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Gift Card Purchases Blocked by Incorrect “Insufficient Wallet Balance” Error

New

Bric Zaldivar <bric.zaldivar@booster.eco>

From

Bric Zaldivar <bric.zaldivar@booster.eco>

Received

August 11, 2026 at 5:42 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKCDX9VAAA=

Email Body

Hi Team, Please see the following urgent case: Reported Member ID: 001.000.002.216 Potential Scope: Multiple accounts / possibly system-wide Issue: Multiple members are currently unable to purchase gift cards. When attempting to complete a purchase u