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Ticket: 1566608897 – User: harveytilton – ID: 001.000.000.019 – BTEC balance synchronization issue after package purchase
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
July 10, 2026 at 7:28 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAJtRXPtAAA=
Email Body
Hi Team,
Please check the following case:
• Username: harveytilton
• ID: 001.000.000.019
• Ticket Number: 1566608897
• Issue Summary: The user purchased a second $1,000.00 package, but the corresponding BTEC tokens are not reflecting in their wal