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Ticket: 1986563646 – User: davidnewman – ID: 001.000.000.029 – KYC Bypass search failure and status sync discrepancy

New

Jose Genovese <jose.genovese@booster.eco>

From

Jose Genovese <jose.genovese@booster.eco>

Received

October 5, 2026 at 11:33 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKldkLPAAA=

Email Body

Hi Team, Please check the following case: * Username: davidnewman * Ticket Number: 1986563646 * ID: 001.000.000.029 * Issue Summary: We are experiencing two issues with the KYC system for this account. First, searching for this user