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Ticket: 1827738638 – User: shoginja – ID: 001.000.001.627– Plaid card linking status showing "not linked" in Booster app despite successful bank confirmation

New

Jose Genovese <jose.genovese@booster.eco>

From

Jose Genovese <jose.genovese@booster.eco>

Received

August 10, 2026 at 4:21 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKAXRDOAAA=

Email Body

Hi Team, Please check the following case: Username: shoginja ID: 001.000.001.627 Ticket Number: 1827738638 Issue Summary: The user linked his Capital One credit card via Plaid for Pay & Go and received confirmation emails from his bank and Plaid conf