Today
Command Center
Back to Inbox
Ticket: 1374354417 – User: henryervin – ID: 001.000.000.063 – BTEC tokens visibility issue after wallet upgrade
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
October 6, 2026 at 4:45 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKldkL4AAA=
Email Body
Hi Team,
Please check the following case:
* Username: henryervin
* Ticket Number: 1374354417
* ID: 001.000.000.063
* Issue Summary: Following a recent BTEC wallet upgrade, the user is unable to individually view their purchased and