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ticket#1043596455 - username: Lael - ID: 001.000.001.767 - Account Audit & Profile Check

New

Caroline Alcantara <caroline.alcantara@booster.eco>

From

Caroline Alcantara <caroline.alcantara@booster.eco>

Received

October 2, 2026 at 4:05 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKkHT37AAA=

Email Body

Hi team, Please review an update regarding the user's account audit: * Correction on Staking: The user's active staking contract is on the 12-month (1 year) 30% APY lock program. * Main Issues To Resolve: * Profile / Wallet Mapping Ch