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Subject: Ticket #662936428 - User ID: 001.000.000.095 (CaptainKen) - Recurring "Session Timed Out" Error on E-Gift Card Checkout
NewCaroline Alcantara <caroline.alcantara@booster.eco>
From
Caroline Alcantara <caroline.alcantara@booster.eco>
Received
July 27, 2026 at 4:00 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAJ3gMmtAAA=
Email Body
Hi Team,
Please assist with an ongoing checkout error for the following user:
Username: CaptainKen
User ID: 001.000.000.095
Ticket Number: 662936428
Category: Gift Cards / Payment Session Timeout
Date Reported: 07/27/2026
Issue Details:
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