Today

Command Center

Back to Inbox

Urgent Follow-up - Re: Ticket: 868290882 – User: fergusta – ID: 001.000.003.332 – Zero balance and insufficient funds error on staking after migration period

New

Bric Zaldivar <bric.zaldivar@booster.eco>

From

Bric Zaldivar <bric.zaldivar@booster.eco>

Received

September 30, 2026 at 6:52 AM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKi8MIIAAA=

Email Body

Hi Sunsoft Team, We are urgently following up on the unresolved staking case below. The user contacted us again today, September 30, confirming that the issue remains unresolved. Username: fergusta User: Fergus Akwar User ID: 001.000.003.332 Ticket N