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Ticket: 627542947– User: davidnewman – ID: 001.000.000.029 - BTEC Campaign Tokens locked, Academy access issue & broken footer links
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
July 28, 2026 at 4:17 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAJ3gMnhAAA=
Email Body
Hi Team,
Please review the following case:
Username: davidnewman
Ticket number: 627542947
ID: 001.000.000.029
Category: BTEC / Campaign Investment
Issue Summary: User is unable to access, trade, or stake BTEC tokens allocated from a $100 campaign in