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ticket#1563365368 - username: olurebiesther - ID: 032.000.000.081 - Zero BTEC Balance on Connected Smart Wallet
NewCaroline Alcantara <caroline.alcantara@booster.eco>
From
Caroline Alcantara <caroline.alcantara@booster.eco>
Received
October 1, 2026 at 3:25 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKkHT3SAAA=
Email Body
Hi Team,
Please review an updated staking balance issue with the attached user screenshots:
* Connected Smart Wallet Address: 0x18035c26DfcC03CB4C482c88cFA1D8caa19F2508
* Issue: The user's Smart Wallet is connected, but the staking dashboard