Today
Command Center
Back to Inbox
Ticket#259092294 - username: NealSalvino - ID: 001.000.000.712 — [WALLET MIGRATION & RE-STAKING ISSUE] Missing Email Verification & Unreleased Staked Tokens
NewCaroline Alcantara <caroline.alcantara@booster.eco>
From
Caroline Alcantara <caroline.alcantara@booster.eco>
Received
August 24, 2026 at 5:33 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKKD1IhAAA=
Email Body
Hello team,
could you please review and correct the wallet migration status for this account?
User Details:
* User Name: NealSalvino
* Issue Description:
* The user initiated a wallet address update/reset for BTEC, but reported that