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Ticket: 1011051155 – User: Aquathyst7 – ID: 001.000.001.642 – Missing Swap BTEC functionality on user profile
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
July 10, 2026 at 9:17 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAJtRXPuAAA=
Email Body
Hi Team,
Please check the following case:
• Username: Aquathyst7
• ID: 001.000.001.642
• Ticket Number: 1011051155
• Issue Summary: The user reports that the "Swap BTEC" button is missing from her dashboard, while claiming her husband's account h