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Ticket: 1837617209 – User: Dmccoy – ID: 001.000.001.507 – Unable to stake 24,750 BTEC due to pending wallet migration
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
October 2, 2026 at 3:20 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKkHT34AAA=
Email Body
Hi Team,
Please check the following case:
* Username: Dmccoy
* ID: 001.000.001.507
* Ticket Number: 1837617209
* Issue Summary: The user is unable to stake their 24,750 BTEC tokens because the system continuously redirects them back