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Ticket: 342434895 – User: Aibooster – ID: 061.000.000.098 – Wallet connection failure on staking overview after Privy OTC verification
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
July 10, 2026 at 5:19 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAJskYxVAAA=
Email Body
Hi Team,
Please check the following case:
• Username: Aibooster
• ID: 061.000.000.098
• Ticket Number: 342434895
• Issue Summary: The user reports that their wallet fails to connect to the platform specifically after navigating to the staking ove