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Ticket: 1782562888 – User: komlaamouzou – ID: 001.000.006.437 – Zero balance after 2 business days and inability to stake BTEC tokens before deadline

New

Jose Genovese <jose.genovese@booster.eco>

From

Jose Genovese <jose.genovese@booster.eco>

Received

September 29, 2026 at 4:48 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKiP-yEAAA=

Email Body

Hi Team, Please check the following case: * Username: komlaamouzou * ID: 001.000.006.437 * Ticket Number: 1782562888 * Issue Summary: The user completed their wallet migration and was advised to wait 2 business days for their BTEC t