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Ticket: 1688989429 – User: Itania23 – ID: 001.000.002.968 – Unable to use Booster Wallet balance for gift card purchase
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
September 2, 2026 at 5:10 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKP76mkAAA=
Email Body
Hi Team,
Please check the following case:
* Username: Itania23
* ID: 001.000.002.968
* Ticket Number: 1688989429
* Issue Summary: The user is unable to use the balance in her Booster Wallet to purchase gift cards. Even though she ha