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Ticket: 1272276829 – User: TheRainMaker – ID: 001.000.000.040 – Error with code lines during BTEC staking and Smart Wallet access issue
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
September 29, 2026 at 9:47 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKi8MH6AAA=
Email Body
Hi Team,
Please check the following case:
* Username: TheRainMaker
* ID: 001.000.000.040
* Ticket Number: 1272276829
* Issue Summary: The user is unable to stake their available balance of 32,065 BTEC tokens due to a system error di