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Ticket: 1075424822 – User: sambe1962 – ID: 001.000.005.700 – BTEC Staking Rate Discrepancy (10% vs 30% APY)
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
October 5, 2026 at 5:01 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKldkK7AAA=
Email Body
Hi Team,
Please check the following case:
* Username: sambe1962
* Ticket Number: 1075424822
* ID: 001.000.005.700
* Issue Summary: The user reported that their tokens were staked at 10% APY instead of the 30% APY promotional rate. T