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Ticket: 1838771363 – User: ease – ID: 061.000.000.286 – Investigation requested for a $1400 account discrepancy causing synchronization issues.
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
July 14, 2026 at 7:32 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAJv3KevAAA=
Email Body
Hi Team,
Please check the following case:
• Username: ease
• ID: 061.000.000.286
• Ticket Number: 1838771363
• Issue Summary: The user is reporting a past system fault involving $1400 that has caused a synchronization issue in her account balance