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Ticket#2013710032 - username: chiijoykuh8 - ID: 001.000.006.455 - Technical Investigation Request: Missing Airdrop Wallet & Uncredited July Airdrop

New

Caroline Alcantara <caroline.alcantara@booster.eco>

From

Caroline Alcantara <caroline.alcantara@booster.eco>

Received

August 25, 2026 at 4:38 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKLU8RJAAA=

Email Body

Hi Team, Please assist us with the following two user requests so they can proceed with staking before the deadline: Issue 1: Missing Airdrop Wallet Address * Request: User is unable to trace the wallet containing their allocated airdrop tokens.