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Ticket#39478145 - username: pmetzker - ID: 001.000.000.705 - Citibank Visa Card Payment Review
NewCaroline Alcantara <caroline.alcantara@booster.eco>
From
Caroline Alcantara <caroline.alcantara@booster.eco>
Received
September 4, 2026 at 4:47 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKP76oeAAA=
Email Body
Hi team,
A user reported a payment/card processing error during checkout.
User & Transaction Details:
* User: Patrick
* Card Details: Citibank Visa Credit Card ending in #0271
* Issue: Card is being declined/not accepted by the platform