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Ticket: 349789112 – User: kyte – ID: 061.000.000.239 – Old and New BTEC Wallets Switched Issue
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
October 12, 2026 at 4:36 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKrZpBjAAA=
Email Body
Hi Team,
Please check the following case:
* Username: kyte
* Ticket Number: 349789112
* ID: 061.000.000.239
* Issue Summary: The user reported a functionality issue where their old and new BTEC wallets appear to be transposed or swi