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Ticket#682813465 - username: malizmahop - ID: 001.000.007.076 - Wallet balance issue
NewCaroline Alcantara <caroline.alcantara@booster.eco>
From
Caroline Alcantara <caroline.alcantara@booster.eco>
Received
September 1, 2026 at 3:45 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKP76lXAAA=
Email Body
Hi team,
User is reporting a sync discrepancy between their back-office token balance and front-end Smart Wallet balance, preventing them from participating in the 30% staking promo.
User Details & Screenshots Provided:
* User Name: malizmahop