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Ticket: 1008592038 – User: jerrodward – ID: 001.000.000.043 – Missing crypto balance after wallet setup

New

Jose Genovese <jose.genovese@booster.eco>

From

Jose Genovese <jose.genovese@booster.eco>

Received

October 6, 2026 at 5:33 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKldkL9AAA=

Email Body

Hi Team, Please check the following case: * Username: jerrodward * Ticket Number: 1008592038 * ID: 001.000.000.043 * Issue Summary: The user reports that after configuring their wallet, all of their crypto appears to be missing or z