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Ticket # 623456595 – User: Jacob – ID: 061.000.000.009 – Booster Security Update OTP Refusal Issue
NewCaroline Alcantara <caroline.alcantara@booster.eco>
From
Caroline Alcantara <caroline.alcantara@booster.eco>
Received
July 10, 2026 at 4:53 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAJskYxUAAA=
Email Body
Hi Team,
Please assist with a system check and review for this user:
Username: Jacob
User ID: 061.000.000.009
Ticket Number: 623456595
Category: BTEC / Security Update
Date Reported: 07/10/2026
Issue Summary:
The user is unable to complete the B