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Ticket: 696802771 - Username: JohnFong - ID: 011.000.000.015 - Smart Wallet Connection Issue
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
August 31, 2026 at 5:08 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKOa0nMAAA=
Email Body
Hi team,
Please check the following case:
User JohnFong is unable to connect his Web3 smart wallet to the Staking Dashboard after multiple attempts.
User Details:
*
Name: JohnFong
* Wallet Address: 0xA7f8B26AdB4714AB3e2e310cA6889329237b9852