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RE: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: Ticket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal ...
NewCaroline Alcantara <caroline.alcantara@booster.eco>
From
Caroline Alcantara <caroline.alcantara@booster.eco>
Received
September 23, 2026 at 3:43 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKeLC1-AAA=
Email Body
Hi Team,
Following up on the unstaking request for user ClayH:
The user confirmed receipt of the 300,000 BTEC tokens, but the 43,691.103 BTEX staking rewards are not displaying in their wallet/dashboard (Total Airdrop Tokens shows 0.00).
Please check t