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Re: [Sun Soft Inc] Re: Re: [Sun Soft Inc] Re: VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)
NewBric Zaldivar <bric.zaldivar@booster.eco>
From
Bric Zaldivar <bric.zaldivar@booster.eco>
Received
August 20, 2026 at 9:15 AM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKG-2hjAAA=
Email Body
Hi team,
Thank you for the update. However, the general explanation regarding the expected old wallet and new Smart Wallet does not address Alexandra’s latest issue.
Alexandra had already completed the Smart Wallet migration and was previously advised t