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One-Time Passcode Issue Resolved

New

QAG <qag@sunsoftny.com>

From

QAG <qag@sunsoftny.com>

Received

October 20, 2026 at 12:03 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEPAACTD6QHFFH1T7UILUFHLA07AAKvE8ZLAAA=

Email Body

Hello Matthew, Regarding the One-Time Passcode (OTP) issue you reported yesterday, we have resolved it. Our team investigated and found that the authorized IP address was missing from your Brevo account. We have now added the required IP address, an