Today
Command Center
Back to Inbox
Ticket: 259897330 – User: alokanmargret1 – ID: 001.000.005.775 – BTEC tokens missing after $2000 payment
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
August 6, 2026 at 5:47 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAJ-DrviAAA=
Email Body
Hi Team,
Please check the following case:
Username: alokanmargret1
ID: 001.000.005.775
Ticket Number: 259897330
Issue Summary:
The user reported that no BTEC tokens are reflecting on her dashboard after making a payment of $2,000 on July 7.
Request