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Ticket: 1223143926 – User: JohnFong – ID: 011.000.000.015 – Web3 wallet address mismatch and missing staked tokens history
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
September 28, 2026 at 3:44 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKhCk6zAAA=
Email Body
Hi Team,
Please check the following case:
* Username: JohnFong
* ID: 011.000.000.015
* Ticket Number: 1223143926
* Issue Summary: The user is experiencing a wallet address discrepancy upon logging into Web3 and is unable to see thei