Today

Command Center

Back to Inbox

BTEC/Staking Access & Login Issues – Joe Bullock

New

Bric Zaldivar <bric.zaldivar@booster.eco>

From

Bric Zaldivar <bric.zaldivar@booster.eco>

Received

August 12, 2026 at 1:06 AM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKCDX9kAAA=

Email Body

Hi Team, Please see the following case: Member ID: 001.000.005.931 Issue: Joe has been unable to access his BTEC staked tokens for several weeks. He can begin the BTEC login process using his email and password, but the process stops during the fol