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Re: [Sun Soft Inc] Re: Ticket: 868290882 – User: fergusta – ID: 001.000.003.332 – Zero balance and insufficient funds error on staking after migration period

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Bric Zaldivar <bric.zaldivar@booster.eco>

From

Bric Zaldivar <bric.zaldivar@booster.eco>

Received

October 18, 2026 at 12:32 AM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKuuusHAAA=

Email Body

Hi Sunsoft team, Thank you for confirming the shared-wallet issue. Fergus has requested that his tokens and staking be managed under fergusta (001.000.003.332), separately from his wife’s account, yakwar (001.000.002.879). Please verify the allocation