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Ticket#505420157 - username: Usanavygirl - ID: 001.000.001.760 - Honor Promotional Rate (30% APY)
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
October 1, 2026 at 3:32 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKkHT3VAAA=
Email Body
Hi Team,
Please review and assist with a staking failure reported by a user:
* Issue Description: The user attempted to stake their BTEC tokens on 10/30/2026, but the platform prevented them from completing the transaction.
* Requested Action