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RE: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
NewQAG <qag@sunsoftny.com>
From
QAG <qag@sunsoftny.com>
Received
October 22, 2026 at 2:05 PM
Status
New
Source
Outlook
Outlook Message ID
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Email Body
Hello Raul, Thank you for sharing your requirements. We have configured the Twilio WhatsApp Sandbox callbacks for staging. The live send/receive test is still pending. To enable production WhatsApp and US SMS messaging, Momentum will need to complete the