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Ticket: 960592532 – User: TheRainMaker – ID: 001.000.000.040 – Cannot stake BTEC balance after merging Smart Wallet

New

Jose Genovese <jose.genovese@booster.eco>

From

Jose Genovese <jose.genovese@booster.eco>

Received

September 28, 2026 at 10:33 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKiP-xZAAA=

Email Body

Hi Team, Please check the following case: * Username: TheRainMaker * ID: 001.000.000.040 * Ticket Number: 960592532 * Issue Summary: The user is unable to stake their BTEC tokens after attempting to merge the Smart Wallet, as nothin