momentum Network <support@momentumnetwork.net>
Sep 30, 2026, 9:35 PM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
Hello, Thank you for the latest update. I was able to receive and review what you were asking for regarding the Marketing Pack flow. I did notice a few things that I would like to clarify: 1. Marketing Funding Percentage In the video you provided, I n
Matt Swanson <matthew.swanson@booster.eco>
Sep 30, 2026, 9:20 PM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530586) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 16:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 8:38 PM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 16:28 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 8:29 PM
NewSponsor Change and Commission Transfer – Sonia Zacarías
Hi Team, Please update the sponsor for Sonia P. Zacarías (ID: 458239) so she becomes a direct partner of Rolando Blanco (ID: 895716). Additionally, please transfer to Rolando the commission assigned to Carlos Andrés and Lily Chaux for Sonia’s conver
Momentum Network <support@momentumnetwork.net>
Sep 30, 2026, 8:27 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for the detailed feedback and for sharing the test video. The major self-listening issue reported yesterday now appears to be resolved in this build. The remaining items are primarily related to the voice selection and the pron
QAG <qag@sunsoftny.com>
Sep 30, 2026, 8:19 PM
NewConvention 2027 — Automatic Partner Back Office Pop-Up
Hi Team, Please implement an automatic pop-up in the Momentum Network Partner Back Office using the attached approved design as the visual reference. Display and design * Show the pop-up automatically when a Partner logs into their Back Offic
Momentum Network <support@momentumnetwork.net>
Sep 30, 2026, 8:13 PM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 15:47 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 7:47 PM
NewNetsoft Chargeback Notifications — Trigger, Recipients, and Design Update
Hi Team, Please update the chargeback email notifications in Netsoft with the following requirements: 1. Notification trigger The Chargeback status is assigned manually. Whenever we manually change a Customer’s or Partner’s status to Chargeback i
Momentum Network <support@momentumnetwork.net>
Sep 30, 2026, 7:44 PM
New[Sun Soft Inc] Re: ICON — Manual Individual Account Creation
##- Please type your reply above this line -## Your request (202530569) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 15:23 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 7:23 PM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
Hey team, I wanted to check whether there's anything outstanding from our side ahead of the October 1st launch. We're also looking forward to hearing back from you on the open items. Thanks! Best, From: Matt Swanson <matthew.swanson@booster.eco
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 30, 2026, 7:20 PM
NewRe: [Sun Soft Inc] Re: Urgent: Add the Upcoming Convention to the Partner Back Office Login
Confirmed El mié, 30 sept 2026 a la(s) 9:26 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530603) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Sep 30, 2026, 6:58 PM
NewSkyslope Canada
I realized we have not connected our Canadian Skyslope account to Sunsoft so the system has not been processing revenue share for those closings in Canada. Here is the admin login for that account in Skyslope if you need it: cicadminca@callitclosed.com
Chad Osborne <chad@callitclosed.com>
Sep 30, 2026, 6:29 PM
NewConfirmation Statement (Annual Return Due) for CCC WORLDWIDE LIMITED
Dear Mr Anoop Lal, Re: Confirmation Statement for CCC WORLDWIDE LIMITED due by 17/11/2026 According to our records, the confirmation statement for CCC WORLDWIDE LIMITED is due to be filed within the next 48 days by 17/11/2026. If you require this
Your Company Formations <info@yourcompanyformations.co.uk>
Sep 30, 2026, 6:27 PM
New[Sun Soft Inc] Re: Ticket: 1694297006 – User: olurebiesther – ID: 032.000.000.081 – Smart Wallet migration mismatch error for BTEC staking
##- Please type your reply above this line -## Your request (202530613) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 14:02 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 6:02 PM
NewSee p_s_n__xx, dragon22yy and more in your feed
New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you d
p_s_n__xx on Instagram <follow-suggestions@mail.instagram.com>
Sep 30, 2026, 5:59 PM
NewRe: [Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access
Hi team, Thank you for your response and the updates. I went ahead and tested Sam and Matthew today, and we have some feedback: 1. Assistant name and avatar: The conversation avatar and the opening message both show "AI" instead of "Sam." Cou
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 30, 2026, 5:52 PM
New[Sun Soft Inc] Re: Ticket: 1779513761 – User: success – ID: 001.000.001.237 – Verification OTP email mismatch for BTEC staking process
##- Please type your reply above this line -## Your request (202530611) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 13:50 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 5:51 PM
New[Sun Soft Inc] Re: Wrong wallet address error during final step of BTEC staking process
##- Please type your reply above this line -## Your request (202530609) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 13:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 5:42 PM
NewTicket: 1694297006 – User: olurebiesther – ID: 032.000.000.081 – Smart Wallet migration mismatch error for BTEC staking
Hi Team, Please check the following case: * Username: olurebiesther * ID: 032.000.000.081 * Ticket Number: 1694297006 * Issue Summary: The user reported receiving a "Wrong Wallet Account Signed In" / "Wallet migration is not complet
Jose Genovese <jose.genovese@booster.eco>
Sep 30, 2026, 5:42 PM
New[Sun Soft Inc] Re: ticket#1691859998 - username: shoginja - ID: 001.000.001.627 - Missing BTEC Tokens Post-eWallet Swap
##- Please type your reply above this line -## Your request (202530608) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 13:20 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 5:20 PM
NewRe: Booster Companion Mobile App
Hi team, Thanks for setting up the internal testing track. I installed the app from the link and tested on my device. Video here: https://drive.google.com/file/d/1PjJKCol-yxylsczkGFaV1dCopKxMgxd5/edit During this session: * Self-listening did no
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 30, 2026, 4:57 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for sharing this with us. Our team has already been notified and is currently working on addressing the issue and resubmitting the application. We will keep you updated once the resubmission is completed. Thank you. D
QAG <qag@sunsoftny.com>
Sep 30, 2026, 4:20 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for sharing this, our team already notified about this and they are working toward t QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007
QAG <qag@sunsoftny.com>
Sep 30, 2026, 4:19 PM
NewFw: URGENT: Esther Gonga team | Booster Wallet migration checks and 30% APY protection
FYI ________________________________ From: Bric Zaldivar Sent: Wednesday, September 30, 2026 10:02 AM To: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Subject: URGENT: Esther Gonga team | Booster Wallet migration checks and 30% APY
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 30, 2026, 4:04 PM
NewRe: Booster Companion Mobile App
Hi team, Thanks for sending the app, we will test it now on the Google environment. Regarding the Apple Store, this is what we see there now: Is there anything we can do there? Should we be concern edabout this? Please let us know. Best,
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 30, 2026, 3:55 PM
NewTicket: 1779513761 – User: success – ID: 001.000.001.237 – Verification OTP email mismatch for BTEC staking process
Hi Team, Please check the following case: * Username: success * ID: 001.000.001.237 * Ticket Number: 1779513761 * Issue Summary: The user reported that while trying to complete the "Stake Now" process for BTEC tokens, the system sen
Jose Genovese <jose.genovese@booster.eco>
Sep 30, 2026, 3:54 PM
NewTicket: 1103703416 – User: johnchomynfcm – ID: 011.000.000.003 – Career Points discrepancy between mobile and desktop Back Office
Hi Team, Please check the following case: * Username: johnchomynfcm * ID: 011.000.000.003 * Ticket Number: 1103703416 * Issue Summary: The user reported a balance discrepancy in their Career Points (CP) when comparing views across d
Jose Genovese <jose.genovese@booster.eco>
Sep 30, 2026, 3:44 PM
NewWrong wallet address error during final step of BTEC staking process
Hi Team, Please check the following case: * Username: yvyinno2000 * ID: 001.000.005.571 * Ticket Number: 600983138 * Issue Summary: The user followed the standard procedure to stake their BTEC tokens, but upon reaching the final s
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 30, 2026, 3:41 PM
NewFwd: [Sun Soft Inc] Booster – October 1st Launch Checklist
Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work you
David C <david@sunsoftny.com>
Sep 30, 2026, 3:37 PM
Newticket#1691859998 - username: shoginja - ID: 001.000.001.627 - Missing BTEC Tokens Post-eWallet Swap
Hi Team, Please assist with an urgent eWallet Swap issue for a user who needs their BTEC tokens credited today to participate in the 30% APY staking before it expires: * Date of Transaction: September 25, 2026 * Transaction Details: eWallet D
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 30, 2026, 3:37 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for sharing the email addresses. Please follow the steps below on the mobile device you will be using for testing: 1. Uninstall the existing version of the app from your device. 2. Open the link below on the same d
QAG <qag@sunsoftny.com>
Sep 30, 2026, 3:02 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for sharing the email addresses. Please follow the steps below on the mobile device you will be using for testing: 1. Uninstall the existing version of the app from your device. 2. Open the link below on the same d
QAG <qag@sunsoftny.com>
Sep 30, 2026, 3:02 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for sharing the email addresses, please click the below link on the mobile you are going to test and accept the invite or join, and install the app. Before doing this QAG Team Delivery Support Group, O: 315 231 6666 E:
QAG <qag@sunsoftny.com>
Sep 30, 2026, 3:01 PM
NewRe: Booster Companion Mobile App
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 30, 2026, at 10:42, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Hi team, Please a
QAG <qag@sunsoftny.com>
Sep 30, 2026, 3:00 PM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
Hello Team, I want to clarify the intended structure because I believe some of the terminology may be causing confusion between Product, Campaign, and Ad. What I see in the current implementation is that you have created the ability for a user to fund i
Matt Swanson <matthew.swanson@booster.eco>
Sep 30, 2026, 2:57 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 10:47 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 2:47 PM
NewRe: [Sun Soft Inc] Re: ICON — Manual Individual Account Creation
Thx ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Monday, September 28, 2026 12:07 PM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.com>; QAG Team - Sun Soft In
Matt Swanson <matthew.swanson@booster.eco>
Sep 30, 2026, 2:47 PM
NewRe: Booster Companion Mobile App
Hi team, Please also add hazel.delfierro@gmail.com and zaldivar.bric@gmail.com. Best, From: Matt Swanson <matthew.swanson@booster.eco> Date: Wednesday, September 30, 2026 at 9:38 AM To: QAG <qag@sunsoftny.com>; Bric Zaldivar <bric.zaldivar@booste
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 30, 2026, 2:42 PM
NewRe: Booster Companion Mobile App
Hello Bric and Team, Thank you for following up. Please add the following email address to the Google Play internal testing list: Email Address: mattferk1@gmail.com We also previously sent the invitations needed to provide access to manage the account
Matt Swanson <matthew.swanson@booster.eco>
Sep 30, 2026, 2:38 PM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 10:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 2:34 PM
New[Sun Soft Inc] Re: New SKU - Canada dues
##- Please type your reply above this line -## Your request (202530600) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 10:30 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 2:30 PM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
Hi team, Thanks for your response. I confirm that both purchases were successful: the Merchant Pack and the Marketing Pack. Please go ahead and submit the app to the store and keep us updated on timing: when it is submitted, when it's available, if the
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 30, 2026, 2:29 PM
New[Sun Soft Inc] Re: SAM for Merchants — Multi-Language Support & October 1 Launch
##- Please type your reply above this line -## Your request (202530568) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:54 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 1:55 PM
NewRe: [Sun Soft Inc] Re: New SKU - Canada dues
Thank you for creating the new SKU. Can you make sure it’s active with the Canadian agents starting for October? And to answer your question for registration page, it’s a yes. Please update it to the new price. Thank you! Information About Brok
Ashley Sotomayor <ashley@callitclosed.com>
Sep 30, 2026, 1:52 PM
New[Sun Soft Inc] Re: Co Sponsorship
##- Please type your reply above this line -## Your request (202530605) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 1:39 PM
New[Sun Soft Inc] Re: Ticket: 1421252242 – User: DrNicole – ID: 001.000.000.708 – Zero balance and inability to stake BTEC tokens after wallet update
##- Please type your reply above this line -## Your request (202530592) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 1:33 PM
NewRe: Booster Companion Mobile App
Hello Bric and Team, Just following up on the email below. Could you please share the email addresses associated with your Google Play accounts when you get a chance? We need to add them to the internal testing list so you can access and install the
QAG <qag@sunsoftny.com>
Sep 30, 2026, 1:32 PM
New[Sun Soft Inc] Re: Ticket: 853266031 – User: RSMC – ID: 001.000.001.711 – Unable to stake remaining BTEC tokens due to insufficient balance error after wallet update
##- Please type your reply above this line -## Your request (202530591) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 1:32 PM
New[Sun Soft Inc] Re: Premier Associates
##- Please type your reply above this line -## Your request (202530604) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 1:27 PM
New[Sun Soft Inc] Re: Urgent: Add the Upcoming Convention to the Partner Back Office Login
##- Please type your reply above this line -## Your request (202530603) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:26 EDT Hi, The upcoming Momentum Conve
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 1:26 PM
New[Sun Soft Inc] Re: Ticket: 1782562888 – User: komlaamouzou – ID: 001.000.006.437 – Zero balance after 2 business days and inability to stake BTEC tokens before deadline
##- Please type your reply above this line -## Your request (202530594) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 09:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 1:09 PM
NewRe: Booster Companion Mobile App
Hello Bric and Team, Could you please share the email addresses associated with your Google Play accounts? We need to add them to our internal testing list so that we can provide access to the Google Play internal testing version of the app. Once
QAG <qag@sunsoftny.com>
Sep 30, 2026, 12:34 PM
NewRe: Booster Companion Mobile App
Hello Bric and Team, Can you please share your Google Play Email? We need to add you in the internal list so that we can give your a Google play internal testing app and you can access that. Thank You. Delivering with Excellence, Steve Lee
QAG <qag@sunsoftny.com>
Sep 30, 2026, 12:33 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc Now I’m confused. The website’s language detection is supposed to work based on the user’s IP address, and it has been working this way for a long time. So, if I want to send a message to a user, which one does the sy
István Ringhoffer <ringi.teszt@gmail.com>
Sep 30, 2026, 12:20 PM
NewRe: Booster Companion Mobile App
Hello Bric and Team, Could you please use the link below to join the internal testing, install the app, and test it on your devices? https://play.google.com/apps/internaltest/4701721457255363053 Kindly test the app and share your feedback with us
QAG <qag@sunsoftny.com>
Sep 30, 2026, 11:54 AM
NewRe: Booster Companion Mobile App
Hello Bric and Team, Could you please use the link below to join the internal testing, install the app, and test it on your devices? https://play.google.com/apps/internaltest/4701721457255363053 Kindly test the app and share your feedback with us
QAG <qag@sunsoftny.com>
Sep 30, 2026, 11:53 AM
NewRe: Booster Companion Mobile App
Hello Bric and Team, Can you please click the below link and join internal testing and install the app and give your feedback? Link: https://play.google.com/apps/internaltest/4701721457255363053 Thank you. Delivering with Excellence, Stev
QAG <qag@sunsoftny.com>
Sep 30, 2026, 11:52 AM
NewRe: Booster Companion Mobile App
Hello Bric and Team, Can you please click the below link and join On Sep 29, 2026, at 20:49, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi team, Thanks for the clarification. I retested the Expert conversation with Nomi in a quiet enviro
QAG <qag@sunsoftny.com>
Sep 30, 2026, 11:49 AM
NewRe: Booster Companion Mobile App
Hello Bric and Team, We have On Sep 29, 2026, at 20:49, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi team, Thanks for the clarification. I retested the Expert conversation with Nomi in a quiet environment as you suggested, and the issue
QAG <qag@sunsoftny.com>
Sep 30, 2026, 11:48 AM
New[Sun Soft Inc] Re: Ticket: 868290882 – User: fergusta – ID: 001.000.003.332 – Zero balance and insufficient funds error on staking after migration period
##- Please type your reply above this line -## Your request (202530593) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 07:46 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 11:46 AM
New[Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access
##- Please type your reply above this line -## Your request (202530555) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 07:45 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 11:45 AM
NewRe: Booster Companion Mobile App
Hello Bric and Team, On Sep 29, 2026, at 20:49, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi team, Thanks for the clarification. I retested the Expert conversation with Nomi in a quiet environment as you suggested, and the issue did no
QAG <qag@sunsoftny.com>
Sep 30, 2026, 11:34 AM
NewRe: Booster Companion Mobile App
On Sep 29, 2026, at 20:49, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi team, Thanks for the clarification. I retested the Expert conversation with Nomi in a quiet environment as you suggested, and the issue did not repeat during th
QAG <qag@sunsoftny.com>
Sep 30, 2026, 11:33 AM
New[Sun Soft Inc] Re: Ticket: 730899741 – User: Aquathyst7 – ID: 001.000.001.642 – Credit card connection failure via Plaid in Pay & Go section
##- Please type your reply above this line -## Your request (202530597) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 07:15 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 11:15 AM
New[Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access
##- Please type your reply above this line -## Your request (202530572) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 05:56 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 9:56 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc I received the response that the issue is not with the plugin, but that the website is full of bugs: "Hello István Ringhoffer, Thanks for your patience. After checking carefully, we found that the issue isn't ca
István Ringhoffer <ringi.teszt@gmail.com>
Sep 30, 2026, 8:38 AM
NewExplore our latest 3D icons and animations
Ready-to-use assets that make your designs stand out Updates specially for you! ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
IconScout <mail@iconscout.com>
Sep 30, 2026, 8:01 AM
New[Sun Soft Inc] Re: Ticket: 1147738835 – User: Paola – ID: 001.000.000.197 – BTEC token staking failure
##- Please type your reply above this line -## Your request (202530601) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 03:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 7:55 AM
New[Sun Soft Inc] Re: Ticket: 1617069017 – User: sambe1962 – ID: 001.000.005.701 – "Insufficient BTEC Balance" error during staking attempt
##- Please type your reply above this line -## Your request (202530595) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 03:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 7:33 AM
New[Sun Soft Inc] Re: October Token Campaigns
##- Please type your reply above this line -## Your request (202530590) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 03:22 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 7:22 AM
NewRe: [Sun Soft Inc] Re: October Token Campaigns
thank you On 30.9.2026 07:19 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530590) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft In
Saima Chaudhury - COO <saima.c@gng.community>
Sep 30, 2026, 7:13 AM
NewCo Sponsorship
We need to build out the flow of revenue share commissions for co-sponsors. For example, 1. Elite Associate John sponsors Elite Associate Matt. Matt sponsors Elite Associates Jane and Susan. Jane and Susan co-sponsor Elite Associate Robert. When Robert
Chad Osborne <chad@callitclosed.com>
Sep 30, 2026, 7:12 AM
NewPremier Associates
We need to create a new revenue share flow for the Premier Associates, based on the new SKU just added. Any agent who is designated as a Premier Associate, paying $49/mo instead of the usual $99/mo, is only eligible to receive 50% of the revenue share gen
Chad Osborne <chad@callitclosed.com>
Sep 30, 2026, 7:04 AM
NewRe: [Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access
Hi Team, Following up on Roseline’s case under ticket 202530555. Roseline has confirmed that she was able to stake her tokens. Thank you for resolving that portion of the issue. However, she has now reported additional discrepancies that require urgent
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 30, 2026, 6:56 AM
New[Sun Soft Inc] Re: New SKU - Canada dues
##- Please type your reply above this line -## Your request (202530600) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 6:55 AM
NewUrgent Follow-up - Re: Ticket: 868290882 – User: fergusta – ID: 001.000.003.332 – Zero balance and insufficient funds error on staking after migration period
Hi Sunsoft Team, We are urgently following up on the unresolved staking case below. The user contacted us again today, September 30, confirming that the issue remains unresolved. Username: fergusta User: Fergus Akwar User ID: 001.000.003.332 Ticket N
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 30, 2026, 6:52 AM
New[Sun Soft Inc] Re: Ticket: 1272276829 – User: TheRainMaker – ID: 001.000.000.040 – Error with code lines during BTEC staking and Smart Wallet access issue
##- Please type your reply above this line -## Your request (202530602) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:46 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 6:46 AM
New[Sun Soft Inc] Re: Ticket: 1223143926 – User: JohnFong – ID: 011.000.000.015 – Web3 wallet address mismatch and missing staked tokens history
##- Please type your reply above this line -## Your request (202530577) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:45 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 6:45 AM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530586) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:44 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 6:45 AM
New[Sun Soft Inc] Re: TX Brokers
##- Please type your reply above this line -## Your request (202530596) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 6:36 AM
New[Sun Soft Inc] Re: New SKU
##- Please type your reply above this line -## Your request (202530598) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 6:34 AM
New[Sun Soft Inc] Re: October Token Campaigns
##- Please type your reply above this line -## Your request (202530590) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 6:19 AM
New[Sun Soft Inc] Re: OpenAI pixel conversions
##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 30, 2026, 02:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 30, 2026, 6:18 AM
NewUrgent: Add the Upcoming Convention to the Partner Back Office Login
Hi team, Please implement the upcoming convention section on the Momentum Network Partner Back Office login page as soon as possible, following the visual design I’m sharing. The section must include: * The convention flyer displayed prominen
Momentum Network <support@momentumnetwork.net>
Sep 30, 2026, 4:14 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yuka01 2. Email: 0113yuka0113yuk.a@gmail.com 3. New Rank: King Penguine 4. D
GNG Community <noreply@gng.community>
Sep 30, 2026, 3:47 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yuka01 2. Email: 0113yuka0113yuk.a@gmail.com 3. New Rank: Royal Penguine 4.
GNG Community <noreply@gng.community>
Sep 30, 2026, 3:47 AM
NewRe: Booster Companion Mobile App
Hi team, Thanks for the clarification. I retested the Expert conversation with Nomi in a quiet environment as you suggested, and the issue did not repeat during that session. Our best guess right now is that it may be intermittent, or that the standard
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 30, 2026, 12:49 AM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for testing the direct APK again and for sharing the video. It is helpful to confirm that, in this test: * The customized Companion did not appear to self-listen. * The voice selection worked correctly and the sel
QAG <qag@sunsoftny.com>
Sep 29, 2026, 11:58 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for testing the direct APK again and for sharing the video. It is helpful to confirm that, in this test: * The customized Companion did not appear to self-listen. * The voice selection worked correctly and the sel
QAG <qag@sunsoftny.com>
Sep 29, 2026, 11:56 PM
NewRe: Booster Companion Mobile App
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 29, 2026, at 19:38, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi team, Thanks for look
QAG <qag@sunsoftny.com>
Sep 29, 2026, 11:56 PM
NewRe: Booster Companion Mobile App
Hi team, Thanks for looking into this so quickly. I ran the comparison test with the direct APK on my Samsung device. Video here: https://drive.google.com/file/d/1EwKWjLz28ieBpRc1IWMl2Bp_qNHQVC4z/edit Here's what I found during this test session: *
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 29, 2026, 11:38 PM
NewRe: Booster Companion Mobile App
Hi Bric, Thank you for sharing the details and screen recordings. We have tested the live version downloaded directly from the Google Play Store on our side using a Samsung device and a few other Android devices. So far, it is working correctly for
QAG <qag@sunsoftny.com>
Sep 29, 2026, 10:43 PM
NewRe: Booster Companion Mobile App
Hi Bric, Thank you for sharing the details and screen recordings. We have tested the live version downloaded directly from the Google Play Store on our side using a Samsung device and a few other Android devices. So far, it is working correctly for
QAG <qag@sunsoftny.com>
Sep 29, 2026, 10:41 PM
NewRe: Booster Companion Mobile App
Hi Bric, Thank you for sharing the details and screen recordings. We have tested the live version downloaded directly from the Google Play Store on our side using a Samsung device and a few other Android devices. So far, it is working correctly for
QAG <qag@sunsoftny.com>
Sep 29, 2026, 10:40 PM
NewRe: Booster Companion Mobile App
Hi Bric, Thank you for sharing the details and screen recordings. We have tested the live version downloaded directly from the Google Play Store on our side using a Samsung device and a few other Android devices. So far, it is working correctly for
QAG <qag@sunsoftny.com>
Sep 29, 2026, 10:11 PM
NewRe: Booster Companion Mobile App
Hi Team, Thank you for sharing the details and screen recordings. We have tested the live version downloaded directly from the Google Play Store on our side using a Samsung device and a few other Android devices. So far, it is working correctly for
QAG <qag@sunsoftny.com>
Sep 29, 2026, 10:10 PM
NewRe: [Sun Soft Inc] Re: Ticket: 1223143926 – User: JohnFong – ID: 011.000.000.015 – Web3 wallet address mismatch and missing staked tokens history
Hi Team, The user JohnFong has confirmed and approved the proposed resolution to transfer his available BTEC tokens from his three previous Smart Wallets into his currently active Smart Wallet. Please proceed with the token migration to the following de
Jose Genovese <jose.genovese@booster.eco>
Sep 29, 2026, 9:55 PM
NewTicket: 1272276829 – User: TheRainMaker – ID: 001.000.000.040 – Error with code lines during BTEC staking and Smart Wallet access issue
Hi Team, Please check the following case: * Username: TheRainMaker * ID: 001.000.000.040 * Ticket Number: 1272276829 * Issue Summary: The user is unable to stake their available balance of 32,065 BTEC tokens due to a system error di
Jose Genovese <jose.genovese@booster.eco>
Sep 29, 2026, 9:47 PM
NewRe: Booster Companion Mobile App
Hi team, Wanted to flag something urgent. Now that AI Companion is live on Google Play, we're seeing behavior that wasn't present in the build we reviewed and approved for submission. I've recorded two videos on a live device showing the following:
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 29, 2026, 9:40 PM
NewTicket: 1147738835 – User: Paola – ID: 001.000.000.197 – BTEC token staking failure
Hi Team, Please check the following case: * Username: Paola * ID: 001.000.000.197 * Ticket Number: 1147738835 * Issue Summary: The user is attempting to stake 25,000 BTEC tokens for the 30% ROI promotion but is unable to proceed due
Jose Genovese <jose.genovese@booster.eco>
Sep 29, 2026, 9:38 PM
NewNew SKU - Canada dues
Hi team, We need to update the onboarding fee and create a new SKU for Canada agents and monthly fee. This needs to be $157.07 CAD. This fee includes the HST tax. Thanks! Information About Brokers Services Consumer Protection Notice Ashley
Ashley Sotomayor <ashley@callitclosed.com>
Sep 29, 2026, 9:16 PM
NewRE: [Sun Soft Inc] Re: OpenAI pixel conversions
NOW we are receiving events also for the button clicks! 😊 Now the only warning remains is what we already had, I just didn’t send it sooner. I don’t know, are you even able to send those data? See also https://developers.openai.com/ads/supported-even
laszlo@myconunity.com <laszlo@myconunity.com>
Sep 29, 2026, 6:46 PM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
Hi team, Thanks for sending the APK; please add 200 credits to our accounts so we can purchase the packs in the app. Best, From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Tuesday, September 29, 2026 at 11:32 AM To: Bric
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 29, 2026, 6:41 PM
NewRequest for All Trigger Emails for Branding and Functionality Review
Hi Team! Please send us a complete list and copies of all trigger emails currently configured across the platform; without exception. We need to review every email to confirm: * Branding is accurate and consistent * Content and formatting disp
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 29, 2026, 5:41 PM
NewNew SKU
Please add a SKU for "Premier Associate" for $49/mo -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.callitclosed.com W: www.joincallitclosed.com
Chad Osborne <chad@callitclosed.com>
Sep 29, 2026, 5:37 PM
NewTicket: 730899741 – User: Aquathyst7 – ID: 001.000.001.642 – Credit card connection failure via Plaid in Pay & Go section
Hi Team, Please check the following case: * Username: Aquathyst7 * ID: 001.000.001.642 * Ticket Number: 730899741 * Issue Summary: The user is unable to connect their credit cards using Plaid in the Pay & Go section. Despite trying
Jose Genovese <jose.genovese@booster.eco>
Sep 29, 2026, 5:37 PM
NewTX Brokers
Please split the Admin Pool Wallet for Texas into South TX Broker and North TX Broker, effective Oct 1. Kaitlyn Seidel will be assigned the broker review fee for North TX and Michelle Coon will be assigned the broker review fee for South TX. -- Chad J
Chad Osborne <chad@callitclosed.com>
Sep 29, 2026, 5:36 PM
NewTicket: 1617069017 – User: sambe1962 – ID: 001.000.005.701 – "Insufficient BTEC Balance" error during staking attempt
Hi Team, Please check the following case: * Username: sambe1962 * ID: 001.000.005.701 * Ticket Number: 1617069017 * Issue Summary: The user is experiencing an "Insufficient BTEC Balance" error when attempting to stake their tokens.
Jose Genovese <jose.genovese@booster.eco>
Sep 29, 2026, 5:02 PM
NewTicket: 1782562888 – User: komlaamouzou – ID: 001.000.006.437 – Zero balance after 2 business days and inability to stake BTEC tokens before deadline
Hi Team, Please check the following case: * Username: komlaamouzou * ID: 001.000.006.437 * Ticket Number: 1782562888 * Issue Summary: The user completed their wallet migration and was advised to wait 2 business days for their BTEC t
Jose Genovese <jose.genovese@booster.eco>
Sep 29, 2026, 4:48 PM
NewTicket: 868290882 – User: fergusta – ID: 001.000.003.332 – Zero balance and insufficient funds error on staking after migration period
Hi Team, Please check the following case: * Username: fergusta * ID: 001.000.003.332 * Ticket Number: 868290882 * Issue Summary: The user's wallet migration process has exceeded the expected 2-business-day timeframe. Their active Sm
Jose Genovese <jose.genovese@booster.eco>
Sep 29, 2026, 4:38 PM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
Hi team, Thanks for your response, here are the answers to your questions: 1. Campaign Display, Product Listing, and Grouping - Could you please confirm whether this is a product list managed within Booster, with new products added as they become availa
Matt Swanson <matthew.swanson@booster.eco>
Sep 29, 2026, 4:36 PM
New[Sun Soft Inc] Re: OpenAI pixel conversions
##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 12:35 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 4:36 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: TikTok Integration – Back Office Confirmation
##- Please type your reply above this line -## Your request (202530542) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 12:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 4:33 PM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530586) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 12:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 4:32 PM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 12:20 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 4:20 PM
NewTicket: 1421252242 – User: DrNicole – ID: 001.000.000.708 – Zero balance and inability to stake BTEC tokens after wallet update
Hi Team, Please check the following case: * Username: DrNicole * ID: 001.000.000.708 * Ticket Number: 1421252242 * Issue Summary: The user updated their wallet per system requirements and connected a new wallet, but the system displ
Jose Genovese <jose.genovese@booster.eco>
Sep 29, 2026, 4:10 PM
NewTicket: 853266031 – User: RSMC – ID: 001.000.001.711 – Unable to stake remaining BTEC tokens due to insufficient balance error after wallet update
Hi Team, Please check the following case: * Username: RSMC * ID: 001.000.001.711 * Ticket Number: 853266031 * Issue Summary: The user updated their wallet per system requirements but now sees a zero balance instead of their existing
Jose Genovese <jose.genovese@booster.eco>
Sep 29, 2026, 3:47 PM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
Please set a $200,000 maximum cap specifically for the Booster Companion campaign, similar to what is shown in the attached image. Leave the caps for the other campaigns unchanged, as we will set individual caps for those campaigns in the future as needed
Matt Swanson <matthew.swanson@booster.eco>
Sep 29, 2026, 2:52 PM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
For your convenience, I’ve attached an image to make the intended layout visually clear. The other active campaigns should also be running and visible. Booster Companion should be the first campaign displayed, while the other campaign cards can feature w
Matt Swanson <matthew.swanson@booster.eco>
Sep 29, 2026, 2:45 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
##- Please type your reply above this line -## Your request (202530539) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 10:20 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 2:20 PM
New[Sun Soft Inc] Re: Ticket: 1223143926 – User: JohnFong – ID: 011.000.000.015 – Web3 wallet address mismatch and missing staked tokens history
##- Please type your reply above this line -## Your request (202530577) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 10:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 2:03 PM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
Hi Team, For the pending requirements: 1. Product-Specific Campaign Registration Mapping Each Marketing Pack/product campaign should have its own unique Campaign ID tied to the applicable product. When a member selects a product campaign using
Matt Swanson <matthew.swanson@booster.eco>
Sep 29, 2026, 1:40 PM
NewOctober Token Campaigns
Hi team, Can we please keep the current token campaign going for the Top Gold and Top Silver token distribution and can we add 75% extra tokens to the Gold bundle from the 1st October 2026. To run for the month, please see the attached token distribut
Saima Chaudhury - COO <saima.c@gng.community>
Sep 29, 2026, 1:29 PM
NewRe: Some Updates
Hi team; Please see my responses in red below: On 29.9.2026 01:12 PM, QAG wrote: Hi Saima, Thank you for sharing the details. We have reviewed the requested changes with our team, and below is our understanding. Kindly review and confirm.
Saima Chaudhury - COO <saima.c@gng.community>
Sep 29, 2026, 1:23 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 09:02 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 1:02 PM
New[Sun Soft Inc] Re: Ticket: 797858766 – User: BishopCT – ID: 001.000.000.202 – BTEC Tokens not appearing in FMC Staking section
##- Please type your reply above this line -## Your request (202530578) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 08:58 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 12:58 PM
New[Sun Soft Inc] Re: Ticket: 366814703 – User: zenobialewis – ID: 001.000.000.068 – Wallet Set Up Required error when staking BTEC Tokens
##- Please type your reply above this line -## Your request (202530585) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 08:45 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 12:45 PM
NewRE: [Sun Soft Inc] Re: OpenAI pixel conversions
All conversions are coming for the same event. Did you really implement the second event code/conversion API code for the button clicks? There were two of them in the Word document, first for “Page viewed” and second for “Button clicked”. Thanks, Las
laszlo@myconunity.com <laszlo@myconunity.com>
Sep 29, 2026, 12:30 PM
New[Sun Soft Inc] Re: Token query
##- Please type your reply above this line -## Your request (202530575) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 08:29 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 12:29 PM
New[Sun Soft Inc] Re: Ticket: 976678249 – User: kevinrand – ID: 001.000.000.009 – SQL syntax error during Plaid account linking for Chase Business profile
##- Please type your reply above this line -## Your request (202530576) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 08:28 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 12:28 PM
NewRe: Some Updates
Hi Saima, Thank you for sharing the details. We have reviewed the requested changes with our team, and below is our understanding. Kindly review and confirm. 1. Direct Referral Bonus Currently, the Direct Referral Bonus is calculated as 15% of
QAG <qag@sunsoftny.com>
Sep 29, 2026, 12:12 PM
NewRe: Some Updates
Hi Saima, Thank you for sharing the details. We have reviewed the requested changes with our team, and below is our understanding. Kindly review and confirm. 1. Direct Referral Bonus Currently, the Direct Referral Bonus is calculated as 15% of
QAG <qag@sunsoftny.com>
Sep 29, 2026, 12:09 PM
NewRe: Some Updates
Hi Saima, Thank you for sharing the details. We have reviewed the requested changes with our team, and below is our understanding. Kindly review and confirm. 1. Direct Referral Bonus Currently, the Direct Referral Bonus is calculated as 15% of
QAG <qag@sunsoftny.com>
Sep 29, 2026, 12:06 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
Hi @Support Team - Sun Soft Inc The credited balance shown in the email is incorrect: I reduced my balance to exactly HUF 500,000, then sent HUF 1 to it, and the amount was credited The rule should work so that once the balance reaches HUF
István Ringhoffer <ringi.teszt@gmail.com>
Sep 29, 2026, 11:49 AM
New[Sun Soft Inc] Re: OpenAI pixel conversions
##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 07:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 11:34 AM
New[Sun Soft Inc] Re: CRITICAL- Money not taken from account when shares purchased.
##- Please type your reply above this line -## Your request (202530589) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 07:28 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 11:28 AM
New[Sun Soft Inc] Re: Urgent: Netsoft Back Office Is Extremely Slow
##- Please type your reply above this line -## Your request (202530583) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 06:16 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 10:16 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc No matter which country I select, it always chooses Hungarian as the language for me. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta
István Ringhoffer <ringi.teszt@gmail.com>
Sep 29, 2026, 10:15 AM
NewRE: [Sun Soft Inc] Re: OpenAI pixel conversions
Hi, The server-to-server warning is not showing anymore, but still no click events for the buttons Please be aware, that the screenshot https://prnt.sc/U_-v8pvuIOAB refers to the Facebook Pixel triggered via Google Tag Manager, so that is not releva
laszlo@myconunity.com <laszlo@myconunity.com>
Sep 29, 2026, 9:37 AM
Newpavrtyd
xnxhud <vtech@newhilltop.com>
Sep 29, 2026, 8:40 AM
New[Sun Soft Inc] Re: OpenAI pixel conversions
##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 03:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 7:43 AM
New[Sun Soft Inc] Re: Ticket: 960592532 – User: TheRainMaker – ID: 001.000.000.040 – Cannot stake BTEC balance after merging Smart Wallet
##- Please type your reply above this line -## Your request (202530588) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 03:41 EDT Hi, Kindly check the update,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 7:41 AM
New[Sun Soft Inc] Re: Ticket: 461701527– User: AngelsAtWorkLLC – ID: 001.000.001.339 – Video pronunciation error in Merchant Customer Loyalty Program
##- Please type your reply above this line -## Your request (202530580) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 03:38 EDT Hi, Kindly check the latest upd
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 7:38 AM
NewRe: [Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access
Hi Team, Thank you for the update. We tested SAM using voice prompts, but it still does not respond correctly to the expected keywords or questions. Please note that “How do I add a business location?” is only one example; the issue affects multiple que
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 29, 2026, 7:33 AM
New[Sun Soft Inc] Re: Ticket: 1999878408 – User: aubsal – ID: 044.000.000.059 – Transfer of £50 to personal account not received
##- Please type your reply above this line -## Your request (202530579) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 02:57 EDT Hi, Kindly check the latest upd
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 6:57 AM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 02:51 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 6:51 AM
New[Sun Soft Inc] Re: Ticket: 57767870 – User: royalvictoria2 – ID: 001.000.005.963 – System won't allow user to use $3500 gift card
##- Please type your reply above this line -## Your request (202530587) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 02:40 EDT Hi, kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 6:40 AM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530586) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 02:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 6:20 AM
New[Sun Soft Inc] Re: Urgent: Remove Momentum Awards 2026 Promotion
##- Please type your reply above this line -## Your request (202530581) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 02:08 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 6:08 AM
New[Sun Soft Inc] Re: Urgent: Remove Manually Paid Commission from Available Balance
##- Please type your reply above this line -## Your request (202530584) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 29, 2026, 02:07 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 29, 2026, 6:07 AM
NewRE: [Sun Soft Inc] Re: OpenAI pixel conversions
Hi, Thank you. We are currently received only events for the Page view: I cliked on some buttons just now on https://staging2.myconunity.com/, I hope these will show up soon in the statistics. Please make some clicks yourself also. And on the ot
laszlo@myconunity.com <laszlo@myconunity.com>
Sep 29, 2026, 6:00 AM
NewReminder: Super Sunday - Not To Be Missed!
We are showcasing a new look and feel presentation, a new product and all the updates from the company... View online version It's all in the numbers Super Sunday Not To Be Missed! Dear Steve, You are invited to attend a full community Super
PNGVN Family <news@gng.community>
Sep 29, 2026, 5:00 AM
NewCRITICAL- Money not taken from account when shares purchased.
Hi! We noticed a serious issue with the three most recent Booster Share purchases: 1. Member ID: 011.000.000.031 On September 8, the member purchased 3 Booster Shares for a total of $3,000 USD / 4,140 CAD. She received all 3 shares, but only 1,380
Matt Ferk <Matt.Ferk@booster.eco>
Sep 29, 2026, 3:21 AM
NewWelcome to Birthday Week 2026!
Hottest product launches + $100 off Cloudflare Connect 2026. Cloudflare · Birthday Week 2026 Welcome to Birthday Week 2026! Today, Cloudflare turns 16. We couldn't have reached this milestone without you! To celebrate Birthday Week, we're doing w
Cloudflare <em@em1.cloudflare.com>
Sep 29, 2026, 1:21 AM
NewTicket: 960592532 – User: TheRainMaker – ID: 001.000.000.040 – Cannot stake BTEC balance after merging Smart Wallet
Hi Team, Please check the following case: * Username: TheRainMaker * ID: 001.000.000.040 * Ticket Number: 960592532 * Issue Summary: The user is unable to stake their BTEC tokens after attempting to merge the Smart Wallet, as nothin
Jose Genovese <jose.genovese@booster.eco>
Sep 28, 2026, 10:33 PM
NewTicket: 57767870 – User: royalvictoria2 – ID: 001.000.005.963 – System won't allow user to use $3500 gift card
Hi Team, Please check the following case: * Username: royalvictoria2 * ID: 001.000.005.963 * Ticket Number: 57767870 * Issue Summary: The user is unable to use their gift card to complete a purchase and is requesting a resolution of
Jose Genovese <jose.genovese@booster.eco>
Sep 28, 2026, 10:23 PM
NewRe: Booster – October 1st Launch Checklist
Hello, Thank you for sharing the updates. Could you please provide the latest APK containing the Marketing Packs flow, along with any test credentials or instructions required to access and test it in the mobile app? If the APK is not yet available, pl
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 28, 2026, 10:19 PM
NewTicket: 366814703 – User: zenobialewis – ID: 001.000.000.068 – Wallet Set Up Required error when staking BTEC Tokens
Hi Team, Please check the following case: * Username: zenobialewis * ID: 001.000.000.068 * Ticket Number: 366814703 * Issue Summary: The user is receiving a "Wallet Set Up Required" message when attempting to stake 50,080 BTEC token
Jose Genovese <jose.genovese@booster.eco>
Sep 28, 2026, 10:09 PM
NewRe: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: TikTok Integration – Back Office Confirmation
Hi team, Just following up here. Can you please confirm if this update was completed? Thanks. From: Hazel Del Fierro <hazel.delfierro@booster.eco> Date: Friday, September 25, 2026 at 1:49 PM To: Ana Bezerra <ana.bezerra@booster.eco>; Support <s
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 28, 2026, 8:59 PM
NewRe: Booster Companion Mobile App
Hi Team, The Companion App has now been published on the Google Play Store from our end. It should be available for users to download from the Google Play Store within approximately one hour. For the Apple App Store, once we receive Apple's appro
QAG <qag@sunsoftny.com>
Sep 28, 2026, 8:39 PM
NewUrgent: Remove Manually Paid Commission from Available Balance
Hi Team, Kira Cebrian Sosa (Partner ID 521429) has already been paid her $100 commission manually. However, her Back Office still shows $100 as available for payout, as shown in the attached screenshot. Please update the commission’s status and remo
Momentum Network <support@momentumnetwork.net>
Sep 28, 2026, 8:18 PM
NewUrgent: Netsoft Back Office Is Extremely Slow
Hi Team, Netsoft is extremely slow right now. The Momentum Back Office at bo.momentumnetwork.net is taking a long time to load, and the page is appearing blank after the navigation menu loads, as shown in the attached screenshot. Please investigate
Momentum Network <support@momentumnetwork.net>
Sep 28, 2026, 8:13 PM
NewUrgent: Remove Momentum Awards 2026 Promotion
Hi Team, Please urgently remove the Momentum Awards 2026 promotion shown in the attached screenshot from the entire platform, including the pop-up, event information, and “Buy My Ticket” button. The event has ended, so this promotion should no longer b
Momentum Network <support@momentumnetwork.net>
Sep 28, 2026, 7:44 PM
NewRe: Booster Companion Mobile App
Hi, Thank you for clarifying the login process for existing and new users. Please proceed with publishing the Companion App on the Google Play Store immediately. For the Apple App Store, you may also publish it as soon as you receive approval from Apple
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 28, 2026, 7:41 PM
NewRe: Booster Companion Mobile App
Hi Hazel, Please find the clarification below regarding existing and new users for the Companion App: 1. Existing User Login Existing Booster users can log in to the Companion App using their existing Booster login credentials. They do not need to
QAG <qag@sunsoftny.com>
Sep 28, 2026, 7:12 PM
NewRe: Booster Companion Mobile App
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 28, 2026, at 15:05, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Hi team, Just fol
QAG <qag@sunsoftny.com>
Sep 28, 2026, 7:06 PM
NewRe: Booster Companion Mobile App
Hi team, Just following up here. Can you please respond to my questions? Best, From: Hazel Del Fierro <hazel.delfierro@booster.eco> Date: Friday, September 25, 2026 at 2:58 PM To: QAG <qag@sunsoftny.com> Cc: Bric Zaldivar <bric.zaldivar@boo
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 28, 2026, 7:05 PM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
Hi Team, I want to clarify the Marketing Pack structure and make sure the calculations are understood correctly. 1. Marketing Credits, Career Points and 10X Super Charge The Marketing Credit calculation is very simple: $1 spent = 1 Marketing Credit.
Matt Swanson <matthew.swanson@booster.eco>
Sep 28, 2026, 6:13 PM
NewTicket: 461701527– User: AngelsAtWorkLLC – ID: 001.000.001.339 – Video pronunciation error in Merchant Customer Loyalty Program
Hi Team, Please check the following case: * Username: AngelsAtWorkLLC * Full Name: Staci Angel * ID: 001.000.001.339 * Ticket Number: 461701527 * Issue Summary: The user reported a pronunciation/audio error in the Merchant Cust
Jose Genovese <jose.genovese@booster.eco>
Sep 28, 2026, 6:05 PM
NewToken query a few more
Hi Team; Can you please check the following also they should have received 6315 PNGVN2 tokens: 🆔mochico1974 UDDZQVMY3Z 🆔mochico1974 WK1Y6695UI 🆔mochico1974 KLEWY3XAG3 These came through to support but for some reason were in the Jun
Saima Chaudhury - COO <saima.c@gng.community>
Sep 28, 2026, 4:52 PM
NewTicket: 1999878408 – User: aubsal – ID: 044.000.000.059 – Transfer of £50 to personal account not received
Hi Team, Please check the following case: * Username: aubsal * ID: 044.000.000.059 * Ticket Number: 1999878408 * Issue Summary: The user initiated a transfer of £50 to their personal bank account on September 23rd, 2026, but the fun
Jose Genovese <jose.genovese@booster.eco>
Sep 28, 2026, 4:31 PM
NewTicket: 797858766 – User: BishopCT – ID: 001.000.000.202 – BTEC Tokens not appearing in FMC Staking section
Hi Team, Please check the following case: * Username: BishopCT * ID: 001.000.000.202 * Ticket Number: 797858766 * Issue Summary: The user is having issues staking their BTEC tokens. They have 25,000 tokens, but they are not appearin
Jose Genovese <jose.genovese@booster.eco>
Sep 28, 2026, 4:17 PM
New[Sun Soft Inc] Re: ICON — Manual Individual Account Creation
##- Please type your reply above this line -## Your request (202530569) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 12:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 28, 2026, 4:07 PM
New[Sun Soft Inc] Re: OpenAI pixel conversions
##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 11:54 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 28, 2026, 3:54 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 11:53 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 28, 2026, 3:53 PM
NewTicket: 1223143926 – User: JohnFong – ID: 011.000.000.015 – Web3 wallet address mismatch and missing staked tokens history
Hi Team, Please check the following case: * Username: JohnFong * ID: 011.000.000.015 * Ticket Number: 1223143926 * Issue Summary: The user is experiencing a wallet address discrepancy upon logging into Web3 and is unable to see thei
Jose Genovese <jose.genovese@booster.eco>
Sep 28, 2026, 3:44 PM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 11:43 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 28, 2026, 3:43 PM
NewTicket: 976678249 – User: kevinrand – ID: 001.000.000.009 – SQL syntax error during Plaid account linking for Chase Business profile
Hi Team, Please check the following case: * Username: kevinrand * ID: 001.000.000.009 * Ticket Number: 976678249 * Issue Summary: The user receives a SQL syntax error when attempting to link their personal checking account via Plaid
Jose Genovese <jose.genovese@booster.eco>
Sep 28, 2026, 3:39 PM
NewWatch: what’s driving $38B in fraud losses
Javelin breaks down four fraud types to watch for ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Plaid <events@plaid.com>
Sep 28, 2026, 3:38 PM
New[Sun Soft Inc] Re: Token query
##- Please type your reply above this line -## Your request (202530575) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 11:25 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 28, 2026, 3:25 PM
NewRe: [Sun Soft Inc] Re: Token query
Thank you so much for your prompt response. On 28.9.2026 02:22 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530575) has been updated. To add additional comments, reply to this
Saima Chaudhury - COO <saima.c@gng.community>
Sep 28, 2026, 3:16 PM
NewRe: Booster - Marketing Campaign Packs Proposed User Flow
Hi Everyone, Apologies for all the back and forth on this. There were some disagreements around the Marketing Packs, specifically regarding whether the packs should fund marketing at the campaign level or the individual ad level, but we were able to get
Matt Swanson <matthew.swanson@booster.eco>
Sep 28, 2026, 2:28 PM
NewFwd: txt file
FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work
David C <david@sunsoftny.com>
Sep 28, 2026, 2:04 PM
NewRe: Required Website Updates for Apple App Submission
Hello, Please see our confirmations below for the Booster Companion App website and Apple App Store submission. 1. AI Provider Disclosure The Booster Companion App uses third-party AI services to provide its AI functionality. The current AI provider in
Matt Swanson <matthew.swanson@booster.eco>
Sep 28, 2026, 1:24 PM
New[Sun Soft Inc] Re: Token query
##- Please type your reply above this line -## Your request (202530575) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 09:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 28, 2026, 1:22 PM
New[Sun Soft Inc] Re: URGENT | Re: SAMS Staging Review and Admin Access
##- Please type your reply above this line -## Your request (202530572) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 09:21 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 28, 2026, 1:21 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc What does it use to determine the language? Even if I change the billing country, the language does not change. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoft
István Ringhoffer <ringi.teszt@gmail.com>
Sep 28, 2026, 12:59 PM
New[Sun Soft Inc] Re: Starline Fixes
##- Please type your reply above this line -## Your request (202530556) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 07:56 EDT Hi, Thank you for your clarific
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 28, 2026, 11:56 AM
New[Sun Soft Inc] Re: Staging5 temporary admin access
##- Please type your reply above this line -## Your request (202530574) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 07:55 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 28, 2026, 11:56 AM
NewRe: [Sun Soft Inc] Re: Staging5 temporary admin access
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 28., H, 13:05): ##- Please type your reply above this line -## Your request (202530574) has
István Ringhoffer <ringi.teszt@gmail.com>
Sep 28, 2026, 11:42 AM
NewToken query
Hi Team; Can you look into the following query for me please, this is the triple token on gift vouchers in May campaign that we ran, there are still a few gift vouchers that are being used that should receive a total of 6315 PNGVN2 tokens: id: yam
Saima Chaudhury - COO <saima.c@gng.community>
Sep 28, 2026, 11:35 AM
NewFwd: Some Updates
Dear Anna, FYI http://a37.us/e5uou - Boss Approved. Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: S
QAG <qag@sunsoftny.com>
Sep 28, 2026, 11:28 AM
NewFwd: Some Updates
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Saima Chaudhury - COO <saima.c@gng.community> Subject: Re: Fwd: Some
QAG <qag@sunsoftny.com>
Sep 28, 2026, 11:27 AM
NewRequired Website Updates for Apple App Submission
Hello Matthew, As part of the Apple App Store submission for the Booster Companion App, we need to update the website content on the following domain: https://friend.boostervoice.ai/ Please review the requirements below and share/confirm the nece
QAG <qag@sunsoftny.com>
Sep 28, 2026, 11:22 AM
NewRequired Website Updates for Apple App Submission
Hello Team, As part of the Apple App Store submission for the Booster Companion App, we need to update the website content on the following domain: https://friend.boostervoice.ai/ Please review the requirements below and share/confirm the necessa
QAG <qag@sunsoftny.com>
Sep 28, 2026, 11:21 AM
NewRequired Website Updates for Apple App Submission
Hello Matthew, As part of the Apple App Store submission for the Booster Companion App, we need to update the website content on the following domain: https://friend.boostervoice.ai/ Please review and update the Privacy Policy, Support/Contact in
QAG <qag@sunsoftny.com>
Sep 28, 2026, 11:18 AM
NewRequired Website Updates for Apple App Submission
Hello Matthew, As part of the Apple App Store submission for the Booster Companion App, we need to update the website content on the following domain: https://friend.boostervoice.ai/ Please review and update the Privacy Policy, Support/Contact in
QAG <qag@sunsoftny.com>
Sep 28, 2026, 11:18 AM
New[Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access
##- Please type your reply above this line -## Your request (202530555) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 07:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 28, 2026, 11:07 AM
New[Sun Soft Inc] Re: Staging5 temporary admin access
##- Please type your reply above this line -## Your request (202530574) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 07:05 EDT Hi, Kindly check the login cred
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 28, 2026, 11:06 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 28, 2026, 06:47 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 28, 2026, 10:47 AM
NewStaging5 temporary admin access
Hi @Support Team - Sun Soft Inc YayCurrency would like temporary access: " Hello Ringhoffer István, Thanks for getting back to us. Could you please give us temporary WP admin access to the staging site? We would like to check more details abo
István Ringhoffer <ringi.teszt@gmail.com>
Sep 28, 2026, 10:40 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc Interestingly, it is working correctly now, but it is not working properly for guest users. I’ll write to support, but I don’t think the issue is on their end. It works correctly here after logging in, so it’s in
István Ringhoffer <ringi.teszt@gmail.com>
Sep 28, 2026, 9:24 AM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
Hello team, We compared Matthew’s requested Marketing Packs model with the Web implementation document and the current staging flow: https://docs.google.com/document/d/1Bf11BZCm7I7M0g90I4ImNKZaAvVql0Rm1gzKrnGlUbs/edit?tab=t.0 The document accurately de
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 28, 2026, 2:30 AM
NewRe: URGENT | Re: SAMS Staging Review and Admin Access
Hi team, Following up on the issue below, as it is still blocking the Merchant SAM release. Could you please review it urgently and share an update or any required configuration changes as soon as possible? Thank you, ________________________________
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 28, 2026, 1:01 AM
NewRe: [Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access
Hi team, Following up urgently on ticket 202530555. Roseline’s Companion access and BTEC staking issues remain unresolved despite the reported fixes, and she is becoming increasingly frustrated. Please prioritize this case, review the screen recordings
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 28, 2026, 12:53 AM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: TikTok Integration – Back Office Confirmation
Hi there, One question about the Tiktok backoffice integration, I'm setting up the launch campaigns for the AI Companion app and I noticed that only the Booster Eco app ID for iOS is available to choose in my campaign settings. What did you mean w
Ana Bezerra <ana.bezerra@booster.eco>
Sep 27, 2026, 7:00 PM
NewSee what raja_karuppasamy and 8 others shared
Catch up on Instagram raja_karuppasamy, kishore_mondal_official and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receiv
Instagram <posts-recaps@mail.instagram.com>
Sep 27, 2026, 5:35 PM
New[Sun Soft Inc] Re: URGENT — Booster Companion App Denial — Immediate Action Required
##- Please type your reply above this line -## Your request (202530571) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 26, 2026, 07:27 EDT Hello Matthew, Thank you for yo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 26, 2026, 11:27 AM
NewURGENT | Re: SAMS Staging Review and Admin Access
Hi team, I’m preparing Merchant SAM for release, but it isn’t recognizing a specific question despite being active and having valid keywords logged. The knowledge base has already been updated, and this is currently blocking the release. Could you pleas
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 26, 2026, 9:04 AM
NewRe: Fwd: Some Updates
Thanks David; Hi Steve, sorry that should be 3rd October to go live on the 5th October. This will include: 1. Reducing the direct referral bonus from 15% to 10%. 2. Adding PNGVN9 to the Back Office shop only at $5000 with 10000 PNGVN 1 t
Saima Chaudhury - COO <saima.c@gng.community>
Sep 26, 2026, 8:26 AM
New[Sun Soft Inc] Re: Missing Transactions for August Please advise
##- Please type your reply above this line -## Your request (202530566) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 26, 2026, 03:36 EDT Hi, We have reviewed your reque
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 26, 2026, 7:36 AM
NewRE: [Sun Soft Inc] Re: OpenAI pixel conversions
Hi, Sure, test ahead on staging. Just let me know so we can check data accuracy in Ads Manager. I am not familiar with the Measurement Pixel for OpenAI Ads plugin, but as long as it supports also Conversion API, all good. Thanks, Laszlo Mit f
laszlo@myconunity.com <laszlo@myconunity.com>
Sep 26, 2026, 4:42 AM
NewURGENT — Booster Companion App Denial — Immediate Action Required
Hi David and Team, We received the notification regarding the denial/rejection of the Booster Companion App, and I want to make it clear that this needs to be treated as an immediate priority. This is not something we can allow to sit in the normal deve
Matt Swanson <matthew.swanson@booster.eco>
Sep 26, 2026, 1:28 AM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
Hi Team, As we move forward with testing the Marketing Pack flow, I want to make sure I’m 100% clear on the intended user experience and the underlying campaign/registration logic so we are all aligned before moving forward. I’ve attached an image to il
Matt Swanson <matthew.swanson@booster.eco>
Sep 25, 2026, 11:49 PM
NewRe: [Sun Soft Inc] Re: Starline Fixes
Regarding the checkout page, since this is a demo site, we have kept only Cash on Delivery as the payment option. I know it's a demo but we do have a demo card number that I used to sign up as a consultant. I feel this should be the same for a checkout
Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>
Sep 25, 2026, 10:44 PM
NewRe: Starline Customized Demo – Login Details and Video
Hello Luca, Thank you for the update. Glad to hear that it is working properly in the other browser. We believe Chrome may have saved the previous site settings when the Back Office was opened in Dark Mode. You can try clearing the site settings and
QAG <qag@sunsoftny.com>
Sep 25, 2026, 10:05 PM
NewRe: Starline Customized Demo – Login Details and Video
Hello Luca, Thank you for the update. Glad to hear that it is working properly in the other browser. We believe Chrome may have saved the previous site settings when the Back Office was opened in Dark Mode. You can try clearing the site settings and
QAG <qag@sunsoftny.com>
Sep 25, 2026, 10:05 PM
NewICON — Manual Individual Account Creation
Hi David, I’d like to request a new feature for ICON Back Office that allows an authorized admin to manually create an individual user account. The goal is to give administrators the ability to create an account directly within ICON without requiring th
Matt Swanson <matthew.swanson@booster.eco>
Sep 25, 2026, 9:45 PM
NewSAM for Merchants — Multi-Language Support & October 1 Launch
Hello David and Team, I wanted to discuss one important requirement for the SAM for Merchants launch that we are targeting for October 1. Currently, SAM responds in English and, when asked to communicate in another language, indicates that it only suppo
Matt Swanson <matthew.swanson@booster.eco>
Sep 25, 2026, 9:29 PM
NewRe: Starline Customized Demo – Login Details and Video
I have changed Browser and it works properly. Not sure why with Google stay in dark mode even if I close and start again my pc. Thanks again for your help Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Va
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 25, 2026, 9:09 PM
NewRe: Starline Customized Demo – Login Details and Video
This is what I have from Google in light version to MLMPro Back office for user Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@star
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 25, 2026, 9:01 PM
NewRe: Starline Customized Demo – Login Details and Video
I have change to light Theme, but when I'm in back office I have the same problem Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-itali
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 25, 2026, 8:56 PM
NewRe: Starline Customized Demo – Login Details and Video
Hello Luca, It appears that your browser or device is currently set to Dark Mode. Due to the limited time available for the demo, we have not yet completed the dark-theme version of the Back Office. The current demo is optimized for the Light Theme,
QAG <qag@sunsoftny.com>
Sep 25, 2026, 8:22 PM
NewRe: Starline Customized Demo – Login Details and Video
Hello Luca, It appears that your browser or device is currently set to Dark Mode. Due to the limited time available for the demo, we have not yet completed the dark-theme version of the Back Office. The current demo is optimized for the Light Theme,
QAG <qag@sunsoftny.com>
Sep 25, 2026, 8:21 PM
NewRe: Booster Companion Mobile App
One last question on the same topic: once the app is live on the App Store, will it be searchable under "Booster Companion," "AI Companion," "Booster AI Companion," or something else? Just want to confirm what name/keywords it'll actually be discoverable
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 25, 2026, 8:13 PM
NewRe: Starline Customized Demo – Login Details and Video
Thanks for the explanation. Clear now. Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-italia.com Website:www.starline-europa.com
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 25, 2026, 8:04 PM
NewRe: Starline Customized Demo – Login Details and Video
Hello Luca, Please ignore the language flags shown there. The AI Agent can automatically detect the language you are speaking and respond in the same language. For example, even if it starts in Italian, you can simply speak to the AI Agent in Englis
QAG <qag@sunsoftny.com>
Sep 25, 2026, 7:59 PM
NewRe: Starline Customized Demo – Login Details and Video
Hello Luca, Please ignore the language flags shown there. The AI Agent can automatically detect the language you are speaking and respond in the same language. For example, even if it starts in Italian, you can simply speak to the AI Agent in Englis
QAG <qag@sunsoftny.com>
Sep 25, 2026, 7:59 PM
NewRe: Booster Companion Mobile App
Hi team, Also, I want to check on a few things regarding existing users as the Companion app rolls out: 1. What happens for existing users - can they log in with their existing Booster web credentials, or do they need to create new ones for the app?
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 25, 2026, 7:51 PM
NewRe: Starline Customized Demo – Login Details and Video
I'm now in front desk for AI can you also put German and Dutch I can only choose Italian and English, But I would like for German and dutch consultant to try AI if possible. Let me know. Warms Regards Luca Bianchi Direttore Generale Starline
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 25, 2026, 7:44 PM
NewRe: Starline Customized Demo – Login Details and Video
HI I went to Back office. In demo we can't read. Even if in English it will be ok But here is not possible to read and even menu are in white can you make in black or in a color that will be visible better? Luca Bianchi Direttore Generale
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 25, 2026, 7:30 PM
NewRe: Starline Customized Demo – Login Details and Video
Thanks a lot. Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-italia.com Website:www.starline-europa.com Website:www.nioblu.eu
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 25, 2026, 7:22 PM
NewRe: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: TikTok Integration – Back Office Confirmation
Hi team, Just chiming in here; regarding the text alignment I meant this text: Please align that text in both the website and mobile view. Thanks. Best, From: Ana Bezerra <ana.bezerra@booster.eco> Date: Friday, September 25, 2026 at 2:0
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 25, 2026, 6:49 PM
NewFwd: Some Updates
Steve, Please coordinate with Saima on all three requested items and liaise directly with her and SSG for any further clarification. Ensure all three items are completed on or before 3 September 2026. Cheerfully Yours! David B. Cyrus Sen
David C <david@sunsoftny.com>
Sep 25, 2026, 6:43 PM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: TikTok Integration – Back Office Confirmation
Hi Team, Thank you for the follow-up. I just need a little more time to prepare and submit the requested information and access. I’ll send everything to you shortly so we can proceed with the integration. Thank you for your patience and understanding!
Ana Bezerra <ana.bezerra@booster.eco>
Sep 25, 2026, 6:19 PM
NewRe: Starline Customized Demo – Login Details and Video
Hello Luca, Thank you. Yes, we do have a separate number for the AI Agent, and we already shared it in our previous email along with the demo details. For your reference, the number is: +1 315-543-6715 The AI Agent is also integrated with t
QAG <qag@sunsoftny.com>
Sep 25, 2026, 6:02 PM
NewMissing Transactions for August Please advise
Tyler Covell 408 Charmes Circle Haughton, la 71037 $278,143.00 08/24/26 355 processed Missing from BO we recieved the 499 Rio Hernandez 4238 Emerson Drive Grand Prairie, TX 75052 $290,000.00 08/05/26 381 process
Chad Osborne <chad@callitclosed.com>
Sep 25, 2026, 5:45 PM
NewRe: Starline Customized Demo – Login Details and Video
Hi steve thank you I willbtry everything in few hours if i have problems ill let you know. Do you have a number for AI or is part of the replicated web? Luca Bianchi Direttore Generale Le informazioni contenute nella presente e-mail ed ogni relat
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 25, 2026, 5:30 PM
NewRe: Booster Companion Mobile App
Hello Hazel, We submitted the app to the Google Play Store yesterday, and the Apple App Store submission will be completed today. Based on the message received during submission, the review and publishing process may take up to 7 days. Once the a
QAG <qag@sunsoftny.com>
Sep 25, 2026, 4:41 PM
NewRe: Booster Companion Mobile App
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 25, 2026, at 12:29, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Hi, Just followin
QAG <qag@sunsoftny.com>
Sep 25, 2026, 4:39 PM
NewRe: Booster Companion Mobile App
Hello Hazel, The App to the play store was submitted yesteday and apple will be done by today. It may take 7 days based on the message we have received when submit the app. Once published we will get an email and we will share it with you. Thank Yo.
QAG <qag@sunsoftny.com>
Sep 25, 2026, 4:37 PM
NewRe: Booster Companion Mobile App
Hello Hazel, The App to the play store was submitted yesteday and apple will be done by today. It may take 7 days based on the message we have received when submit the app. Once published we will get an email and we will share it with you. Thank Yo.
QAG <qag@sunsoftny.com>
Sep 25, 2026, 4:35 PM
NewRe: Booster Companion Mobile App
Hello Hazel, The App to the play store was submitted yesteday and apple will be done by today. It may take 7 days based on the message we have received when submit the app. Once publ QAG Team Delivery Support Group, O: 315 231 6666 E: qag
QAG <qag@sunsoftny.com>
Sep 25, 2026, 4:35 PM
NewRe: Booster Companion Mobile App
Hi, Just following up here; can you please confirm the date and time the app was submitted. As well as the estimated approval time and how will you communicate it to us? Via email? The PM tool? Or what channel? Thanks. Best, From: Hazel Del
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 25, 2026, 4:29 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 11:43 EDT HI, Could you please check this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 3:43 PM
New[Sun Soft Inc] Re: OpenAI pixel conversions
##- Please type your reply above this line -## Your request (202530565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 11:43 EDT Hi, Can we use this pixel ID an
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 3:43 PM
New[Sun Soft Inc] Re: Starline Fixes
##- Please type your reply above this line -## Your request (202530556) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 11:40 EDT Hello, We have implemented the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 3:40 PM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 11:31 EDT Hello Hazel and Team, Did you h
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 3:31 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
##- Please type your reply above this line -## Your request (202530539) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 11:23 EDT Hi, We reviewed the issue and w
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 3:23 PM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 10:47 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 2:47 PM
New[Sun Soft Inc] Re: hide flags
##- Please type your reply above this line -## Your request (202530564) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 10:12 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 2:12 PM
NewRe: [Sun Soft Inc] Re: hide flags
Thank you, Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 25., P, 15:33): ##- Please type your reply above this line -## Your request (202530564) has
István Ringhoffer <ringi.teszt@gmail.com>
Sep 25, 2026, 2:11 PM
NewStarline Customized Demo – Login Details and Video
Hello Luca, We are pleased to share the requested customized demo for Starline. Please find below the login credentials, replicated site details, test payment information, and demonstration video for your review. Back Office Login Link: https://
QAG <qag@sunsoftny.com>
Sep 25, 2026, 2:10 PM
NewStarline Customized Demo – Login Details and Video
Hello Luca, We are pleased to share the requested customized demo for Starline. Please find below the login credentials, replicated site details, test payment information, and demonstration video for your review. Back Office Login Link: https://
QAG <qag@sunsoftny.com>
Sep 25, 2026, 2:06 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket#2055714117 - username: queenazinwi - ID: 001.000.003.121 - Request for Account Balance Updates – Token Special & Pers...
##- Please type your reply above this line -## Your request (202530562) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 09:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 1:34 PM
New[Sun Soft Inc] Re: hide flags
##- Please type your reply above this line -## Your request (202530564) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 09:33 EDT Hi, We have hidden all language
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 1:33 PM
NewStarline Customized Demo – Login Details and Video
Hello Luca, We are pleased to share the requested customized demo for Starline. Please find below the login credentials, replicated site details, test payment information, and demonstration video for your review. Back Office Login Link: https://
QAG <qag@sunsoftny.com>
Sep 25, 2026, 1:14 PM
NewStarline Demo
Hello Luca, We are pleased to share the requested customized demo for Starline, Please find the login credentials and Video link to demostrating the things. Link: https://bo.shareholderspot.com/user Email : luca.bianchi@starline-italia.com Passw
QAG <qag@sunsoftny.com>
Sep 25, 2026, 1:09 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 09:02 EDT Hi, We have removed the stray c
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 1:02 PM
New[Sun Soft Inc] Re: Ticket: 918315644 – User: NealSalvino – ID: 001.000.000.712 – AI Companion and assistants showing "Failed to get aXI session" error on laptop and p...
##- Please type your reply above this line -## Your request (202530557) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 08:53 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 12:53 PM
NewStarline Demo
Hello Luca, We are pleased to share the requested customized demo for Starline, Please find the login credentials and Video link to demostrating the things. Link: https://bo.shareholderspot.com/user Email : luca.bianchi@starline-italia.com Passw
QAG <qag@sunsoftny.com>
Sep 25, 2026, 12:43 PM
NewStarline Demo
Hello Luca, We are pleased to share the requested customized demo for Starline, Please find the login credentials and Video link to demostrating the things. Link: https://bo.shareholderspot.com/user Email : luca.bianchi@starline-italia.com Passw
QAG <qag@sunsoftny.com>
Sep 25, 2026, 12:41 PM
NewRe: Domain Name Request
Steve we are all very busy for our event with sales force. I will ask Monday to the external company to provide you with all info, or if you prefer we can have a zoom and show you all the details. As I'm writing to you and David and the team is copies
QAG <qag@sunsoftny.com>
Sep 25, 2026, 12:34 PM
NewOpenAI pixel conversions
Hi, We need to set up tracking for OpenAI Ads on our website. Please set up the pixel for the whole website and the single events as follows * “Page viewed” - triggered when loading the landingpage at https://myconunity.com/ * “Button clic
laszlo@myconunity.com <laszlo@myconunity.com>
Sep 25, 2026, 12:30 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: TikTok Integration – Back Office Confirmation
##- Please type your reply above this line -## Your request (202530542) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 08:14 EDT Hello Ana, We are still waiting
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 12:14 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
Hi @Support Team - Sun Soft Inc Please check video. I tried it three times. It worked once, but failed twice. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026
István Ringhoffer <ringi.teszt@gmail.com>
Sep 25, 2026, 11:44 AM
New[Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy
##- Please type your reply above this line -## Your request (202530460) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 06:07 EDT Hi, To proceed with the Momentu
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 10:07 AM
Newhide flags
Hi @Support Team - Sun Soft Inc Please hide the languages we don’t use, as many translations are incomplete or their intended use is unclear. Only the languages outlined in green should remain visible to users. Please just hide them so they can
István Ringhoffer <ringi.teszt@gmail.com>
Sep 25, 2026, 9:11 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc Some stray characters have appeared after “Select language.” Please fix this. In the video, I mean that the language should be detected automatically based on the user’s country. Üdvözlettel / Kind regards,
István Ringhoffer <ringi.teszt@gmail.com>
Sep 25, 2026, 9:07 AM
New[Sun Soft Inc] Re: Ticket 1907953254 | nyaabeck | Unable to proceed to tax documents
##- Please type your reply above this line -## Your request (202530561) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 03:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 7:22 AM
NewService Will Renew Soon - Your Company Formations
Hello Anoop Lal, The following service for CCC WORLDWIDE LIMITED is set to renew on 04/11/2026 Registered Office Address - London The total price to renew the service is: 34.80 Please note that no action is required and the amount shown abo
Your Company Formations <info@yourcompanyformations.co.uk>
Sep 25, 2026, 7:21 AM
New[Sun Soft Inc] Re: Manual Commission Payment – Violeta Martínez (ID 910201)
##- Please type your reply above this line -## Your request (202530559) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 03:08 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 7:09 AM
New[Sun Soft Inc] Re: Revert Placement for Sugey Godínez Mayorga (ID 114307)
##- Please type your reply above this line -## Your request (202530563) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 02:47 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 6:48 AM
New[Sun Soft Inc] Re: Ticket 1839250090 | AngelsAtWorkLLC | Purchase confirmation code not visible
##- Please type your reply above this line -## Your request (202530560) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 02:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 6:26 AM
New[Sun Soft Inc] Re: Merchant Platform – integration and data export feasibility
##- Please type your reply above this line -## Your request (202530558) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 25, 2026, 02:24 EDT Hi, Thank you for sharing your
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 25, 2026, 6:24 AM
NewRe: [Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access
Hi team, Could you please help us follow up on Roseline’s case? She has tested the account after the reported fixes, but both issues remain unresolved. Account details: Username: Lael User ID: 001.000.001.767 Sunsoft ticket: 202530555 Screen recordi
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 25, 2026, 2:30 AM
NewRevert Placement for Sugey Godínez Mayorga (ID 114307)
Hi team, Please revert the placement of Sugey Godínez Mayorga’s membership (ID 114307) under Charlene Carrión. She should be placed directly under her sponsor, Eudirose Espina. Please confirm once the correction is complete. Thank you, Raúl
Momentum Network <support@momentumnetwork.net>
Sep 25, 2026, 2:02 AM
NewRe: [Sun Soft Inc] Re: Ticket#2055714117 - username: queenazinwi - ID: 001.000.003.121 - Request for Account Balance Updates – Token Special & Personal Shopping
Hi team, Could you please help complete the review of this account? Username: queenazinwi User ID: 001.000.003.121 Customer ticket: 2118540887 Sunsoft references: 202529943, 202530154, and 202530515 The previous response explains Career Points for a
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 25, 2026, 1:45 AM
NewTicket 1907953254 | nyaabeck | Unable to proceed to tax documents
Hi team, Could you please help with the following issue? Username: nyaabeck User ID: 001.000.002.984 Ticket number: 1907953254 The user completed KYC through Plaid and received confirmation that her ID and facial recognition were successful. Her KYC
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 25, 2026, 1:21 AM
NewTicket 1839250090 | AngelsAtWorkLLC | Purchase confirmation code not visible
Hi team, Could you please help with the following issue? Customer: Staci Angel Username: AngelsAtWorkLLC User ID: 001.000.001.339 Ticket number: 1839250090 The customer is being asked to provide a code to confirm a purchase through the Shopping App,
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 25, 2026, 1:10 AM
NewTalk it through in Voice
Out loud, in real time, in the same conversation. Out loud, in real time, in the same conversation. ͏ ͏ Talk it through in Voice Open Voice and talk through a decision or a draft. Grok answers out loud in real time, in the same
Grok <updates@email.grok.com>
Sep 24, 2026, 10:38 PM
NewChangelog: New controls for Linear coding agent
New controls for Linear coding agent September 24, 2026 Coding sessions are the shortest path from issue to diff. Assign a task to Linear Agent, and it works in a secure cloud environment to write and test the code before opening a pull request for re
Linear <changelog@updates.linear.app>
Sep 24, 2026, 9:30 PM
NewManual Commission Payment – Violeta Martínez (ID 910201)
Hello Team, I have manually deposited the $350.00 in available commissions owed to Violeta Martínez (Partner ID 910201). Please remove this amount from her available commission balance and ensure it is excluded from all future payroll runs to preven
Momentum Network <support@momentumnetwork.net>
Sep 24, 2026, 8:28 PM
NewMerchant Platform – integration and data export feasibility
Hi team, I've been reviewing the Merchant Platform (merchant.booster.eco) from a merchant owner's point of view, and I'd like your input on one gap. A merchant who gets the platform through a Merchant Pack (when it's available) or pays the $500 fee
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 24, 2026, 8:17 PM
NewYou are invited to Connect with 50% off.
AMD, TypeSafe AI, OpenAI, Block, Mastercard, Ramp, and more are coming to Cloudflare Connect. Cloudflare Connect · San Francisco You are invited to Connect with 50% off. We're inviting you to Cloudflare Connect 2026 with 50% off your Connect pass
Cloudflare <em@em1.cloudflare.com>
Sep 24, 2026, 7:18 PM
NewTicket: 918315644 – User: NealSalvino – ID: 001.000.000.712 – AI Companion and assistants showing "Failed to get aXI session" error on laptop and phone.
Hi Team, Please check the following case: Username: NealSalvino ID: 001.000.000.712 Ticket Number: 918315644 Issue Summary: The user is unable to access or use their AI Companion and assistants. They are receiving an error message stating "Failed to
Jose Genovese <jose.genovese@booster.eco>
Sep 24, 2026, 5:43 PM
NewRe: Domain Name Request
Hello Luca, Thank you for getting back to us. Sure, we can complete the nameserver update together during our Zoom call on Monday. Regarding the demo, we are working on it now and are currently completing the testing. We expect it to be finalized
QAG <qag@sunsoftny.com>
Sep 24, 2026, 4:59 PM
NewRe: Domain Name Request
Hello Luca, Thank you for getting back to us. Sure, we can complete the nameserver update together during our Zoom call on Monday. Regarding the demo, we are working on it now and are currently completing the testing. We expect it to be finalized
QAG <qag@sunsoftny.com>
Sep 24, 2026, 4:58 PM
NewRe: Domain Name Request
On Sep 24, 2026, at 12:47, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: Steve we are all very busy for our event with sales force. I will ask Monday to the external company to provide you with all info, or if you prefer we can have a zo
QAG <qag@sunsoftny.com>
Sep 24, 2026, 4:52 PM
NewRe: Domain Name Request
Steve we are all very busy for our event with sales force. I will ask Monday to the external company to provide you with all info, or if you prefer we can have a zoom and show you all the details. As I'm writing to you and David and the team is copies
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 24, 2026, 4:47 PM
NewFollow up: Launch an identity program with lower cost
Build fast—up and running in weeks, not months ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Danica at Plaid <info@email.plaid.com>
Sep 24, 2026, 4:31 PM
NewStarline Fixes
I have done some initial flows, but stopped as I feel like it is not completed through and just haven't been checked yet for me to review. If it is completed through and ready for me to review let me know. But please go through your inital run through bef
Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>
Sep 24, 2026, 4:13 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal ...
##- Please type your reply above this line -## Your request (202530529) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 11:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 24, 2026, 3:27 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 11:17 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 24, 2026, 3:17 PM
NewConfirmation statement for CCC WORLDWIDE LIMITED (16831392) is due soon – make sure all directors are verified
This is an official email to the registered email address of CCC WORLDWIDE LIMITED (16831392) from Companies House. If you’re a third-party agent who has received this email on behalf of a company, please forward to the company director(s). Your confirmat
Companies House <companies.house@notifications.service.gov.uk>
Sep 24, 2026, 1:49 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc You misunderstood me. I send four notifications, one in each language. I get a confirmation that each was sent successfully, but I only receive the Hungarian one. My downline has one Hungarian, one Spanish, one English,
István Ringhoffer <ringi.teszt@gmail.com>
Sep 24, 2026, 1:19 PM
New[Sun Soft Inc] Re: VERY IMPORTANT | Booster Eco App Unavailable on Google Pixel Devices
##- Please type your reply above this line -## Your request (202530544) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 08:38 EDT Hi, Thanks for flagging this —
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 24, 2026, 12:38 PM
New[Sun Soft Inc] Re: Ticket: 1888594392 – User: omarkambai33 – ID: 039.000.000.112 – BTEC staking process failing
##- Please type your reply above this line -## Your request (202530547) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 07:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 24, 2026, 11:17 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1782562888 - Username: komlaamouzou - ID:001.000.006.437 - Web3 Staking & Historical Staked Tokens Display
##- Please type your reply above this line -## Your request (202530541) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 07:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 24, 2026, 11:16 AM
New[Sun Soft Inc] Re: URGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access
##- Please type your reply above this line -## Your request (202530555) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 07:02 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 24, 2026, 11:02 AM
New[Sun Soft Inc] Re: Ticket: 1545615082 – User: Lael – ID: 001.000.001.767 – BTEC token balance showing 0 and unable to stake $7k purchase
##- Please type your reply above this line -## Your request (202530554) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 06:13 EDT Hi, Kindly check the updates re
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 24, 2026, 10:13 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc The price is displayed correctly for me: When switching languages, there is an issue with the currency in the cart, but the prices are displayed correctly in euros: Üdvözlettel / Kind regards, Ringhoffer Ist
István Ringhoffer <ringi.teszt@gmail.com>
Sep 24, 2026, 9:09 AM
New[Sun Soft Inc] Re: Add new SKU and replace SKU
##- Please type your reply above this line -## Your request (202530553) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 24, 2026, 03:07 EDT Hi, We have reviewed your reque
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 24, 2026, 7:07 AM
NewSuper Sunday - Not To Be Missed!
We are showcasing a new look and feel presentation, a new product and all the updates from the company... View online version It's all in the numbers Super Sunday Not To Be Missed! Dear Steve, You are invited to attend a full community Super
PNGVN Family <news@gng.community>
Sep 24, 2026, 5:00 AM
NewURGENT: Lael (001.000.001.767) and Corne (001.000.002.016) | BTEC staking and Companion access
Hi Team, Hoping this email finds you well, please urgently investigate this sensitive case. Roseline and her husband have invested significantly in BTEC, and Roseline has been unable to stake her tokens or access Companion. She is very frustrated and ne
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 23, 2026, 9:52 PM
NewRe: Domain Name Request
Hello Luca, We are happy to help you with this. Please share temporary access to the account where the domains were purchased/registered. If the provider allows it, you can also add us as a temporary user instead of sharing the main login credential
QAG <qag@sunsoftny.com>
Sep 23, 2026, 6:49 PM
NewRe: [Sun Soft Inc] Re: Add new SKU and replace SKU
Yes please proceed and increase it to the current agent's autopay. She will be notified of this change. Thanks! Information About Brokers Services Consumer Protection Notice Ashley Sotomayor REALTOR® | Admin O: 833.242.7007 D: 914.482.8262
Ashley Sotomayor <ashley@callitclosed.com>
Sep 23, 2026, 5:10 PM
New[Sun Soft Inc] Re: Add new SKU and replace SKU
##- Please type your reply above this line -## Your request (202530553) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 12:12 EDT Hi, We have reviewed your reque
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 23, 2026, 4:12 PM
New[Sun Soft Inc] Re: Issues – eGift Cards, Wallet Top-Ups & BTEC Staking
##- Please type your reply above this line -## Your request (202530551) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 12:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 23, 2026, 4:08 PM
New[Sun Soft Inc] Re: Merchant Product Suite – Required Product Updates
##- Please type your reply above this line -## Your request (202530545) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 12:05 EDT Hi, We have reviewed and comple
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 23, 2026, 4:05 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal ...
Hi Team, Following up on the unstaking request for user ClayH: The user confirmed receipt of the 300,000 BTEC tokens, but the 43,691.103 BTEX staking rewards are not displaying in their wallet/dashboard (Total Airdrop Tokens shows 0.00). Please check t
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 23, 2026, 3:43 PM
NewRe: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Ticket#1972156945 - username: daveoneegs - ID:061.000.000.095 - BTEC FCM BRONZE Token Request & Wallet Migration
Hi Team, The user daveoneegs has confirmed that they have successfully logged in and signed the Web3 Agreement on their dashboard. Could you please proceed with transferring the 25,000 BTEC FCM BRONZE tokens to their active wallet address below? *
Jose Genovese <jose.genovese@booster.eco>
Sep 23, 2026, 3:29 PM
NewRe: [Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
Hi team, Thanks for sending the login credentials. I was able to log and successfully purchase both Marketing Pack and Merchant Pack, the flow seems pretty easy to navigate. One thing I need your help with is aligning the text on this page on the p
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 23, 2026, 3:12 PM
NewFight AI fraud: download our latest report
See the tools, signals, and shared intel helping fraud teams stay ahead. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
The Plaid Team <info@email.plaid.com>
Sep 23, 2026, 3:09 PM
NewTicket: 1545615082 – User: Lael – ID: 001.000.001.767 – BTEC token balance showing 0 and unable to stake $7k purchase
Hi Team, Please check the following case: Username: Lael ID: 001.000.001.767 Ticket Number: 1545615082 Issue Summary: The user purchased $7,000 worth of tokens between August and October 2026, but their wallet is currently showing 0 available tokens.
Jose Genovese <jose.genovese@booster.eco>
Sep 23, 2026, 2:58 PM
NewFwd: Marketing Campaigns — Distribution, Registration & Tracking Issues
FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work
David C <david@sunsoftny.com>
Sep 23, 2026, 2:55 PM
NewAdd new SKU and replace SKU
Hi team! Please create a SKU labeled "$15 - Additional SkySlope User (autopay)" And if you can replace the "$35 Team Admin Package" to "$40 Team Admin Package," that would be great. Thanks! Information About Brokers Services Consumer Protecti
Ashley Sotomayor <ashley@callitclosed.com>
Sep 23, 2026, 2:49 PM
NewRe: Booster Companion Mobile App
Hi team, Great, thanks. Please update us regarding the app submission, once it has been approved and when it will be live. Same with the updates and make sure to update and add all this info to the PM tool on Icon. Best, From: QAG <qag@sunso
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 23, 2026, 2:40 PM
New[Sun Soft Inc] Re: Re: Urgent Placement Request – Llinay López
##- Please type your reply above this line -## Your request (202530550) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 10:32 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 23, 2026, 2:32 PM
NewRe: Domain Name Request
Hi Steve, I'm not an expert, when we create the shop and server we have ask our partner to configure properly. What can I do to confirm the info below? I need to ask them? PLS let me know Luca Bianchi Direttore Generale Starline S.r.l Pia
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 23, 2026, 2:28 PM
NewRe: Domain Name Request
Yes and if possible as part of demo live at our event. Warms Regards Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianchi@starline-italia.com W
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 23, 2026, 2:26 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 09:58 EDT HI, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 23, 2026, 1:58 PM
New[Sun Soft Inc] Re: dupe account
##- Please type your reply above this line -## Your request (202530536) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 09:40 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 23, 2026, 1:40 PM
NewRe: Domain Name Request
Hello Luca, We have now licensed both domains and generated the new nameservers. Please find the nameservers below for both domains: NS1: katelyn.ns.cloudflare.com NS2: thomas.ns.cloudflare.com Before asking you to change the nameservers, we
QAG <qag@sunsoftny.com>
Sep 23, 2026, 1:23 PM
NewRe: Domain Name Request
Hello Luca, We have now licensed both domains and generated the new nameservers. Please find the nameservers below for both domains: NS1: katelyn.ns.cloudflare.com NS2: thomas.ns.cloudflare.com Before asking you to change the nameservers, we
QAG <qag@sunsoftny.com>
Sep 23, 2026, 1:23 PM
NewRe: Domain Name Request
Hello Luca, We have now licensed both domains and generated the new nameservers. Please find the nameservers below for both domains: NS1: katelyn.ns.cloudflare.com NS2: thomas.ns.cloudflare.com Before asking you to change the nameservers, we
QAG <qag@sunsoftny.com>
Sep 23, 2026, 1:12 PM
NewRe: Domain Name Request
Hello Luca, We have now licensed both domains and generated the new nameservers. Please find the nameservers below for both domains: NS1: katelyn.ns.cloudflare.com NS2: thomas.ns.cloudflare.com Before asking you to change the nameservers, we
QAG <qag@sunsoftny.com>
Sep 23, 2026, 1:11 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc I would need the login credentials, as unfortunately this URL is no longer accessible: https://eu.onetimesecret.com/secret/b6dtwidhuu66zi13o1ifr0dm8wlohu9gjipk6jdfl05tm4pye4wc4mjci3j06o Üdvözlettel / Kind regards, R
István Ringhoffer <ringi.teszt@gmail.com>
Sep 23, 2026, 1:06 PM
NewRe: [Sun Soft Inc] Re: dupe account
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 22., K, 17:36): ##- Please type your reply above this line -## Your request (202530536) has
István Ringhoffer <ringi.teszt@gmail.com>
Sep 23, 2026, 1:03 PM
NewRe: Domain Name Request
Hello Valentina, Thank you for sharing the photos and pricing details for the welcome sets. Just to confirm, these welcome sets need to be configured as part of the Consultant Registration process, where the consultant can select the applicable welc
QAG <qag@sunsoftny.com>
Sep 23, 2026, 12:34 PM
NewRe: Booster Companion Mobile App
Hi Hazel, Thank you for the confirmation and approval. Regarding your questions: 1. Additional Languages Adding German, Modern Standard Arabic, Swiss French, and Dutch will take approximately 1–2 weeks, including implementation and testing.
QAG <qag@sunsoftny.com>
Sep 23, 2026, 11:56 AM
NewRe: Domain Name Request
Good afternoon, Please find attached photos of our welcome sets, as request by Mr Bianchi. Nioblu Advanced Set, price €232.00 Nioblu Absolute Set, price €161.00 Thank you Warm regards Valentina Colombo Executive Assistant General Manage
Valentina Colombo <valentina.colombo@starline-italia.com>
Sep 23, 2026, 11:41 AM
New[Sun Soft Inc] Re: Re: Booster – October 1st Launch Checklist
##- Please type your reply above this line -## Your request (202530546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 06:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 23, 2026, 10:39 AM
New[Sun Soft Inc] Re: Customer-to-Partner Conversion Request – Anamary Oliva Gonzalez (ID 766551)
##- Please type your reply above this line -## Your request (202530548) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 02:23 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 23, 2026, 6:23 AM
New[Sun Soft Inc] Re: Required Update – Add Joint Member Feature in Partner Back Office
##- Please type your reply above this line -## Your request (202530511) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 01:40 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 23, 2026, 5:40 AM
New[Sun Soft Inc] Re: Update Momentum Awards Pop-Up Time to 5:00 PM
##- Please type your reply above this line -## Your request (202530549) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 01:39 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 23, 2026, 5:40 AM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202530543) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 23, 2026, 01:09 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 23, 2026, 5:09 AM
NewIssues – eGift Cards, Wallet Top-Ups & BTEC Staking
Hello David and Team, I wanted to bring a few issues to your attention that I’ve been made aware of and that I think we need to get addressed. I’ve attached the screenshots showing the errors for reference. 1. eGift Card Purchases We are still seeing a
Matt Swanson <matthew.swanson@booster.eco>
Sep 23, 2026, 1:49 AM
NewYou’re invited onto the field at Oracle Park + there’s a secret guest.
VIP access to an exclusive Oracle Park night with a major live artist. Your Connect pass unlocks exclusive field access to a private concert at Oracle Park on October 21. Cloudflare Connect · San Francisco A can't miss private concert for Cloudflare
Cloudflare <em@em1.cloudflare.com>
Sep 23, 2026, 1:32 AM
NewRe: Urgent Placement Request – Llinay López
Hi Team, Please revert the placement change previously requested for Llinay López. Remove Llinay’s placement from under Charlene Carrión and place her directly under her original sponsor. Her sponsor must remain unchanged; only the placement should
Momentum Network <support@momentumnetwork.net>
Sep 22, 2026, 11:45 PM
NewUpdate Momentum Awards Pop-Up Time to 5:00 PM
Hello Team, Please update the time displayed for Saturday, September 26, in the Momentum Awards 2026 pop-up. It currently shows 6:00 PM and must be changed to 5:00 PM. Please make this correction in both versions: * English pop-up * Sp
Momentum Network <support@momentumnetwork.net>
Sep 22, 2026, 11:41 PM
NewCustomer-to-Partner Conversion Request – Anamary Oliva Gonzalez (ID 766551)
Hello Team, Anamary Oliva Gonzalez, Customer ID 766551, was mistakenly enrolled as a customer using the $249.99 customer enrollment link. However, she was supposed to be enrolled as a Momentum Partner. Please complete the following changes: 1.
Momentum Network <support@momentumnetwork.net>
Sep 22, 2026, 11:32 PM
NewRe: [Sun Soft Inc] Re: Required Update – Add Joint Member Feature in Partner Back Office
Confirmed El mar, 22 sept 2026 a la(s) 3:29 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530511) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Sep 22, 2026, 9:45 PM
NewRe: [Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy
Confirmed El mar, 22 sept 2026 a la(s) 2:33 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530460) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Sep 22, 2026, 9:45 PM
NewTicket: 1888594392 – User: omarkambai33 – ID: 039.000.000.112 – BTEC staking process failing
Hi Team, Please check the following case: * Username: omarkambai33 * ID: 039.000.000.112 * Ticket Number: 1888594392 * Issue Summary: The user is unable to complete the BTEC staking process in the application. Upon attempting to sta
Jose Genovese <jose.genovese@booster.eco>
Sep 22, 2026, 8:10 PM
NewRe: Booster – October 1st Launch Checklist
Hi team, Thanks for sending the proposed flows. Can you please share a test account we can use for testing the flow? We need to be able to purchase the packs without the Google Authenticator limitation or we should be able to link a QR code from our ph
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 22, 2026, 7:29 PM
NewMerchant Product Suite – Required Product Updates
Hello Everyone, I reviewed the current Merchant Product Suite and found a few issues that need to be corrected. At the moment, the Merchant Product Suite is missing several products that should be available to merchants, while also including product
Matt Swanson <matthew.swanson@booster.eco>
Sep 22, 2026, 7:02 PM
NewVERY IMPORTANT | Booster Eco App Unavailable on Google Pixel Devices
Hi Team, Please check the following issue: Area: Booster Eco Mobile App / Google Play Store Affected Devices: Multiple Google Pixel phones Issue Summary: Members of the community are unable to download the new Booster Eco app. Google Play displays a m
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 22, 2026, 6:01 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, Thank you for the clarification and for enabling the Campaign Report. I have access to the dashboard in the Admin Back Office Thank you Kind regards, Ana Bezerra Marketing & Adm Manager ________________________________ From: Support T
Ana Bezerra <ana.bezerra@booster.eco>
Sep 22, 2026, 5:35 PM
NewRe: [Sun Soft Inc] Re: Ticket: 1782562888 - Username: komlaamouzou - ID:001.000.006.437 - Web3 Staking & Historical Staked Tokens Display
Hi Team, Following up on this ticket, please find the requested details and attachments from the user below: * Wallet Type: The user confirmed they are using a Booster Smart Wallet. * Screenshots: Attached to this email are the error screensh
Jose Genovese <jose.genovese@booster.eco>
Sep 22, 2026, 4:07 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 11:37 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 3:37 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
##- Please type your reply above this line -## Your request (202530539) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 11:37 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 3:37 PM
New[Sun Soft Inc] Re: dupe account
##- Please type your reply above this line -## Your request (202530536) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 11:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 3:36 PM
New[Sun Soft Inc] Re: Ticket#1278843535 - username: gloireinfinie4 - 001.000.006.399 - Web3 Staking Contract Error
##- Please type your reply above this line -## Your request (202530540) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 11:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 3:33 PM
NewTicket#1278843535 - username: gloireinfinie4 - 001.000.006.399 - Web3 Staking Contract Error
Hi Team, Please assist with user Kantchou. When trying to stake tokens on web3.boosterapp.ai, the user encounters the following Web3 transaction execution error Reference: https://prnt.sc/wjcKTHBr2Cb_ Could you please review and reset/fix the sma
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 22, 2026, 3:14 PM
New[Sun Soft Inc] Re: Typo fixes in "Your Booster Tokens Are Ready!"
##- Please type your reply above this line -## Your request (202530528) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 11:03 EDT Hello, Thank you for getting
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 3:03 PM
NewRE: [Sun Soft Inc] Re: Typo fixes in "Your Booster Tokens Are Ready!"
Hi Team, Thank you for the update and for applying these corrections! We have reviewed the updated notification image and verified that the typographical and punctuation discrepancies have been successfully resolved. Best regards, Booster Eco Support
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 22, 2026, 2:34 PM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: HOSHI 2. Email: hoshinotane369@gmail.com 3. New Rank: Royal Penguine 4. Date
GNG Community <noreply@gng.community>
Sep 22, 2026, 1:52 PM
NewBooster – October 1st Launch Checklist
Hello Matthew, We hope this email finds you well. As we are preparing for the October 1st launch, please find below the current launch checklist and status of the modules planned for this release. 1. Marketing Campaign Integrations TikTok – Co
QAG <qag@sunsoftny.com>
Sep 22, 2026, 1:05 PM
NewBooster – October 1st Launch Checklist
Hello Matthew, We hope this email finds you well. As we are preparing for the October 1st launch, please find below the current launch checklist and status of the modules planned for this release. 1. Marketing Campaign Integrations TikTok – Co
QAG <qag@sunsoftny.com>
Sep 22, 2026, 1:03 PM
NewBooster – October 1st Launch Checklist
Hello Matthew, We hope this email finds you well. As we are preparing for the October 1st launch, please find below the current launch checklist and status of the modules planned for this release. 1. Marketing Campaign Integrations TikTok – Co
QAG <qag@sunsoftny.com>
Sep 22, 2026, 12:54 PM
NewRe: Domain Name Request
Hello Luca, Thank you for sharing the domain names. Both domains work for us. We will proceed with licensing the domains. Once completed, we will get back to you with the next steps. Thank you. Delivering with Excellence, Steve Lee Senio
QAG <qag@sunsoftny.com>
Sep 22, 2026, 12:52 PM
NewRe: Domain Name Request
Hello Luca, Thank you for sharing the domain names. Both domains work for us. We will proceed with licensing the domains and generating the required name server details. Once completed, we will get back to you with the next steps. Thank you. D
QAG <qag@sunsoftny.com>
Sep 22, 2026, 12:51 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
Hi @Support Team - Sun Soft Inc What link can I use to access the report? If I try to send someone a bonus, it redirects me to a blank white page: In the meantime, we discussed the issues in question during the meeting: - In the case of “Send bon
István Ringhoffer <ringi.teszt@gmail.com>
Sep 22, 2026, 12:38 PM
NewBooster - Change Request (CR) Updates
Hello Matthew, We hope this email finds you well. Please find the link below with the latest updates on the Change Requests (CRs): CR Updates Kindly review the updates and share your feedback with us. Delivering with Excellence, Steve
QAG <qag@sunsoftny.com>
Sep 22, 2026, 12:07 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal ...
##- Please type your reply above this line -## Your request (202530529) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 07:20 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 11:20 AM
NewRe: Domain Name Request
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 22, 2026, at 02:32, Luca Bianchi <luca.bianchi@starline-italia.com> wrote: If possible I will
QAG <qag@sunsoftny.com>
Sep 22, 2026, 11:15 AM
New[Sun Soft Inc] Re: Name Correction – Power Closer of the Year Report
##- Please type your reply above this line -## Your request (202530534) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 06:07 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 10:07 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 21., H, 15:23): ##- Please type your reply above this line -## Your request (202530499) has
István Ringhoffer <ringi.teszt@gmail.com>
Sep 22, 2026, 9:02 AM
Newdupe account
Hi @Support Team - Sun Soft Inc There's a duplicate account in the admin again:q Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Sep 22, 2026, 8:56 AM
New[Sun Soft Inc] Re: Typo fixes in "Your Booster Tokens Are Ready!"
##- Please type your reply above this line -## Your request (202530528) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 04:04 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 8:04 AM
New[Sun Soft Inc] Re: Ticket: 557147307– User: kevinrand – ID: 001.000.000.009 – Copy and paste function not working in Ignite on mobile devices
##- Please type your reply above this line -## Your request (202530530) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 04:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 8:04 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc It doesn’t detect the language automatically for me: User: ylYGacSm foltosgazdaja@proton.me There’s no need to filter/restrict by language when sending to a sponsor. The system probably knows the primary language o
István Ringhoffer <ringi.teszt@gmail.com>
Sep 22, 2026, 7:48 AM
New[Sun Soft Inc] Re: Required Update – Add Joint Member Feature in Partner Back Office
##- Please type your reply above this line -## Your request (202530511) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 03:29 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 7:30 AM
New[Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy
##- Please type your reply above this line -## Your request (202530460) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 02:33 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 6:33 AM
NewRe: Domain Name Request
If possible I will keep the same www.starline-europa.com (for MLM) and www.NIOBLUPRO.com for Pharma business. Pls let me know if it will be not possible. Warms Regards Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republi
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 22, 2026, 6:32 AM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Ticket#1972156945 - username: daveoneegs - ID:061.000.000.095 - BTEC FCM BRONZE Token Request & Wallet Migration
##- Please type your reply above this line -## Your request (202530531) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 02:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 6:27 AM
New[Sun Soft Inc] Re: Urgent Placement Request – Llinay López
##- Please type your reply above this line -## Your request (202530532) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 02:21 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 6:21 AM
New[Sun Soft Inc] Re: Re: Urgent Placement Request – Llinay López
##- Please type your reply above this line -## Your request (202530533) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 02:19 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 6:19 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: URGENT: MAC Demo Account Credentials Needed
##- Please type your reply above this line -## Your request (202530521) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 22, 2026, 01:03 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 22, 2026, 5:03 AM
NewName Correction – Power Closer of the Year Report
Hello Team, I need a name correction made specifically in the Power Closer of the Year category of the Momentum Awards 2026 report. Please make the following changes: * Replace the name currently shown in position #1 with Jariannette Meléndez
Momentum Network <support@momentumnetwork.net>
Sep 22, 2026, 12:43 AM
NewDomain Name Request
Hello Luca, We hope this email finds you well. Could you please share the domain name you would like to use for the project? We need to license the domain in our system first in order to generate the required nameserver details and proceed with t
QAG <qag@sunsoftny.com>
Sep 21, 2026, 9:57 PM
NewDomain Name Request
Hello Luca, We hope this email finds you well. Could you please share the domain name you would like to use for the project? We need to license the domain in our system first in order to generate the required nameserver details. Once the domain i
QAG <qag@sunsoftny.com>
Sep 21, 2026, 9:55 PM
NewBooster - Change Request (CR) Updates
Hello Matthew, We hope this email finds you well. Please find the link below with the latest updates on the Change Requests (CRs): CR Updates Kindly review the updates and share your feedback with us. Delivering with Excellence, Steve
QAG <qag@sunsoftny.com>
Sep 21, 2026, 9:34 PM
NewBooster - Change Request (CR) Updates
Hello Matthew, We hope this email finds you well. Please find the link below with the latest updates on the Change Requests (CRs): CR Updates Kindly review the updates and share your feedback with us. Delivering with Excellence, Steve
QAG <qag@sunsoftny.com>
Sep 21, 2026, 9:32 PM
NewBooster Companion - Updated Email
Hello Matthew, We hope this email finds you well. As discussed, we have now completed the OpenAI integration for the Companion, and the updated build is available below: Build Link: https://expo.dev/artifacts/eas/GqCkFeDdezUpAAFwH_5Iu-EPM1-spo9uo
QAG <qag@sunsoftny.com>
Sep 21, 2026, 9:30 PM
NewBooster Companion - Updated Email
Hello Matthew, We hope this email finds you well. As discussed, we have now completed the OpenAI integration for the Companion, and the updated build is available below: Build Link: https://expo.dev/artifacts/eas/GqCkFeDdezUpAAFwH_5Iu-EPM1-spo9uo
QAG <qag@sunsoftny.com>
Sep 21, 2026, 9:29 PM
NewBooster Companion - Updated Email
Hello Matthew, We hope this email finds you well. As discussed, we have now completed the OpenAI integration for the Companion, and the updated build is available below: Build Link: https://expo.dev/artifacts/eas/GqCkFeDdezUpAAFwH_5Iu-EPM1-spo9uo
QAG <qag@sunsoftny.com>
Sep 21, 2026, 9:28 PM
New[Sun Soft Inc] Re: Companion App Availability on Mobile Devices
##- Please type your reply above this line -## Your request (202530490) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 16:48 EDT Hello Hazel, Thank you for your
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 8:48 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
##- Please type your reply above this line -## Your request (202530527) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 16:31 EDT Hello Hazel, Thank you for your
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 8:31 PM
NewBooster Companion
Hello Matthew, We hope this email finds you well. As discussed, we have now completed the OpenAI integration for the Companion. You can find the latest build at the link below: Build Link: https://expo.dev/artifacts/eas/GqCkFeDdezUpAAFwH_5Iu-EPM1
QAG <qag@sunsoftny.com>
Sep 21, 2026, 8:25 PM
NewBooster Companion
Hello Matthew, We hope this email finds you well. As discussed, we have now completed the OpenAI integration for the Companion. You can find the latest build at the link below: Build Link: https://expo.dev/artifacts/eas/GqCkFeDdezUpAAFwH_5Iu-EPM1
QAG <qag@sunsoftny.com>
Sep 21, 2026, 8:25 PM
NewBooster Companion
Hello Matthew, We hope this email finds you well. As discussed, we have now completed the OpenAI integration for the Companion. You can find the latest build at the link below: Build Link: https://expo.dev/artifacts/eas/GqCkFeDdezUpAAFwH_5Iu-EPM1
QAG <qag@sunsoftny.com>
Sep 21, 2026, 8:24 PM
NewRe: Urgent Placement Request – Llinay López
Hi Team, I am following up on this urgent request, as the placement change for Llinay López must be completed today. Please place her membership directly under Charlene Carrión in the genealogy. Again, this is PLACEMENT ONLY and NOT a sponsor change
Momentum Network <support@momentumnetwork.net>
Sep 21, 2026, 7:43 PM
NewRe: [Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy
Re: Momentum Mentor Academy – Spanish Translation Correction Hi, Thank you for the updates. There is one additional correction needed in the Spanish translation of the main headline. The English version says: Knowledge that builds your MOMENTU
Momentum Network <support@momentumnetwork.net>
Sep 21, 2026, 7:34 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: URGENT: MAC Demo Account Credentials Needed
Confirmed El lun, 21 sept 2026 a la(s) 9:21 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530521) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Sep 21, 2026, 7:32 PM
NewRe: [Sun Soft Inc] Re: Required Update – Add Joint Member Feature in Partner Back Office
Confirmed El lun, 21 sept 2026 a la(s) 6:07 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530511) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Sep 21, 2026, 7:03 PM
NewUrgent Placement Request – Llinay López
Hi Development Team, I need an urgent placement change completed today for Llinay López. Please place Llinay López’s membership directly under Charlene Carrión in the genealogy. This is PLACEMENT ONLY. This is NOT a sponsor change, so please make
Momentum Network <support@momentumnetwork.net>
Sep 21, 2026, 6:36 PM
NewRE: [Sun Soft Inc] Re: Ticket#1972156945 - username: daveoneegs - ID:061.000.000.095 - BTEC FCM BRONZE Token Request & Wallet Migration
Hi team, Please assist us in verifying and processing a token allocation/migration request for BTEC FCM BRONZE. User Details & Addresses: * New Active Wallet: 0x43e6B275020efaEcC677305B9f053c3A808cA4De * Old Wallet: 0x573aCaB9593c9a655BE2223
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 21, 2026, 6:07 PM
NewSee amberlin91396, faith_gail28 and more in your feed
New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny
amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>
Sep 21, 2026, 6:02 PM
New[Sun Soft Inc] Re: Placement Request – Partner 687067 Eduardo Silva
##- Please type your reply above this line -## Your request (202530520) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 14:00 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 6:00 PM
NewTicket: 557147307– User: kevinrand – ID: 001.000.000.009 – Copy and paste function not working in Ignite on mobile devices
Hi Team, Please check the following case: Username: kevinrand ID: 001.000.000.009 Ticket Number: 557147307 Issue Summary: The user reports that the copy and paste function is not working when using Ignite on their Android mobile device. While text se
Jose Genovese <jose.genovese@booster.eco>
Sep 21, 2026, 5:59 PM
NewRe: [Sun Soft Inc] Re: Ticket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal display (0 BTEC)
Hi Team, We have received confirmation from the user (Clayton / ClayH) stating that they want to proceed with unstaking their 300,000 BTEC tokens along with all applicable staking rewards. Please proceed with the unstaking process for their account acco
Jose Genovese <jose.genovese@booster.eco>
Sep 21, 2026, 5:49 PM
NewTypo fixes in "Your Booster Tokens Are Ready!"
Hi Team, Please check and fix the following typos: Affected Template: "Your Booster Tokens Are Ready!" notification. Typographical Issues: 1. Subtitle: Contains "Tokens.!" (remove the unnecessary dot before the exclamation mark). 2. Body Text
Jose Genovese <jose.genovese@booster.eco>
Sep 21, 2026, 5:30 PM
NewRe: Welcome to Sunsoft – Let’s Get Started!
Perfect! I got it set for Monday Sept 28th at 9am ET and I have cc'd Nicola and Valentina on the zoom invite as well. See you on Monday! ________________________________ From: Luca Bianchi <luca.bianchi@starline-italia.com> Sent: Monday, September
Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>
Sep 21, 2026, 5:17 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
Hi team, I have some questions regarding the Project Management Tool: 1. Two-way updates with notifications, similar to Asana. Right now the tracker is read-only for us — we can see status, but we can't reply, ask a question, or flag something
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 21, 2026, 5:05 PM
NewRe: [Sun Soft Inc] Re: Companion App Availability on Mobile Devices
Hi team, Thanks for your reply. We will go ahead with option 1: Table-friendly pass. Please let us know the timeline for this implementation. Best, From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Monday, September 21,
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 21, 2026, 4:44 PM
NewRe: Booster Companion Mobile App
Hi team, Thanks for sending the updated APK - I tested it and it looks good. Approved on our end. A couple of questions: 1. How long would it take to add German, Modern Standard Arabic, Swiss French, and Dutch as supported languages? 2. Once t
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 21, 2026, 4:42 PM
NewRe: Welcome to Sunsoft – Let’s Get Started!
Hi connie I'm available * Monday, Sept 28th at 8 or 9 am EST Looking forward to start the project. Please make sure from now on that Valentina.colombo@starline-italia.com is included in all e-mails She will be our project leader, Talk to you
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 21, 2026, 4:35 PM
NewRe: URGENT – Please Complete Eduardo Silva Placement in Live Today
Copied Raul, I have already expedited this to the SSG. Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th F
David C <david@sunsoftny.com>
Sep 21, 2026, 4:34 PM
NewRe: [Sun Soft Inc] Re: Placement Request – Partner 687067 Eduardo Silva
Confirmed. Please this is urgent. On Mon, Sep 21, 2026 at 6:33 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530520) has been updated. To add additional commen
Momentum Network <support@momentumnetwork.net>
Sep 21, 2026, 4:18 PM
New[Sun Soft Inc] Re: Ticket: 1721179092– User: mobilemarketers – ID: 001.000.000.123 – Booster Eco app force closes continuously.
##- Please type your reply above this line -## Your request (202530524) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 11:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 3:55 PM
New[Sun Soft Inc] Re: Ticket: 302573502 – User: Aibooster – ID: 061.000.000.098 – Cannot access Product Suite via affiliate section.
##- Please type your reply above this line -## Your request (202530525) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 11:52 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 3:52 PM
NewWelcome to Sunsoft – Let’s Get Started!
Hello Luca, Welcome aboard! We’re excited to have you join us and truly appreciate the opportunity to work together. To ensure a smooth start, we’d like to schedule a Project Kick-Off Meeting. During this session, we’ll introduce the team, review pr
Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>
Sep 21, 2026, 3:35 PM
NewRe: Starline – MLM Pro Demo System for Consultants and Managers
Dear Luca, Noted. Everything is on schedule. Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Man
David C <david@sunsoftny.com>
Sep 21, 2026, 3:26 PM
New[Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy
##- Please type your reply above this line -## Your request (202530460) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 11:20 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 3:20 PM
New[Sun Soft Inc] Re: Momentum Mentor Academy Admin – Complete UI/UX Redesign Requirements
##- Please type your reply above this line -## Your request (202530461) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 11:19 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 3:19 PM
NewTicket: 302573502 – User: Aibooster – ID: 061.000.000.098 – Cannot access Product Suite via affiliate section.
Hi Team, Please check the following case: Username: Aibooster ID: 061.000.000.098 Ticket Number: 302573502 Issue Summary: The user reports that they are unable to access the Product Suite through the affiliate section of the platform. Requested Acti
Jose Genovese <jose.genovese@booster.eco>
Sep 21, 2026, 3:19 PM
NewTicket: 1721179092– User: mobilemarketers – ID: 001.000.000.123 – Booster Eco app force closes continuously.
Hi Team, Please check the following case: Username: mobilemarketers ID: 001.000.000.123 Ticket Number: 1721179092 Issue Summary: The user reports that the Booster Eco app repeatedly force closes immediately upon opening after the latest app update. T
Jose Genovese <jose.genovese@booster.eco>
Sep 21, 2026, 3:07 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 10:59 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 2:59 PM
NewRe: Starline – MLM Pro Demo System for Consultants and Managers
David just to be clear: The request for different languages is for the demo we have on 26 Sept. Luca Bianchi Direttore Generale Starline S.r.l Piazza della Republica 5 21100 Varese – Italy Phone:+39 0332 1434283 Email: Luca.bianch
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 21, 2026, 2:40 PM
NewRe: Starline – MLM Pro Demo System for Consultants and Managers
Dear David for the AI you told me it will be available in a lot of languages for testing which will you implement? Only Italian, Dutch and German? Or also other? Pls let me know Luca Bianchi Direttore Generale Starline S.r.l Piazza della
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 21, 2026, 2:08 PM
NewRe: Starline – MLM Pro Demo System for Consultants and Managers
Dear Nicola, Thank you for your prompt update. We will forward this to our billing office. Meanwhile, we will begin the project kickoff process internally. We look forward to a successful, long-term business relationship. Cheerfully Yours!
David C <david@sunsoftny.com>
Sep 21, 2026, 1:39 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
##- Please type your reply above this line -## Your request (202530499) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 09:23 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 1:23 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: URGENT: MAC Demo Account Credentials Needed
##- Please type your reply above this line -## Your request (202530521) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 09:21 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 1:21 PM
NewRE: Starline – MLM Pro Demo System for Consultants and Managers
Dear David, please find attached the payment details about the Invoice Number 6023N217. Best regards, Nicola Bianchi Amministrazione Starline S.r.l P.za Della Repubblica, 5 21100 Varese Varese – Italy Phone:+39 0332 1434287 Email: nicola.b
Nicola Bianchi <nicola.bianchi@starline-italia.com>
Sep 21, 2026, 11:38 AM
NewRe: Starline – MLM Pro Demo System for Consultants and Managers
David here the product info in pdf file we have used to train our consultant. Pls use for AI. In the mean time pls let me know if they are ok for future use in production. Nicola will send you bank transfer detail for the invoice you have issued.
Luca Bianchi <luca.bianchi@starline-italia.com>
Sep 21, 2026, 11:32 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc Please password-protect staging5 so that Google doesn’t index it. This is important. There is a new version (3.3.5) in our account. Please test it on one of the staging servers: https://e.pcloud.link/publink/show?cod
István Ringhoffer <ringi.teszt@gmail.com>
Sep 21, 2026, 11:31 AM
New[Sun Soft Inc] Re: Placement Request – Partner 687067 Eduardo Silva
##- Please type your reply above this line -## Your request (202530520) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 06:33 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 10:33 AM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for your email. The requested changes have been completed, including the voice preview and Companion UI color updates. Please find the updated APK at the link below: Link: https://expo.dev/artifacts/eas/NWoD4sSDvU2sGCSuQ_
QAG <qag@sunsoftny.com>
Sep 21, 2026, 10:28 AM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for your email. The requested changes have been completed, including the voice preview and Companion UI color updates. Please find the updated APK at the link below: Link: https://expo.dev/artifacts/eas/NWoD4sSDvU2sGCSuQ_
QAG <qag@sunsoftny.com>
Sep 21, 2026, 10:26 AM
NewFw: Re: Starline – MLM Pro Demo System for Consultants and Managers
Dear Anna, FYI - These are the supporting documents and files for the demo setup. Thank You. QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York,
QAG <qag@sunsoftny.com>
Sep 21, 2026, 10:15 AM
NewFw: Re: Starline – MLM Pro Demo System for Consultants and Managers
Dear Anna, FYI - Thank You. QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team Reinvent Innovation New York, USA
QAG <qag@sunsoftny.com>
Sep 21, 2026, 10:14 AM
New[Sun Soft Inc] Re: Required Update – Add Joint Member Feature in Partner Back Office
##- Please type your reply above this line -## Your request (202530511) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 06:07 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 10:07 AM
NewRe: Starline – MLM Pro Demo System for Consultants and Managers
Good afternoon, here is the material as requested by Mr Bianchi. Attached are the Nioblu and Starline logos, Mr Bianchi's picture and the link to download the products: https://we.tl/t-EZmqXLqSksvDcbzs Below are the links to find information about
Valentina Colombo <valentina.colombo@starline-italia.com>
Sep 21, 2026, 10:03 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
Hi @Support Team - Sun Soft Inc I did not receive an email confirming the successful payout (and I did not request the payout in HUF, but in EUR): Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@
István Ringhoffer <ringi.teszt@gmail.com>
Sep 21, 2026, 9:20 AM
New[Sun Soft Inc] Re: Urgent – Token Purchase Error for Member 001.000.007.436
##- Please type your reply above this line -## Your request (202530522) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 04:30 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 8:30 AM
New[Sun Soft Inc] Re: Companion App Availability on Mobile Devices
##- Please type your reply above this line -## Your request (202530490) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 02:06 EDT Hi Hazel, Thanks for confirming
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 6:06 AM
New[Sun Soft Inc] Re: Update Partner Enrollment Date – Sandra Iracema (ID 418923)
##- Please type your reply above this line -## Your request (202530523) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 21, 2026, 01:55 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 21, 2026, 5:56 AM
NewUpdate Partner Enrollment Date – Sandra Iracema (ID 418923)
Hi Team, Please update the enrollment/join date for the following partner: Partner Name: Sandra Iracema Partner ID: 418923 New Enrollment Date: March 21, 2025 Currently, her profile is showing 01/24/2024 under “Joined On.” Please change this da
Momentum Network <support@momentumnetwork.net>
Sep 21, 2026, 3:57 AM
NewUrgent – Token Purchase Error for Member 001.000.007.436
Hi Team! Member 001.000.007.436 is trying to purchase tokens using funds available in his e-wallet. He is able to proceed through the purchase process and successfully completes the Authenticator verification, but immediately afterward he receives t
Matt Ferk <Matt.Ferk@booster.eco>
Sep 19, 2026, 9:37 PM
NewLook what you can do now
Fresh ways to create, think out loud, and explore what’s possible. We’ve been busy. Here’s what’s new. From bringing your imagination to life with Images 2.5, to thinking out loud with the new Voice mode, to pushing the boundaries of what’s possible
ChatGPT <noreply@email.openai.com>
Sep 19, 2026, 8:40 PM
NewAsk Grok what's happening now
It checks the web and X before it answers. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Grok <updates@email.grok.com>
Sep 19, 2026, 8:13 PM
NewRe: [Sun Soft Inc] Re: URGENT: MAC Demo Account Credentials Needed
Hi Development Team, After reviewing the current implementation, we need to make a final change to the MAC Financial Temperature feature. Please use the attached updated image as the exact visual reference. 1. Move It to the Top of the Dashboard
Momentum Network <support@momentumnetwork.net>
Sep 19, 2026, 7:03 PM
NewRe: [Sun Soft Inc] Re: Momentum Mentor Academy Admin – Complete UI/UX Redesign Requirements
Hi Team, I reviewed the Momentum Mentor Academy administration panel. Overall, the structure, navigation, bilingual functionality, permission matrix, and main integrations look good. However, I cannot approve moving the current staging version to live
Momentum Network <support@momentumnetwork.net>
Sep 19, 2026, 6:54 PM
NewRe: [Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy
Hi Team, Thank you for the update. I reviewed the latest staging version, and the following items must be corrected before approval: 1. Brand name “Academia de Mentores Momentum” is incorrect. The name must always remain Momentum Mentor Academ
Momentum Network <support@momentumnetwork.net>
Sep 19, 2026, 6:38 PM
NewRe: [Sun Soft Inc] Re: Urgent Update Required – Partner Enrollment Links and Joint Membership Flow
Hello, Thank you for the clarification. Please note that David has been copied on all the emails I have sent regarding this request, including the original email containing the complete requirements. Therefore, he already has access to all the neces
Momentum Network <support@momentumnetwork.net>
Sep 19, 2026, 6:36 PM
NewSee what nellai_ayyappan_72 and 8 others shared
Catch up on Instagram nellai_ayyappan_72, monaliii.raj and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these e
Instagram <posts-recaps@mail.instagram.com>
Sep 19, 2026, 5:48 PM
NewPlacement Request – Partner 687067 Eduardo Silva
Hello Team, Please complete a placement for the following partner: Partner: Eduardo Silva Partner ID: 687067 Please position his membership under: Partner: Jariannette Meléndez Partner ID: 936168 Please note that this is PLACEMENT ONLY. T
Momentum Network <support@momentumnetwork.net>
Sep 19, 2026, 4:58 PM
New[Sun Soft Inc] Re: Urgent Update Required – Partner Enrollment Links and Joint Membership Flow
##- Please type your reply above this line -## Your request (202530510) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 07:25 EDT Hello, Thank you for your reply
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 19, 2026, 11:25 AM
New[Sun Soft Inc] Re: MAC Financial Thermometer – Complete Scoring Logic, Data Sources, UI, and Implementation Requirements
##- Please type your reply above this line -## Your request (202530464) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 06:28 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 19, 2026, 10:28 AM
New[Sun Soft Inc] Re: Momentum Mentor Academy Admin – Complete UI/UX Redesign Requirements
##- Please type your reply above this line -## Your request (202530461) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 06:15 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 19, 2026, 10:15 AM
New[Sun Soft Inc] Re: Urgent: Incorrect Remaining Days in Customer Holding Tank
##- Please type your reply above this line -## Your request (202530517) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 06:05 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 19, 2026, 10:05 AM
New[Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy
##- Please type your reply above this line -## Your request (202530460) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 02:52 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 19, 2026, 6:52 AM
New[Sun Soft Inc] Re: Partner-to-Customer Account Conversion – Martha Cecilia Arango (ID 913166)
##- Please type your reply above this line -## Your request (202530518) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 02:32 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 19, 2026, 6:32 AM
New[Sun Soft Inc] Re: Request to Remove Saved Card – Theodore Harris (ID 624707)
##- Please type your reply above this line -## Your request (202530516) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 01:45 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 19, 2026, 5:45 AM
New[Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications
##- Please type your reply above this line -## Your request (202530463) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 19, 2026, 00:59 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 19, 2026, 4:59 AM
NewPartner-to-Customer Account Conversion – Martha Cecilia Arango (ID 913166)
Hi Team, Please convert the following account from a Partner membership to a Customer membership: Name: Martha Cecilia Arango Member ID: 913166 Please also update her monthly membership fee to $99.99. Kindly confirm once the account conversio
Momentum Network <support@momentumnetwork.net>
Sep 19, 2026, 3:31 AM
NewUrgent: Incorrect Remaining Days in Customer Holding Tank
Hi Team, We identified an urgent issue in the Customer Holding Tank on Julio C. Fernandez’s platform. The “Remaining Days” column is displaying values of 83, 84, 109, 126, 78, 154, and 161 days. These figures are incorrect because a customer can rem
Momentum Network <support@momentumnetwork.net>
Sep 19, 2026, 3:12 AM
NewRe: Booster Companion Mobile App
Hi Team, Thank you for the robot updates. It looks great! Could we please add a short voice preview when users select a voice in the Companion customization menu? For example: “Hello! I’m your Booster Companion.” The preview should play when tapping e
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 19, 2026, 2:18 AM
NewRequest to Remove Saved Card – Theodore Harris (ID 624707)
Hi Team, Please remove the saved card ending in 7707 from the following client’s profile: Client: Theodore Harris Client ID: 624707 Please confirm once the card has been completely removed and is no longer available for future payment attempts.
Momentum Network <support@momentumnetwork.net>
Sep 19, 2026, 12:02 AM
NewRe: [Sun Soft Inc] Re: MAC Financial Thermometer – Complete Scoring Logic, Data Sources, UI, and Implementation Requirements
Hi, Thank you for the detailed explanation, and please accept my apologies for any confusion. My request is not related to the Financial Thermometer’s calculation or its current data-coverage requirements. I need the Financial Thermometer to be remo
Momentum Network <support@momentumnetwork.net>
Sep 18, 2026, 10:04 PM
NewRe: [Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy
Momentum Mentor Academy Website Redesign – Corrections Required Hi, Thank you for the update. However, the website was not redesigned to match the reference designs I provided. The current staging version is still noticeably different from the examp
Momentum Network <support@momentumnetwork.net>
Sep 18, 2026, 9:05 PM
NewRe: [Sun Soft Inc] Re: Urgent Update Required – Partner Enrollment Links and Joint Membership Flow
Hi, I’m not sure what you are referring to. I sent an email directly to your team, as I always do, regarding the updates that need to be made. Could you please clarify why I now need to contact my Account Manager? Thank you. El vie, 18 sept 2026
Momentum Network <support@momentumnetwork.net>
Sep 18, 2026, 8:47 PM
NewRe: [Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications
Confirmed El vie, 18 sept 2026 a la(s) 3:04 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530463) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Sep 18, 2026, 8:45 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email. Please find the updated APK build. In this version, we have removed the robot body from the avatar as requested. Kindly test the updated build directly on the mobile device, without connecting or mirroring it t
QAG <qag@sunsoftny.com>
Sep 18, 2026, 8:15 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email. Please find the updated APK build. In this version, we have removed the robot body from the avatar as requested. Kindly test the updated build directly on the mobile device, without connecting or mirroring it t
QAG <qag@sunsoftny.com>
Sep 18, 2026, 8:11 PM
NewRe: Starline – MLM Pro Demo System for Consultants and Managers
Dear Luca, Thank you for confirming the signed contract and for sharing your vision for the Starline demonstration planned for your leaders on Sep 26, 2026. Your detailed input helps us understand what you would like your Consultants and Managers to ex
David C <david@sunsoftny.com>
Sep 18, 2026, 8:11 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email. Please find the updated APK build. In this version, we have removed the robot body from the avatar as requested. Kindly test the updated build directly on the mobile device, without connecting or mirroring it t
QAG <qag@sunsoftny.com>
Sep 18, 2026, 8:11 PM
NewRe: Booster Companion Mobile App
Link to app: https://expo.dev/artifacts/eas/pG0WPZIL18cA-hbZZ6stwXcftrS3M5ujFBO3Zrj0WgU.apk QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 17
QAG <qag@sunsoftny.com>
Sep 18, 2026, 8:06 PM
New[Sun Soft Inc] Re: Automatic Affiliate Payouts – Career Levels
##- Please type your reply above this line -## Your request (202530508) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 11:45 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 3:45 PM
New[Sun Soft Inc] Re: Ticket#2055714117 - username: queenazinwi - ID: 001.000.003.121 - Request for Account Balance Updates – Token Special & Personal Shopping
##- Please type your reply above this line -## Your request (202530515) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 11:35 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 3:35 PM
NewRe: [Sun Soft Inc] Re: Automatic Affiliate Payouts – Career Levels
Hi Team, Exactly. Please see the clarification below: If a member achieves Career Level 5 (CL5) in January, they receive the CL5 Career Achievement Bonus on February 1st. If that same member then achieves only Career Level 2 (CL2) in February, they rec
Matt Swanson <matthew.swanson@booster.eco>
Sep 18, 2026, 3:12 PM
NewTicket#2055714117 - username: queenazinwi - ID: 001.000.003.121 - Request for Account Balance Updates – Token Special & Personal Shopping
Hi Team, Could you please assist us in updating the balance details for this user's account? According to the user, the current figures on their profile are incorrect. Please review and apply the following updates: * Token Special: Update from $1
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 18, 2026, 3:09 PM
New[Sun Soft Inc] Re: Complete Redesign Required – Momentum Mentor Academy
##- Please type your reply above this line -## Your request (202530460) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 10:59 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 3:00 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 10:37 EDT Hi, We have activated the older
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 2:37 PM
New[Sun Soft Inc] Re: Sponsor Change Request – Six Memberships
##- Please type your reply above this line -## Your request (202530512) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 09:36 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 1:36 PM
New[Sun Soft Inc] Re: Important Updates to Booster Shares page in affiliate back office.
##- Please type your reply above this line -## Your request (202530513) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 09:33 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 1:33 PM
New[Sun Soft Inc] Re: Urgent: Deactivate SAM Across All Platforms Immediately
##- Please type your reply above this line -## Your request (202530456) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 09:32 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 1:32 PM
NewRe: [Sun Soft Inc] Re: Important Updates to Booster Shares page in affiliate back office.
Hi, we will honor that five share purchases that were made after the 1 st. All that is important that is closed now. Thank you Get Outlook for iOS ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com
Matt Ferk <Matt.Ferk@booster.eco>
Sep 18, 2026, 1:14 PM
New[Sun Soft Inc] Re: Urgent Update Required – Partner Enrollment Links and Joint Membership Flow
##- Please type your reply above this line -## Your request (202530510) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 08:54 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 12:54 PM
New[Sun Soft Inc] Re: Important Updates to Booster Shares page in affiliate back office.
##- Please type your reply above this line -## Your request (202530513) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 07:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 11:16 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Maximum balance feature
##- Please type your reply above this line -## Your request (202530505) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 04:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 8:09 AM
New[Sun Soft Inc] Re: Placement Request – Sugey Godinez Mayorga (ID 114307)
##- Please type your reply above this line -## Your request (202530514) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 03:17 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 7:17 AM
New[Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications
##- Please type your reply above this line -## Your request (202530463) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 03:04 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 7:04 AM
New[Sun Soft Inc] Re: Automatic Affiliate Payouts – Career Levels
##- Please type your reply above this line -## Your request (202530508) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 02:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 6:13 AM
New[Sun Soft Inc] Re: Payroll Logic Issue – Reactivated Partner Missing from Mass Payout
##- Please type your reply above this line -## Your request (202530509) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 01:39 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 5:39 AM
New[Sun Soft Inc] Re: Remove Interpretation Text from Momentum Awards Popup
##- Please type your reply above this line -## Your request (202530507) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 01:23 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 5:23 AM
New[Sun Soft Inc] Re: Urgent – Assistance Identifying Ethoca Fraud Alert Transaction
##- Please type your reply above this line -## Your request (202530506) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 18, 2026, 01:08 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 18, 2026, 5:08 AM
NewPlacement Request – Sugey Godinez Mayorga (ID 114307)
Hi Team, Please place the following membership: 114307 – Sugey Godinez Mayorga Under: 849295 – Charlene Carrion Please note that this request is strictly for a placement change, not a sponsor change. The current sponsor must remain unchange
Momentum Network <support@momentumnetwork.net>
Sep 18, 2026, 3:06 AM
NewImportant Updates to Booster Shares page in affiliate back office.
Hi! As you are familiar we have temporary stop the option to pruchase booster Sharre on September 1st so the page https://affiliate.booster.eco/user/shareholder need to be changed. Please do the following. 1. Exchange the script on the top part
Matt Ferk <Matt.Ferk@booster.eco>
Sep 18, 2026, 2:07 AM
NewSponsor Change Request – Six Memberships
Hi Team, Please process a sponsor change for the following six memberships currently sponsored by Erika Cancel: * Genesis Rojas * Katherine M. Abreu * Wanda Ivette Rivera Rosado * Maria Herrera * Charlene Carrion
Momentum Network <support@momentumnetwork.net>
Sep 18, 2026, 1:28 AM
NewRequired Update – Add Joint Member Feature in Partner Back Office
Hi Team, I need the existing “Add Partner” feature inside the Momentum Partner Back Office to be updated. This request applies specifically to an existing partner who originally enrolled alone and, after their Back Office has already been created, w
Momentum Network <support@momentumnetwork.net>
Sep 18, 2026, 12:43 AM
NewUrgent Update Required – Partner Enrollment Links and Joint Membership Flow
Hi Team, Please implement the following changes across all Momentum Network partner enrollment and referral links. I have attached the updated screen mockups showing the required design and flow. Please maintain the existing branding, colors, images, s
Momentum Network <support@momentumnetwork.net>
Sep 18, 2026, 12:37 AM
NewPayroll Logic Issue – Reactivated Partner Missing from Mass Payout
Hi Team, Partner Violeta Martinez (Partner ID 910201) reactivated her membership on September 10, 2026. However, she was not included in the following weekly payroll, even though her account currently shows $350.00 in available commissions. Please c
Momentum Network <support@momentumnetwork.net>
Sep 17, 2026, 11:57 PM
NewAutomatic Affiliate Payouts – Career Levels
Hi Team, I wanted to follow up regarding the automatic payout process for affiliates based on Career Levels achieved. The intended process should be: * At the end of each month, the system calculates the Career Level achieved by each affiliate du
Matt Swanson <matthew.swanson@booster.eco>
Sep 17, 2026, 10:34 PM
NewRe: [Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications
Hi, Thank you for the update. After reviewing the DreamSaver service, I noticed that only two of the three required options were added to the Overviewsection. The Overview must include all three of the following tabs: 1. Emergency Fund 2.
Momentum Network <support@momentumnetwork.net>
Sep 17, 2026, 10:08 PM
NewRe: [Sun Soft Inc] Re: Urgent: Deactivate SAM Across All Platforms Immediately
Hi Support Team, Apologies for the confusion. I completely forgot that my account was enabled for SAM, so this was my fault and an oversight on my part. Please re-enable SAM for BricZaldivar only moving forward. This way, I can avoid making the same mis
Matt Swanson <matthew.swanson@booster.eco>
Sep 17, 2026, 9:18 PM
NewRemove Interpretation Text from Momentum Awards Popup
Hi Team, Please remove the interpretation information block from the Momentum Awards popup in both the English and Spanish versions. Spanish text to remove: “Interpretación español-inglés disponible durante el evento.” Please also remove its Eng
Momentum Network <support@momentumnetwork.net>
Sep 17, 2026, 6:33 PM
NewUrgent – Assistance Identifying Ethoca Fraud Alert Transaction
Hi Team, We received the attached Ethoca fraud alert, but it appears as “Matched: false,” and the notification does not identify the customer associated with the transaction. Please help us locate this transaction and confirm the customer’s name and
Momentum Network <support@momentumnetwork.net>
Sep 17, 2026, 6:23 PM
NewRe: Booster Companion Mobile App
Hi team, Could you let us know if there are plans to support different languages in the Companion app (i know we can communicate with the experts in other languages)? If it's not currently on the roadmap, we'd like to formally request it as a featur
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 17, 2026, 5:57 PM
NewWhat’s new at Plaid in September
See what's redefining credit decisioning. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
The Plaid Team <info@email.plaid.com>
Sep 17, 2026, 4:47 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
##- Please type your reply above this line -## Your request (202530499) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 11:15 EDT HI, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 17, 2026, 3:15 PM
New📦 Live Event: Turn Returns Into Revenue
Gain clearer visibility and control over your entire returns process + 20% off at the ShipStation Supplies Store ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ShipStation <no-reply@shipstation.com>
Sep 17, 2026, 3:06 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530498) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 08:50 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 17, 2026, 12:51 PM
New[Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications
##- Please type your reply above this line -## Your request (202530463) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 07:43 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 17, 2026, 11:43 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc It doesn't recognize the language automatically for me either. And the filter only works partially. There are 4 people in my downline, but based on the filter, it only shows 2 users: EN DE ES H
István Ringhoffer <ringi.teszt@gmail.com>
Sep 17, 2026, 11:21 AM
NewImportant information about awork AI – changes from 1 October 2026
Hi Steve, We'd like to inform you about two changes to awork AI: The beta phase of awork AI ends on 1 October 2026. As a result, the AI features included will change depending on your awork plan. We're also adding TensorX and sference to our AI i
news von awork <hi@awork.com>
Sep 17, 2026, 10:59 AM
New[Sun Soft Inc] Re: Request to Add Notes Filter – Reactivation Reports
##- Please type your reply above this line -## Your request (202530503) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 05:48 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 17, 2026, 9:48 AM
NewRe: [Sun Soft Inc] Re: Maximum balance feature
Hi @Support Team - Sun Soft Inc For me, it credited the balance even after HUF 500,000. Here, it shouldn’t have credited the HUF 1,000: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoft
István Ringhoffer <ringi.teszt@gmail.com>
Sep 17, 2026, 8:59 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530498) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 02:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 17, 2026, 6:55 AM
New[Sun Soft Inc] Re: MAC Financial Thermometer – Complete Scoring Logic, Data Sources, UI, and Implementation Requirements
##- Please type your reply above this line -## Your request (202530464) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 02:36 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 17, 2026, 6:36 AM
New[Sun Soft Inc] Re: ticket#1234477562 - username: gbinger - ID: 001.000.000.575 - BTEC Balance Migration & Assistance
##- Please type your reply above this line -## Your request (202530472) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 01:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 17, 2026, 5:19 AM
New[Sun Soft Inc] Re: Discounted Credit Monitoring – Add Member Savings Comparison
##- Please type your reply above this line -## Your request (202530462) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 01:17 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 17, 2026, 5:17 AM
New[Sun Soft Inc] Re: URGENT: Required Corrections to Partner and Customer Holding Tanks
##- Please type your reply above this line -## Your request (202530496) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 17, 2026, 01:17 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 17, 2026, 5:17 AM
NewFw: There's an issue with your Booster Ignite (iOS) submission.
Sent from my T-Mobile 5G Device Get Outlook for Android ________________________________ From: App Store Connect <no_reply@email.apple.com> Sent: Wednesday, 16 September 2026 08:16:21 To: Betty M <bettym@sunsoftny.com> Subject: There's an issue
Betty M <bettym@sunsoftny.com>
Sep 16, 2026, 10:24 PM
NewRequest to Add Notes Filter – Reactivation Reports
Hi, Please add a filtering or sorting option to the Notes column in both of the following sections: * Customer Reactivation * Partner Reactivation When the Notes column or its filter is selected, all accounts containing at least one no
Momentum Network <support@momentumnetwork.net>
Sep 16, 2026, 10:05 PM
NewRE: [Sun Soft Inc] Re: ticket#1234477562 - username: gbinger - ID: 001.000.000.575 - BTEC Balance Migration & Assistance
Hi team, The user confirmed that they followed the step-by-step instructions and are awaiting the completion of the transfer of their BTEC balance to their wallet. They were also informed about the timeframe. Thank you! _______________________
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 16, 2026, 9:41 PM
NewRe: [Sun Soft Inc] Re: URGENT: Required Corrections to Partner and Customer Holding Tanks
Additional Corrections Required – Partner Holding Tank Hi, Thank you for the update. Upon reviewing the Partner Holding Tank, I confirmed that the Remaining Days column is still displaying incorrect formatting. The values must appear as whole num
Momentum Network <support@momentumnetwork.net>
Sep 16, 2026, 9:32 PM
NewRe: [Sun Soft Inc] Re: Discounted Credit Monitoring – Add Member Savings Comparison
Confirmed El mié, 16 sept 2026 a la(s) 2:39 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530462) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Sep 16, 2026, 9:27 PM
NewRe: Booster Companion Mobile App
Hello On Sep 16, 2026, at 12:05, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Amazing! Thank you so much; I can see everything working perfectly. Once you confirm the robot’s body is removed, we can confirm the app is functionin
QAG <qag@sunsoftny.com>
Sep 16, 2026, 5:46 PM
NewRe: Booster Companion Mobile App
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 16, 2026, at 12:05, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Amazing! Thank yo
QAG <qag@sunsoftny.com>
Sep 16, 2026, 5:43 PM
NewRe: Booster - Marketing Campaign Packs Proposed User Flow
Hello Matthew, Thank you for the detailed response. We will review the information provided and get back to you with our feedback. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O
QAG <qag@sunsoftny.com>
Sep 16, 2026, 5:42 PM
NewRe: Booster - Marketing Campaign Packs Proposed User Flow
Hello Matthew, Thank you for the detailed response. We will review the information provided and get back to you with our feedback. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O
QAG <qag@sunsoftny.com>
Sep 16, 2026, 5:41 PM
NewRe: Booster Companion Mobile App
Amazing! Thank you so much; I can see everything working perfectly. Once you confirm the robot’s body is removed, we can confirm the app is functioning correctly. I would love to test it on an iPhone whenever it's possible. Best. From: QAG
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 16, 2026, 4:05 PM
NewRe: Booster - Marketing Campaign Packs Proposed User Flow
Hi Team, Thank you for the detailed review and for incorporating the edits. After meeting with ownership, we’ve made the decision that you should follow Marko’s prompt as the final direction for the Marketing Packs and Campaign flow. There are only fou
Matt Swanson <matthew.swanson@booster.eco>
Sep 16, 2026, 3:59 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email. We have tested the additional avatar features, including skin color, hats, and glasses, on a physical device from our side, and they are working correctly. Please find the test video at the link below: Li
QAG <qag@sunsoftny.com>
Sep 16, 2026, 3:50 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email. We have tested the additional avatar features, including skin color, hats, and glasses, on a physical device from our side, and they are working correctly. Please find the test video at the link below: Li
QAG <qag@sunsoftny.com>
Sep 16, 2026, 3:50 PM
NewRe: Booster Companion Mobile App
https://www.sendgb.com/j1xTGAkdIPT QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 16, 2026, at 11:10, Hazel Del Fierro <hazel.delfierro@boo
QAG <qag@sunsoftny.com>
Sep 16, 2026, 3:48 PM
New[Sun Soft Inc] Re: Ticket#1666214933 - username: FavouredbyGod - ID: 001.000.001.200 - Payout Request
##- Please type your reply above this line -## Your request (202530501) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 11:17 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 3:17 PM
NewRe: Booster Companion Mobile App
Hi team, Thanks for sending the video, it makes sense. Just one question I have: are all the extra features working now? Last time we checked, the skin color, hat, glasses, and earrings were not working correctly. Please send us a video showing
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 16, 2026, 3:10 PM
New[Sun Soft Inc] Re: Ticket#1876806270 - username: sunsetclause106 - ID: 061.000.000.541 - Request to transfer user from marketing pool to sponsor
##- Please type your reply above this line -## Your request (202530500) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 11:07 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 3:07 PM
New[Sun Soft Inc] Re: Affiliate Withdrawal Reporting & Date Filters
##- Please type your reply above this line -## Your request (202530493) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 10:29 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 2:29 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 10:28 EDT Hi, Thank you for confirming th
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 2:29 PM
New[Sun Soft Inc] Re: Fwd: Trying to pay the subscription
##- Please type your reply above this line -## Your request (202530487) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 10:20 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 2:21 PM
New[Sun Soft Inc] Re: Urgent | Update Withdrawal Notification Branding and Currency Formatting
##- Please type your reply above this line -## Your request (202530495) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 10:20 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 2:20 PM
NewRe: [Sun Soft Inc] Re: Fwd: Trying to pay the subscription
Thank you! Information About Brokers Services Consumer Protection Notice Ashley Sotomayor REALTOR® | Admin O: 833.242.7007 D: 914.482.8262 E: ashley@callitclosed.com joincallitclosed.com Local Address: 2435 North Central Expressway, 12th F
Ashley Sotomayor <ashley@callitclosed.com>
Sep 16, 2026, 2:06 PM
NewTicket#1666214933 - username: FavouredbyGod - ID: 001.000.001.200 - Payout Request
Hi team, User is inquiring about their pending payout request of $294 USD, stating it has been over a month without resolution. Context & Error: * Previous payout attempt via Stripe was rejected with the following error: "Your destination accoun
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 16, 2026, 2:05 PM
NewTicket#1876806270 - username: sunsetclause106 - ID: 061.000.000.541 - Request to transfer user from marketing pool to sponsor
Hi team! Please check the following case: * Username: sunsetclause106 * ID: 061.000.000.541 * Ticket Number: 1876806270 * Issue Summary: Ease contacted us requesting the migration of user sunsetclause106 to their network; the user i
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 16, 2026, 2:04 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for the detailed testing and for confirming that the self-listening issue did not occur when the Companion App was used directly on the mobile device without scrcpy or laptop mirroring. Based on this comparison, the self-listen
QAG <qag@sunsoftny.com>
Sep 16, 2026, 2:01 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for the detailed testing and for confirming that the self-listening issue did not occur when the Companion App was used directly on the mobile device without scrcpy or laptop mirroring. Based on this comparison, the self-listen
QAG <qag@sunsoftny.com>
Sep 16, 2026, 2:00 PM
NewRe: Booster - Marketing Campaign Packs Proposed User Flow
Hello Matthew, Thank you for sharing the detailed clarification and mockups. We reviewed the desktop and app flows provided through the Claude links, along with Marko’s attached email regarding Marketing Packs and access to campaign data. We noti
QAG <qag@sunsoftny.com>
Sep 16, 2026, 1:57 PM
NewRe: Booster - Marketing Campaign Packs Proposed User Flow
Hello Matthew, Thank you for sharing the detailed clarification and mockups. We reviewed the desktop and app flows provided through the Claude links, along with Marko’s attached email regarding Marketing Packs and access to campaign data. We noti
QAG <qag@sunsoftny.com>
Sep 16, 2026, 1:57 PM
NewRe: Booster - Marketing Campaign Packs Proposed User Flow
Hello Matthew, Thank you for sharing the detailed clarification and mockups. We reviewed the desktop and app flows provided through the Claude links, along with Marko’s attached email regarding Marketing Packs and access to campaign data. We noti
QAG <qag@sunsoftny.com>
Sep 16, 2026, 1:55 PM
NewRe: Booster - Marketing Campaign Packs Proposed User Flow
Hello Matthew, After reviewing the Campaign Funding Journey HTML and the Marketing Packs flow shared in Marko’s attached email, we found that they describe two different processes for the same module. The HTML follows a campaign-first flow, where af
QAG <qag@sunsoftny.com>
Sep 16, 2026, 1:51 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
Hi team, Thanks for your reply and for fixing the login, I can confirm that the Apple login works now. Ok please keep us updated on the app submission as well as the exact date for the app update. Thanks. Hazel _______________________________
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 16, 2026, 1:35 PM
NewUpdates to managing AI crawlers on your account
We're writing to let you know about changes to our controls for AI crawlers taking effect today and rolling out over the coming week ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Cloudflare <em@em1.cloudflare.com>
Sep 16, 2026, 1:08 PM
New[Sun Soft Inc] Re: Placement-Only Request — Jahel Colón, Customer ID 800316
##- Please type your reply above this line -## Your request (202530497) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 08:29 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 12:29 PM
New[Sun Soft Inc] Re: URGENT: Required Corrections to Partner and Customer Holding Tanks
##- Please type your reply above this line -## Your request (202530496) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 08:29 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 12:29 PM
NewRe: Sunsoft, Inc. sent you an invoice (6023N208)
Dear Dietmar, This is to bring to your kind attention that your subscription payments have been outstanding for the past two months. Please find the respective invoice links below: * August Subscription Invoice * September Subscription Invo
Abigail <abigail@sunsoftny.com>
Sep 16, 2026, 12:07 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
Hi @Support Team - Sun Soft Inc This on/off setting applies exclusively to SMS notifications, not to emails. Everyone must receive both the payout request email and the notification confirming its approval. Please fix this. The payout request notifi
István Ringhoffer <ringi.teszt@gmail.com>
Sep 16, 2026, 11:59 AM
New[Sun Soft Inc] Re: Fwd: Trying to pay the subscription
##- Please type your reply above this line -## Your request (202530487) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 07:35 EDT Hi, We reviewed the request, th
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 11:35 AM
New[Sun Soft Inc] Re: Cancelling Subscriptions
##- Please type your reply above this line -## Your request (202530491) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 06:42 EDT Hi, We reviewed your request an
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 10:42 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING - Plugin istall
##- Please type your reply above this line -## Your request (202530484) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 06:05 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 10:05 AM
NewRe: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc It doesn't filter the users for me. Please check it. Please have it automatically detect our own language. Thanks in advance Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Suppor
István Ringhoffer <ringi.teszt@gmail.com>
Sep 16, 2026, 8:57 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING - Plugin istall
Hi @Support Team - Sun Soft Inc Unfortunately, all of the suitable plugins require a subscription. For now, we can close this ticket. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ez
István Ringhoffer <ringi.teszt@gmail.com>
Sep 16, 2026, 8:37 AM
New[Sun Soft Inc] Re: Ticket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal display (0 BTEC)
##- Please type your reply above this line -## Your request (202530485) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 04:02 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 8:02 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc Okay, please make sure that Google can't access the copy and that users don't receive any emails because of it. Thanks in advance Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Suppor
István Ringhoffer <ringi.teszt@gmail.com>
Sep 16, 2026, 7:59 AM
New[Sun Soft Inc] Re: Implement Final 2025 Income Disclosure – Momentum Network Only
##- Please type your reply above this line -## Your request (202530454) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 03:55 EDT Hi, Thank you for reviewing and
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 7:55 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 03:15 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 7:16 AM
New[Sun Soft Inc] Re: Missing Payout Request – Member ID 011.000.000.003
##- Please type your reply above this line -## Your request (202530489) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 03:15 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 7:15 AM
New[Sun Soft Inc] Re: Urgent Assistance Required – Ethoca Fraud Alert Transaction
##- Please type your reply above this line -## Your request (202530486) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 02:52 EDT Hi, Thank you for providing the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 6:52 AM
New[Sun Soft Inc] Re: Discounted Credit Monitoring – Add Member Savings Comparison
##- Please type your reply above this line -## Your request (202530462) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 02:39 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 6:39 AM
New[Sun Soft Inc] Re: Account Conversion and Monthly Fee Update – Jose Miguel Guzman Ceballos
##- Please type your reply above this line -## Your request (202530492) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 02:22 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 6:23 AM
New[Sun Soft Inc] Re: Enrollment Completion Page Corrections
##- Please type your reply above this line -## Your request (202530459) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 16, 2026, 01:03 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 16, 2026, 5:03 AM
NewPlacement-Only Request — Jahel Colón, Customer ID 800316
Hello Team, Please complete a placement-only update for the membership belonging to: Customer Name: Jahel Colón Customer ID: 800316 Please place this membership under: Partner Name: Jariannette Meléndez Partner ID: 936168 This request is
Momentum Network <support@momentumnetwork.net>
Sep 16, 2026, 2:52 AM
NewURGENT: Required Corrections to Partner and Customer Holding Tanks
Hello Team, We urgently need the following corrections implemented in the Partner Holding Tank and Customer Holding Tank: 1. Partner Holding Tank — Add “Remaining Days” The Partner Holding Tank currently does not display the number of days each P
Momentum Network <support@momentumnetwork.net>
Sep 16, 2026, 2:50 AM
NewRe: Booster Companion Mobile App
Hello Team, I apologize for the delay in sending the recording. The Samsung Galaxy A06 does not include a built-in screen recorder, despite this feature being available on many other Samsung models. I tried several screen-recording apps from the Play Sto
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 16, 2026, 2:11 AM
NewUrgent | Update Withdrawal Notification Branding and Currency Formatting
Hi Team, Please review and update the branding and currency formatting used across all withdrawal-related notifications. Area: Withdrawal Notification Trigger Emails Sent From info@booster.eco https://prnt.sc/vd5CObaUZYT5 Issue Description: The curre
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 16, 2026, 1:53 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
Hi team, I just tested the Booster app social logins on my iPhone through TestFlight. Thanks for sending the invite. I could log in correctly with my email and password, Google account, but couldn’t log in with my Apple ID. Attached, you will find s
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 15, 2026, 11:02 PM
NewRe: [Sun Soft Inc] Re: Companion App Availability on Mobile Devices
Hi team, Thank you for the clarification. I am currently performing all tests on the mobile app as a standalone experience, without connecting it to any external device or equipment. I also have one additional question regarding the tablet experience.
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 15, 2026, 10:22 PM
NewAffiliate Withdrawal Reporting & Date Filters
Hi Team, I’d like to request an enhancement to the affiliate withdrawal reporting within ICON. Currently, we have the ability to view the total amount paid for affiliate withdrawals all-time, but we need more detailed reporting capabilities for tracking
Matt Swanson <matthew.swanson@booster.eco>
Sep 15, 2026, 10:07 PM
NewAccount Conversion and Monthly Fee Update – Jose Miguel Guzman Ceballos
Dear Team, Please convert the following Partner account into a Customer account and update the recurring monthly fee to $99.99: * Name: Jose Miguel Guzman Ceballos * Account ID: 255976 Please confirm once these changes have been comple
Momentum Network <support@momentumnetwork.net>
Sep 15, 2026, 9:24 PM
NewRe: Booster Companion Mobile App
Hello Bric, Just following up on our email from earlier today regarding the self-listening issue. Could you please test the Companion App directly on the Samsung Galaxy A06, without connecting the phone to the laptop or using scrcpy? Please follo
QAG <qag@sunsoftny.com>
Sep 15, 2026, 9:13 PM
New[Sun Soft Inc] Re: Companion App Availability on Mobile Devices
##- Please type your reply above this line -## Your request (202530490) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 17:12 EDT Hello Bric, Yes, the companion
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 9:12 PM
NewCancelling Subscriptions
Hey team! Is there any way to remove the multiple buttons under Active Reports? Screenshot below: We have to cancel each one if we are changing their monthly subscription and it's time consuming. Sometimes, I have to cancel 10+ subscriptions. If
Ashley Sotomayor <ashley@callitclosed.com>
Sep 15, 2026, 9:00 PM
NewCompanion App Availability on Mobile Devices
Hi team, Could you please confirm whether the companion app is available and fully functional on Android phones and tablets, as well as iPhones and iPads? Do you also have any demos, screenshots, videos, or other showcases illustrating how the app works
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 15, 2026, 8:55 PM
NewMissing Payout Request – Member ID 011.000.000.003
Hi Team! Member ID 011.000.000.003 submitted a payout request in the amount of 2,870 CAD. As you can see below, the payout request is clearly listed in the member’s back office, and the 2,870 CAD has already been deducted from his e-wallet. Howev
Matt Ferk <Matt.Ferk@booster.eco>
Sep 15, 2026, 8:39 PM
New[Sun Soft Inc] Re: Re: Plaid Institution Coverage – U.S. & Canada
##- Please type your reply above this line -## Your request (202530488) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 16:33 EDT Hello Matthew, We have already
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 8:33 PM
NewRe: Twilio Account & Toll-Free Number Setup for AI Agent
Hello, I am pleased to confirm that all the requested items have been completed. The Twilio account has been renamed to “Momentum Network.” Regarding the phone number, I was initially informed that the first number I purchased supported Voice, and t
Momentum Network <support@momentumnetwork.net>
Sep 15, 2026, 8:25 PM
NewRe: Plaid Institution Coverage – U.S. & Canada
Hi Team, Just following up on my email below regarding our Plaid institution coverage for Canada. Can you please confirm whether our current Plaid integration supports Canadian financial institutions? If so, please send us the full list of supported Can
Matt Swanson <matthew.swanson@booster.eco>
Sep 15, 2026, 8:18 PM
NewFwd: Trying to pay the subscription
Hi Team! Can you see the email thread below and help us? We attempted to delete the payment profile to see if that would work but it did not. There is an attached screenshot as well. Thank you! Information About Brokers Services Consumer Prote
Ashley Sotomayor <ashley@callitclosed.com>
Sep 15, 2026, 8:04 PM
NewUrgent Assistance Required – Ethoca Fraud Alert Transaction
Hello Team, We received an Ethoca fraud alert for the transaction listed below. The alert shows “Matched: false,” and we have been unable to identify the corresponding transaction or customer in our system. Please help us locate this transaction and pr
Momentum Network <support@momentumnetwork.net>
Sep 15, 2026, 7:23 PM
NewRe: [Sun Soft Inc] Re: Implement Final 2025 Income Disclosure – Momentum Network Only
Confirmed El mar, 15 sept 2026 a la(s) 10:14 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530454) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Sep 15, 2026, 7:13 PM
NewRe: [Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications
El mar, 15 sept 2026 a la(s) 3:20 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530463) has been updated. To add additional comments, reply to this emai
Momentum Network <support@momentumnetwork.net>
Sep 15, 2026, 7:12 PM
NewRe: [Sun Soft Inc] Re: Enrollment Completion Page Corrections
Confirmed El mar, 15 sept 2026 a la(s) 4:05 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530459) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Sep 15, 2026, 6:57 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for providing the detailed information about your testing setup. This is very helpful. Since we are not able to reproduce the self-listening issue when testing the Companion App directly on the mobile device, we would like to i
QAG <qag@sunsoftny.com>
Sep 15, 2026, 5:24 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for providing the detailed information about your testing setup. This is very helpful. Since we are not able to reproduce the self-listening issue when testing the Companion App directly on the mobile device, we would like to i
QAG <qag@sunsoftny.com>
Sep 15, 2026, 5:24 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for providing the detailed information about your testing setup. This is very helpful. Since we are not able to reproduce the self-listening issue when testing the Companion App directly on the mobile device, we would like to i
QAG <qag@sunsoftny.com>
Sep 15, 2026, 5:21 PM
NewRe: Booster Companion Mobile App
Hello, The mouse cursor shown in our videos is not from a mouse connected directly to the phone. We are testing the Companion App by mirroring and controlling the phone from a Windows laptop using scrcpy. Our testing devices are: Phone: * Samsung
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 15, 2026, 4:28 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
Hi team, If you are submitting the app on the 16th, when will the app update be ready with these changes? From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Tuesday, September 15, 2026 at 11:13 AM To: Hazel Del Fierro <hazel.
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 15, 2026, 4:25 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 12:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 4:13 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 12:12 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 4:13 PM
NewRe: Twilio Account & Toll-Free Number Setup for AI Agent
Hello, Thank you for providing the Twilio access. We have received the invitations and are able to log in and access the account successfully. Could you please help us with two additional items? 1. Rename the Twilio account/project Currentl
QAG <qag@sunsoftny.com>
Sep 15, 2026, 3:52 PM
NewRe: Twilio Account & Toll-Free Number Setup for AI Agent
Hello, Thank you for providing the Twilio access. We have received the invitations and are able to log in and access the account successfully. Could you please help us with two additional items? 1. Rename the Twilio account/project Currentl
QAG <qag@sunsoftny.com>
Sep 15, 2026, 3:51 PM
NewTicket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal display (0 BTEC)
Hi Team, Please check the following case: Username: ClayH ID: 001.000.001.590 Ticket Number: 228986643 Issue Summary: The user reports that their main Booster dashboard shows a balance of 300,000 staked BTEC tokens, but the Web3 login portal displays
Jose Genovese <jose.genovese@booster.eco>
Sep 15, 2026, 3:44 PM
NewRe: Twilio Account & Toll-Free Number Setup for AI Agent
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Sep 11, 2026, at 12:08, QAG <qag@sunsoftny.com> wrote: Hello Kevin, As part of the AI Agent i
QAG <qag@sunsoftny.com>
Sep 15, 2026, 3:34 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange
##- Please type your reply above this line -## Your request (202530408) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 11:32 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 3:32 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange
Thank you Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 15., K, 15:56): ##- Please type your reply above this line -## Your request (202530408) has b
István Ringhoffer <ringi.teszt@gmail.com>
Sep 15, 2026, 3:31 PM
New[Sun Soft Inc] Re: resend email
##- Please type your reply above this line -## Your request (202530481) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 11:13 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 3:14 PM
NewRe: [Sun Soft Inc] Re: resend email
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 15., K, 16:50): ##- Please type your reply above this line -## Your request (202530481) has
István Ringhoffer <ringi.teszt@gmail.com>
Sep 15, 2026, 3:12 PM
New[Sun Soft Inc] Re: resend email
##- Please type your reply above this line -## Your request (202530481) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 10:50 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 2:50 PM
New[Sun Soft Inc] Re: Implement Final 2025 Income Disclosure – Momentum Network Only
##- Please type your reply above this line -## Your request (202530454) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 10:14 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 2:14 PM
New[Sun Soft Inc] Re: ASAP!!!!!!!!! - I can't place an order on the German site!
##- Please type your reply above this line -## Your request (202530468) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 10:01 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 2:02 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange
##- Please type your reply above this line -## Your request (202530408) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 09:56 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 1:56 PM
NewRe: [Sun Soft Inc] Re: resend email
Hi @Support Team - Sun Soft Inc Yes, it’s working well now, but I noticed that it only sends emails in English and Hungarian. For Austria and Germany, it should send emails in German. For Spain, the emails should be in Spanish. Üdvözlettel / Kind
István Ringhoffer <ringi.teszt@gmail.com>
Sep 15, 2026, 1:43 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING - Plugin istall
##- Please type your reply above this line -## Your request (202530484) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 09:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 1:42 PM
New[Sun Soft Inc] Re: resend email
##- Please type your reply above this line -## Your request (202530481) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 09:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 1:33 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Subdomain DNS
##- Please type your reply above this line -## Your request (202530480) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 09:09 EDT Hi, The A record was previously
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 1:09 PM
New[Sun Soft Inc] Re: Change of Sponsor
##- Please type your reply above this line -## Your request (202530466) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 09:08 EDT Hi, We reviewed your request an
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 1:08 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING - Plugin istall
Hi @Support Team - Sun Soft Inc Unfortunately, this isn't good. Please install this instead: https://wordpress.org/plugins/bulky-bulk-edit-products-for-woo/ Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <s
István Ringhoffer <ringi.teszt@gmail.com>
Sep 15, 2026, 1:06 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange
Thank you. It can be activated in the live webshop. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 11., P, 15:53): ##- Please type your reply above this
István Ringhoffer <ringi.teszt@gmail.com>
Sep 15, 2026, 12:58 PM
New[Sun Soft Inc] Re: Urgent: Missing Customer Profile, Commission, and Recurring Subscription – Edwin Borrero
##- Please type your reply above this line -## Your request (202530476) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 08:46 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 12:46 PM
New[Sun Soft Inc] Re: Urgent: Pay & Go – Card Management
##- Please type your reply above this line -## Your request (202530457) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 08:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 12:23 PM
New[Sun Soft Inc] Re: ticket#679645274 - username: Corne - ID: 001.000.002.016 - Resolving Token Staking Error (AA23 / Gas Fee Issue)
##- Please type your reply above this line -## Your request (202530470) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 08:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 12:22 PM
NewRe: [Sun Soft Inc] Re: Change of Sponsor
Ashley is now in the correct position. However, Kaitlyn should be directly under Jerry Williamson, not Chuck Fleischer TX Broker. Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.callitclosed.com W:
Chad Osborne <chad@callitclosed.com>
Sep 15, 2026, 12:10 PM
Newresend email
Hi @Support Team - Sun Soft Inc We don’t get any confirmation when sending. Please fix this. Earlier, we ended up sending the email 30 times because of this. Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Sep 15, 2026, 12:08 PM
NewRe: [Sun Soft Inc] Re: ASAP!!!!!!!!! - I can't place an order on the German site!
Hi @Support Team - Sun Soft Inc Unfortunately, I don’t know the exact time. If it happens again, I’ll document it better, but I emailed you about it almost immediately, so it must have happened around that time. Üdvözlettel / Kind regards, Ringhoff
István Ringhoffer <ringi.teszt@gmail.com>
Sep 15, 2026, 11:44 AM
New[Sun Soft Inc] Re: ASAP!!!!!!!!! - I can't place an order on the German site!
##- Please type your reply above this line -## Your request (202530468) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 07:36 EDT Hi, Thank you for confirming th
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 11:36 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc Yes, it works well on the staging server. Let’s try enabling the cache on the live webshop then. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írt
István Ringhoffer <ringi.teszt@gmail.com>
Sep 15, 2026, 11:24 AM
NewRE: [Sun Soft Inc] Re: Subdomain DNS
Hi, Please check this again, since Lovable is unable to verify the records and at https://dnschecker.org/all-dns-records-of-domain.php?query=spende.mira-scotty.com&rtype=ALL&dns=cloudflare it sais, that there are 2 A and 2 AAAA records, all of them inc
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Sep 15, 2026, 10:53 AM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for sharing your feedback and the videos. We have tested the experts across multiple devices, but so far, we have not been able to reproduce the self-listening issue on our end. While reviewing the videos you shared, we not
QAG <qag@sunsoftny.com>
Sep 15, 2026, 10:41 AM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for sharing your feedback and the videos. We have tested the experts across multiple devices, but so far, we have not been able to reproduce the self-listening issue on our end. While reviewing the videos you shared, we not
QAG <qag@sunsoftny.com>
Sep 15, 2026, 10:40 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530469) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 06:09 EDT Hi, We have tested the Group 5
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 10:09 AM
New[Sun Soft Inc] Re: ticket#1234477562 - username: gbinger - ID: 001.000.000.575 - BTEC Balance Migration & Assistance
##- Please type your reply above this line -## Your request (202530472) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 06:01 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 10:01 AM
New[Sun Soft Inc] Re: New Enrollment – Required Updates
##- Please type your reply above this line -## Your request (202530458) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 06:00 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 10:00 AM
New[Sun Soft Inc] Re: SOS - staging server not working - need it ASAP for a meeting
##- Please type your reply above this line -## Your request (202530479) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 05:56 EDT Hi, We reviewed the issue with
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 9:56 AM
NewRe: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc Please let me know if the appointment time works for you. Üdvözlettel / Kind regards, Ringhoffer István István Ringhoffer <ringi.teszt@gmail.com> ezt írta (időpont: 2026. szept. 14., H, 16:46): Hi @Support Team
István Ringhoffer <ringi.teszt@gmail.com>
Sep 15, 2026, 9:40 AM
NewRe: [Sun Soft Inc] Re: ASAP!!!!!!!!! - I can't place an order on the German site!
Hi @Support Team - Sun Soft Inc And how could the checkboxes have disappeared? There can’t be ordering issues like this. It’s working fine for me now, too. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <
István Ringhoffer <ringi.teszt@gmail.com>
Sep 15, 2026, 9:27 AM
NewSOS - staging server not working - need it ASAP for a meeting
Hi, Please check ASAP why https://staging.mira-scotty.com/ is not working. We have a meeting in an hour and we need to have a look at it. Thanks, Laszlo Herzliche Grüße, László Erdős KI BUSINESS ACCELERATOR www.kichallenge.de +49 175 403
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Sep 15, 2026, 8:39 AM
New[Sun Soft Inc] Re: Enrollment Completion Page Corrections
##- Please type your reply above this line -## Your request (202530459) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 04:05 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 8:05 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: ticket#1188448866 - username: CaptainKen - ID: 001.000.000.095 - staking balance mismatch
##- Please type your reply above this line -## Your request (202530474) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 04:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 8:03 AM
New[Sun Soft Inc] Re: DreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications
##- Please type your reply above this line -## Your request (202530463) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 03:20 EDT Hi, Thank you for the details.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 7:20 AM
New[Sun Soft Inc] Re: Customer Holding Tank – Remaining Days Display Error
##- Please type your reply above this line -## Your request (202530477) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 03:18 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 7:18 AM
New[Sun Soft Inc] Re: Do Not Cancel Membership – Karl Mustira (ID 227685)
##- Please type your reply above this line -## Your request (202530467) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 02:53 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 6:53 AM
New[Sun Soft Inc] Re: Ticket: 1782562888 - Username: komlaamouzou - ID:001.000.006.437 - Web3 Staking & Historical Staked Tokens Display
##- Please type your reply above this line -## Your request (202530473) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 02:40 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 6:40 AM
New[Sun Soft Inc] Re: Urgent: Deactivate SAM Across All Platforms Immediately
##- Please type your reply above this line -## Your request (202530456) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 02:39 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 6:39 AM
New[Sun Soft Inc] Re: Change of Sponsor
##- Please type your reply above this line -## Your request (202530466) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 02:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 6:22 AM
New[Sun Soft Inc] Re: ASAP!!!!!!!!! - I can't place an order on the German site!
##- Please type your reply above this line -## Your request (202530468) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 02:15 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 6:15 AM
New[Sun Soft Inc] Re: staging - shipping information
##- Please type your reply above this line -## Your request (202530352) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 15, 2026, 01:07 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 15, 2026, 5:07 AM
NewCustomer Holding Tank – Remaining Days Display Error
Hello Team, In the Customer Holding Tank, there is an error in the Remaining Days column. As shown in the attached screenshot, the system is displaying 60.041666666667 instead of a whole number. This field should only display whole days without deci
Momentum Network <support@momentumnetwork.net>
Sep 15, 2026, 2:57 AM
NewRe: Booster Companion Mobile App
Hi team, I hope you are doing well too. We logged in with a new user today (hazeltestbooster@gmail.com) and one of the first things we noticed was that the robot still has all the body; Matthew was very clear he didn't wanted the body, just the head. A
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 14, 2026, 11:27 PM
NewUrgent: Missing Customer Profile, Commission, and Recurring Subscription – Edwin Borrero
Hello Team, Customer Edwin Borrero successfully enrolled on September 8, 2026; however, his profile is still not appearing in either Netsoft or Credit Repair Cloud (CRC). Additionally, the corresponding commission was not assigned to the sponsor. Tr
Momentum Network <support@momentumnetwork.net>
Sep 14, 2026, 10:49 PM
New[Sun Soft Inc] Re: Urgent: Pay & Go – Card Management
##- Please type your reply above this line -## Your request (202530457) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 14, 2026, 16:51 EDT Hello Matthew, Thank you for sh
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 14, 2026, 8:52 PM
NewChangelog: Loops for product management
Loops for product management September 14, 2026 Loops are recurring agent workflows for teams. They now respond to more workspace activity, including changes to initiatives, projects, and cycles. They can also edit Linear documents and post updates to
Linear <changelog@updates.linear.app>
Sep 14, 2026, 8:48 PM
NewRe: PayQuicker Account Access
Hello Matthew, We hope you’re doing well. We’re following up on our email from September 8 regarding PayQuicker account access for the following email addresses: Steve@sunsoftny.com Sam@sunsoftapps.com Could you please add both accounts as Ad
QAG <qag@sunsoftny.com>
Sep 14, 2026, 8:46 PM
New[Sun Soft Inc] Re: New Thread – Booster.eco Website / Duplicate Version Investigation
##- Please type your reply above this line -## Your request (202530475) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 14, 2026, 15:21 EDT Hello Matthew, Thank you for br
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 14, 2026, 7:21 PM
NewSee p_s_n__xx, dragon22yy and more in your feed
New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you d
p_s_n__xx on Instagram <follow-suggestions@mail.instagram.com>
Sep 14, 2026, 5:34 PM
NewNew Thread – Booster.eco Website / Duplicate Version Investigation
Hi Team, Apologies, I wasn't able to locate the original email thread where we discussed this issue, so I'm opening a new thread so we can continue the investigation and make sure we get this resolved properly. I believe there may be multiple versions o
Matt Swanson <matthew.swanson@booster.eco>
Sep 14, 2026, 4:51 PM
NewRe: [Sun Soft Inc] Re: ticket#1188448866 - username: CaptainKen - ID: 001.000.000.095 - staking balance mismatch
Hi Team, The user has confirmed that this address is indeed a Smart Wallet. Please proceed with transferring the available BTEC balance to their active wallet address: Wallet: 0xb0F6196B688F4Fd18f3165A82c049D3dC9570fA2 Once the transfer is completed,
Jose Genovese <jose.genovese@booster.eco>
Sep 14, 2026, 4:43 PM
NewTicket: 1782562888 - Username: komlaamouzou - ID:001.000.006.437 - Web3 Staking & Historical Staked Tokens Display
Hi team, Please assist us with a user reporting missing staking history and staking failure. Issue Details: * User Report: User cannot stake new tokens, and their previously staked token history/balance is no longer displaying in the UI. Actio
Jose Genovese <jose.genovese@booster.eco>
Sep 14, 2026, 4:18 PM
Newticket#1234477562 - username: gbinger - ID: 001.000.000.575 - BTEC Balance Migration & Assistance
Hi team, Please assist us with a high-priority BTEC migration account review. User Situation: * User: Pending BTEC token migration (user was away due to medical treatment). * Issue: Requesting resolution to recover/receive pending BTEC coin
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 14, 2026, 4:13 PM
Newticket#679645274 - username: Corne - ID: 001.000.002.016 - Resolving Token Staking Error (AA23 / Gas Fee Issue)
Hi team, Please assist us in reviewing a recurring Web3 staking transaction failure reported by a group of users. Issue Details: * Error Code: validation reverted: [reason]: AA23 reverted (or OOG) Version: viem@2.52.2 * User Report: User and
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 14, 2026, 4:02 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
Hi, Thanks for the updates - I retested and can confirm the following now work as expected: 1. Google login for existing password accounts - works from the Login page, no discrepancy. 2. No error message appeared at all this time - since lo
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 14, 2026, 3:03 PM
NewRe: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc As I remember, this was already fixed once... But okay, we can update the plugins sometime, just not all of them. I don’t think it will solve the issue. Please update only the listed plugins and create a backup. Th
István Ringhoffer <ringi.teszt@gmail.com>
Sep 14, 2026, 2:46 PM
NewRe: [Sun Soft Inc] Re: staging - shipping information
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 11., P, 15:56): ##- Please type your reply above this line -## Your request (202530352) has
István Ringhoffer <ringi.teszt@gmail.com>
Sep 14, 2026, 1:26 PM
NewASAP!!!!!!!!! - I can't place an order on the German site!
Hi @Support Team - Sun Soft Inc I can’t place an order in German, please fix it immediately! The checkboxes have disappeared, and on top of that, the error message is in Spanish... Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Sep 14, 2026, 1:22 PM
NewRe: Booster Companion Mobile App
Hi Hazel, We hope you’re doing well. Please find the latest APK version below for your review and testing: https://expo.dev/artifacts/eas/jXUA3oPMoR4BrkJE2sCKREjJ7d1hNCaDikygNvDgmNU.apk Kindly check the new version and share your feedback with
QAG <qag@sunsoftny.com>
Sep 14, 2026, 12:45 PM
NewRe: [Sun Soft Inc] Re: Change of Sponsor
Ashley should be placed UNDER Kaitlyn Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.callitclosed.com W: www.joincallitclosed.com On Sun, Sep 13, 2026 at 10:28 PM Support Team - Sunsoft
Chad Osborne <chad@callitclosed.com>
Sep 14, 2026, 12:26 PM
NewDo Not Cancel Membership – Karl Mustira (ID 227685)
Hello Team, The client Karl Mustira, ID 227685, has decided not to cancel his membership. Please ensure that his membership remains active and is not canceled. Also, please remove his account from the Upcoming Membership Cancellations Report. Kin
Momentum Network <support@momentumnetwork.net>
Sep 14, 2026, 3:04 AM
New[Sun Soft Inc] Re: Change of Sponsor
##- Please type your reply above this line -## Your request (202530466) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 13, 2026, 22:28 EDT Hi, We reviewed your request an
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 14, 2026, 2:29 AM
NewChange of Sponsor
Please move Ashley Sotomayor and her downline (currently sponsored by Chuck Fleischer TX Broker) to Kaitlyn Seidel and make the revenue share calculations retroactive to Sept 1. Thanks, -- Chad J. Osborne - President & CEO O: 407.338.3339 E:
Chad Osborne <chad@callitclosed.com>
Sep 13, 2026, 2:51 PM
NewMAC Financial Thermometer – Complete Scoring Logic, Data Sources, UI, and Implementation Requirements
Hi Team, We need to add the new MAC Financial Thermometer to the Net Worth Tracker service. Please use the updated attached image as the visual reference. This email defines the complete functional, calculation, data, UI, security, and acceptance re
Momentum Network <support@momentumnetwork.net>
Sep 13, 2026, 2:03 AM
NewDreamSaver Redesign – Final Structure, Savings Plans, Calculations, and 30-Day Notifications
Hi Team, We need to update and complete the DreamSaver service using the seven attached screenshots as the primary visual reference. The objective is to give each screen one clear purpose, prevent repeated information across tabs, and create a simpl
Momentum Network <support@momentumnetwork.net>
Sep 13, 2026, 1:17 AM
NewDiscounted Credit Monitoring – Add Member Savings Comparison
Hi Team, Please update the Discounted Credit Monitoring page using the attached design as the visual reference. Keep the page’s current layout, styling, tabs, cards, buttons, and content exactly as they are. The only required change is the banner be
Momentum Network <support@momentumnetwork.net>
Sep 13, 2026, 12:21 AM
NewMomentum Mentor Academy Admin – Complete UI/UX Redesign Requirements
Hello Team, We need to completely redesign the Momentum Mentor Academy administrative platform, including the login page and the entire content-management experience. Please use the following interactive prototype as the primary visual and functiona
Momentum Network <support@momentumnetwork.net>
Sep 13, 2026, 12:05 AM
NewComplete Redesign Required – Momentum Mentor Academy
Hi Team, We need to completely update the current Momentum Mentor Academy website and use the following approved design as the visual and functional reference: Approved reference design: https://momentum-mentor-academy.kevin-velazq-7850.chatgpt.sit
Momentum Network <support@momentumnetwork.net>
Sep 12, 2026, 11:26 PM
NewEnrollment Completion Page Corrections
Hi, Thank you for the update. Regarding the attached screenshot, this is the confirmation page displayed after a partner enrolls a new partner or customer. Please make the following corrections: 1. Full-screen confetti: As previously requested
Momentum Network <support@momentumnetwork.net>
Sep 12, 2026, 8:07 PM
NewRe: [Sun Soft Inc] Re: Implement Final 2025 Income Disclosure – Momentum Network Only
Hi, Thank you for the update. Please also add the new 2025 Income Disclosure Statement, in both English and Spanish, to the Momentum + MAC website. Once completed, please send us the staging links so we can review and confirm the implementation.
Momentum Network <support@momentumnetwork.net>
Sep 12, 2026, 8:03 PM
NewNew Enrollment – Required Updates
Hi Team, Regarding ICON Platform. Please make the following updates to the New Enrollment section: * Add a Date of Enrollment field so the enrollment date can be recorded and displayed. * Remove the Amount field, as this is not applicable to
Matt Swanson <matthew.swanson@booster.eco>
Sep 12, 2026, 7:26 PM
NewUrgent: Pay & Go – Card Management
Hi Team, We need to add the ability for users to remove/disconnect a saved payment card from the Manage Cards section for Pay & Go. This functionality needs to be available across all three platforms: * Desktop Dashboard * Mobile Dashboard
Matt Swanson <matthew.swanson@booster.eco>
Sep 12, 2026, 7:13 PM
NewUrgent: Deactivate SAM Across All Platforms Immediately
Hi Team, Please deactivate SAM across all platforms immediately and keep it disabled until further notice. It was very clear that SAM is still actively being trained and tested. New information is continuously being added and adjustments are still being
Matt Swanson <matthew.swanson@booster.eco>
Sep 12, 2026, 6:53 PM
New[Sun Soft Inc] Re: Update Enrollment Link Preview Design
##- Please type your reply above this line -## Your request (202530446) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 10:30 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 12, 2026, 2:30 PM
New[Sun Soft Inc] Re: Implement Final 2025 Income Disclosure – Momentum Network Only
##- Please type your reply above this line -## Your request (202530454) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 10:18 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 12, 2026, 2:18 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 07:19 EDT Hi, Thank you for sharing the d
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 12, 2026, 11:19 AM
New[Sun Soft Inc] Re: Official Demo Account Login Credentials
##- Please type your reply above this line -## Your request (202530434) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 06:10 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 12, 2026, 10:10 AM
New[Sun Soft Inc] Re: Balance settlement in COINPEA
##- Please type your reply above this line -## Your request (202530452) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 04:23 EDT Hi Matt, Thanks for flagging th
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 12, 2026, 8:23 AM
New[Sun Soft Inc] Re: Ticket: 1895659388 – User: bihwincel – ID: 001.000.004.309 – Issue with Discount Tire $500 Gift Card usage and expiration date prompt
##- Please type your reply above this line -## Your request (202530450) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 03:08 EDT Hi, Kindly check the latest upd
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 12, 2026, 7:08 AM
New[Sun Soft Inc] Re: Important | Paid AI Companion account incorrectly limited as a free plan
##- Please type your reply above this line -## Your request (202530453) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 12, 2026, 02:25 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 12, 2026, 6:25 AM
NewImplement Final 2025 Income Disclosure – Momentum Network Only
Hi Team, Attached are the final English and Spanish versions of Momentum Network’s 2025 Income Disclosure Statement. Please replace any previous version and implement these documents in: * All Momentum Network websites developed by your team
Momentum Network <support@momentumnetwork.net>
Sep 12, 2026, 12:34 AM
NewRe: Twilio Account & Toll-Free Number Setup for AI Agent
Hello, The Twilio account setup has been completed, and the access invitations have been sent to steve@sunsoftny.com and sam@sunsoftapps.com with administrator permissions. Please confirm once you have received the invitations and can access the acc
Momentum Network <support@momentumnetwork.net>
Sep 12, 2026, 12:10 AM
NewImportant | Paid AI Companion account incorrectly limited as a free plan
Hello Team, The customer purchased the $29.99 AI Companion plan, but her account is still being recognized as a free plan. She has reached the free voice limit and is being prompted to upgrade, so she can no longer use the service. Username: yakwar Use
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 11, 2026, 11:48 PM
NewBalance settlement in COINPEA
Hi Team! There is about $6,200 of unsettled balance siting in coin pea. Please settle that balance so we are able to use it. Thank you .
Matt Ferk <Matt.Ferk@booster.eco>
Sep 11, 2026, 8:03 PM
NewRe: [Sun Soft Inc] Re: Official Demo Account Login Credentials
URGENT: Demo Updates Required Before 5:00 PM ET Today Hi, Thank you for providing the demo account credentials. We urgently need you to enable and unlock the following two services in both demo accounts: * Credit Builder Blueprint *
Momentum Network <support@momentumnetwork.net>
Sep 11, 2026, 7:07 PM
New[Sun Soft Inc] Re: URGENT: MAC Demo Account Credentials Needed
##- Please type your reply above this line -## Your request (202530451) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 15:01 EDT Hi, Thank you for your feedba
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 7:01 PM
New[Sun Soft Inc] Re: Official Demo Account Login Credentials
##- Please type your reply above this line -## Your request (202530434) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 15:00 EDT Hi, Thank you for your feedba
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 7:00 PM
NewURGENT: MAC Demo Account Credentials Needed
Hi David, I urgently need the login credentials for a MAC demo account. Please ensure that these credentials do not expire, as the account will be used for an ongoing review. Please send me the permanent demo username, password, and login URL as soo
Momentum Network <support@momentumnetwork.net>
Sep 11, 2026, 6:51 PM
NewRe: Booster - Marketing Campaign Packs Proposed User Flow
Hello Matthew, Thank you. We can access the HTML files now. We’ll review the designs and flow in detail and get back to you with our feedback and confirmation. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery
QAG <qag@sunsoftny.com>
Sep 11, 2026, 6:51 PM
NewRe: Booster - Marketing Campaign Packs Proposed User Flow
Hello, Thank you for letting me know. I downloaded the HTML files for the mockups and have attached them here. Hopefully, these files will work on your end and allow you to review the designs and flow as intended. Please let me know if you have any iss
Matt Swanson <matthew.swanson@booster.eco>
Sep 11, 2026, 6:47 PM
NewRe: [Sun Soft Inc] Re: Update Enrollment Link Preview Design
Additional Adjustment to Enrollment Link Social Preview Hi, Thank you for the update. The complete logo now displays the words “Momentum Network,” as requested. However, as mentioned in my previous email, the logo still appears much too large whe
Momentum Network <support@momentumnetwork.net>
Sep 11, 2026, 6:45 PM
NewRe: Booster - Marketing Campaign Packs Proposed User Flow
Hello Matthew, Thank you for the detailed feedback. We are reviewing the points you shared and will confirm the flow accordingly. While reviewing, we noticed that both Claude mockup links are currently not working for us. Both links are returning a
QAG <qag@sunsoftny.com>
Sep 11, 2026, 6:23 PM
NewRe: Booster - Marketing Campaign Packs Proposed User Flow
Hi Steve, Thanks for sending the proposed flow. I reviewed it and put together a full mockup of the intended UX — both desktop and app — so we're aligned before build starts. One clarification drives all of it: The user funds the campaign, not any indiv
Matt Swanson <matthew.swanson@booster.eco>
Sep 11, 2026, 5:24 PM
NewSee what thandilam_malarvadi and 7 others shared
Catch up on Instagram thandilam_malarvadi, galattadotcom and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these
Instagram <posts-recaps@mail.instagram.com>
Sep 11, 2026, 5:22 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
Hi, Thanks for the update. Before I retest, I have a few concerns based on what I'm seeing: 1. The "socially created accounts" rule doesn't hold up across your own apps. You mentioned: "Socially created accounts cannot proceed with the email and pa
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 11, 2026, 5:17 PM
NewTicket: 1895659388 – User: bihwincel – ID: 001.000.004.309 – Issue with Discount Tire $500 Gift Card usage and expiration date prompt
Hi Team, Please check the following case: Username: bihwincel ID: 001.000.004.309 Ticket Number: 1895659388 Issue Summary: The user is unable to redeem a $500 Discount Tire gift card due to an error when processing the transaction. When attempting to
Jose Genovese <jose.genovese@booster.eco>
Sep 11, 2026, 4:39 PM
NewFrontier models won’t get you ahead anymore
Private lessons from Brex, Databricks, and other leading AI teams. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Plaid <info@email.plaid.com>
Sep 11, 2026, 4:30 PM
NewTwilio Account & Toll-Free Number Setup for AI Agent
Hello Kevin, As part of the AI Agent integration in the Back Office, we need a dedicated Twilio account and a toll-free phone number that can be connected to the AI Agent. The Twilio number will act as the phone number through which users can call a
QAG <qag@sunsoftny.com>
Sep 11, 2026, 4:08 PM
NewTwilio Account & Toll-Free Number Setup for AI Agent
Hello Kevin, As part of the AI Agent integration in the Back Office, we need a dedicated Twilio account and a toll-free phone number that can be connected to the AI Agent. The Twilio number will act as the phone number through which users can call a
QAG <qag@sunsoftny.com>
Sep 11, 2026, 4:08 PM
NewFw: The uploaded build for Booster Ignite has one or more issues.
Sent from my T-Mobile 5G Device Get Outlook for Android ________________________________ From: App Store Connect <no_reply@email.apple.com> Sent: Friday, 11 September 2026 10:15:39 To: Betty M <bettym@sunsoftny.com> Subject: The uploaded build f
Betty M <bettym@sunsoftny.com>
Sep 11, 2026, 2:16 PM
New[Sun Soft Inc] Re: staging - shipping information
##- Please type your reply above this line -## Your request (202530352) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 09:56 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 1:56 PM
New[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement
##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 09:54 EDT Hi Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 1:54 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange
##- Please type your reply above this line -## Your request (202530408) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 09:53 EDT Hi, We have updated the transla
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 1:53 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange
Hi @Support Team - Sun Soft Inc I thought it had already been translated. Sorry, here are the translations: EN: Withdrawal declaration DE:Widerrufserklärung ES: Declaración de desistimiento Üdvözlettel / Kind regards, Ringhoffer István Su
István Ringhoffer <ringi.teszt@gmail.com>
Sep 11, 2026, 1:13 PM
NewRe: [Sun Soft Inc] Re: staging - shipping information
Thank you. Can this modification be activated in the live webshop- Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 8., K, 13:36): ##- Please type your re
István Ringhoffer <ringi.teszt@gmail.com>
Sep 11, 2026, 1:09 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING - Plugin istall
##- Please type your reply above this line -## Your request (202530449) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 08:41 EDT HI, We have removed the “Bulk C
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 12:41 PM
New[Sun Soft Inc] Re: Top 25 Fastest Growing Business Report – Required Corrections
##- Please type your reply above this line -## Your request (202530437) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 07:58 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 11:58 AM
NewRe: [Sun Soft Inc] Re: STAGING - Plugin istall
Hi @Support Team - Sun Soft Inc Unfortunately, this isn't good. Please install this instead: https://hu.wordpress.org/plugins/smart-manager-for-wp-e-commerce/ Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support)
István Ringhoffer <ringi.teszt@gmail.com>
Sep 11, 2026, 11:43 AM
New[Sun Soft Inc] Re: KYC still blocked after Plaid override – victoirengouoko
##- Please type your reply above this line -## Your request (202530445) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 07:17 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 11:17 AM
New[Sun Soft Inc] Re: Update Enrollment Link Preview Design
##- Please type your reply above this line -## Your request (202530446) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 06:22 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 10:22 AM
New[Sun Soft Inc] Re: Incorrect Placed Membership Count – Julio Fernández (ID 737933)
##- Please type your reply above this line -## Your request (202530435) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 06:12 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 10:12 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 03:11 EDT Hi, We have reviewed the Google
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 7:11 AM
New[Sun Soft Inc] Re: Ticket#731588313 - username: BEST2025 - ID: 032.000.000.009 - Bank Transfer & Tax Documentation Assistance
##- Please type your reply above this line -## Your request (202530440) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 02:44 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 6:44 AM
New[Sun Soft Inc] Re: Ticket: 896115165 - User: Aquathyst7 – ID: 001.000.001.642 – Profile Picture Display on Referrer Registration Card
##- Please type your reply above this line -## Your request (202530443) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 02:42 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 6:42 AM
New[Sun Soft Inc] Re: Urgent – Ambassador Report Not Updating Correctly
##- Please type your reply above this line -## Your request (202530419) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 02:40 EDT Hi, Thank you for the informati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 6:40 AM
New[Sun Soft Inc] Re: Ticket: 212358628 – User: bihwincel – ID: 001.000.004.309 – Clarification on cashback percentage calculation for Carla Car Rental
##- Please type your reply above this line -## Your request (202530444) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 01:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 5:38 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket 289429419 – User: aiera – ID: 001.000.001.454 – Checkout Error No Shipping Method Selected in Brand Store
##- Please type your reply above this line -## Your request (202530442) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 01:37 EDT Hi, We have verified the ShipSt
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 5:37 AM
New[Sun Soft Inc] Re: Company Promotions Report – Dashboard Placement & Required Updates
##- Please type your reply above this line -## Your request (202530420) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 11, 2026, 01:01 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 11, 2026, 5:01 AM
NewUpdate Enrollment Link Preview Design
Hi Team, When a Partner shares a Customer or Partner Enrollment link through WhatsApp or text message, the link preview currently displays only the Momentum icon in a very large size. The words “Momentum Network” are not visible, and the overall previe
Momentum Network <support@momentumnetwork.net>
Sep 11, 2026, 2:20 AM
NewKYC still blocked after Plaid override – victoirengouoko
Hi team, Could you please help us investigate this KYC issue? User: victoirengouoko ID: 032.000.000.131 Plaid session: idv_chd2PMmtAW1ZME The KYC was manually overridden in Plaid, but the Booster app still blocks purchases and shows “Your verificatio
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 10, 2026, 11:00 PM
NewTicket: 212358628 – User: bihwincel – ID: 001.000.004.309 – Clarification on cashback percentage calculation for Carla Car Rental
Hi Team, Please check the following case: Username: bihwincel ID: 001.000.004.309 Ticket Number: 212358628 Issue Summary: The user is asking how cashback percentages are calculated on the platform. As a content creator for Booster Eco, she wants to e
Jose Genovese <jose.genovese@booster.eco>
Sep 10, 2026, 10:19 PM
NewTicket: 896115165 - User: Aquathyst7 – ID: 001.000.001.642 – Profile Picture Display on Referrer Registration Card
Hi Team, Please check the following case: Username: Aquathyst7 ID: 001.000.001.642 Ticket Number: 896115165 Issue Summary: The user is asking how to add a profile photo to appear next to their name on their referral link registration page. Currently,
Jose Genovese <jose.genovese@booster.eco>
Sep 10, 2026, 10:08 PM
NewRe: [Sun Soft Inc] Re: Ticket 289429419 – User: aiera – ID: 001.000.001.454 – Checkout Error No Shipping Method Selected in Brand Store
Hi Team! The API Settings menu is already enabled for the ShipStation account. There are currently two V1 API keys configured, ending in: * 27c1 * 8e25 ShipStation does not allow us to reveal the existing full API keys or secrets, and both
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 10, 2026, 9:59 PM
NewRe: Booster - Marketing Campaign Packs Proposed User Flow
Hello Matthew, Just following up on the Marketing Campaign Packs user flow we shared yesterday. When you have a chance, please review the proposed user-side flow and share your feedback or approval. Once the flow is confirmed, we can proceed with th
QAG <qag@sunsoftny.com>
Sep 10, 2026, 6:49 PM
NewRe: [Sun Soft Inc] Re: Urgent – Ambassador Report Not Updating Correctly
Ambassador Report – Terminated Account Hi Team, Thank you for confirming the correction to the New Rank Qualifications logic. We noticed one additional issue in the Ambassador Report. Please remove Edna Liz Cosme (ID 100602) from this report, as
Momentum Network <support@momentumnetwork.net>
Sep 10, 2026, 6:47 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
Hi team, I had not received this APK or this last communication. Please make sure to always cc me on every project you send our way. I tried login in with my personal booster account hazel.delfierro@gmail.com and got an error that there is no booste
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 10, 2026, 4:31 PM
NewRe: [Sun Soft Inc] Re: Company Promotions Report – Dashboard Placement & Required Updates
Confirmed On Thu, Sep 10, 2026 at 11:32 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530420) has been updated. To add additional comments, reply to this emai
Momentum Network <support@momentumnetwork.net>
Sep 10, 2026, 3:55 PM
New[Sun Soft Inc] Re: Urgent – Ambassador Report Not Updating Correctly
##- Please type your reply above this line -## Your request (202530419) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 11:46 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 3:46 PM
New[Sun Soft Inc] Re: Maximum balance feature
##- Please type your reply above this line -## Your request (202530414) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 11:38 EDT Hi, We have now updated the max
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 3:39 PM
New[Sun Soft Inc] Re: Company Promotions Report – Dashboard Placement & Required Updates
##- Please type your reply above this line -## Your request (202530420) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 11:32 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 3:32 PM
NewTicket#731588313 - username: BEST2025 - ID: 032.000.000.009 - Bank Transfer & Tax Documentation Assistance
Hi team, Please assist us with a transfer and tax document issue reported by a user in Belgium. User Details: * User Name/ID: Best2025 (ID: 032.000.000.009) * Email: funmilayodaramola655@yahoo.com * Location: Belgium * Issue: U
Jose Genovese <jose.genovese@booster.eco>
Sep 10, 2026, 3:21 PM
New[Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530413) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 11:05 EDT Hi, We have updated the languag
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 3:05 PM
New[Sun Soft Inc] Re: Please Remove Payout Request
##- Please type your reply above this line -## Your request (202530439) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 10:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 2:26 PM
New[Sun Soft Inc] Re: GearUp Momentum — Complete Admin Platform Requirements
##- Please type your reply above this line -## Your request (202530402) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 10:18 EDT Hello, We have implemented the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 2:18 PM
NewPlease Remove Payout Request
Hi Team! Please make the following corrections in Mass Payout: 1. Anastasia Aldaeva – Member ID: 971.000.000.517 We have fully refunded this member. Since this was a refund and not a payout, the funds were returned directly to her credit cards t
Matt Ferk <Matt.Ferk@booster.eco>
Sep 10, 2026, 1:29 PM
New[Sun Soft Inc] Re: temporary login
##- Please type your reply above this line -## Your request (202530409) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 09:24 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 1:24 PM
NewRe: [Sun Soft Inc] Re: temporary login
Thank you Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 8., K, 13:45): ##- Please type your reply above this line -## Your request (202530409) has be
István Ringhoffer <ringi.teszt@gmail.com>
Sep 10, 2026, 1:12 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts
##- Please type your reply above this line -## Your request (202530405) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 08:51 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 12:51 PM
New[Sun Soft Inc] Re: Official Demo Account Login Credentials
##- Please type your reply above this line -## Your request (202530434) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 08:50 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 12:51 PM
New[Sun Soft Inc] Re: ticket#1675345606 - username: Kuner - ID: 011.000.000.171 - Wallet Connection & Token Balance Assistance
##- Please type your reply above this line -## Your request (202530430) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 08:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 12:38 PM
New[Sun Soft Inc] Re: ticket#514278354 - username: markusfong99 - ID: 011.000.000.646 - Smart Wallet Connection Issue
##- Please type your reply above this line -## Your request (202530428) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 08:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 12:38 PM
NewKYB
Dear Anna, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007
QAG <qag@sunsoftny.com>
Sep 10, 2026, 11:38 AM
New[Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow
##- Please type your reply above this line -## Your request (202530389) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 07:14 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 11:15 AM
New[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 07:09 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 11:09 AM
New[Sun Soft Inc] Re: Urgent: Incorrect Values in Partner Report
##- Please type your reply above this line -## Your request (202530436) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 07:08 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 11:08 AM
New[Sun Soft Inc] Re: ticket#1720247689 - username: Aibooster - ID: 061.000.000.098 - Tablet Compatibility & App Store Availability
##- Please type your reply above this line -## Your request (202530427) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 06:16 EDT Hi, Thank you for sharing the d
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 10:16 AM
NewRe: [Sun Soft Inc] Re: notification system language selection
Hi @Support Team - Sun Soft Inc 1. If the sender selects All Downlines, Multiple Users, or Sponsor, should the system check the registered country of each selected user against the language selected for the notification? Answer: Yes. 2. For exampl
István Ringhoffer <ringi.teszt@gmail.com>
Sep 10, 2026, 8:16 AM
NewRe: [Sun Soft Inc] Re: Maximum balance feature
Hi @Support Team - Sun Soft Inc 1. Yes, that’s correct. The balance can only exceed HUF 500,000 if, for example, the current balance is HUF 499,000 and a HUF 1,500 commission is credited, pushing it over the limit. However, no further credits will be
István Ringhoffer <ringi.teszt@gmail.com>
Sep 10, 2026, 7:43 AM
New[Sun Soft Inc] Re: Booster Career – Shopping Volume Display Corrections & UI Update
##- Please type your reply above this line -## Your request (202530429) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 03:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 7:13 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 03:06 EDT Hi, At the beginning of this we
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 7:06 AM
New[Sun Soft Inc] Re: Ticket: 1214753830 – User: emenimr – ID: 011.000.000.802 – Request to transfer user from marketing pool to sponsor harolyn123
##- Please type your reply above this line -## Your request (202530431) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 02:43 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 6:43 AM
New[Sun Soft Inc] Re: Correction Required — Loading Screen Logo
##- Please type your reply above this line -## Your request (202530433) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 02:38 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 6:38 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red
##- Please type your reply above this line -## Your request (202530319) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 02:33 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 6:33 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: Sakai415 2. Email: ss808028ks@gmail.com 3. New Rank: King Penguine 4. Date:
GNG Community <noreply@gng.community>
Sep 10, 2026, 6:28 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: Sakai415 2. Email: ss808028ks@gmail.com 3. New Rank: Royal Penguine 4. Date:
GNG Community <noreply@gng.community>
Sep 10, 2026, 6:28 AM
New[Sun Soft Inc] Re: Remove Saved Payment Methods – Keyslibeth Ramos Marrero
##- Please type your reply above this line -## Your request (202530432) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 01:35 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 5:35 AM
New[Sun Soft Inc] Re: Correction Needed – Enrollment Notification Logo
##- Please type your reply above this line -## Your request (202530416) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 10, 2026, 01:08 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 10, 2026, 5:08 AM
NewTop 25 Fastest Growing Business Report – Required Corrections
Hi Team, Please update and correct the Top 25 Fastest Growing Business report. It is currently not functioning correctly when switching between the different Growth Indicators: * Personal Enrollments * Active Memberships * Qualifyi
Momentum Network <support@momentumnetwork.net>
Sep 10, 2026, 3:16 AM
NewUrgent: Incorrect Values in Partner Report
Hi Team, I am reviewing the Partner Report from Kevin Velázquez’s Back Office, and I found several inconsistencies in the values displayed for different partners. For example, Laura Juanico (Partner ID 213333) appears with 2 customers in the Partner
Momentum Network <support@momentumnetwork.net>
Sep 10, 2026, 3:04 AM
NewIncorrect Placed Membership Count – Julio Fernández (ID 737933)
Hi Team, The Placed Memberships count is incorrect on Julio Fernández’s dashboard (Partner ID 737933). Both the dashboard and the rank details show 48 placed memberships. However, Eduardo López’s leg alone shows 57 placed memberships, so Julio’s total
Momentum Network <support@momentumnetwork.net>
Sep 10, 2026, 2:56 AM
NewOfficial Demo Account Login Credentials
Hi Team, Please send me the official login credentials for both MAC demo accounts: 1. Customer Demo Account 2. Partner Demo Account These must be two separate accounts with different login credentials. Please also ensure that both accounts
Momentum Network <support@momentumnetwork.net>
Sep 10, 2026, 1:52 AM
NewCorrection Required — Loading Screen Logo
Hi, When the Momentum & MAC website opens, the loading screen is displaying the incorrect logo. Please replace it with the new official Momentum Network logo previously provided. Make sure the correct logo appears on the loading screen across deskto
Momentum Network <support@momentumnetwork.net>
Sep 10, 2026, 1:50 AM
NewRe: Booster Companion Mobile App
Hi team, We created a new test account hazel.test2@gmail.com, and followed your instructions. Attached are some videos. Let us know your comments. Best, From: QAG <qag@sunsoftny.com> Date: Wednesday, September 9, 2026 at 12:53 PM To: Hazel
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 9, 2026, 11:05 PM
NewStart with these standout sessions at Connect
Hear from leaders at OpenAI, Block, Ramp, and more. Cloudflare Connect · San Francisco Start with the sessions everyone will be talking about. The Connect agenda is live with sessions on AI agents, security, performance, and the infrastructure be
Cloudflare <em@em1.cloudflare.com>
Sep 9, 2026, 10:22 PM
NewRe: [Sun Soft Inc] Re: Urgent – Ambassador Report Not Updating Correctly
Hi Team, Thank you for completing the recent updates. However, the Ambassador Report still contains an error in the New Rank Qualifications column. The report is currently counting Partners who move up or down between ranks as new rank qualification
Momentum Network <support@momentumnetwork.net>
Sep 9, 2026, 10:11 PM
NewBooster - Marketing Campaign Packs Proposed User Flow
Hello Matthew, Please find attached the proposed user flow for the Marketing Campaign Packs Module. Kindly disregard the colors shown in the screens. During implementation, we will follow the existing Affiliate Back Office color scheme. The Admin
QAG <qag@sunsoftny.com>
Sep 9, 2026, 10:07 PM
NewBooster - Marketing CoPacks Proposed User Flow
Hello Matthew, Please find attached the proposed user flow for the Marketing Packs Module. Kindly disregard the colors shown in the screens. During implementation, we will follow the existing Affiliate Back Office color scheme. The Admin modules
QAG <qag@sunsoftny.com>
Sep 9, 2026, 10:06 PM
NewBooster - Marketing Packs Proposed User Flow
Hello Matthew, Please find attached the proposed user flow for the Marketing Packs Module. Kindly disregard the colors shown in the screens. During implementation, we will follow the existing Affiliate Back Office color scheme. The Admin modules
QAG <qag@sunsoftny.com>
Sep 9, 2026, 10:01 PM
NewUpcoming change to X Search pricing on SpaceXAI API
X Search pricing update, effective September 21. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SpaceXAI <updates@email.api.x.ai>
Sep 9, 2026, 9:56 PM
NewBooster - Marketing Packs Proposed User Flow
Hello Matthew, Please find attached the proposed user flow for the Marketing Packs project. Kindly disregard the colors shown in the screens. During implementation, we will follow the existing Affiliate Back Office color scheme. The Admin modules
QAG <qag@sunsoftny.com>
Sep 9, 2026, 9:52 PM
NewBooster - Marketing Packs Proposed User Flow
Hello Matthew, Please find attached the proposed user flow for the Marketing Packs project. Kindly disregard the colors shown in the screens. During implementation, we will follow the existing Affiliate Back Office color scheme. The Admin modules
QAG <qag@sunsoftny.com>
Sep 9, 2026, 9:52 PM
NewRemove Saved Payment Methods – Keyslibeth Ramos Marrero
Hi Team, Please remove all saved payment cards currently associated with Keyslibeth Ramos Marrero’s account, except for the card ending in 0719. The card ending in 0719 should remain as the only saved and primary payment method on her account. Pl
Momentum Network <support@momentumnetwork.net>
Sep 9, 2026, 8:46 PM
NewRe: [Sun Soft Inc] Re: Correction Needed – Enrollment Notification Logo
Confirmed El mié, 9 sept 2026 a la(s) 11:22 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530416) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Sep 9, 2026, 7:49 PM
NewRe: [Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
Confirmed El mié, 9 sept 2026 a la(s) 11:07 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Sep 9, 2026, 7:49 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red
Hi Team, Please update the photograph of Priscilla Castellanos currently displayed in the center card of the “Find Your Momentum” section on the GearUp Momentum website. Please replace it with another approved photograph from the official photoshoot
Momentum Network <support@momentumnetwork.net>
Sep 9, 2026, 7:46 PM
NewRe: [Sun Soft Inc] Re: Company Promotions Report – Dashboard Placement & Required Updates
Hi Team, Thank you for the update. However, the current implementation is not what was requested. The Company Promotions section is now in the correct location on the Dashboard, directly below Top Superstars. However, it must display and function th
Momentum Network <support@momentumnetwork.net>
Sep 9, 2026, 7:44 PM
NewRe: [Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow
Confirmed El mié, 9 sept 2026 a la(s) 3:08 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530389) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Sep 9, 2026, 7:41 PM
NewRe: Booster Companion Mobile App
Hi Hazel, Thank you for the detailed feedback and testing. Regarding the self-listening/interruption issue, we’re currently unable to reproduce the same behavior on our side, and it is working correctly in our testing. Could you please check whet
QAG <qag@sunsoftny.com>
Sep 9, 2026, 5:53 PM
NewTicket: 1214753830 – User: emenimr – ID: 011.000.000.802 – Request to transfer user from marketing pool to sponsor harolyn123
Hi Team, Please check the following case: * Username: emenimr * ID: 011.000.000.802 * Ticket Number: 1214753830 * Issue Summary: The user emenimr has submitted a direct ticket confirming she was introduced by Joycelyn Gerald (haroly
Jose Genovese <jose.genovese@booster.eco>
Sep 9, 2026, 5:37 PM
Newticket#1675345606 - username: Kuner - ID: 011.000.000.171 - Wallet Connection & Token Balance Assistance
Hi team, Please assist us with a wallet connection and token balance synchronization issue for user Frank. User Details: * Connected Wallet Address: 0xe2f901316bDFB5Eba4cCFefE7bce17582BdeAcc4 * Issue 1 (Wallet Connection): User receives an e
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 9, 2026, 5:15 PM
NewBooster Career – Shopping Volume Display Corrections & UI Update
Hi Team, I’d like to request a correction to the Booster Career section within the Affiliate app. When an affiliate logs in and navigates to Booster Career, there are several areas where Shopping Volume is currently being displayed as CP (Career Points)
Matt Swanson <matthew.swanson@booster.eco>
Sep 9, 2026, 5:06 PM
Newticket#514278354 - username: markusfong99 - ID: 011.000.000.646 - Smart Wallet Connection Issue
Hi team, Please assist us with a Smart Wallet connection failure on the Web3 Staking page. User Details: * User: Markus * Connected Wallet Address: 0x6b04F5EF670b6C5E8587164D2F869926FeD445e0 * Issue: User encounters the error "Wallet co
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 9, 2026, 4:19 PM
NewLaunch an identity program in weeks
Build fast without the upfront costs ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
The Plaid Team <info@email.plaid.com>
Sep 9, 2026, 4:03 PM
NewNew: Parcel + freight together in ShipStation
Less-than-truckload shipping now in ShipStation, peak season staffing tips, and why dev teams pick our API. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ShipStation <no-reply@shipstation.com>
Sep 9, 2026, 3:59 PM
Newticket#1720247689 - username: Aibooster - ID: 061.000.000.098 - Tablet Compatibility & App Store Availability
Hi team, Please assist us in reviewing Google Play Store device compatibility settings for our suite of apps on Samsung Ultra tablets. Issue Details: * Reported Device: Samsung Galaxy Tab Ultra (SM-X916B) * Google Play Store Error: "This ite
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 9, 2026, 3:58 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
Can you be more explicit, please? You shared it with who? Can you share it again? So what does the ETA on the PM tool mean, then? Does that serve a purpose? From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Wednesday, September
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 9, 2026, 3:51 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Additional Website Corrections — Affiliate and Customer Application Buttons
##- Please type your reply above this line -## Your request (202530404) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 11:31 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 3:31 PM
New[Sun Soft Inc] Re: Correction Needed – Enrollment Notification Logo
##- Please type your reply above this line -## Your request (202530416) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 11:22 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 3:22 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Project Management Tracker status
##- Please type your reply above this line -## Your request (202530425) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 11:21 EDT Hi, Regarding the Social Login a
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 3:22 PM
New[Sun Soft Inc] Re: Ticket#1368112696 - username: Aibooster - ID:061.000.000.098 - Mobile Responsiveness & Page Scrolling Issue
##- Please type your reply above this line -## Your request (202530415) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 11:11 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 3:11 PM
NewRe: [Sun Soft Inc] Re: Project Management Tracker status
Hi team, Thanks for your response. Does this means the social login & registration will be live today at 7:00 pm? I appreciate your response. Best, From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Thursday, September
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 9, 2026, 3:10 PM
New[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 11:07 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 3:07 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red
##- Please type your reply above this line -## Your request (202530319) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 09:57 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 1:57 PM
NewRE: [Sun Soft Inc] Re: Ticket#1368112696 - username: Aibooster - ID:061.000.000.098 - Mobile Responsiveness & Page Scrolling Issue
Re: Ticket#1368112696 - username: Aibooster - ID:061.000.000.098 - Mobile Responsiveness & Page Scrolling Issue Hi Team, The user attached a new image pointing out a bug in the Android app. https://prnt.sc/YmpYfr-CPinM Please inspect the CSS c
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 9, 2026, 1:48 PM
New[Sun Soft Inc] Re: Company Promotions Report – Dashboard Placement & Required Updates
##- Please type your reply above this line -## Your request (202530420) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 08:49 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 12:50 PM
New[Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion
##- Please type your reply above this line -## Your request (202530372) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 08:27 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 12:27 PM
NewRe: [Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion
Thank you for your response, unfortunately still could not see the NFT, I have sent a support ticket to SafePal, thanks you. Regards Saima On 9.9.2026 11:27 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above thi
Saima Chaudhury - COO <saima.c@gng.community>
Sep 9, 2026, 12:14 PM
New[Sun Soft Inc] Re: Urgent: Incorrect CROWN Council Points for Raquel Pantoja
##- Please type your reply above this line -## Your request (202530418) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 07:05 EDT Hi, Thank you for your message.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 11:06 AM
New[Sun Soft Inc] Re: URGENT - BP upgrade Stripe issues
##- Please type your reply above this line -## Your request (202530411) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 06:46 EDT Hi, We reviewed the failed payme
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 10:46 AM
New[Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion
##- Please type your reply above this line -## Your request (202530372) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 06:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 10:27 AM
New[Sun Soft Inc] Re: Urgent – Ambassador Report Not Updating Correctly
##- Please type your reply above this line -## Your request (202530419) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 06:10 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 10:11 AM
NewYour PayPal Account will be closed
STEVE Microsystems, here are the details. Hello, STEVE Microsystems Your PayPal account will be closed in 90 days. We noticed that you haven’t logged into your PayPal account in over 3 years. As a security and compliance measure, we have placed a r
Notification via PayPal <service@updates.paypal.com>
Sep 9, 2026, 9:33 AM
NewRE: [Sun Soft Inc] Re: URGENT - BP upgrade Stripe issues
Hi, I know, that both of them bought successfully by now, that wasn’t the issue. There was clearly a problem, if it happened to two persons independently. So I need you to analize the LOGS and find an explanation what could have happened on Saturday.
laszlo@myconunity.com <laszlo@myconunity.com>
Sep 9, 2026, 9:25 AM
NewRe: [Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion
Hi team; I'm not able to see the NFT on the safe pal wallet any suggestions? Regards Saima On 7.9.2026 03:08 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530372) has be
Saima Chaudhury - COO <saima.c@gng.community>
Sep 9, 2026, 8:22 AM
New[Sun Soft Inc] Re: Commission Reassignment – GodsLove / revoloriohenry41
##- Please type your reply above this line -## Your request (202530422) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 03:46 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 7:47 AM
New[Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow
##- Please type your reply above this line -## Your request (202530389) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 03:08 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 7:08 AM
New[Sun Soft Inc] Re: Convert Partner Account to Customer – Yolanda Tobon Jazmin
##- Please type your reply above this line -## Your request (202530421) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 03:06 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 7:06 AM
New[Sun Soft Inc] Re: URGENT - BP upgrade Stripe issues
##- Please type your reply above this line -## Your request (202530411) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 02:43 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 6:43 AM
New[Sun Soft Inc] Re: ticket#1001525010 - username: boostme - ID: 061.000.000.289 - Token Allocation Request Received
##- Please type your reply above this line -## Your request (202530417) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 9, 2026, 02:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 9, 2026, 6:40 AM
NewCommission Reassignment – GodsLove / revoloriohenry41
Hi Team, Please review and adjust the purchase commissions for the following case. Affiliate: GodsLove Member ID: 001.000.001.085 Referred Member: revoloriohenry41 Member ID: 001.000.007.474 Issue: GodsLove assisted the member with registration and
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 9, 2026, 12:38 AM
NewConvert Partner Account to Customer – Yolanda Tobon Jazmin
Hi, Please convert the following account from a Partner account to a Customer account: * Name: Yolanda Tobon * Account ID: 537213 Please confirm once the conversion has been completed. Thank you.
Momentum Network <support@momentumnetwork.net>
Sep 9, 2026, 12:20 AM
NewRe: Booster Companion Mobile App
Hi team, Thanks for sending the new APK. We always uninstall and did a fresh install of the news builds (for today - application-f6c370a3-bc29-4f8b-9fea-bcc300f61c0e), then retest. Report and videos attached. Fixed: Expert conversation history now c
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 8, 2026, 10:20 PM
NewCompany Promotions Report – Dashboard Placement & Required Updates
Hi Team, I need several updates made to the Company Promotions report in the Partner Back Office before it is finalized. First, please remove Company Promotions from the Reports tab. Instead, this report should be displayed directly on the Dashboard
Momentum Network <support@momentumnetwork.net>
Sep 8, 2026, 10:15 PM
NewUrgent – Ambassador Report Not Updating Correctly
Hi Team, We identified an issue with the Ambassador Report in Netsoft that needs to be corrected urgently. The report is not currently functioning as expected. The intended behavior should be: * On the 1st of each month, the complete and fina
Momentum Network <support@momentumnetwork.net>
Sep 8, 2026, 10:05 PM
NewRe: [Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement
Hi, Thank you for sending the updated file. There is still an error in the data reflected in the chart. The file is currently showing only one Ambassador, but as of December 31, 2025, we had three Partners whose Lifetime Highest Rank Achieved was Am
Momentum Network <support@momentumnetwork.net>
Sep 8, 2026, 10:03 PM
NewRe: [Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow
Additional MAC Dashboard Corrections – Locked Services and Footer Hello Team, Thank you for the update. Please also implement the following corrections throughout the MAC platform: 1. Locked service indicators The following services must be cl
Momentum Network <support@momentumnetwork.net>
Sep 8, 2026, 9:16 PM
NewRe: [Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
Hello Team, Please make the following corrections to the Customer Custom Enrollment Link: 1. Complete the “Referred By” section As previously requested, the “Referred By” section on the customer enrollment link is still missing important informat
Momentum Network <support@momentumnetwork.net>
Sep 8, 2026, 9:08 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Additional Website Corrections — Affiliate and Customer Application Buttons
Hi, Thank you for completing the recent updates. After reviewing the staging website, several additional corrections are still required. Please do not deploy the website to the live environment yet, as the current staging version has not received final
Momentum Network <support@momentumnetwork.net>
Sep 8, 2026, 8:59 PM
NewUrgent: Incorrect CROWN Council Points for Raquel Pantoja
Hello Team, We have identified a discrepancy in the CROWN Council points displayed for Raquel Pantoja (Partner ID 426170). Raquel has personally enrolled five new customers this month, and each enrollment should award her one CROWN Council point. Th
Momentum Network <support@momentumnetwork.net>
Sep 8, 2026, 7:01 PM
Newticket#1001525010 - username: boostme - ID: 061.000.000.289 - Token Allocation Request Received
Hi team, Please assist us in reviewing and processing a token allocation/disbursement request for a user. User Details: * User: Luke (boostme) * Request: User has provided proof of payment, membership level, and sponsor ID in Ai Booster (att
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 8, 2026, 5:33 PM
NewCorrection Needed – Enrollment Notification Logo
Hi Team, I’m attaching two screenshots for reference. For some reason, the new enrollment notification that partners receive when they enroll a new customer or a new partner is displaying the Momentum Network logo incorrectly. Right now, in some cas
Momentum Network <support@momentumnetwork.net>
Sep 8, 2026, 5:23 PM
NewPayQuicker Account Access
Hello Matthew, We hope you’re doing well. Could you please provide PayQuicker account access to the following email addresses? Steve@sunsoftny.com Sam@sunsoftapps.com Please add both accounts as Admin users with the necessary permissions. Thi
QAG <qag@sunsoftny.com>
Sep 8, 2026, 4:08 PM
NewPayQuicker Account Access
Hello Matthew, We hope you’re doing well. Could you please provide PayQuicker account access to the following email addresses? Steve@sunsoftny.com Sam@sunsoftapps.com Please add both accounts as Admin users with the necessary permissions. Thi
QAG <qag@sunsoftny.com>
Sep 8, 2026, 4:08 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for the detailed feedback and findings from your testing session. We’ve worked on the reported items and have prepared an updated APK for testing. Please find the latest version below: https://expo.dev/artifacts/eas/bfEwue8
QAG <qag@sunsoftny.com>
Sep 8, 2026, 3:51 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for the detailed feedback and findings from your testing session. We’ve worked on the reported items and have prepared an updated APK for testing. Please find the latest version below: https://expo.dev/artifacts/eas/bfEwue8
QAG <qag@sunsoftny.com>
Sep 8, 2026, 3:47 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for the detailed feedback and findings from your testing session. We’ve worked on the reported items and have prepared an updated APK for testing. Please find the latest version below: https://expo.dev/artifacts/eas/bfEwue8
QAG <qag@sunsoftny.com>
Sep 8, 2026, 3:45 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Please find the updated version of APK. Kindly check and give your feedback. Link: https://expo.dev/artifacts/eas/bfEwue8KIMdx_igN8pJhuMXJSXmMntXHP6hsDvg-VEU.apk On Sep 4, 2026, at 19:56, Hazel Del Fierro <hazel.delfierro@boost
QAG <qag@sunsoftny.com>
Sep 8, 2026, 3:43 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Please find the updated version of APK On Sep 4, 2026, at 19:56, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Hi team, Thanks for your time today. We went through a full testing session today, and we have some findings.
QAG <qag@sunsoftny.com>
Sep 8, 2026, 3:43 PM
NewFwd: PayQuicker Integration — Scope & Pricing Proposal
Steve, CR3 Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all t
David C <david@sunsoftny.com>
Sep 8, 2026, 3:18 PM
NewFwd: Proposal – Merchant Promo Codes / Merchant Packs Development
Steve, this is CR2 Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007
David C <david@sunsoftny.com>
Sep 8, 2026, 3:16 PM
NewFwd: New Project – Marketing Packs / Campaign Funding – Development Scope, Cost & Timeline
Steve, this project is packed with TikTok, google and YouTube integration. Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church
David C <david@sunsoftny.com>
Sep 8, 2026, 3:15 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Additional Website Corrections — Affiliate and Customer Application Buttons
##- Please type your reply above this line -## Your request (202530404) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 11:08 EDT Hi, Thank you for your request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 3:08 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202530346) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 10:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 2:55 PM
New[Sun Soft Inc] Re: Ticket#1368112696 - username: Aibooster - ID:061.000.000.098 - Mobile Responsiveness & Page Scrolling Issue
##- Please type your reply above this line -## Your request (202530415) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 10:21 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 2:21 PM
New[Sun Soft Inc] Re: Maximum balance feature
##- Please type your reply above this line -## Your request (202530414) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 10:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 2:17 PM
New[Sun Soft Inc] Re: notification system language selection
##- Please type your reply above this line -## Your request (202530413) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 10:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 2:17 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, Thank you for the update and for confirming that the three registrations were successfully captured. I currently do not have access to the detailed campaign reporting/analytics section in the Admin Panel. Could you please provide me with access
Ana Bezerra <ana.bezerra@booster.eco>
Sep 8, 2026, 1:37 PM
NewTicket#1368112696 - username: Aibooster - ID:061.000.000.098 - Mobile Responsiveness & Page Scrolling Issue
Hi team, Please assist us in reviewing a mobile UI/CSS responsiveness issue on the Web3 platform. Issue Details: * Page: web3.boosterapp.ai (Web3 Airdrop / Staking page) * User Email: info@aibooster.com.au * Connected Wallet: 0xc3cF9084
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 8, 2026, 1:18 PM
NewMaximum balance feature
Hi @Support Team - Sun Soft Inc We would need to set a maximum limit for the collectible balance. If the user reaches or exceeds a balance of HUF 500,000, they should not be able to collect any more until their balance falls below HUF 500,000. They
István Ringhoffer <ringi.teszt@gmail.com>
Sep 8, 2026, 1:06 PM
Newnotification system language selection
Hi @Support Team - Sun Soft Inc We forgot one important thing that still needs to be added. Please place a language selector in the designated area. Automatically detect the language based on the user's country (as we usually do with emails): HU /
István Ringhoffer <ringi.teszt@gmail.com>
Sep 8, 2026, 1:01 PM
New[Sun Soft Inc] Re: Ticket#1972156945 - username: daveoneegs - ID:061.000.000.095 - BTEC FCM BRONZE Token Request & Wallet Migration
##- Please type your reply above this line -## Your request (202530412) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 09:00 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 1:00 PM
New[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement
##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 08:39 EDT Hi, Thank you for your detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 12:39 PM
New[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 08:36 EDT Hi, Thank you for your feedback.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 12:36 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: STAGING webshop emails - document exchange
##- Please type your reply above this line -## Your request (202530408) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 08:28 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 12:29 PM
NewTicket#1972156945 - username: daveoneegs - ID:061.000.000.095 - BTEC FCM BRONZE Token Request & Wallet Migration
Hi team, Please assist us in verifying and processing a token allocation/migration request for BTEC FCM BRONZE. User Details & Addresses: * New Active Wallet: 0x43e6B275020efaEcC677305B9f053c3A808cA4De * Old Wallet: 0x573aCaB9593c9a655BE2223
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 8, 2026, 12:09 PM
NewURGENT - BP upgrade Stripe issues
Hi, Two separate users complained, that they had isues upgrading on Saturday. The both clicked the Upgrade button on https://bpp.myconunity.com/user/bpp, checked both checkboxes in the modal, and chose card pament, but instead of being redirected to S
laszlo@myconunity.com <laszlo@myconunity.com>
Sep 8, 2026, 12:07 PM
New[Sun Soft Inc] Re: temporary login
##- Please type your reply above this line -## Your request (202530409) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 07:45 EDT Hi, The “Temporary Login Without
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 11:45 AM
New[Sun Soft Inc] Re: Ticket: 1195339528 - Username: kyte - ID: 061.000.000.239 - FCM Staking Wallet Alignment
##- Please type your reply above this line -## Your request (202530271) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 07:37 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 11:38 AM
New[Sun Soft Inc] Re: staging - shipping information
##- Please type your reply above this line -## Your request (202530352) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 07:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 11:36 AM
Newtemporary login
Hi @Support Team - Sun Soft Inc This needed to be reinstalled in the live webshop: https://wordpress.org/plugins/temporary-login-without-password/ Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Sep 8, 2026, 11:20 AM
New[Sun Soft Inc] Re: Ticket: 277984386 – User: ayshajawneh – ID: 001.000.004.817 – Escalation for BTEC token dashboard display errors and staking migration status discr...
##- Please type your reply above this line -## Your request (202530398) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 07:17 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 11:17 AM
NewRe: [Sun Soft Inc] Re: STAGING webshop emails - document exchange
Thank you. We can activate this update as well, and please replace it in the other languages too (for now, there are no translations available in any other languages). Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (S
István Ringhoffer <ringi.teszt@gmail.com>
Sep 8, 2026, 11:17 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts
##- Please type your reply above this line -## Your request (202530405) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 07:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 11:16 AM
NewRe: [Sun Soft Inc] Re: staging - shipping information
Thank you. It can also be activated in the live webshop, and we will activate it in the other languages as well: EN: Shipping information https://naturalpetcaresystem.com/en/shipping-and-payment-information/ DE: Versand- und Zahlungsinformationen https
István Ringhoffer <ringi.teszt@gmail.com>
Sep 8, 2026, 11:12 AM
New[Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow
##- Please type your reply above this line -## Your request (202530389) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 05:46 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 9:46 AM
New[Sun Soft Inc] Re: ticket#1188448866 - username: CaptainKen - ID: 001.000.000.095 - staking balance mismatch
##- Please type your reply above this line -## Your request (202530397) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 04:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 8:04 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticketing Center – Add Video Upload Option
##- Please type your reply above this line -## Your request (202530403) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 04:01 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 8:02 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 480986976 - username: Aibooster - ID: 061.000.000.098 - "Mark Redeemed" Functionality
##- Please type your reply above this line -## Your request (202530401) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 03:31 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 7:32 AM
New[Sun Soft Inc] Re: Ticket no. 1352179469 - Alexandra - July Career Level mismatch and missing CL1 bonus
##- Please type your reply above this line -## Your request (202530406) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 03:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 7:10 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202530346) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 03:04 EDT Hi, Thank you for sharing the ca
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 7:04 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1036917727– User: Sethpatterson – ID: 001.000.000.245 – Zero balance / Staking dashboard issue on Web3.
##- Please type your reply above this line -## Your request (202530400) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 02:53 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 6:54 AM
New[Sun Soft Inc] Re: Ticket: 446651291 – User: Lael – ID: 001.000.001.767 – Leaderboard profile picture update for Giselle Nsuh
##- Please type your reply above this line -## Your request (202530399) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 02:06 EDT Hi, We have updated the profile
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 6:07 AM
New[Sun Soft Inc] Re: Ticket#1349429926 - username: Irockon - ID: 001.000.000.923 - Phillips 66 / Conoco / 76 Gift Card Issue
##- Please type your reply above this line -## Your request (202530396) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 8, 2026, 02:05 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 8, 2026, 6:06 AM
NewTicket no. 1352179469 - Alexandra - July Career Level mismatch and missing CL1 bonus
Hi Team! Please review Alexandra’s July 2026 Career Level and missing CL1 bonus. Member: Alexandra Gerhard Username: alexandra Membership ID: 061.000.000.001 Her July 31 dashboard shows Level 1 and progress toward Level 2, but the July 1–31 report sh
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 8, 2026, 12:53 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts
Dear Team, Thank you for providing the transaction details and confirming that Personal Shopping Campaign distributions use USD amounts. We reviewed the spreadsheet and calculated the following totals: Member ID Total USD Total AUD/local
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 8, 2026, 12:26 AM
NewRe: [Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement
Hi Team, The Excel file provided for the 2025 Income Disclosure is still incorrect because the Partners are being classified by the rank at which they ended 2025. For example, it currently shows only one Partner ending the year as an Ambassador. Ple
Momentum Network <support@momentumnetwork.net>
Sep 8, 2026, 12:04 AM
NewRe: [Sun Soft Inc] Re: Additional Website Corrections — Affiliate and Customer Application Buttons
URGENT — Service Agreements, Accessibility Content, and Restoration of Removed Website Sections Hi, Please treat the following website corrections as urgent. 1. Service Agreements and Accessibility Pages Attached are four approved content docu
Momentum Network <support@momentumnetwork.net>
Sep 8, 2026, 12:02 AM
NewRe: [Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow
Hi Development Team, Please make the following corrections to the bottom section of the MAC Dashboard using the attached screenshot as reference. 1. Resources & Support Rename Resources & Support to Support. Remove completely: * Resourc
Momentum Network <support@momentumnetwork.net>
Sep 7, 2026, 10:37 PM
NewRe: [Sun Soft Inc] Re: Ticketing Center – Add Video Upload Option
Dear Team, Thank you for this. I've tested the video URL functionality and it works. Please go ahead and release it. However, this does not fully solve the issue. We need customers to be able to upload screen recording videos as file attachments, si
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 7, 2026, 10:34 PM
NewGearUp Momentum — Complete Admin Platform Requirements
Hi Team, Now that the GearUp Momentum customer-facing website is close to completion, we are ready to begin the next phase: the development of a secure and customized GearUp Momentum Admin Platform. This platform must allow our team to manage the en
Momentum Network <support@momentumnetwork.net>
Sep 7, 2026, 9:26 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red
Hi Team, Thank you for completing the latest GearUp Momentum updates. The website looks beautiful, premium, youthful, and very close to the final direction we want. We would like to preserve the current design while completing the following corrections
Momentum Network <support@momentumnetwork.net>
Sep 7, 2026, 9:25 PM
NewRE: [Sun Soft Inc] Re: Ticket: 1195339528 - Username: kyte - ID: 061.000.000.239 - FCM Staking Wallet Alignment
Hi team The NEW wallet (0x044523197cc1338271bD94650F5c4ccf2adB897b) does not show under FCM secure now. The incorrect wallet has been removed. Reference: https://prnt.sc/YME1NypkJzK0 Could you please verify if this information is correct? We
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 7, 2026, 7:04 PM
NewRe: [Sun Soft Inc] Re: Ticket: 480986976 - username: Aibooster - ID: 061.000.000.098 - "Mark Redeemed" Functionality
Hi Team, Thank you for checking on this. The user reports that the issue is still occurring on their end. Please note that the screenshot provided by the user is taken directly from the Mobile App. Even after attempting to update/redeem the status, the
Jose Genovese <jose.genovese@booster.eco>
Sep 7, 2026, 7:03 PM
NewRe: [Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
Correction Needed – Referral Information on Enrollment Links Hi Team, I noticed an inconsistency in the referral/sponsor information displayed on the Partner Enrollment and Customer Enrollment links that needs to be corrected. On both enrollment
Momentum Network <support@momentumnetwork.net>
Sep 7, 2026, 6:48 PM
NewRe: [Sun Soft Inc] Re: Ticket: 1036917727– User: Sethpatterson – ID: 001.000.000.245 – Zero balance / Staking dashboard issue on Web3.
Hi Team, Thank you for the update. We have confirmed with the user that the connected wallet address is indeed a Smart Wallet and not a MetaMask wallet. * User Wallet Address: 0x8bCB50C1823c881d68B06Dc59fc06CD3D6080c08 Please proceed with tran
Jose Genovese <jose.genovese@booster.eco>
Sep 7, 2026, 6:14 PM
NewTicket: 446651291 – User: Lael – ID: 001.000.001.767 – Leaderboard profile picture update for Giselle Nsuh
Hi Team, Please check the following case: Username: Lael ID: 001.000.001.767 Ticket Number: 446651291 Issue Summary: The user requested to update the missing profile picture for her direct affiliate, Giselle Nsuh, who recently achieved a new career l
Jose Genovese <jose.genovese@booster.eco>
Sep 7, 2026, 4:37 PM
NewTicket: 277984386 – User: ayshajawneh – ID: 001.000.004.817 – Escalation for BTEC token dashboard display errors and staking migration status discrepancies
Hi Team, Please check the following case: Username: ayshajawneh ID: 001.000.004.817 Ticket Number: 277984386 Issue Summary: The user reports multiple visual and tracking discrepancies between the mobile app and the back office. Specifically, the mobi
Jose Genovese <jose.genovese@booster.eco>
Sep 7, 2026, 4:26 PM
Newticket#1188448866 - username: CaptainKen - ID: 001.000.000.095 - staking balance mismatch
Hi team, Please assist us in reviewing a staking balance mismatch for the user Issue Details: * User Claim: The user states they have officially staked on 6 separate occasions, expecting a total of 249,876.9634 BTEC Tokens staked. * Curren
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 7, 2026, 3:55 PM
NewTicket#1349429926 - username: Irockon - ID: 001.000.000.923 - Phillips 66 / Conoco / 76 Gift Card Issue
Hi team, Please assist us with a gift card cancellation and wallet refund request for the user. Issue Details: * Product: Phillips 66 / Conoco / 76 Gift Card. * Reason: The merchant store informed the user upon payment that they do not accep
Jose Genovese <jose.genovese@booster.eco>
Sep 7, 2026, 3:50 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, Thank you for the guidance and clarification. I have now launched the campaign “Meta | App Promotion Campaign 2 | September” for the live test. The campaign is also currently active in the Affiliate Back Office. For reference, here is the camp
Ana Bezerra <ana.bezerra@booster.eco>
Sep 7, 2026, 3:45 PM
New[Sun Soft Inc] Re: URGENT – Initial BTEC Purchase Not Available in Mobile App
##- Please type your reply above this line -## Your request (202530395) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 11:25 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 7, 2026, 3:25 PM
New[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 11:01 EDT Hi, Thank you for your review.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 7, 2026, 3:01 PM
New[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 10:41 EDT Hi, Thank you for your review.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 7, 2026, 2:42 PM
NewRe: [Sun Soft Inc] Re: URGENT – Booster Companion Usage Limits & Credit Pack Pricing
Thank you so much for the detailed reply and fixing it. I really appreciate it. I will talk it over with Matthew and Marko in the next day but I think that the only real solution is as you’re saying go from the model that cost us eight cents down to th
Matt Ferk <Matt.Ferk@booster.eco>
Sep 7, 2026, 2:13 PM
New[Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion
##- Please type your reply above this line -## Your request (202530372) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 10:08 EDT Hi, Thank you for the update. We
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 7, 2026, 2:09 PM
NewURGENT – Initial BTEC Purchase Not Available in Mobile App
Hi Team! We received information from a couple of members that there is an issue with purchasing BTEC through the Booster.eco mobile app. If a Booster Affiliate already owns BTEC, everything appears to work correctly in the mobile app, and they are
Matt Ferk <Matt.Ferk@booster.eco>
Sep 7, 2026, 2:00 PM
New[Sun Soft Inc] Re: September promo
##- Please type your reply above this line -## Your request (202530393) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 09:52 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 7, 2026, 1:52 PM
NewRe: [Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion
Hi team; I see the tokens not the NFT but I can see that it has been sent so will look into this and get back to you. Much appreciated Saima On 7.9.2026 12:02 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply abov
Saima Chaudhury - COO <saima.c@gng.community>
Sep 7, 2026, 1:52 PM
NewRe: [Sun Soft Inc] Re: September promo
Thank you for your prompt response. regards On 7.9.2026 02:47 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530393) has been updated. To add additional comments, reply to this
Saima Chaudhury - COO <saima.c@gng.community>
Sep 7, 2026, 1:51 PM
New[Sun Soft Inc] Re: September promo
##- Please type your reply above this line -## Your request (202530393) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 09:47 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 7, 2026, 1:48 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket# 2049261462 (Duplicate linked: 1570598322) Username: bihwincel - ID: 001.000.004.309 [Personal Shopping Purchase Rece...
##- Please type your reply above this line -## Your request (202530386) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 09:40 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 7, 2026, 1:40 PM
New[Sun Soft Inc] Re: URGENT – Booster Companion Usage Limits & Credit Pack Pricing
##- Please type your reply above this line -## Your request (202530391) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 09:27 EDT Hi Matt, Thanks for laying this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 7, 2026, 1:27 PM
NewFwd: URGENT – Booster Companion Usage Limits & Credit Pack Pricing
Dear Anna, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Ferk <Matt.Ferk@booster.eco> Subj
QAG <qag@sunsoftny.com>
Sep 7, 2026, 1:00 PM
New[Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion
##- Please type your reply above this line -## Your request (202530372) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 07:02 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 7, 2026, 11:02 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red
##- Please type your reply above this line -## Your request (202530319) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 06:32 EDT Hi, Thank you for your feedback.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 7, 2026, 10:32 AM
New[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy
##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 06:24 EDT Hi, Thank you for your review an
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 7, 2026, 10:24 AM
New[Sun Soft Inc] Re: STAGING - Plugin istall
##- Please type your reply above this line -## Your request (202530355) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 05:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 7, 2026, 9:55 AM
NewRe: [Sun Soft Inc] Re: STAGING - Plugin istall
Hi @Support Team - Sun Soft Inc Unfortunately, this isn't good. Please install this instead: https://wordpress.org/plugins/bulk-content-toolkit/?utm_source=chatgpt.com Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (
István Ringhoffer <ringi.teszt@gmail.com>
Sep 7, 2026, 8:56 AM
NewSeptember promo
Hi team; Please implement at your earliest convenience September promo double tokens on Top Silver and Top Gold to run for the rest of the month. Token breakdown sent, promo tokens are in the yellow box, all else is the same. Thanks Saima --
Saima Chaudhury - COO <saima.c@gng.community>
Sep 7, 2026, 8:19 AM
New[Sun Soft Inc] Re: URGENT – New Partner Membership Not Appearing in Netsoft or CRC
##- Please type your reply above this line -## Your request (202530392) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 7, 2026, 04:02 EDT Hi, Thank you for your message.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 7, 2026, 8:03 AM
NewRe: [Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion
Hi Team; Thank you the 2FA is working now. The change is just a small change on adding the wallet address I will send that to you once the transfers are successfully completed. With regards to transfer of PNGVN tokens and an NFT I tried both this m
Saima Chaudhury - COO <saima.c@gng.community>
Sep 7, 2026, 8:01 AM
NewURGENT – New Partner Membership Not Appearing in Netsoft or CRC
Hi Team, We need your urgent assistance with a new Partner enrollment completed today. The Partner successfully enrolled using a discount coupon, and the payment was approved. However, the new membership is currently not appearing in Netsoft or CRC.
Momentum Network <support@momentumnetwork.net>
Sep 7, 2026, 1:55 AM
NewSee amberlin91396, faith_gail28 and more in your feed
New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny
amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>
Sep 6, 2026, 5:13 PM
NewURGENT – Booster Companion Usage Limits & Credit Pack Pricing
Hi Team, We have a very important issue that needs to be addressed as a top priority. Over the last two days, we have been bombarded with tickets, calls, emails, and messages from Booster Companion users telling us that they paid $29 or $49 per mont
Matt Ferk <Matt.Ferk@booster.eco>
Sep 5, 2026, 7:23 PM
New[Sun Soft Inc] Re: Sponsor Change Request – Jariannette Melendez
##- Please type your reply above this line -## Your request (202530387) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 11:24 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 3:25 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red
Hi, Thank you for completing the previous updates. I reviewed the staging website again from my phone, and there are two additional mobile-display issues that need to be corrected. First, in the section where the commercial video is displayed, there
Momentum Network <support@momentumnetwork.net>
Sep 5, 2026, 3:11 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red
##- Please type your reply above this line -## Your request (202530319) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 11:06 EDT Hi, Thank you for the detailed f
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 3:06 PM
NewRe: [Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
Confirmed On Sat, Sep 5, 2026 at 10:42 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email.
Momentum Network <support@momentumnetwork.net>
Sep 5, 2026, 3:06 PM
NewRe: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy
Confirmed On Sat, Sep 5, 2026 at 9:50 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email.
Momentum Network <support@momentumnetwork.net>
Sep 5, 2026, 3:00 PM
New[Sun Soft Inc] Re: URGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow
##- Please type your reply above this line -## Your request (202530389) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 10:50 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 2:50 PM
New[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 10:42 EDT Hi, Thank you for the confirmati
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 2:42 PM
New[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy
##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 09:50 EDT Hi, Thank you for your request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 1:50 PM
New[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement
##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 08:57 EDT Hi, Thank you for your detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 12:57 PM
New[Sun Soft Inc] Re: Urgent – $50 Commission Must Be Included in Next Payroll
##- Please type your reply above this line -## Your request (202530390) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 07:37 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 11:37 AM
New[Sun Soft Inc] Re: Ticket#730899741 - username: Aquathyst7 - ID: 001.000.001.642 - Plaid Card Connection Issue (Pay & Go)
##- Please type your reply above this line -## Your request (202530373) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 04:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 8:13 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.00...
##- Please type your reply above this line -## Your request (202530384) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 03:57 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 7:57 AM
New[Sun Soft Inc] Re: Coin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion
##- Please type your reply above this line -## Your request (202530372) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 03:53 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 7:53 AM
New[Sun Soft Inc] Re: Ticket: 474539046 – User: Businessbooster – ID: 001.000.000.809 – Unable to access old wallet for 30% APY staking and needs assistance linking new ...
##- Please type your reply above this line -## Your request (202530377) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 03:48 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 7:49 AM
New[Sun Soft Inc] Re: Ticket#448212429 - username: Businessbooster - ID: 001.000.000.809 - BTEC Staking Verification
##- Please type your reply above this line -## Your request (202530378) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 03:45 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 7:45 AM
New[Sun Soft Inc] Re: Ticket#39478145 - username: pmetzker - ID: 001.000.000.705 - Citibank Visa Card Payment Review
##- Please type your reply above this line -## Your request (202530374) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 03:43 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 7:43 AM
New[Sun Soft Inc] Re: Remove Old Payment Method – Tiffany Cruz & Melany Cruz
##- Please type your reply above this line -## Your request (202530388) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 02:55 EDT Hi, Thank you for your message.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 6:56 AM
New[Sun Soft Inc] Re: PayQuicker Integration – Development Scope, Cost & Timeline
##- Please type your reply above this line -## Your request (202530376) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 02:51 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 6:52 AM
New[Sun Soft Inc] Re: New Project – Builder Packs Development Scope, Cost & Timeline
##- Please type your reply above this line -## Your request (202530383) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 02:52 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 6:52 AM
New[Sun Soft Inc] Re: Ticket: 1722085359 – User: NealSalvino – ID: 001.000.000.712 – Merchant address update request for StarNovaLP
##- Please type your reply above this line -## Your request (202530375) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 02:51 EDT Hi, We have reviewed the reporte
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 6:51 AM
New[Sun Soft Inc] Re: Ticket#1857644539 - username: Businessbooster - ID: 001.000.000.809 - Canada Profile Request
##- Please type your reply above this line -## Your request (202530385) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 02:50 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 6:50 AM
NewUrgent – $50 Commission Must Be Included in Next Payroll
Hello Team, I need your assistance with the account of Lucia Diaz-gajadhar (Partner ID 412022). She has had a $50.00 commission available in her wallet for quite some time. She already entered her banking information, but this commission has not app
Momentum Network <support@momentumnetwork.net>
Sep 5, 2026, 5:56 AM
New[Sun Soft Inc] Re: Access to Ticketing dashboard
##- Please type your reply above this line -## Your request (202530382) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 5, 2026, 01:22 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 5, 2026, 5:23 AM
NewRe: [Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement
Required Corrections to 2025 Rank Data and Residual Payment Presentation Hi Team, Please make the following corrections to the 2025 income-disclosure data and residual payment presentation: 1. Rank data The current “Highest Rank 2025” field
Momentum Network <support@momentumnetwork.net>
Sep 5, 2026, 2:26 AM
NewRe: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy
Hi Team, Please update the Debt Relief Guidance Program in the MAC Demo platform and all MAC environments, including the live platform. Add a fourth tab after Negotiation Guide: Program Information Spanish: Información del programa This tab m
Momentum Network <support@momentumnetwork.net>
Sep 5, 2026, 1:24 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red
Hi Team, We reviewed the complete GearUp Momentum staging website. We truly love the design—it looks modern, premium, and aligned with the brand. Please preserve the current visual direction while completing the following corrections: 1. Correct the
Momentum Network <support@momentumnetwork.net>
Sep 5, 2026, 1:15 AM
NewURGENT – Official MAC Login URL & Demo Account Credentials Required by Tomorrow
Hi Team, This is Priority #1 and needs to be completed urgently. Now that the requested updates to the MAC demo account have been completed and verified, I need the official production access information for MAC, not another staging or temporary acc
Momentum Network <support@momentumnetwork.net>
Sep 5, 2026, 12:58 AM
NewRemove Old Payment Method – Tiffany Cruz & Melany Cruz
Hi Team, Please update the payment methods for the following two clients: * Tiffany Cruz – ID 309319 Please remove the card ending in 6241 from her profile. The only card that should remain on the account is the card ending in 1669. * Mela
Momentum Network <support@momentumnetwork.net>
Sep 5, 2026, 12:54 AM
NewRe: Booster Companion Mobile App
Hi team, Thanks for your time today. We went through a full testing session today, and we have some findings. After you assigned credits to the test account we are using, we were able to connect to the voice chat, like we did this morning. Something
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 5, 2026, 12:12 AM
NewRe: Access to Ticketing dashboard
Please disregard; I have access now. Thanks! From: Hazel Del Fierro <hazel.delfierro@booster.eco> Date: Friday, September 4, 2026 at 3:17 PM To: QAG Team - Sun Soft Inc <qag@sunsoftny.com>; David <david@sunsoftny.com>; Support Team - Sunsoft Inc (
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 4, 2026, 10:59 PM
NewSponsor Change Request – Jariannette Melendez
Hi, I need your assistance with a sponsor change for the following Partners and Client. Please update all of the accounts listed below so that their new direct sponsor is: 936168 – Jariannette Melendez The following accounts should be placed d
Momentum Network <support@momentumnetwork.net>
Sep 4, 2026, 10:36 PM
NewRe: [Sun Soft Inc] Re: Ticket# 2049261462 (Duplicate linked: 1570598322) Username: bihwincel - ID: 001.000.004.309 [Personal Shopping Purchase Receipt Review] Luvme Hair ...
Hi Team, Please find the CJ login credentials below: Username: bric.zaldivar@booster.eco Password: 2uCtH81Tl7JYBBCg Please proceed with reviewing the CJ account and transaction data to identify why the purchase tracking and SID mapping information is
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 4, 2026, 9:48 PM
NewTicket#1857644539 - username: Businessbooster - ID: 001.000.000.809 - Canada Profile Request
Hi team, Regarding user Businessbooster, please check the updated screenshot of their profile settings: Issue Identified: * Under Personal Info, "Country of residence" is set to Canada. * However, under Contact Info, the Country dropdown field
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 4, 2026, 9:32 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)
Hi Team! I hope you're doing ok. Is there any update on this case, please? Thank you! Kindly, ________________________________ From: Bric Zaldivar <bric.zaldivar@booster.eco> Sent: Thursday, August 20, 2026 3:15 AM To: Support <support@s
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 4, 2026, 9:31 PM
NewNew Project – Builder Packs Development Scope, Cost & Timeline
Hi David, We would like to begin scoping a new Booster product called Builder Packs. The concept is to create packaged offerings that combine enhanced affiliate functionality, additional CP depth, AURA AI access, and Credit Packs that can be used toward
Matt Swanson <matthew.swanson@booster.eco>
Sep 4, 2026, 8:39 PM
NewAccess to Ticketing dashboard
Hi team, I need access to the ticketing dashboard so I can manage my own tickets, please. Thank you,
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 4, 2026, 8:33 PM
NewFwd: Urgent: Potential Fraud Alert, Payments Held
Hello Matthew, FYI Thank you QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Square Account Services <noreply@hel
QAG <qag@sunsoftny.com>
Sep 4, 2026, 7:52 PM
NewTicket#448212429 - username: Businessbooster - ID: 001.000.000.809 - BTEC Staking Verification
Hi team, User Businessbooster has responded with their wallet details and dashboard screenshot regarding missing/unreflected BTEC staking completed back in January. User Details & Issue: * Issue: Staked BTEC from January is not reflecting as stak
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 4, 2026, 7:26 PM
NewTicket: 474539046 – User: Businessbooster – ID: 001.000.000.809 – Unable to access old wallet for 30% APY staking and needs assistance linking new wallet
Hi Team, Please check the following case: * Username: Businessbooster * ID: 001.000.000.809 * Ticket Number: 474539046 * Issue Summary: The user is attempting to stake their tokens at 30% APY but is unable to access their original r
Jose Genovese <jose.genovese@booster.eco>
Sep 4, 2026, 7:15 PM
NewPayQuicker Integration – Development Scope, Cost & Timeline
Hi David, We would like to move forward with the Pay Quicker integration and would like the development team to begin scoping this as soon as possible. I’m currently waiting to hear back from the Pay Quicker team so we can understand exactly what they r
Matt Swanson <matthew.swanson@booster.eco>
Sep 4, 2026, 6:38 PM
NewTicket: 1722085359 – User: NealSalvino – ID: 001.000.000.712 – Merchant address update request for StarNovaLP
Hi Team, Please check the following case: * Username: NealSalvino * ID: 001.000.000.712 * Ticket Number: 1722085359 * Issue Summary: The merchant updated their business address approximately three months ago, but the changes failed
Jose Genovese <jose.genovese@booster.eco>
Sep 4, 2026, 4:58 PM
NewTicket#39478145 - username: pmetzker - ID: 001.000.000.705 - Citibank Visa Card Payment Review
Hi team, A user reported a payment/card processing error during checkout. User & Transaction Details: * User: Patrick * Card Details: Citibank Visa Credit Card ending in #0271 * Issue: Card is being declined/not accepted by the platform
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 4, 2026, 4:47 PM
NewTicket#730899741 - username: Aquathyst7 - ID: 001.000.001.642 - Plaid Card Connection Issue (Pay & Go)
Hi team, A user reported an issue connecting credit cards via the Plaid integration on the Local Stores / Pay & Go portal. User Issue Details: * Module: Pay & Go / Plaid Integration ("Connect Now" button). * Problem: The user attempted to li
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 4, 2026, 4:40 PM
New[Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review
##- Please type your reply above this line -## Your request (202530251) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 11:50 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 3:50 PM
New[Sun Soft Inc] Re: Last PreLaunch preps
##- Please type your reply above this line -## Your request (202530302) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 10:21 EDT Hi, We reviewed your requests an
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 3:37 PM
New[Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530370) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 11:29 EDT Hi, Kindly confirm, Currently
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 3:29 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red
##- Please type your reply above this line -## Your request (202530319) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 11:23 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 3:24 PM
NewStarlink resolves 15,000 issues with Grok Voice
Plus Grok Bot, your AI teammate, and Imagine Image 2.0 ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SpaceXAI <updates@email.api.x.ai>
Sep 4, 2026, 2:56 PM
New[Sun Soft Inc] Re: staging - shipping information
##- Please type your reply above this line -## Your request (202530352) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 10:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 2:30 PM
NewRe: [Sun Soft Inc] Re: group order
Hi @Support Team - Sun Soft Inc When I switch languages, the prices are displayed incorrectly on my end (only for group users): Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ez
István Ringhoffer <ringi.teszt@gmail.com>
Sep 4, 2026, 1:33 PM
New[Sun Soft Inc] Re: group order
##- Please type your reply above this line -## Your request (202530370) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 09:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 1:22 PM
NewCoin pae log in issue and Transfer of PNGVN tokens and NFT's suggestion
Hi team; Hope you are all well? A few things: 1. I am not receiving the 2FA via email for my coinpae wallet log in can you please take a look at that; 2. Members are asking if they can use a SafePal wallet to receive their PNGVN tokens and NFT
Saima Chaudhury - COO <saima.c@gng.community>
Sep 4, 2026, 12:45 PM
NewRE: [Sun Soft Inc] Re: Last PreLaunch preps
Hi, 1. Please remove all existingusers from Brevo and leave only those which are currently in BO. 1. And I found also the problem with the Optin fields. You created some custom fields and are setting those to YES, but those have no functi
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Sep 4, 2026, 12:39 PM
New[Sun Soft Inc] Re: Account Conversion and Subscription Reactivation – Amazonia J Mayorquin
##- Please type your reply above this line -## Your request (202530369) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 08:39 EDT Hi, Thank you for your message.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 12:39 PM
New[Sun Soft Inc] Re: STAGING - Plugin istall
##- Please type your reply above this line -## Your request (202530355) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 08:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 12:32 PM
NewRe: [Sun Soft Inc] Re: STAGING - Plugin istall
Hi @Support Team - Sun Soft Inc Let's try the following: https://wordpress.org/plugins/woo-coupons-bulk-editor/ Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026
István Ringhoffer <ringi.teszt@gmail.com>
Sep 4, 2026, 11:44 AM
New[Sun Soft Inc] Re: Request: Merchant & Community Testing Environment
##- Please type your reply above this line -## Your request (202530330) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 07:20 EDT Hi, Thank you for sharing the de
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 11:37 AM
New[Sun Soft Inc] Re: Ticket: 1604897894 – User: Corne – ID: 001.000.002.016 – Unable to stake BTEC tokens and claim airdrop tokens
##- Please type your reply above this line -## Your request (202530365) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 07:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 11:19 AM
New[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy
##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 06:45 EDT Hi, Thank you for your message.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 11:01 AM
New[Sun Soft Inc] Re: Ticket: 1154704239 – User: priestlyneitende – ID: 001.000.006.895 – Token purchase verification and staking setup for $5,500 USD package
##- Please type your reply above this line -## Your request (202530363) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 06:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 10:26 AM
New[Sun Soft Inc] Re: Ticket: 1465803427 – User: bamahngum76 – ID: 001.000.006.471 – Unable to stake BTEC tokens since July
##- Please type your reply above this line -## Your request (202530360) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 06:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 10:25 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 441840077 - Username: Aibooster - ID: 061.000.000.098 - Escalation: Web3 Airdrop 2nd Claim Blocked
##- Please type your reply above this line -## Your request (202530364) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 06:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 10:12 AM
New[Sun Soft Inc] Re: Sponsor Change Request – Rosmery Garcia Suarez Referrals
##- Please type your reply above this line -## Your request (202530368) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 06:07 EDT Hi, Thank you for your message.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 10:08 AM
New[Sun Soft Inc] Re: Wordpress, woocommerce, cusrev update - September 4 friday morning
##- Please type your reply above this line -## Your request (202530322) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:58 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 7:58 AM
New[Sun Soft Inc] Re: Last PreLaunch preps
##- Please type your reply above this line -## Your request (202530302) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:56 EDT Hi, We reviewed your request and
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 7:58 AM
NewRe: [Sun Soft Inc] Re: Wordpress, woocommerce, cusrev update - September 4 friday morning
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 4., P, 7:20): ##- Please type your reply above this line -## Your request (202530322) has be
István Ringhoffer <ringi.teszt@gmail.com>
Sep 4, 2026, 7:57 AM
Newgroup order
Hi @Support Team - Sun Soft Inc If I log in with any of the GROUP accounts and add something to the cart, it shows the wrong price: https://naturalpetcaresystem.com/bolt/ Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Sep 4, 2026, 7:54 AM
New[Sun Soft Inc] Re: Ticket: 1604387091– User: cedrickbuckner85 – ID: 001.000.007.412 – Wallet top-up failure due to purchase limit error
##- Please type your reply above this line -## Your request (202530358) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:39 EDT Hi, We have reviewed the Booster
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 7:39 AM
New[Sun Soft Inc] Re: Ticket: 1126300352 – User: NealSalvino – ID: 001.000.000.712 – Back office not registering commissions and cash back with 20X feature enabled
##- Please type your reply above this line -## Your request (202530361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 7:26 AM
New[Sun Soft Inc] Re: Ticket: 1381940452 – User: TheRainMaker – ID: 001.000.000.040 – Mobile eGift card purchase and wallet top-up errors
##- Please type your reply above this line -## Your request (202530359) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:24 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 7:24 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202530346) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:22 EDT Hi, Thank you for the detailed q
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 7:22 AM
New[Sun Soft Inc] Re: Ticket: 336640098 – User: mayermaywr – ID: 001.000.007.045 – Unable to stake BTEC tokens
##- Please type your reply above this line -## Your request (202530357) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 03:12 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 7:13 AM
New[Sun Soft Inc] Re: Ticket: 1195339528 - Username: kyte - ID: 061.000.000.239 - FCM Staking Wallet Alignment
##- Please type your reply above this line -## Your request (202530271) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 02:52 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 6:52 AM
New[Sun Soft Inc] Re: Please Ensure Partner Is Included in Next Payroll
##- Please type your reply above this line -## Your request (202530362) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 02:50 EDT Hi, Thank you for your message.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 6:51 AM
New[Sun Soft Inc] Re: Update the Refund Policy on the Website
##- Please type your reply above this line -## Your request (202530317) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 02:44 EDT Hello, Points taken, Thank yo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 6:44 AM
New[Sun Soft Inc] Re: Feature Inquiry: Multi-Language AI Voiceover / Dubbing for Platform Videos
##- Please type your reply above this line -## Your request (202530367) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 01:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 5:55 AM
NewAccount Conversion and Subscription Reactivation – Amazonia J Mayorquin
Hello Team, Please make the following updates to the account below: Member ID: 249899 Name: Amazonia J Mayorquin Requested changes: 1. Convert the account from Partner to Client. 2. Change the account status to Active. 3. React
Momentum Network <support@momentumnetwork.net>
Sep 4, 2026, 5:24 AM
New[Sun Soft Inc] Re: Wordpress, woocommerce, cusrev update - September 4 friday morning
##- Please type your reply above this line -## Your request (202530322) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 4, 2026, 01:20 EDT Hi, We have checked the mentione
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 4, 2026, 5:20 AM
NewSponsor Change Request – Rosmery Garcia Suarez Referrals
Hello Team, Please update the sponsor/referral information for the following four clients: 1. Jorge Alberto Caba 2. Monica Mostajo Antezana 3. German Vargas 4. Andy Richard Molgora Granda All four clients must be reassigned s
Momentum Network <support@momentumnetwork.net>
Sep 4, 2026, 5:05 AM
NewUpdates to Asana’s Privacy Statement and other legal terms
We've updated the Asana Privacy Statement to include updated information about the data we collect and how we use it. View in browser Hello, We're writing to let you know about some updates to th
Asana <news@email.1.asana.com>
Sep 4, 2026, 2:20 AM
NewFeature Inquiry: Multi-Language AI Voiceover / Dubbing for Platform Videos
Hi Team, Hope you are doing well. We would like to explore a potential new feature regarding our video content: 1. Feasibility of AI Multi-Language Voiceovers: How viable would it be to integrate AI-generated voiceovers/dubbing for videos in the R
Jose Genovese <jose.genovese@booster.eco>
Sep 3, 2026, 11:32 PM
NewTry Grok Bot free for 3 days
AI teammates that you can give real work to Hi Steve, You can now try Grok Bot free for 3 days with a SuperGrok trial. Grok Bot gives you AI teammates you can give real work to. Bots have their own computer. They sign into your tools, finish th
Grok <updates@email.grok.com>
Sep 3, 2026, 10:59 PM
NewZoom Meeting - Booster Companion
Hello Everyone, Please find the Zoom meeting details below for our scheduled discussion regarding Booster Companion. Topic: Booster Companion Date: September 4, 2026 Time: 10:30 AM Eastern Time (US & Canada) Join Zoom Meeting: https://us02web.
QAG <qag@sunsoftny.com>
Sep 3, 2026, 9:44 PM
NewRE: [Sun Soft Inc] Re: Last PreLaunch preps
Hi, Please double check Brevo, because I just newly registered and Opt-ins are not set to Yes and phone number is missing: Herzliche Grüße, László Erdős KI BUSINESS ACCELERATOR www.kichallenge.de +49 175 403 8577 From: Support Team - Sunsof
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Sep 3, 2026, 9:30 PM
NewZoom Meeting - Booster Companion
Hello Everyone, Please find the Zoom meeting details below for our scheduled discussion regarding Booster Companion. Topic: Booster Companion Date: September 4, 2026 Time: 10:30 AM Eastern Time (US & Canada) Join Zoom Meeting: https://us02web.
QAG <qag@sunsoftny.com>
Sep 3, 2026, 9:28 PM
New[Sun Soft Inc] Re: Project Management Tracker status
##- Please type your reply above this line -## Your request (202530339) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 17:22 EDT Hello Hazel, Thank you for your
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 9:22 PM
NewRe: [Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
Hi, Thank you for the clarification. I confirm that these are the correct staging enrollment pages for the redesign: * Partner Enrollment: https://devbo.momentumnetwork.net/cmVmOTk4LTEtNg%3D%3D * Customer Enrollment: https://devbo.mome
Momentum Network <support@momentumnetwork.net>
Sep 3, 2026, 8:10 PM
NewRe: [Sun Soft Inc] Re: Update the Refund Policy on the Website
Hi, Thank you for completing the update. Please do not apply the new Refund Policy to the live Momentum Network website at this time. For now, it must remain available only on the staging website while we complete our review. No changes should be
Momentum Network <support@momentumnetwork.net>
Sep 3, 2026, 8:05 PM
NewRe: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy
Hi Team, Thank you. The MAC demo platform is now working perfectly. Please move it to a live, stable URL with a login page so the merchant processor’s underwriting team can access it using the demo credentials. Also, please lock the Credit Builde
Momentum Network <support@momentumnetwork.net>
Sep 3, 2026, 8:02 PM
NewNow Available: Grok 4.6 in AWS, GCP, and MSFT
Plus Grok Voice 2.0 and a Gopuff Case Study ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SpaceXAI <updates@email.api.x.ai>
Sep 3, 2026, 8:02 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red
GearUp Momentum Staging Website — Required Corrections Hi Team, We absolutely love the new GearUp Momentum website. It looks beautiful, premium, and aligned with the direction we envisioned. Please preserve the current design, typography, colors, an
Momentum Network <support@momentumnetwork.net>
Sep 3, 2026, 7:58 PM
NewTicket: 1604897894 – User: Corne – ID: 001.000.002.016 – Unable to stake BTEC tokens and claim airdrop tokens
Hi Team, Please check the following case: * Username: Corne * ID: 001.000.002.016 * Ticket Number: 1604897894 * Issue Summary: The user is experiencing account-level issues preventing them from completing BTEC token staking and clai
Jose Genovese <jose.genovese@booster.eco>
Sep 3, 2026, 7:57 PM
NewChangelog: Priority inbox
Priority inbox September 3, 2026 An active workspace can generate dozens of notifications a day, and until now your inbox treated them all the same. The new Priority tab separates what needs your attention from what can wait, so something like a revie
Linear <changelog@updates.linear.app>
Sep 3, 2026, 7:11 PM
NewRe: [Sun Soft Inc] Re: Ticket: 441840077 - Username: Aibooster - ID: 061.000.000.098 - Escalation: Web3 Airdrop 2nd Claim Blocked
Hi Team, Following up on this ticket: The user successfully completed the claim process for the 294 BTEC subsequent airdrop after your update. However, he reports that the claimed tokens have not been credited or updated in his token balance on the affi
Jose Genovese <jose.genovese@booster.eco>
Sep 3, 2026, 6:32 PM
NewTicket: 1154704239 – User: priestlyneitende – ID: 001.000.006.895 – Token purchase verification and staking setup for $5,500 USD package
Hi Team, Please check the following case: * Username: priestlyneitende * ID: 001.000.006.895 * Ticket Number: 1154704239 * Issue Summary: The user provided their wallet address and account details following a request to verify a $5,
Jose Genovese <jose.genovese@booster.eco>
Sep 3, 2026, 6:20 PM
NewPlease Ensure Partner Is Included in Next Payroll
Hi Team, Please make sure the following partner is included in next week’s payroll: Name: Sylvia Ortiz Rossy Partner ID: 649147 Her back office currently reflects commissions earned, so please verify that her account is properly included in the
Momentum Network <support@momentumnetwork.net>
Sep 3, 2026, 6:15 PM
NewRe: [Sun Soft Inc] Re: Ticket: 1195339528 - Username: kyte - ID: 061.000.000.239 - FCM Staking Wallet Alignment
Hi Team, Following up on your previous update regarding Kyte’s account: The user has already cleared their browser cache, cookies, and local storage, and tested the issue across multiple browsers (including Brave and Google Chrome). Unfortunately, the w
Jose Genovese <jose.genovese@booster.eco>
Sep 3, 2026, 6:11 PM
NewTicket: 1126300352 – User: NealSalvino – ID: 001.000.000.712 – Back office not registering commissions and cash back with 20X feature enabled
Hi Team, Please check the following case: * Username: NealSalvino * ID: 001.000.000.712 * Ticket Number: 1126300352 * Issue Summary: The user is conducting Pay and Go testing and reported that when the 20X feature is enabled, cash b
Jose Genovese <jose.genovese@booster.eco>
Sep 3, 2026, 6:00 PM
NewTicket: 1465803427 – User: bamahngum76 – ID: 001.000.006.471 – Unable to stake BTEC tokens since July
Hi Team, Please check the following case: * Username: bamahngum76 * ID: 001.000.006.471 * Ticket Number: 1465803427 * Issue Summary: The user reports being unable to stake their BTEC tokens since July. The system prevents them from
Jose Genovese <jose.genovese@booster.eco>
Sep 3, 2026, 5:58 PM
NewTicket: 1381940452 – User: TheRainMaker – ID: 001.000.000.040 – Mobile eGift card purchase and wallet top-up errors
Hi Team, Please check the following case: * Username: TheRainMaker * ID: 001.000.000.040 * Ticket Number: 1381940452 * Issue Summary: The user is experiencing persistent errors when attempting to purchase eGift Cards and top up her
Jose Genovese <jose.genovese@booster.eco>
Sep 3, 2026, 5:55 PM
NewTicket: 1604387091– User: cedrickbuckner85 – ID: 001.000.007.412 – Wallet top-up failure due to purchase limit error
Hi Team, Please check the following case: * Username: cedrickbuckner85 * ID: 001.000.007.412 * Ticket Number: 1604387091 * Issue Summary: The user is attempting to top up their wallet balance but is unable to complete the transactio
Jose Genovese <jose.genovese@booster.eco>
Sep 3, 2026, 5:51 PM
NewTicket: 336640098 – User: mayermaywr – ID: 001.000.007.045 – Unable to stake BTEC tokens
Hi Team, Please check the following case: * Username: mayermaywr * ID: 001.000.007.045 * Ticket Number: 336640098 * Issue Summary: The user reports being unable to stake BTEC tokens since July. When attempting to execute the staking
Jose Genovese <jose.genovese@booster.eco>
Sep 3, 2026, 5:49 PM
NewSee what gk__couple and 8 others shared
Catch up on Instagram gk__couple, nilal_arts_manish and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these emai
gk__couple on Instagram <posts-recaps@mail.instagram.com>
Sep 3, 2026, 5:28 PM
NewHow to prepare for the next era of AI fraud
Hear Plaid experts on what's driving it and how to stop it. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
The Plaid Team <info@email.plaid.com>
Sep 3, 2026, 5:12 PM
New[Sun Soft Inc] Re: Ticket: 1271986496 - Username: wjmullen - ID: 001.000.000.154 - Booster AI Companion Usage Audit (Aug 24 – Sep 1)
##- Please type your reply above this line -## Your request (202530336) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 12:14 EDT Hi, We reviewed the usage detail
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 4:15 PM
New[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement
##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 12:10 EDT Hi, Thank you for your message.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 4:10 PM
NewUpdates to the Grok Imagine Image API
What's new in grok-imagine-image-2.0: quality: auto for faster responses, 5 reference images, 21:9 and 5:2. grok-imagine-image-quality moves to 2.0 low on Nov 2. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ What's new in Grok Imagine
SpaceXAI <noreply@x.ai>
Sep 3, 2026, 4:10 PM
NewRE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, Thank you for the update and for confirming that the campaign tracking functionality is available for live testing. Before I proceed with the real campaign test, however, I would like to clarify one point regarding the iOS and Android App IDs/c
Ana Bezerra <ana.bezerra@booster.eco>
Sep 3, 2026, 4:03 PM
NewRe: [Sun Soft Inc] Re: Project Management Tracker status
Hi team, Thanks for the updates and your response. One follow-up: there are still 13 items sitting on their original Mar 17–Apr 6 timestamps, untouched by yesterday's pass: AI Agent-Merchant (ITM-010), Richie AI (ITM-022), Merchant Services - Coi
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 3, 2026, 4:02 PM
New[Sun Soft Inc] Re: Ticket#265759201 - username: harveytilton - ID: 001.000.000.019 - eWallet Credits & Ignite Package Status
##- Please type your reply above this line -## Your request (202530274) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 11:51 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 3:52 PM
New[Sun Soft Inc] Re: Ticket#2026651057 - username: fatousarr225 - ID: 001.000.006.053 - Staking Review & Pending Rewards Assistance
##- Please type your reply above this line -## Your request (202530335) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 11:45 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 3:46 PM
New[Sun Soft Inc] Re: STAGING - Plugin istall
##- Please type your reply above this line -## Your request (202530355) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 11:29 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 3:29 PM
New[Sun Soft Inc] Re: Ticket: 1138936864 – User: AndreaSun – ID: 061.000.000.534 – Merchant account closure & balance transfer to affiliate account
##- Please type your reply above this line -## Your request (202530331) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 11:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 3:19 PM
NewSTAGING - Plugin istall
Hi @Support Team - Sun Soft Inc Please install it on the staging server: https://wordpress.org/plugins/ithemeland-woo-bulk-coupons-editing-lite/ Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Sep 3, 2026, 3:05 PM
New[Sun Soft Inc] Re: STAGING webshop emails - document exchange
##- Please type your reply above this line -## Your request (202530353) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:57 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 2:58 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202530346) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:44 EDT Hi, The campaign tracking functi
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 2:44 PM
New[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:36 EDT Hi, Thank you for the clarificat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 2:36 PM
New[Sun Soft Inc] Re: Mobile App: Booster Wallet Features Missing vs. Desktop Back Office
##- Please type your reply above this line -## Your request (202530348) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:31 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 2:31 PM
New[Sun Soft Inc] Re: Ticket: 1688989429 – User: Itania23 – ID: 001.000.002.968 – Unable to use Booster Wallet balance for gift card purchase
##- Please type your reply above this line -## Your request (202530338) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:29 EDT Hi, We have reviewed the Gift Ca
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 2:30 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy
##- Please type your reply above this line -## Your request (202530341) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 2:28 PM
New[Sun Soft Inc] Re: Logistics integration and shop frontend
##- Please type your reply above this line -## Your request (202530327) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 10:24 EDT Hi, Thank you for your questions
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 2:25 PM
NewSTAGING webshop emails - document exchange
Hi @Support Team - Sun Soft Inc Please exchange the document: File attached Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Sep 3, 2026, 1:39 PM
NewRe: Sunsoft, Inc. sent you an invoice (6023N208)
Dear Dietmar, Thank you for your email. With due respect, as of today, there are NO open Wenura support tickets pending with Sunsoft that remain unresolved or unaddressed. If you are referring to any specific outstanding ticket or issue, please shar
David C <david@sunsoftny.com>
Sep 3, 2026, 1:37 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket#1319247450 - Username: Aibooster - ID: 061.000.000.098 - Technical Inquiry – AI Models Isolation, Data Privacy & Perp...
##- Please type your reply above this line -## Your request (202530344) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 09:20 EDT Hi, Thank you for your questions
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 1:20 PM
New[Sun Soft Inc] Re: Ticket: 493081227 – User: Rosalien – ID: 011.000.000.031 – Missing 8 stakes from user dashboard account history
##- Please type your reply above this line -## Your request (202530343) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 09:14 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 1:15 PM
New[Sun Soft Inc] Re: Ticket: 1177728891 - Username: boostme - ID: 061.000.000.289 - Merchant Account Role & Missing BTEC Token Audit
##- Please type your reply above this line -## Your request (202530340) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 09:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 1:10 PM
New[Sun Soft Inc] Re: Ticket#1771062515 - username: Kung - ID: 011.000.000.116 - Staking Request & Account Escalation
##- Please type your reply above this line -## Your request (202530328) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 08:52 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 12:53 PM
NewRe: Booster Companion Mobile App
Hi All, Thank you for the detailed testing and feedback. This was a very useful round and helped us identify a few issues that were missed during our internal testing. For #25 (Avatar), thank you for confirming that this is now fixed on the physical
QAG <qag@sunsoftny.com>
Sep 3, 2026, 12:52 PM
New[Sun Soft Inc] Re: Ticket: 1402064748 – User: artbooster – ID: 031.000.000.001 – Clarification on Automatic Top-Up requirements for Affiliate and Shopper sections
##- Please type your reply above this line -## Your request (202530345) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 07:22 EDT Hi, We have reviewed the Automat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 11:22 AM
New[Sun Soft Inc] Re: Ticket: 1032528484 - Username: markusfong99 - ID: 011.000.000.646 - BTEC Staking Balance Mismatch
##- Please type your reply above this line -## Your request (202530281) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 07:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 11:03 AM
New[Sun Soft Inc] Re: Additional Website Corrections — Affiliate and Customer Application Buttons
##- Please type your reply above this line -## Your request (202530318) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 07:02 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 11:02 AM
Newstaging - shipping information
Hi @Support Team - Sun Soft Inc A new row should be added under "Szállítás" with the following name: "Szállítási információ". It would be a fixed value, with the following link displayed next to it: https://naturalpetcaresystem.com/szallitasi-es-fi
István Ringhoffer <ringi.teszt@gmail.com>
Sep 3, 2026, 10:26 AM
New[Sun Soft Inc] Re: Ticket#183847923 - username: Aibooster - 061.000.000.098 - Merchant Portal Support Link Error
##- Please type your reply above this line -## Your request (202530337) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 06:11 EDT Hi, Kindly check the updates bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 10:12 AM
New[Sun Soft Inc] Re: Project Management Tracker status
##- Please type your reply above this line -## Your request (202530339) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 06:07 EDT Hi, Thank you for sharing your f
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 10:08 AM
New[Sun Soft Inc] Re: Ticket#682813465 - username: malizmahop - ID: 001.000.007.076 - Wallet balance issue
##- Please type your reply above this line -## Your request (202530304) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 05:58 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 9:59 AM
New[Sun Soft Inc] Re: Ticket: 463913284 - Username: Mirage - ID: 011.000.000.157 - Staking Minimum Amount Issue
##- Please type your reply above this line -## Your request (202530276) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 05:46 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 9:46 AM
New[Sun Soft Inc] Re: Ticket: 516758107 - username: Paul - ID: 001.000.001.246 - Investment History Audit Request
##- Please type your reply above this line -## Your request (202530333) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 04:04 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 8:04 AM
New[Sun Soft Inc] Re: Wordpress, woocommerce, cusrev update - September 4 friday morning
##- Please type your reply above this line -## Your request (202530322) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 03:55 EDT HI, Yes, we will proceed with th
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 7:55 AM
New[Sun Soft Inc] Re: Ticket:108992657 - Username: lillytcorner - ID: 001.000.003.232 - BTEC Staking Balance Issue
##- Please type your reply above this line -## Your request (202530273) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 03:53 EDT Hi, Kindly check the updates bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 7:54 AM
New[Sun Soft Inc] Re: Partner Report – Unable to Access Partner Back Office
##- Please type your reply above this line -## Your request (202530334) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 03:33 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 7:34 AM
New[Sun Soft Inc] Re: URGENT: September Super Charge – Mobile App Issue
##- Please type your reply above this line -## Your request (202530347) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 03:19 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 7:19 AM
New[Sun Soft Inc] Re: Ticket: 480986976 - username: Aibooster - ID: 061.000.000.098 - "Mark Redeemed" Functionality
##- Please type your reply above this line -## Your request (202530329) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 03:17 EDT Hi, Kindly check the updates bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 7:18 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530313) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 02:51 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 6:52 AM
New[Sun Soft Inc] Re: Pending $50 Commission – Carlos Nieves (ID 657964)
##- Please type your reply above this line -## Your request (202530350) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 02:48 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 6:48 AM
New[Sun Soft Inc] Re: Ticket#659638184 - Username: lynee - ID: 064.000.000.037 - Closing account
##- Please type your reply above this line -## Your request (202530326) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 02:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 6:37 AM
New[Sun Soft Inc] Re: Ticket: 1715539815 – User: artbooster – ID: 031.000.000.001 – Language button in Resources section not functioning
##- Please type your reply above this line -## Your request (202530342) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 02:32 EDT Hi, Kindly check the updates bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 6:32 AM
New[Sun Soft Inc] Re: Remove Previous Card – Ivette Marrero Muniz
##- Please type your reply above this line -## Your request (202530349) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 3, 2026, 01:47 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 3, 2026, 5:47 AM
NewRe: [Sun Soft Inc] Re: Wordpress, woocommerce, cusrev update - September 4 friday morning
Hi @Support Team - Sun Soft Inc The planned date: 2026.09.04 Friday 07:00 GMT+2 https://time.is/GMT+2 Yes, it will need to be updated on the live webshop, and there should be a backup. Üdvözlettel / Kind regards, Ringhoffer István Suppo
István Ringhoffer <ringi.teszt@gmail.com>
Sep 3, 2026, 5:29 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yukihikoA 2. Email: yukihiko198506@gmail.com 3. New Rank: Royal Penguine 4.
GNG Community <noreply@gng.community>
Sep 3, 2026, 4:08 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yukihikoA 2. Email: yukihiko198506@gmail.com 3. New Rank: King Penguine 4. D
GNG Community <noreply@gng.community>
Sep 3, 2026, 4:08 AM
NewPending $50 Commission – Carlos Nieves (ID 657964)
Hi Team, Please review the account for Carlos Nieves – Partner ID 657964. His Back Office currently shows $50.00 in available commission that has not yet been paid. Please make sure this $50.00 commission is included in next week’s payroll and co
Momentum Network <support@momentumnetwork.net>
Sep 3, 2026, 4:08 AM
NewRemove Previous Card – Ivette Marrero Muniz
Hi Team, Please remove the previous payment card ending in 5521 from the profile of the following client: Client: Ivette Marrero Muniz Email: ivy.marrero@hotmail.com Her new payment method has already been updated. Please make sure the card endi
Momentum Network <support@momentumnetwork.net>
Sep 3, 2026, 3:33 AM
NewYou can now pay with PayPal
PayPal is now available when you're ready to move to a paid plan. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Sep 3, 2026, 3:32 AM
NewMobile App: Booster Wallet Features Missing vs. Desktop Back Office
Hi Team, I’d like to request an update to the Affiliate section of the Booster mobile app, specifically regarding the Booster Wallet functionality. At the moment, the mobile app appears to only provide the option to Top Up the Booster Wallet. The functi
Matt Swanson <matthew.swanson@booster.eco>
Sep 3, 2026, 2:17 AM
NewURGENT: September Super Charge – Mobile App Issue
Hi Team, I wanted to flag an issue with the September Super Charge promotion that appears to be affecting the mobile app. I’ve attached an image for reference. When selecting “View” or “Learn More” within the app, the user is taken to a screen that appe
Matt Swanson <matthew.swanson@booster.eco>
Sep 3, 2026, 2:17 AM
NewRe: Booster Companion Mobile App
Hi team, Bric and I went through another full testing session. This round surfaced several new issues. Full report and videos attached. Most critical - Voice call does not connect at all: we first tested on hazel@mattermade.co, but ran out of credit
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 3, 2026, 1:39 AM
NewRe: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, Thank you for the detailed explanation and for the progress on the tracking functionality. Just to make sure we are aligned on the next steps, could you please confirm: * Will the next app release allow us to validate the complete campai
Ana Bezerra <ana.bezerra@booster.eco>
Sep 3, 2026, 12:19 AM
NewTicket: 1402064748 – User: artbooster – ID: 031.000.000.001 – Clarification on Automatic Top-Up requirements for Affiliate and Shopper sections
Hi Team, Please check the following case: Username: artbooster ID: 031.000.000.001 Ticket Number: 1402064748 Issue Summary: Clarification request regarding mandatory vs. voluntary Automatic Top-Up configurations across platform modules. Details: The
Jose Genovese <jose.genovese@booster.eco>
Sep 2, 2026, 11:48 PM
NewRe: [Sun Soft Inc] Re: Ticket#1319247450 - Username: Aibooster - ID: 061.000.000.098 - Technical Inquiry – AI Models Isolation, Data Privacy & Perplexity Integration
Hi Team, Thank you for your response. We reviewed Ticket #202529906. However, the information provided there relates primarily to product pricing, subscriptions, credits, and usage. It does not answer the technical and data-privacy questions raised in t
Jose Genovese <jose.genovese@booster.eco>
Sep 2, 2026, 11:45 PM
NewLevel up your team at Cloudflare University
Hands-on training for Application Security and Zero Trust at Connect 2026 Turn your Cloudflare Connect trip into a career milestone. Cloudflare University · Monday, October 19. Cloudflare Connect · San Francisco Turn your Cloudflare Connect trip int
Cloudflare <em@em1.cloudflare.com>
Sep 2, 2026, 10:23 PM
NewTicket: 493081227 – User: Rosalien – ID: 011.000.000.031 – Missing 8 stakes from user dashboard account history
Hi Team, Please check the following case: Username: Rosalien ID: 011.000.000.031 Ticket Number: 493081227 Issue Summary: The user reported a discrepancy in her staking history. She states that only 5 stakes are showing on her dashboard, while at leas
Jose Genovese <jose.genovese@booster.eco>
Sep 2, 2026, 10:12 PM
NewTicket: 1715539815 – User: artbooster – ID: 031.000.000.001 – Language button in Resources section not functioning
Hi Team, Please check the following case: Username: artbooster ID: 031.000.000.001 Ticket Number: 1715539815 Issue Summary: The user reported that the language selection button within the "Resources" section is not functioning properly. He is asking
Jose Genovese <jose.genovese@booster.eco>
Sep 2, 2026, 10:03 PM
NewAll our new API models
New models across text, voice, and video on the SpaceXAI API ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SpaceXAI <updates@email.api.x.ai>
Sep 2, 2026, 9:47 PM
NewRe: Booster Companion Mobile App
Hi All, Thank you for the detailed testing and feedback. This was a very useful round and helped us identify a few issues that were missed during our internal testing. For #25 (Avatar), thank you for confirming that this is now fixed on the physical
QAG <qag@sunsoftny.com>
Sep 2, 2026, 9:36 PM
NewRE: [Sun Soft Inc] Re: Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy
Hi team, User queenazinwi (Azi) has followed up regarding two remaining discrepancies on her dashboard: User Dispute Details: 1. Token Special (Marketing Campaign): Currently displays $1,500, but user states she purchased $14,000 worth of tokens.
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 2, 2026, 7:15 PM
NewTicket: 1177728891 - Username: boostme - ID: 061.000.000.289 - Merchant Account Role & Missing BTEC Token Audit
Hi team, A user has submitted two urgent account issues regarding account role/type and missing token balance: User Details & Issue: 1. Merchant Role Request: User accidentally selected the wrong account type during signup/setup and needs their ac
Jose Genovese <jose.genovese@booster.eco>
Sep 2, 2026, 5:28 PM
NewProject Management Tracker status
Hi team, Quick question about the Project Management Tracker (affiliate.booster.eco/admin/showupdatecenter) - I'd like to start relying on it instead of tracking progress through individual email threads, but a few things are making that hard right now
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 2, 2026, 5:21 PM
NewTicket: 1688989429 – User: Itania23 – ID: 001.000.002.968 – Unable to use Booster Wallet balance for gift card purchase
Hi Team, Please check the following case: * Username: Itania23 * ID: 001.000.002.968 * Ticket Number: 1688989429 * Issue Summary: The user is unable to use the balance in her Booster Wallet to purchase gift cards. Even though she ha
Jose Genovese <jose.genovese@booster.eco>
Sep 2, 2026, 5:10 PM
NewTicket#183847923 - username: Aibooster - 061.000.000.098 - Merchant Portal Support Link Error
Hi team, User AI Booster reported a broken support link within the Merchant Portal via the mobile app. User & Error Details: * User: AI Booster * Module: Merchant Portal (Mobile App) * Issue: Clicking on the Support link triggers a rest
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 2, 2026, 4:45 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi! Thanks for your response; let’s keep it as is. Continuing our live testing: I went through the Affiliate Pro+ purchase flow on the test account (boosterweb3@gmail.com) using the Wallet balance, exactly as instructed. I got all the way to the fin
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 2, 2026, 4:43 PM
NewTicket: 1271986496 - Username: wjmullen - ID: 001.000.000.154 - Booster AI Companion Usage Audit (Aug 24 – Sep 1)
Hi team, A user is requesting an audit of their usage logs for the Booster AI Companion product. User Inquiry Details: * Product: Booster AI Companion (Active subscription, $23.92 USD, renewed on August 24th). * Issue: User reports having 0
Jose Genovese <jose.genovese@booster.eco>
Sep 2, 2026, 4:43 PM
NewTicket#2026651057 - username: fatousarr225 - ID: 001.000.006.053 - Staking Review & Pending Rewards Assistance
Hi team, A user requested assistance regarding two active stakes, stating they mistook the staking amount and did not leave a 10 BTEC buffer for transaction fees, resulting in unpaid/unclaimed pending rewards. User Details & Screenshot Observations:
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 2, 2026, 4:38 PM
NewPartner Report – Unable to Access Partner Back Office
Hi, We are experiencing an issue in the Partner Back Office that needs to be corrected. When I log in to the Partner Back Office and go to Reports > Partner Report, I search for a specific partner by name. The system correctly displays the partner I
Momentum Network <support@momentumnetwork.net>
Sep 2, 2026, 4:34 PM
NewTicket: 516758107 - username: Paul - ID: 001.000.001.246 - Investment History Audit Request
Hi team, Please check the following case: A user has requested a full financial audit of their account investment history regarding two specific amounts: User Inquiry Details: 1. $1,000 Investment: User believes an additional $1,000 investment is
Jose Genovese <jose.genovese@booster.eco>
Sep 2, 2026, 4:26 PM
NewPayQuicker Integration — Scope & Pricing Proposal
Hello Dev Team, I’d like to get a proposal and pricing for integrating PayQuicker into the Booster platform as an additional affiliate payout option. We’ve also included PayQuicker’s proposal and presentation for your review so you have greater clarity
Matt Swanson <matthew.swanson@booster.eco>
Sep 2, 2026, 4:25 PM
NewTicket: 1138936864 – User: AndreaSun – ID: 061.000.000.534 – Merchant account closure & balance transfer to affiliate account
Hi Team, Please check the following case: * Username: AndreaSun * ID: 061.000.000.534 * Ticket Number: 1138936864 * Issue Summary: The user is requesting to close her merchant account "Intuitive Ease Academy" and transfer the remain
Jose Genovese <jose.genovese@booster.eco>
Sep 2, 2026, 4:21 PM
NewRequest: Merchant & Community Testing Environment
Hello Dev Team, I’d like to request that we add a “Sandbox Environment” or “Testing Environment” option back into the side menu for both the Merchant Platform and Community Platform, similar to how we had it previously. The previous issue with this feat
Matt Swanson <matthew.swanson@booster.eco>
Sep 2, 2026, 4:09 PM
NewTicket: 480986976 - username: Aibooster - ID: 061.000.000.098 - "Mark Redeemed" Functionality
Hi team, Please check the following case: User Aibooster reported a UI/system bug where the "Mark Redeemed" button is unresponsive when attempting to update the status of an active eGift Card. User & Order Details: * User: AI Booster * Item
Jose Genovese <jose.genovese@booster.eco>
Sep 2, 2026, 4:04 PM
NewTicket#1771062515 - username: Kung - ID: 011.000.000.116 - Staking Request & Account Escalation
Hi team, A user reported creating two wallets by mistake and experiencing issues staking $1,390 worth of tokens attempted on August 31st. User Details & Dashboard Observation: * Wallet Address (Top Right): 0xe86440243E7f1E8B6710a73bc3791... *
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 2, 2026, 3:59 PM
NewLogistics integration and shop frontend
Hi, 1. The logistics company is asking for the following: “Technical requirements and existing documentation for the planned API integration of your store system” What can I communicate to them. We are flexible towards anything they are providing
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Sep 2, 2026, 3:51 PM
NewTicket#659638184 - Username: lynee - ID: 064.000.000.037 - Closing account
Hi team, A user is requesting the immediate manual closure/deletion of her Booster account. She stated she submitted a request in April that has not yet been processed. User Details & Request: * User Name: lynee ID: 064.000.000.037 email: lynan
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 2, 2026, 3:39 PM
New[Sun Soft Inc] Re: Ticket: 1036917727– User: Sethpatterson – ID: 001.000.000.245 – Zero balance / Staking dashboard issue on Web3.
##- Please type your reply above this line -## Your request (202530308) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 11:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 3:33 PM
New[Sun Soft Inc] Re: Ticket: 1883680137– User: organicgranny – ID: 011.000.000.067 – Unable to claim airdrop tokens for staking.
##- Please type your reply above this line -## Your request (202530306) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 11:20 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 3:21 PM
New[Sun Soft Inc] Re: Ticket: 696802771 - Username: JohnFong - ID: 011.000.000.015 - Smart Wallet Connection Issue
##- Please type your reply above this line -## Your request (202530282) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 11:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 3:17 PM
New[Sun Soft Inc] Re: Last PreLaunch preps
##- Please type your reply above this line -## Your request (202530302) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 11:14 EDT Hi, The requested updates have b
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 3:14 PM
New[Sun Soft Inc] Re: Ticket: 311790018 - Username: MartyS - ID: 011.000.000.114 - Airdrop Token Claim Issue
##- Please type your reply above this line -## Your request (202530285) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 11:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 3:11 PM
NewRe: Thank You — A Great Launch
Good Morning Matthew, Thank you for the thoughtful note and recognition. On behalf of everyone at Sunsoft, we truly appreciate the partnership and the trust you’ve placed in our team throughout the Merchant Platform and Pay and Go journey. It’s e
David C <david@sunsoftny.com>
Sep 2, 2026, 2:59 PM
NewTikTok, YouTube & Google Integrations — Pricing & Timeline
Hi Team, I’m following up on the potential integrations for our next round of marketing campaigns. I’m looking to get pricing and timelines for integrating TikTok, YouTube, and Google so we can properly connect these channels to our marketing and campai
Matt Swanson <matthew.swanson@booster.eco>
Sep 2, 2026, 2:59 PM
NewMerchant Packs — Scope, Pricing & Development Timeline
Team, I’m sending the attached Merchant Promo Codes / Merchant Packs proposal for your review. At a high level, the project includes: * $99 Small Merchant Pack / $199 Large Merchant Pack * Merchant Invitations with the 100-day validity and 7
Matt Swanson <matthew.swanson@booster.eco>
Sep 2, 2026, 2:56 PM
NewThank You — A Great Launch
Hello Dev Team, I just wanted to take a moment to say thank you to everyone for the incredible work leading up to and through our Merchant Platform and Pay & Go launch. The launch went smoothly, and the feedback from our network has been extremely posit
Matt Swanson <matthew.swanson@booster.eco>
Sep 2, 2026, 2:52 PM
New[Sun Soft Inc] Re: Wordpress, woocommerce, cusrev update - September 4 friday morning
##- Please type your reply above this line -## Your request (202530322) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 10:45 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 2:45 PM
New[Sun Soft Inc] Re: URGENT: Crown Council Reset, Cruise Up Contest Removal & Final Reports
##- Please type your reply above this line -## Your request (202530292) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 10:42 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 2:42 PM
New[Sun Soft Inc] Re: Update the Refund Policy on the Website
##- Please type your reply above this line -## Your request (202530317) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 10:40 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 2:40 PM
New[Sun Soft Inc] Re: Ticket#1380011366 - username: yakwar - ID: 001.000.002.879 - BTEC Token Balance Audit
##- Please type your reply above this line -## Your request (202530279) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 10:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 2:34 PM
New[Sun Soft Inc] Re: Ticket#1001324930 - username: BillCook - ID: 001.000.000.207 - Staking Assistance
##- Please type your reply above this line -## Your request (202530275) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 10:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 2:32 PM
NewWordpress, woocommerce, cusrev update - September 4 friday morning
Hi @Support Team - Sun Soft Inc The mentioned plugins will need to be updated, not only because of CusRev, but also because Euros Analytics hasn’t been working since the latest WooCommerce update. So, updating the following plugins: - Wordpress -
István Ringhoffer <ringi.teszt@gmail.com>
Sep 2, 2026, 1:57 PM
New[Sun Soft Inc] Re: group details
##- Please type your reply above this line -## Your request (202530320) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 09:49 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 1:49 PM
New[Sun Soft Inc] Re: Need fix for career for another member
##- Please type your reply above this line -## Your request (202530321) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 09:48 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 1:49 PM
NewRe: [Sun Soft Inc] Re: group details
Thank you Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 2., Sze, 15:41): ##- Please type your reply above this line -## Your request (202530320) has
István Ringhoffer <ringi.teszt@gmail.com>
Sep 2, 2026, 1:45 PM
New[Sun Soft Inc] Re: group details
##- Please type your reply above this line -## Your request (202530320) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 09:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 1:41 PM
New[Sun Soft Inc] Re: MAJOR ISSUES With August Career Report
##- Please type your reply above this line -## Your request (202530309) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 09:28 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 1:28 PM
NewNeed fix for career for another member
Hi! I just noticed that member 011.000.000.015 – John Fong had 500,000 CP in August, which is the required team CP for Career Level 3. However, his back office currently shows only Career Level 1. He did make a mistake on the personal CP requirem
Matt Ferk <Matt.Ferk@booster.eco>
Sep 2, 2026, 12:54 PM
New[Sun Soft Inc] Re: Ticket: 1195339528 - Username: kyte - ID: 061.000.000.239 - FCM Staking Wallet Alignment
##- Please type your reply above this line -## Your request (202530271) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 08:43 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 12:43 PM
New[Sun Soft Inc] Re: report
##- Please type your reply above this line -## Your request (202530298) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 08:29 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 12:29 PM
NewRe: [Sun Soft Inc] Re: MAJOR ISSUES With August Career Report
Hi Team, There are several issues that need to be corrected. 1. As you can see in the screenshots, when I check the Career information for member 032.000.000.130 and select the date range August 1 to September 1, it shows 100,000 CP and Caree
Matt Ferk <Matt.Ferk@booster.eco>
Sep 2, 2026, 12:29 PM
NewRe: Booster Companion Mobile App
Hi All, Thank you for the detailed testing and feedback. This was a very useful round and helped us identify a few issues that were missed during our internal testing. For #25 (Avatar), thank you for confirming that this is now fixed on the physical
QAG <qag@sunsoftny.com>
Sep 2, 2026, 12:04 PM
NewRe: Booster Companion Mobile App
Hi All, Thank you for the detailed testing and feedback. This was a very useful round and helped us identify a few issues that were missed during our internal testing. For #25 (Avatar), thank you for confirming that this is now fixed on the physical
QAG <qag@sunsoftny.com>
Sep 2, 2026, 12:04 PM
NewRe: Booster Companion Mobile App
Hi All, Thank you for the detailed testing and feedback. This was a very useful round and helped us identify a few issues that were missed during our internal testing. For #25 (Avatar), thank you for confirming that this is now fixed on the physical
QAG <qag@sunsoftny.com>
Sep 2, 2026, 12:02 PM
NewRe: Booster Companion Mobile App
Hi Matt, Bric, and Hazel, Thank you for the detailed testing and feedback. This was a very useful round and helped us identify a few issues that were missed during our internal testing. For #25 (Avatar), thank you for confirming that this is now fix
QAG <qag@sunsoftny.com>
Sep 2, 2026, 11:59 AM
NewRe: [Sun Soft Inc] Re: report
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. szept. 1., K, 13:33): ##- Please type your reply above this line -## Your request (202530298) has b
István Ringhoffer <ringi.teszt@gmail.com>
Sep 2, 2026, 11:47 AM
New[Sun Soft Inc] Re: Ticket: 1395012109 - Username: Petrock65 - ID: 011.000.000.070 - User Staking Inquiry / Smart Wallet Transfer Creation
##- Please type your reply above this line -## Your request (202530269) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 07:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 11:37 AM
Newgroup details
Hi @Support Team - Sun Soft Inc Please send me the settings associated with the groups in the system: - Comission, - Minimum order value - etc... These are the ones I’m referring to: Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Sep 2, 2026, 11:00 AM
New[Sun Soft Inc] Re: Ticket#2120470082 - username:fatousarr225 - ID: 001.000.006.053 - Staking Assistance Request
##- Please type your reply above this line -## Your request (202530288) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 06:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 10:39 AM
New[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy
##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 06:36 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 10:36 AM
New[Sun Soft Inc] Re: Urgent: Remove the Duplicate “Transparency Before Enrollment and Payment” Section
##- Please type your reply above this line -## Your request (202530316) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 06:09 EDT Hi, Thank you for your request,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 10:10 AM
New[Sun Soft Inc] Re: URGENT – Career Point Corrections Required for August Production Month
##- Please type your reply above this line -## Your request (202530305) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:50 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 8:50 AM
New[Sun Soft Inc] Re: Ticket: 379282257 – User: JohnFong – ID: 011.000.000.015 – Recurring purchase issue with Joey Restaurant E-Gift Card
##- Please type your reply above this line -## Your request (202530293) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:44 EDT Hi, We have reviewed the reporte
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 8:44 AM
New[Sun Soft Inc] Re: September Super Charge – Important Eligibility Restrictions Visibility
##- Please type your reply above this line -## Your request (202530311) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:42 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 8:43 AM
New[Sun Soft Inc] Re: Final Career Program Adjustments – August
##- Please type your reply above this line -## Your request (202530307) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:31 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 8:32 AM
New[Sun Soft Inc] Re: Two Additional August Career Adjustments
##- Please type your reply above this line -## Your request (202530314) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:30 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 8:30 AM
New[Sun Soft Inc] Re: MAJOR ISSUES With August Career Report
##- Please type your reply above this line -## Your request (202530309) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 8:27 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: GearUp Momentum — Website Red
##- Please type your reply above this line -## Your request (202530319) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:22 EDT Hi, The GearUp Momentum website
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 8:23 AM
New[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page
##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 04:17 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 8:17 AM
New[Sun Soft Inc] Re: Ticket: 1182997203 – User: johnchomynfcm – ID: 011.000.000.003 – Member sales discrepancy (Feb - June 2026).
##- Please type your reply above this line -## Your request (202530315) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 03:55 EDT Hi, We have reviewed the reporte
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 7:55 AM
New[Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center
##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 03:08 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 7:08 AM
New[Sun Soft Inc] Re: Ticket#586714776 - username: Alexandra - ID: 061.000.000.001 - Guidance on W-8BEN Form (Part II) for Australian Residents
##- Please type your reply above this line -## Your request (202530312) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 03:06 EDT Hi, Thank you for your inquiry.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 7:06 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202530313) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 02:32 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 6:32 AM
New[Sun Soft Inc] Re: Urgent Assistance Needed – Locate Ethoca Fraud Alert Transaction
##- Please type your reply above this line -## Your request (202530310) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 2, 2026, 02:02 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 2, 2026, 6:03 AM
NewRe: [Sun Soft Inc] Re: GearUp Momentum — Website Red
Urgent Follow-Up – GearUp Momentum Website Hi, I’m following up regarding the GearUp Momentum website redesign. In your previous email, you confirmed that the staging version was expected to be completed today, September 1, 2026. However, we have
Momentum Network <support@momentumnetwork.net>
Sep 1, 2026, 11:22 PM
NewAdditional Website Corrections — Affiliate and Customer Application Buttons
Hi, Please implement the following additional corrections on the Momentum Network + MAC staging website: https://dev.macoptima.com/ These changes must be completed in both English and Spanish without modifying the existing approved design. 1
Momentum Network <support@momentumnetwork.net>
Sep 1, 2026, 11:20 PM
NewUpdate the Refund Policy on the Website
Hi Team, Please update the Refund Policy on the website using the attached documents. When a user clicks “Refund Policy”: * If the website is in English, display the English document. * If the website is in Spanish, display the Spanish
Momentum Network <support@momentumnetwork.net>
Sep 1, 2026, 11:06 PM
NewUrgent: Remove the Duplicate “Transparency Before Enrollment and Payment” Section
Hi Team, Please remove the complete rectangular section titled: “Transparency before enrollment and payment.” This section currently displays the following buttons: * Income Disclosure * Rules & Conduct * Terms & Conditions
Momentum Network <support@momentumnetwork.net>
Sep 1, 2026, 11:04 PM
NewRe: [Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review
Priority #1 Today: Required Final Corrections to the MAC Underwriting Demo Account Hi Team, After completing another review of the MAC underwriting demo account, we need the following corrections completed today before the platform credentials can b
Momentum Network <support@momentumnetwork.net>
Sep 1, 2026, 10:53 PM
NewTicket: 1182997203 – User: johnchomynfcm – ID: 011.000.000.003 – Member sales discrepancy (Feb - June 2026).
Hi Team, Please check the following case: * Username: johnchomynfcm * ID: 011.000.000.003 * Ticket Number: 1182997203 * Issue Summary: The user is reporting missing downline/member sales data between February and June 2026. He state
Jose Genovese <jose.genovese@booster.eco>
Sep 1, 2026, 10:11 PM
NewRe: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy
Urgent – MAC Demo Account Redirecting to SmartCredit Page Hi Team, When I open the MAC demo account, the system automatically takes me directly to the SmartCredit page. I’m not sure why the demo account is redirecting to SmartCredit by default. T
Momentum Network <support@momentumnetwork.net>
Sep 1, 2026, 10:05 PM
NewTwo Additional August Career Adjustments
Hi Team! There are two more members whose Career achievements need to be corrected: 1) ID: 001.000.006.385 The member purchased $5,000 in tokens, but due to the issue with Google Authenticator, she was unable to complete the purchase yesterday.
Matt Ferk <Matt.Ferk@booster.eco>
Sep 1, 2026, 9:03 PM
NewRe: [Sun Soft Inc] Re: Ticket: 379282257 – User: JohnFong – ID: 011.000.000.015 – Recurring purchase issue with Joey Restaurant E-Gift Card
Hi Team, Here are the transaction details retrieved directly from the Tillo dashboard for the requested Joey's Gift Card: Tillo reference: a44eb820-a2c2-11f1-84ef-03cb23dba417 Transaction date: 28/08/2026 10:24:27 Brand company: Joey's Restaurants
Jose Genovese <jose.genovese@booster.eco>
Sep 1, 2026, 9:02 PM
NewRe: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, I've been continuing to test the platform on our end. I went through the full referral flow myself - registered as a new prospect through one of our referral links, completed the onboarding questionnaire, and picked Affiliate to get to the aff
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 1, 2026, 8:59 PM
NewTicket#586714776 - username: Alexandra - ID: 061.000.000.001 - Guidance on W-8BEN Form (Part II) for Australian Residents
Hi team, A user from Australia requested guidance on completing Part II (Claim of Tax Treaty Benefits) of the W-8BEN Form on the Payout Eligibility page Reference: https://prnt.sc/R7fJUAQZJKzo User Inquiry: * Country: Australia * Quest
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 1, 2026, 8:55 PM
NewSeptember Super Charge – Important Eligibility Restrictions Visibility
Hi Team, As we finalize the September Super Charge promotion, please make sure the key eligibility restrictions are clearly visible to Affiliates throughout the promotion experience. Please prominently display the following: September Super Charge Rest
Matt Swanson <matthew.swanson@booster.eco>
Sep 1, 2026, 8:27 PM
NewUrgent Assistance Needed – Locate Ethoca Fraud Alert Transaction
Hi Team, Could you please help me locate the transaction associated with the attached Ethoca fraud alert? I need to identify the customer/account in our system as soon as possible so we can review the transaction and take the appropriate action. Her
Momentum Network <support@momentumnetwork.net>
Sep 1, 2026, 8:14 PM
NewMAJOR ISSUES With August Career Report
i Team! I just noticed multiple issues with the Career Report that need to be corrected. 1) Member ID: 032.000.000.130 The report shows that she achieved Career Level 1 in August, which is correct. However, it also shows that she had previousl
Matt Ferk <Matt.Ferk@booster.eco>
Sep 1, 2026, 7:36 PM
NewTicket: 1036917727– User: Sethpatterson – ID: 001.000.000.245 – Zero balance / Staking dashboard issue on Web3.
Hi Team, Please check the following case: * Username: Sethpatterson * ID: 001.000.000.245 * Ticket Number: 1036917727 * Issue Summary: The user reports that upon logging into Web3 and connecting his wallet, his dashboard displays al
Jose Genovese <jose.genovese@booster.eco>
Sep 1, 2026, 7:12 PM
NewFinal Career Program Adjustments – August
Hi Team, Here are the final Career Program adjustments that need to be made: 1) ID: 001.000.002.685 * Change her August achievement to Career Level 4. * Remove the 5,000 CP that she generated today form her and her upline so point for thi
Matt Ferk <Matt.Ferk@booster.eco>
Sep 1, 2026, 7:06 PM
NewTicket: 1883680137– User: organicgranny – ID: 011.000.000.067 – Unable to claim airdrop tokens for staking.
Hi Team, Please check the following case: Username: organicgranny ID: 011.000.000.067 Ticket Number: 1883680137 Issue Summary: The user is unable to claim her airdrop tokens to place them in staking. She requires technical assistance to inspect and f
Jose Genovese <jose.genovese@booster.eco>
Sep 1, 2026, 5:47 PM
NewURGENT – Career Point Corrections Required for August Production Month
Hi Team! Due to the issue with Google Authenticator last night, a couple of members were unable to complete their token purchases by midnight. As a result, their Career Points were incorrectly calculated for September instead of August, and they also d
Matt Ferk <Matt.Ferk@booster.eco>
Sep 1, 2026, 4:58 PM
NewRe: [Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center
Confirmed On Tue, Sep 1, 2026 at 11:35 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to this email.
Momentum Network <support@momentumnetwork.net>
Sep 1, 2026, 3:54 PM
NewRe: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page
Confirmed On Tue, Sep 1, 2026 at 11:20 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email.
Momentum Network <support@momentumnetwork.net>
Sep 1, 2026, 3:52 PM
NewTicket#682813465 - username: malizmahop - ID: 001.000.007.076 - Wallet balance issue
Hi team, User is reporting a sync discrepancy between their back-office token balance and front-end Smart Wallet balance, preventing them from participating in the 30% staking promo. User Details & Screenshots Provided: * User Name: malizmahop
Caroline Alcantara <caroline.alcantara@booster.eco>
Sep 1, 2026, 3:45 PM
NewRe: Tillo Account Access Issue
Hi! For some unknown reason, both accounts were in disabled status. We have now enabled them, and they should be able to access their accounts now. From: QAG <qag@sunsoftny.com> Date: Tuesday, September 1, 2026 at 8:08 AM To: Matt Swanson <matth
Matt Ferk <Matt.Ferk@booster.eco>
Sep 1, 2026, 3:42 PM
New[Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center
##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 11:35 EDT Hi, Thank you for your confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 3:35 PM
New[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page
##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 11:20 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 3:20 PM
New[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required
##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 11:03 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 3:03 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access
##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:59 EDT Hi, Thank you for your confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 2:59 PM
NewRe: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page
Urgent Correction Required – Partner Back Office Login Redirect Hi Team, I need an important correction made to the Momentum Network Partner Back Office login flow at bo.momentumnetwork.net. Currently, when a Partner enters bo.momentumnetwork.net
Momentum Network <support@momentumnetwork.net>
Sep 1, 2026, 2:42 PM
New[Sun Soft Inc] Re: Ticket: 379282257 – User: JohnFong – ID: 011.000.000.015 – Recurring purchase issue with Joey Restaurant E-Gift Card
##- Please type your reply above this line -## Your request (202530293) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:38 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 2:38 PM
NewRe: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page
Confirmed On Tue, Sep 1, 2026 at 10:28 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email.
Momentum Network <support@momentumnetwork.net>
Sep 1, 2026, 2:38 PM
NewRe: [Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required
Confirmed On Tue, Sep 1, 2026 at 10:27 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email.
Momentum Network <support@momentumnetwork.net>
Sep 1, 2026, 2:37 PM
New[Sun Soft Inc] Re: Ticket:1978841830 - Username: Aibooster - ID: 061.000.000.098 - Missing 5% Direct Commissions (DC) for Legacy PROMO Packages
##- Please type your reply above this line -## Your request (202530270) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 2:32 PM
New[Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page
##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:29 EDT Hi, Thank you for your confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 2:29 PM
New[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page
##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:28 EDT Hi, Thank you for your confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 2:28 PM
New[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required
##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 10:27 EDT Hi, Thank you for your confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 2:27 PM
New[Sun Soft Inc] Re: Ticket: 1590126379 – User: Igotit – ID: 011.000.000.191 – Discrepancy between Career Points and Personal Points
##- Please type your reply above this line -## Your request (202530289) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 09:33 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 1:33 PM
New[Sun Soft Inc] Re: Valid UAE IBAN Rejected – fromseedstopines – ID 971.000.000.517
##- Please type your reply above this line -## Your request (202530297) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 09:28 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 1:28 PM
New[Sun Soft Inc] Re: Ticket#164413056 - username: Mirage - ID: 011.000.000.157 - Pending Gift Card Purchase & Career Qualification
##- Please type your reply above this line -## Your request (202530277) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 09:27 EDT Hi, We have reviewed the pending
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 1:27 PM
New[Sun Soft Inc] Re: URGENT – Full Reversal Required for Two Member Purchases
##- Please type your reply above this line -## Your request (202530296) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 09:18 EDT Hi, Kindly check the latest upda
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 1:18 PM
NewRe: [Sun Soft Inc] URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET
Dear Laszlo, Sorry for the late response on this, hope you had a great summer vacation. Totally hear you on this. Going forward, we’ll make sure you get at least a week’s heads-up on any major scheduled maintenance, so you have enough time to keep y
David C <david@sunsoftny.com>
Sep 1, 2026, 1:02 PM
NewLast PreLaunch preps
Hi, 1. Please change the registration confirmation email text to the one below and please make sure, that it is a proper/professional looking HTML email in the M&S design according to style guide and brand book. At this moment, the attached email
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Sep 1, 2026, 1:00 PM
New[Sun Soft Inc] Re: Ticket#1766104699 - username: Allnutt - ID: 011.000.000.186 - Empire Pack Staking / Wallet Balance Issue
##- Please type your reply above this line -## Your request (202530286) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 08:50 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 12:50 PM
NewTillo Account Access Issue
Hello Matthew, We hope you’re doing well. We are currently trying to access the Tillo account, but both Steve and Sam are unable to log in. Could you please remove the following accounts and add them back so we can try accessing the platform agai
QAG <qag@sunsoftny.com>
Sep 1, 2026, 12:08 PM
New[Sun Soft Inc] Re: Ticket#2116259999 - username: Scott - ID: 001.000.000.278 - Bank Wire Transfer Option for Booster Int. Shares
##- Please type your reply above this line -## Your request (202530283) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 07:35 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 11:36 AM
New[Sun Soft Inc] Re: report
##- Please type your reply above this line -## Your request (202530298) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 07:33 EDT HI, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 11:33 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: P2P Transfer
##- Please type your reply above this line -## Your request (202530299) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 07:31 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 11:31 AM
New[Sun Soft Inc] Re: ticket#894737074 - username: TRCuster - ID: 001.000.000.208 - Booster VPN Frequent Disconnection Issue
##- Please type your reply above this line -## Your request (202530284) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:45 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 10:46 AM
New[Sun Soft Inc] Re: URGENT: Crown Council Top 15 Pin Update Effective September 1
##- Please type your reply above this line -## Your request (202530294) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:44 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 10:44 AM
New[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy
##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:43 EDT Hi, Thank you for your feedback.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 10:43 AM
New[Sun Soft Inc] Re: Ticket: 889115582 - Username: ltania23 - ID: 001.000.002.968 - Pending Publix USA Gift Card Order
##- Please type your reply above this line -## Your request (202530280) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:27 EDT Hi, We have reviewed the pending
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 10:27 AM
New[Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review
##- Please type your reply above this line -## Your request (202530251) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 06:17 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 10:17 AM
New[Sun Soft Inc] Re: Ticket#1956800764 - username: Igotit - ID: 011.000.000.191 - Received: Gift Card Purchase Issue for Career Qualification
##- Please type your reply above this line -## Your request (202530278) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 05:54 EDT Hi, We have reviewed the eGift c
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 9:55 AM
NewRe: [Sun Soft Inc] Re: P2P Transfer
Hi Team, P2P transfer: Thank you for the updates, Kindly advise if this module is already implemented and active. Partner In Success Anoop Lal Project Manager - Sales and Marketing Australasia and North America anooplal@optusnet.com.au Mobil
Anoop Lal <k10construct@gmail.com>
Sep 1, 2026, 9:18 AM
Newreport
Hi @Support Team - Sun Soft Inc I can't download the report; it just opens a blank white window: Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Sep 1, 2026, 8:39 AM
New[Sun Soft Inc] Re: ticket#260826809 - username: dustindbeattie - ID: 011.000.000.165 - Flexible Staking RPC Error
##- Please type your reply above this line -## Your request (202530290) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 04:31 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 8:31 AM
New[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements
##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 04:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 8:19 AM
New[Sun Soft Inc] Re: Remove Incorrect $5,000 Merchant Balance and Deactivate Merchant Account | kezymalia | ID 001.000.006.628
##- Please type your reply above this line -## Your request (202530272) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 04:06 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 8:06 AM
NewFW: [Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET
Hi David, I would really appreciate a feedback from you personally. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconunity.com Rech
laszlo@myconunity.com <laszlo@myconunity.com>
Sep 1, 2026, 8:05 AM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Delete users
##- Please type your reply above this line -## Your request (202530268) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 03:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 7:38 AM
NewRe: Valid UAE IBAN Rejected – fromseedstopines – ID 971.000.000.517
Please add the following information to the existing withdrawal-account ticket for Anastasia: Username: fromseedstopines ID: 971.000.000.517 Location and Bank Country: United Arab Emirates The user clarified that she is located in the UAE and is addin
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 1, 2026, 7:31 AM
NewValid UAE IBAN Rejected – fromseedstopines – ID 971.000.000.517
Hi, Please review an issue affecting Anastasia while setting up a Bankwire withdrawal account. Affected User: Anastasia Aldaeva Username: fromseedstopines ID: 971.000.000.517 Country: United Arab Emirates Area: Product Suite → Setup New Withdrawal A
Bric Zaldivar <bric.zaldivar@booster.eco>
Sep 1, 2026, 7:29 AM
New[Sun Soft Inc] Re: Ticket: 145834428 – User: ease – ID: 061.000.000.286 – Manual Affiliate Link Request (Owen Mellon - Andrea)
##- Please type your reply above this line -## Your request (202530287) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 02:45 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 6:45 AM
New[Sun Soft Inc] Re: September 1st Launch – Approved Modules Deployment
##- Please type your reply above this line -## Your request (202530291) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Sep 1, 2026, 01:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Sep 1, 2026, 5:08 AM
New[Sun Soft Inc] Re: URGENT – Full Reversal Required for Two Member Purchases
##- Please type your reply above this line -## Your request (202530296) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 23:47 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 3:47 AM
New[Sun Soft Inc] Re: EXTREME EMERGENCY – Career Points Reset Before End of Production Month
##- Please type your reply above this line -## Your request (202530295) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 23:00 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Sep 1, 2026, 3:00 AM
NewURGENT – Full Reversal Required for Two Member Purchases
Hi Team! We have a major issue with two new members. Both members have changed their minds and requested full refunds. Unfortunately, there is nothing we can do to prevent this, so we will process the refunds back to their credit cards. Because thes
Matt Ferk <Matt.Ferk@booster.eco>
Sep 1, 2026, 2:35 AM
NewRe: Google Play Console – Bank Deposit Verification Required
Hi! The Google micro-deposit arrived this afternoon, and the account has now been successfully verified. Thank you! From: QAG <qag@sunsoftny.com> Date: Monday, August 31, 2026 at 4:55 PM To: Matt Swanson <matthew.swanson@booster.eco> Cc: M
Matt Ferk <Matt.Ferk@booster.eco>
Sep 1, 2026, 2:07 AM
NewEXTREME EMERGENCY – Career Points Reset Before End of Production Month
It is currently 9:00 PM EST, and the countdown clock correctly shows that there are still 3 hours remaining in the August production month. However, a couple of hours ago, all Career Points already reset to zero. Members are blowing up our phones and a
Matt Ferk <Matt.Ferk@booster.eco>
Sep 1, 2026, 1:22 AM
NewRe: Booster Companion Mobile App
Hi team, Thanks for your response and for the updated build. We tested on a physical Android device this time (Matt, Bric and me), covering Issue #25 and the Voice Chat follow-up. Attached is the report, and we'll send the screen recordings separately.
Hazel Del Fierro <hazel.delfierro@booster.eco>
Sep 1, 2026, 12:55 AM
NewURGENT: Crown Council Top 15 Pin Update Effective September 1
Hi Team, Please make sure the following Crown Council update is completed tonight immediately after the current period closes at 11:59 PM ET on August 31, 2026. The Top 15 Partners who finish in the first 15 positions of the Crown Council at the off
Momentum Network <support@momentumnetwork.net>
Sep 1, 2026, 12:39 AM
NewTicket: 379282257 – User: JohnFong – ID: 011.000.000.015 – Recurring purchase issue with Joey Restaurant E-Gift Card
Hi Team, Please check the following case: * Username: JohnFong * ID: 011.000.000.015 * Ticket Number: 379282257 * Issue Summary: The user is experiencing a recurring issue when attempting to purchase a Joey Restaurant E-Gift Card fo
Jose Genovese <jose.genovese@booster.eco>
Sep 1, 2026, 12:38 AM
NewGoogle Play Console – Bank Deposit Verification Required
Hello Matthew, We are currently completing the bank account verification required for the Google Play Console. Google has sent a small verification deposit to the Checking account ending in 551, dated August 29. To complete the verification, we need
QAG <qag@sunsoftny.com>
Aug 31, 2026, 8:55 PM
NewURGENT: Crown Council Reset, Cruise Up Contest Removal & Final Reports
Hi Team, Please treat this as an urgent priority for today, August 31, 2026. We need you to verify and ensure that the following actions are completed correctly across all Momentum Network platforms: 1. Crown Council – Points Reset *
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 8:26 PM
NewRe: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy
Terms & Conditions Still Missing from Current Momentum Network Website Hi, Thank you for the update. I reviewed the current Momentum Network website, and I still do not see the Momentum Network Optima Membership Client Terms and Conditions availa
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 8:02 PM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Delete users
Hi, How did you “delete” the commissions? Did they just vanish as they have never existed or did you subtract them? Considering, that this will keep happening in the future and people rightfully so will at some point ask why is money disappearing from
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 31, 2026, 8:01 PM
NewRe: [Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review
Additional Corrections Required – Staging Demo Account Hi, Thank you for completing the recent updates. I reviewed the staging demo account, and there are still a few additional corrections that need to be made before we can provide final approval.
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 7:59 PM
NewRe: [Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement
Hi, Thank you again for preparing and sending the 2025 Affiliate Population and Compensation Excel file. After reviewing the file in detail, we need several additions and corrections before we can use the data to prepare Momentum Network's first off
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 7:56 PM
NewRe: [Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements
Income Disclosure & Rules of Conduct – English and Spanish Versions Hi, I have attached the finalized Income Disclosure documents in two separate versions: one completely in English and one completely in Spanish. Please update the website and all
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 7:42 PM
NewRe: [Sun Soft Inc] Re: September 1st Launch – Approved Modules Deployment
Hi everyone, Thank you for the update and thank you to everyone on the SunSoft team for all of the work and coordination that went into getting the approved modules configured and ready for the September 1st launch. I’m hopeful everything goes smoothly
Matt Swanson <matthew.swanson@booster.eco>
Aug 31, 2026, 7:33 PM
New[Sun Soft Inc] Re: September 1st Launch – Approved Modules Deployment
##- Please type your reply above this line -## Your request (202530291) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 15:31 EDT Hello Matthew, Based on your ap
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Aug 31, 2026, 7:31 PM
Newticket#260826809 - username: dustindbeattie - ID: 011.000.000.165 - Flexible Staking RPC Error
Hi team, A user is unable to stake BTEC tokens on the Web3 Flexible Staking portal due to smart contract RPC / paymaster execution failures. User Details & Screenshots Provided: * Wallet Address: 0x1d5d8796Da6F2F53C00fb8c480E99f7cE49685E * A
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 31, 2026, 7:23 PM
NewTicket: 1590126379 – User: Igotit – ID: 011.000.000.191 – Discrepancy between Career Points and Personal Points
Hi Team, Please check the following case: * Username: Igotit * ID: 011.000.000.191 * Ticket Number: 1590126379 * Issue Summary: The user is experiencing a point balance discrepancy on their account. While their Career Points correct
Jose Genovese <jose.genovese@booster.eco>
Aug 31, 2026, 7:19 PM
NewRe: [Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center
Approved El lun, 31 ago 2026 a la(s) 11:31 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 7:07 PM
NewRe: [Sun Soft Inc] Re: Remove Incorrect $5,000 Merchant Balance and Deactivate Merchant Account | kezymalia | ID 001.000.006.628
Hi Team, Thank you for the update and for confirming the previous adjustments. To confirm what's needed on this ticket: 1. Remove the remaining incorrect balance from the Merchant Wallet. Current balance shown is $3,000 (Others $5,000 minus the $2,
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 31, 2026, 6:21 PM
NewTicket#2120470082 - username:fatousarr225 - ID: 001.000.006.053 - Staking Assistance Request
Hi team, A user is reporting an issue where their token staking attempts are failing without completing. Issue Details: * User Request: Trying to stake BTEC tokens on the platform, but the transaction process is unsuccessful. * Problem: Gene
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 31, 2026, 6:12 PM
NewRe: Booster Companion Mobile App
Hi Hazel, Thank you for the update. We’ll wait for your feedback after testing Issue #25 and the updated social login flow on the physical device. Regarding a dedicated Android test device, we would recommend going with a mid-range Samsung Galaxy A-
QAG <qag@sunsoftny.com>
Aug 31, 2026, 5:56 PM
NewRe: Booster Companion Mobile App
Hi, Thank you for the update. We’ll wait for your feedback after testing Issue #25 and the updated social login flow on the physical device. Regarding a dedicated Android test device, we would recommend going with a mid-range Samsung Galaxy A-series
QAG <qag@sunsoftny.com>
Aug 31, 2026, 5:55 PM
NewRe: Booster Companion Mobile App
Hi, Thank you for the update. We’ll wait for your feedback after testing Issue #25 and the updated social login flow on the physical device. Regarding a dedicated Android test device, we would recommend going with a mid-range Samsung Galaxy device,
QAG <qag@sunsoftny.com>
Aug 31, 2026, 5:53 PM
NewTicket: 145834428 – User: ease – ID: 061.000.000.286 – Manual Affiliate Link Request (Owen Mellon - Andrea)
Hi team, Please check the following case: * Username: ease * ID: 061.000.000.286 * Ticket Number: 145834428 User ease is requesting an update to her affiliate organization/downline. Details: * Sponsor: Andrea * New Affiliate
Jose Genovese <jose.genovese@booster.eco>
Aug 31, 2026, 5:53 PM
NewTicket#1766104699 - username: Allnutt - ID: 011.000.000.186 - Empire Pack Staking / Wallet Balance Issue
Hi team, A user is unable to stake tokens from their Empire Pack because the Staking Dashboard is recognizing the connected Smart Wallet as a new/empty wallet. User Details: * Wallet Address: 0x0ed00f9485CD92B22d28739141db1c71360A38F * Issue
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 31, 2026, 5:32 PM
NewTicket: 311790018 - Username: MartyS - ID: 011.000.000.114 - Airdrop Token Claim Issue
Hi team, Please check the following case: User MartyS is encountering a Web3 contract error payload when attempting to claim airdrop BTEC tokens. User Details: * Name: MartyS * Wallet: 0xC5640Cef81181Ba26DB8b02e6c9Ca4593f3CF100 * Claima
Jose Genovese <jose.genovese@booster.eco>
Aug 31, 2026, 5:27 PM
Newticket#894737074 - username: TRCuster - ID: 001.000.000.208 - Booster VPN Frequent Disconnection Issue
Hi team, User Trina Custer is experiencing frequent and automatic disconnections with her Booster VPN service. User Details: * Name: Trina Custer * Subscription: Active Booster VPN subscriber (3+ months) * Issue: The VPN disconnects ran
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 31, 2026, 5:20 PM
NewRe: Booster Companion Mobile App
Hi team, Thanks for the update. We'll test both items today - the Issue #25 (avatar) retest on a physical device, and the new APK with the updated social login design - and get back to you with feedback. One question on our end: since I've now run i
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 31, 2026, 5:16 PM
NewTicket#2116259999 - username: Scott - ID: 001.000.000.278 - Bank Wire Transfer Option for Booster Int. Shares
Hi team, A user is unable to complete a purchase of 5 Booster Int. shares ($5,000 USD) via Bank Wire Transfer. Issue Details: * Transaction: 5 Shares @ $1,000 USD = $5,000 USD * Problem: Although Bank Wire Transfer is listed under "Accepted
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 31, 2026, 5:11 PM
NewTicket: 696802771 - Username: JohnFong - ID: 011.000.000.015 - Smart Wallet Connection Issue
Hi team, Please check the following case: User JohnFong is unable to connect his Web3 smart wallet to the Staking Dashboard after multiple attempts. User Details: * Name: JohnFong * Wallet Address: 0xA7f8B26AdB4714AB3e2e310cA6889329237b9852
Jose Genovese <jose.genovese@booster.eco>
Aug 31, 2026, 5:08 PM
NewTicket: 1032528484 - Username: markusfong99 - ID: 011.000.000.646 - BTEC Staking Balance Mismatch
Hi team, Please check the following case: User Markus is experiencing a wallet balance sync error when trying to stake BTEC tokens in the Gold Tier. User Details: * Name: Markus * Email: markus.fong99@gmail.com * Wallet: 0x6b04F5EF670b
Jose Genovese <jose.genovese@booster.eco>
Aug 31, 2026, 5:06 PM
NewTicket: 889115582 - Username: ltania23 - ID: 001.000.002.968 - Pending Publix USA Gift Card Order
Hi team, Please check the following case: A user is reporting a pending gift card purchase transaction. Transaction Details: * Merchant: Publix USA * Amount: $100.00 USD * Purchase Date: Aug 27, 2026 at 01:05 PM * Payment Method:
Jose Genovese <jose.genovese@booster.eco>
Aug 31, 2026, 5:01 PM
NewTicket#1380011366 - username: yakwar - ID: 001.000.002.879 - BTEC Token Balance Audit
Hi team, User Yvonne Akwar is reporting a discrepancy in her available (unstaked) BTEC token balance calculation after purchasing packages. User Details: * Name: Yvonne Akwar * Email: yakwar@yahoo.com * Replicated Link / Username: yakwa
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 31, 2026, 4:55 PM
NewTicket#1956800764 - username: Igotit - ID: 011.000.000.191 - Received: Gift Card Purchase Issue for Career Qualification
Hi team, A user is trying to purchase an additional $200.00 CAD in gift cards to complete their qualification for Career Level 1, but subsequent purchase attempts are failing. Issue Details: * Goal: Purchase $200.00 CAD more in gift cards for Car
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 31, 2026, 4:43 PM
NewTicket#164413056 - username: Mirage - ID: 011.000.000.157 - Pending Gift Card Purchase & Career Qualification
Hi team, User Mirage is reporting a pending gift card purchase transaction that is blocking their qualification. User Details: * Name: Mirage * Email: mirage500f@hotmail.com * ID: 011.000.000.157 * Issue: A gift card purchase for L
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 31, 2026, 4:39 PM
NewTicket: 463913284 - Username: Mirage - ID: 011.000.000.157 - Staking Minimum Amount Issue
Hi team, User Mirage is unable to stake their BTEC tokens due to a tier threshold validation error. User Details: * Name: Mirage * Email: mirage500f@hotmail.com * ID: 011.000.000.157 * Wallet: 0x36339d04D9D061eaFc38cB3B7E7272aDf933
Jose Genovese <jose.genovese@booster.eco>
Aug 31, 2026, 4:32 PM
NewTicket#1001324930 - username: BillCook - ID: 001.000.000.207 - Staking Assistance
Hi Team! User BillCook is having trouble staking his tokens for the 1-year / 30% option. User Details: * Name: William Cook * Email: billcookceo@gmail.com * Issue: Wallet is already connected, but the 1-year / 30% staking process fa
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 31, 2026, 4:26 PM
New[Sun Soft Inc] Re: Remove Incorrect $5,000 Merchant Balance and Deactivate Merchant Account | kezymalia | ID 001.000.006.628
##- Please type your reply above this line -## Your request (202530272) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 12:21 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 4:21 PM
NewTicket#265759201 - username: harveytilton - ID: 001.000.000.019 - eWallet Credits & Ignite Package Status
Hi team, A user is reporting multiple issues regarding eWallet credits and their Ignite package status. Issue Details: * Credit Issue: User purchased $200.00 USD on 08/25/2026 (credited to eWallet) and an additional $10.00 USD today. However, t
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 31, 2026, 4:16 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Delete users
##- Please type your reply above this line -## Your request (202530268) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 12:14 EDT Hi, We are able to delete the m
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 4:14 PM
NewTicket:108992657 - Username: lillytcorner - ID: 001.000.003.232 - BTEC Staking Balance Issue
Hi team, User Lilian is encountering an issue while trying to stake BTEC tokens after the migration process. Issue Details: * User: lillytcorner * Error: Receiving a message saying she has "zero BTEC" when attempting to stake. Action Requi
Jose Genovese <jose.genovese@booster.eco>
Aug 31, 2026, 4:13 PM
NewRemove Incorrect $5,000 Merchant Balance and Deactivate Merchant Account | kezymalia | ID 001.000.006.628
Hi Team, Please assist with an urgent wallet correction for the following member: Username: kezymalia ID: 001.000.006.628 The member accidentally deposited $5,000 into her Merchant Wallet instead of her Affiliate Wallet. Since August 31 is the final d
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 31, 2026, 3:57 PM
NewTicket: 1195339528 - Username: kyte - ID: 061.000.000.239 - FCM Staking Wallet Alignment
Hi team, User Kyte reported a wallet mismatch on the FCM staking page. Issue Details: * Affected User: Kyte * Incorrect Wallet Displayed: 0x63f695E696885C0CfF5E4307B5C4BF9Fa8E346E6 (belongs to family member KES | kestrel@aibooster.com.au |
Jose Genovese <jose.genovese@booster.eco>
Aug 31, 2026, 3:49 PM
NewRe: [Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required
Confirmed On Mon, Aug 31, 2026 at 10:59 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 3:45 PM
NewRe: [Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page
Confirmed On Mon, Aug 31, 2026 at 8:11 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email.
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 3:43 PM
New[Sun Soft Inc] Re: Urgent: Google Authenticator QR Code Not Triggered | fromseedstopines | 971.000.000.517
##- Please type your reply above this line -## Your request (202530254) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 11:43 EDT Hi, We have reviewed the report
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 3:43 PM
New[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements
##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 11:42 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 3:42 PM
NewRe: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page
Confirmed On Mon, Aug 31, 2026 at 6:12 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email.
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 3:42 PM
NewTicket:1978841830 - Username: Aibooster - ID: 061.000.000.098 - Missing 5% Direct Commissions (DC) for Legacy PROMO Packages
Hi Team, Sponsor Aibooster is asking about the 5% Direct Commission (DC) payout for 3 Legacy PROMO Package purchases made by downline members. Downline Details: 1. KES | kestrel@aibooster.com.au | ID: 61.000.000.114 2. KYTE | kyte@aibooster.co
Jose Genovese <jose.genovese@booster.eco>
Aug 31, 2026, 3:31 PM
New[Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center
##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 11:31 EDT Hi, Thank you for your clarific
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 3:31 PM
NewTicket: 1395012109 - Username: Petrock65 - ID: 011.000.000.070 - User Staking Inquiry / Smart Wallet Transfer Creation
Hi Team, A user reported an issue/confusion while attempting to stake 230,000 BTEC tokens. Issue Details: * Attempted Action: Staking 230,000 BTEC tokens. * User Concern: The system initiated a process/transfer to a newly generated wallet ad
Jose Genovese <jose.genovese@booster.eco>
Aug 31, 2026, 3:24 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
##- Please type your reply above this line -## Your request (202530241) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 11:11 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 3:11 PM
New[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required
##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 10:59 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 2:59 PM
New[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement
##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 09:57 EDT Hi, Please find the attached sp
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 1:57 PM
New[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement
##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 09:54 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 1:54 PM
New[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy
##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 09:46 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 1:46 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
Hi @Support Team - Sun Soft Inc Please enable all Spanish emails. We are also not receiving emails about payout requests: https://drive.google.com/drive/folders/1hL4wBS6Birk8OT0MSqHWmPywm6zP5sVH?usp=sharing And please also make sure that Google+ (w
István Ringhoffer <ringi.teszt@gmail.com>
Aug 31, 2026, 1:24 PM
NewRE: [Sun Soft Inc] Re: Delete users
Hi, Yes, change cb377960's sponsor to ms390826 upon deletion of the two. Projected commissions are not relevant, they can remain. But since we are refunding both of them, we definitely need at least the 50€ for direct sponsor and the 10€ for Level 1
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 31, 2026, 1:21 PM
New[Sun Soft Inc] Re: query from community member
##- Please type your reply above this line -## Your request (202530265) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 08:12 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 12:12 PM
New[Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page
##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 08:11 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 12:11 PM
NewRe: [Sun Soft Inc] Re: query from community member
Much appreciated Thank you On 31.8.2026 12:34 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530265) has been updated. To add additional comments, reply to this email. Suppo
Saima Chaudhury - COO <saima.c@gng.community>
Aug 31, 2026, 11:45 AM
New[Sun Soft Inc] Re: query from community member
##- Please type your reply above this line -## Your request (202530265) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 07:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 11:34 AM
New[Sun Soft Inc] Re: Platform Review Required: Recurrent eGift Card Fulfillment Failures | Joey's Restaurants, Cactus Club and Sobeys
##- Please type your reply above this line -## Your request (202530259) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 07:24 EDT Hi, We have reviewed the eGift
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 11:25 AM
New[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page
##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 06:12 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 10:12 AM
Newquery from community member
Hi team; Please look into the following query: The Green Bundle with Voucher No. L3X3PAU8A6, which I intended to register under ID: iwaki369, was somehow registered under ID: aiko369. The correct ID for this registration is iwaki369. Would it
Saima Chaudhury - COO <saima.c@gng.community>
Aug 31, 2026, 9:43 AM
New[Sun Soft Inc] Re: Urgent Wallet Transfer Request – kezymalia – ID 001.000.006.628
##- Please type your reply above this line -## Your request (202530263) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 05:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 9:38 AM
New[Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review
##- Please type your reply above this line -## Your request (202530251) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:51 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 7:52 AM
New[Sun Soft Inc] Re: Multiple Users Unable to Stake BTEC | JohnFong | ID 011.000.000.015
##- Please type your reply above this line -## Your request (202530261) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 7:35 AM
New[Sun Soft Inc] Re: eGift Card Purchase Blocked by Incomplete Plaid KYC Flow | Mycelium | ID 011.000.000.193
##- Please type your reply above this line -## Your request (202530260) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:16 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 7:16 AM
New[Sun Soft Inc] Re: Booster App & Booster Ignite App Design
##- Please type your reply above this line -## Your request (202530191) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:13 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 7:13 AM
New[Sun Soft Inc] Re: Career Level and CP Display Review | Igotit ID 011.000.000.191 | Mycelium ID 011.000.000.193
##- Please type your reply above this line -## Your request (202530262) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:11 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 7:11 AM
New[Sun Soft Inc] Re: Multiple Users Unable to Stake BTEC | JohnFong | ID 011.000.000.015
##- Please type your reply above this line -## Your request (202530261) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 03:02 EDT Hi, Kindly review the updates b
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 7:02 AM
New[Sun Soft Inc] Re: eGift Card Purchase Shows Insufficient Funds | JohnFong | ID 011.000.000.015
##- Please type your reply above this line -## Your request (202530258) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 31, 2026, 02:50 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 31, 2026, 6:50 AM
NewRe: [Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements
Hi Team, Thank you for the update. Regarding the remaining content, please note the following: The updated Terms & Conditions and Privacy Policy were already provided to you in a previous email. You may proceed with implementing those approved ve
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 1:33 AM
NewRe: [Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review
Hi Team, Thank you for providing the MAC customer demo account. I reviewed the platform and there are several items that need to be corrected. Please make the following changes to the demo account: 1. Remove “Credit Restoration Activation.” T
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 1:29 AM
NewRe: [Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement
Hi Team, Thank you for the update. Unfortunately, there has been a complete misunderstanding regarding my previous request. I never instructed you to use that information as the actual Income Disclosure or to publish it on the platform. The infor
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 1:23 AM
NewRe: [Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy
Hi Team, Thank you for the update. You provided the staging links so I could review the updated Terms and Conditions and Privacy Policy; however, I was not provided with the username and password required to access the staging environment. At this t
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 1:21 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access
Hi Team, Thank you for the update. We have reviewed the staging environment, and everything looks good from our side. You may proceed with implementing the changes in the production environment. Please also make sure that this section remains con
Momentum Network <support@momentumnetwork.net>
Aug 31, 2026, 1:19 AM
NewRe: [Sun Soft Inc] Re: Booster App & Booster Ignite App Design
Hi Team, Please find attached the latest approved Booster Ignite app icon assets in both treatments: * White/light version * Black/dark version For now, please use only the base Booster Ignite versions for the app. We have also included th
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 30, 2026, 12:23 PM
NewUrgent Wallet Transfer Request – kezymalia – ID 001.000.006.628
Hi Team, Please urgently assist with transferring $2,000 from the affected customer’s Merchant Wallet to her Affiliate Wallet. The customer would like to use these funds to purchase an additional $2,000 in tokens, bringing her total token purchases to $
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 30, 2026, 11:52 AM
NewCareer Level and CP Display Review | Igotit ID 011.000.000.191 | Mycelium ID 011.000.000.193
Hi Team, Please review the Career Level and Career Point information displayed for the following accounts. Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Account 1 Affected Customer: Marie Bob Username: Igotit ID: 011.000.000
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 30, 2026, 11:49 AM
NewMultiple Users Unable to Stake BTEC | JohnFong | ID 011.000.000.015
Hi Team, Please urgently review reports of multiple users being unable to stake their BTEC. Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Primary Account: Username: JohnFong ID: 011.000.000.015 Issue Summary: John Fong was
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 30, 2026, 11:42 AM
NeweGift Card Purchase Blocked by Incomplete Plaid KYC Flow | Mycelium | ID 011.000.000.193
Hi Team, Please review the following Plaid KYC issue: Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Affected Customer: Rosemarie “Rose” Plummer Username: Mycelium ID: 011.000.000.193 Issue Summary: Rose selected an Airbnb e
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 30, 2026, 11:41 AM
NewRe: [Sun Soft Inc] Re: Urgent: Google Authenticator QR Code Not Triggered | fromseedstopines | 971.000.000.517
Hi Team, Please urgently review the following account: Issue referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Affected Customer: Username: fromseedstopines ID: 971.000.000.517 Country: United Arab Emirates Account: https://aff
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 30, 2026, 11:33 AM
NewPlatform Review Required: Recurrent eGift Card Fulfillment Failures | Joey's Restaurants, Cactus Club and Sobeys
Hi Team, Please conduct a deeper review of recurring eGift card failures affecting multiple customers. Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Affected Brands: * Joey's Restaurants Canada * Cactus Club Cafe
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 30, 2026, 11:33 AM
NeweGift Card Purchase Shows Insufficient Funds | JohnFong | ID 011.000.000.015
Hi Team, Please review the following eGift card purchase issue: Referred by: John Chomyn Username: johnchomynfcm ID: 011.000.000.003 Affected Customer: Username: JohnFong ID: 011.000.000.015 Issue Summary: John Fong attempted to purchase an eGift
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 30, 2026, 11:32 AM
NewRe: [Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page
Hi, Thank you for the update. Overall, the Client Portal login page looks great. Please apply the same corrections requested for the Partner Back Office login page: * Make the main image look more natural and realistic, as it currently has a
Momentum Network <support@momentumnetwork.net>
Aug 29, 2026, 8:36 PM
NewRe: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page
Hi, Thank you for the update. Overall, everything looks great. However, I would like the main image to look more natural and realistic, as it currently has a very noticeable AI-generated appearance. Please adjust or replace it so it does not look so ar
Momentum Network <support@momentumnetwork.net>
Aug 29, 2026, 8:33 PM
NewRe: [Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required
Hi, Thank you for the update. After reviewing the mobile version, please make the following adjustments: * The image appears cropped on mobile devices. Please ensure that the full image is displayed correctly, maintains its proper proportions, a
Momentum Network <support@momentumnetwork.net>
Aug 29, 2026, 8:30 PM
NewSee p_s_n__xx, dragon22yy and more in your feed
New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you d
p_s_n__xx on Instagram <follow-suggestions@mail.instagram.com>
Aug 29, 2026, 5:36 PM
New[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements
##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 11:18 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 3:18 PM
New[Sun Soft Inc] Re: Urgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review
##- Please type your reply above this line -## Your request (202530251) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 10:34 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 2:34 PM
New[Sun Soft Inc] Re: September 1st Launch — Request for Final APK Details and Clarification
##- Please type your reply above this line -## Your request (202530245) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 10:25 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 2:25 PM
NewRe: [Sun Soft Inc] Re: September 1st Launch — Request for Final APK Details and Clarification
Good to go ! Thanks for all your hard work! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Saturday, August 29, 2026 9:55 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <d
Matt Swanson <matthew.swanson@booster.eco>
Aug 29, 2026, 2:21 PM
New[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova
##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 10:09 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 2:09 PM
New[Sun Soft Inc] Re: September 1st Launch — Request for Final APK Details and Clarification
##- Please type your reply above this line -## Your request (202530245) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 1:55 PM
NewRe: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova
Hi, Thank you for the detailed update. I completely understand the issue now, and I believe I’ve identified what was overlooked on our end. It just dawned on me that Neal, the merchant who was conducting the testing, completed the first couple of tests
Matt Swanson <matthew.swanson@booster.eco>
Aug 29, 2026, 1:54 PM
New[Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page
##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:45 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 1:46 PM
New[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page
##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:42 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 1:42 PM
New[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required
##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:41 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 1:41 PM
New[Sun Soft Inc] Re: Ticket: 549958024 – User: ainana – ID: 061.000.000.240 – Campaign Financing shows 0% despite active CP and Personal Shopping spend
##- Please type your reply above this line -## Your request (202530247) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:32 EDT Hi, We have reviewed the report
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 1:32 PM
New[Sun Soft Inc] Re: Ticket: 156414514 – User: kyte – ID: 061.000.000.239 – Campaign Financing shows 0% despite active CP and Personal Shopping spend
##- Please type your reply above this line -## Your request (202530246) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 09:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 1:18 PM
New[Sun Soft Inc] Re: Ticket: 441840077 - Username: Aibooster - ID: 061.000.000.098 - Escalation: Web3 Airdrop 2nd Claim Blocked
##- Please type your reply above this line -## Your request (202530244) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 08:36 EDT Hi, Kindly check the update,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 12:36 PM
New[Sun Soft Inc] Re: Urgent: Google Authenticator QR Code Not Triggered | fromseedstopines | 971.000.000.517
##- Please type your reply above this line -## Your request (202530254) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 07:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 11:56 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: raku 2. Email: raku369@gmail.com 3. New Rank: Emperor Penguine 4. Date: 29th
GNG Community <noreply@gng.community>
Aug 29, 2026, 11:37 AM
NewUrgent: Google Authenticator QR Code Not Triggered | fromseedstopines | 971.000.000.517
Hi Team, Please urgently review the following account: Issue referred by Mr. John Chomyn. Username: johnchomynfcm ID: 011.000.000.003 Affected Customer: Username: fromseedstopines ID: 971.000.000.517 Country: United Arab Emirates Account: https:/
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 29, 2026, 11:31 AM
New[Sun Soft Inc] Re: Current Campaign
##- Please type your reply above this line -## Your request (202530253) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 07:27 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 11:27 AM
NewRe: [Sun Soft Inc] Re: Current Campaign
Thank you On 29.8.2026 11:25 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202530253) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft In
Saima Chaudhury - COO <saima.c@gng.community>
Aug 29, 2026, 11:25 AM
New[Sun Soft Inc] Re: Current Campaign
##- Please type your reply above this line -## Your request (202530253) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 06:25 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 10:25 AM
NewCurrent Campaign
Hi team; Please note that the current campaign double tokens on Gold and Silver bundles should run and end at midnight London time on 31st August 2026. We will be in touch with next campaign when we have agreed this with our current leader team. Mu
Saima Chaudhury - COO <saima.c@gng.community>
Aug 29, 2026, 10:09 AM
New[Sun Soft Inc] Re: Redesign of New Customer and Partner Enrollment Email Notifications
##- Please type your reply above this line -## Your request (202530239) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 06:02 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 10:02 AM
New[Sun Soft Inc] Re: Redesign of Existing Customer and Momentum Partner Welcome Emails
##- Please type your reply above this line -## Your request (202530240) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 06:01 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 10:01 AM
New[Sun Soft Inc] Re: URGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement
##- Please type your reply above this line -## Your request (202530249) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 06:00 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 10:01 AM
New[Sun Soft Inc] Re: Urgent: Implementation of Updated Client Terms and Privacy Policy
##- Please type your reply above this line -## Your request (202530250) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 05:56 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 9:56 AM
New[Sun Soft Inc] Re: September 1st Launch — Request for Final APK Details and Clarification
##- Please type your reply above this line -## Your request (202530245) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 04:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 8:33 AM
New[Sun Soft Inc] Re: Ticket#1524739566 - user: yvyinno2000 - ID: 001.000.005.571 - Staking Error Issue
##- Please type your reply above this line -## Your request (202530248) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 03:58 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 7:59 AM
New[Sun Soft Inc] Re: Ticket: 1481550358 – User: joellambert – ID: 001.000.000.020 – Amazon Gift Card stuck on pending status
##- Please type your reply above this line -## Your request (202530243) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 03:55 EDT Hi, We have successfully review
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 7:55 AM
New[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova
##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 03:24 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 7:25 AM
New[Sun Soft Inc] Re: Ticket#1600409556 - username: markusfong99 - ID:011.000.000.646 - Transferred Funds Not Reflecting in Booster Wallet Balance
##- Please type your reply above this line -## Your request (202530242) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 02:59 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 6:59 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access
##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 02:41 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 6:41 AM
New[Sun Soft Inc] Re: URGENT – Priority #1: Add Michelle Betancourt to Top Superstars
##- Please type your reply above this line -## Your request (202530252) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 29, 2026, 01:51 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 29, 2026, 5:51 AM
NewURGENT – Priority #1: Add Michelle Betancourt to Top Superstars
Hi, This request is urgent and must be treated as our number one priority. Please immediately add Michelle Betancourt (ID: 945386) to the Top Superstars for the current month. This update needs to be completed as soon as possible. Please confirm
Momentum Network <support@momentumnetwork.net>
Aug 29, 2026, 1:08 AM
NewUrgent: Create a Complete MAC Customer Demo Account for Merchant Processor Review
Hi Team, We urgently need a new and separate MAC customer demo account for the merchant-processing application currently under review. The existing MAC access was created as a development reference so we could review the improvements being implement
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 11:48 PM
NewUrgent: Implementation of Updated Client Terms and Privacy Policy
Hi Team, Attached are the new and updated documents: * Momentum Network Optima Membership Client Terms and Conditions * Momentum Network Privacy Policy Please replace all previous content and implement these documents across the follow
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 11:11 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access
Hi, Thank you for the update. I have just accessed the staging platform using the password recovery information previously provided. However, the platform still appears exactly as it did before, and I am unable to see any of the enhancements or work
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 9:51 PM
NewRe: [Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements
Hi, We completed a detailed review of the current Momentum Network + MAC staging website: https://dev.macoptima.com/ The website is not approved for publication or payment-processor review in its current condition. The newly implemented Affili
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 9:41 PM
NewURGENT PRIORITY — Data Required for Momentum Network Income Disclosure Statement
Hi, This request is an urgent priority. We need the complete source data required to prepare Momentum Network’s updated Income Disclosure Statement as quickly as possible. The current public disclosure cannot remain in its present form, and we canno
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 9:41 PM
NewRe: [Sun Soft Inc] Re: Redesign of New Customer and Partner Enrollment Email Notifications
Hi, Thank you for the update. We reviewed both screenshots, and everything looks perfect. Please proceed with the implementation. Kindly ensure that the final emails are visually polished, aesthetically pleasing, and that all images, graphics, and d
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 8:26 PM
NewRe: [Sun Soft Inc] Re: Redesign of Existing Customer and Momentum Partner Welcome Emails
Hi, Thank you for the update. We reviewed both screenshots, and everything looks perfect. Please proceed with the implementation. Kindly ensure that the final emails are visually polished, aesthetically pleasing, and that all images, graphics, and d
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 8:14 PM
NewTicket#1524739566 - user: yvyinno2000 - ID: 001.000.005.571 - Staking Error Issue
Hi Team, User yvyinno2000 is reporting an error message when attempting to stake BTEC tokens via Smart Wallet. Technical Details: * User: yvyinno2000 * Wallet Type: Smart Wallet * Connected Wallet Address: 0x5359C3A0d5750d9f1B67b9aea9ac
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 28, 2026, 7:02 PM
NewRe: [Sun Soft Inc] Re: Booster App & Booster Ignite App Design
Hi Team, Thank you for the clarification. I want to clarify my request because I believe it may have been interpreted as a request to re-implement a full Light/Dark Mode system throughout the Booster app. That is not what I am requesting. The intended
Matt Swanson <matthew.swanson@booster.eco>
Aug 28, 2026, 5:50 PM
NewRegistration demo
Clipchamp
Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>
Aug 28, 2026, 5:37 PM
NewTicket: 549958024 – User: ainana – ID: 061.000.000.240 – Campaign Financing shows 0% despite active CP and Personal Shopping spend
Hi Team, Please check the following case: * Username: ainana * ID: 061.000.000.240 * Ticket Number: 549958024 * Issue Summary: The user reports that despite having active Career Points (CP 3750) and active Personal Shopping volume (
Jose Genovese <jose.genovese@booster.eco>
Aug 28, 2026, 5:37 PM
NewTicket: 156414514 – User: kyte – ID: 061.000.000.239 – Campaign Financing shows 0% despite active CP and Personal Shopping spend
Hi Team, Please check the following case: * Username: kyte * ID: 061.000.000.239 * Ticket Number: 156414514 * Issue Summary: The user reports that despite having active Career Points (CP 3750) and active Personal Shopping volume (AU
Jose Genovese <jose.genovese@booster.eco>
Aug 28, 2026, 5:03 PM
New[Sun Soft Inc] Re: Booster App & Booster Ignite App Design
##- Please type your reply above this line -## Your request (202530191) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 12:56 EDT Hello Matthew, Thank you for th
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 4:57 PM
NewRe: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova
Hi Team, Thank you for the update. I spoke with Neal, and he has confirmed that he has Geo-Fencing enabled on his account/device. Based on that, I believe the Geo-Fencing settings are likely configured correctly. This also seems consistent with the fac
Matt Swanson <matthew.swanson@booster.eco>
Aug 28, 2026, 4:45 PM
NewSeptember 1st Launch — Request for Final APK Details and Clarification
Hi Team, As we approach the September 1st launch, we’ve been reviewing the various APKs that have been provided to us. Since we’ve received a large number of different APK versions, I’d like to make sure we get everything organized and have a clear under
Matt Swanson <matthew.swanson@booster.eco>
Aug 28, 2026, 4:43 PM
NewTicket: 441840077 - Username: Aibooster - ID: 061.000.000.098 - Escalation: Web3 Airdrop 2nd Claim Blocked
Hi Team, Please check the following case: User AI Booster is unable to claim his 2nd Airdrop tokens due to a contract/UI lock. Technical Details: * User: Aibooster * Connected Wallet Address: 0xc3cF908400c7Dc4D1EE2C3024FBb8A9E5bFb78Bc *
Jose Genovese <jose.genovese@booster.eco>
Aug 28, 2026, 4:32 PM
NewRe: [Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center
Hi, Thank you for your message. To clarify, for this request, the only change needed is to the visual design of the Enrollment Center. The Enrollment Center is the section where Partners access and copy their Client Enrollment Link and Partner En
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 4:30 PM
NewRe: [Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
Hi, Thank you for your message. To clarify, the only changes required are to the design and flow of the enrollment links for Clients and Partners. Nothing inside the Partner Back Office needs to be changed. The current Back Office design, navigat
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 4:29 PM
NewRe: [Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required
Hi, Thank you for your message. To clarify, in this case I am only requesting a redesign of the Netsoft Admin login page, which is the login page I use to access the Netsoft administrative platform. I am not requesting any changes to the design,
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 4:27 PM
NewRe: [Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page
Hi, Thank you for your message. To clarify, the requested redesign should be implemented only on the login pages for the following: * Momentum Network Partner Back Office login * Momentum Network Client Portal login There is no need t
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 4:25 PM
NewRe: [Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page
Hi, Thank you for your message. To clarify, the requested redesign should be implemented only on the login pages for the following: * Momentum Network Partner Back Office login * Momentum Network Client Portal login There is no need t
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 4:24 PM
NewTicket: 1481550358 – User: joellambert – ID: 001.000.000.020 – Amazon Gift Card stuck on pending status
Hi Team, Please check the following case: * Username: joellambert * ID: 001.000.000.020 * Ticket Number: 1481550358 * Issue Summary: The user purchased an Amazon gift card on August 18th, 2026. Although payment was completed, the tr
Jose Genovese <jose.genovese@booster.eco>
Aug 28, 2026, 4:16 PM
NewTicket#1600409556 - username: markusfong99 - ID:011.000.000.646 - Transferred Funds Not Reflecting in Booster Wallet Balance
Hi Team, User markusfong99 reported an issue where funds transferred to his account do not reflect in his active Booster Wallet balance, despite appearing in his transaction history. Transaction Details: * User: markusfong99 * Date: 08/28/20
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 28, 2026, 3:41 PM
New[Sun Soft Inc] Re: Redesign of New Customer and Partner Enrollment Email Notifications
##- Please type your reply above this line -## Your request (202530239) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 11:36 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 3:36 PM
New[Sun Soft Inc] Re: September Supercharge — Redesign Summary (Dev Handoff)
##- Please type your reply above this line -## Your request (202530224) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 11:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 3:27 PM
New[Sun Soft Inc] Re: Redesign of Existing Customer and Momentum Partner Welcome Emails
##- Please type your reply above this line -## Your request (202530240) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 11:18 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 3:18 PM
New[Sun Soft Inc] Re: GearUp Momentum — Website Red
##- Please type your reply above this line -## Your request (202530216) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 10:53 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 2:53 PM
New[Sun Soft Inc] Re: Pay & Go Activation – Terms & Conditions & Merchant Popup
##- Please type your reply above this line -## Your request (202530228) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 10:35 EDT Hi, We have successfully implem
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 2:35 PM
New[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements
##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 09:42 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 1:43 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
##- Please type your reply above this line -## Your request (202530241) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 09:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 1:19 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access
##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 09:03 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 1:04 PM
New[Sun Soft Inc] Re: Problems with Coin pea balance.
##- Please type your reply above this line -## Your request (202530231) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 08:46 EDT Hi, Thanks for the details and
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 12:46 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
Hi @Support Team - Sun Soft Inc Sorry for the late reply. The registration and password emails are working properly now, but the “Send Bonus” email is being sent in English, and the “Deduct Bonus” email isn’t arriving at all. Üdvözlettel /
István Ringhoffer <ringi.teszt@gmail.com>
Aug 28, 2026, 10:57 AM
New[Sun Soft Inc] Re: Approved Redesign – Partner Back Office Enrollment Center
##- Please type your reply above this line -## Your request (202530237) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:13 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 8:13 AM
New[Sun Soft Inc] Re: Final Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
##- Please type your reply above this line -## Your request (202530236) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:11 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 8:11 AM
New[Sun Soft Inc] Re: Netsoft Login Page – Visual Redesign Required
##- Please type your reply above this line -## Your request (202530238) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:11 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 8:11 AM
New[Sun Soft Inc] Re: Required Redesign – Momentum Network Client Portal Login Page
##- Please type your reply above this line -## Your request (202530235) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:08 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 8:08 AM
New[Sun Soft Inc] Re: Required Redesign – Momentum Network Partner Back Office Login Page
##- Please type your reply above this line -## Your request (202530234) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 04:07 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 8:07 AM
New[Sun Soft Inc] Re: Ticket: 79673441 – User: Wolfe9 – ID: 001.000.000.749 – Starbucks Gift Card stuck on pending status
##- Please type your reply above this line -## Your request (202530232) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 03:18 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 7:18 AM
New[Sun Soft Inc] Re: Pay & Go Benefits Arrow Adjustment
##- Please type your reply above this line -## Your request (202530229) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 6:42 AM
New[Sun Soft Inc] Re: Ticket#1285950636 - username: Aibooster - ID: 061.000.000.098 - Share Purchase Verification & Certificate Consolidation Inquiry
##- Please type your reply above this line -## Your request (202530230) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:41 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 6:41 AM
New[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova
##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 6:39 AM
New[Sun Soft Inc] Re: Sponsor Change Request – Multiple Clients
##- Please type your reply above this line -## Your request (202530233) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:37 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 6:37 AM
NewRedesign of Existing Customer and Momentum Partner Welcome Emails
Hi Team, We need to redesign the two existing automated welcome emails currently sent to newly enrolled customers and Momentum Partners. These notifications already exist and are currently being delivered. We are not requesting new notifications, ne
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 6:19 AM
New[Sun Soft Inc] Re: September Super Charge Hero Banner (App/Desktop)
##- Please type your reply above this line -## Your request (202530225) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 02:11 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 6:11 AM
NewRedesign of New Customer and Partner Enrollment Email Notifications
Hi Team, I need the automated email notification that a Momentum Partner receives after enrolling a new customer or a new Momentum Partner to be completely redesigned. The current notification looks outdated and is not consistent with the new visual
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 6:07 AM
New[Sun Soft Inc] Re: Update Momentum Network Logo Across All Platforms
##- Please type your reply above this line -## Your request (202530218) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 28, 2026, 01:28 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 28, 2026, 5:29 AM
NewNetsoft Login Page – Visual Redesign Required
Hi Team, I need the current Netsoft login page redesigned according to the attached reference image. Please note that this request is strictly for a visual and front-end redesign. We are not requesting a new portal, a new access type, or any changes
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 1:49 AM
NewApproved Redesign – Partner Back Office Enrollment Center
Hi Team, We need to update the Enrollment Center located inside the Momentum Network Partner Back Office. When a partner clicks the Enrollment Center/share shortcut from the dashboard, the current link page does not visually match the rest of the Ba
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 12:48 AM
NewFinal Revised Requirements – Login, Enrollment, Lead Tracking and Confirmation Screens
Hi Team, Following our latest review, please update the Momentum Network login and enrollment experience according to the attached reference images. These images are the approved visual direction for the design, layout, colors, typography, spacing, spo
Momentum Network <support@momentumnetwork.net>
Aug 28, 2026, 12:35 AM
NewRequired Redesign – Momentum Network Client Portal Login Page
Hi Team, In addition to the Partner Back Office login redesign, we also need to completely redesign the login page used by Momentum Network clients. Please use the attached approved client mockup as the exact visual reference. The final implementati
Momentum Network <support@momentumnetwork.net>
Aug 27, 2026, 11:48 PM
NewRequired Redesign – Momentum Network Partner Back Office Login Page
Hi Team, We need to completely redesign the Momentum Network Partner Back Office login page. Please use the attached approved mockup as the exact visual reference. The final page should match it as closely as possible in its layout, proportions, typ
Momentum Network <support@momentumnetwork.net>
Aug 27, 2026, 11:43 PM
NewGrok Build now automates your workflows
Grok 4.6, our frontier model, can now automate your workflows ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SpaceXAI <updates@email.api.x.ai>
Aug 27, 2026, 11:22 PM
NewRe: [Sun Soft Inc] Re: App Store Submission and Launch Timeline
Hi team, Following up on Ticket 202530192. We completed real-device retesting on the outstanding items and have updates below. #46 (Plaid bank connection) — Confirmed fixed. Tested on a Samsung Galaxy A06 (Android 16, WiFi): the full Plaid flow load
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 27, 2026, 9:36 PM
NewSponsor Change Request – Multiple Clients
Hi Team, I need your assistance with a sponsor change for the following clients: * Emeli Altagracia Fragoso Cruz – ID 340492 * Kiara Miguelina Padron German – ID 792458 * Dilenia Betances – ID 564083 * Maria Estela Hernandez
Momentum Network <support@momentumnetwork.net>
Aug 27, 2026, 8:01 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access
Hi, Thank you for your message. Instead of the walkthrough video, you can use the following site as the visual reference and inspiration for how we would like the implementation to look and function: https://mac-admin-visual.kevin-velazq-7850.cha
Momentum Network <support@momentumnetwork.net>
Aug 27, 2026, 6:28 PM
NewRe: [Sun Soft Inc] Re: Update Momentum Network Logo Across All Platforms
Confirmed El jue, 27 ago 2026 a la(s) 6:05 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530218) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 27, 2026, 6:24 PM
NewTicket: 79673441 – User: Wolfe9 – ID: 001.000.000.749 – Starbucks Gift Card stuck on pending status
Hi Team, Please check the following case: * Username: Wolfe9 * ID: 001.000.000.749 * Ticket Number: 79673441 * Issue Summary: The user purchased a $50 Starbucks eGift card on August 26th, 2026. The order status has remained stuck on
Jose Genovese <jose.genovese@booster.eco>
Aug 27, 2026, 6:08 PM
NewRe: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova
New Pay & Go Test Transactions – Neal Savino - August 27th Hi Team, Neal Savino has created three additional Pay & Go test transactions, each for $10: * 11:10 AM CT * 11:35 AM CT * 12:14 PM CT Could you please track these transaction
Matt Swanson <matthew.swanson@booster.eco>
Aug 27, 2026, 5:45 PM
NewProblems with Coin pea balance.
Hi Team! We need to process payouts through CoinPea, and to do that I need to exchange our BTEC balance for USDT. CoinPea currently shows that most of our balance is in BTEC (approximately $3,400). However, when I go to the wallet to transfer the BT
Matt Ferk <Matt.Ferk@booster.eco>
Aug 27, 2026, 4:55 PM
NewSee what jeevan_padmakumar and 8 others shared
Catch up on Instagram jeevan_padmakumar, xstonedape and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these emai
jeevan_padmakumar on Instagram <posts-recaps@mail.instagram.com>
Aug 27, 2026, 4:40 PM
NewRe: [Sun Soft Inc] Re: September Super Charge Hero Banner (App/Desktop)
Looks good! Please release on August 1 midnight Best Regards, ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, August 27, 2026 12:03 PM To: Matt Swanson <matthew.swanson@booste
Matt Swanson <matthew.swanson@booster.eco>
Aug 27, 2026, 4:27 PM
NewRe: [Sun Soft Inc] Re: September Supercharge — Redesign Summary (Dev Handoff)
Hi Team, Thank you for putting together the implementation workflow and sharing the proposed steps. I’ve reviewed the flow, and yes, the understanding looks correct from my side. Please proceed with the implementation based on the requirements and UI re
Matt Swanson <matthew.swanson@booster.eco>
Aug 27, 2026, 4:26 PM
New[Sun Soft Inc] Re: Ticket: 1744801151 – User: JohnFong – ID: 011.000.000.015 - Refund and Cancellation Request ($150 CAD Joey Gift Card)
##- Please type your reply above this line -## Your request (202530219) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 12:09 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 4:09 PM
New[Sun Soft Inc] Re: September Supercharge — Redesign Summary (Dev Handoff)
##- Please type your reply above this line -## Your request (202530224) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 12:08 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 4:08 PM
New[Sun Soft Inc] Re: September Super Charge Hero Banner (App/Desktop)
##- Please type your reply above this line -## Your request (202530225) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 12:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 4:04 PM
New[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova
##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 12:01 EDT Hi, Kindly check the updates be
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 4:01 PM
NewTicket#1285950636 - username: Aibooster - ID: 061.000.000.098 - Share Purchase Verification & Certificate Consolidation Inquiry
Hi Team, A user has contacted us regarding his share purchase approval and share certificate issuance following a previous transaction correction (Ref Ticket: #1024054938). User Inquiries & Requests: 1. Share Purchase Approval & Accounting Record
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 27, 2026, 4:01 PM
NewRe: [Sun Soft Inc] Re: Ticket: 1744801151 – User: JohnFong – ID: 011.000.000.015 - Refund and Cancellation Request ($150 CAD Joey Gift Card)
Hi Team, Thank you for the update. We have checked with Tillo, and they have confirmed that the transaction for the Joey Gift Card ($150 CAD) is officially CANCELLED. The funds have already been returned and are currently sitting in the float. Since th
Jose Genovese <jose.genovese@booster.eco>
Aug 27, 2026, 3:37 PM
New[Sun Soft Inc] Re: Ticket: 1744801151 – User: JohnFong – ID: 011.000.000.015 - Refund and Cancellation Request ($150 CAD Joey Gift Card)
##- Please type your reply above this line -## Your request (202530219) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 11:33 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 3:33 PM
NewRe: September 1st Launch – Completed Modules & Confirmation Required
Hello Matthew, Thank you for clarifying the issue. We now understand that the problem is with the two-factor authentication code from Google Authenticator, rather than the username or password. We apologize for the repeated misunderstanding and the inc
QAG <qag@sunsoftny.com>
Aug 27, 2026, 3:18 PM
NewRe: September 1st Launch – Completed Modules & Confirmation Required
Hello Matthew, Thank you for clarifying the issue. We now understand that the problem is with the two-factor authentication code from Google Authenticator, rather than the username or password. We apologize for the repeated misunderstanding and the inc
QAG <qag@sunsoftny.com>
Aug 27, 2026, 3:17 PM
NewRe: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova
Hi, Thanks for digging into this. Few more questions I did not mention in my previous email. Before we ask the user to run another test purchase, we have a few questions on the fix itself: Self-payment risk. The original restriction on TRANSFER_OUT exi
Matt Swanson <matthew.swanson@booster.eco>
Aug 27, 2026, 3:01 PM
New[Sun Soft Inc] Re: Fwd: September 1st Launch – Completed Modules & Confirmation Required
##- Please type your reply above this line -## Your request (202530227) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 10:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 2:55 PM
NewPay & Go Benefits Arrow Adjustment
Hi Team, For the Pay & Go benefits section, could you please adjust the visual indicator so that the benefits are shown with an upward arrow? Currently, the Earned Cashback section uses a downward arrow, which can be confusing and may give the impressio
Matt Swanson <matthew.swanson@booster.eco>
Aug 27, 2026, 2:37 PM
New[Sun Soft Inc] Re: Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy
##- Please type your reply above this line -## Your request (202530154) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 10:37 EDT Hi, We have reviewed the reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 2:37 PM
NewPay & Go Activation – Terms & Conditions & Merchant Popup
Hi Team, I’ve attached the Pay & Go Merchant Terms & Conditions along with a mockup of the activation experience for implementation. I only need a few things completed for the Pay & Go activation flow: 1. Pay & Go Activation Experience When a mer
Matt Swanson <matthew.swanson@booster.eco>
Aug 27, 2026, 2:30 PM
NewRe: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova
Hi Team, Thank you for the detailed update and for making the configuration adjustment. I will follow up with the test user and have them complete another test purchase. I’ll get back to you with their experience and results as soon as possible. In the
Matt Swanson <matthew.swanson@booster.eco>
Aug 27, 2026, 2:03 PM
New[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova
##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 09:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 1:55 PM
New[Request received]
##- Please type your reply above this line -## Your request (202530227) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Aug 27, 2026, 1:39 PM
NewFwd: September 1st Launch – Completed Modules & Confirmation Required
Dear Team, FYI - client is having an issue with the staging access we have shared. So please use his live account to log in to the staging. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church S
QAG <qag@sunsoftny.com>
Aug 27, 2026, 1:39 PM
NewFwd: September 1st Launch – Completed Modules & Confirmation Required
Dear Team, FYI - client is having issue with the stagi Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From:
QAG <qag@sunsoftny.com>
Aug 27, 2026, 1:38 PM
NewRe: September 1st Launch – Completed Modules & Confirmation Required
Hi Team, Thank you for sending the credentials again. I understand that the staging admin credentials have already been created and shared. However, the issue I have been explaining is not the username or password. The problem is the authentication code
Matt Swanson <matthew.swanson@booster.eco>
Aug 27, 2026, 1:36 PM
NewSeptember Super Charge Hero Banner (App/Desktop)
Hi Team, Could you please create and implement the attached hero banner for the September Super Charge campaign? We’ll need the banner optimized for both: * Mobile app — sized and formatted appropriately for the mobile experience * Desktop —
Matt Swanson <matthew.swanson@booster.eco>
Aug 27, 2026, 1:29 PM
NewSeptember Supercharge — Redesign Summary (Dev Handoff)
Hi Team, Given the short timeframe, would it be possible to get this completed? The attached email includes the UI imagery for reference. September Supercharge — Redesign September Supercharge — Redesign Summary (Dev Handoff) Three screens, in t
Matt Swanson <matthew.swanson@booster.eco>
Aug 27, 2026, 1:22 PM
New[Sun Soft Inc] Re: STAGING - UPDATE
##- Please type your reply above this line -## Your request (202530166) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 09:00 EDT Hi, Thank you for letting us kn
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 1:00 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
##- Please type your reply above this line -## Your request (202530146) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 08:51 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 12:51 PM
NewRe: [Sun Soft Inc] Re: STAGING - UPDATE
Hi @Support Team - Sun Soft Inc Unfortunately, it’s working just as poorly for me too. For now, don’t update anything on the live webshop. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.co
István Ringhoffer <ringi.teszt@gmail.com>
Aug 27, 2026, 12:21 PM
New[Sun Soft Inc] Re: June Missing Transactions
##- Please type your reply above this line -## Your request (202530175) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 08:19 EDT Hello Chad, Thank you for the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 12:19 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
Hi @Support Team - Sun Soft Inc Thank you. It looks like everything is working well now, but I’ll also check with the team next week. Regarding the final settings (email sending, message cleanup), I’ll send another email sometime next week. Üdvöz
István Ringhoffer <ringi.teszt@gmail.com>
Aug 27, 2026, 12:05 PM
NewFwd: Api bank portal. -1
Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A:#100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work
David C <david@sunsoftny.com>
Aug 27, 2026, 11:59 AM
NewRe: [Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova
{subject=“StarNova Pay & Go Test Purchase”} Hi, Thank you for the clarification. If all merchants are currently active for Pay & Go testing, then the merchant in question, StarNova, claims to have already made a test purchase, but the purchase ha
Matt Swanson <matthew.swanson@booster.eco>
Aug 27, 2026, 11:36 AM
New[Sun Soft Inc] Re: Update Momentum Network Logo Across All Platforms
##- Please type your reply above this line -## Your request (202530218) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 06:05 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 10:05 AM
New[Sun Soft Inc] Re: Ticket: 3707742 – User: John Fong / Markus Fong – ID: 011.000.000.015 / 011.000.000.646 – Manual Token Transfer (Burn and Mint)
##- Please type your reply above this line -## Your request (202530159) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 05:59 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 10:00 AM
NewRe: Ticket Received: App Store Submission and Launch Timeline
Dear Team, Thank you for the update. We reviewed the latest APK and have attached our QA summary and detailed issue log. At this time, we cannot confirm that the APK is ready for store submission without clarification and resolution of the following pri
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 27, 2026, 8:57 AM
NewRe: Booster Companion Mobile App
Hello Team, We will share our feedback on the latest Booster Companion APK today. Hazel and I have been prioritizing the Merchant Platform due to its short deadline, but we will complete the requested testing and provide an update ASAP. Thank you for y
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 27, 2026, 8:25 AM
NewTwo new ways to work faster in IconScout
Generate 3D models from text, and bring our library into your AI Updates specially for you! ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
IconScout <mail@iconscout.com>
Aug 27, 2026, 8:01 AM
New[Sun Soft Inc] Re: Ticket: 1661698700 – User: ainetworkingplus – ID: 001.000.006.938 – Unable to access CRM via manage subscription report link.
##- Please type your reply above this line -## Your request (202530214) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 03:56 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 7:56 AM
New[Sun Soft Inc] Re: Ticket: 416832653 – User: evemahop – ID: 001.000.006.700 – Request to review two $250 transactions reported by upline for Supercharge package adjus...
##- Please type your reply above this line -## Your request (202530213) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 03:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 7:32 AM
New[Sun Soft Inc] Re: ICON – Admin Bonus Feature Not Working
##- Please type your reply above this line -## Your request (202530215) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 02:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 6:19 AM
New[Sun Soft Inc] Re: Request to Activate Pay & Go for Testing – StarNova
##- Please type your reply above this line -## Your request (202530220) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 02:14 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 6:15 AM
New[Sun Soft Inc] Re: Momentum Awards Voting Popup – End Today at 11:59 PM ET
##- Please type your reply above this line -## Your request (202530177) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 02:06 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 6:06 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access
##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 01:56 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 5:57 AM
New[Sun Soft Inc] Re: URGENT - Rev Share Reports Incorrect
##- Please type your reply above this line -## Your request (202530217) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 01:43 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 5:43 AM
New[Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission
##- Please type your reply above this line -## Your request (202530141) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 27, 2026, 01:22 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 5:22 AM
NewRe: [Sun Soft Inc] Re: URGENT - Rev Share Reports Incorrect
This report is pulling correctly now. Earlier, when I sent the email, that same report was showing huge amounts due so I'm not sure what changed but I'm glad it's working now. Thanks! On Wed, Aug 26, 2026 at 8:42 PM Support Team - Sunsoft Inc (Suppo
Chad Osborne <chad@callitclosed.com>
Aug 27, 2026, 1:47 AM
New[Sun Soft Inc] Re: URGENT - Rev Share Reports Incorrect
##- Please type your reply above this line -## Your request (202530217) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 20:42 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 27, 2026, 12:42 AM
NewRequest to Activate Pay & Go for Testing – StarNova
Hi Team, I would like to request that the following merchant account be unlocked and activated for testing: * Merchant: StarNova * Merchant ID: 001.000.006.332 * Owner: Neal Savino * Feature: Pay & Go Please activate Pay & Go on
Matt Swanson <matthew.swanson@booster.eco>
Aug 26, 2026, 10:29 PM
NewRe: [Sun Soft Inc] Re: June Missing Transactions
There is perhaps some confusion about a "duplicate" transaction. If a transaction is classified as an Agent Double Ender, there is only one CIC agent involved and there are two transaction fees generated, however it may come through to the Back Office
Chad Osborne <chad@callitclosed.com>
Aug 26, 2026, 10:03 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access
MAC Admin Platform – Complete Functional and Administrative Requirements Hi Team, After reviewing the current MAC Admin platform and the administrative structure used in NetSoft, we need to expand MAC Admin into the complete operational center for m
Momentum Network <support@momentumnetwork.net>
Aug 26, 2026, 10:00 PM
NewTicket: 1744801151 – User: JohnFong – ID: 011.000.000.015 - Refund and Cancellation Request ($150 CAD Joey Gift Card)
Hi Team, Please check the following request: Username: JohnFong Ticket number: 1744801151 ID: 011.000.000.015 Issue Description: The user purchased a Joey gift card for $150 CAD but is unable to claim or display the barcode due to an error during th
Jose Genovese <jose.genovese@booster.eco>
Aug 26, 2026, 9:55 PM
NewUpdate Momentum Network Logo Across All Platforms
Hello Team, I need you to update the Momentum Network logo across every platform and location where it currently appears. I am attaching the document containing the new and updated official logo. Please replace the existing logo with this new versio
Momentum Network <support@momentumnetwork.net>
Aug 26, 2026, 9:55 PM
NewRe: [Sun Soft Inc] Re: Ticket: 3707742 – User: John Fong / Markus Fong – ID: 011.000.000.015 / 011.000.000.646 – Manual Token Transfer (Burn and Mint)
Hi Team, Please check the following: Username: markusfong99 ID: 011.000.000.646 Ticket Number: 3707742 Issue Summary: Following the manual transfer of 198,795.1800 BTEC tokens from John Fong (ID: 011.000.000.015) to Markus Fong (ID: 011.000.006.646),
Jose Genovese <jose.genovese@booster.eco>
Aug 26, 2026, 9:48 PM
NewRe: Momentum Network
Hello, Thank you for the detailed update and for completing the requested changes. Attached to this email, you will find the following two documents: 1. Momentum Network Back Office Guide – explaining how the Momentum Network platform works.
Momentum Network <support@momentumnetwork.net>
Aug 26, 2026, 9:17 PM
NewURGENT - Rev Share Reports Incorrect
The Revenue Share and Pool Commission Report is completely wrong. For example, it shows I am owed over $80,000 in revenue share for July and other agents are showing very high amount also. Please correct as soon as possible. -- Chad J. Osborne - Pr
Chad Osborne <chad@callitclosed.com>
Aug 26, 2026, 9:03 PM
NewGearUp Momentum — Website Red
Hi Team, We are ready to move forward with the complete redesign of the official GearUp Momentum online store. Please use the following interactive prototype as the primary visual and functional reference for how the final website should look and feel:
Momentum Network <support@momentumnetwork.net>
Aug 26, 2026, 8:38 PM
NewICON – Admin Bonus Feature Not Working
Hi Team, The Admin Bonus feature is not working on ICON. After entering the bonus details and completing the verification, the platform displays a blank screen and the funds are not applied to the recipient’s account. Video: https://screenrec.com/shar
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 26, 2026, 8:19 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Just a gentle follow-up on our email from yesterday regarding Issue #25 and the latest Booster Companion APK. When you have a chance, could you please test the “Mine” avatar again on a physical Android device using the latest APK and sh
QAG <qag@sunsoftny.com>
Aug 26, 2026, 8:19 PM
NewRe: Booster Companion Mobile App
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Aug 25, 2026, at 09:24, QAG <qag@sunsoftny.com> wrote: Hello Hazel, Following up on our previ
QAG <qag@sunsoftny.com>
Aug 26, 2026, 8:18 PM
NewRe: Google and Apple Social Login (SSO) – Ready for Review
Hi, Thank you for the update and for completing the Google and Apple Social Login functionality. Please move forward with the Booster Eco implementation and proceed with the next steps for the staging environment. For Booster Companion, however, please
Matt Swanson <matthew.swanson@booster.eco>
Aug 26, 2026, 8:17 PM
NewRe: September 1st Launch – Completed Modules & Confirmation Required
Hello Matthew, The Support Team has already created and shared your own staging admin login credentials. Please find them again below: Staging URL: https://stgaffiliate.boosterpartner.ai/admin/adminlogin Username: MatthewS Password: 4%!8Z3c3wcN'
QAG <qag@sunsoftny.com>
Aug 26, 2026, 8:12 PM
NewRe: September 1st Launch – Completed Modules & Confirmation Required
Hello Matthew, The Support Team has already created and shared your own staging admin login credentials. Please find them again below: Staging URL: https://stgaffiliate.boosterpartner.ai/admin/adminlogin Username: MatthewS Password: 4%!8Z3c3wcN'
QAG <qag@sunsoftny.com>
Aug 26, 2026, 8:12 PM
NewRe: September 1st Launch – Completed Modules & Confirmation Required
Staging credentials: https://stgaffiliate.boosterpartner.ai/admin/adminlogin Username: MatthewS Password: 4%!8Z3c3wcN' QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, N
QAG <qag@sunsoftny.com>
Aug 26, 2026, 8:10 PM
NewTomorrow: How Growing Businesses Manage Projects at Scale
Last chance to register. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Aug 26, 2026, 7:16 PM
NewRe: September 1st Launch – Completed Modules & Confirmation Required
Please send staging credentials. Is it possible to have my own staging credentials that I can use so I do not have to ask all the time? Thx ________________________________ From: QAG <qag@sunsoftny.com> Sent: Tuesday, August 25, 2026 5:26 PM T
Matt Swanson <matthew.swanson@booster.eco>
Aug 26, 2026, 7:10 PM
NewTicket: 1661698700 – User: ainetworkingplus – ID: 001.000.006.938 – Unable to access CRM via manage subscription report link.
Hi Team, Please check the following issue: Username: ainetworkingplus Ticket Number: 1661698700 ID: 001.000.006.938 Issue Description: The user is unable to log in to or access the CRM after purchasing it. They specified that they are trying to acce
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 26, 2026, 6:42 PM
NewTicket: 416832653 – User: evemahop – ID: 001.000.006.700 – Request to review two $250 transactions reported by upline for Supercharge package adjustment.
Hi Team, Please check the following case: Username: evemahop ID: 001.000.006.700 Ticket Number: 416832653 Issue Summary: The user's upline (Yvonne Akwar / yakwar) reported a discrepancy regarding two $250 token purchases, one made on Tuesday, August
Jose Genovese <jose.genovese@booster.eco>
Aug 26, 2026, 6:16 PM
NewAW: [Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission
Dear all, thank you for t he clarification. Now I understand the situation. However, please accept the boni for t he order #3356 as an exception and creat respective submit me the commision invoice. Thank you very much. Reg Dietmar Von: S
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 26, 2026, 5:47 PM
New[Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission
##- Please type your reply above this line -## Your request (202530141) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 12:00 EDT Hello Dietmar, Thank you for
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 4:00 PM
NewRe: [Sun Soft Inc] Re: Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy
Hi team, Following our internal review, please see below for the required clarifications and display logic confirmation: 1. Career Points (CP) Breakdown & Verification: * Showing only the cumulative CP balance is insufficient to resolve the custom
Jose Genovese <jose.genovese@booster.eco>
Aug 26, 2026, 3:27 PM
NewThe future of finance: 4 key trends
Get the report. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
The Plaid Team <info@email.plaid.com>
Aug 26, 2026, 3:09 PM
New[Sun Soft Inc] Re: Momentum Awards Voting Popup – End Today at 11:59 PM ET
##- Please type your reply above this line -## Your request (202530177) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 10:23 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 2:23 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
##- Please type your reply above this line -## Your request (202530146) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 10:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 2:03 PM
NewBooster App & Booster Ignite App Design
Hi Team, I wanted to provide a few updates regarding the branding for the Booster Ignite app and the main Booster app. For the Booster Ignite app, the new branding should also be applied to the app icon. If you do not already have the updated app ic
Matt Swanson <matthew.swanson@booster.eco>
Aug 26, 2026, 1:54 PM
NewAW: [Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission .
Dear all, thank you for t he reply. I do not understand your explanantion. Mr IngoArndt was from begining salespartner and he got a commision before. Therefore it is unlogical, that he was salepartner and later on not. ? Please explain Best re
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 26, 2026, 1:02 PM
New[Sun Soft Inc] Re: June Missing Transactions
##- Please type your reply above this line -## Your request (202530175) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 08:56 EDT Hello Chad, This is a follow-up
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 12:56 PM
New[Sun Soft Inc] Re: STAGING - UPDATE
##- Please type your reply above this line -## Your request (202530166) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 07:56 EDT Hi, We have updated the followi
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 11:56 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
Hi @Support Team - Sun Soft Inc URL: Unless I copy the link, I don’t type “https” in front of it either, and users won’t do that either. If this can’t be corrected on the website, then “https://” should automatically be pre-filled in the form and user
István Ringhoffer <ringi.teszt@gmail.com>
Aug 26, 2026, 11:44 AM
NewFwd: Starline Migration Discovery & Commercial Estimation checklist
FYI Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A:#100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the
David C <david@sunsoftny.com>
Aug 26, 2026, 11:44 AM
New[Sun Soft Inc] Re: Back Office Documentation Required for Momentum and MAC AI
##- Please type your reply above this line -## Your request (202530173) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 07:22 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 11:22 AM
New[Sun Soft Inc] Re: Ethoca Alert – Help Locating Transaction in Payment Processor
##- Please type your reply above this line -## Your request (202530176) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 06:22 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 10:23 AM
New[Sun Soft Inc] Re: Sponsor Change Request – Julio Rafael Rodriguez (ID 434931)
##- Please type your reply above this line -## Your request (202530174) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 05:40 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 9:40 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access
##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 05:40 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 9:40 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket #291610976 – Username: giftneitende- ID: 001.000.006.731 - Request: Missing Airdrop for Sponsor & Upline from Downlin...
##- Please type your reply above this line -## Your request (202530171) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 05:38 EDT Hi, We have successfully comple
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 9:38 AM
New[Sun Soft Inc] Re: Ticket# 2049261462 (Duplicate linked: 1570598322) Username: bihwincel - ID: 001.000.004.309 [Personal Shopping Purchase Receipt Review] Luvme Hair ...
##- Please type your reply above this line -## Your request (202530167) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 05:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 9:36 AM
NewRe: [Sun Soft Inc] Re: STAGING - UPDATE
Hi @Support Team - Sun Soft Inc For me, all the subjects are now coming through in Hungarian. And the first automated email has no content either: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <suppor
István Ringhoffer <ringi.teszt@gmail.com>
Aug 26, 2026, 8:49 AM
New[Sun Soft Inc] Re: Urgent: Incorrect Logic in Rank Downgrade Notifications
##- Please type your reply above this line -## Your request (202530162) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 03:57 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 7:57 AM
New[Sun Soft Inc] Re: URGENT: Incorrect Fast Start Countdown for New Member Registered Under GodsLove | ID: 001.000.001.085
##- Please type your reply above this line -## Your request (202530178) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 03:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 7:41 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: Aiko01 2. Email: aizisentian44@gmail.com 3. New Rank: King Penguine 4. Date:
GNG Community <noreply@gng.community>
Aug 26, 2026, 7:32 AM
New[Sun Soft Inc] Re: Ticket# 291499523 - username: lillytcorner - ID: 001.000.003.232 Staking Failure: AA23 Reverted / OOG Error on Web3 Dashboard — User Lilian
##- Please type your reply above this line -## Your request (202530169) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 03:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 7:07 AM
New[Sun Soft Inc] Re: Ticket#2013710032 - username: chiijoykuh8 - ID: 001.000.006.455 - Technical Investigation Request: Missing Airdrop Wallet & Uncredited July Airdrop
##- Please type your reply above this line -## Your request (202530168) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 02:40 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 6:40 AM
NewURGENT: Incorrect Fast Start Countdown for New Member Registered Under GodsLove | ID: 001.000.001.085
Hi team, Please urgently review the Fast Start countdown displayed for a new member registered today under the following affiliate: Reporting affiliate: Esther Gonga Username: GodsLove Member ID: 001.000.001.085 Esther assisted one of her new members
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 26, 2026, 6:39 AM
New[Sun Soft Inc] Re: June Missing Transactions
##- Please type your reply above this line -## Your request (202530175) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 02:33 EDT Hi, Thank you for providing the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 6:33 AM
New[Sun Soft Inc] Re: AmyCheung
##- Please type your reply above this line -## Your request (202530172) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 02:22 EDT Hi, We reviewed the account and
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 6:22 AM
New[Sun Soft Inc] Re: Ticket: 853838049 – User: vtonawola – ID: 001.000.006.366 – Pending BNB Withdrawal
##- Please type your reply above this line -## Your request (202530170) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 26, 2026, 02:05 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 26, 2026, 6:06 AM
NewMomentum Awards Voting Popup – End Today at 11:59 PM ET
Hi Team, Please make sure the Momentum Awards voting popup is automatically disabled today, August 26, 2026, at 11:59 PM ET. At that time, the voting popup should stop appearing in all Partners’ Back Offices, and no additional votes should be submit
Momentum Network <support@momentumnetwork.net>
Aug 26, 2026, 5:43 AM
NewEthoca Alert – Help Locating Transaction in Payment Processor
Hi Team, We received a new Ethoca Fraud Alert, and I need your help locating the corresponding transaction in our payment processor, as I have not been able to identify it. Please search using the following transaction details: * Amount: $99.
Momentum Network <support@momentumnetwork.net>
Aug 26, 2026, 5:19 AM
NewJune Missing Transactions
Please see attached report from June. Once resolved, please provide a detailed explanation of why they were not included in the Skyslope report. Thank you, -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W
Chad Osborne <chad@callitclosed.com>
Aug 26, 2026, 1:16 AM
NewSponsor Change Request – Julio Rafael Rodriguez (ID 434931)
Hello Team, Please update the sponsor for the following client: Client: Julio Rafael Rodriguez Client ID: 434931 Julio must be assigned as a direct client referral of: Sponsor: Yaime Niebla Hernandez Client ID: 766126 Please confirm once
Momentum Network <support@momentumnetwork.net>
Aug 26, 2026, 12:38 AM
NewRe: [Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements
Hi, Thank you for your detailed response. Attached is the Momentum Network + MAC Website Completion Package. This document provides the requested bilingual content, implementation instructions, screenshots, placement specifications, public-document
Momentum Network <support@momentumnetwork.net>
Aug 26, 2026, 12:24 AM
NewRe: Momentum Network
Re: Momentum AI Updates Hello, Thank you for the detailed update. I have already requested the complete Back Office documentation for both Momentum Network and MAC from our development team. As soon as I receive it, I will forward it to you so the f
Momentum Network <support@momentumnetwork.net>
Aug 25, 2026, 11:57 PM
NewBack Office Documentation Required for Momentum and MAC AI
Hi Team, To complete the AI assistants for both the Momentum Network Back Office and MAC, we need comprehensive written documentation explaining how each platform works. Please create documentation covering every section, feature, button, and workfl
Momentum Network <support@momentumnetwork.net>
Aug 25, 2026, 11:56 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access
Clarification Regarding MAC Admin Platform Reference Hi Team, No reference image was included or intended with our request. Please use the structure and functionality of the existing Client and Partner tabs in the Netsoft Admin platform as your refe
Momentum Network <support@momentumnetwork.net>
Aug 25, 2026, 10:40 PM
NewBuild for the agentic Internet - the Connect 2026 lineup and agenda are live
The people building the agentic Internet are coming to San Francisco - speakers and 100+ sessions now live. Oct 19–21. Cloudflare Connect · San Francisco Come build what’s next with us We’re bringing our customer community together in San Francis
Cloudflare <em@em1.cloudflare.com>
Aug 25, 2026, 10:24 PM
NewMomentum Network
Hello Raul, Thank you for the detailed feedback — it was specific enough that we could act on all of it quickly. Four of the five items are complete and live on both platforms. Here's where each one stands. 1. Synthia's name — Done The assistant
QAG <qag@sunsoftny.com>
Aug 25, 2026, 9:28 PM
NewSeptember 1st Launch – Completed Modules & Confirmation Required
Hello Matthew, We are pleased to inform you that we have completed the September Super Charge module. Please find the report attached for your review. In addition, the following items planned for the September 1st launch have been completed from our
QAG <qag@sunsoftny.com>
Aug 25, 2026, 9:27 PM
NewSeptember 1st Launch – Completed Modules & Confirmation Required
Hello Matthew, We are pleased to inform you that we have completed the September Super Charge module. Please find the report attached for your review. In addition, the following items planned for the September 1st launch have been completed from our
QAG <qag@sunsoftny.com>
Aug 25, 2026, 9:26 PM
NewSeptember 1st Launch – Completed Modules & Confirmation Required
Hello Matthew, We are pleased to inform you that we have completed the September Super Charge module. Please find the report attached for your review. In addition, the following items planned for the September 1st launch have been completed from our
QAG <qag@sunsoftny.com>
Aug 25, 2026, 9:25 PM
NewSeptember 1st Launch – Completed Modules & Confirmation Required
Hello Matthew, We are pleased to inform you that we have completed the September Super Charge module. Please find the report attached for your review. In addition, the following items planned for the September 1st launch have been completed from our
QAG <qag@sunsoftny.com>
Aug 25, 2026, 9:24 PM
NewAmyCheung
Hi team! Can you please set this account to the 2nd of each month for her monthly charge? Starting for September. Thank you! Information About Brokers Services Consumer Protection Notice Ashley Sotomayor REALTOR® | Admin O: 833.242.7007
Ashley Sotomayor <ashley@callitclosed.com>
Aug 25, 2026, 6:43 PM
NewRe: [Sun Soft Inc] Re: Ticket #291610976 – Username: giftneitende- ID: 001.000.006.731 - Request: Missing Airdrop for Sponsor & Upline from Downline Purchase
Hi Team, Thank you for the detailed update. Please proceed with the following adjustments for the 5 transactions ($1,000 Investment Packs each) made by Mayer Bamah Ngum (User ID: 001.000.007.045): 1. Airdrop Tokens: Reassign the corresponding aird
Jose Genovese <jose.genovese@booster.eco>
Aug 25, 2026, 6:35 PM
NewTicket: 853838049 – User: vtonawola – ID: 001.000.006.366 – Pending BNB Withdrawal
Hi Team, Please check the following case: Username: vtonawola ID: 001.000.006.366 Ticket Number: 853838049 Issue Summary: The user reports that a withdrawal request of $2,500 USD to their BNB wallet submitted on August 21, 2026, has not yet been rece
Jose Genovese <jose.genovese@booster.eco>
Aug 25, 2026, 6:18 PM
NewTicket# 291499523 - username: lillytcorner - ID: 001.000.003.232 Staking Failure: AA23 Reverted / OOG Error on Web3 Dashboard — User Lilian
Hi Team, A user is encountering a technical error while attempting to stake coins using FCM on the Web3 platform (web3.boosterapp.ai). User Details & Error Log: * User Name: Lilian * Platform/URL: web3.boosterapp.ai * Error Code: Details:
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 25, 2026, 6:01 PM
NewYour SuperGrok upgrade just got easier
20% off SuperGrok for your first 3 months ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Grok <updates@email.grok.com>
Aug 25, 2026, 5:46 PM
NewTicket#2013710032 - username: chiijoykuh8 - ID: 001.000.006.455 - Technical Investigation Request: Missing Airdrop Wallet & Uncredited July Airdrop
Hi Team, Please assist us with the following two user requests so they can proceed with staking before the deadline: Issue 1: Missing Airdrop Wallet Address * Request: User is unable to trace the wallet containing their allocated airdrop tokens.
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 25, 2026, 4:38 PM
NewTicket# 2049261462 (Duplicate linked: 1570598322) Username: bihwincel - ID: 001.000.004.309 [Personal Shopping Purchase Receipt Review] Luvme Hair Order Verification
Hello team, Please find below the updated information and purchase receipt provided by the user regarding their Personal Shopping inquiry. Transaction Details: * Merchant / Store: Luvme Hair * Total Cost / Amount: $332.71 USD * Proof At
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 25, 2026, 4:23 PM
New[Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms
##- Please type your reply above this line -## Your request (202530123) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 11:42 EDT Hi, We have completed the reque
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 3:42 PM
New[Sun Soft Inc] Re: Urgent Issue - Shop does not work
##- Please type your reply above this line -## Your request (202530165) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 11:28 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 3:28 PM
New[Sun Soft Inc] Re: Content-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements
##- Please type your reply above this line -## Your request (202530156) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 10:20 EDT Hi, Thanks for the detailed gui
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 2:20 PM
NewRe: Companion Review – Zoom Call on Monday, August 24
Hello Hazel, Thank you for your email. At this point, we don't believe a call is necessary, as the items raised during the recent testing have been addressed, and we have also shared screen recordings from our testing on physical devices for referen
QAG <qag@sunsoftny.com>
Aug 25, 2026, 2:16 PM
NewRe: Companion Review – Zoom Call on Monday, August 24
Hi, Are we having the call, or postponing and waiting for Matthew ? Best, Hazel ________________________________ De: Matt Swanson <matthew.swanson@booster.eco> Enviado: Monday, 24 August 2026 08:22:28 Para: QAG <qag@sunsoftny.com> Cc: David C
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 25, 2026, 2:04 PM
New[Sun Soft Inc] Re: STAGING - UPDATE
##- Please type your reply above this line -## Your request (202530166) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 09:49 EDT HI, We have updated the English
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 1:49 PM
New[Sun Soft Inc] Re: Add Sponsors in CC to Declined Customer Notifications
##- Please type your reply above this line -## Your request (202530158) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 09:46 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 1:46 PM
NewRe: Google and Apple Social Login (SSO) – Ready for Review
Hello Matthew, Thank you for sharing the example. As requested, we have updated the social login design so that the Google and Apple login options use the white treatment, while the Continue button uses the contrasting color. These changes have been
QAG <qag@sunsoftny.com>
Aug 25, 2026, 1:32 PM
NewRe: Google and Apple Social Login (SSO) – Ready for Review
Hello Matthew, Thank you for sharing the example. As requested, we have updated the social login design so that the Google and Apple login options use the white treatment, while the Continue button uses the contrasting color. These changes have been
QAG <qag@sunsoftny.com>
Aug 25, 2026, 1:32 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Following up on our previous email regarding Issue #25, we have tested the “Mine” avatar on a physical Android device, and it is working correctly. We are not seeing the black background/black circle issue reported during your testing.
QAG <qag@sunsoftny.com>
Aug 25, 2026, 1:24 PM
NewRe: Booster Companion Mobile App
Hello hazel, QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Aug 24, 2026, at 15:56, QAG <qag@sunsoftny.com> wrote: Hello Hazel, Tha
QAG <qag@sunsoftny.com>
Aug 25, 2026, 1:17 PM
NewRe: Booster Companion Mobile App
Hello hazel, Here is the feedback. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Aug 24, 2026, at 15:56, QAG <qag@sunsoftny.com> wrote:
QAG <qag@sunsoftny.com>
Aug 25, 2026, 1:16 PM
New[Sun Soft Inc] Re: Ticket: 2129444126 – User: Aibooster – ID: 061.000.000.098 – Feature request for a refunded eGift card tab
##- Please type your reply above this line -## Your request (202530160) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 08:07 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 12:07 PM
New[Sun Soft Inc] Re: Ticket#1263449320 - username: mikeparkhurst66 - ID:011.000.000.644 — [UI / DISPLAY BUG] "MY TOTAL BTEC VALUE" Showing $0.00 Despite Positive Token...
##- Please type your reply above this line -## Your request (202530149) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 08:06 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 12:06 PM
NewSTAGING - UPDATE
Hi @Support Team - Sun Soft Inc The following items would need to be updated on the staging server: - Wordpress - Woocommerce - Cusrev plugin CusRev has fixed the bug with the subject field, but they say an update is required for the fix. Let’s t
István Ringhoffer <ringi.teszt@gmail.com>
Aug 25, 2026, 11:43 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license gene...
##- Please type your reply above this line -## Your request (202530161) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 07:20 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 11:20 AM
NewUrgent Issue - Shop does not work
Dear Support, Dear David, dear Abigal, I received in stripe the info, that an order is paid. But in BO nothing is shown. What is now happen? It seems the shop at all does not work anymore? Please double check immeditialy Reg Dietmar
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 25, 2026, 11:13 AM
New[Sun Soft Inc] Re: Ticket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy
##- Please type your reply above this line -## Your request (202530154) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:48 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 9:48 AM
New[Sun Soft Inc] Re: Ticket#259092294 - username: NealSalvino - ID: 001.000.000.712 — [WALLET MIGRATION & RE-STAKING ISSUE] Missing Email Verification & Unreleased Stak...
##- Please type your reply above this line -## Your request (202530152) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 9:36 AM
New[Sun Soft Inc] Re: Ticket: 1737498115 – User: touparole – ID: 001.000.007.051 – BTEC Staking Error
##- Please type your reply above this line -## Your request (202530153) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:35 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 9:35 AM
New[Sun Soft Inc] Re: RE: Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC S...
##- Please type your reply above this line -## Your request (202530151) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 9:35 AM
New[Sun Soft Inc] Re: Mark Commission as Paid – Miguel Angel Henriquez Padilla (ID 953132)
##- Please type your reply above this line -## Your request (202530157) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 05:33 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 9:33 AM
New[Sun Soft Inc] Re: Pablo Santana (ID 200456) Missing From This Week’s Payroll
##- Please type your reply above this line -## Your request (202530155) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 03:19 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 7:19 AM
New[Sun Soft Inc] Re: Ticket# 376104201 - Username: artbooster - ID: 031.000.000.001 : [PROFILE UPDATE] Manual Country Change & US Tax Flag Removal — User: artbooster
##- Please type your reply above this line -## Your request (202530150) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 03:05 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 7:05 AM
New[Sun Soft Inc] Re: Ticket: 3707742 – User: John Fong / Markus Fong – ID: 011.000.000.015 / 011.000.000.646 – Manual Token Transfer (Burn and Mint)
##- Please type your reply above this line -## Your request (202530159) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 03:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 7:03 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Request for MAC Admin Platform Access
##- Please type your reply above this line -## Your request (202530164) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 02:45 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 6:45 AM
New[Sun Soft Inc] Re: Request to Remove Payment Card – Elisa Santos Arguellez (ID 590293)
##- Please type your reply above this line -## Your request (202530163) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 25, 2026, 02:44 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 25, 2026, 6:44 AM
NewFW: Google and Apple Social Login (SSO) – Ready for Review
Dear Anna, FYI Thank You Cheerfully Yours, QAG Team 100 Church street, 8th Floor, Manhattan, New York NY 10007 -------- Original message -------- From: Matt Swanson <matthew.swanson@booster.eco> To: QAG <qag@sunsoftny.com> Cc: D
QAG <qag@sunsoftny.com>
Aug 25, 2026, 6:41 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: anodatti 2. Email: harumianoda@gmail.com 3. New Rank: Royal Penguine 4. Date
GNG Community <noreply@gng.community>
Aug 25, 2026, 3:08 AM
NewRe: [Sun Soft Inc] Re: Request for MAC Admin Platform Access
MAC Admin – Member Management and PDF Publishing Requirements Hi Team, Please update the MAC Admin platform using the attached screenshot as a reference for the current system. The required changes are: 1. Member Directory * Create s
Momentum Network <support@momentumnetwork.net>
Aug 25, 2026, 1:23 AM
NewRe: Momentum Network and MAC AI Agent Review
Additional Updates Required for AI Agent Approval Hello QAG Team, Thank you for completing the requested changes. We reviewed the AI Agent again, and several additional updates are required before we can approve the live deployment. First, the AI
Momentum Network <support@momentumnetwork.net>
Aug 25, 2026, 1:14 AM
NewRequest to Remove Payment Card – Elisa Santos Arguellez (ID 590293)
Hello Team, Please remove the payment card ending in 8169 from the profile of the following member: Name: Elisa Santos Arguellez Member ID: 590293 Please confirm once the card has been successfully removed from her account. Best regards, M
Momentum Network <support@momentumnetwork.net>
Aug 25, 2026, 12:57 AM
NewUrgent: Incorrect Logic in Rank Downgrade Notifications
Hello Team, I need you to review and correct the logic used for the Rank Downgrade Notifications. The notifications are now being sent at the correct time, 11:59 p.m. ET; however, several issues remain: 1. Duplicate notifications: Many partners a
Momentum Network <support@momentumnetwork.net>
Aug 24, 2026, 11:36 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Boos...
Hi Team, Below is the response and clarification provided by ShieldApps regarding the licensing behavior and device-specific queries: * License Auto-Renewal Process: Creating a new key every 30 days is unnecessary. When a license is generated with
Jose Genovese <jose.genovese@booster.eco>
Aug 24, 2026, 10:25 PM
NewGPT-5.6 Sol is 50% off on Cloudflare AI Gateway for the next month
The promotion runs through September 18, 2026. No promo code needed. Use the model through AI Gateway unified billing today. AI Gateway · Offer ends September 18 Use GPT-5.6 Sol at 50% off GPT-5.6 Sol is available through AI Gateway, and for the
Cloudflare <em@em1.cloudflare.com>
Aug 24, 2026, 10:23 PM
NewTicket: 2129444126 – User: Aibooster – ID: 061.000.000.098 – Feature request for a refunded eGift card tab
Hi Team, Please check the following case: Username: Aibooster ID: 061.000.000.098 Ticket Number: 2129444126 Issue Summary: The user is providing user experience feedback regarding the gift card management section in both web and mobile app versions.
Jose Genovese <jose.genovese@booster.eco>
Aug 24, 2026, 10:17 PM
NewTicket: 3707742 – User: John Fong / Markus Fong – ID: 011.000.000.015 / 011.000.000.646 – Manual Token Transfer (Burn and Mint)
Hi Team, Please check the following case: Username: JohnFong (ID: 011.000.000.015) Target Account: markusfong99 (Markus Fong - ID: 011.000.000.646 / markus.fong99@gmail.com) Ticket Number: 3707742 Issue Summary: Requesting a manual backend token tran
Jose Genovese <jose.genovese@booster.eco>
Aug 24, 2026, 10:14 PM
NewAdd Sponsors in CC to Declined Customer Notifications
Hello Team, I need an update to the automated email notifications sent to customers when their membership payment is declined. For every declined customer notification, please add the appropriate sponsor’s email address in CC according to the follow
Momentum Network <support@momentumnetwork.net>
Aug 24, 2026, 9:50 PM
NewMark Commission as Paid – Miguel Angel Henriquez Padilla (ID 953132)
Hello Team, Member Miguel Angel Henriquez Padilla, ID 953132, had a pending $50 commission in his wallet that had not yet been withdrawn. I have already issued the payment manually. Please update the system and mark this commission as paid to preven
Momentum Network <support@momentumnetwork.net>
Aug 24, 2026, 9:43 PM
NewContent-Only Website Update — Momentum Affiliate Program and Processor Underwriting Requirements
Team, I need you to update the content of the website currently in staging. The website is not live, and no changes may be published without our final written authorization. This is strictly a content and compliance update—not a redesign. The visual
Momentum Network <support@momentumnetwork.net>
Aug 24, 2026, 9:36 PM
NewRe: [Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms
Hi team, Thanks for the quick turnaround and the detailed responses - really helpful. I'll retest the fixes you've listed (#34, #35, #36, #37, #40, #41, #42, #43) against the live app/web and let you know if anything doesn't hold up. Same for the by-de
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 24, 2026, 7:58 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email and for sharing the detailed testing results. Regarding Issue #20 – Voice Chat, we can see from your testing that the voice response is still not working in the emulator. We have tested the same latest build
QAG <qag@sunsoftny.com>
Aug 24, 2026, 7:56 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email and for sharing the detailed testing results. Regarding Issue #20 – Voice Chat, we can see from your testing that the voice response is still not working in the emulator. We have tested the same latest build
QAG <qag@sunsoftny.com>
Aug 24, 2026, 7:56 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email and for sharing the detailed testing results. Regarding Issue #20 – Voice Chat, we can see from your testing that the voice response is still not working in the emulator. We have tested the same latest build
QAG <qag@sunsoftny.com>
Aug 24, 2026, 7:55 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email and for sharing the detailed testing results. Regarding Issue #20 – Voice Chat, we can see from your testing that the voice response is still not working in the emulator. We have tested the same latest build
QAG <qag@sunsoftny.com>
Aug 24, 2026, 7:53 PM
NewRe: Booster Companion Mobile App
Hi team, Thanks for the updated build. We focused this round specifically on Voice Chat (Issue #20) as requested. Attached is the report, plus two screen recordings. Good progress: - Connection stability is fixed - two separate calls stayed in 'Con
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 24, 2026, 7:37 PM
NewPablo Santana (ID 200456) Missing From This Week’s Payroll
Hello Team, Partner Pablo Santana (ID 200456) currently has $50 in unpaid commissions available in his wallet; however, the amount is not appearing in this week’s payroll. Please review and correct this issue so that the $50 commission is included i
Momentum Network <support@momentumnetwork.net>
Aug 24, 2026, 7:22 PM
NewTicket: 2118540887 – User: queenazinwi – ID: 001.000.003.121 – Marketing Campaign Data Discrepancy
Hi Team, Please check the following case: Username: queenazinwi ID: 001.000.003.121 Ticket Number: 2118540887 Issue Summary: User reports that her Marketing Campaign and back office data remain outdated and inaccurate despite previous confirmation.
Jose Genovese <jose.genovese@booster.eco>
Aug 24, 2026, 6:35 PM
NewTicket: 1737498115 – User: touparole – ID: 001.000.007.051 – BTEC Staking Error
Hi Team, Please check the following case: Username: touparole ID: 001.000.007.051 Ticket Number: 1737498115 Issue Summary: The user is encountering a persistent error message when attempting to stake BTEC COINS. Requested Action: Please review the a
Jose Genovese <jose.genovese@booster.eco>
Aug 24, 2026, 6:01 PM
NewTicket#259092294 - username: NealSalvino - ID: 001.000.000.712 — [WALLET MIGRATION & RE-STAKING ISSUE] Missing Email Verification & Unreleased Staked Tokens
Hello team, could you please review and correct the wallet migration status for this account? User Details: * User Name: NealSalvino * Issue Description: * The user initiated a wallet address update/reset for BTEC, but reported that
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 24, 2026, 5:33 PM
NewRE: Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC Staking
Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC Staking Hi team, Regarding the ticket mentioned above, the user has sent a screen recording showing the er
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 24, 2026, 5:18 PM
NewTicket# 376104201 - Username: artbooster - ID: 031.000.000.001 : [PROFILE UPDATE] Manual Country Change & US Tax Flag Removal — User: artbooster
Hi team! Can you help me with this case, please? Issue Details: * User Name: artbooster * Issue: User is being prompted to complete US tax forms during KYC. * Tax Jurisdiction: Paraguay (Non-US Citizen / Non-US Resident). * Block
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 24, 2026, 5:13 PM
NewRe: Google and Apple Social Login (SSO) – Ready for Review
Hi, Thank you for the update. I’ve attached an example showing the colors I was referring to for the Apple and Google login options. The goal is for both login options to use the white treatment, while the Continue button uses the contrasting color to c
Matt Swanson <matthew.swanson@booster.eco>
Aug 24, 2026, 4:35 PM
NewBooster Request: U.S. and Canadian Institution Coverage
Hello Plaid Support Team, Our client, Booster, is preparing for an upcoming launch in both the United States and Canada and would like to confirm the institution coverage available through our current Plaid integration. Could you please provide the
QAG <qag@sunsoftny.com>
Aug 24, 2026, 4:34 PM
NewFwd: Plaid Institution Coverage – U.S. & Canada
Hello Plaid Support Team, Our client, Booster, is preparing for an upcoming launch in both the United States and Canada and would like to confirm the institution coverage available through our current Plaid integration. Could you please provide the
QAG <qag@sunsoftny.com>
Aug 24, 2026, 4:34 PM
NewTicket#1263449320 - username: mikeparkhurst66 - ID:011.000.000.644 — [UI / DISPLAY BUG] "MY TOTAL BTEC VALUE" Showing $0.00 Despite Positive Token Balance
Hello team, could you please look into a dashboard display/calculation bug for user Mike? User Details: * Name: Mike * Displayed BTEC Balance: 21,739.13 BTEC * Displayed BTEC Price: 0.0167 Issue Description: The user's BTEC section di
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 24, 2026, 4:28 PM
NewFwd: Plaid Institution Coverage – U.S. & Canada
Hello Team, QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Pl
QAG <qag@sunsoftny.com>
Aug 24, 2026, 4:19 PM
NewFwd: Plaid Institution Coverage – U.S. & Canada
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Plaid Institution
QAG <qag@sunsoftny.com>
Aug 24, 2026, 4:19 PM
NewPlaid Institution Coverage – U.S. & Canada
Hi Team, I wanted to confirm the institution coverage we will have through Plaid for our upcoming launch. Since the launch will be available in both the U.S. and Canada, can you please confirm whether Canadian financial institutions are included in our
Matt Swanson <matthew.swanson@booster.eco>
Aug 24, 2026, 4:17 PM
New[Sun Soft Inc] Re: Ticket #1326930907 - Username: shoginja - ID: 001.000.001.627 [FEATURE REQUEST / ENHANCEMENT] Update Community App Section Referral Link & QR Code...
##- Please type your reply above this line -## Your request (202530147) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 11:40 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 24, 2026, 3:40 PM
New[Sun Soft Inc] Re: Customer Connect / Partner Connect Testing: Findings from Aug 18–19 (Action Needed on Several Items)
##- Please type your reply above this line -## Your request (202530112) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 11:29 EDT Hi, We have implemented the req
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 24, 2026, 3:29 PM
NewTicket #1326930907 - Username: shoginja - ID: 001.000.001.627 [FEATURE REQUEST / ENHANCEMENT] Update Community App Section Referral Link & QR Code Destination
Hi Team, This ticket is just a user suggestion. Priority: Low / Non-Urgent User Information: * Username: shonjinja * Name: John Feature Request Summary:An affiliate user has submitted a usability enhancement request regarding the Commu
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 24, 2026, 3:24 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
##- Please type your reply above this line -## Your request (202530146) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 11:17 EDT Hi, The URL under the messages
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 24, 2026, 3:17 PM
New[Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms
##- Please type your reply above this line -## Your request (202530123) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 10:54 EDT Hi, We have implemented the req
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 24, 2026, 2:54 PM
NewRe: Booster Companion Mobile App
Hello Team, Thank you for the detailed testing report and feedback. We have worked on the reported Voice Chat issue and have updated the build. Kindly download and test the latest build using the link below: Booster Companion APK: https://www.se
QAG <qag@sunsoftny.com>
Aug 24, 2026, 2:15 PM
NewRe: Booster Companion Mobile App
Hello Team, Thank you for the detailed testing report and feedback. We have worked on the reported Voice Chat issue and have updated the build. Kindly download and test the latest build using the link below: Booster Companion APK: https://www.se
QAG <qag@sunsoftny.com>
Aug 24, 2026, 2:14 PM
NewRe: Google and Apple Social Login (SSO) – Ready for Review
Hello Matthew, Thank you for your email and feedback. Regarding the visual treatment of the Apple and Google login options, could you please share a screenshot of the specific screen you are referring to? If you are referring to the Google/Gmail aut
QAG <qag@sunsoftny.com>
Aug 24, 2026, 2:01 PM
NewRe: Google and Apple Social Login (SSO) – Ready for Review
Hello Matthew, Thank you for your email and feedback. Regarding the visual treatment of the Apple and Google login options, could you please share a screenshot of the specific screen you are referring to? If you are referring to the Google/Gmail aut
QAG <qag@sunsoftny.com>
Aug 24, 2026, 2:00 PM
NewRe: Companion Review – Zoom Call on Monday, August 24
Thank you for the update. Unfortunately, I won’t be able to make the rescheduled meeting tomorrow, as I will be traveling back to the U.S. I apologize for any inconvenience and appreciate your understanding. Please keep me posted on the next available t
Matt Swanson <matthew.swanson@booster.eco>
Aug 24, 2026, 1:36 PM
NewRe: Google and Apple Social Login (SSO) – Ready for Review
File To APK: https://www.sendgb.com/EqS7Oh2a0yj On Aug 24, 2026, at 07:32, Matt Swanson <matthew.swanson@booster.eco> wrote: Hi Everyone, Thank you for the update. We’ve reviewed the current social login implementation and have a few item
QAG <qag@sunsoftny.com>
Aug 24, 2026, 1:36 PM
NewRe: Google and Apple Social Login (SSO) – Ready for Review
Hi Everyone, Thank you for the update. We’ve reviewed the current social login implementation and have a few items we’d like to clarify and adjust. First, regarding the visual treatment of the Apple and Google login options, we would prefer that both lo
Matt Swanson <matthew.swanson@booster.eco>
Aug 24, 2026, 12:08 PM
New[Sun Soft Inc] Re: Back Office Feature Update – eWallet Financial Overview
##- Please type your reply above this line -## Your request (202530119) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 07:41 EDT Hi, We have successfully implem
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 24, 2026, 11:41 AM
NewRe: Companion Review – Zoom Call on Monday, August 24
Hello Matthew, We hope you are doing well. This is to inform you that we need to reschedule today’s Zoom meeting regarding the Booster Companion to tomorrow, Tuesday, August 25, at the same time, 4:00 PM European time (10:00 AM ET). We apologize
QAG <qag@sunsoftny.com>
Aug 24, 2026, 11:40 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
Hi @Support Team - Sun Soft Inc The URL under the messages is incorrect; it adds something in front of it: As I recall, we’ve already sent a German translation as well, but in many places the text doesn’t appear here: Mobile Let’s not fo
István Ringhoffer <ringi.teszt@gmail.com>
Aug 24, 2026, 11:05 AM
New[Sun Soft Inc] Re: AW: ISSUE- Worng report
##- Please type your reply above this line -## Your request (202530143) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 05:57 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 24, 2026, 9:57 AM
New[Sun Soft Inc] Re: URGENT: Pending Token Purchases & $5,000 Bank Debit – kezymalia@gmail.com
##- Please type your reply above this line -## Your request (202530139) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 05:43 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 24, 2026, 9:43 AM
NewFW: [Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET
Hi David, This is all great, if it goes well, but please don’t put as in the position where our members could face unannounced downtimes, because this is very harmful to an already delicate business model. First of all, give us some more time to annou
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 24, 2026, 8:03 AM
New[Sun Soft Inc] Re: Email Notification Issue – Partner Ashley Valdez (ID 314218)
##- Please type your reply above this line -## Your request (202530126) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:45 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 24, 2026, 7:45 AM
New[Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET
##- Please type your reply above this line -## Your request (202530140) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:37 EDT Hi, The maintenance was origina
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 24, 2026, 7:37 AM
NewAW: ISSUE- Worng report
Hi Abigal, Hi David, please explain me, what is saying me this report. Best regards Dietmar Von: dietmar@wenuraswitzerland.com [mailto:dietmar@wenuraswitzerland.com] Gesendet: Sonntag, 23. August 2026 22:32 An: 'Abigail' <abigail@sunsoftny
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 24, 2026, 7:32 AM
New[Sun Soft Inc] Re: test order question
##- Please type your reply above this line -## Your request (202530128) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:31 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 24, 2026, 7:31 AM
New[Sun Soft Inc] Re: Fwd: ISSUE- Worng calculation of comission
##- Please type your reply above this line -## Your request (202530141) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:31 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 24, 2026, 7:31 AM
New[Sun Soft Inc] Re: Top Producers Ranking Logic Error
##- Please type your reply above this line -## Your request (202530127) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 03:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 24, 2026, 7:16 AM
NewRe: [Sun Soft Inc] Re: test order question
Ok, thank you! Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 21., P, 11:42): ##- Please type your reply above this line -## Your request (202530128) ha
István Ringhoffer <ringi.teszt@gmail.com>
Aug 24, 2026, 7:13 AM
NewRE: [Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET
Hi, Why are you speaking in past terms?? 11:00 PM ET on August 24 is 05:00 AM CET on August 25, so it was supposed to happen tomorrow morning!!! Did you write the date wrong in your initial communication or did you get it wrong in this response? T
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 24, 2026, 6:56 AM
New[Sun Soft Inc] Re: URGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET
##- Please type your reply above this line -## Your request (202530140) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 24, 2026, 02:26 EDT Hi, The scheduled maintenance a
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 24, 2026, 6:26 AM
NewFwd: ISSUE- Worng calculation of comission
Dear Support, Do the needful. p.s, attention Dietmar please all technical related issues to support@sunsoftny.com for swiftly resolution Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarde
David C <david@sunsoftny.com>
Aug 23, 2026, 9:53 PM
NewISSUE- Worng calculation of comission
Dear Abigal, Dear David, I got a new complaint about not pay of commision. So I was investigating now for t wo hours. Please check the order 3356 of lucathomas Shown in bo 21.05. In Stripe 23.05. But it seems, that there was no commission paid
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 23, 2026, 8:31 PM
NewURGENT - RE: Scheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET
Hi, Does this affect the availability of our landingpage https://myconunity.com/, incl. all reflinks or just the BO at https://bpp.myconunity.com/user? Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 23, 2026, 7:25 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: sizuko1120 2. Email: Chagu.mama1120@gmail.com 3. New Rank: Royal Penguine 4.
GNG Community <noreply@gng.community>
Aug 22, 2026, 4:31 PM
NewRe: URGENT: Pending Token Purchases & $5,000 Bank Debit – kezymalia@gmail.com
Hi Team, Kindly provide an urgent follow-up on this case. The affiliate is becoming increasingly concerned about the pending transactions and the reported $5,000 bank debit. Given the amount involved, we would greatly appreciate your prompt review.
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 22, 2026, 4:27 PM
NewScheduled Maintenance – Monday, August 24, 11:00 PM – 12:00 AM ET
Dear Valued Customer, Please be informed that we will be performing scheduled system maintenance during the following window: Date: Monday, August 24, 2026 Time: 11:00 PM – 1:00 AM ET (Eastern Time) The application will be unavailable during this period.
Support <support@sunsoftny.com>
Aug 22, 2026, 2:27 PM
NewURGENT: Pending Token Purchases & $5,000 Bank Debit – kezymalia@gmail.com
Hi Team, Please investigate the following case as a priority. There are two potentially related financial issues that require verification. Affiliate: kezymalia@gmail.com Intended Token Purchase: $10,000 total Purchase Method: Multiple $1,000 tran
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 22, 2026, 11:30 AM
NewRe: [Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms
Hi team, Following up on the recent threads - I spent today live-testing the new APK build directly (Merchant Portal onboarding, Customer Connect, and Pay & Go), rather than just reviewing screenshots. Wanted to share what I found while it's fresh, in
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 21, 2026, 10:00 PM
New[Sun Soft Inc] Re: VERY IMPORTANT | Request for Latest Merchant and Community Partner Staging Access
##- Please type your reply above this line -## Your request (202530124) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 15:17 EDT Hello Bric, Thank you for your
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 7:17 PM
NewRe: [Sun Soft Inc] Re: Email Notification Issue – Partner Ashley Valdez (ID 314218)
Ashley Valdez – Email Delivery Test Hi Support Team, We just sent a test email to Ashley Valdez at info@aa-wealthsolutions.com. The email was sent successfully and did not bounce. Please continue your investigation based on this information and let
Momentum Network <support@momentumnetwork.net>
Aug 21, 2026, 5:58 PM
NewRe: [Sun Soft Inc] Re: Top Producers Ranking Logic Error
Correction Required – Top Producers Ranking Hi Support Team, Momentum Network never requested that Raquel Pantoja be manually placed in the #1 position of the Top Producers ranking. Please remove this manual placement immediately and recalculate the
Momentum Network <support@momentumnetwork.net>
Aug 21, 2026, 5:56 PM
NewSee amberlin91396, faith_gail28 and more in your feed
New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny
amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>
Aug 21, 2026, 5:12 PM
NewRe: [Sun Soft Inc] Re: VERY IMPORTANT | Request for Latest Merchant and Community Partner Staging Access
Hi team, Thank you for the update. The staging URLs provided are not the ones I was referring to. I am referring to the staging environment previously shared by your team under the subject line “UI/UX Revamp – Feedback Requested (Merchant, Shopper & Com
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 21, 2026, 5:00 PM
NewGoogle and Apple Social Login (SSO) – Ready for Review
Hello Matthew, This email is regarding the Google and Apple Social Login (SSO) functionality for the Booster Eco and Booster Companion platforms. The Google and Apple login and registration flows have now been completed on both platforms. Booster Ec
QAG <qag@sunsoftny.com>
Aug 21, 2026, 4:53 PM
NewGoogle and Apple Social Login (SSO) – Ready for Review
Hello Matthew, This email is regarding the Google and Apple Social Login (SSO) functionality for the Booster Eco and Booster Companion platforms. The Google and Apple login and registration flows have now been completed on both platforms. Booster Ec
QAG <qag@sunsoftny.com>
Aug 21, 2026, 4:53 PM
New[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues
##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 12:52 EDT Hi, Thank you for your response
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 4:52 PM
New[Sun Soft Inc] Re: VERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms
##- Please type your reply above this line -## Your request (202530123) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 12:52 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 4:52 PM
NewGoogle and Apple Social Login (SSO) – Ready for Review
Hello Matthew, This email is regarding the Google and Apple Social Login (SSO) functionality for the Booster Eco and Booster Companion platforms. The Google and Apple login and registration flows have now been completed on both platforms. Booster Ec
QAG <qag@sunsoftny.com>
Aug 21, 2026, 4:50 PM
NewGoogle and Apple Social Login (SSO) – Ready for Review
Hello Matthew, This email is regarding the Google and Apple Social Login (SSO) functionality for the Booster Eco and Booster Companion platforms. The Google and Apple login and registration flows have now been completed on both platforms. Booster Ec
QAG <qag@sunsoftny.com>
Aug 21, 2026, 4:50 PM
New[Sun Soft Inc] Re: Wenura
##- Please type your reply above this line -## Your request (202530130) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 11:30 EDT Hi, Kindly check the updates on
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 3:30 PM
New[Sun Soft Inc] Re: VERY IMPORTANT | Request for Latest Merchant and Community Partner Staging Access
##- Please type your reply above this line -## Your request (202530124) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 11:13 EDT Hi, We have successfully moved
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 3:13 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 11:01 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 3:02 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts
##- Please type your reply above this line -## Your request (202530114) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 10:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 2:55 PM
NewRe: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues
Thank you for the update and for completing the OAuth Registration Questionnaire and following up with Plaid Support. I appreciate you keeping the support case updated and providing Plaid with the additional information and screenshots. We’ll await Plaid
Matt Swanson <matthew.swanson@booster.eco>
Aug 21, 2026, 2:49 PM
New[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues
##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 10:46 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 2:46 PM
NewRe: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues
Hi Team, Thank you for the update. I reviewed the questionnaire and understand that some of the information needs to come directly from the Booster team. Before we complete it, I want to make sure we answer everything accurately and do not make assumpti
Matt Swanson <matthew.swanson@booster.eco>
Aug 21, 2026, 12:10 PM
New[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues
##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 07:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 11:42 AM
New[Request received]
##- Please type your reply above this line -## Your request (202530130) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Aug 21, 2026, 11:23 AM
NewWenura
Hello Team, This is regarding the browser compatibility issue in Wenura. Laszlo reported this issue around two months ago, and it appears that it has not yet been fully resolved, as the client has raised the same issue again. Could you please let
QAG <qag@sunsoftny.com>
Aug 21, 2026, 11:23 AM
New[Sun Soft Inc] Re: Ticket#1678571334- username: ease- UserID: 061.000.000.286 Pending / User Details Attached - [CHECKOUT ERROR] False Insufficient Wallet Balance Ale...
##- Please type your reply above this line -## Your request (202530121) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 07:18 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 11:18 AM
NewRe: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues
Hi Team, Thank you for the clarification. That makes sense and confirms that the OAuth registration is a Booster/SunSoft configuration requirement and not something the end user needs to complete. From a UX perspective, I have one remaining concern. Onc
Matt Swanson <matthew.swanson@booster.eco>
Aug 21, 2026, 11:11 AM
New[Sun Soft Inc] Re: Email Notification Issue – Partner Ashley Valdez (ID 314218)
##- Please type your reply above this line -## Your request (202530126) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 05:43 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 9:43 AM
New[Sun Soft Inc] Re: test order question
##- Please type your reply above this line -## Your request (202530128) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 05:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 9:42 AM
New[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues
##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 05:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 9:38 AM
NewRe: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues
Hi, Thank you for the update. I have a few questions from a UX perspective, particularly around the user experience when this issue occurs. If the user needs to take an additional action because their financial institution requires OAuth registration o
Matt Swanson <matthew.swanson@booster.eco>
Aug 21, 2026, 8:17 AM
NewRe: [Sun Soft Inc] Re: test order question
Hi @Support Team - Sun Soft Inc I don’t use the same one for multiple accounts; theoretically, the admin shouldn’t even allow this to happen. By the way, when I checked this morning to see why it had created a new account even though I’ve had an acc
István Ringhoffer <ringi.teszt@gmail.com>
Aug 21, 2026, 7:47 AM
New[Sun Soft Inc] Re: Booster Partner Platform – Add BTEC as Payment Optio
##- Please type your reply above this line -## Your request (202530118) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 03:37 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 7:37 AM
New[Sun Soft Inc] Re: test order question
##- Please type your reply above this line -## Your request (202530128) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 03:24 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 7:24 AM
New[Sun Soft Inc] Re: eWallet Payout Eligibility – Clarification
##- Please type your reply above this line -## Your request (202530120) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 03:22 EDT Hi, We would like to clarify th
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 7:22 AM
New[Sun Soft Inc] Re: Ticket#2143324786- username: Corne - UserID: 001.000.002.016 - [STAKING ERROR] Web3 Smart Contract Error AA23 reverted (or OOG) on Stake Now
##- Please type your reply above this line -## Your request (202530122) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 03:17 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 7:17 AM
NewAn update to Linear’s pricing
We’re reducing pricing for coding sessions. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Linear <support@updates.linear.app>
Aug 21, 2026, 6:54 AM
New[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues
##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 02:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 6:42 AM
New[Sun Soft Inc] Re: Top Producers Ranking Logic Error
##- Please type your reply above this line -## Your request (202530127) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 02:42 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 6:42 AM
Newtest order question
Hi @Support Team - Sun Soft Inc I placed a test order earlier and received a registration email. I really hope no users have disappeared from the database and that, for some reason, only my old account was deleted (ringi.teszt@gmail.com). Please con
István Ringhoffer <ringi.teszt@gmail.com>
Aug 21, 2026, 6:04 AM
NewTop Producers Ranking Logic Error
Hello Team, There is an error in the Top Producers ranking logic. As shown in the dashboard, Raquel Pantoja is currently ranked #1 with 9 customer enrollments, while Alanys Delgado González is ranked #2 with 14 customer enrollments. This ranking doe
Momentum Network <support@momentumnetwork.net>
Aug 21, 2026, 5:49 AM
NewEmail Notification Issue – Partner Ashley Valdez (ID 314218)
Hello Team, Partner Ashley Valdez (ID 314218) is currently experiencing an email notification issue. She is not receiving any emails when she enrolls a new Partner or Client, and she is also not receiving any other emails sent from our system. Pl
Momentum Network <support@momentumnetwork.net>
Aug 21, 2026, 5:43 AM
New[Sun Soft Inc] Re: Wenura Admin access
##- Please type your reply above this line -## Your request (202530125) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 21, 2026, 01:31 EDT Dear Sir, Thank you for your me
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 21, 2026, 5:31 AM
NewRe: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Dear Dietmar, Thank you and we acknowledge the wire receipt. We have also taken note of your point regarding browser compatibility. We will ensure that our QAG and Support teams comprehensively review the complete list and work closely with you to a
Abigail <abigail@sunsoftny.com>
Aug 20, 2026, 8:29 PM
NewWenura Admin access
Hello Support, Kindly revoke the suspension on both the Admin Back Office and E-commerce with immediate effect, as their license payments are currently up to date. Cheerfully Yours! David B. Cyrus Senior Vice President Customer Value &
David C <david@sunsoftny.com>
Aug 20, 2026, 8:28 PM
NewChangelog: Coding environments
Coding sessions: environments, browser use, and updated pricing August 20, 2026 Linear Agent can now set up, run, and test your code before returning its work. That means fewer handoffs and changes that are further along when they come back to you. W
Linear <changelog@updates.linear.app>
Aug 20, 2026, 8:24 PM
NewAW: Access to Stripe
Hello Steve, Oh, I will doublecheck. Reg Dietmar Von: QAG [mailto:qag@sunsoftny.com] Gesendet: Mittwoch, 19. August 2026 14:29 An: Dietmar <dietmar@wenuraswitzerland.com> Cc: David C <david@sunsoftny.com>; Sam J <sam@sunsoftapps.com>; Betty M <
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 20, 2026, 8:17 PM
NewAW: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Dear Abigal, I hope, this ist he base that we g et the list of all points. Please do not forget that the platform should not be operable only on chrome systems! Regards Dietmar Von: Abigail [mailto:abigail@sunsoftny.com] Gesendet: Mittwoch,
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 20, 2026, 8:16 PM
NewVERY IMPORTANT | Request for Latest Merchant and Community Partner Staging Access
Hi Team, We hope you're doing great. Please send us the links and login credentials for the most recent and fully updated staging environments for both: * Merchant Platform * Community Partner Platform We are specifically requesting acces
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 20, 2026, 6:16 PM
NewVERY HIGH IMPORTANCE | Request for Latest Booster App APK – Updated Merchant and Community Platforms
Hi Team, Please provide the latest APK for the Booster app that includes the updated Merchant Platform and Community Platform. We need the APK to begin testing both platforms and confirm that the latest functionality and integrations are working correct
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 20, 2026, 6:01 PM
NewReaching out
Hello Connie, I’m texting you in chanty, but I haven’t received a response yet. Please let me know if you’re available. Thanks. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 66
QAG <qag@sunsoftny.com>
Aug 20, 2026, 5:56 PM
NewTicket#2143324786- username: Corne - UserID: 001.000.002.016 - [STAKING ERROR] Web3 Smart Contract Error AA23 reverted (or OOG) on Stake Now
Hello team, could you please help me with the following case? User Details: Username: Corne Name: Cornellius User ID: 001.000.002.016 Transaction Status: Failed on "Stake Now" Error Message: validation reverted: [reason]: AA23 reverted (or OOG
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 20, 2026, 4:50 PM
NewTicket#1678571334- username: ease- UserID: 061.000.000.286 Pending / User Details Attached - [CHECKOUT ERROR] False Insufficient Wallet Balance Alert for Woolworths Gift Card —
Hello team, could you please help me with the following case? User Details: Purchase Attempt Date: August 21, 2026 Card Type: Woolworths Gift Card ($40) Displayed Wallet Balance: $101.13 Transaction Status: Failed / Blocked at Checkout Issue D
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 20, 2026, 4:42 PM
NewRe: Companion Review – Zoom Call on Monday, August 24
Hello Matthew, Thank you for confirming and for including Hazel and Bric. 4:00 PM European time (10:00 AM ET) on Monday, August 24 works perfectly for us. We will schedule the Zoom call accordingly and share the meeting invite with everyone. We l
QAG <qag@sunsoftny.com>
Aug 20, 2026, 4:24 PM
NewFwd: Welcome to ProMLM™ – Let’s Schedule a Demo
Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work you
David C <david@sunsoftny.com>
Aug 20, 2026, 4:02 PM
NewRe: Companion Review – Zoom Call on Monday, August 24
Hi Team, Absolutely. I’ve copied Hazel and Bric, as they have been the lead testers for the Companion mobile app and can provide valuable feedback from their testing experience. For me, 4:00 or 5:00 PM European time would work best, as I won’t be back i
Matt Swanson <matthew.swanson@booster.eco>
Aug 20, 2026, 4:01 PM
NeweWallet Payout Eligibility – Clarification
Hi Team, I’d like to clarify the payout functionality regarding funds added directly to an affiliate’s eWallet. If an affiliate tops up their eWallet using their own funds, those funds should not be eligible for a payout request. Payout requests should
Matt Swanson <matthew.swanson@booster.eco>
Aug 20, 2026, 3:45 PM
NewBack Office Feature Update – eWallet Financial Overview
Hi Team, I’d like to request a new eWallet financial overview feature within the ICON Back Office. The goal is to give us a much clearer picture of the total funds currently held across all affiliate eWallets and help us better plan upcoming payouts. I
Matt Swanson <matthew.swanson@booster.eco>
Aug 20, 2026, 3:42 PM
NewTest
Hi this is test Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Reinvent Innov
QAG <qag@sunsoftny.com>
Aug 20, 2026, 3:40 PM
NewCompanion Review – Zoom Call on Monday, August 24
Hello Matthew, We hope you are doing well. Can we schedule a Zoom call on Monday, August 24, at 10:00 AM ET to review the Companion together? Please let us know if this time works for you. Thank you. Delivering with Excellence, Steve Lee
QAG <qag@sunsoftny.com>
Aug 20, 2026, 3:38 PM
NewCompanion Review – Zoom Call on Monday, August 24
Hello Matthew, We hope you are doing well. Can we schedule a Zoom call on Monday, August 24, at 10:00 AM ET to review the Companion together? Please let us know if this time works for you. Thank you. Delivering with Excellence, Steve Lee
QAG <qag@sunsoftny.com>
Aug 20, 2026, 3:37 PM
NewBooster Partner Platform – Add BTEC as Payment Optio
Hi Team, I’d like to request that BTEC be added as an available payment option within the Booster Partner Platform. Where applicable, merchants should be able to accept BTEC as a payment method, alongside the existing payment options. Please review the
Matt Swanson <matthew.swanson@booster.eco>
Aug 20, 2026, 3:33 PM
New[Sun Soft Inc] Re: Required Correction: Momentum Awards Popup Proportions
##- Please type your reply above this line -## Your request (202530099) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 10:09 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 20, 2026, 2:09 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.00...
##- Please type your reply above this line -## Your request (202530113) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 09:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 20, 2026, 1:07 PM
New[Sun Soft Inc] Re: Ticket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC Staking
##- Please type your reply above this line -## Your request (202530106) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 09:05 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 20, 2026, 1:06 PM
New[Sun Soft Inc] Re: Pay & Go – Career Points & SVC Configuration Confirmation
##- Please type your reply above this line -## Your request (202530102) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 08:14 EDT Hi, Kindly review the updates b
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 20, 2026, 12:14 PM
NewRe: Momentum Network and MAC AI Agent Review
Hello Raul, The changes have been completed. Kindly check and give your feedback. Thank you. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A
QAG <qag@sunsoftny.com>
Aug 20, 2026, 12:07 PM
NewRe: Momentum Network and MAC AI Agent Review
Hello Raul, The changes has been completed. Kindly check and give your feedback. Thank You. Delivering with Excellence, Steve Lee Senior Associate Delivery Support Group (QAG Team) O 315 231 6666 E qag@sunsoftny.com A
QAG <qag@sunsoftny.com>
Aug 20, 2026, 12:05 PM
New[Sun Soft Inc] Re: Ticket#1555298150 - username: NealSalvino - ID: 001.000.000.712 - [ACCOUNT RESET & CHECKOUT INQUIRY] Clearance Request for Mike Rago & Stripe Link...
##- Please type your reply above this line -## Your request (202530109) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 07:05 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 20, 2026, 11:05 AM
New[Sun Soft Inc] Re: Urgent – Wallet Top-Up Issue / Funds Credited to Wrong Wallet
##- Please type your reply above this line -## Your request (202530111) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 06:28 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 20, 2026, 10:28 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket #810842968 | Multiple eGift Card Purchase Errors and Back-Office Access | alexandra | ID 061.000.000.001
##- Please type your reply above this line -## Your request (202530115) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 06:23 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 20, 2026, 10:23 AM
New[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues
##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 06:00 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 20, 2026, 10:00 AM
NewRe: [Sun Soft Inc] Re: Ticket #810842968 | Multiple eGift Card Purchase Errors and Back-Office Access | alexandra | ID 061.000.000.001
Hi Team, Thank you for confirming the purchase results and the correction to the incorrect “Transaction Failed” message. Your response did not address whether users will be able to open, view, download, and print issued eGift cards directly from their a
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 20, 2026, 9:34 AM
NewRe: [Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts
Dear Team, Thank you for the clarification. We shared the explanation with Alexandra, but she has raised a valid unresolved concern that requires a transaction-level review. You confirmed that the widget sums the stored USD and AUD amounts for purchases
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 20, 2026, 9:26 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)
Hi team, Thank you for the update. However, the general explanation regarding the expected old wallet and new Smart Wallet does not address Alexandra’s latest issue. Alexandra had already completed the Smart Wallet migration and was previously advised t
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 20, 2026, 9:15 AM
New[Sun Soft Inc] Re: Currency Support – App & Platform Review
##- Please type your reply above this line -## Your request (202530108) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 02:51 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 20, 2026, 6:51 AM
New[Sun Soft Inc] Re: Ticket: 1375635922 – User: bihwincel – ID: 001.000.004.309 – Gift card refund review
##- Please type your reply above this line -## Your request (202530110) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 02:44 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 20, 2026, 6:44 AM
New[Sun Soft Inc] Re: Required Update: Wallet Deduction Notification Details
##- Please type your reply above this line -## Your request (202530097) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 02:43 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 20, 2026, 6:43 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID ...
##- Please type your reply above this line -## Your request (202530101) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 20, 2026, 01:44 EDT Hi, As requested, we have revie
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 20, 2026, 5:44 AM
NewRe: [Sun Soft Inc] Re: Required Correction: Momentum Awards Popup Proportions
Popup Display Issues – Momentum Awards & Kevin Velázquez Book Hi Team, Thank you for reviewing the popups. However, the screenshots we provided show that there are still display issues that need to be corrected. Regarding the Momentum Awards Engl
Momentum Network <support@momentumnetwork.net>
Aug 20, 2026, 3:49 AM
NewCustomer Connect / Partner Connect Testing: Findings from Aug 18–19 (Action Needed on Several Items)
Hi team, We hope this email finds you well. Ms. Hazel has been working closely with me this week to test Customer Connect and Partner Connect on the Merchant Platform ahead of our August 24 report to Mr. Matthew. We wanted to share what we have found s
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 20, 2026, 2:49 AM
NewIntroducing Grok 4.6, built for long-running agents
Frontier agentic intelligence, starting at $2 per million input tokens. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ Introducing Grok 4.6 SpaceXAI’s frontier model, built for long-running agents and ambitious interactive and visua
SpaceXAI <noreply@x.ai>
Aug 20, 2026, 1:38 AM
NewUrgent – Wallet Top-Up Issue / Funds Credited to Wrong Wallet
Hi Team, We have identified a very strange issue with a wallet top-up. Affiliate Amalia Alwar – ID 001.000.006.628 paid $4,000 by credit card through Stripe to purchase tokens. However, the $4,000 was credited to a Merchant E-Wallet instead of her A
Matt Ferk <Matt.Ferk@booster.eco>
Aug 19, 2026, 10:18 PM
NewRe: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues
Hello, This would be an example of a type of issue you would want to direct to our Support Team via your Plaid Dashboard. Plaid's Support Team is staffed with engineers who can review failed requests in our logs, provided you include the relevant item/
Davis Budd <dbudd@plaid.com>
Aug 19, 2026, 6:54 PM
NewTicket: 1375635922 – User: bihwincel – ID: 001.000.004.309 – Gift card refund review
Hi Team, Please check the following case: * Username: bihwincel * ID: 001.000.004.309 * Ticket Number: 1375635922 * Issue Summary: The user reports that a gift card refund has not been received. An attachment was provided showing de
Jose Genovese <jose.genovese@booster.eco>
Aug 19, 2026, 6:52 PM
NewRe: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues
Hello We hope you are doing well. We are currently seeing an issue with the Plaid connection in our Pay & Go flow. A couple of users have tried the “Connect Now” option and are receiving an “Internal Error” after being redirected to the Plaid page.
QAG <qag@sunsoftny.com>
Aug 19, 2026, 6:38 PM
NewRe: [Sun Soft Inc] Re: Required Update: Wallet Deduction Notification Details
Confirmed On Wed, Aug 19, 2026 at 7:33 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530097) has been updated. To add additional comments, reply to this email.
Momentum Network <support@momentumnetwork.net>
Aug 19, 2026, 6:29 PM
NewRe: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues
Hello We hope you are doing well. We are currently seeing an issue with the Plaid connection in our Pay & Go flow. A couple of users have tried the “Connect Now” option and are receiving an “Internal Error” after being redirected to the Plaid page.
QAG <qag@sunsoftny.com>
Aug 19, 2026, 6:29 PM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, Thank you for the detailed response. I was able to navigate through the Marketing Module and found the buttons that allow me to activate/deactivate the campaign visibility. I have already completed the necessary cleanup. I would also like to as
Ana Bezerra <ana.bezerra@booster.eco>
Aug 19, 2026, 5:21 PM
NewSee what en_uyir_mannu_mannargudi and 8 others shared
Catch up on Instagram en_uyir_mannu_mannargudi, sham_tvk_zone_39 and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to recei
en_uyir_mannu_mannargudi on Instagram <posts-recaps@mail.instagram.com>
Aug 19, 2026, 5:18 PM
NewRe: [Sun Soft Inc] Re: Pay & Go – Career Points & SVC Configuration Confirmation
Hi Team, Thank you for the detailed clarification. I wanted to provide some additional context regarding my testing on August 19. I specifically wanted to run a test to see what would happen if a participating merchant took the same POS system used at
Matt Swanson <matthew.swanson@booster.eco>
Aug 19, 2026, 4:56 PM
NewTicket#1555298150 - username: NealSalvino - ID: 001.000.000.712 - [ACCOUNT RESET & CHECKOUT INQUIRY] Clearance Request for Mike Rago & Stripe Link Explanation
Hi team! Could you please help me with this case? username: NealSalvino ID: 001.000.000.712 Priority: Normal Module: User Registration / Stripe Payment Gateway / Account Reset User Details: * Full Name: Mike Rago * Email: bowlmaste
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 19, 2026, 4:48 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Boos...
##- Please type your reply above this line -## Your request (202530094) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 12:15 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 4:15 PM
NewTech Talk tomorrow on fraud detection. Sign up now.
There's still time to register. We go live at 9 AM PT | 12 PM ET ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Pedro at Plaid <events@plaid.com>
Aug 19, 2026, 4:14 PM
New[Sun Soft Inc] Re: Ticket #1673068403 - username: shoginja - ID: 001.000.001.627 - [FRONTEND/UI ERROR] Swap BTEC Button Triggers Blank Gray Screen
##- Please type your reply above this line -## Your request (202530105) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 12:06 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 4:07 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Boos...
Hi Team, We received a response from ShieldApps Support after they reviewed the license history. According to their findings, all generated licenses are being canceled via the API exactly 30 days after creation, causing recurring deactivations. They not
Jose Genovese <jose.genovese@booster.eco>
Aug 19, 2026, 4:01 PM
New[Sun Soft Inc] Re: Pay & Go – Career Points & SVC Configuration Confirmation
##- Please type your reply above this line -## Your request (202530102) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 11:59 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 3:59 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID ...
##- Please type your reply above this line -## Your request (202530101) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 11:45 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 3:45 PM
New[Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review
##- Please type your reply above this line -## Your request (202530037) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 11:23 EDT Hi, We have implemented the one
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 3:23 PM
New[Sun Soft Inc] Re: Ticket#827102053- username: Wolfe9 - UserID: 001.000.000.749 - [GIFT CARD PENDING] Starbucks Gift Card Transaction Stuck on Pending — Aug 18
##- Please type your reply above this line -## Your request (202530107) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 11:20 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 3:20 PM
NewCurrency Support – App & Platform Review
Hi Team, I’d like to request a review of currency support across the entire Booster ecosystem. Please ensure that AED (United Arab Emirates Dirham) is added wherever applicable, particularly as we continue expanding our activity in Dubai/UAE. AED is the
Matt Swanson <matthew.swanson@booster.eco>
Aug 19, 2026, 3:02 PM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: mika369 2. Email: suzumika102.0@gmail.com 3. New Rank: King Penguine 4. Date
GNG Community <noreply@gng.community>
Aug 19, 2026, 2:39 PM
New[Sun Soft Inc] Re: Request for MAC Admin Platform Access
##- Please type your reply above this line -## Your request (202530100) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 10:38 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 2:38 PM
New[Sun Soft Inc] Re: Required Correction: Popup Flyer Image Proportions
##- Please type your reply above this line -## Your request (202530098) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 10:37 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 2:37 PM
New[Sun Soft Inc] Re: Required Correction: Momentum Awards Popup Proportions
##- Please type your reply above this line -## Your request (202530099) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 10:06 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 2:06 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
##- Please type your reply above this line -## Your request (202530103) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 09:47 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 1:47 PM
NewTicket#827102053- username: Wolfe9 - UserID: 001.000.000.749 - [GIFT CARD PENDING] Starbucks Gift Card Transaction Stuck on Pending — Aug 18
Hi team! Could you please help me with this eGC case? User Details: User: Wolfe9 / ID: 001.000.000.749 Purchase Date: August 18, 2026 Card Type: Starbucks eGift Card Transaction Status: Pending Issue Description: The user attempted to purchase a S
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 19, 2026, 1:45 PM
NewTicket #62887890 - user: Aquathyst7 - ID: 001.000.001.642 - [WEB3 / STAKING ERROR] Smart Contract Validation Reverted (AA14 initCode) - BTEC Staking
Hi team! We've assigned this to the dev team to investigate a potential web3 fix. Issue Description: A user is unable to stake BTEC tokens using the "Stake Now" button. Upon attempting to submit the transaction, the screen displays a raw JSON Web3
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 19, 2026, 1:06 PM
NewTicket #1673068403 - username: shoginja - ID: 001.000.001.627 - [FRONTEND/UI ERROR] Swap BTEC Button Triggers Blank Gray Screen
Hi Team! We received the following report and would like your help in resolving it. Thank you for your attention. Module: Booster Wallet / BTEC Swap Module / Mobile UI Attachment/Link: Lightshot Screenshot ([https://prnt.sc/vAuMUovj7C6z](https://
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 19, 2026, 1:02 PM
NewAccess to Stripe
Hello Dietmar, As requested earlier, could you please provide us with the required access to Stripe? Currently, we only have access to the Sandbox environment, but we need administrator access to review and revalidate the configuration. Kindly lo
QAG <qag@sunsoftny.com>
Aug 19, 2026, 12:28 PM
NewAccess to Stripe
Hello Dietmar, As requested earlier, could you please provide us with the required access to Stripe? Currently, we only have access to the Sandbox environment, but we need administrator access to review and revalidate the configuration. Kindly lo
QAG <qag@sunsoftny.com>
Aug 19, 2026, 12:25 PM
NewAccess to Stripe
Hello Dietmar, As requested earlier, could you please provide us with the required access to Stripe? Currently, we only have access to the Sandbox environment, but we need administrator access to review and revalidate the configuration. Kindly lo
QAG <qag@sunsoftny.com>
Aug 19, 2026, 12:24 PM
NewAccess to Stripe
Hello Dietmar, As requested earlier, could you please provide us with the required access to Stripe? Currently, we only have access to the Sandbox environment, but we need administrator access to review and revalidate the configuration. Kindly lo
QAG <qag@sunsoftny.com>
Aug 19, 2026, 12:23 PM
NewAccess to Stripe
Hello Dietmar, As requested earlier can you please share the access to stripe, as of now you have given only the access to sandbox, but we need the administrate account.
QAG <qag@sunsoftny.com>
Aug 19, 2026, 12:21 PM
NewAccess to Stripe
Hello Dietmar, As requested earlier can you please share the access to stripe.
QAG <qag@sunsoftny.com>
Aug 19, 2026, 12:21 PM
NewAccess to Stripe
Hello Dietmar, As requested earlier can you please share the QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007
QAG <qag@sunsoftny.com>
Aug 19, 2026, 12:16 PM
NewAccess to Stripe
Hello Dietmar, QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007
QAG <qag@sunsoftny.com>
Aug 19, 2026, 12:13 PM
NewSam added you as member of Jarvis
You have 1 unread notification on Linear. Open your Inbox: https://linear.app/sunsoftny/inbox Unsubscribe from these emails: https://linear.app/unsubscribe?token=49ba40a70975eed4092fc65d16f9658789a99d87447cbe6f83997a47f0cf6ee6&userId=91ed9e8a-50ad-409d-86
Linear <notifications@linear.app>
Aug 19, 2026, 12:13 PM
New[Sun Soft Inc] Re: Required Update: Wallet Deduction Notification Details
##- Please type your reply above this line -## Your request (202530097) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 07:33 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 11:33 AM
New[Sun Soft Inc] Re: Email Correction
##- Please type your reply above this line -## Your request (202530104) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 07:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 11:26 AM
NewRe: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Good Morning Dietmar, We sincerely appreciate your efforts and cooperation. However, as mentioned earlier, the licensing is controlled by Microsystems and unfortunately, we are unable to proceed until at least the previous month’s subscription is paid
Abigail <abigail@sunsoftny.com>
Aug 19, 2026, 11:17 AM
New[Sun Soft Inc] Re: Token Staking Adjustment – September 1
##- Please type your reply above this line -## Your request (202530090) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 07:06 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 11:06 AM
NewRe: [Sun Soft Inc] Re: Token Staking Adjustment – September 1
Thanks! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Wednesday, August 19, 2026 7:00 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.com>; QAG Team - Sun Soft
Matt Swanson <matthew.swanson@booster.eco>
Aug 19, 2026, 11:02 AM
New[Sun Soft Inc] Re: Token Staking Adjustment – September 1
##- Please type your reply above this line -## Your request (202530090) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 07:00 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 11:00 AM
NewEmail Correction
Hi Team, Kindly replace Member Email: Username ThomasKanawi Correct Email: tkanawi87@gmail.com Thanks for your Support Partner In Success Anoop Lal Project Manager - Sales and Marketing Australasia and North America anooplal@optusnet.com
Anoop Lal <k10construct@gmail.com>
Aug 19, 2026, 10:59 AM
New[Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12
##- Please type your reply above this line -## Your request (202530062) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 06:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 10:55 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
Hi @Support Team - Sun Soft Inc Sorry for the late reply. It looks like the bulk features are working well now. I found one thing that definitely needs to be fixed. If I add a link to the message, it doesn’t appear as a clickable link in the emails
István Ringhoffer <ringi.teszt@gmail.com>
Aug 19, 2026, 10:51 AM
NewPay & Go – Career Points & SVC Configuration Confirmation
Hi Team, I’d like to confirm that the Career Points (CP) and Shopping Volume Commission (SVC) are still configured correctly for purchases made through Pay & Go. Please verify that Pay & Go transactions are being treated according to the existing compen
Matt Swanson <matthew.swanson@booster.eco>
Aug 19, 2026, 10:25 AM
NewRe: [Sun Soft Inc] Re: Token Staking Adjustment – September 1
Thank you for confirming. Just to clarify the intended implementation, all existing staked tokens should remain unchanged, regardless of the member’s current membership type or when those tokens were originally staked. The 10% staking requirement should
Matt Swanson <matthew.swanson@booster.eco>
Aug 19, 2026, 10:09 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID 061.000.000.001
Hi Team, Please reopen and escalate the following issue for a complete technical and business-rule review. User Details Username: alexandra Member ID: 061.000.000.001 Ticket Number: 895943226 Your previous response confirmed that the system calculat
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 19, 2026, 10:02 AM
New[Sun Soft Inc] Re: Token Staking Adjustment – September 1
##- Please type your reply above this line -## Your request (202530090) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 05:40 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 9:40 AM
New[Sun Soft Inc] Re: Comission table
##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 05:39 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 9:39 AM
New[Sun Soft Inc] Re: Geo-Fenced Merchant Push Notifications
##- Please type your reply above this line -## Your request (202530089) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 05:39 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 9:39 AM
NewRe: [Sun Soft Inc] Re: Comission table
Hi @Support Team - Sun Soft Inc Thank you. It works fine now. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 18., K, 13:06): ##- Please type your reply
István Ringhoffer <ringi.teszt@gmail.com>
Aug 19, 2026, 8:45 AM
NewRe: [Sun Soft Inc] Re: Geo-Fenced Merchant Push Notifications
Hi Team, Thank you very much for the detailed clarification regarding how the push notifications are configured. This definitely gives me a much better understanding of how the functionality works, particularly the 200-meter radius, 2-minute dwell time,
Matt Swanson <matthew.swanson@booster.eco>
Aug 19, 2026, 8:24 AM
New[Sun Soft Inc] Re: Ticket: 63463059 – User: johnchomynfcm – ID: 011.000.000.003 – Unable to view Staked BTEC tokens for downline Joe Bullock (jboneonce)
##- Please type your reply above this line -## Your request (202530092) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 04:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 8:10 AM
New[Sun Soft Inc] Re: Ticket: 1127256787– User: johnchomynfcm – ID: 011.000.000.003 – Unable to navigate page to view Staked BTEC tokens on crypto dashboard
##- Please type your reply above this line -## Your request (202530088) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 04:04 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 8:05 AM
New[Sun Soft Inc] Re: Ticket #1294716876 Business Rules: Merchant vs. Affiliate Compensation Levels & Directory Inquiry
##- Please type your reply above this line -## Your request (202530091) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 03:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 7:36 AM
New[Sun Soft Inc] Re: Ticket: 1884627581 – User: soniagwanvalla – ID: 044.000.000.420 – Amazon eGift card of £64 failed to generate at checkout
##- Please type your reply above this line -## Your request (202530086) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 03:33 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 7:33 AM
New[Sun Soft Inc] Re: Ticket: 1024054938 – User: Aibooster – ID: 061.000.000.098 – Share count adjustment from 3 to 2 shares for AUD $1410 wallet transactions
##- Please type your reply above this line -## Your request (202530087) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 03:32 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 7:32 AM
New[Sun Soft Inc] Re: Fwd: Momentum Network and MAC AI Agent Review
##- Please type your reply above this line -## Your request (202530083) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 03:30 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 7:30 AM
New[Sun Soft Inc] Re: Account 823422 Conversion to Customer
##- Please type your reply above this line -## Your request (202530096) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 02:56 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 6:56 AM
New[Sun Soft Inc] Re: Geo-Fenced Merchant Push Notifications
##- Please type your reply above this line -## Your request (202530089) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 02:54 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 6:54 AM
NewAW: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Dear Abigail, thank you for your reply. In the past we paid the fee, but have not the result as expected. I think, we need now progress to get solutions. I trust we follow the agenda as described in my mail Di 18.08.2026 15:12: 1. Wenur
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 19, 2026, 6:50 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket #2115379564 - User ID: 001.000.006.938 (ainetworkingplus) - Account Deletion Request ('boosterplus') & Username Creat...
##- Please type your reply above this line -## Your request (202530093) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 02:48 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 6:48 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Boos...
##- Please type your reply above this line -## Your request (202530094) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 19, 2026, 02:46 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 19, 2026, 6:46 AM
NewRequest for MAC Admin Platform Access
Dear Team, Please send me the login link and access information for the MAC Admin platform, equivalent to the administrative platform we currently use in Netsoft. I need access to the MAC administrative back office, not the standard user portal. If
Momentum Network <support@momentumnetwork.net>
Aug 19, 2026, 2:50 AM
NewRequired Correction: Momentum Awards Popup Proportions
Dear Team, The same correction must be applied to the Momentum Awards popup. Both the English and Spanish flyers are currently stretched vertically and displayed with incorrect proportions. This distortion affects the appearance and professional qua
Momentum Network <support@momentumnetwork.net>
Aug 18, 2026, 11:43 PM
NewRequired Correction: Popup Flyer Image Proportions
Dear Team, Please review and correct the flyer displayed within the promotional popup. As shown in the attached screenshot, the flyer is being stretched and displayed with incorrect proportions. This distortion makes the person’s head and other visu
Momentum Network <support@momentumnetwork.net>
Aug 18, 2026, 11:41 PM
NewRequired Update: Wallet Deduction Notification Details
Dear Team, Please update the automated Wallet Deduction Notification Mail sent to Partners whenever funds are deducted from their commissions. As shown in the attached screenshot, the current notification does not provide sufficient information. The
Momentum Network <support@momentumnetwork.net>
Aug 18, 2026, 11:33 PM
NewAccount 823422 Conversion to Customer
Dear Team, Please convert the following account from Partner to Customer and set the recurring monthly membership fee to $99.99: * Name: Glendaly Hernandez Rodriguez * Account Number: 823422 Please confirm once the conversion has been
Momentum Network <support@momentumnetwork.net>
Aug 18, 2026, 11:09 PM
NewRe: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues
Hi Team, I hope you're doing well. I am no longer the Account Manager for Booster at Plaid, as I have transitioned to a new internal team. To ensure you get the fastest support for these "Internal Error" issues, please start a new thread and reac
Noah Kalishman <nkalishman@plaid.com>
Aug 18, 2026, 9:28 PM
NewRe: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues
Hello Noah, We hope you are doing well. We are currently seeing an issue with the Plaid connection in our Pay & Go flow. A couple of users have tried the “Connect Now” option and are receiving an “Internal Error” after being redirected to the Plaid
QAG <qag@sunsoftny.com>
Aug 18, 2026, 8:45 PM
NewRe: [Sun Soft Inc] URGENT: Pay & Go – Critical Connect & Manage Card Issues
Hello Noah, We hope you are doing well. We are currently seeing an issue with the Plaid connection in our Pay & Go flow. A couple of users have tried the “Connect Now” option and are receiving an “Internal Error” after being redirected to the Plaid
QAG <qag@sunsoftny.com>
Aug 18, 2026, 8:44 PM
NewRe: [Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues
Thank you for the quick response. Regarding the Connect Now issue, can you please confirm whether your testing was completed on desktop, mobile app, or both iPhone and Android? Since I was able to successfully connect during our original SunSoft/Plaid t
Matt Swanson <matthew.swanson@booster.eco>
Aug 18, 2026, 8:33 PM
New[Sun Soft Inc] Re: URGENT: Pay & Go – Critical Connect & Manage Card Issues
##- Please type your reply above this line -## Your request (202530095) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 16:29 EDT Hello Matthew, Thank you for yo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 8:29 PM
NewURGENT: Pay & Go – Critical Connect & Manage Card Issues
Hi Team, I need to bring two critical Pay & Go issues to your immediate attention and ask that they be treated as a priority. 1. Pay & Go – “Connect Now” Error We currently have two users who have attempted to use “Connect Now” and received an error me
Matt Swanson <matthew.swanson@booster.eco>
Aug 18, 2026, 8:23 PM
NewRe: [Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Booster VPN account.
Hi team, Thank you for providing the update and details. It seems the one-time secret link has already expired. Could you please generate and send a new link with the license generation history so we can review it and forward the necessary details to th
Jose Genovese <jose.genovese@booster.eco>
Aug 18, 2026, 8:10 PM
NewRe: [Sun Soft Inc] Re: Ticket #2115379564 - User ID: 001.000.006.938 (ainetworkingplus) - Account Deletion Request ('boosterplus') & Username Creation Inquiry
Hi team, Thank you for the update. Please proceed with the account deletion for the username boosterplus. Thank you! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Monday, August 3, 2026 9
Jose Genovese <jose.genovese@booster.eco>
Aug 18, 2026, 7:38 PM
NewTicket: 63463059 – User: johnchomynfcm – ID: 011.000.000.003 – Unable to view Staked BTEC tokens for downline Joe Bullock (jboneonce)
Hi Team, Please check the following case: Username: johnchomynfcm ID: 011.000.000.003 Ticket Number: 63463059 Issue Summary: User johnchomynfcm is reaching out on behalf of his downline member, Joe Bullock, who is unable to navigate past certain scre
Jose Genovese <jose.genovese@booster.eco>
Aug 18, 2026, 7:06 PM
NewTicket #1294716876 Business Rules: Merchant vs. Affiliate Compensation Levels & Directory Inquiry
Hi team! Can you check this question, please? Priority: Normal Module: Compensation Plan / Merchant Program / Directory Ticket Reference: #1294716876 User Account Details: * Username: ainetworkingplus * User ID: 001.000.006.938 Issue
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 18, 2026, 7:04 PM
NewRe: Token Staking Adjustment – September 1
Apologies this was a typo its meant for October 1st Please revise my original request to reflect this date. ________________________________ From: Matt Swanson <matthew.swanson@booster.eco> Sent: Tuesday, August 18, 2026 1:39 PM To: David <david@
Matt Swanson <matthew.swanson@booster.eco>
Aug 18, 2026, 6:25 PM
NewToken Staking Adjustment – September 1
Hi David, I’d like to request an adjustment to the token staking requirement, reducing it from the current 30% to 10% effective September 1, 2026. Please let me know if this change is technically possible and, if so, what would be required to implement
Matt Swanson <matthew.swanson@booster.eco>
Aug 18, 2026, 5:53 PM
NewGeo-Fenced Merchant Push Notifications
Hi Team, I wanted to check on the current functionality for the push notifications triggered when approaching a participating merchant. During my recent testing, I initially received the notification a couple of times, but the notifications then stopped
Matt Swanson <matthew.swanson@booster.eco>
Aug 18, 2026, 5:30 PM
NewTicket: 1127256787– User: johnchomynfcm – ID: 011.000.000.003 – Unable to navigate page to view Staked BTEC tokens on crypto dashboard
Hi Team, Please check the following case: Username: johnchomynfcm ID: 011.000.000.003 Ticket Number: 1127256787 Issue Summary: User reports that he is unable to move beyond the current screen on his crypto dashboard to view his Staked BTEC tokens, de
Jose Genovese <jose.genovese@booster.eco>
Aug 18, 2026, 4:47 PM
NewTicket: 1024054938 – User: Aibooster – ID: 061.000.000.098 – Share count adjustment from 3 to 2 shares for AUD $1410 wallet transactions
Hi Team, Please check the following case: Username: Aibooster ID: 061.000.000.098 Ticket Number: 1024054938 Issue Summary: User Aibooster requested a correction regarding his recent share purchase in the Booster wallet. The system currently reflects
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 18, 2026, 4:37 PM
New[Sun Soft Inc] Re: Become a Momentum Partner – Final Enrollment, Payment, Agreement, and E-Signature Requirements
##- Please type your reply above this line -## Your request (202530000) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 12:31 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 4:31 PM
NewRe: September Supercharge – Development Feasibility & Timeline
Copied Matthew. Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In
David C <david@sunsoftny.com>
Aug 18, 2026, 4:09 PM
NewTicket: 1884627581 – User: soniagwanvalla – ID: 044.000.000.420 – Amazon eGift card of £64 failed to generate at checkout
Hi Team, Please check the following case: Username: soniagwanvalla ID: 044.000.000.420 Ticket Number: 1884627581 Issue Summary: User attempted to purchase an Amazon eGift card worth £64, but the card failed to generate during checkout despite payment
Jose Genovese <jose.genovese@booster.eco>
Aug 18, 2026, 4:04 PM
NewRe: September Supercharge – Development Feasibility & Timeline
Hello Team, Just wanted clarify that this does NOT apply to Digital Gift Cards AT ALL. eGift Cards are the only product ineligible of this super charge promo. Thank you ________________________________ From: David C <david@sunsoftny.com> Sen
Matt Swanson <matthew.swanson@booster.eco>
Aug 18, 2026, 3:35 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 11:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 3:34 PM
New[Sun Soft Inc] Re: Merchant Transactions – Required Transaction Fields & Management Capabilities
##- Please type your reply above this line -## Your request (202530065) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 11:33 EDT Hi, We have implemented the r
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 3:34 PM
New[Sun Soft Inc] Re: Pay & Go – In App and Desktop Purchase Update Card
##- Please type your reply above this line -## Your request (202530064) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 11:23 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 3:24 PM
NewTomorrow: How Growing Businesses Manage Projects at Scale
Last chance to register. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Aug 18, 2026, 3:02 PM
NewRe: IMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Dear Dietmar, Sorry to hear! With due respect, we have been following up on this matter for the past two months. As the license is managed by the licensing team at Microsystems, we kindly request that at least last month’s outstanding payment be cle
Abigail <abigail@sunsoftny.com>
Aug 18, 2026, 2:42 PM
NewIMPOPRTANT! AW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Dear Abigail, I have to inform you, that obviuously products are ordered with 0€ as a price, at least it ist hat what I see in the logistik system. I cannot doublecheck the rootcause, but I assume it is a new issue. However please release the acce
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 18, 2026, 1:26 PM
NewAW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Dear Abigail, thank you for your quick response. I understand your response in that way, that Wenura has to pay licence fee, if your system creates a lot of trouble and a lot of additonal cost on our ( customer) side it is not part of your scope and
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 18, 2026, 1:12 PM
NewRe: [Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review
Hi, Thank you for the detailed explanation. Yes, we would like to move forward with one unified login experience for both Business Merchants and Community Partners. The goal is to make the experience as simple and seamless as possible: Registration → F
Matt Swanson <matthew.swanson@booster.eco>
Aug 18, 2026, 11:56 AM
New[Request received]
##- Please type your reply above this line -## Your request (202530083) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Aug 18, 2026, 11:37 AM
NewFwd: Momentum Network and MAC AI Agent Review
Dear Team, Please find the details shared by the client regarding both Momentum AIs. Kindly complete the requested updates on the staging environment and let me know once they are ready for review. Thank you. QAG Team Delivery Support Gro
QAG <qag@sunsoftny.com>
Aug 18, 2026, 11:37 AM
NewFwd: Momentum Network and MAC AI Agent Review
Dear Team, Please find the details from the client regarding the both momentum AIs. Complete these on the staging and let me know. QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street,
QAG <qag@sunsoftny.com>
Aug 18, 2026, 11:35 AM
NewRe: Request for Affiliate Network by Country Report
Hello Matthew, Yes, this is definitely possible. We can provide a report showing the countries where we currently have registered affiliates, along with the number of registered affiliates in each country. Could you please submit a ticket to our Sup
QAG <qag@sunsoftny.com>
Aug 18, 2026, 11:33 AM
NewRe: Request for Affiliate Network by Country Report
Hello Matthew, Yes, this is definitely possible. We can provide a report showing the countries where we currently have registered affiliates, along with the number of registered affiliates in each country. Could you please submit a ticket to our Sup
QAG <qag@sunsoftny.com>
Aug 18, 2026, 11:32 AM
NewRe: Request for Affiliate Network by Country Report
Hello, Yes, this is definitely possible. We can provide a report showing the countries where we currently have registered affiliates, along with the number of registered affiliates in each country. Could you please submit a ticket to our Support Tea
QAG <qag@sunsoftny.com>
Aug 18, 2026, 11:32 AM
New[Sun Soft Inc] Re: Convention Pop-Up Still Not Corrected – Flyers Remain Cropped
##- Please type your reply above this line -## Your request (202530078) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 07:25 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 11:25 AM
New[Sun Soft Inc] Re: Kevin’s Book Pop-Up – English Version Requires Layout Correction
##- Please type your reply above this line -## Your request (202530079) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 07:24 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 11:24 AM
New[Sun Soft Inc] Re: Ticket #1342149028 - username: davidnewman - ID: 001.000.000.029 - Incorrect Wallet Binding & Token Display
##- Please type your reply above this line -## Your request (202530074) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 07:12 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 11:12 AM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Dear Dietmar, Thank you for your detailed email. We understand the concerns you have raised and acknowledge the operational challenges you have outlined. At this juncture, our immediate priority is to have the account brought fully current on or bef
Abigail <abigail@sunsoftny.com>
Aug 18, 2026, 11:09 AM
New[Sun Soft Inc] Re: Comission table
##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 07:06 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 11:06 AM
NewRequest for Affiliate Network by Country Report
Hi Team, Is it possible to pull a report showing all countries where we are currently active and have registered affiliates? I’m creating a slide for the upcoming presentation that highlights the existing global Booster network and our growth, and I’d l
Matt Swanson <matthew.swanson@booster.eco>
Aug 18, 2026, 10:53 AM
New[Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review
##- Please type your reply above this line -## Your request (202530037) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 06:52 EDT Hi, Thank you for sharing the a
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 10:52 AM
New[Sun Soft Inc] Re: Urgent: Pagination and Sorting Issues in Netsoft Partner Tab
##- Please type your reply above this line -## Your request (202530077) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 06:17 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 10:17 AM
New[Sun Soft Inc] Re: Ticket: 1109645941– User: joellambert – ID: 001.000.000.020 – [SECOND REVIEW] Pending $100 companion credits after posted bank charges
##- Please type your reply above this line -## Your request (202530070) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 06:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 10:10 AM
New[Sun Soft Inc] Re: Ticket: 1696896236 – User: johnchomynfcm – ID: 011.000.000.003 – System audit for subscription drops, AI numbers, and VPN client stability
##- Please type your reply above this line -## Your request (202530072) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 06:04 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 10:04 AM
NewPay & Go – Merchant Deactivation
Hi Team, As we finalize Pay & Go for launch, can you please confirm whether a merchant who accepts the Pay & Go Terms & Conditions and activates the feature will also have the ability to deactivate it at any time directly from their account? We would al
Matt Swanson <matthew.swanson@booster.eco>
Aug 18, 2026, 7:59 AM
New[Sun Soft Inc] Re: Ticket: 2118540887– User: queenazinwi – ID: 001.000.003.121– [SECOND REVIEW] Missing commissions and 3,750 CP from downline purchases
##- Please type your reply above this line -## Your request (202530075) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 03:21 EDT Hi, We have reviewed the report
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 7:21 AM
New[Sun Soft Inc] Re: Ticket#1319247450 - Username: Aibooster - ID: 061.000.000.098 - Technical Inquiry – AI Models Isolation, Data Privacy & Perplexity Integration
##- Please type your reply above this line -## Your request (202530073) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 03:00 EDT Hi, Thank you for sharing the q
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 7:00 AM
New[Sun Soft Inc] Re: URGENT: Business Director Rank Not Awarded – ID 813169
##- Please type your reply above this line -## Your request (202530081) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:53 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 6:53 AM
New[Sun Soft Inc] Re: URGENT: Lock Partner Name Fields
##- Please type your reply above this line -## Your request (202530080) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:51 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 6:51 AM
NewRe: [Sun Soft Inc] Re: Comission table
Hi @Support Team - Sun Soft Inc The commission rate is incorrect for some products: https://naturalpetcaresystem.com/wp-admin/post.php?post=38384&action=edit https://bo.naturalpetcaresystem.com/admin/viewcommission/view/4567/38384 If I order one o
István Ringhoffer <ringi.teszt@gmail.com>
Aug 18, 2026, 6:44 AM
New[Sun Soft Inc] Re: Co-Sponsorship
##- Please type your reply above this line -## Your request (202530071) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:37 EDT Hi, Thank you for your question
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 6:37 AM
NewAW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Dear Abigal, thank you for your Mail. I understand your view. But please note, that the plattform does not work reliable as expected an as a system approved for operation should work. As I wrote there were in between a lot of issues itendified, mai
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 18, 2026, 6:31 AM
New[Sun Soft Inc] Re: Ticket: 152382812 – User: wjmullen – ID: 001.000.000.154 – Brand Store checkout error "no shipment method has been selected" when paying with BTEC ...
##- Please type your reply above this line -## Your request (202530076) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 6:28 AM
New[Sun Soft Inc] Re: Billing History Issue – Monthly Payments Not Displaying Correctly
##- Please type your reply above this line -## Your request (202530059) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 18, 2026, 02:23 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 18, 2026, 6:23 AM
NewOrganise your day with Outlook
Use Outlook for easier communication and scheduling. Streamline your day with Outlook Getting organised is easy with Outlook, which is included in Microsoft 365. Send emails, schedule meetings, attach files from the cloud and track tasks – all in one
Microsoft 365 <Microsoft365@communication.microsoft.com>
Aug 18, 2026, 1:43 AM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, One more observation.. Regarding the Marketing Module, some data/results are displayed in the Affiliate Dashboard...however When I click on the details to view more information/detailed results, the dashboard is completely empty. https://prnt
Ana Bezerra <ana.bezerra@booster.eco>
Aug 18, 2026, 12:18 AM
NewURGENT: Business Director Rank Not Awarded – ID 813169
Team, Partner Eduardo Lopez (ID 813169) is showing 100% qualification for the Business Director rank, but his current rank remains Senior Business Associate. Please review the rank qualification logic, correct his current rank to Business Director,
Momentum Network <support@momentumnetwork.net>
Aug 17, 2026, 11:53 PM
NewURGENT: Lock Partner Name Fields
Team, Partners must not be able to change their first or last name from the Momentum Network Back Office. Please make both fields read-only immediately and enforce the restriction on the frontend and backend. Only authorized administrators should be
Momentum Network <support@momentumnetwork.net>
Aug 17, 2026, 11:44 PM
NewKevin’s Book Pop-Up – English Version Requires Layout Correction
Hello Team, The English version of Kevin’s book pop-up is larger than the Spanish version, and the flyer image is also being displayed at an excessive size. As a result, part of Kevin’s arm is being cropped, as shown in the attached screenshot. Plea
Momentum Network <support@momentumnetwork.net>
Aug 17, 2026, 11:10 PM
NewConvention Pop-Up Still Not Corrected – Flyers Remain Cropped
Hello Team, The convention pop-up has not yet been corrected. As shown in the attached screenshots, the flyers are still being cropped along the right side in both the English and Spanish versions. Please correct the pop-up so that: * The com
Momentum Network <support@momentumnetwork.net>
Aug 17, 2026, 11:07 PM
NewUrgent: Pagination and Sorting Issues in Netsoft Partner Tab
Hello Team, We have identified several issues in the Partner tab within Netsoft that require immediate correction. First, the number of records displayed does not match the selected page size. For example, when 10 items per page is selected, only se
Momentum Network <support@momentumnetwork.net>
Aug 17, 2026, 11:05 PM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, Thank you for the update. 1. Marketing/Campaign Module: Yes, I have access to the module. However, the Activate/Deactivate buttons are not available, which prevents me from managing the campaign flow https://prnt.sc/tShK2Zc0PmhK 2. Ema
Ana Bezerra <ana.bezerra@booster.eco>
Aug 17, 2026, 10:38 PM
NewRe: Momentum Network and MAC AI Agent Review
Re: Review and Approval of the AI Agents Hello, We have completed our initial review and testing of the AI Agents on both platforms. Overall, everything looks good; however, a few updates are required before we can provide final approval for the liv
Momentum Network <support@momentumnetwork.net>
Aug 17, 2026, 10:01 PM
NewRe: [Sun Soft Inc] Re: Become a Momentum Partner – Final Enrollment, Payment, Agreement, and E-Signature Requirements
Confirmed El lun, 17 ago 2026 a la(s) 5:45 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530000) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 17, 2026, 9:16 PM
NewRe: [Sun Soft Inc] Re: Billing History Issue – Monthly Payments Not Displaying Correctly
Confirmed El lun, 17 ago 2026 a la(s) 9:44 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530059) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 17, 2026, 9:16 PM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, Hope you are doing well. Just a gentle follow-up to our Billing Office email of August 13 regarding the outstanding subscription dues. As we have not yet received an update, we have currently paused only the admin access, while keepin
Abigail <abigail@sunsoftny.com>
Aug 17, 2026, 8:28 PM
NewFwd: SEPTEMBER SUPERCHARGE 2026
Dear Anna, FYI - Boss approved this CR. Thank you. QAG Team Begin forwarded message: From: Marko Kesteli <marko.kesteli@booster.eco> Subject: SEPTEMBER SUPERCHARGE 2026 Date: August 17, 2026 at 12:15:49 EDT To: Matt Swanson <matthew.sw
QAG <qag@sunsoftny.com>
Aug 17, 2026, 8:18 PM
NewTicket: 152382812 – User: wjmullen – ID: 001.000.000.154 – Brand Store checkout error "no shipment method has been selected" when paying with BTEC tokens
Hi Team, Please check the following case: Username: wjmullen ID: 001.000.000.154 Ticket Number: 152382812 Issue Summary: User wjmullen is unable to complete a purchase from the Brand Store when attempting to pay using BTEC tokens. The checkout system
Jose Genovese <jose.genovese@booster.eco>
Aug 17, 2026, 8:04 PM
NewFwd: SEPTEMBER SUPERCHARGE 2026
Hello QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team Reinvent Innovation New York, USA Begin forwarded message: From
QAG <qag@sunsoftny.com>
Aug 17, 2026, 7:41 PM
NewTicket: 2118540887– User: queenazinwi – ID: 001.000.003.121– [SECOND REVIEW] Missing commissions and 3,750 CP from downline purchases
Hi Team, Please check the following case: Username: queenazinwi ID: 001.000.003.121 Ticket Number: 2118540887 Issue Summary: This is a second review request for user queenazinwi. The user reports that she has not received any commissions or Ca
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 17, 2026, 6:09 PM
NewTicket #1342149028 - username: davidnewman - ID: 001.000.000.029 - Incorrect Wallet Binding & Token Display
Ticket #1342149028 - username: davidnewman - ID: 001.000.000.029 - Incorrect Wallet Binding & Token Display Discrepancy - User Account Username: davidnewman ID user: 001.000.000.029 Module: User Dashboard / Web3 Wallet Binding Issue Description:
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 17, 2026, 6:07 PM
NewTicket#1319247450 - Username: Aibooster - ID: 061.000.000.098 - Technical Inquiry – AI Models Isolation, Data Privacy & Perplexity Integration
Hi Team, User Aibooster - ID: 061.000.000.098 has submitted a technical security and architecture query regarding our AI product suite (Booster Ignite and Booster AI Companion): 1. Data Security & Model Isolation: Are the AI models siloed/secure on
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 17, 2026, 5:54 PM
NewRe: [Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review
Hi, Thank you for the update and for implementing the branding across the registration experience. The Community Partner and Business Merchant treatments look good, and we appreciate the work your team has done to keep the existing workflow and functiona
Matt Swanson <matthew.swanson@booster.eco>
Aug 17, 2026, 5:46 PM
NewTicket: 1696896236 – User: johnchomynfcm – ID: 011.000.000.003 – System audit for subscription drops, AI numbers, and VPN client stability
Hi Team, Please check the following case: Username: johnchomynfcm ID: 011.000.000.003 Ticket Number: 1696896236 Issue Summary: User johnchomynfcm reported multiple recurring technical issues affecting his active suite of products (currently 6 active
Jose Genovese <jose.genovese@booster.eco>
Aug 17, 2026, 5:40 PM
NewRe: September Supercharge – Development Feasibility & Timeline
Sure thing will do Matthew. Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 1000
David C <david@sunsoftny.com>
Aug 17, 2026, 5:04 PM
NewRe: September Supercharge – Development Feasibility & Timeline
Thank you David, Invoice paid. Please forward all project related correspondence to Marko Kesteli with me in CC for this specific project as he is spear heading this project. Thx! ________________________________ From: David C <david@sunsoftn
Matt Swanson <matthew.swanson@booster.eco>
Aug 17, 2026, 5:01 PM
NewRe: September Supercharge – Development Feasibility & Timeline
Hi Matt, Thank you for the confirmation. Click here to view and pay the invoice. P.S. Steve, please coordinate with Matthew and the Dev Team on the detailed breakdown and imaging requirements outlined in the email attachment, as well as the UI/UX
David C <david@sunsoftny.com>
Aug 17, 2026, 4:55 PM
NewCo-Sponsorship
As you know, we added the capability to have co-sponsors, which we really haven't utilized yet, but soon will begin doing so. One scenario that came up raises a question...here is the example. Ryan recruits Paul to his level 1. Then, they co-sponsor
Chad Osborne <chad@callitclosed.com>
Aug 17, 2026, 4:52 PM
NewRe: September Supercharge – Development Feasibility & Timeline
Attached is the email with special breakdown and imaging requesting Thx! ________________________________ From: Matt Swanson <matthew.swanson@booster.eco> Sent: Monday, August 17, 2026 12:33 PM To: David C <david@sunsoftny.com> Cc: QAG <qag@sunsof
Matt Swanson <matthew.swanson@booster.eco>
Aug 17, 2026, 4:36 PM
NewRe: September Supercharge – Development Feasibility & Timeline
Hi David, Please move forward with the project as discussed. At this stage, I’d really appreciate it if the team could make every effort to have everything completed ahead of the launch date, allowing us sufficient time for proper testing, feedback, and
Matt Swanson <matthew.swanson@booster.eco>
Aug 17, 2026, 4:33 PM
NewTicket: 1109645941– User: joellambert – ID: 001.000.000.020 – [SECOND REVIEW] Pending $100 companion credits after posted bank charges
Hi Team, Please check the following case: Username: joellambert ID: 001.000.000.020 Ticket Number: 1109645941 Issue Summary: This is a second review request for user joellambert. The user previously reported missing two $50 credit purchases for Boost
Jose Genovese <jose.genovese@booster.eco>
Aug 17, 2026, 4:21 PM
New[Sun Soft Inc] Re: Pay & Go – Push Notifications for Reward Delivery
##- Please type your reply above this line -## Your request (202530068) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 11:59 EDT Hi, Thank you for your kind wor
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 3:59 PM
New[Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review
##- Please type your reply above this line -## Your request (202530037) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 11:39 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 3:39 PM
NewRe: [Sun Soft Inc] Re: Pay & Go – Push Notifications for Reward Delivery
Hi Team, First, I’d like to extend my sincere thanks and appreciation to you and the team for how this project is coming along. The direction of the Pay & Go experience is now very much in line with what I had envisioned, and at this point, I really feel
Matt Swanson <matthew.swanson@booster.eco>
Aug 17, 2026, 3:24 PM
NewRe: [Sun Soft Inc] Re: Pay & Go – In App and Desktop Purchase Update Card
Hi, Thank you for implementing the Pay & Go Purchase Updates informational card and for sharing the current version. After reviewing it more closely, I’d like to make a slight adjustment to the UI/UX for both desktop and the mobile app. I apologize for
Matt Swanson <matthew.swanson@booster.eco>
Aug 17, 2026, 3:13 PM
New[Sun Soft Inc] Re: Pay & Go – Push Notifications for Reward Delivery
##- Please type your reply above this line -## Your request (202530068) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 11:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 3:04 PM
New[Sun Soft Inc] Re: google, apple pay question
##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 10:41 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 2:42 PM
New[Sun Soft Inc] Re: Pay & Go – In App and Desktop Purchase Update Card
##- Please type your reply above this line -## Your request (202530064) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 10:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 2:41 PM
NewRe: [Sun Soft Inc] Re: google, apple pay question
Hi @Support Team - Sun Soft Inc Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 17., H, 13:36): ##- Please type your reply above this line -##
István Ringhoffer <ringi.teszt@gmail.com>
Aug 17, 2026, 2:21 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 10:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 2:09 PM
NewRe: September Supercharge – Development Feasibility & Timeline
Hi Matt, Thank you for sharing the September Supercharge specifications. As part of our L2 Technical Support, we cover bugs, performance fixes and minor configuration/UI/UX tweaks related to delivered CRs. For the first year following a CR, we also
David C <david@sunsoftny.com>
Aug 17, 2026, 2:02 PM
New[Sun Soft Inc] Re: Comission table
##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 09:59 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 1:59 PM
New[Sun Soft Inc] Re: Billing History Issue – Monthly Payments Not Displaying Correctly
##- Please type your reply above this line -## Your request (202530059) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 09:44 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 1:44 PM
New[Sun Soft Inc] Re: Sponsor Change Request – Celso Moises
##- Please type your reply above this line -## Your request (202530060) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 09:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 1:19 PM
NewMomentum Network and MAC AI Agent Review
Hello Kevin, We hope you are doing well. This is a gentle reminder regarding the AI Agents configured on the Momentum Network Backoffice (Staging) and the MAC AI Agent installed on the MAC Optima Platform. Have you had a chance to review and test
QAG <qag@sunsoftny.com>
Aug 17, 2026, 12:58 PM
NewMomentum Network and MAC AI Agent Review
Hello Kevin, We hope you are doing well. This is a gentle reminder regarding the AI Agents configured on the Momentum Network Backoffice (Staging) and the MAC AI Agent installed on the MAC Optima Platform. Have you had a chance to review and test
QAG <qag@sunsoftny.com>
Aug 17, 2026, 12:57 PM
New[Sun Soft Inc] Re: Debt Relief Guidance Program – Final Access Control, Eligibility, Workflow, and UI Requirements
##- Please type your reply above this line -## Your request (202530026) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 08:55 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 12:55 PM
New[Sun Soft Inc] Re: Event Popup Layout Issue – Flyer Alignment
##- Please type your reply above this line -## Your request (202530061) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 08:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 12:32 PM
NewRe: [Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12
Hello, Thank you for the detailed clarification and for reviewing these items. First, regarding the geofencing notification, thank you for clarifying how the location permissions affect the functionality. This is very helpful for us to understand and wi
Matt Swanson <matthew.swanson@booster.eco>
Aug 17, 2026, 12:19 PM
New[Sun Soft Inc] Re: google, apple pay question
##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 07:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 11:36 AM
New[Sun Soft Inc] Re: Credit Builder Blueprint Redesign – Complete Onboarding, Course Progression, Inline Quiz, and Completion Requirements
##- Please type your reply above this line -## Your request (202530027) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 07:27 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 11:28 AM
New[Sun Soft Inc] Re: MAC Budgeting Tools Updates – Recurring Transactions, Categories, Editing, and PDF Downloads
##- Please type your reply above this line -## Your request (202530029) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 07:05 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 11:05 AM
New[Sun Soft Inc] Re: DreamSaver Updates – 30-Day Savings Plan Calculation Logic and Add Dream Requirements
##- Please type your reply above this line -## Your request (202530030) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 07:00 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 11:00 AM
NewRe: [Sun Soft Inc] Re: google, apple pay question
Hi @Support Team - Sun Soft Inc Unfortunately, I haven't found a plugin yet that doesn't use express checkout. There’s no need for the modifications; it won’t be used. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (
István Ringhoffer <ringi.teszt@gmail.com>
Aug 17, 2026, 10:51 AM
New[Sun Soft Inc] Re: MAC Login Page Redesign – UI, Motion, and Responsive Requirements
##- Please type your reply above this line -## Your request (202530048) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 06:41 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 10:42 AM
New[Sun Soft Inc] Re: MAC Sidebar Icon System Update
##- Please type your reply above this line -## Your request (202530031) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 06:35 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 10:35 AM
NewRe: [Sun Soft Inc] Re: Comission table
Hi @Support Team - Sun Soft Inc It’s fine when using Hungarian forints, but if I order the products in euros, it charges twice as much commission: https://naturalpetcaresystem.com/wp-admin/post.php?post=38369&action=edit Üdvözlettel / Kind regard
István Ringhoffer <ringi.teszt@gmail.com>
Aug 17, 2026, 10:30 AM
New[Sun Soft Inc] Re: Shopper App — Wallet Balance Card Messaging Update
##- Please type your reply above this line -## Your request (202530063) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 06:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 10:26 AM
New[Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12
##- Please type your reply above this line -## Your request (202530062) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 05:48 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 9:48 AM
New[Sun Soft Inc] Re: Become a Momentum Partner – Final Enrollment, Payment, Agreement, and E-Signature Requirements
##- Please type your reply above this line -## Your request (202530000) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 05:45 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 9:45 AM
NewPay & Go – Push Notifications for Reward Delivery
Hi David and Team, I’d like to discuss a potential enhancement to the Pay & Go reward delivery experience. As we understand it, the reward data is currently being received approximately every 4 hours. However, based on five test transactions, we observe
Matt Swanson <matthew.swanson@booster.eco>
Aug 17, 2026, 9:04 AM
NewSeptember Supercharge – Development Feasibility & Timeline
Hi David and Team, I’d like to propose the attached September Supercharge promotion for development and would like your feedback on technical feasibility, development requirements, and estimated timeline. At a high level, the promotion would work as fol
Matt Swanson <matthew.swanson@booster.eco>
Aug 17, 2026, 8:29 AM
New[Sun Soft Inc] Re: Latest APK – Merchant UI/UX, Pay & Go and Profile Activation
##- Please type your reply above this line -## Your request (202530011) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 04:08 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Aug 17, 2026, 8:08 AM
New[Sun Soft Inc] Re: Membership Change – Omar Irizarry Chamorro (ID 759896)
##- Please type your reply above this line -## Your request (202530067) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 03:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 7:42 AM
New[Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up
##- Please type your reply above this line -## Your request (202530021) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 01:40 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 5:40 AM
New[Sun Soft Inc] Re: URGENT: Momentum Awards 2026 Ticket Link Needs to Be Fixed
##- Please type your reply above this line -## Your request (202530058) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 17, 2026, 01:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 17, 2026, 5:39 AM
NewMembership Change – Omar Irizarry Chamorro (ID 759896)
Dear Team, Please proceed with changing the membership status for Omar Irizarry Chamorro, ID 759896, from Partner to Customer. This change should include the following: * His account access and platform should be configured as a Customer acco
Momentum Network <support@momentumnetwork.net>
Aug 17, 2026, 3:20 AM
NewMerchant Transactions – Required Transaction Fields & Management Capabilities
Hi Team, I’d like to request a review of the transaction management area within the Booster Partner Program to ensure merchants have the appropriate information and capabilities for all transaction types, not just Pay & Go. The goal is for the transacti
Matt Swanson <matthew.swanson@booster.eco>
Aug 15, 2026, 3:45 PM
NewPay & Go – In App and Desktop Purchase Update Card
Hi Team, I recommend implementing a small informational card at the top of “My Pay & Go Purchases” to clearly communicate what shoppers should expect after making a Pay & Go purchase. The card should explain that purchase details and earned benefits wil
Matt Swanson <matthew.swanson@booster.eco>
Aug 15, 2026, 3:22 PM
NewRe: [Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12
Hi Team, I wanted to flag a few items I noticed during the Pay & Go testing for European merchants and affiliates. 1. Currency consistency For European merchants and affiliates, the transaction currency should be displayed consistently in EUR (€) throu
Matt Swanson <matthew.swanson@booster.eco>
Aug 15, 2026, 2:54 PM
New[Sun Soft Inc] Re: Comission table
##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 15, 2026, 08:37 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 15, 2026, 12:37 PM
New[Sun Soft Inc] Re: Pay & GO -Transaction Testing Update — Hour 12
##- Please type your reply above this line -## Your request (202530062) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 15, 2026, 08:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 15, 2026, 12:36 PM
NewShopper App — Wallet Balance Card Messaging Update
Hi Team, I noticed an update needed on the Shopper App main screen regarding the Wallet Balance card. Currently, the card displays “Ready to Withdraw.” This messaging is not accurate because the cashback balance is not necessarily intended to be withdra
Matt Swanson <matthew.swanson@booster.eco>
Aug 15, 2026, 8:02 AM
NewPay & GO -Transaction Testing Update — Hour 12
Hi Team, I understand we have a 24-hour window for the transaction to fully process and also understand Plaid provides transactional data every 4 hours but I wanted to provide everyone with an update at Hour 12 post-transaction so we have a clear record
Matt Swanson <matthew.swanson@booster.eco>
Aug 15, 2026, 7:55 AM
NewEvent Popup Layout Issue – Flyer Alignment
Hello Team, Please review and correct the layout of the Momentum Awards 2026 event popup. There is currently an unnecessary vertical space between the flyer on the left side and the event information section on the right side. As shown in the attach
Momentum Network <support@momentumnetwork.net>
Aug 15, 2026, 5:12 AM
NewSponsor Change Request – Celso Moises
Hello Team, Please assist us with the following sponsor change in the system: Partner to be moved: * Name: Celso Moises * Member ID: 256933 Celso Moises needs to be a directly sponsored partner under: * Sponsor Name: Eduardo
Momentum Network <support@momentumnetwork.net>
Aug 15, 2026, 4:46 AM
NewBilling History Issue – Monthly Payments Not Displaying Correctly
Hello Team, I would like to report an issue we are currently experiencing in the Billing History section of the client platform. This section is expected to display the complete history of all monthly payments made by each client. However, in the ca
Momentum Network <support@momentumnetwork.net>
Aug 15, 2026, 4:43 AM
NewRe: [Sun Soft Inc] Re: Debt Relief Guidance Program – Final Access Control, Eligibility, Workflow, and UI Requirements
Confirmed El vie, 14 ago 2026 a la(s) 12:47 p.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530026) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Aug 15, 2026, 4:31 AM
NewRe: [Sun Soft Inc] Re: Credit Builder Blueprint Redesign – Complete Onboarding, Course Progression, Inline Quiz, and Completion Requirements
Confirmed El vie, 14 ago 2026 a la(s) 11:34 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530027) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Aug 15, 2026, 4:30 AM
NewRe: [Sun Soft Inc] Re: MAC Budgeting Tools Updates – Recurring Transactions, Categories, Editing, and PDF Downloads
Confirmed El vie, 14 ago 2026 a la(s) 10:19 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530029) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Aug 15, 2026, 4:29 AM
NewRe: [Sun Soft Inc] Re: DreamSaver Updates – 30-Day Savings Plan Calculation Logic and Add Dream Requirements
Confirmed El vie, 14 ago 2026 a la(s) 10:06 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530030) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Aug 15, 2026, 4:28 AM
NewRe: [Sun Soft Inc] Re: MAC Login Page Redesign – UI, Motion, and Responsive Requirements
Confirmed El vie, 14 ago 2026 a la(s) 10:05 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530048) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Aug 15, 2026, 4:23 AM
NewRe: Booster Companion Mobile App
Hi Team, As an addendum to Hazel’s testing report, I also tested the latest build on a physical Android device and observed additional issues with the Voice Chat functionality. During my test: * The voice audio stuttered significantly. * The
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 15, 2026, 2:54 AM
NewRe: Booster Companion Mobile App
Hi team, Thanks for the new build. Attached is the report covering what we tested today. Quick summary: * Text Chat (Issue #22) is confirmed fixed - the new 'Chat with [Name]' option works well, tested with a full two-way conversation. *
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 15, 2026, 12:14 AM
NewNamecheap services back online
Services have been restored following a data center cooling failure. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Namecheap Support <support@namecheap.com>
Aug 14, 2026, 10:24 PM
NewURGENT: Momentum Awards 2026 Ticket Link Needs to Be Fixed
Subject: URGENT: Momentum Awards 2026 Ticket Link Needs to Be Fixed Hello Development Team, We need to urgently correct the link connected to the “Buy My Ticket” button in the Momentum Awards 2026 popup. Currently, when a user clicks the button,
Momentum Network <support@momentumnetwork.net>
Aug 14, 2026, 9:33 PM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hello team, Regarding the 99 emails, please share them with me you can pick it random emails selection. Meanwhile, could you explain why you don't use the current active campaigns to validate this tracking/mapping, given that we have 5 active ads ru
Ana Bezerra <ana.bezerra@booster.eco>
Aug 14, 2026, 7:00 PM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, Thank you for the clarification. Please ensure that I have full access to all marketing-related functionalities and modules, without exception, including the Campaign Approval module in the Admin panel. I will be taking responsibility for mana
Ana Bezerra <ana.bezerra@booster.eco>
Aug 14, 2026, 4:58 PM
New[Sun Soft Inc] Re: Debt Relief Guidance Program – Final Access Control, Eligibility, Workflow, and UI Requirements
##- Please type your reply above this line -## Your request (202530026) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 12:47 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 4:47 PM
NewRe: [Sun Soft Inc] Re: MAC Sidebar Icon System Update
Confirmed On Fri, Aug 14, 2026 at 10:35 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530031) has been updated. To add additional comments, reply to this email
Momentum Network <support@momentumnetwork.net>
Aug 14, 2026, 4:45 PM
NewRe: [Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up
Confirmed On Fri, Aug 14, 2026 at 7:21 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202530021) has been updated. To add additional comments, reply to this email.
Momentum Network <support@momentumnetwork.net>
Aug 14, 2026, 4:42 PM
New[Sun Soft Inc] Re: Credit Builder Blueprint Redesign – Complete Onboarding, Course Progression, Inline Quiz, and Completion Requirements
##- Please type your reply above this line -## Your request (202530027) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 11:34 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 3:34 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 11:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 3:33 PM
New[Sun Soft Inc] Re: Booster Affiliate Back Office — Audit Findings & Priority Fixes (attached)
##- Please type your reply above this line -## Your request (202530055) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 11:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 3:10 PM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, Thank you for the clarification :) Regarding Meta still...Could you please confirm who requested or approved this workflow/requirement, where Meta campaigns must be manually approved from the Admin side before becoming visible in the Affiliate
Ana Bezerra <ana.bezerra@booster.eco>
Aug 14, 2026, 3:08 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:46 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 2:46 PM
New[Sun Soft Inc] Re: MAC Sidebar Icon System Update
##- Please type your reply above this line -## Your request (202530031) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:35 EDT Hi, Thank you for the requireme
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 2:35 PM
New[Sun Soft Inc] Re: MAC Budgeting Tools Updates – Recurring Transactions, Categories, Editing, and PDF Downloads
##- Please type your reply above this line -## Your request (202530029) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:19 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 2:20 PM
New[Sun Soft Inc] Re: DreamSaver Updates – 30-Day Savings Plan Calculation Logic and Add Dream Requirements
##- Please type your reply above this line -## Your request (202530030) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:06 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 2:07 PM
New[Sun Soft Inc] Re: MAC Login Page Redesign – UI, Motion, and Responsive Requirements
##- Please type your reply above this line -## Your request (202530048) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 10:05 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 2:05 PM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, I have a few points I would like to clarify so we can move forward with the testing and mapping: Email list / 100 records Regarding the 100 emails, I know they are necessary to set up the new campaign with a specific audience, as instructed by
Ana Bezerra <ana.bezerra@booster.eco>
Aug 14, 2026, 1:14 PM
NewBooster Affiliate Back Office — Audit Findings & Priority Fixes (attached)
Hi team, I ran a full audit of the Affiliate Back Office (my personal account) — every page, menu, button, and filter — and I'm attaching the complete findings report. Below is a summary of what needs attention, ranked by priority. Full details (what was
Matt Swanson <matthew.swanson@booster.eco>
Aug 14, 2026, 12:30 PM
NewRe: [Sun Soft Inc] Re: Comission table
Hi @Support Team - Sun Soft Inc I spoke with András, and Silver needs to be modified as well. I marked it in orange in the Excel file. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> e
István Ringhoffer <ringi.teszt@gmail.com>
Aug 14, 2026, 12:23 PM
New[Sun Soft Inc] Re: Ticket: 529096401– User: NealSalvino – ID: 001.000.000.712 – Active Booster AI Companion Pro subscription shows "Access Denied" error
##- Please type your reply above this line -## Your request (202530016) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 08:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 12:20 PM
New[Sun Soft Inc] Re: Add to mailing list
##- Please type your reply above this line -## Your request (202530054) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 08:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 12:19 PM
NewRe: [Sun Soft Inc] Re: Latest APK – Merchant UI/UX, Pay & Go and Profile Activation
Hi, Thanks for the clarification. I’m aligned with the proposed approach and approve moving forward with the changes outlined below. For Merchant onboarding, I agree with replacing the current AI Onboarding flow in the mobile app with the improved web-b
Matt Swanson <matthew.swanson@booster.eco>
Aug 14, 2026, 12:19 PM
New[Sun Soft Inc] Re: Latest APK – Merchant UI/UX, Pay & Go and Profile Activation
##- Please type your reply above this line -## Your request (202530011) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 08:00 EDT Hi, Thank you for your detailed
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Aug 14, 2026, 12:00 PM
New[Sun Soft Inc] Re: Ticket#69635631 - ID: 061.000.000.050 - username: jr - active stake with the status "Awaiting migration"
##- Please type your reply above this line -## Your request (202530044) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:51 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 11:51 AM
New[Sun Soft Inc] Re: Pay & Go — Shopper Card Management
##- Please type your reply above this line -## Your request (202530014) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:50 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 11:50 AM
New[Sun Soft Inc] Re: google, apple pay question
##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:49 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 11:49 AM
New[Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up
##- Please type your reply above this line -## Your request (202530021) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:21 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 11:21 AM
NewRe: [Sun Soft Inc] Re: google, apple pay question
Hi @Support Team - Sun Soft Inc Yes, I know that. The only problem is that it can’t be used with a standard shopping cart because of our custom solutions. What I was interested in was whether there might be a different solution using another payment g
István Ringhoffer <ringi.teszt@gmail.com>
Aug 14, 2026, 11:21 AM
New[Sun Soft Inc] Re: Sponsor Changes
##- Please type your reply above this line -## Your request (202530047) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:20 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 11:20 AM
NewRe: [Sun Soft Inc] Re: Pay & Go — Shopper Card Management
Looks great! Thank you ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Friday, August 14, 2026 6:16 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.com>; QAG
Matt Swanson <matthew.swanson@booster.eco>
Aug 14, 2026, 11:08 AM
New[Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates
##- Please type your reply above this line -## Your request (202529956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 07:04 EDT Hi, We have successfully moved
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 11:05 AM
New[Sun Soft Inc] Re: Ticket: 2097148649 – User: JohnFong – ID: 011.000.000.015 – Unable to log in to Booster Companion despite active subscription
##- Please type your reply above this line -## Your request (202530043) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 10:40 AM
New[Sun Soft Inc] Re: Implementation Request: Bilingual Momentum Awards 2026 Back-Office Pop-Up
##- Please type your reply above this line -## Your request (202530025) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:38 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 10:38 AM
New[Sun Soft Inc] Re: Pay & Go — Shopper Card Management
##- Please type your reply above this line -## Your request (202530014) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 10:16 AM
New[Sun Soft Inc] Re: google, apple pay question
##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:15 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 10:15 AM
New[Sun Soft Inc] Re: Ticket: 286680460 – User: mobilemarketers – ID: 001.000.000.123 – Typo displaying "BTEX" instead of "BTEC" on mobile web browser
##- Please type your reply above this line -## Your request (202530040) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 06:04 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 10:04 AM
NewRe: [Sun Soft Inc] Re: google, apple pay question
Hi @Support Team - Sun Soft Inc It seems this doesn’t work as a normal payment method. It doesn’t use the data from the order page, so if I’m seeing this correctly, no account was created during the order either. Is there a separate Google Pay API or p
István Ringhoffer <ringi.teszt@gmail.com>
Aug 14, 2026, 8:53 AM
New[Sun Soft Inc] Re: Required Updates to Credit Restoration Submission Notification
##- Please type your reply above this line -## Your request (202529995) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 04:07 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 8:07 AM
New[Sun Soft Inc] Re: Credit Analysis Redesign – Complete Functional, Data, Administrative, and UI Requirements
##- Please type your reply above this line -## Your request (202530003) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 04:03 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 8:03 AM
New[Sun Soft Inc] Re: Credit Optimization Redesign – SmartCredit Setup, Documents, and View Progress
##- Please type your reply above this line -## Your request (202530002) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 04:01 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 8:01 AM
New[Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status
##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 04:01 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 8:01 AM
NewAdd to mailing list
Hi Team; Can you add this person to the mailing list. He said he hasn’t received since 2025 September. Thank you ys1980ys0212@gmail.com -- Yours sincerely, Saima Chaudhury Chief Marketing Officer Address: Chuchubiweg 17, Solideo Build
Saima Chaudhury - COO <saima.c@gng.community>
Aug 14, 2026, 7:58 AM
New[Sun Soft Inc] Re: Final MAC Dashboard Updates – Referrals, Enrollment Links, Partner CTA, and Quick Access
##- Please type your reply above this line -## Your request (202529999) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:43 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 7:43 AM
New[Sun Soft Inc] Re: Clarification Needed: Tier vs. Flexible Staking – Owen – ID 061.000.000.264 – Ticket 2055087762
##- Please type your reply above this line -## Your request (202530052) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 7:42 AM
New[Sun Soft Inc] Re: Ticket: 445273113 – User: K4 – ID: 001.000.000.704 – Staked BTEC tokens not displaying on desktop Back Office main page
##- Please type your reply above this line -## Your request (202530041) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 7:41 AM
New[Sun Soft Inc] Re: Login Error After Password Reset – rizikipendeza23com – ID 001.000.006.190
##- Please type your reply above this line -## Your request (202530051) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:07 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 7:07 AM
New[Sun Soft Inc] Re: Re: Event Management System Design and function update.
##- Please type your reply above this line -## Your request (202530050) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:05 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 7:05 AM
New[Sun Soft Inc] Re: Affiliate Back Office Update – New My Profile Page Design & Materials
##- Please type your reply above this line -## Your request (202530045) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 03:04 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 7:05 AM
New[Sun Soft Inc] Re: Delete users
##- Please type your reply above this line -## Your request (202530042) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:59 EDT Hi, Regarding the following two
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 6:59 AM
New[Sun Soft Inc] Re: Ticket # 1952821687 - Username: Aibooster - ID: 061.000.000.098 – Wallet Balance UI Sync Delay on First Load (Shopper Tab)
##- Please type your reply above this line -## Your request (202530038) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:57 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 6:57 AM
New[Sun Soft Inc] Re: Storno Issue
##- Please type your reply above this line -## Your request (202530036) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:52 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 6:52 AM
New[Sun Soft Inc] Re: Urgent Request – Identify Ethoca Alert Transaction
##- Please type your reply above this line -## Your request (202530046) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:52 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 6:52 AM
New[Sun Soft Inc] Re: Ticketing Center – Add Video Upload Option
##- Please type your reply above this line -## Your request (202530034) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 14, 2026, 02:31 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 14, 2026, 6:31 AM
NewPower up your productivity with Microsoft 365
See how to get more done with apps like Word, Excel, PowerPoint and OneNote. Get more done with Microsoft 365 With Microsoft 365, you now have the tools to do your best work. Use Word to craft and edit documents, Excel to analyse data, PowerPoint to c
Microsoft 365 <Microsoft365@communication.microsoft.com>
Aug 14, 2026, 4:30 AM
NewClarification Needed: Tier vs. Flexible Staking – Owen – ID 061.000.000.264 – Ticket 2055087762
Hello Team, Please assist with the following member inquiry: Username: Owen Member ID: 061.000.000.264 Ticket Number: 2055087762 Category: BTEC / Staking Member Question: “What’s the difference between Tier and Flexible Staking?” This may be relat
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 14, 2026, 2:46 AM
NewLogin Error After Password Reset – rizikipendeza23com – ID 001.000.006.190
Hi Team! Username: rizikipendeza23com Member ID: 001.000.006.190 Issue: The member is unable to log in to their account. We already reset the password, but the member confirms they are still receiving the error shown in the screenshot when attempting
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 14, 2026, 2:27 AM
NewChangelog: Team initiatives
Team initiatives August 13, 2026 Initiatives are Linear’s way to manage product strategy and high-level planning across projects. Strategy may start at the company level, but teams carry it forward. You can now assign a team to lead an initiative, mak
Linear <changelog@updates.linear.app>
Aug 13, 2026, 11:07 PM
NewMAC Login Page Redesign – UI, Motion, and Responsive Requirements
Hi Team, Please redesign the MAC login page using the two attached images as the primary visual reference. The objective is to replace the current basic login screen with a premium, dynamic, and user-friendly welcome experience. Required Design
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 8:28 PM
NewSponsor Changes
I changed the sponsors of Kathleen Harrison and Pamela Jeremiah to Brian Taylor. Can you please make that change retroactive to July 1 for revenue share calculations? Thanks, -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@
Chad Osborne <chad@callitclosed.com>
Aug 13, 2026, 6:38 PM
NewUrgent Request – Identify Ethoca Alert Transaction
Hi Team, We received an Ethoca Fraud Alert and need your assistance identifying the transaction and the customer/account associated with it in our system. Please use the following information to locate the transaction: * Amount: $99.99 USD
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 6:33 PM
NewAffiliate Back Office Update – New My Profile Page Design & Materials
Hi Team! Here is the next Affiliate Back Office page update. This update is for the My Profile page. At this time, Affiliates can access My Profile in two ways: * By clicking their profile picture / My Profile * By clicking My Profile in
Matt Ferk <Matt.Ferk@booster.eco>
Aug 13, 2026, 6:32 PM
NewThe 3 workflows small teams swear by
Less stress, clear ownership, and more time for the work that matters. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Aug 13, 2026, 6:30 PM
NewRe: [Sun Soft Inc] Re: Final MAC Dashboard Updates – Referrals, Enrollment Links, Partner CTA, and Quick Access
Confirmed El jue, 13 ago 2026 a la(s) 10:48 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529999) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 6:27 PM
NewRe: [Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status
Confirmed El jue, 13 ago 2026 a la(s) 8:35 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 6:26 PM
NewRe: [Sun Soft Inc] Re: Credit Optimization Redesign – SmartCredit Setup, Documents, and View Progress
Confirmed El jue, 13 ago 2026 a la(s) 8:22 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530002) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 6:25 PM
NewRe: [Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up
Staging Update – Momentum Network Logo Hi Team, Thank you for the update. We reviewed the staging implementation. There is one adjustment needed before approval: in the area highlighted in the screenshot, the official Momentum Network logo should
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 6:22 PM
NewRe: [Sun Soft Inc] Re: Implementation Request: Bilingual Momentum Awards 2026 Back-Office Pop-Up
Confirmed El jue, 13 ago 2026 a la(s) 11:28 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530025) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 6:19 PM
NewRe: [Sun Soft Inc] Re: Credit Analysis Redesign – Complete Functional, Data, Administrative, and UI Requirements
Confirmed El jue, 13 ago 2026 a la(s) 4:04 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530003) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 5:55 PM
NewRe: [Sun Soft Inc] Re: Required Updates to Credit Restoration Submission Notification
Confirmed El jue, 13 ago 2026 a la(s) 7:33 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529995) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 5:52 PM
NewTicket#69635631 - ID: 061.000.000.050 - username: jr - active stake with the status "Awaiting migration"
Hi Team, Username: jr Ticket Number: 69635631 User ID: 061.000.000.050 Please review the following inquiry regarding token migration and Airdrop eligibility: User Wallet Address (Old Wallet): 0x705de5c31948c0A2861D67D3e5b734Db2f400DC3 Issue Deta
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 13, 2026, 5:51 PM
NewRe: [Sun Soft Inc] Re: Ticketing Center – Add Video Upload Option
Hi Team, Thank you for the update. My current staging credentials only work on the following site, which was previously designated to us as the staging environment: https://bostg.boosterpartner.ai/admin I tested the Ticketing Center there, but I do no
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 13, 2026, 5:40 PM
NewTicket: 2097148649 – User: JohnFong – ID: 011.000.000.015 – Unable to log in to Booster Companion despite active subscription
Hi Team, Please check the following case: * Username: JohnFong * ID: 011.000.000.015 * Ticket Number: 2097148649 * Category: Booster Companion * Issue Summary: User is unable to log in to Booster Companion using their credentia
Jose Genovese <jose.genovese@booster.eco>
Aug 13, 2026, 5:33 PM
NewAW: [Sun Soft Inc] Re: Storno Issue
Hi, thank you for your reply. Please note, that order 3640 was cancelled manually by me. Reg Dietmar Von: Support Team - Sunsoft Inc (Support) [mailto:support@sunsoftny.com] Gesendet: Donnerstag, 13. August 2026 11:34 An: Dietmar <dietmar@wen
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 13, 2026, 5:32 PM
NewDelete users
Hi, Please delete following users, since they’re unallowed empty accounts created by the persons’ partners for the purpose of earning more commissions from the leadership pools as they are pushed up with the help of the actual active accounts below the
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 13, 2026, 5:24 PM
NewTicket: 445273113 – User: K4 – ID: 001.000.000.704 – Staked BTEC tokens not displaying on desktop Back Office main page
Hi Team, Please check the following case: Username: K4 ID: 001.000.000.704 Ticket Number: 445273113 Issue Summary: The user reports that their Staked BTEC token amount is not displaying on the main front page of the Back Office when accessed via Desk
Jose Genovese <jose.genovese@booster.eco>
Aug 13, 2026, 5:22 PM
NewWhat's new at Plaid in August
See the latest updates ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
The Plaid Team <info@email.plaid.com>
Aug 13, 2026, 4:59 PM
NewSee p_s_n__xx, dragon22yy and more in your feed
New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you d
p_s_n__xx on Instagram <follow-suggestions@mail.instagram.com>
Aug 13, 2026, 4:55 PM
NewTicket: 286680460 – User: mobilemarketers – ID: 001.000.000.123 – Typo displaying "BTEX" instead of "BTEC" on mobile web browser
Hi Team, Please check the following case: Username: mobilemarketers ID: 001.000.000.123 Ticket Number: 286680460 Issue Summary: The user reported a typo on the Web3 platform when accessing it specifically from a phone web browser. The system displays
Jose Genovese <jose.genovese@booster.eco>
Aug 13, 2026, 4:46 PM
NewRe: [Sun Soft Inc] Re: Pay & Go — Shopper Card Management
Hi team, Thanks for sharing the updates — I've reviewed the linked card management flow across both the Shopper Web Platform and the mobile app screenshots. Overall the core functionality (viewing connected cards, adding a new card, and setting a primary
Matt Swanson <matthew.swanson@booster.eco>
Aug 13, 2026, 3:58 PM
NewTicket # 1952821687 - Username: Aibooster - ID: 061.000.000.098 – Wallet Balance UI Sync Delay on First Load (Shopper Tab)
Hi Team, Please assist with a display sync issue reported by a user: * Issue Description: Upon logging in and navigating directly to the Shopper/Shopping dashboard, the Wallet Balance and Total Cashback fields do not auto-populate on the first vis
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 13, 2026, 3:44 PM
New[Sun Soft Inc] Re: "My Documents ' Page – Legal Requirement , Video, Q&A, Terms.
##- Please type your reply above this line -## Your request (202529992) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:33 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 3:33 PM
NewRe: [Sun Soft Inc] Re: "My Documents ' Page – Legal Requirement , Video, Q&A, Terms.
Thank you so much. Looks great. We are absolutely going in the right direction and coming closer and closer to completely finalize the affiliate platform From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Thursday, August 1
Matt Ferk <Matt.Ferk@booster.eco>
Aug 13, 2026, 3:31 PM
New[Sun Soft Inc] Re: Implementation Request: Bilingual Momentum Awards 2026 Back-Office Pop-Up
##- Please type your reply above this line -## Your request (202530025) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:28 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 3:28 PM
New[Sun Soft Inc] Re: "My Documents ' Page – Legal Requirement , Video, Q&A, Terms.
##- Please type your reply above this line -## Your request (202529992) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 3:26 PM
New[Sun Soft Inc] Re: Pay & Go — Shopper Card Management
##- Please type your reply above this line -## Your request (202530014) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:12 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 3:12 PM
New[Sun Soft Inc] Re: Implementation Request – Bilingual Book Promotion Pop-Up
##- Please type your reply above this line -## Your request (202530021) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 11:03 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 3:03 PM
New[Sun Soft Inc] Re: Final MAC Dashboard Updates – Referrals, Enrollment Links, Partner CTA, and Quick Access
##- Please type your reply above this line -## Your request (202529999) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:48 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 2:48 PM
New[Sun Soft Inc] Re: Comission table
##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 2:39 PM
New[Sun Soft Inc] Re: google, apple pay question
##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 2:26 PM
NewFwd: Revised Technical and Commercial Proposal – Project Jarvis
FYI Bro Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all th
David C <david@sunsoftny.com>
Aug 13, 2026, 2:25 PM
New[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:23 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 2:23 PM
NewRe: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
I can see it now, thanks! From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Thursday, August 13, 2026 at 1:59 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.com>; QAG Team - Sun Soft Inc <qag@suns
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 13, 2026, 2:21 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 10:14 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 2:14 PM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, Thanks for the detailed guidance. I’m following the instructions, but I’ve run into an issue with the Custom Audience setup. Meta is requiring a minimum of 100 customer records for the audience, so I’m unable to create the audience using only m
Ana Bezerra <ana.bezerra@booster.eco>
Aug 13, 2026, 2:07 PM
NewRe: Booster Companion Mobile App
I will review and get back to you, thanks! From: QAG <qag@sunsoftny.com> Date: Thursday, August 13, 2026 at 7:06 AM To: Hazel Del Fierro <hazel.delfierro@booster.eco>; Bric Zaldivar <bric.zaldivar@booster.eco>; Matt Swanson <matthew.swanson@booster.e
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 13, 2026, 2:04 PM
New[Sun Soft Inc] Re: Final Website Content, Navigation, Functionality, and Compliance Requirements — Momentum Network + MAC
##- Please type your reply above this line -## Your request (202529971) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 09:59 EDT Hi, We have completed the reque
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 2:00 PM
NewRe: [Sun Soft Inc] Re: Comission table
Hi @Support Team - Sun Soft Inc Silver level 1 here seems to be getting the wrong percentage ( I think the commission amount is incorrect. ): https://bo.naturalpetcaresystem.com/admin/viewcommission/view/2313/38321 I think the Bronze level is c
István Ringhoffer <ringi.teszt@gmail.com>
Aug 13, 2026, 1:47 PM
New[Sun Soft Inc] Re: Ticket: 1109645941– User: joellambert – ID: 001.000.000.020 – Discrepancy between paid invoice and cancelled Booster Companion subscription
##- Please type your reply above this line -## Your request (202530013) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 09:28 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 1:28 PM
New[Sun Soft Inc] Re: Comission table
##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 09:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 1:13 PM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, Hope you are doing well. Could you please provide an update on the two months of outstanding subscription dues? If the payment has already been processed, kindly share the wire receipt for our records. Please note that if we do not
Abigail <abigail@sunsoftny.com>
Aug 13, 2026, 1:02 PM
New[Sun Soft Inc] Re: Back-Office Membership Count Discrepancy – Partner ID 410314
##- Please type your reply above this line -## Your request (202529998) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:58 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 12:58 PM
NewRe: [Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates
Hi! Thank you for the updates. I only found one tiny issue in the menu. Please add an “s” to “Marketing Campaign” so it reads “Marketing Campaigns.” Other than that, please proceed and go live with this. Thank you! From: Support Tea
Matt Ferk <Matt.Ferk@booster.eco>
Aug 13, 2026, 12:55 PM
NewRe: [Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review
Hi Team, Thank you for the clarification. I have reviewed the existing registration flow and can confirm that we would like to keep the current registration workflow and process unchanged for both Business Merchants and Community Partners. No changes ar
Matt Swanson <matthew.swanson@booster.eco>
Aug 13, 2026, 12:52 PM
New[Sun Soft Inc] Re: Pay & Go — Merchant Terms & Acceptance Flow
##- Please type your reply above this line -## Your request (202530015) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:47 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 12:47 PM
New[Sun Soft Inc] Re: New Merchant & Community Partner Registration — End-to-End UX Review
##- Please type your reply above this line -## Your request (202530037) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 12:39 PM
New[Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status
##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:35 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 12:35 PM
New[Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates
##- Please type your reply above this line -## Your request (202529956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:28 EDT Hi, We have successfully implem
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 12:28 PM
New[Sun Soft Inc] Re: Credit Optimization Redesign – SmartCredit Setup, Documents, and View Progress
##- Please type your reply above this line -## Your request (202530002) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:22 EDT Hi, The requested Credit Optimi
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 12:22 PM
NewRe: [Sun Soft Inc] Re: google, apple pay question
Hi @Support Team - Sun Soft Inc Unfortunately, it’s not good because it doesn’t take all the required fields into account:: Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta
István Ringhoffer <ringi.teszt@gmail.com>
Aug 13, 2026, 12:07 PM
NewGNG - WEB 3.0
Hello Saima, We would like to provide an update regarding the wallet implementation. Each user account will have two wallet addresses: * Existing (current) wallet address * New wallet address The new wallet details will be displayed b
QAG <qag@sunsoftny.com>
Aug 13, 2026, 12:07 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for sharing the updated report and confirming the fixes. Please find the latest updated version of the Booster Companion App. In this build: * Issues #21 and #23 have been fixed. * The Text Chat functionality
QAG <qag@sunsoftny.com>
Aug 13, 2026, 12:06 PM
New[Sun Soft Inc] Re: Companion App Compatibility – Samsung S11 Ultra Android Tablet
##- Please type your reply above this line -## Your request (202529997) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 08:02 EDT Hello Bric, Thank you for your
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 12:02 PM
New[Sun Soft Inc] Re: Required Updates to Credit Restoration Submission Notification
##- Please type your reply above this line -## Your request (202529995) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 07:33 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 11:33 AM
New[Sun Soft Inc] Re: URGENT: Marketing Campaign Distribution Discrepancy – Gold/Silver FCM Regional Issue | alexandra | 061.000.000.001
##- Please type your reply above this line -## Your request (202530020) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 07:17 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 11:17 AM
New[Sun Soft Inc] Re: FIRST PRIORITY: Exceptional Request – Temporary Top Recruiter Update
##- Please type your reply above this line -## Your request (202530023) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:56 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 10:57 AM
New[Sun Soft Inc] Re: Urgent Request – Direct Referral Correction
##- Please type your reply above this line -## Your request (202530019) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:55 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 10:55 AM
New[Sun Soft Inc] Re: Chargeback Deduction Request – Maria Angelica Garcia
##- Please type your reply above this line -## Your request (202530035) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:24 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 10:24 AM
New[Sun Soft Inc] Re: Ticket # 1062648194 – bamahngum76 - "NO TOKENS TO STAKE" Error on Dashboard
##- Please type your reply above this line -## Your request (202530024) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 10:22 AM
New[Sun Soft Inc] Re: Ticket # 1103847771 – User: Aibooster - ID: 061.000.000.098 - Stripe Currency Conversion Overcharge & E-Gift Card Checkout Error
##- Please type your reply above this line -## Your request (202530012) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:07 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 10:07 AM
New[Sun Soft Inc] Re: Ticket: 1685385860 – User: Teknoman – ID: 011.000.000.044 – Discrepancy in BTEC token total valuation on dashboard
##- Please type your reply above this line -## Your request (202530017) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 06:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 10:04 AM
New[Sun Soft Inc] Re: Ticketing Center – Add Video Upload Option
##- Please type your reply above this line -## Your request (202530034) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 05:53 EDT Hi, We have updated the Ticketi
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 9:53 AM
New[Sun Soft Inc] Re: Inconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts
##- Please type your reply above this line -## Your request (202530028) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 05:45 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 9:45 AM
NewNew Merchant & Community Partner Registration — End-to-End UX Review
Hi Team, As we move forward with the new UI/UX, we’d like to review the complete registration process for new merchants from start to finish. Could you please provide the full current flow, beginning with the registration link and showing every step thr
Matt Swanson <matthew.swanson@booster.eco>
Aug 13, 2026, 9:45 AM
New[Sun Soft Inc] Re: Storno Issue
##- Please type your reply above this line -## Your request (202530036) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 05:33 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 9:33 AM
NewRe: [Sun Soft Inc] Re: Comission table
Hi @Support Team - Sun Soft Inc Okay, it looks good. Let’s activate it in the live webshop. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 12., Sze, 13:3
István Ringhoffer <ringi.teszt@gmail.com>
Aug 13, 2026, 8:49 AM
New[Sun Soft Inc] Re: EXTREMELY IMPORTANT- Display of all BTEC is wrong Platform wide.
##- Please type your reply above this line -## Your request (202530008) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 04:06 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 8:06 AM
New[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements
##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 04:05 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 8:05 AM
New[Sun Soft Inc] Re: Credit Analysis Redesign – Complete Functional, Data, Administrative, and UI Requirements
##- Please type your reply above this line -## Your request (202530003) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 04:04 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 8:04 AM
NewSave it once. Access it from anywhere with OneDrive
Store, access and collaborate on work files in real time with OneDrive. Store and share work files securely with OneDrive Securely store, access and share work files from any device with OneDrive. You already have access – start using OneDrive to:
Microsoft 365 <Microsoft365@communication.microsoft.com>
Aug 13, 2026, 7:19 AM
New[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 02:59 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 6:59 AM
NewStorno Issue
Hi David, I am wondering. A customer cancel an order 3640. But to billbee this information was not transfered. What is the rootcause, that some processes are not working anymore? Please give us a feedback. Reg Dietmar Von: dietma
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 13, 2026, 6:27 AM
New[Sun Soft Inc] Re: Career Level 1 Bonus Not Received – alexandra – ID 061.000.000.001
##- Please type your reply above this line -## Your request (202530032) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 02:23 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 6:23 AM
New[Sun Soft Inc] Re: VERY HIGH PRIORITY – Incorrect $750 Gift Card Purchase Limit / Gift Card Errors
##- Please type your reply above this line -## Your request (202529977) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 01:58 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 5:58 AM
New[Sun Soft Inc] Re: Feliciano Ortiz
##- Please type your reply above this line -## Your request (202529985) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 13, 2026, 01:30 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 13, 2026, 5:30 AM
NewChargeback Deduction Request – Maria Angelica Garcia
Dear Team, Please process the following deductions from Maria Angelica Garcia’s account (ID 430223): * 1 Crown point * 150 Cruise points These deductions are required due to a chargeback initiated by her customer, William Marquez. P
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 3:40 AM
NewTicketing Center – Add Video Upload Option
Hi Team, Please add an option in the Ticketing Center that allows users and Support to upload and attach video files directly to support tickets. Current Limitation At this time, the Ticketing Center does not provide an option to upload videos as ticke
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 13, 2026, 3:38 AM
NewCareer Level 1 Bonus Not Received – alexandra – ID 061.000.000.001
Hi Team, Please assist with reviewing the missing Career Level 1 bonus for the following member: Username: alexandra Member ID: 061.000.000.001 Category: Career Level / Bonus Date Reported: 08/12/2026 Issue Summary The member reports that she achie
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 13, 2026, 3:32 AM
NewMAC Sidebar Icon System Update
Hi Team, Please update the icons in the MAC left navigation using the attached design as the visual reference. Requirements: * Replace the current icons with the new service-specific icons shown in the design. * Use one consistent mono
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 3:19 AM
NewDreamSaver Updates – 30-Day Savings Plan Calculation Logic and Add Dream Requirements
Hi Team, We need to implement several functional and interface updates to the DreamSaver service within the MAC platform, specifically in the Add Dream Goal and Edit Dream Goal workflows. Please use the following two updated mockups as the visual re
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 3:10 AM
NewMAC Budgeting Tools Updates – Recurring Transactions, Categories, Editing, and PDF Downloads
Hi Development Team, We need to implement several functional and user-interface updates to the Budgeting Tools service within the MAC platform. Please use the following six updated mockups as the primary visual reference. We are also providing th
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 2:53 AM
NewInconsistent USD to AUD Conversion Rates Across Marketing Campaign Accounts
Hello Team, Please assist with investigating inconsistent USD to AUD conversion rates displayed in the Personal Shopping section of the Marketing Campaign. Reported by: Alexandra Category: Other Date Reported: 08/12/2026 Affected Accounts a) Member
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 13, 2026, 2:35 AM
NewCredit Builder Blueprint Redesign – Complete Onboarding, Course Progression, Inline Quiz, and Completion Requirements
Hi Development Team, We need to update and fully implement the redesigned Credit Builder Blueprint service within the MAC platform. Please use the following four attached images as the primary visual reference: 1. First-Time Welcome 2. L
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 2:26 AM
NewDebt Relief Guidance Program – Final Access Control, Eligibility, Workflow, and UI Requirements
Hi Development Team, We need to implement the following final changes to the Debt Relief Guidance Program within the MAC platform. Please use the four attached designs as the primary visual reference: 1. Locked Access Pop-Up 2. Overview
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 1:46 AM
NewImplementation Request: Bilingual Momentum Awards 2026 Back-Office Pop-Up
Dear Team, We are requesting the implementation of a bilingual Momentum Awards 2026 pop-up within the Back Office of all Momentum Partners. Please use the following interactive prototype as the visual and functional reference: https://momentum-aw
Momentum Network <support@momentumnetwork.net>
Aug 13, 2026, 12:49 AM
NewTicket # 1062648194 – bamahngum76 - "NO TOKENS TO STAKE" Error on Dashboard
Hi Team, Please assist with a staking issue for the following user: * Username: bamahngum76 * User ID: 001.000.006.471 * Balance: 361,842.1 BTEC Tokens Issue Details: The user has 361,842.1 BTEC tokens reflected in his account, but when
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 13, 2026, 12:25 AM
NewFIRST PRIORITY: Exceptional Request – Temporary Top Recruiter Update
Dear Team, I need to request an exceptional change to the Top Recruiter section across all Partners’ Back Offices. Effective immediately, Partner 945386 Michelle Betancourt must appear as the #1 Top Recruiter, regardless of the results currently ref
Momentum Network <support@momentumnetwork.net>
Aug 12, 2026, 11:11 PM
NewImplementation Request – Bilingual Book Promotion Pop-Up
Hello Team, Please implement a bilingual promotional pop-up in the back office for all Momentum Partners, following the approved interactive reference below: https://momentum-book-popup.kevin-velazq-7850.chatgpt.site The production implementation
Momentum Network <support@momentumnetwork.net>
Aug 12, 2026, 9:30 PM
NewURGENT: Marketing Campaign Distribution Discrepancy – Gold/Silver FCM Regional Issue | alexandra | 061.000.000.001
Hi Team, Please check the following urgent case: Username: alexandra Member ID: 061.000.000.001 Category: Marketing Campaign Distribution Priority: Urgent Issue Summary The member is reporting a possible discrepancy in the July Marketing Campaign
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 12, 2026, 9:26 PM
NewUrgent Request – Direct Referral Correction
Hello Team, We are requesting a manual correction to the direct referral relationship for the following customer: Referred Customer: Wanda Cruz Flores Wanda’s ID: 345409 Wanda must be registered as a direct referral of customer Arnaldo Pastrana,
Momentum Network <support@momentumnetwork.net>
Aug 12, 2026, 8:47 PM
NewRe: [Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status
Confirmed El mié, 12 ago 2026 a la(s) 3:41 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 12, 2026, 8:20 PM
NewTicket: 1685385860 – User: Teknoman – ID: 011.000.000.044 – Discrepancy in BTEC token total valuation on dashboard
Hi Team, Please check the following case: Username: Teknoman ID: 011.000.000.044 Ticket Number: 1685385860 Issue Summary: The user is reporting a discrepancy in their portfolio display. Their dashboard now displays "My Available BTEC Value $ 341.3793
Jose Genovese <jose.genovese@booster.eco>
Aug 12, 2026, 7:40 PM
NewTicket: 529096401– User: NealSalvino – ID: 001.000.000.712 – Active Booster AI Companion Pro subscription shows "Access Denied" error
Hi Team, Please check the following case: Username: NealSalvino ID: 001.000.000.712 Ticket Number: 529096401 Issue Summary: The user has an active "Booster AI Companion Pro" subscription but receives an "Access Denied" error screen when navigating to
Jose Genovese <jose.genovese@booster.eco>
Aug 12, 2026, 7:10 PM
NewPay & Go — Merchant Terms & Acceptance Flow
Hi Team, I have a question regarding Pay & Go and our existing and new merchants. For merchants that are already onboarded to Booster, will they be required to accept any new terms and conditions or agreements specifically related to Pay & Go before the
Matt Swanson <matthew.swanson@booster.eco>
Aug 12, 2026, 6:55 PM
NewRe: [Sun Soft Inc] Re: Feliciano Ortiz
Thank you so much! Yes, please remove the yellow notice referring the decline. Thanks again! Information About Brokers Services Consumer Protection Notice Ashley Sotomayor REALTOR® | Admin O: 833.242.7007 D: 914.482.8262 E: ashley@cal
Ashley Sotomayor <ashley@callitclosed.com>
Aug 12, 2026, 6:38 PM
NewRe: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi! Thanks for the screenshots - that's exactly the navigation we needed to see. I tried following the same steps on my own Booster Eco admin account, but my account's nav only shows "Team" and "Ticket Center" - I don't have a "Configuration" menu at a
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 12, 2026, 6:35 PM
NewPay & Go — Shopper Card Management
Hi Team, I wanted to clarify the current functionality around Pay & Go for Shoppers, specifically how linked payment cards are managed. The current screen appears to show that a card is successfully linked, but I don't see an option for the Shopper to a
Matt Swanson <matthew.swanson@booster.eco>
Aug 12, 2026, 6:16 PM
NewRe: [Sun Soft Inc] Re: VERY HIGH PRIORITY – Incorrect $750 Gift Card Purchase Limit / Gift Card Errors
Hi Team, Thank you for the clarification and updates. There is one important request that still needs to be addressed. We need an Admin-side option that will allow us to manually increase the daily gift card/shopping limit for specific members. We now
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 12, 2026, 5:33 PM
NewTicket: 1109645941– User: joellambert – ID: 001.000.000.020 – Discrepancy between paid invoice and cancelled Booster Companion subscription
Hi Team, Please check the following case: Username: joellambert ID: 001.000.000.020 Ticket Number: 1109645941 Issue Summary: The user purchased a Booster Companion subscription on 07/13/2026 for $49.90 USD and provided an invoice for the transaction.
Jose Genovese <jose.genovese@booster.eco>
Aug 12, 2026, 5:15 PM
NewTicket # 1103847771 – User: Aibooster - ID: 061.000.000.098 - Stripe Currency Conversion Overcharge & E-Gift Card Checkout Error
Hi Team, Please assist with an urgent billing and checkout issue for the following user: * User Name: Aibooster * Ticket Number: 1103847771 * User ID: 061.000.000.098 Category: Billing / Stripe Gateway / E-Gift Card Purchase Error Is
Jose Genovese <jose.genovese@booster.eco>
Aug 12, 2026, 4:15 PM
NewRe: [Sun Soft Inc] Re: EXTREMELY IMPORTANT- Display of all BTEC is wrong Platform wide.
Yes, it should show the full value of their portfolio and not just available tokens. And that’s actually how it was But it seems something has changed as you can see even though number didn’t make sense. It has a bunch of numbers after the decimal inste
Matt Ferk <Matt.Ferk@booster.eco>
Aug 12, 2026, 4:03 PM
New[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 12:00 EDT Hi, Please find the updates bel
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 4:01 PM
NewRe: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi again! Thanks for the quick turnaround on both. For the test balance/purchase: please go ahead and top up the Booster Wallet on boosterweb3@gmail.com - that's the account we've been using throughout testing (it's already progressed through Regist
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 12, 2026, 3:42 PM
New[Sun Soft Inc] Re: EXTREMELY IMPORTANT- Display of all BTEC is wrong Platform wide.
##- Please type your reply above this line -## Your request (202530008) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 11:31 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 3:31 PM
New[Sun Soft Inc] Re: Booster brand store page in affiliate back office.
##- Please type your reply above this line -## Your request (202529991) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 11:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 3:14 PM
NewFight fraud, lower costs, protect UX
These articles can help. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
The Plaid Team <info@email.plaid.com>
Aug 12, 2026, 3:08 PM
NewEXTREMELY IMPORTANT- Display of all BTEC is wrong Platform wide.
Hi Team! There is an important issue being reported by multiple Members regarding the BTEC value calculation. The total BTEC holdings appear to be calculated incorrectly across the platform. For example, the Member below has a total of 1,541,279.
Matt Ferk <Matt.Ferk@booster.eco>
Aug 12, 2026, 2:34 PM
NewRe: [Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates
Hi! I was able to log to the Staging and I have four coup elf mistakes: 1. Menu bar is NOT created as requested: 2. This are the correct buttons and sections on the Manu bar. HOME ________________________________ MY FINANCES * M
Matt Ferk <Matt.Ferk@booster.eco>
Aug 12, 2026, 2:26 PM
New[Sun Soft Inc] Re: google, apple pay question
##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 09:25 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 1:25 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging
##- Please type your reply above this line -## Your request (202529979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 08:40 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 12:41 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 12., Sze, 12:43): ##- Please type your reply above this line -## Your request (202529979) has
István Ringhoffer <ringi.teszt@gmail.com>
Aug 12, 2026, 12:14 PM
NewRe: [Sun Soft Inc] Re: google, apple pay question
Hi @Support Team - Sun Soft Inc Thank you, but unfortunately we can’t use it because it doesn’t perform validation and allows users to proceed without completing the required fields. Do you happen to know of an alternative? To be honest, Google Pay wou
István Ringhoffer <ringi.teszt@gmail.com>
Aug 12, 2026, 12:13 PM
New[Sun Soft Inc] Re: Mira & Scotty LP
##- Please type your reply above this line -## Your request (202530006) has been updated. To add additional comments, reply to this email. Laszlo - Mira & Scotty Aug 12, 2026, 08:03 EDT I made a mistake! Please ignore this ticket! L
Support <support@sunsoftny.com>
Aug 12, 2026, 12:04 PM
New[Sun Soft Inc] Re: google, apple pay question
##- Please type your reply above this line -## Your request (202530004) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 07:57 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 11:57 AM
NewMira & Scotty LP
Hi there, We just now received a final final version of the MS LP: https://www.figma.com/design/DIo3GAacD44nXea0AuaCCE/VETO-x-Conunity?node-id=1-2&t=VsrSuO7KBNbee2tX-0 Please save the current version in a hidden page and make the adjustments according
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Aug 12, 2026, 11:40 AM
New[Sun Soft Inc] Re: Comission table
##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 07:30 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 11:30 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging
##- Please type your reply above this line -## Your request (202529979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:43 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 10:43 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging
Hi @Support Team - Sun Soft Inc The URL on the webshop page is still incorrect: https://naturalpetcaresystem.com/de/einkaufen/ Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt
István Ringhoffer <ringi.teszt@gmail.com>
Aug 12, 2026, 10:15 AM
New[Sun Soft Inc] Re: Booster Wallet page - Academy video, Q&A, and Terms & Conditions
##- Please type your reply above this line -## Your request (202529990) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:03 EDT Hi, We have successfully implem
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 10:03 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging
##- Please type your reply above this line -## Your request (202529979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:02 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 10:02 AM
New[Sun Soft Inc] Re: Assistance Required to Locate Ethoca Transaction
##- Please type your reply above this line -## Your request (202529989) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:01 EDT Hi, Thank you for providing the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 10:01 AM
New[Sun Soft Inc] Re: Ticket: 2034330491– User: mayermaywr – ID: 001.000.007.045 – BTEC tokens purchased on 07/27 not reflecting on Web3 side for staking
##- Please type your reply above this line -## Your request (202529987) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 06:00 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 10:00 AM
New[Sun Soft Inc] Re: Ticket # 1119112423 – Username: jr - ID: 061.000.000.050 Request: Eligibility Documents Not Printing Completely
##- Please type your reply above this line -## Your request (202529988) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 05:59 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 9:59 AM
New[Sun Soft Inc] Re: Ticket #291610976 – Username: giftneitende- ID: 001.000.006.731 - Request: Missing Airdrop for Sponsor & Upline from Downline Purchase
##- Please type your reply above this line -## Your request (202529986) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 05:58 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 9:58 AM
Newgoogle, apple pay question
Hi @Support Team - Sun Soft Inc Can’t these buttons be placed in the classic position? Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Aug 12, 2026, 8:57 AM
NewRe: [Sun Soft Inc] Re: Comission table
Hi @Support Team - Sun Soft Inc I can’t see the credit. Am I doing something wrong? https://staging.naturalpetcaresystem.com/admin/memberarea/show/1706 https://staging.naturalpetcaresystem.com/ecomputing/ordercommission/get/24090 https://staging20
István Ringhoffer <ringi.teszt@gmail.com>
Aug 12, 2026, 8:53 AM
New[Sun Soft Inc] Re: My Profile – Required Permissions, Data Synchronization, and Membership Status
##- Please type your reply above this line -## Your request (202530001) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 03:41 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 7:42 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging
Hi @Support Team - Sun Soft Inc Clicking on the German legal notice (Impressum) displays the English-language page: The order confirmation emails still contain links to the old documents: Üdvözlettel / Kind regards, Ringhoffer István Su
István Ringhoffer <ringi.teszt@gmail.com>
Aug 12, 2026, 7:39 AM
New[Sun Soft Inc] Re: BTEC/Staking Access & Login Issues – Joe Bullock
##- Please type your reply above this line -## Your request (202529993) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 03:35 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 7:35 AM
New[Sun Soft Inc] Re: BTEC Auto Login Stuck / Incorrect Token Balance
##- Please type your reply above this line -## Your request (202529994) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 03:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 7:16 AM
New[Sun Soft Inc] Re: Gift Card Purchases Blocked by Incorrect “Insufficient Wallet Balance” Error
##- Please type your reply above this line -## Your request (202529984) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:30 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 6:30 AM
New[Sun Soft Inc] Re: Ticket # 1411460640 – Username: yakwar - ID: 001.000.002.879 - Request: Insufficient Wallet Balance Error on E-Gift Card Checkout
##- Please type your reply above this line -## Your request (202529983) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:29 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 6:29 AM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:28 EDT Hi, Thank you for confirming th
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 6:28 AM
New[Sun Soft Inc] Re: Feliciano Ortiz
##- Please type your reply above this line -## Your request (202529985) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:26 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 6:26 AM
New[Sun Soft Inc] Re: Ticket: 1827738638 – User: shoginja – ID: 001.000.001.627– Plaid card linking status showing "not linked" in Booster app despite successful bank co...
##- Please type your reply above this line -## Your request (202529967) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 02:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 6:13 AM
New[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 01:48 EDT Hi, Thank you for your question
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 5:48 AM
New[Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates
##- Please type your reply above this line -## Your request (202529956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 01:40 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 5:40 AM
New[Sun Soft Inc] Re: Login Issues – Janet Steins
##- Please type your reply above this line -## Your request (202529996) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 01:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 5:26 AM
New[Sun Soft Inc] Re: New subdomain & DNS records
##- Please type your reply above this line -## Your request (202529968) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 12, 2026, 00:51 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 12, 2026, 4:51 AM
NewCredit Analysis Redesign – Complete Functional, Data, Administrative, and UI Requirements
Hi Team, We need to redesign and expand the Credit Analysis service within the MAC platform. Please use the following five attached images as the primary visual reference. The attached images establish the expected layout, navigation, visual hier
Momentum Network <support@momentumnetwork.net>
Aug 12, 2026, 4:00 AM
NewCredit Optimization Redesign – SmartCredit Setup, Documents, and View Progress
Hi Team, Please revise the Credit Optimization design and implementation according to the following updated requirements. The previous Credit Progress screen must be removed completely and replaced with Credit Tips. We are also adding a fourth tab c
Momentum Network <support@momentumnetwork.net>
Aug 12, 2026, 3:20 AM
NewRe: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, Two quick asks as I continue testing the confirmed flow: 1. Merchant Admin / referral link - your last email mentioned the GoAffiliatePro Merchant Admin account has already been configured on the Admin side, with the Replicated URL avail
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 12, 2026, 3:10 AM
NewMy Profile – Required Permissions, Data Synchronization, and Membership Status
Hi Team, Please implement the following changes in the My Profile section for both customers and Momentum Partners. 1. Information That Cannot Be Modified Customers and Partners must not be able to modify: * First name * Last name
Momentum Network <support@momentumnetwork.net>
Aug 12, 2026, 2:26 AM
NewBecome a Momentum Partner – Final Enrollment, Payment, Agreement, and E-Signature Requirements
Hi Team, Please implement the updated Become a Momentum Partner enrollment process using the four attached images as the visual reference. 1. Pricing and Payment Method The first screen must clearly distinguish the enrollment fee from the recurri
Momentum Network <support@momentumnetwork.net>
Aug 12, 2026, 2:21 AM
NewFinal MAC Dashboard Updates – Referrals, Enrollment Links, Partner CTA, and Quick Access
Hi Team, Please implement the following final changes to the MAC Dashboard using the updated image as the visual reference. 1. 4 & Free Colors * Change the “4 & FREE” title and gift icon from yellow to white. * Remove the yellow/gold c
Momentum Network <support@momentumnetwork.net>
Aug 12, 2026, 2:06 AM
NewBack-Office Membership Count Discrepancy – Partner ID 410314
Hello Team, We identified a membership-count discrepancy in the back office of the following Partner: * Partner name: Jose Luis Gonzalez * Partner ID: 410314 * Current rank: Executive Business Director The Downlines section shows a
Momentum Network <support@momentumnetwork.net>
Aug 12, 2026, 1:35 AM
NewCompanion App Compatibility – Samsung S11 Ultra Android Tablet
Hi Team! A member would like to confirm whether the new Companion App will be compatible with the Samsung S11 Ultra Android tablet. Please confirm whether this device is supported and if there are any specific Android version or hardware requirements fo
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 12, 2026, 1:30 AM
NewRe: [Sun Soft Inc] Re: Ticket: 1827738638 – User: shoginja – ID: 001.000.001.627– Plaid card linking status showing "not linked" in Booster app despite successful bank co...
Hi Team, Thank you for the clarification. We checked the Plaid Dashboard from our side and can see that there are currently two pending items under the OAuth institution requirements: * Missing Security Questionnaire * Update App Profile
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 12, 2026, 1:22 AM
NewLogin Issues – Janet Steins
Hi Team, Please check this case: Member ID: 049.000.000.008 Country: Germany Sponsor: Susanne Charlton Issue: Janet is currently unable to log into her Booster Eco back office. Request: Please investigate her account/login status and restore acces
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 12, 2026, 1:11 AM
NewRequired Updates to Credit Restoration Submission Notification
Hello, Development Team, Please update this notification so that it functions as an internal alert for the Credit Specialists whenever a client or Partner uploads the documents and credit monitoring credentials required to begin the credit restoration
Momentum Network <support@momentumnetwork.net>
Aug 12, 2026, 1:07 AM
NewBTEC Auto Login Stuck / Incorrect Token Balance
Hi Team, Please assist with the following case: Username: johnchomynfcm Member ID: 011.000.000.003 Issue: The member is experiencing an issue when attempting to access BTEC through the Booster Eco app. When selecting Auto Login, the system remains
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 12, 2026, 1:06 AM
NewBTEC/Staking Access & Login Issues – Joe Bullock
Hi Team, Please see the following case: Member ID: 001.000.005.931 Issue: Joe has been unable to access his BTEC staked tokens for several weeks. He can begin the BTEC login process using his email and password, but the process stops during the fol
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 12, 2026, 1:06 AM
New"My Documents ' Page – Legal Requirement , Video, Q&A, Terms.
Hi Team, One of the most important legal requirements we received from our attorney is that we need to make sure every Affiliate has a simple and easy way to access, review, and download all important legal and business documents connected with Booster
Matt Ferk <Matt.Ferk@booster.eco>
Aug 12, 2026, 12:48 AM
NewBooster brand store page in affiliate back office.
Hi Team, Right now, when someone clicks on the Booster Brand Store from their Affiliate Back Office, they are redirected directly to the store. We would like to add a new informational page between the Affiliate Back Office and the Brand Store. The
Matt Ferk <Matt.Ferk@booster.eco>
Aug 11, 2026, 11:18 PM
NewBooster Wallet page - Academy video, Q&A, and Terms & Conditions
Hi Team, Here are the Academy video, Q&A, and Terms & Conditions for the Booster Wallet page. You can download all three files here: https://we.tl/t-7H57tCp3CswNR6b2 I have also included the Vimeo embed code for the video below, as requested.
Matt Ferk <Matt.Ferk@booster.eco>
Aug 11, 2026, 10:06 PM
NewRe: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements
Confirmed El mar, 11 ago 2026 a la(s) 6:35 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 11, 2026, 9:57 PM
NewAssistance Required to Locate Ethoca Transaction
Good afternoon Team, I need your assistance locating and identifying the following transaction in our system. It is associated with a new Ethoca alert that currently shows a “Matched: false” status. Transaction details: * ARN: 249438161669000
Momentum Network <support@momentumnetwork.net>
Aug 11, 2026, 9:51 PM
NewSimple habits to save your team hours every week
Less stress, clear ownership, and more time for the work that matters. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Aug 11, 2026, 9:31 PM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, Thank you for the update. Please use the following Gmail account for the testing process: anapaula.wah@gmail.com Kind regards, Ana Bezerra Marketing & Adm Manager ________________________________ De: Support Team - Sunsoft Inc (Support)
Ana Bezerra <ana.bezerra@booster.eco>
Aug 11, 2026, 9:07 PM
NewTicket # 1119112423 – Username: jr - ID: 061.000.000.050 Request: Eligibility Documents Not Printing Completely
Hi Team, Please assist with inspecting a document rendering/printing issue reported by the following user: * Name: Jeanette * User ID: 061.000.000.050 * Category: General / Document Printing * Ticket Number: 1119112423 Issue / Re
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 11, 2026, 8:03 PM
NewRe: [Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates
Please provide me the User and password so I can login to that staging link https://stgaffiliate.boosterpartner.ai/admin From: Matt Ferk <Matt.Ferk@booster.eco> Date: Tuesday, August 11, 2026 at 12:04 PM To: Support <support@sunsoftny.com> Cc: QA
Matt Ferk <Matt.Ferk@booster.eco>
Aug 11, 2026, 6:51 PM
NewSee what urs_zarah_editz and 8 others shared
Catch up on Instagram urs_zarah_editz, mr.hedgehog___ and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these em
urs_zarah_editz on Instagram <posts-recaps@mail.instagram.com>
Aug 11, 2026, 6:29 PM
NewTicket: 2034330491– User: mayermaywr – ID: 001.000.007.045 – BTEC tokens purchased on 07/27 not reflecting on Web3 side for staking
Hi Team, Please check the following case: Username: mayermaywr ID: 001.000.007.045 Ticket Number: 2034330491 Issue Summary: The user purchased BTEC tokens on July 27, 2026, but the tokens are not reflecting on the Web3 side of their account. As a res
Jose Genovese <jose.genovese@booster.eco>
Aug 11, 2026, 6:16 PM
NewTicket #291610976 – Username: giftneitende- ID: 001.000.006.731 - Request: Missing Airdrop for Sponsor & Upline from Downline Purchase
Hi Team, Please assist with an airdrop calculation and credit audit for the following account network: * Sponsor Account (Ticket Requester): giftneitende * Sponsor ID: 001.000.006.731 * Downline Account Name: Mayer Bamah Ngum * Down
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 11, 2026, 5:57 PM
NewFeliciano Ortiz
Hi team! Can we set Feliciano's payments to be charged on the 15th of each month? He is requesting this. We also need to skip August's payment and start charging on September 15th. Thank you! Information About Brokers Services Consumer Protect
Ashley Sotomayor <ashley@callitclosed.com>
Aug 11, 2026, 5:48 PM
NewRE: [Sun Soft Inc] Re: New subdomain & DNS records
Hi, Thank you, all good! BR, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconunity.com Rechtliche Angaben | Legal Information: Conunity G
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 11, 2026, 5:46 PM
NewGift Card Purchases Blocked by Incorrect “Insufficient Wallet Balance” Error
Hi Team, Please see the following urgent case: Reported Member ID: 001.000.002.216 Potential Scope: Multiple accounts / possibly system-wide Issue: Multiple members are currently unable to purchase gift cards. When attempting to complete a purchase u
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 11, 2026, 5:42 PM
NewTicket # 1411460640 – Username: yakwar - ID: 001.000.002.879 - Request: Insufficient Wallet Balance Error on E-Gift Card Checkout
Hi Team, Please assist with investigating a wallet checkout error for the following user: * Name: Yvonne Akwar * Username: yakwar * Email: yakwar@yahoo.com * Ticket Number: 1411460640 * ID User: 001.000.002.879 Category: Boo
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 11, 2026, 5:36 PM
NewLive session with Javelin: Four fraud threats to watch
Tune in on August 20. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Plaid <events@plaid.com>
Aug 11, 2026, 4:29 PM
NewRe: [Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates
Thank you for the update. All the pages created look good. The only issue I am having is that I am unable to log in using the link provided. The username and password I currently use for the Main Admin Backoffice do not work with this link. I als
Matt Ferk <Matt.Ferk@booster.eco>
Aug 11, 2026, 4:04 PM
New[Sun Soft Inc] Re: Affiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates
##- Please type your reply above this line -## Your request (202529956) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 11:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 3:41 PM
NewAvoid peak fees + automate your shipping workflow
New rule templates apply package insurance automatically—plus faster Shopify refreshes and 20% off Avalara. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ShipStation <no-reply@shipstation.com>
Aug 11, 2026, 3:36 PM
NewVoice Agent Builder: post-call notifs + SMS
Get notified when users call and let your agent send SMS texts. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SpaceXAI <noreply@x.ai>
Aug 11, 2026, 3:32 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202529982) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 11:20 EDT Hi, We are currently in the pro
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 3:20 PM
NewRE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, Thank you for the detailed update and for the progress so far. It's great to know that the attribution pipeline has been fully verified at the code level and that the live campaign validation is now underway. We appreciate your continued suppo
Ana Bezerra <ana.bezerra@booster.eco>
Aug 11, 2026, 3:06 PM
NewFwd: bank transfer & invoice documentation
Sincerely, David B. Cyrus Vice President, Sunsoft Inc. Sent from my iPad using AT&T Begin forwarded message: From: Luca Bianchi <luca.bianchi@starline-italia.com> Date: 11 August 2026 at 05:21:50 GMT-4 To: David C <david@sunsoftny.com>
David C <david@sunsoftny.com>
Aug 11, 2026, 2:57 PM
NewFwd: Api bank portal
Sincerely, David B. Cyrus Vice President, Sunsoft Inc. Sent from my iPad using AT&T Begin forwarded message: From: Luca Bianchi <luca.bianchi@starline-italia.com> Date: 11 August 2026 at 05:26:35 GMT-4 To: David C <david@sunsoftny.com>
David C <david@sunsoftny.com>
Aug 11, 2026, 2:57 PM
New[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:44 EDT Hi, Please find below the workf
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 2:44 PM
New[Sun Soft Inc] Re: Comission table
##- Please type your reply above this line -## Your request (202529978) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:43 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 2:43 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: notices update staging
##- Please type your reply above this line -## Your request (202529979) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 2:41 PM
New[Sun Soft Inc] Re: Ticket: 1827738638 – User: shoginja – ID: 001.000.001.627– Plaid card linking status showing "not linked" in Booster app despite successful bank co...
##- Please type your reply above this line -## Your request (202529967) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 2:39 PM
New[Sun Soft Inc] Re: temporary login plugin staging
##- Please type your reply above this line -## Your request (202529961) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 10:07 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 2:07 PM
NewRe: [Sun Soft Inc] Re: temporary login plugin staging
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 11., K, 14:51): ##- Please type your reply above this line -## Your request (202529961) has be
István Ringhoffer <ringi.teszt@gmail.com>
Aug 11, 2026, 2:05 PM
New[Sun Soft Inc] Re: New subdomain & DNS records
##- Please type your reply above this line -## Your request (202529968) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 09:43 EDT Hi, We have reviewed the DNS ve
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 1:43 PM
NewRE: [Sun Soft Inc] Re: New subdomain & DNS records
Hi, Thank you. Usually this works after a few hours, perhapse Cluodflare ist slower. We’ll have to wait to confirm. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelb
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 11, 2026, 1:17 PM
NewRe: [Sun Soft Inc] Re: notices update staging
Hi @Support Team - Sun Soft Inc It looks good; it can also be activated on the live webshop. Thanks in advance Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 202
István Ringhoffer <ringi.teszt@gmail.com>
Aug 11, 2026, 1:00 PM
New[Sun Soft Inc] Re: temporary login plugin staging
##- Please type your reply above this line -## Your request (202529961) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 08:51 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 12:52 PM
NewRe: [Sun Soft Inc] Re: temporary login plugin staging
Thank you. Please install it on the live webshop as well. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 10., H, 16:08): ##- Please type your reply abov
István Ringhoffer <ringi.teszt@gmail.com>
Aug 11, 2026, 12:12 PM
New[Sun Soft Inc] Re: VERY HIGH PRIORITY – Incorrect $750 Gift Card Purchase Limit / Gift Card Errors
##- Please type your reply above this line -## Your request (202529977) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 07:36 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 11:36 AM
NewComission table
Hi @Support Team - Sun Soft Inc The product commissions should be brought to the same level The commissions for the older products are decreasing (highlighted in yellow in the Excel file). Please make the changes and test them on the staging server
István Ringhoffer <ringi.teszt@gmail.com>
Aug 11, 2026, 11:00 AM
NewGNG - WEB 3.0
Hello Saima, We would like to provide an update regarding the wallet implementation. Each user account will have two wallet addresses: * Existing (current) wallet address * New wallet address The new wallet details will be displayed b
QAG <qag@sunsoftny.com>
Aug 11, 2026, 10:42 AM
New[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements
##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 06:35 EDT Hi, Thank you for the confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 10:36 AM
NewVERY HIGH PRIORITY – Incorrect $750 Gift Card Purchase Limit / Gift Card Errors
Hello, Team: We need to urgently revisit the recurring gift card purchase limit issue, as this was previously reported and was expected to have been addressed. However, we continue receiving new complaints from members who are unable to purchase gift car
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 11, 2026, 9:10 AM
New[Sun Soft Inc] Re: Clarification Required: “Momentum Partner” in the Ambassador Report
##- Please type your reply above this line -## Your request (202529973) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 04:16 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 8:16 AM
New[Sun Soft Inc] Re: Recurring Subscription Reactivation – Customer 308458
##- Please type your reply above this line -## Your request (202529974) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 04:14 EDT Hi, Thank you for the request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 8:14 AM
New[Sun Soft Inc] Re: First list of issues
##- Please type your reply above this line -## Your request (202529941) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 04:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 8:13 AM
New[Sun Soft Inc] Re: Ticket #5585916 – Token Purchase Not Reflecting – kenzhilda – ID: 001.000.006.414
##- Please type your reply above this line -## Your request (202529976) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 03:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 7:42 AM
New[Sun Soft Inc] Re: Required Changes to the Company Promotions Report
##- Please type your reply above this line -## Your request (202529972) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 03:28 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 7:28 AM
New[Sun Soft Inc] Re: Ticket: 1787524703 – User: harveytilton – ID: 001.000.000.019 – Discrepancy in BTEC token balance after updating wallet address
##- Please type your reply above this line -## Your request (202529969) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:48 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 6:48 AM
NewTicket #5585916 – Token Purchase Not Reflecting – kenzhilda – ID: 001.000.006.414
Hello Team, Please kindly investigate the following issue: Ticket #: 5585916 Username: kenzhilda Member ID: 001.000.006.414 Email: kenzhilda@yahoo.com Purchase Amount: $250 Purchase Period: Last month, during the Supercharge promotion The affiliat
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 11, 2026, 6:46 AM
New[Sun Soft Inc] Re: Ticket #1328892174 – Username: LilyE - ID: 061.000.000.258 - Request: Duplicate Merchant Removal & Profile Setup Guidance
##- Please type your reply above this line -## Your request (202529965) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:46 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 6:46 AM
New[Sun Soft Inc] Re: My Purchases Page – Academy, Q&A and Terms Content Implementation
##- Please type your reply above this line -## Your request (202529964) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:24 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 6:25 AM
New[Sun Soft Inc] Re: Ticket # 1507421459 – Username: Jacob - ID: 061.000.000.009 - Request: VPN License Auto-Renewal Failure on Monthly Subscription
##- Please type your reply above this line -## Your request (202529963) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:23 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 6:23 AM
New[Sun Soft Inc] Re: New subdomain & DNS records
##- Please type your reply above this line -## Your request (202529968) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 02:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 6:22 AM
New[Sun Soft Inc] Re: Urgent: Add Pending $100 Commission to This Week’s Payroll
##- Please type your reply above this line -## Your request (202529970) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 11, 2026, 01:20 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 11, 2026, 5:20 AM
NewRecurring Subscription Reactivation – Customer 308458
Dear Team, Please reactivate the recurring subscription for the following customer: Customer: Anthoin Neonta Jr Smith Customer ID: 308458 Please configure the subscription so that the next payment is processed on August 13, 2026, with recurring
Momentum Network <support@momentumnetwork.net>
Aug 11, 2026, 2:27 AM
NewClarification Required: “Momentum Partner” in the Ambassador Report
Team, In the Ambassador Report available in the NetSoft admin portal, the “New Rank Qualifications (By Rank)” column includes entries labeled “Momentum Partner.” Please explain what “Momentum Partner” represents in this section and why it is being c
Momentum Network <support@momentumnetwork.net>
Aug 10, 2026, 10:45 PM
NewRequired Changes to the Company Promotions Report
Team, Please implement the following changes to the report located under Reports > Company Promotions: 1. Make the report available to the entire network Currently, this report is only visible in Kevin Velázquez’s back office. It must be enabl
Momentum Network <support@momentumnetwork.net>
Aug 10, 2026, 10:43 PM
NewFinal Website Content, Navigation, Functionality, and Compliance Requirements — Momentum Network + MAC
Development Team, I need you to incorporate all the structure, information, functionality, and content detailed in this email into the website currently under development at https://dev.macoptima.com/. This request is for content and functionality u
Momentum Network <support@momentumnetwork.net>
Aug 10, 2026, 10:21 PM
NewPending Items – Momentum Network & Booster
Dear Anna, Please find below the updated list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI
QAG <qag@sunsoftny.com>
Aug 10, 2026, 9:51 PM
NewPending Items – Momentum Network & Booster
Dear Anna, Please find below the list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI for MAC
QAG <qag@sunsoftny.com>
Aug 10, 2026, 9:46 PM
NewPending Items – Momentum Network & Booster
Dear Anna, Please find below the list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI for MAC
QAG <qag@sunsoftny.com>
Aug 10, 2026, 9:45 PM
NewPending Items – Momentum Network & Booster
Dear Anna, Please find below the list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI for MAC
QAG <qag@sunsoftny.com>
Aug 10, 2026, 9:45 PM
NewPending Items – Momentum Network & Booster
Dear Anna, Please find below the list of items: Momentum Network: 1. MAC Mobile App 2. Momentum Academy Mobile App 3. MAC AI Please note: The Momentum Network Backoffice AI is available in staging. However, the specific AI for MAC
QAG <qag@sunsoftny.com>
Aug 10, 2026, 9:44 PM
NewRe: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, I'm working through the affiliate onboarding flow live on goaffiliatepro.com to verify it against your documentation. I've gotten through account creation and selecting "Promote & earn," but I'm stuck on the "Enter your program code" step - ther
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 10, 2026, 8:54 PM
NewUrgent: Add Pending $100 Commission to This Week’s Payroll
Dear Team, Please review the payroll status for the following Independent Momentum Partner: Partner Name: Jowelisse Serrano Jimenez Partner ID: 521823 Pending Commission: $100.00 This commission has remained available in her wallet for an exten
Momentum Network <support@momentumnetwork.net>
Aug 10, 2026, 8:25 PM
NewTicket: 1787524703 – User: harveytilton – ID: 001.000.000.019 – Discrepancy in BTEC token balance after updating wallet address
Hi Team, Please check the following case: Username: harveytilton ID: 001.000.000.019 Ticket Number: 1787524703 Issue Summary: The user updated his wallet address today and noticed a significant decrease in his BTEC token balance display. Before the u
Jose Genovese <jose.genovese@booster.eco>
Aug 10, 2026, 7:48 PM
NewRe: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements
Confirmed El lun, 10 ago 2026 a la(s) 4:38 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 10, 2026, 7:43 PM
New[Sun Soft Inc] Re: First list of issues
##- Please type your reply above this line -## Your request (202529941) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 13:10 EDT Hello Dietmar, Thank you for yo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 10, 2026, 5:10 PM
NewTicket: 1827738638 – User: shoginja – ID: 001.000.001.627– Plaid card linking status showing "not linked" in Booster app despite successful bank confirmation
Hi Team, Please check the following case: Username: shoginja ID: 001.000.001.627 Ticket Number: 1827738638 Issue Summary: The user linked his Capital One credit card via Plaid for Pay & Go and received confirmation emails from his bank and Plaid conf
Jose Genovese <jose.genovese@booster.eco>
Aug 10, 2026, 4:21 PM
NewAW: First list of issues
Hi David, thank you for your response. Let me add some comments below. Regards Dietmar Von: David C [mailto:david@sunsoftny.com] Gesendet: Freitag, 7. August 2026 13:35 An: dietmar@wenuraswitzerland.com Cc: Support <support@sunsoftny.com>; Q
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Aug 10, 2026, 3:57 PM
NewTicket #1328892174 – Username: LilyE - ID: 061.000.000.258 - Request: Duplicate Merchant Removal & Profile Setup Guidance
Hi Team, Please assist with a merchant genealogy adjustment and setup request for the following user: * Name: Lillian Edwards * Phone: 0468 582 709 (Australia) * Username: LilyE * User ID: 061.000.000.258 * Ticket Number: 132
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 10, 2026, 3:43 PM
NewMy Purchases Page – Academy, Q&A and Terms Content Implementation
Hi Team, Please implement the Academy video, Q&A, and tiers on the “My Purchases” page. I believe we have about 3–4 more pages remaining, and once those are completed, we will have all of the main Affiliate Backoffice pages finished. The next pha
Matt Ferk <Matt.Ferk@booster.eco>
Aug 10, 2026, 3:30 PM
NewTicket # 1507421459 – Username: Jacob - ID: 061.000.000.009 - Request: VPN License Auto-Renewal Failure on Monthly Subscription
Hi Team, Please assist with investigating a VPN license auto-renewal issue for the following user: * Name: Jacob * Ticket Number: 1507421459 * User ID :061.000.000.009 * Category: Booster VPN / Subscription & License Auto-Renewal
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 10, 2026, 3:11 PM
NewDomain Renewal Required – aibubble.io
Hello Anoop, Please find the screenshot below for reference. It appears that the aibubble.io domain has expired. Screenshot: https://prnt.sc/ZM_6QEcaGGtz Domain: http://aibubble.io/ Kindly check and renew the domain at the earliest. Thank you
QAG <qag@sunsoftny.com>
Aug 10, 2026, 3:01 PM
NewDomain Renewal Required – aibubble.io
Hello Anoop, Please find the screenshot below for reference. It appears that the aibubble.io domain has expired. Screenshot: https://prnt.sc/ZM_6QEcaGGtz Domain: http://aibubble.io/ Kindly check and renew the domain at the earliest. Thank you
QAG <qag@sunsoftny.com>
Aug 10, 2026, 3:01 PM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Good Morning Dietmar, Any update on the below email dated Aug 06, so that we can move forward with our next course of action. Warm Regards, Abigail Smith Associate – Billing Office O: 315.231.6666 E: abigail@sunsoftny.com A: #100 Church Str
Abigail <abigail@sunsoftny.com>
Aug 10, 2026, 2:57 PM
New[Sun Soft Inc] Re: Urgent Update Required – Global Bank Payout Request Form
##- Please type your reply above this line -## Your request (202529955) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 10:55 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 10, 2026, 2:55 PM
NewRe: [Sun Soft Inc] Re: Urgent Update Required – Global Bank Payout Request Form
Thank you From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Monday, August 10, 2026 at 10:07 AM To: Matt Ferk <Matt.Ferk@booster.eco> Cc: David <david@sunsoftny.com>, QAG Team - Sun Soft Inc <qag@sunsoftny.com>, Marko Kest
Matt Ferk <Matt.Ferk@booster.eco>
Aug 10, 2026, 2:54 PM
NewRe: [Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi team, Thanks for the workflow documentation - the registration, onboarding, and merchant/affiliate flow sections are clear and detailed. To be ready to start testing, I still need the following: 1. A consolidated Pro vs. Pro+ feature matrix (ev
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 10, 2026, 2:24 PM
New[Sun Soft Inc] Re: Donation to VETO
##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 10:08 EDT Hi, The requested changes hav
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 10, 2026, 2:08 PM
New[Sun Soft Inc] Re: temporary login plugin staging
##- Please type your reply above this line -## Your request (202529961) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 10:08 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 10, 2026, 2:08 PM
New[Sun Soft Inc] Re: Urgent Update Required – Global Bank Payout Request Form
##- Please type your reply above this line -## Your request (202529955) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 10:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 10, 2026, 2:07 PM
Newtemporary login plugin staging
Hi @Support Team - Sun Soft Inc Please install this plugin on the staging server: https://wordpress.org/plugins/temporary-login-without-password/ Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Aug 10, 2026, 1:28 PM
New[Sun Soft Inc] Re: Member Username and Email Correction
##- Please type your reply above this line -## Your request (202529960) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 08:54 EDT Hi, Kindly check these update
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 10, 2026, 12:54 PM
NewRe: [Sun Soft Inc] Re: Member Username and Email Correction
Hi Team, Just noticed that the alternate email is showing the incorrect email address "wdulchie04@gmail.com", pls check and update it to wdulcie04@gmail.com and kindly update the member name from Dulchie to Dulcie Dulchie Thanks Again Partner In
Anoop Lal <k10construct@gmail.com>
Aug 10, 2026, 11:53 AM
New[Sun Soft Inc] Re: Member Username and Email Correction
##- Please type your reply above this line -## Your request (202529960) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 07:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 10, 2026, 11:39 AM
New[Sun Soft Inc] Re: System Error – Partner Card Update Search Function Not Displaying Partner Names
##- Please type your reply above this line -## Your request (202529958) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 07:39 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 10, 2026, 11:39 AM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for sharing the updated report and confirming the fixes. Please find the latest updated version of the Booster Companion App. In this build: * Issues #21 and #23 have been fixed. * The Text Chat functionality
QAG <qag@sunsoftny.com>
Aug 10, 2026, 11:27 AM
NewRe: Booster Companion Mobile App
Hello Hazel, Please find the new updated version of Booster companion app with fixed item 21 & 23 also, we have implemted the text chat for companion. Also credit system has been implemented. Link: https://expo.dev/artifacts/eas/UugLlYP8nEn5E3H37Utf
QAG <qag@sunsoftny.com>
Aug 10, 2026, 11:22 AM
NewRe: Booster Companion Mobile App
Hello Hazel, Please find the new updated version of Booster companion app. QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Tea
QAG <qag@sunsoftny.com>
Aug 10, 2026, 11:19 AM
NewRe: Booster Companion Mobile App
Hello Hazel, Please QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team Reinvent Innovation New York, USA On Aug 5, 2
QAG <qag@sunsoftny.com>
Aug 10, 2026, 11:17 AM
NewMember Username and Email Correction
Hi Team, Kindly change the member Username from DulchieWangi to DulcieWangi and the email corrected to wdulcie04@gmail.com wdulchie04@gmail.com----INCORRECT EMAIL Thanks for your Support Partner In Success Anoop Lal Project Manager - Sales an
Anoop Lal <k10construct@gmail.com>
Aug 10, 2026, 11:15 AM
NewRE: [Sun Soft Inc] Re: Donation to VETO
Hi, Thank you. Unfortunately, you ignored my most important point, that the VETO donation needs to be less visible and less “inyourface” than the normal payout. 1. Container backgroung must be lighter. Even lighter as the one for the Available B
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 10, 2026, 10:56 AM
New[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements
##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 04:38 EDT Hi, Thank you for your feedba
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 10, 2026, 8:38 AM
New[Sun Soft Inc] Re: Request to Review and Correct Customer Referrals – Kelly Halima Haydar Perez
##- Please type your reply above this line -## Your request (202529957) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 04:36 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 10, 2026, 8:36 AM
New[Sun Soft Inc] Re: Donation to VETO
##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 04:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 10, 2026, 8:09 AM
New[Sun Soft Inc] Re: Request to Correct Payout Records and Remove Incorrect Payout Request
##- Please type your reply above this line -## Your request (202529959) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 10, 2026, 04:08 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 10, 2026, 8:08 AM
NewRequest to Correct Payout Records and Remove Incorrect Payout Request
Hi Team, As you are aware, for a long time we had an issue where payout requests submitted through Stripe were not processing successfully. This issue has now been fixed, and Stripe payouts are working correctly. However, while the Stripe payout sys
Matt Ferk <Matt.Ferk@booster.eco>
Aug 10, 2026, 12:49 AM
NewLast chance: $100 off Connect 2026
Agents Week is a wrap - here are all the launches, and your code before it expires today Agents Week is a wrap - here's every launch, and your code before it expires Sunday Agents Week Sunday, Aug 9, 2026 That's a wrap on Agents Week. Thank yo
Cloudflare <em@em1.cloudflare.com>
Aug 9, 2026, 3:46 PM
NewAI Web Builder – First Cut Delivery (FCD)
Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkthro
QAG <qag@sunsoftny.com>
Aug 9, 2026, 2:21 PM
NewAI Web Builder – First Cut Delivery (FCD)
Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkthro
QAG <qag@sunsoftny.com>
Aug 9, 2026, 2:15 PM
NewAI Web Builder – First Cut Delivery (FCD)
Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkthro
QAG <qag@sunsoftny.com>
Aug 9, 2026, 2:13 PM
NewAI Web Builder – First Cut Delivery (FCD)
Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkth
QAG <qag@sunsoftny.com>
Aug 9, 2026, 2:11 PM
NewAI Web Builder – First Cut Delivery (FCD)
Hello Matthew, We are happy to release the First Cut Delivery (FCD) of the AI Web Builder. You can access the platform and create a new account using the link below: https://ehostwp.com/ Please refer to the attached document for a clear walkth
QAG <qag@sunsoftny.com>
Aug 9, 2026, 2:09 PM
NewSystem Error – Partner Card Update Search Function Not Displaying Partner Names
Dear Team, We are experiencing a system issue within the Netsoft employee portal under the user account raulale02. The issue occurs when navigating to: Team → Partner Card Update When attempting to enter or search for a Partner in the Partner
Momentum Network <support@momentumnetwork.net>
Aug 9, 2026, 5:30 AM
NewRequest to Review and Correct Customer Referrals – Kelly Halima Haydar Perez
Dear Team, We are requesting your assistance in reviewing the referral structure associated with Kelly Halima Haydar Perez, Client ID 599948. Kelly was previously registered as a Partner, and during that time, she had active customers directly enrol
Momentum Network <support@momentumnetwork.net>
Aug 9, 2026, 5:25 AM
NewRE: [Sun Soft Inc] Re: Donation to VETO
Hi, Please adapt the user side wallet page according to attached design. Please be very exact with the proportions and sizes, because it is important to leave the payout part more proeminent and the donation just a smaller optional. Thanks, Laszlo
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 8, 2026, 8:19 PM
NewAffiliate Back Office Navigation, Commission Eligibility & Payout Eligibility Updates
Hi Team, As you know, we are currently in the process of improving the Affiliate Back Office by implementing Academy videos, the Journey to Success, and several other enhancements. As part of these improvements, we would also like to simplify the navig
Matt Ferk <Matt.Ferk@booster.eco>
Aug 8, 2026, 6:24 PM
NewUrgent Update Required – Global Bank Payout Request Form
Hi Team, We have encountered major issues with members requesting payouts to their bank accounts due to the fact that different countries require different banking information. As we continue building the Bank Payout Request functionality, we need t
Matt Ferk <Matt.Ferk@booster.eco>
Aug 8, 2026, 2:57 PM
New[Sun Soft Inc] Re: CRC Profile Creation Issue – First and Last Names Concatenated
##- Please type your reply above this line -## Your request (202529953) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 09:31 EDT Hi, Thank you for your request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 8, 2026, 1:31 PM
New[Sun Soft Inc] Re: Unable to process payer with crypto -pplease help
##- Please type your reply above this line -## Your request (202529954) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 09:13 EDT Hello, Please ensure that your w
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 8, 2026, 1:13 PM
NewUnable to process payer with crypto -pplease help
Hi, We have a request for a crypto payout, but when I tried to process the payment, I received the message shown below. I can see that we currently have approximately $9,000 in our account balance, but it appears that none of it is available in USDT
Matt Ferk <Matt.Ferk@booster.eco>
Aug 8, 2026, 1:04 PM
New[Sun Soft Inc] Re: Urgent: Registration Link Issue in Booster.eco App
##- Please type your reply above this line -## Your request (202529921) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 07:45 EDT Hi, We have updated the referr
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 8, 2026, 11:45 AM
New[Sun Soft Inc] Re: Required Crown and Cruise Point Deductions
##- Please type your reply above this line -## Your request (202529952) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 04:04 EDT Hi, Thank you for your request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 8, 2026, 8:04 AM
New[Sun Soft Inc] Re: Issue on the My pruvchase page isnside the booster shopper platform
##- Please type your reply above this line -## Your request (202529951) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 02:58 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 8, 2026, 6:58 AM
New[Sun Soft Inc] Re: Ticket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Booster VPN account.
##- Please type your reply above this line -## Your request (202529950) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 8, 2026, 02:57 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 8, 2026, 6:57 AM
New[Sun Soft Inc] Re: Please Submit All Pro & Pro+ Documentation and Functionality to Hazel
##- Please type your reply above this line -## Your request (202529947) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 16:25 EDT Hello Matthew, Thank you for you
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 8:26 PM
NewCRC Profile Creation Issue – First and Last Names Concatenated
Hello Team, We identified an issue with the automatic profile-creation process between Momentum Network and CRC. When a new Partner or customer registers with Momentum and their corresponding CRC profile is created, certain names are being transferr
Momentum Network <support@momentumnetwork.net>
Aug 7, 2026, 8:21 PM
NewRequired Crown and Cruise Point Deductions
Hello Team, Please process the following Crown and Cruise point deductions resulting from confirmed chargebacks: 1. Julio C. Fernandez — ID 737933 * Deduct 2 Crown points. * Deduct 300 Cruise points. * Reason: Charge
Momentum Network <support@momentumnetwork.net>
Aug 7, 2026, 8:19 PM
NewRe: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements
Required Corrections to My Profile, Payment, and Credit Analysis Hello, Thank you for completing the deployment. After reviewing the implementation, we identified several items that require correction. Please implement the following changes: 1. M
Momentum Network <support@momentumnetwork.net>
Aug 7, 2026, 7:33 PM
NewIssue on the My pruvchase page isnside the booster shopper platform
Hi Team, We found a few inconsistencies in the Shopper section of the Booster.eco website (Back Office) that should be corrected. 1. Incorrect Tab Name If a member logs into the Booster.eco Shopper Back Office and clicks on My Purchases (see th
Matt Ferk <Matt.Ferk@booster.eco>
Aug 7, 2026, 7:11 PM
NewTicket: 1941562610 – User: Janice – ID: 001.000.000.040 – Requesting technical audit and license generation history for Booster VPN account.
Hi Team, Please check the following case: Username: Janice ID: 001.000.000.040 Ticket Number: 1941562610 Issue Summary: The user is experiencing connection issues with Booster VPN on her HP computer, although the subscription is active and working on
Jose Genovese <jose.genovese@booster.eco>
Aug 7, 2026, 6:58 PM
NewEvent Management System Design and function update.
Hi Team, As discussed previously, the current Event Management System is not functioning properly, particularly regarding: * Attendee check-in * Ticket redemption * Receiving tickets * Assigning tickets * Finding tickets T
Matt Ferk <Matt.Ferk@booster.eco>
Aug 7, 2026, 4:36 PM
New[Sun Soft Inc] Re: MAC Dashboard Redesign Request
##- Please type your reply above this line -## Your request (202529774) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 11:16 EDT Hi, Thank you for your confirm
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 3:16 PM
New[Sun Soft Inc] Re: Spell & icon mistake on the My prucase page.
##- Please type your reply above this line -## Your request (202529948) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 10:46 EDT Hi, We have successfully imple
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 2:46 PM
New[Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements
##- Please type your reply above this line -## Your request (202529828) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 10:43 EDT Hi, Thank you for your confirm
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 2:43 PM
New[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements
##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 10:19 EDT Hi, Thank you for your confirm
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 2:19 PM
NewFwd: Request for Quotation – Social Login Integration
FYI Cheerfully Yours! David B. Cyrus Senior Vice President Customer Success & Revenue Intelligence D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A:#100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the
David C <david@sunsoftny.com>
Aug 7, 2026, 2:16 PM
NewRe: Request for Quotation – Social Login Integration
Steve, Please proceed with this CR immediately. Cheerfully Yours! David B. Cyrus Senior Vice President Customer Success & Revenue Intelligence D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A:#100 Church Street 8th Floor,
David C <david@sunsoftny.com>
Aug 7, 2026, 1:59 PM
NewRe: My Purchases Page – Booster Academy Video, Q&A & Terms & Conditions
Hi Team, As discussed previously, the current Event Management System is not functioning properly, particularly regarding: * Attendee check-in * Ticket redemption * Receiving tickets * Assigning tickets * Finding tickets T
Matt Ferk <Matt.Ferk@booster.eco>
Aug 7, 2026, 1:56 PM
NewSpell & icon mistake on the My prucase page.
Hi Team, There are three items we noticed on the My Purchases page that need to be updated: 1. Replace the Page Icon The My Purchases page is currently using the same icon as the My Subscriptions page. Please replace it with the new shopping b
Matt Ferk <Matt.Ferk@booster.eco>
Aug 7, 2026, 1:37 PM
New[Sun Soft Inc] Re: Donation to VETO
##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 09:14 EDT Hi, We have updated the BP sta
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 1:14 PM
NewPlease Submit All Pro & Pro+ Documentation and Functionality to Hazel
Hi Team, As we move into the testing and launch preparation phase, I'd like everyone involved in development to please compile and submit all information related to Affiliate Pro and Pro+ directly to Hazel, as she will be taking ownership of this project
Matt Swanson <matthew.swanson@booster.eco>
Aug 7, 2026, 1:06 PM
NewRe: September Launch Items
Hi Team, As long as all of the core buttons and functionality are fully operational across the web dashboard, mobile dashboard, and mobile app, we are comfortable proceeding with the launch. The key functionality we need confirmed includes: * Cus
Matt Swanson <matthew.swanson@booster.eco>
Aug 7, 2026, 1:00 PM
New[Sun Soft Inc] Re: Ticket #1580537208 – Username: fergusta - User ID: 001.000.003.332 – BTEC Token Balance Desync / Available Tokens Showing 0
##- Please type your reply above this line -## Your request (202529931) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 08:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 12:26 PM
New[Sun Soft Inc] Re: Ticket # 2118540887 – Username: queenazinwi - USER ID: 001.000.003.121 – Request: Urgent Career Level Sync & Old Wallet Residual Balance Sweep
##- Please type your reply above this line -## Your request (202529929) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 07:48 EDT Hi, We have reviewed the repor
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 11:48 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket 1326869499 | yakwar | ID 001.000.002.879 | Missing $1,000 BTEC Investment
##- Please type your reply above this line -## Your request (202529943) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 07:48 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 11:48 AM
NewRe: First list of issues
Hi Dietmar, As requested by our Support Team, we kindly ask you to provide the details below so that we can address the reported issues as our first step. Once we have reviewed the information, we will schedule a Zoom meeting to go through the findi
David C <david@sunsoftny.com>
Aug 7, 2026, 11:35 AM
NewRE: [Sun Soft Inc] Re: Donation to VETO
Hi, On No.4: please at least do a manual update so the current BP statuses are accurate, even if they won’t be updated in the future. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 7, 2026, 10:35 AM
NewRe: [Sun Soft Inc] Re: Token query
On 7.8.2026 10:34 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529945) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc)
Saima Chaudhury - COO <saima.c@gng.community>
Aug 7, 2026, 10:14 AM
New[Sun Soft Inc] Re: URGENT: Cruise Up Contest Point Synchronization Error and Conversion Logic
##- Please type your reply above this line -## Your request (202529940) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 06:05 EDT Hi, Thank you for your feedbac
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 10:05 AM
New[Sun Soft Inc] Re: Donation to VETO
##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 06:04 EDT Hi, We have updated the address
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 10:04 AM
New[Sun Soft Inc] Re: Ticket: 259897330 – User: alokanmargret1 – ID: 001.000.005.775 – BTEC tokens missing after $2000 payment
##- Please type your reply above this line -## Your request (202529933) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 06:04 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 10:04 AM
New[Sun Soft Inc] Re: Token query
##- Please type your reply above this line -## Your request (202529945) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 05:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 9:34 AM
NewToken query
Hi team; Can you look into the following member token query: I have purchased the NFT $400 on 03/08.This is a gift voucher made by May 9th. Please give me a total of 6315 tokens for P2. 4210 tokens are missing. voucher No.K3V7M4IJFE Regards
Saima Chaudhury - COO <saima.c@gng.community>
Aug 7, 2026, 8:36 AM
New[Sun Soft Inc] Re: Request to Reverse Cancellation and Reactivate Recurring Subscription
##- Please type your reply above this line -## Your request (202529938) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 04:09 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 8:09 AM
NewRE: [Sun Soft Inc] Re: Donation to VETO
Hi, Please use comma AND space, exactly like in my examples: * Ellmenreichstrasse 35, 95305, Kulmbach, Deutschland * Alt-Moabit 82, 06692, Zeitz, Deutschland Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strateg
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 7, 2026, 7:36 AM
New[Sun Soft Inc] Re: Ticket: 699642960 – User: joellambert – ID: 001.000.000.020 – Non-profit registration link and fee structure inquiry
##- Please type your reply above this line -## Your request (202529939) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:21 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 7:21 AM
New[Sun Soft Inc] Re: Ticket: 28062720 – User: nbbasolutionz – ID: 011.000.000.633 – Persistent form error when submitting new support tickets
##- Please type your reply above this line -## Your request (202529942) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:21 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 7:21 AM
New[Sun Soft Inc] Re: Donation to VETO
##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:10 EDT Hi, We have implemented the re
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 7:10 AM
New[Sun Soft Inc] Re: Fw: Booster International Corp: [Reminder] Register your apps and signing keys to meet Android developer verification requirements before Sep 30, 2026
##- Please type your reply above this line -## Your request (202529934) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:09 EDT Hi, Thank you for the reminder
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 7:09 AM
New[Sun Soft Inc] Re: Ticket: 1572920918 – User: BEST2025 – ID: 032.000.000.009 – User unable to process bank transfer to Belgium
##- Please type your reply above this line -## Your request (202529932) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:06 EDT Hi, We have investigated the r
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 7:06 AM
New[Sun Soft Inc] Re: Ticket # 2003490983 – Username: wealthbuilder - USER ID: 001.000.000.237 – Request: Audit Missing SVC and CP Commission Payouts (Larry Mayhew)
##- Please type your reply above this line -## Your request (202529930) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 03:05 EDT Hi, We have verified the repor
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 7:06 AM
New[Sun Soft Inc] Re: Registration websitepage cut off
##- Please type your reply above this line -## Your request (202529923) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 7, 2026, 01:15 EDT Hello, Thank you for getting i
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 7, 2026, 5:15 AM
NewRe: [Sun Soft Inc] Re: Ticket 1326869499 | yakwar | ID 001.000.002.879 | Missing $1,000 BTEC Investment
Hi Team, Could you please assist us with further clarification on this case? * Username: yakwar * User ID: 001.000.002.879 * Ticket Number: 1326869499 Could you confirm if the Supercharged Month mentioned by the user refers to the mon
Jose Genovese <jose.genovese@booster.eco>
Aug 6, 2026, 11:35 PM
NewTicket: 28062720 – User: nbbasolutionz – ID: 011.000.000.633 – Persistent form error when submitting new support tickets
Hi Team, Please check the following case: Username: nbbasolutionz ID: 011.000.000.633 Ticket Number: 28062720 Issue Summary: The user reports a recurring issue where the error message "Please complete all mandatory fields before proceeding" keeps po
Jose Genovese <jose.genovese@booster.eco>
Aug 6, 2026, 10:43 PM
NewFwd: First list of issues
FYI Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarded message: From: dietmar@wenuraswitzerland.com Date: August 6, 2026 at 5:35:14 PM EDT To: David C <david@sunsoftny.com>, Support <supp
David C <david@sunsoftny.com>
Aug 6, 2026, 10:12 PM
NewURGENT: Cruise Up Contest Point Synchronization Error and Conversion Logic
Dear Team, We are experiencing a critical synchronization issue between the Netsoft admin dashboard and the Cruise Up Contest leaderboard displayed in the members’ back offices. Affected member: Name: Jariannette Melendez Member ID: 936168 Cu
Momentum Network <support@momentumnetwork.net>
Aug 6, 2026, 8:46 PM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, I hope you are doing well. We would appreciate it if you could provide us with an update regarding the matter below. It is quite unusual for an account to remain activated without a defined timeline or further communication. As of
Abigail <abigail@sunsoftny.com>
Aug 6, 2026, 8:37 PM
NewTicket: 699642960 – User: joellambert – ID: 001.000.000.020 – Non-profit registration link and fee structure inquiry
Hi Team, Please check the following case: Username: joellambert ID: 001.000.000.020 Ticket Number: 699642960 Issue Summary: The user wants to register non-profit organizations on the platform but cannot find a specific link for non-profit sign-ups.
Jose Genovese <jose.genovese@booster.eco>
Aug 6, 2026, 8:37 PM
NewRequest to Reverse Cancellation and Reactivate Recurring Subscription
Dear Team, Please assist us with reversing the cancellation of the following account: Customer name: Maria Garcia Email address: mregla.garcia@gmail.com Customer ID: 347819 Cancellation date: August 6, 2026 Recorded expiration date: August 7, 20
Momentum Network <support@momentumnetwork.net>
Aug 6, 2026, 8:27 PM
NewRE: [Sun Soft Inc] Re: Donation to VETO
Hi, Looks awesome! Please just put commas in the address field between street/pc/city/country in the export, so * Ellmenreichstrasse 35, 95305, Kulmbach, Deutschland * Alt-Moabit 82, 06692, Zeitz, Deutschland Thanks, Laszlo Mit
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 6, 2026, 8:08 PM
NewRe: [Sun Soft Inc] Re: MAC Dashboard Redesign Request
Confirmed El mié, 29 jul 2026 a la(s) 4:09 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529774) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 6, 2026, 7:55 PM
NewRe: [Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements
Confirmed El jue, 6 ago 2026 a la(s) 10:55 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529828) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 6, 2026, 7:55 PM
NewRe: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements
Confirmed El jue, 6 ago 2026 a la(s) 10:02 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Aug 6, 2026, 7:53 PM
NewFw: Booster International Corp: [Reminder] Register your apps and signing keys to meet Android developer verification requirements before Sep 30, 2026
Get Outlook for iOS ________________________________ From: Google Play <googleplay-noreply@google.com> Sent: Thursday, 06 August 2026 12:43:04 To: mattferk1@gmail.com <mattferk1@gmail.com> Subject: Booster International Corp: [Reminder] Register
MATT FERK <mattferk1@gmail.com>
Aug 6, 2026, 5:48 PM
NewTicket: 259897330 – User: alokanmargret1 – ID: 001.000.005.775 – BTEC tokens missing after $2000 payment
Hi Team, Please check the following case: Username: alokanmargret1 ID: 001.000.005.775 Ticket Number: 259897330 Issue Summary: The user reported that no BTEC tokens are reflecting on her dashboard after making a payment of $2,000 on July 7. Request
Jose Genovese <jose.genovese@booster.eco>
Aug 6, 2026, 5:47 PM
NewRe: Booster Companion Mobile App
Hi, Thank you for your email. For the initial release, I'd like to keep the implementation simple. Rather than using a message count, let's implement a credit-based system, where each user's available credits are capped at approximately 50% of their su
Matt Swanson <matthew.swanson@booster.eco>
Aug 6, 2026, 5:17 PM
NewRe: Booster Eco Mobile App – Upcoming Version
Hi Team, Thank you for the continued work on the platform. Over the next 48 hours, I'll be working through several open items that we want to address. At the same time, please continue validating that all existing modules on the platform are functionin
Matt Swanson <matthew.swanson@booster.eco>
Aug 6, 2026, 5:06 PM
NewBooster Eco Mobile App – Upcoming Version
Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ
QAG <qag@sunsoftny.com>
Aug 6, 2026, 5:00 PM
NewBooster Eco Mobile App – Upcoming Version
Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ
QAG <qag@sunsoftny.com>
Aug 6, 2026, 5:00 PM
NewBooster Eco Mobile App – Upcoming Version
Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ
QAG <qag@sunsoftny.com>
Aug 6, 2026, 4:57 PM
NewBooster Eco Mobile App – Upcoming Version
Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ
QAG <qag@sunsoftny.com>
Aug 6, 2026, 4:55 PM
NewRe: [Sun Soft Inc] Re: Registration websitepage cut off
Thanks! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, August 6, 2026 6:01 AM To: Hazel Del Fierro <hazel.delfierro@booster.eco> Cc: QAG Team - Sun Soft Inc <qag@sunsoftny.com>; B
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 6, 2026, 4:49 PM
NewBooster Eco Mobile App – Upcoming Version
Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ
QAG <qag@sunsoftny.com>
Aug 6, 2026, 4:48 PM
NewBooster Eco Mobile App – Upcoming Version
Hello Matthew, We hope you are doing well. This email is regarding the Booster Eco Mobile App. The latest version we shared does not include the new Merchant changes, as that version was prepared specifically for the August launch based on your requ
QAG <qag@sunsoftny.com>
Aug 6, 2026, 4:48 PM
NewTicket: 1572920918 – User: BEST2025 – ID: 032.000.000.009 – User unable to process bank transfer to Belgium
Hi Team, Please check the following case: Username: BEST2025 ID: 032.000.000.009 Ticket Number: 1572920918 Issue Summary: The user is facing issues when attempting to complete a wallet-to-bank transfer to a Belgian bank account. Entering the account
Jose Genovese <jose.genovese@booster.eco>
Aug 6, 2026, 4:32 PM
NewYou're invited to Cloudflare Connect 2026
Three days to learn, connect, and build - October 19-21 at Moscone West, San Francisco (Plus: $100 off) You're invited to Cloudflare Connect 2026 Join thousands of developers, architects, and security leaders from October 19-21 at Moscone West in
Cloudflare <em@em1.cloudflare.com>
Aug 6, 2026, 3:56 PM
NewTicket #1580537208 – Username: fergusta - User ID: 001.000.003.332 – BTEC Token Balance Desync / Available Tokens Showing 0
Hi Team, Please assist with a token balance sync issue for the following user: Username: fergusta Name: Fergus Akwar Email: fergus_ta@yahoo.com Ticket Number: 1580537208 User ID: 001.000.003.332 Category: BTEC / Token Staking / Balance Sync Date R
Jose Genovese <jose.genovese@booster.eco>
Aug 6, 2026, 3:50 PM
NewTicket # 2003490983 – Username: wealthbuilder - USER ID: 001.000.000.237 – Request: Audit Missing SVC and CP Commission Payouts (Larry Mayhew)
Hi Team, Please assist with a commission and tree structure audit for the following user: Username: wealthbuilder Ticket Number: 2003490983 User ID: 001.000.000.237 Category: Payment Issue / Commission Audit Date Reported: 08/06/2026 Issue / Requ
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 6, 2026, 3:38 PM
NewTicket # 2118540887 – Username: queenazinwi - USER ID: 001.000.003.121 – Request: Urgent Career Level Sync & Old Wallet Residual Balance Sweep
Hi Team, Please assist with a data sync request for the following user: Username: queenazinwi Ticket Number: 2118540887 User ID: 001.000.003.121 Category: Account Bug / Data Sync / Wallet Date Reported: 08/06/2026 Issue / Request Details: 1.
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 6, 2026, 3:38 PM
NewRe: [Sun Soft Inc] Re: Urgent: Registration Link Issue in Booster.eco App
Hi! Sorry, I'm not sure if I fully understand the two additional questions, but here are my answers. I've also included a more detailed explanation below to help clear up any confusion. Question 1 When a user taps a referral link, it will first c
Matt Ferk <Matt.Ferk@booster.eco>
Aug 6, 2026, 3:01 PM
New[Sun Soft Inc] Re: MAC Dashboard Redesign Request
##- Please type your reply above this line -## Your request (202529774) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 10:57 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 2:57 PM
New[Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements
##- Please type your reply above this line -## Your request (202529828) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 10:55 EDT Hi, Thank you for your request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 2:55 PM
New[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements
##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 10:02 EDT Hi, Thank you for your request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 2:02 PM
NewRe: Booster Companion Mobile App
Hello Matthew, Thank you for your email. We can proceed with implementing the Text Chat module for Companion. Before we begin, we would like to clarify how the existing usage limits should apply to text chat. Currently, Companion usage is limited ba
QAG <qag@sunsoftny.com>
Aug 6, 2026, 12:41 PM
New[Sun Soft Inc] Re: World cup NFT distribution
##- Please type your reply above this line -## Your request (202529907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 07:06 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 11:06 AM
New[Sun Soft Inc] Re: Registration websitepage cut off
##- Please type your reply above this line -## Your request (202529923) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 07:01 EDT Hi, Thank you for reaching out a
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 11:01 AM
New[Sun Soft Inc] Re: Donation to VETO
##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 06:38 EDT Hi, Please find the updates re
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 10:38 AM
NewRe: [Sun Soft Inc] Re: World cup NFT distribution
Hi team; ayak461503 has added their metamask to their Back office can you please distribute any owing NFT's and tokens. Regards Saima On 6.8.2026 06:14 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this
Saima Chaudhury - COO <saima.c@gng.community>
Aug 6, 2026, 10:37 AM
New[Sun Soft Inc] Re: Urgent: Remove Previous Profile and Create New Enrollment – Ricky De Bora De Los Santos
##- Please type your reply above this line -## Your request (202529927) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 06:10 EDT Hi, Thank you for your request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 10:10 AM
New[Sun Soft Inc] Re: Bug Report - Ticket#266214768 - User: coins - ID: 001.000.005.923 - Phone Number Formatting Discrepancy on Local Merchant Page (User/Merchant Issue)
##- Please type your reply above this line -## Your request (202529917) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 06:09 EDT Hi, We have verified the repor
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 10:09 AM
New[Sun Soft Inc] Re: Urgent: BTEC Purchase and Staking Issues After Security Update
##- Please type your reply above this line -## Your request (202529919) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 06:08 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 10:09 AM
New[Sun Soft Inc] Re: Ticket#1011291235 - Username: jboneonce - (ID: 001.000.005.931) - Subject: Bug / Data Sync Investigation - Staked Tokens Not Displaying for User J...
##- Please type your reply above this line -## Your request (202529922) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 04:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 8:10 AM
New[Sun Soft Inc] Re: Urgent: Registration Link Issue in Booster.eco App
##- Please type your reply above this line -## Your request (202529921) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 03:32 EDT Hi, Thank you for highlighting
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 7:32 AM
New[Sun Soft Inc] Re: Ticket: 908213448 – User: MarleyEPI8 – ID: 031.000.000.003 – User reported misspelled last name for Eric Lofholm on workshop recordings and request...
##- Please type your reply above this line -## Your request (202529920) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 03:31 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 7:31 AM
New[Sun Soft Inc] Re: ncorrect Power Shopper Subscription Price Displayed in Shopper Platform
##- Please type your reply above this line -## Your request (202529918) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 03:30 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 7:30 AM
New[Sun Soft Inc] Re: Account Conversion Request – Yaiselys Darias (ID 455786)
##- Please type your reply above this line -## Your request (202529924) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 02:22 EDT Hi, Thank you for your request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 6:22 AM
New[Sun Soft Inc] Re: Andre Cobbs
##- Please type your reply above this line -## Your request (202529928) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 02:01 EDT Hello, Thank you for your requ
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 6:01 AM
New[Sun Soft Inc] Re: URGENT- Stripe payments not working.
##- Please type your reply above this line -## Your request (202529905) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 5:55 AM
New[Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning
##- Please type your reply above this line -## Your request (202529806) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:48 EDT Hi, Thank you for the confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 5:48 AM
New[Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service
##- Please type your reply above this line -## Your request (202529781) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:48 EDT This request was closed and merged
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 5:48 AM
New[Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning
##- Please type your reply above this line -## Your request (202529806) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:48 EDT Request #202529781 "Required Redesi
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 5:48 AM
New[Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service
##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:47 EDT Hi, Thank you for the confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 5:47 AM
New[Sun Soft Inc] Re: World cup NFT distribution
##- Please type your reply above this line -## Your request (202529907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 6, 2026, 01:14 EDT Hello, Thank you for getting i
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 6, 2026, 5:14 AM
NewRe: Booster Companion Mobile App
Hi team! Thanks for sending the new APK. Attached is a report confirming the fixed bugs as well as new findings. Quick summary: Issues #21 (name pre-fill) and #23 (avatar not updating) are both confirmed fixed. While retesting #23, we did notice one
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 6, 2026, 3:26 AM
NewAndre Cobbs
Hi team! Please update Andre Cobbs to OLDAndreCobbs. He is returning back to us but it's been over our allotted time for him to keep the old username. Thank you! Information About Brokers Services Consumer Protection Notice Ashley Sotomayor
Ashley Sotomayor <ashley@callitclosed.com>
Aug 6, 2026, 1:19 AM
NewUrgent: Remove Previous Profile and Create New Enrollment – Ricky De Bora De Los Santos
Hi, The following customer was previously enrolled in our system and completed a new enrollment today, August 5, 2026: Name: Ricky De Bora De Los Santos Email: rickydebora4@gmail.com New Sponsor ID: 281837 New Enrollment Payment: $149.99 Pleas
Momentum Network <support@momentumnetwork.net>
Aug 6, 2026, 12:26 AM
NewRe: [Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service
Confirmed El mié, 5 ago 2026 a la(s) 3:12 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to th
Momentum Network <support@momentumnetwork.net>
Aug 5, 2026, 10:36 PM
NewRe: [Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service
Confirmed El mié, 5 ago 2026 a la(s) 7:02 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529781) has been updated. To add additional comments, reply to th
Momentum Network <support@momentumnetwork.net>
Aug 5, 2026, 10:36 PM
NewRe: [Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning
Confirmed El mié, 5 ago 2026 a la(s) 7:57 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529806) has been updated. To add additional comments, reply to th
Momentum Network <support@momentumnetwork.net>
Aug 5, 2026, 10:35 PM
NewAccount Conversion Request – Yaiselys Darias (ID 455786)
Dear Team, Please convert the account of Yaiselys Darias (ID 455786) from a Partner account to a Customer account. Additionally, please: ● Set the account status to Active. ● Enable the recurring subscription in the amount of $99.99. ● Sche
Momentum Network <support@momentumnetwork.net>
Aug 5, 2026, 8:41 PM
NewRegistration websitepage cut off
Hi team, I registered to Booster eco today and when I completed my registration here: https://affiliate.booster.eco/user/usertype the web page seems to be cut off, please see screenshot attached. I completed the process on my MacBook pro in Safari.
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 5, 2026, 7:27 PM
NewRe: [Sun Soft Inc] Re: World cup NFT distribution
Thank you On 5.8.2026 12:01 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc
Saima Chaudhury - COO <saima.c@gng.community>
Aug 5, 2026, 6:49 PM
NewTicket#1011291235 - Username: jboneonce - (ID: 001.000.005.931) - Subject: Bug / Data Sync Investigation - Staked Tokens Not Displaying for User Joe Bullock
Hi Team, Please investigate a potential database/Web3 syncing issue regarding missing staked tokens for a user. * UserName: jboneonce * Name: Joe Bullock * User ID: 001.000.005.931 * Email / Username: jbone.once@gmail.com / jboneonce
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 5, 2026, 5:29 PM
NewUrgent: Registration Link Issue in Booster.eco App
We have noticed a major issue in the new Booster.eco App. When members click on the Gear icon, they can access their referral links, but currently the only available link is the Shopper App registration link. This is a major issue because members ar
Matt Ferk <Matt.Ferk@booster.eco>
Aug 5, 2026, 5:26 PM
NewTicket: 908213448 – User: MarleyEPI8 – ID: 031.000.000.003 – User reported misspelled last name for Eric Lofholm on workshop recordings and requested August Kickoff recording update.
Hi Team, Please check the following case: * Username: MarleyEPI8 * ID: 031.000.000.003 * Ticket Number: 908213448 * Issue Summary: The user reported that Eric Lofholm's last name is incorrectly spelled across 3 workshop recordings.
Jose Genovese <jose.genovese@booster.eco>
Aug 5, 2026, 5:22 PM
Newnetsoft.ny, see amberlin91396, faith_gail28 and more in your feed
New people to discover Suggested accounts based on your interests: amberlin91396, faith_gail28, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny
amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>
Aug 5, 2026, 5:00 PM
NewUrgent: BTEC Purchase and Staking Issues After Security Update
Hi Team! Since the recent security update, we have identified two major issues with BTEC purchases and staking. 1. Delayed BTEC Token Availability When someone purchases BTEC tokens, it is now taking approximately 48 hours before the tokens becom
Matt Ferk <Matt.Ferk@booster.eco>
Aug 5, 2026, 4:54 PM
NewRe: [Sun Soft Inc] Re: URGENT- Stripe payments not working. _ PROPOSED SOLUTION
Hi Team, I have tested this multiple times and waited more than 5 minutes each time, which is the expiration period for the OTP code. Unfortunately, I am still not receiving the OTP. Based on your previous feedback, it seems this may be related
Matt Ferk <Matt.Ferk@booster.eco>
Aug 5, 2026, 4:51 PM
Newncorrect Power Shopper Subscription Price Displayed in Shopper Platform
Hi Team! We have just reviewed the new updated Shopper section of the platform on desktop, and we noticed an issue. When clicking on the Upgrade Account section under Quick Links, it opens the Power Shopper subscription page. This is where we fou
Matt Ferk <Matt.Ferk@booster.eco>
Aug 5, 2026, 4:40 PM
NewRE: [Sun Soft Inc] Re: Donation to VETO
Hi, 1. Can you give me a dev user who has money in has account, but ALSO has an address saved, so we can check that column both in admin and in export? Currently I couldn’t find one and am also not able to edit the address of any of them. 2.
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 5, 2026, 4:34 PM
NewSeptember Launch Items
Hello Matthew, We hope you're doing well. Could you please share the list of items planned for the September launch? This will help us review the requirements, plan accordingly, and start working on the necessary items. Thank you. QAG Team
QAG <qag@sunsoftny.com>
Aug 5, 2026, 4:28 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Issues #21 and #23 have now been fixed. Please check the new build using the link below and share your feedback. New Build: Download APK Once you confirm that all the reported bugs/issues have been addressed, we will proceed with the
QAG <qag@sunsoftny.com>
Aug 5, 2026, 3:58 PM
NewRe: Booster Companion Mobile App
Hello, Issues #21 and #23 have now been fixed. Please check the new build using the link below and share your feedback. New Build: Download APK Once you confirm that all the reported bugs/issues have been addressed, we will proceed with the Text
QAG <qag@sunsoftny.com>
Aug 5, 2026, 3:58 PM
New[Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202529437) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 11:56 EDT Hi, Thank you for following up
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 3:56 PM
New[Sun Soft Inc] Re: Apple App Store Review Rejection, In-App Purchase Requirement for Booster Ignite
##- Please type your reply above this line -## Your request (202529862) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 11:56 EDT Hi, Thank you for confirming a
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Aug 5, 2026, 3:56 PM
NewRe: Booster Companion Mobile App
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 31, 2026, at 23:03, Hazel Del Fierro <hazel.delfierro@booster.eco> wrote: Hi team, Thanks f
QAG <qag@sunsoftny.com>
Aug 5, 2026, 3:54 PM
NewBug Report - Ticket#266214768 - User: coins - ID: 001.000.005.923 - Phone Number Formatting Discrepancy on Local Merchant Page (User/Merchant Issue)
Hi Team, Please review and resolve a phone number display issue on the public Local Merchant page. * Issue Description: The phone number for a Canadian Local Merchant is displaying a duplicated country code (+11) on the public store page (+112
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 5, 2026, 3:50 PM
New[Sun Soft Inc] Re: Net Worth Tracker Redesign – Functional and Implementation Requirements
##- Please type your reply above this line -## Your request (202529830) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 11:45 EDT Hi, Thank you for your request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 3:45 PM
New[Sun Soft Inc] Re: Affiliate Back Office Performance Investigation
##- Please type your reply above this line -## Your request (202529897) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 11:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 3:22 PM
New[Sun Soft Inc] Re: Donation to VETO
##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 11:19 EDT Hi, We have successfully imple
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 3:19 PM
New[Sun Soft Inc] Re: notices update staging
##- Please type your reply above this line -## Your request (202529916) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 10:51 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 2:51 PM
New[Sun Soft Inc] Re: URGENT- Stripe payments not working.
##- Please type your reply above this line -## Your request (202529905) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 10:30 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 2:30 PM
New[Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books
##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 10:25 EDT Hi, Thank you for your feedbac
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 2:25 PM
NewRe: [Sun Soft Inc] Re: URGENT- Stripe payments not working.
Hi, I’m not sure what to do but after I send you the second email where I confirmed that I got the OTP for the bank transfer after that I did another bank transfer and I’m not receiving the OTP. I have right now try four times to do that payout and multi
Matt Ferk <Matt.Ferk@booster.eco>
Aug 5, 2026, 1:28 PM
New[Sun Soft Inc] Re: URGENT- Stripe payments not working.
##- Please type your reply above this line -## Your request (202529905) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 09:24 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 1:24 PM
NewRe: [Sun Soft Inc] Re: URGENT- Stripe payments not working. - STILL NOT WORKING
Hi Team, I have an update regarding the OTP issue. Something very unusual is happening with the OTP verification process. I tried processing another payout using Bank Transfer, and for that transaction, I received the OTP code without any issues.
Matt Ferk <Matt.Ferk@booster.eco>
Aug 5, 2026, 1:13 PM
New[Sun Soft Inc] Re: Analytics balance usage
##- Please type your reply above this line -## Your request (202529818) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 09:07 EDT Hello, Thank you for getting i
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 1:07 PM
NewRe: [Sun Soft Inc] Re: Analytics balance usage
Thank you, now the summing works. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. aug. 5., Sze, 12:19): ##- Please type your reply above this line -## Your re
István Ringhoffer <ringi.teszt@gmail.com>
Aug 5, 2026, 12:53 PM
NewRe: [Sun Soft Inc] Re: URGENT- Stripe payments not working. - STILL NOT WORKING
Hi Team, I have just tested the Stripe payment process, and here is what happened: First attempt: I completed the entire payment process, received the OTP code, entered it, and then the screen turned completely white. Nothing else happened. Af
Matt Ferk <Matt.Ferk@booster.eco>
Aug 5, 2026, 12:50 PM
NewRe: a question that may sound stupid
Dear Anna, Please find the reply for Saima na. ———— Hello Saima, Please find the clarification regarding the Matching Bonus distribution below. For example, consider the following structure: * Top Account * Level 1 – Account A
QAG <qag@sunsoftny.com>
Aug 5, 2026, 12:07 PM
NewRe: a question that may sound stupid
Dear Anna, Please find the ———— Hello Saima, Please find the clarification regarding the Matching Bonus distribution below. For example, consider the following structure: * Top Account * Level 1 – Account A * Level 1 – Acco
QAG <qag@sunsoftny.com>
Aug 5, 2026, 12:06 PM
NewRe: a question that may sound stupid
Dear Anna, FYI ———— Hello Saima, Please find the clarification regarding the Matching Bonus distribution below. For example, consider the following structure: * Top Account * Level 1 – Account A * Level 1 – Account B Ass
QAG <qag@sunsoftny.com>
Aug 5, 2026, 12:04 PM
New[Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning
##- Please type your reply above this line -## Your request (202529806) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 07:57 EDT Hi, Thank you for your feedbac
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 11:57 AM
New[Sun Soft Inc] Re: Conunity meets VETO
##- Please type your reply above this line -## Your request (202529811) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 07:36 EDT Hi, Kindly review the followin
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 11:36 AM
Newnotices update staging
Hi @Support Team - Sun Soft Inc The informational notices should first be updated on the STAGING server: https://naturalpetcaresystem.com/altalanos-szerzodesi-feltetelek/ https://naturalpetcaresystem.com/adatkezelesi-tajekoztato/ https://naturalpetc
István Ringhoffer <ringi.teszt@gmail.com>
Aug 5, 2026, 11:24 AM
New[Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service
##- Please type your reply above this line -## Your request (202529781) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 07:02 EDT Hi, Thank you for your feedbac
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 11:02 AM
New[Sun Soft Inc] Re: World cup NFT distribution
##- Please type your reply above this line -## Your request (202529907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 07:01 EDT Hi, Thank you for sharing the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 11:01 AM
New[Sun Soft Inc] Re: Email Correction
##- Please type your reply above this line -## Your request (202529915) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 07:00 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 11:00 AM
New[Sun Soft Inc] Re: Member Replacement
##- Please type your reply above this line -## Your request (202529914) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 06:59 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 11:00 AM
NewEmail Correction
Hi Team, Could you please update the email address for the following team member? Username: Jsinapa Correct Email: johnsinapa@gmail.com Thank you, Partner In Success Anoop Lal Project Manager - Sales and Marketing Australasia and North
Anoop Lal <k10construct@gmail.com>
Aug 5, 2026, 10:25 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket # 530534122 – User: jerrodward – ID 001.000.000.043 – Booster AI Sales Agent Price Discrepancy & Product Specs Request
##- Please type your reply above this line -## Your request (202529906) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 06:24 EDT Hi, Thank you for your detaile
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 10:24 AM
New[Sun Soft Inc] Re: BTEC Page – Academy Video, Q&A & Terms & Conditions
##- Please type your reply above this line -## Your request (202529909) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 06:23 EDT Hi, We have successfully imple
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 10:23 AM
New[Sun Soft Inc] Re: URGENT- Stripe payments not working.
##- Please type your reply above this line -## Your request (202529905) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 06:20 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 10:20 AM
New[Sun Soft Inc] Re: Analytics balance usage
##- Please type your reply above this line -## Your request (202529818) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 06:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 10:19 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Demo AI Assistant BO overview
##- Please type your reply above this line -## Your request (202529903) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 06:18 EDT Hello, Thank you for sharing t
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 10:18 AM
NewMember Replacement
hi Team, Thanks for replacing member: Joy70, Kindly remove and place all inactive members under Joy70(merilynjaruka,EMIL1992,dorcasthimothy and Towasa1971 to follow dorcasthimothy) below Member: Florence Thanks for your Support Partner In Success
Anoop Lal <k10construct@gmail.com>
Aug 5, 2026, 10:17 AM
NewRe: [Sun Soft Inc] Re: World cup NFT distribution
Hi team; This is the contract address: 0xdcA3cd942dba3E30CC4e2544A584124939fEE0fC Regards Saima On 5.8.2026 06:50 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529907
Saima Chaudhury - COO <saima.c@gng.community>
Aug 5, 2026, 10:14 AM
NewRE: [Sun Soft Inc] Re: Donation to VETO
Hi, Thank you. 1. I’ll get back to you regarding the user layout 2. We will transfer the amounts externally, with normal bank wire, no integration needed. We just need to be able to input manually what has been wired and subtract it from tota
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 5, 2026, 9:58 AM
NewRE: [Sun Soft Inc] Re: Conunity meets VETO
Hi, 1. I still get redirected to the invalid referral page. Please check whitelisting again. 2. On mobile, please remove the VETO logo from the sticky header as soon as we scrolled away from the top part, so only the CTA remains VETO logo
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 5, 2026, 9:26 AM
New[Sun Soft Inc] Re: My Subscriptions Page – Booster Academy Video, Q&A & Terms & Conditions
##- Please type your reply above this line -## Your request (202529912) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 03:51 EDT Hi, We have successfully imple
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 7:51 AM
NewRe: [Sun Soft Inc] Re: Apple App Store Review Rejection, In-App Purchase Requirement for Booster Ignite
Thank you for the update. Yes, please proceed with implementing Apple In-App Purchase (IAP) for all applicable digital plans and subscriptions in the iOS application so the app complies with Apple’s App Store Review Guidelines. As part of the implem
Matt Swanson <matthew.swanson@booster.eco>
Aug 5, 2026, 7:17 AM
New[Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service
##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 03:12 EDT Hi, Thank you for your feedbac
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 7:12 AM
New[Sun Soft Inc] Re: Product Suite Page – Academy Video, Q&A & Terms & Conditions
##- Please type your reply above this line -## Your request (202529892) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 03:11 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 7:11 AM
NewRe: [Sun Soft Inc] Re: Analytics balance usage
Hi @Support Team - Sun Soft Inc I'd like to sum the amounts in Excel, but I can't convert them to a currency format. Could you check whether there's an export option that exports the amounts in a format that can be summed? Üdvözlettel / Kind r
István Ringhoffer <ringi.teszt@gmail.com>
Aug 5, 2026, 6:58 AM
New[Sun Soft Inc] Re: Member Replacement
##- Please type your reply above this line -## Your request (202529902) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 02:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 6:28 AM
New[Sun Soft Inc] Re: World cup NFT distribution
##- Please type your reply above this line -## Your request (202529907) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 01:50 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 5:50 AM
New[Sun Soft Inc] Re: App Store Review Update – China Regulations Affecting ChatGPT Functionality
##- Please type your reply above this line -## Your request (202529864) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 01:48 EDT Hi, We would like to follow up
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Aug 5, 2026, 5:48 AM
New[Sun Soft Inc] Re: Apple App Store Review Rejection, In-App Purchase Requirement for Booster Ignite
##- Please type your reply above this line -## Your request (202529862) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 01:48 EDT Hi, We would like to follow up
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Aug 5, 2026, 5:48 AM
New[Sun Soft Inc] Re: Urgent: Reverse Cancellation and Reactivate Recurring Subscription – Amalia Patricia Juri
##- Please type your reply above this line -## Your request (202529910) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 01:47 EDT Hi, Thank you for your request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 5:47 AM
New[Sun Soft Inc] Re: Convert Partner Account to Customer – Kelvin Ching (ID 789289)
##- Please type your reply above this line -## Your request (202529911) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 5, 2026, 01:13 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 5, 2026, 5:13 AM
NewMy Purchases Page – Booster Academy Video, Q&A & Terms & Conditions
Hi Team, Here are the Booster Academy video, Questions & Answers (Q&A), and Terms & Conditions for the My Purchasespage. Since this page currently does not have the three buttons at the top, please integrate the following buttons: * My Purcha
Matt Ferk <Matt.Ferk@booster.eco>
Aug 5, 2026, 12:41 AM
NewMy Subscriptions Page – Booster Academy Video, Q&A & Terms & Conditions
Hi Team, Here are the materials for the next page: My Subscriptions. The download link below includes: * Booster Academy Video * Questions & Answers (Q&A) * Terms & Conditions Since this page already includes the three buttons at
Matt Ferk <Matt.Ferk@booster.eco>
Aug 5, 2026, 12:39 AM
NewConvert Partner Account to Customer – Kelvin Ching (ID 789289)
Hi, Please make the following updates to the account below: ID: 789289 Name: Kelvin Ching * Convert the account from Partner to Customer. * Set the account status to Active. * Reactivate the recurring monthly subscription of $99.99
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 10:44 PM
NewUrgent: Reverse Cancellation and Reactivate Recurring Subscription – Amalia Patricia Juri
Hi, The following customer has confirmed that she wishes to continue with her Momentum Network membership: Customer ID: 274931 Name: Amalia Patricia Juri Email: amapajuri@gmail.com Please reverse the cancellation previously processed on her acc
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 10:29 PM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, Thank you for your update and for keeping us informed regarding the banking situation last week. However, as of today, we have not yet received the wire transfer for the July 2026 subscription. In the meantime, the August 2026 subscri
Abigail <abigail@sunsoftny.com>
Aug 4, 2026, 9:01 PM
NewRe: [Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning
Debt Payoff Planning – Automatic Strategy Recommendation Required Hi, After reviewing the Strategy tab in the Debt Payoff Planning service, we need the system to do more than simply compare Debt Avalanche and Debt Snowball. It must automatically ana
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 8:05 PM
NewRe: [Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books
Admin Panel User Manual and Branding Update Hi, Thank you for the update. Before completing our review, please provide us with a detailed user manual explaining how to use each tab of the admin platform. The manual should include the purpose of e
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 7:54 PM
NewRe: [Sun Soft Inc] Re: Net Worth Tracker Redesign – Functional and Implementation Requirements
Hi, After reviewing the Add Item functionality in the Net Worth Tracker, we determined that the current Asset and Liability options are too limited. We need the category structure expanded so users can accurately add all applicable assets and financial
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 7:51 PM
NewRe: [Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service
Credit Optimization – Equifax and Experian Accounts Still Missing Hi, After reviewing the updated Credit Optimization page in the staging environment, the accounts reported by Equifax and Experian are still not being displayed. Although the page
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 7:43 PM
NewRe: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements
El mar, 4 ago 2026 a la(s) 1:34 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email.
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 7:40 PM
NewRe: [Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service
Hi, Everything looks great. Before proceeding with the production implementation, please conduct a complete review of all services, tools, and features offered by SmartCredit. Please ensure that every applicable service is accurately and clearly lis
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 7:39 PM
NewRe: [Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements
Screenshot 2026-08-04 at 3.33.43 PM.png Screenshot 2026-08-04 at 3.33.51 PM.png Screenshot 2026-08-04 at 3.33.57 PM.png Screenshot 2026-08-04 at 3.34.03 PM.png Screenshot 2026-08-04 at 3.34.10 PM.png Screenshot 2026-08-04 at 3.34.17 PM.png Sc
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 7:35 PM
NewBTEC Page – Academy Video, Q&A & Terms & Conditions
Hi Team, As part of the process of integrating the Booster Academy videos, Questions & Answers, and Terms & Conditionsinto each Affiliate Back Office page, below you will find all of the files for the BTEC page. The download link includes: https://w
Matt Ferk <Matt.Ferk@booster.eco>
Aug 4, 2026, 6:17 PM
Newnetsoft.ny, catch up on moments you've missed
entertainer_official143_ , prabha_vilagelife_style and others posted something new. Catch up on Instagram entertainer_official143_, prabha_vilagelife_style and others posted something new. Open Instagram 1 You have 1 notification you may
entertainer_official143_ on Instagram <posts-recaps@mail.instagram.com>
Aug 4, 2026, 5:39 PM
NewWorld cup NFT distribution
Hello Team; The world cup NFT's have been minted and are in our coinpae wallet, would you please send out to all that purchased. I have attached a list to this email. Regards Saima -- Yours sincerely, Saima Chaudhury Chief Marketing
Saima Chaudhury - COO <saima.c@gng.community>
Aug 4, 2026, 4:27 PM
New[Sun Soft Inc] Re: Important System Issue – Booster Brand Store & BTEC Transaction Tracking
##- Please type your reply above this line -## Your request (202529871) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 12:03 EDT Hi, We have successfully imple
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 4:04 PM
NewRe: [Sun Soft Inc] Re: Product Suite Page – Academy Video, Q&A & Terms & Conditions
Hi! Thank you for the implementation. There is just one small issue we noticed. In the Q&A section, there are two separator lines between each question instead of just one. As you can see in the screenshot below, the second line is very faint, but i
Matt Ferk <Matt.Ferk@booster.eco>
Aug 4, 2026, 3:57 PM
NewRe: [Sun Soft Inc] Re: Ticket # 530534122 – User: jerrodward – ID 001.000.000.043 – Booster AI Sales Agent Price Discrepancy & Product Specs Request
Hello Team, Thank you for clarifying the difference between Booster Link at $29 per month and Booster Vibe at $49 per month. We kindly remind assistance for this case please. The user’s primary question remains unanswered. Jerrod is not currently dispu
Jose Genovese <jose.genovese@booster.eco>
Aug 4, 2026, 3:47 PM
New[Sun Soft Inc] Re: Credit Analysis Service Redesign Request
##- Please type your reply above this line -## Your request (202529777) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 11:46 EDT Hi, Thank you for your feedback.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 3:46 PM
New[Sun Soft Inc] Re: Complete Redesign and Functional Requirements – MAC My Budget Service
##- Please type your reply above this line -## Your request (202529807) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 11:41 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 3:41 PM
New[Sun Soft Inc] Re: Ticket #1353619667 - User ID: 001.000.000.019 (harveytilton) - Level 1 Points Display Discrepancy Reset
##- Please type your reply above this line -## Your request (202529882) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 11:37 EDT Hi, Kindly check the updates
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 3:38 PM
NewURGENT- Stripe payments not working.
Hi Team! We have multiple members requesting payouts through the Stripe payout option. However, whenever we try to process the payment, we receive the following error message (see screenshot below): As a result, we are currently unable to process
Matt Ferk <Matt.Ferk@booster.eco>
Aug 4, 2026, 3:34 PM
New[Sun Soft Inc] Re: Priority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning
##- Please type your reply above this line -## Your request (202529806) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 11:25 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 3:25 PM
New[Sun Soft Inc] Re: Donation to VETO
##- Please type your reply above this line -## Your request (202529878) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 11:25 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 3:25 PM
New[Sun Soft Inc] Re: Ticket #587382835 - User ID: 001.000.000.009 (kevinrand) - Brand Store Orders Career Level 2 Advancement Request
##- Please type your reply above this line -## Your request (202529883) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 11:11 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 3:11 PM
New[Sun Soft Inc] Re: Ticket #1454002531 - User ID: 001.000.002.016 (Corne) - Career Level 3 Status and Points History Verification
##- Please type your reply above this line -## Your request (202529884) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 10:52 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 2:52 PM
New[Sun Soft Inc] Re: Urgent: Home Page Career Badge & Leaderboard Automation Not Updating After Monthly Career Calculation
##- Please type your reply above this line -## Your request (202529866) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 10:51 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 2:51 PM
New[Sun Soft Inc] Re: Leaderboard Page – Add Current Members & Complete Automation
##- Please type your reply above this line -## Your request (202529891) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 10:51 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 2:51 PM
New[Sun Soft Inc] Re: Ticket # 140479136 - User ID: 011.000.000.003 (johnchomynfcm) - VIP Account: Pro Bundle & Booster VPN Subscription Audit
##- Please type your reply above this line -## Your request (202529888) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 10:50 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 2:51 PM
New[Sun Soft Inc] Re: Conunity meets VETO
##- Please type your reply above this line -## Your request (202529811) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 10:50 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 2:50 PM
New[Sun Soft Inc] Re: Payment Tab Redesign Request
##- Please type your reply above this line -## Your request (202529776) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 09:33 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 1:33 PM
New[Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books
##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 09:31 EDT Hi, Thank you for your feedback.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 1:31 PM
New[Sun Soft Inc] Re: Credit Builder Blueprint Redesign and Sequential Course Functionality
##- Please type your reply above this line -## Your request (202529779) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 09:25 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 1:25 PM
NewAuthorize.net Account – Action Required
Hello Kevin, We noticed that the Authorize.net account is currently showing an overdue payment warning and indicates that the account may be at risk of deactivation if the outstanding balance is not paid. Could you please check the Authorize.net acc
QAG <qag@sunsoftny.com>
Aug 4, 2026, 1:24 PM
NewAuthorize.net Account – Action Required
Hello Kevin, We noticed that the Authorize.net account is currently showing an overdue payment warning and indicates that the account may be at risk of deactivation if the outstanding balance is not paid. Could you please check the Authorize.net acc
QAG <qag@sunsoftny.com>
Aug 4, 2026, 1:20 PM
New[Sun Soft Inc] Re: My Profile Tab Redesign Request
##- Please type your reply above this line -## Your request (202529775) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 09:17 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 1:17 PM
New[Sun Soft Inc] Re: Debt Relief Guidance Program – Required Functionality and Redesign
##- Please type your reply above this line -## Your request (202529780) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 09:16 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 1:16 PM
New[Sun Soft Inc] Re: Analytics balance usage
##- Please type your reply above this line -## Your request (202529818) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 09:13 EDT Hello, Thank you for the clari
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 1:13 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Demo AI Assistant BO overview
I could not get the chat to work or give me any info. Please find the attached video. It keeps saying something is wrong.... https://somup.com/cOjfl5VnGtd https://somup.com/cOjflHVnGuV I also feel there needs to be more questions asked such as Tota
Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>
Aug 4, 2026, 12:48 PM
NewIt's Agents Week.
Don't miss this week's ships and updates (Plus: $100 off Cloudflare Connect). ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Cloudflare <em@em1.cloudflare.com>
Aug 4, 2026, 12:42 PM
New[Sun Soft Inc] Re: Product Suite Page – Academy Video, Q&A & Terms & Conditions
##- Please type your reply above this line -## Your request (202529892) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 08:02 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 12:02 PM
New[Sun Soft Inc] Re: Ticket #143302800 – Language Selection Not Applying – Dutch Content Remains in English
##- Please type your reply above this line -## Your request (202529900) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 08:01 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 12:01 PM
New[Sun Soft Inc] Re: Support Ticketing System – Enable Multiple Attachments Per Message
##- Please type your reply above this line -## Your request (202529901) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 08:00 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 12:00 PM
New[Sun Soft Inc] Re: Net Worth Tracker Redesign – Functional and Implementation Requirements
##- Please type your reply above this line -## Your request (202529830) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 07:24 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 11:24 AM
NewMember Replacement
Hi Team, Kindly replace Username: Florence and place Joy70 below Charlei1977 on Level 1 Username:Florence to be placed under Veronicapaimuruv to create space on Charlie1977 Level 1 to accommodate Joy70 Thanks Partner In Success Anoop La
Anoop Lal <k10construct@gmail.com>
Aug 4, 2026, 10:10 AM
New[Sun Soft Inc] Re: URGENT – Customer Reactivation Payments Failing in Customer Card Update
##- Please type your reply above this line -## Your request (202529893) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 05:37 EDT Hi, Thank you for your report.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 9:37 AM
New[Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared
##- Please type your reply above this line -## Your request (202529865) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 04:31 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 8:31 AM
New[Sun Soft Inc] Re: BTEC Supercharged Promotion Extension – Updated Description, Q&A & Terms & Conditions
##- Please type your reply above this line -## Your request (202529887) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 04:30 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 8:30 AM
New[Sun Soft Inc] Re: Ticket # 1267044472 - User ID: 061.000.000.098 (Aibooster) - Web3 Old Wallet Awaiting Migration Status Check
##- Please type your reply above this line -## Your request (202529885) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 03:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 7:32 AM
New[Sun Soft Inc] Re: Ticket # 1649803063 - User ID: 001.000.000.857 (Noraye) - Manual Profile Contact & Email Update Request
##- Please type your reply above this line -## Your request (202529889) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 03:32 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 7:32 AM
New[Sun Soft Inc] Re: Ticket # 69635631 - User ID: 061.000.000.050 (jr) - Claim Airdrop Error: AA14 initCode must return sender
##- Please type your reply above this line -## Your request (202529886) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 03:32 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 7:32 AM
New[Sun Soft Inc] Re: Ticket: 314632093 – User: ease – ID: 061.000.000.286 – Removal of Refunded Gift Card Entries from User Report
##- Please type your reply above this line -## Your request (202529898) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 03:31 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 7:31 AM
New[Sun Soft Inc] Re: Ticket: 1687242005 – User: dianebolton443 – ID: 001.000.002.856 – Removal of Refunded Gift Card Entry from User Report
##- Please type your reply above this line -## Your request (202529899) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 03:31 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 7:31 AM
New[Sun Soft Inc] Re: Investigate 48-Hour Delay in BTEC Token Delivery to Web3 Wallets
##- Please type your reply above this line -## Your request (202529896) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 03:30 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 7:31 AM
New[Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service
##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 02:53 EDT Hi, Thank you for your feedback.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 6:53 AM
NewSupport Ticketing System – Enable Multiple Attachments Per Message
Hi Team, We need to address the current attachment limitation within the Booster Support ticketing system. We have now encountered multiple support cases where customers need to provide several screenshots or supporting files, but the system does not al
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 4, 2026, 6:09 AM
New[Sun Soft Inc] Re: Token query
##- Please type your reply above this line -## Your request (202529881) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 02:06 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 6:07 AM
NewTicket #143302800 – Language Selection Not Applying – Dutch Content Remains in English
Username: artbooster ID: 031.000.000.001 Support Ticket: 143302800 Hi Team, The user reported an issue with the language selection under the Resources / Business Presentations & Workshops section. The user selected Nederlands (Dutch) from the availab
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 4, 2026, 5:53 AM
New[Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service
##- Please type your reply above this line -## Your request (202529781) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 01:53 EDT Hi, Thank you for your feedback.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 5:53 AM
New[Sun Soft Inc] Re: Small Adjustment to the Booster Career Icon on the Affiliate Home Page
##- Please type your reply above this line -## Your request (202529880) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 01:39 EDT Hello, Thank you for getting i
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 5:39 AM
New[Sun Soft Inc] Re: Request to Reactivate Recurring Subscription – Daphne Caraballo (ID: 517390)
##- Please type your reply above this line -## Your request (202529895) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 01:36 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 5:36 AM
New[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements
##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 01:34 EDT Hi, Thank you for your message.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 5:34 AM
New[Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements
##- Please type your reply above this line -## Your request (202529828) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 4, 2026, 01:33 EDT Hi, Thank you for your message.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 4, 2026, 5:33 AM
NewRe: [Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service
Unable to Access Discounted Credit Monitoring in Staging Hi, Thank you for the update. When I log in to the staging environment and select Discounted Credit Monitoring, the system redirects me directly to the Dashboard. As a result, I cannot acce
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 3:15 AM
NewRe: [Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service
Credit Optimization – Missing Bureau Accounts and SmartCredit Link Hi, After reviewing the Credit Optimization service, I noticed that only the accounts reported by TransUnion are currently appearing. The accounts reported by Equifax and Experian ar
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 3:13 AM
NewRe: [Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements
Hi, You should now have access to all the reference images for the Momentum Locker redesign. Could you please confirm whether you were able to open and view all of them correctly? Thank you, Raul Garcia Momentum Network El sáb, 1 ago 2026
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 3:10 AM
NewRe: [Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements
Hi, You should now have access to all the reference images for the DreamSaver redesign. Could you please confirm whether you were able to open and view all of them correctly? Thank you, Raul Garcia Momentum Network El sáb, 1 ago 2026 a la(
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 3:10 AM
NewRe: [Sun Soft Inc] Re: Debt Relief Guidance Program – Required Functionality and Redesign
Debt Relief Guidance Program – Approved for Live Deployment Hi, Thank you for the update. The implementation looks perfect. You may proceed with deploying this version to the live production environment. Please confirm once the deployment has
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 3:09 AM
NewRe: [Sun Soft Inc] Re: Credit Builder Blueprint Redesign and Sequential Course Functionality
Credit Builder Blueprint – Approved for Implementation Hi, Thank you for the update. The implementation looks perfect and works exactly as requested. Please proceed with implementing this version in the production environment exactly as presented
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 3:06 AM
NewRe: [Sun Soft Inc] Re: Credit Analysis Service Redesign Request
Credit Analysis – Functional Issues Requiring Correction Hi, Thank you for the update. The visual design looks great and is exactly how the Credit Analysis section should look. However, the service is not functioning correctly, and the following
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 3:03 AM
NewRe: [Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books
Momentum Mentor Academy Admin Panel Improvements Hi, Thank you for providing access to the staging environment. Could you please confirm whether this WordPress dashboard is intended to serve as the main administrative panel for Momentum Mentor Ac
Momentum Network <support@momentumnetwork.net>
Aug 4, 2026, 2:57 AM
NewTicket: 1687242005 – User: dianebolton443 – ID: 001.000.002.856 – Removal of Refunded Gift Card Entry from User Report
Hi Team, Please check the following case: * Username: dianebolton443 * ID: 001.000.002.856 * Ticket Number: 1687242005 * Issue Summary: The user reported an issue with an invalid JCPenney gift card purchased on August 01, 2026. The canc
Jose Genovese <jose.genovese@booster.eco>
Aug 3, 2026, 11:47 PM
NewTicket: 314632093 – User: ease – ID: 061.000.000.286 – Removal of Refunded Gift Card Entries from User Report
Hi Team, Please check the following case: * Username: ease * ID: 061.000.000.286 * Ticket Number: 314632093 * Issue Summary: The user experienced issues with two Woolworths Supermarket Australia gift cards purchased on July 28, 2026. Th
Jose Genovese <jose.genovese@booster.eco>
Aug 3, 2026, 11:45 PM
NewAffiliate Back Office Performance Investigation
Hi Team! I know we have discussed this multiple times over the past 18 months, but it is now time to seriously address this issue and determine what is really causing it. The biggest complaint we continue to receive from our members around the world
Matt Ferk <Matt.Ferk@booster.eco>
Aug 3, 2026, 11:25 PM
NewInvestigate 48-Hour Delay in BTEC Token Delivery to Web3 Wallets
Hi! Over the past week, we've received reports from multiple members that something appears to be wrong with the BTEC token purchase process. After purchasing tokens, members are now waiting up to 48 hours before their tokens become available in the
Matt Ferk <Matt.Ferk@booster.eco>
Aug 3, 2026, 11:20 PM
NewRequest to Reactivate Recurring Subscription – Daphne Caraballo (ID: 517390)
Hi Team, Please reactivate the recurring subscription for the following customer: Customer ID: 517390 Name: Daphne Caraballo Requested Reactivation Date: September 2, 2026 Please confirm once the recurring subscription has been successfully rea
Momentum Network <support@momentumnetwork.net>
Aug 3, 2026, 11:00 PM
NewURGENT – Customer Reactivation Payments Failing in Customer Card Update
Hi Development Team, This issue requires immediate attention and the highest priority. When we attempt to reactivate a customer through the Customer Card Update tab, the payment is not processed, and the following error appears: Error Code: E0000
Momentum Network <support@momentumnetwork.net>
Aug 3, 2026, 8:23 PM
NewProduct Suite Page – Academy Video, Q&A & Terms & Conditions
Hi! As part of our ongoing process of updating the Affiliate Back Office pages and adding Academy videos, Q&A, and Terms & Conditions, below you will find a link containing all of the files for the Product Suite page. Since the Product Suite page do
Matt Ferk <Matt.Ferk@booster.eco>
Aug 3, 2026, 7:43 PM
NewRE: TikTok Integration Request – Requirements & Next Steps
Hi Team, Thank you for your clarification and support. After reviewing this internally, I understand that the TikTok integration is not part of the original approved scope. We will get back to you once a decision has been made. Best regards, Ana Be
Ana Bezerra <ana.bezerra@booster.eco>
Aug 3, 2026, 7:15 PM
New[Sun Soft Inc] Re: Ronald Holliman
##- Please type your reply above this line -## Your request (202529890) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 15:02 EDT Hi, Thank you for your inquiry.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 7:02 PM
NewLeaderboard Page – Add Current Members & Complete Automation
Hi Team! As you know, when the Leaderboard page in the Affiliate Back Office was created, it was agreed that the system would automatically populate and update the page each month. The Leaderboard should always display the highest Career Level achie
Matt Ferk <Matt.Ferk@booster.eco>
Aug 3, 2026, 5:59 PM
NewFwd: a question that may sound stupid
Cheers! David B. Cyrus Vice President - Sunsoft, Inc. Sent from my iPhone using AT&T Begin forwarded message: From: Saima Chaudhury - COO <saima.c@gng.community> Date: August 3, 2026 at 10:45:14 AM EDT To: David C <david@sunsoftny.com> S
David C <david@sunsoftny.com>
Aug 3, 2026, 5:08 PM
NewRonald Holliman
For June, there was no revenue share calculated for Ronald (Ronnie) Holliman. Please calculate his revenue share for June and send me the total. Thank you, -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W
Chad Osborne <chad@callitclosed.com>
Aug 3, 2026, 4:51 PM
NewSee what’s behind $38B in fraud losses
Get Javelin’s report on catching fraud risk earlier. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Plaid <info@email.plaid.com>
Aug 3, 2026, 4:45 PM
NewTicket # 1649803063 - User ID: 001.000.000.857 (Noraye) - Manual Profile Contact & Email Update Request
Hi Team, Please review user profile update request submitted regarding account recovery / lost 2FA access: Username: Noraye (Noraye Darnel) User ID: 001.000.000.857 Ticket Number: 1649803063 Category: General / Account Profile & Security Update Da
Jose Genovese <jose.genovese@booster.eco>
Aug 3, 2026, 4:34 PM
NewTicket # 140479136 - User ID: 011.000.000.003 (johnchomynfcm) - VIP Account: Pro Bundle & Booster VPN Subscription Audit
Hi Team, HIGH PRIORITY / VIP ACCOUNT Please review technical issue submitted regarding product bundle activation and tier calculation: Username: johnchomynfcm User ID: 011.000.000.003 Ticket Number: 140479136 Category: Booster VPN / Product Suit
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 3, 2026, 4:29 PM
NewRe: [Sun Soft Inc] Re: Small Adjustment to the Booster Career Icon on the Affiliate Home Page
Thank you Looks good. From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Monday, August 3, 2026 at 11:23 AM To: Matt Ferk <Matt.Ferk@booster.eco> Cc: QAG Team - Sun Soft Inc <qag@sunsoftny.com>, Matt Swanson <matthew.swanson@
Matt Ferk <Matt.Ferk@booster.eco>
Aug 3, 2026, 4:25 PM
NewBTEC Supercharged Promotion Extension – Updated Description, Q&A & Terms & Conditions
Hi! Due to the extension of the BTEC Supercharged Promotion through the end of August, we need to update the content on the BTEC Supercharged Promotion page. Please replace the existing content with the updated versions for the following three secti
Matt Ferk <Matt.Ferk@booster.eco>
Aug 3, 2026, 4:25 PM
NewTicket # 69635631 - User ID: 061.000.000.050 (jr) - Claim Airdrop Error: AA14 initCode must return sender
Hi Team, Please review technical Web3 issue submitted regarding Airdrop Claim failure: Username: jr (Jeanette) User ID: 061.000.000.050 Ticket Number: 69635631 Category: Functionality / Web3 Airdrop Claim Date Reported: 08/03/2026 Connected Sma
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 3, 2026, 4:12 PM
NewTicket # 1267044472 - User ID: 061.000.000.098 (Aibooster) - Web3 Old Wallet Awaiting Migration Status Check
Hi Team, Please review technical issue submitted regarding Web3 old wallet migration: Username: Aibooster User ID: 061.000.000.098 Ticket Number: 1267044472 Category: BTEC / Web3 Wallet Migration Date Reported: 08/03/2026 Summary of User Issue/
Jose Genovese <jose.genovese@booster.eco>
Aug 3, 2026, 4:03 PM
NewTicket #1454002531 - User ID: 001.000.002.016 (Corne) - Career Level 3 Status and Points History Verification
Hi Team, Please review technical issue submitted regarding Career Level 3 qualification and points history verification: Username: Corne User ID: 001.000.002.016 Ticket Number: 1454002531 Category: Backoffice / Points & Levels Date Reported: 08/
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 3, 2026, 3:37 PM
New[Sun Soft Inc] Re: Required Redesign and Functionality – Discounted Credit Monitoring Service
##- Please type your reply above this line -## Your request (202529781) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 11:36 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 3:36 PM
NewTicket #587382835 - User ID: 001.000.000.009 (kevinrand) - Brand Store Orders Career Level 2 Advancement Request
Hi Team, Please review technical issue submitted regarding Brand Store orders and Career Level advancement: Username: kevinrand User ID: 001.000.000.009 Ticket Number: 66ccd401 Category: Backoffice / Career Levels & Brand Store Date Reported: 0
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 3, 2026, 3:31 PM
New[Sun Soft Inc] Re: Ticket #2115379564 - User ID: 001.000.006.938 (ainetworkingplus) - Account Deletion Request ('boosterplus') & Username Creation Inquiry
##- Please type your reply above this line -## Your request (202529879) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 11:26 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 3:26 PM
New[Sun Soft Inc] Re: Small Adjustment to the Booster Career Icon on the Affiliate Home Page
##- Please type your reply above this line -## Your request (202529880) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 11:23 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 3:23 PM
NewTicket #1353619667 - User ID: 001.000.000.019 (harveytilton) - Level 1 Points Display Discrepancy Reset
Hi Team, Please review technical issue submitted regarding Level 1 qualification points display reset in the backoffice: Username: harveytilton User ID: 001.000.000.019 Ticket Number: 1353619667 Category: Backoffice / Points & Levels Date Report
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 3, 2026, 3:20 PM
New[Sun Soft Inc] Re: Fast Start Page & Onboarding Compensation Plan Update
##- Please type your reply above this line -## Your request (202529873) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 10:48 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 2:48 PM
NewToken query
Hi team; We have a token query from one of our members if you could look into it please: Some tokens have not been received. Could you please check? He has already confirmed the wallet on Etherscan. Purchase Date: May 8, 2026 🆔 hiroshi1
Saima Chaudhury - COO <saima.c@gng.community>
Aug 3, 2026, 2:47 PM
NewRe: [Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared
As much as I can see, everything looks good. Please just make sure the distribution follows the existing system logic: * Only full members should be distributed. * Any remaining partial members should automatically be carried over as overfl
Matt Ferk <Matt.Ferk@booster.eco>
Aug 3, 2026, 2:44 PM
NewRe: [Sun Soft Inc] Re: Analytics balance usage
Hi @Support Team - Sun Soft Inc This isn't what I meant. Are the coupons in the Excel file the ones that have already been redeemed, or all coupons? Just because someone converts their balance into a coupon doesn't necessarily mean they use it. For our
István Ringhoffer <ringi.teszt@gmail.com>
Aug 3, 2026, 2:41 PM
NewSmall Adjustment to the Booster Career Icon on the Affiliate Home Page
Hi! We need to make a small adjustment to the Career section on the Affiliate Home Page, as shown in the screenshot below. The current design looks great, but it is confusing for members. Right now, the page displays their highest Career Level ba
Matt Ferk <Matt.Ferk@booster.eco>
Aug 3, 2026, 2:40 PM
NewTicket #2115379564 - User ID: 001.000.006.938 (ainetworkingplus) - Account Deletion Request ('boosterplus') & Username Creation Inquiry
Hi Team, Please review technical/account deletion request submitted by user: Username: ainetworkingplus User ID: 001.000.006.938 Ticket Number: 2115379564 Category: Registration / Account Deletion Date Reported: 07/30/2026 Summary of User Iss
Caroline Alcantara <caroline.alcantara@booster.eco>
Aug 3, 2026, 2:23 PM
NewRe: [Sun Soft Inc] Re: Fast Start Page & Onboarding Compensation Plan Update
Hi! Thank you for the implementation. However, there are two mistakes that need to be corrected. 1. On the Academy button, the title currently says "Shopping Volume Commission Academy". It should instead be "Fast Start Academy." 2. When you c
Matt Ferk <Matt.Ferk@booster.eco>
Aug 3, 2026, 2:09 PM
NewDonation to VETO
Hi, On the Payout page at https://dev.myconunity.com/user/wallet/payout we need a new option for “donating to VETO”. See attached layout. 1. If someone inputs an amount (no minimum) and pushes Spenden, a confirmation window must appear *
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 3, 2026, 1:32 PM
NewRE: [Sun Soft Inc] Re: Conunity meets VETO
Hi, Thank you, awesome! 1. Please whitelist the URL 2. Button should scroll down to 3. Logo seems low quality. Could you use a better one? Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy an
laszlo@myconunity.com <laszlo@myconunity.com>
Aug 3, 2026, 12:57 PM
NewRe: TikTok Integration Request – Requirements & Next Steps
Hello Ana, Thank you for your email. Regarding the requested documents and information related to Invoice No. 6023N165, we’re afraid we don’t have these details available with us. Please coordinate with Matthew Swanson for these details and further
QAG <qag@sunsoftny.com>
Aug 3, 2026, 12:36 PM
NewRe: TikTok Integration Request – Requirements & Next Steps
Hello Ana, Thank you for your email. Regarding the requested documents and information related to Invoice No. 6023N165, we’re afraid we don’t have these details available with us. Please coordinate with Matthew Swanson for these details and further
QAG <qag@sunsoftny.com>
Aug 3, 2026, 12:35 PM
NewRe: TikTok Integration Request – Requirements & Next Steps
Hello Ana, Thank you for your email. Regarding the requested documents and information related to Invoice No. 6023N165, we’re afraid we don’t have these details available with us. Please coordinate with Matthew Swanson for these details and further
QAG <qag@sunsoftny.com>
Aug 3, 2026, 12:35 PM
NewRe: TikTok Integration Request – Requirements & Next Steps
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Aug 3, 2026, at 07:44, Ana Bezerra <ana.bezerra@booster.eco> wrote: Hi Team, Thank you for your
QAG <qag@sunsoftny.com>
Aug 3, 2026, 12:29 PM
NewRe: a question that may sound stupid
Dear Anna, Please find the reply below: Hello Saima, Thank you for sharing the clarification and the calculation you are planning to present to the leader group in Japan. We have reviewed the points with our development team against the curr
QAG <qag@sunsoftny.com>
Aug 3, 2026, 12:24 PM
NewRe: a question that may sound stupid
Dear Anna, Please find the reply below: Hello Saima, Thank you for sharing the clarification and the calculation you are planning to present to the leader group in Japan. We have reviewed the points with our development team against the curr
QAG <qag@sunsoftny.com>
Aug 3, 2026, 12:24 PM
NewRE: TikTok Integration Request – Requirements & Next Steps
Hi Team, Thank you for your clarification. Could you please provide us with the following documents related to Invoice No. 6023N165? * A signed copy of the Statement of Work (SOW) associated with this invoice. * A detailed list of the feature
Ana Bezerra <ana.bezerra@booster.eco>
Aug 3, 2026, 11:44 AM
New[Sun Soft Inc] Re: Fast Start Page & Onboarding Compensation Plan Update
##- Please type your reply above this line -## Your request (202529873) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 07:40 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 11:40 AM
New[Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared
##- Please type your reply above this line -## Your request (202529865) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 07:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 11:39 AM
New[Sun Soft Inc] Re: ar Program Page – Academy, Q&A & Terms & Conditions
##- Please type your reply above this line -## Your request (202529874) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 06:17 EDT Hi, We have successfully impleme
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 10:18 AM
New[Sun Soft Inc] Re: Urgent Investigation Required – Possible Career Point Calculation Issue
##- Please type your reply above this line -## Your request (202529870) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 05:49 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 9:49 AM
New[Sun Soft Inc] Re: Career Point Adjustment Required – Cornelius -EXTREMELY EMERGNECY
##- Please type your reply above this line -## Your request (202529867) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 03:58 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 7:58 AM
New[Sun Soft Inc] Re: Career Level Display Incorrect – Member Should Be CL2
##- Please type your reply above this line -## Your request (202529872) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 03:57 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 7:57 AM
New[Sun Soft Inc] Re: Recurring Subscription Date Update – Quazaa Mayberry (ID 989361)
##- Please type your reply above this line -## Your request (202529875) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 03:34 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 7:34 AM
NewNow live: The new awork (design, navigation, lists and more)
The new awork is here: more overview, clearer navigation and new lists Teams use awork every day, often for hours at a time. That's exactly where every bit of friction adds up over time – and exactly where great usability makes the biggest difference.
news von awork <hi@awork.com>
Aug 3, 2026, 7:12 AM
New[Sun Soft Inc] Re: Conunity meets VETO
##- Please type your reply above this line -## Your request (202529811) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 03:01 EDT Hi, The VETO landing page has be
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 7:02 AM
New[Sun Soft Inc] Re: Remove Additional Payment Methods – Jasmine Penelope Rivera Trinidad (ID 173713)
##- Please type your reply above this line -## Your request (202529876) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 01:25 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 5:25 AM
New[Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service
##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 3, 2026, 01:15 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 3, 2026, 5:15 AM
NewRemove Additional Payment Methods – Jasmine Penelope Rivera Trinidad (ID 173713)
Hello Team, Please update the payment methods for the following partner: Partner Name: Jasmine Penelope Rivera Trinidad Partner ID: 173713 Please leave only the card ending in 6128 on her profile and remove all other saved payment methods. Pl
Momentum Network <support@momentumnetwork.net>
Aug 3, 2026, 5:00 AM
NewRecurring Subscription Date Update – Quazaa Mayberry (ID 989361)
Hello Team, Please update the recurring subscription for the following client: Client Name: Quazaa Mayberry Client ID: 989361 New Recurring Payment Date: September 1, 2026 Please ensure that no payment is processed before this date and confirm
Momentum Network <support@momentumnetwork.net>
Aug 3, 2026, 4:52 AM
Newar Program Page – Academy, Q&A & Terms & Conditions
Hi! As we continue the process of ensuring that every page in the Affiliate Back Office includes a complete Booster Academy experience, the next page we are updating is the Car Program page, which is accessible as a subpage of the Booster Career Progra
Matt Ferk <Matt.Ferk@booster.eco>
Aug 3, 2026, 1:22 AM
NewFast Start Page & Onboarding Compensation Plan Update
Hi! As you are aware, we have added a new Career bonus called Fast Start. We now need to create the complete Fast Start section within the platform. 1. Fast Start Page The Fast Start page should be accessible from the Career page (as shown in the
Matt Ferk <Matt.Ferk@booster.eco>
Aug 3, 2026, 12:10 AM
NewCareer Level Display Incorrect – Member Should Be CL2
Hi, The member below reached Career Level 2 in July, as clearly shown in the Career Points Report (see attached screenshot). Member ID: 001.000.005.963 However, for some reason, her Affiliate Back Office is still displaying Career Level 1 (see at
Matt Ferk <Matt.Ferk@booster.eco>
Aug 2, 2026, 8:03 PM
NewImportant System Issue – Booster Brand Store & BTEC Transaction Tracking
Hi, We discovered several important system issues that need to be addressed as soon as possible. Currently, when a member purchases a product from any Booster Brand Store, the transaction is not displayed in their Booster e-Wallet. Instead, the memb
Matt Ferk <Matt.Ferk@booster.eco>
Aug 2, 2026, 4:38 PM
NewUrgent Investigation Required – Possible Career Point Calculation Issue
Hi, One of our top leaders (Career Level 5) is 100% convinced that two members of her team earned enough Career Points to qualify for higher Career Levels, but according to our Career calculation, they did not. If this concern came from an ordinary
Matt Ferk <Matt.Ferk@booster.eco>
Aug 2, 2026, 4:00 AM
NewRe: [Sun Soft Inc] Re: Career Point Adjustment Required – Cornelius -EXTREMELY EMERGNECY
Thank you Get Outlook for iOS ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Saturday, 01 August 2026 21:40:36 To: Matt Ferk <Matt.Ferk@booster.eco> Cc: QAG Team - Sun Soft Inc <qag@sunsof
Matt Ferk <Matt.Ferk@booster.eco>
Aug 2, 2026, 1:55 AM
NewRe: [Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared
I do not understand What do you mean with your question. I’m because every member that ever ends up in the marketing campaign Pool, which means in the ID 6530 is there to be distributed on the first of the month? . The members that you seen there comi
Matt Ferk <Matt.Ferk@booster.eco>
Aug 2, 2026, 1:54 AM
New[Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared
##- Please type your reply above this line -## Your request (202529865) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 21:40 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 2, 2026, 1:40 AM
New[Sun Soft Inc] Re: Career Point Adjustment Required – Cornelius -EXTREMELY EMERGNECY
##- Please type your reply above this line -## Your request (202529867) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 21:40 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 2, 2026, 1:40 AM
New[Sun Soft Inc] Re: Career Point Adjustment & Career level Required – Rosalien Stagg
##- Please type your reply above this line -## Your request (202529868) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 21:40 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 2, 2026, 1:40 AM
New[Sun Soft Inc] Re: Request to Move Member and Entire Downline
##- Please type your reply above this line -## Your request (202529869) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 21:40 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 2, 2026, 1:40 AM
NewRequest to Move Member and Entire Downline
Hi, We have a member with the following information: Member to Move: Email: ndikumcaroline@yahoo.com ID: 001.000.006.603 She is currently registered under: Sponsor: Roseline Aghembom Email: roselinetizi@yahoo.com ID: 001.000.001.767 To
Matt Ferk <Matt.Ferk@booster.eco>
Aug 1, 2026, 10:10 PM
NewCareer Point Adjustment & Career level Required – Rosalien Stagg
Hi, Here is another member who was affected by yesterday's technical issues. She was not aware of the announcement we sent explaining that, despite the countdown issue, members could still complete their purchases before the official deadline. As a
Matt Ferk <Matt.Ferk@booster.eco>
Aug 1, 2026, 8:23 PM
NewRe: [Sun Soft Inc] Re: URGENT – RUN THE MARKETING CAMPAIN DISTRIBUTION.
Hi! We have already sent you two cases of members whose Career Points need to be adjusted so their Career Levels can be updated. 1. Cornelius ID: 001.000.002.016 2. Rosalien Stagg ID: 011.000.000.031 I have also finished moving the additiona
Matt Ferk <Matt.Ferk@booster.eco>
Aug 1, 2026, 8:18 PM
NewCareer Point Adjustment Required – Cornelius -EXTREMELY EMERGNECY
Hi, Here is another member who purchased $2,000 in BTEC Tokens yesterday, during the period when the Career Month should still have been active for July due to the countdown clock issue. Please make the following adjustments: * Move 40,000 Ca
Matt Ferk <Matt.Ferk@booster.eco>
Aug 1, 2026, 7:22 PM
NewRe: [Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared
Hi! The only remaining issue is that I still need to add about 100 more members to the Marketing Pool. I will complete that within the next 60 minutes. Once that is done, you can proceed with today's distribution so everything is completed before th
Matt Ferk <Matt.Ferk@booster.eco>
Aug 1, 2026, 6:27 PM
NewRe: Booster Ignite iOS App – App Store Review Update
Hi Team, Can you please explain this a bit to me. Which in app purchase is this in reference to ? Free to Paid? Paid to Upgrade? These were already in prior versions of the app this is why I am asking. Please advise ________________________
Matt Swanson <matthew.swanson@booster.eco>
Aug 1, 2026, 6:22 PM
NewUrgent: Home Page Career Badge & Leaderboard Automation Not Updating After Monthly Career Calculation
Hi! 1. As you know, we display each affiliate's current Career Level on the Home Page using the Career badge/icon. Since the Career month ended yesterday, this display should have automatically updated to each member's new Career Level. Unfortuna
Matt Ferk <Matt.Ferk@booster.eco>
Aug 1, 2026, 6:18 PM
New[Sun Soft Inc] Re: URGENT – Marketing Campaign Members Have Disappeared
##- Please type your reply above this line -## Your request (202529865) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 12:49 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 4:49 PM
NewURGENT – Marketing Campaign Members Have Disappeared
Hi Team, We were just preparing to move additional members from the 001 account to the Marketing Pool Account so we could complete the next Marketing Campaign Distribution before tonight's event. However, when I logged in this morning, all of the m
Matt Ferk <Matt.Ferk@booster.eco>
Aug 1, 2026, 3:57 PM
NewBooster Ignite iOS App – App Store Review Update
Hello Matthew, We would like to update you regarding the Booster Ignite iOS app submission. Apple has reviewed the latest version (1.0.11) and rejected the submission with the following items requiring attention: * 3.1.1 Business: Payments –
QAG <qag@sunsoftny.com>
Aug 1, 2026, 3:37 PM
New[Sun Soft Inc] Re: Momentum Locker Redesign – Complete Functional, Security, and UI Requirements
##- Please type your reply above this line -## Your request (202529829) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 10:47 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 2:47 PM
New[Sun Soft Inc] Re: DreamSaver Service Redesign – Complete Functional and UI Requirements
##- Please type your reply above this line -## Your request (202529828) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 10:45 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 2:46 PM
New[Sun Soft Inc] Re: Debt Relief Guidance Program – Required Functionality and Redesign
##- Please type your reply above this line -## Your request (202529780) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 09:39 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 1:39 PM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: rumi1 2. Email: rumi19761223@gmail.com 3. New Rank: Royal Penguine 4. Date:
GNG Community <noreply@gng.community>
Aug 1, 2026, 12:21 PM
New[Sun Soft Inc] Re: Credit Builder Blueprint Redesign and Sequential Course Functionality
##- Please type your reply above this line -## Your request (202529779) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 08:13 EDT Hi, Thank you for your reque
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 12:13 PM
NewRe: TikTok Integration Request – Requirements & Next Steps
Hello Ana, Thank you for your email. The TikTok integration falls under the Unified Omnichannel Marketing Intelligence Platform project. As per the approved scope, the platform was designed with an initial integration for Meta (Facebook & Instagram)
QAG <qag@sunsoftny.com>
Aug 1, 2026, 11:51 AM
NewRe: TikTok Integration Request – Requirements & Next Steps
Hello Ana, Thank you for your email. The TikTok integration falls under the Unified Omnichannel Marketing Intelligence Platform project. As per the approved scope, the platform was designed with an initial integration for Meta (Facebook & Instagra
QAG <qag@sunsoftny.com>
Aug 1, 2026, 11:46 AM
New[Sun Soft Inc] Re: Missing Commissions for 2 Token Purchases – touparole | ID: 001.000.007.051
##- Please type your reply above this line -## Your request (202529861) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 06:52 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 10:52 AM
New[Sun Soft Inc] Re: Ticket #1032023893 - User ID:001.000.004.817 - username: ayshajawneh - Downlines Technical Support: Currency/KYC Issue (lamin1983) & App Sign-in F...
##- Please type your reply above this line -## Your request (202529853) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 06:29 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 10:29 AM
NewMissing Commissions for 2 Token Purchases – touparole | ID: 001.000.007.051
Hello Team, We need your assistance reviewing a commission distribution issue involving the following accounts: Purchasing Member: Username: touparole ID: 001.000.007.051 Sponsor Who Should Receive the Commissions: Username: GodsLove (Esther Gonga)
Bric Zaldivar <bric.zaldivar@booster.eco>
Aug 1, 2026, 10:13 AM
New[Sun Soft Inc] Re: Ticket #2118540887 - User ID: 001.000.003.121 (queenazinwi) - Downline CP Rewards & Token Migration Staking Inquiry
##- Please type your reply above this line -## Your request (202529852) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 05:58 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 9:58 AM
New[Sun Soft Inc] Re: Version 17 review ProMLM
##- Please type your reply above this line -## Your request (202529743) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 03:51 EDT Hello, We have implemented the r
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 7:51 AM
New[Sun Soft Inc] Re: Ticket: 1880158302– User: jboneonce – ID: 001.000.005.931 – Resend BTEC Token Special Password Email
##- Please type your reply above this line -## Your request (202529854) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 03:43 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 7:43 AM
New[Sun Soft Inc] Re: Re: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW
##- Please type your reply above this line -## Your request (202529859) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 03:05 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 7:05 AM
New[Sun Soft Inc] Re: Remove Yacht Contest Tab from All Platforms
##- Please type your reply above this line -## Your request (202529848) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 01:27 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 5:28 AM
New[Sun Soft Inc] Re: Credit Analysis Service Redesign Request
##- Please type your reply above this line -## Your request (202529777) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 00:55 EDT Hi, Thank you for your update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 4:56 AM
New[Sun Soft Inc] Re: Booster Launch
##- Please type your reply above this line -## Your request (202529855) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 00:24 EDT Dear Sir, We have informed the c
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 4:24 AM
New[Sun Soft Inc] Re: Booster Aug 1st Launch
##- Please type your reply above this line -## Your request (202529858) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Aug 1, 2026, 00:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Aug 1, 2026, 4:22 AM
NewRe: [Sun Soft Inc] Re: Re: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW
Hi, Here is the first case where Career Points need to be moved from August back to July due to the clock/time zone issue. Once the points are moved, the member's Career Level will increase to Career Level 2 (CL2). Member Information: Name: Kevin
Matt Ferk <Matt.Ferk@booster.eco>
Aug 1, 2026, 4:07 AM
New[Sun Soft Inc] Re: Re: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW
##- Please type your reply above this line -## Your request (202529859) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 23:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 3:39 AM
NewRe: [Sun Soft Inc] Re: Re: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW
Hi Team, The time now looks correct for me in the EST time zone. However, all Career Points have disappeared and are showing as ZERO, which means the monthly Career calculation has already been executed even though we still have 30 minutes remaining be
Matt Ferk <Matt.Ferk@booster.eco>
Aug 1, 2026, 3:26 AM
New[Sun Soft Inc] Re: Extremely Urgent – Needed Today
##- Please type your reply above this line -## Your request (202529851) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 23:23 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 3:23 AM
New[Sun Soft Inc] Re: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW
##- Please type your reply above this line -## Your request (202529860) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 23:21 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 3:21 AM
New[Sun Soft Inc] Re: Re: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW
##- Please type your reply above this line -## Your request (202529859) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 23:20 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Aug 1, 2026, 3:20 AM
NewRe: Booster Companion Mobile App
Hi team, Thanks for the new APK and for the detailed fix on Issue #12 - we retested and here's what we found. Full details, with screenshots, are in the attached updated report. Issue #12 (companion identity mismatch): Great progress - switching betwe
Hazel Del Fierro <hazel.delfierro@booster.eco>
Aug 1, 2026, 3:03 AM
NewRe: [Sun Soft Inc] Re: Credit Analysis Service Redesign Request
Staging Access Credentials Required Hi, Thank you for the update. Please send me the login credentials required to access the staging environment. I’m unable to review the Credit Analysis redesign without the username and password needed to log i
Momentum Network <support@momentumnetwork.net>
Aug 1, 2026, 2:51 AM
NewRe: [Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service
Staging Access Credentials Required Hi, Thank you for the update. Please send me the login credentials required to access the staging environment. I’m unable to review the Credit Optimization redesign without the username and password needed to l
Momentum Network <support@momentumnetwork.net>
Aug 1, 2026, 2:51 AM
NewEXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW
Team, As you know, the Career Month was supposed to end tonight at midnight EST. We have made this requirement clear from the very beginning and have reminded you multiple times. Just yesterday, I submitted an emergency ticket after we discovered that,
Matt Ferk <Matt.Ferk@booster.eco>
Aug 1, 2026, 12:45 AM
NewRe: EXTREMELY URGENT – IMMEDIATE ACTION REQUIRED - FIX RIGHT NOW
This is completely unacceptable. I would like to understand on what planet a month has 31 days and 3 extra hours. What is so difficult to understand? There is ONE countdown clock for the entire world. The countdown starts on August 1 at 12:00
Matt Ferk <Matt.Ferk@booster.eco>
Aug 1, 2026, 12:42 AM
NewRe: Booster Companion Mobile App
Hi Team, I downloaded the newest .APK file and the voice feature still seems to have issues with stuttering, not activating or not working. Please see the most recent test here: https://drive.google.com/file/d/1ZGFCrladXI-_63YpCDUZvnHhEQmMtlWk/view
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 31, 2026, 11:32 PM
NewFwd: a question that may sound stupid
FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work
David C <david@sunsoftny.com>
Jul 31, 2026, 10:10 PM
NewRe: Booster Companion Mobile App
Hello Matthew, Thank you for your email and for clarifying the requirement. Certainly, we will implement the text chat functionality in the upcoming version as requested. In the meantime, could you please confirm how you would like to proceed wit
QAG <qag@sunsoftny.com>
Jul 31, 2026, 10:08 PM
NewTicket Received: test
##- Please type your reply above this line -## This ticket was created on your behalf. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 18:03 EDT test To add additional comments, reply to this email. This email is a service fr
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Jul 31, 2026, 10:03 PM
New[Request received]
##- Please type your reply above this line -## Your request (202529855) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Jul 31, 2026, 10:00 PM
NewBooster Launch
Dear Team, This is regarding the Booster August 1 launch. As planned, please proceed with publishing all approved items to the live environment. Once the deployment is complete, kindly create a new ticket in the Support Portal and send an email to t
QAG <qag@sunsoftny.com>
Jul 31, 2026, 10:00 PM
NewBooster Launch
Dear Team, This is regarding the Booster August 1 launch. As planned, please proceed with publishing all approved items to the live environment. Once the deployment is complete, kindly create a new ticket in the Support Portal and send an email to t
QAG <qag@sunsoftny.com>
Jul 31, 2026, 9:59 PM
NewBooster Launch
Dear Team, This is regarding the booster aug 1st Lauch. As planned earlier, please move the approved things and publish the app and Email the client. From support portal create new ticket and infrom the client that we have moved the things to live.
QAG <qag@sunsoftny.com>
Jul 31, 2026, 9:58 PM
NewBooster Launch
Dear Team, This is regarding the booster aug 1st Lauch. As planned earlier, please move the approved things and publish the app and Email the client. From s QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100
QAG <qag@sunsoftny.com>
Jul 31, 2026, 9:57 PM
NewBooster Launch
Dear Team, This is regardingh QAG Team Delivery Support Group O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team Reinvent Innovation New York, USA
QAG <qag@sunsoftny.com>
Jul 31, 2026, 9:56 PM
NewRe: Termination Notice – Service Level Agreement | ProMLM™ | EEC European Executive Consultants GmbH & Co.KG
Dear Ben, Thank you for your email and for your kind words regarding our partnership over the years. We truly appreciate your thoughtful message and the trust you have placed in Sunsoft throughout our collaboration. This email serves as our formal a
David C <david@sunsoftny.com>
Jul 31, 2026, 8:24 PM
NewRe: Go Affiliate Pro – First Cut Delivery (FCD)
Hello Matthew, Please find the link below to access the Lead Management module (Lead enrichment). https://goaffiliatepro.com/contact-finder Note: Please log in to the Go Affiliate Pro back office before clicking the link. Thank you. QAG T
QAG <qag@sunsoftny.com>
Jul 31, 2026, 8:10 PM
NewRe: Go Affiliate Pro – First Cut Delivery (FCD)
Hello Matthew, Please find the link below to access the https://goaffiliatepro.com/contact-finder Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York,
QAG <qag@sunsoftny.com>
Jul 31, 2026, 8:09 PM
NewHappy New Month
Dear Anna, Have a blessed month Of August. Thank you. QAG Team Delivery Support Group SUNSOFT INC. O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team sunsoftny.com
QAG <qag@sunsoftny.com>
Jul 31, 2026, 7:56 PM
NewHappy New Month
Dear Anna, Have a blessed A QAG Team Delivery Support Group SUNSOFT INC. O 315 231 6666 E qag@sunsoftny.com A #100 Church Street, 8th Floor Manhattan, New York, NY 10007 Email QAG Team sunsoftny.com Reinvent Innovation New
QAG <qag@sunsoftny.com>
Jul 31, 2026, 7:56 PM
NewRE: TikTok Integration Request – Requirements & Next Steps
Hi David and QAG Team, Thank you for your update and for confirming access to our TikTok Business Center. Based on our records, my understanding is that the social media platform integrations, including TikTok, were already included in the integrations
Ana Bezerra <ana.bezerra@booster.eco>
Jul 31, 2026, 7:41 PM
NewTicket: 1880158302– User: jboneonce – ID: 001.000.005.931 – Resend BTEC Token Special Password Email
Hi Team, Please check the following case: Username: jboneonce ID: 001.000.005.931 Ticket Number: 1880158302 Issue Summary: The user is unable to locate the email containing their special password required for BTEC tokens. As a result, they cannot pro
Jose Genovese <jose.genovese@booster.eco>
Jul 31, 2026, 5:19 PM
NewRe: Booster Companion Mobile App
Hi Team, Yes, this should be considered part of the project scope. The desktop platform and the mobile browser version already offer text chat, so the native app should provide the same core functionality for a consistent user experience across all plat
Matt Swanson <matthew.swanson@booster.eco>
Jul 31, 2026, 5:13 PM
NewRe: [Sun Soft Inc] Re: Extremely Urgent – Needed Today
Hi! Thank you for4 facing. Hope it shows now corrupt highest level for everyone. From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Friday, July 31, 2026 at 12:25 PM To: Matt Ferk <Matt.Ferk@booster.eco> Cc: David <david@sunso
Matt Ferk <Matt.Ferk@booster.eco>
Jul 31, 2026, 4:39 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email. As of now, text chat for Companion has not been discussed or approved as part of the current scope. Additionally, the web version of Companion also does not include this functionality. Matthew and David can
QAG <qag@sunsoftny.com>
Jul 31, 2026, 4:26 PM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for your email. As of now, text chat for Companion has not been discussed or approved as part of the current scope. Additionally, the web version of Companion also does not include this functionality. Matthew and David can
QAG <qag@sunsoftny.com>
Jul 31, 2026, 4:25 PM
New[Sun Soft Inc] Re: Extremely Urgent – Needed Today
##- Please type your reply above this line -## Your request (202529851) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 12:24 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 4:24 PM
NewRe: Booster Companion Mobile App
Hello team! Thanks for sending the updated APK, just to confirm re: "Regarding the "Chat Anytime" message displayed during onboarding, could @Matt Swanson please confirm whether Companion text chat is planned as part of the project scope? Once Matth
Hazel Del Fierro <hazel.delfierro@booster.eco>
Jul 31, 2026, 4:21 PM
NewTicket #1032023893 - User ID:001.000.004.817 - username: ayshajawneh - Downlines Technical Support: Currency/KYC Issue (lamin1983) & App Sign-in Failure (Pheters2000)
Hi Team, Please assist with reviewing technical account issues submitted by user ayshajawneh (Isatou) on behalf of two downline members who are unable to submit tickets directly: Downline Case 1: * Username: lamin1983 * Member ID: 971.000.
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 31, 2026, 4:02 PM
NewTicket #2118540887 - User ID: 001.000.003.121 (queenazinwi) - Downline CP Rewards & Token Migration Staking Inquiry
Hi Team, Please review technical issues submitted by user queenazinwi regarding Career Points allocation and BTEC token migration for staking: User Details: * Username: queenazinwi * User ID: 001.000.003.121 * Ticket number: 2118540887
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 31, 2026, 3:59 PM
New[Sun Soft Inc] Re: SAMS Knowledge Base Limits
##- Please type your reply above this line -## Your request (202529846) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 11:45 EDT Hi, We have reviewed the reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 3:45 PM
NewTikTok Integration Request – Requirements & Next Steps
Hello Ana, Thank you for the invitation to the TikTok Business Center. We have received it successfully and are now able to access the account. As discussed, we are including David, our Key Account Manager, in this conversation so we can align on th
QAG <qag@sunsoftny.com>
Jul 31, 2026, 3:38 PM
NewTikTok Integration Request – Requirements & Next Steps
Hello Ana, Thank you for the invitation to the TikTok Business Center. We have received it successfully and are now able to access the account. As discussed, we are including David, our Key Account Manager, in this conversation so we can align on th
QAG <qag@sunsoftny.com>
Jul 31, 2026, 3:37 PM
NewTikTok Integration Request – Requirements & Next Steps (Recommended)
Hello Ana, Thank you for the invitation to the TikTok Business Center. We have received it successfully and are now able to access the account. As discussed, we are including David, our Key Account Manager, in this conversation so we can align on th
QAG <qag@sunsoftny.com>
Jul 31, 2026, 3:37 PM
NewExtremely Urgent – Needed Today
Hi Team, As we are preparing to recognize members who reached higher Career Levels at tomorrow's event, we reviewed the Admin Back Office → Reports & Analytics → Career Points Report and noticed that the "Highest CL Achieved” as well as Last Month CL c
Matt Ferk <Matt.Ferk@booster.eco>
Jul 31, 2026, 3:21 PM
New[Sun Soft Inc] Re: Required Updates to the MAC Credit Optimization Service
##- Please type your reply above this line -## Your request (202529778) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 11:00 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 3:00 PM
New[Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report
##- Please type your reply above this line -## Your request (202529823) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 10:54 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 2:54 PM
NewFw: The binary size for "Booster Eco" exceeds the download limit
Sent from my T-Mobile 5G Device Get Outlook for Android ________________________________ From: iTunes Store <no_reply@email.apple.com> Sent: Friday, 31 July 2026 10:24:10 To: moshe@shieldapps.com <moshe@shieldapps.com>; Betty M <bettym@sunsoftny.
Betty M <bettym@sunsoftny.com>
Jul 31, 2026, 2:30 PM
New[Sun Soft Inc] Re: Conunity Partner page
##- Please type your reply above this line -## Your request (202529849) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 10:06 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 2:06 PM
New[Sun Soft Inc] Re: Ticket: 1407167902– User: JohnFong – ID: 011.000.000.015 – Password reset email not received for BTEC Wallet
##- Please type your reply above this line -## Your request (202529838) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 09:58 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 1:58 PM
NewRE: Conunity Partner page
Hi, Never mind, I am trying to build a Plugin myself first. Please just whitelist the slug https://myconunity.com/partner/ Thank you, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 691
laszlo@myconunity.com <laszlo@myconunity.com>
Jul 31, 2026, 1:34 PM
New[Sun Soft Inc] Re: Remove Payment Method – Customer ID 866084
##- Please type your reply above this line -## Your request (202529843) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 08:24 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 12:24 PM
New[Sun Soft Inc] Re: Analytics balance usage
##- Please type your reply above this line -## Your request (202529818) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 07:36 EDT Hi, The Excel export button has
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 11:36 AM
New[Sun Soft Inc] Re: Ticket: 1567224653 – User: chanelmahop08 – ID: 237.000.001.004 – Unreflected payment of $50.00 USD on user account
##- Please type your reply above this line -## Your request (202529837) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 07:35 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 11:35 AM
New[Sun Soft Inc] Re: URGENT: Career Point Reallocation and Manual Commission Request – Mayer Bamah Ngum | ID 001.000.007.045
##- Please type your reply above this line -## Your request (202529844) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 07:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 11:34 AM
NewRe: Booster Companion Mobile App
Hello Bric and Hazel, Please find the new version of the APK build. Kindly check and give your feedback. Link: https://expo.dev/artifacts/eas/g6tCk3RsY8Ekg3zVY_Q1chdi9aBy7PYnSK1UzkZIrqc.apk Thank you. QAG Team Delivery Support Group, O: 3
QAG <qag@sunsoftny.com>
Jul 31, 2026, 11:28 AM
New[Sun Soft Inc] Re: Credit Analysis Service Redesign Request
##- Please type your reply above this line -## Your request (202529777) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 06:49 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 10:49 AM
New[Sun Soft Inc] Re: Cancel Token Purchase and Credit E-Wallet
##- Please type your reply above this line -## Your request (202529847) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 06:29 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 10:29 AM
New[Sun Soft Inc] Re: Affiliate Dashboard UI Update – Replace My Status Card
##- Please type your reply above this line -## Your request (202529833) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 06:00 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 10:00 AM
New[Sun Soft Inc] Re: Need help with a member financial report.
##- Please type your reply above this line -## Your request (202529842) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 05:58 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 9:58 AM
NewRE: [Sun Soft Inc] Re: Conunity meets VETO
Hi, Here is the editable file: https://www.figma.com/design/C5kIRKMh2kgg7Y6VEM6g1J/4130%C2%A0%7C%7C-myconunity--Shared-?node-id=7110-40&t=U8SrVgLbjBQUcAJp-1 Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Develop
laszlo@myconunity.com <laszlo@myconunity.com>
Jul 31, 2026, 8:31 AM
NewRe: [Sun Soft Inc] Re: Analytics balance usage
Hi @Support Team - Sun Soft Inc An Excel report is also needed. In the case of coupon codes, are all generated coupons included, or only those that were used in the webshop? Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft
István Ringhoffer <ringi.teszt@gmail.com>
Jul 31, 2026, 8:03 AM
New[Sun Soft Inc] Re: Ticket #646863077 - User ID: 061.000.000.098 (Aibooster) - BTEC Staking Reward & Portfolio Aggregation Discrepancy
##- Please type your reply above this line -## Your request (202529840) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 03:29 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 7:29 AM
New[Sun Soft Inc] Re: Wallet Balance Verification – Kelly Halima Haydar Perez (ID 599948)
##- Please type your reply above this line -## Your request (202529826) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 03:24 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 7:24 AM
New[Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books
##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 02:53 EDT Hi, Thank you for your upda
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 6:54 AM
NewConunity Partner page
Hi, We want to build a directory of business partners who have actual businesses where they promote Conunity. The page should be at https://myconunity.com/partner These are the fields, that each dataset should have: 1. Firmenname 2. Adresse
laszlo@myconunity.com <laszlo@myconunity.com>
Jul 31, 2026, 6:44 AM
New[Sun Soft Inc] Re: 🚨 Extremely Important – Top Priority: Fix Career Countdown Time Zone Issue ASAP
##- Please type your reply above this line -## Your request (202529845) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 02:28 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 6:28 AM
NewRE: [Sun Soft Inc] Re: Conunity meets VETO
Hi, We asked for it. But you have the complete Figma export. Isn’t that the same? Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.mycon
laszlo@myconunity.com <laszlo@myconunity.com>
Jul 31, 2026, 6:15 AM
New[Sun Soft Inc] Re: Convert Partner Account to Customer – Olga Luz Carmona Diaz (ID 842082)
##- Please type your reply above this line -## Your request (202529831) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 01:50 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 5:50 AM
New[Sun Soft Inc] Re: Text Correction Required – "Stacked" to "Staked"
##- Please type your reply above this line -## Your request (202529841) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 31, 2026, 01:38 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 31, 2026, 5:38 AM
NewRemove Yacht Contest Tab from All Platforms
Hello Team, Please ensure that the Yacht Contest tab is completely removed from all platforms today, July 31, 2026, at exactly 11:59 p.m. ET. This removal must apply everywhere the contest currently appears, including the Partner Back Office, Admin
Momentum Network <support@momentumnetwork.net>
Jul 31, 2026, 5:24 AM
NewCancel Token Purchase and Credit E-Wallet
Hi Team, A member accidentally purchased $1,000 worth of BTEC tokens using the wrong account. Could you please cancel the order? If the tokens have already been issued, please reverse the transaction of tokens and credit the $1,000 to the member's
Matt Ferk <Matt.Ferk@booster.eco>
Jul 31, 2026, 2:13 AM
NewSAMS Knowledge Base Limits
Hi Team, As I continue testing SAMS, could you please confirm whether there are any limitations for the knowledge base? Specifically, we would like to know if there are limits regarding: * Number of questions or articles. * File size or stora
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 31, 2026, 2:01 AM
New🚨 Extremely Important – Top Priority: Fix Career Countdown Time Zone Issue ASAP
Hi Team, This is extremely important and our top priority. Please resolve this ASAP. I was shocked today when a member in Australia told me they only had 13 hours remaining in the current Career cycle. I then asked someone in Europe, and they sen
Matt Ferk <Matt.Ferk@booster.eco>
Jul 31, 2026, 1:26 AM
NewVoice Agent Builder: Stats + Think Fast 2.0
Agent statistics, import from Twilio, smarter transfers, and Think Fast 2.0. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ What's new in Voice Agent Builder Everything you need to run voice agents in production. Open Agent Bui
SpaceXAI <noreply@x.ai>
Jul 31, 2026, 12:19 AM
NewURGENT: Career Point Reallocation and Manual Commission Request – Mayer Bamah Ngum | ID 001.000.007.045
Hello Team, Please urgently review the following affiliate account: New Affiliate: Mayer Bamah Ngum Email: mayermaywr@gmail.com Member ID: 001.000.007.045 Direct Sponsor: Gift Neitende Email: giftneitende@gmail.com Member ID: 001.000.006.731 Mayer
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 30, 2026, 11:32 PM
NewRemove Payment Method – Customer ID 866084
Hi, Please remove the payment card ending in 9180 from the profile of the following customer: Customer ID: 866084 Name: Xiomara Gutierrez Casilla Card ending in: 9180 Please confirm once the card has been successfully removed from her profile.
Momentum Network <support@momentumnetwork.net>
Jul 30, 2026, 11:13 PM
NewNeed help with a member financial report.
Hi Team, We have a member, Shayne Hannum (Member ID: 001.000.000.232), who contacted us stating that she never received the agreed refund. The issue is that this member has not logged into any Booster platform for over a year. Because of that, I can
Matt Ferk <Matt.Ferk@booster.eco>
Jul 30, 2026, 11:11 PM
NewChangelog: Coding sessions on mobile
Coding sessions on mobile July 30, 2026 Your coding session doesn’t have to stop when you leave your desk. Use the Linear mobile app to review code changes, comment on specific lines, and iterate with Linear Agent. Open any diff and switch to the Cha
Linear <changelog@updates.linear.app>
Jul 30, 2026, 11:03 PM
NewRe: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hello Matthew, Thank you for your clarification. As requested, we have excluded all new Merchant Platform changes from this release and prepared a new APK accordingly. Booster Companion has also been excluded from this release. Please find the up
QAG <qag@sunsoftny.com>
Jul 30, 2026, 9:11 PM
NewRe: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hello Matthew, Thank you for your clarification. As requested, we have excluded all new Merchant Platform and Community Platform changes from this release and prepared a new APK accordingly. Booster Companion has also been excluded from this release
QAG <qag@sunsoftny.com>
Jul 30, 2026, 9:10 PM
NewRe: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
https://we.tl/t-jGW7VEqSFHTTBDzm QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 29, 2026, at 14:22, Matt Swanson <matthew.swanson@booster.e
QAG <qag@sunsoftny.com>
Jul 30, 2026, 9:03 PM
NewText Correction Required – "Stacked" to "Staked"
Hi Team, I noticed a small text inconsistency that needs to be corrected. The top line was updated correctly to "Staked BTEC"; however, the line directly beneath it still reads "Stacked Reward BTEC." Please update this text to: Staked Reward BTEC ins
Matt Swanson <matthew.swanson@booster.eco>
Jul 30, 2026, 8:45 PM
NewRe: [Sun Soft Inc] Re: Wallet Balance Verification – Kelly Halima Haydar Perez (ID 599948)
Kelly Halima Haydar Perez – Outstanding Wallet Balance Hi Team, Thank you for confirming the outstanding wallet balance of $50.00 for Kelly Halima Haydar Perez (Customer ID: 599948). Please send us the banking account information registered on he
Momentum Network <support@momentumnetwork.net>
Jul 30, 2026, 8:20 PM
NewRe: [Sun Soft Inc] Re: Affiliate Dashboard UI Update – Replace My Status Card
Hi Team, Thank you for the update and for implementing the requested changes. After reviewing the implementation, I noticed a few layout issues that need to be addressed. The first attached image shows that the redesigned My Status card is too large an
Matt Swanson <matthew.swanson@booster.eco>
Jul 30, 2026, 7:06 PM
NewTicket #646863077 - User ID: 061.000.000.098 (Aibooster) - BTEC Staking Reward & Portfolio Aggregation Discrepancy
Hi Team, Please review technical issue submitted regarding BTEC staking reward and portfolio value aggregation between old and new wallets: Username: Aibooster User ID: 061.000.000.098 Ticket Number: 646863077 Category: BTEC / Wallet Migration & St
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 30, 2026, 6:38 PM
NewRe: [Sun Soft Inc] Re: Convert Partner Account to Customer – Olga Luz Carmona Diaz (ID 842082)
Hi, Please create the new $99.99 recurring membership subscription for Customer ID 842082 – Olga Luz Carmona Diaz, with a start date of August 28, 2026. Thank you. El jue, 30 jul 2026 a la(s) 7:42 a.m., Support Team - Sunsoft Inc (Support) (suppo
Momentum Network <support@momentumnetwork.net>
Jul 30, 2026, 5:12 PM
NewRe: [Sun Soft Inc] Re: Payment Tab Redesign Request
Confirmed El jue, 30 jul 2026 a la(s) 7:26 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529776) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Jul 30, 2026, 5:11 PM
NewRe: [Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books
Hi, Thank you for the update. Please provide us with our permanent administrator access credentials for the Momentum Mentor Admin. Additionally, please confirm exactly where the book will be displayed on the Momentum Mentor website once the funct
Momentum Network <support@momentumnetwork.net>
Jul 30, 2026, 5:08 PM
NewRE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, I hope you're doing well. Just following up to see if there have been any updates regarding the Meta attribution validation and the registration mapping. Could you please let us know the current status and when we can expect the complete end-t
Ana Bezerra <ana.bezerra@booster.eco>
Jul 30, 2026, 4:37 PM
NewTicket: 1407167902– User: JohnFong – ID: 011.000.000.015 – Password reset email not received for BTEC Wallet
Hi Team, Please check the following case: * Username: JohnFong * ID: 011.000.000.015 * Ticket Number: 1407167902 * Issue Summary: The user reported being unable to log into his BTEC Wallet because he is not receiving the password re
Jose Genovese <jose.genovese@booster.eco>
Jul 30, 2026, 4:02 PM
New[Sun Soft Inc] Re: Urgent: Manual Career Points Adjustment Required Before Month-End
##- Please type your reply above this line -## Your request (202529836) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:50 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 3:50 PM
New[Sun Soft Inc] Re: Ticket: 1554548729 – User: ayshajawneh – ID: 001.000.004.817 – Registration link redirect, login failure, and missing UAE currency for KYC
##- Please type your reply above this line -## Your request (202529796) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:43 EDT Hi, We have reviewed the report
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 3:43 PM
NewTicket: 1567224653 – User: chanelmahop08 – ID: 237.000.001.004 – Unreflected payment of $50.00 USD on user account
Hi Team, Please check the following case: * Username: chanelmahop08 * ID: 237.000.001.004 * Ticket Number: 1567224653 * Issue Summary: The user reported a payment of $50.00 USD made on July 17, 2026, which was debited from her bank
Jose Genovese <jose.genovese@booster.eco>
Jul 30, 2026, 3:33 PM
New[Sun Soft Inc] Re: Fwd: SAMS Staging Review and Admin Access
##- Please type your reply above this line -## Your request (202529808) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:30 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 3:30 PM
New[Sun Soft Inc] Re: Fwd: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
##- Please type your reply above this line -## Your request (202529819) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:28 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 3:29 PM
New[Sun Soft Inc] Re: Ticket: 1243926676 – User: nbbasolutionz – ID: 011.000.000.633 – Cashback calculation discrepancy for Merchant Satin Creation
##- Please type your reply above this line -## Your request (202529770) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:22 EDT Hi, We have reviewed the report
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 3:22 PM
New[Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report
##- Please type your reply above this line -## Your request (202529823) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:12 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 3:12 PM
New[Sun Soft Inc] Re: Affiliate Dashboard UI Update – Replace My Status Card
##- Please type your reply above this line -## Your request (202529833) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 11:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 3:10 PM
NewUrgent: Manual Career Points Adjustment Required Before Month-End
Hi Team, We had two purchases processed manually because the Booster Brand Store experienced an online ordering error, preventing these purchases from being completed through the website. The funds have already been collected, so these orders are fully
Matt Ferk <Matt.Ferk@booster.eco>
Jul 30, 2026, 3:08 PM
NewRe: [Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report
Sorry yes June Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.callitclosed.com W: www.joincallitclosed.com On Thu, Jul 30, 2026 at 1:57 AM Support Team - Sunsoft Inc (Support) <support@s
Chad Osborne <chad@callitclosed.com>
Jul 30, 2026, 2:36 PM
New[Sun Soft Inc] Re: Ticket: 34488195 – User: shoginja – ID: 001.000.001.627 – Affiliate QR code is not displaying user name and profile picture on the registration page
##- Please type your reply above this line -## Your request (202529820) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 10:12 EDT Hi, We have reviewed the report
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 2:12 PM
New[Sun Soft Inc] Re: Account email request change
##- Please type your reply above this line -## Your request (202529832) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 09:54 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 1:55 PM
NewRe: [Sun Soft Inc] Re: Account email request change
Thank you so much On 30.7.2026 11:45 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529832) has been updated. To add additional comments, reply to this email. Support Team - Su
Saima Chaudhury - COO <saima.c@gng.community>
Jul 30, 2026, 1:46 PM
New[Sun Soft Inc] Re: Affiliate Back Office – Product Suite Card Redesign
##- Please type your reply above this line -## Your request (202529834) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 09:44 EDT Hello Matthew Thank you for sha
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 1:44 PM
New[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record
##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 09:25 EDT Hi, Thank you for your confir
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 1:25 PM
New[Sun Soft Inc] Re: Analytics balance usage
##- Please type your reply above this line -## Your request (202529818) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 08:42 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 12:42 PM
NewAffiliate Back Office – Product Suite Card Redesign
Hi Team, Please update the Product Suite section in the Affiliate Back Office using the newly attached design. The current Product Suite card was originally implemented as a quick solution to display basic membership information. As the Affiliate Platfo
Matt Swanson <matthew.swanson@booster.eco>
Jul 30, 2026, 11:53 AM
New[Sun Soft Inc] Re: Convert Partner Account to Customer – Olga Luz Carmona Diaz (ID 842082)
##- Please type your reply above this line -## Your request (202529831) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 07:42 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 11:42 AM
New[Sun Soft Inc] Re: Payment Tab Redesign Request
##- Please type your reply above this line -## Your request (202529776) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 07:26 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 11:26 AM
NewAffiliate Dashboard UI Update – Replace My Status Card
Hi Team, Please replace the existing My Status card in the Affiliate Dashboard with the newly designed version found below in this email. The new design provides a cleaner, more modern user experience while aligning with the latest Booster Affiliate bra
Matt Swanson <matthew.swanson@booster.eco>
Jul 30, 2026, 11:14 AM
New[Sun Soft Inc] Re: URGENT: Lifetime Rank and Top Producer Update – Raquel Pantoja (ID 426170)
##- Please type your reply above this line -## Your request (202529821) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 07:08 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 11:09 AM
New[Sun Soft Inc] Re: Account email request change
##- Please type your reply above this line -## Your request (202529832) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 06:45 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 10:45 AM
NewRe: [Sun Soft Inc] Re: Analytics balance usage
Hi @Support Team - Sun Soft Inc The primary purpose of the report is to see how much we pay in commissions annually and how much this amount increases. Displaying the users is necessary to filter out key partners and test accounts. The amount should
István Ringhoffer <ringi.teszt@gmail.com>
Jul 30, 2026, 10:08 AM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage
##- Please type your reply above this line -## Your request (202529758) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 06:07 EDT Hi, We have implemented the req
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 10:07 AM
NewAccount email request change
Hi Team; I sent this a while ago has this been actioned? Regarding my previous request, the email address for the following account has still not been changed: ID: kkazu02 Current: ling.muel2@gmail.com Requested change to: ling.mue12@gmail.co
Saima Chaudhury - COO <saima.c@gng.community>
Jul 30, 2026, 9:53 AM
New[Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books
##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 05:29 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 9:30 AM
New[Sun Soft Inc] Re: Ticket: 1069729194 – User: queenazinwi – ID: 001.000.003.121– Unpaid referral commissions review for downline kenzhilda
##- Please type your reply above this line -## Your request (202529799) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 04:12 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 8:12 AM
NewGet the right asset on the first try 🎊
No perfect keyword required. Just tell it what you mean ⭐ Updates specially for you! ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
IconScout <mail@iconscout.com>
Jul 30, 2026, 8:01 AM
New[Sun Soft Inc] Re: Urgent Investigation Required – Incorrect 4 & Free Charge for Marieris Hernandez
##- Please type your reply above this line -## Your request (202529815) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 03:58 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 7:58 AM
New[Sun Soft Inc] Re: Conunity meets VETO
##- Please type your reply above this line -## Your request (202529811) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 03:58 EDT Hi, Thank you for your detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 7:58 AM
New[Sun Soft Inc] Re: Ticket #2099654131 - User ID: 001.000.003.121 (queenazinwi) - Wallet Address Migration & Missing Token Balance
##- Please type your reply above this line -## Your request (202529824) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 03:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 7:26 AM
New[Sun Soft Inc] Re: Partner-to-Customer Conversion Request – Manuel Antonio Rivero Apud (ID 956495)
##- Please type your reply above this line -## Your request (202529825) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 03:24 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 7:24 AM
NewRe: [Sun Soft Inc] Re: MAC Dashboard Redesign Request
Hello Team, Please update the MAC Dashboard and its related account-management flows according to the attached reference images and the requirements below. The objective is to integrate the essential Momentum Network functionality into the new MAC D
Momentum Network <support@momentumnetwork.net>
Jul 30, 2026, 6:38 AM
New[Sun Soft Inc] Re: Ticket: 1104518359 – User: chanelmahop08 – ID: 237.000.001.004 – Country dropdown selection button is locked on Cameroon during personal info setup
##- Please type your reply above this line -## Your request (202529822) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 02:37 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 6:37 AM
New[Sun Soft Inc] Re: Wallet Balance Verification – Kelly Halima Haydar Perez (ID 599948)
##- Please type your reply above this line -## Your request (202529826) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 02:35 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 6:35 AM
New[Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report
##- Please type your reply above this line -## Your request (202529823) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 30, 2026, 01:57 EDT Hi, Thank you for your message.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 30, 2026, 5:57 AM
NewConvert Partner Account to Customer – Olga Luz Carmona Diaz (ID 842082)
Hello Team, Please convert the following Partner account into a Customer account: ID: 842082 Name: Olga Luz Carmona Diaz Additionally, please update her recurring membership subscription to $99.99. Please confirm once both changes have been c
Momentum Network <support@momentumnetwork.net>
Jul 30, 2026, 5:24 AM
NewIntroducing Grok Voice Think Fast 2.0, our most capable voice model
Smarter, more accurate, and more natural in conversation. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ Introducing Grok Voice Think Fast 2.0 Introducing our most capable speech-to-speech voice model. Try It Free View Docs
SpaceXAI <noreply@x.ai>
Jul 30, 2026, 4:04 AM
NewNet Worth Tracker Redesign – Functional and Implementation Requirements
Hello Team, We need to redesign and fully implement the Net Worth Tracker service inside the MAC platform. The attached images show exactly how this service should look. Please follow them closely for the layout, navigation, visual hierarchy, spacin
Momentum Network <support@momentumnetwork.net>
Jul 30, 2026, 12:49 AM
NewMomentum Locker Redesign – Complete Functional, Security, and UI Requirements
Hi Team, We need to completely redesign and improve the Momentum Locker service within the MAC platform. Please use the six images attached to this email as the primary visual reference. The objective is to transform Momentum Locker from a basic
Momentum Network <support@momentumnetwork.net>
Jul 30, 2026, 12:09 AM
NewRe: Booster Companion Mobile App
Hello Team, Thank you for the detailed update and for the recent corrections. I was able to retest the latest APK on a physical Android device. Please find the screen recording below: https://drive.google.com/file/d/1LrHuQo_kf0T4gyFO9dkGIZOn5PqOqdPg/vi
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 29, 2026, 11:33 PM
NewDreamSaver Service Redesign – Complete Functional and UI Requirements
Hi Development Team, We need to completely redesign and improve the DreamSaver service within the MAC platform. Please use the five images attached to this email as the visual and functional reference for implementation. The objective is to make Dre
Momentum Network <support@momentumnetwork.net>
Jul 29, 2026, 11:22 PM
NewArchitecting AI for Production | Connect 2026
Hear from engineering teams at Ramp, Runway, Discord and more. The agenda for Cloudflare Connect 2026 is almost locked in. Hear directly from the engineering teams shipping code that scales. The agenda for Cloudflare Connect 2026 is almost locked in
Cloudflare <em@em1.cloudflare.com>
Jul 29, 2026, 8:43 PM
NewRe: [Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record
Confirmed El mié, 29 jul 2026 a la(s) 3:01 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Jul 29, 2026, 8:16 PM
NewWallet Balance Verification – Kelly Halima Haydar Perez (ID 599948)
Hello Team, Please review the account of the following customer: Customer ID: 599948 Name: Kelly Halima Haydar Perez Kelly was previously registered as a Partner and was later converted to a Customer. She states that, at the time her account sta
Momentum Network <support@momentumnetwork.net>
Jul 29, 2026, 8:14 PM
NewRe: [Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books
Confirmed El mié, 29 jul 2026 a la(s) 11:32 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Jul 29, 2026, 7:34 PM
New[Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report
##- Please type your reply above this line -## Your request (202529823) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 15:28 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 7:28 PM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage
Hi, Thank you. 1. This message should be also in German. Or is it browser language based? 2. Reg time still wrong. * I registered at 15:28 CET, not 14:28 * Remove “CET” text * Should be in 24h format, so 15:28, n
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Jul 29, 2026, 7:26 PM
NewPartner-to-Customer Conversion Request – Manuel Antonio Rivero Apud (ID 956495)
Hello Team, Please convert the following account from Partner to Customer: Partner ID: 956495 Name: Manuel Antonio Rivero Apud Please process this change as soon as possible and confirm once it has been completed. Thank you.
Momentum Network <support@momentumnetwork.net>
Jul 29, 2026, 7:21 PM
NewRe: [Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report
This report appears to show the revenue share correctly now for Alina's upline but it still shows Jonathan Dean as the agent on the top row On Wed, Jul 29, 2026 at 3:10 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please
Chad Osborne <chad@callitclosed.com>
Jul 29, 2026, 7:19 PM
NewTicket #2099654131 - User ID: 001.000.003.121 (queenazinwi) - Wallet Address Migration & Missing Token Balance
Hi Team, Please review technical issue submitted regarding wallet address migration and missing token balances: Username: queenazinwi User ID: 001.000.003.121 Ticket Number: 2099654131 Category: BTEC / Wallet Migration Date Reported: 07/29/2026 Sum
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 29, 2026, 7:13 PM
New[Sun Soft Inc] Re: URGENT - Missing Transaction in Rev Share Report
##- Please type your reply above this line -## Your request (202529823) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 15:10 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 7:11 PM
NewRe: [Sun Soft Inc] Re: MAC Dashboard Redesign Request
Confirmed El mié, 29 jul 2026 a la(s) 4:09 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529774) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Jul 29, 2026, 7:02 PM
NewRe: [Sun Soft Inc] Re: My Profile Tab Redesign Request
Confirmed El mié, 29 jul 2026 a la(s) 3:50 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529775) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Jul 29, 2026, 7:01 PM
NewRe: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hi, Thanks for the clarification. I'm actually unsure if it's wise to release the Merchant UI/UX without the official Merchant Platform launch. My original understanding—and the reason I asked for the Merchant-related items to be held back—was that we w
Matt Swanson <matthew.swanson@booster.eco>
Jul 29, 2026, 6:22 PM
NewURGENT - Missing Transaction in Rev Share Report
For Eric Young, transaction MjIxODMxMTk= WA Credit 15420,NE 84th St,Vancouver,WA,Clark,98682 it appears this was somehow came into the back office under agent Jonathan Dean, who is in NC, instead of the correct agent, Alina Schmigel in WA. It is correct i
Chad Osborne <chad@callitclosed.com>
Jul 29, 2026, 6:14 PM
NewTicket: 1104518359 – User: chanelmahop08 – ID: 237.000.001.004 – Country dropdown selection button is locked on Cameroon during personal info setup
Hi Team, Please check the following case: Username: chanelmahop08 ID: 237.000.001.004 Ticket Number: 1104518359 Issue Summary: The user is unable to update her personal information because the country field menu is disabled. The dropdown button that
Jose Genovese <jose.genovese@booster.eco>
Jul 29, 2026, 4:03 PM
NewURGENT: Lifetime Rank and Top Producer Update – Raquel Pantoja (ID 426170)
Hello Team, This request requires urgent priority and must be completed today. Please apply the following updates to partner 426170 – Raquel Pantoja: 1. Change her Lifetime Rank to Ambassador. 2. Display the Ambassador pin beside her name in e
Momentum Network <support@momentumnetwork.net>
Jul 29, 2026, 3:59 PM
NewTicket: 34488195 – User: shoginja – ID: 001.000.001.627 – Affiliate QR code is not displaying user name and profile picture on the registration page
Hi Team, Please check the following case: Username: shoginja ID: 001.000.001.627 Ticket Number: 34488195 Issue Summary: The user reports that scanning his affiliate QR code does not load his personalized join page correctly. When potential referrals
Jose Genovese <jose.genovese@booster.eco>
Jul 29, 2026, 3:46 PM
NewRe: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hello Matthew, Thank you for the clarification and for confirming the launch time as 12:00 AM ET on August 1. We would like to confirm one point regarding the Merchant-related updates. When you mentioned holding all Merchant-related features, does t
QAG <qag@sunsoftny.com>
Jul 29, 2026, 3:38 PM
NewRe: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hello Matthew, Thank you for the clarification and for confirming the launch time as 12:00 AM ET on August 1. We would like to confirm one point regarding the Merchant-related updates. When you mentioned holding all Merchant-related features, does t
QAG <qag@sunsoftny.com>
Jul 29, 2026, 3:37 PM
New[Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books
##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 11:32 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 3:32 PM
NewHow to make smarter lending decisions
Tips & resources for you. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
The Plaid Team <info@email.plaid.com>
Jul 29, 2026, 3:09 PM
NewRe: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hi, Thank you for the update. I want to clarify a few items before we proceed. My apologies if there was any confusion around the Merchant-related features. At this time, anything related to Merchant onboarding or the Merchant Platform should be held b
Matt Swanson <matthew.swanson@booster.eco>
Jul 29, 2026, 2:36 PM
NewRe: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hello Matthew, Thank you for your detailed response and approval. The following items are ready for the August 1 launch: Shopper & Merchant UI/UX Revamp (Web & Mobile) Fast Start Bonus (Web & Mobile) Pay & Go (Web & Mobile) with Geo Fence (
QAG <qag@sunsoftny.com>
Jul 29, 2026, 2:13 PM
NewRe: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hello Matthew, Thank you for your detailed response and approval. The following items are ready for the August 1 launch: Shopper & Merchant UI/UX Revamp (Web & Mobile) Fast Start Bonus (Web & Mobile) Pay & Go (Web & Mobile) with Geo Fence (
QAG <qag@sunsoftny.com>
Jul 29, 2026, 2:12 PM
New[Request received]
##- Please type your reply above this line -## Your request (202529819) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Jul 29, 2026, 2:06 PM
NewRe: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 29, 2026, at 09:24, Matt Swanson <matthew.swanson@booster.eco> wrote: Hi Team, Thank you for
QAG <qag@sunsoftny.com>
Jul 29, 2026, 2:06 PM
NewFwd: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Dear Team, FYI ThanK you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.e
QAG <qag@sunsoftny.com>
Jul 29, 2026, 2:06 PM
New[Sun Soft Inc] Re: order 37932
##- Please type your reply above this line -## Your request (202529789) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 10:04 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 2:05 PM
New[Sun Soft Inc] Re: Ticket: 1384614658 – User: Kappyz – ID: 001.000.000.180 – Ignite "Invalid Conversation" error popup
##- Please type your reply above this line -## Your request (202529812) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 10:04 EDT Hi, Thank you for reporting the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 2:04 PM
NewRe: [Sun Soft Inc] Re: order 37932
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 29., Sze, 12:39): ##- Please type your reply above this line -## Your request (202529789) has
István Ringhoffer <ringi.teszt@gmail.com>
Jul 29, 2026, 1:59 PM
NewRe: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hi Team, Thank you for the follow-up and for all of the work that has gone into preparing for the upcoming launch. Please see my responses below. 1. Launch Date & Launch Time Our target launch date remains August 1 for Shopper U/I U/X revamp and Fast S
Matt Swanson <matthew.swanson@booster.eco>
Jul 29, 2026, 1:25 PM
New[Sun Soft Inc] Re: Analytics balance usage
##- Please type your reply above this line -## Your request (202529818) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 08:43 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 12:44 PM
NewRe: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Good Morning Matthew, This is a gentle follow-up regarding our email sent yesterday about the August 1 launch. As we are approaching the planned launch, we would appreciate your review and feedback on the delivered items. Your approval is important
QAG <qag@sunsoftny.com>
Jul 29, 2026, 11:13 AM
NewRe: August 1 Launch – Pending Approvals, Clarifications & Launch Schedule
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 28, 2026, at 16:53, QAG <qag@sunsoftny.com> wrote: Hello Matthew, We hope you're doing we
QAG <qag@sunsoftny.com>
Jul 29, 2026, 11:10 AM
New[Sun Soft Inc] Re: Ticket: 627542947– User: davidnewman – ID: 001.000.000.029 - BTEC Campaign Tokens locked, Academy access issue & broken footer links
##- Please type your reply above this line -## Your request (202529813) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 06:57 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 10:57 AM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for the detailed explanation and for the additional information. This is very helpful, especially the observation regarding the empty conversation history. It gives us a much clearer understanding of what is happening. Please
QAG <qag@sunsoftny.com>
Jul 29, 2026, 10:52 AM
NewRe: Booster Companion Mobile App
Hello Hazel, Thank you for the detailed explanation and for the additional information. This is very helpful, especially the observation regarding the empty conversation history. It gives us a much clearer understanding of what is happening. Please
QAG <qag@sunsoftny.com>
Jul 29, 2026, 10:51 AM
NewRe: Booster Companion Mobile App
Hi, Thanks — this is really helpful, and the note about the empty conversation history was the key clue. Status on each point: Issue #20 (voice — no reply, minutes don't decrease): Your instinct to test on a real device is spot-on. In our code the "
QAG <qag@sunsoftny.com>
Jul 29, 2026, 10:49 AM
New[Sun Soft Inc] Re: High Priority: Registration Flow UX Issue After "Watch Presentation"
##- Please type your reply above this line -## Your request (202529782) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 06:41 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 10:41 AM
New[Sun Soft Inc] Re: order 37932
##- Please type your reply above this line -## Your request (202529789) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 06:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 10:39 AM
NewRe: Booster Companion Mobile App
Hi, Thanks — this is really helpful, and the note about the empty conversation history was the key clue. Status on each point: Issue #20 (voice — no reply, minutes don't decrease): Your instinct to test on a real device is spot-on. In our code the "
RJ <rj@alphabettechs.com>
Jul 29, 2026, 10:32 AM
NewRe: [Sun Soft Inc] Re: High Priority: Registration Flow UX Issue After "Watch Presentation"
Good to go. Thanks for the update ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Tuesday, July 28, 2026 4:09 AM To: Matt Swanson <matthew.swanson@booster.eco> Cc: David <david@sunsoftny.
Matt Swanson <matthew.swanson@booster.eco>
Jul 29, 2026, 10:14 AM
New[Sun Soft Inc] Re: New Admin Report Request – Ambassador Report
##- Please type your reply above this line -## Your request (202529802) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 05:41 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 9:41 AM
NewFW: Booster Companion Mobile App
Dear Anna, Please find the feedback from the client. Thank You. Cheerfully Yours, QAG Team 100 Church street, 8th Floor, Manhattan, New York NY 10007 -------- Original message -------- From: Hazel Del Fierro <hazel.delfierro@
QAG <qag@sunsoftny.com>
Jul 29, 2026, 9:33 AM
NewAnalytics balance usage
Hi @Support Team - Sun Soft Inc We would like a year-by-year breakdown of the balance usage (2024, 2025, 2026 etc...): - Balances used in the webshop (coupon codes) - Manually deducted balances - Payouts (amounts deducted via bank transfer) Pl
István Ringhoffer <ringi.teszt@gmail.com>
Jul 29, 2026, 9:18 AM
NewRe: [Sun Soft Inc] Re: order 37932
Hi @Support Team - Sun Soft Inc For me, it shows gibberish characters for the name and city: Petromu00e1n CEGLu00c9DBERCEL Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írt
István Ringhoffer <ringi.teszt@gmail.com>
Jul 29, 2026, 8:24 AM
New[Sun Soft Inc] Re: Ticket: 414853532 – User: joellambert – ID: 001.000.000.020 – Technical verification of shipment status and purchase history based on user attachments
##- Please type your reply above this line -## Your request (202529745) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 04:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 8:10 AM
New[Sun Soft Inc] Re: MAC Dashboard Redesign Request
##- Please type your reply above this line -## Your request (202529774) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 04:09 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 8:09 AM
New[Sun Soft Inc] Re: My Profile Tab Redesign Request
##- Please type your reply above this line -## Your request (202529775) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 03:50 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 7:50 AM
New[Sun Soft Inc] Re: Subject: Ticket #662936428 - User ID: 001.000.000.095 (CaptainKen) - Recurring "Session Timed Out" Error on E-Gift Card Checkout
##- Please type your reply above this line -## Your request (202529793) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 03:37 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 7:37 AM
New[Sun Soft Inc] Re: Ticket # 405455188 – User: philipbayaca – ID: 001.000.006.694 – Inquiry: Partner Restaurant Sales Eligibility & SVC Formula Breakdown (Levels 1-10)
##- Please type your reply above this line -## Your request (202529769) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 03:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 7:36 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket # 293528106 – User: nbbasolutionz – ID: 011.000.000.633 – Non-Profit/Community Account Configuration and Checkout Error
##- Please type your reply above this line -## Your request (202529817) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 03:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 7:34 AM
New[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record
##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 03:01 EDT Hi, Thank you for your clarific
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 7:01 AM
New[Sun Soft Inc] Re: Cancellation Reversal and Recurring Subscription Reactivation – Tina Palermo Mueller
##- Please type your reply above this line -## Your request (202529816) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 29, 2026, 02:08 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 29, 2026, 6:08 AM
NewRe: [Sun Soft Inc] Re: Ticket # 293528106 – User: nbbasolutionz – ID: 011.000.000.633 – Non-Profit/Community Account Configuration and Checkout Error
Hello Team, Thank you for the previous clarification regarding Community Partner accounts. This is important information as it's tied to an upcoming event this Friday. The response confirmed that Community Partner accounts cannot access the Shopper App
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 29, 2026, 3:19 AM
NewRe: Booster Companion Mobile App
Hi team, Thanks for the detailed responses in the PDF - that clarifies a lot, and we'll route the Age Confirmation, pricing, and Dark Mode/Language questions to Matthew for a decision. Just to note: this latest round of testing was done on the version
Hazel Del Fierro <hazel.delfierro@booster.eco>
Jul 29, 2026, 12:16 AM
NewCancellation Reversal and Recurring Subscription Reactivation – Tina Palermo Mueller
Hello Team, The following customer has confirmed that she no longer wishes to cancel her account: * Customer: Tina Palermo Mueller * Customer ID: 896381 * Email: Reina1016@yahoo.com * Cancellation date: July 28, 2026 * Curren
Momentum Network <support@momentumnetwork.net>
Jul 28, 2026, 11:28 PM
NewAugust 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hello Matthew, We hope you're doing well. As we are getting closer to the August 1 launch, we wanted to provide a quick status update. The following items have already been delivered and are currently awaiting your review, feedback, and approval:
QAG <qag@sunsoftny.com>
Jul 28, 2026, 8:53 PM
NewAugust 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hello Matthew, We hope you're doing well. As we are getting closer to the August 1 launch, we wanted to provide a quick status update. The following items have already been delivered and are currently awaiting your review, feedback, and approval:
QAG <qag@sunsoftny.com>
Jul 28, 2026, 8:53 PM
NewAugust 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hello Matthew, We hope you're doing well. As we are getting closer to the August 1 launch, we wanted to provide a quick status update. The following items have already been delivered and are currently awaiting your review, feedback, and approval:
QAG <qag@sunsoftny.com>
Jul 28, 2026, 8:05 PM
NewAugust 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hello Matthew, We hope you're doing well. As we are getting closer to the August 1 launch, we wanted to provide a quick status update. The following items have already been delivered and are currently awaiting your review, feedback, and approval:
QAG <qag@sunsoftny.com>
Jul 28, 2026, 8:05 PM
NewAugust 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hello Matthew, We hope you're doing well. As we are getting closer to the August 1 launch, we wanted to provide a quick status update. The following items have already been delivered and are currently awaiting your review, feedback, and approval:
QAG <qag@sunsoftny.com>
Jul 28, 2026, 8:04 PM
NewUrgent Investigation Required – Incorrect 4 & Free Charge for Marieris Hernandez
Hi Team, We need your urgent assistance investigating an incorrect membership charge applied to partner Marieris Hernandez. As shown in the attached payment receipt, Marieris was charged $149.99 on July 19, 2026, for her partner membership: *
Momentum Network <support@momentumnetwork.net>
Jul 28, 2026, 8:04 PM
NewAugust 1 Launch – Pending Approvals, Clarifications & Launch Schedule
Hello Matthew, We hope you're doing well. As we are getting closer to the August 1 launch, we wanted to provide a quick status update. The following items have already been delivered and are currently awaiting your review, feedback, and approval:
QAG <qag@sunsoftny.com>
Jul 28, 2026, 8:03 PM
NewRe: [Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record
Clarification Regarding Existing Partners and New Data Collection Hi, Thank you for the clarification. Could you please confirm whether all existing partners are required to complete the eSign process again in order for the system to collect and
Momentum Network <support@momentumnetwork.net>
Jul 28, 2026, 7:06 PM
NewRe: [Sun Soft Inc] Re: New Admin Report Request – Ambassador Report
Confirmed El mar, 28 jul 2026 a la(s) 7:42 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529802) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Jul 28, 2026, 7:05 PM
NewUrgent
Dear SunSoftNy, For my bookkeeping I urgently need help from you with copies of all the invoices that I paid to you for the project Dream Life Forever. Best Regards, Alexander Olin
Alexander Olin <alexander.olin.78@gmail.com>
Jul 28, 2026, 6:25 PM
NewApollo.io Account for Lead Management Integration
Hello Matthew, We hope you're doing well. As part of the Lead Management module implementation, we will be integrating with Apollo.io to enable the Data Enrichment functionality. To proceed with the integration, could you please create an Apollo.
QAG <qag@sunsoftny.com>
Jul 28, 2026, 5:36 PM
NewRE: Ticket # 405455188 – User: philipbayaca – ID: 001.000.006.694 – Inquiry: Partner Restaurant Sales Eligibility & SVC Formula Breakdown (Levels 1-10)
Hi Team, Please assist with a financial/business logic inquiry regarding Sales Volume Commission (SVC) for the following user: Username: philipbayaca User ID: 001.000.006.694 Ticket Number: 405455188 Category: General / SVC Sales Volume Commission
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 28, 2026, 5:34 PM
NewApollo.io Account for Lead Management Integration
Hello Matthew, We hope you're doing well. As part of the Lead Management module implementation, we will be integrating with Apollo.io to enable the Data Enrichment functionality. To proceed with the integration, could you please create an Apollo.
QAG <qag@sunsoftny.com>
Jul 28, 2026, 5:31 PM
NewApollo.io Account for Lead Management Integration
Hello Matthew, We hope you're doing well. As part of the Lead Management module implementation, we will be integrating with Apollo.io to enable the Data Enrichment functionality. To proceed with the integration, could you please create an Apollo.
QAG <qag@sunsoftny.com>
Jul 28, 2026, 5:31 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing the updated assessment. It looks like the PDF report we shared yesterday may have been overlooked, so we have attached it again for your reference. Regarding the Companion issue, we are able to communicate succes
QAG <qag@sunsoftny.com>
Jul 28, 2026, 5:03 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing the updated assessment. It looks like the PDF report we shared yesterday may have been overlooked, so we have attached it again for your reference. Regarding the Companion issue, we are able to communicate succes
QAG <qag@sunsoftny.com>
Jul 28, 2026, 5:01 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa
QAG <qag@sunsoftny.com>
Jul 28, 2026, 5:00 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa
QAG <qag@sunsoftny.com>
Jul 28, 2026, 4:59 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa
QAG <qag@sunsoftny.com>
Jul 28, 2026, 4:58 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa
QAG <qag@sunsoftny.com>
Jul 28, 2026, 4:57 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa
QAG <qag@sunsoftny.com>
Jul 28, 2026, 4:56 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa
QAG <qag@sunsoftny.com>
Jul 28, 2026, 4:55 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa
QAG <qag@sunsoftny.com>
Jul 28, 2026, 4:54 PM
Newnetsoft.ny, see p_s_n__xx, dragon22yy and more in your feed
New people to discover Suggested accounts based on your interests: p_s_n__xx, dragon22yy, and 4 others. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you d
p_s_n__xx on Instagram <follow-suggestions@mail.instagram.com>
Jul 28, 2026, 4:53 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have have added the comment "This is not an issue. This screen wa
QAG <qag@sunsoftny.com>
Jul 28, 2026, 4:53 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For Issue #5 (Slide 11), We have QAG Team Delivery Support Group, O: 315 231 6666
QAG <qag@sunsoftny.com>
Jul 28, 2026, 4:52 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing new assessment, Looks like the report PDF we have shared yesterday was overlooked. Please find the attached PDF again. For QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #1
QAG <qag@sunsoftny.com>
Jul 28, 2026, 4:51 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing new assessment. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 28, 2026, at 12:39, Bric Zaldivar <bric.zaldi
QAG <qag@sunsoftny.com>
Jul 28, 2026, 4:49 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sharing new assessment. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 28, 2026, at 12:39, Bric Zaldivar <bric.zaldi
QAG <qag@sunsoftny.com>
Jul 28, 2026, 4:44 PM
NewRe: Booster Companion Mobile App
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 28, 2026, at 12:39, Bric Zaldivar <bric.zaldivar@booster.eco> wrote: Hi Team, Thank you for
QAG <qag@sunsoftny.com>
Jul 28, 2026, 4:43 PM
NewRe: Booster Companion Mobile App
Hi Team, Thank you for the constant and speedy updates. Please fin the most recent assessment attached. Please note that we were not able to communicate through voice with the avatar in this version. Additionally, we'd like to request the addition o
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 28, 2026, 4:39 PM
NewRe: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Hi, Please see our clarifications below: 1. Existing User Eligibility The Fast Start promotion applies only to newly registered users beginning August 1 and will become a permanent program going forward. It does not apply to existing users. 2. Booster
Matt Swanson <matthew.swanson@booster.eco>
Jul 28, 2026, 4:36 PM
NewTicket: 627542947– User: davidnewman – ID: 001.000.000.029 - BTEC Campaign Tokens locked, Academy access issue & broken footer links
Hi Team, Please review the following case: Username: davidnewman Ticket number: 627542947 ID: 001.000.000.029 Category: BTEC / Campaign Investment Issue Summary: User is unable to access, trade, or stake BTEC tokens allocated from a $100 campaign in
Jose Genovese <jose.genovese@booster.eco>
Jul 28, 2026, 4:17 PM
NewTicket: 1384614658 – User: Kappyz – ID: 001.000.000.180 – Ignite "Invalid Conversation" error popup
Hi Team, Please check the following case: Username: Kappyz ID: 001.000.000.180 Ticket Number: 1384614658 Issue Summary: User is repeatedly encountering an "invalid conversation" error popup while attempting to use Booster Ignite. Requested Action: P
Jose Genovese <jose.genovese@booster.eco>
Jul 28, 2026, 3:59 PM
NewRe: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Hello Matthew, Thank you for your confirmation. We will ensure that the Fast Start Bonus is deployed to the live environment on July 31 at midnight. Before proceeding, we need your clarification on the following points: 1. Existing User Eli
QAG <qag@sunsoftny.com>
Jul 28, 2026, 3:50 PM
NewRe: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Hello Matthew, Thank you for your confirmation. We will ensure that the Fast Start Bonus is deployed to the live environment on July 31 at midnight. Before proceeding, we need your clarification on the following points: 1. Existing User Eli
QAG <qag@sunsoftny.com>
Jul 28, 2026, 3:49 PM
NewRe: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Hello Matthew, Thank you for your confirmation. We will ensure that the Fast Start Bonus is deployed to the live environment on July 31 at midnight. Before proceeding, we would appreciate your clarification on the following points: 1. Eligi
QAG <qag@sunsoftny.com>
Jul 28, 2026, 3:47 PM
NewRe: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Hello Matthew, Thank you for your confirmation. We will make sure it will be live on July 31st mid night. Our team needs a clarification on few this in regards of fast start bonus. We have one point that requires your confirmation. Should existing u
QAG <qag@sunsoftny.com>
Jul 28, 2026, 3:46 PM
NewRe: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Hello Matthew, Thank you for your confirmation. We will make sure it will be live on July 31st mid night. Our team needs a clarification on few this in regards of fast start bonus. We have one point that requires your confirmation. Should existing u
QAG <qag@sunsoftny.com>
Jul 28, 2026, 3:45 PM
NewRe: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Hello Matthew, Thank you for your confirmation. We will make sure it will be live on July 31st mid night. Our team needs a clarification on few this in regards of fast start bonus. QAG Team Delivery Support Group, O: 315 231 6666 E: q
QAG <qag@sunsoftny.com>
Jul 28, 2026, 3:45 PM
NewRe: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Hello Matthew, Thank you for your confirmation. We will make sure it will be live on July 31st mid night. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 100
QAG <qag@sunsoftny.com>
Jul 28, 2026, 3:44 PM
NewRe: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Hello Matthew, Thank you for your confirmation. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 27, 2026, at 12:31, Matt Swanson <matthew.swans
QAG <qag@sunsoftny.com>
Jul 28, 2026, 3:43 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage
##- Please type your reply above this line -## Your request (202529758) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 11:31 EDT Hi, We have implemented the req
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 3:31 PM
New[Sun Soft Inc] Re: UI Enhancement Request – Shopper Sign In Screen Refresh
##- Please type your reply above this line -## Your request (202529783) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 11:00 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 3:00 PM
New[Sun Soft Inc] Re: Review Required: Duplicate $199.99 Entries and Confusing Package Status – Flor Garcia (983418)
##- Please type your reply above this line -## Your request (202529801) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 10:52 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 2:52 PM
New[Sun Soft Inc] Re: Issue with refunding money and bonus
##- Please type your reply above this line -## Your request (202529809) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 10:05 EDT Hi, We reviewed the reported or
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 2:05 PM
NewConunity meets VETO
Hi, We are starting a cooperation with VETO (parent company of Mira & Scotty) for recruiting clients and partners to Conunity. This should bring a BIG boost to our user base! For this, at https://myconunity.com/veto we need this landinpage https://www
laszlo@myconunity.com <laszlo@myconunity.com>
Jul 28, 2026, 1:48 PM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hi Dietmar, Thank you for your update. Considering your feedback regarding the prevailing gaps and concerns within the current system many of which you mentioned had previously been identified by Laszlo. I believe the best way forward would be to re
David C <david@sunsoftny.com>
Jul 28, 2026, 1:23 PM
New[Sun Soft Inc] Re: Event Module Image Handling and Field Updates
##- Please type your reply above this line -## Your request (202529729) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 08:44 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 12:44 PM
NewIssue with refunding money and bonus
Dear all, The customer had ordered a product as shown below , a couple of days later she canceled the order. The state oft he order is „abgesagt“. I found out, that probably the refunding was not tranferred. ? However but what about the pr
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Jul 28, 2026, 12:20 PM
NewRe: SAMS Staging Review and Admin Access
Hello Bric, Thank you for sharing your detailed feedback and observations. We have received the items and will review each point carefully with our team. We will evaluate the reported issues, verify the current behavior, and provide clarification or
QAG <qag@sunsoftny.com>
Jul 28, 2026, 12:06 PM
NewRe: SAMS Staging Review and Admin Access
Hello Bric, Thank you for sharing your detailed feedback and observations. We have received the items and will review each point carefully with our development team. We will evaluate the reported issues, verify the current behavior, and provide clar
QAG <qag@sunsoftny.com>
Jul 28, 2026, 12:02 PM
New[Sun Soft Inc] Re: New Admin Report Request – Ambassador Report
##- Please type your reply above this line -## Your request (202529802) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 07:42 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 11:42 AM
New[Sun Soft Inc] Re: Subject: Ticket #758341751 - User ID: 001.000.000.154 (wjmullen) - Missing 30x Points for Brand Store BTEC Purchase
##- Please type your reply above this line -## Your request (202529792) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 07:14 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 11:14 AM
New[Sun Soft Inc] Re: Urgent Recurring Issue – Brand Store BTEC Order Missing Career Points and Order History | wjmullen | ID 001.000.000.154
##- Please type your reply above this line -## Your request (202529795) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 07:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 11:13 AM
New[Request received]
##- Please type your reply above this line -## Your request (202529808) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Jul 28, 2026, 11:00 AM
NewFwd: SAMS Staging Review and Admin Access
Dear Team, Please find the feedback from the client regarding SAM. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded messa
QAG <qag@sunsoftny.com>
Jul 28, 2026, 11:00 AM
New[Sun Soft Inc] Re: My Organization Page – Academy Video, Q&A & Terms & Conditions
##- Please type your reply above this line -## Your request (202529757) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 06:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 10:55 AM
New[Sun Soft Inc] Re: URGENT: Incorrect Expired Status Calculation and Status Inconsistency
##- Please type your reply above this line -## Your request (202529803) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 06:27 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 10:27 AM
New[Sun Soft Inc] Re: My Earnings Page – Academy Video, Q&A & Terms & Conditions
##- Please type your reply above this line -## Your request (202529755) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 06:24 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 10:24 AM
New[Sun Soft Inc] Re: Ticket #1810891974 - User ID: 031.000.000.003 (MarleyEPI8) - Detailed Leadership Feedback & Product Inquiries for Ignite AI Image Generation
##- Please type your reply above this line -## Your request (202529798) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 05:35 EDT Hi, Thank you for the detailed
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 9:35 AM
New[Sun Soft Inc] Re: TOP PRIORITY- EXTREM URGENT- CAREER POINTS ARE DISPLAYED WRONG.
##- Please type your reply above this line -## Your request (202529805) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 04:14 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 8:14 AM
NewRe: SAMS Staging Review and Admin Access
Hello Team, During our testing of the SAMS staging environment, we identified the following issues and questions that require review: 1. Message Editing Tools We need access to standard message-editing tools when communicating through SAM, including:
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 28, 2026, 8:11 AM
New[Sun Soft Inc] Re: High Priority: Registration Flow UX Issue After "Watch Presentation"
##- Please type your reply above this line -## Your request (202529782) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 04:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 8:09 AM
NewAW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Good Morning Abigal, thank you for your reply and I understand that you are not happy. I can confirm that we in clarification of that issue. I hope that we will solve it in this week. It seems banks of switzerland makes more complicate. Therefore I ha
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Jul 28, 2026, 8:04 AM
New[Sun Soft Inc] Re: Subject: Ticket #1032023893 - User ID: 001.000.004.817 (ayshajawneh) - Ignite Speaking AI Twin / Custom Photo Upload Issue
##- Please type your reply above this line -## Your request (202529794) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 03:55 EDT Hi, We have reviewed the report
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 7:55 AM
New[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record
##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 02:25 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 6:25 AM
New[Sun Soft Inc] Re: URGENT: Missing Partner from Payroll and Pending Wallet Report
##- Please type your reply above this line -## Your request (202529800) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 02:15 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 6:15 AM
New[Sun Soft Inc] Re: Contest Point Deductions – Carmen Elena Amaya (ID 690070)
##- Please type your reply above this line -## Your request (202529804) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 02:04 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 6:04 AM
New[Sun Soft Inc] Re: Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)
##- Please type your reply above this line -## Your request (202529797) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 02:03 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 6:03 AM
New[Sun Soft Inc] Re: Token query mop up
##- Please type your reply above this line -## Your request (202529790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 01:04 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 5:04 AM
New[Sun Soft Inc] Re: Campaign
##- Please type your reply above this line -## Your request (202529751) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 28, 2026, 01:04 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 28, 2026, 5:04 AM
NewComplete Redesign and Functional Requirements – MAC My Budget Service
Hi Team, We need to proceed with the complete redesign and functional update of the My Budget service inside MAC. I am attaching the approved reference images and the final MAC Monthly Expense Log PDF. Please use the images as the visual reference f
Momentum Network <support@momentumnetwork.net>
Jul 28, 2026, 4:34 AM
NewPriority Development Request: Complete Redesign and Functional Specification for MAC Debt Payoff Planning
Dear Development Team, We need to completely update the Debt Payoff Planning service inside MAC. Please use all screenshots attached to this email as the visual and functional references for implementation. The objective is to provide customers with
Momentum Network <support@momentumnetwork.net>
Jul 28, 2026, 2:52 AM
NewTOP PRIORITY- EXTREM URGENT- CAREER POINTS ARE DISPLAYED WRONG.
Hi, This is a super urgent issue regarding Career Points that must be investigated immediately. Member Ian Chebe (ID: 001.000.000.186) is seeing different Career Point totals depending on where he logs in: * In his Affiliate Back Office (web v
Matt Ferk <Matt.Ferk@booster.eco>
Jul 28, 2026, 2:27 AM
NewContest Point Deductions – Carmen Elena Amaya (ID 690070)
Hi, Please apply the following contest point deductions to Carmen Elena Amaya – Partner ID 690070: 1. Customer Chargeback – Eugene Carta * Deduct 150 points from the Cruise Contest. 2. Partner Chargeback – Antonio Reyna * Dedu
Momentum Network <support@momentumnetwork.net>
Jul 28, 2026, 12:42 AM
NewURGENT: Incorrect Expired Status Calculation and Status Inconsistency
Hi, Please review and correct the Expired status configuration as soon as possible. The system is not calculating the required six-month inactive period correctly, and the same partner is displaying different statuses in different sections of the platf
Momentum Network <support@momentumnetwork.net>
Jul 27, 2026, 10:20 PM
NewNew Admin Report Request – Ambassador Report
Hi, We need to create a new report in the Netsoft Admin Dashboard called “Ambassador Report.” The purpose of this report is to measure the monthly performance and organizational metrics of every partner whose Lifetime Rank is Ambassador or higher.
Momentum Network <support@momentumnetwork.net>
Jul 27, 2026, 10:10 PM
NewRe: [Sun Soft Inc] Re: Campaign
Thank you On 27.7.2026 04:01 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529751) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft In
Saima Chaudhury - COO <saima.c@gng.community>
Jul 27, 2026, 9:00 PM
NewRe: [Sun Soft Inc] Re: Token query mop up
Thank you On 27.7.2026 04:00 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft In
Saima Chaudhury - COO <saima.c@gng.community>
Jul 27, 2026, 8:59 PM
NewReview Required: Duplicate $199.99 Entries and Confusing Package Status – Flor Garcia (983418)
Hi, Please review the Package/Billing History displayed in the platform of the following customer: * Customer: Flor Garcia * Customer ID: 983418 The platform is showing two separate entries for $199.99: * 02/26/2026: $199.99 – Pai
Momentum Network <support@momentumnetwork.net>
Jul 27, 2026, 8:53 PM
NewURGENT: Missing Partner from Payroll and Pending Wallet Report
Hi, Please review this issue urgently. The following partner has $50.00 available for payment, as confirmed in her Back Office, but she is not appearing in either the Payroll or the Pending Wallet Report: * Partner: Wanda Ivette Rivera Rosado
Momentum Network <support@momentumnetwork.net>
Jul 27, 2026, 8:38 PM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage
Hi, Thank you. 1. * Remove “(Double Opt-In via Brevo)” * If the email address is already used we need a proper error message, not just a red border: “Diese E-Mail-Adresse wird bereits verwendet.” 2. If a messages is a posit
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Jul 27, 2026, 8:18 PM
NewRe: Booster Eco UI Redesign Review and Feedback Request
Hello Matthew and Team, Please find the latest APK below, which includes both Pay & Go scenarios with the Geo Tag functionality implemented. APK Link: https://sendgb.com/pf7IDb5CK1R Kindly review the app and share your feedback. If everything loo
QAG <qag@sunsoftny.com>
Jul 27, 2026, 8:03 PM
NewRe: [Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books
Hi, Your understanding is correct. Please proceed with the implementation as described. Thank you. El lun, 27 jul 2026 a la(s) 6:23 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above thi
Momentum Network <support@momentumnetwork.net>
Jul 27, 2026, 7:53 PM
NewRe: [Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record
Unable to Verify eSign for Existing Partners Hi, Thank you for the update. I have not been able to verify this functionality for existing partners because the eSign section and the updated documents are not appearing in their User Dashboard. P
Momentum Network <support@momentumnetwork.net>
Jul 27, 2026, 7:50 PM
NewRe: Booster Eco UI Redesign Review and Feedback Request
Hello Matthew and Team, Please find the latest APK below, which includes both Pay & Go scenarios with the Geo Tag functionality implemented. APK Link: https://sendgb.com/pf7IDb5CK1R Kindly review the app and share your feedback. If everything loo
QAG <qag@sunsoftny.com>
Jul 27, 2026, 6:25 PM
NewRe: Booster Eco UI Redesign Review and Feedback Request
Hello Matthew and Team, Please find the latest APK below, which includes both Pay & Go scenarios with the Geo Tag functionality implemented. APK Link: https://sendgb.com/pf7IDb5CK1R Kindly review the app and share your feedback. If everything lo
QAG <qag@sunsoftny.com>
Jul 27, 2026, 6:25 PM
NewRe: Booster Eco UI Redesign Review and Feedback Request
Hello Matthew and team, Please find the new updated APK with Pay & Go both secanaaroios implemented with Geo Tag, kindly check and give your feedback. Link: https://sendgb.com/pf7IDb5CK1R Kindly check the app and give your approval. We need atle
QAG <qag@sunsoftny.com>
Jul 27, 2026, 6:23 PM
NewRe: Booster Eco UI Redesign Review and Feedback Request
Hello Matthew and team, Please find the new updated APK with Pay & Go both secanaaroios implemented with Geo Tag, kindly check and give your feedback. Link: https://sendgb.com/pf7IDb5CK1R Kindly check the app and give your approval. We need atle
QAG <qag@sunsoftny.com>
Jul 27, 2026, 6:23 PM
NewRe: Booster Eco UI Redesign Review and Feedback Request
Hello Matthew and team, Please find the new updated APK with Pay & Go both secanaaroios implemented with Geo Tag, kindly check and give your feedback. Link: QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 C
QAG <qag@sunsoftny.com>
Jul 27, 2026, 6:20 PM
NewRe: Booster Eco UI Redesign Review and Feedback Request
Hello Matthew and team, Please find the new updated QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 25, 2026, at 10:01, QAG <qag@sunsoftny.com>
QAG <qag@sunsoftny.com>
Jul 27, 2026, 6:19 PM
NewTicket: 1069729194 – User: queenazinwi – ID: 001.000.003.121– Unpaid referral commissions review for downline kenzhilda
Hi Team, Please check the following case: Username: queenazinwi ID: 001.000.003.121 Ticket Number: 1069729194 Issue Summary: The user reported that she has not received referral commissions for a direct downline member who signed up as an affiliate,
Jose Genovese <jose.genovese@booster.eco>
Jul 27, 2026, 6:12 PM
NewTicket #1810891974 - User ID: 031.000.000.003 (MarleyEPI8) - Detailed Leadership Feedback & Product Inquiries for Ignite AI Image Generation
Hi Team, Please review product feedback and technical questions submitted by a key leader/shareholder regarding Ignite's image generation capabilities: * Username: MarleyEPI8 * User ID: 031.000.000.003 * Ticket Number: 1810891974 *
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 27, 2026, 6:07 PM
Newnetsoft.ny, catch up on moments you've missed
abrokecollegekid , _unfiltered_moments__ and others posted something new. Catch up on Instagram abrokecollegekid, _unfiltered_moments__ and others posted something new. Open Instagram 1 You have 1 notification you may not have seen.
abrokecollegekid on Instagram <posts-recaps@mail.instagram.com>
Jul 27, 2026, 5:47 PM
New[Request received]
##- Please type your reply above this line -## Your request (202529797) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Jul 27, 2026, 5:27 PM
NewFwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Dear Team, Please find the email confirmation from client regarding the fast start module. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded
QAG <qag@sunsoftny.com>
Jul 27, 2026, 5:26 PM
NewFwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Dear Team, Please find the email confirmation from client regarding the fast start module. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded
QAG <qag@sunsoftny.com>
Jul 27, 2026, 5:26 PM
NewFwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Dear Team, Please find the email confirmation from client regarding the fast start module. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarde
QAG <qag@sunsoftny.com>
Jul 27, 2026, 5:22 PM
NewFwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Dear Team, Please find the email confirmation from client regarding the fast start module. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwa
QAG <qag@sunsoftny.com>
Jul 27, 2026, 5:22 PM
NewFwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Dear Team, Please find the email confirmation from client regarding the QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: Fr
QAG <qag@sunsoftny.com>
Jul 27, 2026, 5:19 PM
NewFwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Dear Team, Please find the email confirmation from cl QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <
QAG <qag@sunsoftny.com>
Jul 27, 2026, 5:19 PM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, As requested, we have restored your Admin Back Office access in good faith. We trust that the banking issue related to the subscription transfer, which has been pending since July 3, will be resolved shortly. To help avoid similar del
Abigail <abigail@sunsoftny.com>
Jul 27, 2026, 5:16 PM
NewFwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Dear Team, Please QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subjec
QAG <qag@sunsoftny.com>
Jul 27, 2026, 5:07 PM
NewTicket: 1554548729 – User: ayshajawneh – ID: 001.000.004.817 – Registration link redirect, login failure, and missing UAE currency for KYC
Hi Team, Please check the following case: Username: ayshajawneh ID: 001.000.004.817 Ticket Number: 1554548729 Issue Summary: The user reported issues with team sign-ups under her replicated link. Specifically, new referrals are redirected straight to
Jose Genovese <jose.genovese@booster.eco>
Jul 27, 2026, 4:46 PM
NewUrgent Recurring Issue – Brand Store BTEC Order Missing Career Points and Order History | wjmullen | ID 001.000.000.154
Hello Team, We need your urgent attention regarding a recurring issue with Brand Store purchases paid using BTEC Tokens. This same issue was previously reported and was marked as resolved. However, we now have another confirmed case showing that the pro
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 27, 2026, 4:33 PM
NewRe: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Hello, Good place to start for sure. Thanks Please go live July 31 Midnight going into Aug 1. If not possible last day of month as late as possible will help. Thank you again ________________________________ From: QAG <qag@sunsoftny.com> Sen
Matt Swanson <matthew.swanson@booster.eco>
Jul 27, 2026, 4:32 PM
NewSubject: Ticket #1032023893 - User ID: 001.000.004.817 (ayshajawneh) - Ignite Speaking AI Twin / Custom Photo Upload Issue
Hi Team, Please assist with an issue regarding Ignite avatar generation for the following user: Username: ayshajawneh User ID: 001.000.004.817 Name: Isatou Ticket Number: 1032023893 Category: Ignite / AI Twin Generation Date Reported:
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 27, 2026, 4:28 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage
##- Please type your reply above this line -## Your request (202529758) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 12:12 EDT Hi, Kindly review the latest up
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 4:12 PM
NewSubject: Ticket #662936428 - User ID: 001.000.000.095 (CaptainKen) - Recurring "Session Timed Out" Error on E-Gift Card Checkout
Hi Team, Please assist with an ongoing checkout error for the following user: Username: CaptainKen User ID: 001.000.000.095 Ticket Number: 662936428 Category: Gift Cards / Payment Session Timeout Date Reported: 07/27/2026 Issue Details: Th
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 27, 2026, 4:00 PM
New[Sun Soft Inc] Re: Turn on AMEX Option
##- Please type your reply above this line -## Your request (202529784) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:56 EDT HI, Thank you for reporting thi
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 3:56 PM
New[Sun Soft Inc] Re: Ticket # 2130894731 – User: yakwar / Yvonne Akwar – ID: 001.000.002.879 – Issue: E-Gift Card Purchase Limit Error ($280 Amazon E-Gift)
##- Please type your reply above this line -## Your request (202529791) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:50 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 3:51 PM
NewSubject: Ticket #758341751 - User ID: 001.000.000.154 (wjmullen) - Missing 30x Points for Brand Store BTEC Purchase
Hi Team, Please assist with checking and crediting campaign points for the following user: Username: wjmullen User ID: 001.000.000.154 Ticket Number: 758341751 Category: Brand Store / Campaign Points Promotion (30x) Date Reported: 07/26/2026
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 27, 2026, 3:49 PM
New[Sun Soft Inc] Re: Change Sponsor
##- Please type your reply above this line -## Your request (202529753) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:39 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 3:39 PM
NewTicket # 2130894731 – User: yakwar / Yvonne Akwar – ID: 001.000.002.879 – Issue: E-Gift Card Purchase Limit Error ($280 Amazon E-Gift)
Hi Team, Please assist with an issue regarding a gift card purchase limit error for the following user: Username: yakwar Name: Yvonne Akwar USER ID: 001.000.002.879 Ticket Number: 2130894731 Category: Payment Issue / E-Gift Card Purchase D
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 27, 2026, 3:28 PM
NewRe: [Sun Soft Inc] Re: Change Sponsor
Please change that highlighted transaction to Monica Rojas. It was entered under Angela in error. On Mon, Jul 27, 2026 at 11:10 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Yo
Chad Osborne <chad@callitclosed.com>
Jul 27, 2026, 3:21 PM
New[Sun Soft Inc] Re: order 37932
##- Please type your reply above this line -## Your request (202529789) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:11 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 3:11 PM
New[Sun Soft Inc] Re: Change Sponsor
##- Please type your reply above this line -## Your request (202529753) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:10 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 3:10 PM
New[Sun Soft Inc] Re: 37968 order
##- Please type your reply above this line -## Your request (202529788) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:07 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 3:07 PM
New[Sun Soft Inc] Re: Affiliate Back Office_Booster Career Card Redesign Request
##- Please type your reply above this line -## Your request (202529765) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:06 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 3:06 PM
New[Sun Soft Inc] Re: Campaign
##- Please type your reply above this line -## Your request (202529751) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:01 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 3:01 PM
New[Sun Soft Inc] Re: Token query mop up
##- Please type your reply above this line -## Your request (202529790) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 11:00 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 3:00 PM
NewRe: [Sun Soft Inc] Re: 37968 order
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 27., H, 15:40): ##- Please type your reply above this line -## Your request (202529788) has be
István Ringhoffer <ringi.teszt@gmail.com>
Jul 27, 2026, 2:41 PM
NewRe: [Sun Soft Inc] Re: Turn on AMEX Option
Thank you! We are experiencing another issue. When this agent is trying to submit her information and make payment, she is getting this notice and it will not submit. Please advise. Information About Brokers Services Consumer Protection Notice
Ashley Sotomayor <ashley@callitclosed.com>
Jul 27, 2026, 2:11 PM
NewRe: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Hello Matthew, We are pleased to inform you that the Fast Start Bonus module has been completed and deployed to the staging environment. Please find the attached report for your review. Kindly verify the implementation and share your approval. Upon
QAG <qag@sunsoftny.com>
Jul 27, 2026, 1:55 PM
NewRe: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Hello Matthew, We are pleased to inform you that we have completed the Fast Start bonus modules in staging. Please find the attached report. Based on your approval we can move this to live. Thank You. QAG Team Delivery Support Group, O:
QAG <qag@sunsoftny.com>
Jul 27, 2026, 1:55 PM
NewRe: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Hello Matthew, We are pleased to inform you that we have completed the Fast Start bonus modules in QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 O
QAG <qag@sunsoftny.com>
Jul 27, 2026, 1:54 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sending the attachment again. We have reviewed the assessment and addressed the applicable changes. Please find the attached updated report along with the latest APK at the link below. APK Link: https://sendgb.com/RZ9Ac5
QAG <qag@sunsoftny.com>
Jul 27, 2026, 1:44 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sending the attachment again. We have reviewed the assessment and addressed the applicable changes. Please find the attached updated report along with the latest APK at the link below. APK Link: Kindly review the up
QAG <qag@sunsoftny.com>
Jul 27, 2026, 1:42 PM
New[Sun Soft Inc] Re: 37968 order
##- Please type your reply above this line -## Your request (202529788) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 09:40 EDT HI, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 1:40 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sending the attachment again. We have reviewed the assessment and addressed the applicable changes. Please find the attached updated report along with the latest APK at the link below. APK Link: Kindly review the up
QAG <qag@sunsoftny.com>
Jul 27, 2026, 1:40 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sending the attachment again. We have reviewed and updated the changes. Please find the attached report and the new version of APK in below link. Kindly check and give your feedback. Thank You. QAG Team Delivery Sup
QAG <qag@sunsoftny.com>
Jul 27, 2026, 1:39 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for sending the attachment again. We have reviewed and updated the changes. Please find the attached report and the new version of APK in below link. Kindly check and give your feedback. T QAG Team Delivery Support Group,
QAG <qag@sunsoftny.com>
Jul 27, 2026, 1:39 PM
NewToken query mop up
Hi team; Can you please look into the following: I have purchased the NFT $400 on 19/Jul.This is a gift voucher made by May 9th. Please give me a total of 6315 tokens for P2. 4210 tokens are missing. 🆔mochico1974 KLEWY3XAG3 -- Yours since
Saima Chaudhury - COO <saima.c@gng.community>
Jul 27, 2026, 12:45 PM
NewRe: [Sun Soft Inc] Re: Campaign
Apologies, I had the wrong percentages please see the corrected version and which columns to use. Thanks Saima On 27.7.2026 08:35 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your req
Saima Chaudhury - COO <saima.c@gng.community>
Jul 27, 2026, 12:43 PM
New[Sun Soft Inc] Re: query from community member
##- Please type your reply above this line -## Your request (202529764) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 08:42 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 12:42 PM
NewRe: [Sun Soft Inc] Re: query from community member
Thank you On 27.7.2026 08:22 AM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529764) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft In
Saima Chaudhury - COO <saima.c@gng.community>
Jul 27, 2026, 12:33 PM
New[Sun Soft Inc] Re: Updates to the Career page in the affiliate backoffice.
##- Please type your reply above this line -## Your request (202529738) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 07:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 11:27 AM
New[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record
##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 06:34 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 10:35 AM
New[Sun Soft Inc] Re: Clarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books
##- Please type your reply above this line -## Your request (202529737) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 06:23 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 10:23 AM
New[Sun Soft Inc] Re: Detailed Functional Requirements – Momentum Mentor Academy Book Reading, Quiz & Certification Module (Spanish Launch)
##- Please type your reply above this line -## Your request (202529736) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 06:15 EDT Hi, Thank you for providing the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 10:15 AM
New[Sun Soft Inc] Re: Clarification Needed – Momentum Mentor Academy Content Management and Playback Functionality
##- Please type your reply above this line -## Your request (202529735) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 06:08 EDT Hi, Thank you for sharing the d
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 10:08 AM
New[Sun Soft Inc] Re: Token Referral Commission Page – Academy Video, Q&A & Terms & Conditions
##- Please type your reply above this line -## Your request (202529747) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 05:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 9:55 AM
New[Sun Soft Inc] Re: PRIORITY #1 – Urgent Yacht Contest Points Synchronization Issue
##- Please type your reply above this line -## Your request (202529786) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 04:37 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 8:37 AM
New[Sun Soft Inc] Re: Urgent Investigation Required – Incorrect AMB5 Membership Cancellations
##- Please type your reply above this line -## Your request (202529728) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 04:35 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 8:36 AM
Neworder 37932
I can't find this user either: https://naturalpetcaresystem.com/wp-admin/post.php?post=37932&action=edit Why aren't these users being added to the admin panel? Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Jul 27, 2026, 8:20 AM
New[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record
##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 04:08 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 8:08 AM
New37968 order
Hi @Support Team - Sun Soft Inc User not found: https://naturalpetcaresystem.com/wp-admin/post.php?post=37968&action=edit Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Jul 27, 2026, 8:07 AM
New[Sun Soft Inc] Re: Ticket # 117494335 – User: NealSalvino – ID: 001.000.000.712 – Issue: Missing Items in Brand Store Delivery
##- Please type your reply above this line -## Your request (202529767) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 04:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 8:07 AM
New[Sun Soft Inc] Re: Ticket # 917861624 – User: cipniky – ID: 044.000.000.042 – Issue: Active Booster Ignite Paid Account Redirecting to /account-suspended
##- Please type your reply above this line -## Your request (202529768) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 03:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 7:38 AM
New[Sun Soft Inc] Re: Campaign
##- Please type your reply above this line -## Your request (202529751) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 03:35 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 7:35 AM
New[Sun Soft Inc] Re: Ticket # 1408232466 – Username: IROCKON - USER ID: 001.000.000.923 – Request: Urgent Google Authenticator (2FA) Reset (Requested by 3rd Party Ass...
##- Please type your reply above this line -## Your request (202529771) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 03:29 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 7:29 AM
New[Sun Soft Inc] Re: query from community member
##- Please type your reply above this line -## Your request (202529764) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 03:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 7:22 AM
New[Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues
##- Please type your reply above this line -## Your request (202529754) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 02:34 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 6:34 AM
New[Sun Soft Inc] Re: Admin Pool Wallet
##- Please type your reply above this line -## Your request (202529773) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 02:33 EDT Hi, Thank you for your question
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 6:33 AM
New[Sun Soft Inc] Re: Turn on AMEX Option
##- Please type your reply above this line -## Your request (202529784) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 02:31 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 6:32 AM
New[Sun Soft Inc] Re: Assistance Identifying a $99.99 Chargeback
##- Please type your reply above this line -## Your request (202529785) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 01:24 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 5:24 AM
New[Sun Soft Inc] Re: Change of Sponsor
##- Please type your reply above this line -## Your request (202529772) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 27, 2026, 01:11 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 27, 2026, 5:11 AM
NewPRIORITY #1 – Urgent Yacht Contest Points Synchronization Issue
Dear Team, This issue requires immediate attention and must be treated as Priority #1. I have manually added points to several partners participating in the Yacht Contest through the report that was previously created for this purpose. This is the r
Momentum Network <support@momentumnetwork.net>
Jul 27, 2026, 2:51 AM
NewAssistance Identifying a $99.99 Chargeback
Dear Team, I need your assistance identifying the person associated with the chargeback shown in the attached screenshot. The available transaction details are as follows: * Chargeback date: July 23, 2026, at 2:20 a.m. EDT * Transaction
Momentum Network <support@momentumnetwork.net>
Jul 27, 2026, 2:26 AM
NewTurn on AMEX Option
Hi team! We need to allow an agent to use AMEX as a form of payment. I have activated it in authorize.net but we have not turned it on in the back office. Can you please do this for us. Please do not remove the notice that we have on the payment s
Ashley Sotomayor <ashley@callitclosed.com>
Jul 26, 2026, 10:11 PM
NewSummer deals at PNGVN 💰
Make the most of summer with PNGVN community summertime deals; shine brighter with silver and gold bundles. Let's go PNGVN's... View online version It's all in the numbers Summer deals at PNGVN 💰 日本語訳は下記をご覧ください Dear Steve, Make the most o
PNGVN Family <news@gng.community>
Jul 26, 2026, 8:57 PM
NewUI Enhancement Request – Shopper Sign In Screen Refresh
Hi Team, As we continue refining the new Shopper and Merchant UI/UX, I'd like to request an update to the Shopper Sign In Screen so it better aligns with the overall redesign and refreshed user experience. I've attached a mockup for reference that illus
Matt Swanson <matthew.swanson@booster.eco>
Jul 26, 2026, 12:45 PM
NewHigh Priority: Registration Flow UX Issue After "Watch Presentation"
Hi Team, I wanted to bring a significant UX issue to your attention regarding the current registration link flow, as I believe it could have a direct impact on our registration conversion rate and overall member acquisition. I've attached screenshots fo
Matt Swanson <matthew.swanson@booster.eco>
Jul 26, 2026, 9:51 AM
NewRe: URGENT Changes to Landingpage
Hi, Please move the page https://mira-scotty.com/home-landing-mockup/ as the Startpage so this new design is under https://mira-scotty.com/ And the reflinks must then be https://mira-scotty.com/ab123456 1. This must scroll also to the regform,
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Jul 25, 2026, 5:22 PM
NewRe: [Sun Soft Inc] Re: Admin Pool Wallet
Is this something I need to contact Skyslope about or does the API need to be reset/resynced perhaps? On Sat, Jul 25, 2026 at 3:20 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -##
Chad Osborne <chad@callitclosed.com>
Jul 25, 2026, 2:52 PM
NewRe: [Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues
I will just make the change manually for this one. Thank you for confirming the mapping is set up correctly moving forward. On Sat, Jul 25, 2026 at 3:19 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply
Chad Osborne <chad@callitclosed.com>
Jul 25, 2026, 2:52 PM
NewRe: [Sun Soft Inc] Re: Change of Sponsor
Yes, it's correct. On Sat, Jul 25, 2026 at 3:21 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202529772) has been updated. To add additional comments, reply to th
Chad Osborne <chad@callitclosed.com>
Jul 25, 2026, 2:49 PM
NewRe: Booster Eco UI Redesign Review and Feedback Request
Hello Matthew, Thank you for sharing the new changes. We will review the requirements and confirm whether they can be completed before the launch, as we are currently working on several other items. Meanwhile, we have completed the mobile app UI/
QAG <qag@sunsoftny.com>
Jul 25, 2026, 2:01 PM
NewRe: Booster Eco UI Redesign Review and Feedback Request
Hello Matthew, Thank You for sharing the new changes. We will review and let you know that if we can able to complete this before launch as already other items we are weorkong on it. Meanwhile we have completed the mobile app ux&ui revap on the ombile
QAG <qag@sunsoftny.com>
Jul 25, 2026, 2:00 PM
NewRe: Booster Eco UI Redesign Review and Feedback Request
Hello Matthew, Thank You for sharing the new changes. We will review and let you know that if we can able to complete this before launch as already other items we are weorkong on it. Meanwhile we have completed the mobile app ux&ui revap on the ombile
QAG <qag@sunsoftny.com>
Jul 25, 2026, 1:58 PM
NewRe: Pay & Go Geo-Tagging and Verification Flow
Hello Matthew, Thank you for your reply. Please find the video in the below link. as of now this is the the approch configuted on the mobile app and we have build the apk which is expected to be shared with you by eod today. Video link: https://sen
QAG <qag@sunsoftny.com>
Jul 25, 2026, 1:50 PM
NewRe: Pay & Go Geo-Tagging and Verification Flow
Hello Matthew, Thank you for your reply. Video link: Cheerfully Yours, QAG Team 100 Church street, 8th Floor, Manhattan, New York NY 10007 ------ Original Message ------ From "Matt Swanson" <matthew.swanson@booster.eco> To "QAG" <q
QAG <qag@sunsoftny.com>
Jul 25, 2026, 1:48 PM
New[Sun Soft Inc] Re: Change of Sponsor
##- Please type your reply above this line -## Your request (202529772) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 25, 2026, 06:21 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 25, 2026, 10:21 AM
New[Sun Soft Inc] Re: Admin Pool Wallet
##- Please type your reply above this line -## Your request (202529773) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 25, 2026, 06:20 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 25, 2026, 10:20 AM
New[Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues
##- Please type your reply above this line -## Your request (202529754) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 25, 2026, 06:19 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 25, 2026, 10:19 AM
NewRe: [Sun Soft Inc] Re: Campaign
Please find distribution numbers for PNGVN 2 at 20 cents. Thank you Saima On 24.7.2026 04:33 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529751) has been updated. To add
Saima Chaudhury - COO <saima.c@gng.community>
Jul 25, 2026, 9:42 AM
NewRe: query from community member
Hi team; Please see the additional comment regarding the query below: It appears that the figures in the Back Office have been corrected, but the numbers are still incorrect. The correct accumulated commission figures are as follows: 🆔 hokuho
Saima Chaudhury - COO <saima.c@gng.community>
Jul 25, 2026, 9:22 AM
NewRequired Redesign and Functionality – Discounted Credit Monitoring Service
Hi Development Team, We need to redesign and restructure the Discounted Credit Monitoring service within the MAC platform. Please use the attached mockups as the primary visual and functional reference. They show how the service should look before a
Momentum Network <support@momentumnetwork.net>
Jul 25, 2026, 4:13 AM
NewDebt Relief Guidance Program – Required Functionality and Redesign
Hello Team, Please redesign and update the Debt Relief Guidance Program in the MAC platform according to the attached reference images and the functional requirements below. This service is not intended to display every negative credit factor or eve
Momentum Network <support@momentumnetwork.net>
Jul 25, 2026, 3:46 AM
NewCredit Builder Blueprint Redesign and Sequential Course Functionality
Hello Team, Please redesign and update the Credit Builder Blueprint service in the MAC platform according to the attached reference images. This service will function as a complete educational course composed of AI-generated videos. The course shoul
Momentum Network <support@momentumnetwork.net>
Jul 25, 2026, 3:01 AM
NewRequired Updates to the MAC Credit Optimization Service
Hello Team, Please update the Credit Optimization section of the MAC platform according to the attached reference images. The new design should follow the layout, organization, colors, and modern visual style shown in those images while preserving all
Momentum Network <support@momentumnetwork.net>
Jul 25, 2026, 2:43 AM
NewCredit Analysis Service Redesign Request
Hello Team, We need to redesign and reorganize the Credit Analysis service on the MAC platform. I have attached three images to this email that should be used as the primary visual and structural references for the implementation. Because this servi
Momentum Network <support@momentumnetwork.net>
Jul 25, 2026, 2:17 AM
NewPayment Tab Redesign Request
Hello Team, We need to update the design and organization of the Payment tab on the MAC platform. I have attached an image to this email that should be used as the primary visual reference for the implementation. Please replicate the attached design
Momentum Network <support@momentumnetwork.net>
Jul 25, 2026, 1:59 AM
NewMy Profile Tab Redesign Request
Hello Team, We need to update the design and organization of the My Profile tab on the MAC platform. I have attached an image to this email that should be used as the primary visual reference for this change. Please replicate the attached design as
Momentum Network <support@momentumnetwork.net>
Jul 25, 2026, 1:54 AM
NewMAC Dashboard Redesign Request
Hello Team, We need to update the design of the main Dashboard on the MAC platform. I have attached an image to this email with the proposed design, which should be used as the primary visual reference for this update. Please replicate the attached
Momentum Network <support@momentumnetwork.net>
Jul 25, 2026, 1:46 AM
NewAdmin Pool Wallet
Back on April 28, 2026, you completed the addition of the NC - North and NC - South designations for the $35 Broker Review Fee. That data has been coming over from Skyslope since that date, but the admin pool wallet for both is still $0 and all the broker
Chad Osborne <chad@callitclosed.com>
Jul 24, 2026, 11:39 PM
NewRe: [Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues
See attached. This report was just pulled and it still shows James Kelly, NO RANK, as due $35 in revenue share. First, he should not be on the report at all, Second, he is not due any rev share OR broker review fee, which this appears to be. All Broker Re
Chad Osborne <chad@callitclosed.com>
Jul 24, 2026, 11:09 PM
NewRe: [Sun Soft Inc] Re: Ticket: 414853532 – User: joellambert – ID: 001.000.000.020 – Technical verification of shipment status and purchase history based on user attachments
Hi Team, Please check the following updates: The user states that he has not received any shipping confirmation email or tracking updates (checked inbox and spam folders). Furthermore, when attempting to track the package via the provided link, it displ
Jose Genovese <jose.genovese@booster.eco>
Jul 24, 2026, 10:48 PM
NewRe: [Sun Soft Inc] Re: Change Sponsor
Yes, this looks correct. On Fri, Jul 24, 2026 at 12:59 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202529753) has been updated. To add additional comments, repl
Chad Osborne <chad@callitclosed.com>
Jul 24, 2026, 9:56 PM
NewRe: [Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues
Ok, that is correct. Thank you, On Fri, Jul 24, 2026 at 12:03 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202529754) has been updated. To add additional comm
Chad Osborne <chad@callitclosed.com>
Jul 24, 2026, 9:54 PM
NewRe: [Sun Soft Inc] Re: Change of Sponsor
Yes, this is correct, however I missed one. Sean Hartley also needs to be moved directly under Nick Davis On Fri, Jul 24, 2026 at 12:38 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -
Chad Osborne <chad@callitclosed.com>
Jul 24, 2026, 9:49 PM
NewRe: [Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record
Hi, Yes, everything looks good. Please proceed with the implementation. Thank you. El jue, 23 jul 2026 a la(s) 1:15 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Yo
Momentum Network <support@momentumnetwork.net>
Jul 24, 2026, 9:48 PM
NewRe: Updates to the Career page in the affiliate backoffice.
Hi! I just wanted to make sure something wasn't overlooked. I noticed that you've updated the videos and all the other documents on the Career page, but it looks like the design for the "How Many Coins Are Missing" section has not been updated yet.
Matt Ferk <Matt.Ferk@booster.eco>
Jul 24, 2026, 7:56 PM
NewRe: [Sun Soft Inc] Re: Token Referral Commission Page – Academy Video, Q&A & Terms & Conditions
Hi! After checking the latest updates on the TRC page, we noticed that, for some unknown reason, there are two separator lines in the Q&A section instead of just one, as shown on all the other Q&A pages. Please remove the extra line, as it looks inc
Matt Ferk <Matt.Ferk@booster.eco>
Jul 24, 2026, 7:49 PM
New[Sun Soft Inc] Re: Change of Sponsor
##- Please type your reply above this line -## Your request (202529772) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 15:38 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 7:38 PM
New[Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues
##- Please type your reply above this line -## Your request (202529754) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 15:03 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 7:04 PM
NewChange of Sponsor
Please see attached and make the requested changes. -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.callitclosed.com W: www.joincallitclosed.com
Chad Osborne <chad@callitclosed.com>
Jul 24, 2026, 6:38 PM
NewRe: [Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues
When I pull the Revenue Share and Pool Commission report, there are still some discrepancies. For example, my name, Chad Osborne, shows rank FLA2 and the amount shown is $7,132, but my rank should be CB and the Admin Pool Wallet shows the amount as $6,012
Chad Osborne <chad@callitclosed.com>
Jul 24, 2026, 6:22 PM
NewTicket # 1408232466 – Username: IROCKON - USER ID: 001.000.000.923 – Request: Urgent Google Authenticator (2FA) Reset (Requested by 3rd Party Assisting User)
Hi Team, Please assist with a 2FA reset request for the following user: Username: IROCKON Name: Donna Linardo Email: gweeee1@aol.com Ticket Number: 1408232466 User ID: 001.000.000.923 Category: Account Security / 2FA Reset Date Reported:
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 24, 2026, 5:49 PM
NewTicket: 1243926676 – User: nbbasolutionz – ID: 011.000.000.633 – Cashback calculation discrepancy for Merchant Satin Creation
Hi Team, Please check the following case: * Username: nbbasolutionz * ID: 011.000.000.633 * Ticket Number: 1243926676 * Issue Summary: The user reported a cashback calculation discrepancy for Merchant "Satin Creation" involvin
Jose Genovese <jose.genovese@booster.eco>
Jul 24, 2026, 5:19 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage
##- Please type your reply above this line -## Your request (202529758) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 12:38 EDT Hi, Kindly review the latest up
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 4:38 PM
New[Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues
##- Please type your reply above this line -## Your request (202529754) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 12:30 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 4:30 PM
NewRe: [Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required
Hi Team, Please find attached a viable copy of the assessment tied to yesterday's email. Thank you! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, July 23, 2026 4:22 AM To: Bric
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 24, 2026, 4:14 PM
New[Sun Soft Inc] Re: Hero Banner Alignment with Updated Affiliate Dashboard Design
##- Please type your reply above this line -## Your request (202529766) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 12:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 4:13 PM
New[Sun Soft Inc] Re: July Super Month Extension
##- Please type your reply above this line -## Your request (202529763) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 12:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 4:13 PM
NewRe: [Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues
The attached report is totally incorrect. It appears to be showing commissions received, NOT revenue share. On Thu, Jul 23, 2026 at 8:50 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line
Chad Osborne <chad@callitclosed.com>
Jul 24, 2026, 4:10 PM
NewTicket # 405455188 – User: philipbayaca – ID: 001.000.006.694 – Inquiry: Partner Restaurant Sales Eligibility & SVC Formula Breakdown (Levels 1-10)
Hi Team, Please assist with a financial/business logic inquiry regarding Sales Volume Commission (SVC) for the following user: Username: philipbayaca User ID: 001.000.006.694 Ticket Number: 405455188 Category: General / SVC Sales Volume Commission
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 24, 2026, 4:00 PM
NewRe: Booster Companion Mobile App
Hello Bric, Thank you for resending the attachment. We have received it successfully and will review the updated assessment in detail. We will evaluate the observations and share our responses and progress updates accordingly. Thank you. \ QA
QAG <qag@sunsoftny.com>
Jul 24, 2026, 3:58 PM
NewRe: Booster Companion Mobile App
Hi Team, I apologize for the inconvenience and thank you for all your recent work. While I figure out what happened with the attachment, please find it attached again in this message. Thank you, I'll remain attentive. ___________________________
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 24, 2026, 3:52 PM
NewTicket # 917861624 – User: cipniky – ID: 044.000.000.042 – Issue: Active Booster Ignite Paid Account Redirecting to /account-suspended
Hi Team, Please assist with an urgent account status/activation issue for the following user: Username: cipniky User ID: 044.000.000.042 Ticket Number: 917861624 Category: Ignite / Account Suspended Date Reported: 07/24/2026 Issue Details: T
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 24, 2026, 3:51 PM
NewTicket # 117494335 – User: NealSalvino – ID: 001.000.000.712 – Issue: Missing Items in Brand Store Delivery
Hi Team, Please assist with a fulfillment issue regarding a missing merchandise order for the following user: Username: NealSalvino User ID: 001.000.000.712 Ticket Number: 117494335 Category: Brand Store / Missing Merch from Order Date Reported: 0
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 24, 2026, 3:47 PM
NewRe: Booster Companion Mobile App
Hello Matthew and Bric, We hope you're doing well. This is a follow-up regarding the Booster Companion App review. We have responded to all of the questions raised by Bric in the previous discussion. We wanted to check if there are any additional
QAG <qag@sunsoftny.com>
Jul 24, 2026, 3:41 PM
NewRe: Booster Companion Mobile App
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 16:23, QAG <qag@sunsoftny.com> wrote: Hello Bric, We hope this email finds y
QAG <qag@sunsoftny.com>
Jul 24, 2026, 3:40 PM
NewRe: Booster Companion Mobile App
Hello Matthew and Bric, This is a follow up email on the Booster companion app. We have replied to the last questions raised by Bric. Is there any other assessments or observations pending? Please let us know. In the last ticket Bric mentioned here is
QAG <qag@sunsoftny.com>
Jul 24, 2026, 3:39 PM
NewRe: Booster Companion Mobile App
Hello Matthew and Bric, This is a follow up email on the Booster companion app. We have replied to the last questions raised by Bric. Is there any other assessments or observations pending? Please let us know. In the last ticket Bric mentioned
QAG <qag@sunsoftny.com>
Jul 24, 2026, 3:38 PM
NewRe: Booster Companion Mobile App
Hello Matthew and Bric, This is a follow up email on the Booster companion app. We have replied to the last questions raised by Bric. Is there any other assessments or observations pending? Please let us know. In the last ticket QAG Team Deli
QAG <qag@sunsoftny.com>
Jul 24, 2026, 3:36 PM
NewRe: Booster Companion Mobile App
Hello Matthew and Bric, This is a follow up email on the Booster companion app. We have replied to the last questions raised by Bric. Is there any other assessments or observations pending? Please let us know. IN the last ticket QAG Team Deli
QAG <qag@sunsoftny.com>
Jul 24, 2026, 3:35 PM
New[Sun Soft Inc] Re: Campaign
##- Please type your reply above this line -## Your request (202529751) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 11:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 3:33 PM
NewRe: Booster Companion Mobile App
Hello Matthew and Bric, This is a follow up email on the Booster companion app. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, a
QAG <qag@sunsoftny.com>
Jul 24, 2026, 3:33 PM
NewRe: Booster Companion Mobile App
Hello Matthew and Bric, This is a QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 16:23, QAG <qag@sunsoftny.com> wrote: H
QAG <qag@sunsoftny.com>
Jul 24, 2026, 3:32 PM
NewRe: Booster Companion Mobile App
Hello Matthew and Bric, QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 16:23, QAG <qag@sunsoftny.com> wrote: Hello Bric,
QAG <qag@sunsoftny.com>
Jul 24, 2026, 3:30 PM
NewRe: Booster Companion Mobile App
Hello Matthew and Bric, Thank you QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 16:23, QAG <qag@sunsoftny.com> wrote: Hello
QAG <qag@sunsoftny.com>
Jul 24, 2026, 3:25 PM
NewRe: Pay & Go Geo-Tagging and Verification Flow
Hi everyone, Thank you for the clarification. Since these users have not yet activated Pay & Go, I completely understand that an arrival notification would not be possible. Thank you for pointing out what I missed within that scenario it's clear now. R
Matt Swanson <matthew.swanson@booster.eco>
Jul 24, 2026, 11:49 AM
NewRe: Pay & Go Geo-Tagging and Verification Flow
Hello Matthew, Thank you for sharing the updated Pay & Go concepts and for clearly outlining the experience you would like to achieve. We appreciate the direction and agree with the overall objective of keeping the journey simple, merchant-focused, and
QAG <qag@sunsoftny.com>
Jul 24, 2026, 11:22 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID 061.000.000.001
##- Please type your reply above this line -## Your request (202529760) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 07:21 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 11:21 AM
NewFwd: Booster Eco UI Redesign Review and Feedback Request
Dear Anna, FYI Please find the feedback from the client regarding the design. Thank you. Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Re: Booster Eco UI Redesign Review and Feedback Request Date: July
QAG <qag@sunsoftny.com>
Jul 24, 2026, 11:18 AM
NewFwd: Booster Eco UI Redesign Review and Feedback Request
Dear Anna, FYI Please find the feedback from the client regarding the design. Thank you. Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Re: Booster Eco UI Redesign Review and Feedback Request Date: July
QAG <qag@sunsoftny.com>
Jul 24, 2026, 11:18 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)
##- Please type your reply above this line -## Your request (202529759) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 07:13 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 11:13 AM
NewRe: Booster Eco UI Redesign Review and Feedback Request
Hi Team, I hope you're doing well. As part of our ongoing review of the Merchant Dashboard UI, I'd like to propose two enhancements that I believe would significantly improve the merchant experience while keeping the onboarding process simple and intuit
Matt Swanson <matthew.swanson@booster.eco>
Jul 24, 2026, 10:53 AM
New[Sun Soft Inc] Re: Ticket #1810891974 – Ignite Subscription Showing Free Version | MarleyEPI8 | ID 031.000.000.003
##- Please type your reply above this line -## Your request (202529761) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 06:37 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 10:37 AM
New[Sun Soft Inc] Re: Assistance Locating Ethoca Fraud Alert Transaction
##- Please type your reply above this line -## Your request (202529756) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 06:08 EDT Hi, We reviewed the transaction
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 10:08 AM
NewHero Banner Alignment with Updated Affiliate Dashboard Design
Hi Team, I wanted to reach out regarding the recent update to the Affiliate Dashboard hero banner on the desktop browser. First, I think the new rounded corners and overall presentation are a nice improvement and give the dashboard a more modern, premiu
Matt Swanson <matthew.swanson@booster.eco>
Jul 24, 2026, 10:07 AM
NewAffiliate Back Office_Booster Career Card Redesign Request
Hi Team, I'd like to request a redesign of the Booster Career card on the Affiliate Dashboard. I've attached a reference image that better represents the direction I'd like us to explore. The attached design is intended as inspiration only and is not me
Matt Swanson <matthew.swanson@booster.eco>
Jul 24, 2026, 9:59 AM
Newquery from community member
Hi team; Can you look into the following: Hello, Could you please check the following Back Office display issue? The accumulated Binary Commission figures are incorrect. (The cumulative sales volumes on the left and right sides are displayed
Saima Chaudhury - COO <saima.c@gng.community>
Jul 24, 2026, 9:12 AM
NewJuly Super Month Extension
Hi Team, Please leave the existing July Super Month logic in place, as we have decided to extend this promotion through August. There is no need to remove or modify the current promotional logic at this time. We'll simply update the promotional dates an
Matt Swanson <matthew.swanson@booster.eco>
Jul 24, 2026, 8:54 AM
New[Sun Soft Inc] Re: Change Sponsor
##- Please type your reply above this line -## Your request (202529753) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 03:59 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 7:59 AM
New[Sun Soft Inc] Re: URGENT AND IMPORTANT: Sponsorship Placement Correction – eric01 | ID 001.000.006.068
##- Please type your reply above this line -## Your request (202529762) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 03:53 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 7:53 AM
NewRe: Pay & Go Geo-Tagging and Verification Flow
Hi Team, First, I wanted to thank everyone for putting together the initial Pay & Go mobile experience concepts. They gave us a great foundation to build from and helped us visualize how the feature could be introduced within the app. After reviewing th
Matt Swanson <matthew.swanson@booster.eco>
Jul 24, 2026, 7:37 AM
New[Sun Soft Inc] Re: Token Referral Commission Page – Academy Video, Q&A & Terms & Conditions
##- Please type your reply above this line -## Your request (202529747) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 24, 2026, 02:57 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 24, 2026, 6:57 AM
NewThe AI stack we run Cloudflare on is now yours
Every model, every agent, every dollar — all in one place ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ Every model, every agent, every dollar — all in one place ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Dane Knecht, CTO at Cloudflare <em@em1.cloudflare.com>
Jul 24, 2026, 5:10 AM
NewURGENT AND IMPORTANT: Sponsorship Placement Correction – eric01 | ID 001.000.006.068
Hello Team, Please urgently review and correct the sponsorship placement for the following user: Username: eric01 ID: 001.000.006.068 https://prnt.sc/1HuLFX4xYauO The user should be placed directly under the following sponsor: Sponsor Username: Styl
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 24, 2026, 1:45 AM
NewTicket #1810891974 – Ignite Subscription Showing Free Version | MarleyEPI8 | ID 031.000.000.003
Hello Team, Please investigate the following Ignite subscription issue. Username: MarleyEPI8 ID: 031.000.000.003 Ticket Number: 1810891974 The user purchased the $19 Ignite subscription. However, when accessing Ignite through the Subscriptions sectio
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 24, 2026, 1:22 AM
NewRe: [Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID 061.000.000.001
Hello Team, Alexandra has reviewed the Career Point calculation provided and believes the applied multipliers may be incorrect. She currently has six active product subscriptions and understands that maintaining six to eight active products should quali
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 24, 2026, 1:22 AM
NewRe: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)
Hello Team, Alexandra has confirmed that she was successfully able to stake the 36,000 BTEC tokens. It also appears that the Smart Wallet upgrade was completed, although she was unable to capture a confirmation screenshot. She would now like clarificati
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 24, 2026, 1:03 AM
NewRe: [Sun Soft Inc] Re: Ticket # 530534122 – User: jerrodward – ID 001.000.000.043 – Booster AI Sales Agent Price Discrepancy & Product Specs Request
Hello Team, Thank you for clarifying the difference between Booster Link at $29 per month and Booster Vibe at $49 per month. However, the user’s primary question remains unanswered. Jerrod is not currently disputing the pricing difference. He is asking
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 23, 2026, 11:39 PM
NewRE: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage
Hi, Thank you. Please make following corrections/changes: 1. Remove header, that wasn’t part of the Figma design 2. CTA texts all caps and so on 3. * MACH MIT, not MACHT MIT * Should also have CTA link 4.
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Jul 23, 2026, 9:45 PM
NewPay & Go Geo-Tagging and Verification Flow
Hello Matthew, Please find our proposed Pay & Go geo-tagging and transaction verification approach, covering both approved scenarios. For purchases made using a Plaid-linked card, the process will be fully automated. When a shopper enters the config
QAG <qag@sunsoftny.com>
Jul 23, 2026, 8:16 PM
NewPay & Go Geo-Tagging and Verification Flow
Hello Matthew, Please find our proposed Pay & Go geo-tagging and transaction verification approach, covering both approved scenarios. For purchases made using a Plaid-linked card, the process will be fully automated. When a shopper enters the config
QAG <qag@sunsoftny.com>
Jul 23, 2026, 8:16 PM
NewGo Affiliate Pro – First Cut Delivery (FCD)
Hello Matthew, We are pleased to release the First Cut Delivery (FCD) of the Go Affiliate Pro. Please find the attached functional flow report for your review. Kindly go through the document and share your feedback, comments, or any suggestions for
QAG <qag@sunsoftny.com>
Jul 23, 2026, 7:35 PM
NewMy Organization Page – Academy Video, Q&A & Terms & Conditions
Hi Team, The next page we've reviewed in the Affiliate Back Office is the My Organization page. We've completed all of the supporting content for this page, including: * Booster Academy Video * Questions & Answers (Q&A) * Terms &
Matt Ferk <Matt.Ferk@booster.eco>
Jul 23, 2026, 7:32 PM
NewGo Affiliate Pro – First Cut Delivery (FCD)
Hello Matthew, We are pleased to release the First Cut Delivery (FCD) of the Go Affiliate Pro. Please find the attached functional flow report for your review. Kindly go through the document and share your feedback, comments, or any suggestions for
QAG <qag@sunsoftny.com>
Jul 23, 2026, 7:31 PM
NewGo Affiliate Pro – First Cut Delivery (FCD)
Hello Matthew, We are pleased to share the First Cut Delivery (FCD) of the Go Affiliate Pro. Please find the attached functional flow report for your review. Kindly go through the document and share your feedback, comments, or any suggestions for im
QAG <qag@sunsoftny.com>
Jul 23, 2026, 7:29 PM
NewAssistance Locating Ethoca Fraud Alert Transaction
Hi Team, We received an Ethoca fraud alert and need your assistance locating the corresponding transaction in Netsoft and confirming which customer or partner account it belongs to. Transaction details: * Amount: $99.99 USD * Transaction
Momentum Network <support@momentumnetwork.net>
Jul 23, 2026, 7:10 PM
NewChangelog: Text attribution and agent-assisted editing
Text attribution and agent-assisted editing July 23, 2026 Documents and project descriptions are critical context for your teams and agents. You can now edit text with Linear Agent, and use Loops to keep docs and project descriptions up-to-date. Auth
Linear <changelog@updates.linear.app>
Jul 23, 2026, 6:47 PM
NewMy Earnings Page – Academy Video, Q&A & Terms & Conditions
Hi Team, The next page we've reviewed in the Affiliate Back Office is the My Earnings page. We've completed all of the supporting content for this page, including: * Booster Academy Video * Questions & Answers (Q&A) * Terms & Condit
Matt Ferk <Matt.Ferk@booster.eco>
Jul 23, 2026, 6:15 PM
NewWhat's new at Plaid in July
See the latest updates ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
The Plaid Team <info@email.plaid.com>
Jul 23, 2026, 4:47 PM
New[Sun Soft Inc] Re: SVC page updates in Affiliate Backoffice
##- Please type your reply above this line -## Your request (202529746) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 12:37 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 4:37 PM
New[Sun Soft Inc] Re: Rev Share Missing
##- Please type your reply above this line -## Your request (202529752) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 12:32 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 4:33 PM
New[Sun Soft Inc] Re: URGENT - Rev Share Calculation and Report Issues
##- Please type your reply above this line -## Your request (202529754) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 11:50 EDT Hi, Thank you for reporting the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 3:50 PM
NewURGENT - Rev Share Calculation and Report Issues
Please see attached: 1) The Rev Share by Level report for June which has a long string under the "Amount" column which doesn't allow me to have the sheet calculate the amounts due. 2) The Rev Share and Pool report for June which appears to be incorr
Chad Osborne <chad@callitclosed.com>
Jul 23, 2026, 3:15 PM
NewChange Sponsor
Please change David Page's sponsor to Hoss Pratt. Also, please make sure I have the ability to make any sponsor changes at any level. Make this position and Hoss Pratt's current position retroactive to July 1 for revenue share calculations. -- Chad J.
Chad Osborne <chad@callitclosed.com>
Jul 23, 2026, 2:49 PM
NewRev Share Missing
There is missing revenue share for Michelle Coon, user mcoon101. Since Jan 1, 2026, her report only shows $100 in February but she had 3 Tier 2 closings as well which aren't showing up, although her qualification level is FLA2 which is correct. Please adv
Chad Osborne <chad@callitclosed.com>
Jul 23, 2026, 2:42 PM
New[Sun Soft Inc] Re: Urgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning
##- Please type your reply above this line -## Your request (202529684) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 10:24 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 2:24 PM
NewCampaign
Hi Team; We want to run a simple campaign from Monday 27th July will let you know when to close it. Double tokens on The Silver and Gold bundle Silver will be 20,000 PNGVN2 Gold will be 41,052 PNGVN2 and the usual 7,800 PNGVN1 tokens All othe
Saima Chaudhury - COO <saima.c@gng.community>
Jul 23, 2026, 1:52 PM
New[Sun Soft Inc] Re: User Dashboard
##- Please type your reply above this line -## Your request (202529719) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 09:09 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 1:09 PM
NewRE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, I hope you're doing well. I just wanted to follow up on the status of the Meta attribution validation. Could you please let us know if there has been any progress since your last update? We would also like to follow up on the registration map
Ana Bezerra <ana.bezerra@booster.eco>
Jul 23, 2026, 1:03 PM
NewBooster Eco UI Redesign Review and Feedback Request
Hello Matthew and Team, We have successfully implemented the new UI design for the Merchant, Shopper, and Community Partner platforms. We are currently working on the Wired integration requirements received recently. In the meantime, kindly review t
QAG <qag@sunsoftny.com>
Jul 23, 2026, 12:53 PM
NewBooster Eco UI Redesign Review and Feedback Request
Hello Matthew and Team, We have successfully implemented the new UI design for the Merchant, Shopper, and Community Partner platforms. We are currently working on the Wired integration requirements received recently. In the meantime, kindly review t
QAG <qag@sunsoftny.com>
Jul 23, 2026, 12:52 PM
New[Sun Soft Inc] Re: Ticket: 414853532 – User: joellambert – ID: 001.000.000.020 – Technical verification of shipment status and purchase history based on user attachments
##- Please type your reply above this line -## Your request (202529745) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 08:44 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 12:44 PM
New[Sun Soft Inc] Re: Ticket # 1768123135 – User: aubsal – ID: 044.000.000.059 – Inquiry: Remaining Balance for Affiliate Share Offering ($7.5M Allocation)
##- Please type your reply above this line -## Your request (202529744) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 07:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 11:34 AM
New[Sun Soft Inc] Re: Issue - New Customer inviting borading
##- Please type your reply above this line -## Your request (202529749) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 07:28 EDT Hi, To continue investigating t
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 11:29 AM
New[Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required
##- Please type your reply above this line -## Your request (202529672) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 06:22 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 10:22 AM
New[Sun Soft Inc] Re: URGENT: Missing Customer Profile in NetSoft and CRC – Jose Miguel Alfaro Ayala
##- Please type your reply above this line -## Your request (202529748) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 05:58 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 9:58 AM
New[Sun Soft Inc] Re: URGENT: Missing Customer Profile in NetSoft and CRC – Jose Miguel Alfaro Ayala
##- Please type your reply above this line -## Your request (202529748) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 05:57 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 9:57 AM
NewRE: [Sun Soft Inc] Re: User Dashboard
Hi, Thank you. 1. Please use these texts in the buttons 2. URL should be https://bo.mira-scotty.com/user/dashboard instead of https://bo.mira-scotty.com/user/team/baum Thanks, Laszlo Herzliche Grüße, László Erdős KI BUSINESS ACCELE
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Jul 23, 2026, 9:52 AM
NewMake big progress in small moments with Microsoft 365 Copilot
Get quick answers, summarize files, and rewrite with confidence — wherever work takes you. Make big progress in small moments with Microsoft 365 Copilot Microsoft 365 Copilot helps you get quick answers, summarize files, turn images into notes,
Microsoft 365 Copilot <m365copilotupdates@microsoft.com>
Jul 23, 2026, 9:18 AM
New[Sun Soft Inc] Re: Required Updates to MAC Budgeting Tools, Credit Optimization, and SmartCredit Integration
##- Please type your reply above this line -## Your request (202529685) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 04:41 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 8:41 AM
NewIssue - New Customer inviting borading
Dear all, I got the feedback, that new partners cannot be invited nor boarded anymore. ReginaLeibetseder wrote me, that she was trying to invite a new partner, but unfortunately the invitation link nor using the formular did work. No idea what ist he r
info@wenuraswitzerland.com <info@wenuraswitzerland.com>
Jul 23, 2026, 8:17 AM
New[Sun Soft Inc] Re: Ticket: 2078961192 – User: TheRainMaker– ID: 001.000.000.040 – Recurring error message when purchasing eGift Cards after clicking Buy Now
##- Please type your reply above this line -## Your request (202529734) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 04:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 8:03 AM
NewRe: [Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required
Hello! Thank you very much for this. Here's the updated assessment. Please check and update accordingly as fast as possible. We also need confirmation on the following: 1. Can existing Booster affiliates and shoppers log in to the Companion u
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 23, 2026, 6:23 AM
New[Sun Soft Inc] Re: Urgent: Crypto Payout Issue – Please Investigate ASAP
##- Please type your reply above this line -## Your request (202529724) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 02:12 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 6:12 AM
New[Sun Soft Inc] Re: Wenura - Invoice Branding
##- Please type your reply above this line -## Your request (202529723) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 01:38 EDT Hi, Thank you for the clarifica
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 5:38 AM
New[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record
##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 23, 2026, 01:15 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 23, 2026, 5:15 AM
NewURGENT: Missing Customer Profile in NetSoft and CRC – Jose Miguel Alfaro Ayala
Hello Team, Jose Miguel Alfaro Ayala enrolled as a new customer on July 11, 2026, and his $99.99 payment was successfully approved. However, his profile does not appear in either NetSoft or CRC. Please create and activate his customer profile in bot
Momentum Network <support@momentumnetwork.net>
Jul 23, 2026, 12:15 AM
NewToken Referral Commission Page – Academy Video, Q&A & Terms & Conditions
Hi Team! The next page we've completed is the Token Referral Commission subpage under the Compensation Plan. We've finished reviewing the page and have created all of the supporting materials, including: * Booster Academy Video * Questio
Matt Ferk <Matt.Ferk@booster.eco>
Jul 22, 2026, 9:37 PM
NewSocketLabs - Important Billing Updates
As part of SocketLabs joining Infobip, we would like to inform you about important administrative updates to billing and payments. None of these affect your service, your account, or your current SocketLabs setup. This is only about how invoices and payme
SocketLabs <team@socketlabs.com>
Jul 22, 2026, 8:38 PM
NewSVC page updates in Affiliate Backoffice
i Team! The next page we've completed is the Shopping Volume Commission (SVC) page under the Compensation Plan. Using the link below, you can download all three files: * Booster Academy Video Script * Questions & Answers (Q&A) * Term
Matt Ferk <Matt.Ferk@booster.eco>
Jul 22, 2026, 8:29 PM
NewRe: [Sun Soft Inc] Re: Urgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning
Urgent: SmartCredit and MAC Data Inconsistencies Still Persist Hi, There are still data inconsistencies between the MAC platform and SmartCredit. Using Kevin Velazquez’s account (Customer ID: 723515) as an example, MAC currently displays a total
Momentum Network <support@momentumnetwork.net>
Jul 22, 2026, 7:59 PM
NewRe: [Sun Soft Inc] Re: Urgent Investigation Required – Incorrect AMB5 Membership Cancellations
Hi, I need your team to urgently conduct a complete, partner-by-partner audit of every partner who enrolled using the AMB5 discount code. For each partner, please verify the following: * Whether their recurring subscription was created and re
Momentum Network <support@momentumnetwork.net>
Jul 22, 2026, 7:30 PM
NewRe: [Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record
Hi, Thank you for the update. Could you please confirm whether the updated Terms & Conditions acceptance will be displayed again to all existing partners so they can review and accept the documents, or if this functionality will apply only to new pa
Momentum Network <support@momentumnetwork.net>
Jul 22, 2026, 7:02 PM
NewRe: [Sun Soft Inc] Re: Urgent: Crypto Payout Issue – Please Investigate ASAP
Ana has verified the info@booster.eco email address, and I tried logging in again. Unfortunately, I'm still not receiving the OTP verification code. From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Wednesday, July 22, 2026 at
Matt Ferk <Matt.Ferk@booster.eco>
Jul 22, 2026, 5:40 PM
NewTicket: 414853532 – User: joellambert – ID: 001.000.000.020 – Technical verification of shipment status and purchase history based on user attachments
Hi Team, Please check the following case: * Username: joellambert * ID: 001.000.000.020 * Ticket Number: 414853532 * Issue Summary: The user has provided the requested confirmation screenshots regarding an email and purchase history
Jose Genovese <jose.genovese@booster.eco>
Jul 22, 2026, 4:28 PM
NewFwd: [Transistor Software] Order Confirmation: Order #16896
Dear Anna, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Transistor Software <info@transistorsof
QAG <qag@sunsoftny.com>
Jul 22, 2026, 4:16 PM
NewTicket # 1768123135 – User: aubsal – ID: 044.000.000.059 – Inquiry: Remaining Balance for Affiliate Share Offering ($7.5M Allocation)
Hi Team, Please assist with a technical/business inquiry regarding the Affiliate Share Offering for the following user: Username: aubsal User ID: 044.000.000.059 Ticket Number: 1768123135 Category: Affiliate Platform / Share Offering Date Repor
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 22, 2026, 4:01 PM
New[Sun Soft Inc] Re: User Dashboard
##- Please type your reply above this line -## Your request (202529719) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 11:55 EDT Hi, We have completed the reque
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 3:55 PM
New[Sun Soft Inc] Re: Urgent Investigation Required – Incorrect AMB5 Membership Cancellations
##- Please type your reply above this line -## Your request (202529728) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 11:41 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 3:41 PM
NewVersion 17 review ProMLM
V 17 ProMLM Admin.docx Here are some of my observations
Connie Moritz - Sunsoft Inc <ConnieM@sunsoftny.com>
Jul 22, 2026, 3:26 PM
New[Sun Soft Inc] Re: Update Email
##- Please type your reply above this line -## Your request (202529730) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 10:57 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 2:57 PM
New[Sun Soft Inc] Re: Invoice Issue
##- Please type your reply above this line -## Your request (202529740) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 10:57 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 2:57 PM
New[Sun Soft Inc] Re: AW: Invoice Issue
##- Please type your reply above this line -## Your request (202529742) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 10:48 EDT Hi, The reported issue has been
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 2:48 PM
New[Sun Soft Inc] Re: Change Sponsor
##- Please type your reply above this line -## Your request (202529694) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 10:42 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 2:42 PM
NewRe: System Issues
Hello Chad, We hope you're doing well. As per David's instruction, we have completed the reconfiguration and validation of the CIC compensation plan. We have thoroughly tested the commission calculation flow under various scenarios and are confident
QAG <qag@sunsoftny.com>
Jul 22, 2026, 2:27 PM
NewRe: System Issues
Hello Chad, We hope you're doing well. As per David's instruction, we have completed the reconfiguration and validation of the CIC compensation plan. We have thoroughly tested the commission calculation flow under various scenarios and are confident
QAG <qag@sunsoftny.com>
Jul 22, 2026, 2:26 PM
NewRe: System Issues
This is a good middle ground—professional, aligned with David's email, and reassuring without being too lengthy. ________________________________ Subject: CIC Compensation Plan Test Report Hello Chad, We hope you're doing well. As per David
QAG <qag@sunsoftny.com>
Jul 22, 2026, 2:24 PM
New[Sun Soft Inc] Re: Customer profile
##- Please type your reply above this line -## Your request (202529741) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 09:23 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 1:23 PM
NewRe: [Sun Soft Inc] Re: Update Email
Thank you! Call It Closed Admin O: 833.CIC.7007 E: Admin@callitclosed.com W: www.callitclosed.com W: www.joincallitclosed.com On Wed, Jul 22, 2026 at 2:53 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Plea
admin Call It Closed <admin@callitclosed.com>
Jul 22, 2026, 1:15 PM
NewRe: [Sun Soft Inc] Re: Change Sponsor
Sorry, see attached. On Wed, Jul 22, 2026 at 6:08 AM Chad Osborne <chad@callitclosed.com> wrote: This stil has errors. There are some incorrect sponsors near the top but then, at line/row 64, it appears all of the sponsors are wrong for the rest of th
Chad Osborne <chad@callitclosed.com>
Jul 22, 2026, 1:09 PM
NewRe: [Sun Soft Inc] Re: Change Sponsor
This stil has errors. There are some incorrect sponsors near the top but then, at line/row 64, it appears all of the sponsors are wrong for the rest of the sheet, off by one row. Please regenerate the sheet asap. On Tue, Jul 21, 2026 at 10:56 PM Suppor
Chad Osborne <chad@callitclosed.com>
Jul 22, 2026, 1:08 PM
New[Sun Soft Inc] Re: Replicated Website – Video Replacement & Intro Speech Update
##- Please type your reply above this line -## Your request (202529690) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 08:53 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 12:53 PM
NewFwd: [Transistor Software] Order Confirmation: Order #16896
Dear Anna, FYI Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Transistor Software <info@transistorsof
QAG <qag@sunsoftny.com>
Jul 22, 2026, 11:55 AM
NewFwd: [Transistor Software] Order Confirmation: Order #16896
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Transistor Software <info@transistorsoft.com> Subject: [Transistor So
QAG <qag@sunsoftny.com>
Jul 22, 2026, 11:55 AM
NewAW: Invoice Issue
Dear all, I just downloaded some Provisionsabrechnungen/invoices. Unfortuantely there are a lot of charcter mismatches . That will create a lot of trouble with the tax authority finally, for sure. I guess there are problems with the german characters.
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Jul 22, 2026, 11:51 AM
NewCustomer profile
Dear all, I am wondering, there is a datmismatch in side the database. Here Evelyn is customer. But here Evelyn is salepartner It seems in the system is something going totally wrong? Please correct. Reg Dietmar
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Jul 22, 2026, 11:01 AM
NewAW: [Sun Soft Inc] Re: Wenura - Invoice Branding
Dear Support-team, thank you for your update. Please let me describe, what ist he necessary content oft he payment confirmation. Please note, that this is different from the Provisionsabrechnung / Invoices. Please can you adapt accordingly fort he pa
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Jul 22, 2026, 10:51 AM
New[Sun Soft Inc] Re: Recurring Subscription Reactivation and Card Profile Update
##- Please type your reply above this line -## Your request (202529733) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 06:35 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 10:35 AM
New[Sun Soft Inc] Re: Assistance Required to Identify Membership – Ethoca Alert
##- Please type your reply above this line -## Your request (202529732) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 06:02 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 10:02 AM
New[Sun Soft Inc] Re: Required Enhancements to the T&C Acceptance Record
##- Please type your reply above this line -## Your request (202529643) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 05:48 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 9:48 AM
New[Sun Soft Inc] Re: URGENT: Career Points Not Distributed for BTEC Brand Store Purchase – NealSalvino (001.000.000.712) / mobilemarketers (001.000.000.123)
##- Please type your reply above this line -## Your request (202529727) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 05:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 9:41 AM
NewInvoice Issue
Dear all, I got several feedbacks, that the invoice of t he produkt purchase can not be open respective is not available. However there is only this overview, but not the invoice available. Not sure what ist he rootcause. Reg and thanks in adv
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Jul 22, 2026, 8:52 AM
New[Sun Soft Inc] Re: Urgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning
##- Please type your reply above this line -## Your request (202529684) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 04:27 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 8:27 AM
New[Sun Soft Inc] Re: Urgent – Error in Yacht Contest Manual Points Adjustment Report
##- Please type your reply above this line -## Your request (202529731) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 04:12 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 8:12 AM
New[Sun Soft Inc] Re: Ticket # 1964660017– User: SawyerGraber – ID: 001.000.000.879 – Booster Companion / AI Voice Error Report
##- Please type your reply above this line -## Your request (202529720) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 04:09 EDT Hi, Thank you for reaching out.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 8:09 AM
NewMake big progress in small moments with Microsoft 365 Copilot
Get quick answers, summarize files, and rewrite with confidence — wherever work takes you. Make big progress in small moments with Microsoft 365 Copilot Microsoft 365 Copilot helps you get quick answers, summarize files, turn images into notes,
Microsoft 365 Copilot <m365copilotupdates@microsoft.com>
Jul 22, 2026, 7:15 AM
New[Sun Soft Inc] Re: Update Email
##- Please type your reply above this line -## Your request (202529730) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 02:53 EDT Hi, We have updated the email I
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 6:53 AM
New[Sun Soft Inc] Re: Urgent: Crypto Payout Issue – Please Investigate ASAP
##- Please type your reply above this line -## Your request (202529724) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 02:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 6:38 AM
New[Sun Soft Inc] Re: Change Sponsor
##- Please type your reply above this line -## Your request (202529694) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 22, 2026, 01:56 EDT Hi, Thank you for pointing that
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 22, 2026, 5:57 AM
NewRe: [Sun Soft Inc] Re: Change Sponsor
On this spreadsheet I do not see the sponsor assignment column? On Tue, Jul 21, 2026 at 7:50 AM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202529694) has been upd
Chad Osborne <chad@callitclosed.com>
Jul 22, 2026, 3:15 AM
NewUpdates to the Career page in the affiliate backoffice.
Hi! As part of the process discussed last week, we are updating all the videos, Q&A sections, and Terms & Conditions on each page of the Affiliate Back Office. While doing this, we are also making sure that all important information is displayed clearl
Matt Ferk <Matt.Ferk@booster.eco>
Jul 22, 2026, 2:13 AM
NewClarification – Direct Amazon and Kindle Purchase Links for Momentum Mentor Academy Books
Dear David and Team, I would like to clarify and correct one specific point from my previous email regarding how Momentum Partners will access the books included in the Momentum Mentor Academy Book Reading Path. Momentum Network will provide the off
Kevin Velazquez <kevinmortgages94@gmail.com>
Jul 21, 2026, 11:32 PM
NewDetailed Functional Requirements – Momentum Mentor Academy Book Reading, Quiz & Certification Module (Spanish Launch)
Dear David and Team, Following our previous discussions and the approved scope for Momentum Mentor Academy, I am providing the detailed functional requirements for the Book Reading, Quiz, and Certification section of the Academy. Please note that th
Kevin Velazquez <kevinmortgages94@gmail.com>
Jul 21, 2026, 11:27 PM
NewClarification Needed – Momentum Mentor Academy Content Management and Playback Functionality
Hello Team, We need clarification regarding how the Momentum Mentor Academy platform will function, particularly concerning the management and playback of audio and video content. Most of the educational content on this platform will be provided as
Momentum Network <support@momentumnetwork.net>
Jul 21, 2026, 10:05 PM
NewTicket: 2078961192 – User: TheRainMaker– ID: 001.000.000.040 – Recurring error message when purchasing eGift Cards after clicking Buy Now
Hi Team, Please check the following case: * Username: TheRainMaker * ID: 001.000.000.040 * Ticket Number: 2078961192 * Issue Summary: The user is experiencing a recurring error message when attempting to purchase an eGift Card aft
Jose Genovese <jose.genovese@booster.eco>
Jul 21, 2026, 9:57 PM
NewRecurring Subscription Reactivation and Card Profile Update
Hello Team, Please reactivate the recurring subscription for the following client and schedule the next billing date for August 20, 2026: Client ID 805389 – Maria Del Pilar Diaz Additionally, please review the payment profiles for both clients li
Momentum Network <support@momentumnetwork.net>
Jul 21, 2026, 9:56 PM
NewRe: [Sun Soft Inc] Re: Urgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning
Additional Issue – Budgeting Tools Not Syncing Monthly Expenses | Customer ID 723515 Hello Team, There is an additional issue in the Budgeting Tools service for Customer ID 723515 – Kevin Velazquez. The Monthly Expenses section is currently showi
Momentum Network <support@momentumnetwork.net>
Jul 21, 2026, 8:46 PM
NewRe: [Sun Soft Inc] Re: Urgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning
Urgent – Continuing Data Inconsistencies in MAC Platform | Customer ID 723515 Hello Team, After reviewing the recent update, I confirmed that the MAC platform still contains significant inconsistencies and is not displaying reliable information for
Momentum Network <support@momentumnetwork.net>
Jul 21, 2026, 8:45 PM
NewRe: [Sun Soft Inc] Re: Urgent: Crypto Payout Issue – Please Investigate ASAP
Hi! Now we have a different problem. I'm no longer receiving the email with OTP verification code needed to process the payment. This has never been an issue before. I received the code earlier this morning, but now it isn't coming through anym
Matt Ferk <Matt.Ferk@booster.eco>
Jul 21, 2026, 8:37 PM
New[Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required
##- Please type your reply above this line -## Your request (202529672) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 16:29 EDT Hello Bric, We have shared the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 8:29 PM
NewBooster Companion Mobile App
Hello Bric, We hope this email finds you well. Please find the latest build of the Booster Companion App using the link below: https://sendgb.com/bvMZ8T7cuYd Kindly review the updated version and let us know your feedback. If you encounter any
QAG <qag@sunsoftny.com>
Jul 21, 2026, 8:23 PM
NewBooster Companion Mobile App
Hello Eric, We hope this email finds you well. Please find the latest build of the Booster Companion App using the link below: https://sendgb.com/bvMZ8T7cuYd Kindly review the updated version and let us know your feedback. If you encounter any
QAG <qag@sunsoftny.com>
Jul 21, 2026, 8:21 PM
NewBooster Companion Mobile App
Hello Eric, We hope you're doing well. Please find the latest version of the Booster Companion App at the link below: We have fixed the things you have posted. Incase if anything missed, please let us know. https://sendgb.com/bvMZ8T7cuYd Kindl
QAG <qag@sunsoftny.com>
Jul 21, 2026, 8:21 PM
NewBooster Companion
Hello Bric, Please find the updated version of the Booster companion app in the below link: https://sendgb.com/bvMZ8T7cuYd Kindly check and share your feedback. Thanks ou. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftn
QAG <qag@sunsoftny.com>
Jul 21, 2026, 8:20 PM
NewBooster Companion
Hello Bric, Please find the updated version of the Booster companion app in the below link: QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007
QAG <qag@sunsoftny.com>
Jul 21, 2026, 8:19 PM
NewBooster Companion
Hello Bric, Please find the updated version of the Booster companion app. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007
QAG <qag@sunsoftny.com>
Jul 21, 2026, 8:17 PM
NewBooster Companion
Hello Bric, Thank QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007
QAG <qag@sunsoftny.com>
Jul 21, 2026, 8:16 PM
NewAssistance Required to Identify Membership – Ethoca Alert
Hello Development Team, We received an Ethoca dispute alert for a $99.99 transaction, but I have been unable to identify which customer or partner membership is associated with it. Please help me locate the corresponding account using the following
Momentum Network <support@momentumnetwork.net>
Jul 21, 2026, 7:59 PM
NewCIC Comp Plan Validation – Staging Access & Test Report
Hello Chad, We hope you're doing well. As mentioned previously, we have reconfigured and validated the compensation plan calculations. We have also improved the synchronization with SkySlope to enhance both performance and accuracy. Please find t
QAG <qag@sunsoftny.com>
Jul 21, 2026, 7:39 PM
NewUrgent – Error in Yacht Contest Manual Points Adjustment Report
Hello Development Team, The Yacht Contest – Manual Points Adjustment report is showing an error again. When I enter a partner’s name to manually add points, the system immediately redirects me to a 404 Server Error page, preventing me from completin
Momentum Network <support@momentumnetwork.net>
Jul 21, 2026, 7:30 PM
NewUpdate Email
Hi Team! Is it possible to change Keila Perez email? Old email - pkeila1700@gmail.com to New email keilaperezrealtor@gmail.com Thank you! Call It Closed Admin O: 833.CIC.7007 E: Admin@callitclosed.com W: www.callitclosed.com W: www.joi
admin Call It Closed <admin@callitclosed.com>
Jul 21, 2026, 7:01 PM
NewRe: [Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required
Hi Team, Could you please confirm if there are any updates on this time-sensitive request? Thank you! ________________________________ From: Bric Zaldivar <bric.zaldivar@booster.eco> Sent: Saturday, July 18, 2026 3:53 PM To: Support <support@s
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 21, 2026, 6:57 PM
NewCIC Comp Plan Validation – Staging Access & Test Report
Hello Chad, We hope you're doing well. As mentioned previously, we have reconfigured and validated the compensation plan calculations. We have also improved the synchronization with SkySlope to enhance both performance and accuracy. Please find t
QAG <qag@sunsoftny.com>
Jul 21, 2026, 6:47 PM
NewTomorrow: How to Build Agents That Actually Work for You
See exactly how one AI agent replaces hours of manual tasks every week. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Jul 21, 2026, 6:47 PM
NewEvent Module Image Handling and Field Updates
Hi Team, I'm reaching out regarding the Event Module. Right now, images are stretching or distorting, and we need a more reliable way to display event artwork cleanly and consistently. Could you please confirm the exact recommended dimensions for Ev
Matt Swanson <matthew.swanson@booster.eco>
Jul 21, 2026, 5:08 PM
NewUrgent Investigation Required – Incorrect AMB5 Membership Cancellations
Hello, I need your team to urgently investigate a serious issue involving partners who enrolled using the AMB5 discount code. Partner ID: 113673 Name: Hector Gonzalez This partner was showing in NetSoft with a Cancelled membership status, even t
Momentum Network <support@momentumnetwork.net>
Jul 21, 2026, 4:53 PM
NewURGENT: Career Points Not Distributed for BTEC Brand Store Purchase – NealSalvino (001.000.000.712) / mobilemarketers (001.000.000.123)
Hello Team, Please urgently investigate an issue involving a Booster Brand Store order paid with BTEC Tokens where the corresponding Career Points were not distributed. Affected Purchase Account Username: NealSalvino Member ID: 001.000.000.712 Order
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 21, 2026, 4:29 PM
New[Sun Soft Inc] Re: Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)
##- Please type your reply above this line -## Your request (202529698) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 12:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 4:18 PM
New[Sun Soft Inc] Re: Important Confirmation Required: Withdrawal Request Alerts, Recent Requests, and Processing Workflow
##- Please type your reply above this line -## Your request (202529706) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 12:11 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 4:11 PM
New[Sun Soft Inc] Re: Urgent: Crypto Payout Issue – Please Investigate ASAP
##- Please type your reply above this line -## Your request (202529724) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 11:39 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 3:39 PM
New[Sun Soft Inc] Re: Wenura - Invoice Branding
##- Please type your reply above this line -## Your request (202529723) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 11:06 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 3:06 PM
New[Sun Soft Inc] Re: Change Sponsor
##- Please type your reply above this line -## Your request (202529694) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 10:50 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 2:50 PM
New[Sun Soft Inc] Re: Urgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning
##- Please type your reply above this line -## Your request (202529684) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 10:23 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 2:23 PM
New[Sun Soft Inc] Re: Change Sponsors
##- Please type your reply above this line -## Your request (202529695) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 10:22 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 2:22 PM
NewUrgent: Crypto Payout Issue – Please Investigate ASAP
Hi Team, We have an affiliate who requested a payout in cryptocurrency, but for some reason the payout is not working. Please see the attached screenshot showing the error we receive when attempting to process the payment. The payout amount is on
Matt Ferk <Matt.Ferk@booster.eco>
Jul 21, 2026, 2:06 PM
New[Sun Soft Inc] Re: Ticket # 1923785078 - User: giftneitende – ID: 001.000.006.731 - BTEC Balance Tokens Sync / Staking Issue
##- Please type your reply above this line -## Your request (202529703) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 10:02 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 2:02 PM
New[Sun Soft Inc] Re: Ticket # 1419577090 – User: Kyte – ID: 061.000.000.239 – Smart Wallet Migration / Wallet Upgrade Prompt Re-enable Request
##- Please type your reply above this line -## Your request (202529700) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 10:00 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 2:00 PM
New[Sun Soft Inc] Re: URGENT: Platform-Wide Payment Audit Required | Recurring Purchase Failures | TheRainMaker | ID 001.000.000.040
##- Please type your reply above this line -## Your request (202529705) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 09:59 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 1:59 PM
New[Request received]
##- Please type your reply above this line -## Your request (202529723) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Jul 21, 2026, 1:19 PM
NewWenura - Invoice Branding
Hello Dietmar, Thank you for your email. We will review the invoice template, correct the issue, and get back to you shortly. For future requests, kindly send your emails to support@sunsoftny.com and copy all of us. This will ensure that a suppor
QAG <qag@sunsoftny.com>
Jul 21, 2026, 1:19 PM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, Thank you for your email. We will review the invoice template, correct the issue, and get back to you shortly. For future requests, kindly send your emails to support@sunsoftny.com and copy all of us. This will ensure that a suppor
QAG <qag@sunsoftny.com>
Jul 21, 2026, 1:17 PM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 09:04, dietmar@wenuraswitzerland.com wrote: Hello QAG Team, it was requested b
QAG <qag@sunsoftny.com>
Jul 21, 2026, 1:11 PM
New[Request received]
##- Please type your reply above this line -## Your request (202529721) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Jul 21, 2026, 1:11 PM
NewFwd: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Dear Team, FYI - This is from client. Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: <dietmar@wenuras
QAG <qag@sunsoftny.com>
Jul 21, 2026, 1:10 PM
NewFwd: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Dear Team, FYI - This is from client. Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: <dietmar@wenuras
QAG <qag@sunsoftny.com>
Jul 21, 2026, 1:10 PM
NewTicket # 1964660017– User: SawyerGraber – ID: 001.000.000.879 – Booster Companion / AI Voice Error Report
Hi Team, Please assist with a technical issue regarding the Booster Companion feature for the following user: Username: SawyerGraber User ID: 001.000.000.879 Ticket Number: 1964660017 Category: Booster Companion / AI Audio Interface Date
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 21, 2026, 1:06 PM
NewAW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello QAG Team, it was requested by customer to get the payment invoice. But it seems, there is a wrong template prepared in the system. It is from an complete other company. Maybe you can correct it quickly ? Thank you in advance Best Deitmar
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Jul 21, 2026, 1:04 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket # 405024549 - User: Aibooster – ID: 061.000.000.098 - Ignite Android Connection Rate Limit Error Code 429
##- Please type your reply above this line -## Your request (202529712) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 09:03 EDT Hello, We checked the booster i
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 1:03 PM
New[Sun Soft Inc] Re: Ticket # 1209820385 User: Jesco57 – ID001.000.000.193 – AI Companion / Assistant "taavi" Not Found
##- Please type your reply above this line -## Your request (202529702) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 08:55 EDT Hi Team, Thanks for the report
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 12:55 PM
New[Sun Soft Inc] Re: Ticket # 530534122 – User: jerrodward – ID 001.000.000.043 – Booster AI Sales Agent Price Discrepancy & Product Specs Request
##- Please type your reply above this line -## Your request (202529709) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 08:47 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 12:47 PM
NewUser Dashboard
Hi, We need to simplify the whole dashboard and have ONLY ONE PAGE during pre-launch. 1. Copy the current Dashboard to the staging server so we can continue working on it from there after pre-launch 2. At https://bo.mira-scotty.com/user/dashb
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Jul 21, 2026, 12:42 PM
New[Sun Soft Inc] Re: Ticket: 2046627221 – User: Jesco57 – ID: 001.000.000.193 – AI Companion connection failure and low audio volume issue.
##- Please type your reply above this line -## Your request (202529708) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 08:40 EDT Hi Team, Thanks for the detaile
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 12:40 PM
NewAW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Yeeeaaahhh, thank you very much!! I apreciate Reg Dietmar Von: QAG [mailto:qag@sunsoftny.com] Gesendet: Dienstag, 21. Juli 2026 13:52 An: dietmar@wenuraswitzerland.com Cc: Billing Sun Soft Inc <billing@sunsoftny.com>; WENURA AG <info@wenurasw
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Jul 21, 2026, 11:54 AM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, Thank you for reaching out. Please find the admin login credentials below. https://bo.wenuraswitzerland.com/admin/ Username : adminwenura Password : TKPqz@#pJR#7CKwuON2Oiv&hY Screenshot: https://prnt.sc/3Geqr2Gjwibk Thank Yo
QAG <qag@sunsoftny.com>
Jul 21, 2026, 11:51 AM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, Thank you for reaching out. Please find the admin login credentials below. https://bo.wenuraswitzerland.com/admin/ Username : adminwenura Password : TKPqz@#pJR#7CKwuON2Oiv&hY Screenshot: https://prnt.sc/3Geqr2Gjwibk Thank Yo
QAG <qag@sunsoftny.com>
Jul 21, 2026, 11:51 AM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, Thank you for reaching out, Please find the admin login credentials below https://bo.wenuraswitzerland.com/admin/ Username : Password : TKPqz@#pJR#7CKwuON2Oiv&hY Screenshot: https://prnt.sc/3Geqr2Gjwibk Note: TW Thank You
QAG <qag@sunsoftny.com>
Jul 21, 2026, 11:50 AM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, Thank you for reaching out, Please find the admin login credentials below https://bo.wenuraswitzerland.com/admin/ Username : Password : TKPqz@#pJR#7CKwuON2Oiv&hY Screenshot: https://prnt.sc/3Geqr2Gjwibk QAG Team Delivery
QAG <qag@sunsoftny.com>
Jul 21, 2026, 11:49 AM
NewAW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello QAG Team, thank you for your quick response. Unfortunately i could not log in. Maybe, you send me new data ? Best Dietmar Von: QAG [mailto:qag@sunsoftny.com] Gesendet: Dienstag, 21. Juli 2026 13:13 An: dietmar@wenuraswitzerland.com Cc
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Jul 21, 2026, 11:33 AM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, Thank you for your email. Based on your request, we have activated the Admin Backoffice access. Kindly check, as you should now be able to log in. Additionally, access to Stripe has been blocked for sam@sunsoftapps.com and Steve@su
QAG <qag@sunsoftny.com>
Jul 21, 2026, 11:13 AM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, Thank you for your email. Based on your request, we have activated the Admin Backoffice access. Kindly check, as you should now be able to log in. Additionally, access to Stripe has been blocked for sam@sunsoftapps.com and Steve@su
QAG <qag@sunsoftny.com>
Jul 21, 2026, 11:12 AM
New[Sun Soft Inc] Re: Ticket #810842968 | Multiple eGift Card Purchase Errors and Back-Office Access | alexandra | ID 061.000.000.001
##- Please type your reply above this line -## Your request (202529710) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 07:11 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 11:11 AM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, Thank you for your email, Based on your request we have activated the Admin Backoffice access. Kindly check now you can able to login. Also, for sam@sunsoftapps.com and Steve@sunsoftny.com https://prnt.sc/l3NGNjJ7jhDK QAG Team
QAG <qag@sunsoftny.com>
Jul 21, 2026, 11:11 AM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Hello Dietmar, Thank you for your email, https://prnt.sc/l3NGNjJ7jhDK QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 05:35, di
QAG <qag@sunsoftny.com>
Jul 21, 2026, 11:10 AM
NewRe: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 21, 2026, at 05:35, dietmar@wenuraswitzerland.com wrote: Dear all, I am sorry to contact
QAG <qag@sunsoftny.com>
Jul 21, 2026, 11:09 AM
New[Sun Soft Inc] Re: Ticket # 768113335 – User: 061.000.000.098– ID: [Insira o ID do usuário]– Legacy Pack 1% Airdrop Bonus Not Allotted
##- Please type your reply above this line -## Your request (202529704) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 06:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 10:35 AM
New[Sun Soft Inc] Re: Ticket #532241471 – User: teng – ID: 001.000.001.341 - Custom Referral Subdomain URL Request
##- Please type your reply above this line -## Your request (202529701) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 06:33 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 10:33 AM
NewFw: There's an issue with your Booster Ignite (iOS) submission.
Sent from my T-Mobile 5G Device Get Outlook for Android ________________________________ From: App Store Connect <no_reply@email.apple.com> Sent: Tuesday, July 21, 2026 2:21:07 AM To: Betty M <bettym@sunsoftny.com> Subject: There's an issue wi
Betty M <bettym@sunsoftny.com>
Jul 21, 2026, 10:08 AM
NewAW: Sunsoft, Inc. sent you a FINAL REMINDER on invoice (6023N182)
Dear all, I am sorry to contact you. But unfortunately Manfred is in trouble due to start the bank transfer . There was a silent system crash on his equipment. Therefore I like to inform you, that he is waiting for new zertifkates, which are now sub
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Jul 21, 2026, 9:35 AM
New[Sun Soft Inc] Re: Urgent: Netsoft Card Processing Issue and Recurring Subscription Reactivation
##- Please type your reply above this line -## Your request (202529688) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 04:34 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 8:34 AM
New[Sun Soft Inc] Re: Remove Additional Payment Methods – Client 436262
##- Please type your reply above this line -## Your request (202529714) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 04:26 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 8:27 AM
New[Sun Soft Inc] Re: Total Tokens Tab Non-Clickable / Details Modal Not Opening Issue
##- Please type your reply above this line -## Your request (202529711) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 04:08 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 8:08 AM
New[Sun Soft Inc] Re: URGENT: Transfer $1,000 from Merchant Wallet to Affiliate Wallet | mbarikajusti | ID 001.000.006.131
##- Please type your reply above this line -## Your request (202529716) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 04:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 8:07 AM
New[Sun Soft Inc] Re: Yacht Contest – Manual Points Entry
##- Please type your reply above this line -## Your request (202529686) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 03:27 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 7:27 AM
New[Sun Soft Inc] Re: IMPORTANT: Ticket #1878826259 | $260 Missing After Failed Power Shopper Subscription | kenzhilda | ID 001.000.006.414
##- Please type your reply above this line -## Your request (202529717) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 03:25 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 7:25 AM
New[Sun Soft Inc] Re: Ticket # 1757236603 – User: cicc – ID: 001.000.006.268– Invalid 2FA Code / 2FA Reset Request
##- Please type your reply above this line -## Your request (202529713) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 03:00 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 7:00 AM
New[Sun Soft Inc] Re: CRITICAL EMERGENCY: Shopping App eGift Card Section Unavailable Platform-Wide
##- Please type your reply above this line -## Your request (202529718) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 02:30 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 6:30 AM
New[Sun Soft Inc] Re: Partner Missing from Mass Payout Report
##- Please type your reply above this line -## Your request (202529707) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 21, 2026, 01:49 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 21, 2026, 5:49 AM
NewCRITICAL EMERGENCY: Shopping App eGift Card Section Unavailable Platform-Wide
Hi Team, Please investigate this as a critical production emergency. Users are currently unable to access the Purchase eGift Card section of the Shopping App. The issue continued after restarting the device and was also reproduced through another user’s
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 21, 2026, 3:34 AM
NewIMPORTANT: Ticket #1878826259 | $260 Missing After Failed Power Shopper Subscription | kenzhilda | ID 001.000.006.414
Hi Team, Please urgently assist with the following wallet correction: Username: kenzhilda ID: 001.000.006.414 Ticket Number: 1878826259 Amount: $260 USD The user topped up $260 and attempted to subscribe to Power Shopper, but the verification proces
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 21, 2026, 3:04 AM
NewURGENT: Transfer $1,000 from Merchant Wallet to Affiliate Wallet | mbarikajusti | ID 001.000.006.131
Hi Team, Please urgently assist with the following wallet correction: Username: mbarikajusti ID: 001.000.006.131 Amount: $1,000 USD The user mistakenly transferred $1,000 to her Merchant wallet, but the funds were intended for her Affiliate wallet so
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 21, 2026, 2:54 AM
NewProposal Request – Super Sam AI Agent Project
Hi David, As discussed today between us, we would like to change the direction of our current Sam AI project for Pro and Pro + subscribers. A large portion of the existing Sam development can still be utilized, which should help reduce both the developm
Matt Swanson <matthew.swanson@booster.eco>
Jul 21, 2026, 2:26 AM
NewRemove Additional Payment Methods – Client 436262
Hello, Please update the payment profile for the following client: Client ID: 436262 Name: Andy Paumier Rodriguez Please keep only the card ending in 7905 on the client’s profile. Delete all other cards or payment methods currently saved under t
Momentum Network <support@momentumnetwork.net>
Jul 21, 2026, 1:45 AM
NewIntroducing Grok 4.5, our state-of-the-art coding model
Grok 4.5 delivers frontier-level coding, office work, and long-horizon capabilities — at 90 TPS. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ Introducing Grok 4.5 SpaceXAI's smartest model built for coding, agentic tasks, and know
SpaceXAI <noreply@x.ai>
Jul 21, 2026, 1:34 AM
NewTicket # 1757236603 – User: cicc – ID: 001.000.006.268– Invalid 2FA Code / 2FA Reset Request
Hi Team, Please assist with a 2FA reset for the following account: Username: cicc User ID: 001.000.006.268 Ticket Number: 1757236603 Category: Account Access / 2FA Security Date Reported: 07/18/2026 Issue Summary: The user reports
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 21, 2026, 12:43 AM
NewRe: [Sun Soft Inc] Re: Ticket # 405024549 - User: Aibooster – ID: 061.000.000.098 - Ignite Android Connection Rate Limit Error Code 429
Hi Team, We reviewed the billing accounts and confirmed that the issue does not appear to be caused by exhausted credits. The OpenAI account currently has an available credit balance of $108.64, with auto-recharge enabled when the balance reaches $50. T
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 21, 2026, 12:39 AM
NewTotal Tokens Tab Non-Clickable / Details Modal Not Opening Issue
Hi Team, Please assist with a front-end functional issue on the account dashboard: * Category: Dashboard / User Interface / Token Details * Date Reported: 07/20/2026 * Screenshot Reference: https://prnt.sc/boZaDKvlEZK6 Issue Sum
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 21, 2026, 12:26 AM
NewTicket #810842968 | Multiple eGift Card Purchase Errors and Back-Office Access | alexandra | ID 061.000.000.001
Hi Team, Please investigate the following eGift card purchase issue reported by Alexandra. Reporting User: alexandra ID: 061.000.000.001 Ticket Number: 810842968 Affected User: Marco Scheuermeier Shopper ID: 034.000.000.017 Affiliate ID: 034.000.00
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 21, 2026, 12:16 AM
NewTicket # 530534122 – User: jerrodward – ID 001.000.000.043 – Booster AI Sales Agent Price Discrepancy & Product Specs Request
Hi Team, Please assist with a pricing display fix and product clarification for the following user: Username: jerrodward User ID: 001.000.000.043 Ticket Number: 530534122 Category: Booster Link / AI Sales Agent Pricing Date Reported: 07/
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 21, 2026, 12:02 AM
NewRe: [Sun Soft Inc] Re: Change Sponsors
Please make them all retroactive to July 1 Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.callitclosed.com W: www.joincallitclosed.com On Mon, Jul 20, 2026 at 7:40 AM Support Team - Suns
Chad Osborne <chad@callitclosed.com>
Jul 20, 2026, 10:25 PM
NewTicket: 2046627221 – User: Jesco57 – ID: 001.000.000.193 – AI Companion connection failure and low audio volume issue.
Hi Team, Please check the following case: • Username: Jesco57 • ID: 001.000.000.193 • Ticket Number: 2046627221 • Issue Summary: The user is experiencing critical bugs within the AI Companion feature. The audio output volume is extremely low, and
Jose Genovese <jose.genovese@booster.eco>
Jul 20, 2026, 9:45 PM
NewPartner Missing from Mass Payout Report
Hi Team, The following partner currently has $50.00 in available commissions, but he is not appearing in the Mass Payout report: Partner: Kenneth Hernandez Torres Partner ID: 319208 Available Commission: $50.00 Please review and correct this is
Momentum Network <support@momentumnetwork.net>
Jul 20, 2026, 9:39 PM
NewRe: [Sun Soft Inc] Re: Yacht Contest – Manual Points Entry
Confirmed El lun, 20 jul 2026 a la(s) 11:50 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529686) has been updated. To add additional comments, reply to
Momentum Network <support@momentumnetwork.net>
Jul 20, 2026, 7:51 PM
NewRe: Booster Partner Registration Flow, Community Partner Assessment & Landing Page Mockups
Hi Team, Thank you for sharing this. The new landing page looks great and aligns well with the refreshed brand direction. One area I'd like to revisit is what happens after a user makes their selection. Currently, regardless of whether a user selects B
Matt Swanson <matthew.swanson@booster.eco>
Jul 20, 2026, 7:28 PM
NewImportant Confirmation Required: Withdrawal Request Alerts, Recent Requests, and Processing Workflow
Hi Team, Please confirm how new withdrawal requests are currently handled in the withdrawal management section. Reference screenshot: https://prnt.sc/VFzh_eHuqgwf We need clarification on the following: * Are automatic triggers or alerts genera
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 20, 2026, 6:55 PM
NewURGENT: Platform-Wide Payment Audit Required | Recurring Purchase Failures | TheRainMaker | ID 001.000.000.040
Hi Team, Please urgently investigate the following payment failures and conduct a platform-wide audit, as similar payment and purchase errors have now been reported multiple times by different users. Username: TheRainMaker User ID: 001.000.000.040 Pla
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 20, 2026, 6:39 PM
NewTicket # 768113335 – User: 061.000.000.098– ID: [Insira o ID do usuário]– Legacy Pack 1% Airdrop Bonus Not Allotted
Hi Team, Please assist with a system synchronization check for the following user: Username: Aibooster User ID: 061.000.000.098 Ticket Number - 768113335 Category: BTEC / Legacy Pack Airdrop Bonus Date Reported: 07/20/2026 Issue Summary: The u
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 20, 2026, 6:13 PM
NewTicket # 1923785078 - User: giftneitende – ID: 001.000.006.731 - BTEC Balance Tokens Sync / Staking Issue
Hi Team, Please assist with a system synchronization check for the following user: Username: giftneitende User ID: 001.000.006.731 Ticket Number :1923785078 Category: BTEC / Staking BTEC Token Date Reported: 07/19/2026 Issue Summary: The user r
Jose Genovese <jose.genovese@booster.eco>
Jul 20, 2026, 6:13 PM
NewChangelog: Introducing Loops
Introducing Loops July 20, 2026 Loops are a new way for Linear Agent to take on recurring work for your team. Describe the job in plain language and then choose whether it should run on a schedule or in response to an event. From there, Loops use con
Linear <changelog@updates.linear.app>
Jul 20, 2026, 6:08 PM
Newnetsoft.ny, see amberlin91396, rose.fiji0916 and more in your feed
New people to discover Suggested accounts based on your interests: amberlin91396, rose.fiji0916, and 4 others. Amberlin amberlin91396 See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftn
amberlin91396 on Instagram <follow-suggestions@mail.instagram.com>
Jul 20, 2026, 5:23 PM
NewBooster Partner Registration Flow, Community Partner Assessment & Landing Page Mockups
Hello Matthew, We hope you’re doing well. We are following up on the update shared on June 12 regarding Ticket #202528810 – Booster Partner Registration Flow, Community Partner Assessment & Landing Page Mockups. The staging environment was update
QAG <qag@sunsoftny.com>
Jul 20, 2026, 5:01 PM
NewBooster Partner Registration Flow, Community Partner Assessment & Landing Page Mockups
Hello Matthew, We hope you're doing well. We would like to follow up on Ticket #202528810 – Booster Partner Registration Flow, Community Partner Assessment & Landing Page Mockups. Just checking if you had a chance to review the changes we shared
QAG <qag@sunsoftny.com>
Jul 20, 2026, 4:59 PM
NewTicket # 1209820385 User: Jesco57 – ID001.000.000.193 – AI Companion / Assistant "taavi" Not Found
Hi Team, Please assist with a system fix for the following user: Username: Jesco57 User ID: 001.000.000.193 Ticket Number - 1209820385 Category: Functionality / AI Companion Date Reported: 07/18/2026 Issue Summary: The user reports that when a
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 20, 2026, 4:45 PM
NewTicket #532241471 – User: teng – ID: 001.000.001.341 - Custom Referral Subdomain URL Request
Hi Team, Please assist with a custom domain setup for the following user: Username: teng User ID: 532241471 Ticket Number - 001.000.001.341 Category: Booster Link / Referral Link Date Reported: 07/18/2026 Issue Summary: The user (Florentino "T
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 20, 2026, 4:31 PM
NewTicket # 1419577090 – User: Kyte – ID: 061.000.000.239 – Smart Wallet Migration / Wallet Upgrade Prompt Re-enable Request
Hi Team, Please assist with enabling the Smart Wallet migration prompt for the following user: Username: Kyte User ID: 061.000.000.239 Ticket Number: 1419577090 Category: BTEC / Wallet Migration Date Reported: 07/20/2026 Issue Summary: T
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 20, 2026, 4:26 PM
New[Sun Soft Inc] Re: Urgent: Four & Free Process Charging Qualified Partners
##- Please type your reply above this line -## Your request (202529697) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 12:13 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 20, 2026, 4:13 PM
New[Sun Soft Inc] Re: Fwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)
##- Please type your reply above this line -## Your request (202529698) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 12:07 EDT Hi, Kindly confirm, Thank yo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 20, 2026, 4:07 PM
New[Sun Soft Inc] Re: ICON system displays error 404.
##- Please type your reply above this line -## Your request (202529699) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 11:56 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 20, 2026, 3:56 PM
New[Sun Soft Inc] Re: Yacht Contest – Manual Points Entry
##- Please type your reply above this line -## Your request (202529686) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 11:50 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 20, 2026, 3:50 PM
NewICON system displays error 404.
Hi team! Earlier today, the Icon system displayed the message shown in the attached screenshot. When clicking on any tab displaying support tickets, the system redirects to a new tab that shows a 404 error. Screenshot: https://prnt.sc/WfTvQF
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 20, 2026, 3:38 PM
New[Request received]
##- Please type your reply above this line -## Your request (202529698) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from Sun Soft Inc. Delivered by Zendesk
Support <support@sunsoftny.com>
Jul 20, 2026, 3:33 PM
NewFwd: New Affiliate Program — Fast Start (Double Points for First 30 Days)
Dear Team, Please find the email from client. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Matt Swans
QAG <qag@sunsoftny.com>
Jul 20, 2026, 3:32 PM
NewWhat if your busywork just… stopped?
See exactly how one AI agent replaces hours of manual tasks every week. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Jul 20, 2026, 3:02 PM
New[Sun Soft Inc] Re: Change Sponsors
##- Please type your reply above this line -## Your request (202529695) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 08:39 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 20, 2026, 12:40 PM
NewFwd: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)
Dear Anna, FYI — Please find the attached html file from the client. Thank You. QAG Team Begin forwarded message: From: Matt Swanson <matthew.swanson@booster.eco> Subject: Re: UI/UX Revamp – Feedback Requested (Merchant, Shopper & C
QAG <qag@sunsoftny.com>
Jul 20, 2026, 12:21 PM
New[Sun Soft Inc] Re: Compensation Plan Change Request – Affiliate Pro & Affiliate Pro Plus
##- Please type your reply above this line -## Your request (202529692) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 07:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 20, 2026, 11:03 AM
New[Sun Soft Inc] Re: Skyslope Report Issue
##- Please type your reply above this line -## Your request (202529691) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 02:42 EDT Hi, Thank you for bringing this
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 20, 2026, 6:42 AM
NewRe: SAMS Staging Review and Admin Access
Hi Team, Thank you for your follow-up and for your continued support. Going forward, Bric Zaldivar will be taking over this project and will be your primary point of contact regarding the SAMS staging environment, testing, and deployment activities.
Marko Kesteli <marko.kesteli@booster.eco>
Jul 20, 2026, 6:36 AM
New[Sun Soft Inc] Re: Urgent Request to Reverse Cancellation and Reactivate Subscription
##- Please type your reply above this line -## Your request (202529696) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 02:14 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 20, 2026, 6:14 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: June Transaction Summary & Consolidated CSV Report for Review
##- Please type your reply above this line -## Your request (202529693) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 02:12 EDT Hi, Thank you for sending the f
Support Team - Sunsoft Inc (Sun Soft Inc) <support@sunsoftsupport.zendesk.com>
Jul 20, 2026, 6:12 AM
New[Sun Soft Inc] Re: Display fo token portfolio value
##- Please type your reply above this line -## Your request (202529578) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 20, 2026, 01:00 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 20, 2026, 5:00 AM
NewUrgent: Four & Free Process Charging Qualified Partners
Hi Team, The partner Heidi Rivera had the four active memberships required to qualify for the Four & Free benefit. However, the system automatically attempted to charge her $149.99 today, and her recurring subscription was suspended after the transacti
Momentum Network <support@momentumnetwork.net>
Jul 19, 2026, 6:17 PM
NewUrgent Request to Reverse Cancellation and Reactivate Subscription
Hi Team, The following customer submitted a cancellation request yesterday; however, she has confirmed that the request was made by mistake and that she did not intend to cancel her membership: Customer: Scarlette Martinez Client ID: 779220 Email:
Momentum Network <support@momentumnetwork.net>
Jul 19, 2026, 6:06 PM
Newnetsoft.ny, catch up on moments you've missed
venugowths , bakthi_mayakam and others posted something new. Catch up on Instagram venugowths, bakthi_mayakam and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message was sent
venugowths on Instagram <posts-recaps@mail.instagram.com>
Jul 19, 2026, 4:51 PM
NewRe: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)
Hi team, Attached is the initial dashboard action flow map for the community partner platform, based on our review of the staging dashboard you sent over. A couple of notes as you build this out: - Please keep any screens or components consistent
Matt Swanson <matthew.swanson@booster.eco>
Jul 19, 2026, 2:29 AM
NewRe: [Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required
Hi Team, Please check the review and assessment for the latest shared version of the .APK file attached. Thank you. ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Thursday, July 16, 2026
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 18, 2026, 9:53 PM
NewChange Sponsors
Please change the sponsor of all the following to Aprile Osborne and make the change retroactive to June 1: David Doty Kelsey Osborne Jerry Williamson Todd Martin Thomas Morrissey Lisa Adams -- Chad J. Osborne - President & CEO O:
Chad Osborne <chad@callitclosed.com>
Jul 18, 2026, 9:30 PM
NewChange Sponsor
Please change the sponsor of Aprile Osborne to David Page and make that change retroactive to June 1. The system will not allow me to change her. -- Chad J. Osborne - President & CEO O: 407.338.3339 E: chad@callitclosed.com W: www.ca
Chad Osborne <chad@callitclosed.com>
Jul 18, 2026, 9:24 PM
NewRe: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)
Please note this is part of the original mapping I sent over — it represents the next tier (next level) of action mapping for the merchant dashboard. ________________________________ From: QAG <qag@sunsoftny.com> Sent: Saturday, July 18, 2026 1:18 PM
Matt Swanson <matthew.swanson@booster.eco>
Jul 18, 2026, 9:06 PM
NewRe: [Sun Soft Inc] Re: June Transaction Summary & Consolidated CSV Report for Review
Please see attached the report for transactions still missing from the month of June. These are all showing Archived in Skyslope but are not included in the synced Skyslope report. This should put the total transactions up to 309 records in the Skyslope r
Chad Osborne <chad@callitclosed.com>
Jul 18, 2026, 9:02 PM
NewCompensation Plan Change Request – Affiliate Pro & Affiliate Pro Plus
Hi Team, We're introducing two new optional membership tiers for our affiliate program: Affiliate Pro and Affiliate Pro Plus. This is one of two compensation plan change requests we'd like implemented. The second request is the Fast Start program that w
Matt Swanson <matthew.swanson@booster.eco>
Jul 18, 2026, 8:41 PM
NewNew Affiliate Program — Fast Start (Double Points for First 30 Days)
Hi team, We'd like to introduce a new affiliate incentive called the Fast Start program, designed to accelerate growth and increase duplication within our business. Program Overview: New affiliates will receive double career points on all earnings duri
Matt Swanson <matthew.swanson@booster.eco>
Jul 18, 2026, 8:26 PM
NewSkyslope Report Issue
The Search field is now missing from the Skyslope Transaction Report and also the ability to reorder the report by address, by agent, and by transaction fee has gone away. Please restore these settings as they make it possible for us to reconcile this rep
Chad Osborne <chad@callitclosed.com>
Jul 18, 2026, 6:55 PM
NewRe: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)
Hello Matthew, Thank you for sharing your feedback. We will review this and get back to you shortly. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, N
QAG <qag@sunsoftny.com>
Jul 18, 2026, 5:18 PM
NewFwd: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)
Dear Anna, Please find the second email from the client regarding the UI & UX revamp. Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begi
QAG <qag@sunsoftny.com>
Jul 18, 2026, 5:17 PM
NewReplicated Website – Video Replacement & Intro Speech Update
Hi Team, We have created a completely new Booster presentation video. Here is the WeTransfer download link: https://we.tl/t-XNFu5n21992bdRpr And here is the Vimeo embed code: <div style="padding:56.25% 0 0 0;position:relative;"><iframe src="htt
Matt Ferk <Matt.Ferk@booster.eco>
Jul 18, 2026, 3:16 PM
NewRe: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)
Hi team, Thanks. I've been reviewing each platform within the Booster ecosystem to ensure we have a consistent and intuitive user experience across all products. To make implementation easier, I'm documenting the navigation flow and screen mapping for e
Matt Swanson <matthew.swanson@booster.eco>
Jul 18, 2026, 2:54 PM
NewRe: [Sun Soft Inc] Re: Display fo token portfolio value
Thank you ! This looks good. From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Saturday, July 18, 2026 at 9:11 AM To: Matt Ferk <Matt.Ferk@booster.eco> Cc: David <david@sunsoftny.com>, QAG Team - Sun Soft Inc <qag@sunsoftny.
Matt Ferk <Matt.Ferk@booster.eco>
Jul 18, 2026, 2:32 PM
New[Sun Soft Inc] Re: ASAP!! - HOST Problem
##- Please type your reply above this line -## Your request (202529680) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 18, 2026, 09:12 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 18, 2026, 1:12 PM
New[Sun Soft Inc] Re: Display fo token portfolio value
##- Please type your reply above this line -## Your request (202529578) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 18, 2026, 09:11 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 18, 2026, 1:11 PM
New[Sun Soft Inc] Re: Live Welcome Email Triggers for All Account Types
##- Please type your reply above this line -## Your request (202529689) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 18, 2026, 07:45 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 18, 2026, 11:45 AM
NewFW: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)
Dear Anna, FYI Thank You Cheerfully Yours, QAG Team 100 Church street, 8th Floor, Manhattan, New York NY 10007 -------- Original message -------- From: Matt Swanson <matthew.swanson@booster.eco> To: QAG <qag@sunsoftny.com> Cc:
QAG <qag@sunsoftny.com>
Jul 18, 2026, 8:39 AM
New[Sun Soft Inc] Re: IMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID 061.000.000.001
##- Please type your reply above this line -## Your request (202529687) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 18, 2026, 04:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 18, 2026, 8:10 AM
NewRe: UI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)
Hi team, Attached are the mobile UI references for the merchant dashboard — one for the mobile app interface within our app and one for the mobile browser view. 1) Mobile App Full dashboard content (hero, metric cards, all 5 growth tiles, news feed
Matt Swanson <matthew.swanson@booster.eco>
Jul 18, 2026, 5:55 AM
NewLive Welcome Email Triggers for All Account Types
Hi Team, Please review the automated welcome emails sent when a new user registers as: * A Shopper * An Affiliate * A Merchant Under SunSoft Ticket #202528708, it was confirmed that the most recently requested changes had been complet
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 18, 2026, 2:20 AM
NewUrgent: Netsoft Card Processing Issue and Recurring Subscription Reactivation
Hello, We are continuing to experience the same issue between Netsoft and the card processor. In the following two cases, we attempted to reactivate the memberships through the Customer Card Update and Partner Card Update tabs in Netsoft: * P
Momentum Network <support@momentumnetwork.net>
Jul 17, 2026, 11:01 PM
NewIMPORTANT | Ticket #895943226 – Companion Pro Auto-Renewal Delay and CP Discrepancy – alexandra – ID 061.000.000.001
Hi Team, Please investigate the following Companion Pro subscription renewal and Career Points issue. User Details Username: alexandra User ID: 061.000.000.001 Ticket Number: 895943226 Previous Related Ticket: 990688197 Attachment: PDF, pages 1–4
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 17, 2026, 10:51 PM
NewRe: [Sun Soft Inc] Re: Display fo token portfolio value
Hi! I also just noticed that this section is too large, and part of it is being cut off. In addition, the design doesn't match the rest of the page, which has the animated video border around each section. I've attached an example of a more modern d
Matt Ferk <Matt.Ferk@booster.eco>
Jul 17, 2026, 9:00 PM
NewRe: [Sun Soft Inc] Re: Display fo token portfolio value
Sorry I forgot to attached the BTEC token Icon. Please use this icon on anything BTEC related. Please see attachment. From: Matt Ferk <Matt.Ferk@booster.eco> Date: Friday, July 17, 2026 at 4:44 PM To: Support <support@sunsoftny.com> Cc: David
Matt Ferk <Matt.Ferk@booster.eco>
Jul 17, 2026, 8:53 PM
NewUI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)
Hello Matthew and Team, We hope this email finds you well. We have completed the dashboard design, and the remaining inner pages are now being designed based on this approved theme and layout. Before proceeding further, we would appreciate your feed
QAG <qag@sunsoftny.com>
Jul 17, 2026, 8:28 PM
NewUI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner)
Hello Matthew and Team, We hope this email finds you well. We have completed the dashboard design, and the remaining inner pages are now being designed based on this approved theme and layout. Before proceeding further, we would appreciate your feed
QAG <qag@sunsoftny.com>
Jul 17, 2026, 8:26 PM
NewUI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner).
Hello Matthew and Team, We hope this email finds you well. We have completed the dashboard design, and the remaining inner pages are now being designed based on this approved theme and layout. Before proceeding further, we would appreciate your feed
QAG <qag@sunsoftny.com>
Jul 17, 2026, 8:22 PM
NewUI/UX Revamp – Feedback Requested (Merchant, Shopper & Community Partner).
Hello Matthew and Team, We hope this email finds you well. We have completed the dashboard design, and the remaining inner pages are now being designed based on this approved theme and layout. Before proceeding further, we would appreciate your feed
QAG <qag@sunsoftny.com>
Jul 17, 2026, 8:20 PM
NewDashboard Design Review – Feedback Requested (Merchant, Shopper & Community Partner).
Hello Matthew and Team, We hope this email finds you well. We have completed the dashboard design, and the remaining inner pages are now being designed based on this approved theme and layout. Before proceeding further, we would appreciate your feed
QAG <qag@sunsoftny.com>
Jul 17, 2026, 8:10 PM
NewFw: The uploaded build for Booster Ignite has one or more issues.
Hi, Just got close enough to land to pick up a signal. Sent from my T-Mobile 5G Device Get Outlook for Android ________________________________ From: App Store Connect <no_reply@email.apple.com> Sent: Friday, July 17, 2026 10:44:55 AM To: Betty
Betty M <bettym@sunsoftny.com>
Jul 17, 2026, 7:51 PM
NewYacht Contest – Manual Points Entry
Hi Team, Could you please confirm where in the admin system I can manually add Yacht Contest points to a partner’s account? I need to know the exact section or report where these points should be entered and whether this functionality is currently acti
Momentum Network <support@momentumnetwork.net>
Jul 17, 2026, 7:43 PM
NewRe: SAMS Staging Review and Admin Access
Hello Marko and Team, We hope you are doing well. We just wanted to kindly follow up on our email sent on July 15 regarding the SAMS staging environment. We wanted to check if you have had an opportunity to review and test the staging environment
QAG <qag@sunsoftny.com>
Jul 17, 2026, 7:18 PM
NewRe: [Sun Soft Inc] Re: Display fo token portfolio value
Hi! Thank you! It looks good, but there are a few spelling and number formatting issues: * "STACKED BTEC" is misspelled. The correct term is "STAKED BTEC." * Please display all BTEC amounts with two decimal places. For example: *
Matt Ferk <Matt.Ferk@booster.eco>
Jul 17, 2026, 6:37 PM
NewRequired Updates to MAC Budgeting Tools, Credit Optimization, and SmartCredit Integration
Hi Team, Based on our latest review of the MAC platform, several updates and clarifications are required to ensure that these services function correctly and provide customers with a complete financial-management experience. First, within Budgeting
Momentum Network <support@momentumnetwork.net>
Jul 17, 2026, 6:03 PM
NewUrgent: Display and Debt Synchronization Issues in MAC Debt Payoff Planning
Hi Team, We have identified two issues within the Debt Payoff Planning service in the MAC platform for Kevin Velazquez, Customer ID 723515, that require correction. First, the upper section of the Overview page is not displaying properly. As shown i
Momentum Network <support@momentumnetwork.net>
Jul 17, 2026, 5:56 PM
NewRE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi, Thank you very much for the detailed update. It's great to know that the validation is now in progress. We look forward to receiving the test build once it's ready . Thank you again for your continued support and for keeping us informed throughout
Ana Bezerra <ana.bezerra@booster.eco>
Jul 17, 2026, 5:20 PM
NewRe: [Sun Soft Inc] Re: ASAP!! - HOST Problem
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 17., P, 15:45): ##- Please type your reply above this line -## Your request (202529680) has be
István Ringhoffer <ringi.teszt@gmail.com>
Jul 17, 2026, 5:12 PM
New[Sun Soft Inc] Re: Urgent – Membership Payment Completed but Status Remains Pending
##- Please type your reply above this line -## Your request (202529683) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 12:54 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 4:55 PM
New[Sun Soft Inc] Re: Sponsor Change Request – Partner 211510
##- Please type your reply above this line -## Your request (202529677) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 12:32 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 4:32 PM
New[Sun Soft Inc] Re: Urgent: Duplicate Accounts, Incorrect Debt Balance, Inquiry Discrepancy, and Full Fresh Report Failure in MAC
##- Please type your reply above this line -## Your request (202529679) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 12:31 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 4:31 PM
NewUrgent – Membership Payment Completed but Status Remains Pending
Hi Team, Customer Nancy Ortiz Ortiz, Client ID 837452, successfully paid her $99.99 membership today, July 17, 2026. As shown in Authorize.Net, the transaction was captured successfully; however, in Netsoft, her payment status still appears as Pending,
Momentum Network <support@momentumnetwork.net>
Jul 17, 2026, 4:12 PM
New[Sun Soft Inc] Re: Ticket # 1020205581– User: aubsal – ID: 044.000.000.059 – Affiliate Sync Delay in Back Office
##- Please type your reply above this line -## Your request (202529682) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 12:03 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 4:03 PM
New[Sun Soft Inc] Re: Display fo token portfolio value
##- Please type your reply above this line -## Your request (202529578) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 11:49 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 3:50 PM
NewTicket # 1020205581– User: aubsal – ID: 044.000.000.059 – Affiliate Sync Delay in Back Office
Hi Team, Please assist with a system synchronization check for the following user: Username: aubsal User ID: 044.000.000.059 Ticket Number - 1020205581 Category: Registration / Network Sync Delay Date Reported: 07/17/2026 Issue Summary: The
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 17, 2026, 3:37 PM
New[Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
##- Please type your reply above this line -## Your request (202529437) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 10:40 EDT Hi, Thank you for the follow-up
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 2:40 PM
New[Sun Soft Inc] Re: Ticket #607725158 - Merchant Role Missing, Laptop Login Failure and Cashback Error - oscnew / Orin Mollyneaux - ID 011.000.000.723
##- Please type your reply above this line -## Your request (202529676) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 10:39 EDT Hi, We have reviewed the report
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 2:39 PM
New[Sun Soft Inc] Re: Fwd: Request for Credit Version API Keys and Passwordless Access Setup
##- Please type your reply above this line -## Your request (202529176) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 10:19 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 2:20 PM
New[Sun Soft Inc] Re: Ticket # 1649522567– User: aubsal – ID: 044.000.000.059 – CRM Booster Link Email Functionality Clarification
##- Please type your reply above this line -## Your request (202529663) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 10:15 EDT Hi, Thank you for your patience
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 2:15 PM
New[Sun Soft Inc] Re: Ticket: 342434895 – User: Aibooster – ID: 061.000.000.098 – Wallet connection failure on staking overview after Privy OTC verification
##- Please type your reply above this line -## Your request (202529580) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 10:02 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 2:03 PM
New[Sun Soft Inc] Re: Ticket # 1625288734 – User: Aibooster – ID: 061.000.000.098 - Staking Transaction Fails with AA23 Validation Reverted Error After Web3 Update
##- Please type your reply above this line -## Your request (202529658) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 09:48 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 1:48 PM
New[Sun Soft Inc] Re: ASAP!! - HOST Problem
##- Please type your reply above this line -## Your request (202529680) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 09:45 EDT Hi, We checked with hosting pro
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 1:45 PM
New[Sun Soft Inc] Re: Change of email address via letter of authorisation on 3 accounts please
##- Please type your reply above this line -## Your request (202529633) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 07:12 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 11:12 AM
NewRe: [Sun Soft Inc] Re: Change of email address via letter of authorisation on 3 accounts please
Have sent on for confirmation, Thank you On 16.7.2026 12:17 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529633) has been updated. To add additional comments, reply to this e
Saima Chaudhury - COO <saima.c@gng.community>
Jul 17, 2026, 11:04 AM
New[Sun Soft Inc] Re: ASAP! - Product page paypal
##- Please type your reply above this line -## Your request (202529681) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 06:59 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 10:59 AM
NewRe: [Sun Soft Inc] Re: ASAP! - Product page paypal
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 17., P 12:38): ##- Please type your reply above this line -## Your request (202529681) has been
István Ringhoffer <ringi.teszt@gmail.com>
Jul 17, 2026, 10:56 AM
New[Sun Soft Inc] Re: ASAP! - Product page paypal
##- Please type your reply above this line -## Your request (202529681) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 06:38 EDT Hi, Got it. We have hidden it o
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 10:38 AM
NewRe: [Sun Soft Inc] Re: ASAP! - Product page paypal
But don’t disable PayPal! Please look into how it can be disabled on the product page, because until now it only appeared on the checkout page. I turned it back on. Please don't disable PayPal. Üdvözlettel / Kind regards, Ringhoffer István Sup
István Ringhoffer <ringi.teszt@gmail.com>
Jul 17, 2026, 10:26 AM
New[Sun Soft Inc] Re: ASAP! - Product page paypal
##- Please type your reply above this line -## Your request (202529681) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 06:20 EDT Hi, We have removed the PayPal
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 10:20 AM
NewRe: [Sun Soft Inc] Re: ASAP!! - HOST Problem
Hi @Support Team - Sun Soft Inc It is currently working, but there was some kind of issue. Please check the server logs as well. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt í
István Ringhoffer <ringi.teszt@gmail.com>
Jul 17, 2026, 10:12 AM
New[Sun Soft Inc] Re: Online Merchant Purchases – Add Pending Status for Improved User Experience
##- Please type your reply above this line -## Your request (202529671) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 06:02 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 10:02 AM
New[Sun Soft Inc] Re: Urgent Follow-Up: Universal Test Account Access Issue – Ticket #202528880
##- Please type your reply above this line -## Your request (202529673) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 05:55 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 9:55 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
##- Please type your reply above this line -## Your request (202529361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 05:47 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 9:47 AM
New[Sun Soft Inc] Re: ASAP!! - HOST Problem
##- Please type your reply above this line -## Your request (202529680) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 05:44 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 9:44 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
Thank you. I already contacted support, but I haven't received a response yet. I'll open a new ticket about it. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026.
István Ringhoffer <ringi.teszt@gmail.com>
Jul 17, 2026, 9:39 AM
NewASAP! - Product page paypal
Why is the PayPal button showing on the product page? It wasn’t there before, and it doesn’t even work! Please remove the PayPal button from the product page. Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Jul 17, 2026, 9:37 AM
NewRe: [Sun Soft Inc] Re: ASAP!! - HOST Problem
Hi @Support Team - Sun Soft Inc It doesn’t proceed to the checkout page, and even if it eventually does, it keeps loading for an hour! It might be an Ajax issue or some other problem based on what appears in the console. Please check it! Üdvözlet
István Ringhoffer <ringi.teszt@gmail.com>
Jul 17, 2026, 9:21 AM
New[Sun Soft Inc] Re: ASAP!! - HOST Problem
##- Please type your reply above this line -## Your request (202529680) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 05:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 9:18 AM
NewASAP!! - HOST Problem
Hi @Support Team - Sun Soft Inc It won’t let me proceed to checkout: Üdvözlettel / Kind regards, Ringhoffer István
István Ringhoffer <ringi.teszt@gmail.com>
Jul 17, 2026, 9:09 AM
New[Sun Soft Inc] Re: Urgent Issue – 404 Error in CruiseUp Contest Manual Points Adjustment
##- Please type your reply above this line -## Your request (202529678) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 04:41 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 8:41 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
##- Please type your reply above this line -## Your request (202529668) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 03:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 7:41 AM
New[Sun Soft Inc] Re: Byte Butler USA and Canada Missing from Organization Chart – coins / Paul Michael Dekker – ID 001.000.005.923
##- Please type your reply above this line -## Your request (202529675) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 03:37 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 7:37 AM
New[Sun Soft Inc] Re: Urgent Priority – Successful Reactivation Payment Not Updating Customer Status
##- Please type your reply above this line -## Your request (202529674) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 02:53 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 6:54 AM
NewRe: [Sun Soft Inc] Re: Urgent Issue – 404 Error in CruiseUp Contest Manual Points Adjustment
Manual CruiseUp Points Are Not Being Added to the Partner’s Total Hi, Thank you for the update. However, the issue has not been fully resolved. At this precise moment, I added 300 points to partner Michelle Betancourt, ID 945386, through the Crui
Momentum Network <support@momentumnetwork.net>
Jul 17, 2026, 6:36 AM
New[Sun Soft Inc] Re: Urgent Issue – 404 Error in CruiseUp Contest Manual Points Adjustment
##- Please type your reply above this line -## Your request (202529678) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 17, 2026, 02:30 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 17, 2026, 6:31 AM
NewUrgent: Duplicate Accounts, Incorrect Debt Balance, Inquiry Discrepancy, and Full Fresh Report Failure in MAC
Hi Team, We have identified a serious data accuracy issue within the MAC platform that requires immediate investigation and correction. As shown in the attached screenshots, when reviewing Kevin Velazquez’s account, Customer ID 723515, the same credit
Momentum Network <support@momentumnetwork.net>
Jul 17, 2026, 3:35 AM
NewRe: [Sun Soft Inc] Re: Fwd: Request for Credit Version API Keys and Passwordless Access Setup
Request for Direct MAC Access Hi Team, Thank you for confirming that the staging credentials are working correctly. Please provide me with a direct login or access link to MAC that allows me to enter the platform without first accessing a partner’s
Momentum Network <support@momentumnetwork.net>
Jul 17, 2026, 3:23 AM
NewUrgent Issue – 404 Error in CruiseUp Contest Manual Points Adjustment
Dear Team, We are experiencing a critical issue in the newly implemented CruiseUp Contest – Manual Points Adjustment section. Whenever I enter the name of the partner to whom I need to assign points, the system automatically redirects to a 404 Server E
Momentum Network <support@momentumnetwork.net>
Jul 17, 2026, 12:30 AM
NewSponsor Change Request – Partner 211510
Dear Team, Please process a sponsor change for partner 211510 – Mauricio Diaz Diaz. He needs to be placed as a direct partner under 426170 – Raquel Pantoja. Please update the system accordingly and confirm once the change has been completed successf
Momentum Network <support@momentumnetwork.net>
Jul 17, 2026, 12:26 AM
NewTicket #607725158 - Merchant Role Missing, Laptop Login Failure and Cashback Error - oscnew / Orin Mollyneaux - ID 011.000.000.723
Hi Team, Please review Orin Mollyneaux’s Satin Creations account following the duplicate-account deletion. Issues reported: 1. Her Merchant profile appears active and linked to her Shopper account, but sponsor Allison can only see her as a Consume
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 16, 2026, 10:46 PM
NewByte Butler USA and Canada Missing from Organization Chart – coins / Paul Michael Dekker – ID 001.000.005.923
Hi Team, Please investigate why two Byte Butler merchant businesses are not appearing in the appropriate organization charts. Affected Affiliate / Business Owner Name: Paul Michael Dekker Username: coins Affiliate ID: 001.000.005.923 Reporting Spons
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 16, 2026, 10:36 PM
New[Sun Soft Inc] Re: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required
##- Please type your reply above this line -## Your request (202529672) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 17:41 EDT Hello Bric, Thank you for your
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 9:41 PM
NewFwd: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required
Dear Anna, FYI Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Bric Zaldivar <bric.zaldivar@booster.eco>
QAG <qag@sunsoftny.com>
Jul 16, 2026, 9:23 PM
NewFwd: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required
Dear Anna, FYI Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Bric Zaldivar <bric.zaldivar@booster.eco>
QAG <qag@sunsoftny.com>
Jul 16, 2026, 9:22 PM
NewFwd: URGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required
Dear Anna, FYI Thank You. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 Begin forwarded message: From: Bric Zaldivar <bric.zaldivar@booster.ec
QAG <qag@sunsoftny.com>
Jul 16, 2026, 9:18 PM
NewRE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, I wanted to follow up on the status of this request, as we haven't received an update since our last conversation. Could you please let us know whether the Meta Advanced Mobile Measurement (AMM) requirement has been completed and if the end-to-
Ana Bezerra <ana.bezerra@booster.eco>
Jul 16, 2026, 8:24 PM
NewUrgent Priority – Successful Reactivation Payment Not Updating Customer Status
Dear Team, We have identified a critical issue involving customer Emerson Lopez Cosme, Customer ID 161885, email EMER6685@GMAIL.COM. The customer’s membership payment was declined earlier today; however, the customer subsequently completed a self-react
Momentum Network <support@momentumnetwork.net>
Jul 16, 2026, 7:16 PM
NewUrgent Follow-Up: Universal Test Account Access Issue – Ticket #202528880
Hello Team, We are following up regarding the universal test account created under Ticket #202528880. The credentials previously provided are not working: Username: testaccount@mailinator.com Password: Demo@123 When attempting to log in, we receive a
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 16, 2026, 6:32 PM
NewURGENT: AI Companion App Design Adjustments and Critical Bug Fixes Required
Hi Team, Please treat this request as very high priority and time-sensitive. Attached is the AI Companion App Design Review, which contains the results of a complete comparison between the latest available AI Companion APK, the approved Figma design, an
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 16, 2026, 6:23 PM
Newnetsoft.ny, catch up on moments you've missed
mr.hedgehog___ , riptidepoolcare and others posted something new. Catch up on Instagram mr.hedgehog___, riptidepoolcare and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This messag
mr.hedgehog___ on Instagram <posts-recaps@mail.instagram.com>
Jul 16, 2026, 5:21 PM
NewRe: Booster Ignite AI Model Update
Please proceed Get Outlook for iOS ________________________________ From: QAG <qag@sunsoftny.com> Sent: Thursday, 16 July 2026 10:42:47 To: Matt Swanson <matthew.swanson@booster.eco> Subject: Booster Ignite AI Model Update Hello Matthew, W
Matt Swanson <matthew.swanson@booster.eco>
Jul 16, 2026, 4:34 PM
NewOnline Merchant Purchases – Add Pending Status for Improved User Experience
Hi Team, I'd like to request an important enhancement to improve the user experience and provide greater transparency for shoppers. Currently, when a customer makes a purchase through an online merchant, there is no visible transaction status until the
Matt Swanson <matthew.swanson@booster.eco>
Jul 16, 2026, 3:57 PM
New[Sun Soft Inc] Re: SOS - Payout missing
##- Please type your reply above this line -## Your request (202529606) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 11:23 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 3:23 PM
NewRe: SAMS Staging Review and Admin Access
Hello Marko, We hope you are doing well. We are following up regarding the SAMS staging environment. We wanted to check whether you and your team had an opportunity to review and test the functionality. If you have any feedback, require any chang
QAG <qag@sunsoftny.com>
Jul 16, 2026, 2:46 PM
NewBooster Ignite AI Model Update
Hello Matthew, We hope you're doing well. This is regarding the Booster Ignite AI model update. OpenAI has deprecated some of the older AI models and introduced the new GPT-5.6 Sol model. We would like to update Booster Ignite to use GPT-5.6 Sol.
QAG <qag@sunsoftny.com>
Jul 16, 2026, 2:42 PM
New[Sun Soft Inc] Re: Increase Document Upload Size Limit in Resources Section
##- Please type your reply above this line -## Your request (202529652) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 10:26 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 2:26 PM
NewRE: [Sun Soft Inc] Re: SOS - Payout missing
Thank you, very good! BR Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschland Web: www.myconunity.com Rechtliche Angaben | Legal Information: Conunity GmbH Sitz | Regis
laszlo@myconunity.com <laszlo@myconunity.com>
Jul 16, 2026, 2:10 PM
New[Sun Soft Inc] Re: Ticket # 293528106 – User: nbbasolutionz – ID: 011.000.000.633 – Non-Profit/Community Account Configuration and Checkout Error
##- Please type your reply above this line -## Your request (202529662) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 10:00 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 2:00 PM
New[Sun Soft Inc] Re: Information
##- Please type your reply above this line -## Your request (202529669) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 09:56 EDT Hi, Thank you for letting us kn
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 1:56 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
##- Please type your reply above this line -## Your request (202529608) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 09:54 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 1:55 PM
NewInformation
Dear @Support Team - Sun Soft Inc Next week, from July 20 to July 26, 2026, I probably won't be very available because I'll be donating. Please don't make any changes to the webshop during this period. If there's something urgent, we'll get in touch
István Ringhoffer <ringi.teszt@gmail.com>
Jul 16, 2026, 12:24 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
Hi @Support Team - Sun Soft Inc It looks like it's working quite well now. However, I noticed one or two odd issues, so I still need to do some more testing to make sure everything is working correctly. I also noticed some new issues. The bulk updat
István Ringhoffer <ringi.teszt@gmail.com>
Jul 16, 2026, 11:56 AM
New[Sun Soft Inc] Re: Ticket # 755070818 – User: Paul - ID: 001.000.001.246 – Missing Initial $3000 BTEC Investment & Portfolio Overview Discrepancy
##- Please type your reply above this line -## Your request (202529614) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 07:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 11:38 AM
New[Sun Soft Inc] Re: Change of email address via letter of authorisation on 3 accounts please
##- Please type your reply above this line -## Your request (202529633) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 07:17 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 11:18 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
##- Please type your reply above this line -## Your request (202529361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 06:45 EDT Hi, We have updated the change
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 10:45 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
Hi @Support Team - Sun Soft Inc The email is now being delivered. Thank you. The text color should be white here: When saving the password, the Spanish version is missing the text. After setting a new password, I receive this email, but
István Ringhoffer <ringi.teszt@gmail.com>
Jul 16, 2026, 10:41 AM
New[Sun Soft Inc] Re: Ticket: N/A – Ticketing system attachment error rejecting valid files
##- Please type your reply above this line -## Your request (202529664) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 06:15 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 10:15 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
Hi @Support Team - Sun Soft Inc Unfortunately, it isn’t working properly for me either right now. However, I’d already like to enable the reviews, so in the meantime, let’s keep the subject bilingual: Jutalom az értékelésért / Reward for rating
István Ringhoffer <ringi.teszt@gmail.com>
Jul 16, 2026, 9:32 AM
New[Sun Soft Inc] Re: Ticket # 1451764695 – User: bamahngum76 – ID: 001.000.006.471 – Power Shopper Product Activation Failure After Successful Payment
##- Please type your reply above this line -## Your request (202529659) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 04:58 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 8:58 AM
New[Sun Soft Inc] Re: URGENT SECURITY CONCERN | Incorrect Profile, Wallet Email, and Missing BTEC Records – Paul (001.000.001.246) / johnchomynfcm (011.000.000.003)
##- Please type your reply above this line -## Your request (202529562) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 04:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 8:10 AM
New[Sun Soft Inc] Re: Ticket: 1235826796 – User: Nick Boyles – ID: 001.000.000.123 – Delayed Booster Wallet withdrawal request review
##- Please type your reply above this line -## Your request (202529660) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 03:50 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 7:50 AM
New[Sun Soft Inc] Re: Ticket: 405117065 – User: VDixon – ID: 001.000.000.273 – Incorrect phone number assignment and zero credits display glitch on Booster Link.
##- Please type your reply above this line -## Your request (202529641) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 03:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 7:34 AM
New[Sun Soft Inc] Re: Ticket # 98545469 – User: wealthbuilder – ID: 001.000.000.237 – Power Shopper & Product Activation Failures Following eWallet Deductions
##- Please type your reply above this line -## Your request (202529657) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 03:34 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 7:34 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
##- Please type your reply above this line -## Your request (202529361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 02:38 EDT Hi, Could you please try placin
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 6:39 AM
New[Sun Soft Inc] Re: SOS - Payout missing
##- Please type your reply above this line -## Your request (202529606) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 02:31 EDT Hi, We identified that the payo
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 6:31 AM
New[Sun Soft Inc] Re: Adjustment to Cruise Up Contest Point Allocation
##- Please type your reply above this line -## Your request (202529601) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 01:43 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 5:44 AM
New[Sun Soft Inc] Re: Correction – Payment Method to Remain on Customer Profile
##- Please type your reply above this line -## Your request (202529647) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 16, 2026, 01:33 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 16, 2026, 5:33 AM
NewRe: [Sun Soft Inc] Re: Adjustment to Cruise Up Contest Point Allocation
Approved. Please proceed. El mié, 15 jul 2026 a la(s) 3:33 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529601) has been updated. To add additional comm
Momentum Network <support@momentumnetwork.net>
Jul 16, 2026, 1:30 AM
NewRe: [Sun Soft Inc] Re: Correction – Payment Method to Remain on Customer Profile
Osmani Valdespino 4033060070228983 Exp: 1128 CVV: 127 El mié, 15 jul 2026 a la(s) 4:26 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529647) has been
Momentum Network <support@momentumnetwork.net>
Jul 16, 2026, 1:24 AM
NewTicket: N/A – Ticketing system attachment error rejecting valid files
Hi Team, Please check the following case: • Issue Summary: The attachment feature inside our internal ticketing system is currently failing and not working as intended. When attempting to upload standard files to support replies, the system throws a
Jose Genovese <jose.genovese@booster.eco>
Jul 15, 2026, 11:25 PM
NewTicket # 1649522567– User: aubsal – ID: 044.000.000.059 – CRM Booster Link Email Functionality Clarification
Hi Team, Please assist us with an operational and functional clarification regarding the CRM email system in Booster Link for the following user inquiry: Username: aubsal User ID: 044.000.000.059 Ticket Number: 1649522567 Category: Booster App / C
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 15, 2026, 10:53 PM
NewTicket # 293528106 – User: nbbasolutionz – ID: 011.000.000.633 – Non-Profit/Community Account Configuration and Checkout Error
Hi Team, Please assist with a technical verification and provide clarification/materials for the following inquiry from user Allison: Username: nbbasolutionz User ID: 011.000.000.633 Ticket Number: 293528106 Category: Booster App / Account Setup &
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 15, 2026, 10:48 PM
NewTicket: 1235826796 – User: Nick Boyles – ID: 001.000.000.123 – Delayed Booster Wallet withdrawal request review
Hi Team, Please check the following case: • Username: Nick Boyles • ID: 001.000.000.123 • Ticket Number: 1235826796 • Issue Summary: The user submitted a withdrawal request from their Booster Wallet a couple of days ago, but the transaction rem
Jose Genovese <jose.genovese@booster.eco>
Jul 15, 2026, 4:21 PM
NewTicket # 1451764695 – User: bamahngum76 – ID: 001.000.006.471 – Power Shopper Product Activation Failure After Successful Payment
Hi Team, Please assist with a system review and activation for this user: Username: bamahngum76 User ID: 001.000.006.471 Ticket Number: 1451764695 Category: Power Shopper - Product Date Reported: 07/15/2026 Issue Summary: The user purchased a Po
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 15, 2026, 4:04 PM
NewTicket # 1625288734 – User: Aibooster – ID: 061.000.000.098 - Staking Transaction Fails with AA23 Validation Reverted Error After Web3 Update
Hi Team, Please assist with a technical system check for this user: Username: Aibooster User ID: 061.000.000.098 Category: Booster App / Web3 Staking Date Reported: 07/15/2026 Issue Summary: The user is unable to execute staking transactions afte
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 15, 2026, 3:55 PM
NewRe: [Sun Soft Inc] Re: Change of email address via letter of authorisation on 3 accounts please
Hi Team; Have just been asked to change the email addresses please. thanks Saima On 15.7.2026 04:32 PM, Support Team - Sunsoft Inc (Support) wrote: ##- Please type your reply above this line -## Your request (202529633) has been update
Saima Chaudhury - COO <saima.c@gng.community>
Jul 15, 2026, 3:41 PM
New[Sun Soft Inc] Re: Ticket 76402021– User: Owen – ID: 061.000.000.264 – Downline/Affiliate Count Discrepancy (User View: 130 vs System View: 133)
##- Please type your reply above this line -## Your request (202529636) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 11:37 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 3:37 PM
NewSAMS Staging Review and Admin Access
Hello Marko, We hope you are doing well. This email is regarding SAMS. We have completed the reconfiguration and testing in the staging environment. You can log in to the staging Admin Backoffice using the credentials below. From the Admin Backof
QAG <qag@sunsoftny.com>
Jul 15, 2026, 3:33 PM
New[Sun Soft Inc] Re: Change of email address via letter of authorisation on 3 accounts please
##- Please type your reply above this line -## Your request (202529633) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 11:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 3:32 PM
NewSAMS Staging Review and Admin Access
Hello Marko, We hope you are doing well. This email is regarding SAMS. We have completed the reconfiguration and testing in the staging environment. You can log in to the staging Admin Backoffice using the credentials below. From the Admin Backof
QAG <qag@sunsoftny.com>
Jul 15, 2026, 3:31 PM
New[Sun Soft Inc] Re: Ticket: 1838771363 – User: ease – ID: 061.000.000.286 – Investigation requested for a $1400 account discrepancy causing synchronization issues.
##- Please type your reply above this line -## Your request (202529638) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 11:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 3:26 PM
NewTicket # 98545469 – User: wealthbuilder – ID: 001.000.000.237 – Power Shopper & Product Activation Failures Following eWallet Deductions
Hi Team, Please assist with a system transaction check and product activation for this user: Username: wealthbuilder User ID: 001.000.000.237 Ticket Number: 98545469 Category: Booster App / Product Activation Date Reported: 07/15/2026 Issue Summa
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 15, 2026, 3:26 PM
NewFwd: Follow-up on Network Marketing Software Suite - Upgraded comp plan 🌹🌹🌹
FYI Cheerfully Yours! David B. Cyrus Vice President Customer Value & Revenue Office (CVRO) D: 315.231.6767 O: 315.231.6666 E: david@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 In all the work
David C <david@sunsoftny.com>
Jul 15, 2026, 3:24 PM
New[Sun Soft Inc] Re: Urgent: Support Email Notification Not Generated for Customer Reactivation
##- Please type your reply above this line -## Your request (202529626) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 11:21 EDT Hi, Thank you for your report.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 3:21 PM
NewHow to lower payment costs & win customers
Your pay by bank primer ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
The Plaid Team <info@email.plaid.com>
Jul 15, 2026, 3:09 PM
New[Sun Soft Inc] Re: Update Founder Rank Display for Qualified Partners
##- Please type your reply above this line -## Your request (202529646) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 10:55 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 2:55 PM
New[Sun Soft Inc] Re: Required Crown and Cruise Points Deductions
##- Please type your reply above this line -## Your request (202529645) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 10:29 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 2:29 PM
New[Sun Soft Inc] Re: Advanced Partner Genealogy Status Filter Not Working Correctly
##- Please type your reply above this line -## Your request (202529654) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 10:05 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 2:05 PM
NewRE: [Sun Soft Inc] Re: Ticket 76402021– User: Owen – ID: 061.000.000.264 – Downline/Affiliate Count Discrepancy (User View: 130 vs System View: 133)
Hi team, This was the screenshot we viewed before replying to you on July 9th. https://prnt.sc/dxigOShNQBUV Can you check, please? Let me know if you want something from us. Thank You! ________________________________ De: Support Team
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 15, 2026, 1:45 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
##- Please type your reply above this line -## Your request (202529608) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 09:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 1:38 PM
New[Sun Soft Inc] Re: ASAP - order sponsor selector
##- Please type your reply above this line -## Your request (202529607) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 08:48 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 12:48 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
Hi @Support Team - Sun Soft Inc I don't understand because the subject line was already working in the live webshop. These are emails from June 25 (English and Hungarian): That's why I'm asking: if it will work the same way in the live webshop
István Ringhoffer <ringi.teszt@gmail.com>
Jul 15, 2026, 12:46 PM
New[Sun Soft Inc] Re: Required Updates to the Events Section
##- Please type your reply above this line -## Your request (202529653) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 08:39 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 12:39 PM
NewRe: [Sun Soft Inc] Re: ASAP - order sponsor selector
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 15., Sze, 13:44): ##- Please type your reply above this line -## Your request (202529607) has
István Ringhoffer <ringi.teszt@gmail.com>
Jul 15, 2026, 12:38 PM
New[Sun Soft Inc] Re: Fwd: Request for Credit Version API Keys and Passwordless Access Setup
##- Please type your reply above this line -## Your request (202529176) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 07:49 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 11:49 AM
New[Sun Soft Inc] Re: ASAP - order sponsor selector
##- Please type your reply above this line -## Your request (202529607) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 07:44 EDT Hi, Thank you for your clarific
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 11:44 AM
New[Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)
##- Please type your reply above this line -## Your request (202529634) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 07:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 11:26 AM
New[Sun Soft Inc] Re: UI Corrections Required – Partner Name Spacing and Four & Free Text Color
##- Please type your reply above this line -## Your request (202529649) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 06:47 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 10:47 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 817622416 – User: oscnew – ID: 011.000.000.723 – User reports account access block but attaches a payment error scre...
##- Please type your reply above this line -## Your request (202529635) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 06:37 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 10:37 AM
New[Sun Soft Inc] Re: Token query
##- Please type your reply above this line -## Your request (202529632) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 06:36 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 10:37 AM
New[Sun Soft Inc] Re: Token query
##- Please type your reply above this line -## Your request (202529631) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 06:35 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 10:35 AM
New[Sun Soft Inc] Re: Ticket 76402021– User: Owen – ID: 061.000.000.264 – Downline/Affiliate Count Discrepancy (User View: 130 vs System View: 133)
##- Please type your reply above this line -## Your request (202529636) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 06:34 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 10:34 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
Hi @Support Team - Sun Soft Inc I still haven’t received the registration email, only the order confirmation: There’s also only an email about the order in SendGrid: The account is created: Üdvözlettel / Kind regards, Ringhoffer Istvá
István Ringhoffer <ringi.teszt@gmail.com>
Jul 15, 2026, 9:07 AM
New[Sun Soft Inc] Re: Correction – Payment Method to Remain on Customer Profile
##- Please type your reply above this line -## Your request (202529647) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 04:26 EDT Hi, Thank you for the updated r
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 8:26 AM
New[Sun Soft Inc] Re: Add Founder Rank Information Tooltip
##- Please type your reply above this line -## Your request (202529650) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 04:16 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 8:16 AM
New[Sun Soft Inc] Re: Token purchase and check out issue
##- Please type your reply above this line -## Your request (202529591) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 04:01 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 8:01 AM
New[Sun Soft Inc] Re: Remove Payment Card Ending in 2768 – Michel Munoz Ozuna
##- Please type your reply above this line -## Your request (202529642) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 03:57 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 7:57 AM
New[Sun Soft Inc] Re: Remove Additional Payment Methods – Customer Profile
##- Please type your reply above this line -## Your request (202529644) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 03:46 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 7:46 AM
New[Sun Soft Inc] Re: Activate Recurring Subscription – Maikel Perez (ID 818970)
##- Please type your reply above this line -## Your request (202529648) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 03:41 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 7:41 AM
New[Sun Soft Inc] Re: Adjustment to Cruise Up Contest Point Allocation
##- Please type your reply above this line -## Your request (202529601) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 03:33 EDT Hi, Thank you for the update.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 7:33 AM
New[Sun Soft Inc] Re: Top Priority – Missing CruiseUp Contest Qualification Requirements
##- Please type your reply above this line -## Your request (202529640) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 03:23 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 7:23 AM
New[Sun Soft Inc] Re: Urgent Cancellation Reversal and Recurring Subscription Reactivation – Roneld Reyes Cepero
##- Please type your reply above this line -## Your request (202529637) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 02:12 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 6:12 AM
NewSteve, stuck on the brief? Not anymore.
New assets for July are here, ready when you are. July's new
Envato Market <news@m.market.envato.com>
Jul 15, 2026, 5:59 AM
NewRe: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)
Hi Team, Thank you for confirming that the Smart Wallet migration was completed and that Alexandra’s BTEC tokens remain secure. The wallet migration message has now disappeared. However, Alexandra has confirmed that she is still unable to stake her toke
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 15, 2026, 5:59 AM
New[Sun Soft Inc] Re: Urgent Assistance Required to Identify Membership Associated With Ethoca Alert
##- Please type your reply above this line -## Your request (202529639) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 15, 2026, 01:47 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 15, 2026, 5:48 AM
NewFw: Action Required: Your app is not compliant with Google Play Policies (Booster Ignite)
Get Outlook for iOS ________________________________ From: Google Play Support <no-reply-googleplay-developer@google.com> Sent: Tuesday, 14 July 2026 23:26:42 To: mattferk1@gmail.com <mattferk1@gmail.com> Cc: matt.ferk@boostercorp.ai <matt.ferk@b
MATT FERK <mattferk1@gmail.com>
Jul 15, 2026, 3:28 AM
NewAdvanced Partner Genealogy Status Filter Not Working Correctly
Dear Team, The status filter in the Advanced Partner Genealogy section is not functioning correctly. When a specific status is selected, the genealogy should display only the partners who currently have that status. All partners with any other statu
Momentum Network <support@momentumnetwork.net>
Jul 15, 2026, 1:51 AM
NewRequired Updates to the Events Section
Dear Team, The current Events section needs to be updated, as some of its requirements are outdated and are limiting the proper creation and display of company events. Please correct the following: 1. Event Profile Image Size The platform cur
Momentum Network <support@momentumnetwork.net>
Jul 15, 2026, 1:47 AM
NewIncrease Document Upload Size Limit in Resources Section
Dear Team, Please increase the maximum file size allowed when uploading documents under the Resources > Document / PDFsection. The current limit of 2 MB is too restrictive. Momentum Network produces digital magazines featuring our company leaders, a
Momentum Network <support@momentumnetwork.net>
Jul 15, 2026, 1:39 AM
NewAdd Founder Rank Information Tooltip
Dear Team, Please add a question mark icon next to “Founder Rank,” using the same functionality currently available in the Top Producer and Top Recruiter sections. When the user selects the icon, it should display a brief explanation of the Founder
Momentum Network <support@momentumnetwork.net>
Jul 15, 2026, 1:33 AM
NewUI Corrections Required – Partner Name Spacing and Four & Free Text Color
Dear Development Team, Please correct the following display issues throughout the platform: 1. Partner Name Spacing There are currently two spaces between the partner’s first name and last name. This should be corrected so that all partner names
Momentum Network <support@momentumnetwork.net>
Jul 15, 2026, 1:25 AM
NewActivate Recurring Subscription – Maikel Perez (ID 818970)
Dear Team, Please activate the recurring subscription for the following customer: Name: Maikel Perez Customer ID: 818970 Email: lekiam0404@gmail.com Recurring Billing Date: August 13, 2026 Please ensure that the subscription is properly activa
Momentum Network <support@momentumnetwork.net>
Jul 15, 2026, 1:19 AM
NewCorrection – Payment Method to Remain on Customer Profile
Dear Team, Please disregard our previous email regarding the payment methods associated with Osmanivaldespino5@gmail.com. The only payment method that must remain saved on this customer’s profile is the card ending in 8983. Please remove the foll
Momentum Network <support@momentumnetwork.net>
Jul 15, 2026, 1:14 AM
NewUpdate Founder Rank Display for Qualified Partners
Dear Team, Please update the Founder Rank section for the only three partners who have officially earned a Founder title to date: 1. Priscilla Castellanos – Partner ID 170812 * Display: Founder Ambassador * Show the gold Ambassado
Momentum Network <support@momentumnetwork.net>
Jul 15, 2026, 12:45 AM
NewRequired Crown and Cruise Points Deductions
Dear Team, Please process the following point deductions: 1. Dunia Miranda Cabrera – Partner ID 698122 * Deduct 1 Crown point * Deduct 150 Cruise Up Contest points * Reason: Chargeback from her client Ana Virginia Blum – C
Momentum Network <support@momentumnetwork.net>
Jul 15, 2026, 12:40 AM
NewRemove Additional Payment Methods – Customer Profile
Dear Team, Please update the customer profile associated with Osmanivaldespino5@gmail.com and ensure that only the card ending in 5040 remains saved on the account. Please permanently remove the following payment methods: * Card ending in 898
Momentum Network <support@momentumnetwork.net>
Jul 15, 2026, 12:17 AM
NewRequired Enhancements to the T&C Acceptance Record
Dear Team, After reviewing the current T&C Acceptance section, we need the following essential information added to strengthen the electronic acceptance record: 1. Exact PDF copies of the documents accepted, permanently linked to the member’s acc
Momentum Network <support@momentumnetwork.net>
Jul 15, 2026, 12:15 AM
NewRemove Payment Card Ending in 2768 – Michel Munoz Ozuna
Dear Team, Please remove the payment card ending in 2768 from the following customer profile: Customer Name: Michel Munoz Ozuna Email: michelmunoz@yahoo.com Customer Profile ID: 810543298 Payment Profile ID: 1364282454 Card Ending: 2768 Pleas
Momentum Network <support@momentumnetwork.net>
Jul 14, 2026, 9:11 PM
NewTicket: 405117065 – User: VDixon – ID: 001.000.000.273 – Incorrect phone number assignment and zero credits display glitch on Booster Link.
Hi Team, Please check the following case: • Username: VDixon • ID: 001.000.000.273 • Ticket Number: 405117065 • Issue Summary: The user reports that his assigned Booster Link phone number belongs to a third-party company and his phone credits dis
Jose Genovese <jose.genovese@booster.eco>
Jul 14, 2026, 8:02 PM
NewTop Priority – Missing CruiseUp Contest Qualification Requirements
Dear Team, This is a top-priority request regarding the CruiseUp Contest requirements displayed in the back office. The current information shown in the CruiseUp Contest tab is incomplete. Please add the following rules to the requirements section:
Momentum Network <support@momentumnetwork.net>
Jul 14, 2026, 7:56 PM
NewUrgent Assistance Required to Identify Membership Associated With Ethoca Alert
Dear Team, We received the attached Ethoca fraud alert from Kount and need your assistance identifying the customer or membership associated with this transaction. Please search the system using the following details: Transaction Amount: $99.99
Momentum Network <support@momentumnetwork.net>
Jul 14, 2026, 7:36 PM
NewTicket: 1838771363 – User: ease – ID: 061.000.000.286 – Investigation requested for a $1400 account discrepancy causing synchronization issues.
Hi Team, Please check the following case: • Username: ease • ID: 061.000.000.286 • Ticket Number: 1838771363 • Issue Summary: The user is reporting a past system fault involving $1400 that has caused a synchronization issue in her account balance
Jose Genovese <jose.genovese@booster.eco>
Jul 14, 2026, 7:32 PM
NewUrgent Cancellation Reversal and Recurring Subscription Reactivation – Roneld Reyes Cepero
Dear Team, Please be advised that the following customer has withdrawn his cancellation request and wishes to continue receiving services: Customer Name: Roneld Reyes Cepero Customer ID: 278149 Email: roninegroni@icloud.com Please reverse the s
Momentum Network <support@momentumnetwork.net>
Jul 14, 2026, 7:12 PM
NewRe: [Sun Soft Inc] Re: Fwd: Request for Credit Version API Keys and Passwordless Access Setup
Unable to Access the Staging Environment Dear Team, Thank you for providing the login credentials. Unfortunately, I was unable to access the staging environment using the username and password provided. The system displays an “Invalid username an
Momentum Network <support@momentumnetwork.net>
Jul 14, 2026, 7:03 PM
NewRe: [Sun Soft Inc] Re: Adjustment to Cruise Up Contest Point Allocation
Unable to Access the Demo Account Dear Team, Thank you for providing the staging environment credentials. Unfortunately, I was unable to access the demo account using the username and password provided. The system displays an “Invalid username an
Momentum Network <support@momentumnetwork.net>
Jul 14, 2026, 7:01 PM
NewRE: [Sun Soft Inc] Re: SOS - Payout missing
Hi, Thank you. Please DO investigate the root cause already NOW so we don‘t run into the issue again. Thanks, Laszlo Mit freundlichen Grüßen, László Erdős Head of IT Strategy and Development Görresstraße 17 69126 Heidelberg Deutschla
laszlo@myconunity.com <laszlo@myconunity.com>
Jul 14, 2026, 6:55 PM
NewYou're still doing this manually?
Build a working AI agent in under an hour, no coding required. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Jul 14, 2026, 5:02 PM
NewHow users decide to sign up or drop off
Get insights into how users evaluate ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Plaid <info@email.plaid.com>
Jul 14, 2026, 4:25 PM
NewRe: [Sun Soft Inc] Re: ASAP - order sponsor selector
Hi @Support Team - Sun Soft Inc This ticket wasn’t about that; it was about the first checkbox, which should include all active users, but currently it doesn’t: Please investigate and fix the issue. Üdvözlettel / Kind regards, Ringhoffer Ist
István Ringhoffer <ringi.teszt@gmail.com>
Jul 14, 2026, 4:21 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Ticket # 1783260765– User: Teknoman – ID: 011.000.000.044 - Marketing Distribution Percentage and Organization Sync
##- Please type your reply above this line -## Your request (202529571) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:18 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 4:18 PM
New[Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)
##- Please type your reply above this line -## Your request (202529634) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:17 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 4:17 PM
New[Sun Soft Inc] Re: Urgent Investigation Required – Authorize.Net and Netsoft Payment Integration Failures
##- Please type your reply above this line -## Your request (202529628) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:14 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 4:14 PM
New[Sun Soft Inc] Re: Ticket # 1675717596 – User: giftneitende – ID: 001.000.006.731 – Smart Wallet Email Verification Code Failure
##- Please type your reply above this line -## Your request (202529613) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 4:10 PM
New[Sun Soft Inc] Re: Ticket # 623456595 – User: Jacob – ID: 061.000.000.009 – Booster Security Update OTP Refusal Issue
##- Please type your reply above this line -## Your request (202529579) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 4:09 PM
New[Sun Soft Inc] Re: Ticket: 1251663763 – User: yakwar – ID: 001.000.002.879 – Web3 staking interface access failure due to infinite loading and verification code errors
##- Please type your reply above this line -## Your request (202529619) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:06 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 4:06 PM
New[Sun Soft Inc] Re: Ticket: 490113879 – User: NealSalvino – ID: 001.000.000.712– Web3 Wallet authentication and login failure
##- Please type your reply above this line -## Your request (202529592) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:04 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 4:04 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
##- Please type your reply above this line -## Your request (202529608) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:02 EDT Hi, Kindly check now. The Spani
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 4:02 PM
New[Sun Soft Inc] Re: OTP Validation Failure Preventing Web3 Access
##- Please type your reply above this line -## Your request (202529600) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 12:01 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 4:01 PM
NewTicket 76402021– User: Owen – ID: 061.000.000.264 – Downline/Affiliate Count Discrepancy (User View: 130 vs System View: 133)
Hi Team, Please assist with a system check and review for this user: Username: Owen User ID: 061.000.000.264 Ticket Number: 76402021 Category: Back Office / Downline Display Date Reported: 07/14/2026 Issue Summary: The user reports a discrepancy
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 14, 2026, 3:46 PM
New[Sun Soft Inc] Re: ASAP - order sponsor selector
##- Please type your reply above this line -## Your request (202529607) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 11:38 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 3:38 PM
NewRe: [Sun Soft Inc] Re: Ticket: 817622416 – User: oscnew – ID: 011.000.000.723 – User reports account access block but attaches a payment error screenshot.
Hi Team, Please review the latest update regarding Orin Mollyneaux’s account: Username: oscnew User ID: 011.000.000.723 Original Ticket Number: 817622416 Related Sunsoft Ticket: 202529353 We previously authorized the deletion of the duplicate accoun
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 14, 2026, 3:38 PM
New[Sun Soft Inc] Re: Ticket: 875508845 – User: uoga – ID: 001.000.001.606 – Support login failure due to missing SSO token error on CRM dashboard portal
##- Please type your reply above this line -## Your request (202529621) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 11:36 EDT Hi, We have reviewed the report
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 3:36 PM
New[Sun Soft Inc] Re: Ticket # 31169567 – User: Boby – ID: 385.000.000.104 – Partner Merchant Missing Cash/Card Payment Method Options in App
##- Please type your reply above this line -## Your request (202529615) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 11:35 EDT Hi, We have reviewed the paymen
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 3:35 PM
NewRe: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)
As an addendum to my past message, please find the attachments she shared in this message. Thank you for your attention to this. ________________________________ From: Bric Zaldivar Sent: Tuesday, July 14, 2026 9:25 AM To: Support <support@sunsof
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 14, 2026, 3:27 PM
NewVERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)
Hi Team, Please urgently investigate two BTEC-related issues affecting the following user: Username: alexandra User ID: 061.000.000.001 Ticket Number: 1846191503 1. Unable to Stake 36,000 BTEC Alexandra attempted to stake 36,000 BTEC tokens. However
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 14, 2026, 3:25 PM
NewWhat the shipping industry won't say out loud
Salsa Showdown on demand: Carrier rates, free shipping myths, EU changes, & new features. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ShipStation <no-reply@shipstation.com>
Jul 14, 2026, 3:16 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
##- Please type your reply above this line -## Your request (202529361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 10:45 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 2:45 PM
New[Sun Soft Inc] Re: Urgent Correction Required – Momentum Cultural Award Voting Category
##- Please type your reply above this line -## Your request (202529625) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 10:02 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 2:02 PM
New[Sun Soft Inc] Re: Follow-Up – MAC & SmartCredit Integration Status
##- Please type your reply above this line -## Your request (202528838) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 09:45 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 1:45 PM
New[Sun Soft Inc] Re: Fwd: Request for Credit Version API Keys and Passwordless Access Setup
##- Please type your reply above this line -## Your request (202529176) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 09:45 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 1:45 PM
New[Sun Soft Inc] Re: Urgent: Fix Mobile Display Issues in Momentum Awards 2026 Voting Popup
##- Please type your reply above this line -## Your request (202529610) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 09:43 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 1:43 PM
NewChange of email address via letter of authorisation on 3 accounts please
Hi team; We have written request to change email and authorisation on 3 accounts details of which I attach below can you please sort this out for 3 members who are wishing to leave: Letter of Authorization I, Kazumi Kuroda, hereby authorize Yukik
Saima Chaudhury - COO <saima.c@gng.community>
Jul 14, 2026, 1:14 PM
NewToken query
Hi team; Another mop up for tokens please: I have purchased the NFT $400 on8/july. This is a gift voucher made by May 9th. Please give me a total of 6630 tokens for P2. 4420tokens are missing. CHZ12Q6FB1 -- Yours sincerely, Saima Chaudhu
Saima Chaudhury - COO <saima.c@gng.community>
Jul 14, 2026, 1:04 PM
NewToken query
Hi team; another mop up for the 3x on the gold monthly please: I have purchased the NFT $400 on 25/Jun.This is a gift voucher made by May 9th. Please give me a total of 6315 tokens for P2. 4210 tokens are missing. 🆔mochico1974 I9L6TCWIE1 Regar
Saima Chaudhury - COO <saima.c@gng.community>
Jul 14, 2026, 12:59 PM
NewRe: VERY URGENT: July Supercharge Purchase Option Missing on Mobile Browser
Dear Anna, Copied Anna. I will inform the team to do that. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 14, 2026, at 06:24, Da
QAG <qag@sunsoftny.com>
Jul 14, 2026, 12:33 PM
New[Sun Soft Inc] Re: Adjustment to Cruise Up Contest Point Allocation
##- Please type your reply above this line -## Your request (202529601) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 08:29 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 12:29 PM
New[Sun Soft Inc] Re: test accounts
##- Please type your reply above this line -## Your request (202529609) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 08:15 EDT Hello, Thank you for getting in
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 12:15 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
Hi @Support Team - Sun Soft Inc It's not the Hungarian email, it's the Spanish one. I'm not receiving the Spanish registration email. Please check video: https://drive.google.com/file/d/1Ld4PHao0d7qkKxlHuVgwuVOPFt6rZviE/view?usp=sharing Üdvözlette
István Ringhoffer <ringi.teszt@gmail.com>
Jul 14, 2026, 12:07 PM
NewRe: [Sun Soft Inc] Re: test accounts
Thank you. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 14., K, 13:08): ##- Please type your reply above this line -## Your request (202529609) has be
István Ringhoffer <ringi.teszt@gmail.com>
Jul 14, 2026, 11:29 AM
New[Sun Soft Inc] Re: VERY URGENT: July Supercharge Purchase Option Missing on Mobile Browser
##- Please type your reply above this line -## Your request (202529624) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 07:10 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 11:10 AM
New[Sun Soft Inc] Re: Ticket # 479705992 – User: KarenOliver – ID: 787.000.000.003 – Two-Factor Authentication (2FA) Reset Request
##- Please type your reply above this line -## Your request (202529611) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 07:09 EDT Hi, We would like to confirm th
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 11:09 AM
New[Sun Soft Inc] Re: test accounts
##- Please type your reply above this line -## Your request (202529609) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 07:08 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 11:08 AM
New[Sun Soft Inc] Re: Prelaunch details
##- Please type your reply above this line -## Your request (202529552) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 07:07 EDT Hi, Kindly review the latest up
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 11:07 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
Hi @Support Team - Sun Soft Inc I don't understand this. Will the subject line of the thank-you email in the live webshop be available in four languages if we activate the changes made here? Üdvözlettel / Kind regards, Ringhoffer István Suppor
István Ringhoffer <ringi.teszt@gmail.com>
Jul 14, 2026, 10:39 AM
NewFwd: VERY URGENT: July Supercharge Purchase Option Missing on Mobile Browser
Steve, Post optimisation do encourage the users to download the mobile app if they try to open it from the mobile browser. Sincerely, David B. Cyrus Vice President, Sunsoft Inc. Sent from my iPad using AT&T Begin forwarded message: From:
David C <david@sunsoftny.com>
Jul 14, 2026, 10:24 AM
New[Sun Soft Inc] Re: Voting Popup Continues Appearing After Completion
##- Please type your reply above this line -## Your request (202529629) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 06:15 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 10:15 AM
New[Sun Soft Inc] Re: Request to Permanently Remove Canceled Partner Membership
##- Please type your reply above this line -## Your request (202529627) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 05:55 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 9:55 AM
New[Sun Soft Inc] Re: Crown Council Pin Reassignment Request
##- Please type your reply above this line -## Your request (202529623) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 04:36 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 8:36 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Remove Test/Showcase Merchant Accounts
##- Please type your reply above this line -## Your request (202529617) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 04:04 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 8:05 AM
NewRe: [Sun Soft Inc] Re: test accounts
Hi @Support Team - Sun Soft Inc These two accounts are also test accounts and can be deleted. Üdvözlettel / Kind regards, Ringhoffer István Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> ezt írta (időpont: 2026. júl. 14., K, 9:35
István Ringhoffer <ringi.teszt@gmail.com>
Jul 14, 2026, 7:37 AM
New[Sun Soft Inc] Re: test accounts
##- Please type your reply above this line -## Your request (202529609) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 03:35 EDT Hi, We have deleted the test ac
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 7:35 AM
New[Sun Soft Inc] Re: Ticket #1004641032 – User: NealSalvino – ID: 001.000.000.712 - Discrepancy Between Back Office and Mobile App MC Totals
##- Please type your reply above this line -## Your request (202529616) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 03:31 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 7:31 AM
New[Sun Soft Inc] Re: Urgent Request to Remove Obsolete Payment Method from Customer Profile
##- Please type your reply above this line -## Your request (202529622) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 02:05 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 6:05 AM
NewRE: [Sun Soft Inc] Re: Prelaunch details
Hi, Thank you. 1. Brevo integration * I’m not convinced, that mving everything to Brevo ist the best idea – I was ONLY talking about the first confirmation email, and not password reset and so on – but if we can trust the intergation, we
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Jul 14, 2026, 5:23 AM
New[Sun Soft Inc] Re: Urgent Review Required – Rank Downgrade Notification Timing and Missing Alerts
##- Please type your reply above this line -## Your request (202529604) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 14, 2026, 01:21 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 14, 2026, 5:22 AM
NewVoting Popup Continues Appearing After Completion
Dear Team, We have identified an issue with the Momentum Awards 2026 voting popup. Once a partner has completed and submitted votes for all 10 award categories, the voting popup should no longer appear when they access the back office. However, as s
Momentum Network <support@momentumnetwork.net>
Jul 14, 2026, 2:49 AM
NewUrgent Investigation Required – Authorize.Net and Netsoft Payment Integration Failures
Dear Team, We are currently experiencing a serious payment-processing issue involving the integration between Authorize.Net and the Netsoft platform. Certain payments initiated through Netsoft—whether through enrollment links or the Reactivate Custo
Momentum Network <support@momentumnetwork.net>
Jul 14, 2026, 2:36 AM
NewRequest to Permanently Remove Canceled Partner Membership
Dear Team, Please permanently remove the canceled partner membership associated with the following account from the Momentum Network system: * Partner ID: 990913 * Name: Virgilio Lopez * Current Status: Canceled This membership is n
Momentum Network <support@momentumnetwork.net>
Jul 14, 2026, 2:28 AM
NewUrgent: Support Email Notification Not Generated for Customer Reactivation
Dear Team, We have identified another failure in the customer reactivation notification process. On July 13, 2026, at 1:43 PM Eastern Time, customer Maritza Leon successfully reactivated her membership directly through her platform. The $99.99 trans
Momentum Network <support@momentumnetwork.net>
Jul 14, 2026, 2:15 AM
NewNew features and 21 new voices in Voice Agent Builder
Agent transfers, custom MCPs, speech controls, and more. 21 new voices, multi-agent transfers, custom MCPs Hi Steve, We heard your feedback, and we've been rapidly adding new features to the Voice Agent Builder to support more use cases and give
SpaceXAI <noreply@x.ai>
Jul 14, 2026, 12:38 AM
NewRe: [Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Ticket # 1783260765– User: Teknoman – ID: 011.000.000.044 - Marketing Distribution Percentage and Organization Sync
Hi Team, Please investigate the unresolved Marketing Campaign concerns reported by the affiliate below. Username: Teknoman Previous Ticket: 1783260765 Area: Marketing Campaigns / Organization Genealogy Issue 1: Incorrect Contribution Percentage The
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 14, 2026, 12:12 AM
NewUrgent Correction Required – Momentum Cultural Award Voting Category
Dear Team, An urgent correction is required in the Momentum Awards voting pop-up, specifically and exclusively within the Momentum Cultural Award category. Partner Amaya Obeso has canceled her Momentum Network membership and is therefore no longer e
Momentum Network <support@momentumnetwork.net>
Jul 13, 2026, 11:57 PM
NewVERY URGENT: July Supercharge Purchase Option Missing on Mobile Browser
Hi Team, Please urgently investigate the mobile browser version of the Affiliate Dashboard. When a user accesses the new July Supercharge through a mobile web browser, the page is not properly optimized and there is no visible button or option allowing
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 13, 2026, 11:51 PM
NewCrown Council Pin Reassignment Request
Dear Team, Please be advised that Partner Amaya Obeso (ID 461398) has canceled her Momentum Network membership and, as a result, is no longer an active member of the Crown Council. Kindly complete the following updates: 1. Remove the Crown Cou
Momentum Network <support@momentumnetwork.net>
Jul 13, 2026, 11:20 PM
NewUrgent Request to Remove Obsolete Payment Method from Customer Profile
Dear Team, Please remove the payment method ending in 2708 from the customer profile associated with Christian Castro Vazquezand the email address chriiztian21@gmail.com. The customer currently has two payment profiles registered. The card ending in
Momentum Network <support@momentumnetwork.net>
Jul 13, 2026, 10:52 PM
NewTicket: 875508845 – User: uoga – ID: 001.000.001.606 – Support login failure due to missing SSO token error on CRM dashboard portal
Hi Team, Please check the following case: * Username: uoga * ID: 001.000.001.606 * Ticket Number: 875508845 * Issue Summary: The support team is currently unable to access uoga's configuration environment due to a fatal Single Sign-
Jose Genovese <jose.genovese@booster.eco>
Jul 13, 2026, 10:48 PM
NewRe: [Sun Soft Inc] Re: Urgent Review Required – Rank Downgrade Notification Timing and Missing Alerts
Confirmed El lun, 13 jul 2026 a la(s) 2:39 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529604) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Jul 13, 2026, 9:33 PM
NewNew login to your xAI account
Your xAI account has been accessed from a new IP address We've noticed a new login Hi Steve, We're notifying you by email of a new login to your xAI account: Time: Mon, 13 Jul 2026 20:50:31 +0000 IP address: 173.239.211.246 Location: New Yor
SpaceXAI <noreply@x.ai>
Jul 13, 2026, 8:50 PM
NewTicket: 1251663763 – User: yakwar – ID: 001.000.002.879 – Web3 staking interface access failure due to infinite loading and verification code errors
Hi Team, Please check the following case: * Username: yakwar * ID: 001.000.002.879 * Ticket Number: 1251663763 * Issue Summary: The user is experiencing an urgent blockage when attempting to access the Web3 platform for BTEC token s
Jose Genovese <jose.genovese@booster.eco>
Jul 13, 2026, 5:40 PM
NewRe: [Sun Soft Inc] Re: Remove Test/Showcase Merchant Accounts
Hi Team, Please proceed with the deletion and let us know when it's done. Thank you! ________________________________ From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Sent: Friday, July 3, 2026 9:10 AM To: Bric Zaldivar <bric
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 13, 2026, 5:20 PM
NewTicket #1004641032 – User: NealSalvino – ID: 001.000.000.712 - Discrepancy Between Back Office and Mobile App MC Totals
Hi Team, Please assist with a system check and review for this user: Username: NealSalvino User ID: 001.000.000.712 Ticket Number: 1004641032 Category: Other / App Sync Date Reported: 07/12/2026 Issue Summary: The user reports that the MC totals
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 13, 2026, 5:19 PM
NewTicket # 31169567 – User: Boby – ID: 385.000.000.104 – Partner Merchant Missing Cash/Card Payment Method Options in App
Hi Team, Please assist with a system check and review for this user: Username: Boby Ticket Number: 31169567 User ID: 385.000.000.104 Category: Payment Issue / Partner Merchant Date Reported: 07/12/2026 Issue Summary: User is unable to record a p
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 13, 2026, 5:05 PM
NewTicket # 755070818 – User: Paul - ID: 001.000.001.246 – Missing Initial $3000 BTEC Investment & Portfolio Overview Discrepancy
Hi Team, Please assist with a system check and review for this user: Username: Paul User ID: 001.000.001.246 Ticket Number: 755070818 Category: BTEC / Ledger Verification Date Reported: 07/11/2026 Issue Summary: User reports a discrepancy betwee
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 13, 2026, 4:39 PM
NewTicket # 1675717596 – User: giftneitende – ID: 001.000.006.731 – Smart Wallet Email Verification Code Failure
Hi Team, Please assist with a system check and review for this user: Username: giftneitende User ID: 001.000.006.731 Ticket Number: 1675717596 Category: BTEC / Authentication Date Reported: 07/11/2026 Issue Summary: The user reports that the ema
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 13, 2026, 3:54 PM
NewUpdate on Web 3.0 OTP Issue
Hello Matthew, We hope you're doing well. This email is regarding the Web 3.0 OTP issue. We would like to inform you that this is related to the security enhancement we discussed previously. We held this security update until after the July launch. The
QAG <qag@sunsoftny.com>
Jul 13, 2026, 3:48 PM
NewTicket # 479705992 – User: KarenOliver – ID: 787.000.000.003 – Two-Factor Authentication (2FA) Reset Request
Hi Team, Please assist with a system check and review for this user: Username: KarenOliver User ID: 787.000.000.003 Ticket Number: 479705992 Category: Booster Wallet / 2FA Security Date Reported: 07/10/2026 Issue Summary: The user requests a Goo
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 13, 2026, 3:32 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
##- Please type your reply above this line -## Your request (202529608) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 11:20 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 13, 2026, 3:20 PM
NewUrgent: Fix Mobile Display Issues in Momentum Awards 2026 Voting Popup
Hello Team, I have identified a serious UI issue affecting the Momentum Awards 2026 voting popup when it is accessed from a mobile device. As shown in the attached screenshots, the popup is not responsive and the entire layout breaks on mobile. The
Momentum Network <support@momentumnetwork.net>
Jul 13, 2026, 3:08 PM
New[Sun Soft Inc] Re: SOS - Payout missing
##- Please type your reply above this line -## Your request (202529606) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 11:01 EDT Hi, We checked the issue for us
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 13, 2026, 3:01 PM
New[Sun Soft Inc] Re: Follow-Up: Momentum Awards 2026 Voting Popup Request
##- Please type your reply above this line -## Your request (202529422) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 10:48 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 13, 2026, 2:48 PM
New[Sun Soft Inc] Re: Prelaunch details
##- Please type your reply above this line -## Your request (202529552) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 10:36 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 13, 2026, 2:36 PM
Newtest accounts
Hi @Support Team - Sun Soft Inc Please delete these test accounts: stephan1989@cock.li stephan1989@riseup.net amu@gmail.ckm scc.gc011@gmail.com angolteszt2@protonmail.com istvanvagyok6@atomicmail.io istvanvagyok5@atomicmail.io istvanvagyok4@a
István Ringhoffer <ringi.teszt@gmail.com>
Jul 13, 2026, 1:46 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
##- Please type your reply above this line -## Your request (202529361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 09:29 EDT Hi, We have done this on the st
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 13, 2026, 1:29 PM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
Hi @Support Team - Sun Soft Inc For the Add Distributor function, the successful connection email is received in Spanish, but on the webshop site, it is not received when placing an order as a guest. I also checked the SendGrid account, but I couldn
István Ringhoffer <ringi.teszt@gmail.com>
Jul 13, 2026, 12:58 PM
New[Sun Soft Inc] Re: Incorrect Expired Status and Client Account Conversion – Partner ID 599948
##- Please type your reply above this line -## Your request (202529594) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 07:48 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 13, 2026, 11:48 AM
NewASAP - order sponsor selector
Hi @Support Team - Sun Soft Inc Many users (sponsors) are not appearing in the sponsor selector. I tried it with several users, but it returned no results. Please investigate and fix the issue. Üdvözlettel / Kind regards, Ringhoffe
István Ringhoffer <ringi.teszt@gmail.com>
Jul 13, 2026, 11:40 AM
New[Sun Soft Inc] Re: Create Recurring Subscription for Client 956052 – Robye Ballard
##- Please type your reply above this line -## Your request (202529602) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 07:35 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 13, 2026, 11:35 AM
NewSOS - Payout missing
Hi, 1. Please urgently check user bm498779, how come he triggered a payout and it shows up in his Wallet, but we NEVER received it to Tipalti in order to approve it. 1. Are there any other users in this situation??? 1. Is this
laszlo@myconunity.com <laszlo@myconunity.com>
Jul 13, 2026, 10:56 AM
New[Sun Soft Inc] Re: Urgent Review Needed – Incorrect Weekly Commission for Executive Business Director Qualification
##- Please type your reply above this line -## Your request (202529603) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 06:32 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 13, 2026, 10:32 AM
NewRe: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
Hi @Support Team - Sun Soft Inc Why did you change the subject to just one language? Only on the staging server? In the live webshop, the subject needs to be available in all four languages. It looks like the emails are good now, except for the subj
István Ringhoffer <ringi.teszt@gmail.com>
Jul 13, 2026, 9:57 AM
New[Sun Soft Inc] Re: Urgent Review Required – Rank Downgrade Notification Timing and Missing Alerts
##- Please type your reply above this line -## Your request (202529604) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 02:39 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 13, 2026, 6:39 AM
New[Sun Soft Inc] Re: Urgent – Business Associate Title Not Being Assigned Despite Qualification
##- Please type your reply above this line -## Your request (202529599) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 13, 2026, 01:51 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 13, 2026, 5:51 AM
NewRE: [Sun Soft Inc] Re: Prelaunch details
Hi, Thank you. 1. Please make sure, that the allocated usernames have the format “flaaaaaa”, where * f is the first letter of the firstname * l is the first letter of the lastname * And a is a random digit between 0 and 9 *
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Jul 13, 2026, 5:46 AM
NewUrgent Review Required – Rank Downgrade Notification Timing and Missing Alerts
Hello Team, Please review this issue urgently. The notifications shown in the attached screenshot are the Rank Downgrade Notifications I received for Partners who are not currently qualifying for their Lifetime Rank. However, there are two major
Momentum Network <support@momentumnetwork.net>
Jul 13, 2026, 4:37 AM
NewUrgent Review Needed – Incorrect Weekly Commission for Executive Business Director Qualification
Hello Team, Please review the account for the following Partner: Partner: Alejandra Contreras Partner ID: 607436 This Partner is currently qualifying for the title of Executive Business Director. As shown in the system, she has completed the req
Momentum Network <support@momentumnetwork.net>
Jul 13, 2026, 4:33 AM
NewRe: [Sun Soft Inc] Re: Incorrect Expired Status and Client Account Conversion – Partner ID 599948
Updated Payment Method – Kelly Halima Haydar Perez (Partner ID: 599948) Hi Team, Thank you for the update. Kelly Halima Haydar Perez has provided a new payment method 4430400043436694, with an expiration date of 04/29 and CVV: 351. Please update
Momentum Network <support@momentumnetwork.net>
Jul 12, 2026, 11:53 PM
Newnetsoft.ny, see p_s_n__xx in your feed
New people to discover Suggested account based on your interests: p_s_n__xx. PSan p_s_n__xx See profile 1 You have 1 notification you may not have seen. This message was sent to qag@sunsoftny.com. If you don't want to receive these
p_s_n__xx on Instagram <no-reply@mail.instagram.com>
Jul 12, 2026, 5:07 PM
NewCreate Recurring Subscription for Client 956052 – Robye Ballard
Hello Team, Please create a recurring subscription for the following client: Client ID: 956052 Name: Robye Ballard Recurring Amount: $99.99 Start Date: 08/13/2026 Please confirm once the recurring subscription has been created successfully.
Momentum Network <support@momentumnetwork.net>
Jul 12, 2026, 5:31 AM
NewRe: [Sun Soft Inc] Re: Follow-Up: Momentum Awards 2026 Voting Popup Request
Approval to Proceed with Implementation Hi Team, Thank you for the update and for confirming that the reported items have been reviewed and corrected. You may proceed with implementing the updates. Please confirm once everything has been fully
Momentum Network <support@momentumnetwork.net>
Jul 12, 2026, 4:32 AM
NewAdjustment to Cruise Up Contest Point Allocation
Hello Team, I urgently need you to unlock the option in Netsoft under the administrative section, within the Cruise Up Contest Points tab, specifically where event points are added. I need to be able to manually enter any amount of additional points
Momentum Network <support@momentumnetwork.net>
Jul 12, 2026, 12:38 AM
NewOTP Validation Failure Preventing Web3 Access
Hi Team, We have an urgent issue that requires immediate attention. The OTP verification codes generated by the system are being rejected as incorrect, preventing users from accessing their Web3 accounts. Affected Account ID: 001.000.000.186 Issue Loc
Matt Swanson <matthew.swanson@booster.eco>
Jul 11, 2026, 10:59 PM
NewUrgent – Business Associate Title Not Being Assigned Despite Qualification
Hello Team, Please review this issue as a high priority, as it indicates a critical problem with the title assignment logic. The partner below has already met all the qualification requirements for the Business Associate title; however, the system h
Momentum Network <support@momentumnetwork.net>
Jul 11, 2026, 4:19 PM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: URGENT Changes to Landingpage
##- Please type your reply above this line -## Your request (202529570) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 10:16 EDT Hi, Thank you for providing the
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 11, 2026, 2:17 PM
New[Sun Soft Inc] Re: [Sun Soft Inc] Re: Commission and Payout statements
##- Please type your reply above this line -## Your request (202529598) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 10:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 11, 2026, 2:07 PM
New[Sun Soft Inc] Re: Commission and Payout statements
Dear all, Laszlo informed me surprisingly that the user LaPuraVida is getting 100PV monthly for free, what is implemented hard in the software. Please let me request to delete this feature. Further let me note that the operation is ongoing. Be
dietmar@wenuraswitzerland.com <dietmar@wenuraswitzerland.com>
Jul 11, 2026, 12:46 PM
New[Sun Soft Inc] Re: Incorrect Expired Status and Client Account Conversion – Partner ID 599948
##- Please type your reply above this line -## Your request (202529594) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 08:35 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 11, 2026, 12:36 PM
New[Sun Soft Inc] Re: Follow-Up: Momentum Awards 2026 Voting Popup Request
##- Please type your reply above this line -## Your request (202529422) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 07:44 EDT Hi, Thank you for your feedback
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 11, 2026, 11:44 AM
New[Sun Soft Inc] Re: Duplicate Partner Profile – Xeniabeth Abreu
##- Please type your reply above this line -## Your request (202529595) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 04:05 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 11, 2026, 8:05 AM
New[Sun Soft Inc] Re: Ticket: 1566608897 – User: harveytilton – ID: 001.000.000.019 – BTEC balance synchronization issue after package purchase
##- Please type your reply above this line -## Your request (202529581) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 03:28 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 11, 2026, 7:28 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Demo AI Assistant BO overview
##- Please type your reply above this line -## Your request (202528607) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 03:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 11, 2026, 7:26 AM
New[Sun Soft Inc] Re: Ticket: 1011051155 – User: Aquathyst7 – ID: 001.000.001.642 – Missing Swap BTEC functionality on user profile
##- Please type your reply above this line -## Your request (202529590) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 03:07 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 11, 2026, 7:07 AM
New[Sun Soft Inc] Re: Importnat legal requirement- data required.
##- Please type your reply above this line -## Your request (202529519) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 02:15 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 11, 2026, 6:15 AM
New[Sun Soft Inc] Re: Ticket: N/A – User: friaben7 – ID: 001.000.005.861 – Duplicate account login conflict and deletion request
##- Please type your reply above this line -## Your request (202529593) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 11, 2026, 01:48 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 11, 2026, 5:48 AM
NewDuplicate Partner Profile – Xeniabeth Abreu
Hello Team, Please review the account for Xeniabeth Abreu, as she currently has two profiles in the system: * Partner ID 918230 – Active * Partner ID 483001 – Canceled This is a duplicate account. Please permanently remove the canceled p
Momentum Network <support@momentumnetwork.net>
Jul 11, 2026, 1:23 AM
NewIncorrect Expired Status and Client Account Conversion – Partner ID 599948
Hello Team, Please review the account of Kelly Halima Haydar Perez, Partner ID 599948. Her account is currently showing as Declined and Expired, but the Expired status is incorrect. As previously instructed, a Partner or Client should only be moved
Momentum Network <support@momentumnetwork.net>
Jul 11, 2026, 1:21 AM
NewTicket: N/A – User: friaben7 – ID: 001.000.005.861 – Duplicate account login conflict and deletion request
Hi Team, Please check the following case: • Username: friaben7 • ID: 001.000.005.861 • Ticket Number: N/A • Issue Summary: The user has two active accounts that previously shared the exact same email, causing an authentication conflict during log
Jose Genovese <jose.genovese@booster.eco>
Jul 10, 2026, 11:15 PM
NewTicket: 490113879 – User: NealSalvino – ID: 001.000.000.712– Web3 Wallet authentication and login failure
Hi Team, Please check the following case: • Username: NealSalvino • ID: 001.000.000.712 • Ticket Number: 490113879 • Issue Summary: The user is unable to log into his Web3 account to stake his purchased tokens because the verification codes are n
Jose Genovese <jose.genovese@booster.eco>
Jul 10, 2026, 10:14 PM
NewToken purchase and check out issue
Hi, We are receiving multiple complaints from members who are trying to purchase more than one token package. Currently, they have to purchase each package individually. After the first purchase, they often see the tokens in their wallet, but after
Matt Ferk <Matt.Ferk@booster.eco>
Jul 10, 2026, 10:02 PM
NewRe: [Sun Soft Inc] Re: URGENT SECURITY CONCERN | Incorrect Profile, Wallet Email, and Missing BTEC Records – Paul (001.000.001.246) / johnchomynfcm (011.000.000.003)
Hi Team, Please urgently review this additional update regarding Paul’s account: Username: Paul User ID: 001.000.001.246 Sunsoft Request: 202529562 Paul followed the recommended troubleshooting steps and cleared his browser cache and cookies. However
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 10, 2026, 9:25 PM
NewRe: [Sun Soft Inc] Re: Importnat legal requirement- data required.
Hi! Thank you for the updated. It seems it is working but you have a duplicate display on the hope page. The bottom one on the picture with X needs to be removed. From: Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> Date: Friday,
Matt Ferk <Matt.Ferk@booster.eco>
Jul 10, 2026, 9:20 PM
NewTicket: 1011051155 – User: Aquathyst7 – ID: 001.000.001.642 – Missing Swap BTEC functionality on user profile
Hi Team, Please check the following case: • Username: Aquathyst7 • ID: 001.000.001.642 • Ticket Number: 1011051155 • Issue Summary: The user reports that the "Swap BTEC" button is missing from her dashboard, while claiming her husband's account h
Jose Genovese <jose.genovese@booster.eco>
Jul 10, 2026, 9:17 PM
NewTicket: 1566608897 – User: harveytilton – ID: 001.000.000.019 – BTEC balance synchronization issue after package purchase
Hi Team, Please check the following case: • Username: harveytilton • ID: 001.000.000.019 • Ticket Number: 1566608897 • Issue Summary: The user purchased a second $1,000.00 package, but the corresponding BTEC tokens are not reflecting in their wal
Jose Genovese <jose.genovese@booster.eco>
Jul 10, 2026, 7:28 PM
NewSocketLabs is joining Infobip! Here's what it means for you
Hi there, We have some good news to share: SocketLabs is now part of Infobip, a global cloud communications platform operating in 190+ countries and handling billions of customer interactions every month. Think of it as SocketLabs' new home: same tea
SocketLabs <team@socketlabs.com>
Jul 10, 2026, 6:40 PM
NewTicket: 342434895 – User: Aibooster – ID: 061.000.000.098 – Wallet connection failure on staking overview after Privy OTC verification
Hi Team, Please check the following case: • Username: Aibooster • ID: 061.000.000.098 • Ticket Number: 342434895 • Issue Summary: The user reports that their wallet fails to connect to the platform specifically after navigating to the staking ove
Jose Genovese <jose.genovese@booster.eco>
Jul 10, 2026, 5:19 PM
NewTicket # 623456595 – User: Jacob – ID: 061.000.000.009 – Booster Security Update OTP Refusal Issue
Hi Team, Please assist with a system check and review for this user: Username: Jacob User ID: 061.000.000.009 Ticket Number: 623456595 Category: BTEC / Security Update Date Reported: 07/10/2026 Issue Summary: The user is unable to complete the B
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 10, 2026, 4:53 PM
New[Sun Soft Inc] Re: Importnat legal requirement- data required.
##- Please type your reply above this line -## Your request (202529519) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 11:32 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 10, 2026, 3:32 PM
NewDisplay fo token portfolio value
Hi, As I communicate with our affiliates every day, one of the most common questions I receive is, "What is the current value of my tokens?" At the moment, I have to explain that they need to calculate it manually and need to explain them that to s
Matt Ferk <Matt.Ferk@booster.eco>
Jul 10, 2026, 2:37 PM
New[Sun Soft Inc] Re: [Ticket #1110860618] Google Calendar Integration Not Blocking Busy Times in Flow | Sawyer | ID 001.000.000.879
##- Please type your reply above this line -## Your request (202529260) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 10:26 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 10, 2026, 2:26 PM
New[Sun Soft Inc] Re: Correction Needed: Sunday Rank Downgrade Notification Logic
##- Please type your reply above this line -## Your request (202529558) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 10:14 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 10, 2026, 2:14 PM
New[Sun Soft Inc] Re: Founder Rank Notification System Issue
##- Please type your reply above this line -## Your request (202529534) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 09:40 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 10, 2026, 1:40 PM
New[Sun Soft Inc] Re: Follow-Up: Founder Rank Notification System Issue – Pending Correction
##- Please type your reply above this line -## Your request (202529560) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 09:22 EDT Hi, Thank you for your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 10, 2026, 1:22 PM
New[Sun Soft Inc] Re: Ticket 2120780349 - FLOW Notification Settings Page Only Shows Bell Icon - Aibooster ID 061.000.000.098
##- Please type your reply above this line -## Your request (202529428) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 07:27 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 10, 2026, 11:27 AM
New[Sun Soft Inc] Re: Four and Free Indicator Implementation
##- Please type your reply above this line -## Your request (202529533) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 07:26 EDT Hi, Thank you for your confirma
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 10, 2026, 11:26 AM
New[Sun Soft Inc] Re: Mass Payout
##- Please type your reply above this line -## Your request (202529577) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 06:15 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 10, 2026, 10:15 AM
New[Sun Soft Inc] Re: Magazine Popup Requirement for Executive Business Director Qualification
##- Please type your reply above this line -## Your request (202529576) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 06:10 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 10, 2026, 10:10 AM
New[Sun Soft Inc] Re: Request to Convert Partner 473726 to Customer
##- Please type your reply above this line -## Your request (202529573) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 02:39 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 10, 2026, 6:39 AM
New[Sun Soft Inc] Re: RE: [Sun Soft Inc] Re: Ticket # 1783260765– User: Teknoman – ID: 011.000.000.044 - Marketing Distribution Percentage and Organization Sync
##- Please type your reply above this line -## Your request (202529571) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 02:35 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 10, 2026, 6:35 AM
New[Sun Soft Inc] Re: Request to Reverse Cancellation and Reactivate Recurring Subscription
##- Please type your reply above this line -## Your request (202529575) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 02:16 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 10, 2026, 6:16 AM
New[Sun Soft Inc] Re: Request to Remove Cards from Customer Profiles
##- Please type your reply above this line -## Your request (202529574) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 10, 2026, 01:40 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 10, 2026, 5:41 AM
NewMass Payout
Our Mass Payout seems to be incorrect, or perhaps I'm just not sure what the timeframe is. I think to get a clean start the best option is to reset the numbers all to zero ($0) as of May 31, 2026. That way, only what has accrued since June 1 will show up
Chad Osborne <chad@callitclosed.com>
Jul 9, 2026, 10:56 PM
NewMagazine Popup Requirement for Executive Business Director Qualification
Hello Team, Please assist us with the following requirement: If any Partner qualifies for the Executive Business Director rank, the Magazine Invitation Popup should automatically appear in their Back Office. This popup must display the invitation
Momentum Network <support@momentumnetwork.net>
Jul 9, 2026, 8:34 PM
NewRequest to Reverse Cancellation and Reactivate Recurring Subscription
Hello Team, Please assist us with the following customer account: Customer ID: 171888 Name: Yimarys Rosado Email: Yimarysrosado@gmail.com The customer initially requested cancellation, but she has now confirmed that she does not want to cancel
Momentum Network <support@momentumnetwork.net>
Jul 9, 2026, 8:25 PM
NewRequest to Remove Cards from Customer Profiles
Hello Team, Please assist us with removing the following cards from the corresponding customer profiles: Customer ID: 524871 Name: Xavier Rodriguez Rodriguez Card to remove: Card ending in 3857 Customer ID: 662112 Name: Guillermo Gonzalez Car
Momentum Network <support@momentumnetwork.net>
Jul 9, 2026, 8:07 PM
NewRe: [Sun Soft Inc] Re: Follow-Up: Momentum Awards 2026 Voting Popup Request
Awards Voting Popup and Awards Report Issues Hello Team, Thank you for the update. I tested the implementation, and there are several items that need to be corrected before we can approve this for deployment. First, I attempted to access the A
Momentum Network <support@momentumnetwork.net>
Jul 9, 2026, 7:36 PM
NewRe: [Sun Soft Inc] Re: Follow-Up: Founder Rank Notification System Issue – Pending Correction
Confirmed El jue, 9 jul 2026 a la(s) 10:47 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529560) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Jul 9, 2026, 7:30 PM
NewRe: [Sun Soft Inc] Re: Four and Free Indicator Implementation
Confirmed El jue, 9 jul 2026 a la(s) 4:11 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529533) has been updated. To add additional comments, reply to th
Momentum Network <support@momentumnetwork.net>
Jul 9, 2026, 7:30 PM
NewRequest to Convert Partner 473726 to Customer
Hello Team, Please assist us with converting the following Partner account into a Customer account: Partner ID: 473726 Name: Leandro Gutierrez Rendon We need the account to be updated in the platform from Partner to Customer. Please also make th
Momentum Network <support@momentumnetwork.net>
Jul 9, 2026, 6:50 PM
NewRE: [Sun Soft Inc] Re: Ticket # 1783260765– User: Teknoman – ID: 011.000.000.044 - Marketing Distribution Percentage and Organization Sync
Hi team, Please help with the additional information the user recently sent us in the same ticket. Issue Summary: The user reports receiving downline members from Uganda, Nigeria, and Ghana despite participating in a USA-focused marketing c
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 9, 2026, 5:15 PM
Newnetsoft.ny, catch up on moments you've missed
supersunmahesh , trishakrishnan and others posted something new. Catch up on Instagram supersunmahesh, trishakrishnan and others posted something new. Open Instagram 1 You have 1 notification you may not have seen. This message
supersunmahesh on Instagram <no-reply@mail.instagram.com>
Jul 9, 2026, 5:12 PM
NewCurious about AI agents? Start here.
Learn how to build your first useful AI agent. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
ClickUp Team <team@mail.clickup.com>
Jul 9, 2026, 4:46 PM
New[Sun Soft Inc] Re: Affiliate Back Office – My Earnings & Tax Report Corrections
##- Please type your reply above this line -## Your request (202529540) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 11:54 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 3:54 PM
NewRE: [Sun Soft Inc] Re: URGENT Changes to Landingpage
Hi, 1. LP design: Here is the Figma file for the final design: https://www.figma.com/design/ZLr5hNnPwOJIwuCcUphMOq/MS-Vertrieb?node-id=0-1&t=fifRBnif7u4VHnbX-1 Can you use it as provided or do you need some other handling rights? Design/Layout i
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Jul 9, 2026, 3:29 PM
NewRe: OpenAI API Auto-recharge Failed
Hi! The payment was made and set to auto charge. ! Should be good to go. Thank you From: QAG <qag@sunsoftny.com> Date: Thursday, July 9, 2026 at 10:29 AM To: Matt Ferk <Matt.Ferk@booster.eco> Cc: Matt Swanson <matthew.swanson@booster.eco>, Da
Matt Ferk <Matt.Ferk@booster.eco>
Jul 9, 2026, 2:49 PM
New[Sun Soft Inc] Re: Follow-Up: Founder Rank Notification System Issue – Pending Correction
##- Please type your reply above this line -## Your request (202529560) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 10:47 EDT Hi, Thank you for your request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 2:48 PM
New[Sun Soft Inc] Re: Ticket 508258948 | olabisiapoeso | ID 032.000.000.083 | KYC Lock Removal Request
##- Please type your reply above this line -## Your request (202529564) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 10:41 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 2:42 PM
NewRe: OpenAI API Auto-recharge Failed
Hello Matt, Thank you for your email. Yes, the URL you are using is correct. The OpenAI organization was originally created using the chris.harrison@boostercorp.ai email address, and access was previously shared with Steve and Sam. We have now al
QAG <qag@sunsoftny.com>
Jul 9, 2026, 2:29 PM
NewRe: OpenAI API Auto-recharge Failed
Hello Matt, Thank you for your email. Yes, the URL you are using is correct. The OpenAI organization was originally created using the chris.harrison@boostercorp.ai email address, and access was previously shared with Steve and Sam. We have now al
QAG <qag@sunsoftny.com>
Jul 9, 2026, 2:28 PM
NewRe: OpenAI API Auto-recharge Failed
Hello Matt, Thank you for your reply. The account was created with chris.harrison@boostercorp.ai email and access shared to Steve & sam and now we have invited you and Matthew. You should have received the invitation please accept and go to billing se
QAG <qag@sunsoftny.com>
Jul 9, 2026, 2:26 PM
NewRe: OpenAI API Auto-recharge Failed
Hello Matt, Thank you for your reply. The account was created with chris.harrison@boostercorp.ai email and access shared to Steve & sam and now we have invited you and Matthew. You should have received the invitation please accept and go to billing se
QAG <qag@sunsoftny.com>
Jul 9, 2026, 2:26 PM
NewRe: OpenAI API Auto-recharge Failed
Hello Matt, Thank you for your reply. The account was created with chris.harrison@boostercorp.ai email. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY
QAG <qag@sunsoftny.com>
Jul 9, 2026, 2:25 PM
NewRe: OpenAI API Auto-recharge Failed
QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 9, 2026, at 10:13, Matt Ferk <Matt.Ferk@booster.eco> wrote: Hi! We are trying to
QAG <qag@sunsoftny.com>
Jul 9, 2026, 2:23 PM
NewNew sign-in to your OpenAI account
New sign-in details for your OpenAI account. Hello, We noticed a new sign-in to your OpenAI account. App: OpenAI Platform Time: July 09, 2026 at 10:19 AM (EDT) Approximate location: New York City, US Device: Chrome on Mac OS X I
OpenAI <noreply@tm.openai.com>
Jul 9, 2026, 2:19 PM
NewNew sign-in to your OpenAI account
New sign-in details for your OpenAI account. Hello, We noticed a new sign-in to your OpenAI account. App: ChatGPT Web Time: July 09, 2026 at 10:18 AM (EDT) Approximate location: New York City, US Device: Chrome on Mac OS X If th
OpenAI <noreply@tm.openai.com>
Jul 9, 2026, 2:18 PM
NewYour temporary ChatGPT login code
Enter this temporary verification code to continue: 333728 If you were not trying to log in to ChatGPT, please reset your password. Best, The ChatGPT team ChatGPT Help center
ChatGPT <noreply@tm.openai.com>
Jul 9, 2026, 2:18 PM
New[Sun Soft Inc] Re: Ticket 1326869499 | yakwar | ID 001.000.002.879 | Missing $1,000 BTEC Investment
##- Please type your reply above this line -## Your request (202529565) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 10:17 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 2:17 PM
NewRe: OpenAI API Auto-recharge Failed
Hi! We are trying to log in, but we've run into a major issue. First, we just want to make sure we are using the correct platform: https://platform.openai.com/login If that is the correct login page, then we have a problem. The account appears
Matt Ferk <Matt.Ferk@booster.eco>
Jul 9, 2026, 2:13 PM
New[Sun Soft Inc] Re: Ticket #212388738 - User: Kes – ID: 061.000.000.114 - Web3 Wallet Security Update Process Freezing at 95% (Stage 8/8)
##- Please type your reply above this line -## Your request (202529568) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 09:58 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 1:58 PM
NewRe: OpenAI API Auto-recharge Failed
Hello Matthew, Just a gentle reminder to please check the payment method for the OpenAI account, as the recent payment attempts have been failing. Thank you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100
QAG <qag@sunsoftny.com>
Jul 9, 2026, 1:55 PM
NewRe: OpenAI API Auto-recharge Failed
Hello Matthew, This is gentle reminder to check the Payment method for the Open AI account as the payments are getting failed. ThanK you. QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th
QAG <qag@sunsoftny.com>
Jul 9, 2026, 1:54 PM
NewRe: OpenAI API Auto-recharge Failed
Hello Matthew, QAG Team Delivery Support Group, O: 315 231 6666 E: qag@sunsoftny.com A: #100 Church Street 8th Floor, Manhattan, New York, NY 10007 On Jul 3, 2026, at 15:53, QAG <qag@sunsoftny.com> wrote: Hello Matthew, FYI
QAG <qag@sunsoftny.com>
Jul 9, 2026, 1:45 PM
New[Sun Soft Inc] Re: Prelaunch details
##- Please type your reply above this line -## Your request (202529552) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 09:29 EDT Hi, We have reviewed your reques
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 1:29 PM
New[Sun Soft Inc] Re: Follow-Up: Momentum Awards 2026 Voting Popup Request
##- Please type your reply above this line -## Your request (202529422) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 09:20 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 1:20 PM
NewTicket #212388738 - User: Kes – ID: 061.000.000.114 - Web3 Wallet Security Update Process Freezing at 95% (Stage 8/8)
Hi Team, Please assist with a system check and review for this user: Username: Kes User ID: 061.000.000.114 Ticket Number: 212388738 Category: BTEC Date Reported: 07/09/2026 Issue Summary: The Web3 wallet security update modal freezes at Stage 8
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 9, 2026, 1:14 PM
New[Sun Soft Inc] Re: Follow-Up: Momentum Awards 2026 Voting Test Access
##- Please type your reply above this line -## Your request (202529561) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 09:04 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 1:04 PM
New[Sun Soft Inc] Re: BTEC Token History and Wallet Records Missing – johnchomynfcm – ID 011.000.000.003
##- Please type your reply above this line -## Your request (202529563) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 08:19 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 12:19 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
##- Please type your reply above this line -## Your request (202529361) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 07:15 EDT Hi, For the first mail, we are r
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 11:15 AM
New[Sun Soft Inc] Re: High Priority! – Booster Ignite Mobile App Splash Screen
##- Please type your reply above this line -## Your request (202529566) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 07:09 EDT Hi, Thank you for sharing the re
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 11:09 AM
New[Sun Soft Inc] Re: Marketing Campaign Distribution – Overflow Display & Decimal Precision Fix Required IMPORTANT
##- Please type your reply above this line -## Your request (202529536) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 06:28 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 10:28 AM
New[Sun Soft Inc] Re: URGENT SECURITY CONCERN | Incorrect Profile, Wallet Email, and Missing BTEC Records – Paul (001.000.001.246) / johnchomynfcm (011.000.000.003)
##- Please type your reply above this line -## Your request (202529562) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 06:11 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 10:12 AM
New[Sun Soft Inc] Re: Account Access Block for Inactive Partners and Clients
##- Please type your reply above this line -## Your request (202529535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 05:53 EDT Hi, Thank you for your confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 9:53 AM
New[Sun Soft Inc] Re: Ticket # 1465217370 - User: ainana – ID: 061.000.000.240 - Web 3 Wallet Authorization Stalled at Stage 8/8 95%
##- Please type your reply above this line -## Your request (202529557) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 04:46 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 8:46 AM
NewHigh Priority! – Booster Ignite Mobile App Splash Screen
Hi Team, Please use the attached image as the base design for the Booster Ignite splash screen displayed while the mobile app is loading. The splash screen should maintain the same overall composition, branding, colors, typography, Ignite icon, purple-a
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 9, 2026, 8:28 AM
NewTicket 1326869499 | yakwar | ID 001.000.002.879 | Missing $1,000 BTEC Investment
Hi Team, Please urgently review the following case: * Username: yakwar * User ID: 001.000.002.879 * Ticket Number: 1326869499 The user purchased an additional $1,000 in BTEC tokens to unlock her Supercharge month. However, the Marketi
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 9, 2026, 8:17 AM
New[Sun Soft Inc] Re: Four and Free Indicator Implementation
##- Please type your reply above this line -## Your request (202529533) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 04:11 EDT Hi, Thank you for your feedback.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 8:11 AM
NewTicket 508258948 | olabisiapoeso | ID 032.000.000.083 | KYC Lock Removal Request
Hi Team, Please review and assist with the following case: * Username: olabisiapoeso * User ID: 032.000.000.083 * Ticket Number: 508258948 The user cannot complete KYC or make purchases because the system is not accepting the format o
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 9, 2026, 8:09 AM
NewBTEC Token History and Wallet Records Missing – johnchomynfcm – ID 011.000.000.003
Hi Team, Please investigate the following BTEC account issue: Username: johnchomynfcm ID: 011.000.000.003 John can see his BTEC token quantity displayed in the summary circle on the main page. However, when he enters the BTEC area or attempts to updat
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 9, 2026, 8:04 AM
NewURGENT SECURITY CONCERN | Incorrect Profile, Wallet Email, and Missing BTEC Records – Paul (001.000.001.246) / johnchomynfcm (011.000.000.003)
Hi Team, Please urgently investigate the following sensitive BTEC wallet and staking issues affecting two users: Affected User 1 * Username: Paul * ID: 001.000.001.246 * Purchase: Approximately $1,000 in BTEC during the promotion Whe
Bric Zaldivar <bric.zaldivar@booster.eco>
Jul 9, 2026, 8:04 AM
New[Sun Soft Inc] Re: Ticket # 405024549 - User: Aibooster – ID: 061.000.000.098 - Ignite Android Connection Rate Limit Error Code 429
##- Please type your reply above this line -## Your request (202529555) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 03:25 EDT Hi We have reviewed the reported
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 7:25 AM
New[Sun Soft Inc] Re: Ticket # 1509379081 - User: Aibooster – ID 061.000.000.098 - BTEC Total vs Staked Balance Discrepancy Post MC Refund
##- Please type your reply above this line -## Your request (202529554) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 03:24 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 7:24 AM
New[Sun Soft Inc] Re: Downline Issue
##- Please type your reply above this line -## Your request (202529553) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 02:58 EDT Hi, We reviewed the users shown
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 6:58 AM
New[Sun Soft Inc] Re: Request for Latest Booster Companion Image Assets
##- Please type your reply above this line -## Your request (202529559) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 02:21 EDT Hi, We have attached the images
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 6:21 AM
New[Sun Soft Inc] Re: Urgent Request – Remove Partner from Upcoming Cancellations Report and Reactivate Recurring Subscription
##- Please type your reply above this line -## Your request (202529556) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 01:43 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 5:43 AM
New[Sun Soft Inc] Re: Urgent Request – Magazine Invitation Pop-Up for Amaya Obeso
##- Please type your reply above this line -## Your request (202529550) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 9, 2026, 01:26 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 9, 2026, 5:26 AM
NewFollow-Up: Momentum Awards 2026 Voting Test Access
Hello Team, I am following up on the email sent on July 3 regarding access to the Momentum Awards 2026 voting test environment. As previously mentioned, the landing page now looks great. However, I still need my access to vote reset or enabled again
Momentum Network <support@momentumnetwork.net>
Jul 9, 2026, 4:51 AM
NewFollow-Up: Founder Rank Notification System Issue – Pending Correction
Hi Team, I am following up on the email sent on July 6 regarding the Founder Rank Notification System issue. As previously explained, Support did not receive the required notification email on July 1 listing the partners who successfully qualified a
Momentum Network <support@momentumnetwork.net>
Jul 9, 2026, 4:48 AM
NewRequest for Latest Booster Companion Image Assets
Hey team, Quick ask. Could you share the latest digital asset images for Booster Companion, the ones with the different professional outfits? I checked the original Figma but didn't see them. We're trying to pull together some marketing materials
Matt Swanson <matthew.swanson@booster.eco>
Jul 9, 2026, 1:57 AM
NewCorrection Needed: Sunday Rank Downgrade Notification Logic
Hello Team, Please review the logic for the Rank Downgrade Notification that is currently being sent on Sundays after the weekly residual calculation. Based on the notifications I am receiving, it appears that the system is only sending alerts for p
Momentum Network <support@momentumnetwork.net>
Jul 9, 2026, 1:13 AM
NewRe: [Sun Soft Inc] Re: Four and Free Indicator Implementation
Four & Free Indicator Adjustments Needed Hello Team, Thank you for the update and for implementing the Four and Free qualification indicator in the staging environment. After reviewing the preview, we need a few adjustments before approving it fo
Momentum Network <support@momentumnetwork.net>
Jul 8, 2026, 7:44 PM
NewTicket # 1465217370 - User: ainana – ID: 061.000.000.240 - Web 3 Wallet Authorization Stalled at Stage 8/8 95%
Hi Team, Please assist with a system check and review for this user: Username: ainana User ID: 061.000.000.240 Ticket Number: 1465217370 Category: BTEC Date Reported: 07/08/2026 Issue Summary: The user is facing a progress lock during Web 3 wall
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 8, 2026, 7:28 PM
NewUrgent Request – Remove Partner from Upcoming Cancellations Report and Reactivate Recurring Subscription
Hello Developers Team, I need your assistance with the following case. Partner Amarilys Hortensia Arencibia Partner ID: 446610 Email: arencibiaama@yahoo.com This partner previously submitted a cancellation request; however, she has now confirme
Momentum Network <support@momentumnetwork.net>
Jul 8, 2026, 7:25 PM
NewTicket # 405024549 - User: Aibooster – ID: 061.000.000.098 - Ignite Android Connection Rate Limit Error Code 429
Hi Team, Please assist with a system check and review for this user: Username: Aibooster User ID: 061.000.000.098 Ticket Number: 405024549 Category: Ignite Date Reported: 07/08/2026 Issue Summary: The user is unable to connect to the Ignite
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 8, 2026, 6:43 PM
NewRe: [Sun Soft Inc] Re: Account Access Block for Inactive Partners and Clients
Approved On Wed, Jul 8, 2026 at 12:49 PM Support Team - Sunsoft Inc (Support) <support@sunsoftny.com> wrote: ##- Please type your reply above this line -## Your request (202529535) has been updated. To add additional comments, reply to this email.
Momentum Network <support@momentumnetwork.net>
Jul 8, 2026, 6:27 PM
NewRe: [Sun Soft Inc] Re: Urgent Request – Magazine Invitation Pop-Up for Amaya Obeso
Re: Magazine Invitation Popup – Amaya Obeso Hello Team, Yes, please proceed with enabling the Magazine Invitation popup for Partner 461398 – Amaya Obeso as a one-time exception for this specific account only. Please make sure this exception does
Momentum Network <support@momentumnetwork.net>
Jul 8, 2026, 6:22 PM
NewTicket # 1509379081 - User: Aibooster – ID 061.000.000.098 - BTEC Total vs Staked Balance Discrepancy Post MC Refund
Hi Team, Please assist with a system check and review for this user: Username: Aibooster User ID: 061.000.000.098 Ticket Number: 1509379081 Category: BTEC Date Reported: 07/05/2026 Issue Summary: The user reports a mismatch between BTEC Total
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 8, 2026, 5:46 PM
NewDownline Issue
Please see attached. The only user direct to me should be the Master Sponsor...the others are either placed incorrectly or perhaps test users? Can you advise which ones are real so we can move them to the correct upline sponsor and remove the rest? -
Chad Osborne <chad@callitclosed.com>
Jul 8, 2026, 5:24 PM
New[Sun Soft Inc] Re: Account Access Block for Inactive Partners and Clients
##- Please type your reply above this line -## Your request (202529535) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 12:49 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 4:49 PM
New[Sun Soft Inc] Re: Four and Free Indicator Implementation
##- Please type your reply above this line -## Your request (202529533) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 12:22 EDT Hi, Thank you for your request
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 4:22 PM
NewRe: [Sun Soft Inc] Re: Marketing Campaign Distribution – Overflow Display & Decimal Precision Fix Required IMPORTANT
Hi! I just checked Affiliate ID 061.000.000.239, which I previously sent to you as an example, and all three issues are still displaying exactly the same as they were before. Please see the screenshot below. 1. Overflow The Overflow still show
Matt Ferk <Matt.Ferk@booster.eco>
Jul 8, 2026, 3:28 PM
NewRe: [Sun Soft Inc] Re: Importnat legal requirement- data required.
Hi, Attached is the document containing all of my answers in red. I have also attached the two updated onboarding documents referenced in the document. Please review the document carefully, as there is also feedback on a previously completed sect
Matt Ferk <Matt.Ferk@booster.eco>
Jul 8, 2026, 2:38 PM
NewRE: [Sun Soft Inc] Re: Request for End-to-End Validation of Registration Flows
Hi Team, Thank you for the update and for explaining the requirement regarding Meta's Advanced Mobile Measurement (AMM). We understand that accepting the AMM terms is necessary for campaign-level attribution data to flow correctly. @Steve Sunsoft Inc al
Ana Bezerra <ana.bezerra@booster.eco>
Jul 8, 2026, 2:09 PM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Spanish emails.
##- Please type your reply above this line -## Your request (202529551) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 09:21 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 1:22 PM
New[Sun Soft Inc] Re: Updated Momentum Network Rules and Conduct Documents
##- Please type your reply above this line -## Your request (202529503) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 09:13 EDT Hi, Thank you for your confirmat
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 1:13 PM
New[Sun Soft Inc] Re: CROWN Council Pin Removal and Reassignment Required
##- Please type your reply above this line -## Your request (202529532) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 07:19 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 11:20 AM
New[Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Re: [Sun ...
##- Please type your reply above this line -## Your request (202529485) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 07:07 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 11:07 AM
NewPrelaunch details
Hi, I will be getting back to you with the final Figma design for the LP, but until then: 1. Reflink handling should be exactly as it is with Conunity: the URL in the BO (incl. QR code) should be in the form https://mira-scotty.com/ss421549 but
Laszlo Erdos <laszlo@kiarbeitskraft.de>
Jul 8, 2026, 10:38 AM
New[Sun Soft Inc] Re: Chargeback Point Deductions Required
##- Please type your reply above this line -## Your request (202529531) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 06:37 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 10:37 AM
New[Sun Soft Inc] Re: Ticket: 1046973475 – User: Dara – ID: 061.000.000.533 – Interactive buttons on Account Setup Status page are unresponsive
##- Please type your reply above this line -## Your request (202529549) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 06:31 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 10:31 AM
NewRe: [Sun Soft Inc] Re: Spanish emails.
Hi @Support Team - Sun Soft Inc Please add the Spanish email to the distributor as well: I also created two new accounts, but I didn't receive any registration emails—only the order confirmation emails. https://naturalpetcaresystem.com/wp-admin
István Ringhoffer <ringi.teszt@gmail.com>
Jul 8, 2026, 9:07 AM
New[Sun Soft Inc] Re: Founder Rank Q Count Reset Required
##- Please type your reply above this line -## Your request (202529544) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 04:41 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 8:41 AM
New[Sun Soft Inc] Re: Ticket # 2126044854 - User: molumobi – ID: 032.000.000.100 - Zalando Gift Card Checkout Debited Funds Failure
##- Please type your reply above this line -## Your request (202529548) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 04:09 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 8:09 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: Makoto200 2. Email: m7a06ko10@icloud.com 3. New Rank: Royal Penguine 4. Date
GNG Community <noreply@gng.community>
Jul 8, 2026, 7:27 AM
New[Sun Soft Inc] Re: Ticket # 1707419820 - User: ayshajawneh – ID: 001.000.004.817 - Brand Store Checkout Invalid Credentials 201 Error
##- Please type your reply above this line -## Your request (202529546) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 02:54 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 6:54 AM
New[Sun Soft Inc] Re: Importnat legal requirement- data required.
##- Please type your reply above this line -## Your request (202529519) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 02:52 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 6:52 AM
New[Sun Soft Inc] Re: Ticket # 1148228931 - User: bhughes707 – ID: 001.000.006.766– Wallet Checkout Insufficient Balance False Positive
##- Please type your reply above this line -## Your request (202529547) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 02:26 EDT Hi, Kindly check the updates.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 6:26 AM
New[Sun Soft Inc] Re: Urgent Request – Magazine Invitation Pop-Up for Amaya Obeso
##- Please type your reply above this line -## Your request (202529550) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 02:25 EDT Hi, Thank you for your request.
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 6:25 AM
New[Sun Soft Inc] Re: Ticket: 944449685 – User: Aquathyst7 – ID: 001.000.001.642 – Verification of 20% token bonus for two Empire packs purchase
##- Please type your reply above this line -## Your request (202529545) has been updated. To add additional comments, reply to this email. Support Team - Sunsoft Inc (Sun Soft Inc) Jul 8, 2026, 02:20 EDT Hi, Kindly check the updates,
Support Team - Sunsoft Inc (Support) <support@sunsoftny.com>
Jul 8, 2026, 6:21 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yuka02 2. Email: 0113yuka0113yu.ka@gmail.com 3. New Rank: Royal Penguine 4.
GNG Community <noreply@gng.community>
Jul 8, 2026, 5:30 AM
NewNew Rank Notification
Saima New Rank Notification! Hello Saima!, We are excited to inform you that a member has just achieved a new rank. Member Details: 1. Name: yuka02 2. Email: 0113yuka0113yu.ka@gmail.com 3. New Rank: King Penguine 4. D
GNG Community <noreply@gng.community>
Jul 8, 2026, 5:30 AM
NewUrgent Request – Magazine Invitation Pop-Up for Amaya Obeso
Hello Team, I need your urgent assistance with the following case. Please make sure that Partner 461398 Amaya Obeso has the magazine invitation pop-up available in her platform so she can either accept or decline the invitation. At this moment,
Momentum Network <support@momentumnetwork.net>
Jul 8, 2026, 12:30 AM
NewTicket: 1046973475 – User: Dara – ID: 061.000.000.533 – Interactive buttons on Account Setup Status page are unresponsive
Hi Team, Please check the following case: • Username: Dara • ID: 061.000.000.533 • Ticket Number: 1046973475 • Issue Summary: The user cannot complete their onboarding process because the interactive buttons on the "Account Setup Status" page a
Jose Genovese <jose.genovese@booster.eco>
Jul 7, 2026, 11:51 PM
NewTicket # 2126044854 - User: molumobi – ID: 032.000.000.100 - Zalando Gift Card Checkout Debited Funds Failure
Hi Team, Please assist with a system check and review for this user: Username: molumobi User ID: 2126044854 Ticket Number: 032.000.000.100 Category: Gift Cards Date Reported: 07/07/2026 Issue Summary: The user is reporting a failed purchase
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 7, 2026, 11:29 PM
NewTicket # 1148228931 - User: bhughes707 – ID: 001.000.006.766– Wallet Checkout Insufficient Balance False Positive
Hi Team, Please assist with a system check and review for this user: Username: bhughes707 User ID: 001.000.006.766 Ticket Number: 1148228931 Category: General / Booster Wallet Date Reported: 07/07/2026 Issue Summary: The user is unable to comple
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 7, 2026, 11:19 PM
NewTicket # 1707419820 - User: ayshajawneh – ID: 001.000.004.817 - Brand Store Checkout Invalid Credentials 201 Error
Hi Team, Please assist with a system check and review for this user: Username: ayshajawneh User ID: 001.000.004.817 Ticket Number: 1707419820 Category: Brand Store Date Reported: 07/07/2026 Issue Summary: The user is encountering a hard bl
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 7, 2026, 11:17 PM
NewTicket: 944449685 – User: Aquathyst7 – ID: 001.000.001.642 – Verification of 20% token bonus for two Empire packs purchase
Hi Team, Please check the following case: • Username: Aquathyst7 • ID: 001.000.001.642 • Ticket Number: 944449685 • Issue Summary: The user purchased two Empire packs for a total value of $2,000 USD on 07/03/2026. They are requesting a manual
Caroline Alcantara <caroline.alcantara@booster.eco>
Jul 7, 2026, 10:57 PM
NewRe: [Sun Soft Inc] Re: Account Access Block for Inactive Partners and Clients
Additional Updates Required for Expired Accounts Hi, Thank you for the update. Please make the following additional adjustments: 1. In the expiration message, please also add that users may contact support@momentumnetwork.net for assistance
Momentum Network <support@momentumnetwork.net>
Jul 7, 2026, 9:48 PM
NewRe: [Sun Soft Inc] Re: Updated Momentum Network Rules and Conduct Documents
Confirmed El mar, 7 jul 2026 a la(s) 11:34 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529503) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Jul 7, 2026, 9:44 PM
NewRe: [Sun Soft Inc] Re: Updated Momentum Network Rules and Conduct Documents
Confirmed El mar, 7 jul 2026 a la(s) 11:34 a.m., Support Team - Sunsoft Inc (Support) (support@sunsoftny.com) escribió: ##- Please type your reply above this line -## Your request (202529503) has been updated. To add additional comments, reply to t
Momentum Network <support@momentumnetwork.net>
Jul 7, 2026, 9:44 PM
NewFounder Rank Q Count Reset Required
Hi Team, Please review and correct the Founder Rank Q count displayed in the back office. The fiscal year ended on June 30, and the new fiscal year started on July 1. Because of this, the Founder Rank qualification count should have restarted from z
Unknown sender
Jul 7, 2026, 9:41 PM
NewFounder Rank Q Count Reset Required
Hi Team, Please review and correct the Founder Rank Q count displayed in the back office. The fiscal year ended on June 30, and the new fiscal year started on July 1. Because of this, the Founder Rank qualification count should have restarted from z
Unknown sender
Jul 7, 2026, 9:39 PM
NewFounder Rank Q Count Reset Required
Hi Team, Please review and correct the Founder Rank Q count displayed in the back office. The fiscal year ended on June 30, and the new fiscal year started on July 1. Because of this, the Founder Rank qualification count should have restarted from z
support@momentumnetwork.net <support@momentumnetwork.net>
Jul 7, 2026, 9:29 PM
NewFounder Rank Q Count Reset Required
Hi Team, Please review and correct the Founder Rank Q count displayed in the back office. The fiscal year ended on June 30, and the new fiscal year started on July 1. Because of this, the Founder Rank qualification count should have restarted from z
Momentum Network <support@momentumnetwork.net>
Jul 7, 2026, 8:17 PM
New