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Wrong wallet address error during final step of BTEC staking process

New

Caroline Alcantara <caroline.alcantara@booster.eco>

From

Caroline Alcantara <caroline.alcantara@booster.eco>

Received

September 30, 2026 at 3:41 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKi8MIqAAA=

Email Body

Hi Team, Please check the following case: * Username: yvyinno2000 * ID: 001.000.005.571 * Ticket Number: 600983138 * Issue Summary: The user followed the standard procedure to stake their BTEC tokens, but upon reaching the final s