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Ticket#1766104699 - username: Allnutt - ID: 011.000.000.186 - Empire Pack Staking / Wallet Balance Issue
NewCaroline Alcantara <caroline.alcantara@booster.eco>
From
Caroline Alcantara <caroline.alcantara@booster.eco>
Received
August 31, 2026 at 5:32 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKOa0nRAAA=
Email Body
Hi team,
A user is unable to stake tokens from their Empire Pack because the Staking Dashboard is recognizing the connected Smart Wallet as a new/empty wallet.
User Details:
* Wallet Address: 0x0ed00f9485CD92B22d28739141db1c71360A38F
* Issue