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Ticket#265759201 - username: harveytilton - ID: 001.000.000.019 - eWallet Credits & Ignite Package Status
NewCaroline Alcantara <caroline.alcantara@booster.eco>
From
Caroline Alcantara <caroline.alcantara@booster.eco>
Received
August 31, 2026 at 4:16 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKOa0nDAAA=
Email Body
Hi team,
A user is reporting multiple issues regarding eWallet credits and their Ignite package status.
Issue Details:
* Credit Issue: User purchased $200.00 USD on 08/25/2026 (credited to eWallet) and an additional $10.00 USD today. However, t