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ticket#630903757 - username: poolofbethesdaministry64 - ID: 001.000.006.025 - Staking Error "Insufficient Balance"

New

Caroline Alcantara <caroline.alcantara@booster.eco>

From

Caroline Alcantara <caroline.alcantara@booster.eco>

Received

October 2, 2026 at 3:20 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKkHT33AAA=

Email Body

Hi Team, Please review and assist with a balance synchronization error for a user attempting to stake: * Issue Description: The user is attempting to stake 184,093 BTEC tokens, but the platform consistently returns an "insufficient balance" error.