Today
Command Center
Back to Inbox
Ticket: N/A – Ticketing system attachment error rejecting valid files
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
July 15, 2026 at 11:25 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAJwiq11AAA=
Email Body
Hi Team,
Please check the following case:
• Issue Summary: The attachment feature inside our internal ticketing system is currently failing and not working as intended. When attempting to upload standard files to support replies, the system throws a