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Ticket: 2097148649 – User: JohnFong – ID: 011.000.000.015 – Unable to log in to Booster Companion despite active subscription
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
August 13, 2026 at 5:33 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKDuz5uAAA=
Email Body
Hi Team,
Please check the following case:
* Username: JohnFong
* ID: 011.000.000.015
* Ticket Number: 2097148649
* Category: Booster Companion
* Issue Summary: User is unable to log in to Booster Companion using their credentia