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Ticket: 1177728891 - Username: boostme - ID: 061.000.000.289 - Merchant Account Role & Missing BTEC Token Audit

New

Jose Genovese <jose.genovese@booster.eco>

From

Jose Genovese <jose.genovese@booster.eco>

Received

September 2, 2026 at 5:28 PM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKP76mmAAA=

Email Body

Hi team, A user has submitted two urgent account issues regarding account role/type and missing token balance: User Details & Issue: 1. Merchant Role Request: User accidentally selected the wrong account type during signup/setup and needs their ac