Today
Command Center
Back to Inbox
Ticket#1813830702 - username: alokanmargret1 - ID: 001.000.005.775 - APY Rate Verification Request - 30% Promotional APY
NewCaroline Alcantara <caroline.alcantara@booster.eco>
From
Caroline Alcantara <caroline.alcantara@booster.eco>
Received
October 5, 2026 at 5:38 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKldkLCAAA=
Email Body
Hi Team,
Kindly check the APY rate for the following user:
* Issue: The user completed staking 149,659 BTEC, but the active stake is currently reflecting 10% APY instead of the 30% APY.
* User Claim: The user states they received their tokens