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Ticket: 146879401 – User: Corne – ID: 001.000.002.016 – Web3 wallet misconfiguration and missing airdrop token reporting

New

Jose Genovese <jose.genovese@booster.eco>

From

Jose Genovese <jose.genovese@booster.eco>

Received

October 2, 2026 at 5:18 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKk0urGAAA=

Email Body

Hi Team, Please check the following case: * Username: Corne * ID: 001.000.002.016 * Ticket Number: 146879401 * Issue Summary: The user is reporting two related account issues regarding her husband's profile. First, his Web3 account