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Re: [Sun Soft Inc] Re: Ticket: 228986643 – User: ClayH – ID: 001.000.001.590 – Discrepancy between main portal balance (300k BTEC) and Web3 portal display (0 BTEC)
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
September 21, 2026 at 5:49 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKcmwh2AAA=
Email Body
Hi Team,
We have received confirmation from the user (Clayton / ClayH) stating that they want to proceed with unstaking their 300,000 BTEC tokens along with all applicable staking rewards.
Please proceed with the unstaking process for their account acco