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KYC still blocked after Plaid override – victoirengouoko

New

Bric Zaldivar <bric.zaldivar@booster.eco>

From

Bric Zaldivar <bric.zaldivar@booster.eco>

Received

September 10, 2026 at 11:00 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKVp1jXAAA=

Email Body

Hi team, Could you please help us investigate this KYC issue? User: victoirengouoko ID: 032.000.000.131 Plaid session: idv_chd2PMmtAW1ZME The KYC was manually overridden in Plaid, but the Booster app still blocks purchases and shows “Your verificatio