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Ticket: 1032528484 - Username: markusfong99 - ID: 011.000.000.646 - BTEC Staking Balance Mismatch
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
August 31, 2026 at 5:06 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKOa0nLAAA=
Email Body
Hi team,
Please check the following case:
User Markus is experiencing a wallet balance sync error when trying to stake BTEC tokens in the Gold Tier.
User Details:
* Name: Markus
* Email: markus.fong99@gmail.com
* Wallet: 0x6b04F5EF670b